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CONTENTS

                          QUALIFICATIONS DIVISION 5
                            (CORRECTION DIVISION)


                                   Part 1

                            FORM, PURPOSES, IDEAL
                            SCENES, PRODUCTS AND
                                 STATISTICS

|31 July    |Purposes of the Qualifications Division            |1       |
|1965       |                                                   |        |
|30 Sept.   |Statistics for Divisions (excerpt: Qual Division 5)|2       |
|1965       |                                                   |        |
|Circa 1965 |Qualifications Division 5 Org Board Outline        |3       |
|20 Nov.    |The Promotional Actions of an Organization         |4       |
|1965       |(excerpt: Qual Division 5)                         |        |
|15 Dec.    |Additions to "The Promotional Actions of an        |see-4   |
|1965       |Organization" si                                   |        |
|2 Nov. 1967|Qualifications Division, Departments of            |5       |
|           |Examinations, Review and Certifications and Awards |        |
|2 Nov. 1967|Chaplain's Section (excerpt)                       |7       |
|14 Mar.    |Policies Governing the Qualifications Division     |86      |
|1968       |(reissued 8 May 1968)                              |        |
|17 June    |ARC Break Registrars and Auditors (corrects 2 Nov. |7       |
|1968       |1967)                                              |        |
|29 Oct.    |Stat for Class VIII C/S Qual                       |7       |
|1968       |                                                   |        |
|29 Mar.    |Qual Stats Revised (amends 30 Sept. 1965) (excerpt)|8       |
|1970       |                                                   |        |
|3 June 1970|Orders to Divisions for Immediate Compliance       |9       |
|           |(excerpt: Division V)                              |        |
|17 June    |OIC Change-Cable Change (cancels 29 Mar. 1970,     |10      |
|1970       |amends 30 Sept. 1965) (excerpt)                    |        |
|15 July    |Reorganization of the Correction Division          |11      |
|1970       |                                                   |        |
|8 Aug. 1970|Reorganization of the Correction Division (amends  |14      |
|           |15 July 1970)                                      |        |
|22 Sept.   |Ideal Scenes and Statistics for Correction Division|18      |
|1970       |Five                                               |        |
|5 Feb. 1971|Org Gross Divisional Statistics Revised (excerpt:  |22      |
|           |Qual Division 5) (amends 30 Sept. 1965, 17 June    |        |
|           |1970 & 22 Sept. 1970)                              |        |
|7 Feb. 1971|FEBC Org Board Division 5                          |23      |
|2 Aug. 1971|Additional Qual Stat                               |28      |
|14 Aug.    |Div V Mini Qual Org Board (revised 5 Sept. 1971 &  |29      |
|1971       |19 Nov. 1971)                                      |        |
|2 Oct. 1971|Divisional Summary for Division V-Correction       |30      |
|           |Division                                           |        |
|7 Dec. 1971|Correction Division-Purposes, Ideal Scenes,        |35      |
|           |Products, Statistics (cancels 22 Sept. 1970, 15    |        |
|           |July 1970 & 8 Aug. 1970)                           |        |
|5 Feb. 1972|Div V Mini Qual Org Board (revision of 14 Aug. 1971|42      |
|           |& 19 Nov. 1971)                                    |        |
|16 Feb.    |The Purpose of the Department of Personnel         |270     |
|1972       |Enhancement                                        |        |



                                   Part 2


                         KEEPING SCIENTOLOGY WORKING

|7 Feb.    |Keeping Scientology Working (reissued 15 June 1970,|43      |
|1965      |28 Jan. 1973)                                      |        |
|14 Feb.   |Safeguarding Technology (reissued 7 June 1967)     |48      |
|1965      |                                                   |        |
|7 June    |Safeguarding Technology (reissue of 14 Feb. 1965)  |48      |
|1967      |                                                   |        |
|31 May    |Scientology Technology                             |49      |
|1968      |                                                   |        |
|21 Nov.   |Senior Policy                                      |49      |
|1968      |                                                   |        |
|20 May    |Keeping Dianetics Working in an Area (HCOB)        |50      |
|1969      |                                                   |        |
|30 May    |Cutatives                                          |52      |
|1970      |                                                   |        |
|15 June   |Keeping Scientology Working (reissue of 7 Feb.     |see-43  |
|1970      |1965)                                              |        |
|17 June   |Technical Degrades                                 |54      |
|1970      |                                                   |        |
|26 Oct.   |Tech Downgrades                                    |56      |
|1971      |                                                   |        |


                                   Part 3


|6 Aug.    |Qualifications Technical Actions (HCOB)            |58      |
|1965      |                                                   |        |
|1 Feb.    |HGC Cure-Interne Training and Staff Auditors       |63      |
|1966      |                                                   |        |
|1 Feb.    |Staff Auditor and Supervisor Procurement           |65      |
|1966      |                                                   |        |
|10 Feb.   |Tech Recovery                                      |66      |
|1966      |                                                   |        |
|7 Mar.    |HGC Cure (Continued)                               |69      |
|1966      |                                                   |        |
|7 Mar.    |Star Rates on Tech and Qual Staff                  |70      |
|1966      |                                                   |        |
|8 Mar.    |High Crime                                         |71      |
|1966      |                                                   |        |
|21 July   |Tech vs Qual                                       |82      |
|1966      |                                                   |        |
|28 Dec.   |Qual Senior Datum                                  |73      |
|1967      |                                                   |        |
|2 Mar.    |Qual Sec Must Be Clear (modifies 15 Sept. 1967)    |74      |
|1968      |                                                   |        |
|13 Mar.   |Statistics                                         |75      |
|1968      |                                                   |        |
|9 Dec.    |Qual Has No Backlog (LRH ED 61 INT issued as HCO PL|75      |
|1968      |4 Oct. '70)                                        |        |
|15 Nov.   |Rights and Duties                                  |76      |
|1969      |                                                   |        |
|4 Oct.    |Qual Has No Backlog (originally issued as LRH ED 61|75      |
|1970      |INT, 9 Dec. '68)                                   |        |


                                   Part 4


|19 Apr.   |Training and Processing Regulations Technical      |Vol. 4- |
|1965      |Discipline-Students' Questions Vol. 1-388,         |65      |
|28 Apr.   |Technical Personnel                                |Vol.    |
|1965      |                                                   |4-67    |
|27 May    |Processing                                         |Vol.    |
|1965      |                                                   |4-570   |
|1 July    |Ethics Chits                                       |Vol. 4- |
|1965      |                                                   |69      |
|1 July    |Comm Cycle Additives                               |Vol.    |
|1965      |                                                   |1-426   |
|7 July    |Releases, Policy on                                |Vol. 4- |
|1965      |                                                   |71      |
|11 July   |Assignment of Tech Personnel (amends & cancels 5   |Vol. 4- |
|1965      |July 1965)                                         |70      |
|12 July   |Release Policies-Starting the pc                   |Vol.    |
|1965      |                                                   |4-572   |
|19 July   |Release Checks, Procedure for                      |Vol.    |
|1965      |                                                   |4-574   |
|28 Dec.   |E-Meters Allowed                                   |Vol. 4- |
|1965      |                                                   |77      |
|10 Feb.   |Bonuses for Service Delivery                       |Vol.    |
|1966      |                                                   |3-204   |
|9 May 1966|Bonuses Adjusted (correction to 10 Feb. 1966)      |Vol.    |
|          |                                                   |3-206   |
|17 Oct.   |Bonuses                                            |Vol.    |
|1966      |                                                   |3-209   |
|21 Nov.   |Addendum to HCO PL of 17 October 1966, "Bonuses"   |Vol.    |
|1966      |                                                   |3-211   |
|20 Sept.  |Confidential Data                                  |Vol. 4- |
|1967      |                                                   |90      |
|5 Feb.    |Press Policy-Code of a Scientologist               |Vol. 0- |
|1969      |                                                   |25      |



                                   Part 5


                             THE AUDITOR'S CODE

|20 Nov.   |Instruction Protocol-Official (reissued 2 Sept.    |Vol.    |
|1950      |1970)                                              |4-108   |
|14 Oct.   |The Auditor's Code AD 18                           |Vol.    |
|1968      |                                                   |4-111   |
|2 Nov.    |Auditor's Code-Add to Pol Ltr 14 October AD 18  |see Vol.   |
|1968      |                                                |4-112      |
|5 May 1969|Auditor's Code and Dianetics                       |Vol.    |
|          |                                                   |4-234   |
|2 Sept.   |Instruction Protocol-Official (reissue of 20 Nov.  |Vol.    |
|1970      |1950)                                              |4-108   |


                                   Part 6

                                  FAST FLOW


       Application of the Fast Flow System of Management to Training,
             Processing, Examinations, Certification and Awards
|29 Mar.   |Administration-Flows and Expansion-The Fast Flow   |78      |
|1965      |System                                             |        |
|4 May 1965|Release Award-Saint Hill                           |80      |
|9 July    |Qual Goofs (excerpt)                               |81      |
|1965      |                                                   |        |
|21 July   |Tech vs Qual                                       |82      |
|1966      |                                                   |        |
|6 Aug.    |Declare, Multiple                                  |83      |
|1966      |                                                   |        |
|9 Jan.    |Cancellation of HCO Policy Letter of 12 Sept. 1967 |154     |
|1968      |and HCO Policy Letter of 13 Sept. 1967             |        |
|11 Jan.   |Speed of Service (ED 805 INT)                      |84      |
|1968      |                                                   |        |
|6 Feb.    |Organization-The Flaw                              |79      |
|1968      |                                                   |        |
|7 Feb.    |Fast Flow and Ethics                               |84      |
|1968      |                                                   |        |
|24 Feb.   |Fast Flow for SHSBC Students' Preclears (amends 30 |85      |
|1968      |Dec. 1966)                                         |        |
|11 Mar.   |False Attestation                                  |85      |
|1968      |                                                   |        |
|14 Mar.   |Policies Governing the Qualifications Division Fast|86      |
|1968      |Flow (reissued 8 May 1968)                         |        |
|8 May 1968|Policies Governing the Qualifications Division Fast|86      |
|          |Flow (reissue of 14 Mar. 1968)                     |        |
|15 May    |Additions to HCO PL 14 March 1968, reissued 8 May  |91      |
|1968      |1968, "Policies Governing the Qualifications       |        |
|          |Division"                                          |        |
|1 Aug.    |Cancel Attestation on UK and US SHSBC. . . (LRH ED |92      |
|1968      |29 WW)                                             |        |
|7 Sept.   |Review Complete-pc Attestations                    |92      |
|1968      |                                                   |        |
|13 Dec.   |Cancellation                                       |93      |
|1968      |                                                   |        |
|17 Jan.   |pc Attestations                                    |93      |
|1969      |                                                   |        |
|20 Jan.   |A Vital Target-Trained Auditor Programme (LRH ED 81|Vol.    |
|1969      |INT)                                               |4-93    |
|28 Jan.   |Addition to HCO Policy Letter of 14 March 1968     |94      |
|1969      |Policies Governing the Qualifications Division-Fast|        |
|          |Flow                                               |        |
|8 May 1969|Fast Flow by Attestation                           |Vol.    |
|          |                                                   |4-237   |
|22 July   |Fast Flow Training (cancels 28 Jan. 1969)          |94      |
|1969      |                                                   |        |
|3 Sept.   |Attestation Reinstated (LRH ED 82 INT issued as a  |95      |
|1969      |Policy Letter)                                     |        |
|6 Apr.    |Scientology Release Attestation Form               |96      |
|1970      |                                                   |        |
|10 May    |Single Declare (cancels 6 Aug. 1966)               |98      |
|1970      |                                                   |        |
|21 May    |Fast Flow Grades Cancelled (LRH ED 103 INT)        |99      |
|1970      |                                                   |        |
|23 May    |Cancellation of Policies Governing the             |101     |
|1970      |Qualifications Division-Fast Flow                  |        |
|25Ju-ne   |Expanded Lower Grades-Chart of Abilities Gained &  |159     |
|1970      |Inabilities Lost (revised & reissued 17 July 1970) |        |
|          |(cancels 6 Apr. 1970)                              |        |


Note: A study of this  Division  should  include  POLICIES  ON  "SOURCES  OF
TROUBLE", Volume 1, pages 510-529.




                                DEPARTMENT 13
                           DEPARTMENT OF VALIDITY

     (A study of this Department should include the section in Volume 4
     entitled CLASS AND GRADE PROGRAMME, pages 360-403, and the section
              in this Volume entitled FAST FLOW, pages 78-101.)




                                 QUAL I & I

             (See also INVOICING, Volume 3, pages 255-270,  and  ROUTING  -
             RECEPTION, Volume 1, pages 61-75.)
|28 Apr.    |Routing (excerpt)                                  |141     |
|1965       |                                                   |        |
|10 July    |Lines and Terminals-Routing                        |Vol     |
|1965       |                                                   |0-113   |
|20 Oct.    |The Lines of the Qualifications Division The       |102     |
|1967       |Interview Invoice Section                          |        |
|14 Dec.    |The Lines of the Correction Division Qual Interview|106     |
|1971       |and Invoice Lines and Routings (amends 20 Nov.     |        |
|           |1967)                                              |        |
|14 Dec.    |Qual Student Lines                                 |107     |
|1971       |                                                   |        |
|14 Dec.    |Qual Preclear Lines                                |109     |
|1971       |                                                   |        |
|14 Dec.    |Qual Staff Service Lines                           |111     |
|1971       |                                                   |        |
|14 Dec.    |Qual Technical Lines                               |112     |
|1971       |                                                   |        |
|14 Dec.    |Qual Interview and Invoice Officer                 |113     |
|1971       |Lines-Administration                               |        |


                                Tech and Qual

                             LINES AND ROUTINGS

|24 Apr.   |Review                                             |341     |
|1965      |                                                   |        |
|28 Apr.   |Power Processes                                    |343     |
|1965      |                                                   |        |
|4 July    |pc Routing-Review Code                             |346     |
|1965      |                                                   |        |
|12 July   |Release Policies-Starting the pc                   |Vol.    |
|1965      |                                                   |2-326,  |
|          |                                                   |Vol.    |
|          |                                                   |4-572   |
|19 July   |Release Checks, Procedure for                      |Vol.    |
|1965      |                                                   |4-574   |
|30 July   |Preclear Routing to Ethics                         |Vol.    |
|1965      |                                                   |1-427,  |
|          |                                                   |Vol.    |
|          |                                                   |4-606   |
|5 Aug.    |Release Check Outs                                 |143     |
|1965      |                                                   |        |
|6 Aug.    |Qualifications Technical Actions (HCOB)            |58      |
|1965      |                                                   |        |
|9 Aug.    |Release Check Outs (addendum to 5 Aug. 1965)       |145     |
|1965      |                                                   |        |
|24 Aug.   |pcs Released Routing                               |Vol.    |
|1965      |                                                   |4-606   |
|24 Sept.  |Free Release Check                                 |Vol.    |
|1965      |                                                   |2-275   |
|14 Oct.   |Potential Trouble Source Routing                   |348     |
|1965      |                                                   |        |
|30 Dec.   |PTS Auditing and Routing                           |Vol.    |
|1965      |                                                   |1-439,  |
|          |                                                   |Vol.    |
|          |                                                   |4-578   |
|21 July   |Tech vs Qual                                       |82      |
|1966      |                                                   |        |
|22 Sept.  |Routing Form Attestations                          |Vol.    |
|1967      |                                                   |1-62    |
|5 Mar.    |The Fantastic New HGC Line (HCOB)                  |Vol.    |
|1971      |                                                   |4-581   |
|6 Mar.    |Line Design-HGC Lines, An Example                  |Vol.    |
|1971      |                                                   |4-585   |



                                  EXAMINER

|27 Nov.   |Purpose-HCO Board of Review (excerpt)              |114     |
|1959      |                                                   |        |
|31 July   |Department of Examinations-Purpose (excerpt)       |114     |
|1965      |                                                   |        |
|26 Oct.   |Tech Downgrades                                    |56      |
|1971      |                                                   |        |



                              STUDENT EXAMINER

    (Includes HCO Board of Review data. Course curriculum information is
          fully covered in Volume 4 under Department of Training.)
|12 Dec.   |Certification Board-Duties and Responsibilities    |115     |
|1950      |                                                   |        |
|1 Oct.    |HCO Board of Review (excerpt)                      |116     |
|1958      |                                                   |        |
|25 Nov.   |HCO Board of Review-Function and Practice          |117     |
|1958      |                                                   |        |
|28 Feb.   |HCO Board of Review Duties                         |119     |
|1959      |                                                   |        |
|24 Apr.   |Final HPA Exam-HCO Board of Review                 |121     |
|1959      |                                                   |        |
|18 May    |Certifications                                     |174     |
|1960      |                                                   |        |
|11 Oct.   |Case Assessments for Students                      |123     |
|1960      |                                                   |        |
|23 Nov.   |Reality Test for Students                          |see-128 |
|1960      |                                                   |        |
|22 Feb.   |Permanent Staff Exam                               |124     |
|1961      |                                                   |        |
|7 Apr.    |Examinations of Academy Students to be done by D of|126     |
|1961      |P                                                  |        |
|19 Sept.  |Reality Test for Students (cancels 23 Nov. 1960)   |128     |
|1961      |                                                   |        |
|20 Sept.  |Training Policy                                    |128     |
|1961      |                                                   |        |
|2 Nov.    |Allowed Processes from Courses                     |129     |
|1961      |                                                   |        |
|2 Nov.    |Training Quality (reissued 3 Mar. 1967)            |129     |
|1961      |                                                   |        |
|3 Jan.    |Upgrading of Auditors                              |Vol.    |
|1962      |                                                   |4-308   |
|7 Jan.    |HCO Board of Review-Class II Awards                |130     |
|1962      |                                                   |        |
|22 Jan.   |Crash Programme                                    |Vol. 4- |
|1962      |                                                   |26      |
|21 May    |Tape Examinations                                  |Vol.    |
|1962      |                                                   |4-158   |
|31 July   |Oral Examination for HPA/HCA                       |131     |
|1962      |                                                   |        |
|2 Oct.    |Termination & Classification                       |Vol.    |
|1962      |                                                   |4-415   |
|12 Oct.   |HPA/HCA Written Examination                        |Vol.    |
|1962      |                                                   |4-334   |
|13 Feb.   |Academy Taught Processes                           |Vol.    |
|1963      |                                                   |4-339   |
|14 Feb.   |How to Examine-Theory Examinations                 |Vol.    |
|1963      |                                                   |4-163   |
|5 Sept.   |Examinations                                       |131     |
|1964      |                                                   |        |
|16 Sept.  |Terminations                                       |Vol.    |
|1964      |                                                   |4-447   |
|31 Dec.   |Certificates                                       |187     |
|1964      |                                                   |        |
|16 Mar.   |Further Material on Study-Examinations             |see-133 |
|1965      |                                                   |        |
|2 Apr.    |Star-Rate Checkouts for Process (modifies 27 Feb.  |Vol.    |
|1965      |1965)                                              |4-453   |
|9 Apr.    |Correction to Policy Letters on Certification and  |191     |
|1965      |Awards                                             |        |
|12 Apr.   |Classification Pass Marks                          |131     |
|1965      |                                                   |        |
|16 Apr.   |Drills, Allowed                                    |Vol.    |
|1965      |                                                   |4-188   |
|13 May    |SHSBC Unit-Graduation                              |Vol.    |
|1965      |                                                   |4-457   |
|16 May    |Academy Courses-General Remarks-Zero Courses-HRS   |Vol.    |
|1965      |                                                   |4-347   |
|17 May    |Academy Processing                                 |Vol.    |
|1965      |                                                   |4-224   |
|23 Aug.   |Classification at Upper Levels-Temporary Measure   |Vol.    |
|1965      |                                                   |4-392   |
|14 Oct.   |Course Pattern (amends 27 Feb. 1965)               |Vol.    |
|1965      |                                                   |4-464   |
|19 Oct.   |Release Declarations                               |Vol.    |
|1965      |                                                   |4-597   |
|10 Feb.   |Check Sheets, Course                               |Vol.    |
|1966      |                                                   |4-466   |
|29 June   |Keep Academy Check Sheets Up-to-Date               |132     |
|1966      |                                                   |        |
|12 Oct.   |Examinations                                       |Vol.    |
|1966      |                                                   |4-198   |
|1 Feb.    |Student Auditing of Preclears (replaces 29 Oct.    |132     |
|1967      |1965)                                              |        |
|3 Mar.    |Training Quality (reissue of 2 Nov. 1961)          |129     |
|1967      |                                                   |        |
|13 Sept.  |Further Material on Study-Examinations (reissue of |133     |
|1967      |16 Mar. 1965)                                      |        |
|22 Sept.  |Solo Auditing Folders                              |135     |
|1967      |                                                   |        |
|19 Oct.   |Course Completion-Student Indicators               |Vol.    |
|1968      |                                                   |4-202   |
|2 Dec.    |Examinations                                       |135     |
|1968      |                                                   |        |
|13 Jan.   |Standard Examinations                              |136     |
|1969      |                                                   |        |
|5 May 1969|Dianetic Course Examinations                       |137     |
|24 June   |Dianetics-Pre-Auditing Examination                 |138     |
|1969      |                                                   |        |
|21 May    |Fast Flow Grades Cancelled (LRH ED 103 INT)        |99      |
|1970      |                                                   |        |
|8 June    |Student Auditing                                   |Vol.    |
|1970      |                                                   |4-227   |
|21 Nov.   |Scientology Courses Examination Policy (addition to|)) 139  |
|1971      |8 Mar. 196(                                        |        |



                                 PC EXAMINER


                     (See also FAST FLOW. pages 78-101.)
|2 Apr. 1965|Meter Checks                                       |140     |
|28 Apr.    |Routing (excerpt)                                  |141     |
|1965       |                                                   |        |
|4 July 1965|pc Routing-Review Code                             |346     |
|9 July 1965|Qual Goofs                                         |142     |
|12 July    |Release Policies-Starting the pc                   |Vol.    |
|1965       |                                                   |4-572   |
|19 July    |Release Checks, Procedure for                      |Vol.    |
|1965       |                                                   |4-574   |
|26 July    |Release Declaration Restrictions-Healing Amendments|193     |
|1965       |                                                   |        |
|5 Aug. 1965|Release Check Outs                                 |143     |
|6 Aug. 1965|Qualifications Technical Actions (HCOB)            |58      |
|7 Aug. 1965|Floating Needle on Former Releases                 |145     |
|9 Aug. 1965|Release Check Outs (addendum to 5 Aug. 1965)       |145     |
|19 Oct.    |Release Declarations                               |146     |
|1965       |                                                   |        |
|22 Oct.    |Requirements for Student Classification            |146     |
|1965       |                                                   |        |
|7 Nov. 1966|Clear Check-outs in Continental Orgs               |147     |
|6 Sept.    |Clear Check Outs                                   |see-148 |
|1967       |                                                   |        |
|13 Sept.   |Clear Check Outs (amends 6 Sept. 1967)             |148     |
|1967       |                                                   |        |
|15 Sept.   |Release and Clear Check Outs                       |149     |
|1967       |                                                   |        |
|15 Sept.   |Examiner Bonuses                                   |151     |
|1967       |                                                   |        |
|25 Sept.   |Grades Above Clear                                 |153     |
|1967       |                                                   |        |
|8 Oct. 1967|Clear Checks and Re-Clear Checks (HCOB)            |152     |
|8 Nov. 1967|Clear Checks and Re-Clear Checks                   |154     |
|9 Jan. 1968|Cancellation ofHCO Policy Letter of 12 Sept. 1967  |154     |
|           |and HCO Policy Letter of 13 Sept. 1967             |        |
|2 Mar. 1968|Qual Sec Must Be Clear (modifies 15 Sept. 1967)    |74      |
|18 Sept.   |Examiner's Form                                    |see-163 |
|1968       |                                                   |        |
|30 Sept.   |Examiner's Form (Revised)                          |see-163 |
|1968       |                                                   |        |
|13 Oct.    |Examiner                                           |155     |
|1968       |                                                   |        |
|11 Dec.    |Examiner (addendum to 13 Oct. 1968)                |155     |
|1968       |                                                   |        |
|9 May 1969 |Examiner's Form (30 Sept. 1968 revised)            |see-163 |
|13 May 1969|Cramming Section-Service to Trained Auditors       |307     |
|26 Jan.    |Examiner and Floating Needle (revises 13 Oct. '68 &|) 156   |
|1970       |11 Dec. '68                                        |        |
|26 Jan.    |Examiner's Form (replaces & revises 9 May 1969)    |see-163 |
|1970       |                                                   |        |
|28 Mar.    |R6EW and Clear (cancels & replaces 28 Jan. 1970)   |157     |
|1970       |                                                   |        |
|6 Apr. 1970|Scientology Release Attestation Form               |96      |
|11 Apr.    |Review Complete?                                   |158     |
|1970       |                                                   |        |
|10 May 1970|Single Declare (cancels 6 Aug. 1966)               |98      |
|21 May    |Fast Flow Grades Cancelled (LRH ED 103 INT)        |99      |
|1970      |                                                   |        |
|30 May    |Cutatives                                          |52      |
|1970      |                                                   |        |
|25 June   |Expanded Lower Grades-Chart of Abilities Gained and|see-159 |
|1970      |Inabilities Lost (cancels 6 Apr. 1970)             |        |
|17 July   |Expanded Lower Grades-Chart of Abilities Gained &  |159     |
|1970      |Inabilities Lost (revision & reissue of 25 June    |        |
|          |1970) (cancels 6 Apr. 1970)                        |        |
|8 Sept.   |Examiner's 24 Hour Rule                            |161     |
|1970      |                                                   |        |
|13 Jan.   |Exam 24 Hour Rule (additional information)         |162     |
|1971      |                                                   |        |
|8 Mar.    |Examiner's Form (replaces & revises 9 May 1969 & 26|163     |
|1971      |Jan. 1970)                                         |        |



                              CERTS AND AWARDS

         (A study of this section should include the CLASS AND GRADE
                    PROGRAMME, Volume 4, pages 360-403.)
|27 Nov.   |HCO Board of Review (excerpt)                      |164     |
|1959      |                                                   |        |
|31 July   |The Department of Certifications and Awards-Purpose|164     |
|1965      |(excerpt)                                          |        |
|12 Dec.   |Certification Board-Duties and Responsibilities    |115     |
|1950      |                                                   |        |
|7 Nov.    |Hubbard Communications Office (Operational         |165     |
|1955      |Bulletin)                                          |        |
|20 Mar.   |Staff Certificate Display                          |165     |
|1957      |                                                   |        |
|28 Apr.   |HCO Board of Review-Goal                           |165     |
|1957      |                                                   |        |
|19 Aug.   |Release All Certificates. . .                      |166     |
|1957      |                                                   |        |
|2 Sept.   |Field Certificates                                 |166     |
|1957      |                                                   |        |
|19 Nov.   |HCO-Final Authority on Certificates (HCOB)         |166     |
|1957      |                                                   |        |
|28 Mar.   |Only Organization Offices can Certify Clears (HCOB)|167     |
|1958      |                                                   |        |
|30 June   |Procedure for Certifying Clears (HCOB) (revision of|168     |
|1958      |HCOB 28 May 1958)                                  |        |
|30 June   |Clear Bracelet Procedure (revision of 25 Feb. 1958)|169     |
|1958      |                                                   |        |
|17 Nov.   |Clear Bracelets (HCOB)                             |170     |
|1958      |                                                   |        |
|25 Nov.   |HCO Board of Review-Function and Practice          |117     |
|1958      |                                                   |        |
|28 Feb.   |HCO Board of Review Duties                         |119     |
|1959      |                                                   |        |
|20 Mar.   |Certificates Handling                              |170     |
|1959      |                                                   |        |
|29 July   |Sending Certificates by Mail                       |171     |
|1959      |                                                   |        |
|31 Aug.   |Certifications                                     |171     |
|1959      |                                                   |        |
|27 Nov.   |HCO Board of Review (excerpt)                      |164     |
|1959      |                                                   |        |
|31 Dec.   |Routing of Certificates for Sterling Areas         |172     |
|1959      |                                                   |        |
|22 Feb.   |HPA Qualifications                                 |172     |
|1960      |                                                   |        |
|25 Apr.   |Important Certification Change                     |173     |
|1960      |                                                   |        |
|29 Apr.   |Certification Change                               |173     |
|1960      |                                                   |        |
|18 May    |Certifications                                     |174     |
|1960      |                                                   |        |
|23 May    |Cancellation of Certificates                       |Vol.    |
|1960      |                                                   |1-366   |
|7 July    |Training Applicants Vol. 2-318,                    |Vol.    |
|1960      |                                                   |4-132   |
|11 Oct.   |Case Assessments for Students                      |123     |
|1960      |                                                   |        |
|12 Feb.   |Certificates and Awards-Revised List               |175     |
|1961      |                                                   |        |
|16 May    |HPA/HCA Requirement                                |176     |
|1961      |                                                   |        |
|14 Nov.   |Stabilization of Clears                            |176     |
|1961      |                                                   |        |
|21 Nov.   |Training Course Requirements                       |Vol.    |
|1961      |                                                   |4-306   |
|30 July   |Certification and Validation Requirements          |Vol.    |
|1962      |                                                   |4-326   |
|13 Sept.  |Certificate Application Form                       |177     |
|1962      |                                                   |        |
|28 Sept.  |Saint Hill Briefing Course Terminations            |Vol.    |
|1962      |                                                   |4-414   |
|19 Oct.   |Preparation of HPA/HCA Certificates                |179     |
|1962      |                                                   |        |
|4 Dec.    |R2-12 Validation                                   |179     |
|1962      |                                                   |        |
|9 July    |HPA/HCA Certificate Check Sheet                    |Vol.    |
|1963      |                                                   |4-342   |
|12 Aug.   |Certificates and Awards                            |180     |
|1963      |                                                   |        |
|8 Oct.    |New Saint Hill Certificates and Course Changes     |Vol.    |
|1963      |                                                   |4-434   |
|26 Nov.   |Certificate and Classification Changes-Everyone    |Vol.    |
|1963      |Classified                                         |4-360   |
|11 Dec.   |Classification for Everyone (amends 26 Nov. 1963)  |Vol.    |
|1963      |                                                   |4-364   |
|5 Feb.    |Founding Scientologist Certificate                 |Vol.    |
|1964      |                                                   |2-264   |
|21 Feb.   |Issuing of Certificates                            |183     |
|1964      |                                                   |        |
|16 June   |Personnel Records-Admin Certs (modifies 12 Aug.    |184     |
|1964      |1963)                                              |        |
|1 July    |Certification and Classification                   |186     |
|1964      |                                                   |        |
|18 Sept.  |Final Classification on Termination from Saint Hill|Vol.    |
|1964      |                                                   |4-447   |
|23 Sept.  |Policies: Dissemination and Programmes Vol. 2-41,  |Vol. 4- |
|1964      |                                                   |40      |
|13 Nov.   |Provisional Class VI Classification (cancels 18    |Vol.    |
|1964      |Sept. 1964)                                        |4-448   |
|31 Dec.   |Certificates                                       |187     |
|1964      |                                                   |        |
|5 Mar.    |Certificates and Awards-New Status of Honorary     |188     |
|1965      |Awards                                             |        |
|7 Apr.    |Book Auditor                                       |190     |
|1965      |                                                   |        |
|9 Apr.    |Correction to Policy Letters on Certification and  |191     |
|1965      |Awards                                             |        |
|21 Apr.   |Basic Certificates-Uncertified Personnel           |192     |
|1965      |                                                   |        |
|28 Apr.   |Power Processes                                    |343     |
|1965      |                                                   |        |
|17 June   |Scientology Pins (amends & cancels 12 Apr. 1965)   |Vol.    |
|1965      |                                                   |2-381   |
|26 July   |Release Declaration Restrictions-Healing Amendments|193     |
|1965      |                                                   |        |
|17 Aug.   |Certification of Franchise Students                |193     |
|1965      |                                                   |        |
|23 Aug.    |Crediting of Auditor in Release Log Book           |194     |
|1965       |                                                   |        |
|27 Oct.    |Grade Award Insignia                               |194     |
|1965       |                                                   |        |
|13 Nov.    |Release Pins                                       |195     |
|1965       |                                                   |        |
|13 Dec.    |Numbering of Certificates                          |196     |
|1965       |                                                   |        |
|17 Jan.    |Unclassed Certificates-HAS, HBA, HQS               |197     |
|1966       |                                                   |        |
|14 Feb.    |Doctor Title Abolished                             |Vol.    |
|1966       |                                                   |2-119   |
|1 Aug. 1966|Sign Ups and Discounts                             |198     |
|16 Aug.    |Release Grades                                     |199     |
|1966       |                                                   |        |
|13 Sept.   |Clear Check Outs (amends 6 Sept. 1967)             |148     |
|1967       |                                                   |        |
|7 Sept.    |Review Complete-pc Attestations                    |92      |
|1968       |                                                   |        |
|20 Jan.    |Classification                                     |see-200 |
|1969       |                                                   |        |
|13 Feb.    |Ethics Protection Conditions Blue Star, Green Star,|Vol.    |
|1969       |Gold Star Vol. 0-248,                              |1-492   |
|11 July    |Dianetics Auditing Completion Certificate          |199     |
|1969       |                                                   |        |
|7 Sept.    |Classification (20 Jan. 1969 amended & reissued)   |200     |
|1969       |                                                   |        |
|18 Nov.    |Dianetics-Right to Audit                           |201     |
|1969       |                                                   |        |
|18 Nov.    |Dianetics-Right to Teach                           |202     |
|1969       |                                                   |        |
|6 Apr. 1970|Scientology Release Attestation Form               |96      |
|25 Apr.    |Guarantee of Service Delivery                      |203     |
|1970       |                                                   |        |
|8 June 1970|Student Auditing                                   |Vol.    |
|           |                                                   |4-227   |
|17 July    |Expanded Lower Grades-Chart of Abilities Gained &  |159     |
|1970       |Inabilities Lost (revision & reissue of 25 June    |        |
|           |1970) (cancels 6 Apr. 1970)                        |        |
|13 Jan.    |Attestation at Certs & Awards                      |204     |
|1971       |                                                   |        |
|6 Nov. 1971|Interneships Line-Up-Auditor Interneships          |326     |



                                 MEMBERSHIPS

        (See also MEMBERSHIPS, Volume 3, pages 143, 150,151.157, 165,
                              245-254 and 258.)
|6 Apr.    |Membership Handling (excerpt) (HCOB)               |205     |
|1957      |                                                   |        |
|3 May 1960|Keeping Memberships in Force                       |206     |
|28 July   |International Membership Privileges                |Vol.    |
|1960      |                                                   |2-195   |
|5 June    |Permanent Staff Privilege                          |206     |
|1962      |                                                   |        |
|5 July    |Sales of Lifetime Memberships or Shares            |207     |
|1963      |                                                   |        |
|21 Apr.   |Membership-Attestations                            |207     |
|1965      |                                                   |        |
|1 Sept.   |Current Policy-Franchise                           |Vol.    |
|1965      |                                                   |3-253   |
|1 Sept.   |Membership Policies                                |208     |
|1965      |                                                   |        |
|10 Dec.   |Membership Billing (Sec ED 147 INT)                |209     |
|1965      |                                                   |        |
|15 Dec.   |Additions to "The Promotional Actions of an        |see- 205|
|1965      |Organization"                                      |        |
|1 Aug.    |Sign Ups and Discounts                             |198     |
|1966      |                                                   |        |
|1 Aug.    |Refund Addition-Membership Refunds                 |Vol.    |
|1966      |                                                   |3-347   |
|14 Dec.   |Qual Student Lines-Membership Handling             |108     |
|1971      |                                                   |        |



                         DEPARTMENT 14 DEPARTMENT OF
                            PERSONNEL ENHANCEMENT


    (A study of this Department should include HATS, Volume 0, pages 63-
      77, and Volume 1, pages 153-159; DEV-T, Volume 0, pages 119-152;
         PROGRAMMING. PLANNING AND TARGETS. Volume 0, pages 303-335;
  and the PERSONNEL, DATA and ORG SERIES in the 1970 and 1971 Year Books.)
|7 Dec.    |Purpose, Ideal Scene, Product, Statistic Department|36      |
|1971      |of Personnel Enhancement                           |        |
|16 Feb.   |The Purpose of the Department of Personnel         |210     |
|1972      |Enhancement                                        |        |



                              AUDITING OF STAFF

|11 Apr.   |Intensives for Staff                               |see-212 |
|1957      |                                                   |        |
|16 May    |Intensives for Staff                               |212     |
|1957      |                                                   |        |
|11 June   |Staff Intensives (Assoc Sec Directive)             |212     |
|1957      |                                                   |        |
|9 July    |Staff Clearing (HCOB)                              |213     |
|1958      |                                                   |        |
|27 Oct.   |Staff Member Processing                            |213     |
|1958      |                                                   |        |
|2 July    |Staff Auditing Requirement                         |Vol.    |
|1959      |                                                   |0-120   |
|22 July   |Processing of Staff Members                        |213     |
|1959      |                                                   |        |
|7 June    |Staff Auditing                                     |213     |
|1960      |                                                   |        |
|3 Aug.    |Security of Persons Leaving Staffs                 |353     |
|1960      |                                                   |        |
|7 Nov.    |HCO Area Secretary Hat Addition                    |Vol.    |
|1960      |                                                   |1-31    |
|21 Dec.   |Staff Clearing-New Policy                          |214     |
|1960      |                                                   |        |
|22 Mar.   |Staff Members Ordered to Processing                |215     |
|1961      |                                                   |        |
|9 Apr.    |Staff Intensives (modified)                        |216     |
|1961      |                                                   |        |
|3 Oct.    |Auditing Schedules                                 |217     |
|1961      |                                                   |        |
|6 Oct.    |Staff Clearing                                     |218     |
|1961      |                                                   |        |
|27 Dec.   |Sec Checks on Staff                                |356     |
|1961      |                                                   |        |
|27 Dec.   |Processing D of P                                  |356     |
|1961      |                                                   |        |
|22 Jan.   |Crash Programme                                    |Vol. 4- |
|1962      |                                                   |26      |
|17 May    |Staff Staff Auditor's Hat                          |219     |
|1962      |                                                   |        |
|10 Sept.  |Staff Clearing Program                             |221     |
|1962      |                                                   |        |
|12 Sept.  |Goal Processing-Importance of                      |224     |
|1962      |                                                   |        |
|30 Apr.   |The Saint Hill Staff Co-Audit                      |225     |
|1963      |                                                   |        |
|17 June   |Staff Clearing Program (amends 10 Sept. 1962)      |226     |
|1963      |                                                   |        |
|22 Aug.   |ARC Break Assessments on Staff                     |228     |
|1963      |                                                   |        |
|4 Dec.    |Org Staff W/H Checks                               |228     |
|1963      |                                                   |        |
|13 Dec.   |Co-Audit                                           |229     |
|1963      |                                                   |        |
|21 Feb.   |Staff Regulations-Auditing Versus Job              |Vol. 0- |
|1964      |                                                   |43      |
|19 Mar.   |Staff Regulations-Staff Intensives                 |230     |
|1964      |                                                   |        |
|10 Aug.   |Good Workers                                       |Vol. 0- |
|1964      |                                                   |44      |
|8 Apr.    |HCO, Org Executive and Divisional Secretaries,     |Vol.    |
|1965      |Justice on, and Auditing of                        |1-565   |
|23 Apr.   |Clarification-Auditing of Org Executives           |Vol.    |
|1965      |                                                   |1-566   |
|29 Apr.   |Bonuses                                            |231     |
|1965      |                                                   |        |
|13 Jan.   |Regulations for Auditing of Staff and Students     |233     |
|1966      |                                                   |        |
|20 July   |Cases and Morale of Staff                          |234     |
|1970      |                                                   |        |



                           STAFF TRAINING OFFICER

        (See also sections on HATS, Volume 0, pages 63-77, and Volume
                             1, pages 153-159.)
|21 Sept.  |Staff Training Officer                             |237     |
|1969      |                                                   |        |
|2 May 1957|Qualifications of a Permanent Staff Member         |see-239 |
|3 June    |Qualifications of a Permanent Staff Member (Assoc  |239     |
|1957      |Sec Directive)                                     |        |
|5 Sept.   |Validation of Staff                                |240     |
|1957      |                                                   |        |
|10 Mar.   |Permanent Staff Members                            |240     |
|1959      |                                                   |        |
|18 Jan.   |Qualifications of Permanent Staff Members          |241     |
|1960      |                                                   |        |
|2 June    |Requirements for Staff Posts                       |241     |
|1960      |                                                   |        |
|26 Nov.   |Permanent Staff Member Requirements                |242     |
|1960      |                                                   |        |
|13 Feb.   |Permanent Staff Requirement Changes (modifies 26   |243     |
|1961      |Nov. 1960)                                         |        |
|17 Feb.   |Staff Post Qualifications Permanent Executives to  |see-244 |
|1961      |be Approved                                        |        |
|22 Feb.   |Permanent Staff Exam                               |124     |
|1961      |                                                   |        |
|26 Feb.   |Qualification of Executives                        |243     |
|1961      |                                                   |        |
|28 Mar.   |Personnel Policies-Staff Post Qualifications       |244     |
|1961      |Permanent Executives to be Approved (modifies 17   |        |
|          |Feb. 1961)                                         |        |
|22 July   |Executives' Pay                                    |247     |
|1961      |                                                   |        |
|23 Oct.   |Pay of Executives (modifies 22 July 1961)          |247     |
|1961      |                                                   |        |
|23 Jan.   |Permanent Executives (amends 17 Feb. 1961)         |247     |
|1962      |                                                   |        |
|21 May    |Permanent Staff                                    |248     |
|1962      |                                                   |        |
|5 June    |Permanent Staff Privilege                          |248     |
|1962      |                                                   |        |
|12 Aug.   |Certificates and Awards                            |180     |
|1963      |                                                   |        |
|16 June   |Personnel Records-Admin Certs (modifies 12 Aug.    |184     |
|1964      |1963)                                              |        |
|16 Apr.   |Drills, Allowed                                    |Vol.    |
|1965      |                                                   |4-188   |
|21 Apr.   |Basic Certificates-Uncertified Personnel           |192     |
|1965      |                                                   |        |
|4 Jan.    |Personnel Staff Status                             |249     |
|1966      |                                                   |        |
|29 Apr.   |Policy Check Outs and E-Meter                      |252     |
|1966      |                                                   |        |
|20 July   |Staff Status                                       |see-253 |
|1966      |                                                   |        |
|22 Aug.   |Addendum to HCO Pol Ltr of 20 July 1966 "Staff     |254     |
|1966      |Status"                                            |        |
|21 Mar.   |Org Exec Course                                    |Vol. 0-3|
|1967      |                                                   |        |
|19 Mar.   |Staff Status (20 July 1966 amended)                |253     |
|1968      |                                                   |        |
|5 Jan.    |Staff Status Two (modifies 4 Jan. 1966)            |255     |
|1969      |                                                   |        |
|21 Sept.  |Staff Training Officer                             |237     |
|1969      |                                                   |        |
|2 Aug.    |Study Time                                         |256     |
|1971      |                                                   |        |
|13 Jan.   |Inter-Dependent Hatting and Programming Functions  |276     |
|1972      |                                                   |        |



                            PERSONNEL PROGRAMMING

|22 Jan.   |Personnel Programming                              |258     |
|1972      |                                                   |        |
|23 Oct.   |Personnel Programming Rules (HCOB)                 |259     |
|1971      |                                                   |        |
|23 Oct.   |Personnel Programming Technology (HCOB)            |262     |
|1971      |                                                   |        |
|23 Oct.   |Personnel Programming White Form (HCOB)            |264     |
|1971      |                                                   |        |
|23 Oct.   |Master Personnel Programming Tally Sheet (HCOB)    |268     |
|1971      |                                                   |        |
|23 Oct.   |Personnel Programmer Ethics Intervention Rights    |272     |
|1971      |(HCOB)                                             |        |
|23 Oct.   |Individual Staff Study Orders (HCOB)               |273     |
|1971      |                                                   |        |
|13 Jan.   |Tips on Personnel Programming (HCOB)               |274     |
|1972      |                                                   |        |
|13 Jan.   |Inter-Dependent Hatting and Programming Functions  |276     |
|1972      |                                                   |        |
|14 Jan.   |Management Cycle (24 June 1970 revised)            |277     |
|1972      |                                                   |        |
|14 Jan.   |The "OK To Be A - - " System                       |278     |
|1972      |                                                   |        |


                                  CHAPLAIN

|          |The Church of Scientology Creed                    |280     |
|20 Mar.   |Ministerial Ordination                             |281     |
|1957      |                                                   |        |
|3 May 1957|Ministerial Qualifications                         |see-281 |
|15 Aug.   |Ministerial Qualifications (supersedes 3 May 1957) |see-281 |
|1957      |                                                   |        |
|12 June   |Ministerial Qualifications (second revision)       |281     |
|1958      |                                                   |        |
|29 Oct.   |Religion                                           |282     |
|1962      |                                                   |        |
|12 Aug.   |Certificates and Awards-Ministerial Awards and     |182     |
|1963      |Insignia                                           |        |
|2 Aug.    |Chaplain                                           |283     |
|1965      |                                                   |        |
|19 Jan.   |Chaplain, Transfer of                              |283     |
|1966      |                                                   |        |
|5 Aug.    |Chaplain's Court-Civil Hearings                    |284     |
|1966      |                                                   |        |
|15 Nov.   |Routing of Chaplain's Court Orders                 |286     |
|1966      |                                                   |        |
|22 Sept.  |Ministerial Qualifications (reissue of 12 June     |see-281 |
|1967      |1958)                                              |        |
|2 Nov.    |Chaplain's Section (excerpt)                       |287     |
|1967      |                                                   |        |
|2 Sept.   |Chaplain                                           |287     |
|1968      |                                                   |        |
|12 Feb.   |Religion                                           |288     |
|1969      |                                                   |        |
|6 Mar.    |Scientology is a Religion                          |289     |
|1969      |                                                   |        |
|4 Apr.    |Scientology Marriage Ceremonies                    |291     |
|1969      |                                                   |        |
|24 Apr.   |A Scientology Church Register                      |291     |
|1969      |                                                   |        |
|26 Jan.   |Scientology Prayer                                 |292     |
|1970      |                                                   |        |
|16 Apr.   |Morale                                             |293     |
|1970      |                                                   |        |
|20 July   |Cases and Morale of Staff                          |234     |
|1970      |                                                   |        |
|27 Oct.   |A Book: "The Background to the Religion of         |294     |
|1970      |Scientology and Ceremonies of the Church of        |        |
|          |Scientology of California WW"                      |        |
|12 Apr.   |Ordination Ceremony                                |295     |
|1971      |                                                   |        |
|4 June    |Prayer Day Ordination Ceremony                     |296     |
|1971      |                                                   |        |



                               MEDICAL OFFICER

|3 Oct.    |Medicine and Dianetics                             |298     |
|1970      |                                                   |        |
|3 Oct.    |The Role of the Medical Officer                    |300     |
|1970      |                                                   |        |
|11 Oct.   |Medical Officer's Code                             |303     |
|1970      |                                                   |        |



                                DEPARTMENT 15
                          DEPARTMENT OF CORRECTION
                        ORG LIBRARY - STAFF LIBRARIAN

|2 Oct.    |Divisional Summary for Division V-Correction       |32      |
|1971      |Division (FDD 18 Qual lnt)-Staff Librarian         |        |
|7 Dec.    |Purpose, Ideal Scene, Product, Statistic-Staff     |38      |
|1971      |Librarian                                          |        |



                                  CRAMMING

        (A study of this section should include COURSE SUPER VISION,
                          Volume 4, pages 141-218.)
|10 Nov.   |The Cramming Section                               |305     |
|1965      |                                                   |        |
|6 Oct.    |Cramming-Students Who Flunk Classification for a   |306     |
|1966      |Level                                              |        |
|13 May    |Cramming Section-Service to Trained Auditors       |307     |
|1969      |                                                   |        |



                                INTERNESHIPS

|28 Aug.   |BScn Interneships                                  |308     |
|1959      |                                                   |        |
|16 May    |HPA/HCA Requirement                                |176     |
|1961      |                                                   |        |
|29 May    |Interne Hat-What is Expected of Internes           |309     |
|1962      |                                                   |        |
|29 June   |Staff and Interne Auditors                         |311     |
|1962      |                                                   |        |
|1 Feb.    |HGC Cure-Interne Training and Staff Auditors       |63      |
|1966      |                                                   |        |
|1 Feb.    |Staff Auditor and Supervisor Procurement           |65      |
|1966      |                                                   |        |
|7 Mar.    |HGC Cure (Continued)                               |69      |
|1966      |                                                   |        |
|8 Mar.    |High Crime                                         |71      |
|1966      |                                                   |        |
|11 Sept.  |Interne Training Programme                         |312     |
|1967      |                                                   |        |
|27 Aug.   |Sea Org Internes                                   |315     |
|1968      |                                                   |        |
|13 Nov.   |Interneships and Case Supervisors                  |316     |
|1969      |                                                   |        |
|18 Apr.   |Correction to HCO P/L 13 November 1969             |see-316 |
|1970      |                                                   |        |
|20 July   |Internships and Case Supervisors (amends 13 Nov.   |317     |
|1970      |'69 & 18 Apr. '70)                                 |        |
|22 July   |Hubbard Scientist of Standard Tech                 |319     |
|1970      |                                                   |        |
|17 Feb.   |Class VII                                          |320     |
|1971      |                                                   |        |
|19 July   |Internes (HCOB)                                    |322     |
|1971      |                                                   |        |
|24 Aug.   |Interne Checksheets-Okays to Audit                 |324     |
|1971      |                                                   |        |
|6 Nov.    |Selling Internships (amends 20 July 1970)          |325     |
|1971      |                                                   |        |
|6 Nov.    |Interneships Line-Up-Auditor Interneships          |326     |
|1971      |                                                   |        |
|6 Nov.    |Case Supervisor Interneships                       |328     |
|1971      |                                                   |        |
|6 Nov.    |HGC Auditors and HGC Auditors in Training          |329     |
|1971      |                                                   |        |
|8 Nov.    |Interneships-Electronic Attestation Form           |see-330 |
|1971      |                                                   |        |
|18 Feb.   |Interneships-Electronic Attestation Form (revises 8|330     |
|1972      |Nov. 1971)                                         |        |
|22 Feb.   |Interneship Errors Found                           |332     |
|1972      |                                                   |        |


                           TRAINING OF TECH STAFF

|13 Mar.   |Staff Auditor Training                             |Vol.    |
|1961      |                                                   |1-114   |
|2 Apr.    |Staff Auditor Training-Sequence of Study           |334     |
|1961      |                                                   |        |
|5 Jan.    |Examination for HGC Auditors                       |336     |
|1962      |                                                   |        |
|21 Sept.  |Auditor Estimation Test                            |337     |
|1965      |                                                   |        |
|1 Feb.    |HGC Cure-Interne Training and Staff Auditors       |63      |
|1966      |                                                   |        |
|7 Mar.    |Star Rates on Tech and Qual Staff                  |70      |
|1966      |                                                   |        |
|8 Mar.    |High Crime                                         |71      |
|1966      |                                                   |        |
|12 Jan.   |Auditors and Training                              |340     |
|1969      |                                                   |        |
|2 Aug.    |Study Time                                         |256     |
|1971      |                                                   |        |



                                   REVIEW

|24 Apr.   |Review                                             |341     |
|1965      |                                                   |        |
|28 Apr.   |Power Processes                                    |343     |
|1965      |                                                   |        |
|29 Apr.   |Ethics-Review (correction to 24 Apr. 1965)         |345     |
|1965      |(excerpt)                                          |        |
|4 July    |pc Routing-Review Code                             |346     |
|1965      |                                                   |        |
|9 July    |Qual Goofs-Review Holds (excerpt)                  |347     |
|1965      |                                                   |        |
|12 July   |Release Policies-Starting the pc                   |Vol.    |
|1965      |                                                   |2-326,  |
|          |                                                   |Vol.    |
|          |                                                   |4-572   |
|19 July   |Release Checks, Procedure for                      |Vol.    |
|1965      |                                                   |4-574   |
|30 July   |Preclear Routing to Ethics                         |Vol.    |
|1965      |                                                   |1-427,  |
|          |                                                   |Vol.    |
|          |                                                   |4-606   |
|6 Aug.    |Qualifications Technical Actions (HCOB)            |58      |
|1965      |                                                   |        |
|9 Aug.    |Release Check Outs (addendum to 5 Aug. 1965)       |145     |
|1965      |                                                   |        |
|14 Oct.   |Potential Trouble Source Routing                   |348     |
|1965      |                                                   |        |
|30 Dec.   |PTS Auditing and Routing                           |Vol.    |
|1965      |                                                   |1-439,  |
|          |                                                   |Vol.    |
|          |                                                   |4-578   |
|1 Feb.    |HGC Cure-Interne Training and Staff Auditors       |63      |
|1966      |                                                   |        |
|21 July   |Tech vs Qual                                       |82      |
|1966      |                                                   |        |
|28 Dec.   |Qual Senior Datum                                  |73      |
|1967      |                                                   |        |
|7 Sept.   |Review Complete-pc Attestations                    |92      |
|1968      |                                                   |        |
|9 Dec.    |Qual Has No Backlog (LRH ED 61 INT issued as HCO PL|75      |
|1968      |4 Oct. 1970)                                       |        |
|17 Jan.   |pc Attestations                                    |93      |
|1969      |                                                   |        |
|11 Apr.   |Review Complete?                                   |158     |
|1970      |                                                   |        |
|21 May    |Fast Flow Grades Cancelled (LRH ED 103 INT)        |99      |
|1970      |                                                   |        |
|14 Dec.   |Qual Preclear Lines                                |109     |
|1971      |                                                   |        |



                             ARC BREAK PROGRAMME

|16 Sept.  |HGC Policy Vol.                                    |4-498   |
|1957      |                                                   |        |
|6 June    |ARC Break Clean-up Programme                       |349     |
|1962      |                                                   |        |
|1 Sept.   |ARC Break Cleanup Programme (excerpt from ED 473 WW|350     |
|1967      |842 SH)                                            |        |
|15 Sept.  |Release and Clear Check Outs                       |149     |
|1967      |                                                   |        |
|17 June   |ARC Break Registrars and Auditors (corrects 2 Nov. |350     |
|1968      |1967)                                              |        |
|20 Jan.   |ARC Break Program                                  |351     |
|1969      |                                                   |        |
|23 Feb.   |Ethics-Quality of Service Vol. 1-506, Vol.         |4-100   |
|1970      |                                                   |        |
|9 Aug.    |ARC Break Program (cancels 20 Jan. 1969)           |352     |
|1971      |                                                   |        |
|14 Dec.   |Qual Preclear Lines                                |109     |
|1971      |                                                   |        |



                                  Appendix

|3 Aug.    |Security of Persons Leaving Staffs                 |353     |
|1960      |                                                   |        |
|13 Dec.   |Security Checks                                    |353     |
|1960      |                                                   |        |
|28 Jan.   |New Security Rules                                 |354     |
|1961      |                                                   |        |
|25 Mar.   |Security Rules (cancels 28 Jan. 1961)              |355     |
|1961      |                                                   |        |
|27 Dec.   |Sec Checks on Staff                                |356     |
|1961      |                                                   |        |
|27 Dec.   |Processing D of P                                  |356     |
|1961      |                                                   |        |
|17 Jan.   |Responsibility Again (reissued 7 June 1967)        |357     |
|1962      |                                                   |        |
|22 Jan.   |Security Checks                                    |358     |
|1962      |                                                   |        |
|27 Feb.   |Clean Hands Clearance Check                        |358     |
|1962      |                                                   |        |
|30 Oct.   |Security Risks Infiltration                        |359     |
|1962      |                                                   |        |
|19 Mar.   |Staff Status (20 July 1966 amended)                |254     |
|1968      |                                                   |        |
|26 Aug.   |Security Checks Abolished                          |360     |
|1968      |                                                   |        |
|30 July   |The Tech and Ethics of Confessionals               |361     |
|1970      |                                                   |        |
|15 Nov.   |Confessionals                                      |364     |
|1970      |                                                   |        |


       Note: The materials in this volume are  listed  mainly  in  order  of
appearance. Additionally, some policies are listed in more than one  section
(with page numbers in italics), as they deal with  more  than  one  area  of
operation. Relevant policies from other OEC volumes are  also  listed,  with
volume and page numbers in italics. A complete date order index  appears  in
the back of the book, starting on page 366.

       The GREEN FORM and other technical forms  not  included  in  the  OEC
Volumes are found in the  technical  materials  of  the  levels  where  they
specifically apply.

                                  YOUR POST

  A post in a Scientology Organization isn't a  job.  It's  a  trust  and  a
crusade.

  We're free men and women-probably the last free men and women  on  Earth.
Remember, we'll have  to  come  back  to  Earth  some  day  no  matter  what
"happens" to us.

  If we don't do a good job now we may never get another chance.

  Yes, I'm sure that's the way it is.

  So we have an organization, we have a field we must support,  we  have  a
chance.

  That's more than we had  last  time  night's  curtain  began  to  fall  on
freedom.

  So we're using that chance.

  An organization such as ours is our best chance to get the most done.  So
we're doing it!

                         L. RON HUBBARD

                         |Remimeo     |HUBBARD COMMUNICATIONS OFFICE                   |           |
|All Qual    |Saint Hill Manor, East Grinstead, Sussex        |           |
|Hats        |                                                |           |
|            |HCO POLICY LETTER OF 31 JULY 1965               |           |
|            |Qual Division                                   |           |
|            |(Star-Rated on all check-outs)                  |           |


                   PURPOSES OF THE QUALIFICATIONS DIVISION

    The Qualifications Division is Division Number 5 of  the  Organization.
This Division is headed by the  Qualifications  Secretary.  It  consists  of
three departments.

    The Department of Examinations, Department Number 13, is headed by  the
Director of Examinations.

    The Department of Review,  Department  Number  14,  is  headed  by  the
Director of Review.

    The Department of Certifications and Awards, Department Number  15,  is
headed by the Director of Certifications.

    The Departments have various sections and units.



                         THE QUALIFICATIONS DIVISION

    The prime purpose of the Qualifications Division is:

    "TO ENSURE THE RESULTS OF SCIENTOLOGY, CORRECT THEM  WHEN  NEEDFUL  AND
ATTEST TO THEM WHEN ATTAINED."

    The activities of the Division are covered by the prime purpose of  the
Division and all rules, regulations, policies and routes  relating  to  that
Division are for the purpose of assisting it to carry out  its  purpose  and
no  order,  rule,  regulation,  policy  or  route  may  swerve  it  or   its
Departments, Sections or Units or its executives or personnel from  carrying
out the purposes outlined herein.



                         DEPARTMENT OF EXAMINATIONS

    The prime purpose  of  the  Department  of  Examinations  and  all  its
sections and units is:

    "TO HELP RON ENSURE THAT THE TECHNICAL RESULTS OF THE ORGANIZATION  ARE
EXCELLENT AND CONSISTENT, THAT STUDENTS AND PRECLEARS ARE WITHOUT  FLAW  FOR
THEIR SKILL OR STATE WHEN PASSED AND THAT ANY TECHNICAL  DEFICIENCY  OF  ORG
PERSONNEL IS REPORTED AND HANDLED SO  THAT  THE  TECHNICAL  RESULTS  OF  THE
ORGANIZATION CONTINUE TO BE EXCELLENT AND CONSISTENT."

    IT MUST BE KEPT IN MIND THAT THE PRODUCT OF  THE  ORGANIZATION  IS  NOT
SCIENTOLOGISTS,  BUT  CONDITIONS  CHANGED  BY  SCIENTOLOGY.  THEREFORE   THE
ABILITY OF THE AUDITOR TO CHANGE CONDITIONS IN PRECLEARS AND THE ABILITY  OF
THE PRECLEAR OR CLEAR TO CHANGE CONDITIONS ALONG THE DYNAMICS ARE  THE  ONLY
CONCERN OF THE DEPARTMENT OF EXAMINATIONS.

    The orders, rules, regulations, policies and routes  relating  to  this
department were intended to assist it and expedite the carrying out  of  its
purpose. Therefore no order,  rule,  regulation,  policy  or  route  may  be
interpreted  to  swerve  the  Department  of  Examinations  from  its  prime
purpose, which is paramount in all its activities. Its policies  and  routes
exist to carry out its prime purpose and for no other reason.

    The integrity of Scientology and its hope for beings in  this  Universe
are entrusted to the Department of Examinations.

                          THE DEPARTMENT OF REVIEW

    The prime purpose of the Department of Review and all its sections  and
units is:

    "TO HELP RON CORRECT ANY NON-OPTIMUM RESULT  OF  THE  ORGANIZATION  AND
ALSO TO ADVISE WAYS AND MEANS BASED ON ACTUAL EXPERIENCE IN  THE  DEPARTMENT
TO SAFEGUARD AGAINST ANY CONTINUED POOR RESULT FROM ANY TECHNICAL  PERSONNEL
OR THE FUNCTION OF THE ORGANIZATION."

    The Department of Review must take over any non-optimum product of  the
organization, whether a technical project,  an  activity,  a  student  or  a
preclear and bring about an attainment of the expected result regardless  of
obstacles.

    The orders, rules, regulations, policies and routes  relating  to  this
department were intended to assist it and expedite the carrying out  of  its
purpose. Therefore no order, rule, regulation, policy or route may  be  used
to swerve the Department of Review from its prime purpose of  ensuring  that
the results of Scientology are excellent and consistent.



                 THE DEPARTMENT OF CERTIFICATIONS AND AWARDS

    The Department of Certifications and Awards has the  prime  purpose  in
all its functions:

    "TO HELP RON ISSUE AND RECORD VALID ATTESTATIONS OF  SKILL,  STATE  AND
MERIT HONESTLY  DESERVED,  ATTAINED  OR  EARNED  BY  BEINGS,  ACTIVITIES  OR
AREAS."

    The validity of issue and decrying any false issue are the concerns  of
the Department of Certifications and Awards.

    The Department is fully within its rights to recommend issue when it is
unjustly denied or to refuse issue when it is obviously not in keeping  with
its prime purpose.

    The orders, rules, regulations, policies and routes  were  intended  to
assist it and expedite the carrying out of its purpose. Therefore no  order,
rule, regulation, policy or route may deny the personnel of  the  Department
the right to carry out its prime purpose as above.

|LRH:ml.rd                         |L. RON HUBBARD                          |
|Copyright �  1965                 |                                        |
|by L. Ron Hubbard                 |                                        |
|ALL RIGHTS RESERVED               |                                        |
|                                  |                                        |
|                                  |                                        |
|                                  |                                        |



                |Remimeo     |HUBBARD COMMUNICATIONS OFFICE                     |           |
|Advisory    |Saint Hill Manor, East Grinstead, Sussex          |           |
|Councils    |                                                  |           |
|Advisory    |                                                  |           |
|Committees  |                                                  |           |
|            |HCO POLICY LETTER OF 30 SEPTEMBER 1965            |           |
|            |[Excerpt]                                         |           |


                          STATISTICS FOR DIVISIONS

                              Qual Division 5 -

           Cash Collected by reason of the Division for the week.

This division's certs  and  grades  and  awards  are  all  really  the  Tech
Division's work. But we early found that a Qual Division's various  services
were paid for when good and not

when bad. So this division's gross statistic is how much cash  was  paid-not
later collected, for Qual Division services.

|LRH:ml.rd                         |L. RON HUBBARD                  |
|Copyright � 1965                  |                                |
|by L. Ron Hubbard                 |                                |
|ALL RIGHTS RESERVED               |                                |


[Excerpted from  HCOPL  30  September  1965,  Statistics  for  Divisions.  A
complete copy of this P/L is in Volume 1, page 328. It was later amended  by
HCO P/Ls 29 March 1970, Tech and Qual Stats Revised, page 8;  17  June  1970
Issue II, OIC Change-Cable Change,  page  10;  5February  1971  Issue  V,Org
Gross Divisional Statistics Revised, page 22;  and  5  February  1971  Issue
III, FEBC Executive Director Org GDSes, in the 1971 Year Book.]



[pic]

Copyright � 1975, 1967
by L. Ron Hubbard
ALL RIGHTS RESERVED

            THE PROMOTIONAL ACTIONS OF QUALIFICATIONS DIVISION 5




           (From HCO PL 20 November 1965,  The  Promotional  Actions  of  an
           Organization, with the additions 8 la and  85a  from  HCO  PL  15
           December 1965 and  HCO  PL  4  February  1966.  These  are  given
           complete for all divisions in Basic Staff Volume 0,  starting  on
           page 84.)



     72.  QUALIFICATIONS  SECRETARY  -  Co-ordinates  and  gets  done   the
         promotional functions of Division 5.
     73. DEPARTMENT 13 (Dept of Examinations) -  Makes  sure  no  untrained
         student or unsolved case gets past.
     74. Finds the real errors in any failures (no student or pc ever  gets
         upset if the actual error is spotted-they only get  upset  when  a
         wrong error is found).
     75. Refuses to get so concentrated on "validating people" that  errors
         are overlooked for this backfires also.
     76. Routes those passed quickly to Certs and Awards and  those  failed
         quickly  to  Review  and  routes  any  Ethics  matters  discovered
         promptly to Ethics.
     77. DEPARTMENT 14 (Dept of Review) - Quickly  repairs  any  flat  ball
         bearings turned out by the  Tech  Division  so  they  will  be  no
         discredit to org.
     78. Gives brilliant standard isolation of any errors  in  students  or
         pcs-discovers them with ease.
     79. Repairs thoroughly.
     80. Makes a continual effort to get failed cases in the field  or  ARC
         Broken Scientologists in for a Review.
     81. Sends to Ethics all Ethics matters discovered. Cultivates an  aura
         of effortless competence.
    81 a.   Review  makes  the  dissatisfied  satisfied  with  the  Org  by
         remedying all tech misses.
     82. DEPARTMENT 15 (Dept of Certs and Awards) - Issues credentials that
         will be seen around-pins that people will wear, certificates  they
         will hang up, cards they will show.
     83. Never issues anything falsely as it will be hidden or discredited.
     84. Issues literature to all new releases and other  completions  that
         tells them what they  have  attained  and  what  next  to  do  and
         encourages them to do it.
     85. Heavily promotes auditors outside the org to bring  in  their  pcs
         for examination and Release declarations.
    85 a.  Pushes along  the  Free  Membership  programme  and  makes  sure
         Accounts sends a bill for the next year's  Membership  the  moment
         the six months expires AND IS ITS STATISTIC.

|LRH:ml.rd                         |L. RON HUBBARD                  |
|Copyright� 1965                   |                                |
|by L. Ron Hubbard                 |                                |
|ALL RIGHTS RESERVED               |                                |
|Remimeo     |HUBBARD COMMUNICATIONS OFFICE                     |           |
|HCO Exec Sec|Saint Hill Manor, East Grinstead, Sussex          |           |
|Hat         |                                                  |           |
|Org Exec Sec|                                                  |           |
|Hat         |                                                  |           |
|Qual Sec Hat|                                                  |           |
|            |                                                  |           |
|Dept of     |                                                  |           |
|Exams Hats  |                                                  |           |
|Dept of     |                                                  |           |
|Review Hats |                                                  |           |
|Dept of C & |                                                  |           |
|A Hats      |                                                  |           |
|            |HCO POLICY LETTER OF 2 NOVEMBER 1967              |           |
|            |QUALIFICATIONS DIVISION, DEPARTMENTS OF           |           |
|            |EXAMINATIONS, REVIEW AND CERTIFICATIONS AND AWARDS|           |
|            |                                                  |           |
|            |All Organization Boards are to be posted in       |           |
|            |accordance with the following line-up which       |           |
|            |complies with HCO Policy Letter of February 28,   |           |
|            |1966 entitled, "Danger Condition Data, Why        |           |
|            |Organizations Stay Small":                        |           |
|            |DEPARTMENT OF EXAMINATIONS                        |           |



                          DIRECTOR OF EXAMINATIONS


        QUAL INTERVIEW & INVOICE SECTION Qual Interview & Invoice In-
          charge Qual Invoice Clerk Qual Routing Clerk Qual Folder
                 Clerk Qual Invoice Routing Clerk Qual Page

                        STUDENT EXAMINATIONS SECTION

            Student Examinations In-charge Certification Examiner
            Classification Examiner Examination Marker Practical
                           Demonstrations Examiner

          PC EXAMINATIONS SECTION pc Examinations In-charge HGC pc
                       Examiners Student pc Examiners

                           CLEAR CHECKING SECTION

                                Clear Checker

                       OT CHECKING SECTION OT Checker




                            DEPARTMENT OF REVIEW


                             Director of Review

                                CASE SECTION

                             Chief Case Officer

                              CASE OFFICER UNIT

                                Case Officers

                             CASE REVIEW UNIT 1
                Leading Review Auditor Unit 1 Review Auditors

                             CASE REVIEW UNIT 2
                        Leading Review Auditor Unit 2
                               Review Auditors

                              CRAMMING SECTION

                  Chief Cramming Officer Cramming Officers

                                STAFF SECTION

                            Staff Section Officer

                             STAFF TRAINING UNIT

            Chief Staff Training Officer Staff Training Officers

          STAFF REVIEW UNIT Chief Staff Review Officer Staff Review
                                  Officers

                               Org Exec Course

          Org Exec Course Supervisor Org Exec Course Administrator

                           INTERN TRAINING SECTION

                           Intern Training Officer

          ORG REVIEW & CORRECTION SECTION Org Review and Correction




                       DEPARTMENT OF CERTS AND AWARDS


                         Director of Certs & Awards

                               INVOICE SECTION

                                Invoice Clerk

                               LOGGING SECTION

                                Logging Clerk

                  CERTIFICATE & AWARDS PREPARATION SECTION

                   Certificate & Awards Preparation Clerk

                     CERTIFICATE & AWARDS STOCK SECTION

                      Certificate & Awards Stock Clerk

                             MEMBERSHIP SECTION

         Membership In-charge Membership Index Card Clerk Membership
            Card Preparation Clerk Membership Card Issuance Clerk
                         Memberships Promotion Clerk



               |LRH:jp.rd                         |Mary Sue Hubbard                |
|Copyright � 1967                  |The Guardian WW                 |
|by L. Ron Hubbard                 |for                             |
|ALL RIGHTS RESERVED               |L. RON HUBBARD                  |
|                                  |Founder                         |


                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 2 NOVEMBER 1967
                                  [Excerpt]

                             CHAPLAIN'S SECTION

                                  Chaplain

         Chaplain's Court Arbiter Chaplain's Court Clerk Chaplain's
              Court Files Clerk Sunday Services Promotion Clerk
                    Chaplain's Sunday Services Assistant



                  |LRH:jp.rd                         |Mary Sue Hubbard                |
|Copyright � 1967                  |The Guardian WW                 |
|by L. Ron Hubbard                 |for                             |
|ALL RIGHTS RESERVED               |L. RON HUBBARD                  |
|                                  |Founder                         |


[Excerpted  from  HCO  Policy  Letter  of  2  November  1967,   Distribution
Division,  Departments  of  Public  Information,  Clearing  and  Success.  A
complete copy is in Volume 6, page 9.]


|Remimeo     |HUBBARD COMMUNICATIONS OFFICE                     |           |
|            |Saint Hill Manor, East Grinstead, Sussex          |           |
|            |HCO POLICY LETTER OF 17 JUNE 1968                 |           |
|            |Issue II                                          |           |
|            |(Corrects HCO PL 2 November 1967 Dissem Division  |           |
|            |and HCO PL 2 November 1967 Qualifications         |           |
|            |Division)                                         |           |


                      ARC BREAK REGISTRARS AND AUDITORS


    ARC BREAK REGISTRARS AND AUDITORS ARE RELOCATED IN QUAL  TO  WORK  AS  A
TEAM.




    |LRH:js.rd                         |L. RON HUBBARD                  |
|Copyright 1968                    |                                |
|by L. Ron Hubbard                 |                                |
|ALL RIGHTS RESERVED               |                                |
|                                  |Founder                         |
|                                  |                                |
|                                  |                                |


                |Remimeo     |HUBBARD COMMUNICATIONS OFFICE                     |           |
|            |Saint Hill Manor, East Grinstead, Sussex          |           |
|            |HCO POLICY LETTER OF 29 OCTOBER 1968              |           |
|            |                                                  |           |


   STAT FOR CLASS VIII C/S QUAL IS NUMBER NAMES IN CF.




   |LRH:ei.rd                         |L. RON HUBBARD                          |
|Copyright � 1968                  |Founder                                 |
|by L. Ron Hubbard                 |                                        |
|ALL RIGHTS RESERVED               |                                        |
|Remimeo     |HUBBARD COMMUNICATIONS OFFICE                     |           |
|            |Saint Hill Manor, East Grinstead, Sussex          |           |
|            |HCO POLICY LETTER OF 29 MARCH 1970                |           |
|            |[Excerpt]                                         |           |
|            |QUAL STATS REVISED                                |           |


        (Amends HCO PL 30 Sept 65 "Statistics for Divisions", HCO PL
       22 Sept 69 "HGC Statistic" and HCO PL 27 Apr 67 "Tech Division
             Statistic" and HCO PL 31 Mar 69 "OIC Report Forms")
    Qual statistics are hereby revised as follows:

                           QUALIFICATIONS DIVISION

    Qual Sec:
    1. GI divided by total number on staff.
    2. Total number of  creditable  success  stories  received  less  total
       number of poor success stories received.
    Dir Exams:
    1. Total number of pcs completed on a grade, intensive or review action
       with very good indicators.
    2. Total number of outnesses reported.
    Dir Review:
    1. Total number of auditors who have an "OK to Audit" and total  number
       of Supervisors who have  an  "OK  to  supervise"  who  are  actually
       auditing and supervising.
    2. Total number of students or pcs corrected who  paid  in  full,  plus
       staff corrected with VGIs.
    Qual CIS: Total number of active auditors on staff.
    Dir C & A: Total number of certs issued.
    Cramming Officer: Total number of students completed less total  number
of students back to Cramming on the same level of training.
    Staff Training Officer:  Total number of hours  attended  by  staff  on
staff training divided by the total number on staff.
    Qua! Consultant: Total number of students routed back on course.
    Note that these statistics stress the inter-dependence of Tech and Qual
with the rest of the org and reflect  the  actual  production  in  terms  of
result.
    It may not be realized that the Qual statistic  "GI  divided  by  total
number on Staff" is in fact an industrial statistic which  accurately  shows
the value of each staff member.

|LRH:JZ:nt.ei.rd                   |Judy Ziff D/CS-5                        |
|Copyright� 1970                   |                                        |
|by L. Ron Hubbard                 |                                        |
|ALL RIGHTS RESERVED               |                                        |
|                                  |for                                     |
|                                  |L. RON HUBBARD                          |
|                                  |Founder                                 |


 [Excerpted from HCO PL of 29 March 1970, Tech and  Qual  Stats  Revised,  a
complete copy of which is in the 1970 Year Book. It was later  cancelled  by
HCO P/L 17 June 1970 Issue II, OIC Change-Cable Change, page 10.]

    EXECUTIVE DIRECTIVE FROM L. RON HUBBARD

LRH ED 107 INT [Excerpt]     3 June 1970

To:   Class IV Orgs and Saint Hills for ACTION. AOs for Info. From: Ron

Subject:   ORDERS TO DIVISIONS FOR IMMEDIATE COMPLIANCE

         [ORDERS TO DIVISION V-Excerpted]

Reference: LRH ED 104 INT Auditing Sales and Delivery Pgm No. 1, LRH ED 106
         INT What Was Wrong

                                 DIVISION V
1. The purpose of Division V is to CORRECT malfunctions in the org.  Realize
   that the whole org has moved into Div V and squashed it. Begin a  program
   of unloading functions.
2. Shift the C/S to Div IV. There is no Div V C/S. The Review  Auditor  does
   his own C/Sing on cases he repairs.
3. Refuse to do any major actions on cases. Repair them  so  they  will  now
   run and shift them back to Div IV.
4. Get in DECLARE discipline at the Examiners. Refuse to declare  more  than
   one grade at a time. Get the pc to state the ability he has attained, not
   "I'm Level 0 now" but the exact wording of that grade. Refuse  flatly  to
   pass any pc run only on one process for a grade as  disclosed  by  folder
   inspection. Get the earliest Examiner discipline in.  Folder,  meter,  pc
   statement as to  the  exact  end  phenomena  of  the  Grade.  Student  by
   examination and meter check for false completion.
5.  Refuse  to  back  down  when  anyone  in  Tech  starts  yelling   you're
   invalidating their gains or repute. That's how all this decline  started-
   an invalidation of Qual opinion by the Tech Sec at  SH  1965.  Wiped  out
   Qual. Five years later the subject was gone  over  the  whole  world  and
   having to be put back.
6. Provide helpful service to students and pcs. Make  them  feel  especially
   safe in Qual.
7. Really repair students with  your  interest,  2  way  comm  and  learning
   drills (they'll be coming out in HCO B again shortly).
8. Really repair pcs using assessed lists like the GF, L1B, L4A,  ruds,  etc
   so they're flying.
9. Take credit from Tech for every auditing hour (or part thereof  costs  an
   hour) you spend on a pc. Take all pc repair from  hours  pc  has  bought.
   Only if he has run out of Tech hours and needs repair do you charge  him.
   Try to get him to buy a new package of hours as soon as  possible-but  of
   course a pc needing repair isn't likely to buy more until repaired.
10. Get in your Staff Training Officer  (who  in  small  orgs  can  also  be
   Cramming) and begin to push the staff through Staff Status I and  II  and
   III and OEC so the org form will be held and thus keep the org from being
   in a continual correction status.
11. Get your Certs and Awards requiring all certs to be signed  by  the  HCO
   Area Sec (or HCO ES) before they are valid. Get the  signed  cert  routed
   back for presentation by the Registrar to the pc or student.
12. Give me a great big hand getting this Auditing  Sales  and  Service  Pgm
   No. 1 IN so that it stays in and  totally  assume  the  function  of  org
   correction for which Qual was designed. Qual  was  meant  to  do  Product
   Correction and Org Correction. It got so  bad  Qual  became  the  Product
   Division not the Product Correction Division. So help me out  by  getting
   the org to be a service org producing pcs run on all grade processes  for
   each grade and auditors who know they use what they learn.

[pic]L. RON HUBBARD
                 Founder

LRH:dz.rd

|Remimeo     |HUBBARD COMMUNICATIONS OFFICE                     |           |
|AllOrgs,    |Saint Hill Manor, East Grinstead, Sussex          |           |
|Scn and     |                                                  |           |
|SO          |                                                  |           |
|            |HCO POLICY LETTER OF 17 JUNE 1970                 |           |
|            |IssueII                                           |           |
|            |[Excerpt]                                         |           |
|            |URGENT                                            |           |
|            |OIC CHANGE - CABLE CHANGE                         |           |


        (Effective for the week beginning 24 July 1970 and ending for
            first report 30 July 1970 and continuing thereafter.)
              (Cancels HCO PL 29 Mar 70, Tech and Qual Stats.)
            (Amends HCO PL 30 Sept 65, Statistics for Divisions.)
    Qual Stats are revised as follows:

                           QUALIFICATIONS DIVISION

    Qual Sec and CDS:
1. The amount of money  paid  for  student  training  into  the  org  for  a
   certificate course. (All solo excepted.)
2. The number of creditable success stories turned  in  less  2  points  for
   every no-story and less 2 more points for every ethics action taken on  a
   student, pc or staff member.
    Dir Exams:
1. 1 point for every non F/N Examiner Report. (It being understood  that  an
   Examining Report is done after every session.)
2. 10 points for every uncertain or flunked student.  (It  being  understood
   that students are given meter checks by Examiner and spot Exams for every
   theory or practical completion.)
    Note: Each of the 2 Examiner stats loses 100  points  for  each  proven
instance of evaluation, invalidation of students or  pcs  by  expression  or
statement by the Examiner, instances of penalty to be decided by  Qual  Sec,
Div 6 Sec and a third member agreed upon by the two.
    Dir Review:
1. Errors discovered and corrected in pcs' folders, 1 point  for  each  plus
   10 points for each student completed with VGIs.
2. Number of falsely signed off items on Div  IV  checksheets  corrected  in
   Cramming.
    Cramming Officer:
    See No. 2 Dir Review.
    Staff Training Officer:
1. GI divided by the number of people.
2. Course completions by staff members.
    Qual Consultant:
1. Number of staff, students and pcs spotted in the  org  during  week  with
   Bis.
2. Number of Bis routed or handled.
    No Qual C/S Stat as there now isn't one.
    Review Auditor:
1. Errors discovered and corrected in pcs' folders, 1 point for each.
2. 10 points for each pc completed with VGIs.
    DirC&A:
1. Number of classifications rejected by reason of inadequate case  gain  or
   false representations.
2. Number of awards refused by reason of inadequate hours or  abilities  for
   the level not attained.
    It will be noted that these statistics reflect the original  design  of
Tech and Qual and do not favor "Quickie  Grades"  for  pcs,  inabilities  in
auditors, unpaid staffs or an ARC Broken field.
    Accuracy in compiling these stats, posting them weekly where  they  can
be seen and managing on the basis of these is a survival factor in an org.

|LRH-nt ka.rd                      |L. RON HUBBARD                          |
|Copyright � 1970                  |                                        |
|by L. Ron Hubbard                 |                                        |
|                                  |Founder                                 |
|                                  |                                        |
|                                  |                                        |


[Excerpted from HCO Policy Letter of 17 June 1970, Issue II, OIC ALL  RIGHTS
RESERVED   Change-Cable Change. A complete copy is in Volume 1, page 359.]

[Amended by HCO PL 5 February 1971 Issue V, Org Gross Divisional  Statistics
Revised, page 22, and HCO PL 5  February  1971  Issue  III,  FEBC  Executive
Director Org GDSes, in the 1971 Year Book.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 15 JULY 1970

                                  Issue II

Remimeo EC Hats Qual Div Hats

                  REORGANIZATION OF THE CORRECTION DIVISION

        (TO BE USED AT ONCE ON ORG BDS. SUBJECT TO MODIFICATION WITH
                                EXPERIENCE.)

    The three departments of Correction Div V are reorganized  as  given  on
the following Org Board.

AWARENESS LEVELS:

Dept 13 - ENHANCEMENT Dept 14 - CORRECTION Dept 15 - VALIDITY

DIVISION FIVE CORRECTION DIVISION

[theta] Qualification Secretary M Dept 13

     DEPARTMENT OF PERSONNEL ENHANCEMENT

[theta] Director of Personnel Enhancement M PERSONNEL OBSER VA TION SECTION

     M Status Unit:

         Inspects staff for out-points in duty performance or  any  needful
         Training and case cycles. Collects data from  Examiner,  Personnel
         I/C, Org Seniors, Ethics files, Ethics Officer,  Medical  Officer,
         Chaplain, Course Supervisor,  Course  Admin,  Hats  Officer,  STO,
         Personal Folder, Case Supervisor and Org Council.

     Reports data to Data Analysis Unit. B Data Analysis Unit:

         Applies  Data  Series  HCO  P/Ls   to   find   personnel   needing
         improvement. Sends names and data to Reports Unit.

     P Reports Unit:

         Gets any further data necessary. Sends CSW to Staff Programming
         Section.

           B STAFF PROGRAMMING SECTION M Hubbard Consultant Unit:

         Does Consultation on current status. Relays data to Programming
         Unit or Dept 15.

     B Programming Unit:

         Reviews folder. Locates personnel's  needs  on  Management  Chart.
         Targets out program of Processing and Training for increased value
         to themselves and the Org.

     P Routing Unit:

         Routes personnel to first step on Program. Posts personnel names
         on Personnel Enhancement Board.

P STAFF TRAINING AND STAFF A UDITING SECTION

     M Staff Training Officer:

         Training, Admin and Inspection Unit.

         Keeps all Admin for the section.

         Keeps attendance up on training cycles and programs.

         Inspects and 8c's all training cycles in the Org and gives
         checkouts.

            Liaises closely with Personnel Bureau and keeps them informed of

         increased staff member value.

     B Staff Training Unit:

(Has a separate unit for all classes of staff enhancement cycles: OEC,

         Interneship, etc.)

        Sees personnel successfully through staff enhancement cycles.

     P Staff Auditing Unit:

         Collects staff folders from Tech Services. Gets staff folders CSed
         by the Tech CS. Staff Staff Auditors audit staff.

B Dept 14

     DEPARTMENT OF ORGANIZATION CORRECTION

[theta] Director of Organization Correction

M     ORGANIZATION SITUATION RECOGNITION SECTION

     M Org Perception Unit:

         Knows the correct ideal scenes related to purpose and time of  all
         parts of the entire Org.

         Collects data of GI and all Org GDSes and departmental statistics,
         post hats, packs of divisional  duties  and  descriptions  of  Org
         lines, etc.

     B Org Data Analysis Unit:

         Surveys for out-points the collected  data  of  the  existing  Org
         scene and sub-scenes.

     P Org Situation Analysis Unit:

         Knows the statistics that should exist.

Produces summaries of situations regarding the Org form and sends to Org
Correction Section.

              B OR G CORRECTION SECTION M Org Inspection Unit:

         Inspects situations more closely.

        Calls Boards of Investigation to go over GDSes that are down.

Finds out WHY a departure from an ideal scene, what changed and isolates
the change.

Establishes the hat material missing, which divisional duties are not being
done, which hats are not being worn and details of Org lines which do not
flow, etc. Looks for the basic Org Outnesses.

     B Org Correction Unit:

         Establishes the need to handle situations.

         Evaluates resources available and capability.

         Looks into the Reality of Hat write ups and corrects to Ideal
         Scene.

         Expansion of Data in Hats.

         Passes correction data to Correction Program Unit.

     P Correction Program Unit:

Writes up programs which correct, undo harmful changes and revert to the
ideal scenes. Uses a gradient solution.

P ORG IDEAL SCENE ATTAINMENT SECTION M Org Prediction Unit:

         Ensures that all the functions of the Org are taking place. (Each
         Production Unit of the Org is represented in this Unit.) Settles
         practical aspects of correction programs.

     B Org Reestablishment Unit:

         Gets situations handled by implementation of the correction
         programs.

         Gets hats re-written, packs of Divisional Duties, etc formed, Org
         lines straight and flowing and changes reverted so that production
         increases by statistics.

     P Org Correction Verification Unit:

         Sees that every sub-ideal scene and the ideal scene is returned to,
         or attained, and is verified by production statistics.

         Successful and unsuccessful Org correction actions are written up
         and made known to seniors.

P Dept 15

     DEPARTMENT OF TECHNICAL CORRECTION

[theta] Director of Technical Correction

                   M EXAMINATIONS SECTION M Examiner Unit:

     Inspects the product and verifies that results have been attained. B
     Consultant and Medical Officer Unit:

         Uses two way comm to establish what needs correcting. Inspects
         Medical and hygiene aspect of product. Arranges or administers
         Medical Care.

     P Routing Unit:

         Routes  the  product  back  to  its  Production  Unit,  or  on  to
         Correction Section or Certs and Awards Section.

    B PRODUCT CORRECTION SECTION

     M Logging Unit:

         Logs all products coming in for correction and corrected  products
         going out.

     B Product Correction Unit:

         (Each production unit is represented in this unit: i.e. pc
         Correction - Review Unit. Student Correction - Cramming Unit.)
         Corrects products of production units.

     P Admin Unit:

         Keeps materials and records of correction actions. Has a Bull Pen
         where all unresolving data is kept for final resolution.

           P CER TS AND A WARDS SECTION M Completion Logging Unit:

          Logs all products that have been completed. B Certs and Awards
      Unit:

          Attests as to skill, state and merit of product. P Admin Unit:

          Keeps stocks of certificates and symbols.

D/CS-5

    for

L. RON HUBBARD

Founder

LRH:JF:sb.ka.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

[Amended  by  HCO  PL  8  August  1970  Issue  III,  Reorganization  of  the
Correction Division, page 14. Cancelled by HCO PL 7 December 1971 Issue  IV,
Correction Division-Purposes, Ideal Scenes, Products, Statistics, page 35.]

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                     HCO POLICY LETTER OF 8 AUGUST 1970

Issue III Remimeo

BC Hats              (Amends HCO Policy Letter 15 July '70. Qual Div Hats
         Various Div V functions are added.)

                  REORGANIZATION OF THE CORRECTION DIVISION

       (TO BE USED AT ONCE ON ORG BOARDS. SUBJECT TO MODIFICATION WITH
                                EXPERIENCE.)

    The three departments of Correction Div Vare reorganized as given on the
following Org Board.

AWARENESS LEVELS:

Dept 13 - ENHANCEMENT Dept 14 - CORRECTION Dept 15 - VALIDITY

DIVISION FIVE CORRECTION DIVISION

[theta] Qualification Secretary

M  Dept 13

     DEPARTMENT OF PERSONNEL ENHANCEMENT

[theta] Director of Personnel Enhancement

M    PERSONNEL OBSERVATION SECTION M Status Unit:

         Inspects staff for out-points in duty performance or any needful
         Training and case cycles. Collects data from Examiner, Personnel
         I/C, Org Seniors, Ethics files, Ethics Officer, Medical Officer,
         Chaplain, Course Supervisor, Course Admin, Hats Officer, STO,
         Personal Folder, Case Supervisor and Org Councils. Reports data to
         Data Analysis Unit.

     B   Data Analysis Unit:

         Applies Data Series HCO P/Ls to find personnel needing
         improvement. Sends names and data to Reports Unit.

    P   Reports Unit:

         Gets any further data necessary. Sends CSW to Staff Programming
         Section.

              B    MEDICAL-HYGIENE SECTION M Inspections Unit:

Does daily inspections, liaises with Inspections and Reports. Reports to
Orders of the Day and appropriate terminals to handle outnesses.

    B Medical-Hygiene Unit:

         Administers Medical care. Acts to improve Health and Hygiene of
         staff. Arranges professional medical care as needed. Keeps supplies
         for normal and emergency use.

     P Completions Unit:

         Keeps all reports, logs, inventories, records and files in present
         time.

B STAFF PR0GRAMMING SECTION

     M      Hubbard Consultant Unit:

         Does Consultation on current status. Relays data to Programming
         Unit or Dept 15.

     B Programming Unit:

       Reviews folder. Locates personnel's needs on Management Chart.

       Targets out program of Processing and Training for increased value to

         themselves and the Org.

     P Routing Unit:

         Routes personnel to first step on Program. Posts personnel names
         on Personnel Enhancement Board.

P STAFF TRAINING AND STAFF A UDITING SECTION

     M Staff Technical Services Unit:

         Keeps all Staff Student and Case Folder Admin. Keeps up-to-date the
         Staff Auditing Scheduling Board and the Staff

         Student Progress Board.

         Rounds up pcs for Staff Staff Auditors.

         Liaises closely with Personnel Bureau and keeps them informed of

         increased staff member value.

     B Staff Training Unit:

         Staff Training Officer sees that staff do train, keeps attendance
         up and gives checkouts.

         In Sen and SO Orgs there is a separate unit for all staff
         enhancement cycles:

         Org Exec Course Supervisor runs OEC.

         C/S Internship Supervisor runs C/S Internship, etc.

        Sees personnel successfully through staff enhancement cycles.

     P Staff Auditing Unit:

         Gets Folder Summaries and Folder Error Summaries of Staff Case
         folders done and C/Sed.

         Staff Case Supervisor C/Ses staff folders in a large org, otherwise
         done by Staff Staff Auditors, C/S Interns or Tech C/S. Staff Staff
         Auditors audit staff.

B Dept      14

     DEPARTMENT OF ORGANIZATION CORRECTION

[theta] Director of Organization Correction

M OR  GANIZA TION SITUA TION RECOGNITION SECTION

M     Org Perception Unit:

           Knows the correct ideal scenes related to purpose  and  time  of
         all parts of  the entire Org.

            Collects  data  of  GI  and  all  Org  GDSes  and  departmental
         statistics,  post    hats,  packs   of   divisional   duties   and
         descriptions of Org lines, etc.

         B  Org Data Analysis Unit:

           Surveys for out-points the collected data of  the  existing  Org
         scene and     sub-scenes.

    P  Org Situation Analysis Unit:

           Knows the statistics that should exist.

                 Produces summaries of situations regarding the Org form and
                                                                sends to Org

           Correction Section.

    B OR    G CORRECTION SECTION

    M  Org Inspection Unit:

           Inspects situations more closely.

         Calls Boards of Investigation to go over GDSes that are down.

             Finds out WHY a departure from an ideal scene, what changed and

           isolates the change.

               Establishes the hat material missing, which divisional duties
                                                               are not being

                done, which hats are not being worn and details of Org lines
                                                                which do not

           flow, etc. Looks for the basic Org Outnesses.

    B  Org Correction Unit:

           Establishes the need to handle situations.

           Evaluates resources available and capability.

           Looks into the Reality of Hat write ups and corrects to Ideal
         Scene.

           Expansion of data in Hats.

           Passes correction data to Correction Program Unit.

     P      Correction Program Unit:

                  Writes up programs which correct, undo harmful changes and
                                                               revert to the

           ideal scenes.

           Uses a gradient solution.

P OR  G IDEA L SCENE A TTAINMENT SECTION

M     Org Prediction Unit:

           Ensures that all the functions of the Org are taking place.
         (Each Production Unit of the Org is represented in this Unit.)
         Settles practical aspects of correction programs.

    B  Org Reestablishment Unit:

            Gets situations handled by implementation of the correction
         programs.     Gets Hats re-written, packs of Divisional Duties,
         etc formed, Org lines    straight and flowing and changes reverted
         so that production increases by     statistics.

    P  Org Correction Verification Unit:

            Sees that every sub-ideal scene and the ideal scene is returned
         to, or  attained, and is verified by production statistics.
         Successful and unsuccessful Org correction actions are written up
         and     made known to seniors.

P     Dept 15

      DEPARTMENT OF PRODUCT VALIDITY [theta] Director of Product Validity M
EXAMINATIONS SECTION

     M  Examiner Unit:

     Inspects the product and verifies that results have been attained.

     B   Consultant, Medical Liaison Officer and ARC Break Registrar Unit:

         Uses 2-way comm to establish what needs correcting.

   Liaises with the Medical Officer for staff and with Medical Practitioners

         for staff and public as necessary.

        ARC Break Registrar programs the recovery of and signs up ARC broken

    Dianeticists and Scientologists from the field for the ARC Break Auditor

         to handle.

     P   Routing Unit:

         Routes  the  product  back  to  its  Production  Unit,  or  on  to
         Correction Section or Certs and Awards Section.

B    PRODUCT CORRECTION SECTION

     M   Logging Unit:

         Logs all products coming in for correction and corrected  products
         going out.

     B   Product Correction Unit:

         (Each Production Unit is represented in this Unit: i.e. pc
         Correction-Review Unit, which has Review Auditors. Student
         Correction-Cramming Unit, run by the Cramming Officer.) Corrects
         products of production units.

         ARC Break Auditor handles ARC breaks, pulls overts, and gets in
         Life Ruds.

     P   Admin Unit:

         Keeps materials and records of correction actions. Has a Bull Pen
         where all unresolving data is kept for final resolution.

P    CERTS AND AWARDS SECTION

     M   Completion Logging Unit:

          Logs all products that have been completed. B   Certs and Awards
      Unit:

          Attests as to skill, state and merit of product. P   Admin Unit:

         Keeps stocks of certificates and symbols.

                                             D/CS-5 for

                                             L. RON HUBBARD Founder

    LRH:JF:rr.rd

Copyight�1970 by L. Ron Hubbard

ALL RIGHTS RESERVED    [Cancelled by HCO P/L 7 December 1971 Issue IV,  page
35.]

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

               HCO POLICY LETTER OF 22 SEPTEMBER 1970 Issue II

Remimeo

          IDEAL SCENES AND STATISTICS FOR CORRECTION DIVISION FIVE

THE IDEAL SCENE OF QUAL (Correction Division Five) and  the  QUALIFICATIONS
SECRETARY.

    To see that any departures from the Ideal Scene of the  Org,  its  staff
and quality of results and products are detected and quickly corrected.

STATISTIC: Number of Div V correction cycles successfully completed.

Calculated:  For  Org  corrections,  one  point  for  every  Org   situation
recognised, written up as a fully targeted correction program and  then  all
targets having been completed with  the  situation  handled  and  the  Ideal
Scene established.

    For  Product  Validity  corrections,  one  point  for  every  successful
completion of a correction program which  was  written  in  target  form  to
correct an auditor, case supervisor, pc, pre OT, supervisor, student,  staff
member or any other non-optimum Org product and which resulted in  increased
ability.

Dept 13 DEPARTMENT OF PERSONNEL ENHANCEMENT

Ideal Scene:  An Org in which all its personnel  are  specialists  on  their
posis having attained their  abilities  through  auditing,  tech  and  other
training and who can improve conditions across the dynamics.

Statistic:  GI-number on staff. Staff Case Supervisor

Ideal Scene:  All staff being successfully audited  to  increased  abilities
in handling others and their own lines and mest.

Statistic:  1. Percentage of staff who are in good case  condition  measured
by the last Examiner Reports and  cancelled  by  any  adverse  Exam  report.
(Calculated as per HCO Pol Ltr 20 Jul '70 [Technical] Cases  and  Morale  of
Staff: The number of folders in Staff Case Category No. 1  as  a  percentage
of the number on staff.)

        2. Number of staff cases C/Sed. PERSONNEL ENHANCEMENT SECTION

Personnel Enhancement Officer

Ideal Scene:  Correctly establishes situations with regard to Org  Personnel
and establishes correct  Personnel  Enhancement  Programs  which  result  in
optimum abilities for each Org personnel to  operate  across  the  dynamics.
Sees that these abilities are attained by  having  staff  folders  available
and training and auditing materials complete and Enhancement,  Progress  and
scheduling boards in present time.

Statistic:  1. Number of  study  points,  based  on  Flag  authorised  point
system, achieved by staff as students  following  written  and  agreed  upon
Staff Enhancement Programs.

        2. Number of Well Done and Very Well Done hours  audited  on  staff
cases as a result of staff members following written and agreed  upon  Staff
Enhancement Programs.

Medical Officer

Ideal Scene:  All staff well and  healthy  and  hygienic  with  the  overall
standard of health continuously increasing.

Statistic:   1. Percentage of staff well from  medical  ills  (i.e.  not  on
medical lines AND not on out personal hygiene lines).

        2. Number of sick staff now well and  routed  off  Medical  Officer
lines plus  number  of  out  personal  hygiene  cycles  handled  to  Medical
Officer's satisfaction.

STAFF TRAINING SECTION

Staff Training Officer

Ideal Scene: All staff being Tech and Admin  trained  making  good  progress
and attaining specialist abilities.

Statistic:  1. Total number of staff student  study  points  based  on  Flag
authorised point system, less 1,000 for every staff  member  not  on  course
for the week.

         2. Course completions by staff members. STAFF AUDITING SECTION

Leading Staff Staff Auditors and Staff Staff Auditors

Ideal Scene:  All  staff  cases  kept  flying  and  being  successfully  and
frequently audited to increased abilities and maintained high morale.

Statistic:  Number of hours  of  Well  Done  and  Very  Well  Done  auditing
sessions.  (If  no  C/S  the  Staff  Staff  Auditors  share  the  Staff  C/S
percentile stat.)

Dept 14 DEPARTMENT OF ORGANIZATION CORRECTION

Director of Organization Correction

Ideal  Scene:  An  Org  that  is  effectively  and  causatively  managed  on
statistics and which is rapidly corrected where departures  from  its  Ideal
Scenes and Sub-Ideal Scenes occur. An Org where correct hats are  worn,  Org
lines are fast and smooth and all  Divisional  materials  are  available  to
individual staff members. An Org where policy is known and  used,  with  Org
rudiments in and Departmental checklists complete.  An  Org  that  does  not
produce non-optimum products and with all  statistics  which  are  based  on
Ideal Scenes on an uptrend. An Org  where  conditions  for  others  and  its
personnel are improved.

Statistic:  Sum of points of each Unit,  Section,  Departmental,  Divisional
and Org conditions assigned on stats  calculated  on:  Non-existence  =  -3,
Danger = -2, Emergency = -1, Normal = +1, Affluence = +2, Power = +3.

ORGANIZATION SITUATION RECOGNITION SECTION

Organization Situation Recognition Officer

Ideal Scene:  Correctly analysed  major  departures  from  the  Organization
Ideal  Scene  which  are  quickly  acted  upon  to  the  completion  of  the
correction cycle.

Statistic:  Sum of points of each Unit,  Section,  Departmental,  Divisional
and Org conditions assigned on stats  calculated  on:  Non-existence  =  -3,
Danger = -2, Emergency = -1, Normal = +1, Affluence = +2, Power =  +3,  PLUS
one for every Org outness reported to the Org Correction Section  and  acted
upon with a correction action which has resulted in an increased stat.

ORGANIZATION CORRECTION SECTION

Organization Correction Officer

Meal Scene: Correctly programs the correction of an Org Situation  so  that
it quickly reverts to the Org Ideal Scene  through  implementation  of  the
Correction Program.

Statistic:  Sum of points of each Unit,  Section,  Departmental,  Divisional
and Org conditions assigned on stats  calculated  on:  Non-existence  =  -3,
Danger = -2, Emergency = -1, Normal = +1, Affluence = +2, Power =  +3,  PLUS
one for every effective corrective action taken which  has  resulted  in  an
increased stat.

ORGANIZATIONAL IDEAL SCENE ATTAINMENT SECTION

Organization Ideal Scene Attainment Officer

Ideal Scene:  An Org with all statistics based on Ideal Scenes on  a  rising
trend and correction cycles swiftly handled. An  Org  with  great  community
potential and Area Control.

Statistic:  Sum of points of each Unit,  Section,  Departmental,  Divisional
and Org conditions assigned on stats  calculated  on:  Non-existence  =  -3,
Danger = -2, Emergency = -1, Normal = +1, Affluence = +2, Power = +3,  MINUS
one for every 5% of all the Departmental Admin Checklists not complete.

Dept 15 DEPARTMENT OF PRODUCT VALIDITY

Director of Product Validity

Ideal Scene: An Org whose products are flawless and where the technology  of
Optimum Survival is known and used and is forced to be viewed  where  it  is
not  known  and  used.  Non-optimum  products  of  the   Org   rapidly   and
successfully corrected and none allowed to leave which are not optimum  with
no flaws missed.

Statistic:  Number of Dept  15  correction  cycles  successfully  completed.
Calculated by one point for every  successful  completion  of  a  correction
program which was written  in  target  form  to  correct  an  auditor,  case
supervisor, pc, pre OT,  supervisor,  student  or  staff  member  and  which
resulted  in  increased  ability  for  that  person  MINUS  100  for   every
correction cycle ordered by a  senior  Org  Qual  to  handle  a  non-optimum
product which was allowed to leave the Org.

EXAMINATIONS SECTION

Examiner Ideal Scene:  Distant location of bad indicators and product
flaws.

Statistic:  Number of students and pcs examined PLUS  one  point  for  every
person with bad indicators routed, (BI's  include  every  non  F/N  Examiner
Report, it being understood that an Examiner  Report  is  done  after  every
session) PLUS ten points for every uncertain or flunked student.  (It  being
understood that students are given meter checks by Examiner and  spot  Exams
for every theory or practical completion.)

Note: The Examiner stat  loses  100  points  for  each  proven  instance  of
evaluation, invalidation of students or pcs by expression  or  statement  by
the Examiner, instances of penalty to be decided by Qual Sec, Div 6 Sec  and
a third member agreed upon by the two.

ARC Break Registrar

Ideal Scene:  Spots and recovers ARC Broken Dianeticists and  Scientologists
from the field.

Statistic:  Number  of   ARC   Broken   and/or   blown   Dianeticists   and
Scientologists contacted and put back on Org lines during the week.

CORRECTION SECTION

Review Consultant Ideal Scene:  Staff, students and pcs having difficulty
swiftly handled.

Statistic:  Number of staff, students and pcs  who  are  having  difficulty,
interviewed and handled,

Cramming Supervisor Ideal Scene:  Swift handling of technical misses in
student's knowledge.

Statistic:  1. Number of falsely signed off items on  Div  IV  and  Dept  13
checksheets corrected in Cramming.

        2. Ten points for every student completed with VGI's. Leading
Review Auditor and Review Auditors

Ideal Scene:  Swift handling of  bogged  cases  and  correction  of  goofing
auditors and

    C/Ses.

Statistic:   1. Errors discovered and corrected in pcs' folders, one point
for each.

        2. Ten points for each pc completed with VGI's. ARC Break Auditor
Ideal Scene:  Swiftly handled ARC Broken cases.

Statistic: Number of previously  ARC  Broken  and  blown  pcs  and  students
handled successfully in the week.

CERTIFICATES AND AWARDS SECTION

Certificates and Awards Officer

Ideal Scene:  Validates flawless  products  while  getting  any  non-optimum
product of the Org corrected.

Statistic:   1. Number of classifications rejected by reason  of  inadequate
case gain or false representations.

        2. Number of awards  refused  by  reason  of  inadequate  hours  or
abilities for the level not attained.

D/CS-5

    for

L. RON HUBBARD

Founder

LRH:JF:sb.ka.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

[Amended by  HCO  P/Ls  5  February  1971  Issue  V,  Org  Gross  Divisional
Statistics Revised, page 22, and 5 February 1971 Issue III,  FEBC  Executive
Director Org GDSes, in the 1971 Year Book. Cancelled by HCO P/L  7  December
1971  Issue  IV,  Correction  Division-Purposes,  Ideal  Scenes,   Products,
Statistics, page 35.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 5 FEBRUARY 1971 Issue V

                            [Excerpt] Remimeo OICWW CLOs EC Hat HAS Hat QIC
Hat

                   ORG GROSS DIVISIONAL STATISTICS REVISED

           (Amends HCO PL 30 Sept 65 - Stats for Divisions, HCO PL  17  June
           70 - QIC Change, Cable Change, HCO PL 22 Sept 70 - Ideal Scenes &
           Stats for Correction Div 5, Page 1, GDS for Div 5 only.)

                               QUAL DIVISION 5

1.   The total amount of money paid for student training into the org for a
    Certificate Course (all Solo excepted).

2.   The total number of creditable success stories  turned  in,  less  the
    number of people not passing Key Questions, and less 2  for  any  Ethics
    action taken on a student, preclear or staff member for the week.

3.   Gross Income divided by number of persons on staff for the week.

                                             HCO Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:HE:mes.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

[Excerpted from HCO Policy Letter of 5 February 1971.  Issue  V,  Org  Gross
Divisional Statistics Revised. A complete copy covering all divisions is  in
the 1971 Volume.)

               HUBBARD COMMUNICATIONS OFFICE

                 Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 7 FEBRUARY 1971 Issue VI

Limited Non-Remimeo FEBC Exec Dir Only

                  FEBC ORG BOARD DIVISION 5

                                                   DEPARTMENT 13 ENHANCEMENT

                                         DEPARTMENT OF PERSONNEL ENHANCEMENT

                  Director of Personnel Enhancement

                        Staff Case Supervisor

                 STAFF ROUTING AND SERVICES SECTION

                  Staff Routing and Servicing Officer

                        Staff Routing Unit

                         Staff Routing I/C

                             Pages

                        Staff Services Unit

                         Staff Servicing I/C

            Staff Logging and Books Clerk Staff Materials Supply
              Clerk Staff Location Clerk Staff Assignment Clerk

               PERSONNEL ENHANCEMENT SECTION

                    Personnel Enhancement Chief

                      Personnel Inspection Unit

                        Personnel Inspector

                      Personnel Consultant Unit

                       Personnel Consultant

                       Personnel Analysis Unit

                     Personnel Analysing Officer

                     Personnel Programming Unit

                    Personnel Programming Officer

         Health and Hygiene Unit (AOs and SHs only) Medical Officer

                   Inspections Sub-Unit Hygiene Inspector

          Records, Reports, Inventories Sub-Unit Records, Reports,
                               Inventories I/C

             Medical Liaising Sub-Unit Medical Liaising Officer

                 Appointments to Shore I/C Medical Accompanying I/C Visiting
                                                                         I/C

                       Clinic Sub-Unit Clinic Officer

          Medications I/C First Aid I/C Transportation I/C Visiting
                   I/C Advisement to C/S and Examiner I/C

                        STAFF HATTING COLLEGE SECTION

                        Dean of Staff Hatting College

                         Staff Hatting College Unit

                           Staff Training Officer

                          Specialist Training Unit

                         Specialist Training Officer

                        STAFF STAFF AUDITING SECTION

                            Leading Staff Auditor

           Unit A Staff Staff Auditing Unit A Leading Staff Staff
                     Auditor Unit A Staff Staff Auditors

           Unit B Staff Staff Auditing Unit B Leading Staff Staff
                     Auditor Unit B Staff Staff Auditors

      PERSONNEL ENHANCEMENT MATERIAL, EQUIPMENT AND MAINTENANCE SECTION

      Personnel Enhancement Material, Equipment and Maintenance Officer

                             Staff Library Unit

                               Staff Librarian

                        Staff Training Equipment Unit

                        Training Equipment Supply I/C

                    Training Equipment Maintenance Clerk

A VALUABLE FINAL PRODUCT OF THE DEPARTMENT AND THE ORG:

                EFFECTIVE AND WELL TRAINED ORG STAFF MEMBERS

                          DEPARTMENT 14 CORRECTION

                    DEPARTMENT OF ORGANIZATION CORRECTION

                     Director of Organization Correction

                       ORGANIZATION INSPECTION SECTION

                        Organization Chief Inspector

                            Stat Inspection Unit

                               Stat Inspector

                             Org Inspection Unit

                                Org Inspector

                         Org Product Inspection Unit

                            Org Product Inspector

                            Data Collection Unit

                             Data Collection I/C

                        Data Collection Filing Clerk

                 ORGANIZATION SITUATION RECOGNITION SECTION

                 Organization Situation Recognition Officer

                           Statistic Analysis Unit

                             Statistic Analyser

                             Data Analysis Unit

                                Data Analyser

                           Extreme Conditions Unit

                        Extreme Conditions Evaluator

                            Data Evaluation Unit

                               Data Evaluator

                             PROGRAMMING SECTION

                      Planning and Programming Officer

                                Planning Unit

                                Planning I/C

                      Programming Unit Programming I/C

                       ORGANIZATION CORRECTION SECTION

                       Organization Correction Officer

                            Program Briefing Unit

                               Program Briefer

                           Program Expediting Unit

                              Program Expeditor

                        Program Reports Posting Clerk

                 ORGANIZATION IDEAL SCENE ATTAINMENT SECTION

                 Organization Ideal Scene Attainment Officer

                           Program Debriefing Unit

                              Program Debriefer

                        Ideal Scene Verification Unit

                            Ideal Scene Verifier

                             Program Files Unit

                            Program Filing Clerk

       PRODUCT: MORE EFFICIENTLY PRODUCED ORG VALUABLE FINAL PRODUCTS

                           DEPARTMENT 15 VALIDITY

                       DEPARTMENT OF PRODUCT VALIDITY

                        Director of Product Validity

    QUAL INTERVIEW AND INVOICE SECTION

                     Interviewing and Invoicing Officer

                             Qual Invoicing Unit

                             Qual Invoicing I/C

                              Qual Routing Unit

                              Qual Routing I/C

                                    Pages

                              Qual Folder Unit

                              Qual Folders I/C

                            Qual Consultant Unit

                               Qual Consultant

                                Chaplain Unit

                         Chaplain (Dept 18 Liaison)

                            EXAMINATIONS SECTION

                               Chief Examiner

                          Student Examinations Unit

                          Student Examining Officer

        Student Examiner Certificate Examiner Classification Examiner
             Examinations Marker Practical Demonstration Marker

                            pc Examinations Unit

                            pc Examining Officer

  HGC pc Examiner Staff Examiner Student pc Examiner Upper Levels Examiner
                           (St Hills and AOs only)

                          Product Examinations Unit

                        Product Examinations Officer

                              Product Examiner

                               REVIEW SECTION

                                Review Chief

                            Review Auditing Unit

               Leading HGC Review Auditor HGC Review Auditors

             Leading Staff Review Auditor Staff Review Auditors

        Leading Student pc Review Auditor Student pc Review Auditors

                                Cramming Unit

                           Chief Cramming Officer

              Leading Student Cramming Officer Student Cramming
                                  Officers

           Leading Staff Cramming Officer Staff Cramming Officers

              Medical Liaising Unit (Orgs Only) Medical Officer

               Hygiene Inspections Sub-Unit Hygiene Inspector

            First Aid and Assists Sub-Unit First Aid I/C Assists
                                     I/C

          Medical Liaising Sub-Unit Medical Liaising I/C Advisement
               to C/S and Exams I/C Medical Accompaniment I/C

       Medical Reports Records and Inventory Sub-Unit Medical Reports
                         Records and Inventories I/C

                          Medical Unit Filing Clerk

                          ARC BREAK REPAIR SECTION

                          ARC Break Repairing Chief

                    ARC Break Repairing Registration Unit

                        ARC Break Repairing Registrar

                      ARC Break Repairing Auditing Unit

                     ARC Break Repairing Leading Auditor

                        ARC Break Repairing Auditors

                          ARC Break Surveying Unit

                             ARC Break Surveyor

                          CERTS AND A WARDS SECTION

                        Certifying and Awarding Chief

                               Invoicing Unit

                                Invoicing I/C

                                                    Logging Unit Logging 1/C

                   Certificate and Awards Preparation Unit

                              C&A Preparing I/C

                     Certificate and A wards Stock Unit

                               C&A Stocks I/C

                     Certificate and A wards Filing Unit

                              C&A Filing Clerk

      PRODUCTS: CORRECTED ORG PRODUCTS A VALUABLE FINAL PRODUCT OF THE
                           DEPARTMENT AND THE ORG:

                       EARNED CERTIFICATES AND AWARDS



SO Training & Services Aide

    for

L. RON HUBBARD

Founder



LRH:JR:nt.bh.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED



[Amended by HCO PL 17 February 1971 Issue III, as  it  applies  to  AOs  and
Saint Hills only, in the 1971 Year Book.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 2 AUGUST 1971 Issue II

Remimeo OICWW CLOs HAS Hat OIC Hat

                            ADDITIONAL QUAL STAT

   The statistic for the Word Clearer in Qual is:

   NUMBER OF WORD CLEARING COMPLETIONS FOR THE WEEK

    A word Clearing Completion is defined as: A Method No. 1  End  Phenomena
FIN on all subjects on the list including added subjects, done  in  sessions
with in Ruds and carrying an F/N VGIs at Examiner with Success Story.

                                             A/Qual Sec FAO

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JvS:sb.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

[The Div V Mini Qual Org Board on opposite page has been twice revised.

The original 14 August 1971 issue listed under CRAMMING SECTION in  Dept  14
the following:

Staff Members, C/Ses, Auditors, Course Supervisors, Staff Training  Officer,
Staff Processing Officer, Qual Interne Supervisor and Chaplain.

The first revision of 5  September  1971  shifted  the  Chaplain  and  Staff
Training Officer to Dept 13 and added a Staff C/S; deleted Auditors,  Course
Supervisors and Staff Processing Officer; added Staff  Librarian  and  Staff
Information Officer; and created an Interne Section,  with  a  Qual  Interne
Supervisor in Dept 14.

The next revision (shown opposite) added the stars showing which posts  must
be manned; indicated that Staff C/S is held from  above  by  the  Qual  Sec;
specified the minimum Word Clearing Auditors as two; and combined the  posts
of Interne Supervisor  and  Cramming  Officer,  deleting  their  appropriate
section names.

Dept 15 remained the same throughout.]

Remimeo

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 14 AUGUST 1971 Issue II

        REVISED 5 SEPT 1971 REVISED 19 NOV 1971

[pic]

Qual Aide

    for

L. RON HUBBARD

Founder

LRHjz.rd

Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

       NOT HCO POLICY LETTER       CORRECT COLOUR FLASH  BLUE ON GREY

                          FLAG DIVISIONAL DIRECTIVE

                   Issued from Flag to all Qual Divisions
FDD 18 QUAL INT  2 October 1971
To: Qual Secs All Qual Staff
From: Qual Aide
Subject:

                      DIVISIONAL SUMMARY FOR DIVISION V

                             CORRECTION DIVISION

                       (Cancels FDD 1 DIV 5 FEBC ORGS

                               28 March, 1971)

    There is a new Mini Qual Correction Division Org Board, issued in HCO PL
14 August 71, revised 5 Sept 71. It is called a  Mini  Qual  because  it  is
essentially simplified in construction and can be manned and operated  by  a
comparatively small dedicated group of staff,  as  an  initial  establishing
action.

    The primary function and purpose of the Qual Correction Division is  the
FINDING OF LOST TECHNOLOGY. Qual is  also  the  custodian  of  Knowledge-the
books, materials and tapes, plus the meaning contained in these materials.

    The most essential commodity of an org is KNOWLEDGE. Knowledge gets lost
through misunderstood words. Qual finds  and  restores  lost  technology  to
full use through its  word  clearing,  cramming  and  personnel  programming
actions, plus the full utilization of the Qual Org Library. This is  keeping
Scieiitology working.

    The Qual Sec must see that knowledge is not lost and is  salvaged  where
it was lost (alter-ised or misused) and thus ensure  that  the  quality  and
delivery of org products keeps rising and boom the org.

    The Qual Sec must have a Deputy Qual Sec who takes  care  of  all  admin
functions in the division  and  for  the  org  regarding  Qual-i.e.  FP,  Ad
Council. This leaves the Qual Sec free,  free  and  able  to  put  his  full
attention on running the division and ensuring that its products  are  being
well produced.

        DEPT 13: DEPARTMENT OF PERSONNEL ENHANCEMENT AWARENESS LEVEL:
                                 ENHANCEMENT

    The Dept of Personnel Enhancement is run by the  Director  of  Personnel
Enhancement. Dept 13 is basically for the org itself.  HCO  establishes  the
org but it is primarily Dept 13 which makes  it  functional-which  makes  it
run.

    The Valuable Final Product of Dept 13 and the Org is: EFFECTIVE AND WELL
TRAINED ORG STAFF MEMBERS.

    A Stuff Case Supervisor is posted in Dept 13. He may  or  may  not  have
Auditors in Dept 13. This depends on what is the  most  workable  system  in
the org. It is, however, the responsibility of the Qual Sec,  Dir  Personnel
Enhancement and the Staff Case Supervisor to see that staff do  get  audited
and that they are properly C/Sed and programmed. It is forbidden  for  staff
to have "bit and piece" auditing. Staff auditing must also be  scheduled  in
intensives. Put a pc label on them and crash them through  to  a  completion
every time.

    The Staff Training Officer has the responsibility for seeing that  staff
personnel programme training actions are done. It  is  found  by  test  that
staff study runs best in the Academy, even part time. Standard tech  courses
have their own Supervisor and STO should see that  an  Admin  Supervisor  is
appointed to run staff admin training periods. Staff study can be  staggered
to say, three study periods per day, if needed. The important thing is  that
staff do get and complete study cycles.

    The Personnel Programmer, through his programming actions, can  markedly
raise the production and morale of the entire staff and org.  The  expansion
of  the  org  is  dependent  upon  intelligent,  well   executed   personnel
programming.

    He interviews each staff member personally and programmes him to a point
of real win on his current post. He never programmes a person off his post.

    The Personnel Programmer should have a working  knowledge  of  tech  and
programming of pcs-anything in auditing  has  a  comparable  action  in  the
field of programming.

    He compiles a programme which will really put each staff member there on
his post. He works towards creating a whole  org  of  post  specialists  and
uses word clearing liberally. He may have to repair past losses  on  earlier
posts and does what is necessary to ensure that  staff  members  do  win  on
their posts, thus increasing the product quality and delivery of the org.

    The Personnel Programmer does word clearing method 2 and  also  utilizes
the Qual Word Clearing Word Clearers in all his programmes.

    Dianetics and Scientology books are  included  in  all  programmes-these
being essential Knowledge necessary to causative  living  and  working,  and
which contain the basic data and truths  of  this  universe.  The  Personnel
Programmer should set a personal goal to have all staff read  all  Dianetics
and Scientology books by L. Ron Hubbard.

    After each staff member is programmed, they are sent to the Registrar to
sign up for the first course. It is essential to get this  done  because  it
is found that 60% of programmed staff can get lost if not so  handled.  They
are signed up for each action on a no charge invoice.

    When the Personnel Programmer does his job well, the staff and org  will
be expanding and product quality rising sharply. The org repute in the  area
will rise. Word of mouth will increase. The org's publics  will  be  happier
and taking more services. The integrity of the org  will  be  raised.  Staff
morale and production will be shooting up and up.

    The Personnel Programmer liaises with the org Personnel Control  Officer
to ensure  that  all  new  staff  joining  the  org  are  sent  to  him  for
programming immediately on joining staff.

    The Qual Clearing Section, under the Qual Clearing Officer is  primarily
for staff use.

    This section, with its Word Clearers and Post Purpose Clearers, has  the
vital new technology of word clearing, which enables Study Data to be  fully
applied.

    Word Clearing is the main tool in the org to  keep  Scientology  working
and prevent technology or policy from getting lost or misused or altered.

    The public is going to want Word Clearing and the  Qual  Sec  is  warned
that when the public traffic gets to the stage that staff Word  Clearing  is
severely reduced or stalled, that public word clearing should  be  moved  to
the Hubbard Guidance Centre in Dept 12. However, Qual remains  the  czar  of
word clearing  and  retains  all  case  supervision  and  training  of  Word
Clearing. Note: There is no credit allowed on public Word Clearing.

   The Qual Sec must ensure that word clearing always remains in Qual.

    All staff must be word cleared on all misunderstoods  in  past  subjects
(Method 1), then word cleared on their  prime  post  duties  and  technology
(Method 2) and finally Post Purpose Cleared.

    Word Clearing plays a vital role in the safeguarding of  technology  and
Knowledge and this function must NEVER be allowed  to  pass  out  of  Qual's
hands.

    The post of Chaplain is needed in an org because there must  be  someone
who can handle neglected public or staff. There must  be  someone  they  can
turn to. The Chaplain handles persons who are in trouble or  who  have  been
neglected and fallen off the right lines. He must handle and get  them  back
on the right lines.

    The Medical Officer is responsible for  the  health,  proper  diagnosis,
treatment and fast recovery of any sick staff member, student  or  preclear,
ensuring that Dianetic auditing and Assists  are  fully  utilized  to  speed
recovery. He learns and applies basic first aid and provides  the  necessary
liaison between the Case Supervisor and the Medical Doctor.

    All in all, Dept 13 is a versatile Department, with very powerful  tools
to use to bring the org and its staff  to  a  higher  and  higher  operating
level and become  more  and  more  EFFECTIVE  AND  WELL  TRAINED  ORG  STAFF
MEMBERS. The Qual Sec and Dir Pers Enhancement  statistic  of  Gross  Income
divided by number on staff is a very accurate  index  of  the  progress  and
effectiveness of all Dept 13 personnel.

        DEPT 14: DEPARTMENT OF CORRECTION AWARENESS LEVEL: CORRECTION

    Qual is essentially an exporter of Knowledge and Qual  has  an  exciting
new addition to its ranks-the Org Library in Dept 14.

    Under the Staff Librarian, the Org Library ideally contains 2 copies  of
everything that has ever been  issued-books,  tapes,  policies,  technology,
packs, manuals on all org machines, various dictionaries of  all  sizes,  in
English and other languages,  plus  speciality  books  on  various  subjects
which may need to be used in Word Clearing. One set is  a  Master  Copy  and
has a large red stripe and a red Master Copy, Do Not  Remove  stamp  on  it.
Master copies are never removed from the library area. The other copies  are
numbered and may be signed out to staff, as in any  library.  The  Librarian
may refuse to sign out books to any  staff  member  who  does  not  promptly
return materials or who loses them. There should also be  a  quiet  area  in
Qual where staff can come and read.

    We're in the business of Knowledge and Qual is where  it's  concentrated
in the org.

    The Library is a Technical Information Centre. There  is  also  a  Staff
Information Officer, who is an expert on where to find what in the  Library.
Staff may come to the Staff Information Officer for assistance.

    The Staff Librarian does standard Librarian logging duties and sees that
the Org Library is kept in good condition, safeguarded and used.

    The Org Library must be situated very close to  Cramming  and  the  Word
Clearers.

    The Interne Section has an Interneship Supervisor and org  Internes  get
their Okays to Audit in this Section regardless of earlier  training,  prior
to auditing in the Hubbard Guidance Centre. The final OK to Audit  is  given
after an apprenticeship in the HGC by the Case Supervisor, when the  Auditor
has proven his competence and standard application in a particular level.

    The Interneship system is the only known way to  make  course  graduates
into flubless Auditors. Volume auditing is the keynote of an Interneship.

    The Interne Supervisor can  arrange  to  have  all  Field  Auditors  and
Franchise Auditors invited in to get their Okays to Audit in the org. It  is
a commendable for a field auditor to get an OK to Audit in his nearest  org.
This will also open the door to getting tech in more in the field,  bringing
Auditors in for Cramming, etc. The responsibility for  the  safeguarding  of
Knowledge and ensuring its full correct use extends beyond  the  borders  of
the org and extends throughout the entire org field.

    Cramming is an essential part of the Interne programme and plays a major
role in its ultimate success.

    It takes many hundreds of hours of actual auditing application, assisted
by expert case supervision and instant cramming for  the  slightest  Hub  or
non-standard application to make a real  flubless  professional  Auditor  at
any  level.  He  also  pulls  in  and  crams  Course  Supervisors  and  Case
Supervisors.

    The Cramming Officer uses  the  Library  to  augment  the  complete  HCO
Bulletin packs already in use  in  Cramming  to  ensure  that  Knowledge  is
known, duplicated and applied.

    The Cramming Officer uses full  study  technology,  word  clearing,  the
learning drill, training drills and  auditing  procedure  drills  to  locate
"whys" and  handle  misunderstoods  and  any  inability  to  apply  standard
technology. He knows that  auditing  is  not  flubless  if  the  student  or
auditor:

    (a)     Doesn't know the technology - this could be  so  simple  as  the
        person never read the HCO Bulletin. So the Cramming Officer  ensures
        that all new Bulletins are word cleared, star rated, clay demoed  by
        all Supervisors, Auditors and Case Supervisors prior to application.

    (b)     Hasn't drilled on it - this is totally handled by the new drills
        for each auditing action and handles  additionally  the  problem  of
        "confusion in handling a sequence of motions".  All  new  procedures
        must also be drilled.

    (c)     Has misunderstoods on it -  totally  handled  by  word  clearing
        method 2. Any questions, strange or funny considerations about  tech
        and the Auditor is word cleared on the material.

    The Cramming Officer has,  as  his  basic  task,  the  finding  of  lost
Knowledge and restoring it to full use.

   PRODUCT: CORRECT ORG PRODUCTS.

   VALUABLE FINAL PRODUCT OF THE DIVISION AND THE ORG: EXPORTED KNOWLEDGE.




          DEPT 15: DEPARTMENT OF VALIDITY AWARENESS LEVEL: VALIDITY

    The  Director  of  Validity  retains  the  standard  Qual  functions  of
Qualifications  Interview  and  Invoice,  Examinations,  Certifications  and
Awards and ARC Break Auditor.

   The validity of the  org's  valuable  final  products  and  products  is
confirmed in Dept 15. The quality of delivery and  the  true  attainment  of
abilities to change  conditions  is  the  main  vital  concern  of  Dept  15
personnel.

    Qualifications Interview and Invoice Officer ensures  that  all  persons
are smoothly routed in and out of Qual and are correctly  invoiced  for  org
services. Qual I and I collects and invoices money  for  Word  Clearing  and
Cramming. No credit is extended for public Word Clearing.

    The Student Examiner examines each  student  on  the  materials  of  the
course just completed and must ensure that  Knowledge  and  the  ability  to
apply the data is attained.

    The Preclear Examiner silently examines each preclear  and  the  folder,
and verifies that all processes or steps of a rundown have  been  done,  and
that the person has attained the full end phenomena before sending to  Certs
and Awards for Declare? The Preclear Examiner's  observations  are  valuable
to the Case Supervisor and he usually becomes one of the  most  trusted  and
valued persons in an org.

    The integrity of Scientology and the hope for beings in this Universe is
entrusted to the Examinations Section.

    The Certifications and Awards Officer provides the  final  step  towards
achievement and validation of a Certificate well earned.  Certs  and  Awards
logs  all  achievement  carefully  and  issues  Certs   and   Awards   which
Scientologists and Dianeticists alike will be proud to display.

    He must never issue a certificate or award to anyone who has not  earned
it and must refer all sour or bad indicators on completing  persons  to  the
Director of Validity and the Qual Sec for investigation and handling.

   A good product will always have very good indicators.

    Certs and Awards also issues Membership Cards and pushes the Scientology
Membership programme along heavily.

    No-one may chit or attack  any  Qual  Staff  member  who  is  acting  to
safeguard  technology  and  knowledge,  and  preserve  the  quality  of  the
products and integrity of the organization.

    The final function in Qual is the ARC Break Auditor. This is an old Qual
function and cannot be dropped or shifted. As per  the  original  ARC  Break
Program, the ARC Break Auditor delivers a free ARC  Break  session  (usually
handling ARC Breaks and cleaning up overts) on persons who  are  ARC  Broken
with some real or imagined person,  in,  or  formerly  in,  the  org.  These
persons are then routed to the Registrar for sign-up  for  their  next  paid
service. The ARC Break Auditor can also be utilized to  get  in  ARC  Broken
students and preclears and liaises with the ARC Break Registrar in Div 2  to
get this done.

    VALUABLE FINAL PRODUCT OF THE DEPT AND THE ORG: EARNED CERTS AND AWARDS.

    There is one other new function which is recognized and that  is:  Qual
has PR value. Qual staff are opinion leaders in the org. What they say  has
weight.

     The Qual Sec and Qual staff can use propaganda to push standard org
                                  actions.

    For example: "I don't see why the D of P doesn't hire more Auditors"  or
an OOD item, "A meeting was held in Dept 13 and it was agreed that the D  of
P and HAS should hire more Auditors and then we can see the staff gets  more
auditing," or "Staff should be  hatted,  or  do  more  study,  or  get  more
auditing," or "There ought to be a special staff Admin Supervisor in Dept  1
I." The stats go up and the Qual Sec says, "Well, that's  pretty  good,  but
what  about  all  the  paid  up  undelivered  service?"  "Deliver,  deliver,
deliver." "Quality, quality, quality."

    It is up to Qual to keep these points mentioned.  It  may  not  be  the
right Why but staff remember it.

    Remember, what Qual personnel say counts-push LRH  Knowledge,  Policies
and orders and the org will catch  on.  Qual  pushes  basic  actions  which
should be done.

    Ron states, "This is the best Qual I've ever seen. This Qual will be  so
popular, no-one would think of reducing or scanting it.  It's  hung  on  the
solid anchor of Dept 13-Word Clearing. It will build up org viability."

    Qual sees that the quality of delivery  is  great  and  gets  up  morale
through increasing production,  by  using  Word  Clearing,  programming  and
cramming, and thus increasing Knowledge, and  keeping  Scientology  Working.
This generates a new higher  speed  of  particle  flow-and  the  germ  which
starts it all is Qual-the Correction Division.

[pic]

Judy Ziff

Qual Aide

for

L. RON HUBBARD

Founder

LRH:JZ:nt.rd

    The Cramming Officer uses full  study  technology,  word  clearing,  the
learning drill, training drills and  auditing  procedure  drills  to  locate
"whys" and  handle  misunderstoods  and  any  inability  to  apply  standard
technology. He knows that  auditing  is  not  flubless  if  the  student  or
auditor:

    (a) Doesn't know the technology - this could be so simple as the  person
        never read the HCO Bulletin. So the Cramming  Officer  ensures  that
        all new Bulletins are word cleared, star rated, clay demoed  by  all
        Supervisors, Auditors and Case Supervisors prior to application.

    (b) Hasn't drilled on it - this is totally handled by the new drills for
        each  auditing  action  and  handles  additionally  the  problem  of
        "confusion in handling a sequence of motions".  All  new  procedures
        must also be drilled.

    (c) Has misunderstoods on it - totally handled by word  clearing  method
        2. Any questions, strange or funny considerations about tech and the
        Auditor is word cleared on the material.

    The Cramming Officer has,  as  his  basic  task,  the  finding  of  lost
Knowledge and restoring it to full use.

   PRODUCT: CORRECT ORG PRODUCTS.

   VALUABLE FINAL PRODUCT OF THE DIVISION AND THE ORG:

               EXPORTED KNOWLEDGE.

          DEPT 15: DEPARTMENT OF VALIDITY AWARENESS LEVEL: VALIDITY

    The  Director  of  Validity  retains  the  standard  Qual  functions  of
Qualifications  Interview  and  Invoice,  Examinations,  Certifications  and
Awards and ARC Break Auditor.

   The validity of the  org's  valuable  final  products  and  products  is
confirmed in Dept 15. The quality of delivery and  the  true  attainment  of
abilities to change  conditions  is  the  main  vital  concern  of  Dept  15
personnel.

    Qualifications Interview and Invoice Officer ensures  that  all  persons
are smoothly routed in and out of Qual and are correctly  invoiced  for  org
services. Qual I and I collects and invoices money  for  Word  Clearing  and
Cramming. No credit is extended for public Word Clearing.

    The Student Examiner examines each  student  on  the  materials  of  the
course just completed and must ensure that  Knowledge  and  the  ability  to
apply the data is attained.

    The Preclear Examiner silently examines each preclear  and  the  folder,
and verifies that all processes or steps of a rundown have  been  done,  and
that the person has attained the full end phenomena before sending to  Certs
and Awards for Declare? The Preclear Examiner's  observations  are  valuable
to the Case Supervisor and he usually becomes one of the  most  trusted  and
valued persons in an org.

    The integrity of Scientology and the hope for beings in this Universe is
entrusted to the Examinations Section.

    The Certifications and Awards Officer provides the  final  step  towards
achievement and validation of a Certificate well earned.  Certs  and  Awards
logs  all  achievement  carefully  and  issues  Certs   and   Awards   which
Scientologists and Dianeticists alike will be proud to display.

    He must never issue a certificate or award to anyone who has not  earned
it and must refer all sour or bad indicators on completing  persons  to  the
Director of Validity and the Qual Sec for investigation and handling.

   A good product will always have very good indicators.

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 7 DECEMBER 1971

Remimeo                              Issue IV

QualSec

Qual Staff Hats

                             CORRECTION DIVISION

                PURPOSES, IDEAL SCENES, PRODUCTS, STATISTICS

              (Cancels HCO PL 22 Sept 70 "Ideal Scenes & Stats", HCO  PL  15
              July 70 "Reorganization of the Correction Div" and  HCO  PL  8
              Aug 70 "Reorganization of the Correction Div" Amendment)

PURPOSE OF THE CORRECTION DIVISION

    To find and restore lost tech and safeguard  Knowledge;  to  ensure  the
technical honesty and results of Scientology  and  Dianetics,  correct  them
when needful and attest to them when attained.

Person Responsible:

    Qualifications Secretary D/Qual Sec for Admin

IDEAL SCENE:

    Fully hatted and manned Qual Division, well organized and drilled in its
functions, which  provides  full  word  clearing  facilities  and  excellent
service to staff.  resulting  in  effective  and  well  trained  staff.  Top
Library  service,  real  Interne  training   penetrating   swift   Cramming,
resulting in well corrected org  products  and  exported  knowledge.  Smooth
routing  of  students,  staff  and  pcs,  thorough  examination  and   valid
certification and  classification  of  all  the  org's  publics.  The  whole
atmosphere in Qual should exude effortless  competence,  and  utilizing  the
full technology of  Dianetics  and  Scientology,  make  it  known  and  used
correctly. This is keeping Scientology working.

Valuable Final Products:

   A.  Effective and well trained staff members.

   B.  Exported Knowledge.

   C.   Earned Certs and Awards.

    Statistics:

   A.  GI divided by number on staff.

   B.   Money paid for training.

   C.   Total number of creditable success stories turned in, less the
   number of

       people not passing Key questions, and less 2 for any Ethics action
    taken on a

       student, preclear or staff member for the week.

    QUAL ESTABLISHMENT OFFICER

Purpose:

    To help LRH to more firmly establish whatever and whoever already exists
in the Correction Division.

Ideal Scene:

    Establishes the Division by providing the terminals, lines,  spaces  and
material for the whole Correction Division, so that it can and does  correct
Auditors, staff. supervisors. C/Ses and  students  and  public  effectively,
deliver word clearing. programme staff and ensure the technical  honesty  of
the org.

Product:

    Well functioning Qual Div and staff who produce products of  their  post
in quantity, quality and with viability.

    Statistic:

   Total number of rising Qual stats for the week.

SENIOR ORG C/S

Purpose:

   To help LRH ensure that the results of Scientology are obtained.

Ideal Scene:

    Posted directly under the Qual Sec, provides a senior C/S spur line from
Tech Div, debugs any bogged cases. Sees any and all Red Tag  folders  daily,
is a needed senior terminal to Org C/S in Dept 12. Sees that Tech Div  C/Ses
and Auditors are fully and adequately crammed for all auditing.  C/Sing  and
programming flubs. Post held by the Qual  Sec  when  there  is  no  separate
Senior C/S on post. Wears Flub Catch report line for lower orgs.

    Statistic:

    1.   Total number of Cramming cycles ordered and completed for the week.

    2.   Total number of cases debugged and now running well.

DEPT 13 DEPARTMENT OF PERSONNEL ENHANCEMENT

AWARENESS LEVEL: ENHANCEMENT

Person Responsible:

   Director of Personnel Enhancement

Purpose:

    To ensure that all staff make excellent case and training  progress  and
become true team contributors with increased value to  themselves  and  the
Organization.

Ideal Scene:

    Provides top  case  supervision,  seeing  that  all  staff  are  audited
regularly in  intensives.  Ensures  co-ordination  and  execution  of  staff
training progresses optimumly, through expert personnel  programming.  Staff
Training Officer maintaining and  controlling  training  lines  and  cycles,
full use  of  word  clearing  and  study  technology,  thus  increasing  org
efficiency and staff ability. Gives Chaplain and MO assistance to staff  and
public as needed, ensuring that all persons handled  are  properly  returned
to the right lines. It is individual handling all the way to a  win  in  the
Dept of Personnel Enhancement.

Valuable Final Product:

   Effective and well trained staff members.

Statistic:

   GI divided by No. on Staff.

STAFF CASE SUPERVISOR

Purpose:

    To push all staff cases to the highest possible  level,  achieving  real
gains with lots of flubless auditing.

Ideal Scene:

    Expert, thorough case supervision, case programming and handling of each
staff case to stable wins and  routine  progress  up  the  Gradation  Chart.
Demanding high quality, flubless auditing from all staff staff Auditors  and
handling all tech departures with cramming and word clearing.

Product:

   Wins of staff pcs and auditors.

Statistic:

   Percentage of F/N at Examiner.

STAFF TRAINING OFFICER

Purpose:

    To help LRH train individual staff members and applicants from  his  own
and other orgs in Ethics, Tech and Admin.

Ideal Scene:

    Keeping track of staff, guiding them through their courses, giving  them
checkouts, expediting their training, seeing that  their  personnel  records
in Dept 1 are factual as to training and assisting them in every way to  get
training and to be trained rapidly with the end product that  orgs  have  no
untrained staff.

Product:

   Trained staff.

Statistic:

   1.  Total number of staff study  points.  2.    Total  number  of  staff
   completions.

PERSONNEL PROGRAMMER

Purpose:

    To help LRH to expertly programme each staff member to a point  of  real
success on his own post, to operate well  as  a  member  of  the  group  and
attain higher and higher levels of skill,  knowledge  and  ability,  through
full use of the technology of Scientology and Dianetics.

Ideal Scene:

    Interviews and obtains data from all staff, then programmes them on  the
meter, in a gradient of wins, to be fully on  post,  developing  its  skills
and know-how, and channelling staff into higher  achievements  through  full
utilization of all study technology.

Product:

    1.   Completed staff programmes.

    2.   The wins of staff members.

Statistic:

   Total number of completed programme steps or cycles.

WORD CLEARING SECTION

Person responsible:

   Word Clearing D of P

Purpose:

    To help LRH clear away  misunderstoods  and  barriers  to  learning  and
ensure that Knowledge is never lost.

Ideal Scene:

    A well organized and line drilled word clearing Section with  a  minimum
of two word clearers. their  own  word  clearing  C/S,  and  Page,  handling
misunderstoods on past related  subjects,  current  studies  or  duties  and
clearing barriers to clear understanding of  post  purposes,  thus  ensuring
flubless tech and admin quality, soaring org viability and full  application
of Dianetics and Scientology for the greatest good of  the  greatest  number
of dynamics-ultimate survival.

Product:

   Successful staff and students.

    Statistics:

    Total number of hours of WD word clearing. Total number ofWC
    completions.

CHAPLAIN

Purpose:

    To help LRH to provide succor for the needy and  direct  them  to  their
next correct step.

Ideal Scene:

    The Chaplain cares for those who  have  been  neglected  or  fallen  off
lines,  visits  the  sick,  handles  civil  disputes  and   wrongs   between
individual Scientologists and Dianeticists and generally sees  that  justice
is done. The Chaplain also advises the  Dir  Personnel  Enhancement  or  the
Cramming Officer of needed correction cycles on staff.

Product:

   Well handled public or staff personal upsets.

Statistic:

   Number of people routed back on the right line.

MEDICAL OFFICER

Purpose:

    To provide good basic medical service, fast handling of any  non-optimum
physical condition, and bring about the good health of  the  org  staff  and
its public.

Ideal Scene:

    The MO is well versed in first aid, understands basic body functions and
their remedy, liaises with the Medical  Doctor  for  needed  tests,  correct
diagnosis and treatment, never ceases to use Assists  and  request  Dianetic
auditing for the sick: keeps the  Case  Supervisors  well  informed  on  all
persons on MO lines, never neglects a sick person, and sees  that  they  get
the right treatment and get well fast.

Product:

   A healthy staff and public.

    Statistic:

   Total number of medical cycles handled.

DEPT 14 DEPARTMENT OF CORRECTION

AWARENESS LEVEL: CORRECTION

Person Responsible:

   Director of Correction

Purpose:

    To help LRH ensure that  all  Scientology  and  Dianetics  Knowledge  is
freely available, fully used and promptly corrected when  mis-applied,  thus
ensuring the technical honesty of the organization.

Ideal Scene:

    An org library full of  all  Scientology  and  Dianetics  materials  and
tapes, reference books and dictionaries of all  kinds,  well  tabulated  and
cross-referenced, which is used by the org staff and  students.  A  textbook
Interneship in which Auditors become flubless professionals  through  volume
auditing, daily study and practical training. A Cramming  finding  whys  for
student and auditor flubs and alertly ensuring  that  materials  are  known,
cleared of misunderstoods and drilled to confident certainty.

Product:

   Corrected org products.

Valuable Final Product:

   Exported Knowledge.

Statistics:

    1.   No. of items studied or used in the org library.

    2.   Total number of WD hours of auditing by org Internes.

    3.   Total number of correction actions done in Cramming.

STAFF LIBRARIAN

Purpose:

    To help LRH provide a full library  of  all  Scientology  and  Dianetics
Knowledge for org staff reference and use. To safeguard this  Knowledge  and
ensure it never gets lost or removed.

Ideal Scene:

    All Scientology and Dianetics  Knowledge  and  reference  materials  and
dictionaries fully available, indexed and easily found, for  org  staff  use
and reference, plus the supply of information on where data is to be  found.
Sees the materials are correctly stored and safeguarded, with Master  Copies
clearly marked in Red and never allowed to leave the Library area; also  has
a library reading area where Knowledge can be studied in the Library.

Product:

   Exported Knowledge.

Statistic:

   Number of items of Knowledge read or studied.

INTERNE SUPER VISOR

Purpose:

    To help LRH make real  flubless  professional  Auditors  through  volume
auditing, fast correction of flubs and daily precision training.

Ideal Scene:

    Runs a tight on policy course which concentrates  on  a  fast  route  to
actual  volume  auditing,  knowing  that  volume   auditing   with   instant
correction is the way to make flubless auditors. Puts all Internes  and  HGC
Auditors through the OKay to Audit system and pushes them  through  to  full
OKay to Audit on each level. Continually pushes up the  standard  to  higher
and higher levels of standardness.

Product:

   Flubless Auditors.

Statistic:

    Total number of well done hours of auditing by all  the  org's  Internes
and HGC Auditors who do not have full HGC OKays to Audit on any level.

CRAMMING OFFICER

Purpose:

    To help LRH to isolate and correct real causes for staff and student mis-
application of technology or policy and see that the correct data is  known,
cleared of misunderstoods and drilled to confident certainty, thus  ensuring
the technical honesty of the organization.

Ideal Scene:

    Competently isolates real causes for flubs in policy and tech,  ensuring
all data in a specific area  is  studied  and  that  basics  are  known  and
applied. Uses word clearing and  full  study  tech  and  drills  to  perfect
application of all students, auditors and staff.  Checks  out  all  auditors
and tech staff on all new HCO Bulletins and technical Policy Letters  within
24 hours of receipt and drills auditors on any new procedure before  issuing
an OKay to audit. Checks out auditors and C/Ses on needed  cramming  cycles.
Protects and safeguards knowledges and  uses  every  skill  to  ensure  lost
technology is restored and that the integrity  and  honesty  of  Scientology
and Dianetics are maintained.  In  a  larger  org,  would  have  a  separate
Cramming Officer for tech and admin.

Product:

   Corrected org products.

Statistic:

   Total number of correction actions done in Cramming.

DEPT 15 DEPARTMENT OF VALIDITY

AWARENESS LEVEL: VALIDITY

Person Responsible:

   Director of Validity

Purpose:

  To help LRH ensure the technical honesty and results of the Organization.

    Ideal Scene:

    Fast smooth routing of all publics in and out of  Qual,  expert  pc  and
student  examinations,   which   pass   correctly   earned   Gradation   and
Classification and detect and pass  for  correction  all  flubbed  products.
Immediate supply of all earned Certs and Awards, catches any dropped  balls,
permanently logs all  achievements  carefully.  Fast  handling  of  any  ARC
broken pcs and routing back onto org lines.

    Valuable Final Product:

   Earned Certs and Awards.

    Statistic:

   Total number of re-signups for the week.

    QUAL INTERVIEW AND INVOICE OFFICER

    Purpose:

    To help LRH correctly route all publics into, within  and  out  of  Qual
smoothly and efficiently.

    Ideal Scene:

    Logs in and invoices out all paying publics, collects  all  monies  due,
reports all non-paying persons as non-handled fast  to  Dir  Validity,  logs
all  staff  in  and  out,  invoicing  contracted  staff  at  no  charge  and
collecting from non-contracted staff.

    Product:

   Well and properly routed publics.

Statistic:

    Total amount of money collected for the week, by reason  of  Memberships
and payment for Qual services.

    EXAMINER

    Purpose:

    To help LRH ensure that the technical results of  the  Organization  are
excellent and consistent, that students and preclears are without  flaw  for
their skill or state when passed and that any technical  deficiency  of  org
personnel is reported and handled so  that  the  technical  results  of  the
organization continue to be excellent and consistent.

    It must be kept in mind that the product  of  the  organization  is  not
Scientologists,  but  conditions  changed  by  Scientology.  Therefore   the
ability of the auditor to change conditions in preclears and the ability  of
the preclear or clear to change conditions along the dynamics are  the  only
concern of the Examiners. The integrity of  Scientology  and  its  hope  for
beings in this Universe are entrusted to the Examiners.

    PC EXAMINER IDEAL SCENE:

    Examines all the org's pcs expertly and accurately, catches  all  flubs,
by inspecting all folders sent for Declare? before calling the pc,  ensuring
that the process or rundown was run and full EP attained,  and  reports  all
technical deficiencies and ensures these are handled.

Product:

   Earned Certificates and achievements.

    Statistic:

    1.  Total number of pcs examined.

    2.   Total number of flubbed products picked up and routed for handling,
       if accompanied by a Cramming order to the person or persons
       responsible for the technical flub.

STUDENT EXAMINER IDEAL SCENE:

    Gives thorough written and practical  exams  which  detect  all  flubbed
products and routes these to Cramming, and  passes  all  who  know  and  can
apply the data for full Certification or Classification.

Product:

   Students who can and do apply the data learned.

Statistic:

    1.  Total number of students examined.

    2.   Total number of flubbed products picked up and routed to Cramming.

    CER TS AND A WARDS OFFICER

Purpose:

    To help LRH issue and record valid  attestations  of  skill,  state  and
merit, honestly deserved, attained and  earned,  by  Beings,  activities  or
areas.

Ideal Scene:

    Maintains excellent hard cover log books which  list  (a)  all  personal
attainments, including the name of the  Auditor  for  each  Grade,  and  (b)
category list of all course completions. Prepares handsome certificates  the
org's publics will be proud to display, in advance and supplies  these  when
attained for Registrar presentation. Observes for any flubbed  products  and
ensures these are corrected. Issues all the org's Certificates  and  awards,
including Membership Cards. Issues preclears and students  with  data  about
their next step as a routine action.

Valuable Final Product:

   Earned Certs and Awards.

    Statistic:

    1.   Total number of certs and awards issued.

    2.   Total number of flubbed products picked up and reported.

    ARC BREAK AUDITOR

Purpose:

    To help LRH competently handle any and all ARC broken  persons  and  get
these back on lines.

Ideal Scene:

    Liaises with the ARC Break Reg in Div  2  and  competently  and  quickly
handles all ARC Broken  persons,  gets  these  back  on  org  lines;  writes
letters, gets FESed folders of ARC broken persons  from  the  Tech  Div  and
gets each handled by locating and indicating the correct by-passed charge.

Product:

    Well handled ARC broken persons, who are no longer ARC broken, and  sign
up for their next service.

    Statistic:

       Total number of ARC broken persons handled who sign up for their next
                                                                    service.

                                             Judy Ziff

                                             Qual Aide

                                                 for

                                             L. RON HUBBARD

LRH:JZ:ne.rd                                      Founder

Copyright� 1971

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 14 AUGUST 1971

 Issue III Remimeo

                             REVISED 19 NOV 1971

                             REVISED 5 FEB 1972

[pic]

LRH:mes.rd                                     L. RON HUBBARD Copyright �
1971, 1972                           Founder by L. Ron Hubbard ALL RIGHTS
RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 7 FEBRUARY 1965

                      REISSUED 15 JUNE 1970 Remimeo

Sthil Students              (Reissued 28.1.73 to correct word on p. 47,

Assn/Org Sec Hat              para 2. [Change in this type style.] )

HCO Sec Hat

Case Sup Hat

Ds of P Hat

Ds of T Hat

Staff Member Hat

Franchise

(issued May 1965)

Note: Neglect of this Pol Ltr has caused great hardship on staffs, has  cost
countless millions and made it necessary in 1970 to engage  in  an  all  out
International effort to restore basic Scientology over the world.  Within  5
years after the issue of this PL  with  me  off  the  lines,  violation  had
almost destroyed orgs. "Quickie grades" entered in and denied gain  to  tens
of thousands of cases. Therefore  actions  which  neglect  or  violate  this
Policy Letter are HIGH CRIMES resulting in Comm Evs  on  ADMINISTRATORS  and
EXECUTIVES. It is not "entirely a tech matter" as its neglect destroys  orgs
and caused a 2 year slump. IT IS THE  BUSINESS  OF  EVERY  STAFF  MEMBER  to
enforce it.

                                 ALL LEVELS

                         KEEPING SCIENTOLOGY WORKING

         HCO Sec or Communicator Hat Check on all personnel and new
                           personnel as taken on.

    We have some time since passed the point of achieving uniformly workable
technology.

   The only thing now is getting the technology applied.

    If you can't get the technology applied then you  can't  deliver  what's
promised. It's as simple as that. If you can  get  the  technology  applied,
you can deliver what's promised.

    The only thing you can be upbraided  for  by  students  or  pcs  is  "no
results". Trouble spots occur only where there  are  "no  results".  Attacks
from governments or monopolies occur only where there are  "no  results"  or
"bad results".

    Therefore the road before Scientology is clear and its ultimate  success
is assured ;/ the technology is applied.

    So it is the task of the  Assn  or  Org  Sec,  the  HCO  Sec,  the  Case
Supervisor, the D of P, the D of T and all staff members to get the  correct
technology applied.

   Getting the correct technology applied consists of:

   One:     Having the correct technology.

   Two:    Knowing the technology.

   Three:   Knowing it is correct.

   Four:    Teaching correctly the correct technology.

   Five:    Applying the technology.

   Six:      Seeing that the technology is correctly applied.

   Seven:   Hammering out of existence incorrect technology.

   Eight:    Knocking out incorrect applications.

   Nine:    Closing the door on any possibility of incorrect technology.
   Ten:     Closing the door on incorrect application. One above has been
   done. Two has been achieved by many.

    Three is achieved by the individual applying the correct technology in
    a proper manner and observing that it works that way.

   Four is being done daily successfully in most parts of the world.

   Five is consistently accomplished daily.

    Six is achieved by instructors and supervisors consistently.

    Seven is done by a few but is a weak point.

   Eight is not worked on hard enough.

   Nine is impeded by the "reasonable" attitude of the not quite bright.

   Ten is seldom done with enough ferocity.

 Seven, Eight, Nine and Ten are the only places Scientology can bog down in

   any area.

    The reasons for this are not hard to find. (a) A weak certainty that  it
works in Three above can lead to weakness in Seven,  Eight,  Nine  and  Ten.
(b) Further, the not-too-bright  have  a  bad  point  on  the  button  Self-
importance, (c) The lower the IQ, the more the individual is shut  off  from
the fruits of observation, (d) The service facs of people make  them  defend
themselves against anything they confront good or bad and seek  to  make  it
wrong, (e) The bank seeks to knock out the good and perpetuate the bad.

    Thus, we as Scientologists and as an organization must be very alert  to
Seven, Eight, Nine and Ten.

    In all the years I have been engaged in research I  have  kept  my  comm
lines wide open for research data. I once had the idea that  a  group  could
evolve truth. A third of a Century  has  thoroughly  disabused  me  of  that
idea. Willing as I was to accept suggestions and data,  only  a  handful  of
suggestions (less than twenty) had long run value and  none  were  major  or
basic; and when I did accept major or basic suggestions and  used  them,  we
went astray and I repented and eventually had to "eat crow".

    On the other hand there have been thousands and thousands of suggestions
and writings which, if accepted and acted upon, would have resulted  in  the
complete destruction of all our work as well as the  sanity  of  pcs.  So  I
know what a group of  people  will  do  and  how  insane  they  will  go  in
accepting unworkable "technology". By  actual  record  the  percentages  are
about twenty to 100,000 that a group of  human  beings  will  dream  up  bad
technology to destroy  good  technology.  As  we  could  have  gotten  along
without suggestions, then, we had better steel ourselves to continue  to  do
so now that we have made it. This point will,  of  course,  be  attacked  as
"unpopular", "egotistical" and "undemocratic". It very well may be.  But  it
is also a survival point. And I  don't  see  that  popular  measures,  self-
abnegation and democracy have done anything for Man  but  push  him  further
into  the  mud.  Currently,  popularity  endorses  degraded  novels,   self-
abnegation has filled the South East Asian  jungles  with  stone  idols  and
corpses, and democracy has given us inflation and income tax.

    Our technology has not been discovered by a group. True,  if  the  group
had not supported me in many ways I could not  have  discovered  it  either.
But it remains that if in its formative stages it was not  discovered  by  a
group, then group efforts, one can safely assume, will  not  add  to  it  or
successfully alter it in the future. I can only say  this  now  that  it  is
done. There remains, of course, group tabulation or  co-ordination  of  what
has been done, which will be valuable-only so long as it does  not  seek  to
alter basic principles and successful applications.

    The contributions that were worth while in this period  of  forming  the
technology  were  help  in  the  form  of   friendship,   of   defence,   of
organization, of dissemination, of application, of advices  on  results  and
of finance. These were great contributions and

were, and are, appreciated. Many thousands contributed in this way and made
us what we are. Discovery contribution was not however part  of  the  broad
picture.

    We will not speculate here on why this was so or  how  I  came  to  rise
above the bank. We are dealing only in facts and the  above  is  a  fact-the
group left to its own devices would not have evolved  Scientology  but  with
wild dramatization of the bank called "new ideas" would have wiped  it  out.
Supporting this is the fact that  Man  has  never  before  evolved  workable
mental technology and emphasizing  it  is  the  vicious  technology  he  did
evolve-psychiatry, psychology,  surgery,  shock  treatment,  whips,  duress,
punishment, etc, ad infinitum.

    So realize that we have climbed out of the mud by whatever good luck and
good sense, and refuse to sink back into it again. See  that  Seven,  Eight,
Nine and Ten above are ruthlessly followed and we  will  never  be  stopped.
Relax them, get reasonable about it and we will perish.

    So  far,  while  keeping  myself  in  complete  communication  with  all
suggestions, I have not failed on Seven, Eight, Nine  and  Ten  in  areas  I
could supervise closely. But it's not good enough for just myself and a  few
others to work at this.

    Whenever this control as per Seven, Eight, Nine and Ten has been relaxed
the whole organizational area has failed. Witness Elizabeth, N.J.,  Wichita,
the early organizations and groups. They crashed only because  I  no  longer
did Seven, Eight, Nine and Ten. Then, when they were all messed up, you  saw
the obvious "reasons" for failure. But ahead of that they ceased to  deliver
and that involved them in other reasons.

    The common denominator of a group is the reactive bank. Thetans  without
banks have different responses. They only have their banks in  common.  They
agree then only on bank principles. Person to person the bank is  identical.
So constructive ideas arc individual and seldom get  broad  agreement  in  a
human group. An individual must rise above an  avid  craving  for  agreement
from a humanoid group to get anything decent done.  The  bank-agreement  has
been what has made Earth a Hell-and if you were looking for Hell  and  found
Earth, it would certainly serve. War, famine, agony  and  disease  has  been
the lot of Man. Riglit now the great governments  of  Earth  have  developed
the means of frying every Man, Woman and Child on the planet. That is  Bank.
That is the result of Collective Thought  Agreement.  The  decent,  pleasant
things on this planet come from  individual  actions  and  ideas  that  have
somehow gotten by the Group Idea. For that matter,  look  how  we  ourselves
are attacked by "public opinion" media. Yet there is no more  ethical  group
on this planet than ourselves.

    Thus each one of us can rise above the domination of the bank and  then,
as a group of freed beings, achieve freedom  and  reason.  It  is  only  the
aberrated group, the mob, that is destructive.

    When you don't do Seven, Eight, Nine and Ten actively, you  are  working
for the Bank dominated  mob.  For  it  will  surely,  surely  (a)  introduce
incorrect technology and swear by it, (b) apply  technology  as  incorrectly
as possible, (c) open the door to any destructive idea,  and  (d)  encourage
incorrect application.

    It's the Bank that says the group is all  and  the  individual  nothing.
It's the Bank that says we must fail.

    So just don't play that game. Do Seven, Eight, Nine and Ten and you will
knock out of your road all the future thorns.

    Here's an actual example in which a senior executive  had  to  interfere
because of a pc spin: A Case Supervisor told Instructor A to have Auditor  B
run Process X on Preclear C. Auditor B afterwards  told  Instructor  A  that
"It didn't work". Instructor A was weak on Three  above  and  didn't  really
believe in Seven, Eight, Nine  and  Ten.  So  Instructor  A  told  the  Case
Supervisor "Process X didn't work on Preclear C". Now this strikes  directly
at each of One to Six above in Preclear C, Auditor B, Instructor A  and  the
Case Supervisor. It opens the door to the introduction of  "new  technology"
and to failure.

    What happened here? Instructor A didn't jump down  Auditor  B's  throat,
that's all that happened. This is what he  should  have  done:  Grabbed  the
Auditor's report and looked it over. When a higher executive  on  this  case
did so she found what the Case Supervisor and the rest missed: that  Process
X increased Preclear C's TA to 25 TA divisions  for  the  session  but  that
near session end Auditor B Qed and Aed with a

cognition and abandoned Process X while it still gave high TA and  went  off
running one of Auditor B's own manufacture, which nearly  spun  Preclear  C.
Auditor B's IQ on examination turned out to be about 75.  Instructor  A  was
found to have huge ideas of how you must never  invalidate  anyone,  even  a
lunatic. The Case Supervisor was found to be "too busy with  admin  to  have
any time for actual cases".

    All right, there's an all too typical  example.  The  Instructor  should
have done Seven, Eight, Nine and  Ten.  This  would  have  begun  this  way.
Auditor B: "That process X didn't work." Instructor  A:  "What  exactly  did
you do wrong?" Instant  attack.  "Where's  your  auditor's  report  for  the
session? Good. Look here, you were getting a lot  of  TA  when  you  stopped
Process X. What did you do?" Then the pc wouldn't have come close to a  spin
and all four of these would have retained certainty.

    In a year, I had four instances in one small  group  where  the  correct
process recommended was reported not to have worked.  But  on  review  found
that each one had (a) increased the TA, (b) had been abandoned, and (c)  had
been falsely reported as unworkable. Also, despite this abuse,  in  each  of
these four cases the recommended, correct  process  cracked  the  case.  Yet
they were reported as not having worked!

    Similar examples exist in instruction and these are all the more  deadly
as every time  instruction  in  correct  technology  is  flubbed,  then  the
resulting error, uncorrected in the auditor,  is  perpetuated  on  every  pc
that auditor audits thereafter. So Seven, Eight, Nine and Ten are even  more
important in a course than in supervision of cases.

    Here's an example: A rave recommendation is given a  graduating  student
"because he gets more TA on pcs than  any  other  student  on  the  course!"
Figures of 435 TA divisions a session are reported.  "Of  course  his  model
session is poor but it's just a knack  he  has"  is  also  included  in  the
recommendation. A careful review is undertaken because nobody  at  levels  0
to IV is going to get that much TA on pcs. It is  found  that  this  student
was never taught to read an E-Meter TA dial! And no instructor observed  his
handling of a meter and it was  not  discovered  that  he  "overcompensated"
nervously, swinging the TA 2 or 3 divisions beyond where it needed to go  to
place the needle at "set". So everyone was  about  to  throw  away  standard
processes and model session because this one student  "got  such  remarkable
TA". They only read the reports and listened to the brags and  never  looked
at this student. The pcs in actual  fact  were  making  slightly  less  than
average gain, impeded by a rough  model  session  and  misworded  processes.
Thus, what was making the pcs win (actual Scientology) was  hidden  under  a
lot of departures and errors.

    I recall one student who  was  squirreling  on  an  Academy  course  and
running a lot of off-beat whole track on other students after course  hours.
The academy students were in a state of electrification  on  all  these  new
experiences and weren't  quickly  brought  under  control  and  the  student
himself never was given the works on Seven, Eight,  Nine  and  Ten  so  they
stuck. Subsequently, this student  prevented  another  squirrel  from  being
straightened out and his wife died of cancer resulting from physical  abuse.
A hard, tough instructor at that moment could have  salvaged  two  squirrels
and saved the life of a girl. But no, students had a right  to  do  whatever
they pleased.

    Squirreling (going off into weird  practices  or  altering  Scientology)
only comes about from non-comprehension. Usually  the  non-comprehension  is
not of Scientology but  some  earlier  contact  with  an  off-beat  humanoid
practice which in its turn was not understood.

    When people can't get results from what they think is standard practice,
they can be counted upon to squirrel to some degree.  The  most  trouble  in
the past two years came from orgs where  an  executive  in  each  could  not
assimilate straight Scientology. Under instruction in Scientology they  were
unable to define terms or demonstrate examples of principles. And  the  orgs
where they were got into plenty of trouble.  And  worse,  it  could  not  be
straightened out easily because neither one of these people could  or  would
duplicate instructions. Hence, a debacle resulted in  two  places,  directly
traced to failures of instruction earlier. So proper instruction  is  vital.
The D of T and his Instructors  and  all  Scientology  Instructors  must  be
merciless in getting  Four,  Seven,  Eight,  Nine  and  Ten  into  effective
action. That one student, dumb and impossible though he may seem and  of  no
use to anyone, may yet some day be the cause of untold upset because  nobody
was interested enough to make sure Scientology got home to him.

    With what we know now, there is  no  student  we  enrol  who  cannot  be
properly trained. As an  instructor,  one  should  be  very  alert  to  slow
progress and should turn the

sluggards inside out personally. No system will do it, only you or  me  with
our sleeves rolled up can crack the back of bad studenting and we  can  only
do it on an individual student, never on a whole class  only.  He's  slow  =
something is awful wrong. Take/as? action to correct it.  Don't  wait  until
next week. By then he's  got  other  messes  stuck  to  him.  If  you  can't
graduate them  with  their  good  sense  appealed  to  and  wisdom  shining,
graduate them in such a state of  shock  they'll  have  nightmares  if  they
contemplate squirreling. Then experience will gradually  bring  about  Three
in them and they'll know better than to chase butterflies when  they  should
be auditing.

    When somebody enrols, consider he or she has joined up for the  duration
of the universe-never permit an "open-minded" approach. If they're going  to
quit let them quit fast. If they enrolled, they're aboard,  and  if  they're
aboard, they're here on the same terms as the rest of us-win or die  in  the
attempt. Never let them  be  half-minded  about  being  Scientologists.  The
finest organizations in history have been  tough,  dedicated  organizations.
Not  one  namby-pamby  bunch  of  panty-waist  dilettantes  have  ever  made
anything. It's a tough universe. The social veneer makes it seem  mild.  But
only the tigers survive-and even  they  have  a  hard  time.  We'll  survive
because we are tough  and  are  dedicated.  When  we  do  instruct  somebody
properly he becomes more and more tiger. When we instruct half-mindedly  and
are afraid to offend, scared to enforce, we don't make  students  into  good
Scientologists and that lets everybody down. When Mrs.  Pattycake  comes  to
us to be taught, turn  that  wandering  doubt  in  her  eye  into  a  fixed,
dedicated glare and she'll win and we'll all win. Humour her and we all  die
a little. The proper instruction attitude  is,  "You're  here  so  you're  a
Scientologist. Now we're going to make you into an expert auditor no  matter
what happens. We'd rather have you dead than incapable."

    Fit that into the economics of the situation and lack of  adequate  time
and you see the cross we have to bear.

    But we won't have to bear  it  forever.  The  bigger  we  get  the  more
economics and time we will have to do our job. And  the  only  things  which
can prevent us from getting that big fast are areas  in  from  One  to  Ten.
Keep those in mind and we'll be able to grow.  Fast.  And  as  we  grow  our
shackles will be less and less. Failing to keep One to  Ten,  will  make  us
grow less.

    So the ogre which might eat us up is not  the  government  or  the  High
Priests. It's our possible failure to retain and practise our technology.

    An Instructor or Supervisor or Executive must  challenge  with  ferocity
instances of "unworkability". They must uncover what did  happen,  what  was
run and what was done or not done.

    If you have One and Two, you can only acquire Three for  all  by  making
sure of all the rest.

    We're not playing some minor game  in  Scientology.  It  isn't  cute  or
something to do for lack of something better.

    The whole agonized future of this planet, every Man, Woman and Child  on
it, and your own destiny for the next endless trillions of years  depend  on
what you do here and now with and in Scientology.

    This is a deadly serious activity. And if we miss  getting  out  of  the
trap now, we may never again have another chance.

    Remember, this is our first chance to do so in all the endless trillions
of years of the past. Don't muff it  now  because  it  seems  unpleasant  or
unsocial to do Seven, Eight, Nine and Ten.

   Do them and we'll win.

                                             L. RON HUBBARD

                                             Founder

LRH:jw.rr.nt.ka.mes.rd Copyright � 1965, 1970, 1973 by.L. Ron Hubbard ALL
RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 14 FEBRUARY 1965

                 (Reissued on 7 June 1967, with the word Remimeo
 "instructor" replaced by "supervisor")

All Hats BPI

                           SAFEGUARDING TECHNOLOGY

    For some years we have had a  word  "squirrelling".  It  means  altering
Scientology, off-beat practices. It is a bad thing. I have found  a  way  to
explain why.

    Scientology is a workable system. This does not  mean  it  is  the  best
possible system or a perfect  system.  Remember  and  use  that  definition.
Scientology is a workable system.

    In fifty thousand years of history  on  this  planet  alone,  Man  never
evolved a workable system. It is doubtful if,  in  foreseeable  history,  he
will ever evolve another.

    Man is caught in a huge and complex labyrinth. To get out of it requires
that he follow the closely taped path of Scientology.

    Scientology will take him out of the labyrinth. But only if  he  follows
the exact markings in the tunnels.

  It has taken me a third of a century in this lifetime to tape this route
                                    out.

    It has been proven that efforts by Man to find different routes came  to
nothing. It is also a clear fact that  the  route  called  Scientology  does
lead out of the labyrinth. Therefore it is a workable system, a  route  that
can be travelled.

    What would you think of a guide who, because his party said it was  dark
and the road rough and who said another tunnel looked better, abandoned  the
route he knew would lead out and led his party to  a  lost  nowhere  in  the
dark. You'd think he was a pretty wishy-washy guide.

    What would you think of a supervisor  who  let  a  student  depart  from
procedure the supervisor knew worked. You'd think he  was  a  pretty  wishy-
washy supervisor.

    What would happen in a labyrinth if the guide let some girl  stop  in  a
pretty canyon and left her there forever to  contemplate  the  rocks?  You'd
think he was a pretty heartless guide. You'd expect him  to  say  at  least,
"Miss, those rocks may be pretty, but the road out doesn't go that way."

    All right, how about an auditor who abandons the  procedure  which  will
make  his  preclear  eventually  clear  just  because  the  preclear  had  a
cognition?

    People have following the route mixed up with "the right to  have  their
own ideas". Anyone is certainly entitled to  have  opinions  and  ideas  and
cognitions-so long as these do not bar the route out for self and others.

    Scientology is a workable system. It white tapes the  road  out  of  the
labyrinth. If there were no white  tapes  marking  the  right  tunnels,  Man
would just go on wandering around and  around  the  way  he  has  for  eons,
darting off on wrong roads, going in circles, ending up in the sticky  dark,
alone.

 Scientology, exactly and correctly followed, takes the person up and out of
                                                                         the

mess.

    So when you see somebody having a ball getting everyone to  take  peyote
because it restimulates prenatals, know he is pulling people off the  route.
Realize he is squirrelling. He isn't following the route.

    Scientology is a new thing-it is a road out. There has not been one. Not
all the salesmanship in the world can make a bad route a proper  route.  And
an awful lot of bad routes are being sold.  Their  end  product  is  further
slavery, more darkness, more misery.

    Scientology is the only workable system Man has. it  has  aireaay  laxen
people toward higher IQ, better lives and all that. No other system has.  So
realize that it has no competitor.

    Scientology is a workable system. It has the route taped. The search  is
done. Now the route only needs to be walked.

    So put the feet of students and preclears on that route. Don't let  them
off of it no matter how fascinating the side roads seem to  them.  And  move
them on up and out.

   Squirrelling is today destructive of a workable system.

    Don't let your party down. By whatever means, keep them  on  the  route.
And they'll be free. If you don't, they won't.

L. RON HUBBARD

Founder

LRHjw.jp.rd

Copyright� 1965, 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

         HCO POLICY LETTER OF 31 MAY 1968 (Reissued from Flag Order
                                    800)

Remimeo

                           SCIENTOLOGY TECHNOLOGY

   There is one Tech and that is Standard Tech.

    Unfortunately  there  is  other  Tech  around.  This  other  Tech  is  a
Liability. Other Tech is defined as any tech which is not standard Tech.

   Let's start punching this hard.

LRH:sb.js.rd                                       L. RON HUbBAKD Copyright
� 1968                                  Founder by L. Ron Hubbard ALL
RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 21 NOVEMBER 1968

Remimeo

                                SENIOR POLICY

                     We always deliver what we promise.

L. RON HUBBARD

Founder

LRH:ei.rd

Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

    NOT HCO POLICY LETTER CORRECT COLOUR FLASH RED ON WHITE

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                         HCO BULLETIN OF 20 MAY 1969

Remimeo Dian Checksheet

                    KEEPING DIANETICS WORKING IN AN AREA

    In that  any  Dianetics  Course,  starting  out,  has  only  its  Course
Supervisor trained, the problems of what is used for  Case  Supervision  and
Cramming Supervisor in Qual will arise.

   Here more than any other points, alteration can enter.

    Altering, doing something else, is a  sufficiently  serious  problem  to
destroy a Course and all the benefits of Dianetics in a whole area.

    Early on, during the development of the Standard  Dianetics  Course,  we
were suddenly getting case failures. These were traced by  Case  Supervision
to wild variations from Standard Dianetic procedure. These  variations  were
traced to an examiner who during student checkouts was giving  "advice".  As
soon as this was handled, case gains immediately resumed.

    Over the many years of Dianetic use, I  think  we  must  have  seen  all
possible variations of auditing. "New" phenomena were often  discovered  and
used and eventually the whole subject wandered  off  into  never-never  land
and ceased to produce uniform results.

    What has happened here in Standard Dianetics is that the  exact  actions
that produce results on all  cases  have  been  isolated  and  used  as  THE
procedure.

    The procedure is a  thin  narrow  walk  way  through  a  huge  field  of
potential alterations.

   THERE ARE NO DIFFERENT CASES.

   Built in to the  Standard  Dianetic  procedure  are  the  remedies.  For
   instance early Dianetics was plagued by several problems:

    1.   Lack of visio-an inability to see pictures. This was solved by
    getting date and duration.

    2.   Perception shut off. Not required in total now to produce  results.
    Sonic, ability to hear the sound in pictures,  is  not  needed  at  all.
    Impression is sufficient.

    3.   Somatic shut off. Not now required to be solved but its source
    (drugs and alcohol) have been discovered.

    4.   Rough sessions. Solved by TRs.

    5.   Lack of auditor judgement in diagnosis. Solved by the E-Meter.

   In these years of research I have been able to wrap up these and other
                                   things.

    There have been more  cases  run  on  Dianetics  than  could  easily  be
counted. So the research data is very broad. This is no new subject. It  has
been close to 39 years under research.

   Thus what you are told on the Standard Dianetics Course is the essence of
                                                                    all this

work and experience. There are no unsolved problems, there is  only  varied
application where there should not be.

    The whole object of the course is to train people to get  good  RESULTS,
and train people to give a course that results in GOOD AUDITORS. That's the
whole thing.

    We could also teach over 50,000,000 words about things  that  don't  get
results or train auditors.

   The essence of a brilliant subject is a simple subject.

    Therefore anything that varies the data of a Standard  Dianetics  Course
can send it out into unworkability.

    I've seen auditors also use "peyote" (a drug), CO2 and  drugs  "to  help
auditing". I've seen many different meter types used.  I've  looked  over  a
thousand different ways to run a session. And I've  seen  all  these  things
fail.

   The four points of greatest potential failure are

    1.   A Course Supervisor who interprets data and alters it in order to
        satisfy some student's offbeat quest.

    2.   An Examiner who throws curves into data by means of invalidating
        the right data.

    3.   A Case Supervisor who does not simply and only put the auditor back
        onto the main line and who seeks to "solve" cases by altering data.

    4.   An Auditor who, not knowing his data in the first place, alters the
        data and, because in an altered form  he  fails,  starts  off  on  a
        wilder alteration of data and fails harder.

   Under Supervisor comes the course and cramming supervisor both.

    So you see, that to get real Standard Dianetic results going in an  area
you have to be very alert to hold the exact data line as  contained  in  the
HCOBs.

    Where you begin to find case failures, look to  1  to  4  above  and  to
student failure to just simply study and drill.

    For the first time you have  an  exact  subject  in  the  field  of  the
"humanities". These "humanities" for all man's history have been a  mass  of
superstition, bad logic,  propaganda,  authority  and  brutality.  An  exact
humanity is so new that it has a bit of a hard  time.  All  the  errors  and
prejudices start to "blow off" when truth enters in.

   Just be sure you don't lose the subject with the confusion.

    Cope, make do, hold the line and you'll have a successful Dianetic area.
It's worth working toward, worth achieving.

    You have only one big stable datum. IF IT ISN'T WORKING IT IS BEING
    VARIED.

    To get it working again, find who and what is varying it and get back on
the main line.

L. RON HUBBARD Founder

LRH:an.rd Copyright� 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 30 MAY 1970

Remimeo

                           IMPORTANT CUTATIVES

    In the period up to 1966 we were plagued by an occasional  obsessiveness
to ADD to any process or policy. Additives made things unworkable.

    After 1966 when I  left  the  post  of  Executive  Director  WW,  a  new
condition set in. Checksheets, processes, intensives,  grades  began  to  be
CUT DOWN.

   This we can dub a CUTATIVE impulse to coin a word.

    So persuasive were its advocates that even I was persuaded to  agree  to
some points of it so you need not feel bad if you were  gulled  into  buying
the idea of shortening things in order to produce a quicker result.

   No one really saw where the trend was going.

    In 1970 a survey I have just completed has shown that this effort was so
complete that the following had been broadly accomplished:

     A.  Training no longer included enough Scientology materials to make an
                               effective Scientology auditor in many places.

   B.  Grades had been shortened from 50 hours 0 to IV to 2 1/2 minutes. C.
    The End Phenomena of grades and processes were discarded. The end
   result has been:

    1.   Few skilled auditors.

    2.   Shrunken and struggling Sc orgs.

    3.   A field that is disappointed in results-for they think they have
        had grades and haven't.

    4.   People coming into Advanced Orgs to be cleared who have NO lower
        grades actually run and so they can't make any upper grades.

    In effect Scientology was thrown away. From total workability it was cut
down to occasional result.

    I saw the first impulse of this in an  executive  long  since  dismissed
from Saint  Hill  as  a  constant  overt  no-case  gain  case  who  agitated
constantly to remove tapes from the Saint Hill Course. As 90%  of  the  data
on the SHSBC is on tape I merely thought he had gone over to the  enemy  and
ignored him. Some others, however, had the same idea  and  started  labeling
basic books and bulletins "Mere Background Data" or  saying  "We  don't  use
that now" or "That's old and you only look at it  for  interest".  Thus  the
laws of listing and other phenomena were thrown away.

    Recently I found the reason Case Supervisors failed is  that  they  just
don't know "The Original Thesis" and "Evolution of a Science" or "Sen  8-80"
or "Sen 8-8008". WHEN I DEMANDED THEY STUDY THESE BOOKS THEY BECAME  CAPABLE
OF HANDLING CASES. They did not know what they  were  handling-the  mind-and
so

how could they be sensible in ordering what was to be run on a case?

    Back in 1950 we  used  to  have  a  small  bunch  of  goony  birds,  ex-
psychologists, ex-lunatics.  They  were  constantly  demanding  a  2  second
action that totally  cleared  someone.  Behind  this  was  an  inability  to
concentrate attention or even to work. These were people striving for  total
effect instantly. Yet they couldn't run with reality on any process  heavier
than "How are you?" and they never saw a wall-they saw a mock up of it!

    So the impulse of DO IT  ALL  NOW  NOW  that  destroyed  any  sanity  of
psychiatry is always around.

    A student with a one item checksheet who does it in one  minute  is  the
ideal course to such.

    A preclear run for 2 1/2 minutes to total top grades  becomes  an  ideal
auditing session to such.

    Such things just aren't real. And such unreality got into the lines  too
hard and is being escorted right back out right now.

   The following policies are in full force and are to be backed up fully.

    1.   Course checksheets may not be cut, edited or reduced after a fully
        approved checksheet is issued for use on any course.

    2.   No grade may be awarded for which all processes of that grade  have
        not been run and where the  end  phenomena  of  that  grade  is  not
        attested to singly and fully by the preclear before an examiner.

    3.   Anyone found relegating basic materials to unimportance by reason
        of age or volume is to lose his post and certificates.

    4.   Any statistic claimed which is achieved by downgrading materials or
        grades or falsely pretending an end phenomena has been achieved  for
        pcs or skill by auditors  shall  result  in  the  dismissal  of  the
        division head presenting it.

        No suppressive person with a fat ethics file and no  case  gain  may
        hold any executive position in a Scientology org.

    If you in any org or franchise are having any field or financial trouble
you need not look further than errors pointed out in this Policy Letter.

    "Dianetic Triples" awarded after 1 1/2 hours  of  processing,  "multiple
declares" after 10 minutes from 0 to IV, using checksheets  from  which  all
basic material has been cut, the failure to realize gains and abilities  and
success have to be worked for to be true, are at the bottom of  any  trouble
any org or franchise is having.

   Beginning with the Pol Ltr of 10 May 1970 a more honest era has began.
   Scramble around and put it right. Deliver Scientology not a Cutative.

                                             L. RON HUBBARD

                                             Founder

LRH:dz.nt.ka.aap Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 17 JUNE 1970

Remimeo Applies to all SHs and Academies HGCs Franchises

                            URGENT AND IMPORTANT



                             TECHNICAL DEGRADES

                 (This PL and HCO PL Feb 7, 1965 must be made part of  every
                 study pack as  the  first  items  and  must  be  listed  on
                 checksheets.)

    Any checksheet in use or in stock which  carries  on  it  any  degrading
statement must be destroyed and issued without qualifying statements.

    Example: Level 0 to IV Checksheets SH carry "A. Background Material-This
section is included as an historical background, but has much  interest  and
value to the student. Most of the processes are no longer used, having  been
replaced by more modern technology. The student is  only  required  to  read
this material and ensure he leaves no misunderstood."  This  heading  covers
such vital things as TRs, Op Pro by Dup! The statement is a falsehood.

    These checksheets were not approved by myself, all the material  of  the
Academy and SH courses IS in use.

    Such actions as this gave us "Quickie Grades", ARC Broke the  field  and
downgraded the Academy and SH Courses.

    A condition of TREASON or cancellation of certificates or dismissal  and
a full investigation of the background of any person found guilty,  will  be
activated in the case of anyone committing the following HIGH CRIMES.

    1.   Abbreviating an official Course in Dianetics and Scientology so as
       to lose the full theory processes and effectiveness of the subjects.

    2.   Adding  comments  to  checksheets  or  instructions  labelling  any
       material "background" or "not used now"  or  "old"  or  any  similar
       action which will result in the  student  not  knowing,  using,  and
       applying the data in which he is being trained.

    3.   Employing after 1 Sept 1970 any checksheet for any course not
       authorized by myself and the SO Organizing Bureau Flag.

    4.   Failing to strike from any checksheet remaining  in  use  meanwhile
       any such comments as "historical", "background", "not used",  "old",
       etc. or VERBALLY STATING IT TO STUDENTS.

    5.   Permitting a pc to attest to more than one grade at a time on the
       pc's own determinism without hint or evaluation.

    6.   Running only one process for a grade between 0 to IV.

    7.   Failing to use all processes for a level.

    8.   Boasting as to speed of delivery in a session, such as "I put in
       Grade Zero in 3 minutes." Etc.

    9.   Shortening time of application of auditing for financial or labor
        saving considerations.

    10. Acting in any way calculated to lose the technology of Dianetics and
        Scientology to use or impede its use or shorten its materials or its
        application.

    REASON: The effort to get students through courses and get pcs processed
in orgs was considered  best  handled  by  reducing  materials  or  deleting
processes from grades. The pressure exerted to speed up student  completions
and auditing completions was mistakenly answered by just not delivering.

    The correct way to speed up a student's progress is by using 2 way  comm
and applying the study materials to students.

    The best way to really handle pcs is to  ensure  they  make  each  level
fully before going on to the next and repairing them when they do not.

    The puzzle of the decline of the entire Scientology network in the  late
60s is entirely answered by the actions taken to shorten time in  study  and
in processing by deleting materials and actions.

     Reinstituting full use and delivery of Dianetics and Scientology is the
                                                                   answer to

any recovery.

    The product of an org is well taught  students  and  thoroughly  audited
pcs. When the product vanishes, so does the org. The orgs must  survive  for
the sake of this planet.

                                             L. RON HUBBARD

                                             Founder

LRH:nt.rd Copyright �1970 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 26 OCTOBER 1971

Remimeo D of P Hat Tech Sec Hat Qual Sec Hat Registrar Hat

                               TECH DOWNGRADES

    A constant alertness must be maintained in the Tech and  Qual  Divisions
and especially by a C/S and D of P for technical downgrades.

    To people who have no personal reality on the results of  processing  it
is especially easy to be "reasonable" about no results.

    The public is not result conscious. This  is  proven  by  a  century  of
botched up psychiatry and psychology. At no  time  in  that  century  has  a
government or a society recognized or demanded results.  The  evidence  that
this is a fact is very plain. Psychiatry and psychology have never  achieved
a positive lasting result of any benefit  but  on  the  contrary  downgrade,
injure and kill. Yet they are still functioning as professions.

    Now this seems to be an invitation or justification for an  org  not  to
try for any results.

    But the truth is that the public is with you just so long as results are
achieved. As soon as they aren't achieved, areas become upset.

    And  as  for  psychiatry  and  psychology,  they  are  functioning   but
resultless, are in serious trouble and are despised.

    So there is no tradition of or any general  belief  in  results  in  the
society or its governments.

    Thus an org can become sloppy as there is no visible demand for results.
There is only an invisible hope. And a definite  reaction  when  they  don't
occur.

   We CAN and DO achieve results beyond anyone's hopes.

    So long as we continue to do this our area control will expand. When  we
don't it will contract.

    In view of the above lack of demand, it is up to us to hold up  our  own
standards. Quality is a matter we must give constant attention.

   We must produce:

    1.   Students who CAN audit.

    2.   pcs who HAVE ACHIEVED gains in auditing.

   A very high-handed attitude, based on truth, is what is required of us.

   Example: pc has had triple grades but can't talk.

   All right, so we don't let him go.

   We say, "We're sorry but you must redo your grade zero."

    We get a Folder Error Summary, repair it, really set  him  up,  get  him
through a Comm Course and redo zero with further processes.

    Example: The OCA graph of a pc "completing" his Dianetics is  all  below
the line-unacceptable.

   We don't kid ourselves, pay a completion bonus to the auditor and let the
                                                                      pc go.

   We say, "Sorry. You haven't made it. This takes more auditing."

   Example: A student "graduates" from the Academy yet doesn't audit.

    We call him back, find out why, word clear him, drill him, demand he
                                  interne.

    AS LONG AS A STUDENT OR PC THINKS HIS FAILURE TO MAKE IT  IS  ALL  RIGHT
WITH YOU, YOU WILL HAVE A BAD REPUTE IN HIS AREA. PRIVATELY  HE  WILL  THINK
THE SUBJECT DOESN'T WORK AND THAT YOU ARE FRAUDS.

    The moment you say to somebody who hasn't made it, "You have not met our
standards" truth and respect go in.

    Reversely, the moment you say to somebody who has made it that  he  has,
the truth of your skill is apparent to him.

    To tell people that haven't made it that they have is to establish a lie
and earn contempt.

    To tell people they haven't made it  WHEN  THEY  HAVE  is  to  get  back
hostility and a bad repute.

                               THE GRADE CHART

    When the pc has honestly achieved the auditing skills or  pc  grades  of
the Gradation Chart you are satisfied.

    If the pc hasn't, you are not satisfied. This technical honesty is your
    winning card.

    Even if he buys no more training or auditing he  will  respect  you  and
have confidence in you.

                              LOTS OF AUDITING

   Real gains for pcs are attained with lots of auditing closely spaced as
in intensives. Failure to receive enough auditing is the primary reason for
case failures.

                              LOTS OF COACHING

    The real gains of a student come from lots of coaching,  lots  of  tough
unswerving demands that he know his business.

                                 CONCLUSION

   You don't just sit back and say "We did all we could so we'll let it
   go."

   You deal in truth. Students or pcs make it or they don't.

   Whichever way it is, you say so.

   You demand they do make it.

   Never permit a downgrade of a training or processing result.

   Even if the person buys no more auditing you still tell him.

   Get off the dishonest false Public Relations morals of this planet.

   Just be honest about results.

   You will be startled how well it works and how right it is.

LRH:sb.rd

Copyright � 1971                               L. RON HUBBARD by L. Ron
Hubbard                              Founder ALL RIGHTS RESERVED

    NOT HCO POLICY LETTER CORRECT COLOUR FLASH RED ON WHITE

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                       HCO BULLETIN OF 6 AUGUST AD 15

Remimeo

All Qual Hats

All Staff Auditor Hats

Tech Executives

Ethics

HCO Sec

Div 7           QUALIFICATIONS TECHNICAL ACTIONS

          THIS IS A STAR RATED TECHNICAL HAT FOR EXAMINERS, REVIEW
      AUDITORS AND QUAL EXECUTIVES AND IS THE STANDARD GUIDE FOR THEIR
                              TECHNICAL ACTIONS

    All cases that come to the Qual Division are unusual. The solution to
    ALL cases that come to the Qual Division is to do the USUAL.

    If you don't hold on to that datum hard, all the  "unusual"  cases  will
soon have Review doing the unusual. And the  only  salvation  for  any  Qual
situation is to do the USUAL.

    Don't go into a dispersal because of the unusual nature  of  the  Review
cases. If they were standard they would not be in Review.

    But Review has  a  standard  procedure.  It  is  an  Always,  invariable
standard procedure. Don't audit the case, audit the procedure. If you do  so
YOU WILL NEVER MISS. You will only  miss  if  you  get  wrapped  up  in  how
unusual it all is.

    Today Case Supervision and Review actions are all very,  very  standard.
And very, very workable. You only get in a mess with a case when  you  don't
use standard actions.

    It took more than a third of a century to find the keys  to  all  cases.
None is going to repeat all that research in the 20 minutes given to  handle
a case, so the best solution is to do what's known.

                            FORMER RELEASE CHECK

    When someone buys a Former Release  Rehabilitation,  he  first  goes  to
Review to get a check. This must be a perfunctory check. If  you  audit  the
pc you may float a needle on the check. The Review auditor merely  puts  the
pc who wants a Former Release check on a meter  and  asks:  "Have  you  been
Released earlier?" If it reads, THAT'S the end of the check. One  says  "Yes
you evidently were," and adds,  "Go  to  the  Registrar  and  get  a  Former
Release Rehabilitation." If it doesn't read  it  doesn't  mean,  not  Former
Release. THE PC MAY BE ARC BROKEN, and the meter of an  ARC  Broken  pc  may
not read for the auditor. In fact an inexperienced auditor  sometimes  calls
an ARC Broken needle a "floating needle" merely because it doesn't react  to
the auditor. So if the meter doesn't react on the question of was the  pc  a
Former Release, all you do in Review is say "There may be ARC Breaks  around
Former Release. It therefore doesn't read right now. It may read if the  ARC
Breaks are picked up," and sends the pc to the Registrar for  Rehabilitation
just the same.

    In short two things can happen in a Former Release check. It  reads.  It
doesn't read. In both cases send the  pc  to  the  Registrar  for  a  Former
Release Rehabilitation.

   So that action is real simple.

    What the pc says and does has nothing to do with it. Say what  you  have
to to get the pc to the Registrar, but encourage no Itsa or you'll  be  tied
up for an hour or two, working for nothing.

    If the pc has already been to the Registrar and bought a Former  Release
Rehabilitation then after the above check send the pc to the HGC Admin.

    That's all there is to it. You do  anything  else  and  you'll  goof  up
everything. Start to audit the pc, invite the pc to Itsa, start  picking  up
times or ARC Breaks and you've had it. You'll be wearing  the  HGC  hat  and
costing the org money and slowing your own lines.

    Believe me, do just the above and NO MORE on a "Former  Release  Check"
 in Review.

    Don't get all wound up in the guy's  case.  They're  ALL  different  and
unusual. That's no reason why a Former Release Check should be unusual.

    Get it?

                            CASE SUPERVISOR CHECK

    When the Case Supervisor sends a pc already in the HGC to  Review  there
is only ONE standard action:

    Form 26 June 1965 is done like an assessment, fast, no excessive lisa.

    Further, it's done NOW. The Case Supervisor wants it right  away.  NEVER
have a "backlog" of Reviews on Case Supervisor request for Review.

    Pc comes in, gets the Form done BANG. Right now. Takes 10-15 minutes. No
more than that.

    One  puts  down  under  recommendations  what  has  been  found  on  the
assessment. "Pick up Cleaned Cleans" or "Auditor's Comm Cycle  out,  do  ARC
Break List 1 Auditing by List." Whatever  you  found  you  recommend  it  be
done. Former Release gave a big read and  BD.  All  right,  put  "Do  Former
Release Rehab," as the recommendation.

    When the Case Supervisor asks for a Review of the case one ONLY does the
form and does it only as an assessment. One does  not  handle  any  part  of
that form on a Case Supervisor request. And  one  does  it  straightaway.  A
Review "Backlog" is a disgrace. One day wait  is  too  many.  It's  done  at
once. Why? Because it only takes a few minutes.

    Do the form, send the pc to the Examiner and the Examiner returns the pc
at once to the HGC or at once sends to Ethics if a Roller Coaster  is  found
or no case change.

   Honest, it's too easy.

    If it takes anyone longer than that  then  it's  because  an  assessment
isn't being done. The form is being used  for  auditing!  When  all  that's
needed is an assessment.

                                 REVIEW TO REPAIR

    When a pc     is to be handled or finished off by Review, we now have  a
different matter.

        The Review Auditor sees "Review to Handle" on the slip or "Review to
                                                                    complete

    case".

   This is his signal to do Form 26 June 1965 AS AN AUDITING ACTION.

    Same form, different use. One now doesn't  assess  with  the  Form.  One
Audits with the Form.

   This means one cleans it all up, section by section as one goes along.

    ARC Break reads. Find out if it's a session ARC Break or a  process  ARC
Break, and do the appropriate list, find it (or them) and indicate  the  By-
Passed Charge (don't audit it by list).

    If it's an environment ARC Break adapt List 1 to the environment. Locate
and indicate the By-Passed Charge.

    DON'T go on with ARC Break reading when Review is handling the pc. Clean
it up.

    Clean everything else up. Polish up the entire form 26 June 65 and leave
    it all beaming.

    Now do what's indicated with the case such as Former  Release  Rehab  or
flatten unflat processes.

    If the case turns out on the  Form  to  be  an  Ethics  type,  have  the
Examiner send to Ethics and don't do anything else after finding the  pc  is
an Ethics type. No Case Gain in the past = SP. Roller Coaster =  PTS.  Leave
it to Ethics to find out why. When (and

if) the pc gets a clean "bill of health" from Ethics  (has  disconnected  or
whatever) Review can get the pc back again  and  finish  up  the  incomplete
actions outlined in this section.

 In short, in "Review to handle" one handles the whole case and finishes it
                                    off.

    The same form (Form 26 June 1965) can be used in two different ways:  as
an assessment and as an auditing list of things to handle.

                               STUDENT ASSISTS

    On a student assist the Review auditor  uses  Form  26  June  65  as  an
assessment form and handles what is found on the form.  The  Review  auditor
does not fail to do the form and also does not fail  to  handle  what  v/q.s
found during assessment after it is done. Note, one assesses,  then  handles
what was found. He doesn't audit the whole form.  And  also  Review  doesn't
complete the case as a case. It's just an assist.

   Public assists are done the same way in Review.

                            DECLARE? FOR RELEASE

    When the Examiner does not declare a pc and does  not  send  the  pc  to
Certs and Awards, he sends the pc to Review. (He  can  also,  instead,  send
the pc to Ethics.)

    When the Examiner sends a Declare? to Review, instead of Declaring,  the
Review Auditor does Form 26 June 65 as an assessment,  locates  the  trouble
and after the assessment is done handles what was found  or  indicates  it's
an Ethics matter.

    In either case (audits or sends to Ethics) the Review Auditor hands  the
pc back to the Examiner. The Examiner may now  send  the  pc  to  Certs  and
Awards to get the Release award,  or  to  Ethics  to  handle  the  indicated
Ethics matter (usually PTS situation).

    But the Examiner must not send the pc back to the  HGC  after  the  Case
Supervisor has said Declare? (except when the Declare?  is  for  an  earlier
stage than the pc is being audited for). If anything else has  to  be  done,
Review does it.

                            BASIS OF QUAL ACTIONS

    You see Qual Div handles the flat ball bearings that didn't roll on  the
assembly line of the HGC. Qual is wholly in the flat ball bearing  business.
The HGC and Academy are wholly in the assembly  line  business,  dealing  in
fairly round ball bearings.

    So when the HGC or Academy has said that's it (either, "We can't handle"
or "Declare?" or "graduate") it's now up to Qual. If the pc  or  student  is
not a Release or not well skilled or the pc doesn't think he  or  she  is  a
Release or the student feels he can't make it, then it's all up to Review.

    Qual's tools for the student are the Assist and Cramming Section and for
the pc are

    1.  26 June 65 Form

    2.   Any standard process or auditing action.

    3.   HCO B 30 June 65 and any other Former Release Rehabilitation HCO B.

                           HGC USES OF QUAL TOOLS

    The HGC also uses these same tools. The Case Supervisor commonly  orders
one of his or her auditors to do 26 June 1965 form.

    On Power Processing and Former Release Rehab, an HGC Intensive on  a  pc
always starts with:

1.   The old pc assessment form from Dianetic days (if not already done and
    in hand on the pc).

2.   26 June 65 Form (if the pc has ever been audited before).

    It cuts down the clutter and keeps auditors calmer and makes  assignment
easier when the HGC uses the Qual tools  routinely  and  only  squawks  when
baffled. Qual takes over on a pc if the HGC has really goofed  or  has  mis-
Declared?

    The HGC assembly line considers  all  pcs  a  bit  dented  and  runs  an
assembly line on the basis of "some dents in ball bearings must  be  handled
in the HGC". When the ball bearing just won't roll at all in  the  HGC,  the
Case Supervisor throws in the chips and says "To Review to Handle."  If  the
Case Supervisor wants a check  on  his  auditor,  he  says  "To  Review  for
check." And the HGC gets the pc back.

    Students and public wanting assists are sent straight to Review  by  the
Registrar, by-passing the HGC as this is bit and piece auditing.

                             THE EIGHT BIG RULES

    Qual (and the HGC) are not exempt from handling the Eight Big  Rules  of
auditing:

1.   A pc must never be audited while ARC Broken. (Assessment of a list  is
    not auditing unless one is Auditing by List  meaning  cleaning  up  each
    line, not looking for the thing on the List.)

2.   A pc will make no case progress while suffering from a Present Time
    Problem which fixes his attention on the environment.

3.   A pc with withholds will be critical, natter or blow and is out of
    comm.

4.   A pc will worsen after auditing if connected to a Suppressive Person
    (and only worsens when so connected).

5.   A pc who makes no case gains is Suppressive (and can only be handled
    by Power Processes and a Class VII Auditor).

6.   Auditing a pc past a state of Release on the processes of  that  stage
    can make the pc's tone arm rise and bar further case gain even at  upper
    stages of Release. (If you don't rehabilitate at least  in  part  a  1st
    Stage Release that was overrun, you won't get results at the  2nd  Stage
    or any higher stage. If you don't rehab an  overrun  on  2nd  Stage  you
    won't get results on Third Stage, etc. Also, a pc who went 1st Stage  on
    R6EW won't run on 2nd Stage until the 1st Stage is found. In some  cases
    the pc won't now run on 2nd Stage if he went 4th Stage,  by-passing  the
    lot. In short you can't by-pass free needles.)

7.   A pc whose needle doesn't react to the auditor even at TA 2 or 3 may
    be ARC Broken, not Released.

8.   An auditor's fractured Comm Cycle, unseen additives, lack of skill  on
    a meter, attitude or false report can make a standard process  not  seem
    to work, and only these may make one work toward unusual  solutions  and
    get unreal about standard tech.

    There are other rules. They are important but not as important  as  each
of the EIGHT BIG RULES.

    Therefore, the only unusual solution you ever have to take  in  auditing
is to straighten up one of the Eight Big Rules when it's out on the  pc.  It
is rare but can happen. Example: pc's ARC Break is too bad to get a read  on
any of the lower lines of Form 26 June 65. Obviously, then, to  assess  Form
26 June 65 at all on a few cases you have to locate  and  indicate  the  By-
Passed Charge.

    In checking a free needle, finding it doesn't respond at all, one has to
know by looking at the pc whether the pc is Keyed Out  or  ARC  Broken.  The
only other bug here is "Dead Thetan" wherein the old  "Stage  4"  needle  so
called has never responded to anyone (this is obvious as the  pc  never  got
any TA in auditing either).

    A pc can have such a withhold that he just  chops  the  auditor  or  the
course or the org. It's always a withhold  that  makes  him  chop  or  blow.
Don't be reasonable about it-it's a technical fact.

    If an auditor really knows his Eight Big Rules, he can  work  then  very
easily with a form and know what he is looking at. The eight are on Form  26
June  65,  too,  you  know.  Only  Rule  7  may  prevent  a  straightforward
assessment, as the ARC Break may have to be handled before one  can  get  on
down the list with reads.

                               COMMON MISTAKE

    The Common Mistake of Review is to mistake a PTP or Withhold for an  ARC
Break.

    This is easy to do. Supervisors are prone to say "pc ARC Broken" when a
 pc looks nattery or gloomy.

    Review, although it takes no instructions on tech  from  Tech,  can  get
mixed up on this too, prompted by the Supervisor's error  or  the  pc's  own
statement. SPs  commonly  start  a  Review  session  with  "I'm  ARC  Broken
............" when, fact is the SP has

a big withhold or PTP.

                                   REPORTS

    When a Review Auditor or an Examiner finds a tech mess like alter-is  or
the fractured comm cycle of an HGC auditor, they MUST report it to Qual  Sec
who MUST send in an Ethics chit on it. The chit is written by  the  Examiner
or the Review Auditor and sent to Qual Sec for forwarding to Ethics.

    ONLY in this way will Examiners or  Review  ever  hold  onto  their  own
activities. If they don't chit gross auditing errors  found  in  pcs  or  in
auditing instmctions then their whole larger purpose is  defeated.  Qual  is
the technical cop. Handle flat ball bearings, yes. But  also  proof  up  the
Tech Division against having so many by reporting its goofs.

    This applies to any student received also. Qual, getting a student or pc
who has then to be sent to Ethics MUST chit to Ethics whoever overlooked  it
in Tech. When Qual finds a student who is SP or PTS who has been  on  course
a while, Qual must chit the student's Course Supervisor for a  big  goof  in
having the student on course at all. Similarly, Qual chits an auditor  whose
pc, sent to Review, turns out to be PTS or SP. The Academy or HGC must  have
gone stupid to be auditing or training such a student or pc. For they  bring
total chaos to the assembly line. Supervisors and auditors  who  don't  send
pcs who are PTS or SP to Ethics deserve Psychiatric  Awards.  For  they  are
wrecking the org by continuing to train or process such a person. So  that's
Qual's hat, too.

    When Ethics won't handle a Roller Coaster or an SP and pushes the  being
back into the Org Qual must cable or despatch the Office of LRH Saint  Hill.
We have the tech on PTS and SP. We mustn't train or  audit  them  until  the
condition is handled properly in Ethics (and even then we train and  process
them with a cynical squint in the left eye, alert for  further  messes  from
them.)

                                   SUMMARY

    The technical activities of Qual are all standard, all laid out  neatly.
There are no unusual solutions if one does the usual as above.

    No need to get in a panic about a case. Do the usual.  If  THAT  doesn't
work, it was done in an unusual way, wasn't it?

   Qual can win all the way.

    Just do the usual Qual actions on the  standard  Qual  internal  routing
lines, and UP goes tech standards and results.

   And that's what we want, don't we?

                                             L. RON HUBBARD

LRH:ml.cden Copyright �1965 by L. Ron Hubbard ALL RIGHTS RESERVED

[Note; Correction has been made per HCOB 21  Sept  AD15,  in  above  section
entitled REPORTS, paragraph 3, second sentence, changing the last word  Qual
to Tech.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 1 FEBRUARY 1966

 Gen Non-Remimeo                       Issue III Applies to Saint Hill
                       HGC CURE

Info other orgs   interne TRAINING AND STAFF AUDITORS

         (Results from Comm Ev 1 Feb 66 and my studies of situation)

    Interne and  staff  auditor  and  course  supervisor  training  and  the
training ofTech Division executives  and  any  and  all  staff  training  of
whatever  kind  is  transferred  herewith  to  the  Qualifications  Division
Department of Review. (This does not include staff members  taking  standard
courses in the Tech Div at night.)

   The severe drop in the Tech Division's HGC completion  statistics  which
began on 17 Nov 65 and reached bottom 14 Dec 65 and which did  not  properly
recover had only one large change connected with it:  HGC  Interne  training
was transferred from the Qual Division to the Tech Division.

    Mending a statistic fall consists of locating the change  that  preceded
it and undoing that change.

    This has been done in this Policy Letter by returning  Interne  training
and staff auditor training back to Qual.

    The Committee of Evidence of 1 Feb 66 revealed that the then Director of
Processing did not believe it possible to alter or change a statistic,  that
one could only explain and  justify  one.  It  is  possible  also  that  the
feeling that one could not change a case was forced  on  staff  auditors  at
that time. On this possibility, anyone taking charge of  interne  and  staff
auditor training should stress the truth that an auditor  can  change  cases
and can change them as fast as his auditing is smooth  and  by-the-book.  An
auditor gets completions in exact ratio to the  letter  perfectness  of  his
auditing  and  his  adherence  to  the  exact  technology  we  now  have  in
Scientology.

    The Qual Sec need not necessarily change Interne Supervisors or times of
training unless he sees fit. It is pointed out that he is  held  responsible
for the quality of HGC auditor performance and technical knowledge  and  how
he achieves this is up to him.

    The Director of  Processing  is  held  responsible  for  the  amount  of
auditing time put in on pcs. Should results not  occur  by  reason  of  poor
auditor performance on the advice of the Case  Supervisor  he  should  order
the auditor to Qual. And if the results are not  forthcoming  by  reason  of
non-compliance with  the  Case  Supervisor's  orders  he  should  order  the
auditor to Ethics for a hearing.

    If an auditor auditing in and for the HGC receives  an  order  from  the
DofPor the Case Supervisor that is  non-standard  or  is  an  extra-ordinary
solution he must file a job endangerment chit with Ethics at  once  and  may
not execute the instruction.

    The principal duties of the D of  P  are  to  get  auditors  putting  in
auditing time and getting lots of  pcs  done  and  interview  pcs  to  check
flatness or unflatness of processes. Checking must be done  with  a  minimum
of waiting time by the auditor and pc.  The  D  of  P  does  not  check  out
release grade attainments as this is done  by  the  Qual  Examiner  and  any
double examination (by both D of P and Qual Examiner)  must  be  held  to  a
minimum.

    The D of P also musters his auditors  before  the  morning  session  and
before the afternoon session and hands out folders at  these  times  with  a
minimum of session time loss.

    The Case Supervisor does the  folders.  The  Case  Supervisor  does  not
interview cases  but  runs  them  by  the  book  and  folder.  When  a  Case
Supervisor interviews cases or discusses them with the D of P or auditor  it
has been found that only then do errors  creep  in  and  hold  up  progress.
Therefore the Case Supervisor and D of P must not occupy the same office.

    The Case Supervisor may not take technical orders from the D of  P.  The
Case Supervisor is under the Tech Sec, not the D of P.

    The D of P looks after staff auditors and Internes as Org personnel and
is their immediate superior.

    The D of P is responsible for staff auditor procurement without
absolving HCO's personnel officer from it.

    That auditors are on the job on time and are putting  in  their  session
time and their conduct and their actions as staff members are  all  in  the
province of the D of P.

    The Qual Div's Dir Rev may remove an auditor from the active  processing
list if he believes that auditor is not sufficiently trained but if so  must
either take action to further train or inform the Qual Sec the  auditor  may
not be permitted to audit, the Qual  Sec  informing  the  HCO  Area  Sec  to
transfer the person or dismiss. Before the D of P can assign an  auditor  to
audit he must have an ok chit from Dir Rev.

    The Leading Auditor idea may be preserved or discarded at the discretion
of the DofP.

    The D of P assigns auditors to specific cases.  This  is  done  by  Tech
Services in actual fact but only after consultation with or approval of the
D of P.

    The Case Supervisor may order a staff auditor to review  for  clumsiness
or to Ethics for non-compliance but must do so through the D of P  on  whose
actual authority it is done.

    The daily summary of  results  by  the  HGC  is  compiled  by  the  Case
Supervisor and promptly posted on a public board. Auditors  sent  to  Ethics
or Review and pcs sent to Ethics or Review are noted by name on this board.

         TABLE OF RESPONSIBILITY FOR HGC STAFF AUDITORS AND INTERNES

|Org Exec Sec   |- |Full responsibility for quantity and quality|
|               |  |of service.                                 |
|Qual Sec       |- |Training arrangements for all Tech Personnel|
|               |  |and Internes. Satisfied pcs.                |
|Dir Exams      |- |Authority to Declare.                       |
|Dir Rev        |- |OK to Audit chits, repair of goofs. Actual  |
|               |  |training. Satisfied pcs.                    |
|Dir Certs &    |- |Declares pc awards.                         |
|Awards         |  |                                            |
|Chaplain       |- |Port of refuge for pcs and auditors when all|
|               |  |else fails.                                 |
|Tech Sec       |- |Completion Statistic of the Tech Div,       |
|               |  |Executive Personnel appointments, general   |
|               |  |adherence to plan and design.               |
|DofP           |  |Staff Auditors and Internes as Staff        |
|               |  |Members, pc auditor assignment, auditing    |
|               |  |quarters state of and assignment, Ethics and|
|               |  |Review routing authority, auditor           |
|               |  |procurement, pc procurement, checkouts for  |
|               |  |flatness of processes, head of Dept.        |
|Case Supervisor|  |All Case Folders, results on cases,         |
|               |  |indicating auditors and pcs to Review or    |
|               |  |Ethics or Declare, posting results,         |
|               |  |adherence to proper technology.             |
|HCO Area Sec   |- |Taking effective action on down graphs that |
|               |  |don't recover at once.                      |
|Ethics Officer |- |All Ethics actions referred or found        |
|               |  |necessary.                                  |
|Personnel      |- |Staff Auditor Procurement.                  |
|Officer        |  |                                            |
|Dir            |- |New Internes.                               |
|Registration   |  |                                            |


    I wish to point out that these were more or less the arrangements  which
existed prior to the slump in November, and which were in force when  I  was
Case Supervisor.

    I, as Exec Dir SH, hold the Org Exec Sec SH and through her the Tech Sec
SH  and  Qual  Sec  SH  responsible  for  seeing  that  these   orders   and
arrangements are carried out exactly  for  only  these  will  cure  the  HGC
slump. And they will cure it only if exactly performed.

    Note: This instance of a slumped statistic  brings  to  view  a  curious
phenomenon I noted while studying it. Apparently  there  is  a  natural  law
that "where interdependence  does  not  exist,  a  slump  may  occur".  This
applies to life, but it apparently is vital to an org. Where a  function  of
an org does not have lines across two  or  more  portions  of  an  org,  the
function may slump.

    In this case the action of auditing and responsibility  for  results  as
earlier organized crossed Tech, Qual and HCO, 3 divisions. When Interne  and
staff auditor training was dropped into Tech along with  the  auditing  also
the tension went out of the line and the statistic slumped.

    If this law is so, then any function of an org that is not dependent  on
2 or more portions of the org may slump. And on checking  up  I  have  found
that only those functions at Saint Hill which do not have lines into two  or
more divisions are already slumped.

    Thus a  possible  principle  of  organization  exists-that  a  line,  to
function, must cross divisions. A staff member, being a  terminal  must  not
cross divisions. But lines of functions must.

   This is only a comment but is curious enough to be remarked.

                                             L. RON HUBBARD

LRH:ml.rd Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

              HCO POEICY FETTER OF 1 FEBRUARY 1966 Remimeo

                             Tech Div Qual Div

                  STAFF AUDITOR AND SUPERVISOR PROCUREMENT

    The Director of Processing is responsible for procuring qualified  staff
auditors, regardless of any action by Dept 1, Div 1.

   This has always been the case and always will be.

    The Director of Training is responsible for procuring Academy or College
Supervisors regardless of any action by Dept 1 Div 1.

    Neither of these policies absolves Dept 1 Div 1 from the procurement  of
staff Auditors and Supervisors.

                            QUAL DIV TRAINS STAFF

    The   Qualifications   Division   trains   staff   Auditors,   Internes,
Supervisors, Ds of T, Ds of P and Tech Sees.

   No other division than Qualifications may train staff.

    Note: A recent slump in Tech statistics at Saint Hill followed  at  once
in a shift of training of Internes from Qual to Tech Divisions.

    Note: A slump in HGC completions was traced to the Tech Sec and D  of  P
taking no interest or action in procuring HGC Auditors.

                                             L. RON HUBBARD

LRH:ml.cden Copyright �1966 by L. Ron Hubbard ALL RIGHTS RESERVED

                HUBBARD COMMUNICATIONS OFFICE            * Saint Hill Manor,
                East Grinstead, Sussex

                    HCO POLICY LETTER OF 10 FEBRUARY 1966

Remimeo                               Issue II Tech Hats Qual Hats Ethics
Hats

                                TECH RECOVERY

    My study of a Nov 1965 plummeting  HGC  Completion  statistic  indicates
certain policies are necessary in all HGCs and Qual Divisions.

   The following errors were found:

    1.   The HGC ceased to look for former release  grades  to  rehabilitate
and ignored opportunities to do so  on  the  basis  that  "outer  orgs  have
rehabbed them all already". This came out in the Comm Ev held on a  D  of  P
of that period. Of course, if the HGC failed to  rehab  earlier  grades  (or
earlier life overruns) it could achieve no later grades  or  Grade  V.  This
alone would have ended completions promptly on all grades and wiped out  the
graph.

    2.   Invalidation of the appearance of a free  needle  and  invalidating
any  auditor  who  "thought  he  saw  one".  This  wiped  out  all   release
attainments and made for total overrun of all pcs of all grades. This  error
existed for 15 years so it is not surprising that it got back in again.

    3.   Whenever an overrun occurred, "rehabilitation of it"  was  done  by
running different new processes instead of  standard  rehab  routine  as  in
HCOBs, i.e. Doing ARC Break, PTPs, Rudiments, anything but a real  rehab  of
that process that was overrun.

    4.   Abandonment of standard tech in favour of unusual solutions. This
is always present when a collapse of Tech occurs.

    5.   One SP was found in the middle of all this but after his  departure
the statistic did not recover so one  can  assume  another  SP  was  in  the
middle of it still or that the HGC remained PTS  and  didn't  separate  from
the SP found because he was so convincing, so reasonable and  so  persuasive
as to why a Tech statistic must remain down.

    It is interesting that (1) above-ceasing to rehab lower grades-would  be
absolutely fatal to any upper grades. Therefore this becomes policy:

    NO UPPER GRADE OF RELEASE MAY BE BEGUN NEWLY ON A  PC  UNTIL  ALL  LOWER
GRADES ARE FULLY REHABBED TO FREE NEEDLE. THIS APPLIES TO ALL  GRADES  0  TO
VII.

    Regarding (2)-Invalidation of what a free  needle  is-and  thus  running
past all free needles, let it be noted that this is an Auditor's Code Break-
continuing a process that has ceased to produce change and  is  therefore  a
crime. This was wrong too long to be allowed to go wrong again. Thus we  get
the policy:

    AN AUDITOR WHO HAS BEEN FOUND  TO  HAVE  OVERRUN  A  FREE  NEEDLE  ON  A
PRECLEAR MUST BE GIVEN AN ETHICS CHIT; AND IF THE ACTION  IS  SEVERAL  TIMES
REPEATED, ETHICS MUST ORDER A FULL REVIEW OF THE  AUDITOR'S  CASE  INCLUDING
AN EYESIGHT TEST AND CONDUCT A THOROUGH ETHICS INVESTIGATION AND HEARING.

    Note that a Mark V Meter run with too high a sensitivity does not give a
marked change when a needle floats. Thus  sensitivity  must  be  reduced  in
ordinary running and increased only to get in rudiments. Then a free  needle
becomes more visible. A Mark V cranked up to 128 sensitivity  looks  like  a
floating needle all the time at a casual glance on most pcs.  Sensitivity  5
is ample.

    Also, meters go out of 5,000 ohm calibration and don't read on the M and
F "Clear" reads and change of electrodes can change M and F "Clear" reads.

    A free needle, if a process is overrun  vanishes  with  just  one  extra
command so an auditor must be alert.

    Please also note that this has been part of the Auditor's Code for ages-
running past a flat point of a process has been forbidden  since  the  first
formulations of the Auditor's Code.

    Regarding (3)-Rehabilitation  by  using  other  processes-the  HCOBs  on
rehabs are very explicit. To runanother process would clobber the  pc.  Thus
we get the policy:

    REHABILITATIONS MUST BE DONE  BY  REHABILITATING  THE  PC  ONLY  ON  THE
PROCESS OVERRUN AND ONLY BY STANDARD HCOBS ON REHAB PROCEDURE.

   Re (4)-Unusual solutions-we get the policy:

    ANY  AUDITOR  ACCEPTING  AN  UNUSUAL  SOLUTION  WITHOUT  FILING  A   JOB
ENDANGERMENT CHIT OR FOUND USING AN UNUSUAL SOLUTION MUST BE CHARGED WITH  A
CRIME AND GIVEN AN ETHICS HEARING. FAILING TO  REPORT  AN  UNUSUAL  SOLUTION
ADVISED OR USED IS ALSO SO HANDLED. AN UNUSUAL SOLUTION IS  ONE  EVOLVED  TO
REMEDY AN ABUSE OF EXISTING TECHNOLOGY.

    On (5)-Statistic failing  to  recover  after  an  SP  is  spotted  in  a
department gives us the 2 policies:

    WHENEVER AN SP IS DISCOVERED AND DECLARED IN  AN  ORGANIZATION  ALL  HIS
ASSOCIATES IN THAT PORTION OF THE ORG MUST BE CHECKED OUT FOR OR GIVEN AN  S
& D.

                                     and

    WHEN AN SP IS DISCOVERED IN AN ORGANIZATION, IS DISMISSED OR REMOVED AND
THE STATISTIC DOES NOT RECOVER, ANOTHER SP MUST BE LOOKED FOR.

    It is noted that the general condition of the  Completion  Statistic  of
Dec 65 to Jan 66 could be attributed to the above gross errors.

    It is now certain that (1) Rehabilitation of earlier  grades,  (2)  Free
Needle and (3) Rehabilitation by standard practice are  primary  targets  in
our technology  for  anyone  seeking  to  mess  it  up  and  that  unwitting
tampering with these three things and lack of HCO Enforcement on  them  will
reduce HGC statistics and prevent their recovery.

    Of  course  one  could  also  go  mad  in  the  opposite   direction-(1)
rehabilitate earlier grades endlessly on a pc regardless of how  many  times
a free needle had been obtained, (2) call any loosening up  of  a  needle  a
free needle and (3) refuse to even 2-way comm with a  pc  under  repair  for
overrun for fear it violates standard procedure for rehab.

    The middle course is the correct course in this case. Relax and just  be
very sure the pc has been properly rehabbed to free needle on each grade  up
to the one one is going to start by demanding the  awards  of  release  that
were granted  and  if  these  weren't  ever  awarded,  then  do  the  rehabs
necessary grade by grade. The only sticky point in this is that if a pc  had
ever been run on a higher grade without rehab of a  lower,  one  must  rehab
"from the top down" at  times,  tackling  the  highest  overrun  first,  but
nevertheless doing all of them that were by-passed eventually.

    The way to recognize a free needle is watch for one. When it happens you
will see one. Then you  will  never  afterwards  wonder.  The  free  needles
available on a case can all be swallowed  up  by  a  failure  to  rehab  all
grades ever by-passed or overrun. If no free needles show up on  a  case  at
all then partially rehab any grade available for rehab back and forth  until
one has one of them go free needle  and  then  get  a  free  needle  on  the
remainder. Life can also be an overrun and a pc never audited  will  respond
to a rehab of "something overdone". This doesn't mean the  pc  went  release
before Scientology-it means that purpose overrun  then  jams-rehab  of  life
situations of overrun consists of hitting the purpose that was  overrun  and
when this is hit, the pc goes release in PT and was not  a  release  in  the
past. An example is an overrun located in 20 AD when the  person,  alert  to
Christianity decided to be good, made  it  and  then  overran  it  for  1945
years. When the purpose was found (to be good) and  dated  and  the  overrun
spotted the needle went free. Rough  auditing,  bad  TRs,  "letting  the  pc
Itsa", etc can swallow up free needles. Also a totally ARC Broke meter  that
won't read at all with bad indicators all over  the  place  won't  record  a
read, looks sometimes like a floating needle, the difference  being  the  pc
has total bad indicators-sour, mean, sad, etc. A  free  needle  occurs  most
often after a big cognition and the unskilled auditor looks at  the  pc  who
is being bright and interesting and just doesn't see the needle float,  asks
more questions and overruns, and the  free  needle  vanishes-when  a  pc  is
cogniting, look at the meter not the pc. And the instant the  TA  starts  up
and the needle goes sticky suspect an overrun and check.

    As for doing something else rather than Standard  Procedure  for  rehab,
plain ignorance can cause it.  The  auditor's  desire  to  help  the  pc  if
unaccompanied by solid tech background leads to wild efforts, new  processes
and anything but cool standard procedure.

    When the person checking out pcs is also the  case  supervisor,  unusual
solutions creep in. The most errors I've seen  made  by  a  Case  Supervisor
were made after he had seen the pc or talked with the  auditor.  Cases  have
to be run by report only and  auditors  have  to  be  supervised  and  their
sessions listened to by somebody else besides the Case Supervisor.  Tech  is
Tech. There is such a thing as Standard Tech. Pc wild tales and hollow  eyes
and auditor hobby horses have to be  kept  off  Case  Supervisor  lines.  So
there must be a person who checks out pcs and supervises auditors and  their
auditing performance but  who  never  opens  his  or  her  face  to  suggest
instructions about the pc and only writes down that the auditor is rough  or
the process is flat or the process is overrun. The Case Supervisor lives  in
an Ivory  tower.  Sounds  strange  but  unless  it's  done  that  way,  wild
departures from Standard Rehab Procedure and from Standard Tech  in  general
will  occur.  Hell,  all  psychiatry  went  down  that  drain-the  desperate
patient,  the  desperate  measures.  Squirrelling  stems   from   the   Case
Supervisor being the auditor supervisor and the pc interviewer. Oil,  water,
being in two divisions, Commies and  Fascists,  dogs  and  cats  won't  mix.
Neither will the personal  contacter  of  auditors  and  pcs  and  the  Case
Supervisor ever  successfully  stay  crossed.  The  individual  practitioner
breaks down only  because  he  does  both  auditing  and  Case  Supervision.
Auditing is an organization action which is why today we  have  Field  Staff
Members and HGCs.

    Additional notes of things  discovered  in  the  investigation  of  the
 plummeted statistic on Completions were:

    1.   Auditors rabbiting out of uncertainty and so stumbling past End
        Phenomena and floating needles.

    2.   Case Supervisor getting auditors to ask leading questions on Pr Pr
        2-"Ask the pc if he is interested in Medical Practices".

    3.   D of P: "Find out what the needle is floating on".

    4.   Case Supervisor: Told auditor that a floating needle was not the
        End Phenomenon of a Process in which "the TA had to be run out".

    5.   Eack of knowledge and understanding  of  the  Technology  and  not
        knowing the difference between such things as  Anaten,  Secondaries
        and Engrams by Case Supervisor, D of P, and so confusing auditors.

    Of course the one thing one can't technically overcome is an SP  keeping
an area messed up. His case doesn't improve because of  his  intentions  and
overts and fear of people getting better or being bigger than  he.  When  an
SP dominates an area, only Ethics actions can handle.

    The primary indicator of the presence of an SP in an org is a plummeting
statistic immediately after he starts handling a portion of it.

    Indifferent leadership, even inaction can't drive a statistic down. Only
active suppression can.

    So watch the statistics and don't get reasonable when they fall.  Either
outside the org suppression has been brought down on  that  portion  of  the
org, making it PTS or there is  an  SP  there.  The  final  answer  is  what
happened just before the statistic fell. If a new appointment was  made  and
it fell, unappoint it fast. If nothing cures the down statistic find the  SP
or handle the PTS situation because one or the other are there.

    Completions stayed down for 15  years.  Then  we  found  auditors  never
noticed free needles. Now for Heaven's sakes, 15  years  was  enough.  Don't
repeat the error!

   It does work you know.

                                             L. RON HUBBARD

ERH:ml.rd Copyright (c) 1966 by E. Ron Hubbard AEE RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

               HCO POLICY LETTER OF 7 MARCH 1966 Remimeo All Scn Staff

                                 Tech & Qual

                            HGC CURE (Continued)

    Long after I thought the final findings were all in in  the  Nov-Dec  65
HGC Completion Slump, another really gross HGC error showed up.

    Training of HGC auditors was shifted from Qual to Tech Div  just  before
the fantastic  down  curve.  This  change  was  known  and  caused  a  heavy
investigation of the HGC.

   But this datum was not disclosed until later:

    STAR-RATED  CHECK  OUTS  ON  INTERNES  AND  AUDITORS  DESPITE   EXPLICIT
INSTRUCTIONS WERE  DROPPED  THE  MOMENT  THE  TRANSFER  FROM  QUAL  TO  TECH
OCCURRED.

   The newer auditors began to audit with no real data.

    Thus we find the SP discovered in that investigation  had  discovered  a
thorough way to  depress  a  statistic-you  didn't  require  check  outs  on
processes.

   This gives us another vital datum-

    IF YOU DO NOT REQUIRE HGC AUDITORS AND INTERNES TO CHECK OUT  STAR-RATED
ON THEIR MATERIALS BEFORE THEY AUDIT HGC PCS THE COMPLETION  STATISTIC  WILL
GO TO ZERO. It did at once.

    I think lack of this one datum has been holding back all the  statistics
in any org that has not recovered.

    Lack of star-rates on staff auditors and  internes  has  been  found  to
crash an HGC and deliver no service.

   Remedy it at once on all staff auditors, internes and supervisors.

                                             L. RON HUBBARD

LRH:ml.rd Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 7 MARCH 1966 Issue II

                    Remimeo All Tech & Qual Hats Students

Solo Audit Course                      Tech & Qual Interne Course Clearing
Course

                                   URGENT

                      STAR RATES ON TECH AND QUAL STAFF

                            Effective on Receipt

       ETHICS NOTE ALL ORGS - It is a High Crime not to  have  this  Policy
       continually in effect after 1 June  66  as  it  has  been  found  to
       suppress orgs when not kept in effect and to crash HGCs.

    All HCO Bs and Tech Info and Advices of the following courses  are  STAR
RATED and the student may not begin  to  audit  until  they  have  all  been
passed with Star-Rated type check outs with no comm lag.

            INTERNE COURSE (Power Process and HGC Staff Auditors)

                    CLEARING COURSE (but not the platens)

    All vital data required for auditing at Level VI must  be  checked  out,
Star-Rated on the following Course:

                              SOLO AUDIT COURSE

    All HGC and Qual Auditors and Internes must pass in all Scientology Orgs
star-rated all HCO Bs directly concerned with all the Level  Processes  they
will use on pcs, Rehabs, S & D and various Review actions and the  Pol  Ltrs
governing the HGC and  Review  and  any  relation  to  Ethics  before  being
permitted to audit an HGC pc in any HGC anywhere or to audit in Review.

    Note: The above data applies to all orgs  when  they  teach  the  listed
courses and applies to all HGCs at once.

                                             L. RON HUBBARD

LRH:ml.rd Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 8 MARCH 1966

                          Exec - HCO - Tech - Qual

                                   Ethics

                                   URGENT

Remimeo Exec Sees Hats ES Comm Qual Hat HCO Sec Hat Dir I & R Hat Ethics
Hat Tech & Qual Hats LRH Comm Hat

                          HIGH CRIME

                                                       Effective 1 June 1966

    In any instance of a heavily falling statistic in  Tech  or  Qual  or  a
chronically low statistic in Tech or Qual in an org or in any org which  has
chronically low statistics in all divisions:

    The Ethics Officer must look for this  policy  violation  which  is  the
highest crime in Tech and Qual:

    TOLERATING THE ABSENCE OF, OR NOT INSISTING UPON STAR-RATED  CHECK  OUTS
ON ALL PROCESSES AND THEIR  IMMEDIATE  TECHNOLOGY  AND  ON  RELEVANT  POLICY
LETTERS ON HGC INTERNES OR STAFF AUDITORS IN THE TECH DIV OR STAFF  AUDITORS
OR INTERNES IN THE QUAL DIV FOR THE LEVELS AND ACTIONS THEY WILL USE  BEFORE
PERMITTING THEM TO AUDIT ORG PCS AND ON SUPERVISORS IN  TECH  AND  QUAL  WHO
INSTRUCT OR EXAMINE OR FAILING TO INSIST  UPON  THIS  POLICY  OR  PREVENTING
THIS POLICY FROM GOING INTO EFFECT OR MINIMIZING THE CHECK OUTS OR LISTS.

    If an Ethics Officer or any person in HCO Dept  3  discovers  this  high
crime to exist he must report it at once to the HCO Area Secretary.

    The HCO Area Secretary must at once order a thorough investigation  into
any and all persons who might have instigated this  high  crime  and  report
the matter to the HCO Exec Sec.

    The HCO Exec Sec must then convene a  Committee  of  Evidence  with  the
persons accused as interested parties  and  must  locate  amongst  them  the
suppressive or suppressives by the "reasonableness" of their defence,  state
of case and other signs.

    The Committee of Evidence must declare the located S.P.  suppressive  by
HCO Ethics Order and dismiss.

    If any Ethics Officer, Director of I & R or HCO Area Secretary fails  to
obtain co-operation by superiors in carrying out this Policy Letter  quickly
then he or she must inform the LRH Communicator.

   The LRH Communicator must then cable full particulars to Worldwide.

    The  Worldwide  AdCouncil  must  then  carry  out  this  policy   letter
expeditiously and at any cost.

    If the HCO personnel making this discovery cannot obtain action  in  any
other way he or she must go outside the org and cable LRH Comm  WW  and  his
actions and costs in so cabling will be reimbursed on claim to  WW  and  his
post will be fully protected.

    If the AdCouncil WW suspects this policy not to be in full force in  any
org despite assurances an HCO WW personnel must  be  sent  to  that  org  to
investigate and may be deputized to remove either or both Exec Sees of  that
org by Comm Ev on the spot or atWW.

    It has been discovered that failure to check out, Star Rated,  the  Tech
and Qual HCO Bs applying to levels being audited or taught or  examined  and
their processes and the data used in Review and  relevant  policy  on  those
using the material in orgs  results  in  a  crashed  Division  4  completion
statistic, crashed income and low statistics throughout and  a  failing  org
and was the reason through 1965 for struggling  orgs-the  public  would  not
pay more for service than it was worth to them and  with  this  policy  out,
the service was not worth very much.

    It has been found that a suppressive person will discourage  this  check
out policy as one of his first actions.

    This policy applies whether an auditor has been trained or not with star-
rated check outs. Staff  and  Review  auditor  and  Supervisor  are  special
technical status grades and one cannot consider this double training.

    "Star-Rated"  means  =  100  percent  letter  perfect  in  knowing   and
understanding, demonstrating and being able  to  repeat  back  the  material
with no comm lag.

    Org Exec Sec Communicator for Qual WW is the  final  authority  for  any
check  sheets  on  this  matter  and  is  responsible  for   preparing   and
standardizing them from time to time. But the lack of a check sheet from  ES
Comm Qual WW does not set aside any provision  or  penalty  of  this  policy
letter.

    This policy letter is issued in the complete knowledge that the  absence
of this policy in full effect is the primary reason  for  orgs  not  growing
and is based on actual experience.

    The only higher crime I could think of would be to pretend  to  have  an
org but have no technical personnel on  staff  in  Tech  or  Qual.  That  is
suppressive also and will crash an org. Handle it similarly to the above.

                                             L. RON HUBBARD

LRH:ml.cden Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

[Added to by HCO P/L  21  November  1971,  Scientology  Courses  Examination
Policy, Volume 5-page 139, which made it firm policy that  anyone  examining
a student for certification on  any  Scientology  Course,  including  Admin,
must have first star-rated related Policies, HCO Bs or other  issues  before
writing or grading exams. ]

[Note: In the original issue of this Policy Letter the  words  "THE  ABSENCE
OF" in the first line of the 3rd  paragraph  were  omitted.  However,  in  a
poster issued by Flag in 1971 quoting  this  capitalized  paragraph  of  the
"High Crime" P/L, these words  were  included,  and  accordingly  have  been
added in this printing. - Ed. ]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

           HCO POLICY LETTER OF 28 DECEMBER 1967

Remimeo

Star Rated on All Qual Personnel and on Exec Sees and Sees

                     QUAL SENIOR DATUM

   The Senior datum of Qual is that:

   QUAL NEVER NEVER NEVER  TAKES  THE  ORDER  OR  DIRECTION  OF  ANY  OTHER
   DIVISION OR STAFF MEMBER ON WHAT TO DO TECHNICALLY WITH A STUDENT OR PC.

    Qual only really comes into action when other  divisions  and  staff  of
other divisions have failed. So if they knew what to  do  the  person  would
not be turning up in Qual for tech remedies. So if Qual takes  their  orders
of what to do it will also fail.

    This datum originated at SH when Qual, in a collapse, was  found  to  be
obediently doing what Div 4 and Dept 3 ordered on students and pcs.  It  was
getting no results. I analyzed the situation and over a period of  a  couple
of weeks worked on it. The result was the above datum and the GREEN FORM.

    Qual always  does  its  own  analysis  and  its  own  internal  routings
independent of other directions. It can use any process ever released and  a
Review auditor must be able to do them.

    The GREEN FORM must be added to from time to time  as  new  difficulties
are found due to advancing  technology  or  new  errors  developed  by  poor
training.

    A student sent by Tech Sec for Cramming may be routed instead by Qual to
case repair if that is what is needed.

    The keynote  of  Qual  is  CORRECTION.  This  of  course  applicable  to
diagnosis as well.

   NO OTHER DIVISION MAY CHIT QUAL FOR REFUSING TO  OBEY  THEIR  DIRECTIONS
   REGARDING WHAT TO DO WITH STUDENTS OR PCS.

    Other divisions are assembly lines.  Qual  is  an  individual  approach.
Qual's Review only gets flat ball bearings-which  could  not  or  would  not
roll on the assembly line of Div 4.

    People can't be sent to Qual for "disagreements checks" "sec checks"  or
other stated actions as these are an attempted diagnosis and  will  normally
be found to be the wrong process.

    Qual is the students' and pcs' friend. A last refuge when other doors
                                   close.

    AND cases must leave Qual and students must leave Qual  WITH  THE  WHOLE
THING HANDLED in a way that will STAY HANDLED. Qual has no Qual Div for  the
Qual Div. When it goes irresponsible and lets an unhandled case  or  student
out, then that person HAS NO PLACE TO TURN.

    I know how bad a failed Qual case can be because when  I'm  in  an  org,
having no part of the org to go to (unless the Chaplain) they come to me.  I
usually find (a) that

some imaginary rule has stopped the person's progress  or  policy  has  been
used to stop or (b) that Qual was obedient to some other  division  and  (c)
always that Qual has either not been approached or has failed when it was.

    So the senior datum of Qual is important.

    There is another datum in Qual that is very important. And that is:

    NO AUDITOR MAY BE EMPLOYED IN QUAL WHO CANNOT SUCCESSFULLY LIST AND
    ASSESS FLAWLESSLY WITHOUT ANY ERRORS.

    All you have to do to wreck Qual is put an auditor  in  it  who  is  not
letter perfect in ALL the tech of  listing  and  assessing.  (Some  isolated
summary is not enough-all the original tapes  and  all  the  original  HCOBs
must be studied to make an auditor able in listing and assessing. It is  the
weakest applied point in our tech-too many can't or don't learn  how  to  do
it. But a Qual auditor MUST be a shark on it.)

    One can say that the health of an org depends on Qual finally  handling.
The key processes which keep an org healthy are new  (67)  style  Remedy  A,
Remedy B and S & Ds and the GREEN FORM. These are listing and  assessing  or
assessing processes. Thus the vital tech is listing and assessing.  So  Qual
auditors have to be carefully trained to do these perfectly.

    At this writing Qual is being streamlined into a new fast flow pattern.
 This policy still applies and in 2068 will still apply  and  in  200068  as
 well.

                                              L. RON HUBBARD

                                              Founder

LRH:jp.cden Copyright� 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

           HCO POLICY LETTER OF 2 MARCH 1968 (Modifies P/L 15 Sept
                                    1967)

Remimeo

                           QUAL SEC MUST BE CLEAR

    The policy that the Examiner must be clear is modified to Qual Sec  must
be a clear.

                                             L. RON HUBBARD

                                             Founder

LRH:js.rd

Copyright �196 8 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

Remimeo All Execs

HCO POLICY LETTER OF 13 MARCH 1968

                            IMPORTANT STATISTICS

    A prediction of a collapse of gross income can be made on the following
graph pattern

   [pic]

    Where Evaluation, Invalidation and Bad Listing of pcs, students and tech
staff pulled in for Review are present in the Qual Div, the  completions  of
Tech are reduced and given forceful collectives, the Qual Stat  soars.  This
inhibits buying of future levels and the  public,  seeing  no  fast  changes
stays away.

    A high Qual Income Stat is an alert to a collapse of gross income and
has already happened in some Orgs.

L. RON HUBBARD

Founder

LRH:jc.rd

Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 4 OCTOBER 1970

Remimeo

                             QUAL HAS NO BACKLOG

               (Originally issued as LRH ED 61 INT, 9 Dec '68)

    Stable Datum - Quals never have backlogs ever never. Even if all hands
    have to audit. Backlogs kill the whole flow line.

    A 1 hour wait is a backlog. People waiting  for  days  or  weeks  is  of
course unthinkable and subject to Comm Ev on a Qual Sec for being unable  to
recruit or train Qual staff or cope with traffic irregularities of flow.

   Qual, as in Tech, is there to DELIVER SERVICE not to choke flow lines.

L. RON HUBBARD

Founder

LRH:sb.ka.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

               HCO POLICY LETTER OF 15 NOVEMBER 1969 Issue II

Remimeo

Cl VIII Checksheet Dianetics Checksheet QualSec Hat Tech Sec Hat C/S Hat

                              RIGHTS AND DUTIES

    The following Rights and Duties are to be posted in the  staff  area  of
every Qual Division and Tech Division, where they will  be  frequently  seen
by auditors and technical personnel.

    They are to be printed green on white in letters at least 1  inch  high,
each on a separate card (4 total).

AN AUDITOR HAS THE DUTY:

    TO KNOW AND ABIDE BY THE AUDITOR'S CODE TO APPLY TECH EXACTLY AS PER
    HCOBS AND LRH TAPES

    TO BE THOROUGHLY FAMILIAR WITH THE FOLDER OF ANY PC HE AUDITS

    TO FOLLOW C/S INSTRUCTIONS EXACTLY IN SESSION TO REFUSE TO AUDIT AN
    INCORRECT C/S

    TO AUDIT ONLY THOSE MATERIALS ON WHICH HE HAS BEEN CHECKED OUT STARRATE

    TO BE FAMILIAR WITH AND APPLY ALL NEW  TECHNICAL  MATERIALS  UP  TO  HIS
    CLASS LEVEL

AN AUDITOR HAS THE RIGHT:

   NOT TO AUDIT A PRECLEAR HE DOES NOT WISH TO AUDIT

           NOT TO AUDIT MORE THAN 5 HOURS PER DAY, 6 DAYS PER WEEK

   TO REFUSE A C/S HE KNOWS TO BE INCORRECT

   TO ASK TO BE REFERRED TO THE HCOB COVERING A C/S HE IS UNCERTAIN  OF  OR
   FEELS IS INCORRECT

   NOT TO BE PUNISHED FOR QUERYING A C/S WHETHER CORRECT OR NOT

   TO HAVE PCS, AUDITING ROOMS, AND MATERIALS MADE AVAILABLE TO HIM BY TECH
   SERVICES

A CASE SUPERVISOR HAS THE DUTY:

               TO REFUSE TO DISCUSS A CASE WITH EITHER THE AUDITOR OR THE PC

    TO REFRAIN FROM DISCUSSING OR MENTIONING DATA FROM PC FOLDERS SOCIALLY

    TO CORRECT  HIS  AUDITORS'  APPLICATION  OF  TECH  POSITIVELY,  WITHOUT
    INVALIDATION

    TO ORDER THE AUDITOR TO CRAMMING OR RETRAINING FOR ANY FLUNKED SESSION

TO MAINTAIN A STANDARD OF PROFESSIONAL CONDUCT TO C/S ALL FOLDERS DELIVERED
TO HIM DAILY A CASE SUPERVISOR HAS THE RIGHT:

   TO HAVE HIS OWN OFFICE TO HOLD NO OTHER POST NEVER TO RUSH HIS  OWN  C/S
   ACTIONS

    TO ACCEPT NO TECHNICAL ORDERS OR ADVICES OTHER THAN FROM LRH

    TO DEMAND A HIGH ADMINISTRATIVE STANDARD OF THOSE WHO WORK ON HIS LINES

    TO DEMAND THAT PCS DO NOT DISCUSS THEIR OWN CASES OR  OTHERWISE  VIOLATE
    PC RULES

    TO ISSUE AND GET COMPLIANCE ON ANY ORDERS NECESSARY TO  THE  PERFORMANCE
    OF HIS DUTY AND TECHNICAL RESULTS

                                         Lt. Nate Jessup, Chairman

                                              Ens. Janet Guilford, Secretary

                                         W/0 Bob Guilford, Member

                                         Qual Board of Investigation

                                         for

                                         L. RON HUBBARD

                                         Founder

LRH:NJ:JG:BG:nt.rd Copyright �19 69 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 29 MARCH 1965 Issue II

Gen Non-Remimeo

                     ADMINISTRATION FLOWS AND EXPANSION

                            THE FAST FLOW SYSTEM

    We have introduced many  new  principles  in  administration  in  recent
policy letters. Here is one which if left out would cause mystery.

    This is the principle of traffic flows we now use. It is called the FAST
FLOW SYSTEM OF MANAGEMENT.

    A being controlling a traffic or activity flow should let the  flow  run
until it is to be reinforced or indicates a turbulence will occur  and  only
then inspects the part of the flow that is to be reinforced or  is  becoming
enturbulated and inspects and acts on only that one flow.

    This principle would operate on a committee of 3 in  this  fashion:  the
committee does not act as a body. Each member  acts  individually  in  three
spheres  of  influence  (three  types  of  flow).  There  is  no   committee
(collective) action until one of the three members  wants  concurrence  from
the other two on greatly reinforcing a flow  or  until  the  other  two,  by
observation, see the third is going adrift. Only in  these  cases  does  the
committee act as a Committee. In other words all 3 members  go  about  their
work independently until there is a change in one  of  their  three  spheres
and  then  they  act.  Otherwise  the  flows  of  orders  and  actions   are
independent. Not doing it like  this  is  why  Committees  have  gotten  the
reputation of being unable and a waste of time.

   To do this one, of course, needs another principle: that of Indicators.

    An Indicator is something that signals an approaching change rather than
finding the change is already present and confirmed.

    We get this from auditing. An  auditor  audits  so  long  as  things  go
evenly. He knows when they  will  begin  to  deteriorate  or  change  by  an
Indicator. He acts on seeing  the  indicator.  He  doesn't  wait  until  the
collapse or total change of the pc occurs and then look  it  over  and  act.
The pc could be run into the ground or a good  process  that  was  bettering
the case could be neglected if an auditor could not PREDICT from  indicators
how it was going before it was gone.

 In supervising a number of sections or departments, it would work this way:

    The person in charge does not examine every action or  decision  on  the
lines. If all despatches of all the activities went through his or  her  one
pair of hands the volume would be too great and would jam.  The  executive's
"plate" would be  too  full  and  this  would  halt  any  expansion  of  the
activities as the executive would feel overworked, yet in actual fact  would
be getting nothing much done. The  flows  which  needed  watching  would  be
buried in a huge volume of flows that did not need watching.

    Instead, the principle of flows tells us that the executive should  have
statistical INDICATORS such as OIC charts on  every  part  of  the  activity
each week and should act only on the basis of the charts' behaviors.

    If a chart went down the Executive would  not  wait  for  that  area  to
collapse before inspecting it. At a dip point the executive should  go  over
all the plans and traffic and  despatches  of  the  area  dipping  down  and
unearth the real reason why it did dip. If the matter  needs  minor  remedy,
it should be corrected. If then the graph still dipped down,  the  executive
would not only be advised of it  by  the  OIC  Indicators  but  would  know,
having inspected earlier, what had to be done on a  more  drastic  scale  to
get the graph going up again.

    The OIC system must be used and all data plotted and circulated  to  the
Executives in an org before this system will work.

    If the OIC system is put into effect fully the executive can  then  (and
only then) let go the comm lines and let the traffic flow.

   He then only needs to:

    1.   Keep alert for and correct     Dev-T (off-line, off-policy,
       off-origin      and non-compliance);

    2.   Keep an eye on the weekly OIC charts;

    3.   Find from OIC the upward trends and inspect and find out what's
       working so well it can be reported;

    4.   Be alert to any down dip and inspect the activity itself   and
       correct the matter; and

    5.   Spend most of his time getting his own job done (since executives
       do have jobs besides supervision).

    The one thing he mustn't do is "get reasonable" about dips or zooms  and
not act to really check the decline or to reinforce the rise:

    (a) Thinking one does know when he has not gotten it inspected closely;

    (b) Not believing the graph and Indicators; and

    (c) Not acting, are the fatal errors.

    Doing 1 to 5 tells us who's an executive and  doing  (a),  (b)  and  (c)
tells us who shouldn't be an executive.

    If this system is in effect the org can't help but boom. We will call
    this the FAST FLOW SYSTEM OF MANAGEMENT.

    It is a very precise art. It's like auditing. One  predicts  the  slumps
and reinforces the tendency to boom.

   It can't miss. If it's done completely.



L. RON HUBBARD

[LRHNOTE: Study this. Shows why of OIC.]



LRH:ml.rd

Copy right �196 5

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 6 FEBRUARY 1968

Remimeo

                           ORGANIZATION - THE FLAW

    I looked for a long time for any flaw in the idea  of  organization.  It
does have a flaw.

    The basic flaw in organization is INSPECTION BEFORE THE FACT. That means
inspection before anything bad has happened.

    Violations are so harmful they destroyed  every  great  civilization-the
Roman, the British, the lot. For every flow is slowed or stopped.

    The prosperity of any organization is directly proportional to the speed
of its particles-goods, people, papers.

    World trade, world shipping, world prosperity is dying only  because  of
the cumulative effect of inspection before  the  fact.  Passports,  customs,
safety regulations, general government interference before anything bad  has
occurred add up to a SUPPRESSIVE SOCIETY and therefore, soon enough, a  dead
one.

    Penalty after the fact has occurred disciplines the criminals  and  does
not pull down the majority to criminal level.

    Scientology  organizations  must  never  lose  sight   of   the   reason
organizations have decayed.

L. RON HUBBARD

Founder

LRH:adv.rd Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

          HUBBARD COMMUNICATIONS OFFICE      Saint Hill Manor, East
                              Grinstead, Sussex

Gen Non Remimeo  HCO POLICY LETTER OF 4 MAY 1965 HATS:

Tech Sec

DofP

DofT

Staff Auditors   RELEASE AWARD

Qual Sec

Dir Exam    SAINT HILL Dir Rev CC Officer Dir Certs

    Where a Staff Auditor in Review or Sthil HGC brings a pc to Release, the
following procedure and routing must be followed:

    The Staff Auditor brings the folder and pc to the  D  of  P  or,  if  in
Review the Case Cracking Section Officer.

    The D of P or CC Officer verifies from the folder and Staff Auditor that
the processes ordered have produced the exact result required of them.

    The D of P or CC Officer sends the folder to the safeguarded and  locked
Case Files in Archives and a chit to the Tech Sec who passes it to the  Qual
Sec. A copy of the chit, stating that the pc has been brought to a state  of
Release and  that  the  processes  used  have  been  precisely  applied  and
produced the exact required result, is given the pc.

   The pc presents the chit to Examinations.

    Examinations looks at the pc and unless bad indicators  are  plainly  in
view, passes the pc on to Certifications.

    If the pc looks or sounds bad, Examinations diverts the pc to Review and
calls the Tech Sec and Qual Sec on an urgent basis so that  the  matter  can
be taken up and sends the attestation to Ethics.

    If the pc's good indicators are obvious Examinations does  not  do  more
than log the pc's passage, and initials the pc's chit and directs the pc  to
Certifications. (See HCO Pol Ltr Fast Flow System of Management.)

                                  DECISIONS

    The Staff Auditor's termination of  auditing  depends  entirely  on  the
attainment of the exact phenomena required of the final process.  When  this
is achieved, the session is terminated and the pc is routed as above.  Meter
phenomena will be there but is not required in the decision.

    D of P or CC Officer: The D of P's or CC Officer's decision is based  on
examination of the Auditor's reports and any personal comment by  the  Staff
Auditor. If these show the processes produced the exact  required  reaction,
the pc is given a chit and sent to Examinations. If  not  as  expected,  the
whole matter is reported to the executive's division  secretary  and  Ethics
is sent for  urgently  as  there  is  a  lie  or  alter-is  somewhere:  (the
processes are that exact).

    Examinations: Does pc have good indicators in a casual  inspection,  and
does pc have a chit. If yes, pc goes to Certification. If  no,  pc  goes  to
Review and Tech and Qual Sees are given a report and Ethics is sent  for  as
there is a false attestation.

    Certification: Does pc have a chit signed by the D of P  or  CC  Officer
and initialled by Examinations. If yes, Certifications issues the award.  If
no, the matter is referred to the Qual Sec and Ethics is called.

                               CERTIFICATIONS

   On the pc's arrival in Certifications, Certifications

   (a) Receives chit signed by D of P or CC Officer and verifies that it is
       initialled by Examinations and that this  is  the  pc's  right  name
       (identification can be required).

   (b) Enters the pc's name and address and the date in the Release Book
       and initials it.

    (c)     Gives the pc a copy of HCO Info Letter of 4 May 1965.

    (d)     Makes out an Invoice for a Release pin, no charge.

    (e)     Issues the pc a Scientology Release pin.

   (0 Initials and files the chit.

   (g)     Sends a copy of the Invoice to the Auditor.

     (h)     Sends a copy of the Invoice to the Qual Sec who puts it in
    weekly report      forwards to Inspection and Reports for OIC at the
                           weekly reporting time.

   This    ends the matter for the org.

    Grade certs and all other certs and awards are handled on more  or  less
the same routing where awarded in an org, but most are of course based on  a
thorough Examination by Examinations.

    The above fast flow  method  for  Release,  recording  and  awarding  is
possible mainly because of the character of the  processes  which  make  the
good indicators or the bad indicators completely unmistakable. Further,  the
number of Releases (Keyed out Clears of yesteryear) now being  made  in  the
Saint Hill HGC and Case Cracking Section are becoming too numerous to  admit
of a slower procedure of award.

                                             L. RON HUBBARD LRH:mh.rd
Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED   [Cancelled by HCO
Policy Letter of 23 May 1970 in this section.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 9 JULY 1965 [Excerpt]

                                Tech Div Qual Div

                            Gen Non Remimeo

                                 QUAL GOOFS

    The Examiner in Dept of Examinations can goof on examining pcs sent  for
declare release by not abiding by policy of his role in this.

    The Examiner just looks at the pc. He does not examine the folder or put
pc on a meter. That's all been done. He just  looks  at  the  pc.  Pc  seems
bright, then he passes; pc gloomy, he sends to Review.

    The point is contained in the Fast Flow System. You  don't  check  lines
until there's something wrong with them. You don't try to find things  wrong
as the first action.

   The Examiner must have a reality on other hats and not try to wear them
                                    all.

    An Examiner can ARC Break a new release or rehabilitated release all  to
pieces before the person is so declared, by being nosey and suspicious.  The
pc is enroute to Certs and Awards. The Examiner stop is just a glance for  a
Release of any kind. It operates like a refusal to ack if the Examiner  goes
nosey at this point.

LRH:ml.rd

Copyright � 1965                                 L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED        [A complete copy of this  Policy  Letter  appears
on page 142,]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 21 JULY 1966

Remimeo

                                TECH vs QUAL

    The general rule is laid down that, except  for  Declaration  of  Grade,
Certificate or Class, Tech shall attempt to handle all it can on  all  cases
and students and only when Tech  personnel  consider  it  hopeless  (or  the
student or pc is ready for Declare, Cert or Grade) shall the student  or  pc
be sent to Qual.

    "Review flat" is not now to be considered mandatory. The  pc  previously
has been sent to the D of P and then to Qual to verify  that  a  flat  point
has been reached. This routing is ended. If the auditor or Case  Supervisor,
either one, wants a check for the flatness of a process, only  then  is  the
pc sent to the D of P (not to Qual also). If the flatness indicates a  grade
has been attained the usual action is just send from auditor to examiner  in
Qual.

    To routinely and always send a pc for a flatness  of  process  check  is
actually a violation of the Fast Flow Management System.  It  checks  things
which may be all right.

    Review, when it finds a rehab incomplete, should quickly  route  the  pc
back to Tech. As a general rule, only when Tech is utterly at  a  loss  does
Review take over and audit the pc.

    The Case Supervisor  should  keep  and  post  HGC  auditor  "statistics"
announcing goofs and wins. The Case Supervisor must require a retrain of  an
HGC auditor whenever a pc winds up being audited in Review.  I  always  send
the auditor to Interne Training for retrain whenever I have to send a pc  to
Review.

    Processing today is very simple but very exact. The data is  all  there.
That's the only data. Don't add any. Just do what the HCOBs say. There  are
no exceptional cases.

    HGC auditors who over-run just don't know what a free  needle  is.  They
should ask a Clear to hold the cans so they can see one.

    When you check for flatness on a process gone to  free  needle  you  may
overrun it. For the auditor, the D of P  and  the  Examiner  and  Review  to
check, each one, for flatness, will goof up a flat point every time.

    For the Case Supervisor to neglect ordering retraining of  his  auditors
when he finds pcs not doing well is a grave omission.

    For Tech not to carry on trying and limply turn all bits and pieces over
to Qual is to train Tech into weakness.

   Two rules:

    In Tech, when all else fails, then hand it over to Review. In any
    difficulty, when all else fails, do what Ron says.

                                             L. RON HUBBARD

LRH:lb-r.cden Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 6 AUGUST 1966

Gen Non-Remimeo Full Dist SH Only Applies to SH Only

                              DECLARE, MULTIPLE

    At Saint Hill HGC only, where rehabilitation is the  main  action  below
Grade V, the principle of multiple declare will be adopted  for  all  grades
below V whether released or rehabilitated.

    This means that a pc may be run by an HGC auditor, with the  supervision
of the Case Supervisor and Director  of  Processing,  up  to  and  including
Grade IV without sending the pc to Qual for declare.

    When the HGC pc has attained Grade IV, the pc is then routed to the Qual
Examiner who passes (or flunks the pc) for Grades 0 to IV.

    Certs and Awards  will  print  and  issue  a  combination  0-IV  Release
Certificate and issue that when the pc  arrives  at  Certs  and  Awards  for
multiple declare.

    The pc may be given a slip by the auditor  denoting  the  attainment  of
each lower grade or rehab of it, not as a cert but  as  an  acknowledgement.
The pc can then turn this into the Examiner when up for multiple declare.

    Those pcs who are audited for just one grade at a time  (such  as  staff
pcs or student pcs) are declared for each grade  in  the  usual  fashion  as
they are not receiving continuous auditing.

    When a multiple declare has been awarded the pc is then,  if  so  signed
up, taken through the Power Processes and is declared at Grade V.

    Grade VA is also separately declared. pcs who cannot be straightened out
    by Tech are of course sent to Qual as usual.

    No cross checking is done on the pc by the D of  P  or  Qual  for  these
lower grades as they are each one attained. This is up to the auditor.

   Lines remain otherwise unchanged.

    In a 25 hour auditing week, an HGC SH  auditor  is  expected  to  get  a
minimum of 8 completions.

                                             L. RON HUBBARD

LRH:pq.cden Copyright �1966 by L. Ron Hubbard ALL RIGHTS RESERVED

[Cancelled by HCO P/L 10 May 1970, Urgent-Important-Single Declare, page
98.]

                                                NOT   HCO   POLICY   LETTER
                                             CORRECT COLOUR  FLASH  BLUE  ON
                                             WHITE

                             EXECUTIVE DIRECTIVE

              ED 805 INT (Originally issued as Flag Order 340)

                               11 January 1968

                              SPEED OF SERVICE

     In the matter of courses and students SPEED of service is of vital
                                 importance.

    The prosperity of a business is directly proportional to  the  speed  of
flow of its particles  (despatches,  cables,  goods,  messengers,  students,
customers, agents, etc).

   To prosper, service must be as close to instant as possible.

    Anything which stops or delays the flows of a business or delays or puts
a customer or product on WAIT is an enemy of that business.

    Good management carefully isolates all  stops  on  its  flow  lines  and
eradicates them to increase speed of flows.

    Speed of service is of comparable magnitude to quality  of  service  and
where exaggerated ideas of quality  exist  they  must  become  secondary  to
speed.

   Only then can a business prosper.

[pic]

L. RON HUBBARD

Founder

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                                   Remimeo

                    HCO POLICY LETTER OF 7 FEBRUARY 1968

                         ETHICS FAST FLOW AND ETHICS

   It is an actual fact by actual test that

        SOFT ETHICS IN COMBINATION WITH FAST FLOW GRADE AND CLASS
        ATTESTATION WILL COLLAPSE AN ORG.

    If false attestations are not met with savage  ethics  actions  an  area
becomes filled up with people who have the overt of  false  attestation  and
whose natter kills sign ups.

    It is sometimes easier for a pc to falsely attest than to face  his  own
bank. To escape, he  falsely  attests.  If  ethics  action  for  such  false
attestation is soft, it encourages him to falsely  attest  as  there  is  no
real penalty. Where ethics action is savage, it is easier for  him  to  face
his bank and so he actually makes it.

    Only about 4 or 5% will falsely attest in the face of heavy ethics. This
is no reason to hold up 95 or 96 people every hundred.  Savage  ethics  such
as a Condition of Liability enforced prevents the number  from  getting  any
larger than 4 or 5%.

   So don't go soft on ethics penalty for false attestations.

    L. RON HUBBARD Founder



    LRH:adv.jp.cden.rd

    Copyright (c) 1968

by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 24 FEBRUARY 1968

Gen Non-Remimeo SHSBC Students SH Tech & Qual Staff SH Foundation

                   FAST FLOW FOR SHSBC STUDENTS' PRECLEARS

                     Amends HCO Pol. Letter 30 Dec. 1966

1.  The supreme policy being: RAPIDITY OF PARTICLE  FLOW  ALONE  DETERMINES
    POWER, it is imperative  that  the  preclear,  once  the  completion  is
    reached, immediately continues the routing on  lines  and  finishes  the
    cycle he is on.

2.   Therefore, any stops put  forward  by  the  insistence  that  a  SHSBC
    Student's preclear should wait until the evening or  even  the  week-end
    for the Declaration of his grade or grades on foundation lines,  instead
    of day lines is a violation of the Fast Flow System and constitutes  use
    of policy to stop a flow.

3.   Therefore in future preclears are to be put on lines for declaration
    of a grade or grades without any delay on lines whatsoever.

LRHjc.rd

Copyright �1968 by L. Ron Hubbard ALL RIGHTS RESERVED

|Blanka Annakin|-|Public Exec Sec|
|              | |SH             |
|Edie Hoyseth  |-|Qual Sec SH    |
|Bene Neal     |-|HCO Area Sec SH|
|Monica Quirino|-|HCO Exec Sec SH|
|Herbie        |-|Org Exec Sec SH|
|Parkhouse     | |               |
|Ken Urquhart  |-|LRH Comm SH    |
|Anne Tampion  |-|D/HCO Exec Sec |
|              | |WW             |
|Allan Ferguson|-|Org Exec Sec WW|
|Tony Dunleavy |-|Public Exec Sec|
|              | |WW             |
|Ken           |-|LRH Comm WW    |
|Delderfield   | |               |
|Joan McNocher |-|Dep Guardian WW|
|Mary Sue      |-|The Guardian WW|
|Hubbard       | |               |


    for

L. RON HUBBARD

Founder

   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

                 HCO POLICY LETTER OF 11 MARCH 1968 Remimeo

                              FALSE ATTESTATION

    For persons  who  have  been  found  guilty  at  any  time  of  a  FALSE
ATTESTATION - thereafter an attestation will never be  accepted  by  anyone.
There will only be an examination.

                                             L. RON HUBBARD LRH:jc.kd
                               Founder Copyright� 1968 by L. Ron Hubbard
ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

          HCO POLICY LETTER OF 14 MARCH 1968 (Re-issued 8 May 1968)

Remimeo

               POLICIES GOVERNING THE QUALIFICATIONS DIVISION

                         FAST FLOW QUAL SEC - ORDERS

1.   Get the Org Board changed immediately to read:

   Dept 13C&A Dept 14 Review Dept 15 Exams

   Just change the depts, not the awareness levels.

2.   If not available in the office, get within two (2) hours:

   a.   for Exams:

        (1) one card file-metal preferably

        (2) 1000 cards for it-3" x 5" approx.

   b.   for C & A:

        (1) 1 legal size file cabinet

        (2) 500 legal size folders

        (3) 1 ledger or log book

   c.   forQual:

          (1) get a stencil made immediately of each of the attached routing
                                            forms and have 100 run off each.

3.   You no longer have an I & I Officer-re-assign to auditing if trained
    or to cover or help another Qual post.

4.   Stats:

       Dept 13C&A- awards given.

       Dept 14 Review - cash collected, and No. of completions.

       Dept 15 Exams - No. persons put back on lines.

5.   Staff policy checkouts are done by attestation. Specific orders  given
    to get star rate checkouts are done  by  Cramming  Officer.  A  specific
    staff training schedule should be set up to train staff  evenings.  This
    to cover Staff Status  check  sheets  and  Org  Exec  Course.  Out  tech
    auditors get corrected in Cramming.

6.   No staff training or staff review officer:  troublesome  staff  go  to
    Ethics. After their Ethics is in, stats up, then if they still  need  it
    they get a review at own expense. No disagreement  checks.  Instead  get
    Ethics. Anyone sent for  a  disagreement  check  for  natter,  etc  gets
    Ethics. If no trouble but wants a disagreement check, he  gets  a  green
    form and disagreement process if necessary. No one tells Qual what to do
    and an Org is not a Clinic for staff members.

7.   See the attached hats, forms, and outlines of Qual.

8.   See that Academy gives R factor sheets to Students (will be published
    soon).

9.   Make it go right.

   QUAL DIV AO Fast Flow is obtained by removing all unnecessary actions.

    For example, a routing form has a section for accounts on it, to pay for
Review. However, pc paid for an hour in advance and didn't go over the hour-
cross out the

accounts section and send him to the next point. Example: a guy  comes  from
accounts going to C & A-the form has I & I on it-this is unnecessary,  cross
it out. He goes straight to C & A. So you have to evaluate  whether  or  not
the step is necessary to the action at hand.

    Qual never has a line up of PCs. You audit them fast. You  may  have  to
grab your C & A and send him to audit-the Qual Sec  then  covers  his  post.
You may have to  grab  other  staff.  You  may  have  to  audit  all  night.
Regardless, you keep the flow going. IF you are absolutely overwhelmed  with
PCs, and all available Auditors are auditing,  send  those  waiting  off  to
play in the grass, eat, see a movie, anything,  but  don't  just  keep  them
sitting there. May be Distribution has some mail to go out, etc.  If  you're
sure it'll be a short wait, keep one or two nearby.  Bodies  sitting  around
are just solidifying beings. Don't let it happen. But  don't  misfigure  and
send them all out of reach so none can be gotten when you  have  an  auditor
free.

    You also push preference. All PCs pay for Qual in Advance if possible at
all. Deposit fifty pounds at accounts toward Reviews. Pay  for  an  hour  at
least. Pay for a day's Cramming in advance.

    And you  don't  accept  this:  Joe  is  nattery  on  his  post  and  has
disagreements, give him a disagreements check.  Send  this  boy  to  Ethics.
After he's been behaving and doing well he can have a Review if  it's  still
necessary. Don't validate this jazz. Beat him on the head instead.  And  you
never accept orders from anyone else-not in Qual.

    Bill needs an S & D-well all you know is someone thinks he needs an S  &
D-you do your Green Form with a yawn and find out what's really going on.

                                QUAL SEC HAT

 1.  Purpose  is  to  co-ordinate  your  three  departments,   remove   all
    inspections before the fact, keep the flow up, and maintain Qual as  the
    corrector of flat ball bearings.

 2. If your Rev Dept runs out of auditors you can send your Dept heads to
    audit and you cover their post.

 3. Your Dir Rev can call other Staff to help audit-like idle HGC auditors,
    etc. See FO 340 "Speed of Service".

 4. Your stat is cash collected and No. of completions (i.e. Rev &
    Cramming).

 5. You assign department conditions quickly by stats.

 6. You know the functions and purposes of every hat under you.

 7. Attached are the hats of your 3 depts, your new routing forms, and a
    write up on Qual in general.

 8. Routing forms-the terminal sending tells the router where to go with
    it.

 9. Do a folder inspection each day and get your auditors' tech corrected
    all the time in Cramming-you instantly assign conditions for out tech.

10. See that memberships are removed from Qual-it is not correction-it is a
    dissem function.

N.B. If Qual's stat going way up and Tech's is going  down,  evaluation  and
   invalidation is likely occurring at C & A and Qual is not  putting  tech
   in and may well be getting up stats by having to do each Rev PC 2  or  3
   times instead of handling him correctly the first time.

                        DEPT 13 C & A HAT Handles all completions, gives
   certs, sells bracelets. Stat - awards given.

1. Keeps a log of all people who come  through,      recording  date,   what
   they completed, who attested that they completed.

  Los:

|DATE     |NAME          |AWARD          |ATTESTED    |
|6 Jan 68 |Joe Jones     |end Rev        |B. Bates &  |
|         |              |               |J.J.        |
|6 Jan 68 |John Johns    |Grd. 0         |B. Bates &  |
|         |              |               |J.J.        |
|6 Jan 68 |Bill Bomes    |HCOB 2 Jan 67  |B.B.        |
|6 Jan 68 |Mary Jab      |HRS theory     |D. Domb &   |
|         |              |               |M.J.        |


   Keeps PCs and students in same log. Clears in another log. OT grades in
   separate logs.

2. Receives a person : patter:

  a.   Sends accounts invoice to Rev (if Rev PC or Cramm student).

  b.   Gets attestation in duplicate.

  c.   Files one copy in C & A file.

  d.   Staples a copy on the form-behind it-the routing form.

e.  Fills in the log book with date, NAME AS THEY WANT IT ON THEIR

        CERT and who attested. f.   Issues Cert as fast as possible.

       (1) Follows usual lines to get cert signed and issued-all
          attestations are accepted by HCO etc-no further inspection.

       (2) Only issues Cert if accounts Paid on the action.

3. Sends the person on to the Dir of Success or wherever indicated on the
   form.

4. The PC or student signs an attestation slip that  he  has  completed,  or
   can apply the data or has attained the grade. All  attestations  must  be
   action attestations. Never one like "I've read the  data  and  know  it".
   Only, "I can apply Q & A data to a PC", is acceptable for an attestation.

5. When the attestation is signed C & A files a copy in the person's file
   and staples a copy to the routing form.

6. C & A invoices that he has attested and staples a  copy  to  the  routing
   form. The attestation is written on the invoice by the Dir C & A  (that's
   what 4 and 5 above are about). You don't have separate people doing this-
   no I & I etc-ifit takes a long time someone has added something.

  If the routing form has an actual attestation on it-have him  sign  it-in
  this case you note on a chit that it's been signed, pc or student's name,
  what it was for, and the BR number. Then file the chit in his file.

|e.g.   |Jones, Bill signed|25/1/6|
|       |BR 36 for HCA Cert|8     |
|       |Course            |      |


                               Joe Baines C&A

  Naturally if you have made up attestation forms,  you  would  not  do  an
  invoice. You can use 2 pieces of paper and a carbon instead  of  invoice.
  One invoice goes to C&A file (5 above), and one is stapled to the back of
  the routing form-no more folders full of  loose  invoices-and  make  sure
  accounts staples invoices to forms where form says to. No paperclips.

7. C&A keeps a carbon and a piece of paper behind the log page-end of day
   it is sent to Exams.

8. This system obviously does away with ALL examinations-only attestations
   are used.

9. If the PC is not sure of the grade, GIs in, feels  it's  something,  send
   him to the Examiner for a Minus Scale assessment and/or to  find  out  if
   it's some other grade (HCO B 27 Sept 1965).

   If it's not that, Exams sends to Review for correction. If Review  finds
   tech goofs the auditor will then get assigned a Condition  depending  on
   the severity of the goof.

    If it is a minus scale or another grade. Exams returns to C & A  to  so
    attest and then back to the HGC.

10. Students bring their PCs in to C & A at the end of each release for
    attestation.

11. File all chits right away. Never leave until end of  day.  Your  filing
    cabinet and stack of new folders is to be placed at your elbow where you
    can just reach over and File  immediately.  Always  complete  cycles  of
    action.

                     DEPT 14 - REVIEW - CORRECTS PEOPLE

   Stat - cash collected.

1.   Receives PC and does standard Green Form-picks up each thing as it
   reads.

2.  Ethics says do an S & D-Rev does a Green Form and finds  it's  a  missed
   w/h-no S & D done. NO ONE TELLS QUAL WHAT TO DO-HCO says do a sec check,
   Qual does a Green Form. Get the idea-NO ONE TELLS QUAL WHAT  TO  DO!  NO
   ONE!! EVER! EVER!! EVER!!!

3.   Review then sends him on when done.

4.   If the guy has been sent to Review by Exams, is in Liability for  False
   Attestation, Review's standard action is-Green Form, List-7, S & D  type
   "W", "S", S & D Type "U", Rem A, Rem B-in that order. He gets them  a\\-
   EVERY TIME-^0 EXCEPTIONS. If he gets a FN on one S  &  D  though,  cease
   doing S & Ds.

   Then he goes to Accounts, pays for that and goes to  Cramming  where  he
   gets-all the EM Drills star rate checked out,  the  Comm  Course  drills
   star rated, DMSMH & The Dian Course HCOB star rated,  the  CC  materials
   star rated, and anything else Cramm cares to  add  (this  is  for  a  CC
   student-you'd change the CC material for someone else and perhaps the L-
   7); never change the order.

   The S & Ds in this case are done at regular Review rates.

   To Ethics after the S & Ds to disconnect naturally (unless ended on a FN
   and he's not been declared PTS). See  the  long  routing  form  for  the
   section where a guy comes out of Review headed for Ethics-in  this  case
   though, C & A would do all

   steps.

5.   Such a person came from Exams where his folder was gone over,  his  out
   tech chitted, and where he was sent to Ethics, then Rev. Ethics has  him
   for 5 mins and that is ALL-no long lines outside Ethics  either.  Before
   he gets to Review his Ethics Order should be coming off  the  presses-it
   must be fast-a week old Ethics order, even one a couple hours  old,  may
   be too late-he could be up scale a few conditions by then. Speed is what
   counts. One student here went from Liability to Clear in about 48 hours.

6.   Cramming:

   a.  is TOUGH,

    b.   is the only place in the ORG where star rate check outs are done,
    c.   if Ethics has someone confused about Conditions, he goes to
    Cramming (by the way. Ethics should have a stack of Conditions policies
    to hand people), d.   staff gets Crammed at staff rates if they need it.
    No special sections for staff.

   N.B. on S & Ds: If Qual finds he needs S & DJust use  the  provision  in
   the Rev Routing Form. If ends on FN no need to see Ethics. If item found
   send to Ethics for disconnection. However, if Ethics sent him for S &  D
   and Qual found he did need one and so gave one, he goes back  to  Ethics
   whether ended with FN or an item so that PTS order can be cancelled.

7.   Dir Rev constantly checks Rev folders for out tech-daily-and sees that
   it gets corrected immediately in Cramming.

                                DEPT 15 EXAMS

  Handles those who have goofed. Stat - No. people put back on lines.

1. He's like a second Ethics Officer. You don't want to wind up in his
   hands.

2. He keeps a card file of names. The Reg sends him a  list  of  names  each
   day of everyone who signed up for something and what it was-the Reg  does
   this simply by placing a carbon and a piece of paper behind the log page-
   end of day it's sent to Exams.

3. The daily list from C & A and from the Reg is recorded in the card file.

  E.g. of a card:   Blow, Joe

                signed for:         Grd 0 2 Jan '68 (done 5 Jan) Liability 3
                               Jan Rev(done 4 Jan) Grd 1 6 Jan (done 6 Jan)

  Follow this form exactly, anything completed goes in parenthesis.

   N.B. This PC you'll therefore note is not yet  in  Normal  Operation  and
   hasn't signed for Grd 2.

4. About 5 pm each day, Exams goes to Tech and goes through their  files  to
   find who hasn't sent in their auditing slips-doesn't apply to outer orgs.
   Each person he finds he sends  a  Summons  to-failure  to  report  to  an
   examiner results in an assignment of the Condition of DOUBT.

5. When he  appears  the  Examiner  goes  through  his  folder-out  tech  is
   chitted, the PC sent to Ethics right then,  then  to  Accounts,  then  to
   Review-you do only ONE copy of the chit-it goes with the folder-you don't
   want CC and OT chits floating around and in comm baskets.

  You don't care how long Exams hangs the guy up in  Review-Exams  says  he
  gets Level "0" star rated, that's it, he  gets  it.  If  he  got  to  the
  Examiner, then that's it-he gets the works.

6. If business is slow, Exams starts picking up the PCs who checked the
   "POOR" box on their slips and sends them a Summons-doesn't apply to outer
   orgs.

7. Exams gleans its card file often, looking for who finished something  and
   then didn't take the next step. Looking for who  signed  for,  but  never
   finished. These all get Summonses.

   Once in a blue moon Exams gets someone who is okay-Exams just  lets  them
   go-but this situation is rare.

  Supervisors send students to Exams who clean cleans on  themselves,  have
  lousy indicators, want Cramming, want a written exam to prove  they  know
  it (indicates uncertainty, so something is out). Supers watch  for  these
  things.

  As soon as a Condition formula has been applied  and  effected,  the  PC,
  student, or staff member applies for an upgrade to whomever assigned  the
  condition. Naturally, if Review actions are incomplete, he couldn't be in
  Normal Operation as not all is corrected yet.

   Supers' guide is, is the student learning and  becoming  certain  of  his
   data, not his time on course-there no longer  are  any  time  limits  for
   courses.

  Supers see these things. They do not inspect before the fact. They  watch
  indicators. If a student bogs down he goes to the Examiner  who  probably
  sends to Review and Cramming (probably needs Rem A & B, perhaps an S & D,
  & Cramming). Super attests  on  check  sheet  that  the  check  sheet  is
  complete and up to date when the student gets it.

8. IfQual's stats are down, Exams isn't doing its job.

9. Exams is after the dirt. Who falsely attested? Who said he could  do  and
   then botched it up? Exams is an inspector AFTER  the  fact  of  something
   going wrong.

  Qual NEVER inspects before the fact of something going wrong.

   Exams looks for the student who got his CC materials but who has yet  to
   attest that he can apply them-send him a Summons-probably needs an S & D
   or Cramming or Rem A & B, or all of these.  Exams  sends  to  Review  to
   determine for sure on the S & D-but this one is  paid  for,  $100,  even
   though done in Review.

10. Exams can issue a Summons to anyone found off the Road-like dead files.
   Qual'sjob is to get tech in fast-fast correction and thorough-and
   complete.

11. See the C & A hat re PCs who come to you for minus scales, etc.

12. PCs or students all confused about conditions-send to Cramming.

13. Get co-ordinated with the ARC Break  Reg  so  that  you  aren't  issuing
   summonses to those people. However, if she gets no response,  she  sends
   you the folder and you issue a Summons.

                                             Lt. Fred Payer FP:adv.jc.rd
                                   Sea Org Copyright� 1968
                for by L. Ron Hubbard                                 L.
RON HUBBARD ALL RIGHTS RESERVED                           Founder

[Cancelled by HCO P/L 13 December 1968, page 93; added  to  by  HCO  P/L  28
January 1969, page 94; and also cancelled by HCO P/L 23 May 1970, page  101.
See also 6 April 1970 Issue II, page 96.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                                   Remimeo

                      HCO POLICY LETTER OF 15 MAY 1968

       (Additions to HCO Policy Letter of 14 March 1968 reissued 8 May
           1968, "Policies Governing the Qualifications Division")

Refer Page 87, point 4, Qual Sec Hat.

   As per ED 935 INT, the GDS Qual Stat is dual stat-

    1.   Gross Income of the Org divided by the number of persons on staff.

    2.   Cash collected by reason of the Division and No. of Completions.

Refer Page 88, point 9, C & A Hat.

   HCO Bulletin 2nd January 1967 "Examiner's Safeguard" is to  be  used  as
   well. This is in the case of pc not being sure of  the  grade,  GIs  in,
   feels it's something, send  him  to  the  Examiner  for  a  Minus  Scale
   Assessment and/or to find out if it's some other grade (HCO B 27th  Sept
   1965).

   HCO B "Examiner's Safeguard" should  be  brought  to  the  attention  of
   students on Level 0, HRS Checksheet.

    Note that S & Ds are now part of the Level IV HAA as per 14th Mar 68 HCO
    Pol Ltr.

Refer Page 89, point 6, Dept Review.

   On LRH instructions the Staff  Training  Officer  is  to  be  reinstated
   immediately. Staff members  required  to  attest  on  Policy  should  be
   required to demonstrate, not just attest. It is a must  for  people  who
   have a history of  false  attestation.  On  the  Interneship  and  SHSBC
   checkouts as per HCO Policy Ltr 4 Oct 67 "Theory  Checkout  Data"  using
   twin system and clay table demonstrations on HCO Bulletins  marked  star
   rated is to be employed.

|Allan       | |Org Exec Sec |
|Ferguson    | |WW           |
|Ken         | |LRH Comm WW  |
|Delderfield | |             |
|Joan        | |Dep/Guardian |
|McNocher    | |WW           |


Mary Sue Hubbard The Guardian WW

for

L. RON HUBBARD

Founder



LRH:js.rd

Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

[Cancelled by HCO P/L 23 May 1970, page 101.]

    NOT HCO POLICY LETTER CORRECT COLOUR FLASH BLUE ON WHITE

    EXECUTIVE DIRECTIVE FROM L. RON HUBBARD

LRH ED 29 WW 16 SH 1 EU 1 US                        1 August 1968

[pic]

CANCEL ATTESTATION ON UK AND US SHSBC AND REVERT  TO  EXAMINATION.  LIKEWISE
ON ALL ACADEMY STUDENTS IN UK. GET IN TRS AND EXACT GRADE  PROCESS.  RETRAIN
ALL WHO FLUB OR GET ETHICS RECORDS PRIOR TO THIS  DATE.  YOUR  PROGRAM:  GET
AUDITORS GET RESULTS GET UP STATS.         LOVE RON.

L. RON HUBBARD

Founder

01082R               [Cancelled by LRH ED 82 INT and  HCO  P/L  3  September
1969, page 95.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 7 SEPTEMBER 1968

Remimeo

                        REVIEW COMPLETE PC ATTESTATIONS

    The following sign is to be placed up in every auditing room  and  every
Qual in the world-

   IF YOU FEEL YOUR REVIEW IS COMPLETE YOU MAY GO TO  CERTS  &  AWARDS  AND
   ATTEST THAT IT IS AND ATTAIN AUTHORITY TO GO BACK ON COURSE  OR  TO  THE
   HGC.

    It is illegal for an auditor to tell a pc to attest. It comes under  the
heading of evaluation.

                                             L. RON HUBBARD

                                             Founder

LRH:mps.ei.rd Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 13 DECEMBER 1968

Remimeo

                                CANCELLATION

    HCO  Policy  Letter  of  14   March   1968,   Policies   Governing   the
Qualifications Division is hereby cancelled as it violates  the  purpose  of
the Qualifications Division which is:

    TO ENSURE THE RESULTS OF SCIENTOLOGY, CORRECT THEM WHEN NECESSARY AND
    ATTEST TO THEM WHEN ATTAINED.

    Qual is to revert to its original  org  board  formation  prior  to  the
issuance of the above Policy Letter, in other words:

   Dept 13 Exams - contains I & I Officer

  Dept 14 Review - includes Staff Review Officer and Staff Training Officer

   Dept 15 Certs & Awards - contains memberships.

   All routing forms are to be changed as necessary.



Philip Quirino

Tech & Qual Aide

    for

L. RON HUBBARD

Founder



LRH:PQ:ldm.ei.rd

Copyright � 1968 by L. Ron Hubbard

ALL RIGHTS RESERVED      [Cancelled by HCO Policy Letter of 23 May  1970  in
this section.

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                                   Remimeo

                    HCO POLICY LETTER OF 17 JANUARY 1969

                               PC ATTESTATIONS

                          (Covers pcs and pre-OTs)

    Although the right of a preclear to attest completion may not be  denied
him, it is still ultimately the Case Supervisor who says whether or not  the
case is complete.

   This appertains QUAL D1V pcs and pre-OTs.

    It was found conclusively that no matter how good and radiant and  great
the pc feels, and how fantastic the indicators are even  at  the  examiner's
desk, the pc will come to grief when out tech has occurred.

    A large number of pcs and pre-OTs  attested  complete  whilst  the  Case
Supervisor detected out tech in their sessioning. As they had  been  audited
by Class VIIIs with excellent TRs. good indicators and meter phenomena  were
in, and remained in, on some cases for several  days  even,  but  sooner  or
later the case was found  in  Ethics  or  medical  or  post  trouble,  or  a
combination of all of these.

    So let him attest complete all he wants, but the C/S decides.  And  this
is done solely on what he  sees  in  the  folder.  NOTHING  ELSE  unless  he
requires additional data for which lines exist.

    Tech is far too deadly in its accuracy to let any pc out of Qual  whilst
knowing there is out tech on the case.

    This is not invalidation  of  pcs  as  releasing  them  from  Qual  with
technical outness constitutes the validation of a lie.

    Auditing is too precise and accepts only the STANDARD in application and
result.

Lt. O.J. Roos

Flag C/S

    for

L. RON HUBBARD

Founder

LRH:OJR:ldm.ei.rd Copyright� 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 28 JANUARY 1969

Remimeo

   Addition to HCO Policy Letter of 14 March, 1968 POLICIES GOVERNING THE
                      QUALIFICATIONS DIVISION-FAST FLOW

    As attestation is now back in, Students are not required to  be  checked
out by another person on star-rated materials.  They  do  however,  have  to
attest that they know these materials in every detail. It  is  safe  however
to get someone to work with you on it to be sure you do know it.

    The following statement is to be added to the  forms  that  are  already
filled out at each level:

    "I also attest that I have studied all the star-rated materials for this
level and I know them in every detail."

   This does not apply to Class VIII materials or Power Processes.

Irene Dunleavy

    CS-5

    for

L. RON HUBBARD

Founder

LRH:ID:sdp.ei.cden Copyright �1969 by L. Ron Hubbard ALL RIGHTS RESERVED

[Cancelled by HCO P/Ls 22 July 1969,  Fast  Flow  Training,  below,  23  May
1970, Cancellation of Policies Governing  the  Qualifications  Division-Fast
Flow, page 101, and 29 July 1972 Issue II, Fast Flow  in  Training,  in  the
1972 Year Book.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

       HCO POLICY LETTER OF 22 JULY 1969 (Cancels HCO POLICY LETTER OF
                                28 JAN 1969)

Remimeo

                             FAST FLOW TRAINING

    Although Academy and Briefing Courses are taught on a  fast  flow  basis
with no examinations, students must apply HCO P/L 26  Aug  65,  "SCIENTOLOGY
TRAINING TWIN CHECKOUTS" on all star-rated materials of their level.



W/0 Ira Chaleff Chief Officer AO INT for L. RON HUBBARD

Founder



LRH:IC:nt.ei.cden.rd Copyright� 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

[Cancelled by HCO P/L 29 July 1972 Issue II, Fast Flow in Training, in the
1972 Year Book.]

           HUBBARD COMMUNICATIONS OFFICE     Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 3 SEPTEMBER 1969

Remimeo    (LRH ED 82 INT - 20 January 1969

Qual Sec Hat     Issued as a Policy Letter)

Tech Sec Hat Dept 10, 11, 12, 13, 14, 15 Hats

C/SHats     ATTESTATION REINSTATED

    ATTESTATION OF ALL CLASSES (EXCEPT VIII) AND GRADES IS REESTABLISHED.

    ED 29WW 16SH 1EU 1US which cancelled attestation on  SHSBC  and  any  ED
cancelling attestation is revoked.

    HCO Pol Ltr 14 March 68 FAST FLOW and HCO Pol Ltr 29 Mar 65,  Issue  II,
HCO Pol Ltrs 6 Feb 68 and 7 Feb 68 and HCO Pol Ltr 24 Feb  68  are  returned
to force in all courses, Academies, and SHSBC (but not Class VIII).

    A programme which placed Class VIIIs in every org to safeguard tech  has
now been completed and Class VIIIs are graduating  regularly  from  Advanced
Orgs. This will keep tech in and effective.

    A few auditing errors which came out of FAST FLOW made it  necessary  to
safeguard tech application. This has now been done fully and completely.

    FAST FLOW means the student attests his theory or practical  class  when
he believes he has covered the  materials  and  can  do  it.  There  is  no
examination.

   The student's own attestation is accepted and he is certified. If he has
   made a false attestation it shows up in his auditing.

    However, he will not now be  ordered  to  retrain  if  he  errs  in  his
auditing.  He  will  be  fined  as  an  Ethics  matter.  The  fine  will  be
proportionate to the cost of the auditing done incorrectly.

    This is effective at once. HCO Pol Ltr 14 Mar 68 must be gotten in in
    Qual Divisions over the world.

    With SO VIIIs on the job over the world tech will be  safeguarded.  With
the Class VIII Course now being given in Advanced Orgs, any defects  can  be
remedied.

    Only about 8% of those trained made it slow for the 92%. Thus the speed
    of training is now fully up to the student.

    It has also been found that examinations serve as invalidation and  that
only invalidation knocks an auditor off his stride.

    1 am sorry for any inconvenience or slow this  temporary  suspension  of
Fast Flow may have  brought  about.  The  first  release  of  the  new  non-
examination system was a test. It was withdrawn and any holes in it  patched
up.

    Fast Flow on training as well as auditing is now fully  and  permanently
released. It was not suspended on grades or auditing. It is now restored  to
training.

    Class VIII was a great break through in auditing. It pushed  results  to
100%. With Class VIIIs around the simplicity and directness of  auditing  is
in full view and results will be higher than ever before.

    Note: This does not alter HCO Pol Ltr 5 May  1969,  Issue  II,  Dianetic
Course Examinations.

                       Re-issue from    LRH ED 82 INT    Proposed by
                   Leif Windle, D/Policy Safeguard Chief WW

                       and   Zena Herring, Policy Safeguard Chief AF
                   Approved by    Kevin Kember, A/Policy Safeguard Chief WW

                       for   Jane Kember, The Guardian WW      for

L. RON HUBBARD

Founder



LRH:LW:ZH:ei.rd Copyright� 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

                 HCO POLICY LETTER OF 6 APRIL 1970 Issue II

                                 Remimeo OES

Qual Sec C&A

(Replaces Grade Attestation  forms  of  HCO  P/L  14  March  1968  "Policies
Governing the Qualifications Division")

                    SCIENTOLOGY RELEASE ATTESTATION FORM

    The following is the form to be  used  for  attestation  to  Scientology
Grades of Release; single and triple. Use the form  per  HCO  P/L  14  March
1968 "Policies Governing the Qualifications Division". This form  should  be
printed and used as one form kept in the preclear's folder (a copy  goes  to
CF). If the pc is not attesting to all single or  triple  grades,  have  him
initial the ones that apply and sign the final statement.

                           ATTESTATION OF RELEASE

I, _____________________________ , do hereby attest with my initials

and signature below, that I am satisfied that I  have  achieved  release  on
the following grades. I further understand that it is  a  violation  of  the
ethical codes of Scientology to falsely attest, or falsely fail  to  attest,
to any state achieved.

|SINGLE GRADES                                      |Initial &   |
|                                                   |Date        |
|GRADE 0, COMMUNICATION: I have achieved in auditing|            |
|the ability to communicate freely to anyone on any |            |
|subject.                                           |            |
|GRADE I, PROBLEMS: Through processing I have made  |            |
|to vanish current problems in life, and have the   |            |
|ability to recognize the source of problems and    |            |
|make them vanish.                                  |            |
|GRADE II, RELIEF: Through processing I have        |            |
|attained relief from feelings of guilt or regret   |            |
|about past actions of mine, and do not feel I must |            |
|keep secret anything that has happened.            |            |
|GRADE III, FREEDOM: I have discovered through      |            |
|auditing the source of past upsets and now         |            |
|understand and feel free of such upsets.           |            |
|GRADE IV, ABILITY: I have discovered in auditing,  |            |
|and been released from, fixed and destructive      |            |
|patterns of action of mine. I now feel free to do  |            |
|new things.                                        |            |
|TRIPLE GRADES                                      |            |
|STRAIGHTWIRE: I have achieved in auditing a new    |            |
|understanding of and confidence about, recalling   |            |
|things.                                            |            |
|SECONDARIES: Through auditing, I have              |            |
|re-experienced and been relieved of, incidents from|            |
|the past containing loss and painful emotion.      |            |
|ENGRAMS: Through auditing, I have re-experienced   |            |
|and been relieved of, incidents from the past      |            |
|containing physical pain and unconsciousness.      |            |


|GRADE 0, COMMUNICATION: I have achieved in auditing|            |
|the ability to communicate freely to anyone on any |            |
|subject, and can accept others communicating on any|            |
|subject.                                           |            |
|GRADE I, PROBLEMS: I have made to vanish current   |            |
|problems in life and with others through           |            |
|processing, and now feel confident about handling  |            |
|problems in general.                               |            |
|GRADE II, RELIEF: Through processing, I have       |            |
|attained relief from feelings of guilt or regret   |            |
|about past actions of mine, and do not feel that I |            |
|must keep secret anything that has happened. I have|            |
|discovered people are responsible for the condition|            |
|they are in.                                       |            |
|GRADE III, FREEDOM: I have discovered through      |            |
|auditing the source of past upsets with myself and |            |
|others, and now understand and feel free of all    |            |
|such upsets.                                       |            |
|GRADE IV, ABILITY: I have discovered in auditing,  |            |
|and been released from, fixed and destructive      |            |
|patterns of action of mine and others. I now feel  |            |
|free to do new things.                             |            |


    Having completed the Grades of Release initialed above, I  hereby  state
unreservedly and without influence or duress that I have achieved the  gains
and spiritual betterment I expected from Dianetics and Scientology  pastoral
counselling. As a testimony of satisfaction, I waive any  future  claim  for
refund of offerings made for such services.

|                               |                               |
|Preclear signature             |Date                           |
|                               |                               |
|Witness, C & A                 |Auditor's name                 |


                                                   Craig Beeney, D/G Tech US

                                           for

                                                    Robert H. Thomas, D/G US

                                           for

                                                    Jane Kember, Guardian WW

                                               for

                                           Mary Sue Hubbard, CS-G

                                           for

                                           L. RON HUBBARD

                                           Founder

LRH:MSH:JK:RHT:CB:kjm.ei.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS
RESERVED

[See reference to this Pol Ltrin LRH ED 103 INT, 21  May  1970,  Fast  Flow
Grades Cancelled, page 99.]

[Cancelled by HCO P/L 25 June 1970  (revised  &  reissued  17  July  1970),
Expanded Lower Grades-Chart of Abilities Gained and Inabilities Lost,  page
159.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                       Remimeo ALL TECH AND QUAL HATS

                      HCO POLICY LETTER OF 10 MAY 1970

                             URGENT IMPORTANT

                               SINGLE DECLARE

                         Multiple Declare Cancelled

               (This cancels HCO PL 6 Aug  1966,  Declare,  Multiple,  which
               permitted a pc to be run from Grade 0 to IV and declare  them
               all at once.)

  Policy: Only one grade of auditing may be declared or attested to at one
                                    time.

    Many pcs have been found not to have attained the End Phenomena of  each
lower grade as per both the 1966 and 1968 Classification Charts.

    Unless a pc directly attests the end phenomena to an Examiner the  Grade
cannot be awarded and the pc may not proceed.

    The examiner is permitted to ask the end  phenomena  question  for  that
grade. If the pc cannot attest he has attained it, he must  be  returned  to
session to have the process completed, additional processes  of  that  grade
run.

   The Triple Grade and its havingness is run.

    There are many other processes for each grade which help attain that End
Phenomena.

    The condition has arisen where the lower grades have become slighted  in
orgs and the pc is not being set up well for a stable gain.

   For instance Grade III can be repeated a dozen times.

   The CCHs and others listed on the "Process Taught"  Training  Column  of
the 1966 and 1968 Classifications Chart have become neglected  YET  ARE  ALL
VALID FOR THAT GRADE AND SHOULD ALL BE RUN, FOR A GRADE.

    The Abilities Attained Column, Processing section of the 1966  and  1968
Classification Chart give the question  that  must  be  answered  positively
before the pc is let have the Grade or to have further grades.

    The huge version of the Classification Chart should be republished in  a
huge format modified in text only as it extends upwards into OT grades.

    These Classification Charts,  particularly  the  Column  under  Training
"Processes Taught" and under  Processing  "Abilities  Attained"  are  valid.
"Processes  Taught"  should  also  appear  as  "Processes  Used"  under  the
Processing side. Other Class VI Processes may also be used to  attain  these
abilities.

   IT IS POSSIBLE TO HAVE SEVERAL F/Ns PER GRADE.

    It is Policy NOT to downgrade Scientology lower grades just for the sake
of speed and Admin flows.

   TRs (0 to 9) are curing some drug addicts. They belong before Dianetics.

    Probably the main trouble orgs have had recently has come  from  tossing
aside all Lower Grades. Thus the route to Total Freedom became impeded.

    The Multiple Declare PL and any other advice from anyone permitting  pcs
to escape direct attestation of lower grades and Power  are  NOT  VALID  AND
ARE CANCELLED.

    You will note that even the Multiple Declare PL (6 Aug 66) was  SH  Only
and was intended only for rehabilitation of  already  run  grades  so  Power
could be run.

   DON'T DOWNGRADE LOWER GRADES.

L. RON HUBBARD

Founder

LRH:nt.rw.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

    NOT HCO POLICY LETTER CORRECT COLOUR FLASH BLUE ON WHITE

    EXECUTIVE DIRECTIVE FROM L. RON HUBBARD

Date 21 May 1970

LRH ED 103INT

                              To: All staff OES

   Tech Sec Qual Sec

   All Org Auditors Class VIIIs C/Ses

From: Ron Subject: FAST FLOW GRADES CANCELLED

Reference: HCO PL 10 May 70

    A large number of HCO PLs and HCO Bs are being cancelled. The HGC has
    been permitted to slip into Qual.

    Lower grades have become unmocked  with  the  result  that  lower  grade
results ARE NOT BEING  ATTAINED.  The  effect  is  actually  throwing  away
Scientology.

    These  lower  grades  have  MANY  PROCESSES.  EACH  GRADE  HAS      MANY
PROCESSES.

    If you wonder what happened to income, what happened to your field it is
just this: The HGC slipped into Qual, people  ceased  to  gain  the  Ability
required of each lower grade, Scientology was no longer being  delivered  in
full.

    Every process of the "trained in"  Column  of  the  1968  Classification
Chart IS USED.

    In particular, HCO  Pol  Ltr  14  March  1968  "Policies  Governing  the
Qualifications Division. Fast Flow" is cancelled.

    The Qual Org Board reverts to HCO PL 2 Nov 67. Dept 13 is  Examinations,
Dept 14 is Review, Dept 15 is Certs and Awards.

    A pc completing ONE lower grade must go to the Examiner who asks him the
question contained in HCO PL 6 April 1970 for each grade. This  attest  form
itself is not valid. But the questions for the grade are taken from  an  old
SH booklet on grades. This gives you  a  ready  source  for  the  Examiner's
question.

    All three flows of a triple grade and its havingness can be run  as  THE
LAST ACTION OF THE GRADE. It should only be done after the pc  has  had  any
other processes listed for that grade.

                                     C/S

    The C/S operates now in Div IV the Tech Div, Dept 12. Any EDs or PLs  or
HCO Bs requiring otherwise are being cancelled.

                                     HGC

    The HGC holds onto its pcs, setting up a case, correcting  outnesses  in
auditing a process. "To Review"  is  a  misused  and  abused  term.  An  HGC
auditor can certainly handle a chain that wasn't finished in last session.

    ONLY WHEN THE DIV IV C/S OR TECH SEC OR D OF P GIVES UP ON A  CASE  DOES
IT GO TO REVIEW.

                                   REVIEW

    There is no C/S in Qual. A Review auditor looks over the folder and  the
case, finds out what hasn't been or needs handling and puts  the  case  back
together again.

    The Review auditor never does major actions. These are done in the HGC.
    Internes can be trained in Qual but they audit in the HGC.

                         EXAMINER AND GRADE DECLARES

    The Examiner can put the pc  on  a  meter,  can  give  the  pc  the  end
phenomena of the grade he is there to declare in print or ask it and ask  if
he has attained it.

    IF THERE IS ANY DOUBT IN THE PC'S MIND OR IF THE METER IS  POOR  OR  BAD
INDICATORS ARE PRESENT the Examiner sends the pc back to the HGC!

    The pc is usually accompanied to the Examiner by the Auditor and  brings
the pc's folder. The Examiner can look at the folder to see  what  was  run
and COMPARE it to THE 1968 CLASS CHART COLUMN "TRAINED IN". If the  pc  has
had very little auditing on the grade (such as just a single  flow  of  the
grade process) the examiner would do well not to ask the  pc  anything  but
send the pc and auditor back to the HGC.

    Procedure would be (a) Pc and his auditor go to Examiner;  (b)  Examiner
looks at the folder to see if it is okay and enough auditing (the  "Trained
in" processes) done for the grade; (c) Examiner sends them back to  HGC  if
he won't examine; or (d) puts pc on cans; (e) notes meter OK;  (0  asks  or
shows the end question for the grade; (g) if pc says no it is back  to  the
HGC, if pc says yes it's on to Certs and Awards.

     After every session there is also an examination as per current  policy
 and the Exam report goes in the folder as has been done.

     It is the declare exam for a  grade  that  has  reverted  to  '66  exam
 procedure and which is given above.

     THE EXAMINER REFUSES TO EXAMINE ANY TWO OR MORE GRADES AT A TIME.

                                    POWER

    EACH POWER PROCESS IN V IS SEPARATELY EXAMINED.

                                  STUDENTS

    This doesn't change students but they still must attest.

                            LEVELS NOT DESCRIBED

     Any level not described on the '68 Classification Chart still  requires
 that the pc or Pre OT declare it and that all folders show he made it.

                             CANCELLED PLs, ETC

     The full list of cancellations will be issued in PL form, HCO  Bs,  EDs
 and VIII materials are all being corrected. This will be issued shortly.

 It is a considerable emergency that this Ed be gotten into effect at once!

    SO Missions and other data sources show that when we ceased to  require
 all grade processes be run and ceased to examine  each  grade  for  ability
 attained we threw away 90% of Scientology.

     I have been looking for a long time to find why Class IV orgs found  so
 little to sell, so little to audit and why they were doing so badly.

    This is it.

     Sen orgs are service  organisations.  When  they  cease  to  give  full
 service and full gains they have trouble.

    Therefore this Ed is being sent to you swiftly.

     Follow what I've given you.  Pry  Tech  and  Qual  Divs  apart  with  a
 crowbar. Begin to produce in your Production Division.

                               PURPOSE OF QUAL

    HCO PL 9 Jul 65 "There's no reason to start running intensives in
    Qual". HCO PL 31 Jul 65 "Review must take over any non-optimum
    product". HCO PL 20 Nov 65 No. 77 "Quickly repairs any flat ball
    bearing". HCO PL 1 Feb 66 Dir Rev ". . . .repair of goofs. . . ." In
    short we're back to original policy. The basic structure got varied and
    the subject got lost. That's the motto of this Ed. Good luck and high
    stats.

[pic]

L. RON HUBBARD

                                   Founder

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 23 MAY 1970

Remimeo

      CANCELLATION OF POLICIES GOVERNING THE QUALIFICATIONS DIVISION -
                                  FAST FLOW

    With reference to LRH  ED  103  INT,  21  May,  '70:  FAST  FLOW  GRADES
CANCELLED, the following HCO PLs are cancelled:

   4 May 65   Release Award 14 Mar 68   Policies Governing the
   Qualifications Division-Fast Flow

    14 Mar 68   Re-issued 8 May 68 Policies Governing the Qualifications
    Division -Fast Flow

    15 May 68  Additions to HCO PL 14 Mar 68

   13 Dec 68   Cancellation

   28 Jan 69   Additions to HCO PL 14 Mar 68

                                             James Fuller

                                             D/CS-5

                                                 for

                                             L. RON HUBBARD

                                             Founder

LRH:JF:dz.ka.rd Copyright �1970 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 20 OCTOBER 1967

Remimeo All Qual Hats All Tech Hats Org Exec Course

       THE LINES OF THE QUALIFICATIONS DIVISION THE INTERVIEW INVOICE
                                   SECTION

 This Section is handled by the Qualifications Interview-Invoice In-Charge.

    All bodies coming into the Qualifications Division  are  routed  through
this section, and in some cases bodies leaving the  Qualifications  Division
are routed through this section.

    A body cannot arrive at any point in the Qualifications Division without
first having been routed and invoiced to that point  by  the  Qualifications
Interview-Invoice In-Charge.

    The Qualifications Interview-Invoice In-Charge interviews  the  student,
preclear, or staff member in order to decide what routing is necessary.  The
interview is extremely short and direct  to  the  purpose  of  getting  only
sufficient information in order to make a  decision  concerning  the  proper
routing.

    Once the proper routing is ascertained the student, preclear,  or  staff
member is invoiced into the Qualifications Division by  writing  an  invoice
stating the date, time, and the Department and Section to be routed to,  and
getting the person to sign the invoice.

Routing A. STUDENT ROUTINGS

    1.   A student applicant for certification

    A student applicant for certification is  routed  to  the  Certification
Examiner  in  the  student  Examinations  Section  of  the   Department   of
Examinations.

    In order to be so routed the student must present to the  Qualifications
Interview-Invoice In-Charge his  completed  check-sheets  showing  that  all
theory checkouts have been completed for the Level for  which  certification
is being requested.

       2.   A student who failed certification

    A student who did not pass his certification  E-Meter  check  is  routed
back to the Qualifications Interview-Invoice In-Charge by the  Certification
Examiner and is then routed  by  the  Qualifications  Interview-Invoice  In-
Charge by invoice and routing form to the Case Section of the Department  of
Review where a case review is given the student. When the  review  has  been
completed, the student is  routed  back  to  the  Qualifications  Interview-
Invoice In-Charge.

    At this point, the Qualifications Interview-Invoice In-Charge routes the
student to the Area Cashier Section of the Department of Income to  pay  for
the auditing done and to report back to present the proper invoices  of  the
Income Section and be invoiced  out  of  the  Qualifications  Division.  The
final action  is  to  route  the  student  to  the  Ethics  Section  of  the
Department of Inspections and Reports.

    3.   A student applicant for classification

    A student applicant for classification is routed by invoice and  routing
form to the Classification Examiner in the student Examinations  Section  of
the Department of Examinations.

    In order to be so routed the student must  present  completed  practical
checksheets and the auditing folder or folders of preclears he  or  she  has
audited for the Level at which classification is requested.

       4.   A student who failed classification

    A student who failed the classification examination is  routed  back  to
the  Qualifications  Interview-Invoice  In-Charge  by   the   Classification
Examiner and is then routed  by  the  Qualifications  Interview-Invoice  In-
Charge by invoice and routing form

either to the Case Section of the Department of Review or  to  the  Cramming
Section of the Department of Review depending on whether the student  is  in
need of a review or not.

    If the student is in  need  of  review,  the  Qualifications  Interview-
Invoice In-Charge routes by invoice and routing form for an  assist  in  the
Case Section  of  the  Department  of  Review.  When  the  assist  has  been
completed,  the  student  is  routed  by  the  Case  Officer  back  to   the
Qualifications Interview-Invoice In-Charge, who routes the  student  to  the
Area Cashier Section of the Department of Income to  pay  for  the  auditing
done and to then report back to  the  Qualifications  Interview-Invoice  In-
Charge to present the proper invoices of the Income Section in order  to  be
invoiced out of the Department of  Review  Case  Section  and  invoiced  and
routed to the Cramming Section.

    If the student does not need review, the student is  invoiced  into  and
routed to the Department of Review, Cramming Section.  The  student  remains
in the Cramming Section until such time as he can  pass  the  classification
examination.  Although  he  may  present  himself  several  times  for   re-
examination and is routed by the Qualifications Interview-Invoice  In-Charge
to the Classification Examiner, the student is  only  out  of  the  Cramming
Section when the classification examination is passed.  In  such  cases  the
student is invoiced into the student Examinations Section, but not  invoiced
out of the Cramming Section of the Department of Review.

    When the student passes his classification examination at  last,  he  is
routed to the Qualifications Interview-Invoice  Section  from  which  he  is
routed to the Area Cashier Section of the Department of Income  to  pay  for
the number of days spent in the Cramming Section and to then report back  to
the Qualifications Interview-Invoice  In-Charge  in  order  to  present  the
proper invoices of the  Income  Section  and  to  be  invoiced  out  of  the
Qualifications Division.

    5.   A student with difficulties

    Any student with difficulties routed by the Technical  Division  to  the
Qualifications Division, such as a slow  student  (getting  an  insufficient
number of passes per week), an assist or an ARC  break,  is  routed  by  the
Qualifications Interview-Invoice In-Charge by invoice and  routing  form  to
the Department of Review, Case Section.

    After the case review has been completed the student is routed  back  to
the Qualifications Interview-Invoice In-Charge with  the  folder  containing
the reports of the auditing. The folder is investigated  to  see  if  it  is
necessary to send the student to Ethics. In any case the student  is  routed
to the Area Cashier Section of the Department  of  Income  to  pay  for  the
review. After paying for the review, the student is routed back by the  Area
Cashier Section to be invoiced out of the  Qualifications  Division  by  the
Qualifications Interview-Invoice In-Charge  upon  the  presentation  of  the
proper invoices from the Area Cashier Section of the Department of Income.

    Now if any ethics action is  necessary,  the  Qualifications  Interview-
Invoice  In-Charge  routes  the  student  to  the  Ethics  Section  of   the
Department of Inspections and Reports.

    6.   A student applicant for gradation

    A student applicant for gradation is routed by invoice and routing  form
to the student Examinations Section in the Department of Examinations.

B. HGC PRECLEAR ROUTINGS

   1.   An HGC preclear for review

    An HGC preclear for  review  is  either  routed  to  the  Qualifications
Interview-Invoice Section by the auditor or is  routed  there  by  the  Case
Supervisor via the HGC Administrator. There are certain symbols used by  the
Case Supervisor to indicate what action is necessary in the Case Section  of
the Department of Review. REV?, REV FL7,  and  ETH?  are  all  invoiced  and
routed by routing form to the Case Section  of  the  Department  of  Review,
along with the preclear's folder.

    When the review auditing is completed the preclear is routed back to the
Qualifications Interview-Invoice In-Charge to be routed to the Area  Cashier
Section of the Department of Income to handle the  billing  for  the  review
auditing. The Area Cashier Section of the Department of  Income  routes  the
preclear  back  with  the  proper  invoices  to  be  invoiced  out  of   the
Qualifications Division by the  Qualifications  Interview-Invoice  In-Charge
and the HGC Administrator immediately notified that  the  review  action  on
the preclear has been completed.

    2.   An HGC preclear for Release Declaration

    An HGC preclear routed to the Qualifications Interview Invoice In-Charge
for Release Declaration is invoiced to and routed by routing form to HGC  pc
Examiner in the Examinations Section of the Department of Examinations.

    If the HGC pc Examiner sees that the preclear is not all  right  or  the
folder is a  mess,  the  preclear  is  routed  back  to  the  Qualifications
Interview-Invoice In-Charge for invoicing and routing to  the  Case  Section
in the Department of Review. When the review is completed, the  preclear  is
routed back to the Qualifications Interview-Invoice Section, thence  to  the
Area  Cashier  Section  in  the  Department   of   Income,   back   to   the
Qualifications Interview-Invoice In-Charge with the proper  invoices  to  be
invoiced out of the Qualifications Division  either  back  to  the  HGC  for
further auditing or out through the Department of  Certificates  and  Awards
if released in Review.

    If the preclear was all right, he would be  routed  by  invoice  to  the
Department of Certificates and Awards for Grade Certificate  or  Declaration
of Release.

    The symbol used for the grade or Release declaration routing by the Case
Supervisor via the HGC Administrator is DECLARE?

C. STAFF MEMBER ROUTINGS

   A staff member, if not an HGC preclear, is routed as follows:

    1.   A staff member for Staff Status examination

    A staff member for a Staff Status examination is  routed  to  the  Staff
Training Unit in the staff section of the  Department  of  Examinations  via
invoice and routing form.

    2.   A staff member for policy or bulletin checkout is routed via
invoice to the Staff Training Unit in the staff section of the Department
of Review.

                 Routings Out of the Qualifications Division

    Staff, students, and preclears are  routed  out  of  the  Qualifications
Division via the Department of Certificates and Awards for the following:

           1.   Students passed for certification

           2.   Students passed for classification

           3.   Preclears passed for Declaration of Release

           4.   Staff members passed for Staff Status Ratings

           5.   Student preclears passed for Declaration of Release.

    All students and preclears are routed out of the Qualifications Division
via  the  Department  of  Examinations,   Qualifications   Interview-Invoice
Section for the following:

    1.   Students failed for certification after having been handled by
        review auditing in the Case Section of the Department of Review.

    2.   Students failed for classification after having been  in  cases  of
        upset, handled by the Case Section  for  review  and  in  all  cases
        having  been  handled  in  the  Cramming  Section  by  passing   the
        classification Examination.

    3.   Students with difficulties after having been handled by review in
        the Case Section.

    4.   HGC preclears sent to the Case Section of the Department of Review
        after having had their cases reviewed.

    5.   Student preclears sent to the Case Section of the Department of
        Review after having had their cases reviewed.

    In all of the five categories routed out of the Qualifications  Division
through the Qualifications Interview-Invoice In-Charge  with  the  exception
of students who failed gradation, routing is done in this fashion to  insure
that the student or preclear is routed in all  cases  to  the  Area  Cashier
Section of the Department of Income to pay for  the  services  delivered  by
the Qualifications Division and then to route further, if need  be,  to  the
Ethics Section of the Department of Inspections and Reports.

    Staff members who fail Staff Status examinations or  who  pass  or  fail
bulletin or policy letter checkouts merely return  to  their  posts  or  are
routed to the Staff Review Officer, depending upon their study record.

                                 Page System

    Students and preclears are routed  to  the  Qualifications  Division  by
Pages in the Department of Technical Services. This is done  as  no  student
or preclear is permitted to carry or bring folders or files  of  their  own.
The Qualifications Division may have a Page of its own for routings  out  of
the Division or for internal routing.

    The preclear folders as brought by the Page are put on the desk  of  the
Qualifications Interview-Invoice In-Charge. Each folder newly brought in  is
placed on the bottom of the stack of folders on the desk.

    The Qualifications Interview-Invoice In-Charge merely  makes  sure  that
for every preclear brought in to be interviewed and invoiced  has  a  folder
brought over by a Page, and that the folder is placed on the bottom  of  the
stack of preclears to be sent to the  Case  Section  of  the  Department  of
Review.

                          Keeping The Lines Flowing

    The Qualifications Interview-Invoice In-Charge  is  to  keep  the  lines
moving. By this is meant that  the  people  should  be  routed  as  fast  as
possible to the correct destination. If there is any delay  in  service  due
to the personnel on that post to which the  person  is  to  be  routed,  the
student, preclear, or staff member should be advised that there  will  be  a
delay and asked to wait or make themselves available for service. The  whole
idea is to handle the traffic that is there  to  be  handled  and  to  route
these people to the proper service as fast as possible. If there  does  seem
to be more delay than necessary, the  Qualifications  Interview-Invoice  In-
Charge should advise the Qualifications  Secretary  so  that  steps  can  be
taken to put on personnel in order to keep the people moving  on  the  lines
and the service performed.

                                  Invoicing

    A. WRITING AN INVOICE

    In  invoicing  the  student,  preclear,  or  staff   member   into   the
Qualifications Division, the following information  is  clearly  written  on
the invoice:

           1.   The person's name

           2.   The date and time of day

           3.   The Department and Section or Unit to which the person is
               routed.

    There is no need to write the purpose of what is required to be done  as
the department, section or unit clearly defines what the purpose is.

    B. ROUTING OF INVOICE COPIES

    There are three copies and one original of any invoice written. These
    are routed as follows:

    1.   The original and two copies are given to the individual to present
        to the Officer of the section or unit to which the person is routed.

    2.   The last invoice remains in the machine.

    The Officer in charge of the section or unit to which the individual has
been routed will return the yellow invoice to the Qualifications  Interview-
Invoice In-Charge stamped with the action undertaken. The student  is  given
the original to present to the Department of Technical Services for  his  or
her file and the pink copy is retained by  the  Officer  in  charge  of  the
section or unit to assist with the making of the weekly report required  and
then are routed by him to the Qualifications files for  the  Department  and
section or unit.

    The Qualifications Interview-Invoice In-Charge with the returned yellows
and the machine green invoices can then see what people  have  been  handled
and who have not been handled so as to keep the people  moving  through  the
Qualifications Division and thereby receiving the service necessary. It  may
at times be necessary for the Qualifications Interview-Invoice In-Charge  to
have a Page called in order to find or locate or bring  over  a  person  who
did not appear for the service requested.

Mary Sue Hubbard

The Guardian WW

for

L. RON HUBBARD

Founder

LRH:jp.cden Copyright� 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 14 DECEMBER 1971 Issue I

Remimeo Qual I & I All Qual Hats All Tech Hats QEOs

Qual Lines Series I



                    THE LINES OF THE CORRECTION DIVISION

                QUAL INTERVIEW AND INVOICE LINES AND ROUTINGS

          (Amends HCO PL 20 Nov 67 "The Lines of the Qualifications
                 Division. The Interview Invoice Section.")

    All public bodies routed in and  out  of  the  Correction  Division  are
routed through the Qualifications Interview and Invoice Section.

    The Qual Interview and  Invoice  Officer  interviews  each  person  very
briefly in order to decide what  routing  is  necessary.  The  interview  is
extremely short and direct.

    Once the proper routing is ascertained, the public person is logged  in,
stating name, date, time and where being  routed  to,  then  routed  to  the
proper destination.

    The Qual I and I handles bodies by logging  them  in,  routing  them  to
their correct terminal, then INVOICING OUT WHERE A PAID SERVICE IS  INVOLVED
AND COLLECTING THE MONEY FOR  THAT  SERVICE,  or  Logging  out  if  no  paid
service is involved.

    Qual I and I has a log book in which all designated persons,  coming  in
and going out, are logged in and out, where no invoice is required.

    Qual I and I has  an  invoice  machine  and  a  lockable  cash  box  for
collecting money. (Qual I and I collects invoice packs from the  Dir  Income
and delivers used invoice packs to the Dir Income, collecting a new pack  at
the same time.)

                          KEEPING THE LINES FLOWING

    The Qualifications Interview and Invoice Officer  must  keep  the  lines
moving. By this is meant that  the  people  should  be  routed  as  fast  as
possible to the correct destinations. If there is any delay in service,  due
to the personnel on that post not being  available,  the  person  should  be
advised that there will be a delay and asked to  make  themselves  available
for service.

    The whole idea is to handle the traffic that is there to be handled  and
to route these people to the proper service as fast as  possible.  If  there
does seem to be more delay than necessary, Qual I  and  I  must  advise  the
QEO, or in his absence, the Qual Sec, so that steps can be taken to  put  on
personnel in order to keep the people moving on the lines  and  the  service
delivered.

Qual Aide

    for

L. RON HUBBARD

Founder

LRH:JZ:mes.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 14 DECEMBER 1971

Remimeo                               Issue II Qual I & I All Qual Hats All
Tech Hats

QEOs                          Qual Lines Series 2

                             QUAL STUDENT LINES

    There are several different lines for handling students  efficiently  in
Qual. they are as follows:

The following student routings are simply LOGGED IN AND LOGGED OUT:

1.   Students going to Student Examiner for Certification or Classification
    Exam who pass the Exam.

2.   Students coming back to Qual for re-exam  (after  they  have  flunked,
    been to Cramming, and returned to Course to review their materials), and
    who then pass their re-exam.

3.   Students sent for Exams requiring Attestation only are logged  in  and
    routed to the Student Examiner, who does his usual check to see that the
    checksheet has been completed, then  meter  checks  for  "falsified"  or
    "Missed" and routes to C&A.

   IN ALL CASES ABOVE, QUAL I AND I LOGS THE STUDENT IN, ROUTES TO  STUDENT
   EXAMINER, WHO ROUTES THE STUDENT BACK TO QUAL I AND I TO BE  LOGGED  OUT
   AND ROUTED VIA C&A OUT TO SUCCESS.

4.   Students being routed from Student Examiner or Cramming Officer to
    Ethics.

    The student has not yet completed his Cramming cycle, and will return on
    his routing form to complete, via Qual I and I.

5.   Students wanting to see the Chaplain. These are simply logged in,
    routed to the Chaplain and logged out.

6.   Students wanting to use the Org Library. These are logged in, routed
    to Org Librarian, logged out and routed back to Course on their routing
    form.

    The following student routings are LOGGED IN AND INVOICED OUT AND  MONEY
COLLECTED OR DEBITED:

1.   Student going to Examiner for Certification or Classification exam,
   who has flunked the exam.

   The student is logged in by Qual I & I and routed to  Student  Examiner.
   When a student flunks, the Student Examiner routes the student direct to
   Cramming. When the Cramming is complete, the Cramming Off  writes  up  a
   chit for Qual I and  I,  stating  how  long  the  student  has  been  in
   Cramming. Qual I and I charges by the day.

   Qual I and I collects the money, or debits, and routes the student  back
   to course to review his materials. The student will return very  shortly
   after to take his re-exam. Cramming finds out what a person has  missed.
   Cramming does not teach courses.

2.   Students sent to Dept 13 for Word Clearing Method 2 or Word Clearing
   Correction List actions:

   Qual I and I logs in and routes to Qual Clearing Page for assignment  to
   word clearing. When the word clearing is complete,  Qual  Clearing  Page
   writes up a chit on how many hours and minutes the student has  had  and
   routes to Qual I and I. Qual I and I invoices out,  collects  the  money
   and routes the student back to course.

3.   Students whose study points are in Emergency or below being sent to
    Cramming.

    These students are logged in, routed to Cramming, and invoiced  out  per
    chit from Cramming Off, cash collected and  routed  back  to  Course  on
    their routing form.

4.   Students being routed from Course to see the Medical Officer.

   The student comes in on a routing form via the Ethics Officer. The  only
   exception  to  this  is  sudden  injury  requiring   emergency   medical
   treatment. In this case, the person is logged out and routed  to  Ethics
   Officer after the first aid has been administered.

   The Medical Officer writes up a chit stating any costs  payable  by  the
   person for Qual I and I. These costs involve  cost  for  any  first  aid
   given, plus costs for any medications or  vitamins  issued  as  part  of
   first aid.

    Where no cost is involved, Qual I and I logs the student out and  routes
    back to Course.

5. Students wanting to purchase or renew Memberships. These are  logged  in,
    invoiced for the Membership, the money collected and routed to C & A  to
    collect their Membership Card.

6.   Students being routed to Qual by the Registrar, as a flubbed product.

    These students are logged in and routed to Dir Correction for  interview
    and handling.

   Dir Correction may route within Qual to Cramming, MO, ARC Break Auditor,
   Word Clearing, Chaplain or to Ethics. He may call for the  student's  pc
   folder and arrange an Intensive in the HGC.

   Dir Correction writes up immediate  Cramming  Orders  on  all  personnel
   involved,  including  Student  Examiner,  C  &  A  and  Success,  and  a
   Commendable chit on the Registrar for picking up this flubbed product.

    Dir  Correction  handles  internally  in  Qual  or  routes   out,   with
    instructions, via Qual I and I.

    If routed to any internal Qual service, the staff member involved writes
    up a chit advising the time spent on  the  service  and  Qual  I  and  I
    invoices accordingly.

    The following Student routing is INVOICED IN and LOGGED OUT:

1.   Students being routed to Dept 13 for Word Clearing Method One.

   Students for Method One must PAY IN ADVANCE for this service. So a fully
   paid up invoice must either be presented to Qual I and I or Qual I and I
   must invoice and  collect  for  this  service  before  routing  to  Qual
   Clearing Page for assignment to word clearing.

   When the student has completed his  Word  Clearing  Method  One,  he  is
   routed out on his routing form via Qual I and I, who  logs  the  student
   out and routes to C & A and Success.

   No credit is extended for Word Clearing Method One.

   Note: When the volume of public demand  for  Word  Clearing  Method  One
   increases to the point that it is jamming staff word clearing, it is  to
   be moved over to the HGC, but the C/Sing is retained by  the  Qual  Word
   Clearing C/S.

                                             Qual Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:mes.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 14 DECEMBER 1971

Remimeo                               Issue III Qual I and I All Qual Hats

All Tech Hats                     Qual Lines Series 3

QEOs

                             QUAL PRECLEAR LINES

    Although Qual does not handle Review auditing actions, there is quite  a
traffic in Preclears and the lines for handling  and  routing  them  are  as
follows:

The following preclears are LOGGED IN AND INVOICED OUT:

1.   Preclears being routed for a. free ARC Break session by the ARC Break
    Reg.

   The preclear is logged in by Qual I and I and routed to  the  ARC  Break
   Auditor. After the session, the ARC  Break  Auditor  writes  up  a  chit
   stating how long the session was and sends with person on  routing  form
   to Qual I and I. Qual I and I invoices the person out  No  Charge  after
   the pc has been to the pc Examiner and the routing form  signed  by  the
   ARC Break Auditor, and routes back to the Registrar for  sign-up  for  a
   major service.

   If a person ever volunteers that he wants to pay for the session, accept
   the money. Never ask for money from a person who has had  an  ARC  Break
   session. It would be a commendable for a person to volunteer that he  or
   she wished to pay for the session. Qual I and I should then write  up  a
   commendable chit to the ARC Break auditor concerned, for a well  handled
   situation.

2.   Preclears wanting to buy or renew Memberships.

    These are logged in, invoiced for the Membership,  the  money  collected
    and routed to C & A for their Membership Card.

3.   Very occasionally, the ARC Break Auditor could be used to handle an
    urgent Assist for physical injury.

   The person is quickly logged in by Qual I and I and routed direct to the
   ARC Break Auditor for handling. After the session, the ARC Break Auditor
   writes up a chit stating how long the session was and sends  to  Qual  I
   and I with the person. Qual I and I invoices,  collects  the  money  and
   routes the person to the Ethics Officer for interview.

   In some cases, the person may require fast medical  attention  prior  to
   the Assist. In this instance, the person is logged in, routed to the MO,
   who handles the first aid needed and routes  direct  to  the  ARC  Break
   Auditor for handling. He attaches his chit for any costs involved to the
   routing form for Qual I and I to include on the invoice when the  person
   has had the Assist.

The following preclears are LOGGED IN and MAY  BE  LOGGED  OUT  OR  INVOICED
OUT, according to Dir Correction or Qual Sec Instructions:

\.   Preclears routed to Qual who have flunked the Key Questions check at
Success.

    They are logged in by Qual I & I and routed to the  Dir  Correction  for
    interview. If the Dir Correction is not immediately available, route  to
    the Qual Sec.

   Dir Correction interviews the preclear and finds out what he can. He may
   at this point route the preclear for a free ARC Break Session.  If  this
   is done, it is handled by Qual I and I as per (1) above.

   Dir Correction calls for the folder from Tech Services and may decide to
   send the pc back to the HGC for case repair. In this case, he writes  up
   a chit to Qual I and I to route the preclear back to the D of P.

    Dir Correction also writes up the Cramming orders for the C/S,  Auditor,
    pl Examiner, C & A.

2.   Preclears being routed to Qual from the Registrar.

   The pc is logged in and routed to the Dir Correction, who interviews the
   pc. The pc may be routed for a free ARC Break session, and is handled by
   Qual I and I as per (1). Or the pc may be routed  back  to  the  HGC  or
   Ethics for  further  handling.  The  pc  is  then  logged  out  per  Dir
   Correction handling orders.

    Dir Correction calls for the pc  folder  and  writes  up  the  necessary
    Cramming orders on the C/S, Auditor, Pc Examiner, C & A and Success Off.

    The following preclears are INVOICED IN and LOGGED OUT:

1.   Preclears being routed for Word Clearing Method One.

   These pay in advance and no credit  is  extended.  Qual  I  and  I  must
   inspect a fully paid invoice or invoice  and  collect  for  the  service
   before routing to Qual Clearing Page for the service.  They  are  simply
   logged out on completion of the service.

    The following preclears are LOGGED IN and LOGGED OUT:

1.   Preclears wanting to see the Chaplain.

    Qual I and I logs in and routes to  Chaplain  and  logs  out  after  the
    person has seen the Chaplain.

   The Chaplain reports any  matters  requiring  handling  to  the  correct
   terminal.  Ethics  matters  are  reported  to  Ethics  Officer  and  any
   correction actions needed to the Dir Correction in writing.

    The following preclears are ONLY LOGGED OUT:

1.   pcs for Declare ?

    The folder is brought to the Pc Examiner in  advance  of  the  pc  by  a
    Folder Page. The Routing Form is placed on top of the folder.

    Pc Examiner checks to see that the Grade or Rundown has  been  correctly
    audited to EP, then requests a Tech Page  to  send  the  pc  to  the  Pc
    Examiner.

    The Pc Examiner does the completion check and  routes  the  preclear  to
    Qual I and I, who logs the preclear out and routes to C & A and Success.

   If the Pc Examiner  finds  that  the  Grade  or  Rundown  has  not  been
   correctly run, he must write up an Out Tech chit and route the folder to
   Dir Correction for handling.  Dir  Correction  reviews  the  folder  and
   writes up any  instructions,  plus  Cramming  orders  for  the  C/S  and
   Auditor, then returns the folder to Tech Services.

The following preclears are NEITHER LOGGED IN NOR OUT:

1.   Preclears who come to see the Pc Examiner for their routine end of
    session Pc Examiner check.

   These preclears are technically still in the  HGC  and  so  are  neither
   logged in nor out. The Pc Examiner check at this point is a  Qual  check
   on day by day service to report on session quality.

   The Pc Examiner sends a chit to the Cramming Officer daily reporting all
   Red Tag Pc Exam Forms to ensure that Cramming is done on each and  every
   flubbed session. This gives the Cramming Officer a check to see that the
   C/S is ordering all flubbing auditors to Cramming. In cases  where  this
   is not done, the Cramming Off calls the  Auditor  and  the  C/S  in  for
   Cramming cycles.

2.   Preclears who do not wish to attest to a Grade or Rundown at Pc
    Examiner.

    In this case, the Pc Examiner routes the folder to Dir Correction,  who
    writes up the Cramming orders on the Auditor and C/S. The pc returns to
    the HGC.

Qual Aide

    for

L. RON HUBBARD

Founder

LRH:JZ:mes.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

           HUBBARD COMMUNICATIONS OFFICE     Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 14 DECEMBER 1971

Remimeo

Qual I & I  Issue IV

All Qual Hats

AllTech Hats     Qual Lines Series 4

QEOs

TEOs

All staff

                          QUAL STAFF SERVICE LINES

    The Correction Division provides a high degree of service to  all  staff
in an Organization.

   The lines for staff in and out of Qual are as follows:

1.   Staff members who are students or preclears in Div IV.

    They are handled as per student and  preclear  routings  in  Qual  Lines
    Series Nos. 2 and 3.

    Contracted staff are charged 50% for Cramming. The  Cramming  charge  is
    immediately collectible.

    Word Clearing Method One is invoiced at No Charge to contracted staff by
    Qual I and I.

    Uncontracted staff pay full price for Cramming and  all  Qual  services,
    and all moneys are immediately collectible.

2.   Staff members who want first aid or medical service.

    They are routed to Qual I and  I  on  a  routing  form  via  the  Ethics
    Officer, logged in and routed to the MO.

    Medical Officer advises of any costs involved and Qual I and I  invoices
    out for the costs and collects or debits the person.

3.   Staff members who are routing in from the Staff Hatting College for a
    Staff Status exam or other staff exam, who pass the exam.

   These are logged in by Qual I and I and logged out.

4.   Staff members who route in for a Staff Status or other staff exam, who
    flunk the exam.

   These are logged in by Qual I and I and invoiced  out  on  a  No  Charge
   invoice. Cramming writes the usual chit containing the time in hours and
   minutes in Cramming. This is written on the No Charge invoice.

   If at any time a person should break his contract, the moneys for the No
   Charge staff training in Cramming become payable and are  added  to  the
   Freeloader bill.

5.   Staff members who route in to Cramming, as ordered by their senior,
    senior Org Execs or anyone in Qual.

   These are simply logged in and invoiced out No Charge, as per 4 above.

6.   Staff members who do not require to log in or out:

    Staff going to see STO, Personnel Programmer, Chaplain, Staff Librarian,
    Staff Information Officer.

    These do not require to be logged in or out, as  they  are  regular  org
    service lines and maintain their own logging systems.

7.   Staff members for Word Clearing Method 2 or Post Purpose Clearing in
    Dept 13.

   These are logged in and routed to Qual Clearing Page, who schedules  for
   service. Qual Clearing Page writes up a  chit  on  how  many  hours  and
   minutes of Word Clearing and Post Purpose Clearing  were  delivered  and
   Qual I and I invoices the staff member at No  Charge,  and  writing  the
   cost on the invoice, as per 4 above.

Qual Aide

for

L. RON HUBBARD

Founder

LRH:JZ:mes.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 14 DECEMBER 1971 Issue V

Remimeo Qual I and I All Qual Hats All Tech Hats QEOs TEOs

                             Qual Lines Series 5

                            QUAL TECHNICAL LINES

    There are several purely  technical  lines  between  the  Technical  and
Correction Divisions which need to be stated, as follows:

    1. STAFF PC FOLDER LINE FROM THE HGC TO STAFF C/S

    Folders travel direct from Tech Services to the Staff  C/S.  Tech  Pages
    collect and deliver the folders.

    2. SENIOR C/S FOLDER LINE FROM THE HGC

   Senior C/S in Qual, directly under the Qual Sec (Qual Sec wears this hat
   if there is no single hatted Senior C/S in the org), gets  all  Red  Tag
   folders for the day, plus any other  folders  the  Tech  C/S  is  having
   trouble with and wants assistance on,  or  any  other  folder  that  the
   Senior C/S wants to see.

    Tech C/S sees the Red Tag  folders  first,  then  has  his  Folder  Page
    deliver these to the Senior C/S.

    Senior C/S also gets a daily  list  of  Red  Tag  folders  from  the  pc
    Examiner as a double check on the folders sent from the HGC.

    Senior C/S writes up any Cramming orders not covered or  issued  by  the
    Div IV C/S and crams the Div IV C/S where needed.

    3. INTERNE AND HGC AUDITOR ROUTINGS:

   Internes and HGC Auditors have direct lines into the Tech  Division  and
   do not pass through Qual I and I in the course of their  daily  training
   or cramming cycles.

                                             Qual Aide

                                                for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:mes.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 14 DECEMBER 1971

Remimeo                             Issue VI Qual I & I

    All Qual Hats                    Qual Lines Series 6

    QEOs

          QUAL INTERVIEW AND INVOICE OFFICER LINES - ADMINISTRATION

    There are certain admin actions which need to be done in order  to  keep
the lines in in Qual.

    Qual I and I should put up  a  notice  in  her  area  listing  the  paid
services of Qual and their prices.

                                  INVOICING

A.  Writing an Invoice

   In invoicing, the following must be written on the invoice:

   A.  The person's name (in capitals).

   B.  The date and time of day.

   C.   The service taken.

   D. The amount of time of the service.

   E.   The cost of the service.

   F.   Debit or Credit, as applicable.

   G.  Get the person to sign the invoice on the machine.

B.   Routing of Invoice Copies

   There are five copies of invoices currently in use. They are routed as
                                  follows:

    A.  The top copy goes to the person. B.  The second copy is retained by
    Qual I and I for stat and records purposes.

      C.  The third and fourth copies, plus the money collected for the day,
         are hand delivered to the Dir Income or FBO at the end of each day.

   D. The fifth copy is left in the machine until 2 pm each Thursday, when
     the week's unbroken copies are torn off and hand routed to the Dir
                                   Income.

    The new statistic for the Qual  I  and  I  is:  Total  amount  of  money
collected for the week by reason of Qual Services or Memberships.

    Qual I and I also collects all invoices for Membership moneys  collected
by Dept 6, 7 or Public Division personnel for inclusion in the statistic.

    It is true that  credit  is  granted  for  Qual  services  (except  Word
Clearing Method 1) but every effort should be  made  to  COLLECT  for  these
services, as it is found that refusal to pay is a direct indicator that  the
person has not been handled.

    If the person comes back and pays for the service within one week of the
service, it is countable in the Qual I and I statistic.  Credit  collections
of Qual moneys are not countable on the Qual statistic,  if  more  than  one
week old.

    If the Dir Correction pulls the person in fast and sees that he is fully
handled and the person now pays in full or  part  for  Qual  services,  this
money is countable in the statistic. So Qual I and I has a  vested  interest
by reason of statistic and being a Qual staff member,  in  seeing  that  all
persons are fully handled and do attain full results.

    Qual I and I must report in writing to Dir  Correction  any  person  who
does not pay for their service.

    It will be very easy for Qual I and I to get his statistic  up.  All  he
has to do is get Qual services  paid  for  and  collect  lots  and  lots  of
Membership moneys.

Qual Aide

    for

L. RON HUBBARD

Founder

LRH:JZ:mes.rd Copyright �1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                                   PURPOSE

                             HCO BOARD OF REVIEW

                     [From HCO Policy Letter of 27 November 1959, Key to the
               Organizational Chart of the Founding Church of Scientology of
                                                              Washington DC}

    To validate for full results every certificate ever issued in  Dianetics
and

    Scientology. To be the final authority on any certificates to be issued.
To be the final authority on Clear certification.

                                             L. RON HUBBARD

LRH:jw.rd Copyright� 1959 by L. Ron Hubbard ALL RIGHTS RESERVED

[Note: The full Policy Letter is given in Volume 7, page 138.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 31 JULY 1965 [Excerpt]

Remimeo All Qual Hats

                         DEPARTMENT OF EXAMINATIONS

    The prime purpose of the Department of Examinations and all its sections
and units is:

    "TO HELP RON ENSURE THAT THE TECHNICAL RESULTS OF THE  ORGANIZATION  ARE
EXCELLENT AND CONSISTENT, THAT STUDENTS AND PRECLEARS ARE WITHOUT  FLAW  FOR
THEIR SKILL OR STATE WHEN PASSED AND THAT ANY TECHNICAL  DEFICIENCY  OF  ORG
PERSONNEL IS REPORTED AND HANDLED SO  THAT  THE  TECHNICAL  RESULTS  OF  THE
ORGANIZATION CONTINUE TO BE EXCELLENT AND CONSISTENT."

    IT MUST BE KEPT IN MIND THAT THE PRODUCT  OF  THE  ORGANIZATION  IS  NOT
SCIENTOLOGISTS,  BUT  CONDITIONS  CHANGED  BY  SCIENTOLOGY.  THEREFORE   THE
ABILITY OF THE AUDITOR TO CHANGE CONDITIONS IN PRECLEARS AND THE ABILITY  OF
THE PRECLEAR OR CLEAR TO CHANGE CONDITIONS ALONG THE DYNAMICS ARE  THE  ONLY
CONCERN OF THE DEPARTMENT OF EXAMINATIONS.

    The orders, rules, regulations, policies and  routes  relating  to  this
department were intended to assist it and expedite the carrying out  of  its
purpose. Therefore no order,  rule,  regulation,  policy  or  route  may  be
interpreted  to  swerve  the  Department  of  Examinations  from  its  prime
purpose, which is paramount in all its activities. Its policies  and  routes
exist to carry out its prime purpose and for no other reason.

    The integrity of Scientology and its hope for beings  in  this  Universe
are entrusted to the Department of Examinations.

LRH:ml.rd                                      L. RON HUBBARD

Copyright� 1965

by L. Ron Hubbard            [Excerpted from HCO Policy Letter  of  31  July
1965, Purposes of ALL  RIGHTS  RESERVED    the  Qualifications  Division.  A
complete copy appears on page 1.]

    NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE

               CERTIFICATION BOARD DUTIES AND RESPONSIBILITIES

          Effective for first class or processees concluding after
                                January, 1951

    The Certification Board of a certified auditors' school has as its chief
responsibility the certifying of students of the school. As such it  is  one
of the most responsible and trustworthy posts of the Foundation and  can  be
manned only by the most trustworthy personnel.

    The Board is headed by the Chief Examiner.  He  is  the  only  full-time
member of the Board. He  may  request,  to  aid  him  in  check-running  and
examining students, auditors from the Processing Units or from the  Clearing
Service but he must not overstrain either organization. He is  not  to  use,
for check runs, instructing auditors from the school. It  is  expected  that
the Chief Examiner deliver, himself, examinations to the  students.  And  it
is not expected that he certify anyone unless  he  himself  has  interviewed
the person.

    The Board  has  a  dual  purpose.  First,  it  has  in  its  charge  the
certification of students and second it has in its charge the  awards  given
to instructing auditors and to auditors in the processing units.

                             For 4-week Students

    The student is expected to receive an oral and a written examination and
a check on his auditing skill as measured by his actual performance  in  the
4th week on his intensive assigned preclear. Should the student  pass  these
successfully, the Certification Board awards him a  temporary  certification
as a Dianetic Auditor. This certificate is lettered exactly like  the  final
certificate but it has no  engraving  on  the  border  and  it  has  printed
diagonally across it in  outlined  letters,  TEMPORARY  CERTIFICATE  EXPIRES
____. (date to be written in, date  to  be  six  months  from  the  date  of
issue).  The  temporary  certificate  is  conditional  upon  the   temporary
auditor's delivering to the Board of Certification, by  mail  or  otherwise,
completely  satisfactory  evidence  as  to  his  having  released  a  mental
aberration or a psychosomatic illness of some magnitude. This evidence  must
be in the nature of validation material and its protocol is severe. For  the
mental  aberration  case,  psychometry  must  be  given  to  the   temporary
auditor's preclear before and after, and the psychometry must be of  a  kind
as to bear the most rigid examination. For the psychosomatic illness  before
and after medical examinations must be made with complete  laboratory  tests
and X-rays where indicated. Such evidence must be signed by  a  doctor.  The
evidence, further, must be in compact form and yet must  give  the  Dianetic
history of the case.

    The Board of Certification gives to each temporary auditor a printed  or
mimeographed form explaining exactly what is wanted by the Board  before  it
awards permanent certification. The Board makes it known  to  the  temporary
auditor that the  Foundation  will  furnish  him  with  both  preclears  and
testing service should he wish to remain at the Foundation and complete  his
work  for  permanent  certification  there,  a  charge  being  made  to  the
certified auditor for such service.

                             For 6-week Students

    The standard certifying course of the Foundation schools is six weeks in
duration. During this period the  student  will  have  processed  three  (3)
persons, all of them on an intensive basis. Certification of  such  students
can be based on observation of them in  actual  auditing  sessions,  on  the
psychometry of their preclears and upon oral and written  examinations.  The
straight check-run becomes unnecessary if the Chief Examiner  observes  them
while they are actually auditing.

    Permanent  certification  is  awarded  by  the   Chief   Examiner.   The
certificate is handed out at the conclusion of training, if awarded.

    In accordance with the organizational memorandum about awards, the Board
of  Certification  informs  the  administrator  concerning  the  number   of
students  who  have  been  certified  each  week  and  the  name  of   their
instructor. Further, the Board of Certification reviews the  psychometry  of
all persons processed by the processing unit and sends a  statement  to  the
administrator concerning those who, in the period  between  the  before  and
the after psychometry, increased in  their  total  intelligence  factors  25
points, as registered by the  California  Test  for  Mental  Maturity  or  a
corresponding rise in a similar test and the name of  the  auditor  who  did
the processing. This list of  certifications  of  temporary  auditors  shall
each week contain the names of all the students  in  the  class  with  those
temporarily certified designated and shall be in

such  form  as  to  be  conspicuously  posted  by  the  administrator.   The
processing list shall likewise contain the names  or  reference  numbers  of
all those processed and those who attained the rise  in  total  factors  and
the name or names of the  auditors  processing  them,  so  that  it  can  be
posted. The Board of Certification is held responsible if the  posting  does
not take place. In  special  cases  of  processing,  where  a  processee  is
processed for more than one week, the Board adjudicates the  award  of  five
dollars for each temporary certification and ten dollars for each  25  point
gain processee.

    As it can be seen, considerable trust is placed in the  Chief  Examiner,
for the post is susceptible of favoritism. Failure of  trust  in  this  post
could do the Foundation and Dianetics enormous harm. The Chief  Examiner  is
enjoined to report all persuasions of breach of  trust  immediately  to  the
office of the president.

    Additional duties of the Board of Certification may be given to it  from
time to time.

    Such an additional duty is the assistance called  for  from  it  by  the
memorandum on staff grading wherein the Board  is  a  court  of  appeal  for
under and over grading by the administrator.

    Another additional duty, consequent to the intimacy of  the  Board  with
the quality of the instruction shall consist  of  keeping  the  Director  of
Training informed as to the weak points of his  instructors  as  represented
by the examinations. The Board may also advise new  methods  of  instruction
to the Director of Training. The  Board  may  also  devise  and  advise  the
office of the president of such new methods of training.

    The Board exists to raise and to maintain at a high level the  standards
of certified auditors. This is its central purpose.  It  may  recall  to  it
already certified auditors for examination and may recommend suspensions  of
their certificates but only after the matter has gone through the  Board  of
Ethics and Standards.

    Precision in keeping appointments is an essence of the operation of  the
Board. It should never fail to have appointments fairly kept.  And  whenever
it refuses certification  to  a  student  it  must  always  make  a  precise
appointment for reexamination of that student at some future date,  advising
that student of exactly why he was not certified but advising him in such  a
way as to retain good public relations for the Foundation.

    The Board of Certification may have appear before it auditors  who  have
not attended the school but who have learned auditing in the field  and  who
wish to be certified. Such examinations shall not be turned down.  A  charge
of $35 shall be made of  the  non-school  auditor  to  cover  costs  of  his
examination and certification.  The  examination  given  to  the  non-school
auditor shall be the same in every way as that given to the school  auditor.
The non-school auditor shall be awarded a temporary certification and  shall
have the same requirements made of him as are made of the school auditor.

LRH:ma.rd                                            L. RON HUBBARD

Typed: December 12, 1950

                    HUBBARD COMMUNICATIONS OFFICE LONDON

                     HCO POLICY LETTER OF 1 OCTOBER 1958

Full Distribution                         [Excerpt] Not Confidential

                             HCO BOARD OF REVIEW

    We must now recognize that  we  are  training  Earth's  mental-spiritual
practitioners of tomorrow. Therefore:

    Hereinafter, all examinations for certificates will be conducted by  HCO
Boards of Review only.

    General  Qualifications  and  prerequisites  for  all  certificates  and
degrees worldwide:  No  candidate  for  enrollment  or  examination  may  be
debarred by reason of  race,  colour,  creed,  nationality,  ideology,  age,
mental condition, language, former training or social condition.

                                             L. RON HUBBARD

[The remainder of this Policy Letter  gave  qualification  requirements  for
HPA/HCA, HCS/BScn and HCS/DScn. A complete copy is in Volume 4, page 269.]

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

                    HCO POLICY LETTER OF 25 NOVEMBER 1958

                  HCO BOARD OF REVIEW-FUNCTION AND PRACTICE

    The HCO Board of Review is often composed of one or two part time  staff
auditors working on off hours for HCO and in and under  control  of  HCO  or
one or more full  time  expert  Scientologists  who  have  served  as  staff
auditors and instructors and who now work full time for HCO.

    The basis of HCO Board of Review authority lies in the  basic  functions
of HCO. These are Ethics, Technology and Awards. Ethics and  Technology  are
otherwise cared for than by the HCO Board of Review. Awards are  wholly  the
function of the HCO Board of Review.

    The HCO is the holder of all copyrights,  trademarks,  registered  marks
and the rights of all materials of Dianetics and Scientology.  Further,  HCO
holds in trust the signature "L. Ron Hubbard, Founder".  This  signature  is
the only thing which makes  a  certificate  valid.  This  is  based  on  the
precedent that the originator of a science has the right  to  train  persons
in it and the only original right to sign certificates saying so.

    No corporation, company, association or Foundation has ever  been  given
the right to sign or issue Dianetics and Scientology awards. The only  thing
which makes these certificates valid  is  the  signature.  The  Association,
etc, name has no value in the public eye except as signed  by  LRH.  If  LRH
stopped signing an organization's certificates  tomorrow  that  organization
could no longer issue awards of skill and the  matter  would  be  upheld  in
court by reason of trademarks, registered marks and copyrights.

    Therefore the authority wielded by the HCO  Board  of  Review  is  quite
real. Its stable datum is "We guarantee to LRH that  his  signature  attests
proper training and processing". Administratively  when  the  HCO  Board  of
Review passes a student for a level of skill  or  a  pc  for  clear,  it  is
saying, in effect, to LRH "You can safely sign" and to the public, "You  can
trust the person who holds this award".

    The HCO Board of Review, like all the HCO,  is  a  natural  rather  than
arbitrary outgrowth of our needs. Only where we did not  have  proper  award
handling by an agency like the HCO Board of Review have we  fallen  down  on
this. Therefore, we don't fall down on it any more. We have an HCO Board  of
Review that can examine and say, "Ron, you can safely sign".

    It is also an old principle  that  the  people  who  train  cannot  also
examine.  Therefore  an  Academy  or  a   HASI   or   another   organization
enfranchised by the HCO (which grants all actual rights to use materials  to
such organizations in the first place) has no right to examine. It can  only
train to the level specified by HCO. It is then up to the  HCO  through  its
HCO Board of Review to examine and see if the standard is  met.  If  it  is,
the HCO Board of Review says "Ron, you can safely sign" and  gives  LRH  the
certificate to be signed. The training agency cannot do more than train.  It
cannot order a student to more processing.  It  can  only  collect  all  the
class work, papers, lessons and indicate  that  the  student  is  ready  for
examination. It sends the papers to HCO Board of  Review.  If  these  papers
are complete, (indicated by a check list prepared by  HCO)  HCO  then  calls
for the student directly, not via the Academy, and  administers  oral  exams
where feasible and written exams always. What HCO Board of  Review  does  to
guarantee that the requirements as laid down  in  HCO  Bulletins  or  Policy
Letters have been met and that the person can perform  the  required  skills
is its own business. If the papers are not complete,  HCO  Board  of  Review
returns them to the training agency pointing  out  the  discrepancies.  When
the training agency returns these, then the  above  procedure  is  followed-
having the student in.

    If the student passes,  HCO  Board  of  Review  prepares  an  authorized
certificate with the student's name and presents  it  to  LRH  on  HCO  Comm
lines, for the signature "L. Ron Hubbard, Founder".

    No written examination for any one grade may be repeated within 120 days
of the last examination. Thus a student who flunks an HCO  Board  of  Review
exam cannot be re-examined for 120 days. There is no limit to the number  of
examinations he can have. And the failure of a training agency to  have  the
papers complete (HCO Board of Review having to  send  them  back)  does  not
invoke the 120 day clause.

    In examining the HCO Board of Review should be real, not pedantic.  Good
TRs, good command of processes for the level, good axioms and theory  should
pass a student. But to establish these HCO Board of Review  needn't  examine
all day and all night. If the student flunks a few  TRs,  why  go  on?  He's
dead if he ever tries to audit. Why pass him or even examine further?

    In case of failure, the HCO Board of Review  may  advise  processing  or
more training but may not say where the training  or  processing  is  to  be
taken or how much it will cost. These items are all outside of HCO Board  of
Review purview.

    On testing for clear, the same principles are followed. If the pc  reads
wrong on the meter, why go on to an OCA or APA or IQ test?

    If HCO Board of Review says it's a flunk, that's usually that. The  only
appeal is to HCO Sec to LRH and  its  doubtful  if  this  will  produce  any
change of decision.

    When the person has passed his exam, HCO makes up  the  certificate  for
him, forwards it to LRH and sends it back  to  the  original  HCO  Board  of
Review giving the exam. This HCO  Board  of  Review  gives  the  certificate
straight to the student, not via a training agency or corporation.

    The wording on all certificates is specified by HCO  main  headquarters.
They can be locally printed but only on okay from LRH.

 An HAS certificate doesn't pass through HCO Board of Review, but all others
                                                                         do.

    It is interesting that the signature  of  L.  Ron  Hubbard,  Founder  on
certificates has been deeded over to  HCO  and  "after  demise"  will  still
remain, but in seal form, the validating signature on  a  certificate.  Thus
these various lines of awarding will not be disrupted  and  the  institution
of HCO and HCO Board of Review are here to stay for a long, long while.

    HCO Boards of Review are necessary in every area where training is done.
They can only exist where HCO has  enfranchised  the  local  operation  with
exact rights to the materials of Dianetics and Scientology.

    HCO Board of Review is established by written appointment by LRH. It has
existed on verbal consent  in  the  past  but  written  appointment  is  now
necessary.

                                             L. RON HUBBARD

LRH:mp.cden

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

         HCO POLICY LETTER OF 28 FEBRUARY 1959 Issued in Washington

                         HCO BOARD OF REVIEW DUTIES

    Academies are  poorly  informed  of  HCO  Board  of  Review  duties  and
responsibilities.

    It is the added responsibility of the HCO Board of  Review  anywhere  to
educate the Academy Personnel into functions and responsibilities of HCO  Bd
of Review and how it differs from the Academy.

                             CERTIFICATE ROUTING

    Student  hands  or  mails  all  papers,   reports,   etc,   to   Academy
Administrator (or Extension Course Director as indicated).

    All student folders are accompanied by a check sheet listing  all  items
needed for certificate.

    When total folder is collected to the level of certification, Acad Admin
(Certification) sends complete folder to HCO Bd of Review.

    HCO Bd of Review okays student for certification, (or refuses  in  which
case Acad Admin completes folder again and resubmits) and sends folder  back
with its check sheet initialed by HCO Bd of Review.

   Acad Admin (Certification) then has certificate prepared.

    Certificate with completed check  sheet  is  sent  to  LRH  Founder  for
signature. Acad Admin holds the folder itself.

    LRH Founder signs certificate (or refuses at which time whole process is
repeated) and returns to Acad Admin (Certification).

    The HCO Bd of Review is often composed of one or  two  part  time  staff
auditors working on off hours for HCO and in and under  control  of  HCO  or
one or more full  time  expert  Scientologists  who  have  served  as  staff
auditors and instructors and who work full time for HCO.

    The basis of HCO Bd of Review authority lies in the basic  functions  of
HCO. These are Ethics, Technology and  Awards.  Ethics  and  Technology  are
otherwise cared for than by the HCO Bd of  Review.  Awards  are  wholly  the
function of the HCO Bd of Review.

    No corporation, company, association or foundation has ever  been  given
the right to sign or issue Dianetics and Scientology awards. The only  thing
which makes these certificates valid  is  the  signature.  The  association,
etc, name has no value in the public eye except as signed  by  LRH.  If  LRH
stopped signing an organization's certificates  tomorrow  that  organization
could no longer issue awards of skill and the  matter  would  be  upheld  in
court by reason of trademarks, registered marks and copyrights.

    Therefore the authority wielded by the HCO Bd of Review is  quite  real.
Its stable datum is "We guarantee to LRH that his signature  attests  proper
training and processing". Administratively when the HCO Bd of Review  passes
a student for a level of skill or a pc for clear, it is saying,  in  effect,
to LRH, "You can safely sign" and to the public, "You can trust  the  person
who holds this award".

    It is also an old principle  that  the  people  who  train  cannot  also
examine.  Therefore  an  Academy  or  a   HASI   or   another   organization
enfranchised by the HCO (which grants all actual rights to use materials  to
such organisations in the first place) has no right to examine. It can  only
train to the level specified by HCO. It is then up to the  HCO  through  its
HCO Bd of Review to examine and see if the standard is met.

    If it is, the HCO Bd of Review says "Ron, you can safely sign" and gives
LRH the certificate to be signed. The training agency cannot  do  more  than
train. It cannot order a student to more processing.  It  can  only  collect
all the class work, papers, lessons and indicate that the student  is  ready
for examination. It sends the papers to HCO Bd of Review.  If  these  papers
are complete, (indicated by a check list prepared by  HCO)  HCO  then  calls
for the student directly, not via the Academy, and  administers  oral  exams
where feasible and written exams always. What  HCO  Bd  of  Review  does  to
guarantee that the requirements as laid down in the HCO Bulletins or  Policy
Letters have been met and that the person can perform  the  required  skills
is its own business. If the papers  are  not  complete,  HCO  Bd  of  Review
returns them to the training agency pointing  out  the  discrepancies.  When
the training agency returns these, then the  above  procedure  is  followed-
having the student in.

    If  the  student  passes,  HCO  Bd  of  Review  prepares  an  authorized
certificate with the student's name and presents  it  to  LRH  on  HCO  Comm
Line, for the signature of "L. Ron Hubbard, Founder".

    No written examination for any one grade may be repeated within 120 days
of the last examination. Thus a student who flunks an HCO Bd of Review  exam
cannot be re-examined for 120 days. There is  no  limit  to  the  number  of
examinations he can have. And the failure of a training agency to  have  the
papers complete (HCO Bd of Review having to send them back) does not  invoke
the 120 days clause.

    In examining the HCO Bd of Review should be  real,  not  pedantic.  Good
TRs, good command of processes for the level, good axioms and theory  should
pass a student. But to establish these HCO Bd of Review needn't examine  all
day and all night. If the student flunks a few TRs, why go on? He's dead  if
he ever tries to audit. Why pass him or even examine further?

    In case of failure, the HCO Bd of Review may advise processing  or  more
training but may not say where the training or processing is to be taken  or
how much it will cost. These items are all  outside  of  HCO  Bd  of  Review
purview.

    If HCO Bd of Review says it's a flunk, that's  usually  that.  The  only
appeal is through HCO Sec to LRH and it's doubtful if this will produce  any
change of decision.

  An HAS certificate doesn't pass through HCO Bd of Review, but all others
                                     do.

    HCO Bd of Review is established by written appointment by  LRH.  It  has
existed on verbal consent in  the  past,  but  written  appointment  is  now
necessary.

                                             L. RON HUBBARD

LRH:mp.lh.cden Copyright �195 9 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                       37 Fitzroy Street, London W. 1

                     HCO POLICY LETTER OF 24 APRIL 1959

To all Academies

                     FINAL HPA EXAM HCO BOARD OF REVIEW

NOTE TO EXAMINER

    This final exam is based on the materials of Scientology; the  end  goal
of its administration is to discover whether the examinee's command  of  the
theory and practice of the subject is sufficiently professional  in  caliber
for us to turn him loose on  cases  that  an  HPA  level  auditor  could  be
expected to handle successfully,  in  confidence  that  he  will  have  more
successes than failures. The exam comprises two  parts:  oral,  designed  to
test the student's practical  command  of  the  elements  of  auditing,  and
written, designed to test his grasp  of  and  ability  to  apply  theory  to
livingness.

    The marks on the oral exam are FAILED, POOR, FAIR, GOOD, EXCELLENT.  The
examiner must himself be an excellent auditor. We want on the  part  of  the
student a demonstration of  good  ARC,  an  impression  of  good  order  and
precise handling of  the  pc  and  the  MEST  of  the  session  and  session
environment; a good auditing presence and certainty of attitude with  regard
to processes,  the  subject  and  the  pc;  and  a  good  knowledge  of  and
application  of  some  basic  process  commands  and  the  TRs.   A   merely
mechanical, rote handling of these would be marked POOR or lower. A  student
scoring POOR or lower should not  be  passed  under  any  circumstances,  no
matter how well he does on the theory section. THE ORAL EXAM COUNTS FOR  60%
OF THE FINAL GRADE.

    The marks on the written exam are numerical, total 100. Passing is  75%.
It is possible for a student to miss the first three  questions  (comprising
the Logics, Pre-Logics, and Axioms) completely, and by scoring perfectly  on
the remainder of the written test to get a barely  passing  mark.  There  is
some emphasis on ingenuity and the ability actually to put Scientology  data
into application; a student having data by rote with  no  understanding,  or
with  a  low  understanding  of  the  subject  would  fail   it   miserably.
Conversely, someone with an understanding of  the  subject  should  pass  it
well. THE WRITTEN EXAM COUNTS FOR 40% OF THE FINAL GRADE.  (The  numbers  in
parenthesis, brackets, following the question indicate the number of  points
scored for a perfect answer of  that  question.  Imperfect  answers  receive
partial credit insofar as they are to any degree correct.)

    It is not possible to cover the whole of Scientology exhaustively in one
examination of this length; consequently, the questions have been  drawn  up
rather as a representative sampling whose handling will give us a fair  idea
of the student's  ability  and  state  of  ARC  with  the  subject  and  its
terminals.

PART A: ORAL EXAM-PRACTICE-COUNTS 60% TOWARD FINAL MARK

    1.   Have examinee start and end an auditing session. PURPOSE: To judge
       smooth handling of two-way communication with a pc.

    2.   Have EX handle an ARC break; a cognition; an origination.

    3.   Have EX deliver the auditing commands of Tone 40 8-C with
       intention.

    4.   Have EX deliberately break one  item  of  the  Auditor's  Code  and
       handle the resulting ARC break  smoothly  and  well.  Examinee  must
       announce which item of code he is going to break to  examiner,  then
       proceed to violate that exact item, and repair break.

    5.   Have EX give, with good maintenance of applicable  TRs,  the  exact
       auditing commands of CCH 1,2,3,4 with proper acks. (CCH 1,2 Tone 40-
       3,4, formal)

    The examiner will judge the ability of the examinee to actually audit by
scoring him on his command of  the  environment  and  session  and  pc;  his
certainty of attitude;

use of the TRs; ARC with the pc and auditing  presence  in  general.  Grades
are EXCELLENT, GOOD, FAIR, POOR, FAILED.

PART B: WRITTEN EXAM- THEORY-COUNTS 40% OF FINAL

     1. Write out in full one (1) of the Pre-Logics in its exact Scientology
        wording. Paraphrase it in your own words. Give an example of it in
        action. (3)

     2. Write out in full two (2) Logics. Then put each in your own words
        and give an example of each, relating it to life. (6)

     3. Write out in full five Scientology Axioms. Then restate each in your
        own words. Then give one  example  of  a  situation  in  life  which
        illustrates the working of each axiom (one example per Axiom).

     4. Define EVALUATION and give an example of it. (3)

     5. Define INVALIDATION and give an example of it. (3)

     6. Define SCIENTOLOGY ENGRAM and give an example of it. (3)

     7. Define SECONDARY and give an example of one. (3)

     8. Define LOCK and give an example of one. (3)

     9. Explain briefly Q & A. Give an example of an auditor's Q & Aing with
        a pc. (3)

    10. Explain briefly and accurately why entering order into a case brings
       about a flying-off of confusion. (3)

    11. Explain briefly why an auditor should be precise, accurate and overt
       in his dealings with a pc. (3)

    12. What is the realest thing to you in Scientology since you
       encountered this subject? How did it become real to you? (3)

    13. Give an example of some life activity on that part of  people.  Now,
       name the Dynamics which might apply to this example, showing in each
       instance why each mentioned dynamic applies to it. (3)

    14. Locate someone you know on the KNOW-TO-MYSTERY  scale.  Explain  why
       this person belongs where  your  estimation  places  him.  In  other
       words, what can you observe about him that leads you  to  place  him
       where you do? (3)

    15. What action with regard to children can you expect of  a  person  at
       1.5? What precisely will a 1.1 do  with  a  communication  you  have
       asked him to forward to another? What precisely will a person at 2.3
       do if given a post of responsibility in an organization? (3)

    16. Write out a statement that would be effective if you were to make it
       to a person who resonated on the eatingness band to  whom  you  were
       trying to sell an automobile.

       Write out a statement that would attract the attention  of  a  person
       who resonated  at  mystery  whom  you  were  trying  to  interest  in
       Scientology. (3)

    17. Given a person low on the effect  scale,  what  would  his  probable
       reaction be on hearing that Russia had dropped  an  atomic  bomb  on
       Iran, killing 300,000 people? What would the  probable  reaction  of
       this person be on scratching himself  while  shaving?  Explain  your
       answers in terms of the effect scale. (3)

    18. What is a second postulate? Give an example from life. (3)

    19. Which comes first, remembering or forgetting? Why? (3)

    20. Why is it necessary to handle a pc's present-time problem?  Explain
        in  terms   of   attention,   present-time   environment,   auditing
        environment, and the communications formula. (4)

    21. Is duplication really necessary? Answer yes or no, and justify your
        answer in terms of communication. (3)

    22. Define ABERRATION in your own words. When is an action on the part
        of a person to be considered aberrated? (3)

    23. In terms of solutions and the dynamics, formulate a  simple  method
        which you could use to estimate an individual's probable chances  of
        success in a given enterprise. (2)

    24. What would you do if you were auditing a pc on a thinkingness
        process and you didn't know just how he was executing the auditing
        command? (2)

    25. Why should the detailed investigation of a pc's originations be
        confined to research? (2)

    26. How does a VALENCE differ from a deliberately mocked-up beingness?
        (2)

    27. In terms of the reality scale what phenomena would  you  expect  to
        observe on the part of a child who had been given a new  bicycle  as
        he grew progressively familiar with it? (3)

    28. How does having something differ from holding a deed of title to
        it? (3)

    29. If you were to instruct an HPA course,  what  item  of  Scientology
        data would you concentrate on as being the most important  for  your
        students to understand? Why? (2)

    30. What part of your present life could you bring more order to? How
        could you go about this? (2)

LRH:mp.cden                                     L. RON HUBBARD

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 11 OCTOBER 1960

CenOCon

                        CASE ASSESSMENTS FOR STUDENTS

    It sometimes happens that a student can graduate from an HPA/HCA  course
and pass the exam, and yet fail in the field on account of a low case  level
or poor subjective reality on Scientology.

    To prevent this, it is now policy that  after  an  HPA/HCA  student  has
passed the HCO Board of Review examination,  and  before  a  certificate  is
issued, he shall be required to have from the HCO Board  of  Review  a  case
assessment. If it is found that their case is in poor shape,  or  that  they
have little subjective reality on  Scientology,  they  must  be  ordered  to
processing before their certificate can be issued.

LRH:js.rd

Copyright �1960 by L. Ron Hubbard ALL RIGHTS RESERVED

Issued by: Peter Hemery

                                                            HCO Secretary WW

            for

                                                              L. RON HUBBARD

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

              HCO POLICY LETTER OF 22 FEBRUARY 1961 (Issue II)

HCO Secs

    Please have an adequate number of these run off. Use to  give  Permanent
Staff Exams. No Permanent Staff Status is valid unless this  exam  has  been
passed.

    Passing grade is 85%. The Pattern of a Central Org HCO Policy Letter may
not be in hand while the exam is being done.

          PERMANENT STAFF EXAM "PATTERN OF A CENTRAL ORGANIZATION"

PART ONE

 1.   What are the duties of an HCO Area Office?

 2.   What has HCO Area the power to do?

 3.   What does HCO Board of Review do?

 4.   What is the purpose and duty of HCO Continental?

 5.   What is the Assoc Sec in a Central Organization for?

 6.   Who expedites Assoc See's communications?

 7.   What are the Assoc See's duties?

 8.   What are the main responsibilities of an Assoc Sec?

 9.   What are the two Divisions in a Central Organization?

10.   Name the three departments which fall under each Division.

11.   What is the PE Foundation?

12.   What is the Test section and what is its purpose?

13.   What is the purpose of a PE Course?

14.   What is the purpose of a HAS Co-Audit?

15.   Give another name for HAS Co-Audit?

16.   How does a PE Foundation fail?

17.   What happens when the PE Foundation does fail?

18.   Who is the most responsible person for solvency in a Central Org next
to the     Assoc Sec?

19.   Who heads the Academy of Scientology?

20.   What is the Academy responsible for?

21.   Name the Courses taught in the Academy.

22.   What makes the Academy?

23.   How often does enrolling take place for an HPA course?

24.   What is the Practical Course? And how does this differ from a
professional     course?

25.   What are the results of a poorly run Academy?

26.   What does HGC stand for?

27.   Who heads the HGC and what cases fall under her control?

28.   Who does the administration for D of P?

29.   How often does the D of P interview HGC cases and why?

30.   What happens when D of P does admin work or audits a preclear?

31.   How good must HGC quality be?

32.   Which run-down must a staff auditor use and what must he produce?

33.   Who heads the Dept of Promotion and Registration in the largest of
    Central Orgs?

34.   Otherwise, who heads its two sections?

35.   What does the personal Registration section do?

36.   What should all Registrars call themselves for public purposes?

37.   What is the difference between a Chief Registrar and PE and Letter
Registrar as     regards income?

38.   Where do Personal Registrars look for prospects when prospects seem
    too few?

39.   Who does the final accepting of applicants for training and
    processing?

40.   What is the procedure after a person is signed up by the Personal
Registrar for    processing?

41.   Who should always interview a student or preclear after training or
processing and   why?

42.   What is the motto of the Personal Registrar?

43.   What is the rule as regards Registrars acceptance of money and why?

44.   What should be done when a Registrar is dissatisfied with results?

45.   What do the Letter Registrar and Assistants do?

46.   What hats fall under the Letter Registrar?

47.   Which people have a file folder in C/F?

48.   How are files in CF divided?

49.   Which of these does the magazine go to?

50.   What should go into CF files?

51.   What is the purpose of the address unit?

52.   Why should address in charge receive a copy of all invoices?

53.   What unit issues HAS Certificates and Memberships?

54.   Which is better-volume or quality of letters?

55.   Who heals ARC Breaks and how are ARC Breaks prevented?

56.   What is the procedure when personal Registration wants a file from
    C/F?

57.   What method is used when any other dept wants files?

58.   What is Dir Material responsible for?

59.   What dept does all purchasing for the Organization?

60.   Whose approval is needed before an item can be purchased?

61.   If an item is already approved and Material Dept sees danger in
buying it, what  does he do?

62.   Next to purchasing, which is the next biggest potential upset in the
Material    Dept?

63.   Who heads Dept of Accounts and what is the purpose of this Dept?

64.   Explain briefly what a Scientology Accounts System is?

65.   What are the four sets of files used in the Accounts System?

66.   How is a staff member paid? by cash or by cheque?

67.   Does the Accounts Dept keep ledgers, journals, etc?

68.   What weekly Accounts sheet is shown on the Staff Bulletin Board each
    week?

69.   How many report forms are due from each Dept every week?

70.   What Technical form is submitted by Students?

      What technical form is submitted by Staff Auditors?

71.   If you needed to know any policy or more about any department or your
post,       where would you find it?

72.   How should a staff member be judged and how should he not be judged?

73.   What is a good way of getting people in?

74.   When free weeks are demanded, what line has broken down and what does
this  mean?

75.   When should a person not be taken on as Dept Head and when should a
person      not be taken on as a staff auditor?

                                             L. RON HUBBARD

LRH:ln.js.cden Copyright� 1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 7 APRIL 1961 Cen Orgs HCO Sees Assoc
Sees Ds of P

Do not Remimeo   EXAMINATIONS OF ACADEMY STUDENTS TO BE DONE BY DIRECTOR OF
              PROCESSING

    HCO  herewith  delegates  its  examination  functions  of  HASI  Academy
students to the Director of Processing, and whatever auditors  the  Director
of Processing may assign to assist.

    This means that the HCO Board of Review functions are delegated  to  the
Director of Processing.

    HCO Area Secretary or Continental Secretary may at any  time  re-examine
any student, but unless re-examination is undertaken the examination of  the
Director of Processing, or his or her staff, shall be final.  In  the  event
of re-examination the examination given directly by HCO shall be final.

    Irrespective of the curriculum taught in the Academy  at  the  level  of
HPA/HCA, the examination of anyone for an HPA/HCA  examination  shall  cover
only and precisely the following points:

    ORAL:

    The student candidate for HPA/HCA shall be orally examined  on  each  of
the following points:

   Communication Course TRs. Upper Indoc TRs. Knowledge of the E-Meter.
   Knowledge of the CCHs 1 to 4, and their proper use.

    WRITTEN:

   Knowledge of the Model Session. Knowledge of each basic process used in
   the rudiments. Knowledge of the Axioms. Knowledge of the Tone Scale.

   Knowledge of the six types of Processes.

   Knowledge of an Assist.

   Knowledge of the Auditor's Code.

   Knowledge of the Code of a Scientologist.

   Knowledge of the twenty or more parts of the Anatomy of the Mind.

   Knowledge of HCO functions.

   Knowledge of HASI functions.

    HUBBARD CLEARING SCIENTOLOGIST

or B.Scn.

or Special Events Course

or Permanent Staff Auditor.

    ORAL:

   Knowledge of the E-Meter.

   Knowledge of the TRs 0 to 10.

   Knowledge of E-Meter Actions on Assessment.

    WRITTEN:

   Knowledge of the Model Session. Knowledge of Havingness and Confront
   Processes. Knowledge of the Pre-Hav Scale. Knowledge of SOP Goals

   Knowledge of definitions of Release and Clear Knowledge of the Pre-Hav
   Scale. Knowledge of SOP Goals.

   Knowledge of definitions of Release and Clear. Knowledge of Auditor's
   Code. Knowledge of the Code of a Scientologist.

HUBBARD PRACTICAL SCIENTOLOGIST

    Examination of Hubbard Practical Scientologist  shall  be  done  by  the
Director of

    Training only, and the Certificate shall be issued as a result of  eight
weeks training without repeat weeks and on a mild examination.

    However, the record must be kept in the Training Department and  if  the
person becomes a candidate of HPA/HCA  level  those  weeks  flunked  earlier
must be repeated.

    To obtain his HPA/HCA an HPS must complete his or her Extension  Course,
must serve in the Central Organization in some  capacity,  paid  or  unpaid,
for upwards of three months and must show that he can produce  good  results
on cases.

    If a Hubbard Practical Scientologist  is  to  be  employed  as  a  Staff
Auditor, he must have passed the above examination given by the Director  of
Processing, for the level of HPA/HCA.

    Certification  of  Hubbard  Practical  Scientologist  is  done  on   the
representation of the Director of Training only.

CERTIFICATE PREPARATION

    Certificates are still prepared and issued by HCO Area  Sec,  no  matter
who does the examination.

    The above assignment of HCO Board of Review functions to the Director of
Processing apply to student examinations only, and do not apply  to  Release
and Clear examinations, and this delegation shall be effective at once.

    The examination outlined above shall be effective 15th  June  1961,  and
until that time students shall be examined on the technology on  which  they
have been trained. The Director of Training should re-adjust his  curriculum
in ample time to meet the above requirements.

                                             L. RON HUBBARD

LRH:jl.cden Copyright �1961 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

      HCO POLICY LETTER OF 19 SEPTEMBER 1961 (Cancels HCO Policy Letter
                      of 23 November 1960, same title)

Central Orgs

                          REALITY TEST FOR STUDENTS

    In order to test whether a student can in fact audit a preclear in  real
life, the following procedure should be adopted by the HCO Board of Review.

    A candidate for HPA examination should be given a first week HPA student
as a preclear, and must then presession him and  get  off  his  ARC  breaks,
PTPs and Withholds, and then proceed  to  find  a  havingness  process  that
works. He should be given three or four  hours  to  do  this;  the  examiner
would look in occasionally and check progress. The old  student  would  then
complete an appropriate security check on the new  student.  Afterwards  the
student preclear would be checked on an E-Meter by the examiner  to  see  if
there was any major withhold or anything showing heavy charge,  which  could
reasonably have been found and handled by  the  examination  candidate,  but
was missed by him.

    This would ensure that the HPA/HCA could  get  rudiments  in  and  do  a
Security check.

    All arrangements should be made by the D of  T.  Examination  should  be
completed by the D of P or an appointed staff auditor.

LRHJI.rd

Copyright� 1961 by L. Ron Hubbard ALL RIGHTS RESERVED

Issued by: Peter Hemery

                                                            HCO Secretary WW

         for

                                                              L. RON HUBBARD

[Note: This issue introduced the old student doing a Sec Check on  the  new,
and added the last two paragraphs.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

CenOCon Franchise

           HCO POLICY LETTER OF 20 SEPTEMBER 1961 TRAINING POLICY

    In order to emphasize the value of improved training in Academies and to
encourage students to qualify for certificates without delay, the  following
policies are instituted.

    On and after January 1st, 1962,  only  students  who  have  successfully
completed an Academy course on or after July 1st,  1961  shall  be  examined
and certificated by the HCO Board of Review.

    Any students who have completed their Academy training before July  1st,
1961 should be notified of this. The HCO Board of Review should also  inform
them of the latest date on which they  can  be  examined.  If  they  do  not
attend  and  pass  their  examination   and   complete   their   certificate
requirements by 31st December, 1961, they will be required to  take  further
training in the Academy at their own expense  before  being  allowed  to  be
examined or certificated by the HCO Board of Review.

    Also, students who complete (or have completed) the Academy course on or
after July 1st, 1961, shall be required to pass  the  HCO  Board  of  Review
exam, and to complete their certificate requirements, within 12  months.  If
after 12 months they have not done so,  they  will  not  be  allowed  to  be
examined or certificated by the HCO Board of Review until  they  have  taken
further training in the Academy, at their own expense.

                                             L. RON HUBBARD

LRH:jl.rd

Copyright� 1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 2 NOVEMBER 1961

BPI

                       ALLOWED PROCESSES FROM COURSES

    As it is taking three months or more at Saint Hill to make  a  qualified
Class III auditor,  and  as  all  field  courses  are  only  six  weeks,  my
experience and data on progress of these courses  demands,  in  fairness  to
the public, that:

    No Course not taught at Saint Hill may qualify a field auditor for Class
III processes, and no field auditor or HGC auditor not  qualified  as  Class
III may use Routine 3.

    See Safety Table HCO Bulletin of October 26, 1961.

    It is too dangerous running  the  wrong  goal  and  terminal  to  permit
auditors not qualified to find and run them on pcs.

L. RON HUBBARD

LRH:imj.rd Copyright �1961 by L. Ron Hubbard ALL RIGHTS RESERVED

Gen Non-

Remimeo Tech Hats Qual Hats Keeper of the

Seals and

Signature

   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

    HCO POLICY LETTER OF 2 NOVEMBER 1961 Issue II (Reissued 3 March 1967)

                              TRAINING QUALITY

    It becomes fantastically, screamingly apparent that  we  must  not  ever
turn out or let go a bad auditor, poorly trained.

    Accordingly put permanent signs where D of T and Dir of  Exams  can  see
them in their offices as follows:

    EVERY TIME YOU TURN OUT A BAD AUDITOR YOU MAKE ENEMIES FOR SCIENTOLOGY.

    INCOMPETENT AUDITORS ARE A MAJOR SOURCE OF OUR TROUBLES.

L. RON HUBBARD

Founder

LRHJp.cden Copyright �1967 by L. Ron Hubbard ALL RIGHTS RESERVED

CenOCon Saint Hill Franchise

   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 7 JANUARY 1962

                     HCO BOARD OF REVIEW CLASS II AWARDS

    Awards of Class II shall be made as follows at Saint Hill,  and  in  all
Central Organizations and HCOs.

    First step consists of completing  the  check  sheet  of  all  pertinent
bulletins and tapes, each one examined and passed upon by an examiner.

    These examinations must be passed, each one, 100% by  oral  questioning.
The examiner need not be the HCO Board of Review.

    Second step is the completion of all demonstrations called  for  on  the
checksheet such as the actual ten manifestations of the needle, knowing  and
reading the actual meter on them, Model Session with all TRs and  any  other
demonstration item.

    Passing of these two qualifies the auditor as a temporary Class I Ib. It
does not award the classification or any additional pay because of it.

    The  third  step  is  the  passing  of  a  general  written  and  actual
demonstration examination on the skills and knowledge of Class II.

    This final examination is done by the HCO Board of Review.  It  must  be
passed 100%.

    Courses in auditing may only award  Class  IIb  when  class  examination
clearly conforms to this Policy Letter.

    Class IIb does not increase pay  or  deliver  other  benefits.  It  does
permit the auditor to practise for Class III.

    Anyone awarded a Class IIb should preserve the check sheet on  knowledge
and demonstration against future HCO Board of Review Examination.

    An HCO  Board  of  Review  may  examine  anyone  with  a  completed  and
instructor verified check sheet, whether from field or organization.

    If the student is not from a recognized  Class  II  Course  or  has  not
studied under a Saint Hill graduate any single item on the check  sheet  may
be re-examined and failure to pass it shall  constitute  a  failure  of  the
whole examination. If from a recognized  course  for  Class  II  or  Central
Organization staff, the whole  regular  examination  shall  be  given,  with
practical demonstration on needle action first, Model Session with  all  TRs
in second, and a general written examination based  precisely  on  Class  II
materials third. Failure of  any  one  of  the  first  two  parts  makes  it
unnecessary for the Board of Review to give the next part.

    Re-examination may not  be  taken  in  the  same  week.  One  week  must
intervene between examinations for Class II.

    No certificate or writing may be issued for Class IIb. A formal letter
    or certificate may be issued for Class II.

    No check sheet from the field or a course may be considered valid for  a
Central Organization examination for Class IIb or Class II. No  check  sheet
of any kind or Class II award of any kind may be considered valid  at  Saint
Hill on the Special Briefing Course,  but  having  obtained  such  elsewhere
would, of course, make it easier to pass at Saint Hill.

    An HCO Board of Review examination anywhere  except  Saint  Hill,  shall
cost the equivalent of �10 sterling payable to the Area HCO,  for  each  and
every examination taken, whether a re-examination or not. This charge  shall
also be made to Central Organizations for their staff members.

   (Class III Classification will follow similar lines to this Policy
   Letter.)

                                             L. RON HUBBARD

LRH:sf.cden Copyright� 1962 by L. Ron Hubbard ALL RIGHTS RESERVED

CenOCon

   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

       HCO POLICY LETTER OF 31 JULY 1962 ORAL EXAMINATION FOR HPA/HCA

    An examiner must not be used as the subject on which the student auditor
demonstrates his/her degree of auditing skill.

   A student must provide his/her own demonstration subject.

    Errors in meter reading are 90% of a student's difficulties, and  it  is
not possible to observe these errors if  the  examiner  is  acting  as  the
preclear.

L. RON HUBBARD

LRH:dr.rd Copyright� 1962 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 5 SEPTEMBER 1964

Sthil Only

                                EXAMINATIONS

                            (Effective this date)

    As long standing policy forbids an  examination  for  classification  or
certification by the person who  trained  the  student,  no  provisional  or
final classification examination may be given by a Supervisor, Secretary  or
Instructor of the Course.

    Any examination for any classification must be given by a  staff  member
at or above the classification level being examined.

    As long as the post is occupied by a properly classified person the  HCO
(WW) Ltd International Org Supervisor will prepare,  give  and  correct  all
Class VI Provisional or Permanent Examinations as an additional duty.

L. RON HUBBARD

LRH:jw.rd Copyright � 1964 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 12 APRIL 1965

Gen Non Remimeo

                          CLASSIFICATION PASS MARKS

The pass mark for Classification Examinations for all classes including VI
is now

    85%.

    When the pass mark was lowered to  80%  rechecks  showed  four  students
classified at less than 85% subsequently did not do well with the level  for
which they had been classed with a less than 85% grade.

   Therefore only 85% or above is the passing mark for classification.

LRH:wmc.rd                                   L. RON HUBBARD Copyright� 1965
by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POEICY LETTER OF 29 JUNE 1966

Remimeo Tech Sec Qual Execs All Students

                    KEEP ACADEMY CHECK SHEETS UP-TO-DATE

    Any new HCO Bulletins which  are  issued  and  which  are  needed  on  a
particular level must be added to the Check Sheets for  that  level,  before
the student receives the check sheet.

    The purpose of this policy letter is that of ensuring that students  are
trained in the latest materials pertinent to that level.

    It is the responsibility of the Technical Secretary and the Director  of
Training to see that this is done.

    The Qualifications Secretary  and  the  Director  of  Examinations  must
likewise see that examinations cover the  new  data  as  it  is  issued  and
correctly examine students on the required material who have had such  added
to their check sheet.

    This policy letter does not modify existing policy that  a  student  may
not have items added to a check  sheet  on  which  he  has  already  started
working.

L. RON HUBBARD

LRH:lb-r.rd Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

              HCO POLICY LETTER OF 1 FEBRUARY 1967 Remimeo
(Replaces HCO Policy Letter of Students                29 October 1965 of
same name)

Tech Staff Qual Staff

                        STUDENT AUDITING OF PRECLEARS

    Students may not audit for their Classification any current preclear  of
any organization or any preclear who has been audited  in  any  organization
within the past two years.

    A student's preclear who does not fall into the  above  two  categories,
but who  has  had  to  have  either  an  assist,  a  Review  session,  or  a
Stabilization  Intensive  done  in  any  organization  due  to  the  student
classification lines is still considered the student's preclear and  is  not
considered an organizational preclear.

    A student may not audit another student's  preclear  without  getting  a
written attestation from the other student that permission  is  granted  for
the preclear to be audited.

    A student is held responsible for abiding by this  policy.  Further  the
technology, Ethics, and Policies as regards auditing  of  preclears  applies
fully to a student's auditing of his or her preclear.

                                        Written by a Board of Investigation:

                                           Marilynn Routsong Joan Thomas

Mary Sue Hubbard

The Guardian WW

    for

L. RON HUBBARD

Founder

LRH:jp.rd

Copyright� 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

           HUBBARD COMMUNICATIONS OFFICE     Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 16 MARCH AD 15

 Remimeo    (Reissued on 13 September 1967) Academies Students

Saint Hill Courses Tech Sec's Hat Qual Sec's Hat Dir of Exams' Hat Student
Examiner's Hat Dir of Review Hat

Cramming Officer's Hat TRAINING DEPT - DIV IV

Supervisor's Hat DEPT Of EXAMS - DIV V

            All student examiners are to be star checked on this.

                  FURTHER MATERIAL ON STUDY - EXAMINATIONS

    Progress in study can be inhibited through the usage of a poor system of
examination. By asking of questions irrelevant to the material  covered  and
by failing to ensure that  the  student  is  fully  aware  of  exactly  what
question is flunked, the student can be  given  sufficient  losses  to  slow
down his rate of learning and to cause ARC breaks.

    A misunderstanding comes about in the first instance purely on the basis
that the student understood  that  he  was  studying  a  given  subject.  An
irrelevant question asked by an examiner indicates to the student that  such
an understanding was false  or  that  no  basic  agreement  existed  on  the
subject in the first place. An example of this would be to ask a student  of
a French  language  course  to  give  the  main  historic  dates  and  their
significance to Eighteenth Century France. The  original  understanding  was
that the student was learning to speak and read French,  not  to  learn  the
history of France.

    In Scientology an example of an irrelevant question would be to ask  the
student to give the distribution of a bulletin.  The  understanding  of  the
student  is  that  he  is  there  to  learn  Scientology,  its  theory   and
application, not to learn  the  internal  administration  of  organizational
communication lines. A further example would be to ask a Level II student  a
question concerning data and material covered in Level IV.

    Frequently enough a Supervisor has to cope with a student who  has  come
into Scientology to study the law of Karma or to  study  sociology  or  some
other previous misconception without adding to the  difficulties  by  asking
irrelevant questions. Knowing what we now know about  study  we  can  handle
earlier misconceptions, but a Supervisor must never  ask  a  question  of  a
student which is irrelevant to the subject or level. We  must  ourselves  be
careful not to add to student confusion. Therefore, any Supervisor  tendency
to ask irrelevant questions must be firmly restrained.

    In the second instance of the unknown question, a student can be given a
verbal question on which he is flunked. In most cases the student  will  not
be able to remember the question asked as he would not have  flunked  it  in
the first case if he had not  already  failed  to  understand  the  material
covered by the question.  Failure  to  remember  the  question  asked  or  a
Supervisor's refusal to give him the question asked reacts upon the  student
as an  unanswered  question,  and  therefore  an  uncompleted  communication
cycle, but also as an unknown question. The student will ARC break. You  can
easily demonstrate this by mumbling a question which is not clear enough  to
be understood and then insist upon an answer. You will soon  enough  have  a
very upset person on your hands.

    This is what happens when a student is asked a  question,  flunked,  and
then not given to clearly understand the question asked. Therefore  Ron  now
requires that any examiner must always write  down  verbal  questions  asked
before asking them,  and  when  a  student  flunks,  hand  him  the  written
question which he flunked. The student will then be able  to  know  what  he
didn't know and be able to look up the material and

clear up what it was that he had not understood. Further, this  will  enable
him to complete the communication cycle.

    If tape examinations  are  addressed  to  a  class  as  a  whole,  these
questions must  be  posted  and  the  examination  papers  returned  to  the
student. The student can then see what  it  was  that  he  missed  and  what
question was missed.

    Many people have had experience of  such  poor  systems  of  examination
which failed to follow the above. It is common practice in universities  not
only not to give students the questions asked,  but  also  never  to  return
examination papers. Most frequently all the university student is  given  is
a grade. If that grade is not 100%, then the student  never  knows  what  it
was he didn't know and so can not look it up to know it. This leaves him  in
the uncertain condition  of  insecurity  about  his  data  on  a  particular
subject. And if the student flunks the subject and has  to  re-take  it,  he
cannot comfortably study the subject because the whole of  the  subject  has
now become a complete mystery to him. Thus, the subject is set up as an  ARC
Break.

    Universities probably do this to be sure that their examinations do  not
get out to students, but then one can only state that this  is  laziness  or
lack of ability on the part of professors to think of  different  questions,
or perhaps even a professor's own  lack  of  understanding  of  his  subject
sufficient to enable him to be able to think of enough questions to ask.  It
also could be that there is a complete lack of worthwhile material  in  more
primitive subjects than Scientology on which  to  ask  questions,  in  which
case it should never have been part of  the  curriculum.  (Freudians  mainly
examine  on  the  dates  of  Freud's  papers  for  their  qualification   of
psychiatrists!)

   The administration of a proper system of examination is quite simple:-

1.   Tape examinations or examination questions given verbally to the class
    as a whole must be written down before being asked and must be posted on
    a bulletin board afterwards and all examination papers must be  returned
    to the students.

2.   Verbal questions asked of individual students must be noted down in  a
    book like an invoice book with tear-out sheets and  a  piece  of  carbon
    paper. Such books are easily procured from stationers as they  are  used
    in most stores. The student is given the yellow copy  of  the  questions
    with the flunked question plainly marked. The white copy  is  placed  in
    the examiner's folder for the bulletin, tape or material.

    In this fashion we will be able to collect good questions to  be  asked;
to notice fundamental areas of mis-understanding individual  students  have;
and  to  note  any  areas  of  mis-understanding  which  are  broadly   mis-
understood. We can, therefore, see where the individual student  needs  help
and see where it is necessary to elaborate more fully on  certain  technical
data in order to make it more broadly comprehensible.

    Supervisors and examiners doing this will then be  contributing  to  the
more rapid progress of individual students and to students in general.

    The same principles apply to the  Department  of  Examinations  and  any
other student examinations given.

Mary Sue Hubbard

The Guardian WW

    for

L. RON HUBBARD

Founder

LRH:ml.jp.rd

Copyright �1965, 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

[Note: In the original 1965 issue, the last two  lines  given  here  were  a
footnote added by LRH and read "HCO BOARD OF  REVIEW.  The  same  principles
apply to HCO Board of Review Examinations and examiners."  This  1967  issue
changed "Instructor" to "Supervisor" throughout.]

Tech Hats Qual Hats

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

        HCO POLICY LETTER OF 22 SEPTEMBER 1967 SOLO AUDITING FOLDERS

    After  completion  of  the  student's  solo  auditing  requirements  his
auditing folder is not to be given to the student to take away  or  keep  as
it is the record of a student's Grade VI auditing and as  such  must  remain
at Saint Hill. The folder must be filed safely at Saint  Hill  by  Technical
Services as the folder contains confidential data and  also  could  at  some
later date be needed for reason of review of the Grade.

    A student's solo audit course examinations  may  not  be  given  to  the
student to take home but must be kept in the  Qualifications  Division  Dept
of Examinations. The examination is handed back to  the  student  after  the
examination has taken place  for  reference  but  must  always  be  promptly
returned. It is the responsibility of the examiner  to  see  that  Level  VI
exam sheets are returned by the student.

                                        Written by a Board of Investigation:

                                      Chairman   -   Monica Quirino
                                      Secretary   -   Dalene Regenass Member
                                         -   David Ziff

Mary Sue Hubbard The Guardian WW

for L. RON HUBBARD

Founder

LRH:jp.rd

Copyright � 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

Remimeo

   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 2 DECEMBER 1968 Issue II

                                EXAMINATIONS

    No examination may be given to any student of any Course which  has  not
been approved by the Qual Sec WW who must be a Class VIII Auditor.

    The Qual Sec WW may not approve any exam which does not comply with  the
following two points:

    (a) Questions asked must be taken from the data on that level and no
        other.

    (b) The answer to these questions must be taken from the HCO  Bulletins,
        HCO Policy Letters, or LRH tapes of that level and the date and name
        of the HCO Bulletin, HCO Policy Letter or LRH tape must be quoted in
        the answer sheet so that if the student flunks that question he  can
        be referred to the exact source of the correct answer.

Philip Quirino CS-5

Tech and Qual Aide

    for

L. RON HUBBARD

Founder

LRH:ei.rd

Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 13 JANUARY 1969

                           Remimeo Tech& Qual Hats

All Students

                            STANDARD EXAMINATIONS

    It has occurred that on a practical (Classification) examiner  took  the
place of the doll in the examination. This is out tech as such a  thing  can
cause an overrun of a process. Because of this dolls are used and have  been
for several years.

    Therefore, so that it is  well  known  to  students  and  examiners  the
following is the procedure for  Provisional  Certification  and  Provisional
Classification Exams.

    Provisional Certification Exam-This is a written test taken from  HCOBs,
tapes, Policy Letters of the theory material the student studies. This  test
examines the student to ensure the student knows the data.  85%  is  passing
grade. Below 85% is a flunk and the student goes to Cramming.

    Provisional Classification Exam-This  is  a  practical  exam.  The  test
consists of a check out of TR 0-4 any of the meter drills of the level,  and
the auditing of a doll on the process or processes of that level  with  full
TRs and Admin. The examiner gives the student a mock  C/S  and  the  student
Audits the doll on that C/S. The student  is  required  to  pass  this  exam
100%. The student is flunked for out TRs, out meter drills,  out  admin,  or
out tech only.

    FURTHER TO THE ABOVE AN EXAMINER MAY NOT ANSWER ANY  TECHNICAL  QUESTION
OF THE STUDENT BUT MAY ONLY REFER HIM TO THE PROPER HCOB OR LRH TAPE  OR  TR
OR HCO POLICY LETTER.

    The student is examined on  a  standard.  That  standard  is  the  exact
duplication and application of the technical  data  of  HCO  Bulletins,  LRH
tapes, TRs, and meter drills.

    The student is not expected to handle  situations  above  his  level  of
abilities, but he is expected to recognize  the  phenomena  indicating  that
situation has arisen that he can  not  handle.  Nobody  expects  a  Dianetic
student to handle an ARC Broken pc but we  do  expect  him  to  be  able  to
recognize the situation and to see that it is handled by  a  more  qualified
Auditor.

    The Classification exam will only be difficult and  impossible  to  pass
for the non standard auditor. That's what it's aimed  at-Ensuring  that  the
auditor is a standard auditor at any level.

    The Founder-L. Ron Hubbard has spent years and years sorting it out  and
showing us the  road  out.  Qual's  job  is  to  ensure  that  road  remains
straight, standard and true so that those who follow will also make it out.

   STANDARD TECH will keep it straight.

Lt. O.J. Roos

Flag C/S

W/0 P.D. Quirino

    CS-5

for

L. RON HUBBARD

Founder

LRH:PDQ:OJR:sdp.ei.cden Copyright �1969 by L. Ron Hubbard ALL RIGHTS
RESERVED

[Cancelled by HCO P/L 29 July 1972 Issue II, Fast Flow in Training, in the
1972 Year Book.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                  HCO POLICY LETTER OF 5 MAY 1969 Issue II

                 Remimeo Dianetic Course Qual Sees Tech Sees

                        DIANETIC COURSE EXAMINATIONS

   There are two examinations on the Dianetics Course.

1.  P RE-AUDITING EXAMINATION.

   This is done after the student has completed the  theory  and  practical
   drill sections of the course. The examination is standard and  has  been
   written up and issued to all Qualifications Divisions in Orgs.  It  must
   be passed 100% before the student is permitted to audit.

    As Dianetics is now a very standard routine it will be  found  that  the
    student either understands it or he doesn't.  There  are  no  shades  of
    grey.

    If the student flunks the examination he goes to Cramming to review  the
    materials of the course.

2. FINAL EXAMINATION.

   This is done after the student has completed his auditing  requirements.
   When the 25 hours of auditing are  complete  (or  more  if  required  to
   obtain the required result),  the  student  presents  all  his  auditing
   folders to the Examiner with an attestation that he was the auditor, and
   that all the sessions he audited  have  been  recorded  in  the  folders
   presented to the Examiner.

   The Examiner inspects the folders to see if the auditor has demonstrated
   the practice of Standard Dianetics and to see if the PC has attained the
   expected gains. (If the sessions  look  standard  but  the  PC  has  not
   attained the expected gains the examiner knows the session  reports  are
   incomplete or false.)

    If the Examiner is satisfied  the  student  is  auditing  100%  Standard
    Dianetics the student is passed and graduated.

    If the auditing is non-standard and the results have not  been  obtained
    the student must continue auditing until the Examiner is satisfied.

    The student auditor's sessions are case supervised.  If  the  PC  is  in
trouble the auditor ends the session and sends the PC to the  examiner.  The
case supervisor orders the student to cramming if he has goofed.

   The PC may be ordered to a Scientology Review such as a Green Form.

    Review and cramming are at normal Org rates. There is no charge for case
supervision.

                                             Brian Livingston

LRH:BL:cs.ei.rd                                    CS-5 Copyright �1969
                            for by L. Ron Hubbard
     L. RON HUBBARD ALL RIGHTS RESERVED                          Founder

[Cancelled by HCO P/L 29 July 1972 Issue II, Fast Flow in Training, in the
1972 Year Book.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor. East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 24 JUNE 1969

Remimeo Examiners

                     DIANETICS PRE-AUDITING EXAMINATION

    Confidential HCO Policy Letter of 5 May 1969 Pre-Auditing Examination is
cancelled.

    The  pre-auditing  examination  consists  only  of   a   tough   written
examination which must be passed 100% before the  student  is  permitted  to
audit.

    After a period the current written examinations  will  become  too  well
known,  also  some  students  may  flunk  the  exam  several  times   before
eventually passing with 100%,  hence  more  examinations  will  need  to  be
written from time to time. These should be originated as  necessary  by  the
Qual Sec WW or, under his direction, by  some  competent  person  who  is  a
Dianetic Graduate.

    All examinations must consult the student's understanding and ability to
relate the materials to a session.

    Sometimes a student will get high marks in the nineties  and  only  lost
marks for an incomplete answer rather than incorrect answers. In such  cases
the examiner after marking the  paper  can  verbally  ask  the  student  the
questions on which he lost marks. If the  student  then  gives  the  missing
data, without having referred to the materials or discussed the  examination
with somebody in the mean time, he passes.

    This opportunity is not given  if  the  student  answered  any  question
incorrectly or had less than about 94% on first marking.

    The purpose of the examination is to find out if the student  knows  and
understands the materials cold. If he doesn't he will mess up cases.

    The student who flunks the examination or auditing goes to Cramming  and
then back to course to re-do the full course.

    THE ENTIRE PURPOSE OF THIS EXAM IS TO PREVENT THE MESSED UP PCS WE  FIND
OCCURRING WHEN THIS QUALIFICATION TO AUDIT EXAM IS OMITTED.

                                             Brian Livingston CS-5

    for

L. RON HUBBARD

Founder

LRH:BL:eky.ei.rd Copyright� 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

[Cancelled by HCO P/L 29 July 1972 Issue II, Fast Flow in Training, in the
1972 Year Book.]

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 21 NOVEMBER 1971

Remimeo Examiners All Qual Personnel Ethics Officers

                   SCIENTOLOGY COURSES EXAMINATION POLICY

          (Addition to HCO P/L 8 March 66 HIGH CRIME) (Effective 1
                               February 1972)

    As it has not been previously explicitly  stated  it  now  becomes  firm
policy that anyone examining a student for certification  on  a  Scientology
Course, not just Technical courses but administrative as well,  e.g.  SS  1,
SS 2, OEC, FEBC, etc, must have been starrated first  on  the  Policies  and
related HCO Bulletins or other issues in  Qual  before  writing  or  grading
exams.

    Not to do so has been found to cause upset on student lines through pool
examinations and does not guarantee the Organization is producing a  Quality
Product.

    Not to have this HCO P/L in effect by 1 February 1972 will be  deemed  a
High Crime.

                                             Committee of Evidence

                                             FCO 1611

                                                for

                                             L. RON HUBBARD

                                             Founder

LRH:PM:IC:JAAF:HH:CR:nt.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS
RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                     Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 2 APRIL 1965

Remimeo

Board of Review  Division 3

                                     Dept 12

             Department of Qualifications     Board of Review Hat

                                  METER CHECKS

    For passing a Class VI auditing requirement for classification at  Level
VI, a check

    must be done  on  the       E-Meter  and  the  following  qualifications
concerning the TA must be observed:

       4.0 to 2.0      - acceptable as passing

       4.0 - that is alright

       4.5 - barely passing

       5.0 - absolutely not passing

       Below 2.0 - not acceptable as passing

    The E-Meter used for the  checkout  must  have  its  Tone  Arm  properly
calibrated with a 12,500 ohm  resistor  and  a  5,000  ohm  resistor  hooked
between the exact cans which the student will hold  during  the  check.  The
student is not audited or spoken to during this check but is simply  put  on
the meter and the meter condition noted and written down which  is  the  end
of the check.

                                RELEASE CHECK

    For a release (formerly keyed-out Clear) check, the TA position  may  be
anything from 2.0 to 3.0 with a floating needle. There is no other  test  of
any kind for a release. The E-Meter on which the test is conducted  must  be
calibrated as above.

   Note that this is the old "clear test". It now is classified as a
   RELEASE.

                             GRADE VI CLEAR TEST

    For a clear checkout, there must be  no  reaction  on  the  needle.  The
needle must be completely free with the Tone Arm at clear read for  the  sex
of the person being tested. The needle can be made to impulse with the  body
totally motionless, hands steady, and no  tricks.  Further  the  needle  can
also be shoved from one side of the dial  to  the  other  by  the  clear  by
looking at it.

    Records must be presented showing that all R-6 materials have  been  run
and no other characteristics or phenomena are required or  demanded  of  the
GRADE VI CLEAR (this state is referred to in  earlier  literature  as  Theta
Clear and has been loosely referred to more recently as OT,  but  the  state
of OT is not actually attained without the drills and practices  which  were
more-or-less covered in 1953 as Route One. The state of Clear (Book One  and
all other definitions) is totally attained at GRADE VI).

                                GRADE CHECKS

    Grade checks require no meter test and consist of an inspection  of  the
case folder looking for any TA action left on processes and not flattened.

    If unflattened processes are found in the  folder  of  the  grade  being
tested, they must be flattened by the auditor and the preclear returned.

    When the preclear's auditing reports are not available and the  preclear
asserts and maintains that the processes at a grade have been  flattened  on
him, discuss with the preclear the name of the grade  as  a  subject  (which
names are on any org board, above the various departments) and  see  if  the
preclear seems to have attained it. Then put the  preclear  on  the  E-Meter
and see if the TA is abnormally high or the  needle  sticking  or  dirty  or
rockslamming. If one of the latter is found to be the state of  the  needle,
"the proper procedure is direct that  the  preclear  be  cleaned  up  by  an
auditor who must run each process of the grade in question in  turn  briefly
to see if the process develops TA, and if it  does,  auditor  must  run  the
process until the TA action is out of the process". However,  the  Board  of
Review passes the matter to the Department of Inspections which directs  the
above repair be made. It may assist the Dept of Inspections if the Board  of
Review makes the above repair action (in quotes) known  in  a  note  on  the
folder merely saying the above. It is unlawful for the Board  of  Review  to
pass the matter directly back to the HGC or Academy, just as it is  unlawful
for the post of the Director of Inspections (Div 4, Dept 13) to be  held  by
anyone from the Academy, the HGC, or the Department of Qualifications.

    Care must be taken in Grade testing not  to  invalidate  the  preclear's
actual gains as that may produce a Dirty Needle or even an RS.

    The possession of a grade certificate from an org junior to that of  the
Board of Review is never accepted on its face value,  but  the  preclear  is
always checked as above.

L. RON HUBBARD

LRH:wmc.cden Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

Gen Non Remimeo All Orgs Sthil Staff Sthil Students

                HCO POLICY LETTER OF 28 APRIL 1965 Issue III [Excerpt]

                                   ROUTING

    No student or pc may leave an org by any other  exit  than  through  the
Department of Examinations.

    If students or pcs fail for any reason to be up  to  required  standards
they are shunted by Examinations to Review.

    If the student or pc passes the Department of  Examinations'  appraisal,
he or she is sent to the Department of  Certifications  for  attestation  of
attainment and for logging out of the org.

   Until so logged the student or pc has not technically left the org.

    Departure without logging is "Departure unauthorized" and is treated  as
a "blow" and passes into the hands of Ethics at once.

                                             L. RON HUBBARD

LRH:ml.rd

Copyright � 1965

by L. Ron Hubbard            [Excerpted from HCO Policy Letter of  28  April
1965 Issue III, ALL RIGHTS RESERVED    Power Processes. A complete copy  can
be found on page 343.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 9 JULY 1965

Gen Non-Remimeo

                                Tech Div Qual Div

                                 QUAL GOOFS

    The Examiner in Dept of Examinations can goof on examining pcs sent  for
declare release by not abiding by policy of his role in this.

    The Examiner just looks at the pc. He does not examine the folder or put
pc on a meter. That's all been done. He just  looks  at  the  pc.  Pc  seems
bright, then he passes; pc gloomy, he sends to Review.

    The point is contained in the Fast Flow System. You  don't  check  lines
until there's something wrong with them. You don't try to find things  wrong
as the first action.

   The Examiner must have a reality on other hats and not try to wear them
                                    all.

    An Examiner can ARC Break a new release or rehabilitated release all  to
pieces before the person is so declared, by being nosey and suspicious.  The
pc is en'route to Certs and Awards. The Examiner stop is just a  glance  for
a Release of any kind. It operates like a refusal to  ack  if  the  Examiner
goes nosey at this point.

                                REVIEW HOLDS

    Review must NOT hold on to pcs. There is no 2nd HGC  in  Review.  Review
does the required actions and sends pc back to HGC admin.

    There's no reason to start running intensives in Review. That's for the
    HGC. Check them, find what's wrong, send them back to HGC.

    The Case Supervisor of course receives the folder from HGC Admin  before
the next session.

    But Review does not ask the  Case  Supervisor  for  further  directions.
Review asks the Dir Review and the Dir Review asks the Qual Sec if needed.

    But there should be no question on  a  case.  Review  actions  are  very
pattern. They do a form. They put it in the folder and send the  folder  and
pc back to  HGC  Admin.  HGC  Admin  then  sends  the  folder  to  the  Case
Supervisor who writes the Case Supervisor's instructions in the  folder  for
the HGC Auditor, who then goes on with the intensive. If  the  intensive  is
considered over, by reason of Release or Ethics action, HGC Admin tells  the
pc and does the remaining necessary actions.

                                             L. RON HUBBARD

LRH:ml.kd Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 5 AUGUST 1965

Remimeo Examiner Hats

                            QUAL DIV TECHDIV

                             RELEASE CHECK OUTS

                          Supersedes Former Policy

    As many auditors can't tell a floating needle from  a  fence  post,  the
Examiner is going to get a lot of false declares unless he uses a  meter  on
every pc that comes by. ALWAYS USE A METER IN PC EXAMINATION.

    Examiners should use a meter briefly on a pc  to  ascertain  the  needle
character and TA position before declaring. The Examiner doesn't  audit  the
pc. He wants to see the TA, the needle, the folder, and  wants  to  know  if
the pc thinks he or she is a Release.

    A disease gets amongst  auditors  called  Perfunctoryitis.  They  see  a
floating needle in every blowdown (when, of course, the needle  does  behave
loosely for the moment during the blowdown). As a  result  such  an  auditor
runs a process to a blowdown and says "Floating Needle".

    The  reverse  disease,  Needleblinditis,  more  frequently  occurs.  The
auditor never sees a floating needle and plows right on by it. This, of  the
two diseases, is the worst and  most  prevalent  so  probably  happens  most
often. Overrun was the main auditor fault in the  last  15  years.  This  is
detected by high TA right during or after a  Declare  request.  The  auditor
plowed on. The floating needle did occur, wasn't seen.

    Thus the Examiner must use a meter. And he must be  suspicious  of  "the
electric shocked pc who went Release in 20 minutes" on 0-0. Or  the  pc  who
"ran R6EW to 4th Stage Release in 1 hour".

                           DECLARE BY THE NUMBERS

   Declare Releases in Consecutive Numbers only.

    Don't declare a 1st Stage next a 4th Stage. Declare a 1st Stage a Second
Stage only when the Power Processes have been run.

    An R6EW floating needle on a pc who has been a first stage only  doesn't
make a 4th Stage Release. If you later run the Power Processes the R6EW  may
blow off as a lock on Power Processes (as it has  done  many  times  on  pcs
while I was Power Process Case Supervisor). Thus the first  stage  who  goes
free needle on R6EW is not then a 4th Stage Release.  He  is  not  a  second
stage either. He's a 1st Stage plus if you want to call it something.

    At this time when we have had people on R6EW  who  were  not  1st  Stage
Release, and when we haven't followed the gradient, there are  going  to  be
mix ups. We'll just have to cope.

    But for the Examiner, it is the rule to go by the  numbers.  Process  by
the numbers 1st, 2nd, 3rd, 4th. Examine and Declare by  the  numbers.  Don't
skip.

    Usually trouble occurs when a Release has been overrun. The TA goes  up.
In fact this is the best reason for TAs going up. People  with  high  TAs  1
for 1 have been found by me to be former releases or have  been  overrun  on
upper stage release processes.

    Therefore a HIGH TA is always marked as overrun of some  former  release
state either  on  that  very  process  or  at  some  earlier  time  and  the
Examiner's order is, for all high TAs who have been audited, when they  come
to Examiner, "To Review:

Rehabilitate former release."

    If the pc has been declared and the pc Roller Coasters and the  TA  goes
up, send to Ethics as PTS-and be cross if  Ethics  gets  "reasonable"  about
the pc and says "pc won't disconnect" or "not PTS". For  Ethics  has  goofed
in not finding the right suppressive. A Roller Coaster is a Roller  Coaster.
Only a PTS situation can cause Roller Coaster. And the TA goes up.

    So, in any event, a high TA is  "To  Review"  or  "To  Ethics",  usually
Review unless a Roller Coaster is evident.

    A below 2 TA is never declared anything. Only Power Process 6 will raise
a low TA case above 2. That's the total datum and it's factual.  Only  Power
Process 6 raises a low TA case. No other process ever has permanently.

    A pc whose Tone Arm is between 2 and 3 and whose  needle  "floated"  for
the auditor and not for the Examiner has been overrun or  underrun.  It's  a
matter for Review  to  find  out.  But  it's  only  those  two,  overrun  or
underrun. If the TA then goes up higher in Review it's  always  an  overrun.
If the TA stays in the same range (2 to 3)  in  Review  it's  definitely  an
underrun; to wit, the needle didn't float for the auditor at all.

    Don't be afraid to put a pc on a meter when you're an examiner. Floating
needles aren't all that tender. On first and second stage  releases  the  TA
goes up late at night and may be higher in the morning.

    But the message here is that they can be gently examined by an Examiner.
Just put the pc on a meter. If released in the last few  hours,  the  needle
will always be floating if it  floated  for  the  auditor  and  the  auditor
stopped. If it isn't floating for the Examiner and the TA is  between  2  to
3, it didn't float for the auditor either.

                                  EXCEPTION

    Because 2nd Stage Release by Power Processing is  a  phenomenon,  not  a
floating needle necessarily, a pc's needle may not be floating after  ending
Pr Pr 6. Floating needle is not an absolute requirement  for  Pr  Pr  6  2nd
Stage Release. But it's nice when the needle is found to  be  floating.  The
auditor rightly tries to be sure and may overrun a  trifle.  It's  hard  not
to. And so declaring 2nd Stage is chancy and may not stick. The pc may  have
to have a further run if the needle did  not  float  and  the  TA  is  still
between 2 and 3.

Be alert, Examiners. This is a delicate job of course. But it can be done
correctly.

    A former release supposedly rehabilitated will have a floating needle at
least for a day or two. If  they  don't  have  a  floating  needle,  require
further rehabilitation.

    First and foremost, know what a floating needle is. Once seen, you never
mistake one.

                                             L. RON HUBBARD

LRH:mh.rd Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

               HCO POLICY LETTER OF 7 AUGUST 1965 Gen Non Remimeo Examiner
Hat

                                  QUAL DIV

                     FLOATING NEEDLE ON FORMER RELEASES

    As Former Releases have sometimes been overrun to such an extent that it
is very hard to turn the floating needle back on it is not an absolute  must
that the Examiner  find  a  floating  needle  on  Former  Releases  sent  to
Declare.

    The Examiner may declare a Former  Release  without  seeing  a  floating
needle if other data substantiates it well, and the Rehabilitation has  been
carried out by HCO B 30 June 65 technology (and as followed by other HCO  Bs
in this series).

                                             L. RON HUBBARD

LRH:mh.rd Copyright � 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 9 AUGUST 1965

                   Addendum to HCO Policy Letter of 5 August 1965, Qual
                   Div, Tech Div

                                                       Remimeo Examiner Hats

                             RELEASE CHECK OUTS

    The Examiner must also do the meter check of floating needle on students
sent to Review for Assists, in which  Review  the  Assist  was  ended  on  a
'floating needle' or any other action in which the Review  action  is  ended
on a 'floating needle'.

    Review Officer and Examiner  please  note,  that  if  the  person  being
Reviewed for whatever reason, has reads and/or answers on the  part  of  the
Review Form having to do with Ethics, HE OR SHE  MUST  BE  SENT  TO  ETHICS,
WHETHER THE QUESTION CLEANS OR  NOT,  AND  WHETHER  THE  REVIEW  ENDS  IN  A
FLOATING NEEDLE OR NOT. Also, any Release of  any  stage  who  shows  up  in
Review for an Assist is suspect of roller-coastering, so be  alert.  Roller-
coasters are sent to Ethics.

                                             L. RON HUBBARD

LRH:ml.bp.rd Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 19 OCTOBER 1965

Gen Non-Remimeo

Qual Div               RELEASE DECLARATIONS

    Any untrained person may not be declared at a grade  of  Release  higher
than that to which Power Processing will take him, namely Grade VA,  and  no
one may be declared Grade VI Release or above  who  has  not  been  properly
trained in the skills of solo auditing at Saint Hill.  Also,  a  person  who
has trained to Level VI but not been audited up through the grades,  and  so
cannot do solo auditing on Class VI (Clearing Course)  materials,  may  only
be classed as Prov Class VI.

    Before being permitted to engage on the processes of solo auditing  (the
first being R6 EW), all students in Training will have  to  be  released  on
the Power Processes, in order to ensure a  successful  passage  through  the
higher levels.

    There will be cases such as those which are handled by SEC ED 122 SH  on
which Power Processing may not be a prerequisite to  higher  level  Training
and materials, but each such case will be handled on its own merits.

LRH:ml.kd                                      L. RON HUBBARD Copyright�
1965 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 22 OCTOBER 1965

Remimeo Qual Div Tech Div Sthil Students  REQUIREMENTS FOR STUDENT
CLASSIFICATION

    HCO B of 27 September 1965 "Release Gradation"  states  "It  is  obvious
then that GRADE CERTIFICATES FOR PRECLEARS lapse and are  no  longer  issued
and are  replaced  by  Release  awards,  awarding  "Grade  -  Release"  when
attained.

    HCO Policy Letter 31 July 1965 "Purposes of the Qualifications Division"
-states that the prime purpose of the  Dept  of  Examinations  and  all  its
sections and units is:

    "TO HELP RON ENSURE THAT THE TECHNICAL RESULTS OF THE  ORGANIZATION  ARE
EXCELLENT AND CONSISTENT, THAT STUDENTS AND PRECLEARS ARE WITHOUT  FLAW  FOR
THEIR SKILL OR STATE WHEN PASSED AND THAT ANY TECHNICAL  DEFICIENCY  OF  ORG
PERSONNEL IS REPORTED AND HANDLED SO  THAT  THE  TECHNICAL  RESULTS  OF  THE
ORGANIZATION CONTINUE TO BE EXCELLENT AND CONSISTENT."

    "The integrity of Scientology and its hope for beings in  this  Universe
are entrusted to the Department of Examinations."

    Because of the above it becomes  necessary  that  students  in  training
present their preclears to the Examiner to  be  declared  at  the  grade  of
Release attained if a floating needle is attested by  the  student  auditor.
Even if a floating needle is not  obtained  students  should  still  present
their preclear to the Examiner for her to observe that good  indicators  are
in on the pc.

    Provision for this is made on the Night Foundation and  in  cases  where
the preclear works at  night  and  cannot  be  presented  to  the  Examiner,
special representation may be made to the Examiner and the  matter  will  be
individually handled.

                                             L. RON HUBBARD

LRH:ml.rd Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 7 NOVEMBER 1966

Remimeo Clearing Course

 Students Clearing Course

 Personnel Clear Checkers Div Organizer

 QualWW

                    CLEAR CHECK-OUTS IN CONTINENTAL ORGS

    The Clearing Course is available ONLY at Saint Hill. However, a  student
who comes to Saint Hill to enrol in and start the Clearing Course  may  then
return to his home and continue it by  correspondence.  He  may  then,  when
Clear, obtain a Clear Check at his appointed Continental Organization.

    In order to speed up the  checking  out  of  Clears  residing  in  other
countries and to handle the tremendous flow of  Clears  that  is  occurring,
and in the interest of economy for students, personnel have  been  appointed
in certain Continental Orgs to perform this duty.

    When an overseas student sends in his  folder  to  the  Clearing  Course
Supervisor WW requesting  a  Clear  Check  the  Clearing  Course  Supervisor
examines the folder, and if satisfied that the student is ready for a  Clear
Check, initiates a Routing Form for a Continental Clear Check. This  routing
form then goes airmail immediately with the  student's  complete  folder  to
the Continental Clear Checker concerned and the Clearing  Course  Supervisor
at the same time writes to  the  student  informing  him  that  he  will  be
contacted by the Continental Clear Checker.

    The Continental Clear Checker, upon receipt  of  the  routing  form  and
folder, telegraphs the student to come in for a Clear Check.

    Upon arrival at the  Continental  Org  an  amount  of  �27.0.0  (or  the
equivalent in local currency) must be paid in to the  Area  Cashier  by  the
student. �12.0.0 must be transferred IMMEDIATELY to Saint Hill to cover  the
postage and handling  costs  that  have  been  incurred  in  airmailing  the
student's complete folder to the Continental  Organization  and  �12.0.0  is
retained to cover the Continental Org's expenses in returning the folder  to
Saint Hill. Balance  of  �3.0.0  comprises  the  Continental  Organization's
Clear Check fee.

    When the Checkout has been completed and the student has been  announced
Clear, a cable is sent to the Clearing Course Supervisor WW  announcing  the
following facts:

    1.  Name of Clear.

    2.   TA position.

    3.   Where the Clear received his early training.

    The Continental Clear Check routing form is then completed and  sent  to
the Clearing Course Supervisor  WW  complete  with  the  student's  complete
folder and all reports and materials used in the Checkout.

    Every Continental Clear Checker must have completed the following  steps
before being allowed to check out a Clear:

    1.   Checked out thoroughly on all Clearing Course Tech Materials.

    2.   Checked out on the Clearing Course remedies.

    3.   Checked out on the Clear Check Hat.

    Training of a Clear  Checker  is  done  under  the  Supervision  of  the
Divisional Organizer, Qual WW.

    Having been checked out Clear, if the person is invited on the OT Course
Part One, enrollment can be handled by mail from Saint Hill.

                                             L. RON HUBBARD

LRH:jd.rd

Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

             HCO POLICY LETTER OF 13  SEPTEMBER  1967  (Amends  HCO  Policy
             Letter of 6 September 1967)

Remimeo Div 5 SH Advance Course

 Supers Clear Checkers

                              CLEAR CHECK OUTS

   All former check out procedures for Clear are cancelled. The check out
   hereafter shall consist of

1.   Has run the materials of the Clearing Course to free needle.

2.   Is the person's TA between 2 and 3 with a loose or flowing needle?

3.   Rehabbing ALL grades from Dianetic Release up to Clear, making sure
    they have actually, each one, been run and attained.

4.   A marked change in the person.

5.   Is the person cheerful and happy about being Clear?

    No person may be declared Clear  who  has  a  bad  Ethics  record  which
demonstrates suppressiveness. He can be told he is Clear but the Clear  cert
must be sent to the Ethics Officer who holds it for  6  months  pending  any
new  symptoms  of  suppressiveness.  The  person  meanwhile  may  enroll  on
Advanced Courses but it must be plainly noted he is a "Pending Clear Cert".

    No person may be declared Clear who asserts  he  is  not  or  asserts  a
psychosomatic worsening of body as a result of "being Clear".

   Calling out things to a person in a Clear check is forbidden.

    Anyone using this order to suppress or invalidate Clears  or  the  state
thereof  or  stop  Clearing  is  liable  to  heavy   Ethics   penalties   as
Suppressive.

    Any declared Clear before this date who subsequently developed an Ethics
record is to be stricken from the list of Clears.

                                             L. RON HUBBARD

                                             Founder

LRHJp.rd

Copyright� 1967 by L. Ron Hubbard

ALL RIGHTS RESERVED             [Note: The amendment  was  the  addition  of
point 1.]

[Cancelled by HCO PL 9 January 1968, page 154.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                   HCO POLICY LETTER OF 15 SEPTEMBER 1967

 Remimeo HCO Exec Sees all orgs

                                   URGENT

                           Div5 Dept 13 Div 2 Dept 6 Div 1 Dept 3

                        RELEASE AND CLEAR CHECK OUTS

                         (Effective date 15 Oct 67)

    As an org can only have a soaring clear and release check out graph  and
a level non-advancing income graph  IF  THE  CHECK  OUTS  ARE  BAD  AND  NON
FACTUAL the following policy is implemented:

    NO CERTIFICATE DECLARING ANY GRADE OF RELEASE OR THE STATE OF  CLEAR  OR
ANY STATE OF OT IS VALID UNLESS THE EXAMINER IS A CLEAR CHECKED OUT  AS  PER
POLICY LETTER OF 13 SEPTEMBER 1967, "CLEAR CHECK OUTS", AND WHO IS AN  SHSBC
GRADUATE.

    No check outs not so done will be considered valid and only  check  outs
so done may be graphed.

    For a long time I was puzzled as to how an org could be checking  people
out for release at a high rate and yet have  no  advance  in  income.  Truly
released persons pay their bills and flood in for more  service.  Finally  I
found out how this could be-the check outs for release were  non-factual  or
suppressively done or were an evaluation the person did not accept.  pcs  so
treated do not pay their bills or enroll for training.

    Looking further I found the key point in an org persons  of  suppressive
tendencies would monopolize would be EXAMINER DEPT 13.

    This is the weak point in any org. It can undo all the tech of Div 4 (or
hide its bad tech) and undo all the Admin skill of Div 7  without  any  real
signs appearing except down income.

    An examiner can force a grade off on a pc or refuse a grade the  pc  has
attained and directly stop the willingness of the  person  to  have  further
courses or processing.

    Academy enrollment would also collapse if the Examiner Post was awry  as
persons properly declared then want to be trained.

     In an enthusiasm to get a high graph orgs will turn a blind eye to
                                misdeclares.

    YET THE ONLY TROUBLE I HAVE HAD WITH PERSONNEL OF RECENT MONTHS HAS COME
ONLY FROM MISDECLARES.

    People who are declared VI who have never had III or  IV  run,  who  had
Clear grade forced on them, who in general had not  been  properly  advanced
or declared, have been the ONLY ones who gave us trouble. This  is  so  much
the case that an Ethics  Officer  should  always  suspect  misdeclare  in  a
trouble-maker.

    When people are properly examined and the exact finding made  all  their
good indicators come in EVEN WHEN REFUSED A GRADE NOT ATTAINED.

 A suppressively inclined (or badly trained) auditor sitting on the examiner
                                                                        post

can make people think we are dishonest with his  or  her  misdeclares.  This
post is the post that requires the greatest honesty in Scientology.

    If at this time, clears were put on Dept 13 or  did  its  work  and  all
declares of the past year were re-examined, the  income  of  the  org  would
soar.

    The ARC Break Registrar will find that misdeclares are a  hidden  factor
in many people who aren't re-enrolling as students or  paying  their  bills.
The thing to do  with  these  misdeclares  is  to  bring  them  in  for  re-
examination and give them the CORRECT finding on their grades, good or  bad.
They made it or they didn't. The TRUTH brings in their good indicators.

    A whole area can be wrecked by someone who believes that  only  awarding
certs whether earned or not will make people happy. It doesn't. Only  HONEST
and FACTUAL examination will make people happy.

    Also when the Examiner says a grade has been attained that has  not  bad
tech is validated in Div 4 AND ALL CHECK ON DIV 4 IS LOST TO THE  EXEC  SECS
AND BAD TECH BECOMES THE RULE. This must not be. The Examiner  is  there  to
make Div 4 be good.

    So when you see a "number of releases and clears" statistic soaring  and
income remaining the same, you know what is  happening.  EXAMINERS  ARE  NOT
BEING SKILLED OR HONEST.

    Only skilled and honest examinations with the real result  announced  to
the pc will make the income graph soar.

    Our grades of release  are  factual.  They  exist.  They  are  not  some
commercial gimmick or a means of magic incantation by the Examiner  to  make
a district "happy".

   You can wreck an area by declaring people who haven't made it.

   You can wreck an area by refusing to declare people who have made it.

   All it takes is an HONEST examiner.

                                             L. RON HUBBARD

                                             Founder

LRHjp.cden Copyright� 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

[Note: See HCO P/L 2 March 1968, Qual Sec Must  Be  Clear,  page  74,  which
modifies requirement in paragraph 2.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

Remimeo

               HCO POLICY LETTER OF 15 SEPTEMBER 1967 Issue II

                         Div 3 Dept 8 Div 5 Dept 13

                              EXAMINER BONUSES

      (Effective 15 Oct 67) (Cancels any and all local or Pol Ltr or ED
                              Examiner Bonuses)

    The Clear who is chosen as an Examiner in the Pol Ltr Issue  I  of  this
date is entitled to the following bonuses on  preclears  only  (not  Academy
students study awards):

    For every Correct examination for grade for  any  grade  of  release  or
Clear, whether passed or failed  by  the  pc,  the  Examiner  shall  receive
personally the sum of �1 or $2.50 US or similar sum in other  currencies  of
an even amount.

    If at any time within 90 days after examination the examination is found
to be incorrect the Examiner shall pay the org �5 or $12.50 or  similar  sum
but always 5 times the examination fee received.

    The sum is paid by the Org not the pc and is paid  for  any  declaration
examination including multiple declares. The 5 times fine  is  paid  to  the
org not to any person.

    The examination fee is paid even when the org offers  free  examination.
It is free to the public but the org pays the Examiner.

   The fee is paid (or 5 times it is forfeited) on re-examinations also.

    The Examiner receives the fee regardless of  whether  the  result  is  a
declare or a flunk. If the pc passes and is certified in grade or if the  pc
does not pass and is not certified makes  no  difference-the  fee  is  still
paid.

    The forfeit for a misdeclare or  failure  to  declare  is  paid  by  the
Examiner if he declares a pc to have made it who has not  or  who  fails  to
declare a pc who has made it. Either one is an INCORRECT examination.

   The way an Examination is found to be incorrect is if the pc, within 90
                                    days:

    1.   Becomes the subject of an Ethics Order of any kind; or

    2.   Fails to carry on with further processing or fails to signify he is
        going to; or

    3.   Does not signify his intention to get training or further training;
        or

    4.   Becomes the subject of a review for case; or

    5.   Is found by a board to have been the subject of an examination
        leading to an incorrect result; or

    6.   Goes out of comm with the org.

    If the pc by any subsequent Examiner at the  next  or  higher  grade  or
grades is found to have been incorrectly declared or  incorrectly  denied  a
declare, at ANY FUTURE DATE, the Examiner who did the incorrect  examination
shall pay the forfeit to the  org.  The  Examiner  threatened  with  such  a
penalty  by  reason  of  this  paragraph  only,  may  ask  for  a  Board  of
Investigation on the matter.

    The full intent of this policy letter is to make it  worthwhile  for  an
Examiner to make a completely honest examination without regard to  anyone's
statistic and to be immune from any pressure to declare or not declare,  the
whole repute of Scientology depending as it does in HONEST examination.

    This system is also aimed to make it worthwhile for a  Clear  to  be  an
Examiner and provide adequate reward for same.

                                             L. RON HUBBARD

                                             Founder

LRH:jp.bp.cden Copyright �1967 by L. Ron Hubbard ALL RIGHTS RESERVED

    NOT HCO POLICY LETTER CORRECT COLOUR FLASH RED ON WHITE

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                       HCO BULLETIN OF 8 OCTOBER 1967

Remimeo

                      CLEAR CHECKS AND RE-CLEAR CHECKS

                        (Reference HCO PL 13 Sept 67)

    A Clear Check or a Re-Clear Check is done exactly per HCO PL 13 Sept 67,
"Clear Check Outs".

    The first step, CC materials to EN, is a folder inspection. If no FN was
noted in the CC folder, the point is rehabbed if it exists. Standard  Rehab-
date time or times, etc. Materials not mn to FN is a flunk.

    The second step requires the TA between 2 and 3. Proper cans giving full
hand contact must be used. Solo cans are NOT used. The meter and  cans  must
be checked out before the check by placing a 500 ohm  resistor  between  the
cans, and then a 12500 ohm resistor. The resistor is clipped  to  the  cans,
not the leads.

   Use sensitivity 5 on the Clear and Re-Clear Check.

    In rehabbing the grades keep in mind HCOB 11 Feb 66. "Free  Needles  How
to get them on a Preclear". That is, if a grade does not rehab to FN, go  on
to the next grade, etc, until you have a FN. Then pick  up  those  that  you
left. The one really keyed-in will hold down the others.

    You do HCOB 30 June 65, 21 July 65, 2 Aug 65, 21 Oct 65 exactly. Listing
and dating each and every release on a grade. REMEMBER that a  pc  may  have
gone release more than once on a given process, so check for it. You get  in
all steps and do a proper job of it, getting the pc happy  about  it  before
leaving the grade. When you are done you will have isolated the out  grades,
if any. Such a pc goes to Review to get them put in.

    You must have down that the grade was RUN. "Have you  been  run  on  ARC
Breaks, yes, FN, that's it", is incorrect. See 21  Oct  65.  What  processes
were run?-list them-find which went release on, etc. Standard tech.

    N.B. Straight wire, secondaries, engrams, and Grade Va, do not  need  to
be mn. Their absence does not constitute a flunk.

    However, if they were run and the pc did  not  go  release,  they  would
naturally have to be completed. But, this is only  done  IF  they  were  run
previously.

    Some pcs have not been run on Grade V due to ED on old SH  grads.  Point
is, are they whole track engram  releases?  If  not,  handle  any  by-passed
charge. DO NOT run Power. Do not run Power on anyone  who  has  run  the  CC
materials.

    So, on such a pc as falls under this ED, when you get to where you would
be rehabbing Grade V, you instead just locate his old track processes,  like
Helatrobus, Fac One, etc, and find out if he went release. You use  your  27
Sept 65 bulletin here-what did the pc look  at  that  got  the  release-what
keyed out . . This  determines  whether  or  not  he's  whole  track  engram
release.

    For example, pc ran on old Advanced Procedures and Axioms process of  go
to a moment of occlusion in this lifetime. Bang,  he  went  whole  track,  a
picture of two anthropoids showed up in an electronics  incident.  The  key-
out gave the pc a release

lasting 3V-2. years. On rehab,  when  this  electronic  was  spotted  again,
there was a great

resurgence and FN.

 During these grade rehabs the TA may go below 2 or above 3. This is OK, you

continue the rehabs as you usually would.

    After rehabs are all done,  any  out  grade  is  mn  to  FN  in  Review,
excluding those listed above.

    A person pending an S & D does not receive his check until the S & D has
been completed on the person and Ethics clearance has been given on it.

    A Clear who acquires an Ethics record of a Crime Level  obviously  is  a
misdeclare, and must be put on the usual lines and  get  a  Re-Clear  Check,
then a complete Review to get in  the  out  grade  or  grades.  This  Ethics
record must be accurate and proven, not just some chit written which may  or
may not be true. It is a PROVEN record resulting from a  Hearing,  Board  of
Investigation, or Comm Ev. If the record is in question, it must be  cleared
up before revoking a Clear Certificate.

    Failure  to  pass  a  Re-Clear  Check  by  TA  position  is  meaningless
technically because upper Levels key-in after Clear and  will  move  the  TA
all over the dial and can tighten the needle (tighten, not scratchy). So  do
not withdraw the Certificate. Continue the check, do rehabs, and get in  any
out grades in Review. Exams does the check.

    You get a person cleaned up on whatever you found out  so  that  he  can
then pass a check.

    A person who flunks a Clear Check or Re-Clear Check does NOT mn  the  CC
materials to another FN before  getting  another  check.  If,  however,  the
flunk was because the CC materials had not been  run  to  FN,  he  would  of
course do so before another check.

L. RON HUBBARD

Founder

LRH:jp.rd Copyright �1967 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                   HCO POLICY LETTER OF 25 SEPTEMBER 1967

Kemimeo

                             GRADES ABOVE CLEAR

    All grades above Clear may be checked only when Clear check already done
per current policy.

L. RON HUBBARD

Founder

LRH:jp.rd

Copyright� 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 8 NOVEMBER 1967

Remimeo

                      CLEAR CHECKS AND RE-CLEAR CHECKS

                     (reference HCOB of 8 October 1967)

    In Re-Clear Checks  done  by  Continental  Clear  Checkers,  the  folder
inspection for FN ("The first step" as per HCOB 8 October 1967) may be  done
by the Clear Checker, Sea Org, with attestations  sent  to  the  Continental
Clear Checker who then proceeds with the  Re-Clear  Check  as  per  standard
tech.

Janet Guilford

Helen Pollen Len Regenass Tony Dunleavy ) Eunice Ford   ) Ken Delderfield
Joan McNocher

Chief Supervisor Advanced Courses Qual Sec SH HCO Area Sec WW

Exec Council WW

LRH Comm WW D/Guardian WW



Mary Sue Hubbard

The Guardian WW

for

L. RON HUBBARD

Founder

LRH.'jp.aap Copyright � 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 9 JANUARY 1968

Remimeo

      CANCELLATION OF HCO POLICY LETTER OF 12 SEPT 1967 AND HCO POLICY
                           LETTER OF 13 SEPT 1967

    HCO Policy Letter 13 September 1967, "Clear Check Outs", and HCO  Policy
Letter  of  12  September  1967,  "Clearing  and  O.T.  Course  Regulations,
Clearing  and  O.T.  Course  Supervision",  are  hereby  cancelled  as  both
policies contain inspection before the fact and therefore violate  the  Fast
Flow System of Management.

                                             L. RON HUBBARD

                                             Founder

LRHJp.rd

Copyright �1968 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 13 OCTOBER 1968

Remimeo

                                  EXAMINER

  The whole duty of the examiner is to note the TA needle behaviour of the
                                     pc.

   This duty is done muzzled. No talk or chatter.

   The pc comes in. The examiner smiles, indicates for the pc to sit down.

   The examiner hands the pc the cans.

   Notes the TA needle and looks up at the pc for his statement.

   When the pc says what he wants the examiner says thank you very much.

   And indicates with an arm gesture the way out.

    this is the whole drill.

    To do, say, anything else will invalidate the pc and or lose the  FN  he
or she got in session. You don't as an examiner care about  anything  except
TA-needle behaviour-statement. The pc will tell you what he  wants  to.  You
don't have to ask for it.

L. RON HUBBARD

Founder

LRH:ja.ei.rd Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

Remimeo

                    HCO POLICY LETTER OF 11 DECEMBER 1968

                  ADDENDUM TO HCO P/L 13 OCT 1968 EXAMINER

    If the pc appears to be disturbed by the silence  of  the  examiner-they
show this by restlessly shifting in the chair,  or  talking  on  and  on  or
trying to get the examiner to talk-it is permissible  for  the  examiner  to
politely acknowledge the pc's origination. This  acknowledgement  will  make
the pc comfortable and he will then give his statement.

    The examiner never originates anything except to answer a question about
himself.

   Example:  Pc: "How are you?"

             Examiner: "Fine thank you."

    The whole idea is never invalidate or  evaluate  for  the  pc  by  word,
attitude or expression.

                                                CS-5

LRH:PQ:ldm.ei.cden.rd                             Tech & Qual Aide
Copyright� 1968                                 for by L. Ron Hubbard
                         L. RON HUBBARD ALL RIGHTS RESERVED
         Founder

Remimeo Examiner's Hat All Auditors Issue as HCO B also

   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 26 JANUARY AD20 Issue II

          (Revises HCO P/L of 13 Oct '68 and 11 Dec '68 "Examiner")

                        EXAMINER AND FLOATING NEEDLE

  The whole duty of the Examiner is to note the TA, needle behavior of the
                                     pc.

   This duty is done muzzled. No talk or chatter.

   The pc comes in. The Examiner smiles, indicates for the pc to sit down.

   The Examiner hands the pc the cans.

   Notes the TA, needle and looks up at the pc for his statement.

    When the pc says what he wants, the Examiner says "Thank you very much."
AND INDICATES THE PC HIS F/N IF HE SEES ONE.

    And indicates with an arm gesture the way out. This is the whole drill.

    Very rarely, the pc appears to  be  disturbed  by  the  silence  of  the
Examiner. They show this by restlessly shifting in the chair, or talking  on
and on, or trying to get the Examiner to talk. It  is  permissible  for  the
Examiner to politely acknowledge the pc's origination. This  acknowledgement
will make the pc feel comfortable.

    To do, say, anything else will invalidate the pc and/or lose the F/N  he
or she got in session. You  don't,  as  an  Examiner,  care  about  anything
except  TA,  needle  behavior  and  indicating  F/N  if  one  is   observed,
statement, pc indicators. The pc will tell you what he wants to.  You  don't
have to ask for it.

    Stable Datum = Always indicate F/N when  you  observe  one,  whether  an
Examiner, Auditor or pc.

                                             Belkacem Ferradj

                                                CS-5

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:BF:jz.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

                HUBBARD COMMUNICATIONS OFFICE     Saint Hill Manor,
                           East Grinstead, Sussex

                      HCO POLICY LETTER OF 28 MARCH 1970

Remimeo All Tech Sees All Qual Sees

Adv Courses      (Cancels and replaces Class VIII C/S   HCO PL 28 January,
1970  "R6EW and Clear".

             All references to the Clear Cognition in Dianetics
                    are cancelled and have been deleted.)

                               R6EW AND CLEAR

   Above VA processes, one enters the field of Advanced Courses.

    Advanced Courses, specifically R6EW and CC, deal with R6,  materials  of
which one DOES HAVE TO AUDIT in order to attain the  stable  gains  of  the
grade.

    In the old R6EW Checksheet, the study background and the process  itself
were all in one pack. There were possibilities  that  one  would  self-audit
once he has seen the auditing materials; it was observed  that  some  people
factually did self-audit and later on they had to have a patch-up in  Review
on a grade that wasn't audited in the first place!  Well,  that  is  a  Non-
Standard action to begin with on Advanced Courses. Therefore, we  made  R6EW
materials into 2 packs = study in Div IVs (orgs) and auditing materials  are
issued at the last  minute  in  Div  Vs,  as  per  HCO  P/L  4  December  69
"Confidential. Additions and Changes to R6EW Checksheet" (HCO P/L of  2  Oct
69).

    The liability of self-auditing of the Grade VI got resolved then and the
preclears audited the grade with fantastic wins.

    Therefore, IT IS HEREBY MADE POLICY THAT ONE  DOES  HAVE  TO  AUDIT  THE
GRADE BEFORE HE CAN CLAIM ATTAINMENT OF ITS END PHENOMENA.

Specifically in R6EW, where one definitely has to do the solo drills
anyway.

    Grades are Grades = Their End Phenomena is  attained  by  auditing  them
exactly as per the Scientology Gradation Chart, and  that  is  true  of  any
Grade.

   That's the stable data.

                                             L. RON HUBBARD

                                             Founder

LRH:kjm.ei.cden Copy right �1970 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 11 APRIL 1970 Issue II

Remimeo Examiner Hats Auditors Case Supervisors

                              REVIEW COMPLETE?

    When a preclear has completed a  Review  and  the  C/S  has  okayed  the
preclear as complete, the folders are sent to the  Examiner,  who  asks  the
preclear: "Are you satisfied that your Review is complete?" If the  pc  says
yes and VGIs flood in and the needle floats broadly the pc may then attest.

    If the preclear says that he is not satisfied, the Examiner asks:  "What
specifically did not get handled?" He notes  down  the  answer  exactly  and
routes the folder to the C/S.

    The C/S then decides if what is needed is further Review action  or  may
route the preclear to sign up for an  Intensive  in  the  HGC.  Review  only
corrects.

    Note that the above actions are taken only after  the  C/S  has  written
that a Review is complete.

                                             L. RON HUBBARD

                                             Founder

LRH:kjm.ei.rd Copyright �1970 by L. Ron Hubbard ALL RIGHTS RESERVED

Remimeo OES

Qual Sec Examiner C&A

   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

     HCO POLICY LETTER OF 25 JUNE 1970 Revised and Reissued 17 July 1970

   (Cancels HCO PL 6 Apr '70 Issue II Scientology Release Attestation Form
               which referred to cancelled HCO PL 14 Mar '68.)

       EXPANDED LOWER GRADES CHART OF ABILITIES GAINED AND INABILITIES
                                    LOST

    This chart is used by the examiner when a pc is sent for "Declare?" on a
                                                                      grade.

    The examiner first checks the pc's auditing folder  to  see  that  every
process of a Grade being attested to has been run to true End Phenomena for
each process.

    He then puts the pc on the meter noting TA and needle behaviour.

    The pc then makes a statement to the examiner which indicates  that  the
pc actually made the end result of a Grade.

    The examiner gets the pc to state the ability he has attained: the exact
wording of flows 1, 2 and 3 of the Grade as given below.  The  pc  may  give
the exact meaning in his own words, expressed as an  ability  gained  or  an
inability lost for that Grade.

|ABILITY GAINED                  |INABILITY LOST                |
|GROUP PROCESSES                 |                              |
|Awareness that change is        |Freedom from unawareness.     |
|available.                      |                              |
|LIFE REPAIR                     |                              |
|Awareness of truth and the way  |Freedom from no hope for      |
|to personal freedom.            |change or future.             |
|ARC STRAIGHTWIRE                |                              |
|Knows he/she won't get any      |Freedom from deterioration.   |
|worse.                          |                              |
|DIANETIC CASE COMPLETION        |                              |
|Well and happy human being.     |Freedom from physical pain and|
|                                |mis-emotion.                  |
|GRADE 0, COMMUNICATIONS RELEASE |                              |
|F 1: Ability to communicate     |Fl: Freedom from, or no longer|
|freely with anyone on any       |bothered by communication     |
|subject. Likes to outflow.      |difficulties. No longer       |
|                                |withdrawn and reticent.       |
|F2: Willing for others to       |F2: Lost any resistance to    |
|communicate to him freely on any|others communicating to him on|
|subject.                        |unpleasant and unwanted       |
|                                |subjects.                     |
|F3: Will permit others to       |F3: Loss of reaction to others|
|communicate about anything to   |communicating to others.      |
|others.                         |                              |
|GRADE I, PROBLEMS RELEASE       |                              |
|Fl: Ability to recognise the    |F 1: Has no problems.         |
|source of problems and make them|                              |
|vanish.                         |                              |
|F2: Feels free about any        |F2: No longer worried about   |
|problems others have with him   |the problems he has been to   |
|and can recognise source of     |others.                       |
|them.                           |                              |
|F3: Free about others problems  |F3: Loss of inability to have |
|with or about others and can    |others having problems with   |
|recognise source of them.       |others.                       |


|GRADE II, RELIEF RELEASE        |                              |
|F 1: Ability to be cause without|Fl: Relief from the           |
|fear of hurting others.         |hostilities and sufferings of |
|                                |Life.                         |
|F2: Is willing for others to be |F2: Freedom from things others|
|cause over him.                 |have done to him in the past. |
|F3: Is willing for others to be |F3: Loss of need to protect   |
|cause over others without       |another from actions of others|
|feeling the need to intervene.  |for fear of them doing harm.  |
|GRADE III, FREEDOM RELEASE      |                              |
|Fl: Ability to face the future. |Fl: Freedom from the upsets of|
|Ability to experience sudden    |the past.                     |
|changes without getting upset.  |                              |
|F2: Allows others the beingness |F2: No longer feels he has to |
|to be the way they are and      |change people to make them    |
|choose their own future; can    |more acceptable.              |
|also cause changes in another's |                              |
|life without ill effect.        |                              |
|F3: Is willing for change and   |F3: Loses the need to try and |
|interplay to occur between      |prevent change occurring among|
|others.                         |others.                       |
|GRADE IV, ABILITY RELEASE       |                              |
|Fl: Ability to do new things.   |Fl: Moving out of fixed       |
|Ability to face life without    |conditions. Loss of make      |
|need to justify own actions,    |guilty mechanisms,            |
|defend self from others. Can be |self-invalidation, and demand |
|right or wrong.                 |for sympathy.                 |
|F2: Can tolerate the fixed ideas|F2: Freedom from others' fixed|
|and habits of others towards    |ideas, justifications and     |
|self and does not feel the need |make-guilty on self. Is not   |
|to respond in a like manner.    |intolerant of the habits of   |
|                                |others as they affect him.    |
|F3: Can tolerate fixed          |F3: Loss of resistance to     |
|conditions amongst others and   |another making others guilty, |
|does not get                    |asserting self or             |
|involved by others' efforts to  |justifying own overts.        |
|justify, dominate or be         |                              |
|defensive about their actions   |                              |
|against others.                 |                              |
|EXPANDED RELEASE                |                              |
|CONFIRMATION OF EXPANDED LOWER  |GRADES                        |
|Knowledge of having fully made  |Freedom from cruel impulses   |
|Lower Grades.                   |and from being Humanoid.      |


                                             Flag Qualifications

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JF:RL:dz.kjm.nt.sb.rd Copyright �19 70 by L. Ron Hubbard ALL RIGHTS
RESERVED

[Note: This revision changed the third paragraph by deleting "He  then  does
a meter check  for  false  completion  of  the  Grade  being  attested"  and
replaced it with "He then puts the pc on the  meter  noting  TA  and  needle
behaviour."]

                                     160

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 8 SEPTEMBER 1970

Remimeo Qual Div Dept 15

Examiner's Hat E/0 Hat Dept 3 Hat

                           EXAMINER'S 24 HOUR RULE

   A flubbed session is visible at the Examiner.

    Regardless of the worksheet or  report,  any  session  ending  with  Bad
Indicators, above 3.0 TA or below 2.0 with no F/N or an ARC  Brk  needle,  a
Stage 4 needle, a rock slam,  a  stuck  needle,  still  or  a  dirty  needle
independent of TA position indicates a non-optimum session.

    When an Examiner sees any one of these following four manifestations  in
a pc after a session:

    1.  Non-optimum TA position (above 3, below 2);

    2.   Non-optimum needle (ARC Brk needle, stage 4, rockslam, stuck, still
    or dirty);

    3.   Bad Indicators as per HCOB on Bis;

    4.   Non-optimum statement from pc, critical, hostile, belittling, sad,
    etc. The Examiner applies the 24 Hour Rule. This Rule is:

   ANY GOOFED SESSION MUST BE REPAIRED WITHIN 24 HOURS.

    The reason for the rule is that occasionally, particularly when a person
has had a sickly life, physical illness will key in after a session goof.

    Such are purely C/S or auditing flubs. A C/S flub consists of gross
    violations of case programming.

    Auditing flubs consist of corny things like running a Rud  but  no  F/N,
failure to flatten a Chain, bad TRs, auditing over  out-ruds,  chopping  the
pc before full End Phenomena is attained.

    Evaluation or even chatter after the session can upset a pc  that  ended
session on F/N VGIs.

    IN ALL CASES as per 1 to 4 above the EXAMINER paper clips a RED CARD  on
the outside of the FRONT COVER OF THE FOLDER and marks on it  THE  DATE  AND
HOUR of the Examination as well as places the EXAM  REPORT  in  the  folder,
the Examiner logs it in his log in RED BALLPOINT.

     The EXAMINER must see that the C/S receives this folder as soon as
                                  possible.

       The C/S gives total priority to C/Sing it and it is given priority in
                                                               auditing that

    C/S.

 The pc may even be asked to wait if it can be done in the next hour or two.

    THE FASTER THE FLUBBED SESSION IS REPAIRED THE EASIER IT IS TO REPAIR.

    Sessions which are left unrepaired for more than 24  hours  occasionally
find the pc physically ill. If repaired quickly or at least within 24  hours
no physical reaction results.

    The illness will be a key-in of illnesses the pc often  had  before  any
auditing. All the flubbed auditing does is key it in,  it  itself  makes  no
one ill.

    If you check folders of ill pcs you will find usually a long  period  of
no-auditing or a flubbed  session  a  few  days  before  the  onset  of  the
illness.

    pcs who have not been properly  programmed  but  have  been  audited  on
random this or that instead of Progress, Advance and Class and  Grade  Chart
to fully completed grades are the most likely to become ill.

    Penalty for violation of the 24 Hour Rule is loss of a day's  stats  for
the division, the day being that day when the unrepaired flub  occurred  and
subtracted at the time the flub is found.

    If a flubbed session is found hidden  and  not  disclosed  the  division
loses all its stats for that week.

   This action is important.

    If C/Ses and auditors made  no  flubs  whatever  they  would  really  be
getting top results on pcs.

    If a division can prove a flubless 100% F/N VGI week of Exam reports  to
Dept 3 with actual records, it gets  a  25  percent  stat  increase  on  all
stats.

L. RON HUBBARD

Founder

LRH:rr.ka.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 13 JANUARY 1971

Remimeo Qual Div Dept15 Examiner's Hat

E/O Hat

Dept 3 Hat                      EXAM 24 HOUR RULE

                          (Additional Information)

    When it comes to light that a pc has roller coastered despite an F/N  at
session end and at Examiner's and if neither Tech nor Qual makes any  effort
to remedy, then the matter becomes a High Crime.

    Example: If a pc at the Examiner's F/Ns  and  yet  within  a  few  hours
returns for a second Examination with a complaint which does not  F/N,  then
the 24 hour rule applies.

    If the Tech C/S ignores it and no repair is done within 24 hours by Tech
or Qual, both lose their stats for that day.

   If the matter continues unhandled the matter becomes a High Crime.

                               HIDDEN FAILURES

    If due to failure to repair or  handle  session  errors  or  failure  to
complete a major action, a pc becomes ill or  unable  to  work,  and  if  no
effort is made by Tech or Qual to handle, the matter becomes  a  High  Crime
under

    HCO PL 7 Feb 65 reissued 15 June 1970, Keeping Scientology Working, (see
Note at the beginning of that Policy Letter) and

    HCO  PL  7  Mar  65,  Page  2  No.  3  Crimes:  Placing  Scientology  or
Scientologists at risk.

    In such a case a Comm Ev must be convened and having fixed the cause  of
neglect and the persons  responsible  may,  in  addition  to  any  fines  or
penalties, cost Tech and Qual all stats and bonuses for a reasonable  period
following the occurrence as set by the Comm Ev  and  as  refundable  by  the
divisional personnel from future pay.

L. RON HUBBARD

Founder

LRH:nt.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 8 MARCH 1971

Remimeo

Examiner's Hat           (Replaces and Revises HCO PLs of Tech Services
   9 May 69 and 26 Jan AD20, "Exam Form")

Hat

(Mimeo on 16 Sub paper)

                               EXAMINER'S FORM

    (Important Note: This form is handled exactly as per HCO P/L of  26  Jan
AD20 AND NO EXAMINER MAY EXAMINE UNLESS STARRATED ON THAT P/L, and HCO  B  5
Mar 71 (C/S Series 25) AND AN E-METER COURSE. Students and pcs can  be  very
upset if this post's duties are not done correctly and  org  pc  and  course
results ruined.)

|After Session                 |Oual Div (Place)                 |
|Volunteered                   |Date                             |
|Medical                       |Time                             |
|Pc or Pre OT name             |                                 |
|Last Grade Attained           |                                 |
|Grade, Course or Action Being |                                 |
|Attested -pc's Statement      |                                 |
|(Write down exactly what      |                                 |
|                              |pc says.)                        |
|                                                               |
|                                                               |
|                                                               |
|                                                               |
|                                                               |
|                                                               |
|                                                               |
|                                                               |
|TA Position and any RD        |Pc Indicators                    |
|State of Needle               |                                 |
|F/N Indicated to pc           |                                 |
|                              |                                 |
|                              |Signature of Examiner            |


ROUTE THIS FORM TO TECH SERVICES WHICH ROUTES IT INTO THE FOLDER.

WHEN ILLNESS REPORTED MAKE THIS OUT WITH A CARBON UNDER IT  AND  ROUTE  ORIG
TO T/S AND FOLDER AND CARBON TO MO OR QUAL SEC.

RUSH ROUTE ANY ROLLER COASTER LATER REPORT OR SICK RPT TO FOLDER TO  PREVENT
C/S ERRORS.

                                             L. RON HUBBARD

LRH:mes.rd                                      Founder

Copyright � 1971             [Note: Two earlier  issues  of  the  Examiner's
Form, HCO P/Ls by  L.  Ron  Hubbard             18  September  1968  and  30
September 1968 Issue II, were revised ALL RIGHTS RESERVED    by  HCO  P/L  9
May 1969 which was later revised by this issue.]

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

               HCO POLICY LETTER OF 27 NOVEMBER 1959 [Excerpt]

CenOCon

  KEY TO THE ORGANIZATIONAL CHART OF THE FOUNDING CHURCH OF SCIENTOLOGY OF
                                WASHINGTON DC

                             HCO BOARD OF REVIEW

Purpose: To validate for full  results  every  certificate  ever  issued  in
Dianetics and Scientology. To be the final authority on any certificates  to
be issued. To be the final authority on Clear certification.

                                             L. RON HUBBARD

LRH:js.rd

Copy right �195 9

by L. Ron Hubbard

ALL RIGHTS RESERVED

[Note: The full Policy Letter is given in Volume 7, page 138.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 31 JULY 1965 [Excerpt]

Remimeo All Qual Hats

                 THE DEPARTMENT OF CERTIFICATIONS AND AWARDS

    the Department of Certifications and Awards has the prime purpose in all
its functions:

    "TO HELP RON ISSUE AND RECORD VALID ATTESTATIONS  OF  SKILL,  STATE  AND
MERIT HONESTLY  DESERVED,  ATTAINED  OR  EARNED  BY  BEINGS,  ACTIVITIES  OR
AREAS."

    The validity of issue and decrying any false issue are the  concerns  of
the Department of Certifications and Awards.

    The Department is fully within its rights to recommend issue when it  is
unjustly denied or to refuse issue when it is obviously not in keeping  with
its prime purpose.

    The orders, rules, regulations, policies and  routes  were  intended  to
assist it and expedite the carrying out of its purpose. Therefore no  order,
rule, regulation, policy or route may deny the personnel of  the  Department
the right to carry out its prime purpose as above.

LRH:ml.rd                                     -L. RON HUBBARD

Copyright� 1965

by L. Ron Hubbard            [Excerpted from HCO Policy Letter  of  31  July
1965, Purposes of ALL  RIGHTS  RESERVED    the  Qualifications  Division.  A
complete copy appears on page 1.]

                                                NOT   HCO   POLICY   LETTER
                                             ORIGINAL COLOUR FLASH NOT GREEN
                                             ON WHITE

Extract from:

                         OPERATIONAL BULLETIN NO. 3

                              7th November 1955

                        HUBBARD COMMUNICATIONS OFFICE

    The HCO takes over final authority on any certificates to be issued. The
certificates are prepared by  the  various  Scientology  organizations,  but
they are finalized by the HCO. No other organization can issue  certificates
except the HCO.

                                         W. H. Young Chairman

(copy HCO, Washington)

(11/19/57)

bt.rd

                                             L. RON HUBBARD

                     THE FOUNDING CHURCH OF SCIENTOLOGY

                   1812 19th Street N.W., Washington, D.C.

               FOUNDING CHURCH POLICY LETTER OF 20 MARCH 1957

                          STAFF CERTIFICATE DISPLAY

    Each staff member shall display near  his  place  of  work  his  highest
practical (not honorary)  certificate,  his  highest  ordination  and  staff
member card, suitably framed.

L. RON HUBBARD

LRH:rd

Copyright (c) 1957 by L. Ron Hubbard ALL RIGHTS RESERVED

                    HUBBARD COMMUNICATIONS OFFICE LONDON

                     HCO POLICY LETTER OF 28 APRIL 1957

                          HCO BOARD OF REVIEW GOAL

    Our goal is to review and stamp every staff certificate of any level  or
task and every field certificate Validated for Advanced Processes HCO  Board
of Review 1957, after their passing a proper  examination  on  5  levels  of
Indoc and CCH.

                                             L. RON HUBBARD

LRH:rs.rd

                    HUBBARD COMMUNICATIONS OFFICE LONDON

                           (Issued at Washington)

               HCO POLICY LETTER OF 19 AUGUST 1957 To: All Staff Bulletin
Board

    RELEASE ALL CERTIFICATES THAT ARE PAID UP WITH ACCOUNTING, VALIDATED  OR
NOT.

          PERMIT VALIDATION WHERE NECESSARY AFTER FACT OF RELEASE.

LRH:md.rd rs:26.8.57                                        L. RON HUBBARD

                    HUBBARD COMMUNICATIONS OFFICE LONDON

                           (Issued at Washington)

        HCO POLICY LETTER OF 2 SEPTEMBER 1957 - Effective this Date -

All Staff B. Board

                             FIELD CERTIFICATES

    The only certificates which may be issued in the Field will be  an  HAS-
Hubbard Apprentice Scientologist. This is world-wide.

    Auditors whose certificates have been validated with  a  gold  seal  may
coach auditors in the field and validate their highest certificate.

    Washington and London central organizations  will  be  the  only  places
where one can obtain an HCA, HPA, BScn, or DScn.

LRH:md.rd rs:6.9.57                                          L. RON HUBBARD

                                                NOT   HCO   POLICY   LETTER
                                             ORIGINAL COLOUR FLASH NOT GREEN
                                             ON WHITE

                    HUBBARD COMMUNICATIONS OFFICE LONDON

                      HCO BULLETIN OF 19 NOVEMBER 1957

                    HCO - FINAL AUTHORITY ON CERTIFICATES

    HCO takes over  final  authority  on  any  certificates  to  be  issued.
Certificates are prepared by the various Scientology Organizations but  they
are finalized by HCO. No other organization can  issue  certificates  except
HCO.

                                         [Unsigned]

                                         Taken from Hat Digest No. 3

                                         HCO B 31 August 1957.

    NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH NOT GREEN ON WHITE

                        HUBBARD COMMUNICATIONS OFFICE

            37 Fitzroy Street, London W.I (Issued at Washington)

                        HCO BULLETIN OF 28 MARCH 1958

All Staff Bulletin Board Field Offices

                ONLY ORGANIZATION OFFICES CAN CERTIFY CLEARS

    We are  in  receipt  of  many  protests  from  auditors  concerning  our
announcement that any auditor could certify clears.

    It is felt by field auditors that  only  HASI  and  HCO  offices  should
finally test for and certify clears.

    It has been explained to us that the state of Clear must not become  the
subject of invalidation and that this  might  occur  in  field  testing  and
certifying.

    Therefore the HCO Board of Review has made a ruling  that  only  Central
Organization offices such as HASI-L.A., HASI-London, HASI-New Zealand, HASI-
South Africa, FC-New York and HCO-Washington may  test  for  issuance  of  a
final certification of the state of Clear. Only  HCO  Washington  may  issue
Clear Bracelets at this time.

    This cancels a statement that field auditors can certify clears and  get
bracelets for their pcs. Field auditors may however send their  cleared  pcs
in for tests and bracelets to the Central Organizations named above.

    It must be understood that this decision is made only after a  flood  of
objections to field Clear certification by the field itself.

    The cost of tests at Central Organization  is  �3  and  the  cost  of  a
sterling silver Clear Bracelet $15 US (UK *) except  to  HGC  preclears  who
receive them free of  charge  when  Clear  is  actually  reached  during  an
intensive.

                                             HCO Board of Review

* UK bracelet price to be issued later.

bt.rs.rd

                                                  NOT  HCO   POLICY   LETTER
                                              ORIGINAL COLOUR FLASH BLUE  ON
                                              GOLD

                        HUBBARD COMMUNICATIONS OFFICE

            37 Fitzroy Street, London W.I (Issued at Washington)

        HCO BULLETIN OF 30 JUNE 1958 (Revision of HCO Bulletin of 28
                                  May 1958)

1 each Staff Member Dir Pr hat

HCO Bd Review hat Testing hat Field Offices

                       PROCEDURE FOR CERTIFYING CLEARS

              This applies WORLD-WIDE All Offices and Auditors

    Clears are tested by several departments. In only  one  department  does
all this data assemble. And  only  that  one  unit  can  pronounce  a  clear
"Clear".

    Testing department gives test. Testing should not tell pc anything which
would lead pc to think he has been passed for clear.

    Dir of Pr gives an E-Meter test and review of written tests  but  cannot
finally inform pc he is clear. The most he can say is that it seems so,  but
final declaration of clear is reserved to the HCO Board of Review.

    When all papers and data are assembled at HCO Board of Review, this unit
then reviews the entire picture. HCO Bd of Review can call for a  retest  at
its own discretion after a lapse of time.

    HCO Bd of Review then submits all tests to LRH for a final review.  Only
after LRH certifies a person as "Clear" can a clear bracelet be issued.

    THIS  APPLIES  WORLD-WIDE.  ALL  TESTS  FROM  ALL  OFFICIAL  SCIENTOLOGY
OFFICES.

    The issuance of the bracelet by HCO Bd of Review is the first  time  the
recipient is informed finally that he is clear.

     This Bulletin is retroactive to the first person cleared by modern
                                Scientology.

                                             L. RON HUBBARD

LRH:md.rd

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

                     HASI POLICY LETTER OF 30 JUNE 1958

1 ea staff member

Testing  hat          (Revision  of  25/2/58  FC  Policy  Ltr  Dir  Pr   hat
     - not originally issued in London)

HCO Bd Review hat Invoicing hat

Field Offices          CLEAR BRACELET PROCEDURE

    All clear bracelets cost �4. This is the only price.  Applies  to  Field
Offices, ACC students,  individuals,  everybody.  The  only  FREE  bracelets
issued are to HGC-made clears, and cleared Permanent Staff Members, London.

    The London Procedure is as follows: a person desiring to be  tested  for
clear reports to Testing FIRST (after paying Reception  for  test).  Testing
dept gives test. Testing should not tell person anything  which  would  lead
person to think he has been passed for clear.

    Person then reports to Dir of Pr who gives an E-Meter test and review of
written tests but cannot Finally inform person he is Clear. The most he  can
say is that it seems so, but final declaration of clear is reserved  to  HCO
Bd of Review (after final review by LRH). Dir of Pr  then  sends  all  tests
and E-Meter checkout sheet to HCO Bd of Review.

    HCO Bd of Review goes over all the papers and tests to  make  sure  they
are in order. (HCO Bd of Review can call for  a  retest  at  his  discretion
after a lapse of time.) When HCO Bd of Review has all tests  and  papers  on
that person in order, he then submits them to LRH for a final review.  After
LRH certifies the person as "Clear", HCO Bd of Review then  notifies  person
they are eligible for a clear bracelet. When HCO  Bd  of  Review  advises  a
person that they are eligible for bracelet, he should ask them  to  let  him
know immediately  the  exact  way  they  want  their  name  written  on  the
bracelet, if he does not already have this information to hand.  HCO  Bd  of
Review gets the exact date of clearing from the tests.

    If the person was an HGC preclear, there is no charge  to  him  for  the
bracelet, and HCO Bd of Review must notify INVOICING  that  that  person  is
entitled to a clear bracelet, whereupon Invoicing writes up an  invoice  for
that person, marking it "HGC preclear London, no charge". (If  person  is  a
London Permanent Staff Member, Invoicing marks "London Perm.  Staff  Member,
no charge".)

    If person is NOT an HGC preclear, then HCO Board of Review advises  them
at the time he informs them of their eligibility for a bracelet to send  in
�4 to "Invoicing".

    Payment note: Payment of bracelet can be arranged, however,  before  the
person leaves  the  central  organization  premises.  They  can  pay  �4  to
Invoicing and the invoice can be  retained  by  HCO  Bd  of  Review  in  the
person's folder. If person pays before they  leave,  then  Invoicing  should
make out the invoice exactly as the person would like  to  have  their  name
appear on the bracelet. Bracelets can be partially  paid  for-they  will  be
engraved and sent C.O.D. for balance where  necessary.  If  it  is  a  local
purchase, the total payment must be on hand before delivery is made. Can  be
paid for a little at :i time before delivery is made.

    FIELD OFFICES: (example: HASI, South Africa)  When  they  check  an  HGC
preclear, they send all tests and papers to HCO Bd of Review in  Washington,
DC. Above procedure follows. (Field office bears cost of  an  HGC  preclear,
not the person himself.)

   All bracelets issued must be invoiced and must follow this procedure.

                                             L. RON HUBBARD

Note to field offices: LRH gives final authority on issue of  bracelets,  so
send completed tests to wherever he is-but send �4 to London  for  price  of
clear bracelet.

LRH:md.rd

    NOT HCO POLICY LETTER ORIGINAL COLOUR FLASH GREEN ON GOLD

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

                      HCO BULLETIN OF 17 NOVEMBER 1958

Full Distribution

                               CLEAR BRACELETS

    No clear bracelets will be issued  until  person  has  been  tested  for
engrams as per E-Meter techniques of 5th  London  ACC  which  will  be  made
available shortly.

LRH:mp.rd                                      L. RON HUBBARD

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

                     HCO POLICY LETTER OF 20 MARCH 1959

                            CERTIFICATES HANDLING

    When handling certificates, never put hands, arms or anything on area of
certificates printed for signature.

    Do not use paper clips on certificates. All certificates should be  hand
carried through the lines to keep their shape, and keep  from  getting  worn
by handling. Use a certificate folder set aside for this purpose.

   VALIDATION SEALS FOR FIELD AUDITORS A Blue Seal is rated after:

        1.   The person is trained by a Gold Seal holder

        2.   He passes TRs & CCHs to satisfaction of Gold Seal

        3.   He is recommended by Gold Seal holder

        4.  He is ok'd by Dir of Tr and HCO Bd of Review.

    A record of all validated auditors in a log book should be kept  at  all
times by the HCO Board of Review.

                                             L. RON HUBBARD

LRH:mp.rd

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 29 JULY 1959

CenOCon

                        SENDING CERTIFICATES BY MAIL

    When sending certificates by mail, always roll them  up  very  carefully
and place inside a rigid tube. The tube should always  be  longer  than  the
roll of certificates. Make sure that the  certificates  are  secure  in  the
tube by passing a string through lengthwise and/or sealing the ends  of  the
tube with wadding and gumstrip paper.

    It has been found that this method is the most successful so long as the
tube is really rigid and of sufficient diameter so that the certificates  do
not have to be too tightly rolled.

   Send them by first class surface mail, not usually by airmail.

                                             Peter Hemery HCO  Communicator
                                             WW

PH:brb.mc.cden Copyright �195 9 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 31 AUGUST 1959

CenOCon

                               CERTIFICATIONS

    In order to get an HPA/HCA or BScn/HCS Certificate, it is not  necessary
to wait one year.

    It is necessary, however, that the student be fully trained and have all
Extension Course work completed and corrected.

                                             HCO Secretary WW

NW:brb.rd

Copy right �195 9

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 31 DECEMBER 1959

Cert Depts

                 ROUTING OF CERTIFICATES FOR STERLING AREAS

    The following arrangements will apply to the routing of certificates  in
Sterling Areas.

    HCO Area Sec London arranges for blank certificates to be printed.  When
other  HCOs  require  certificates,  they  should  send  the  route   sheets
completed to HCO Area Sec London, who will have the details written  on  the
certificates. Always make sure  the  names  are  supplied  in  legible  form
exactly as they are to appear on the certificates.

    When the certificates have been completed, HCO Area Sec will  then  send
them to LRH for his signature. They will then be sent back to HCO  Area  Sec
London, who will airmail them to the appropriate HCO.

   HCO Area Sec London will also keep a world wide certificate log book.

    FINANCE: Area HCOs will pay to HCO Area  Sec  London  the  cost  of  the
certificate and printing of the name, plus 5% to cover the time  spent.  The
local HASIs will pay all postage costs, as this is a service  we  are  doing
for them.

    This system should simplify the routing of certificates, and at the same
time ensure that the quality of certificates is standardized.

Peter Hemery HCO Secretary WW for L. RON HUBBARD

LRH:js.cden.rd Copyright� 1959 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

         HCO POLICY LETTER OF 22 FEBRUARY 1960 (Reissued from Sthil)

CenOCon HCO Board of Review

                             HPA QUALIFICATIONS

    Policy states that an HPA/HCA certificate may not be awarded  until  all
requirements including Extension Course, are completed.

    However, students  who  have  completed  the  academy  course  and  have
graduated successfully and have passed the HCO Board of  Review  examination
are in fact entitled to start practising  professionally  even  though  they
may not have completed the Extension Course work.

    Sometimes also a student may have passed all the  requirements  and  yet
may not be in possession of a  certificate  because  he  has  not  completed
paying for the course.

    In all such cases, provided that the HCO Board of  Review  is  satisfied
that the student is fully competent to start practising professionally,  the
student should be given a letter of Certificate Pending by the HCO Board  of
Review. This letter would give the student a grace period  to  complete  his
qualifications, say 6 or 8 months, and would state that he  is  entitled  to
audit professionally during this period. Each  letter  would  be  dated  and
would  state  the  limit  of  the  grace  period,  set  according   to   the
individual's circumstances.

    This procedure would regularize the position of the new auditor  who  is
waiting  for  his  certificate,  and  will  also  encourage  the  individual
concerned to complete his requirements, including paying off his account.

Peter Hemery HCO Secretary WW for L. RON HUBBARD

LRH:js.mm.cden.rd Copyright� 1960 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 25 APRIL 1960

BPI

HCO Secs CenOCon MA

                       IMPORTANT CERTIFICATION CHANGE

    Effective at once all persons satisfactorily completing an  HCA  or  HPA
course at a Central Organisation Academy and passing an HCO Board of  Review
Examination at course end shall be  given  their  certificates  as  soon  as
administratively possible, keeping in mind they  have  to  be  prepared  and
airmailed to me for signature.

    All auditors who have been trained at  an  academy  shall  be  certified
immediately that they pass their Board of Review Examination.

    A 1960 validation seal, Red, shall be affixed to  the  certificate  when
the auditor has completed  his  Extension  Course  and  has  passed  further
examination on the CCHs and Model Session ability.

   The Extension Course is still necessary for a Red validation seal.

L. RON HUBBARD

LRH:js.cden Copyright�1960 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 29 APRIL 1960

CenOCon

                            CERTIFICATION CHANGE

    As regards the HCO Policy Letter of April 25, 1960, entitled  "Important
Certification  Change",  this  policy  of  issuing  at  once  HCA   or   HPA
certificates to all persons satisfactorily completing an HCA or  HPA  Course
at a Central Organization  Academy  and  passing  an  HCO  Board  of  Review
Examination at Course end does not apply to persons who have  not  completed
full payment for their course.

    The regulation concerning the requirement that  no  certificate  can  be
issued until such time as the student has  paid  for  his  course  in  full,
still applies.

LRH:js.cden Copyright� 1960 by L. Ron Hubbard ALL RIGHTS RESERVED

Mary Sue Hubbard Organizational Supervisor, WW

for L. RON HUBBARD



                        HUBBARD COMMUNICATIONS OFFICE

                       37 Fitzroy Street, London W. 1

            HCO POLICY LETTER OF 18 MAY 1960 Reissued from Sthil

Assoc Sees HCO Sees Board of Review CenOCon

                               CERTIFICATIONS

    It is important that the project for  issuing  outstanding  certificates
should be carried through successfully, and as quickly as possible.

    One reason is that  all  of  these  old  certificates  which  have  been
"hanging fire" should be issued before  HASI  Ltd  becomes  a  fact.  It  is
greatly to the advantage of Central Orgs to get these certificates into  the
hands of all who are qualified to have them-it means more trained  auditors,
more memberships in good standing.

    To qualify for a certificate, a person must pass, or have passed an  HCO
Board of Review examination based on the data he was taught rather than  new
data. His course fees must either be fully  paid  up  or  (in  the  sterling
area) he must be making regular payments on a banker's order. A  certificate
may be used  if  he  signs  a  banker's  order  and  starts  making  regular
payments, (in sterling areas).

    If the person is not already entitled  to  a  validation  seal,  he  may
qualify for the 1960  Red  Validation  Seal  if  he  complies  with  certain
provisions.  These  provisions  may  be  modified  from  time  to  time   as
technology  and  training  alters.  At  present,  a  person  may  obtain   a
validation seal when he has completed his Extension Course successfully  and
passed an HCO Board of Review examination on CCHs  and  Model  Session  (HCO
Policy Letter of April 25, 1960).

    The person immediately  responsible  for  seeing  this  project  carried
through is the HCO Board of  Review.  Until  it  is  completed,  it  may  be
necessary to place a person on this post full  time  and  make  arrangements
for part time assistance for correspondence, practical examinations, etc.

    HCO Sees and Assoc Sees are requested to assist in every possible way to
ensure that this project is pushed along until every  certificate  which  is
now outstanding has been issued.

    (Note: This  does  not  alter  the  policy  that  in  order  to  keep  a
certificate in force an auditor must have a membership in good standing.)

                                             Peter Hemery HCO Secretary WW
                                             for L. RON HUBBARD

LRH:js.gh.cden Copyright� 1960 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 12 FEBRUARY 1961

 CenOCon HCO Bds of Review

                    CERTIFICATES AND AWARDS REVISED LIST

    The following certificates only may be  promised  and  issued  effective
immediately.  All  are  issued  by  "HCO  on  behalf  of  the  Academy   of
Scientology" except as indicated:

                                Certificates

                      Hubbard Apprentice Scientologist

    Smaller than HPA/HCA. Signed by Letter Press with a small L. Ron Hubbard
signature. Issued by Address Unit with the person's name and date  typed  on
with a very large type typewriter. Issued on receipt of a PE Invoice  to  PE
Course Instructor before Friday of the week of  enrolment.  Must  carry  the
words "Does not authorize professional processing."  Given  for  one  week's
attendance on PE.

                       Hubbard Practical Scientologist

    Same size as HPA/HCA. Same wording  except  it  adds  clearly-"Does  not
authorize professional processing for a fee". Issued by HCO Bd of Review  on
request of Academy. Requires 8 weeks of day training or  a  full  course  of
evening or week end training. Requires minimal oral examination.  Signed  L.
Ron Hubbard by means of an embossing seal.

           Hubbard Professional Auditor (Commonwealth) or Hubbard
                           Certified Auditor (US)

    Same wording as always. Issued by HCO on behalf of Academy. Issued  only
after repeat weeks needful for passing Academy, a  stiff  oral  and  written
exam by HCO Bd of Review and certain time spent on  a  staff  of  a  Central
Org. Costs not more than 1/3 more than an HPS. Signed by LRH  personally  or
his signature at HCO WW.

             B.Scn. (UK) or Hubbard Clearing Scientologist (US)

    Same conditions of issue as HPA/HCA with course examination and  a  good
case history as requirement. Signed by LRH personally or at HCO WW.

           D.Scn. (Commonwealth) or Hubbard Graduate Scientologist
                                    (US)

    Issued by  HCO  only  on  its  own  behalf  after  meeting  requirements
stipulated for any given course.

                                   Awards

    Clear Bracelet. Issued on LRH Authorization only after requirements  met
for HCO Bd of Review in an area.

    Fellow of  Scientology-Issued  by  LRH  for  some  contribution  to  the
knowledge of Scientology.

                                             L. RON HUBBARD

LRH:js.cden Copyright� 1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 16 MAY 1961

CenOCon

                             HPA/HCA REQUIREMENT

    With the advent of the certificate Hubbard Practical Scientologist,  and
the long term no use of Validation Seal, it is hereafter established that:

IN ORDER TO OBTAIN A VALIDATION SEAL ON ANY CERTIFICATE,  THE  PERSON  MUST
HAVE SPENT A ONE YEAR INTERNESHIP IN AN HGC.

    This suggestion, put forth by Smokey Brand, HCO Area Secretary  DC,  has
been sent to most organizational personnel throughout the  world  for  their
comment. The reply was an overwhelming affirmative.

    Hereinafter, no Validation Seal may be stamped on a certificate  without
the above requirement.

    Effective at once, all personnel on HGCs who will have been  on  an  HGC
one year by May 12, 1962 will receive a  Validation  Seal  of  a  new  style
stating the fact of interneship.

    As a special award all auditors who have  served  in  an  HGC  one  year
beginning January 1, 1960, may receive a Validation Seal, old style, on  any
and all their certificates at once.

                                             L. RON HUBBARD

LRH:jl.cden Copyright �1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 14 NOVEMBER 1961

CenOCon

                           STABILIZATION OF CLEARS

    All Clears who have been made on SOP Goals procedure must be  run  again
on Routine 3D, to ensure stabilization. In many cases  this  will  not  take
long, since Modifiers or Opposites will blow on assessment, if  not  already
found and blown on previous assessments.

    In future, no Clear bracelet will be issued until the Clear has been run
on Routine 3D and is recognized to be thoroughly stable during a  period  of
three months. The Clear should then be checked out  again,  and  a  bracelet
applied for in the usual way.

L. RON HUBBARD

LRH:jw.rd Copyright �1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                   HCO POLICY LETTER OF 13 SEPTEMBER 1962

HCO Secs HCO Board of Review

                        CERTIFICATE APPLICATION FORM

    Any person who has qualified for a certificate should be required by the
HCO Board of Review to complete a Certificate Application Form, as under.



Confidential

                HUBBARD COMMUNICATIONS OFFICE BOARD OF REVIEW

                (address appropriate) CERTIFICATE APPLICATION

This form is for first  issue  of certificate only, not RE-issue



    I .......................................................

    Address ..................................................

hereby apply for an HPA (HCA) B.Scn (HCS) HGS  D.Scn  certificate  from  the
Hubbard Communications Office, which is the only  examining  and  certifying
body in Dianetics and Scientology.

I  have  duly  completed  all  the  requirements  for  this  certificate.  I
understand that the certificate is given to me free of  charge  and  I  have
not paid for it to HCO or any agency which could be  connected  to  HCO,  or
construed to be connected.

                               Signature ..................... Date ........

I understand that I may continue to hold this certificate only as long as  I
subscribe to and abide by the Code of a Scientologist, the  Auditor's  Code,
and the rules and regulations that  apply  to  an  auditor  in  professional
practice as they appear from time to time.

                               Signature ..................... Date ........

I hereby affirm that I am  not  a  Communist  nor  do  I  have  criminal  or
communist connections. I also affirm that I have no unpunished crimes in  my
past in the eyes of the law and that I do not have a criminal  record  (THIS
LIFETIME).

                               Signature ..................... Date ........

This space for Office use only.

Checked by ........................... HCO Board of Review on E-Meter

           (signature)

OK to issue certificate: .......................... .HCO Board of Review

(signature)                           (name of Org or

Continent) Any other comments:

    If  the  student  has  not  yet  completed  all  the  requirements   for
certification, he may yet partially complete the form, and  in  fact  should
receive the meter check before leaving the Central Org.

    This form is given to the student upon his request by the HCO  Board  of
Review of  the  Organization  where  the  student  has  completed,  or  will
complete, his course. When  it  is  finally  completed  and  signed  by  the
Central Org Board of Review, it must be sent to the  HCO  Board  of  Review,
Continental, by the student applying. (However, the  Central  Org  Board  of
Review should see that the student understands the procedure  and  sends  in
his application when all requirements are complete.)

    Board of Review Continental then checks  the  applicant's  check  sheets
(which should have been received from the Central Org Board of  Review).  If
the check sheet is complete, the HCO Board of Review Continental issues  the
certificate. If it is not complete, the  HCO  Board  of  Review  Continental
informs the student via the Central Org  Board  of  Review,  which  has  the
direct  responsibility  for  seeing  that  the  check  sheet   is   properly
completed.

    HCO Board of Review Continental should not issue a certificate until  it
has in hand both the completed check sheet and the  certificate  application
of the applicant.

    The E-Meter check required shall consist of being checked  out  on  0/Ws
and missed withholds which the applicant may have accumulated while  at  the
Org concerning the staff, students and preclears; and a check  on  the  last
question of the application form. The person checking should also  determine
the general case level of the applicant by observing TA, needle  and  person
while being checked. If the case level seems poor or bad,  the  Central  Org
Board of Review should require the person to be  audited  before  completing
the application form.

    THE HCO BOARD OF REVIEW CONTINENTAL IS NOT TO ALLOW THE CERTIFICATION OF
ANY PERSON WHOSE CASE LEVEL IS NOT UP TO HCO STANDARDS, OR WHO HAS  NOT  HAD
THEIR 0/Ws FROM COURSE CLEANED UP.

    Finally, it is emphasized that every effort should be made  to  expedite
the issue of certificates. HCO  Boards  of  Review  should  make  sure  that
graduating students complete  all  their  requirements  and  send  in  their
applications for certificates as soon as possible after graduation.

                                Issued by:      Peter H emery HCO Sec WW for
                                             L. RON HUBBARD

                                Authorized by: L. RON HUBBARD

LRH:gl.rd

Copyright� 1962 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                     Saint Hill Manor, East Grinstead, Sussex

HCO Secs    HCO POLICY LETTER OF 19 OCTOBER 1962 HCO Board of Review

Central Orgs     PREPARATION OF HPA/HCA CERTIFICATES

    No HPA/HCA graduate should be considered released from the Academy until
he has fully completed Course requirements and he has passed  his  Oral  and
Written  examinations  and  has  satisfactorily  completed  his  Certificate
Application Form. Delays in completing these  last  three  items  should  be
minimal.

    Providing  his  Course  fees  have  been  fully  paid,  or  satisfactory
arrangements have been made for completing payment, on the day  that  he  is
released from the Academy the new Graduate  is  to  be  handed  his  HPA/HCA
certificate.

    Therefore, instead of waiting until Course completion for preparation of
certificates as previously, on date of  commencement  of  HPA/HCA  Course  a
despatch is written by the Director of Training to the HCO Board  of  Review
giving the full names of the new students who have commenced on Course.

    HCO Board of Review will then proceed immediately with  the  preparation
of these certificates. This follows the normal procedure except  that  after
I have signed them and sent them back,  they  are  placed  in  the  Valuable
Documents Safe and remain there until date of issuance. They are NOT  to  be
embossed with the HASI Seal until the date on  which  the  certificates  are
actually handed to the new graduates.

   Delays in certificate issuance are to be obviated completely.

L. RON HUBBARD

LRH:gl.cden.rd Copyright� 1962 by L. Ron Hubbard ALL RIGHTS RESERVED

CenOCon BPI

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 4 DECEMBER 1962

                              R2-12 VALIDATION

   Change all Certificate Validation seals to read:

[pic]

                                                      -    Size not to scale

    When a student or staff member or  retread  has  passed  Class  IIb  for
Routine 2-12, so validate.

    Disseminate this datum broadly in magazines. LRH:dr.rd

Copyright (c) 1962

by L. RON HUBBARD ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 12 AUGUST 1963

bpi

                           CERTIFICATES AND AWARDS

           (Changes earlier policies where these are at variance)

            The certificate of HUBBARD GRADUATE AUDITOR (ST HILL) CLASS ____

will hereafter be  issued  for  successful  completion  of  the  Saint  Hill
Special Briefing Course.

    The certificate HUBBARD CLEARING SCIENTOLOGIST will no longer be  issued
but may be converted to HUBBARD SENIOR  SCIENTOLOGIST.  No  further  courses
for this level may be enrolled in Academies until such time  as  Scientology
Three is codified. HUBBARD SENIOR SCIENTOLOGIST may  be  given  for  HCA/HPA
retread.

    The certificates HUBBARD  CERTIFIED  AUDITOR  for  the  US  and  HUBBARD
PROFESSIONAL AUDITOR for the  UK  and  Commonwealth  will  continue  as  the
professional certificate issued by Central Organizations. It  is  given  for
successful completion of an Academy HCA/HPA Course.

    This certificate and no other (except HDA as follows) is  requisite  for
the Saint Hill Special Briefing Course.

    The certificate for Scientology One is HUBBARD  BOOK  AUDITOR.  This  is
granted under various conditions in the Orgs. The reason being that no  book
auditor should audit without a certificate. It replaces  HUBBARD  APPRENTICE
SCIENTOLOGIST and this certificate may be exchanged by anyone for a  HUBBARD
BOOK AUDITOR certificate. (I do not personally sign this certificate. It  is
signed by letterpress.)

                               CLASSIFICATION

    Classification is in addition to  certification  and  is  by  additional
examination by HCO.

    Classification is sealed on any certificate by "Class" and  large  Roman
Numerals and a  Hubbard  Communications  Office  ring,  the  Roman  Numerals
denoting Class to be huge and in the centre of the seal.

   HBA may be sealed with a Class I.

   HCA/HPA may be sealed with a Class I or a Class II.

   HSS may be sealed with a Class II or Class III.

   HGA (St Hill) may be sealed with a Class III, Class IV or a Class V.

    The object of  class  is  that  course  completion  alone  may  award  a
certificate. But course proficiency is denoted by a Class Seal.

   Auditors who have difficulty getting results should not be classed.

    Classses and  certificates  are  now  fully  aligned  and  permanent  in
comparison with the five levels of Scientology HCO Policy Letter  of  August
2, AD 13 and Classification Policy Letters.

    Classification is not a matter of obligation to HCO.  It  is  a  special
award and is not owed to anyone.

                              HANDLING OF ISSUE

   It is required that the following policies of issue be followed.

    HBA - Issue certificate to anyone who is  auditing  industriously.  Give
Class I only to such as also take new Comm Course training.

    HCA/HPA - Issue only  to  Academy  students  who  complete  their  check
sheets. Classify certificate as Class I inevitably but as Class  II  on  the
basis of staff employment or retread.

    HSS - Issue certificate to HPA/HCA retread if promised. Classify  as  II
or III only on the basis of further retread or staff employment.

    HGA (St Hill)  -  Issue  certificate  on  completion  of  check  sheets.
Classify III on basis  of  competent  auditing.  Classify  IV  on  basis  of
excellent showing in results on pcs or on retread at Saint Hill. Classify  V
only on reaching OT and retread at Saint Hill.

                            DOCTOR OF SCIENTOLOGY

    This is an honorary degree, not granted for scholastic  reasons  but  is
purely an award to those who at Class III or IV perform  signal  service  to
Scientology activites. An HCS or HGA (St Hill) is understood to qualify.

                            FELLOW OF SCIENTOLOGY

    This is  an  honorary  award  for  signal  contribution  to  Scientology
technology beyond the scope of a new process. The work must be complete  and
approved. Usually reserved for Class IV or V auditor.

                          HUBBARD DIANETIC AUDITOR

   This certificate remains in full force.

    It may however be exchanged for an HPA/HCA without  further  examination
and at cost of certificate and  preparation  of  it.  However,  HDA  is  the
single exception to acceptance for Saint  Hill  training  for  which  it  is
valid, waiving then the HCA/HPA requirement.

                                   HONOURS

    Any classification may be issued "with honours" providing the  candidate
has exceeded the check sheet requirements by a notable degree  and  is  also
eligible for the upper classification range of that certificate.  HBA  Class
I is the exception. It is the classification that is given  "with  honours".
"With honours" however may not be given without the  written  recommendation
of the candidate's own instructors.

                         ADMINISTRATIVE CERTIFICATES

    Three new certificates totally devoted  to  administrative  actions  and
skills are announced herewith and are now available.

    The certificate  HUBBARD  ASSISTANT  ADMINISTRATOR  will  be  issued  to
properly qualified persons who have served one year or more  in  an  HCO  or
Scientology  organization  in  the  Administrative  Division  and  who  have
successfully passed the examination of a permanent staff  member  as  issued
or amended; or who has successfully completed  a  course  in  administration
given by a Scientology Organization.

    The  certificate  HUBBARD  ADMINISTRATOR  will  be  issued  to  properly
qualified persons who have served two or more years on the staff of  an  HCO
or Scientology Organization in the  Administrative  Division  and  who  have
passed the required  examination;  or  who  have  successfully  completed  a
course in administration given by a Scientology Organization.

    The certificate HUBBARD EXECUTIVE will be issued to  properly  qualified
Hubbard  Administrators  who  have  successfully   completed   the   studies
required.

    Permanent staff member certificates will no longer be  examined  for  or
issued but may be retained and also converted to the certificate.  Permanent
Executive certificates will no longer be examined for or issued but  may  be
retained and also converted to Hubbard Administrator certificates.

                                   RELEASE

    Release buttons (an "R"  set  in  the  S  and  double  ARC  Triangle  of
Scientology) may be (and should be) issued to HGC pcs who have attained  its
requirement by HCO Sees without charge.

                               CLEAR BRACELETS

    Silver Clear Bracelets are issued by HCO Sees at the expense of the  HGC
or the field pc to those who meet clear requirements.

    (Note:  No such bracelet shall be issued  until  procedure  of  test  is
established in HCO Policy Letters after this date, all  former  such  tests
being cancelled.)

                                  OT AWARDS

Gold OT Bracelets will be issued when requirements are specified and met.

                              SCIENTOLOGY PINS

   Associate Membership is the sole requirement of a Scientology pin issue.

                       MINISTERIAL AWARDS AND INSIGNIA

    These are not properly Scientology awards but are authorized and  issued
only by Church boards. They are handled by  courtesy  by  HCOs  attached  to
Churches. These include Doctor of  Divinity,  Minister  of  the  Church  and
Spiritual Counselor.

    There are no other valid Dianetic  or  Scientology  awards.  Any  former
certificate legally issued by a Scientology organization may  be  turned  in
for any of the above comparable certificates.

    Illegal certificates in Dianetics and Scientology, meaning any issued by
an agency not authorized by HCO, should be seized  and  the  issuing  agency
sued by HCOs for violation of trade mark and copyright and fraud.

                               ISSUING AGENCY

    Hubbard Communications Office has full control of all  certificates  and
awards of Dianetics and Scientology and may issue according to  policy,  and
suspend or cancel at discretion.

    The basis of issue is competence. The basis of suspension is violation
    of ethical use.

    The basis of cancellation is failure to comply with the conditions of an
order of suspension.

                          VALIDITY OF CERTIFICATES

    No certificate is valid without my personal or printed  signature,  that
signature now being fully copyrighted and trade-marked.

                                  IN FORCE

    It is considered as of the date of one day after this policy letter that
all those certificates and awards ever issued are to be considered  in  full
force regardless of circumstances except those suspended between  March  13,
AD 13 and August 12, AD13.

|                     |L. RON HUBBARD                            |
|LRH:dr.aap Copyright�|[Modified by HCO P/L 16 June 1964,        |
|1963 by L. Ron       |Personnel Records-Admin Certs, page 184.  |
|Hubbard ALL RIGHTS   |See also Class and Grade Programme, Volume|
|RESERVED             |4, pages 360-403.]                        |


                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 21 FEBRUARY 1964

Central Orgs

Franchise

Field

                           ISSUING OF CERTIFICATES

    HUBBARD   APPRENTICE   SCIENTOLOGIST   Certificates    and    Level    I
Classifications are authorized by Field Auditors and HAS and Class I  Course
Instructors. They are issued by the Area Central  Org  upon  application  to
the Field Auditor Consultant in the Central Org. The certificate  is  signed
by Letter Press with a small L. Ron Hubbard signature.

    Application approved by a valid  HQS  certificate  holder  is  the  only
requirement necessary for  issuance  of  an  HAS  Certificate  or  Level  I
Classification.

    HUBBARD QUALIFIED SCIENTOLOGIST Certificates are issued by the Area  HCO
Board of Review upon completion of Course requirements  and  application  to
the Area HCO Board of Review. The certificate  is  signed  by  Letter  Press
with a L. Ron Hubbard signature.

    Level II Classification is issued by the Area HCO Board of  Review  upon
passing the Level H examination given by the Area HCO Board of Review.

    HQS  certification  and  Level  II  Classification  standards  are   the
responsibility of the Area HCO Board  of  Review  following  current  policy
regarding HQS and Class II  requirements.  HQS  Certificates  and  Level  II
Classification are not sent to Saint Hill for approval or signature.

    The only  change  of  procedure  for  HPA/HCA  and  HCS  level  is  that
certificates are issued upon completion of the  course,  but  classification
depends upon examination by the Area HCO Board of Review.

    HUBBARD ADVANCED  AUDITOR,  HUBBARD  SENIOR  SCIENTOLOGIST  and  HUBBARD
GRADUATE  AUDITOR  Certificates,  as  well  as   Level   V,   VI   and   VII
Classifications, are issued by HCO Board of Review, Saint  Hill,  only,  for
L. RON HUBBARD upon  completion  of  the  requirements  on  the  Saint  Hill
Course.

    Any changes or modifications in the supply  or  format  of  certificates
will be notified in directives from time to time as necessary.

                                             L. RON HUBBARD

LRH:gl.rd

Copyright� 1964 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 16 JUNE 1964

Cent Con HCO Secs

Assoc Secs

                              PERSONNEL RECORDS

                                 ADMIN CERTS

                  (Modifies HCO Pol Ltr of August 12, 1963)

    As a special project, Admin Certs are being issued to  all  current  and
past staff members of Scientology Organizations on the following basis:

    Hubbard Administrator certificate: Will  be  issued  to  (1)  any  staff
member, currently on staff, who does not qualify  for  a  Hubbard  Executive
certificate; or (2) any person who has previously worked on the staff  of  a
Scientology Organization, no matter how briefly, who does not qualify for  a
Hubbard Executive certificate.

    Hubbard Executive certificate will be issued to:

    1.   Any staff member currently on staff, who can claim to have  served
        on an Executive post in a Scientology Organization for a  period  of
        at least one year.

    2.   Any person who has previously worked in a Scientology Org, who can
        claim to have served on an Executive Post for at least one year.

   Executive posts are defined as follows:-

|In HASI: Assoc (or    |In HCO:                  |
|Org) Sec              |                         |
|                      |HCO Continental Secretary|
|PE Director           |HCO Area Secretary       |
|Director of Training  |                         |
|Director of Processing|                         |
|Director of Enrolment |                         |
|Chief Registrar (Body)|Director of Material     |
|Letter Registrar      |Director of Accounts.    |


    IN ORDER TO OBTAIN THE CERTIFICATE, THE ATTACHED APPLICATION  FORM  MUST
BE FILLED IN AND SENT TO HCO WW, SAINT HILL, VIA  YOUR  ASSOC  SEC  AND  HCO
AREA SEC.

   HCO Area Sees:

    1.   Distribute these forms to all  current  Org  staff,  including  HCO
        personnel. Route to Org Supervisor WW, with Assoc  Sec  comment  and
        HCO Sec comment, which are confidential,  after  completion  by  the
        staff member.

    2.   Send a form and explanation to every past staff member known to you
        or recorded in your files. Get them to send the application back  to
        you for Assoc Sec comment and your comment, and then  route  to  Org
        Supervisor WW.

    3.   Advertise the offer in your Continental magazine, telling them to
        send to you for an application form.

    The Admin Certs will be printed and issued by Saint Hill only. They will
supersede the current Permanent Staff and Permanent Executive  certificates,
which are now abolished.

    Holders of Permanent Staff and  Permanent  Executive  certificates  must
however send in their application for the new certificates.

    The deadline for this project ends on 31st December  1964,  after  which
the Admin Certs  will  be  available  only  to  current  staff  members  and
requirements will be harder. So send in your application form NOW.

LRH:jw.rd                                        L. RON HUBBARD Copyright�
1964 by L. Ron Hubbard ALL RIGHTS RESERVED

                                                  ORIGINAL COLOUR FLASH BLUE
                                              ON WHITE

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                   APPLICATION FORM FOR ADMIN CERTIFICATE

|Org location                  |Date                            |
|I wish to apply for a Hubbard Administrator/Hubbard Executive   |
|certificate.                                                    |


|I am|current/past staff       |                             |
|a I |member. filled in my     |                             |
|have|staff record below.      |                             |
|    |                         |signature                    |


|Name in full:                                                   |
|(Print in capitals please)      |                               |
|Current address for posting     |                               |
|cert:                           |                               |
|                                |(Print in capitals please)     |
|Scientology certs held and dates|                               |
|obtained                        |                               |
|                                |                               |
|                                                                |
|Staff posts held (Name of post  |                               |
|and approx dates) (Give name of |                               |
|Org also):                      |                               |
|                                |                               |
|                                                                |
|                                                                |
|If service on staff continuous, |name approximate dates of      |
|or broken,                      |service (dates only)           |
|                                                                |
|                                                                |
|Total service (in months or     |                               |
|years)                          |                               |
|                                |                               |
|Total service on Executive posts|                               |
|(in months or years)            |                               |
|                                |                               |
|                                                                |
|Assoc Sec/Org Sec comment       |                               |
|(confidential)                  |                               |
|******************                                              |
|                                                                |
|HCO Sec comment (confidential)                                  |
|                                                                |
|                                                                |


                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 1 JULY 1964

HCO Sees Assoc Sees Address Depts

                      CERTIFICATION AND CLASSIFICATION

    There is no intention at present of issuing all  certificates  from  HCO
WW. HCO Boards of Review should therefore  be  prepared  to  continue  their
present system of preparing,  issuing  and  recording  certificates  of  all
kinds, as before.

    Supplies of blank certificates of all levels up to IV are now obtainable
from the Book Department of HCO WW at Saint Hill. These are:

|HAS |- |LEVEL I        |
|HQS |- |LEVEL II       |
|HCA |- |LEVEL III      |
|HPA |- |LEVEL III Class|
|    |  |III            |
|HCS |- |LEVEL IV       |


    HAA (Level V), HSS (Level VI) and HGA  (Level  VII)  are  however  still
obtainable only at Saint Hill at this time.

    In addition,  the  honorary  DScn,  FScn  and  in  the  US,  ministerial
certificates, are still obtainable as before.

    The supply and issue of certificates should be an easy, rapid process.
    The system is briefly as follows:

    As soon as a student enters a course, his certificate is  prepared,  his
name lettered on it  and  if  necessary  (HPA  and  above  at  present)  the
certificate is sent at once to HCO WW to be signed by LRH.

    The certificate is therefore ready to be presented  to  the  student  as
soon as he graduates from the course and passes  his  examination,  if  any.
Before receiving the certificate, however, at Level II (HQS) and  above,  he
should complete an application form for the HCO. This  application  form  is
in  duplicate.  One  copy  is  sent  to  HCO  WW  Address  Dept  for   their
information, when the student receives his  certificate  or  classification.
The application form should include a mailing address.

   Check sheets for routing certificates should be kept in the usual way.

    A roll book should be carefully kept of certificates and classifications
at Level III (HCA) and above. For levels below  III,  it  is  sufficient  to
keep track of it in C/F and Address Depts.

    The HCO Area Sec is  responsible  for  seeing  that  certifications  and
classifications are speedily and  efficiently  handled,  though  the  actual
function may be delegated to  another  personnel.  The  actual  function  of
certification and classification for a whole  area  is  centralized  at  the
Area HCO of the main central org of the area. At present, these are:  London
for UK and Europe; Washington DC  for  America  and  United  States  (except
California); Los Angeles for California; Johannesburg for Africa;  Melbourne
for Australia  and  ANZO.  HCO  WW  also  does  its  own  certification  and
classification at Levels V, VI and VII. Certificates at Levels I and II  may
also be issued by other offices at the discretion  of  the  central  issuing
offices. However, Franchise holders and individual auditors  must  apply  to
HCO for issue of HAS or HQS certs to their students.

    In addition to certification, the  HCO  Board  of  Review  is  now  also
responsible for classification, at Level III and IV.

    Classification is stamped on a gold seal in the lower left  hand  corner
of the appropriate  certificate.  It  consists  of  a  large  roman  numeral
surrounded by a circle, sample as under:

                       [pic]

    The address department at HCO  WW  is  to  be  notified,  as  a  routine
procedure, of all classifications. This can be done by  sending  a  copy  of
the application form when the classification  is  awarded.  The  application
form should include a mailing address.

    It is  emphasized  again  that  a  student  receives  a  certificate  on
completing course, and receives a classification  seal  on  the  appropriate
certificate after successfully completing further training at that level.

    Every effort should be made to keep this system moving smoothly, and  to
ensure  that  students  receive  their  certificates   and   classifications
immediately on graduating or passing exams.

|LRH:nb.rd              |Issued by:     |Peter Hemery          |
|Copyright � 1964       |               |International Org     |
|                       |               |Supervisor            |
|by L. Ron Hubbard      |               |for LRH               |
|ALL RIGHTS RESERVED    |Authorised by: |LRH                   |


                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 31 DECEMBER 1964

General Non-Remimeo The Auditor

                                CERTIFICATES

    You will note all our certificates bear a place  for  signature  by  the
"Examining Board" in addition to my signature.

    New  Classification  policy  states  that  an  Academy  student  may  be
certified  at  the  end  of  his  course  but  that  he  is   examined   for
classification before the beginning of his next course.

    Therefore the signature on our certificates  for  "Examining  Board"  is
left blank  when  the  student  is  merely  certified.  If  the  student  is
classified for any class, the examiner only  then  signs  as  the  examining
board. At the same time the certificate is sealed  with  a  gold  seal  with
Roman Numeral for the Class awarded.

    In case the student has a higher certificate but passes only for a lower
class, the certificate is signed by the examiner on the highest  certificate
held. But the stamp and seal is only for the lower classification obtained.

    Classification can easily lag behind certification and is the  important
point on the certificate for pcs to watch for, as an auditor  cannot  charge
fees for the processes  of  a  grade  higher  than  that  auditor  has  been
classified for. Thus classification is more important than certification  in
judging  an  auditor's  skill  and  finding  what  processes  he   can   run
professionally.

LRH:jw.rd

Copyright � 1964                                       L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 5 MARCH 1965

Remimeo

Franchise                           HCO (DIVISION 1)

BPI

            CERTIFICATES AND AWARDS NEW STATUS OF HONORARY AWARDS

                (Cancels earlier policies on honorary awards)

    The only honorary awards (DScn, etc) that now may be given are only  for
the application of Scientology processes, principles, books or literature.

    For new ways to apply existing processes or  levels  or  for  successful
applications to new areas or stratas of society  with  actual  results,  any
one of various honorary awards may  be  given.  These  consist  of  memorial
medals or honorary certificates.

    For successful, broad application of training procedures or arrangements
in new areas, memorial medals or honorary certificates may be given.

    For new methods of dissemination or ideas which when applied resulted in
markedly broader  successful  dissemination,  memorial  medals  or  honorary
certificates may be given.

    For excellent application of Scientology administrative procedures  such
as in forming or recovering the  status  of  an  organization,  or  applying
Scientology  to  the  reorganization  and  better  of  business,  group  and
government memorial medals or honorary certificates may be given.

    No awards will be issued for  new  processes  as  nearly  all  those  so
proposed in the past already existed in  the  research  technology  or  were
less workable variations of existing processes.

    No awards will be  issued  for  new  principles  as  these  are  usually
cognitions routinely rising from applied  Scientology  principles  and  lead
astray from advancement, hanging the person in  a  personal  win  which  the
person then seeks to pass on  to  others  who  in  actual  fact  would  have
similar cognitions if run on standard processes.

    No awards will be given for new training procedures or drills.  We  have
far more of these than we can ever  apply.  But  awards  may  be  given  for
adapting existing drills to  new  zones  of  education  providing  they  are
standard drills for new uses.

    No awards will be given for new administrative procedures anywhere.  But
honorary  awards  will  be  given  on  the  application  of   our   standard
administrative procedures outside orgs providing they  are  not  varied  and
are accredited to us.

    Award nominations  are  made  to  HCO  (Division  1)  officers  and  are
forwarded on routine channels. It would not be usual to request  a  specific
honorary award. The scope of the application and  the  tests  made  and  the
actual results of it should be properly detailed.

    The award itself is recommended to the board by HCO Sec WW and,  bearing
a Hubbard signature, is then passed back through channels.

                               TYPES OF AWARDS

    Certificates denoting courses taken are issued as an obligation  to  the
student as soon as feasible  after  the  course  is  completed.  This  is  a
standard award. It must bear a Hubbard signature at  board  level.  This  is
true also of Admin certificates.

    Classification and seals  are  given  in  local  areas  totally  at  the
discretion of HCO (Division 1) and after examination. A record of  these  is
forwarded to HCO WW. No other signed document is issued than a  seal  and  a
letter from an HCO Secretary.

    No classifications given locally are credited on the Saint  Hill  Course
when the student comes to Saint Hill for  training  and  are  re-awarded  as
Saint Hill Classifications.

These consist of a letter and as feasible a seal, the letter bearing only  a
Hubbard signature at board level. If no classification is awarded  at  Saint
Hill, local area classification may be resumed.

    Classification is never promised. It is entirely at  the  discretion  of
HCO. It is never owed anyone.

   Certificates for courses and classification are elsewhere given.

    Grades are awarded preclears (or students) by HCO in the area  attained.
These consist  of  a  nomination  to  Grade  by  Division  2  (Training  and
Processing) and are written as letters on LRH stationery and signed for  him
(per pro) by the HCO Area Secretary, who specifies area in which given,  and
issued by HCO through the Registrar.

    Staff certificates or grades resulting from staff training or processing
in technical, instructional or  administrative  subjects  are  nominated  by
Division 2 (Training and  Processing).  They  are  then  handled  as  above;
certificates  are  locally  drawn  up  and  forwarded  to  Saint  Hill   for
signature. Classifications are drawn up and signed locally  by  HCO,  Grades
are drawn up locally and signed by HCO and all are issued to  the  staff  by
HCO.

                               HONORARY AWARDS

    All certificates and awards obtained not  as  a  result  of  courses  or
examination are termed honorary.

   All honorary certificates are marked "Honorary" in distinct lettering.

    An  honorary  certificate  may  not  be  substituted  for   a   standard
certificate or classification and may not be  required  as  a  qualification
for anything and does not waive any requirement to  have  a  certificate  or
classification.

    Honorary certificates and awards  are  only  given  for  achievement  in
application. They do not however grant any new right to apply.

   Lists of honorary certificates are to be issued from time to time.

    Memorial awards are medals or plaques and have the  same  conditions  as
honorary certificates.

    Scientology pins, release pins,  and  clear  pins  are  the  more  usual
memorial awards, signifying an event or an achievement in  application,  the
first  of  which  is  becoming  a  Scientologist,  the  next  consisting  of
obtaining a known case gain and the clear pin signifying the  attainment  of
a meter condition.

    These three are awarded by HCO locally  as  follows:  The  group,  field
auditor, franchise auditor or org sends to their local area HCO  a  list  of
the names and addresses of persons who have joined.  A  Scientology  pin  is
mailed as a matter of course to the home address  of  each  person  by  Prom
Reg, at no cost to the nominator or recipient. A Release  pin  candidate  is
nominated to their local HCO  by  a  field  auditor,  Franchise  auditor  or
Division 2 (Training and Processing) and is awarded by the Area HCO by  mail
or hand. A clear pin is nominated to HCO by a Franchise auditor or  Division
2 of an org, is attested by the nominator as  to  the  meter  condition  and
grade of the former preclear and is then awarded by the  Area  HCO,  usually
by a request to Continental HCO to send it. A clear  pin  is  issued  at  no
cost to the nominator or the recipient but the recipient may  buy  a  silver
identification bracelet from the org if he or she wishes.

    Scientology pins, release pins and clear pins are paid for  out  of  the
HCO Book Fund Account of the area in which they  are  issued.  Supplies  are
obtained as feasible and economic. The  design  and  quality  of  the  award
article is passed  upon  by  HCO  WW  to  which  designs  for  all  intended
manufactures and samples of all manufactured must be passed upon at  HCO  WW
before actual issue in the area.

 Memorial medals and awards will be described and issued from time to time.

LRH:jw.rd

Copyright � 1965                                L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

           HUBBARD COMMUNICATIONS OFFICE     Saint Hill Manor, East
                              Grinstead, Sussex

Gen Non Remimeo  HCO POLICY LETTER OF 7 APRIL 1965

HAT Quals Sec

HAT Dir Exams    QUALIFICATIONS SEC

HAT HCO Dissem Sec

HAT Dir Prom Reg HCO DISSEM SEC

HAT Letter Reg   BOOK AUDITOR

    The old old practitioner THE BOOK AUDITOR must be recognized as a  valid
practitioner of Scientology.

Unclassed, the Book Auditor cannot legally charge fees or be a field staff
member.

But the Book Auditor may be given a certificate on application to the
Qualifications Division. The certificate is

                            HUBBARD BOOK AUDITOR

    It must say "not examined" somewhere on it, small, and it is  signed  by
HCO's Office of LRH.

    The offer of this certificate may be made in  mailings  to  persons  who
have bought books.

    The application for it should also ask if they want processing or formal
training at its end.

|"My future    |Processing|. . . .(3 lines).|
|plans for     |are       |......."         |
|"My future    |Training  |. . . . .(3      |
|plans for     |are       |lines). ......." |


    The application they must make should give us a profile  of  the  person
such as what magazines they read and what  they  do,  all  that.  Age,  sex,
schooling, financial status. Things  required  by  Letter  Reg  so  she  can
handle their want.

    The SOLE requirements are that they have read the book and  done  "some"
processing on another successfully.

    The application is for a certificate as HBA. A  facsimile  copy  of  the
cert with SAMPLE across it may be printed up as the  flier,  enclosing  the
questionnaire.

    The flier would be mailed  by  Prom  Reg,  received  by  Qual  Sec,  the
certificate made up at once  and  mailed  and  the  questionnaire  carefully
preserved and given the Letter Reg.

Such questionnaires must never be put in CF until they bear a stamp on
them:

Answered by Letter Reg.

   These questionnaires express wants and questions.

    The Letter Reg stamps "Answered by Letter Reg", forwards the original to
Address where an HBA plate is cut. The questionnaire then goes to CF for  a
folder.

    This is a routine action to all  book  buyers  who  have  not  yet  been
trained to the level of HAS. Sending such an offer to an HAS could  be  very
confusing to a new Scientologist.

    Therefore, in sending such a mailing  in  the  first  place  Address-in-
Charge is responsible that no HAS or certified auditors are included in  the
addresses being supplied.

    This is a STANDARD promotion to book buyers who are not yet trained.  It
can be made to pcs of any grade if they are not also auditors.

   There must be NO CHARGE for this Certificate.

LRH:wmc.rd                                    L. RON HUBBARD Copy right �
1965 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

      HCO POLICY LETTER OF 9 APRIL 1965 Gen Non-Remimeo

Sthil Students

Sthil Executives URGENT

Board of Review  CORRECTION TO POLICY LETTERS ON   CERTIFICATION AND AWARDS

    Not on Saint Hill Special Briefing Course or  any  other  course  is  it
required of a  student  to  be  classified  or  that  he  or  she  take  the
classification  examination.  Classification  is  a  vital   necessity   for
professional practice at the level, and no auditing fee may  be  charged  by
an auditor who has not been classified.

    For the sake of maintaining the quality of auditors turned out by  Saint
Hill, I do, however, require that on the Saint Hill Course, check sheets  be
satisfactorily completed before the award of a certificate, and exercise  my
prerogative to examine students for  the  basic  competency  of  an  auditor
before  signing  the  final  certificate-this  examination  not  leading  to
Classification.

    It is called to attention that a Saint Hill certificate  does  bear  the
word "Saint Hill" and must be safeguarded even  when  no  classification  is
awarded. However, a Continental certificate may be  issued  when  competence
is not considered up to Saint Hill standards.

    The definition of a Saint Hill certificate is that  it  is  granted  for
complete check sheets-not amount of time on course-in Theory, Practical  and
on Auditing check sheet on others.

                                  PC GRADES

    On the Saint Hill Course a student is  only  audited  according  to  the
Gradation programme of Grade Certificates, so that it is  possible  to  have
an HGA certificate with a lower grade auditing certificate as a preclear.

                                             L. RON HUBBARD

LRH:ml.rd Copyright �1965 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 21 APRIL AD15

Remimeo Staff Hats

All Staff                  BASIC CERTIFICATES

                            UNCERTIFIED PERSONNEL

    For purposes of Org Status all staff members  to  have  a  staff  status
number must have a

   Basic Staff Pro ficiency Certificate This consists of

(a) A specified period on staff (variable from 2 weeks to 3 months
    depending on employment conditions at the time);

(b) A demonstrated proficiency or outside training in his type of work;

(c) A completed check sheet demonstrating prescribed study of specified
    materials (such as have been staff hat materials);

(d) A completed check sheet of prescribed materials covering the character
    of the organization and its pattern and purpose;

(e) A thorough knowledge of the Org Board and Comm System used by orgs;

(f) A clearance from the Ethics section.

(g) A final examination.

    None of the  above  requires  any  technical  certificate  or  technical
knowledge of Scientology beyond that contained in (d) above.

                             CERTIFIED PERSONNEL

    All staff members of an org whose duties bring  them  into  any  contact
with  technical  activities  or  who  perform  them  must  already  have   a
Scientology Auditor's certificate to be placed on such a post.

   For technical personnel to have a staff status number the following is
                                  required:

                        Basic Technical Certificate.

    This certificate is required in addition to the Basic Staff  Proficiency
Certificate for all such personnel.

   This certificate requires

(a) A specified period on staff to be set from time to time;

(b) A demonstrated proficiency in technical matters and a certificate from
    an Academy HQS or above;

(c)  A  completed  check  sheet  of  basic  org  technical  procedures  for
    Estimations, the HGC, the Academy, Examinations, Review,  Certification,
    Classification and Ethics.

(d) A completed check sheet of prescribed materials covering the
    relationships of various technical posts and their policies, and admin
    procedures;

(e) The recommendation of a senior technical executive in the org;

(f) A final examination.

                                 STAR RATED

Although the materials are simple and brief the check sheets are all star-
rated.

                               CURRENT ACTION

    These materials are under issue and check outs on them  before  a  final
check sheet is received  will  all  be  credited  to  the  staff  member  by
entering them on a  sheet  marked  with  his  name  as  checked  out  by  an
examiner.

    No status of any kind of any person will be assigned until the  required
Certificate or Certificates are in the staff member's hand.

LRH:wmc.rd                                     L. RON HUBBARD Copyright �
1965 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 26 JULY 1965

Remimeo Tech Hats

                                  Tech Div

Qual Hats

                                  Qual Div

             RELEASE DECLARATION RESTRICTIONS HEALING AMENDMENTS

    The following three policies emerged from a Comm Ev conducted  at  Saint
Hill 23 July 1965.

                             RELEASE RESTRICTED

    No person who is dependent for his or her livelihood upon a  Suppressive
Person or Group, may be awarded any Release  award  declaration  or  pin  as
such a person is not released in his environment.

    No person who is dependent for his or her livelihood  upon  compensation
being paid for physical or mental disability, may  be  awarded  any  Release
award declaration or pin as there is too much vested interest  in  remaining
disabled.

                               HEALING AMENDED

    All students of any course are debarred from  visiting  any  medical  or
healing practitioner unless they are given an  Ethics  clearance  first  and
all possibility of "roller-coaster" (sudden case decline)  has  been  looked
into and any suppressives or bad auditing precisely isolated. The  exception
is an emergency involving severe injury or infectious disease, but  in  this
case the student must be cleared by Ethics to be permitted  back  on  course
or even in the org. This includes all accidents.

    Course Supervisors are subject to Comm Ev in  not  so  routing  students
requesting to see a doctor.

    All students must have permission to see  a  medical  doctor  except  in
cases of severe emergency.

LRH:ml.rd

Copyright � 1965                                 L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 17 AUGUST 1965

Remimeo Franchise

                     CERTIFICATION OF FRANCHISE STUDENTS

    In order to ensure  that  Franchise  Auditors  are  able  to  get  their
students  certified  for   Beginning   Scientologist,   Hubbard   Apprentice
Scientologist, and Hubbard Qualified Scientologist, a Franchise  Auditor  is
permitted to make an Attestation as to the competence  of  the  students  as
regards their practical and theory work as laid down by policy covering  the
above named courses.

    Such Attestations are to be sent in to the Director of  Examinations  of
the nearest Central Org and are then passed by that post to  the  Department
of Certificates and Awards for making out and mailing of the certificate  to
the student.

   The nearest Central Org may charge for such service.

LRH:ml.rd

Copyright � 1965                                 L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 23 AUGUST 1965 Issue II

Gen Non-Remimeo

                  CREDITING OF AUDITOR IN RELEASE LOG BOOK

    In logging a Release in the Release Log Book, Certs  and  Awards  is  to
credit as auditor, the HGC auditor who was  on  the  case  at  the  time  of
Releasing. In some cases, other auditors will have worked on the  case,  but
as auditor reassignment is usually due to  the  auditor  having  goofed  too
often, only the auditor who gets the final result will be credited.

    Review action in Qual is not to be credited, as this is  Review  of  the
result, and not the actual auditing to Release.

    If the person was not Released and had to be finished by Review, meaning
a process had to be run, the Review Auditor is credited.

    In the case of a Rehabilitated Former Release, Certs and  Awards  is  to
credit the HGC auditor  who  did  the  rehabilitation  and  is  to  enter  a
"(Rehab)" after the name to show that it was a rehabilitation.

LRH:ml.rd

Copyright � 1965                                   L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

              HCO POLICY LETTER OF 27 OCTOBER 1965 Remimeo

Bp1                               Qual Div

                            GRADE AWARD INSIGNIA

    The standard Scientology pin is a plain gold S and double triangle. When
a Red "R" is mounted on the face of this pin it signifies a RELEASE,  Grades
0-IV.

    When the preclear has attained Grades V or VI the Release pin is  the  S
and double triangle with the Red "R" surrounded by a gold disc  larger  than
the pin itself.

    Grade VII CLEAR is signified by a silver  identification  bracelet  with
the S and double triangle on it.

    Operating Thetan is signified by a gold identification bracelet with the
S and double triangle on it.

    The Release pins for Grades 0-IV and for Grades V and VI  are  given  by
Certificates and Awards without charge when awarded.

    The silver CLEAR  bracelet  is  purchasable  at  Saint  Hill  after  the
completion of the Clearing Course when Grade VII is attained.

    The gold Operating Thetan bracelet may be purchased when  the  grade  is
attained and has to be specially made up.

LRH:ml.rd

Copyright � 1965                                 L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

             HCO POLICY LETTER OF 13 NOVEMBER 1965 Remimeo Exec Sec Qual
Personnel Certs and Awards Dissem Dept Pubs

                                RELEASE PINS

    Grade  0  to  Grade  IV  Release  awards  (in  addition  to  the   Grade
Certificate) consist of one pin to each pc for all these lower  grades.  One
does not give a separate pin for each grade.

    The Release is given his Release Pin as an award  for  Grade  0.  He  is
issued no further Release pins as he attains Grades I, II, III and IV.

    If he has lost his Release Pin and so states, he may sign a  Certificate
of loss in Certs and Awards and may purchase  a  new  Release  Pin  for  the
grade to which he is  entitled  for  5  shillings  sterling  or  $0.75.  The
Certificate of Loss is then sent to Ethics for their files so that  this  pc
can't keep "losing Release Pins". The Certificate of Loss simply  states  "I
have lost my Release Pin and attest that I have  not  given  it  to  another
person". And is signed legibly so that the  name  can  be  read.  It  is  of
course grounds for false attestation if the matter ever comes up.

    Grades V, Va, and VI have a larger pin given when  the  pc  attains  the
higher grades.

    This pin similarly is issued for Grade V, Power Release only. Subsequent
Releases (Va and VI) do not obtain another pin.

    In case of loss the procedure is the same as for the lower grade pin but
the charge may be higher.

                                             L. RON HUBBARD

LRH:ml.rd Copyright �1965 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 13 DECEMBER 1965

Gen Non-Remimeo

                          NUMBERING OF CERTIFICATES

    All certificates are numbered by Certs & Awards WW. The system used is
    chronological numbering from 0 onwards.

    One number, once assigned is continued for that  person,  regardless  of
where he may later be trained, and appears on any certificates he  gets.  It
is preceded by the area code of the area where the first  Cert  was  awarded
and this area code is kept in the number regardless of where later  training
is accomplished.

    Example: A person gets a cert, say an HRS. The  next  available  number,
written on a chalk board on the wall in Certs & Awards at WW,  is  assigned.
Say it's 504-that's his number, and when he gets his HRS cert  prepared,  it
is numbered 504 preceded by the code  of  the  area  where  trained.  If  in
London, then it would be UK 504. When he gets his next level,  his  HTS,  it
is numbered UK 504 also and so on. When he comes to St. Hill  and  gets  his
HSS, it is also numbered UK 504.

    Where someone moves from one area to another, say  he  got  his  HRS  at
Scientology Twin Cities in Minnesota, and was  assigned  TC  505,  and  then
goes to DC to get his HTS, his HTS Certificates will  be  numbered  TC  505.
When he gets his HSS at St.  Hill  it  will  be  numbered  TC  505.  End  of
Example.

    This number is also the number that goes  on  his  Scientology  Passport
when issued. It is  a  number  perforated  through  all  the  pages  of  the
passport book by a machine that is designed to  do  this.  The  Passport  is
issued with his first certificate.

    When the passport books are ready, they can be numbered from the logs in
Certs and Awards, at St. Hill.

    As this changes somewhat the numbering system used  in  the  past,  logs
must be brought into PT using this new system. This is initiated at  WW  and
as these logs are brought into PT (HGA-the highest Cert first), numbers  are
assigned to these certificates, the certs prepared and numbered  and  issued
from the top down. That is:

HGA, HSS, etc.

    New Cert applications from Orgs are dealt with, priority given always to
the highest level first, that number given being the  next  in  line,  soon,
this  will  find  the  new  Scientologist  assigned  a  number,  passport  &
certificates,  when  he  completes  his  first  course.  No  priority  being
necessary as the  higher  cert  will  always  have  a  number  already  when
applying for his next certificate as  well  as  his  passport  showing  this
number. Invoicing & Assignment  of  number,  passport  &  cert  to  be  done
immediately upon arrival of a cert application. (The  "in  lieu  of"  letter
from orgs.)

    Older certificate holders, where numbers are already assigned  will  not
turn in these certs, these will be honored as they  stand  and  the  numbers
already assigned will stand on these certificates, and  in  Org  Logs  where
they were issued.

    Where the highest cert has already been  attained,  the  number  already
assigned will be used as the person's number under the new system.

    Where new certs are issued to an old cert holder,  numbered  under  past
systems, a new number as assigned will become the person's cert  number  for
all new certs and will be his passport number.

    All numbers are assigned by WW and Certs are charged to and  routed  for
final preparation, i.e. Classification seals and  presentation  by  the  Org
awarding, who will note the cert number in their logs  after  receiving  the
cert from WW and before presenting the cert to the student.

    The new certificates will name the Org training the person at any level,
this being printed on the Cert by Certs  &  Awards  WW,  when  the  Cert  is
prepared. No Area Code need be shown beyond the one originally assigned.

LRH:emp.rd                                    L. RON HUBBARD Copyright �196
5 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 17 JANUARY 1966

Gen Non-Remimeo Franchise

                    UNCLASSED CERTIFICATES HAS, HBA, HQS

   HBA, HAS, HQS Certificates are available to orgs as per Sec ED 146 Int.

    These may be prepared and awarded by Div 5, Dept 15,  on  completion  of
Course Requirements by a student.

   The numbering of these NON-CLASSED Certificates is as follows:

    The Certificate is invoiced N/C to the  candidate.  The  number  of  the
Invoice is taken, the last 2 digits of the year added  and  the  cable  code
added after that to complete the number.

    A Dispatch is sent to Saint Hill giving the student's name, address  and
cert number, and also the org awarding.

   Example:

|Invoice    |= |F6840        |
|number     |  |             |
|year       |= |1965         |
|area       |= |Washington DC|


   Resulting Certificate Number = F684065/DC End of example.

    The  cert  number  is  then  entered  on  the  space  provided  on   the
certificate.  This  applies  only  to  non-classed  certificates  and   this
numbering system is used exclusively on non-classed certificates.

    All classed certificates will bear the number assigned per Pol Ltr of 13
Dec 1965 and the number must be obtained from Certs and Awards, Saint Hill.

    When a course has been run by a Franchise holder, which awards  an  HAS,
HBA or HQS, the Franchise holder should make out a letter of attestation  to
the student naming the award and stating that  the  student  has  completed.
The letter should be letterhead and name the Franchise Centre  or  give  the
Franchise auditor's name and address.

    A copy of this letter is then airmailed to your nearest Central Org  who
will issue a Certificate invoicing  the  costs  to  the  Franchised  auditor
applying for his student in this way.

    The name and address of the student must appear on the carbon copy.  The
Franchised auditor should keep a log  book  for  any  certs  he  issues,  to
obviate the possibility of loss of records through mail  being  undelivered,
etc.

    The org awarding for a Franchise holder should,  when  having  completed
the certs and mailed them to the Franchise ordering them,  send  the  letter
copies, having written the invoice number and date issued on the letter,  on
to Saint Hill for info of  Certs  and  Awards  Logging  Officer.  Certs  and
Awards,  Dept  15,  of  course  keeps  a  complete  log  for  any  and   all
certificates issued by it.

                                             L. RON HUBBARD

LRH:ml.rd Copyright �1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

               HCO POLICY LETTER OF 1 AUGUST 1966 Remimeo

                           SIGN UPS AND DISCOUNTS

    As a result of a Board of Investigation, WW, No.  1653,  27  July  1966,
Monica Quirino, Chairman, the following policies are adopted regarding  sign
ups and discounts in all organisations:

    1.   A separate contract shall exist for each item signed up for,
including all processing and training. The contract covers what is actually
being paid for.

    A copy of the contract shall be handed cashier  who  is  to  verify  its
accuracy and receive the money for service and who  is  then  to  file  this
copy.

    The contract shall specifically note all discounts being allowed and  if
any allowed, the status of the person signing  up  shall  be  noted  on  the
contract.

    2.   Persons shall verify their status of membership or staff member for
discount purposes by displaying a current membership card or a staff  member
card signed by the HCO Area Sec.

    Where a person is not currently a member  he  shall  be  signed  up  for
membership by the Registrar and this shall be paid at  the  time  the  other
sign up is paid for.

    3.   The Cashier in issuing an invoice copy for any  different  type  of
membership or service than the pc or student now has,  shall  issue  a  card
directing the person to Certs and Awards.

    4.   Certs and Awards, to which the student or pc or staff member is so
routed shall issue, after examination of the invoice, a badge.

    These badges are plastic transparent covers with a pin as used in
    Congresses. They are flash-marked with a card on them as follows:

|(a|SHSBC Student   |RED    |
|) |                |       |
|(b|Pre clear       |BLUE   |
|) |                |       |
|(c|Solo Audit      |GREEN  |
|) |Student         |       |


    The person's name and the status is marked on each card  and  signed  by
Certs and Awards. The person is told to wear it at  all  times  when  around
the org.

   Certs and Awards issues the Membership card, if purchased, at the same
                                    time.

    5.   Staff members, on being employed, are to receive badges from Certs
and Awards as follows:

        (A) Temporary Staff Member - Plastic Badge (GREY) marked "Temporary
           Staff Member" with the person's name.

        (B) Provisional Staff Member - Plastic Badge, Divisional Colour,
           with the person's name and post.

        (C) Contracted Staff Member, non-executive - a metal badge, gold
           coloured, to be designed and issued. Executive - a larger badge.

    Until such time as such badges are available, a gold card shall be  used
bearing the person's title and name.

    6.   The Personnel Control Officer routes on staff members to Certs and
Awards for badges by a mimeoed initialed slip.

   All cards must be signed by Certs and Awards.

   Falsifying a card shall be classed as a Crime.

   Persons not wearing badges may not have any service.

                                             L. RON HUBBARD LRH:lb-r.rd
Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

                       HUBBARD COLLEGE OF SCIENTOLOGY

                  Saint Hill Manor, East Grinstead, Sussex

Remimeo        HCO POLICY LETTER OF 16 AUGUST 1966

All Students Director of

 Examinations pc Examiner Certs and

 Awards Secretarial to

 Exec Dir

Franchise                   RELEASE GRADES

    The only Release Grades delivered by Certs & Awards are mentioned in HCO
Bulletin 27th September, 1965 "Release Gradation" and available as  well  in
26th September, 1965, Routing and Gradation Chart.

    There is no particular declare for Keyed-out OT or any certificate  such
as Grade I OT, Grade II OT, etc. These states  are  simply  acknowledged  by
the auditor without any further action apart from getting the  actual  grade
declared.

LRH:ec.rd

Copyright � 1966                                 L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 11 JULY 1969 Remimeo

                  DIANETICS AUDITING COMPLETION CERTIFICATE

    When  a  PC  is  completed  on  Dianetic  auditing  the  Department   of
Certificates and Awards issues a certificate stating that  this  person  has
been audited on Standard Dianetics at  ............  (Org  concerned),  that
the person at this time is complete

on Dianetic auditing and may proceed with Scientology  Grades  (or  Advanced
Courses if that is his or her next step).  The  certificate  is  signed  and
dated.

    The  main  function  of  the  certificate  is  that  of  a  passport  to
Scientology auditing. It is presented by the Registrar who signs him up for
his next auditing.

    When  signing  up  for  Scientology  processing  at  another   Org   the
certificate is shown to the Registrar of that Org by the PC.

    It is recognised that the person may require further  Dianetic  auditing
at a later date. It is therefore not a Grade Certificate.

                                              Brian Livingston LRH:bl.ei.kd
                                    CS-5 Copyright� 1969
              for by L. Ron Hubbard                                 L. RON
HUBBARD ALL RIGHTS RESERVED                           Founder

[Important: See also HCO Policy Letter of  17  November  1969,  Dianetics  &
Scientology Services, Volume 4, page 401.]

                        HUBBARD COMMUNICATIONS OFFICE

                     Saint Hill Manor, East Grinstead, Sussex

Remimeo     HCO POLICY LETTER OF 7 SEPTEMBER 1969

Students

 ASHO & SH  (HCO Policy Letter of 20 January 1969

Academy Students

      Certs & Awards              Amended and Reissued) CLASSIFICATION

    On completion of his or  her  checksheets  and  passing  of  provisional
certification  examination  the  student  may  be  awarded   a   Provisional
Certification and Classification for the level he is trained up to.

    A provisional Certification and Classification remains in force for  one
year only. At  the  end  of  the  year  the  Provisional  Certificates  are
automatically cancelled.

    To obtain full permanent Certification and  Classification  the  auditor
must apply to  the  Qualifications  Secretary  of  the  Central  Scientology
Organization of his area (not necessarily the Continental Org) three  months
prior to the expiration date of his provisional Certificate.

    Permanent Certification and Classification will be judged on

1.   Application of technology-10 case folders must be sent in by the
    auditor of 10 persons he has audited-this is verified by the
    organization.

2.   Activity in Scientology and what he has done to  further  the  purpose
    and goals of Scientology; this is to be listed  by  the  applicant  and
    attested to before an Ethics Officer.

3.   Clean Ethics record-must obtain an attestation from Ethics Officer  of
    his local organization that his ethics record is clean and  no  lowered
    conditions have been assigned-if this is not possible then full details
    must be sent.

4.   Acceptability exam.

5.  Judgement exam.

6.   A letter stating the auditor's plans, intention and goals in
    Scientology.

7.   Full international membership in force for the next year.

    The cost of handling the application is paid by the Organization of  the
person applying for permanent Certification and Classification.

    If the student flunks his application or does not  apply  for  permanent
Classification his provisional Certification & Classification  is  cancelled
and he will be required to retread.

    If the student passes he will be awarded full  Permanent  Classification
and Certification by the Qual Sec of the Area Org.

                                             Philip Quirino

CS-5, Tech and Qual Aide LRH:ei.rs.ei.rd

Copyright� 1969                                  Ior

by L. Ron Hubbard                                 L. RON HUBBARD

ALL RIGHTS RESERVED                        Founder

[Note: This issue amended the 20  January  1969  issue  of  same  title  by:
having the application for permanent Certification and  Classification  made
to the Qual Sec of the local area Org instead of the Sea  Org;  changed  the
payment of cost of handling from "the person applying" to the  "Organization
of  the  person   applying";   deleted   the   requirement   "No   permanent
Classification will be awarded until the  expiry  date  of  the  provisional
certificate."]

[Cancelled by HCO P/L 29 July 1972 Issue II, Fast Flow in Training, in the
1972 Year Book. |

    |            |HUBBARD COMMUNICATIONS OFFICE Saint    |
|            |Hill Manor, East Grinstead, Sussex     |
|Remimeo HCO |HCO POLICY LETTER OF 18 NOVEMBER 1969  |
|ES Hat HCO  |Issue II                               |
|Area Sec Hat|DIANETICS                              |
|Dept C & A  |                                       |
|Hat Gdn Hat |                                       |
|Legal Hat   |                                       |
|            |RIGHT TO AUDIT                         |


    The following pledge is required to  be  signed  and  witnessed  by  any
applicant for HDC before issue of the actual certificate.

                         HDC CERTIFICATE APPLICATION

|                                          |     |Location       |
|                                          |of   |Date           |
|Block Letters                             |     |               |
|Permanent Home Address                                          |


hereby apply for a certificate as a HUBBARD DIANETIC COUNSELOR. I hereby
    solemnly pledge myself:

1. To use the AUDITOR'S CODE well known to me whenever employing DIANETICS
    or STANDARD DIANETICS.

2.   To use only STANDARD DIANETICS in processing persons at Dianetic
    levels.

3.   Not to use DIANETICS or STANDARD DIANETICS or its technology or
    principles under another name or to alter the technology in processing.

4.   I recognize the right of the Guardian WW or her officers  to  intervene
    in matters where the misuse or abuse of DIANETICS or STANDARD  DIANETICS
    occurs.

5.   I recognize the Hubbard Organizations as the only certifying body for
    Dianetics.

6.   I realize gross errors in Dianetics can be corrected by Scientology
    Reviews.

7.   I swear that I have been through the STANDARD DIANETIC MATERIALS  three
    times, have passed a comprehensive examination on them with a 100% grade
    and have audited several sessions consecutively with  excellent  results
    according to the preclear.

8.   I swear that I will use DIANETICS and STANDARD DIANETICS to the best
    of my ability to help my fellow man and Mankind.

|                              |SIGNATURE                       |
|Witness                       |                                |
|Witness                       |                                |


                              TO LEGAL FILES WW

      L. RON HUBBARD LRH:rs.ei.rd Founder Copyright �1969 by L. Ron Hubbard
ALL RIGHTS RESERVED

|Remimeo HCO |HUBBARD COMMUNICATIONS OFFICE Saint    |
|ES Hat HCO  |Hill Manor, East Grinstead, Sussex     |
|Area Sec Hat|HCO POLICY LETTER OF 18 NOVEMBER 1969  |
|Dept C & A  |Issue III                              |
|Hats Legal  |DIANETICS RIGHT TO TEACH               |
|Hat Gdn Hat |                                       |


    An HDG (Hubbard Dianetic Graduate), to obtain his actual certificate  as
an HDG and to obtain his right to teach must sign  and  have  witnessed  the
following statement and application of his HDG certificate.

                         HDG CERTIFICATE APPLICATION

|I,                              |Location                       |
|                                |Date                           |
|                                |                               |
|Block Letters                   |                               |


do hereby apply tor my Hubbard Dianetic Graduate Certificate  and  my  right
to TEACH Dianetics and to obtain HDC certificates for my qualified  students
by application to an official Hubbard Dianetic or Scientology organization.

    By witnessed signature hereon I pledge myself:

1.  To use and abide by and require my students to use and abide by THE
    AUDITOR'S CODE.

2.  To teach STANDARD DIANETICS.

3.  To use the term STANDARD DIANETICS in communicating any of the
    technology of STANDARD DIANETICS.

4.   To use the term DIANETICS in communicating any of the basic or older
    materials of Dianetics.

5.   To publicly state to students or classes that anything that  may  have
    been added or evaluated to a general course of instruction that is  not
    STANDARD DIANETICS that it is not Dianetics or STANDARD DIANETICS  when
    it is not.

6.   To require three times through the materials, theory and practical and
    a 100% passed examination and several  well  done  sessions  in  a  row
    before I recommend any student for certification or give him  a  course
    completion.

7.   To inform all my students that errors made in Dianetics are reparable
    by Scientology Reviews.

8.   Not to give support  or  encouragement  to  activities  calculated  to
    injure measures or  persons  seeking  to  safeguard  and  continue  the
    teaching of Dianetics or Standard Dianetics in a pure state.

9.   I recognize the right of the Guardian World Wide to intervene in
    matters where the misuse or abuse of DIANETICS or STANDARD DIANETICS
    occurs.

10. I recognize Hubbard Organizations as the only valid certifying body for
    Dianetics and Standard Dianetics.

11. To teach and use Dianetics to the best of my ability to help my fellow
    man and Mankind.

|                              |      |(Seal)                    |
|Witness                       |      |Signed                    |
|Witness                       |      |                          |


                              TO LEGAL FILES WW

|LRH:ldm.rs.ei.rd Copyright�    |L. RON HUBBARD Founder         |
|1969 by L. Ron Hubbard ALL     |                               |
|RIGHTS RESERVED                |                               |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 25 APRIL 1970

Remimeo Tech Sec Hat DofTHat Supervisor Hats C & A Hat Dir Pubs Hat
Registrar Hat

                        GUARANTEE OF SERVICE DELIVERY

   A new line is  to  be  added  to  Scientology  training  and  processing
   Certificates. On student Auditor certificates, above the  HCO  signature
   line is to be added:

    "I guarantee that I  have  trained  this  student  to  the  best  of  my
ability", with a line for signature. The Supervisor signs his or  her  whole
signature.

   On preclear certificates, the following is added:

    "I guarantee that I have audited this preclear on  the  above  Grade  or
Grades to the best of my ability and standard tech has been applied to  full
End Phenomena." Auditor signs the cert in full, and before HCO signs it.

    When a student or preclear signs up for training or processing, when the
student or preclear reaches Tech Services, Tech Services takes  the  Routing
Form to the Tech Sec for the following to be guaranteed:

    "I guarantee that the above named  preclear/student  will  receive  very
good service in this Organization and will  attain  the  expected  Grade  or
level of training." The Tech Sec signs his full name to this guarantee.

    This line is to be added into all Routing Forms  immediately  after  the
student or pc's arrival at Tech Services.

    This procedure is needed to alert Tech Sees, Auditors and Supervisors to
their full responsibility for real  training  and  effective  processing  in
Scientology Organizations and to ensure that we  do  deliver  what  we  have
promised.

                                                 CS-5

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:nt.ei.rd Copyright (c) 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

               HCO POLICY LETTER OF 13 JANUARY 1971 Issue III

Remimeo OES Qual Sec C&A Examiner

                       ATTESTATION AT CERTS AND AWARDS

    Following the completion of the entire auditing and examiner cycle,  per
HCO P/L 25 June 1970, "Expanded Lower Grades", the  pc  is  then  routed  to
Certs and Awards where he signs the following attestation form:

                                 ATTESTATION

|L                         |, having      |(action or grade) , |
|                          |completed that|do                  |
|                          |I have,       |                    |
|                          |through       |                    |
|                          |Routing and   |                    |
|                          |Gradatk       |                    |
|hereby attest by my       |              |processing, gained  |
|signature below (filled in|              |the ability )n      |
|by C & A per latest issue |              |Chart)              |
|to my complete satisfaction.                                   |


This statement is made entirely on my own cognizance and without
reservation.

|Preclear Signature             |Date                          |
|Witness, C&A                   |Auditor's Name                |


    Note that this is the final step and is only initiated AFTER the  action
or grade the preclear is being audited on has been completed to correct  and
complete end phenomena  to  the  satisfaction  of  the  preclear,  the  case
supervisor, and the Examiner. This is  as  outlined  in  standard  technical
procedure.

                                         Craig Beeney, D/G Tech US

                                         for

                                         Robert H. Thomas, D/G US

                                         for

                                         Jane Kember, G WW

                                         for

                                         Mary Sue Hubbard, CS G

                                         for

                                         L. RON HUBBARD

                                         Founder

LRH:MSH:JK:RHT:CB:mes.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS
RESERVED

                                                       NOT HCO POLICY LETTER
                                                   ORIGINAL COLOUR FLASH NOT
                                                              GREEN ON WHITE

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

                   HCO BULLETIN OF 6 APRIL 1957 [Excerpt]

                             MEMBERSHIP HANDLING

    Memberships are handled by, and are the exclusive property of, the File
 Clerk. The File Clerk also handles  memberships.  It  will  be  found  that
 memberships in active times, if the files are up to date and  the  stencils
 are well handled, will occupy from a third to a half of  the  File  Clerk's
 time and that is a very routine procedure and people make so much work  out
 of memberships and all you do is, you take in the membership and  you  fill
 out the card and you have a little letter or note of some sort and send  it
 to the person. The reason memberships is hard to do  is  because  everybody
 runs into memberships  everything  else.  All  Membership  consists  of  is
 telling people to renew, and renewing, and making out cards  and  so  forth
 and that's all it consists of. If there's anything else  comes  up  on  the
 line it is somewhere else.

    Now part of memberships is "change of address" and when your change  of
 address comes in you may have  to  cut  some  new  addressograph  stencils,
 something of that order.

    Membership consists of two channels. It has two  incoming  baskets.  One
basket is memberships (which is just renewal or a new membership)  and  the
other basket is change of address  and  all  changes  of  address  and  all
memberships, go to CF, and they have two baskets  that  sit  side  by  side
marked IN and two baskets that sit side by side marked OUT,  and  you  park
those things (there's a special arrangement of a table you  can  make  with
memberships which is very good). We worked this out and it did prove to  be
good. We take two baskets on the left of the table and then two baskets  at
the extreme right of the table and the one which is  to  the  edge  of  the
table is the membership basket and the one which is  at  the  back  of  the
table is the change of address basket and we have them "in" and  "out"  and
then we put on that table and never disturb, all of the materials necessary
to do a membership or a change of address and we just lay  those  materials
out on the table. Stacks of paper and the membership cards  and  everything
we have to make out and do and it's all on the table in plain sight in  the
order that they're used. Thereby we can  take  change  of  address  and  go
straight through them and take change of memberships and get  them  through
quickly so it doesn't take much  time.  Otherwise  a  membership  clerk  is
always going "Oh, what do I do now?" What they will send you in  the  guise
of memberships is  fabulous.  Somebody  wants  a  book  list,  what  is  my
discount, and all that  sort  of  thing;  they  have  nothing  to  do  with
memberships but come under business administration. If you can tell  people
brutally that they are off-line when they try  to  disturb  the  membership
chain  you'll  find  memberships  don't  occupy  very  much  time.  But  if
everything comes in on the line that appertains to members,  including  the
policy that the Association Secretary should make, which they try to  throw
away, why then you have a mess.

|LRH:rs.cden.rd        |L. RON HUBBARD                             |
|Copyright� 1957       |                                           |
|by L. Ron Hubbard ALL |[Excerpted from HCO Bulletin of 6 April    |
|RIGHTS RESERVED       |1957, Central Files and Procurement. A     |
|                      |complete copy can be found in Vol. 2, page |
|                      |248.]                                      |


[Note: Certs and Awards is now the point of issuance  of  Membership  Cards
and "pushes the Scientology Membership programme along heavily." -  FDD  18
Qual Int  page  34.  Two  of  its  Promotional  Actions  axe:  "82.  Issues
credentials  that  will  be  seen  around-pins  that  people   will   wear,
certificates they will hang up, cards they will show. 85  a.  Pushes  along
the Free Membership programme and makes sure Accounts sends a bill for  the
next year's Membership the  moment  the  six  months  expires  AND  IS  ITS
STATISTIC." HCO P/L 15 December 1965, see page 4.]

                                     205

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                       HCO POLICY LETTER OF 3 MAY 1960

CenOCon

                        KEEPING MEMBERSHIPS IN FORCE

    In order to deal with the problem of professional  auditors  who  allow
 their memberships to lapse, the following routine action is authorized:

    When a membership lapses,  the  memberships  clerk  should  write  three
reminder letters. If the membership is not renewed HCO Area Sec should  then
be notified by the memberships clerk. The HCO Area Sec  will  then  write  a
letter informing the person that if he does not renew his membership  within
one month, his Certificate will cease to be  valid.  If  the  membership  is
still not renewed, Memberships and Addressograph must then  be  notified  by
the HCO Area Sec. Addressograph should  then  remove  the  person's  HPA  or
other qualifying letters from his Address plate.  However,  the  tab  should
not be changed; in this way  the  person  will  still  receive  mailings  to
auditors, and there is still a chance that his interest will be revived  and
that he will eventually renew his membership.

|LRH:js.rd Copyright � 1960 by L. Ron Hubbard|Peter Hemery   |
|ALL RIGHTS RESERVED                         |HCO Secretary  |
|                                            |WW for L. RON  |
|                                            |HUBBARD        |


                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 5 JUNE 1962

CenOCon

                          PERMANENT STAFF PRIVILEGE

    Staff Members who complete Permanent Staff requirements may receive  the
benefit of International Membership  while  they  are  on  the  staff  of  a
Central Organization or City Office.

    A N/C invoice is made out by Accounts  (so  that  records  exist)  upon
 application by a staff member.

    If a Permanent Staff Member leaves the Org voluntarily or  is  dismissed
for a valid reason, the International Membership fee becomes  payable  (part
of a year's membership to be worked out pro rata).

                                             L. RON HUBBARD

LRH:jw.cden Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 5 JULY 1963

CenOCon

                   SALES OF LIFETIME MEMBERSHIPS OR SHARES

    Due  to  projected  changes  in  the  corporate  status  of  Scientology
organizations, no further sales of HASI Ltd shares or  Lifetime  memberships
are permitted anywhere in the world, effective immediately.

                                             L. RON HUBBARD

LRH:jw.cden Copyright �196 3 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 21 APRIL 1965

BPI

Gen Non-Remimeo

                           MEMBERSHIP ATTESTATIONS

    Notary and Justice of the Peace notarizations are no longer necessary on
any member application forms.

    These have been made unnecessary. A simple signature is adequate.

                                             L. RON HUBBARD

LRH:wmc.kd Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 1 SEPTEMBER 1965 Issue V

Gen Non-Remimeo

                             MEMBERSHIP POLICIES

           (Preserved Policy from former Policy Letters which have
                               been cancelled)

                                 Memberships

    Members enrolling must be furnished their cards at once.  However,  this
is also done by application form and on that form the person  signing  must
pledge  himself  to  abide  by  the  rules,  codes  and  policies  of   the
organization and that he understands there is no refund of  membership  and
that he does not belong to or work for any hostile organization or group or
any group undisclosed to us that is dedicated to the harming of Mankind.

    Only a signature is required, not a notary.

                                    Pins

    Wherever possible,  make  it  easy  for  persons  to  obtain  and  wear
 Scientology pins, the S and double triangle.

    Such a pin as available should be given new  members.  Pins  should  be
 purchasable for a small sum along with books in the reception office.

    Policy as to who wears a Scientology pin is governed only by their being
a member and subscribing to the membership  application  statement.  However
there is no penalty for non members wearing general pins that  do  not  bear
notation of class for grade or state of case.

                         Membership Not Part of 10%

    No 10% administrative  percentage  is  to  be  sent  to  Saint  Hill  on
memberships sold. It all goes into the HCO Book Account in  the  area  where
the membership is bought and is not part of the organization's weekly  gross
income. Membership monies go to dissemination.

                         Memberships Non-Refundable

    No membership monies are ever refundable even for a portion  of  a  year
since the purchaser  of  one  usually  receives  many  times  its  value  in
discounts within a few days or months.

                 International Membership for Staff Members

    Staff members, full  or  part  time,  continuously  employed  and  under
contract are given their International  Membership  yearly  without  charge.
Their Lifetime Membership must be  purchased  by  themselves.  On  departure
from staff a staff member's International  Membership  is  cancelled  as  of
that date, but may be renewed on proper payment.

                                             L. RON HUBBARD

|LRH:ml.kd Copyright�  |[Note: The original PLs, now cancelled,   |
|1965 by L. Ron Hubbard|from which these were preserved, are in   |
|ALL RIGHTS RESERVED   |Volume 3, Price Engram section, pages     |
|                      |91-136.]                                  |


                                                       NOT HCO POLICY LETTER
                                                   ORIGINAL COLOUR FLASH NOT
                                                              GREEN ON WHITE

                SECRETARIAL EXECUTIVE DIRECTOR Office of LRH

SEC ED 147 INT   10 December 1965

Applies to Org Exec  Sees  for  Execution  Address,  Certs  and  Awards  and
Accounts

                             MEMBERSHIP BILLING

    Your six months free memberships are beginning to expire.

Be certain to  send  all  free  membership  members  a  bill  for  a  year's
membership for the next  year  on  their  expiry  date  and  stating,  "Your
membership in _________ is

expiring. Please send us your cheque or money order to renew."

    As this was the whole point of  issuing  free  memberships  and  as  the
majority will pay for renewal, the action is worth a lot to  your  org  and
must not be neglected.

    It is a continuing action. Be sure the line is in.

L. RON HUBBARD

[pic]

[Note: Further Policy Letters on the Membership Programme can be  found  in
Volume 3, pages 143, 150, 151, 157, 165, 245-254 and 258.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 16 FEBRUARY 1972

Remimeo All Staff All Auditors Add to Qual Personnel Hats

                              IMPORTANT URGENT

           THE PURPOSE OF THE DEPARTMENT OF PERSONNEL ENHANCEMENT

    The Department of Personnel Enhancement Division  V,  Qualifications  is
held responsible for these things.

    1. THAT NO MISUNDERSTOOD WORDS EXIST AMONGST STAFF, AUDITORS OR IN ORG
        PUBLIC.

    2. THAT ALL TRAINING AND AUDITING PROGRAMS OF STAFF, STUDENTS, AUDITORS,
        INTERNES OR IN ORG PUBLIC ARE IN CORRECT SEQUENCE,  WITHOUT  SKIPPED
        GRADIENT AND DONE.

    3. THAT ALL STAFF CASES ARE PROGRESSING  SATISFACTORILY  WITH  GOOD  OCA
        (APA) GAINS AND THAT NO NO CASE GAIN CASES ARE ON STAFF.

    If there is an outness in  any  of  these  three  purposes,  it  is  the
DIRECTOR OF PERSONNEL ENHANCEMENT who is  held  responsible,  regardless  of
where the violation occurred in the org or why.

    Breakdown in Cramming (through  no  Misunderstood  words  being  found),
breakdowns in training (because of skipped  gradients),  failures  of  staff
members (through no mis-U word handling, programming for hatting  and  case)
and counter-intention of persons on org staff or public  lines  (through  no
case gain) all lead DIRECTLY to the breakdown and lack of prosperity of  THE
WHOLE ORG.

    Thus the DIRECTOR OF PERSONNEL ENHANCEMENT and his or her staff HOLD THE
KEYS TO STAFF AND ORG SUCCESS.

    They do not hold  HCO  responsible  or  Tech  responsible  or  C/Ses  or
Supervisors. THEY GET THE JOB DONE!

    Word Clearing is Priceless tech. They are the Custodians and appliers of
    it. Programming on smooth gradients is  priceless  tech.  They  are  the
    Custodians of it.

    Staff personal cases and health make or break the org. The personnel  of
Personnel Enhancement are the Custodians of these.

                                  PERSONAL

    The whole operating basis of Personnel Enhancement is PERSONAL. There is
    no mass, disinterested, bureaucratic approach.

    "Problems of Work" is the key to operating this Department. Particle  by
Particle, step by step, each individual is HANDLED and MAINTAINED.

                                    REACH

     The Department does NOT just sit in one place waiting for others to
                                 originate.

    A good Personnel Enhancement staff member REACHES. And in spite  of  all
rebuffs, gets the job done.

   It looks for business all over the org and brings it in.

                                   ANATOMY

    An org is made up of individuals. The customers are individuals.

    If each part of the whole is handled then the whole will be complete and
successful.

   And what can go adrift with these individuals?

    Words are misunderstood. The individual then goes blank on his materials
and does not act.

      Training and auditing skip gradients and leave the person confused and
                                                                   inactive.

    Cases bog or are neglected or health deteriorates and the individual  is
a drag on himself or the group, or gaining not at all is destructive.

                                   SUMMARY

    So with these  three  guiding  purposes,  the  DEPARTMENT  OF  PERSONNEL
ENHANCEMENT can make an org rise and rise and rise.

    With all departmental lines adjusted to these purposes and with each  of
its staff in full agreement and  in  action  on  them,  the  even  partially
established org cannot fail.

    This is the repair crew, which, functioning well individually and on  an
all hands basis at need, keeps the most vital part of the org,  its  beings,
in shape to run.

   This department keeps each individual staff member running. And at need
   it keeps the In Org public gaining. It is a very great trust.

                                             L. RON HUBBARD

                                             Founder

LRH:ne.rd Copyright� 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

                       FOUNDING CHURCH OF SCIENTOLOGY

                  1812 19th Street, N.W., Washington, D.C.

                FOUNDING CHURCH POLICY LETTER OF 16 MAY 1957

All Staff

                             INTENSIVES FOR STAFF

    Superseding all earlier arrangements, staff intensives may be had in the
following manner:

    1.      The staff member pays the units of the staff auditor.

    2.      The staff member getting the auditing also forgoes his own pay
    (or units) for     the period audited.

    3.      Only 25 hours may be had at any one time.

    (Tip: Under a unit pay system, if one picks a low week one (a) gives the
    staff auditors something to do and (b) pays little for his intensive.)

    No staff intensives may be had when all auditors are needed  on  outside
pcs. These have priority.

L. RON HUBBARD LRH:md.rd

[Note: The above PL was first issued on 11 April 1957 from HASI London.)

                                                       NOT HCO POLICY LETTER
                                             ORIGINAL COLOUR FLASH NOT GREEN
                                                                    ON WHITE

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

               ASSOCIATION SECRETARY DIRECTIVE OF 11 JUNE 1957

                              STAFF INTENSIVES

    Staff Intensives cost the amount of the Auditor's  unit  for  that  week
plus room rent if any.

    No staff member may have more than 25 hours in one block. Staff
    receiving an intensive forgo their unit pay for that week.

    The Department head must notify the Association Secretary  of  the  fact
that a staff intensive is to take place no later than the  Thursday  of  the
week prior to the intensive.

    In the event of the Clinic being fully booked no staff intensive may  be
had in that week.

    It must be clearly understood that in the Clinic outside preclears  have
priority and that if a preclear comes  in  which  makes  a  staff  intensive
difficult to fit in the staff intensive will be  immediately  cancelled  and
carried forward to another week.

    No later than the Monday morning  of  the  intensive  the  staff  member
receiving an intensive must pay to the Registrar  the  sum  of  8  units  of
whatever value the unit is for the  following  Friday  plus  any  room  rent
which may be necessary.  Staff  intensives  cannot  be  charged  against  an
account.

                                             Jack Parkhouse

                                                       NOT HCO POLICY LETTER
                                             ORIGINAL COLOUR FLASH NOT GREEN
                                                                    ON WHITE

               HUBBARD COMMUNICATIONS OFFICE WASHINGTON, D.C.

                         HCO BULLETIN OF 9 JULY 1958

                               STAFF CLEARING

    The Director of Processing is in charge of Staff Clearing. LRH:bt.rd
                                          L. RON HUBBARD

                            H.A.S.I. L.A. POLICY

         Effective 27 October 1958 (Refer to HCO Bulletin of 9 July
                                    1958)

    No staff member is to be processed by anyone other  than  another  staff
member, assigned  by  the  Dir  of  Processing  who  is  in  charge  of  all
processing.

                                             Julia  Lewis  Salmen  Executive
                                             Director

                        HUBBARD COMMUNICATIONS OFFICE

                       37 Fitzroy Street, London W.I.

           HCO POLICY LETTER OF 22 JULY 1959 Issued in Saint Hill

CenOCon

                         PROCESSING OF STAFF MEMBERS

    No person may be ordered to processing in any organization without being
suspended without pay for the duration of the processing.  The  duration  of
the processing must be such as to totally resolve the  case  if  the  person
has been ordered to it.

LRH:brb.mc.rd    L. ron HUBBARD Copyright �1959 by L. Ron Hubbard ALL
RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 7 JUNE 1960

Sthil

                               STAFF AUDITING

    Staff auditing, the auditing  of  staff  and  by  staff  during  regular
working hours is herewith suspended due to a new work programme.

         Co-auditing or auditing arrangements after hours or on week-ends is
                                                                 encouraged.

                                             L. RON HUBBARD

                        HUBBARD COMMUNICATIONS OFFICE

                       37 Fitzroy Street, London W. 1

         HCO POLICY LETTER OF 21 DECEMBER 1960 Re-issued from Sthil

All Central Orgs All Staff Member Hats

                          STAFF CLEARING-NEW POLICY

   All staff clearing co-audits are abolished herewith.

    Instead, the following plan is effective immediately on receipt in order
to  benefit  staff  personnel  with  more  hours  of  processing  than  were
available in staff clearing courses.

    HGCs will at once put on staff one, two or three  extra  auditors  on  a
continuing basis, if they have no extra auditors as a normal rule.

    Staff members, providing they are permanent and full time and  on  units
may have 12V2 hour intensives as regular HGC pcs during any  one  week.  The
staff member can be audited mornings or afternoons, 21/2 hours per day.

    In the case of a staff auditor only a 25 hour intensive may be given  or
an evening 1 IV-i hour intensive.

    The staff member does not necessarily surrender his whole pay for a 12V2
hour intensive. He surrenders half a staff  auditor's  units  from  his  own
units. The surrendered units go only to the salary sum. In  the  case  of  a
staff auditor receiving a 25 hour intensive, his units are  surrendered.  If
he takes a 12V2 hour evening intensive, the person auditing  is  paid  extra
the units that were surrendered.

    All processing is handled as in the case of any HGC pc, by the D  of  P.
All testing and admin and interview is the same for a staff  member  as  for
any HGC pc.

    The staff member enrolls for this through the Registrar with  the  usual
steps  and  invoice.  The  invoice  is  marked  only  the  number  of  units
surrendered.

    The Registrar, checked by HGC admin, carries a staff processing  roster.
No staff member may have consecutive intensives. If a staff  member  has  an
intensive, he must "fall in" afterwards at the bottom of the  waiting  list.
Only when no staff intensives are otherwise in demand  could  this  rule  be
violated.

    During the remaining hours of his work day during  a  week  when  he  is
getting an intensive a staff member is expected to be busy at  his  post  as
usual. On posts where time off must be  covered,  the  staff  member  should
arrange with someone to cover for him or her the  2'/2  hours  he  is  being
audited (as in the case of an instructor having a lecture).

    On a staff  of  35,  two  auditors  should  be  added  to  HGC  strength
permitting 4 12V2 hour intensives to be  given  per  week.  This  permits  a
staff member to have an intensive about every eight weeks.

    HCO Board  of  Review  is  requested  to  expedite  the  examination  of
permanent staff members on the Org Board, comm system  and  knowledge  of  a
general staff member's hat.

    The D of P may use the extra two staff auditors to take up  slack  on  a
sudden influx of pcs but the scarcity may not be permitted to continue  more
than one week. In a slack period any HGC auditor may be used for  intensives
for staff but not for more than two weeks.

L. RON HUBBARD

LRH:js.gh.cden Copyright �I960 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 22 MARCH 1961

Central Orgs One to each Staff Member

                     STAFF MEMBERS ORDERED TO PROCESSING

    The Association Secretary or the HCO Area Secretary can  order  a  staff
member to processing, if it is considered necessary. The maximum  number  of
hours allowed for this is 12V2, but 5 hours is preferred. In this time,  the
rudiments, mainly withholds, and  Formula  15  should  be  flattened.  On  a
person ordered to processing nothing else may be run but these processes.

    The processing must be carried out in the HGC, and supervised by  the  D
of P. When the processing is completed, the HCO Area  Secretary  checks  the
staff member to see if he or she is ready to resume his or her post  in  the
organization.

    A full report of all such processing must be forwarded to HCO  Technical
Secretary WW.

    Should longer than 12'/2 hours be considered  necessary,  the  HCO  Area
Secretary must submit a full report to the Executive Director, for  approval
before any longer period than \2V2 hours is undertaken. It is unlikely  that
it would be okayed due to the staff intensive programme.

    This processing should be taken in ordinary day schedule  auditing,  and
the staff member does not receive units for the time spent in processing.

    If after \2V2 hours, the HCO Area Secretary does not consider the  staff
member is yet able to resume his post,  the  staff  member  should  be  told
this, and that it is up to him to get his case up to the level where he  can
ably handle his post.

                                             L. RON HUBBARD

LRH:jl.rd

Copyright �1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 9 APRIL 1961

CenOCon

                              STAFF INTENSIVES

                                 (Modified)

   I have some particular goals in clearing.

    I want to see the Association Secretary or Organizational Secretary  and
the HCO Secretary cleared first, then the D of P, then the  Chief  Registrar
and Letter Registrar, then the remaining executives and then the staff.

                                                             .

    Although the HCO Policy Letter of Dec 21, 1960 lays down  equal  amounts
of auditing for each staff member, the rule was made  before  speed  of  SOP
Goals clearing was established.

   The programme should be:

    1.   Abolish all former staff auditing arrangements for persons  who  do
not intend to stay with the Org any time (who are temporary and have  balked
at signing a year's contract). These go on List 3 below.

    2.   For a Central Org, make 2 lists of staff. List One is the Assn  Sec
(Org Sec), HCO Continental and/or Area Sec, the D of P, the Chief  Registrar
and the  Letter  Registrar.  Make  up  List  Two  which  consists  of  other
executives and long term staff. Make up  List  Three  of  staff  balance  as
below. Put an auditor on List One and rotate 12 1/2 hour intensives  on  it.
Put another auditor on List Two and rotate 12 1/2 hour intensives on it.

    As you have deleted temporary staff members from List Two it is not  too
long a list.

    For the moment, pay these two auditors from units (but don't take  their
units back from other staff members).

    Make no charge to executives or staff members for their auditing who are
on Lists One or Two.

    3.   Make List Three. This comprises all temporary staff. Permit them to
have auditing when a staff auditor is idle, 12 1/2 hour intensives,  meaning
two intensives each time a staff auditor has no pcs. Temporary staff pay  in
half their units for the week they have a 12 1/2 hour intensive.

                                  LIST ONE

    The Assn (Org) Sec and others on the list may be audited  on  12/2  hour
intensives for which they do not pay or may be audited  straight  on  up  to
release, whichever is best in the opinion of  their  auditor,  depending  on
how far their case has gone and what state they are in. If the l2 1/2  hours
are extended, it must be to another 12V2 hours. Other  intensives  for  List
One are put back that much.

                                  LIST TWO

 The persons on this list are rotated equally, regardless of where they have
                                                                    arrived.

                                 LIST THREE

   The persons on this list are rotated equally.

    4.   City Offices should have one staff auditor auditing staff, paid  on
units. Until the Assn Sec and Area Sec are Releases,  they  receive  12  1/2
hours per week every other week, and remaining staff take the  remaining  12
1/2 hours in rotation.

    When a state of release is obviously attained by the Assn Sec  and  Area
Sec they receive then their auditing in rotation with other staff.

    Now that  we  have  easy  releasing  and  faster  clearing,  let's  take
advantage of it and get principals and staff clear before the rush begins.

                             AUDITORS MANDATORY

    A Central Org may not refuse to assign two auditors for Lists  1  and  2
and may not use these auditors for paying pcs.

    A City Office may not  refuse  to  employ  a  staff  staff  auditor  for
auditing staff only, and may not use said auditor for outside pcs.

                                             L. RON HUBBARD

LRHiph.rd Copyright �1961 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                     HCO POLICY LETTER OF 3 OCTOBER 1961

Sthil

                             AUDITING SCHEDULES

    Now that there is so little uncertainty on clearing persons, we are  now
to invest both time and money in clearing all Saint Hill Staff.

    We have, and must continue to have,  a  Technical  Secretary  who  is  a
willing and able auditor.

    Under the general supervision of  myself,  under  the  case  supervision
(check outs on  correctness  of  rudiments,  goals,  terminals,  levels  and
engrams) of Mrs. Hubbard, under the assignment supervision of the  Technical
Secretary, Philip Quirino, the programme is now launched.

    All auditing shall consist of Routine 3 on whatever case. This  consists
of finding goal, terminal and Pre-Hav  levels  and  running  them,  Security
Checking and running engrams on the goals-terminal chain.

    Some auditing is to be done by staff members, as authorized, some by the
Technical Secretary, some by any assistants agreed upon  for  the  Technical
Secretary.

LRH-.jl.rd                                      L. RON HUBBARD

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 6 OCTOBER 1961

Sthil

                               STAFF CLEARING

    The Saint Hill Staff Clearing Programme will begin on Monday October  9,
    1961. Overall supervision of cases shall be done by Mary Sue Hubbard.

    All assignments to auditors, auditing  rooms,  auditing  reports,  book-
keeping and time sheets, all files  and  administration  of  this  programme
shall be handled by the Technical Secretary.

    Anyone on staff, Scientologist or non-Scientologist, office or  domestic
staff may have auditing under this programme. Auditing  is  not  compulsory.
It must be requested by the person himself and the  request  routed  to  the
Technical Secretary.

    Any certified  auditor  on  staff,  holding  a  certificate  of  Hubbard
Professional Auditor or  higher  may  act  as  a  staff  auditor  to  staff.
Application must be made to the Technical Secretary.

                                AUDITING FEES

    All auditing shall be free to the staff member. The staff member is  not
paid by us for receiving auditing.

    We will pay each auditor 7/6d  per  hour  for  every  hour  of  auditing
actually delivered providing it  is  delivered  after  working  hours  (9.00
a.rn.-5.30 p.rn.) and on all weekends.  Auditing  delivered  during  working
hours shall be unpaid.

    To be paid for auditing, the assignment  must  have  been  made  by  the
Technical Secretary, must be signed on a regular Purchase Order Form by  the
auditor, the Technical Secretary and finally initialled  by  myself,  and  a
regular report of the session must be turned in to the Technical Secretary.

                                  PROCESSES

    The allowed processes of this auditing are only 1.  Processing  Security
Checks, 2. locating goal and terminal, 3.  Pre  Hav  Scale  running  and  4.
engram running when specifically authorized by the Technical Secretary.

    All goals and terminals found must  be  verified  by  Mary  Sue  Hubbard
before being run, or at her discretion, checked out by  an  auditor  of  her
designation. An auditor doing checking  will  be  paid  for  his  time.  The
Technical Secretary working after hours will  be  paid  for  his  time  when
devoted to this programme.

    It will be seen, then, that only processes leading directly to  clearing
are authorized.

   Assists are not authorized for this programme.

                                   REPORTS

    A special foldered file for each case being run  will  be  kept  by  the
Technical Secretary and will be retained in  confidence  in  a  locked  file
drawer.

    Each session  report  will  be  reviewed  by  the  Technical  Secretary,
commented on and enclosed in the file. The file will be  made  available  to
the auditor before session and must be turned in at session end.

    The Technical Secretary also shall make a weekly progress report  to  me
on cases being mn.

    Accounts must be given  by  Thursday  noon  of  each  week  all  session
purchase orders if they are to be paid that same week.

    Accounts shall file these purchase orders in the personnel pay folder of
each auditor employed on this programme. The amounts shall be  paid  not  as
pay but as bonuses.

                                   SUMMARY

   This is an opportunity for auditors to earn bonus money and help Saint
                                    Hill.

    This is an opportunity  for  all  staff  members  to  get  clear,  using
evenings and week-ends to be audited. They do not receive money or  pay  for
being audited but will receive more  lasting  benefit  in  their  lives,  as
witnessed by the stable gains now being made.

LRH:jl.rd   L. RON HUBBARD Copyright� 1961 218 by L. Ron Hubbard ALL RIGHTS
RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 17 MAY 1962

Central Orgs

                          STAFF STAFF AUDITOR'S HAT

    The following write up of a  Staff  Staff  Auditor's  hat,  as  used  in
Washington DC, can be used everywhere as a  model  hat  for  a  Staff  Staff
Auditor.

                            STAFF STAFF AUDITOR HAT

    THE PURPOSE OF A STAFF STAFF AUDITOR: To  keep  Staff  morale  high,  by
keeping missed withholds cleaned up. To see  to  it  that  Staff  gets  best
auditing

    possible.     To Release and Clear Staff.

   AN 0UTLINE OF THE DUTIES OF A STAFF STAFF AUDITOR:

    1.     He accepts his pc for processing.

    2.     He releases his pc from processing.

    3.     He maintains his schedule.

    4.     He is responsible for his part in the routing of staff
       preclears.

    5.     He routes and handles all dispatches routed to him.

    6.     He answers all mail routed to him.

    7.     He makes out his auditor report neatly.

     8.     He arranges missed withhold interviews with the Technical
     Director for his preclears.

    9.     He helps maintain his auditing and testing room.

   10.     He maintains his hat and is responsible for knowing his hat.

   11.     He is responsible for the E-Meter issued to him.

   12.     He is responsible for the results he gets on his preclears.

   13.     tie follows auditing procedures as issued in HCO Bulletins.

   14.     He maintains the Auditor's Code and the Code of a Scientologist.

   15.     He keeps auditing ability good.

   16.     He clears staff members.

   17.     He follows all organization policies.

   18.     He sets a good example for HGC Staff Auditors.

    19.     He does other duties as assigned by the Technical Director such
    as checking Staff Auditors on HGC Bulletins, or helping give missed
    withhold checks on HGC preclears.

   20.     As staff deserves the best auditing in the world, the Staff
   Staff Auditor must do all that is possible to keep his skill high and
   handle his post in a business-like and orderly fashion.

   21.     He follows the Technical Director's advice regarding his
       preclear.

                     ACCEPTANCE AND RELEASE OF PRECLEARS

    1. A Staff Staff Auditor can refuse only a preclear he feels he cannot
       help.

    2. He may refuse to process a preclear for whom he has a marked
       antipathy.

    3. He can refuse to release from processing a preclear whom he feels it
       would be dangerous to the survival or morale of the Organization to
       release at that time.

                                 SCHEDULING

The Staff Staff Auditor should maintain quite exactly the working hours of
the

Organization and his auditing schedule. It is a violation of  the  Auditor's
Code to be late to sessions with  the  preclear.  This  is  most  important,
then.

    Any time lost in processing which is due to the lateness  of  the  Staff
Staff Auditor will have to be made up by that Staff Staff Auditor. Any  time
lost due to the lateness of the preclear will not be made up  by  the  Staff
Staff Auditor.

                                 SCHEDULING

    The Staff Staff Auditor will follow the schedule posted by the Technical
Director. He should check the Information Board in the  Auditors'  Room  for
his auditing  schedule,  the  room  assigned,  and  for  special  interviews
requested by the Technical Director for his preclear. Also for  any  further
assignments after his auditing day has finished.

                               AUDITOR REPORTS

    The Staff Staff  Auditor  makes  out,  daily,  an  Auditor's  Report  in
duplicate. The carbon of this  is  kept  in  his  precl  ear's  folder;  the
original is sent to HCO WW. The Staff Staff Auditor  places  the  carbon  in
his preclear's folder and puts the original in the HGC  Administrator's  "In
Basket". This must be kept orderly since  we  don't  want  staff  preclear's
Auditor Reports floating around all over  the  Organization  for  anyone  to
read.

                                   CONDUCT

    The Staff Staff Auditor is  not  auditing  a  fellow  staff  member  and
"buddy". He is auditing a preclear,  and  should  conduct  himself  with  an
orderly,  business-like  and  professional  attitude  while   auditing   his
preclear. A Staff Staff  Auditor's  preclear  should  be  treated  like  any
preclear. A Staff Staff Auditor  should  understand  that  he's  auditing  a
preclear who has a bank, and should not let  the  fact  that  he's  a  staff
member and a Scientologist colour his decisions in auditing  that  preclear.
Neither should he let this fact excuse  him  from  conducting  his  sessions
with a professional attitude. A preclear is a preclear no matter who it  may
be.

                                   RESULTS

    The Staff Staff Auditor must get results on  his  preclears.  He  should
attend any auditor  training  provided  by  the  Organization.  He  has  the
Technical Director D of P'ing his auditing and should fully co-operate  with
the Technical Director in the auditing of his preclears.

    The Staff Staff Auditor helps the survival of the whole Organization  to
the degree that he makes staff members more able to handle their jobs.

                                   Issued by: Peter Hemery HCO Sec WW for
                                             L. RON HUBBARD

LRH:cw.rd Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

             HCO POLICY LETTER OF 10 SEPTEMBER 1962 (Reissued  from  Sec  ED
             No. 397 of Washington DC)

CenOCon

                           STAFF CLEARING PROGRAM

    This replaces all programs; there are no other Staff  Clearing  Programs
of any kind, no auditing is being  given  to  Staff.  This  doesn't  disturb
Staff families and so forth being fed into the HGC at unit rates as  offered
for DC only when you have a spare auditor or intern or something like  that.
But it does knock out all other Staff Clearing Programs and  it  immediately
releases and relieves Staff Staff Auditor Number One  and  Two,  and  Three,
and cancels all directives as pertaining to these people. That's gone.

    In its place we put a Staff Clearing Program  which  we  will  call  the
Staff 3GA Clearing Program.  The  essence  of  this  is  goals  finding  and
administration. The personnel required for it are  a  Goals  Finder  and  an
Assistant. The Goals Finder has no other post or activity of  any  kind.  He
is simply Goals Finder and keeps more or less  regular  auditing  hours;  he
has an office and auditing room which are the same thing-this auditing  room
also has in it an administrative desk for use after auditing hours.

    The Goals Finder finds goals on Staff Members when they are  ready.  The
readiness of a Staff Member to have his goal  found  is  determined  by  the
availability of the Goals Finder and by the readiness of the case to have  a
goal found. If there are many cases ready  to  have  a  goal  found,  it  is
selected by lot-bamboo sticks, shake the lucky number out  of  the  box  and
that's you for next week.

    All other auditing activities are either leading to finding the goal  or
listing the goal out. This program does not halt with one goal, it  goes  on
through-but no second goal may be found on anyone as  long  as  there  is  a
person who hasn't had their first goal found.  The  only  thing  that  could
derange this is some unlocked  for  circumstance  such  as  somebody's  just
broken his neck and will be in the  hospital  for  17  weeks  or  some  such
thing. Then the Goals Finder would start right through on his next series.

    The activity of the staff who are auditing each other is as follows:-  A
Problems Intensive; goals listing for the  850  list;  then  it  just  skips
right there,  the  person  gets  another  Problems  Intensive  if  they  are
waiting, they can't be hurt by that many Problems Intensives.

    Then there's this area where they pass in to  the  hands  of  the  Goals
Finder-he snaps them off post and audits  them  full  auditing  hours  until
that goal is found. That is not by intensive, but is by how long  it  takes.
If he finds the goal in 5 hours on Monday, then the next person on the  list
is taken on Tuesday; somebody else he takes a week and a half to find  their
goal, so he takes a week and  a  half  to  find  their  goal.  It's  not  by
intensive, it's by goal.

    Then that gives us the remainder of our activity of mutual  auditing  on
staff which is the listing out of that goal. Of course the Assistant to  the
Goals Finder and the Goals Finder keep their eye on  that  listing  activity
to make sure that the goal is cleaned up at the beginning of  each  session,
and that it is going smoothly.

    Now there are two zones of  activity:  1.  For  the  inexperienced,  the
untrained, or the fellow who doesn't think he  is  too  competent  to  audit
somebody. This we call the Staff Co-audit and that meets at  least  twice  a
week in the evening for a three hour session. They would  give  three  hours
and receive three hours. Like, they would give

three hours on Tuesday, and  receive  three  hours  on  Thursday.  Now  this
activity is supervised by the part time Assistant of the  Goals  Finder  who
is also the Administrator-he comes on duty at the end of the day's  auditing
in the HGC and does his administrative action,  and  on  the  off  evenings,
when he's not supervising any class, he can catch up on  his  administrative
work, reports and so on. This fellow has a board which denotes the Staff Co-
audit and how many people are on that.

    Now we come to the second activity on staff which is a  mutual  auditing
activity and everybody has a pc, and everybody  is  a  pc.  These  hours  of
auditing are given at the discretion of these  people.  They  can  audit  in
their own rooms or most anyplace. Everyone of their sessions has to  have  a
full auditing report which must be brought into  the  Administrator  of  the
Staff 3GA Clearing Program, who  is  the  Staff  Auditor  who  is  also  the
Supervisor of the Staff Co-audit-and that auditor  report  must  be  checked
out and OKd and eye must be kept on the progress of the sessions.

    There's a rule here that a person may not receive  more  auditing  hours
than they give, so therefore the  number  of  auditing  hours  received  and
given must be posted as part of the posting on  the  lists  of  this  mutual
auditing activity. Of course the Staff Co-audit keeps itself  more  or  less
straight, but if somebody's absent from that, God knows what  happens.  This
must be discouraged.

    On goof-offs no persuasive action will be taken-we will just say,  "This
is the way it is, this is what you do, and God help you  if  you  don't.  If
you're not interested  in  clearing  somebody  in  the  Staff  3GA  Clearing
Program we don't think you're interested in being  part  of  this  Org."  We
won't  threaten  with   immediate   excommunication   because   people   get
restimulated and everything else, but don't expect  on  a  Clearing  Program
everything is going to go smooth and everybody's going to stay  in  session-
because they're not. There will be a lot of  randomity  and  it  takes  just
pure unadulterated force to keep it in line.

    Now there must be checking of Rudiments, and checking  for  Missed  W/Hs
and  such  activities  as  that.  How  these  are  arranged  is   relatively
unimportant but they must exist.

    If the Goals Finder finds that a Staff Auditor  is  goofing  up  on  his
Staff Clearing Program pc, there should be an investigation of HGC  to  find
out what that Staff Auditor is doing to the public pcs.

    The Goals Finder moves as rapidly as possible to get as many goals found
and checked out as possible. He will ordinarily  want  these  goals  checked
out by somebody else, so there should be somebody else ready to  check  them
out-it won't amount to more than one or two a  week.  As  soon  as  we  have
completed all the Staff all the way around on finding the first goals we  go
back to the beginning again and find the second goals.

    When a new person comes on staff he is added to the bottom of the  list.
Order of seniority must be established.

    There is no other complication on  this  Program.  There  are  no  check
sheets required from these  people,  there's  nothing  required  from  these
people.

    The Goals  Finder  finding  bad  sessions  going  on  should  make  some
duressful action-he should say, "The bulletins were  available,  you  didn't
read them-what the hell was wrong with you?" This is tough. This program  is
not the courtesy staff mutual co-audit or staff clearing we've  had  in  the
past where we were being nice to everybody and marking time. There's a  vast
difference here-this is  our  determination  to  get  everybody  cleared  on
Staff. It takes somebody's determination to get  people  cleared;  a  person
himself bucking into this line is apt to quail and fall back,  so  therefore
you have to keep the determination high to get the project  completed.  It's
not courtesy; our feeling is if a person does not want  to  get  cleared  or
help clear somebody he has  no  business  whatsoever  in  the  Organization.
That's just that! Bang!

    The Administrator makes the team assignments, but appeal may be made  to
the Goals Finder, whose adjudication is final. You can  have  an  additional
Part Time Administrator to help out-and if you  have  another  Goals  Finder
well fine. There's no limit on this except the amount of  talent.  YOU  MUST
NOT PUT A NON STHIL GRADUATE ON THE POST OF GOALS  FINDER.  It  would  cause
the demise of the Org.

    This program abolishes the responsibility of the D of P for Staff  state
of case, that all goes under Goals Finder Hat.

    Co-audit teams which exist already on staff  and  which  are  successful
should not be broken up. This would be a breach of  the  Auditor's  Code-"Do
not permit a frequent change of auditors."

   That is the program as I see it.

    If this is carried forward quite forcefully and quite  persuasively  and
without anybody listening to any nonsense, and so  forth,  you're  going  to
wind up with, in a very few months, a bunch of clears on Staff.

    If you kept this program going forward and furnished people for training
to Sthil on whom you could count when they came home  in  sufficient  number
so that you've got them for the public and you've got them for Staff  you'll
wind up with a completely OT Staff before you got through.

    And I can see that this is well within our existing Technical Reality.
    Two further notes:

    An eye should be kept on the listing after goal is found and  it  should
be part of the Goals Finder's Hat to check such cases that  are  listing  to
clear, and frankly his time from the time he ceases to audit on his  regular
auditing period during the day, to the end of the  working  day,  should  be
more or less consumed with checking over  cases  and  seeing  how  they  are
going rather than doing administration. These cases should be  checked  over
for free needle and this and that and the other thing.

    The Missed W/H Programme run on staff by Org Sec or through  HCO  or  by
HCO or by the Org Sec Sec or anything else, any security  programme  of  any
kind or any missed W/H programme of any kind, has absolutely nothing  to  do
with the Staff 3GA Clearing Programme.

                                             L. RON HUBBARD

LRH:dr.rd Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

[Amended by HCO P/L 17 June 1963, Staff Clearing Program, page 226.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
               Grinstead, Sussex (Reissued from Washington DC)

                   HCO POLICY LETTER OF 12 SEPTEMBER AD 12

CenOCon

                       GOAL PROCESSING - IMPORTANCE OF

    It is of the importance of Policy that Staff Members are not  left  with
unfinished cycles of action on goals processing.

    It has come to my attention in  many  instances  on  the  return  of  an
Organization Member from Saint Hill, or after an Organization Member's  goal
has been found in an Organization and checked out, that  a  state  of  utter
neglect sets in which  is  highly  detrimental  to  the  efficiency  of  the
Organization as well as the case of the individual. The  longer  a  goal  is
left unlisted the more trouble is going to be had in listing it.

    Recent  research  has  revealed  that  the  earliest  goals   found   on
individuals were probably the right goals, and if these  goals  are  checked
out they should be listed  as  soon  as  possible.  Finding  a  Dynamic  and
finding an Item may be of the utmost therapeutic value, and finding  a  Goal
may be of considerable interest to the pc and the  auditor  alike,  but  the
most important step is  not  undertaken  until  the  goal  is  listed.  That
listing is sometimes long and arduous is no reason to forget to do it.

    The full effect of goals processing and indeed any lasting  effect  from
goals processing is only attained when the state of clear is reached.

    I am cross-in having found out that nearly  every  Saint  Hill  Graduate
returned to an Organization has been given no auditing  on  the  subject  of
Goals Item Listing.

    Finding a Dynamic and an Item or finding a Goal does not make  a  Clear.
It is only listing that makes a Clear. Listing should be accomplished  to  a
state of complete free needle on all  lines.  There  is  no  substitute  for
this. We do not want a bunch of 1/3 or  ^  cleared  persons  about  who  are
still enturbulated with their cases and who still do not have  a  subjective
reality on clearing.

    The utmost attention will  be  given  this  at  once  by  all  Technical
Directors, Directors of Processing, Staff Goals  Finders,  as  well  as  HCO
Sees and Org Sees. The essence of the Policy  is-do  not  let  half  cleared
persons stay half cleared around staffs. Audit them out  to  Clear-check  it
out to clear. We do not want to be the cobbler's children.

                                             L. RON HUBBARD

LRHjw.rd Copyright� 1962 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 30 APRIL 1963

Sthil

                        THE SAINT HILL STAFF CO-AUDIT

    All Co-auditing on Saint Hill staff is under the general charge  of  the
Course Secretary and under the direct handling and supervision of  the  Co-
Audit Supervisor.

    Any session given to any staff member must become a matter of  a  proper
auditor's report and all auditor's reports must be  turned  in  to  the  Co-
audit Supervisor within 12 hours from session end.

    All permanent records and Case Folders  are  retained  by  the  Co-audit
Supervisor and must be made available  to  auditors  before  the  start  of
sessions.

    All auditing assignments are  made  by  the  Co-audit  Supervisor  after
consultation with the Course Secretary.

    Any disagreement with assignments  as  to  time,  auditor  or  preclear,
should  be  made  directly  to  the   Co-audit   Supervisor   and   if   not
satisfactorily settled  may  be  appealed  to  the  Course  Secretary  whose
decision shall be final.

    Disagreements with technical directions should be taken up with the  Co-
audit Supervisor before the session to which the  directions  apply  and  if
not satisfactorily settled may be appealed to  the  Course  Secretary.  This
makes it important that folders be examined by auditors well before  session
time. Departures from technical directions given may not  be  undertaken  at
the beginning of or during a session. If there is no time to appeal,  do  as
directed and appeal afterwards before the next session to be given.

    Adhere to current auditing practice and technology. Ignorance of  it  is
no excuse, and no allowances will be made. Do your best in any  session  and
find out about any questionable points as soon as possible.

    Auditors will receive in so far as possible as many hours as they  give.
No all audit-no auditing, or the reverse, all receiving and no  giving  will
be tolerated.

    Any staff member if auditing or being audited by Saint  Hill  staff,  or
auditing as a staff member on such things as assists, are members of the Co-
audit. There are no exceptions, special arrangements  or  "withdrawals  from
the Co-audit". If a Scientologist staff member is on  staff  he  or  she  is
part of the Co-audit. If a Scientologist staff member  is  not  on  the  Co-
audit he or she is not on staff. Exemption to  this  rule  may  be  obtained
only by permission in writing from both the  Co-audit  Supervisor,  and  the
Course Secretary to be exempted.

    By Scientology staff member is meant any staff member ever  awarded  any
certificate or Course completion at any time in Dianetics or Scientology.

    A family member of the Co-audit is  one  who  is  related  by  blood  or
marriage to a Saint Hill Scientology staff member and who has  been  awarded
at any time a certificate or Course completion in Dianetics or  Scientology.
Such a person may join the staff Co-audit but may not do so  temporarily  or
for only some of the sessions. Permission for such  membership  in  the  Co-
audit is proposed to the Co-audit Supervisor and must be passed  on  by  the
Course Secretary.

    No fees are paid by members  of  the  Co-audit  for  auditing  or  being
audited regardless of the time or length of  sessions.  Fees  are  paid  for
auditing only for assists or auditing non-Scientology staff  and  only  when
arranged in advance by the Course Secretary, and only for the period  stated
in the arrangement.

    Clear bracelets at the expense  of  the  organization  will  be  awarded
members of the Co-audit cleared on the Co-audit when  clearing  requirements
are met.

                                             L. RON HUBBARD

LRH:gl.cden Copyright� 1963 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

       HCO POLICY LETTER OF 17 JUNE 1963 (Amends HCO Policy Letter of
                             September 10, 1962)

CenOCon

                           STAFF CLEARING PROGRAM

    This replaces all programs: there are no other Staff  Clearing  Programs
of any kind, no auditing is being  given  to  Staff.  This  doesn't  disturb
Staff families and so forth being fed into the HGC at unit rates as  offered
for DC only when you have a spare auditor or intern or something like  that.
But it does knock out all other Staff Clearing Programs.

    In its place we put a Staff Clearing Program  which  we  will  call  the
Staff  R3  Clearing  Program.  The  essence  of  this  is  supervision   and
administration. The personnel  required  for  it  are  a  supervisor  (Saint
Hiller) and an Assistant. He has an office and auditing room which  are  the
same thing-this auditing room also has in it an administrative desk for  use
after auditing hours.

    The activity of the staff who are auditing each other is as follows:-  A
Problems Intensive, if necessary; then running on current goals procedures.

    A Saint Hiller is appointed as Staff Supervisor of Staff Cases. He calls
them in during the day, checks over cases and progress-can even audit  them.
Does anything and everything to clear them.

    Now there are two zones of  activity:  1.  For  the  inexperienced,  the
untrained, or the fellow who doesn't think he  is  too  competent  to  audit
somebody. This we call the Staff Co-audit and that meets at  least  twice  a
week in the evening for a three hour session. They would  give  three  hours
and receive three hours. Like, they would give three hours on  Tuesday,  and
receive three hours on Thursday. Now this  activity  is  supervised  by  the
part time Assistant of the  Supervisor  who  is  also  the  Administrator-he
comes on duty at the end of the day's auditing  in  the  HGC  and  does  his
administrative actions, and on the off evenings, when he's  not  supervising
any class, he can catch up on his administrative work, reports  and  so  on.
This fellow has a board which  denotes  the  Staff  Co-audit  and  how  many
people are on that.

    Now we come to the second activity on staff which is a  mutual  auditing
activity and everybody has a pc, and everybody  is  a  pc.  These  hours  of
auditing are given at the discretion of these  people.  They  can  audit  in
their own rooms or most anyplace. Everyone of their sessions has to  have  a
full auditing report which must be brought into  the  Administrator  of  the
Staff Clearing Program, who is the staff Auditor who is also the  Supervisor
of the Staff Co-audit-and that auditor report must be checked out  and  OK'd
and an eye must be kept on the progress of the sessions.

    There's a rule here that a person may not receive  more  auditing  hours
than they give, so therefore the  number  of  auditing  hours  received  and
given must be posted as part of the posting on  the  lists  of  this  mutual
auditing activity. Of course the Staff Co-audit keeps itself  more  or  less
straight, but if somebody's absent from that God knows  what  happens.  This
must be discouraged.

    On goof-offs no persuasive action will be taken-we will just say,  "This
is the way it is, this is what you do, and God help you  if  you  don't.  If
you're not interested in clearing somebody in the Staff Clearing Program  we
don't think you're interested in being part of this Org." We won't  threaten
with  immediate  excommunication  because  people   get   restimulated   and
everything else, but don't expect on a Clearing Program everything is  going
to go smooth and everybody's going to stay in session-because  they're  not.
There will be a lot ofrandomity and it takes just pure  unadulterated  force
to keep it in line.

    Now there must be checking of Rudiments, and checking  for  Missed  W/Hs
and  such  activities  as  that.  How  these  are  arranged  is   relatively
unimportant but they must exist.

    If the Supervisor or Technical Director finds that a  Staff  Auditor  is
goofing  up  on  his  Staff  Clearing  Program  pc,  there  should   be   an
investigation of HGC to find out

what that Staff Auditor is doing to the public pcs.

    The Co-audit Supervisor moves as rapidly as possible  to  get  as  many
 goals run out as possible.

    When a new person comes on staff he is added to the bottom of the  list.
Order of seniority must be established.

    From time to time introduce any necessary training to keep  the  members
of the Co-audit abreast of current technique.

    The Supervisor finding bad sessions going on should make some  duressful
action-he should say, "The Bulletins were available, you didn't  read  them-
what the hell was wrong with you?" This is tough. This program  is  not  the
courtesy staff mutual co-audit or staff  clearing  we've  had  in  the  past
where we were being nice to everybody  and  marking  time.  There's  a  vast
difference here-this is  our  determination  to  get  everybody  cleared  on
Staff. It takes somebody's determination to get  people  cleared;  a  person
himself bucking into this line is apt to quail and fall back,  so  therefore
you have to keep the determination high to get the project  completed.  It's
not courtesy; our feeling is if a person does not want  to  get  cleared  or
help clear somebody he has  no  business  whatsoever  in  the  Organization.
That's Just That! Bang!

    The Administrator makes the team assignments, but appeal may be made  to
the Supervisor or Technical Director, whose adjudication is final.  You  can
have an additional Part Time Administrator  to  help  out-and  if  you  have
another, well fine. There's no limit on this except the  amount  of  talent.
YOU MUST NOT PUT A NON STHIL GRADUATE ON THE POST OF  SUPERVISOR.  It  would
cause the demise of the Org.

    This program abolishes the responsibility of the D of P for Staff  state
of case, that all goes under the Supervisor's hat. The Supervisor  could  be
the  Technical  Director  or  another  Saint  Hill  graduate  working  under
Technical Director.

    Co-audit teams which exist already on staff  and  which  are  successful
should not be broken up. This would be a breach of  the  Auditor's  Code-"Do
not permit a frequent change of auditors."

   That is the program as I see it.

    If this is carried forward quite forcefully and quite  persuasively  and
without anybody listening to any nonsense, and so  forth,  you're  going  to
wind up with, in a very few months, a bunch of clears on Staff.

    ARC Break assessments are done where necessary. Anything and  everything
is done to help clearing of staff.

    If you kept this program going forward and furnished people for training
to Sthil on whom you could count when they came home  in  sufficient  number
so that you've got them for the public and you've got them for Staff  you'll
wind up with a completely OT Staff before you get through.

   And I can see that this is well within our existing Technical Reality.

   Two further notes:

    An eye should be kept on the progress of cases and it should be part  of
the Supervisor's Hat to check such cases that  are  listing  to  clear,  and
frankly his time from the time he ceases to audit on  his  regular  auditing
period during the day, to the end of the working  day,  should  be  more  or
less consumed with checking over cases and seeing how they are going  rather
than doing administration. These cases  should  be  checked  over  for  free
needle and this and that and the other thing.

    The Missed W/H program run on staff by Org Sec or through HCO or by  HCO
or by the Org Sec Sec or anything else, any security program of any kind  or
any Missed W/H program of any kind, has absolutely nothing to  do  with  the
Staff Clearing Program.

                                             L. RON HUBBARD

LRH:dr.rd Copyright� 1963 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 22 AUGUST 1963

CenOCon

                       ARC BREAK ASSESSMENTS ON STAFF

                   (Cancels previous similar policies on Staff O/Ws, Missed
                   W/Hs, etc)

    An ARC Break Assessment, as per HCO Bulletin of July 5, AD13, should  be
done on all Staff weekly, replacing any Missed Withhold or By-Passed  Charge
checks currently being done.

    This check is primarily the responsibility of the HCO Area Sec  but  may
be delegated to the Tech Dir, D of P, or whoever is in charge of  the  Staff
Clearing Programme, but no delegation of the action  relieves  the  HCO  Sec
from responsibility for getting it done well and weekly.

                                             L. RON HUBBARD

LRH:jw.rd Copyright� 1963 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 4 DECEMBER 1963

    CenOCon

                            ORG STAFF W/H CHECKS

               (Cancels earlier Pol Ltrs on Missed W/H Checks)

    All Central Org and City Office  Staff  Members  must  be  given  a  W/H
session each week, particularly execs and staff auditors.

    By new Classification Chart, only general 0/W may be run  at  Level  II,
and Itsa on the org below that level.  The  D  of  P  is  responsible  under
guidance of HCO Area Sec. As these sessions are longer, possibly an hour  or
so, Co-audit assignment and a chit for it should be arranged.

                                             L. RON HUBBARD

LRH:dr.rd Copyright � 1963 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 13 DECEMBER 1963

Sthil Only

                                  CO-AUDIT

   Co-audit will hereafter concentrate only on OT processes.

    A period of training for all Co-audit members will be entered upon as of
December 16, 1963.

    Until after Christmas Basic Auditing and TRs and  general  O/W  will  be
concentrated on during scheduled auditing periods. After  Christmas  special
training will be given in:

    1.   Basic Auditing for Goals

    2.   Nomenclature and Definitions

    3.   Technique of running.

    It is expected  that  by  February  15,  1964,  all  the  data  will  be
instinctively known by pcs and auditors and goals  processes  will  then  be
entered upon by all Co-audit

members.

    No further goals processing or other processing than the above  will  be
done on the Sthil Co-audit until further advices.

                                             L. RON HUBBARD

LRH:gl.rd

Copyright �1963 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 19 MARCH 1964

CenOCon

                     STAFF REGULATIONS STAFF INTENSIVES

    Any permanent staff member of a Central Organization  may  buy  auditing
from that organization's HGC by:

    (a) Paying one half the staff auditor's units.

    (b) Giving up his or her own units for that week.

    (c) Arranging during the week of the intensive to have his or her post
        covered adequately.

    Any such intensive must be taken the full 25 hours in that week and  may
not be proportioned into other weeks for any reason.

    Such intensives are made available through  the  Registrar  but  may  be
scheduled only by the Director of Processing.

    No staff intensive may be scheduled by deferring auditing  purchased  by
non-staff members. Outside pcs have priority.

                               STAFF TRAINING

    Academy Training is not available to any staff member solely  by  reason
of being a staff member.

    A staff member must take a leave of absence  to  be  trained.  No  staff
member may be ordered to training. (See earlier regulations.)

                              STAFF CO-AUDITING

    Staff Co-auditing arrangements may be made by the Case Supervisor on the
staff's own time.

    All folders of staff co-audit members are submitted to and  reviewed  by
the Case Supervisor, not less than once for every five sessions.

    Staff co-auditing should be on a co-audit pair  basis  with  turn-about,
the auditor auditing and then being audited by his pc.

   Sessions should alternate one for one.

   No co-auditor should give more hours than he or she receives.

   No co-auditor should receive more than he or she gives.

    All pairing of teams is under the direction of the Case Supervisor whose
word in such matters is final.

   Pairing of teams should be on the basis of comparable class.

    In staff co-auditing particular attention should be given to  completing
any auditing cycle begun as per the tape of March 19, AD 14.

    The tapes of April and March AD 14 are  a  requisite  for  both  members
before any co-auditing may be done.

    Only concurrent HGC allowed processes are permitted  by  staff  co-audit
members with the addition of Itsa for supervised teams.

    Certain co-audit teams may be required by the Case Supervisor  to  audit
and be audited in a central place under direct supervision.

   No staff co-auditing may be undertaken without

    1.   Specific permission from the Case Supervisor.

    2.   Without routine auditing schedules adequate to obtain case gain and

    3.   Without making a regular and factual auditor's report and enclosing
        it in a folder for the pc.

    Husband-wife teams are permitted but under  the  above  regulations  and
with ARC Break assessments available by  another  auditor  in  case  of  bad
consequences or cessation of auditing.

LRH:dr.rd                                      L. RON HUBBARD Copyright
�1964 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 29 APRIL 1965

Remimeo Staff Hats

                            ALL DIVISIONS BONUSES

    The only bonuses which may be awarded staff  members  shall  consist  of
courses and intensives.

    Courses awarded will consist of one  course  under  the  Academy  system
employed after this date.

    Intensives shall consist of \2V2 hour or 25 hour intensives according to
the bonus awarded.

                               STAFF CO-AUDIT

    All routinely scheduled staff co-auditing is cancelled effective 1  July
1965, except for assists including ARC Break, PTP and Missed W/H assists.

    Solo  auditing  successfully  carried  out,  but  subject  to  D  of   P
supervision, is permitted, and solo auditors are permitted  to  do  auditing
by list to give each other assists.

                                   REVIEW

    Bonus auditing award may include Department Review  auditing  to  handle
various case types and ease scheduling.

                                   GRADES

    Staff Members must be audited up through the Grades properly in the  HGC
or in Review.

   The additional processes of a Grade may also be run.

                               POWER PROCESSES

    No staff member may be run on a  Power  Process  except  by  an  auditor
properly qualified in the Review Case Cracking Unit.

                                  EMERGENCY

    No staff member or executive of a section, department or division or org
under Emergency Condition may have auditing.

                                  AFFLUENCE

    Staff members in a section, department, or  division  designated  as  in
Affluent Condition are favoured in bonus awards.

                             FIELD STAFF MEMBERS

    A Field Staff Member who has sent twenty persons into the org may have a
course or a 12 1/2 hour intensive at his or her election.

                                 EXTRA STAFF

    Enough Tech or Review extra staff must be on hand to  give  every  staff
member in the org a 12 1/2 hour intensive every 6 weeks.

    But this staff may not be counted in  computing  the  tech-admin  ratio.
These are the staff staff auditors.

    This balance may not be cancelled out by overload.  But  other  auditors
may be used, such as Review Auditors in this programme.

                                   QUALITY

    Staff members should have fully qualified auditors in their auditing. To
    qualify additionally as a staff staff auditor, a staff auditor must also
    have an

excellent record of personal case gains and good T.A.

                    STAFF STAFF AUDITORS DURING EMERGENCY

    When an entire org is under Emergency, staff staff auditors are assigned
to promotion duties such as mailings, etc.

                                   COURSES

    A staff member awarded a course instead of an intensive  may  have  only
one course and may be only on quarter pay or units for that period.

                           SAINT HILL COURSE AWARD

    Only the higher status staff member may be sent to the Saint Hill Course
as an award and only for a very praiseworthy accomplishment.

 The Saint Hill Course is awarded a staff member only by the Office of LRH.

    This does not prevent staff members from undertaking their own  training
at Saint Hill with some org assistance on expenses.

                             SAINT HILL AUDITING

    A staff member of very high status in any org may be awarded auditing at
Saint Hill, but only for praiseworthy accomplishments.

   This award is only at the personal orders of LRH.

                               LIMITED AMOUNTS

    A staff member may only have 12Y2 hours at a time in the HGC from  staff
staff auditors of the HGC or, in Review, only to a result,  which  may  vary
from 8 hours to 50. But unless specified no  staff  member  may  be  awarded
Review auditing more than once in an org which has a Case Cracking Section.

    There are no Review staff staff auditors. Auditing there is done only by
the regular Review staff.

                                 PARTIALITY

    Aside from Emergency and Affluent Conditions the bonus of  auditing  and
courses should be spread evenly.

    No executive has any right to order  a  staff  member  to  auditing  for
several intensives at the expense of other staff.

    Staff of portions of an org  in  other  Conditions  than  Emergency  and
Affluence should be treated fairly.

                            STAFF MEMBER FAMILIES

    No members of families of staff may have staff staff auditing. They  may
however, as a special favour, be given professional rates. An org  does  not
owe auditing to a staff member's family.

    The Hardship Section of the Department of Certificates and Awards  often
will have auditors on list for the auditing of the staff members' families.

                                   COMM EV

    No Comm Ev or Court or executive may after this date sentence anyone to
auditing.

    Such Ethics bodies may, however, deprive a person of auditing or
training or technical communication or any communication.

                                   RECORDS

    All records of course and auditing awards and rotation  thereof  amongst
staff are kept by the Department of Certificates and Awards.

                             AUTHORITY OF AWARDS

    All authorities for bonuses for intensives or  courses  must  stem  only
from the Office of LRH in the org.

LRH:jw.rd                                          L. RON HUBBARD Copyright
�1965

by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 13 JANUARY 1966

Remimeo Dist Staff Students

               REGULATIONS FOR AUDITING OF STAFF AND STUDENTS

    In HCO Pol Ltr of 24 May 1965 Student Guide to Acceptable Behaviour,  it
states  under  #15,  "Do  not  give  any  processing  to  anyone  under  any
circumstances without direct permission of the Course Supervisor  (Emergency
Assists excepted)", and #16, "Do not  receive  any  processing  from  anyone
under any  circumstances  without  the  express  permission  of  the  Course
Supervisor" (now D of T).

    In HCO Pol Ltr of 1 April 1960 Regulations for  Staff  Members  and  Ex-
Staff Members, # 2, "Any Staff Member of the organization may not audit  any
current preclear or student unless that preclear or student has been  signed
up for processing in the Hubbard Guidance Centre by the  Registrar  and  has
been assigned the auditor by the Director of Processing" (now HGC Admin).

    These policies are still in effect. Any Staff Member, student or Interne
requiring an assist or Review (unless an Emergency) must notify  their  Dept
Head who arranges with Qualifications Div, Dept of Review for an  assist  to
be given if the Dept Head deems it necessary.

    The only exception  is  the  Clearing  Course  Student  who  is  handled
entirely by the Clearing Course Supervisor and may not be audited,  sent  to
Review, or given an assist (except  in  an  Emergency  like  an  Injury)  by
anyone. The Clearing Course Supervisor is  notified  if  a  Clearing  Course
student is having difficulty with their case at home, at work, etc  and  the
Clearing Course Supervisor handles it.

                                             L. RON HUBBARD

LRH:ml.cden Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 20 JULY 1970

Remimeo                         (TECHNICAL)

All Tech Hats

C/0's Hat

Exec Dir Hat

Chaplain's Hat

Qual Sec Hat

Dept 13 Hat

C/S Hats

C/S Checksheets

HCO Area Sec Hat

E/0 Hat

                          CASES AND MORALE OF STAFF

    Two  recent  circumstances  have  called   to   attention   urgently   a
relationship of the VIABILITY (survival value) of an org and STAFF CASES.

    X Org was failing. It was causing trouble on world publication lines. An
independent survey on cases found 47 percent of  the  cases  on  that  staff
were failed cases, mainly because of lack of auditing. The 4th  Mate  Athena
began a single handed project to straighten up  these  cases  and  get  them
functioning. Because of this (and other admin  actions)  the  org  began  to
function, outstanding actions were done and the org became solvent where  it
had previously not even been paying its staff.  It  is  now  fulfilling  its
obligations over the world.

    Y major Org was found to be down morale, non-functional and dwindling. A
survey showed 57 percent failed cases with 87% mentioning no  wins.  It  was
not paying its staff and was being bolstered by the SO. The early action  is
to handle staff cases. The SO has the situation well in hand. But  it  shows
graphically what staff case neglect will do to an org.

    Many earlier cases are on record. Varying degrees of poor tech,  altered
tech and  almost  total  loss  of  tech  have  illustrated  gruesomely  that
INATTENTION TO STAFF CASES CAN ALL BUT DESTROY AN ORG OR ACTIVITY.

    The reason why squirrel groups fail in the first  year  or  two  is  the
alter-is and abandonment of actual tech  plus  guilt.  Here  the  cases,  if
handled at all, get butchered.

   The factor therefore is a very important one. The policy therefore is:

    THE CASES OF STAFF MEMBERS REQUIRE ATTENTION AND CASE GAIN.

    There are multitudes of reasons why this "can't happen". "No  auditors",
"have to handle the public", "GI would crash if any  people  were  off  post
being audited", "can't afford extra auditors", and  thousands  more  can  be
offerred in excuse for not auditing staff. Financial reasons are  so  unreal
as to be treasonable. As when cases aren't handled the GI crashes. It's  all
rather like "if we put any fuel in the car we won't have any money  to  make
the trip".

    It is not generally recognized that when  lower  grades  and  full  tech
slipped out, ethics came crashing in. It was  just  the  time  when  quickie
auditing began to be done that ethics in orgs became a problem. The HCO  org
board slipped from Dept 1 (Routing and  Recruitment  functions)  to  Dept  3
(Ethics functions) because Div IV  (the  Tech  Division)  ceased  to  handle
staff cases as well as public. Div V (Correction) neglected  to  notice  and
tech slid into it. Div 2 (Dissemination)  slid  into  the  Public  Divisions
because new public had to be gotten-there "wasn't enough to  audit"  to  use
Central Files pcs.

    In short, when tech lost full use and was not  used  and  used  well  on
staff cases even the org board scrambled.

   All this when analyzed and found is of course being put right. But from
   this we learn

        1. SHORT CUTTING TECH DELIVERY IS FATAL.

        2. LOSS OF AND FAILURE TO USE VALID DIANETICS AND SCIENTOLOGY  TECH
            FOR WHATEVER REASON IS FATAL TO AN ORG'S SURVIVAL.

        3. FAILURE TO HANDLE STAFF CASES WITH FULL TECH AND GOOD AUDITING
            CRASHES AN ORG.

    Quite obviously then the intent of any of these counter  intentions  is
 treasonable. For it results in a crashed org.

    Thus resistance to full tech delivery, dropping tech off checksheets and
not auditing staff cases to good wins  are  charges  of  the  most  serious
nature and should result in immediate  dismissal  of  the  instigator  when
proven beyond reasonable doubt in a properly instituted Comm Ev.

    SYSTEMS To get over this hump of staff cases where it backlogs there are
                                                          several solutions.

    A.  The staff staff auditor was an essential post in the 1950s  and  was
very successful. It was never authorized to be abolished.  There  should  be
two staff staff auditors for every fifty staff members, doing  each  other's
C/Sing or C/Sed on usual lines. For 75  staff  there  should  be  two  staff
staff auditors and a C/S.

    B.   A staff lacking auditors can train part time and co-audit. The  co-
audit would be by groups of comparable levels of training. This  is  a  more
expensive (in terms of org  time  and  GI)  arrangement.  It  should  be  in
progress anyway as far as part time training goes. It can be  combined  with
A in which the staff trains but  does  not  rely  on  co-auditing  for  case
progress.

                             AUDITING PRIORITIES

    Staff staff auditors should do their own scheduling or with cooperation
 from tech services exactly on this pattern and no other:

    The folders of the staff are arranged in four files under these
    categories.

|Staff Case Category  |Those who have had VGIs F/Ns at Examiner  |
|1: to Case Gain.     |and OK as                                 |
|Staff Case Category  |Those who haven't had VGI F/Ns at Exam    |
|2:                   |recently.                                 |
|Staff Case Category  |Medically ill in need of thorough Assists |
|3: Attention.        |and Medical                               |
|Staff Case Category  |Consistent no change, no case gain in     |
|4: history.          |their auditing                            |


    Obviously to pick up staff morale and general effectiveness SO THAT MORE
ATTENTION CAN BE AFFORDED it  is  of  great  interest  that  the  cases  are
scheduled only in this fashion.

    Staff Case Category 3 (Medically 111) gets priority and  full  auditing
 to put them into Category No. 1.

    Staff Case Category No. 2 (no recent VGIs F/Ns) are audited to get  them
into Category No. 1.

    Staff Case Category No. 4 (Consistent no case gain) is routed to  Ethics
lines for Sec Checks, production examination, etc and if  status  unrelieved
and unproductive, off staff lines into a pc category.

    Staff Case Category No. 1 is programmed to bring them on up their grades
(or Progress and Advance to get  them  back  to  their  last  grade)  in  an
orderly fashion apportioning the auditing fairly.

      If this scheduling is followed and continues to be followed and if the
                                                                  C/Sing and

Auditing are normal in quality, then the  majority  of  staff  will  at  all
times be in good case condition. If other scheduling of staff  is  followed,
then the cases and the org will suffer.

                                  STATISTIC

    The Staff Case Supervisor statistic is percentage of staff  who  are  in
good  case  gain  condition  measured  by  the  last  Examiner  reports  and
cancelled by any adverse Exam report. The stat is simple  to  calculate.  It
is simply the number of folders in Staff Case Category No. 1 divided by  the
number on staff. If 39 staff cases were doing well out of 52  on  staff,  it
would be about 75.1%.

   The C/S would also have number of staff case folders C/Sed.

    The staff staff auditors  would  have  number  of  hours  of  well  done
auditing sessions. If no C/S they would share the percentile stat.

                           STAFF AUDITING SECTION

    This unit belongs in the new Department 13-Dept of Personnel Enhancement
as the Staff Auditing Section.

    Any purely auditing goofs in the last session can be repaired by Dept 15
Case Review and returned to the Staff Auditing Section. Or if there  is  any
danger of wait, repaired by the staff  staff  auditor  (since  any  wait  in
repairing an auditing goof occasionally winds up in a Medical Category).

                               LACK OF SECTION

    Lack of this section or a condition of no auditing on staff is an Ethics
Charge that can result in removal. Its presence as a section and  the  state
of staff cases should be the point of first importance to any  investigatory
body or SO Mission to that org.

    It should be realized that an unflat or undone Grade I  (Problems)  when
not fully handled causes no case gain and the suppressive tendencies of  the
society to move right on into the org.

    Above and beyond any efficiency factor, staffs work hard ordinarily  and
it is very unjust to deny them by any excuse  or  mechanism  the  technology
which they handle.

    Any and all trouble occurring in orgs during  a  long  period  of  heavy
enemy attack on them was traced not  to  the  enemy  BUT  TO  LOSS  OF  TECH
MATERIALS, REDUCTION OF THE USE OF TECH (as in quickie grades) AND  IGNORING
STAFF CASES.

    Thus these points are spotted as the points most likely present when  an
org is failing or failing to take and hold its area.

                  THE IMPORTANCE OF THIS POLICY LETTER CANNOT BE OVERSTATED.

   Follow it, get it in!

                                             L. RON HUBBARD Founder

LRH:sb.rd Copyright �1970 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                   HCO POLICY LETTER OF 21 SEPTEMBER 1969

Remimeo

                           STAFF TRAINING OFFICER

    A Staff Training Officer (STO) is the head of the Staff Training Section
Dept 14 Div5.

   The purpose of the STO is:

    TO HELP LRH Train individual staff members and applicants from  his  own
and other orgs in Ethics, Tech and Admin, keeping  track  of  them,  guiding
them through org courses, giving them checkouts, expediting their  training,
seeing that their personnel records in Dept 1 of their org  are  factual  as
to training and assisting them in every  way  to  get  training  and  to  be
trained rapidly, with the end product that  orgs  have  no  untrained  staff
members.

    As the  STO  deals  in  large  measure  with  staff  members  and  staff
applicants from another org than his own he must  keep  close  liaison  with
the STOs of other orgs. For instance, Foundation staff members  are  largely
trained in the Day org. And Day org staff members  are  largely  trained  in
the Foundation. As the office and files of the Day STO and Fnd STO  are  the
same, this presents no file or board posting problem as  long  as  they  are
kept up and as long as they co-operate to  get  all  staff  members  through
their courses.

    The STO does not conduct those courses which are regular courses in  the
org. The staff member is simply enrolled onto them as just another  student.
BUT the STO makes sure these particular students appear  for  training,  get
trained fast, get sent to cramming and review at the first sign of slow  and
in general pushes hard. The Day STO will  find  himself  pushing  Fnd  staff
members directly as they are in class while he is on duty. The Fnd STO  will
find himself mainly dealing with Day staff  members.  However  each  STO  is
answerable to the EC for their staff members' progress so he must  know  the
whole picture.

    Reports are required by the STO weekly on the progress of a staff member
or applicant. This STO student report is filed with the STO files.

    A board is kept so that staff  member  progress  is  visible.  The  more
visible the board to staff members the better.

    Staff members are quite commendably dedicated to their posts in the  org
and often look on training as  a  distraction.  Without  slowing  down  that
dedication, the STO  must  still  see  that  they  get  in  their  training.
Otherwise the best staff  members  wind  up  the  least  trained  and  least
audited.

    Case has a lot to do with training. Where no other  person  is  directly
responsible for staff cases, the STO should take this over and be sure  tech
is USED where staff members are ill or where they are going unprocessed.

    When a staff member is sent to a higher org for training or grades,  the
STO is the one who keeps track and pushes from a  distance.  This  is  still
his staff member. He must get in touch with the STO in the  higher  org  and
say "George Jinks is arriving there for his  Cl  VI.  He  is  an  org  staff
member here. Put him on your STO list and push." And the STO of the  sending
org gets reports. IF THE STO OF THE SENDING ORG CONSIDERS PROGRESS TOO  SLOW
IN THE HIGHER ORG he can report the matter to his  own  EC  and  assign  the
distant student a Condition and his EC can write  WW  proposing  the  higher
org STO be assigned a Condition.

    It sometimes happens that a staff member sent to a higher org is pirated
by the higher org. This costs the STO a  completion,  his  org  one  of  its
better staff members and breaks a contract. The abuses on this have in  past
years been so great that lower orgs often  refuse  to  send  staff  members.
When this happens, the higher org should be reported to  WW  and  should  be
made to pay the lower org (a) Full fees  for  lower  courses  given  in  the
lower org (b) all fees paid by the lower org  to  the  higher  org  for  the
training (c) all pay paid to the student since departure from the lower  org
(d) a fee for the contract.

 The time to transfer to a higher org is when one's contracts are completed.

    The person to handle and keep track of this and make it prominent in the
staff student files is the local org's STO. It hurts his post  and  personal
security and even pay to lose a staff member by reason  of  higher  training
and without recompense to his org. It also messes up his planning and  slows
his programme.

                                STO TRAINING

    The STO must be an expert on Study technology as contained  in  the  HDG
pack on Course Supervision.

    He must know more about Course Supervision than Course Supervisors.

    The entire speed of progress  will  come  from  the  STO  insistence  on
following all Course Supervision technology.

                                  STATISTIC

    The stat of the STO is the number of training points run up in the  week
by the staff students being trained in his org whether from his own  org  or
not, plus a second curve on the number of completions by staff members  from
his own org, meaning courses or, in Academy, classes of  training,  HDC  and
HDG count separately.

                           INCOMPLETE CHECKSHEETS

    The STO retains in STO files any fragmentary or incomplete checksheet of
any staff member. He can furnish copies of it on request.

    It sometimes happens that a senior requires one of his  staff  to  check
out on an HCOB or Pol Ltr. This is done (the checkout) by the STO.  The  STO
also credits a checksheet that has that HCOB or Pol Ltr  on  it  and  places
the checksheet  in  the  staff  member's  STO  file.  Checkouts  are  always
credited against courses by the STO so they are not lost.

                               TRAINING ABUSES

    The staff member who is a student must know, by being told by  the  STO,
that any training or case complaints must be taken to  the  staff  member's
own STO.

    These complaints you will  find  are  seldom  capricious.  Whenever  you
straighten out a training or  case  snarl  for  a  staff  member  you  often
straighten out  something  indirectly  for  the  public  also.  People  make
progress or they don't. The answer to the problem is always to be  found  in
the fields of Ethics, Tech or Admin or violations of study know-how.

                                 INDIVIDUALS

    Classes are too often taught as classes. The  STO  must  work  with  the
individual staff student as an individual. Where one is doing very  well  he
should be commended. Where he is doing slowly or not at all, the problem  is
an individual one and can be handled.

   LIAISON POINTS The STO's points of most constant liaison are

    (a) Individual staff students

    (b) Other STOs

    (c) The D of T

    (d) The Ethics Officer

    (e) Course Supervisors (0 The Dir of Review (g) The EC of his org.

                                   SUMMARY

    If the STO carries out his duties interestedly and well, he can  achieve
the target of fully trained competent staff members and with  this  comes  a
far better operating environment, higher stats and a greater advance  toward
a higher civilization. It is a very important  post.  If  he  does  his  job
without distracting the org from its public service and duties, he  is  very
very valuable indeed.

|LRH:rs.ei.rd Copyright |L. RON HUBBARD                          |
|�1969                  |Founder                                 |
|by L. Ron Hubbard ALL  |[See also HCO P/L 3 December 1972 Issue |
|RIGHTS RESERVED        |I, The Value of a Staff Training        |
|                       |Officer, in the 1972 Year Book.]        |


                                                       NOT HCO POLICY LETTER
                                             ORIGINAL COLOUR FLASH NOT GREEN
                                                                    ON WHITE

                       ASSOCIATION SECRETARY DIRECTIVE

                                 3 JUNE 1957

                  QUALIFICATIONS OF A PERMANENT STAFF MEMBER

ADMINISTRATIVE:

1.    Must have been with organization three months.

2.    Must know the Code of a Scientologist.

3.    Must have passed an examination on the Organization Board and Comm
Centre      given by HCO Board of Review.

4.    Must be accepted by a staff majority vote, an Advisory Committee
majority vote    and finally must be passed on favourably by Association
Secretary.

TECHNICAL:

\.    Must have been with organization three months.

2.    Must have a certificate in force in Dianetics or Scientology.

3.    Must have passed successfully five levels of Indoctrination.

4.    Must know the Auditor's Code and Code of a Scientologist.

5.    Must have passed an examination by HCO Board of Review for
    validation.

6.    Must have passed an examination on the Organization Board and Comm
Centre      given by HCO Board of Review.

7.    Must be accepted by a staff majority vote, an Advisory Committee
majority vote    and finally must be passed on favourably by Association
Secretary.

BOTH: A permanent staff member cannot be dismissed  except  by  a  unanimous
vote of the Advisory Committee or by L. Ron Hubbard. He has  the  rights  of
vacation with pay. There may  also  be  an  honorary  staff  member  who  is
neither temporary nor  permanent.  Permanent  Staff  Member  Examination  is
given by HCO Board of Review.

                                             Jack Parkhouse

[Note: Originally issued in two sections. Administrative and  Technical,  as
FCDC P/Ls of 2 May 1957 by L. Ron Hubbard, with an additional point  between
6 and 7 which read: "7. Must have a  minister's  certificate  in  force  and
must keep it in force."]

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

                   HASI POLICY LETTER OF 5 SEPTEMBER 1957

To :AU Staff Bulletin Board

                             VALIDATION OF STAFF

    All Technical Staff not validated  or  who  have  not  passed  an  Admin
examination by the time of the Congress shall be:

    1.  Considered temporary

    2.   Shall lose certain pay units.

    All Administrative Staff who have not done the following by the Congress
shall be considered temporary with a lower pay rating:

    1.   Passed an examination on the Org Board.

    2.   Passed an examination on the Comm Centre.

    3.   Passed an examination on the telephone systems, PO and internal
    phones.

    4.  Passed an examination on the Purpose of the HASI.

    5.  Read "Problems of Work".

    Those receiving Permanent Staff rating  will  receive  higner  pay  than
those not so rated.

LRH:rs.cden                                       L. RON HUBBARD

                        HUBBARD COMMUNICATIONS OFFICE

                        37 Fitzroy Street, London W.I

                     HASI POLICY LETTER OF 10 MARCH 1959

                           PERMANENT STAFF MEMBERS

    Permanent Staff Members are entitled to  claim  Permanent  Staff  Member
privileges when they become in possession of their certificate.

    These privileges naturally cease should a Permanent Staff  Member  leave
staff without a formal leave of absence neither can they  be  claimed  if  a
Staff Member has given notice of leaving.

                                             L. RON HUBBARD

LRH:cden

Copyright� 1959 by L. Ron Hubbard ALL RIGHTS RESERVED

                HUBBARD COMMUNICATIONS OFFICE     Saint Hill Manor,
                           East Grinstead, Sussex

      HCO POLICY LETTER OF 18 JANUARY 1960 CenOCon (Issued as Sec ED in
 Washington DC)

                  QUALIFICATIONS OF PERMANENT STAFF MEMBERS

                        (Cancels previous Directives)

 1.   Knows Organization Board.

 2.  Knows Communication Centre.

 3.  Meets OCA (APA) and IQ Standards.

 4.   Has worked for Organization for three months.

 5.   Has been checked clear on all present life overts and withholds.

LRHjs.rd

Copyright � 1960                               L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

CenOCon

       HCO POLICY LETTER OF 2 JUNE 1960 (Cancels previous directives)

                           REQUIREMENTS FOR STAFF POSTS

      Applicants for staff positions in HCOs or Central Orgs must pass:

 1.   A security check demonstrating no criminal record or intentions;

 2.   A "help check" showing normal help ability;

 3.   An acceptable (not wholly below centre line) profile on a personality
 test; and

 4.   An IQ of at least 110.

    Persons showing criminal background this life may not be employed.

    STAFF AUDITOR REQUIREMENTS A staff auditor must have the following:

 1.   A professional certificate in hand and in force except where
    certificate is awaiting only final signature when the interim letter
    may be substituted.

 2.   A knowledge of modern processes.

    A staff auditor, to obtain permanent staff status, must have:

 1.   A thorough knowledge of an E-Meter, pre-sessioning and model
 sessioning.

 2.  A thorough knowledge of the CCHs.

 3.   A free needle on help.

 4.   A profile in the upper third of the graph.

 5.   An IQ of 120 or more.

 6.   A knowledge of the comm centre.

 7.   A knowledge of the Org Board.

 A permanent staff member in any division must meet the above requirements.

                               REGISTRAR POSTS

    No person may serve in a letter writing or registration capacity who  is
not reasonably released on "help" (does not consider help impossible in the
field of action of PrR). Such persons  should  be  specially  processed  on
help.

|LRH:js.rd                    |L. RON HUBBARD                    |
|Copyright� 1960 by L. Ron    |[Modified by HCO P/L 21 July 1972,|
|Hubbard ALL RIGHTS RESERVED  |Issue IV, Staff Qualification     |
|                             |Requirements for Hiring Cancelled,|
|                             |with regard to checks and         |
|                             |qualifications on hiring. ]       |


                        HUBBARD COMMUNICATIONS OFFICE

                       37 Fitzroy Street, London W. 1

          HCO POLICY LETTER OF 26 NOVEMBER 1960 Reissued from Sthil

All Central Orgs Already issued in SA

                     PERMANENT STAFF MEMBER REQUIREMENTS

                          (Effective 1 April 1961)

    To qualify  for  staff  intensives,  vacations,  sick  leave  and  other
benefits in an HCO or Central  Org  a  person  must  be  a  Permanent  Staff
Member.

   The following are the requirements of a Permanent Staff Member:

    1. Any certificate in force (including HAS).

    2. Security check passed. (No Criminal, subversive or Commie
        background.)

    3. Help button in good condition.

    4. An acceptable (not wholly below centre line, and majority of points
        not lower than the centre line) graph.

    5. IQ 110 or above.

    6. A knowledge of the Comm System and HCO Policy Letter April 8, 1958.

    7. A knowledge of the Org Board.

    8. 3 months on Staff.

Note: (Persons showing a Criminal, subversive or  Communist  background  may
        not be employed.)

                     REQUIREMENTS FOR AN EXECUTIVE POST

    1. Permanent Staff Member.

    2. A Professional Certificate in force.

    3. Control button free needle.

    4. Help button free needle.

                 REQUIREMENTS FOR A TEMPORARY STAFF AUDITOR

    1. Professional Certificate in force. (Or a letter showing exam has been
        passed and certificate is being prepared.) (Letter from D ofT.)

    2. A thorough knowledge of the E-Meter.

    3. A thorough knowledge of the CCHs.

    4. No inversion on help.

    5. No inversion on control.

                 REQUIREMENTS FOR A PERMANENT STAFF AUDITOR

    1. Permanent Staff Member.

    2. Free needle on Help.

    3. Free needle on Control.

    4. Adequate case gains on pcs processed.

Note: The pay grade of a staff member should be regulated in  view  of  the
        above as well as his actual position in the Org.

                                             L. RON HUBBARD

LRH:aec.gh.rd Copyright� 1960 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 13 FEBRUARY 1961

CenOCon

                     PERMANENT STAFF REQUIREMENT CHANGES

              (Modifies HCO Policy Letter of November 26, 1960)

    Instead of passing an examination on the Org Board, effective on receipt
of this policy letter, a permanent staff member applicant must pass a  stiff
examination on

    "The  Pattern  of  a  Central  Organization",  HCO  Policy  Letter  14th
    February, 1961 and

   The Staff Information Bulletin that gives the paper colour flash  system
   and other data and has long been in staff hats, being a condensation  of
   many earlier bulletins. (HCO Policy Letter of April 8, 1958.)

    Further, if a staff member has not qualified for permanent staff  member
by deadline, he may not receive staff rate processing under the D of P.

   Deadline on the earlier policy letter is relaxed until June 1, 1961.

L. RON HUBBARD

LRH:js.rd

Copyright (c) 1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 26 FEBRUARY 1961

CenOCon

                         QUALIFICATION OF EXECUTIVES

    See HCO Policy Letters on Executives and Personnel, 13th   February  and
17th February, 1961.

    I will qualify and  issue  a  Qualification  Certificate  to  any  staff
personnel who  meets  executive  requirements  regardless  of  whether  they
occupy an executive post or not.

    This means that an Executive Qualification  Certificate  for  a  Central
Organization executive post, does not demand  or  command  that  the  holder
occupy the post or receive executive units.

    A person who does not actually hold an executive post but who wishes  to
receive an Executive Qualification Certificate must  pass  all  requirements
for that executive post and must receive as well a high mark on a Hat  check
of that post.

    Having  once  occupied  such  a  post  in  the  organization  does   not
automatically qualify a person but will be taken into account.

    Such persons seeking an Executive Qualification Certificate,  should  be
handled exactly as an executive is handled in their application.

    Having extra qualified persons on staff for all  executive  posts  means
faster expansion and  quicker  filling  of  vacated  posts,  with  immediate
executive units rather than filling posts on  a  temporary  basis  with  the
consequent long wait for units.

                                             L. RON HUBBARD

LRH:jl.cden.rd Copyright � 1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 28 MARCH 1961

           PERSONNEL POLICIES STAFF POST QUALIFICATIONS PERMANENT
                          EXECUTIVES TO BE APPROVED

                   (Modifying HCO Pol Ltr of Feb 17, 1961)

    I desire now to approve of  all  executives  appointed  to  post      in
Central Organizations, before the appointment is given permanent status.

    I desire a full report from HASI  attendant  to  the  dismissal  of  any
permanent executive before the dismissal occurs.

    The data to be submitted to me,  to  qualify  a  department  head  as  a
permanent holder of post includes:

    1.   A minimum of 45 days successful performance of duty on post.

    2.   A statement from the D of P taken from pc graphs of the Auditor
        quality and ability of the person being appointed.

    3.  The appointee's own graph and IQ.

    4.   A summary of his Scientology career.

    5.   A security check sheet on the person.

    6.   An E-Meter assessment, particularly on Help and Control.

    7.   His exam results for permanent Staff Member.

    8.  Report on Hat Check of post by HCO Sec.

    9.   SOP Goals procedure fully flattened.

    No new executive, not approved by myself on the above  basis,  may  draw
the salary of his executive post, but only the salary formerly  drawn  on  a
non-executive post until my approval is received by the Assn Sec,  effective
on receipt of the letter.

    No executive may continue as an executive on  permanent  status,  unless
approved by myself, on or after \ August 1961,  and  if  not  approved  will
revert to pay as a leading auditor even while retaining post.

    For the purpose of this Policy Letter the following posts are defined as
Executive Posts:

   In HASI:

   Association (or Organization) Secretary PE Director Director of Training
   Director of Processing Director of Promotion and Registration Chief
   Registrar (Body) Letter Registrar Director of Material Director of
   Accounts.

       In HCO:

    HCO Continental Secretary HCO Area Secretary.

    All persons permanently so appointed by myself shall be  given  a  small
certificate to that effect.

    The assembly of the materials required, 1 to  9  above,  is  solely  the
responsibility of the person being appointed.

            Temporary Executive Appointments to be Passed by HCO

    The HCO Continental Secretary must pass upon any  temporary  appointment
of an executive, before the person is given post. This does  not  mean  such
temporary appointment may receive the pay of the post.

    The authorization to appoint a temporary executive may be  refused  only
on the following grounds:

    1.   Past unsuccessful experience with the appointee on that post.

    2.   Graph points lower than centre.

    3.   IQ less than 120.

    4.   Security check not passed.

    5.   Control and help buttons get very bad reaction on E-Meter.

    6.   Examination of staff profiles and longevity show other persons
        better qualified for post.

    If no person can be found who  qualifies  for  the  temporary  executive
post, it may not be filled.

    In event of abuse or confusion of this section the  Assn  Secretary  may
stop any action in progress and send full details to me for decision.

                       Temporary and Permanent Defined

    A Temporary Executive fills the post on a  temporary  basis,  using  the
word Temporary in the post title. He or she  does  not  draw  the  executive
post's units, but draws former units or the  units  of  a  leading  auditor,
whichever is higher. He or she may be removed  from  post  with  or  without
cause by the Assn Sec at any time, or a qualified HCO Sec  during  the  time
that HCO Sec is handling a State of Emergency.

 A Permanent Executive uses the full title of and draws the full units of a
                                    post.

    He or she may be transferred to a similar post by the Assn  Sec,  or  by
the HCO Sec who is handling a  state  of  emergency  that  applies  to  that
department. He or she may be suspended for no longer than two weeks  in  any
three months  from  post  without  pay,  to  be  processed  in  event  of  a
consistent failure in that department. He or she may be  removed  from  post
only by myself after due investigation, and reports are received by me.

                         Appointment to Staff Posts

    No appointment may be made to any post  on  staff  until  the  following
procedure has been followed.

    An application form (green ink on pink since it belongs to Accounts  and
affects pay) is made available at the office of the Assn See's Secretary.

    People desiring employment are directed by Reception to the  Assn  See's
Secretary (or a small stock of forms may be left with Reception).

    The application form is self-directing. The  person  fills  in  his  own
various qualifications and  vital  statistics.  It  then  sends  the  person
directly to Test in Charge to be given a test or  (as  is  more  likely)  to
receive the test from his files. The person then goes to the  HCO  Sec.  The
HCO Sec marks the application form in spaces to review  the  test,  makes  a
brief security check and marks in that result and  then  states  either  (a)
The person is employable on staff or (b) This person cannot be  employed  on
staff until processed or (c) This person cannot be employed.

    If the results are (b) or (c) the person is so  told  at  once.  If  the
results are (a) the person is sent to the Assn Sec (or  his  Secretary)  for
interview and results of interview are marked. The person is then told  when
to come to work or that he or she will be informed if there is an opening.

    If the person is employed (now or later), the application has the  units
or pay marked on it by the Assn See's Sec and is sent  to  the  Accts  Dept,
when employment is begun.

   The Accounts Dept makes a folder for the person in the creditor file.

    Accounts may not pay out a cheque until the  form  is  in  the  Accounts
Dept, and is initialled OK, throughout.

    The routing of the form is written on the left margin in each case.

    Important: After August 1, 1961 the Accounts Dept may not pay  out  pay
 even to old staff unless an application form is in the Accounts file.

                          Termination of Employment

    When employment is terminated, the person terminating, to  receive  his
 or her final pay, must be routed on a similar form.

    The form is obtained from the Assn See's Sec, who is custodian  of  all
 forms, by the Dept Head of the leaving person's department or by  the  Assn
 Sec.

    The form is self-routing on the left-hand margin. It is green ink on
    pink paper. The form is headed:

                              Termination Form

         Without this form you cannot receive your final pay or any
                     recommendation to future employers.

    The leaving person fills in name and date and writes his  given  reason
    for leaving. He gives the form to Dept Head for his or her remarks.

    The leaving person then reports to HCO and  gets  checked  out  for  ARC
breaks and withholds, and may  be  ordered  to  processing  at  Organization
expense, but not longer than 72% hours, preferably 5 hours.

    If the leaving person then changes his or her mind  about  leaving  the
 form is destroyed by the Dept Head.

    The person reports again to Dept Head for the form to be  continued,  or
destroyed in event of person staying, and then takes the  form  to  Director
of Material to turn in his supplies and any equipment, and get  an  initial.
This includes E-Metera/7(/ any such and in the case of a  Dept  Head  or  an
Assn Sec may require a full inventory by a paid company  if  the  amount  is
great.

    The person now goes to Accounts with the form  and  receives  with  the
 form his or her final pay.

    Accounts, while keeping the creditor folder of the  person  in  a  "dead
file" at the back of creditors file, until the year's storage  of  files  is
made, places the  person's  original  application  for  employment  and  the
termination form (stapled, termination at the back) into Comm lines  to  the
Assn See's Sec who files.

    The person's final pay cheque is sent to HCO by Accounts and may not  be
paid directly by Accounts to the person. HCO hands  over  the  final  cheque
when the person has been checked out by HCO or  has  received  any  auditing
recommended.

                              Seeking Personnel

    Dept Heads seeking personnel may procure  it  wherever  they  wish,  and
however they wish, but must first look in the job application  file  of  the
Assn See's Sec in order to save time.

    To keep the file straight, the Assn See's Sec should  divide  the  file
 into live (with 3 months) and inactive segments.

    In times of expansion a mailing can be sent  to  the  whole  list.  This
would serve to freshen the file and  the  replies  can  be  filed  with  the
original applications. Until they lose a body,  these  applicant  people  do
not get "dead filed".

    Keeping this application file up prevents the  randomity  of  Emergency
 Hiring and by-passes of security.

    The most fruitful sources of new personnel are the PE and Academy,  and
 permanent help wanted notices should be posted in each.

|LRH:ph.cden               |L. RON HUBBARD                       |
|Copyright �1961 by L. Ron |[This 28 March 1961 reissue of HCO   |
|Hubbard ALL RIGHTS        |P/L 17 February 1961 added the parts |
|RESERVED                  |shown in this type style.]           |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 22 JULY 1961 CenOCon

                               EXECUTIVES' PAY

   HCO Policy Letter of March 28, 1961 is modified as follows:

    All permanent Executives (who were to meet the August 1,  1961  deadline
or have their pay revert) are extended to October 1, 1961.

                              SOP Goals Clause

    The qualification of persons having to be flat on SOP Goals by August 1,
1961 as per HCO Policy Letter March 28, 1961, is changed to  "Must  be  flat
on Routine 1A by October 1,1961".

LRHJI.rd                                       L. RON HUBBARD Copyright �
1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 23 OCTOBER 1961

CenOCon

                              PAY OF EXECUTIVES

                (Modifies HCO Policy Letter of July 22, 1961)

   The deadline of executive pay is extended to February 1, 1962.

    The process to be flattened now is "Problems  Intensive"  as  per  Saint
Hill data of October, 1961.

LRH:iet rd                                      ^ RON HUBBARD Copyright @
1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

              HCO POLICY LETTER OF 23 JANUARY 1962 CenOCon

                            PERMANENT EXECUTIVES

                  (Amends HCO Pol Ltr of February 17, 1961)

    The award of Permanent Executive status has  hitherto  been  delayed  by
changes

    in the processing requirements set forth in HCO Pol  Ltrs  of  July  22,
1961  and October 23, 1961.

    Effective immediately, the award  of  full  permanent  Executive  status
shall only be made to an executive who has fulfilled  all  the  requirements
as laid down  in  HCO  Policy  Letter  of  February  17,  1961,  Staff  Post
Qualifications, and who has also been checked out as stably clear by HCO.

    Meanwhile, any Executive who has fulfilled all the requirements  of  HCO
Policy Letter of February 17, 1961, except the processing requirements,  and
who is not yet stably clear, shall be  awarded  the  status  of  Provisional
Permanent Executive. This will entitle him/her to  draw  the  full  pay  for
his/her post. But he/she will not be allowed to draw permanent  staff  bonus
units as an executive until such time as he/she is checked  out  by  HCO  as
stably clear.

LRH:sf.rd                                      L. RON HUBBARD Copyright�
1962 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 21 MAY 1962

CenOCon

                               PERMANENT STAFF

                        (Cancels earlier directives)

    When a staff member has completed a contract with the organization,  has
passed an examination on the Pattern of a Central Org  and  has  received  a
cleaned Prepcheck on the last two pages of the Joburg  and  Form  6A,  Saint
Hill, informed of this, will issue a Permanent Staff  Certificate  for  that
staff member.

                                                   L. RON HUBBARD

LRH-.jw.jl.cden Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

[Cancelled by HCO P/Ls 9 August 1971 Issue IV, Urgent-High Crime P/L-
Operation Staff Stability

and Personal Security, 16 September 1971 Issue     III, same title, and 8
January 1972 revision of 9 August 1971 Issue IV, in the Year Books.]

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 5 JUNE 1962

CenOCon

                          PERMANENT STAFF PRIVILEGE

    Staff Members who complete Permanent Staff requirements may receive  the
benefit of International Membership  while  they  are  on  the  staff  of  a
Central Organization or City Office.

    A N/C invoice is made out by  Accounts  (so  that  records  exist)  upon
application by a staff member.

    If a Permanent Staff Member leaves the Org voluntarily or  is  dismissed
for a valid reason, the International Membership fee becomes  payable  (part
of a year's membership to be worked out pro rata).

                                             L. RON HUBBARD

LRHJw.cden Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

           HUBBARD COMMUNICATIONS OFFICE     Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 4 JANUARY 1966

Remimeo     Issue V All Staff Hats A copy given to

 each new person

 employed   PERSONNEL

                                  STAFF STATUS

             (This is a Policy Letter. The basic law  of  this  organization
             and its rules are found only  on  letters  such  as  this  one,
             printed as this one is, green ink on white paper and signed  as
             this one is.)

    A Staff Status is a number giving the value and promotion eligibility of
a staff member in this organization.

    The number appears after a person's name on the  organization  board  in
the Communication Centre.

    The numbers run from zero to ten. They designate the  type  of  post  to
which a person may be promoted or the status of the person.

    It is important to have a higher status number. Therefore do all you can
to increase yours.

 The status numbers most important to a new staff member are 0 (zero), 1 and
                                                                          2.

|0 |=|Temporary|
|1 |=|Provision|
|  | |al       |
|2 |=|Permanent|


Above that are the promotional numbers which must be  earned  by  study  and
experience in the organization.

    There are also technical  status  numbers.  These  are  not  necessarily
required  of  personnel  in  non-technical  departments  and  are  elsewhere
described.

    If you do your job in this org and study how to be a better staff member
you will advance and will be secure.

   The first three status numbers and the states follow:

                                  TEMPORARY

    A staff member who is newly hired is designated 0  (zero)  status  after
his or her name  on  the  organization  board.  The  person  is  classed  as
TEMPORARY until he or she has been to Review after a few weeks on post.  The
TEMPORARY must obtain a slip from their immediate  senior  saying  they  are
doing fine on post and present this to Review. Review may require they  have
a knowledge of the org board and comm lines and their own department  before
passing them. Review may give the person who bears a recommendation  several
interviews to pass the exam but after the 3rd exam is failed, must  dismiss.
If they have no recommending slip, Review notes their  name  and  tells  the
person to get one from their senior and come  back.  Review  keeps  a  close
record of all persons calling on it. Review, when a recommendation  slip  is
presented, then may examine the person concerning the  org  board,  etc,  as
per current "provisional" check sheet.

     If the TEMPORARY is recommended and passes, Review assigns the person a

PROVISIONAL Staff Status and advises  Org  Board  and  Personnel  Files  by
sending them chits attesting the fact. The staff member also gets a copy.

    While TEMPORARY a staff member may be dismissed with or without cause by
his immediate superior or by Review or a Secretary or anyone  senior  to  a
Secretary.

    If Review does not pass the  Temporary,  Review  dismisses  the  person.
However, if the person is to be dismissed, Review  must  inform  the  person
what he must do to make himself more employable, get  the  person  on  a  PE
Course and processed, etc.

    When Review tells a Temporary he or she did not pass  or  is  dismissed,
Review also informs Dept 1, Personnel Officer.

    Any Temporary, dismissed, may apply again to the Personnel  Officer  for
employment in another section or department of the  org.  Pay  ceases  while
under dismissal. Therefore when Review dismisses a TEMPORARY, Review-

1.   Tells the person he has not passed and no more chances will be given.

2.  Tells the person how to become more employable.

3.   Puts the person in the files for possible future employment if the
    conditions are met (2 above).

4.   Informs Dept 1. Dept 1, being advised of a dismissal:

   (la) Informs Accounts at once. (2a) Makes a note of it in the person's
   file noting also Accounts is informed.

       (3a) Notifies the person's immediate superior whether the superior is
                                                  otherwise informed or not.

    If a Temporary dismissed is upset about it, he or she is sent to the
                                  Chaplain.

    The Chaplain, on any dismissed person coming to him should ascertain  if
the above lines were followed properly, that no ethics policy or  order  was
violated by superiors or org  officers  and  that  the  person  follows  the
advice to become more employable if the dismissal is in good order.  If  the
Chaplain finds a gross irregularity in  a  dismissal  he  should  bring  the
person to Ethics.

   TEMPORARY is designated as 0 status on the org board.

    Every quarter the HCO Exec Sec of an org must dismiss  all  persons  who
have Temporary Status and have not become  Provisionals.  Such  persons  are
sent to Review for dismissal.

                                 PROVISIONAL

    A staff member given a PROVISIONAL rating may have  recourse  to  Ethics
and have an Ethics hearing if dismissed. He  may  be  transferred  to  other
divisions without a hearing if his division is over-manned.

    A person, after one year, may apply for permanent status. A PROVISIONAL
    is designated as "1" on the org board after his or her name.

    To obtain permanent status a PROVISIONAL must obtain his  or  her  Basic
Staff Certificate. This has a check sheet for which  the  HCO  EXEC  SEC  is
responsible for compiling. This is covered in earlier Policy Letters.

    The certificate is examined for  by  Review  and  issued  by  Certs  and
Awards. The requirements are relatively elementary but are quite firm.

      Ethics chits issued while the person was employed are taken into
                               consideration.

    The Secretary of the person's division must recommend  permanent  status
in writing to Review before an exam may be given.

                                  PERMANENT

    A PERMANENT STAFF MEMBER may not be demoted,  transferred  or  dismissed
without a full Committee of Evidence being  held.  The  person  may  himself
request a change  of  status  or  another  post  or  may  resign  without  a
Committee of Evidence being  convened.  (The  Evidence  and  findings  of  a
Committee of Evidence are taken by a Committee composed of one's  co-workers
and to be valid and put into effect must be passed by LRH personally.)

    No person may be paid as permanent or posted  until  the  person's  name
appears in a SEC ED. LRH Executive Director may not at  his  own  discretion
wish to make the permanent award and if not included in a Sec Ed it  is  not
awarded.

    PERMANENT status is then designated on the Org Board by the numeral  "2"
after a person's name.

    Certs and Awards issues the Permanent Certificate, but only after a  SEC
ED so declaring has been issued.

    Review, passing a person for permanent must advise Dept 1 Personnel, and
the AdCouncil to prepare a SEC ED for LRH Exec Dir issue.

    The SEC ED advises Accounts and Org Board, and no pay may be changed  or
the permanent status posted until the SEC ED is issued.

   A person failing to get a permanent status remains provisional.

    A person with PERMANENT status  gets  longevity  pay  according  to  the
number of years employed, at so much for each year.  This  is  backdated  to
first employment.

                                HIGHER STATUS

    The higher status numbers are  given  to  staff  members  as  earned  by
passing check sheets. Gaining a higher status does not  mean  promotion  but
eligibility for promotion, said eligibility being in plain view on  the  org
board with higher status number.

    No one may have a higher status than 2 after his or her name on any  org
board without meeting all requirements up to  the  new  status  sought,  and
passing the check sheet for each status in sequence.  Items  already  passed
are credited on any future check sheet where the items occur  on  the  check
sheet and have been passed.

    The HCO Exec Sec WW is responsible for all check sheets for staff status
and the use and following of this Policy Letter via HCO Exec Sees in orgs.

   Staff quotas for Divisions and Sections are set by the Advisory Council.

    No hiring, promotions, assignment of status  or  appointments  are  made
except as made above.

                                             L. RON HUBBARD

LRH:ml.rd Copyright �1966 by L. Ron Hubbard ALL RIGHTS RESERVED

[Modified by HCO P/L 5 January 1969, Staff Status Two,  Volume  1-page  136,
Volume 5-page 255, Volume 7-page 503.]

                HUBBARD COMMUNICATIONS OFFICE . Saint Hill Manor, East
                Grinstead, Sussex

                     HCO POLICY LETTER OF 29 APRIL 1966

Remimeo All Staff Applies to Dir Review Staff Tr Officer

                        POLICY CHECK OUTS AND E-METER

    When a staff member who is taking a check out from  the  staff  training
officer flunks, regardless of his grade of release or  state  of  case,  the
following is done:

                                REMEDY POL-A

    1.   He or she is meter checked out on misunderstood words and these are
        handled.

    2.   He or she is checked out for disagreements with policy and these
        are handled.

                                REMEDY POL-B

    When a staff member who has been so reviewed  still  has  a  high  flunk
rate, he or she is given full meter  handling  on  the  subject  of  earlier
admin  systems  or  earlier  policies  and  these  are  handled  as  to  (1)
misunderstood words and  (2)  disagreements  with  the  earlier  systems  or
policies.

    The above actions in a small org are all  done  by  the  staff  training
officer. In a large org the actions of Pol Ltr check out  are  done  by  the
staff training officer and if a flunk occurs the staff member is sent  to  a
Review auditor at once to get Remedy Pol-A done.

    If the staff training officer's check out log  (which  he  keeps)  shows
that Remedy Pol-A is not handling the person then Remedy Pol-B  is  directed
by the staff training officer and done by the Review auditor.

    The Review auditor is under the orders of the staff training officer  in
matters concerned Li this Pol Ltr. NO other action may be undertaken by  the
Review auditor other than those directed by the staff training officer.

    Please note that to do  misunderstood  words  and  disagreements  before
check outs violates the Fast Flow System of Management as one is  correcting
errors which have not occurred. In the Fast Flow System  of  Management  one
corrects only after actual errors have occurred, otherwise the  org  becomes
the typical bureaucracy that is making our era  miserable.  We  are  in  the
business of making things better.

                                             L. RON HUBBARD

LRH:lb-r.cden Copyright � 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

           HCO POLICY LETTER OF 20 JULY 1966 AMENDED 19 MARCH 1968

Remimeo

                                STAFF STATUS

                 (Corrects all earlier Sec Eds and Pol Ltrs)

    The intentions of the staff status  system  and  the  conduct  of     it
require a clarification as follows:

                                  TEMPORARY

    1.   After two weeks' employment, if a  newly  hired  staff  member  can
obtain a written recommendation from his immediate superior, he  can  report
to the Staff Training Officer in the Qualifications Division, give  him  the
recommendation and receive the training materials for  provisional.  He  can
then study these and get checked out on them by the Staff  Training  Officer
and if passed, get his Staff Status One, Provisional.

                           STATUS ONE PROVISIONAL

    2.   When the Provisional Staff Member has his Staff Status One, he  can
receive the materials for Staff Status Two from the Staff  Training  Officer
and begin to study and pass them by check outs from day to day. When he  has
passed them all, he is given a written examination  and,  passing  this,  he
obtains his Staff Status Two.

                              STAFF STATUS TWO

    3.   When a staff member has his Staff Status Two he can apply for the
materials for Staff Status Three, executive rating, and so on up the Staff
Status levels.

    Obtaining an executive Staff Status does not ensure the  appointment  as
an executive but makes one eligible for such appointment.

    The one year service between One and Two is abolished. Only a Staff
    Status Two is now eligible for contract.

    Staff Status Two, if on contract, is entitled to free processing  up  to
Grade V, a 50% discount on training and further processing and uniforms.  No
lower status has these privileges. This is true for all  Orgs,  SH,  WW  and
AO.

    A Temporary Status staff member may be dismissed, transferred or demoted
without any Ethics action. Any person  still  a  temporary  status  after  3
months on staff will be let go.

    A Staff Status One must have been given  an  Ethics  Hearing  and  found
guilty of a misdemeanor or  more  in  order  to  be  dismissed  but  may  be
transferred without a hearing.

    A Staff Status Two must be given  a  Committee  of  Evidence  and  found
guilty beyond reasonable doubt to be dismissed and an Ethics Hearing  to  be
demoted or transferred.

    A deputy or acting appointment may be demoted without Ethics action, but
only to the last permanent grade.

 . Staff Members may request transfer or demotion without Ethics action.

      PENALTY If a Staff Member breaks his Contract, leaving employ or going
                                                             to a higher Org

with Contract incomplete, he is then liable for FULL PAYMENT of all  courses
and processing he has received at FULL RATE (not just  50%),  and  owes  for
all transport or expenses he may have been paid.

                               SECURITY CHECKS

   Security Checks should be given any new staff on a meter.

    When a theft or insecurity has occurred staff should consent to  such  a
check and such a consent is contained in the hiring Contract.

                                 CHECK OUTS

    Any staff member receiving a check out from the Staff  Training  Officer
and flunking is told to go off and study some more. The item  being  checked
out is marked with a date and initial at the  point  just  about  where  the
flunk occurred and if the staff member comes for re-examination  within  one
week, the item being checked out is simply checked from the  last  mark  on.
But if more than one week elapses the whole item must be examined again.

    A staff member is only sent to STAFF REVIEW OFFICER for remedies if  his
flunks have been continual and he is not making progress at all.

    A log, loose leaf, containing the names of a staff member  per  page  is
kept by the Staff Training Officer.

    The Staff Training Officer may not hold any additional post  than  Staff
Review Officer and if so check outs must consistently be at  one  period  of
the day  and  review  another.  If  traffic  is  too  heavy  not  even  this
additional hat may be worn. If Staff  Review  Officer  is  singly  held  the
holder may also audit staff, and do assists.

   ORG BOARD The Org Board must reflect the status of a staff member.

   UPPER STATUS GRADES Grades Three and above are given check sheets by the
   Guardian WW.

                                EVENING STUDY

    Staff members should study in their own time not on the  job.  But  they
may be examined or reviewed while on the job.

L. RON HUBBARD

Founder

LRHjc.rd

Copyright (c) 1966, 1968

by L. Ron Hubbard

ALL RIGHTS RESERVED

[Note: The 19 March 1968 amendment added the last sentence in  paragraph  8,
and also the section headed "Penalty"; and under "Security Check" added  and
such a consent is contained in the hiring Contract and changed  No  Security
Check should he  given  any  new  staff  on  a  meter  except  investigatory
personnel to the above.]

                                ADDENDUM per

                HCO POLICY LETTER OF 22 AUGUST 1966 Issue III

    Only a staff member with Staff Status  Two  is  eligible  for  contract.
Thus, before a Class VI may start his  actual  Internship  period,  he  must
come on staff and while working in the  org,  study  for  and  attain  Staff
Status Two, at which time he will be eligible for both Internship  (provided
of course  he  meets  the  other  requirements  for  Internship)  and  staff
discounts.

L. RON HUBBARD

LRH:lb-r.rd Copyright �1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 5 JANUARY 1969

Remimeo Guardian Hat RAP

                              STAFF STATUS TWO

        (Modifies HCO Policy Letter 4 January 1966, "Personnel, Staff
                                  Status")

    Staff Status Two, which  precedes  staff  signing  a  contract,  may  be
awarded by a duly appointed Asst Guardian and the ED awarding  such  may  be
okayed by the LRH Comm provided application for such is accompanied by  full
CSW which demonstrates conclusively that the applicant  is  fully  qualified
as per policy for Staff Status Two.

    Any violation of this policy which results in an improper award of Staff
Status Two being made will be considered as a False Report and  will  result
in the assignment of a Condition of Doubt.

                                             Mary Sue Hubbard  The  Guardian
                                             WW

                                             for L. RON HUBBARD

                                             Founder

LRH:ci.cden Copyright � 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 2 AUGUST 1971

Remimeo Sen Orgs SO Orgs CLOs FLAG

                                 STUDY TIME

   A staff member is entitled to T-h hours study or auditing time per day.

    Executives are responsible for so scheduling work that this time becomes
available to their staff but it must be additional to eight  hours  of  post
work.

    All activities including Flag CLOs or ships must have a  Crew  or  Staff
Course Supervisor who observes "What Is a Course?"  P/L  including  suitable
scheduling  that  does  not  interfere  with  work  and  makes   Supervision
available to all crew or staff. Roll call, materials,  stats,  etc  must  be
part of this course.

    Where a Foundation and Day Org exist together the staff may study in the
other org so long as that org does have a Supervisor.

    The Supervisor must at  least  have  been  hatted  by  the  Mini  Course
Supervisor Hat and must know the Word Clearing Series of HCO Bs.

    A typical solution would be three to four crew or staff course periods a
day, each of 21/2 hours, morning, afternoon and evening  with  the  crew  or
staff member enrolled and assigned to a  specific  course  period  and  roll
called for that period.

    A crew or staff member must have gone through  lines,  be  invoiced  and
enrolled, must have had his student hat put on and must in all  respects  be
a student for that period to which he is assigned.

    An Exec which restrains such attendance is driving himself into cope  by
failing to take a routine organize action.

                                    QUAL

    Any crew or staff member must have been programmed ONTO not off  of  his
current post.

    The question is what is he lacking to qualify for the  post  he  is  on?
Staff Member Hat? SS I? SS II? AB and Sea Watch Picture Book? Post hat  with
checksheet and pack? Divisional hat?  Officer's  Checksheet?  Exec  Cramming
Course? Tech Courses? OEC? What has he missed to fully qualify for the  post
he is now on?

    When he's done all this up to the post he is on or the post in case of a
recruit he will be on he has arrived at "A" and only now could he  think  of
going to "B" (see Supreme Test of a Thetan HCO B).

    When this study is done,  tech  courses  can  be  considered.  But  Tech
courses are in the same classroom under the same Super.

    Qual does  FULL  Word  Clearing  rundowns  in  the  same  Department  as
programming.

                                 INCOMPLETES

     You will find numerous incomplete courses amongst staff and crew. These

became incomplete because of a misunderstood word or  earlier  misunderstood
    subject. An Exec who is a failed student also has misunderstood words.

    So failure to sign up or attend are the business of the Course Super  or
the same Dept in Qual. It comes down to a misunderstood word.

                                STRAIGHT ORG

    The only way an org will come out  straight  is  by  forbidding  musical
chairs and getting in such a program as this.

                                AUDITOR HATS

    Auditors have hats as well as Tech. Lack of knowing their staff hats and
auditor hats is a reason for losses. Student  and  staff  hat  comes  before
tech.

                                AUDITING TECH

    When an org expands it must observe its 2 to 1 Admin Tech ratio. Admin
    people can qualify as auditors part time.

    Deserving staff members when properly  replaced  can  go  on  full  time
training. Only when a crew or staff member has been a good attending  upstat
student on part time with  good  post  stats  should  he  go  on  full  time
training.

                                 OTHER TECH

   Posts often have other tech such as engines or cars or machine
   operation.

    When possible this is studied part time in the usual way. Crew and staff
members may also be sent to  special  outside  schools  for  brief  training
periods.

                                   SUMMARY

    When Qual does not do such programming, when the org has  no  on  policy
part time crew-staff course supervisor then it unstabilizes  its  people  by
leaving them untrained and will be upset by any effort to expand.

    HCO Expediters just hired will be a hindrance unless  they  are  rapidly
put through basic training on part time study, rigidly adhered to  and  well
organized.

    People already on post in orgs are seldom  programmed  and  trained,  at
this writing, to the post they are on.

    Execs often mistakenly do not cooperate in such part time training. Such
    courses do not consider a non-attendee a blown student but should.

    By following this P/L expansion can occur and  staff  members  can  hold
their posts much more easily.

   This is a very rewarding program. It must be followed.

                                             L. RON HUBBARD

                                             Founder

LRH:sb.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 22 JANUARY 1972 Issue II

Remimeo                 (Cancels and replaces HCO PL of Personnel
        20 Jan 72 of the same title)

Programmer

                       Personnel Programming Series 1

                            PERSONNEL PROGRAMMING

   A Programme can be defined as:

   "A plan of study for an individual student over a given period."

    "A Plan of procedure; a schedule or system under  which  action  may  be
taken toward a desired goal. The keynote is a sequence of actions."

    "To work out a sequence of operations to be performed by a person     or
computer."

    The root words associated are Programme (French)-A  public  notice,  and
Prographein (Greek) To write before. (Webster's 7th Collegiate Dictionary.)

    A Personnel Programmer works with individual staff members and draws  up
workable personnel programmes and sees that they are fully executed.

    The purpose of a Personnel  Programmer  is:  to  help  LRH  to  expertly
programme each staff member to a point of real success on his own  post,  to
operate well as a member of the group and attain higher  and  higher  levels
of skill, knowledge and ability, through  full  use  of  the  technology  of
Scientology and Dianetics.

                                             Qual Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:mes.rd Copyright �197 2 by L. Ron Hubbard ALL RIGHTS RESERVED

                                                       NOT HCO POLICY LETTER
                                                 CORRECT COLOUR FLASH RED ON
                                                                       WHITE

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                   HCO BULLETIN OF 23 OCTOBER 1971 Issue I

                                               Remimeo Personnel Programmers

Personnel Programming Series 2

                         PERSONNEL PROGRAMMING RULES

    There are certain rules which apply to Personnel Programming,  which  if
violated, will result in unsuccessful and incomplete  personnel  programmes,
and subsequent low morale and stats.

 1. "All the rules of auditing apply in personnel programming" - LRH "A Talk
   on the Basic Qual" tape 5 Sept 1971.

 2. The primary purpose of personnel programming is to get each staff member
   competently wearing their own post hat, and operating well and  smoothly
   as a member of the group.

 3. The Basic Personnel Programme provides: (as per the attached chart)

          A.  One main entrance channel comprising Sea Org and staff basics,
                                           culminating in full post hatting.

   B.  The Tech route.

   C.   The Policy route.

   D. The Seamanship route. (Sea Org Only)

 4. The Personnel Programming Repair  Programme  is  that  which  designates
   repair training actions on past posts in order to make the current  po't
   occupiable, or short repair  actions  which  are  interjected  into  the
   current Post Advance Programme, to handle a situation  on  the  person's
   post.

 5. The Personnel Programming Advance Programme is that programme which lays
   out the steps necessary to get the person fully on post.

 6. Do not do unnecessary repair actions.

 7. Do not interject or allow study actions which violate the programme the
   person is on.

 8. Let staff members have their wins on programme actions and see that each
   completion is separately declared.

 9. Complete major programme cycles and do not switch routes in mid-
   programme.

10. Work to complete each major programme in turn, resulting in a fully
   trained and processed staff member and Sea Org Member.

11. Complete earlier cycles begun before starting a new cycle.

12. In the case of older staff members who have many incomplete  actions  or
   checksheets in all routes, prescribe the  necessary  repair  completions
   and get the person into the route which will most benefit him on post.

13. Be prepared to redo some programmes if skipped gradients and missing
   data are discovered.

14. Be prepared to interject a post repair programme into any cycle, as an
   immediate action required to handle a PT situation.

15. Ensure all programmes incorporate full word clearing of all materials
   and tapes per FO 2960 Course Requirements (SO only).

16. Use full study tech and every tool we have to get your result:

   A.  Word Clearing

   B. Demos

   C.   Star-rate checkouts

   D. Clay demos

   E.   Drills

   F.  Cramming

   G.  The Org Library.

17. Do not issue stereotype programmes. Each must be done individually, as
   per any preclear programme.

18. Push each person to a win, then another win, and another win, and so
   on.

19. The workability of a programme is "Is it being done?" If a staff  member
   bogs, the programme must be re-examined  for  skipped  gradients  and/or
   missing data or incorrectly included data.

20. Draw up the length of programmes and the time  limit  according  to  the
   capacity of the staff member.  Newer  staff  or  staff  needing  repairs
   should be short programmed to a  win,  then  can  have  slightly  larger
   programmes.

21. Do not get "stuck on a win" with one programme and give that programme
   to all others. Programmes are individual.

22. See that staff go to the Registrar to sign up for Courses and
   checksheets after being programmed. 60% of staff can get lost if this is
   not done.

23. Schedule needed Specialist Sea Training cycles at a "rest point" in a
   post hatting programme cycle. (SO Only.)

24. A programme rest point is: A completion to F/N VGIs.

25. Push staff cases to get completed to VA  and  get  them  onto  the  Solo
   Course. This is not a long course and can also  be  scheduled  in  at  a
   "rest point", depending on how the person is doing on post.

26. Tell staff members to come and see you when they reach Points 24 and 25
   above so that you can adjust their programme accordingly.

27. Get Crew Supervisors to supply weekly lists of any not attending crew
   study regularly. Call these in and find out why and get them back on
   course.

28. Programme in Dianetics and Scientology books into programmes liberally.
   These contain basic operating data vital to all staff.

29. Upsets on past posts still causing PT distress require auditing and the
   C/S must be advised.

30. Rehabilitation of the person and cleaning up  past  post  misunderstoods
   on past posts which were failed or lost may play a vital part in getting
   an unmoving staff member on the road to success again. This, of  course,
   is a Personnel Repair action.

31. If the Personnel Programmer is not familiar with a post area  and  what
    is required to get the  person  on  post,  he  must  go  into  the  data
    collection step and could get added data from the person's senior.

32. A Personnel Programmer must know the Org Board or Org Boards in the
    areas in which he is operating.

33. There are three main areas which lead to unnecessary staff losses in
    programming:

   A.  Trying to do a programme with missing or wrong data.

   B.   Mis-programming.

   C.   Mis-Course Supervision.

34. All the rules of study apply to Personnel Programming.

35. Do not commence the metered programming action with the TA  above  3.50
    or below 2.0. End off and advise the C/S to handle. Meantime the  person
    can study their next needed action.

    The only limitations to personnel programming  are  the  actual  courses
available in a given org. Sea Org Members have  the  most  benefit  in  this
because all courses are available to them at all times.

    If an org recruits in excess and programming is  done  well,  getting  a
person to their nearest AOSH for higher level training and  processing  will
be routine and no problem.

    STOs must wear their hats as part of the STO network, keeping  track  of
area org staffs doing local training, pushing them through, and seeing  that
they get back to their orgs fast.

    Personnel  programming  plays  a  very  important  role  in  the  actual
prosperity and viability of an org and its staff.

   HCO puts an org there, but Dept 13 makes it RUN-gets it operating.

                                             Judy Ziff

                                             Qual Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:nt.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                                     261

                                                       NOT HCO POLICY LETTER
                                                 CORRECT COLOUR FLASH RED ON
                                                                       WHITE

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                  HCO BULLETIN OF 23 OCTOBER 1971 Issue II

                                               Remimeo Personnel Programmers

                       Personnel Programming Series 3

                      PERSONNEL PROGRAMMING TECHNOLOGY

    "All the rules of auditing apply in personnel programming" - LRH "A Talk
on the Basic Qual" tape 5 Sept 1971.

    As in all preclear programming (the C/S must have  and  use  data  about
that preclear), so the Personnel Programmer must have full data on  a  Staff
Member to be able to do intelligent and successful personnel programming.

    Successful programming  =  the  programmes  being  done,  staff  members
winning, wearing their hats better and more fully, their stats  are  up  and
into a higher range. The org is into a higher operating level.

   The steps of Personnel Programming are:

   A.  Data collection. Collect all past and present post and study data.
   B.   Data evaluation. Evaluate the data received. C.   Draw up a
   proposed programme.

   D.  Interview the staff member on the meter, with the proposed programme
       and all data to hand and check out the programme  for  validity  and
       making any needed adjustments, to F/N VGIs.

   Therefore, the operating procedure of Personnel Programming is:

 1. Get each person to fill out the full Tally sheet.

 2. Do the Personnel Programming White Form on each staff member.

 3. Study the tally sheet and see what has been completed, what is
    incomplete, etc.

 4. The immediate goal is to get each staff member fully wearing his hat, as
    a participating staff member and SO member.

 5. Make a list of all incomplete Courses or checksheets, listing them in
    order of completeness to the least completed. This is the programme
    error summary.

 6. Which of these incomplete courses or checksheets affect the staff
    member's current post? Mark these with a star.

 7. Recheck what actual progress the staff  member  has  made  on  his  post
    hatting cycle. List out any and all missing  steps.  This  is  the  Post
    Advance Programme-to bring the person up to where he should  be  on  his
    post.

 8. Check SO Basics and see if the SO member hat is done.

 9. Check staff member basics and see if SS I and II are done.

10. NOW, with the purpose in mind to get that staff member on post and
   operating as a member of the group, draw up a proposed programme for the
   person.

11. Call in the person, and ON THE METER, go over and present the tentative
   programme to the person.

12. If there are any disagreements, first check for misunderstood words and
    clean these up Method 2, each to F/N.

13. Now, make any needed adjustments, putting in a time  limit  (shortening
    into a series of shorter programmes, or putting  in  a  missed  training
    action) to F/N VGIs.

14. Send the person to the Examiner and then to the Registrar  to  sign  up
    for the first course or checksheet on  the  programme,  then  to  Course
    Super and back to post.

15. Collect exam. If no F/N VGIs at Examiner, the staff member's  personnel
    folder and programme will have' to be re-evaluated, the worksheets taken
    during the programme examined and the error found. Then  the  person  is
    brought back and the programme corrected and to Examiner with F/N VGIs.

16. No staff member who did not F/N VGIs at Examiner may be neglected or
    left with a wrong programme. This must be handled.

17. Write up five copies of the programme and send to:

   A. The staff member

   B.  The person's Div head

   C.  F/MAA or MAA

   D. Pers Enhancement T/M

   E.   Staff Course Supervisor.

1 8. Put a time limit on each programme.

19. Assign the staff member's Division head responsible for getting it
    done.

20. Put up a set of Personnel Enhancement T/M baskets for:

   A.  One day (urgent repair or cramming cycle). B.  One week. C.  One
   month. D.  Three months.

21. Place the T/M copy in the appropriate T/M basket.

22. File all papers and worksheets in the staff member's Personnel File in
    Dept 13.

23. Copy any needed data off the Personnel Programming White Form and body
    route the form to pc Admin for filing in the person's pc folder.

24. Get the person to complete the programme.

25. If the staff member goes well on the first two or three steps  and  bogs
    down, call the person  in  and  recheck  the  programme  for  a  missing
    gradient, misunderstoods, etc to F/N VGIs. Distribute any amendments  to
    that person's programme as per 18 above.

26. When each programme is complete, recheck the tally sheet, see that it
    is fully updated, re-examine the Personnel Programming White Form.

27. Call the staff member in (tell him to bring his stats) and draw  up  his
    next programme. If the person isn't fully  and  totally  flying  on  his
    post, more actions will be required. If the person is doing very well on
    his post, then programme him/her into the channel of training which will
    most benefit him/her on post and in accordance with future plans. To F/N
    VGIs.

                                             Judy Ziff Qual Aide for

LRH:JZ:nt.rd                                       L. RON HUBBARD

Copyright� 1971                                  Founder

by L. Ron Hubbard

ALL RIGHTS RESERVED

                                                       NOT HCO POLICY LETTER
                                                 CORRECT COLOUR FLASH RED ON
                                                                       WHITE

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                 HCO BULLETIN OF 23 OCTOBER 1971 Remimeo
     Issue III Pers Programmer

C/Ses                     Personnel Programming Series 4

                      PERSONNEL PROGRAMMING WHITE FORM

    The following is a White Form for Personnel Programming. It is done on a
meter. The answers are written on this form with all E-Meter reactions.

    This could be a valuable tool in getting needed data for compiling valid
and workable personnel programmes and getting any  and  all  past  areas  of
post upsets cleaned up.

    Copy off important details required for personnel programming  and  send
this Personnel Programming White Form to the HGC for  filing  in  the  staff
member's pc folder.

    Tell the Staff Member that "This is a Personnel Programming White  Form.
This is not auditing."

|NAME|               |POST|               |DATE  |             |
|ORG |               |    |               |      |             |


|1|How long have you been in the|               |E-Meter      |
|.|Sea Org? How long have you   |               |Reaction     |
| |been a Scientologist? What   |               |             |
|2|was the first book you read? |               |             |
|.|                             |               |             |
|3|                             |               |             |
|.|                             |               |             |
| |                             |               |             |
|4|                             |               |             |
|.|                             |               |             |
| |                             |               |             |
|5|                             |               |             |
|.|                             |               |             |
| |                             |               |             |
| |                             |               |             |
| |What other Scientology or    |ks have you    |             |
| |Dianetics boo                |read?          |             |
| |                             |               |             |
| |                             |               |             |
| |                             |               |             |
| |What was the first tape you  |               |             |
| |ever heard?                  |               |             |


 6. What past posts have you held?

|Post                | |Where       | |When    | |          |
|                    | |            | |        | |          |
|                    | |            | |        | |          |
|                    | |            | |        | |          |
|                    | |            | |        | |          |
|                    | |            | |        | |          |
|                    | |            | |        | |          |
|                    | |            | |        | |          |
|                    | |            | |        | |          |


|                   | |            | |        | |           |
|                   | |            | |        | |           |
|                   | |            | |        | |           |
|                   | |            | |        | |           |
|                   | |            | |        | |           |


7. What posts did you have wins on?

|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |


8. What posts did you have difficulties with?

|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |


9. What posts before Scientology did you have wins on?

|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |


10. What posts before Scientology did you have difficulties with?

|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |
|                                              | |          |


|                                                           |
|                                                           |


11. What are your areas of interest in the Sea Org?

|                                                           |
|                                                           |
|                                                           |
|                                                           |
|                                                           |


12. What are your areas of interest in Scientology and Dianetics?

|                                                           |
|                                                           |
|                                                           |
|                                                           |
|                                                           |


13. Is there any specific post (or posts) you had a huge win on?

|                                                           |
|                                                           |
|                                                           |


14. Are you having any particular difficulties with your current post?

|                                                           |
|                                                           |
|                                                           |
|                                                           |


15. Is there any specific area of your post requiring more specialized
   training? What sort of training?

|                                                           |
|                                                           |
|                                                           |
|                                                           |


16. Do you know the Org Board for your Division or Org?

|                                                           |


17.   Do you know how to route a communication to anyone in the org or
ship?

18.   Is there much dev-t in your area?__________________ _________

19.   Do you know how to deal with dev-t? _______________ _________

20.   Is there anyone who is distracting you from your post?

21.   Is there any way you could do your post better?

22.   Have you completed your Mini Hat?

23.   Do you have any misunderstoods on your Mini Hat?

24.   Have you completed your full hat checksheet?

25.   Do you have any misunderstoods in your full hat checksheet?

26.   What would be of assistance in helping you to wear your hat more
fully?

27.   Is there anything else you would like to say about your post or hat?

      Thank you. That's it.

                                             Judy Ziff LRH:JZ:nt.rd
                             Qual Aide Copyright � 1971
              for by L. Ron Hubbard                                  L. RON
HUBBARD ALL RIGHTS RESERVED                            Founder

                                                       NOT HCO POLICY LETTER
                                                 CORRECT COLOUR FLASH RED ON
                                                                       WHITE

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                  HCO BULLETIN OF 23 OCTOBER 1971 Issue IV

Remimeo Pers Programmer

                       Personnel Programming Series 5

                  MASTER PERSONNEL PROGRAMMING TALLY SHEET

    Purpose: To ensure that Personnel Programmers have  full  data  to  hand
when doing personnel programming.

    This is the master tally sheet and once filled in by all  staff,  it  is
filed carefully in the  staff  member's  personnel  file  in  Dept  13,  and
thereafter filed as staff complete courses and checksheets.

   The tally sheet is attached.

                                             Judy Ziff

                                             Qual Aide

                                                for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:nt.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                                                       ORIGINAL COLOUR FLASH
                                                              BLACK ON WHITE

                  MASTER PERSONNEL PROGRAMMING TALLY SHEET

|To: |                 |               |Dat|                   |
|    |                 |               |e: |                   |
|From|Personnel        |               |   |                   |
|:   |Programmer       |               |   |                   |


Dear Staff Member,

    Please fill in the attached sheet with ticks and dates, as indicated and
send back to me soonest.

    I will be using the data on this master tally sheet  along  with  other
 data to ensure  that  your  post  programming  and  future  programming  is
 properly done.

                                           Love,

                                       Personnel Programmer

|SEA ORG BASICS         |COMPLETE |we |INCOMPLETE      |APPROX  |
|(SO ONLY) 1. Sea Org SS|         |   |                |DATE    |
|2. SO Member Hat 3. AB |         |   |                |STARTED |
|4. Mission School 3rd  |         |   |                |        |
|                       |         |   |Just |Middl|Near|        |
|                       |         |   |Start|e    |End |        |
|                       |         |   |ed   |     |    |        |
|                       |         |   |     |     |    |        |
|                       |         |   |     |     |    |        |
|                       |         |   |     |     |    |        |
|                       |         |   |     |     |    |        |


|STAFF MEMBER BASICS                                            |
|1. Staff Status I 2.  |         |  |     |     |    |        |
|Staff Status II 3.    |         |  |     |     |    |        |
|OECVolO               |         |  |     |     |    |        |
|                      |         |  |     |     |    |        |
|                      |         |  |     |     |    |        |


|POST HATTING                                                   |
|1.|Mini Hat Divisional|         |   |     |     |    |        |
|  |Summary Mini Hats  |         |   |     |     |    |        |
|2.|of all Juniors Full|         |   |     |     |    |        |
|3.|post hat           |         |   |     |     |    |        |
|  |checksheetInci A-1 |         |   |     |     |    |        |
|4.|Div Hds-FP Member  |         |   |     |     |    |        |
|  |Hat Div Hds-Ad     |         |   |     |     |    |        |
|5.|Council Member Hat |         |   |     |     |    |        |
|6.|Fully checked out &|         |   |     |     |    |        |
|  |can competently    |         |   |     |     |    |        |
|7.|operate all        |         |   |     |     |    |        |
|  |machines in Div or |         |   |     |     |    |        |
|8.|Dept Data Series   |         |   |     |     |    |        |
|9.|Org Series         |         |   |     |     |    |        |
|  |                   |         |   |     |     |    |        |
|  |                   |         |   |     |     |    |        |
|  |                   |         |   |     |     |    |        |
|  |                   |         |   |     |     |    |        |
|  |                   |         |   |     |     |    |        |
|  |                   |         |   |     |     |    |        |
|  |                   |         |   |     |     |    |        |
|  |                   |         |   |     |     |    |        |


|10. Personnel Series   |COMPLETE |we|INCOMPLETE       |APPROX  |
|11. C/S Series (Tech & |         |  |                 |DATE    |
|Qual) 12. Target Series|         |  |                 |STARTED |
|13. Dev-T Series 14.   |         |  |                 |        |
|Stable Terminal        |         |  |                 |        |
|Checksheet 15.         |         |  |                 |        |
|OECVolforDiv 16.       |         |  |                 |        |
|AllFOsonDiv            |         |  |                 |        |
|                       |         |  |Just |Middl|Near|        |
|                       |         |  |Start|e    |End |        |
|                       |         |  |ed   |     |    |        |
|                       |         |  |     |     |    |        |
|                       |         |  |     |     |    |        |
|                       |         |  |     |     |    |        |
|                       |         |  |     |     |    |        |
|                       |         |  |     |     |    |        |
|                       |         |  |     |     |    |        |
|                       |         |  |     |     |    |        |


|POLICY                                                         |
|1.|OEC Divisional      |         |  |     |     |    |        |
|  |Volume Full OEC Snr |         |  |     |     |    |        |
|2.|OEC FEBC FEBC       |         |  |     |     |    |        |
|3.|Internship PRO      |         |  |     |     |    |        |
|4.|Course Tours Course |         |  |     |     |    |        |
|5.|Other Specialist    |         |  |     |     |    |        |
|6.|Courses             |         |  |     |     |    |        |
|7.|                    |         |  |     |     |    |        |
|8.|                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |


|TECH                                                           |
|1.|Wd Clearing Mini    |         |  |     |     |    |        |
|  |Course Checkout Mini|         |  |     |     |    |        |
|2.|Cse Student Hat TRs |         |  |     |     |    |        |
|3.|Course-HAS HQS HSDC |         |  |     |     |    |        |
|4.|HDG HC Mini CSC     |         |  |     |     |    |        |
|5.|HPCSC Solo Course   |         |  |     |     |    |        |
|6.|Academy 0,1,2,3,4   |         |  |     |     |    |        |
|7.|Non-Pro Course SHSBC|         |  |     |     |    |        |
|8.|C1VII Cl VIII HSST  |         |  |     |     |    |        |
|9.|C1IX C1X C1XI C1XII |         |  |     |     |    |        |
|10|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|11|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|12|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|13|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|14|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|15|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|16|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|17|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|18|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|19|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|20|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|21|                    |         |  |     |     |    |        |
|. |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |
|  |                    |         |  |     |     |    |        |


|FUTURE PLANS FOR TECH TRAINING:|                               |
|                               |                               |
|                                                               |


|SEAMANSHIP (SO ONLY)   |COMPLETE |we |INCOMPLETE      |APPROX  |
|                       |         |   |                |DATE    |
|                       |         |   |                |STARTED |
|                       |         |   |Just |Middl|Near|        |
|                       |         |   |Start|e    |End |        |
|                       |         |   |ed   |     |    |        |
|1.|Sea Watch Picture   |         |   |     |     |    |        |
|  |Book QM of Gangway  |         |   |     |     |    |        |
|2.|Anchor Watch        |         |   |     |     |    |        |
|3.|Rec/Fath Specialist |         |   |     |     |    |        |
|4.|Helm Specialist     |         |   |     |     |    |        |
|5.|Radar Specialist    |         |   |     |     |    |        |
|6.|Radio Specialist    |         |   |     |     |    |        |
|7.|Signals Specialist  |         |   |     |     |    |        |
|8.|Lockout Specialist  |         |   |     |     |    |        |
|9.|QM Specialist OOD   |         |   |     |     |    |        |
|10|Specialist Celestial|         |   |     |     |    |        |
|. |Nav Specialist Con  |         |   |     |     |    |        |
|11|Specialist Petty Off|         |   |     |     |    |        |
|. |Chsht SO Officer    |         |   |     |     |    |        |
|12|Chsht               |         |   |     |     |    |        |
|. |                    |         |   |     |     |    |        |
|13|                    |         |   |     |     |    |        |
|. |                    |         |   |     |     |    |        |
|14|                    |         |   |     |     |    |        |
|. |                    |         |   |     |     |    |        |
|15|                    |         |   |     |     |    |        |
|. |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |
|  |                    |         |   |     |     |    |        |


|MISS I ON A I RE       |                                       |
|SPECIALIST (SO ONLY)   |                                       |
|Mission School 2nd     |                                       |
|Mission School 1st     |                                       |
|                       |         |   |     |     |    |        |
|                       |         |   |     |     |    |        |


|PROCESSING          |                   |                      |
|Method One          |                   |                      |
|Highest   |Attained |                   |                      |
|Grade     |         |                   |                      |
|Future    |         |                   |                      |
|Plans f<  |         |                   |                      |
|          |3r       |                   |                      |
|          |processin|                   |                      |
|          |g:       |                   |                      |
|          |         |                   |                      |
|                    |Staff Member       |                      |
|                    |Signature          |                      |


                                             Judy Ziff

                                             Qual Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:nt.rd

                                                       NOT HCO POLICY LETTER
                                                 CORRECT COLOUR FLASH RED ON
                                                                       WHITE

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                   HCO BULLETIN OF 23 OCTOBER 1971 Issue V

Remimeo

Pers Programmer

EOs

                       Personnel Programming Series 6

               PERSONNEL PROGRAMMER ETHICS INTERVENTION RIGHTS

    Staff members get into Ethics  trouble  basically  through  improper  or
inadequate Dept 13 Personnel Enhancement activities.

   The staff member is:

   A. Not programmed.

     B.   Mis-programmed. (The current programme has neglected or mis-placed
                                                 an urgently needed action.)

   C.   Will not complete training or hatting cycles or programmes.

    When a staff member gets into Ethics trouble, the  Personnel  Programmer
should check his  records  and  see  if  the  staff  member  is  indeed  not
programmed or mis-programmed. If this is the case, he  must  appeal  to  the
Ethics  Officer  for  the  action  or  condition  to  be  suspended  pending
guaranteed completion of a Cramming and word clearing cycle.

    This would not be done if a person was named as an Interested Party in a
Board of Investigation or a Comm Ev for Crimes or High Crimes.

    If a staff member won't complete  programmes  and  hatting  cycles,  the
Personnel Programmer should assist the Ethics Officer by relaying all  known
data in a Knowledge Report.  Similarly,  the  Ethics  Officer  should  relay
information on failing staff to the Personnel Programmer  for  handling  and
so avert a real collapse of a personnel  or  Unit  or  Section  or  Dept  or
Division.

    By doing the above, we will be working towards the rehabilitation  of  a
person and using our technologies for the  greatest  good  of  the  greatest
number of dynamics.

                                             Judy Ziff

                                             Qual Aide

                                                for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:nt.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                                                       NOT HCO POLICY LETTER
                                                 CORRECT COLOUR FLASH RED ON
                                                                       WHITE

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                  HCO BULLETIN OF 23 OCTOBER 1971 Issue VI

Remimeo Personnel Programmer Execs

                       Personnel Programming Series 7

                        INDIVIDUAL STAFF STUDY ORDERS

    In order to protect personnel programming lines and ensure that  correct
personnel programmes are not violated or ignored by  others,  the  following
rule is introduced:

    ALL ORDERS CONCERNING INDIVIDUAL STAFF STUDY, CRAMMING OR TRAINING  MUST
BE SENT TO THE PERSONNEL PROGRAMMER FOR IMPLEMENTATION.

    The Personnel Programmer will then inspect the staff  member's  existing
programmes and handle as follows:

   A.  Compare the order against the existing programme.

        B.   Incorporate the order, as an urgent post repair cycle, into the
                                                         existing programme.

         C.   If the programme is badly violated, send the order back to the
                                       originator with a suggested handling.

    Copies of all Personnel Programmes will, in future, be sent to  all  Div
Heads, so the possibility of programme violation  is  minimal,  but  in  the
interests of stable progress of staff, the above rule is laid down.

    Any investigatory body must also check  with  the  Personnel  Programmer
before ordering any training actions.

                                             Judy Ziff

                                             Qual Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:mes.nt.rd Copyright � 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                                                       NOT HCO POLICY LETTER
                                                 CORRECT COLOUR FLASH RED ON
                                                                       WHITE

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                       HCO BULLETIN OF 13 JANUARY 1972

Remimeo Pers Programmer

                       Personnel Programming Series 8

                        TIPS ON PERSONNEL PROGRAMMING

       The following should be of assistance in implementing Personnel
                                Programming.

 1. The Personnel Programmer must:

   A.   Be a Class III.

   B.  Be able to do Two Way Comm well.

   C.  Know the Org Board.

   D.  Know the basic activities of posts.

   E. Good TRs.

 2. The basic data on Personnel Programming is contained in the C/S  Series
    and it is proven that the C/S Series must be word cleared and star-rated
    prior  to  studying  and  applying  the  Personnel  Programming   Series
    successfully.

 3. In putting in the Personnel Programming technology newly into an org,
    it is more simply done if an entire Division is tackled at a time, i.e.
    HCO first.

   This can be relatively easily done as follows:

     A.   Interview the Division Head, with a list of all staff, their posts
                                                          and stats to hand.

  B.  Find out what each staff member is doing, how they are doing on post
    and the senior's estimation of what is required, plus any weak areas
                                   noted.

   C.   Compare this data to the  data  obtained  in  doing  the  steps  of
       Personnel Programming, as outlined in No.  2  of  this  series,  and
       complete the steps as outlined.

   D.  The senior's data should be of assistance, but may not be. E.  Go by
   raw statistics only-never by opinion.

 4. Shorter programmes are more acceptable to staff and are more easily
    done.

 5. When first putting in individual Programming of staff,  there  will  be
    errors and some minor conflicts with  other  study  orders  issued,  but
    these can be handled and ironed out fast by calling in the staff  member
    and making any amendments to the programme.

 6. Execs are starting to use Admin Cramming more-which is good,  but  make
    sure these orders go via Personnel Programmer and  are  co-ordinated  in
    the programme. Keep order in Personnel Programming.

 7. Be prepared to find staff who have never even read one  Scientology  or
    Dianetics book. These must be  given  a  short  "Make  a  Scientologist"
    programme of basic books, plus TRs, as needed.

8. The three elements you are dealing with are:

   A.  A Scientologist who knows the data and applies it in his life and
   livingness. B.  A staff member who is part of the team. C.   A hatted
   staff member.

    The more each of these elements is IN, the more happy and successful the
    staff member.

9. Staff members who have not had Method 1 Word Clearing may bog-so make
    sure this is done prior to standard staff study and Method 2 word
    clearing actions.

10. See that the Personnel Programming White Form is routed  to  the  staff
    member's preclear folder immediately on completion. Do not allow this to
    be filed in Dept 13 files.

11. The White Form may show that the staff member has read  a  few  chapters
   from several books-this is an immediate signal for word clearing  Method
   2 on the first book. Failure to handle this  will  result  in  a  bogged
   study programme.

12. Do not neglect Execs-they need a programme also.

13. Sometimes it will be found necessary to take a  staff  member  off  post
   for one or two days in  order  to  get  the  needed  word  clearing  and
   Cramming done on a staff member who is in difficulty on his  post.  This
   would  be  done  in  the  case  of  a  staff  member  who  was  actually
   enturbulated  by  his  inability  to  handle  post  duties  and  causing
   dispersal in the area. A short cramming cycle, in this case,  will  work
   wonders. This action, of course, is  done  with  the  agreement  of  the
   person's senior and Div Head.

14. If a Programme gets badly bugged, it is up to the Cramming Officer to
   find out what is wrong and correct it.

                                             Qual Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:mes.rd Copyright� 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

|            |HUBBARD COMMUNICATIONS OFFICE Saint   |
|            |Hill Manor. East Grinstead, Sussex    |
|            |HCO POLICY LETTER OF 13 JANUARY 1972  |
|Remimeo Hats|Personnel Programming Series 9        |
|Off Pers    |                                      |
|Prog STO    |                                      |
|Cramming Off|                                      |
|EO Execs    |                                      |
|            |INTER-DEPENDENT HATTING AND           |
|            |PROGRAMMING FUNCTIONS                 |


    The ultimate responsibility for the full  hatting  of  a  staff  member
 crosses the org board through:

    A.  The Hatting Officer in HCO B.  Personnel Programmer in Qual C.
    Staff Training Officer in Qual D.  Staff Course Supervisor in Tech E.
    Cramming Officer in Qual F.  Word Clearing Auditors in Qual G.  Ethics
    Officer in HCO H.  The senior.

     All the above terminals play their  role,  as     needed,  to  get  the
 staff member through.

     The Hatting Officer issues the post hat checksheets and packs, does hat
 checks and usual post functions. He keeps a very close  line  in  with  the
 Personnel Programmer.

    The Personnel Programmer draws up the programme and  co-ordinates  data,
events, orders necessary to  get  the  staff  members  fully  on  post  and
operating successfully. His primary skill is in the sequence of actions and
the exact gradient of programmes to bring about a specific result.

    The Staff Training Officer's primary interest in life is  getting  staff
completed on courses, whether tech or admin. He  provides  liaison  between
Personnel Programmer, the Course Supervisor, and staff.

    The Staff Course Supervisor in Tech runs a standard course and sees that
staff are not lost and do complete their courses. It is  known  that  staff
training in some orgs is still done in Qual under the  STO  but  the  ideal
would be a proper course with a Supervisor in the Tech Div.

     The Cramming Officer is called upon when staff need special Cramming or
 debugging in a specific area.

    It is expected that all org staff will be put through the Word  Clearing
Mini Course so that they can all do  Method  2  and  3  in  the  classroom.
Additionally, Word Clearers in Qual  are  used  for  special  or  extensive
cycles, Method 1, Word Clearing Correction List actions  and  Post  Purpose
Clearing.

    When staff members won't hat or won't do Cramming or checkouts  ordered,
despite a sincere effort to handle, it is an Ethics matter  and  the  staff
member must be sent to the Ethics Officer and then returned to complete the
action.

    The ultimate responsibility for a staff member's  hattedness  lies  with
their immediate senior and the Division Head. It is the interest,  help  and
guidance of the senior, added to the efforts of the above  terminals,  which
provides the actual turning  point  in  hatting  a  staff  member.  The  co-
ordinated  actions  of  hatting  by  other  terminals  are  only   partially
successful unless fully backed up and pushed along by the Div Head himself.

    So the first target of  Personnel  Programmers  must  be  the  Div  Head
himself. Raise his performance and he will pull his  juniors  up  with  him.
The tone and production level of a Division is set by the Div Head.

    There is one other person who is  directly  connected  with  success  in
hatting functions-and that  is  the  Staff  C/S.  He  sees  that  staff  are
scheduled for regular 12V2 hour Intensives and that they do  progress  case-
wise up the Grade Chart. Additionally, the C/S can ensure that  work  upsets
and difficulties, whether  present  or  past  are  cleaned  up  in  Progress
Programs, as needed.

    It will be seen that more than half of the actions necessary  to  get  a
staff member functioning successfully  on  post  are  in  Dept  13  Dept  of
Personnel  Enhancement.  Their  effectiveness  monitors  the   Departmental,
Divisional and Org Valuable Final Product  of  EFFECTIVE  AND  WELL  TRAINED
STAFF MEMBERS and the statistic of Gross Income divided by Number on Staff.

Qual Aide

for

L. RON HUBBARD

Founder

LRH:JZ:mes.rd Copyright� 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

               HCO POLICY LETTER OF 14 JANUARY 1972 Issue III

Remimeo

Personnel                      (HCO PL 24 June 70 Programmers
      same title revised) STO Hats Off

                       Personnel Programming Series 10

                              MANAGEMENT CYCLE

1. RECRUIT

   Suitable qualifications.

2. HCO EXPEDITER

   Works as Expediter. Completes SSI and II.

3. ON POST AS TRAINEE

   Posted in org. Completes Method 1 and word clearing 2 and 3 on Mini  Hat
   before going on post. WCs and star-rates the  Divisional  Summary,  plus
   any Divisional Team Member Mini Checksheet whilst on post.

4. PURPOSES

   All purposes of post cleared by two way comm.

5. AUDIT

   General case advance. Programmed for regular Intensives by Staff C/S.

6. FULL POST TRAINING

   Completes full Post hat and A to I for post, plus any other programmed
   actions for post. Then star-rates full Divisional pack or book.

7. ON POST

   Fully grooved in and functioning.

Qual Aide

    for

L. RON HUBBARD

Founder

LRH:JZ:mes.rd Copyright � 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

|           |HUBBARD COMMUNICATIONS OFFICE Saint    |
|           |Hill Manor, East Grinstead, Sussex     |
|           |HCO POLICY LETTER OF 14 JANUARY 1972   |
|           |Issue IV                               |
|Remimeo    |Personnel Series 24 Personnel          |
|Personnel  |Programming Series 11                  |
|Programmer |                                       |
|Dir Pers   |                                       |
|Enh Hats   |                                       |
|Off C&A    |                                       |
|Execs Dir  |                                       |
|Validity   |                                       |
|STO        |                                       |
|           |THE "OK TO BE A - - " SYSTEM           |


    A gradient scale of hatting, programming, checkouts and  correction  is
 required to get a staff member fully hatted and functioning competently  on
 post.

    The "OK to Be a - - " System has been worked out. The system  parallels
 the OK to Audit system for training auditors.

 1. Mini Hat completion entitles the staff member to a Temporary OK to be a
    - - Certificate. (All new staff hired or recruited  must  complete  the
    Mini Hat before going on post.)

 2. The staff member is now serving an apprenticeship or Interneship on the
    post. He must continue with his  full  post  hatting  cycle  part  time
    during staff study periods.

 3. The staff member's senior and Division Head handle the staff member  on
    the One Flub = Checkout system. Any slightest error  on  post  and  the
    staff member is ordered to check out by STO  on  the  Policy  violated.
    Repeated or flagrant flubs signal a Cramming order to be issued.

 4. The Temporary OK to do the - - Hat Cert expires if the full hat is not
    completed in part time staff study within the following time periods:

    A.  Section Head - 2 weeks B.  Dept Head - 4 weeks C.  Division Head - 6
    weeks D.  Senior Exec - 8 weeks.

 5. STO keeps a board on  which  all  staff  are  posted,  with  the  above
    deadline dates posted for each staff member. It is  his  responsibility
    to  push  these  through  to  completion  and  advise   Dir   Personnel
    Enhancement of any slows or non-compliances. Some posts in the  org  at
    Section Head level have very large hats and should be allowed  Director
    time limit for full hatting, i.e. Ethics Officer, Body Registrar,  PPO,
    PCO, etc.

 6. If the staff member's Temporary OK to  Do  a  post  expires,  STO  must
    advise Dir Personnel Enhancement, who must see that  the  staff  member
    redoes his Mini Hat before proceeding with his full post hat checkouts.

 7. When the full post hat checksheet is completed, the staff member is
    awarded a Provisional Okay to Do the - - Hat Cert.

 8. Daily correction actions and checkouts as needed continue to be ordered
    by the senior and Div Head.

9. The staff member continues his apprenticeship  on  post  for  a  further
    eight weeks after the Provisional Cert is issued. At  the  end  of  this
    period, he writes up a full CSW and submits to C & A via his senior, Div
    Head and Dir Validity.

10. The senior attests that a  full  and  proper  apprenticeship  has  been
    served, that full correction actions have been taken and that the  staff
    member is now competent on post.

11. Dir Validity inspects the CSW, the stats, the staff member's area and
    products before okaying the staff member for full post Cert.

12. If Dir Validity flunks the staff member, he must write all the reasons,
    listing policies violated or not applied and send to the  staff  member,
    with a copy for Dir Personnel  Enhancement.  Dir  Personnel  Enhancement
    must see that a new programme is drawn up to cover  these  points,  plus
    any other weak area disclosed.

13. The staff member is  awarded  a  full  Permanent  Post  Certificate  on
    completion of full hatting, apprenticeship and proven  post  competence,
    demonstrated by high statistics.

    It takes daily actions and care and interest by a Div Head  and  senior,
plus good programming, checkouts, word clearing, cramming  and  training  to
really put a staff member on post. This action has to continue and  continue
until the person is fully  competent  on  post  and  does  not  require  any
executive intervention. Obviously at this point, the person is fully  hatted
on post, must  have  up  stats  and  is  eligible  for  his  full  post  hat
certificate.

    The staff member can then have an In Training posted under  him  and  be
programmed for his promotion.

    The A to B  in  Personnel  Programming  and  training  actions  is  from
unhatted to fully hatted and on post functioning competently.

    It is the responsibility of Dir Personnel Enhancement to  see  that  Div
Heads and seniors commence  implementation  of  the  "One  Flub"  correction
system. He must call in Div Heads for checkouts  on  relevant  materials  if
they are failing to train or correct their staff. Failure to handle  seniors
at this  point  will  threaten  the  whole  of  the  hatting  and  personnel
programming activities of an org and unnecessarily depress the stats.

    The OK to Be a - - system lays out a more efficient  system  of  getting
staff fully hatted. Nearly every  post  in  Qual  has  a  role  to  play  in
ensuring that it is put in and maintained.

    HCO PL 28 Dec 67 "Qual Senior Datum" points out Qual's  relationship  to
students and pcs "Qual is the students' and pcs' friend. A last refuge  when
other doors close." This definition is now extended to include staff;  "Qual
is the staffs best friend. The first refuge when a door closes."

                                             Qual Aide

                                                 for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:mes.rd Copyright� 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

    The Church of Scientology

    CREED

We of the Church believe:

That all men of whatever race, color or creed were created with equal
rights. That all men have inalienable rights to their own religious
practices and their performance. That all men have inalienable rights to
their own lives. That all men have inalienable rights to their sanity. That
all men have inalienable rights to their own defence.

That all men  have  inalienable  rights  to  conceive,  choose,  assist  and
  support their own organizations, churches and governments.

That all men have inalienable rights to think freely,  to  talk  freely,  to
  write freely their own opinions and to counter or utter or write upon  the
  opinions of others.

That all men have inalienable rights to the creation of their own kind.
That the souls of men have the rights of men.

That the study of the mind and the healing of mentally caused  ills  should
  not be alienated from religion or condoned in non-religious fields.

And that no agency less than God has the power  to  suspend  or  set  aside
  these rights, overtly or covertly.

Arid we of the Church believe:

That man is basically good. That he is seeking to survive.

That his survival depends  upon  himself  and  upon  his  fellows,  and  his
  attainment of brotherhood with the Universe.

And we of the Church believe that the laws of God forbid Man:

To destroy his own kind

To destroy the sanity of another

To destroy or enslave another's soul

To destroy or reduce the survival of one's companions or one's group.

And we of the Church believe:

That the spirit can be saved and That the spirit alone may save or heal the
body.

                     THE FOUNDING CHURCH OF SCIENTOLOGY

                  1812 19th Street N.W., Washington 9, D.C.

               FOUNDING CHURCH POLICY LETTER OF 20 MARCH 1957

                           MINISTERIAL ORDINATION

    All Ministerial Ordinations of the Church must be in full force for  the
current year before Income Tax provisions can be claimed.

    Ordination requires an HCA or HPA Certificate, or higher, a  Ministerial
certificate from the Founding Church, or Church  of  American  Science,  and
membership in the Hubbard Association of Scientologists, International.

      HASI dues are $15.00 per year to all members, staff, officers, or
                                 otherwise.

    Ministerial Dues are $15.00, either  in  the  Founding  Church,  or  the
Church of American Science.

   No certificate may be issued unless Accounting gives a clearance.

    A D.D. ordination may amply serve for ordination but  must  be  renewed,
just as a Ministerial certificate may be renewed and at the same cost.

      Transfers to and renewals in the Founding Church refunds half the cost
                                                    to staff. L, RON HUBBARD

                     THE FOUNDING CHURCH OF SCIENTOLOGY

                   1812 19th Street N.W., Washington, D.C.

     FOUNDING CHURCH POLICY LETTER OF 15 AUGUST 1957 (Second revision 12
                                 June 1958)

                            MINISTERIAL QUALIFICATIONS

   A minister of the Founding Church must meet the following requirements:

        1.  Must have a Validated certificate in Scientology.

        2.  Must know the Church Creed verbatim.

        3.  Must be capable of giving the various ceremonies.

        4.  Must be able to pass an examination on the great religions.

        5.  Must have a knowledge of St John.

        6.  Must be of good moral character.

        7.  Must be able to conduct a Sunday service for the church.

        8.  Must have a moral and ethical code by which he can live and
        abide.

LRH:bt.rd   L. RON HUBBARD

[The 12 June '58 revision deleted  the  requirement  that  "All  Ministerial
Certificates must be Validated by January 1, 1958  to  continue  in  force";
deleted under 4 "(Sample Text: The Religions by Which Men Live-published  by
Fawcett Publications, Fawcett Building, Fawcett Place,  Greenwich,  Conn.)";
and added 7 & 8. The 15 August 1957 issue was itself a revision of FC PL  of
3 May 1957, adding 2 above, and changing St Luke to St John. The  FC  PL  as
published above was reissued on 22 September 1967 from Saint Hill as an  HCO
Policy Letter with identical text, adding routing as follows:  Remimeo,  All
Staff, D of T Hat, Dir of Exams Hat, Dir of Certs and  Awards  Hat,  Sec  to
Executive Director Hat.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 29 OCTOBER 1962

Urgent to D.C.,

 N.Y., & L.A. Information

 CenOCon                        RELIGION

          (Furnish a copy of this to all attorneys dealing with our
                             interests for us.)

    It  is  of  interest  to  all   organizations   that   all   Scientology
incorporations are religious in nature.

    Not  only  the  Founding  Church  of  Scientology  or  the  Churches  of
Scientology in the United States, but also  all  HASI  Inc.  offices  (which
includes all British and Commonwealth offices as HASI Ltd. is not  fully  in
force anywhere except New Zealand) are religious corporations.

    In the  HASI  Inc.  incorporation  papers  the  corporation  is  clearly
designated as a "religious fellowship".

    The use of the E-Meter in Scientology, but not Dianetics, is describable
as follows:

    "All religions seek truth. "Freedom of the spirit is only to be found
    on the road to Truth.

    "Sin is composed, according to Scientology, of Lies and  hidden  actions
and is therefore Untruth.

    "The Electrometer is used to disclose truth to  the  individual  who  is
being processed and thus free him spiritually.

   "Only in this way can Man's spiritual self be regained.

    "A religious confessional  fails  only  when  not  guided  by  a  modern
instrument such as the Electrometer.

    "Religions in the 1960's use modern aids. The Electrometer  is  a  valid
religious instrument, used in Confessionals, and is in  no  way  diagnostic
and does not treat.

    "Regardless of any earlier uses of psychogalvanometers in  Dianetics  or
psychology or  in  early  Scientology  publications  when  research  was  in
progress, the Electrometer in Scientology today has no  other  use  than  as
directed above."

    In view of the "interest" the Food and Drug Administration has in the E-
Meter, the above data is vital and  must  be  impressed  upon  investigating
agents as it is only the truth of the matter. They thought that outside  the
U.S. Scientology was not religious, which is false. The impression  must  be
strongly corrected in the FDA at once.

    Dianetics used an older instrument to detect engrams. The book  Electro-
psychometric Auditing is entirely a Dianetic manual.

    For information of the London and Commonwealth offices, they  will  soon
be transferred to Church status when the Founding Church  of  Washington  DC
is given full tax exemption, and HASI Ltd.  and  HCO  Ltd.  shares  will  be
converted to equally valuable Church certificates.

    Scientology 1970 is being planned  on  a  religious  organization  basis
throughout the world.

    This will not upset in any way the usual activities of any organization.
It is entirely a matter for accountants and solicitors.

    I have evidently  failed  in  designating  HASI  Ltd.  as  a  non-profit
organization and cannot transfer HASI Inc. assets to any  but  a  non-profit
corporation. Therefore other arrangements must be made, but these in no  way
shatter  any  organization  or  change  its  personnel  or  actions  in  the
slightest.

                                             L. RON HUBBARD

LRH:dr.rd Copyright� 1962 by L. Ron Hubbard ALL RIGHTS RESERVED

Gen Non-Remimeo

 HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 2 AUGUST AD 15

                                  Issue II

                           Tech Division CHAPLAIN

   Every org has a Chaplain.

    The Chaplain's Office is located in the Technical Division, Division  4,
and in the Department of Technical Services.

   The purpose of the Chaplain is

    "To help Ron minister to others, to succor those who have  been  wronged
and to comfort those whose burdens have been too great."

    It should be made well known to pcs and students that when  they  cannot
elsewhere be heard, they always have recourse to the Chaplain.

    The Chaplain, while without actual authority to order remedies, may call
cases of obvious mishandling to the attention of the appropriate department
or section.

   His is also the complaints department.

    The Chaplain holds services where  required,  regularly  on  Sunday,  or
marriages, christenings or funerals.

   The Chaplain takes over Ron's hat in all these things.

    As all orders, rules, regulations, policies and routes for this activity
are designed to further its  basic  purpose,  no  order,  rule,  regulation,
policy or route may be made or used to interfere with the purposes  of  this
office.

 The Chaplain is an Officer and heads a Section called The Chaplain Section.

CopS?^ 1965                                L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

Remimeo

                HCO POLICY LETTER OF 19 JANUARY 1966 Issue IV

                            CHAPLAIN, TRANSFER OF

    The Office of the Chaplain being basically a  Review  function,  rightly
belongs, and so will move to, the Review Department  of  the  Qualifications
Division.

    The Chaplain has the rank of Officer. A Chaplain's Section is formed in
    the Department of Review.

LRH:ml.rd

Copyright � 1966                                L RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 5 AUGUST 1966 Issue II

Remimeo

                            Division 6 Division 1

                       CHAPLAIN'S COURT CIVIL HEARINGS

    As many matters come before Ethics which are  not  properly  Ethics  but
civil matters (i.e., between other persons),  a  Chaplain's  Court  Unit  is
formed in Division 6,  Dept  18,  as  part  of  Section  5,  The  Chaplain's
Section, which is formed herewith in Div 6 and abolished in Div 5.

   The Chaplain is transferred to this Section and is its Section Officer.

    A permanent presiding justiciary who must be a minister may be appointed
called an Arbiter where activities warrant.

    The Chaplain (or the permanent or part time assisting Arbiter)  presides
over all Court Hearings and renders judgment.

    The organization of this activity is similar to  any  civil  proceedings
and may, when conditions warrant, have clerks and other personnel.

   The court may charge reasonable fees and has these as its statistic.
   Only Civil Matters may be heard or judged. All Ethics matters must be
   referred to Ethics.

                                   JUSTICE

     Reasonably priced and easily obtained justice are requisites to any
                                civilization.

    The purpose of the Chaplain's  Court  Unit  is  to  resolve  matters  of
dispute between individuals.

    Staff personnel, pcs, students and  Sciento  legists  may  utilize  this
Court Unit to resolve their own disputes or legal affairs.

    Staff members may not be sued by reason  of  performance  of  their  org
duties, as this belongs to Ethics where such complaint may be made.

    Any suit filed must be against the person who actually  personally  knew
and damaged the individual suing by an action  directed  personally  against
the plaintiff, except for suits to remove Ethics orders.

    The org, a division, department or section may only be  sued  to  obtain
restoration of status, to revoke or alter Ethics orders  or  obtain  service
which was denied such as auditing time to right an omission. The org or  any
part of it may not be sued for financial damages or refund.

    Preliminary hearings only can be given in divorce matters at  this  time
as these must also have  state  action  before  any  such  findings  can  be
considered legal in the eyes  of  the  state.  However,  separation  may  be
found, both parties consenting.

    Collection of debt and remedy in defaulting on obligation may be  sought
from the court.

                              REBUTTAL DAMAGES

    If a person who is sued  has  reason,  he  can,  as  defendant,  require
damages in his rebuttal and should the suit be fallacious and found  against
the plaintiff such may be awarded.

                                    COSTS

  Costs may be recovered as part of damages, meaning costs of court action.

                              EXTENT OF DAMAGES

    Any damages assigned by the Court must be reasonable and in keeping with
reality.

                              ETHICS RELATIONS

    ethics may route civil matters to the Chaplain's Court Unit.

    In return in matters of perjury or the collection of damages awarded by
the Court, the Court Unit may refer the matter to Ethics.

                                REFUND SUITS

    Suits for refund fees may not be filed as this is an Ethics matter.

                                  LRH SUITS

    Suits against LRH or the Guardian, board members, executive  secretaries
or secretaries are not accepted by the Court.

                           WRONGFUL ETHICS ACTIONS

    HCO may be sued in the Court for erroneous issue of an Ethics Order  and
for no other action. Damages  requested  may  not  exceed  $5  or  an  order
apologizing or restoration of status.

                                BONUS ACTIONS

    All bonus matters or disputes between or amongst Tech, Qual and Treasury
or their personnel may be heard by the Court Unit.

                            STAFF MEMBER DISPUTES

    Personal disputes between  staff  members  even  when  org  business  is
concerned may be heard by the Chaplain's Court.

                              FAILURE TO ABIDE

   Failure to abide by a Court Finding may become an Ethics matter.

                                    JURY

    When requested and allowed by the Chaplain, a jury of three persons  may
be chosen and used.  The  persons  chosen  must  be  agreed  upon  by  both
litigants.

                                  ATTORNEYS

   Anyone may act as an attorney in the Court Unit. Professional attorneys
   may appear before it. No attorney is required.

                                 PROCEDURES

    All procedures for the Chaplain's Court Unit are developed  by  and  all
magisterial  appointments  are  made  by  the  Chaplain  in  the   form   of
Distribution Division Sec  Eds.  All  fees  are  set  in  this  manner.  The
Chaplain and the Court and such Sec  Eds  may  be  over-ruled  only  by  the
Guardian or an Assistant Guardian or,  when  ordered,  standardized  amongst
orgs by the Org Exec Sec WW.

                                             L. RON HUBBARD

LRH:lb-r.cden Copyright �1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 15 NOVEMBER 1966

Gen Non Remimeo

                     ROUTING OF CHAPLAIN'S COURT ORDERS

    The findings and orders of the Chaplain's Court are issued in  the  form
of Distribution Division Executive Directives,  and  require  before  issue,
the signature of the  Chaplain  or  Arbiter  who  presided  over  the  Court
Hearing, who signs and attests that the finding or  order  is  "OK  and  not
against policy".

    The original and all copies are then forwarded to the  LRH  Communicator
who approves and seals them on  the  OK  of  the  Chaplain  or  Arbiter  who
signed.

    The LRH Communicator may not alter or over-rule the Chaplain, Court,  or
any such Executive  Directives,  but  may  refuse  to  issue  the  Executive
Directive where it is contrary to policy or technology.

    In case of such veto the date, name, and paragraph number of the HCO  B,
Policy Letter, or prior Sec ED or ED must be stated in  the  veto,  and  the
proposed ED and veto and any other relevant  information  packaged  together
and sent to the Assistant Guardian (if one has been  appointed)  and  thence
to the Guardian WW.

    The Assistant Guardian or Guardian may over-rule the Chaplain, Court, or
such EDs, or may return  the  proposed  ED  to  the  LRH  Communicator  with
instructions to issue.

    Chaplain's Court orders or findings, when approved and sealed by the LRH
Communicator, are returned to the Court for the court to distribute.

    In addition to any distribution that the Court may  find  necessary  the
following is done.

           Two copies to the Founder. Two copies to the Guardian WW.

           One copy to the Assistant Guardian (if one has been appointed).
           One copy to the LRH Communicator Area. One copy to HCO Area Sec.

    Distribution Division EDs establishing  and  developing  procedures  and
making magisterial appointments are made by the Chaplain and are  issued  on
the normal organizational ED issue lines.

                                   Ken Delderfield, LRH Comm SH J.J.
                                   Delance, Qual Sec SH Gareth McCoy, Area
                                   Sec SH Ad Council SH

                                         Joan McNocher, HCO Exec Sec SH Otto
                                         Roos, Org Exec Sec SH Ad Council WW

                                         Leon Steinberg, HCO Exec Sec WW Pam
                                     Pearcy, Org Exec Sec WW Philip Quirino,
                                           LRH Comm WW Mary Sue Hubbard, The
                                                                 Guardian WW

for

L. RON HUBBARD

Founder

LRH:jp.rd Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

               HCO POLICY LETTER OF 2 NOVEMBER 1967 [Excerpt]

                             CHAPLAIN'S SECTION

                                  Chaplain

               Chaplain's Court Arbiter Chaplain's Court Clerk
           Chaplain's Court Files Clerk Sunday Services Promotion
                 Clerk Chaplain's Sunday Services Assistant

Mary Sue Hubbard

The Guardian WW

for

L. RON HUBBARD

Founder

LRH:jp.rd

Copyright� 1967 by L. Ron Hubbard ALL RIGHTS RESERVED

[Excerpted  from  HCO  Policy  Letter  of  2  November  1967,   Distribution
Division,  Departments  of  Public  Information,  Clearing  and  Success.  A
complete copy can be found in Volume 6, page 9.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

       HCO POLICY LETTER OF 2 SEPTEMBER 1968 (Appeared 1st as SO Flag
                         Order 1094 of 26 July 1968)

Remimeo

                                  CHAPLAIN

    The Chaplain's primary duties are keeping people on the  Org  Board  and
the public in Scientology.

    The Chaplain's main area of operation in preventing people from  falling
off the Org Board, is Auditors.

    He/she is concerned with the auditors' morale, and endeavors to see that
their troubles and problems get seen to. The  Chaplain  also  knows  who  is
their next of kin and family.

    The reason for this area being chosen as  Chaplain's  priority  is  that
Auditors make others better, the able more able in  using  Scientology  Tech
and must not, above all be hindered by low morale,  problems  and  troubles.
An auditor's high morale equals a, better delivery of standard Tech  to  his
pcs.

    The Chaplain does not and must not advise auditors on Tech. His role  is
to hearten and defend them and get people to let them audit and  be  audited
and make their own grades. That  attended  to  he  has  his  other  hat  and
service duties.

L. RON HUBBARD

Founder

LRH:ei.rd

Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 12 FEBRUARY 1969

CenOCon Public Exec Sees ECs LRH Comms

                                  RELIGION

  Visual evidences that Scientology is a religion are mandatory on the PES.

    Any staff who are trained at any level as auditors (but not in AOs)  are
to be clothed in the traditioned ministerial black suit,  black  vest  white
collar silver cross for ordinary org wear.

    Creed of the Church is to be done big and plainly posted in public
    areas.

    Stationery is to reflect the fact that orgs are churches.

   All public literature must state that Sen is religious philosophy.

    Since its first  incorporation  as  HASI  Arizona  all  orgs  have  been
Religious fellowships by corporation statements.

   All orgs are now Churches by their C of S of California affiliation. The
   minister's course is a requisite for permanent certification. The legal
   decisions handed down on Sen by US high courts uphold it as a religion.
   It has never been anything else. It seeks SPIRITUAL FREEDOM.

    This may or may not be publicly acceptable. This is NOT the point. It is
a requisite defense and it is true. Those are the points.

   Reinforce this in all possible ways.

                                             L. RON HUBBARD

                                             Founder

LRH:sdp.ei.cden Copyright �1969 by L. Ron Hubbard ALL RIGHTS RESERVED

[See also HCO P/Ls 9 May 1971 Issue II, Scientology Org Staff Uniforms,  and
2 September 1971 Issue II, Religion-Scientology Ore Staff  Apparel,  in  the
1971 Year Book.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 6 MARCH 1969

Remimeo BP1

                          SCIENTOLOGY IS A RELIGION

    "Scientology is a religion in the oldest sense of the word, a  study  of
wisdom. Scientology is a study of man as a spirit, in  his  relationship  to
life and the physical universe.

    It is non-denominational. By that is meant that Scientology is  open  to
people of all religions and beliefs and  in  no  way  tries  to  persuade  a
person from his religion, but assists him to better understand that he is  a
spiritual being. ..."

                                 Mary Sue Hubbard

                                          From Supplement to "Communication"

                                 September 1964

    The following definitions  are  from  Webster's  New  Twentieth  Century
Dictionary (2nd Edition-The World  Publishing  Company,  Cleveland  and  New
York-1959).

A. RELIGION (noun)

    Derivation:   from   Latin   religio   (-onis)   (religion),    (piety),
(conscientiousness), (scrupulousness), from religare (to  bind  back),  re-,
and ligare, (to bind), (to bind together).

(a) Any specific system of belief, worship, conduct, etc.,  often  involving
a code of  ethics  and  a  philosophy;  as  the  Christian  (religion),  the
Buddhist (religion), etc. (b) loosely, any  system  of  beliefs,  practices,
ethical values, etc.  resembling,  suggestive  of,  or  likened  to  such  a
system, as, humanism is his (religion).

B.  RELIGIOUS (adjective)

    Derivation: from  Latin  religiosus  (religious).  Of,  concerned  with,
appropriate to, teaching, or relating to religion; as, a (religious)  place;
(religious) subjects.

   Also

Careful; scrupulous; conscientiously exact; such as religion  requires;  as,
a (religious) observance of vows or promises.

C. PHILOSOPHY (noun)

    Derivation: from Latin philosophia; Greek philosophia, from Greek
philosophos, from philos (loving), and Sophos (wise). Originally, love of
wisdom and knowledge.

A study of the process governing thought and conduct; theory or
investigation of the principles or laws that regulate the physical universe
and underlie all knowledge and reality; included in the study are
aesthetics, ethics, logic, metaphysics, etc. The general principles or laws
of a field of knowledge, activity, etc; as the (philosophy) of economics.

(a) A particular system of principles for the conduct of life;

(b) A treatise covering such a system.

   A study of human morals, character and behaviour. The mental balance
   believed to result from this; calmness; composure.

    Scientology is a religion by the  very  nature  of  its  philosophy  and
system of Ethics, Technology, and Administration, all of which  is  designed
and set up for life to  free  itself  from  entrapment,  and  restore  total
freedom to the spirit.

    "But one of the oldest things that was ever given into the  training  of
wise men that I know of  was  simply  this-the  basic  faith  in  which  the
individual has been trained  and  the  basic  political  allegiance  of  the
individual must not be tampered with by the Order training him. And  it  was
the Order itself which laid that down. That's an old,  old  one.  They  were
training very wise men and that was the first thing that they made sure  not
to do. They did not tamper with these things. If  the  individual  cared  to
alter these things himself nobody was even vaguely persuading him. It  might
be in the course of his study that he found  certain  things  that  men  did
laughable, or confusing, or he found certain things that men did remediable-
but nobody was standing there trying to lead him into a higher religious  or
political conviction. And that is the case with Scientology."

                                        Extract from Phoenix Lectures. by L.
                                        Ron Hubbard

                                       (The celebrated lecture series given
                                       by   L.   Ron   Hubbard    to    the
                                       Professional    Course,     Phoenix,
                                       Arizona, in July 1954.)

    L. Ron Hubbard's treatise on Scientology as a religious philosophy and a
religious practice is given in Hubbard Communications Bulletin (H.C.O.B)  of
21 June, 1960 "Religious Philosophy and Religious Practice" (as  revised  18
April, 1967).

    It is highly  important  that  all  promotional  literature  and  Church
literature reflect the fact that Scientology is a religion.

    For instance one promotional piece of recent time stated "Scientology is
a philosophy and a science." There was no mention  that  Scientology  was  a
religion.

    If any  statements  are  made  in  any  literature  which  reflect  that
Scientology is other than a religious philosophy, an  appropriate  condition
must be assigned to the party so making same.

                                           Kevin  Kember  Policy  Safeguard
                                           Chief WW

                                           Jane Kember The Guardian WW

Mary Sue Hubbard The Controller WW

    for

L. RON HUBBARD

Founder

LRH:ei.rd

Copyright� 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 4 APRIL 1969

Remimeo

                       SCIENTOLOGY MARRIAGE CEREMONIES

    Marriage ceremonies may  be  performed  in  any  Scientology  chapel  or
organisation, or by any minister of the Church of Scientology or  affiliated
churches only when  all  legal  requirements  of  the  state  in  which  the
marriage takes place are complied with.

    In most areas the Certificate of Marriage issued by the Church is  fully
legal, but in areas where a Civil Certificate of Marriage is also  required,
it  is  the  responsibility  of  the  Chaplain  to   ascertain   the   legal
requirements of the area, this  must  be  obtained  BEFORE  the  Scientology
ceremony is performed.

Tony Dunleavy

CS-6 Public Aide

    for

L. RON HUBBARD

Founder

LRH:TD:jk.ei.rd Copyright (c) 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                     HCO POLICY LETTER OF 24 APRIL 1969

Remimeo PES Chaplain's Hat

                        A SCIENTOLOGY CHURCH REGISTER

    A Register for Marriage, Recognition and Naming, and Funeral services is
to be kept in every Church of Scientology.

    This Register  should  be  in  accordance  with  any  local  regulations
regarding such. Having a Church Register is in keeping with our status  and
responsibility as a Church.

LRH:ei.cden Copyright �1969 by L. Ron Hubbard ALL RIGHTS RESERVED

|         |Peter Moule   |T/Chaplain WW  |
|         |Tom Armistead |Pub Act Sec WW |
|         |Jim Keely     |Qual Sec WW    |
|         |Bruce         |HCO Area Sec WW|
|         |Glushakow     |               |
|         |              |Ad Council WW  |
|         |Rodger Wright |LRH Comm WW    |
|Approved |Jane Kember   |The Guardian WW|
|by       |              |               |
|         |              |for            |
|         |              |L. RON HUBBARD |
|         |              |Founder        |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 26 JANUARY 1970

Remimeo Public Divisions Dir Success

                             SCIENTOLOGY PRAYER

    Below is a prayer for Total Freedom to be delivered at the  end  of  the
ceremony of each  Sunday  Service.  It  was  written  by  Peter  Ginever  in
November, 1969.

                        A PRAYER FOR 'TOTAL FREEDOM'

    May the author of the Universe enable all men to reach an  understanding
01 iheir spiritual nature.

    May awareness and understanding of life expand, so that all may come  to
know the author of the Universe.

  And may others also reach this understanding which brings Total Freedom.

    At this time, we think of those whose liberty is  threatened;  of  those
who have suffered imprisonment for their beliefs; of those who are  enslaved
or martyred, and for all those who are brutalized, trapped or attacked.

    We pray that human rights will be  preserved  so  that  all  people  may
believe and worship freely, so that freedom will once again be seen  in  our
land.

    Freedom from war, and poverty, and want; freedom to be;  freedom  to  do
and freedom to have.

    Freedom to use and understand Man's potential-a potential  that  is  God
given and God-like.

    And freedom to achieve that understanding and awareness  that  is  Total
    Freedom. May God let it be so.

                                                     Lt. Cmdr. Diana Hubbard

                                                CS-6

                                                for

                                             L. RON HUBBARD

                                             Founder

LRH: DH.jz.rd

Copyright �1970

by L. Ron Hubbard

ALL RIGHTS RESERVED

                                     292

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 16 APRIL 1970

Remimeo Chaplain's Hat PEO Hat PES Hat

                                   MORALE

    Morale is defined  as  "a  sense  of  common  purpose  or  a  degree  of
dedication to a common task regarded as characteristic of or dominant  in  a
particular group or organization". Also defined as "A  confident,  resolute,
willing, often self-sacrificing and courageous attitude of an individual  to
the function or tasks demanded or expected of him by a group of which he  is
a part that is based upon such factors as pride in achievement and  aims  of
the group, faith  in  its  leadership  and  ultimate  success,  a  sense  of
fruitful personal participation in its work and a devotion  and  loyalty  to
other members of the group". Also "a state of well-being and buoyancy  based
upon such factors as physical or mental well-being, a sense of  purpose  and
usefulness and confidence in the future."

    Morale in a military sense applies to the whole group as in  "Esprit  de
Corps" (spirit of the group).

    However, a group's morale is after all the additive result of the morale
of each individual member.

    When one speaks of "bad morale" one can mean an individual's bad  morale
or that of a whole group.

    By caring for the morale of each individual one can raise the morale  of
the whole group.

    By working on group morale  one  can  also  change  the  morale  of  the
individuals in the group.

    Successes tend to increase morale. Failures tend to decrease morale.
    Morale is subject to propaganda attacks entering false data into a
    group.

    Sound morale is best built by Reality. The restricting of unsavory  news
can injure morale by throwing out the R factor.

    Similarly false validation can injure group morale as the R factor is
                                 corrupted.

    The "expertise" of military groups in "handling morale" is to  a  marked
degree worthless wherever it violates R factors.

    A severe or savage experience does not necessarily destroy group morale.
I have observed that there was no group at all much less  morale  in  combat
units before they had a harsh  experience  in  common.  The  highest  morale
groups in the world have been  those  whose  common  lot  was  harsh  mutual
experience. (US Marines, the Foreign Legion, etc.)

    Morale is not a  sweetness  and  light  proposition.  Hand  holding  and
sympathy can destroy morale if it also lessens group solidarity  or  injures
the belief in the group's leadership.

   R is the vital factor in all morale problems.

    Six  months  or  even  a  year  before  an  operational  or   functional
catastrophe one could have detected out-morale in certain areas.  Such  out-
morale areas, continuing, have preceded a general upset or severe  loss  for
the whole group.

    If small zones of out-morale are noticed and repaired when  they  occur,
the group can be saved future upsets of magnitude.

     The repair of individual morale  is  accomplishable  in  the  field  of
 Scientology tech and Ethics.

     The handling of group morale is  done  in  the  area  of  accomplishing
 objectives along the agreed upon group purpose line and in  the  sphere  of
 group social relations.

    If any organization has a chaplain with a full grasp of the subject  of
 morale, its definitions and  technology  and  if  he  works  factually  and
 successfully, group catastrophes would be averted.

     Lack of this function can be very destructive to  a  group.  Successful
 accomplishment of it can be the source of group success.

     Skill in Scientology Tech, group organizational  functions  and  Public
 Relations are the requisites of a good chaplain.

L. RON HUBBARD

Founder

LRH:dz.ei.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

               HUBBARD COMMUNICATIONS OFFICE     Saint Hill Manor,
                           East Grinstead, Sussex

 Remimeo    HCO POLICY LETTER OF 27 OCTOBER 1970

 A/G Hat    'Issue V PES Hat Sec of Public

 I^rTfTuS'ic     A fiOO^ "raE BACKGROUND TO THE

 Events Hat      RELIGION OF SCIENTOLOGY AND CEREMONIES

 Dir of Training qf THE CHURCH OF SCIENTOLOGY

 Chaplain Hat     OF CALIFORNIA WORLD WIDE"

      There has been a gradual standardization of Sunday Church services and
                                   other ceremonies over the last few years.

  There is an increasing interest in the religious philosophy of Scientology
                       amongst Scientologists and indeed non-Scientologists.

    Currently  there  is  an  increasing  number  of  individuals  entering
 missions, franchises, Churches and organizations,  who  before  Scientology
 had no religious practice or persuasion.

     It is therefore an entirely predictable evolutionary step to produce  a
 standard ministerial and  lay  reference  book  for  study  and  corporate
 prayer.

     From January 1st 1971 it is to be added to the Minister's Course
     Checksheet. It is to be used in all Sunday services in all Churches of
     Scientology.

     The A/G, the PES and Chaplain in every org are to have a copy  as  part
 of the post materials.

|LRH:MSH:JK:DG:sb.ka.rd Copyright� 1970 by L.|David Gaiman for   |
|Ron Hubbard ALL RIGHTS RESERVED             |Jane Kember The    |
|                                            |Guardian WW for    |
|                                            |Mary Sue Hubbard   |
|                                            |Controller         |
|                                            |for L. RON HUBBARD |
|                                            |Founder            |


                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                     HCO POLICY LETTER OF 12 APRIL 1971

Remimeo                                 Issue I Qual Sec Hat Dept15 Hat Dir
Success Hat HCO Area Sec Hat Minister's Checksheet Ethics Officer Hat

                             ORDINATION CEREMONY

                       (Reference HCO PL 12 June 1958)

    A Church Member seeking Ordination  as  a  Minister  of  the  Church  of
Scientology is firstly duly examined as to Ethics, secondly as to the Codes
and Creed, and thirdly as  to  the  ability  to  counsel  and  deliver  the
religious services of the Church  in  the  normal  course  of  his  or  her
theological studies in an Academy of Scientology.

    These examinations having been completed and necessary certification  by
the Department of Examinations, Certificates and Awards having been  issued
as covered by requirements per  Ministerial  Examination  Checksheets,  the
final investiture proceeds as follows:

 1.   PRESENTATION: The candidates for ordination are called in the presence
 of the congregation and before duly ordained Ministers of  the  Church,  to
 read and attest to the Auditor's Code and  Code  of  a  Scientologist.  The
 candidates then deliver a short sermon on the subject of Scientology. After
 this, the officiating Minister reads:

    "In the name of the Church Council, and  before  these  witnesses,  this
member (these members), name(s), having been examined most thoroughly as to
fitness, aptitude and vocation to serve  the  Ministry  of  the  Church  of
Scientology are here declared accepted."

 2.   INVOCATION: "By this invocation  of  the  symbol  of  our  Church,  we
 recognize  and  acknowledge  that  he  (she)  (they)  is/are  ordained  and
 henceforth  be,  Ministers  of  the  Church  with  all  rights,  sacerdotal
 privileges, and responsibilities due to and from a Minister." (The Minister
 is here presented with  a  Church  of  Scientology  cross.)  "Before  these
 witnesses, you are now charged with the responsibility  of  furthering  the
 spiritual work of the Church in all its aspects, to  hear  confessions,  to
 preach, and otherwise minister to the spiritual travail of your fellow  man
 and to hold inviolate the confidence that your fellow beings impart."

 3.   ACCEPTANCE: "By the acceptance of these credentials, you  are  further
 charged at all times to uphold the religious and ethical tenets,  precepts,
 and principles which form the cornerstones of our Faith."

    "I  ask  the  congregation  now  to  acknowledge  and   recognize   the
 Minister(s) here presented and ordained." (Dismiss.)

     This policy in no way changes requirements for qualifications as a
                                  Minister.

|LRH:MSH:JK:RHT:nt.rd Copyright� 1971 by L.|Robert H. Thomas    |
|Ron Hubbard ALL RIGHTS RESERVED           |Deputy Guardian US  |
|                                          |for Jane Kember The |
|                                          |Guardian World Wide |
|                                          |for Mary Sue Hubbard|
|                                          |The Controller for  |
|                                          |L. RON HUBBARD      |
|                                          |Founder             |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                  HCO POLICY LETTER OF 4 JUNE 1971 Issue II

Remimeo

                       PRAYER DAY ORDINATION CEREMONY

                  (Reference HCO PL 12 April 1971, Issue I)

    The following Ordination Ceremony, as successfully used in Prayer Day in
Los Angeles, may be utilized  in  such  similar  cases  when  Ordination  is
integrated into a larger service. The requirements referred to are  outlined
in HCO PL 12 April 1971 "Ordination Ceremony".

                                 ORDINATION

            This ceremony is conducted by a Scientology Minister in complete
                                                                 ministerial

dress.

   "Will the candidates for Ordination please come forward?"

    (They come forward and stand facing the  minister.  They  wear  clerical
dress without the Scientology cross.)

    "(The full name of each candidate is inserted here). . . you come before
us at your own behest, in order to make known to these  assembled  witnesses
your desire to serve the Ministry of the Church of Scientology."

    "Do each of you affirm that you  have  fulfilled  all  requirements  set
forth by the Church for Ordination, and do you further affirm that you  have
been duly examined and certified as having completed such requirements?"

   (They answer each in sequence, "I do.")

    "Do you also attest that you will abide by the Auditor's  Code  and  the
Code of a Scientologist?"

   (They answer together "I do.") "Please turn and face the congregation."
   (They do so.)

    "(The name of each inserted  here).  .  .,  having  been  examined  most
thoroughly as to fitness, aptitude and conviction to serve the  Ministry  of
the Church of Scientology, and having thus manifested their  vocation,  are,
in the name of the Church Council and before these witnesses, accepted."

   (They turn and face the minister.)

    "By the invocation of the symbol of our Church, we here acknowledge that
Reverend (names inserted here, each with Reverend in front of it). .  .  are
ordained and henceforth be, Ministers of the  Church  of  Scientology,  with
all rights, sacerdotal privileges, and responsibilities of the Ministry."

    (The ordaining minister places a cross around each ordainee's neck,  and
presents him with his cert if desired.)

       (After the crosses are received the ordainees turn and face the
                               congregation.)

    "Before these witnesses, you are now charged with the responsibility  of
furthering the spiritual work of the Church in  all  its  aspects:  to  hear
confessions, to preach, and otherwise minister to the spiritual  travail  of
your fellow man, and to hold  inviolate  the  confidence  that  your  fellow
beings impart."

    "By the acceptance of these credentials you are further charged  at  all
times to uphold the religious and ethical tenets,  precepts  and  principles
of our faith."

    "Do you,  the  congregation,  recognize,  agree  and  acknowledge  these
Ministers are Ordained? If so say 'we do'."

   (Congregation: "We do.")

   "Thank you. Having been agreed, it is so."

   (The ordainees stand briefly and then singly return to their seats.)

    Note that this Ordination Ceremony is  especially  useful  in  Ordaining
several ministers in the same ceremony.

                                             Craig Beeney

                                             DG Tech US

                                                for

                                             Robert H. Thomas

                                             DGUS

                                             for

                                             Jane Kember

                                             The Guardian WW

                                                for

                                             Mary Sue Hubbard

                                             Controller

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:MSH:JK:RHT:CB:ne.rd Copy right (c) 1971 by L. Ron Hubbard ALL RIGHTS
RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 3 OCTOBER 1970 Issue II

Remimeo C/S Hats Qual Sec Hats Medical Spec Chksht HDC Chksht C/S Chksht MO
Hats

Health Series No. 1



                           MEDICINE AND DIANETICS

    Medicine ideally applied using the technology contained in  such  Series
as Programming and The Data Series does work and does cure many.

    There are a few things which occur however to give a doctor  a  loss  in
his own technology and a disbelief in a specific technique or  treatment  he
knows by all scientific basis and early tests should have worked.

    Most of these are covered in the Dianetics Course and it is assumed  the
student of this course is familiar with the technology of medicine  and  has
graduated from Dianetics prior to reading this.

    The main basis of loss of confidence in a medical technique  falls  into
two categories:

       A.  The patient was in fact already physically cured of the diagnosed
                                         disease but still has the symptoms.

      B.  The person never did have the disease by test but has the physical
                              symptoms, sometimes classical, of the disease.

    An example of A. in looking through actual case files  shows  a  patient
who at one time had type HI hepatitis. This was in 1960. It was tested  then
and all tests positive. Treatment was given and all tests  negative  and  by
actual physical body tests was cured.

    In 1970 the patient  suddenly  develops  all  of  the  symptoms  of  the
disease, including the pain and somatics. All  outward  physical  signs  are
evident in a preliminary exam. However, Clinical tests done  in  a  hospital
under controlled conditions were negative.

    A physician working without lab facilities using only  office  equipment
he can afford would be quite justified  in  trying  to  treat  this  patient
medically as the patient was in pain and suffering  just  as  severely  with
the same superficial symptoms as in 1960.  However,  tests  showed  in  1970
medicine had cured her earlier.

    The person had not been processed Dianetically  in  1960.  The  physical
body then' was still subject to re-experiencing the somatics  and  pain  and
attempting to fight a disease it no longer had.

    Various cases showed acute rises in temperature; in the  case  of  a  TB
patient cured in 1955,  fluid  collected  in  his  lungs;  skin  coloration,
pulse, respiration,  blood  pressure  and  even  blood  in  the  urine  have
occurred in tested cases where an early disease no longer, in fact, exists.

   The body due to a key-in simply believes it's there.

    Reactions to some vaccines and  inoculations  demonstrate  the  physical
aspect of this-the bank aspect is another story.

    In example B. the same follows. Case history shows  the  disease  itself
was not a physical fact this lifetime  but  body  reactions  quite  physical
with all signs of the illness except the actual  micro-biotic  in  the  body
occurs.

    So where after tests it is shown that in actual fact the disease exists,
it should be treated medically.

    Then once a physical cure occurs and along with the medical treatment it
must be treated Dianetically for the patient to remain physically well.

    This course  shows  how  medicine  and  Dianetics  and  Scientology  are
correlated to produce a permanent non-reoccurring cure,  it  shows  when  to
use medicine and when to process and how they work together.

                                        Mary C. Robinson, Medical Specialist

                                   Flag Medical Officer

                                   for

                                   W/0 Susan Pomeroy

                                   D/4th Mate

                                   for

                                   Ens. Robin Lindsell

                                   Flag 4th Mate

                                       for

                                   L. RON HUBBARD

                                   Founder

LRH:RL:SP:MCR:rr.rd Copyright �1970 by L. Ron Hubbard ALL RIGHTS RESERVED

|              |HUBBARD COMMUNICATIONS OFFICE Saint |
|              |Hill Manor, East Grinstead, Sussex  |
|Remimeo Med   |HCO POLICY LETTER OF 3 OCTOBER 1970 |
|Spec Chksht   |Issue III                           |
|MOHat C/S Hat |Health Series No. 2 THE ROLE OF THE |
|Qual Sec Hat  |MEDICAL OFFICER                     |
|HDC Chksht C/S|                                    |
|Chksht        |                                    |


     Scientology Organizations now  have  a  post  in  their  Qualifications
 Divisions which has as its main purpose:

           INCREASING THE NUMBER OF STAFF DECLARED IN GOOD HEALTH.

     KEEPING THE ENVIRONMENT, HEALTH AND HYGIENE STANDARDS HIGH.

    It is sometimes necessary to  programme  individuals  for  medical  test
series and examinations by medical specialist in order to determine  beyond
doubt which category an unwell person comes under:

     1.   Has a known physical illness in present time which is medically
        curable.

     2.   Has a known physical illness for which there is currently no
        medical cure.

     3.   Has symptoms of physical illness but test results show no  current
        disease, malfunctions or deficiency, of a physical nature. Yet  the
        person is not well.

    Whenever it is found that medical treatment will result  in  a  physical
cure, or  relief  of  a  symptom  or  symptoms  the  individuals  are  then
programmed and directed through a medical series to a result.

     As per Dianetic and  Scientology  technology  such  persons  are  given
 assists and auditing as directed by the Case Supervisor.

    Reports on the medical  progress  of  programmed  individuals  are  sent
regularly to the C/S by the Medical Officer who is in turn in liaison  with
the Medical Specialist giving the treatment.

    Where medical treatment is found to not  be  producing  results  without
processing, it will be found to work with it. So charts for the person have
the processing times entered on them as well.

    Where there is no known medical cure as in No. 2, or  no  known  medical
illness as in No. 3, it is entirely up to processing to  produce  a  cure-a
Well and Happy Human Being even though some medical relief for the symptoms
may be used.

                    DRUGS - PAIN KILLERS AND ANAESTHESIAS

    There are some cases when drugs must be used in the very early stages of
treatment to enable healing. For the most part these are drugs  to  control
spasms such as  in  an  ovary  infection  given  along  with  the  curative
medication until such time as the response to healing occurs and the spasms
cease. It has been found where a good touch assist is given such drugs  are
discontinued and only the curative medication continued. In any event  they
are never given any longer than absolutely necessary, as each dose  extends
the time before auditing can begin. Anaesthesias for tooth extractions,  if
local, wear off in twenty-four hours while a general  anaesthesia  prevents
auditing for seven days so is discouraged. Surgical general anaesthesia for
minor surgery is discouraged in the cases of injury if a local  anaesthetic
will do. In all events any time a general anaesthetic is used  it  must  be
run out in processing as soon as possible so the Medical Officer keeps  the
C/S advised of the exact time and date drugs have  been  administered.  The
Medical Officer in the  Sea  Org  may  discontinue  a  drug  at  any  point
regardless of medical prescriptions as he  is  in  a  position  to  observe
assist and processing results the medical  doctor  may  not  be  aware  are
occurring.

    No drug is ever given in the Sea Org without the C/S permission and this
applies to Scientology staff as well. Those undergoing intensive processing
also are subject to this policy.

  So the Medical Officer acts as the "middleman" so to speak between the C/S
                                                                         and





medical specialist and is the one responsible for the medical  progress  of
those on his lines.

    In clinics and hospitals where the practice of Scientology and Dianetics
is correlated with the practice of medicine the liaison is the Qual Medical
Officer.

    Those programmed for medical tests and treatments  are  started  on  one
because:

    1.   The C/S has ordered it based on no or slow processing gains or as a
        general precautionary measure.

    2.   The Medical Officer orders it based on a continued observation of
        ill health in a staff member.

    A Dianetically trained medical doctor may also refer  a  patient  to  an
organization's Medical Officer so that liaison records  are  maintained  and
the C/S and medical doctor know what is occurring with the preclear.

    It has been the experience of  the  Medical  Officer  on  Flag  who  was
conducting programmes from port to port that in  some  countries  a  GP  who
gives only a superficial  exam  such  as  the  company  yearly  check-up  or
insurance check-up does not have a good record of  locating  what  is  wrong
with the person. In some countries a  person  must  be  in  an  acute  stage
before he can be admitted to a  hospital  and  be  properly  programmed  and
tested to find out what is wrong with him. Yet  the  hospital  is  the  only
place where adequate  equipment  and  testing  facilities  exist  to  really
properly diagnose a chronic illness.

    In such cases it pays to programme a  testing  series  (such  as  blood,
urine, X-Rays, EKG, basic metabolism tests, barium X-Ray as applies)  first,
and then send the patient, tests in hand to the doctor  for  blood  pressure
and general check-up and consultation, rather than waste a trip to a  GP  to
find out a person whom you know is ill has nothing  wrong  with  him.  Where
tests involve admittance and observation, small hospitals or clinics may  be
found who will do it, where government run hospitals are restricted  to  the
acutely ill. Having to 8C in order to get a result should not  be  necessary
in the medically advanced countries where  proper  tests  are  part  of  the
routine.

    In using the technology of Dianetics and Scientology it sometimes occurs
that the existence of a physically based illness shows up in processing.  It
is known that it is physical and that it must  be  diagnosed  and  cured  or
treatment is indicated.

    Such a person may have not been aware of it earlier due to the  fact  it
was suppressed mentally or the person had to be raised up  to  pain  on  the
tone scale and to an awareness of his physical body. In such  cases  earlier
medical exams never revealed it.

   Some such cases are remarkable:

    Due to running an early life incident a time a piece of lead was stabbed
into the forehead of a preclear was  run,  it  had  been  there  for  twenty
years. It was then removed as a source of chronic headaches.

    A preclear spots a slipped disc  in  session,  a  disease  or  an  organ
malfunctioning, etc. When taken for treatment tests or X-Rays  reveal  their
presence. In such cases what is wrong is known so then one  must  guide  the
doctor to finding it.

    In cases where the  doctor  is  not  familiar  with  the  technology  of
Dianetics this must be done with a great deal of tact.

    The reverse in relations between the technologies also occurs, and  it's
up to the Medical Officer to act when necessary in this instance.

    A person of higher case level sometimes will not respond to  the  normal
amount of anaesthetics or pn  killers  and  some  kinds  just  do  not  work
anymore. As getting a leg set without a pn killer is not  advised,  be  sure
the anaesthetic used has taken effect and is effective first.  Usually  with
general anaesthetics it  takes  more  to  produce  a  result,  so  local  is
advised.

    Response to treatment has  been  so  speeded  up,  treatment  no  longer
necessary can be continued past  that  point.  E.g.-Treated  fractures  heal
faster, infections respond faster,  and  internal  disease  clears  up  much
earlier  in  those  cases  being  processed  along  with  treatment.  It  is
important the Medical Officer observes progress  and  handles  this  as  the
doctor may not be familiar at all with Dianetics. A  fifteen  day  treatment
usually produces a result on the 7th or 8th for example.

    A course of medicine that is a curative  treatment  always  works  when
 processing is used. There are no exceptions in the Flag programmed cases.

    If it is a medically curable illness and the person was  not  cured  the
diagnosis was not correct. Retesting and examinations were done, the proper
treatment given and then a cure resulted. Such cases are Permanently  Cured
and later on providing processing  also  occurred  there  will  be  no  re-
occurrence of the symptoms.

    The research cases on Flag where conditions both medical and  processing
were controlled (even to  the  extent  of  never  giving  the  patient  his
medicine bottle but doling out his pills and seeing he takes them as called
for), became well.

     There are thousands of cases which have become  well  when  no  medical
 cure has been possible, but this is already known and established  Dianetic
 data.

     What is new here is that medicine itself is made to work as per its own
 technology with 100% results case after case.

     If patient "A" has disease "B" then treatment  "C"  for  that  disease,
 which should work, will work and it will work each time without exception.

     So much of a doctor's experience with failures, when he has  known  his
 tech was in and yet the patient did not respond is a thing of the past.

    The C/S who knows his tech and who has good data coming to him from  the
Medical Officer liaison can then know when to order a certain action  done.
As medical treatment and processing both affect the rate of response to the
other, someone must be there in the middle observing by exact  records  and
charts and tests the effects of both and that is the Medical Officer's job.

    And in case after case you will discover that the correct diagnosis  and
correct treatment backed with processing will just simply "blow  away"  the
illness as the preclear having been properly indicated and looking  at  the
right thing in session suddenly gets well.

     Sometimes just the correct diagnosis does it when the person  is  of  a
 higher level of processing-i.e. "So that's what  it  is!"  and  that's  all
 brother-it's gone!

    On the other hand if the person has something wrong with his body and he
knows it and it is mis-indicated (i.e. misdiagnosed or  improperly  treated
or he is told nothing is wrong when  there  is),  he  can  be  held  up  in
processing gains as there is a PTP, ARC Break and a  misunderstood  sitting
there every session.

    How does one know the indication is correct? GIs or even VGIs will occur
on the proper indication no matter what it is or how serious, and remain in
under proper treatment and auditing-i.e. GIs and VGIs after  each  session.
It is known-It is being handled-It is getting better-It  is  cured,  brings
and keeps in GIs.

    The only other hang-up observed by a Medical Officer is  considerations
 about not  contributing  while  recovering,  and  not  looking  forward  to
 recovery due to a return to something not wanted when recovered.

  These the Medical Officer must handle, if possible, as both slow recovery
                                   rates.

     I've not yet seen anyone not  get  well  when  both  medical  tech  and
 Dianetic tech are in, in any case handled.

|LRH:RL:SP:MCR:rr.rd Copyright� 1970 by L.   |CPO Mary Robinson|
|Ron Hubbard ALL RIGHTS RESERVED             |Medical          |
|                                            |Specialist Flag  |
|                                            |Medical Officer  |
|                                            |for W/0 Susan    |
|                                            |Pomeroy Flag     |
|                                            |D/4th Mate for   |
|                                            |Ens. Robin       |
|                                            |Lindsell Flag 4th|
|                                            |Mate for L. RON  |
|                                            |HUBBARD Founder  |


|             |HUBBARD COMMUNICATIONS OFFICE Saint |
|             |Hill Manor, East Grinstead, Sussex  |
|             |HCO POLICY LETTER OF 11 OCTOBER 1970|
|Remimeo C/S  |Health Series No. 3                 |
|Hats Qual Sec|                                    |
|Hats Medical |                                    |
|Spec Chksht  |                                    |
|HDC Chksht   |                                    |
|C/S Chksht MO|                                    |
|Hats         |                                    |


                           MEDICAL OFFICER'S CODE

    The following Code is practised on the ships  of  the  Sea  Organization
where prescribed medical treatment must be continued at sea.  On  the  Flag
Ship there is a fully operational clinic  and  a  Medical  Officer.  It  is
presented here to provide a  basis  of  operation  for  the  Qualifications
Medical Liaison Officer and may be of interest to the Dianetically  trained
Doctor.

  1. I promise not to evaluate the physical symptoms  of  those  on  medical
    lines but instead to listen and then provide  whatever  information  or
    direction is needed to result in a physical improvement.

  2. I promise not to invalidate the reality of those on medical lines as to
    the state of their physical bodies  but  to  keep  them  producing  and
    contributing to whatever extent they are realistically able.

  3. I promise to administer only standard or proven medical treatment where
    indicated and not to deviate or experiment with unproven treatments  or
    medications nor will I allow anyone else to do so.

  4. I promise to keep all dental and medical appointments once made and to
    see that those who need to see a specialist or dentist see one.

  5. I promise to see that those who are not getting proper food or rest do
    so, so that they become eligible for auditing.

  6. I promise to see that the data needed to give proper care to those on
    medical lines is passed on or conveyed to whomever is giving it in my
    absence.

  7. I promise never to sympathize with those on medical lines but to be
    effective.

  8. I  promise  to  complete  all  medical  treatments  started  which  are
    producing improvement in physical conditions  and  not  to  change  the
    medication or treatment that is producing results for another.

  9. I promise to refer anyone who by their actions are attempting to
    prevent a cure or recovery to the MAA and to advise the Case
    Supervisor.

10. I promise never to abandon or neglect those under my care.

11. I reserve the right to refuse care to anyone who does  not  follow  the
    directions given them to make them well or who repeatedly fails to keep
    appointments  involving  a  medical  series  which  must  be  given  as
    scheduled to be effective.

12. I promise never to criticize or become angry with those on medical
    lines.

13. I promise never to provide a pain killer to anyone I feel would respond
    to an assist given by myself or another promptly.

14. I promise not to continue a treatment past the point it is no longer
    needed or no longer effective.

15. I promise to grant beingness to those on medical lines.

16. I promise to provide a safe, clean and comfortable environment for the
    unwell.

17. I promise to indicate to  those  on  my  lines  which  medications  and
    treatments are curative ones and which are only  intended  to  alleviate
    symptoms until they are Dianetically cured.

18. I promise not to enter comments, expressions or enturbulence  into  the
    environment  of  those  on  medical  lines  that  would  cause  mystery,
    misunderstoods or fear of worsening.

19. I promise to encourage those on my lines who are responding well to  be
    as causative and knowledgeable about  their  physical  condition  as  is
    possible  and  never  to  present  medicine  as  anything  more  than  a
    technology that can be studied and learned by  anyone  of  interest  and
    ability.

20. I promise not to explain, justify or make excuses for any clinical
    mistake whether real or imagined but to correct it immediately.

21. I promise to estimate the current state of those on medical lines with
    reality and not to diverge due to other determined influence or false or
    alarming reports.

22. I promise to follow all standard C/S instructions exactly and to obtain
    C/S permission before permitting the administration of any  narcotic  or
    dmg rendering a pc ineligible for auditing.

23. I promise to see that all dentists and medical specialists used to
    treat a preclear are competent in their skill and to base my decision on
    results only.

24. I promise to maintain high health standards in the environment  and  to
    see those I am responsible for are protected from the influence of  poor
    health or safety standards.

25. I promise to use my knowledge of Dianetics and Scientology in all that
    I do.

26. I promise to keep excellent records and data on those on my lines and
    to keep the C/S advised.

27. I promise to prevent extreme health conditions from occurring by seeing
    that preventative or early care is given on time.

28. I promise to ensure anyone medically cured or under treatment  receives
    processing as this alone ensures the cure remains a  permanent  one  and
    shortens the time required for treatment.

                                             CPO Mary Robinson

                                             Medical Specialist

                                             Flag Medical Officer

                                                 for

                                             W/0 Susan Pomeroy

                                             Flag D/4th Mate

                                                 for

                                             Ens. Robin Lindsell

                                             Flag 4th Mate

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:RL:SP:MR:sb.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 10 NOVEMBER 1965

Remimeo Students                               qual div

                            THE CRAMMING SECTION

   The Cramming Section is a section of the Department of Review (Div 5-Dept

14).

    PURPOSE: HCO Pol Ltr  31  July  1965  "Purposes  of  the  Qualifications
Division" states:-

     "The prime purpose of the Department of Review and all its sections and
                                                                   units is:

    "TO HELP RON CORRECT ANY NON-OPTIMUM RESULT OF THE ORGANIZATION AND ALSO
TO ADVISE WAYS AND MEANS BASED ON ACTUAL EXPERIENCE  IN  THE  DEPARTMENT  TO
SAFEGUARD AGAINST ANY CONTINUED POOR RESULT FROM ANY TECHNICAL PERSONNEL  OR
THE FUNCTION OF THE ORGANIZATION."

    More specifically, "The Cramming Section teaches students what they have
missed" (HCO Pol Ltr 24 April 1965 Review).

        WHO IS SENT TO CRAMMING? HCO Pol Ltr 24 April 1965 "Review" states:-

    "Any student failing to get 5 or more passes (usual expected  number  is
10 passes per week on the Saint  Hill  Course)  in  two  weeks,  theory  and
practical check sheets inclusive, must be ordered by the DofTto  the  Review
Cramming Section."

    HCO Pol Ltr 14 Sept 65 "Classification Required before  Moving  to  Next
Level" states:

    "If a student flunks his classification written exam or the  examination
of his auditing via his auditing reports,  the  student  is  to  review  his
theory, then his practical, as well  as  submit  further  auditing  evidence
(auditor's reports) before re-examination. . .

    "The student is expected to complete  the  theory  checksheet  for  each
level in two weeks. He is expected to complete the Practical checksheet  for
each level in two  weeks.  Any  student  failing  to  do  this  has  a  down
statistic and is  to  be  sent  to  Cramming.  Any  student  who  flunks  an
examination is sent to Cramming. Any student who fails to have the  auditing
requirement done by the time his practical  checksheet  is  done  (and  thus
must review the entire level) is sent to Cramming."

   HCO Pol Ltr 14 October 1965 "Course Pattern" states:

    "If  the  examination  is  not  passed,  the  student  remains  in   the
Qualifications Division in the Cramming Section at a charge of  �2  per  day
until he is able to pass an Exam on the Level."

   REVIEW AND ETHICS: HCO Pol Ltr 29 April 1965 Issue II states:-

    "A student who is disruptive of discipline  and  acts  contrary  to  the
Ethics Codes may not be ordered to Review by the D of P, D of  T  or  Ethics
personnel or other persons in an org.

    "Tech and Qualifications personnel, particularly the Tech Sec  and  Qual
Sec and D of Tech Services, the D of P and D of T,  D  of  Exams  and  D  of
Review and D of Certs may order students or pcs to Review or  to  course  or
to HGC or anywhere in and around these  two  Divisions  without  any  Ethics
action being implied. It is just normal, done to get  students  and  pcs  on
the road to higher levels."

   HCO Pol Ltr 28 April 1965 Issue III states:

    "No D of P or Course Supervisor or Academy  Instructor  may  threaten  a
student who is disruptive of  course  discipline  with  Review  auditing  or
training. Such students may only be ordered to Ethics."

    TWIN CHECKING:  When  a  student  is  sent  to  Cramming,  his  twin  is
temporarily borrowed from course to see that the student  goes  through  his
requirements in so far as theory and practical review are concerned.

    The twin is then sent back to course to complete his level as he did not
come to cramming for flunked examination or down statistics. If it  appears,
however, that the twin  is  directly  responsible  for  the  student  having
flunked and needs some review of his  coaching  ability  and/or  theory  and
practical, the twin may be kept  in  cramming  for  the  completion  of  the
level.

    Whenever a student is sent to cramming directly from  course  (i.e.  for
down statistics, failure to produce auditing requirements by  the  time  his
practical is complete or specific point to be handled, he should  be  routed
(via Qual Interview and Invoice) with a slip clearly specifying  the  reason
for his being sent to Review.

    SUMMARY: The Cramming  Section  teaches  the  students  what  they  have
    missed. It trains them only to a specific result.

    The orders, rules, regulations, policies and  routes  relating  to  this
department (Review) (and therefore the Cramming Section)  were  intended  to
assist and expedite the carrying out of its  purpose.  Therefore  no  order,
rule, regulation, policy or route may be used to swerve it  from  its  prime
purpose of ensuring that  the  results  of  Scientology  are  excellent  and
consistent.

LRH:ml.rd                                      L. RON HUBBARD Copyright�
1965 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                     HCO POLICY LETTER OF 6 OCTOBER 1966

Remimeo Qual Hats Training Hats Students

           CRAMMING STUDENTS WHO FLUNK CLASSIFICATION FOR A LEVEL

    After reviewing the theory and practical  of  a  level,  a  student  who
flunked his Classification for a level may  request  permission  to  do  the
Dissemination Drill, if he or she has not acquired a preclear.

    When the student has done well on the Dissemination Drill, he or she may
request permission to go and use the Dissemination Drill in  the  area  with
the purpose of obtaining a preclear to audit in order  to  classify  at  the
flunked level.

    The Cramming Officer will expect the student to report at 9.30 the  next
morning with a written report on where the dissemination took place and  the
results of the dissemination.

    The purpose of Cramming is to  get  the  students  flowing  through  the
Course fast, so the emphasis here is simply  to  get  a  preclear  fast  and
classify fast,  bearing  in  mind  "The  rapidity  of  particle  flow  alone
determines power."

                                             L. RON HUBBARD

                                             Founder

LRH:lb-r.cden.rd Copyright� 1966 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 13 MAY 1969

Remimeo Franchise

               CRAMMING SECTION - SERVICE TO TRAINED AUDITORS

    The Cramming Section 'teaches students  what  they  have  missed'.  This
includes Trained Auditors who wish to be  brought  up  to  date  on  current
technical developments.

    A Field or Franchise Auditor wishing to up-date his technical  data  may
do so in the Cramming Section of any Org qualified to teach  his  level  of
Training.

    The Director of Exams may determine that the Auditor is missing too much
data, such as a whole course, to handle in Cramming and  route  the  Auditor
to the Tech Division for retraining. Cramming does not teach full  Dianetic,
Academy or SHSBC courses.

    The line of keeping Tech in the area up to date and standard is indeed a
Qual hat. It is also a source of steady Qual income.

   "New" courses are of course taught in Tech.

|                         |Rodger Wright|- |Chairman           |
|                         |             |  |Ad Council WW      |
|                         |Jim Keely    |- |Qual Sec WW        |
|                         |Bruce        |- |HCO Area Sec WW    |
|                         |Glushakow    |  |                   |
|                         |             |  |AD COUNCIL WW      |
|                         |Edie Hoyseth |- |HCO Exec Sec WW    |
|                         |Allan        |- |Org Exec Sec WW    |
|                         |Ferguson     |  |                   |
|                         |Tom Morgan   |- |Public Exec Sec WW |
|                         |Rodger Wright|- |LRH Comm WW        |
|                         |Leif Windle  |- |Policy Review      |
|                         |             |  |Section WW         |
|LRH:RW.ei.rd             |Jane Kember  |- |The Guardian WW    |
|Copyright � 1969         |             |  |for                |
|by L. Ron Hubbard        |             |  |L. RON HUBBARD     |
|ALL RIGHTS RESERVED      |             |  |Founder            |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 28 AUGUST 1959

CenO

                             B.SCN INTERNESHIPS

    Jack Parkhouse in a despatch to L. Ron Hubbard suggests that  the  B.Scn
Interneship be re-started. Here is what Jack says:

    "We would very much  like  to  re-start  B.Scn  Interneships  again-this
system, apart from turning  out  better  auditors  helps  a  great  deal  in
declaring larger units.

    "We're aware of the shortcomings of the old method  and  would  like  to
propose this one:-

    1.   Only good HPA students be accepted for an Interneship.

    2.   An Interne is not paid and makes no payment.

    3.   Whether he is a part-time or full time Interne he shall audit not
        less than 500 hours for the HGC plus attending all conferences and
        training periods.

    4.   If the Interne flubs cases we dispense with him no further
        liability to ourselves and no future benefits to the Interne.

    5.   At the completion of a satisfactory Interneship the student is
        ready and should be put on a regular B.Scn Course at a purely
        nominal charge-say 10 gns.

    "It costs us little to have a couple  of  extra  students  on  a  course
already set up-but those students will be able to use a B.Scn  and  we  will
have had a great deal of really economical labour from them."

                                             Peter Hemery HCO  Communicator
                                             WW

PH:brb.rd

Copyright� 1959 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 29 MAY 1962

CenOCon

                  INTERNE HAT WHAT IS EXPECTED OF INTERNES

 1. That they make such changes in themselves as may be necessary to deserve
   respect as Professional Scientologists.

 2. That they become familiar with the administration of the Organization
   according to Ron's policies.

 3. That they learn, by experience, how the various Departments function
   with particular reference to the inter-relationship of functions.

 4. That they satisfy the following Posts that they have  indeed  made  such
   progress: the 6 Department Heads, the Organization Secretary  (or  Assoc
   Sec), the HCO, the Interne Administrator, and finally, the HCO Board  of
   Review.

 5. That they thoroughly understand the Org Board and the OIC Board, and
   their place in the running of a Central Organization.

 6. That they become acquainted with Department Heads and what their various
   responsibilities are.

 7. That they conduct themselves in a quiet, courteous manner when being
   observed and listened-to in Reception by the Public and Preclears.

 8. That while on Post they are to be dressed neatly and cleanly to meet
   Public

   acceptance level.

 9. That under no circumstances are they to try to wear the Registrar's Hat,
   or any other hat than their own, or to interrupt conversations Registrar
   is having with a Prospect.

10. That the cleanliness of the various buildings is also their
   responsibility.

11. That learning the functions of Letter Registrar and Central Files is an
   integral part of their training as Professional Scientologists.

12. That they become familiar with HCO Policy Letter of Nov 15, 1960
   "Modern Procurement Letters".

13. That to the best of their ability they live up to the Code of a
   Scientologist, and, when auditing, the Auditor's Code.

14. That they understand "Dev-T" and its consequences, and be familiar with
   the Bulletins concerning it, and apply them.

15. That they handle all problems with Scientology.

16. That they keep their withholds cleaned up.

17. That they keep their Technical ability up.

18. That IF IT ISN'T IN WRITING IT ISN'T SO.

19.   That they learn the three basket system, the Comm Center system, and
the proper       routing of dispatches.

20.   That they learn proper phone procedure.

21. That they learn by observing and doing to communicate  to  the  general
    public, the Postman, tradesmen, and salesmen as  well  as  Students  and
    Preclears, both in person and on the phone.

22. That they learn by asking questions, writing  dispatches,  and  getting
    them answered that there are no "secrets" in the Central Org,  with  the
    exception of Preclear test and Prepcheck files.

23. THAT THEY DECIDE TO BE PROFESSIONAL SCIENTOLOGISTS.

                           INTERNE CHECK OUT LIST

 1. Pattern of a Central Org, HCO Policy Letter of February 14, 1961.

 2. How to Handle Work, HCO Bulletin of August 19, 1959.

 3. How to do a Staff Job, HCO Policy Letter of April 11, 1961.

 4. Scientology Org Comm System, HCO Admin Letter of October 17, 1961.
    Learn

   in essence.

 5. Org Rudiments, HCO Policy Letter of December 11, 1961. Learn first
    sentence verbatim. Rudiments I through VII in essence.

 6. Types of Letters Established, HCO Policy Letter of February 4, 1961.
    Learn the rules governing mimeoing, including the color scheme.

 7. Help Me Put In The New Lines, HCO Policy Letter of January 10, 1961.

 8. Org Sec Hat, Sec ED No. 324 of LA, February 19, 1960.

 9. Outflow, Sec ED No. 276 of LA, July 7, 1959.

10. Quality and Admin in Central Orgs, HCO Policy Letter of May 29, 1961.

11. Classes of Auditors, HCO Policy Letter of November 29, 1961.

12. City Offices, HCO Policy Letter of May 11,1961.

                                   Issued by: Ken Salmen

                                             HCO Area Sec LA

                                             for

                                             L. RON HUBBARD

                                             Executive Director

LRH:jw.cden Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 29 JUNE 1962

CenOCon

                         STAFF AND INTERNE AUDITORS

    Interneship has been offered to graduating HPA and HCA students for a  3
months period of work in the Central Organization.

   This has been a requirement for certification.

    In actual practice, some orgs because of low units and other reasons  do
not hang on to professional staff Auditors but replace them with Internes.

    It has always expressly  been  forbidden  to  use  non  certified  staff
auditors  on  HGC  pcs.  Unless  an  Auditor  has  his  certificate  in  his
possession he or she cannot be used to Audit HGC pcs.

    We are now operating with the fact of clearing all cases if the  Auditor
is well trained. We are now moving toward clearing as an ordinary result  of
being audited in an HGC'. This fact can never take place  if  staff  Auditor
procurement looks only toward the Academy and Internes. Such a programme  is
technical suicide. Further HGC results have been falling off to  the  degree
that routine procedures are not expressly followed and uncertified  Auditors
have been used in HGC.

    There is something  wrong  with  an  org  that  cannot  keep  its  staff
auditors.  Their  own  reality  on  results  must  be  poor,  their  working
conditions bad and their future uncertain if staff Auditors are  continually
lost by an organization.

   An organization must follow this programme on staff Auditors:

     1. See that they get adequate auditing toward clear along with other
        staff auditing;

     2. Use only certified Auditors on HGC and staff pcs;

     3. Work toward a staff Auditor having his own personal office with desk
        and proper furnishings;

     4. Keep excess admin personnel to a minimum to keep units up;

     5. Pay no interne fee or units and use no int ernes in the HGC;

     6. Give staff Auditors good current training;

     7.  Prepare  Auditors  for  posts  on  staff  by  using  them  only  as
        supernumerary personnel in Admin or the Academy to help instructor's
        Admin or coaching individual students;

     8. Take on an interne only if the person is willing to become  a  staff
        Auditor and then fit that person to be one before auditing  is  done
        by that person in the HGC;

     9. Take Interneship only as free advanced training conditional to
        taking a position on staff, not as a quick method of getting staff
        auditors;

    10. Get over the games condition with field Auditors and get them back
        on staff;

    11. Settle the org down as to personnel turnover;

    12. Get income up by getting technical up. Do not have even one poorly
        trained student or non-gain HGC pc walk out of the org.

     The Interne programme except as above, is hereby cancelled in its other
                                                                    aspects.

    No Interne may be paid units for being an Interne. No staff auditor  may
be employed unless actually certified.

    A ninety day period of grace from the date  of  this  policy  letter  is
allowed to get the whole of this into effect and not go back on  interneship
arrangements made before this date.  Act  now  to  have  this  programme  in
before ninety days.

                                             L. RON HUBBARD

LRH:dr.cden Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                   HCO POLICY LETTER OF 11 SEPTEMBER 1967

General Non-Remimeo SHSBC Students Internes Class VII SH Tech & Qual
Personnel RAP, Registration & Hats Personnel

                         INTERNE TRAINING PROGRAMME

    This Policy clarifies the lines of the Interne Training  Programme.  The
necessity for this Policy grew out of a recent Comm Ev  on  Internes  and  a
Board of Investigation on the Interne Programme.

                           NOMINATION OF INTERNES

    We need a large supply of Qualified Class VII  Auditors  throughout  the
world. To help  build  the  number  of  Class  VII  Internes  the  following
procedure is to be followed.

    When a student arrives at Saint  Hill  to  do  the  Saint  Hill  Special
Briefing Course, he/she will be informed on Registering that  on  the  basis
of course statistics and leadership potential he/she may  be  nominated  for
the Class VII Interne Course. This is a privilege and the nomination is  not
binding either way, but depends on the person making excellent  progress  as
a student.

    After enough time has gone by to see  how  the  student's  progress  has
been, he or she may be nominated by the D of T and the D of  P  who  form  a
nominating committee  and  the  appropriate  terminals  are  notified  (i.e.
student's local org, Ad Council WW, Treasury Div SH,  Personnel  Procurement
Officer SH) so that steps can be taken early to  complete  arrangements  for
the student to interne immediately upon completion  of  the  SHSBC,  if  the
student continues to maintain an excellent record.

                        INTERNE TRAINING REQUIREMENTS

    The following are the requirements for starting the Class VII Interne
                                   Course.

1.   Complete Staff Status II checksheet and pass Staff Status II  exam.  If
    not completed before coming to  Saint  Hill,  this  can  be  done  after
    nomination with the Staff Training Officer SH.

2.   Class VI (provisional) with an excellent record on the Saint Hill
    Special Briefing Course, completing the course in less than 32 weeks of
    training time.

3.   Signed a contract with an official Scientology Org for a minimum of
    21/2 years of service to that org to begin on completion of the Interne
    Course.

4.   Proper financial arrangements completed for payment of Course fees.
    Following are the only requirements to complete the course:

1.   Star-Rate checkouts on Level  VII  Confidential  materials  and  theory
   checksheet as approved by Org Exec Sec WW, and  Star-Rate  checkouts  on
   lower level processes and their immediate technology as required by  HCO
   Policy Letter of March 8, 1966, "Urgent-High Crime".

2.   Audit the Power Processes in the Saint Hill HGC until such time as  the
   student has completed successfully  three  Power  Process  preclears  to
   Grade VA, consecutively and without flaw, having audited  each  pc  from
   the beginning of the Power Intensive directly through V and VA without a
   goof or REVIEW ACTION.

   If Ethics action is needed in order to handle some outness with  the  pc
   this will not count against the student Interne's  auditing  requirement
   provided  the  Interne  is  the  one  recommending  the  Ethics  action.
   Completing a case that someone else started is credited to training  and
   experience and does not count for these  Auditing  requirements  in  the
   Saint Hill HGC. When the student has  completed  the  three  consecutive
   cases in the HGC, he will be routed to the Examiner  in  Qual  who  will
   give him/her a written  Examination  consisting  of  questions  directly
   relating to the auditing of the Power Processes.  The  passing  of  this
   exam is 85% as per Policy and graduates the Interne from this Section of
   Training. There is NO other requirement for this section. The Exams must
   have the approval of the D.0. Qual WW.

3.   The Interne is then required to audit in the Dept of  Review.  It  will
    be required to complete in Review 80 Review cases, of which 6, at least,
    must be Power Process cases and each of the 80 cases must be  flawlessly
    handled. Flawless means the pc has paid cash in full for  the  auditing.
    When this is done the Interne will be routed to  the  Qual  Examiner  to
    take a written Exam. The passing of this exam graduates the Interne from
    this Section of Training. There is no other requirement here.

   The exam must be approved by the D.O. Qual WW.

   This exam will be based on the fact that an  Interne  on  reaching  this
   stage is flawless on all lower grade auditing  including  Rehabilitation
   Technology, Assessing, S and D Technology and Sec Checking as a security
   action. For each Interne the Qual Sec is  to  observe  in  the  flawless
   handling of the 80 cases the Ratio of Cash/Debit for Review Auditing.

4.  During the period served in the HGC and/or  Department  of  Review,  the
    student must have completed a minimum of 20  Security  Checks  for  HCO,
    done without error.

5.   The next step is a period with the Case Supervisor learning that  post.
    When the Interne has supervised 6 Power Process  cases  flawlessly,  the
    Interne is routed to Qual Examiner, to take an exam on Case  Supervision
    as approved by D.0. Qual WW. On passing this exam the Interne  completes
    this section, there is NO other requirement. The  passing  of  the  Exam
    graduates the Interne from this Section of Training.

6.   At this stage the Interne graduates from Part  I  of  the  Course,  and
    then goes full time on the completion of the Org Exec Course, which  has
    a separate checksheet.

   The Internship is divided into two parts:-

    1.   Technology. Theory, Practical and Auditing which when completed
        graduates the Interne with Prov Class VII.

    2.   Administration. The Org Exec Training Course to be done after Part
        I.

    An Interne is permitted while fulfilling the  Technology  parts  of  the
checksheet to do whatever he/she can do on the Org  Exec  Course  Checksheet
but may not go full time on this part of  the  checksheet  until  completing
the Technology part. Upon completing both  parts,  the  Interne  receives  a
Class VII Certificate (provisional if not Clear).

                        INTERNE CONTRACT REGULATIONS

    An Interne's contract with his org is a binding  agreement  between  the
two parties. The org provides advanced training to  the  Interne  in  return
for the SERVICE of the Interne AFTER he or she is trained. A  trained  staff
member is much more valuable than an untrained one  and  the  org  spends  a
huge amount of money to see that an Interne is trained properly.

    The only way an org can justify spending this money is  that  after  the
Interne is trained  and  returns,  the  org  will  benefit  because  of  the
bettered service that can be provided  with  a  new,  highly  trained  staff
member on post serving over a period of years.

    In order to "buy out" his or her contract with the org,  it  would  cost
the Interne many, many thousands of dollars  or  pounds,  in  fact  as  much
money and goodwill as the org would expect to receive because of  the  Class
VII's service over a period of 2 1/2 years minimum.

    After signing a contract with an org, if the  Interne  wants  to  change
plans, he or she must first get a full release from the contracted  org.  It
is fully the responsibility of the individual Interne to  make  arrangements
that are wholly satisfactory with the contracted org.

    The contracted org has  full  power  in  law  and,  more  important,  in
Scientology Ethics to hold an Interne or  any  contracted  staff  member  to
fulfill his or her contract. The org may get any requirements it  likes  for
release of contracts. It is primarily for the benefit of  the  org  and  not
for the benefit of the individual that the Interne is being  trained.  After
all, without the org, the individual would never  receive  the  training  in
the first place.

    No org may even consider a contracted staff member of  another  org  for
employment unless he or she has been fully released by  the  contracted  org
FIRST. Nor may any other org or org staff  member  enter  into  negotiations
between a staff member and his or her contracted org. The only exception  is
the promotion of a contracted staff member to a Continental or WW  Executive
Division post, but in this case the contracted org receives the  benefit  of
this staff member's service from  higher  up  and  the  contracted  org  may
receive some compensation for the loss of the staff member from  its  direct
staff.

    ORG CLAUSE-If another official Org than  Saint  Hill  contracts  with  a
Class VII ex-Interne Saint Hill Staff Member the  org  may  reimburse  Saint
Hill its course fee and have the student at the end of one year  of  service
as a full staff member at Saint Hill,  the  staff  member  consenting.  Note
that one year must be served at Saint Hill and two and  a  half  years  with
the Org.

    Orgs may of course make their own arrangements with their own staffs for
Class VII training at the Org's expense. This may also be done at the  staff
member's own expense if contracted to an Org for 2  1/2  years  after  Class
VII and Internship Graduation.

    NOT OPEN TO PUBLIC-The Class VII Course, unlike the Class VI Course,  is
not open to enrollment to non-org personnel.

                   FURTHER REGULATIONS OF INTERNE TRAINING

    It is not permitted to interfere with the training of any student  while
on the Internship. This means that an Interne, whether from  Saint  Hill  or
any other Org, may not be transferred to any other post in SH or  any  other
Organization without the holding of a Special Board of Investigation  to  be
applied for by the HCO Area Sec of Saint Hill, convened by the HCO Exec  Sec
SH and to consist of 3 members chosen from the staff of World  Wide  Div  7.
The findings of this B of I will make recommendations to the  HCO  Exec  Sec
SH who will be responsible to and  only  to  his/her  normal  Organizational
Seniors for her decisions in the matter.

    The Internship is set up to train students to audit the Power  Processes
and not to establish an HGC for Saint Hill. The  HGC  is  entirely  separate
from the Internship but has the use of the Internes for specific periods  of
the day to run Power Processes and where  necessary  audit  prior  to  Power
Process auditing, as part of the Interne Training programme.

   The Class VII Interne Course is the highest level of Scientology training
                                                                   available

at this time. A Hubbard Graduate Auditor  is  able  to  audit  any  and  all
processes and procedures used today and to crack any and all  cases  without
fail. An Interne is a student and not a staff member until  he  or  she  has
successfully completed the course. Then he or she is a most  valuable  staff
member and therefore one of the most valuable beings in the Universe.

    The Class VII Interne Course must concentrate on Training the Interne to
this high level quickly and  effectively.  It  is  only  after  the  Interne
graduates from both parts of the course that he/she becomes fully useful  to
the org.

    Because we must train a Class VII to audit Grade V,  this  is  the  only
place where a real bottleneck could develop in the Route to  Total  Freedom.
Therefore HCO must be extra alert to remedy any hold-ups  and  protect  this
course from undermining by SPs.

    Now, a Class VII will also be  trained  as  an  outstanding  Scientology
Executive. With a full knowledge and ability in Admin as well as Tech,  this
is the being we are now producing to lead our orgs to clear the planet.

    This one job done effectively may be the difference between success  and
failure in our goal, so let's do it well and do it quickly.

|                                 |Org Exec Sec WW - Fred Hare |
|                                 |Exec Council WW - Fred Hare |
|                                 |Joan McNocher               |
|LRH:jp.rd Copyright � 1967 by L. |Mary Sue Hubbard The        |
|Ron Hubbard ALL RIGHTS RESERVED  |Guardian WW for L. RON      |
|                                 |HUBBARD Founder             |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 27 AUGUST 1968

                     (Issued from Flag Order 1265) Remimeo

                       SEA ORGANIZATION SEA ORG INTERNES

    Any Class VI who wishes to do so may interne for the Sea Org. The
    requirements are the same as for any other Sea Org applicant.

    A Sea Org Interne undergoes  a  brief  period  of  deck  and  Seamanship
training prior to beginning Class VII.

    From Class VII he may go on to Class VIII in the Sea Org and  eventually
become a Tech Missionaire.

   The contract is for One Billion Years.

    Technically trained Sea Org personnel are vitally needed and are granted
special insignia, etc., once their Basic Seamanship is complete.

|LRH:NJ:tvd.js.rd Copyright� 1968 by L. Ron  |W/0 Nate      |
|Hubbard ALL RIGHTS RESERVED                 |Jessup for L. |
|                                            |RON HUBBARD   |
|                                            |Founder       |


   HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 13 NOVEMBER 1969

Remimeo BPI

Auditors

                      INTERNESHIPS AND CASE SUPERVISORS

    Due  to  the  necessity  for  skilled  case  supervision  in  all  orgs,
franchises and  groups,  the  following  Interneships  are  established  in
Central Orgs, Saint Hill Orgs and Advanced Orgs.

                         CLASS VIII C/S INTERNESHIP

    Requires an interneship in an Advanced Org after completion of the Class
VIII Course for a period of at least another six weeks.  During  this  time
they do a daily training period, learn and do high  level  auditing,  study
Case Supervision under an expert Class VIII Case Supervisor, do actual Case
Supervision and on successful completion are granted their full Class VIII.
No contract required. $500 to individuals, $250 to contracted staff members
of other orgs.

(Prerequisite: HDG and Provisional Class VIII.)

                          CLASS VII C/S INTERNESHIP

    Requires an Interneship in a Saint Hill org for a period of at least six
weeks. Studies and does Power processing, studies and does Review  Auditing,
does the Org Exec Course. Studies and does the C/Sing of  Power  and  Review
Auditing. A Class VII who then studies Class VIII Interneships  (or  does  a
Class VII Interneship after a Class VIII Interneship) becomes a POWER  CLASS
VIII. No contract required. $500 to individuals, $250 for Class VI  auditors
contracted to orgs.

(Prerequisite: HDG and Provisional Class VI.)

                             CLASS V INTERNESHIP

    Requires an Interneship at a Central Organization  under  a  Class  VIII
auditor for a period  of  at  least  six  weeks.  Learns  to  audit  Triple
Scientology grades, to do lower level Review Auditing, Class 0, I, II,  III
and IV Case Supervision and the setting up  of  a  case  for  triples  with
expert rudiment and Green Form handling. If also a Dianetic Case Supervisor
he obtains his full Class V  on  completion.  Learns  Tech  and  Qual  Tech
Services and Admin. No contract required. $250 for  individuals,  $125  for
org contracted staff members.

 (Prerequisite: HDG and Class IV Auditor and Grade IV Release.) DIANETIC
                       INTERNESHIP

    Requires an Interneship at any official Scientology  org  which  teaches
HDG. Interning for a period of at least  4  weeks.  Studies  and  practices
triple flow  Dianetic  Auditing.  Studies  and  learns  to  Case  Supervise
Dianetic sessions. Learns the handling and  direction  of  other  auditors.
Studies Staff Status II to become  familiar  with  general  Administration.
$125 for individuals. $75 for staff contracted to an  official  Scientology
org.

(Prerequisite: HDG.)

                                     HDG

    Requires taking the Hubbard Dianetic Graduate Course. Qualifies a person
to teach the Hubbard Dianetic  Counselor  Course  in  orgs.  Franchises  or
groups and obtain certificates for his students from an official org. Cost:
According to existing prices.

(Prerequisite: HDC with an excellent record of auditing.)

    NOTE: All these Interneships are taught in the Qualifications  Division
 of the org except HDG.

|LRH:ei.rd             |L. RON HUBBARD                            |
|                      |Founder                                   |
|Copyright� 1969 by L. |[Note: Per HCO PL 18 April 1970, Issue II,|
|Ron Hubbard ALL RIGHTS|in the prerequisite for Class VII         |
|RESERVED              |Interneship "HDC" had been corrected to   |
|                      |"HDG".]                                   |


|              |HUBBARD COMMUNICATIONS OFFICE     |
|              |Saint Hill Manor, East Grinstead, |
|              |Sussex                            |
|              |HCO POLICY LETTER OF 20 JULY 1970 |
|Remimeo BPI   |(Amends HCO PL 13 Nov 1969 by     |
|Auditors      |adding Class 0,1, II, III, IV and |
|              |VI CS Internships and HCO PL 18   |
|              |Apr 1970 Iss II which corrects HCO|
|              |PL 13 Nov 1969)                   |


                      INTERNSHIPS AND CASE SUPERVISORS

    Due  to  the  necessity  for  skilled  Case  Supervision  in  all  orgs,
franchises  and  groups,  the  following  Internships  are  established   in
Advanced Orgs, Saint Hills and Class IV Orgs respectively.

                          CLASS VIII CS INTERNSHIP

    Class VIII CS-Requires an Internship in an Advanced Org after completion
of the Class VIII Course for a period of at least another six weeks.

    During this time the Interns do the Class VIII CS Internship Checksheet.
On completion of the checksheet the Interns  do  a  daily  training  period,
learn and do high level auditing, study Case  Supervision  under  an  expert
Class VIII. Case Supervisors do actual Case Supervision  and  on  successful
completion are granted a Hubbard Scientist of Standard Tech Certificate.  No
Contract required. (Prerequisite: HDG and Class VIII.)

                           CLASS VII CS INTERNSHIP

    Requires an Internship in a Saint Hill Org for a period of at least  six
weeks. Studies and does Power Processing and audits Dianetics, Progress  and
Advance Programs and Expanded Lower Grades.

    Completes or does the Org Exec Course. Studies and  does  the  CSing  of
Power, Dianetics, Progress and Advance Programs and Expanded Lower Grades.

    No contract required.  (Prerequisite: HDG and Provisional Class VI.)

                           CLASS VI CS INTERNSHIP

    Requires an Internship in a Saint Hill Org for a period of at least four
weeks. Studies Progress and Advance Programs. Audits all  Class  VI  actions
including Expanded Lower Grades in the HGC and as a Review Auditor.  Studies
and does the CSing of Progress  and  Advance  Programs  and  Expanded  Lower
Grades.

    This  Internship   consolidates   SHSBC   training   through   practical
application under a Class VIII.

   No contract required.  (Prerequisite:  Provisional Class VI.)

                            CLASS V CS INTERNSHIP

    Requires an Internship in a Saint Hill Org for a period of at least  two
weeks. Studies and does CSing of Progress and Advance Programs and  Class  V
actions under Class VIII supervision.

    This Internship may be awarded if the Class V CS Checksheet is done
    well. No contract required. (Prerequisite: Class V Expanded Release.)

                   CLASS 0,1, II, III or IV CS INTERNSHIPS

   Requires an Internship at a Central Organization for a period of at least
                                                                         two

weeks for each level. Studies and does CSing of actions  applicable  to  the
Classification attained.

   Learns Tech and Qual Services and Admin.

    These internships may be awarded if the applicable Class 0, I,  II,  III
or IV Checksheets are done well.

|No      |require|(Prerequisites:  |                       |
|contract|d.     |                 |                       |
|Class 0 |Grade 0|for              |Class 0 CS Internship  |
|Class I |Grade I|for              |Class I CS Internship  |
|Class II|Grade  |for              |Class 11 CS Internship |
|        |II     |                 |                       |
|Class   |Grade  |for              |Class III CS Internship|
|III     |III    |                 |                       |
|Class IV|Grade  |for              |Class IV CS Internship)|
|        |IV     |                 |                       |


                              HDC CS INTERNSHIP

   Requires an Internship at any official Scientology Org which teaches HDG;

Interning for a period  of  at  least  four  weeks.  Studies  and  practises
Dianetic Auditing. Studies and learns to Case Supervise  Dianetic  sessions.
Learns the handling and direction of other auditors.  Studies  Staff  Status
II to become familiar with general Administration.

   (Prerequisite:  HDC with an excellent record of auditing.)

                                     HDG

    Requires taking the Hubbard Dianetic Graduate Course. Qualifies a person
to teach the Hubbard  Dianetic  Counselor  Course  in  orgs,  franchises  or
groups and obtain certificates  for  his  students  from  an  official  org.
According to existing prices.

   (Prerequisite:  HDC with an excellent record of auditing.)

      NOTE:   All these Internships are taught in the Correction Division of
                                                        the org, except HDG.

                              INTERNSHIP PRICES

|                                  |US, EUROPE, |UK, ANZO|
|                                  |DK. AFRICA  |        |
|CLASS VIII C/S INTERNSHIP         |$500        |�200    |
|CLASS VII C/S INTERNSHIP          |$500        |�200    |
|CLASS VI C/S INTERNSHIP           |$250        |�100    |
|CLASS V C/S INTERNSHIP            |$125        |�50     |
|CLASS 0 - IV INTERNSHIPS (per     |$50         |�20     |
|level)                            |            |        |
|CLASS 0 - IV C/S INTERNSHIPS      |$200        |�80     |
|(package rate for all 5 level     |            |        |
|Internships)                      |            |        |
|HDC C/S INTERNSHIP                |$125        |�50     |


         DISCOUNTS All Internships offer 50% discount to contracted staff of
                                                  official Scientology orgs.

|LRH:JF:rr.aap Copyright �1970 by L. Ron     |D/CS-5 for L.  |
|Hubbard ALL RIGHTS RESERVED                 |RON HUBBARD    |
|                                            |Founder        |


[Amended by HCO P/L 6 November 1971 Issue 11, Selling Internships, page
325.]

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                 HCO POLICY LETTER OF 22 JULY 1970 Issue II

Remimeo

                     HUBBARD SCIENTIST OF STANDARD TECH

               Cancellation of conflicting HCO Policy Letters

    A HUBBARD SCIENTIST OF STANDARD TECH is a graduate  of  the  Class  VIII
Case Supervisor Internship.

    The HSST checksheet is issued as a Confidential HCO Policy Letter  which
contains all the requirements for the Class VIII CS Internship.

   The following conflicting HCO Policy Letters are cancelled:

    HCO Policy Letter of 6 December, 1969 Issue  III  "The  Case  Supervisor
Checksheet" which gave training requirements which are  now  revised  as  in
HCO Policy Letter 22 July, 1970 "Confidential Class  VIII  Case  Supervision
Internship Checksheet (Hubbard Scientist of Standard Tech)".

    HCO Policy Letter of 6 December, 1969 Issue IV "Confidential-The Science
of Case Supervision Standard Tech" which has been revised and issued as  HCO
Policy Letter 22  July,  1970  "Confidential  Class  VIII  Case  Supervision
Internship Checksheet (Hubbard Scientist of Standard Tech)".

    HCO Policy Letter of 9 December, 1969 Issue  III  "Class  VIII  Retread"
which gave training requirements, now  improved  by  HCO  Policy  Letter  22
July, 1970 "Confidential Class VIII Case Supervision  Internship  Checksheet
(Hubbard Scientist of Standard Tech)" which replaces it. Policy on  Retreads
is contained in HCO Policy Letter 22 July, 1970  Issue  III  "Tech  Retreads
and Retraining".

                                             D/CS-5

                                                 for

                                             L. RON HUBBARD

                                             Founder

LRH:JF:rr.rd Copyright �1970 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

               HCO POLICY LETTER OF 17 FEBRUARY 1971 Issue II

BPI

Remimeo Qual Hats Tech Hats Registrar Hats Treasury Hats

                                  CLASS VII

    Following the development of Class IX  and  Class  X  technology  aboard
Flag, the sequence of techniques for the upper levels of training  has  been
established.

    As each class, from ARC Straightwire, through Dianetics, Class 0 and  up
through Class VII to Class X addresses a specific area  of  the  Human  Mind
and of man's awareness, each Class must remain distinct and separate in  the
training and application of its techniques.

    For this reason, the Class VII Internship, level of the precision  Power
Processes, may not be by-passed as a level of training.

    Additionally, the Power Processes, now more dynamic  by  expansion,  may
not be taught as part of the Class VIII Course. Each  of  these  levels  has
its own distinct techniques and so must be separately trained.

   Following are the prerequisites for Class VII and above:

I.   Class VII Internship: Taught at Saint Hills only in Division V, Dept
    13. Prerequisites: Class VI, HDG.

   a.   The Power Processes of Class VII may be  sold  and  run  on  Public
       Preclears at Saint Hills only and by Class VII Interns or Class  VII
       graduates (who may also have a higher classification).

   b.   The Power Processes of Class VII may be run on qualified contracted
       Org staff by contracted staff members who are full Class VII's  only
       and not by Class VIII's who have not done the Class  VII  Internship
       at a Saint Hill.

    c.   The Class VII Internship may be taken by contracted org and Sea Org
                                                              staff members.

       d.   The Class VII Internship may be taken by non contracted to staff
                                         Scientologists but only as follows:

        1.   As a prerequisite to the Class VIII Course.

        2.   As a prerequisite to the Class IX Course by those Class  VIII's
           already graduated or those enrolled on  the  Class  VIII  Course
           prior to the date of this policy letter.

   e.   The Power Processes may not be run  by  any  person  regardless  of
       Classification who is not a contracted org staff  or  Sea  Org  staff
       member except while doing the  Class  VII  Internship  or  additional
       graduate auditing for Class VII Honors at a Saint Hill.

   f.   The Power Processes may not be run by any contracted org or Sea Org
       staff member regardless of classification who is not enrolled  on  or
       graduated from the Class VII Internship.

II.  Class Vlll C'ourse: Taught at Advanced Organizations only in Division
    IV Prerequisites: Class VI, Class VII, HDG.

III. Class IX Course: Taught at Advanced Organizations only in Division IV.
    Prerequisites: Class VII, Class VIII, HDG.

IV. Class X Course: Will be taught at Advanced Organizations only in
    Division IV. Prerequisites: Class VII, Class VIII, Class IX, HDG.

    Note: All above courses are taught at Flag to contracted Sea Org members
who qualify. The prerequisites as above apply.

                                COURSE PRICES

|Class VII          |� 320  |$ 775  |
|Internship         |       |       |
|Class VIII         |� 625  |$1,500 |
|Class IX           |� 625  |$1,500 |
|Class X            |� 625  |$1,500 |
|Class VIII, IX, X  |�1660  |$3,825 |
|package            |       |       |


   (A saving of �27 5 or $675.)

    Class  VII  Internship  special   price   for   Class   VIII's   already
graduated from   or enrolled on the Class VIII Course prior to this date:

                               � 165     $ 385

   (A saving of �15 5 or $390.00.)

                           DISCOUNTS The usual 5% discount for Advanced
   payments applies. A 50% discount applies for contracted staff of
   Scientology Organizations.

                                           Lt. Cmdr. Joan Robertson

                                                  Training and Services Aide

                                               for

                                           L. RON HUBBARD

                                           Founder

LRH:JR:nt.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

                                                NOT   HCO   POLICY   LETTER
                                             CORRECT  COLOUR  FLASH  RED  ON
                                             WHITE

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                  HCO BULLETIN OF 19 JULY 1971 Remimeo

                           C/S Series 52 INTERNES

    The word INTERN or INTERNE means  "An  advanced  graduate  or  a  recent
graduate in a professional field who is getting practical  experience  under
the Supervision of an experienced worker".

    An Interneship then is serving a period as an Interne,  or  an  activity
offered by an org by which EXPERIENCE can be gained.

    Interneships have been arranged this long while for every auditing
    class. The apprenticeship of an auditor is done as an org Interne.

    C/Ses very often have Internes on their lines and sometimes have trouble
with getting them to audit.

    The WHY of this is that the Interne seldom knows the definition  of  the
word "Interne" (which is as above). They  sometimes  think  they  are  still
students. They do not know this fact:

    A COURSE GRADUATE BECOMES AN AUDITOR BY AUDITING. That means LOTS of
    auditing.

    The failure of "auditors" is that they go from one level to the next HDC
to IV to VIII without ever becoming an auditor for that Class.

    Thus you can get a silly situation where a Class IX can't audit  or  C/S
well. Thus you get tech going out.

    An HDC graduate  who  doesn't  then  audit  under  an  experienced  Case
Supervisor who knows and demands the standard actions rarely gets to  be  an
HDC AUDITOR. It takes tons of hours to make a real Dianetic auditor who  can
toss off standard sessions and get his routine miracles.

    So if an HDC doesn't INTERNE, but simply goes on to the Academy  Courses
or SHSBC he has skipped his apprenticeship as a Dianetic Auditor.

    If he gets his Class VI and never Internes but goes on to VIII --- well,
we now have somebody who has long since lost touch with the reality  of  why
he is studying.

    Therefore you CAN'T take a Class VI graduate who was  never  a  Dianetic
Auditor and Interne him as a  VI.  He'll  goof-goof-goof.  So  you  have  to
Interne him as an HDC.

    WHEN he can turn out flawless Dianetic sessions on all kinds of pcs  you
can Interne him as a IV etc.

   In other words you have to catch up all neglected Apprenticeships.

    I don't care if the guy is an VIII, if  he  wasn't  ever  a  Dianetic  A
uditor and a Class VI Auditor and isn't Interning as  an  VIII  then  he  is
only a provisional.

    Flubby auditors are the biggest time wasters a C/S has. If  auditors  on
his lines aren't good, he'll take forever to get his C/S work done.  And  he
won't get results.

    The answer is, regardless of Class as a  course  graduate,  a  C/S  MUST
INTERNE HIS AUDITORS FOR EACH INTERNESHIP MISSED ON THE WAY UP.

   The "ok to audit" system is used.

    One takes any graduate and Internes him on the lowest Interneship he has
missed.  He  reviews  his  material,  gets  his  drills  checked,  gets  his
misunderstood words cleared

and gets an "ok to audit" for that level. If he goofs  he  is  crammed.  And
sometimes wholly retreaded. The "ok to audit Dianetics" would be  his  first
okay. This suspends if he has to retread.

    When he then has turned out pcs, pcs, pcs, pcs, 5, 6, 8, 10 hours a  day
for weeks and weeks and is a total success as a Dianetic Auditor, he can  go
on up.

    At first as a Dianetic Interne he is part time studying Dianetics.  Then
as he gets flawless and while he  is  getting  experience  and  practice  on
Dianetics,  he  can  gradually  phase  over  into   re-studying   his   next
Interneship, usually IV or VI.

    Then one day he is word cleared, checked  out  on  his  drills,  and  he
qualifies for "ok to audit" for IV or VI.

    Now it begins all over again. Flubs-Cramming, midnight oil, audit  audit
cramming audit audit new word clear new drill work audit audit  audit  audit
5, 6, 8, 10 hours a day.

   Now he is a IV or VI auditor.

    His next real step is a VI or VII Interne at an SH. If  he  has  been  a
good IV Interne Auditor his VI Interneship after his SHSBC  will  be  a  VII
Interneship. VII is an Interne activity.

 When he's an Auditor that can do VI and Power, he is ready for VIII and IX.

    If he is going to be a good VIII-1X auditor he will Interne in an AO  or
SH under an experienced C/S.

    Now when he goes to his own org, you have a real honest to goodness C/S.
And as a C/S he must know how you use Interneships to make auditors.

    Wherever this function is neglected, you don't  get  auditors.  You  get
doubtful students and out-tech.

    On Flag C/Ses have to catch up every missed Interneship to make  a  high
volume high quality auditor.

    The world renowned Superiority of Flag Auditors is built just like 1  am
telling

you here.

   There is no reason just that same quality can't be built in any org.

   One does it by the Interne method.

   By using this method you get IN tech and high volume.

    Any auditor in any org that is limping and  fumbling  simply  has  never
been properly Interned.

    The way to remedy it is to set up a good Cramming that uses only HCO  Bs
and has them available (and no verbal tradition), a Good Word Clearer and  a
Qual "okay to audit" Interne system. The Internes are  a  Section  in  Qual.
They have a Course Supervisor. They study and audit cram  audit  cram  study
audit, audit audit audit.

    And one day you have IN tech and high volume  high  Class  auditing  all
over the place.

    Otherwise you just have a bunch of students, in doubt, chewing on  their
misunderstood words and failed tech.

    There IS a right way to go about it. It is by Interneship.

                                             L. RON HUBBARD

                                             Founder

LRH-.nt.rd Copyright� 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 24 AUGUST 1971

Remimeo Tech Div Qual Sec

                     INTERNE CHECKSHEETS OKAYS TO AUDIT

           (Refers to HCO P/L 6 August 1971 All Issues All Interne
                                Checksheets)

   An OKAY TO AUDIT means two things. There are 2 "okays to audit".

    One is OKAY TO AUDIT  AS  AN  INTERNE.  This  means  one  has  done  the
checksheet to the satisfaction of the Interne Supervisor. One can now  audit
for Interne qualification.

    The other is OKAY TO AUDIT AS AN HGC AUDITOR. This means  one  has  done
the Interne checksheet, has audited flublessly to many  program  completions
and is passed by the HGC C/S.

   Any certificate requires that the Interne meet both these requirements.
   These TWO okays to audit are required for any graduate certificate.
   There is a LOT of auditing between these two "okays to audit".

    Whether so expressed on the Checksheet or not the  Case  Supervisor  for
whom the auditor did his Interne Auditing MUST SIGN on the  Supervisor  Line
above Examiner at the end of the checksheet,  attesting  that  this  Interne
has achieved and maintained flubless auditing and has a  permanent  okay  to
audit in an HGC for that Class for which the Checksheet is done.

   "Supervisor" on that line must read "Case Supervisor".

    So there is an Interne Supervisor okay to audit for that class given  on
the checksheet. That says that he may audit now as an Interne.

    And then there is the Case Supervisor okay to audit for  that  class  of
the checksheet for the HGC as an HGC auditor.

    There are a lot of hours, and there can be a lot of Cramming, a  lot  of
re-study between the first and second okays to audit.

    The checksheet is not complete until the Case Supervisor can attest that
this is a Flubless Auditor,  truly  skilled  and  able  on  whom  the  Case
Supervisor is glad to depend.

    Rome wasn't built in a day, no auditor ever became a flubless auditor in
3 sessions.

    The requirements of the Case  Supervisor  in  making  the  auditor  make
auditing work may not be set aside or cancelled by  any  other  person.  The
Case Supervisor has the final word  on  whether  a  certificate  is  issued,
after how long and when.

|LRH:sb.rd Copyright �1971 by L. Ron Hubbard|L. RON HUBBARD |
|ALL RIGHTS RESERVED                        |Founder        |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 6 NOVEMBER 1971

Remimeo                              Issue II

Dir income                (Amends HCO PL 20 July 1970, interne Supers
             "Internships and Case Supervisors")

                             SELLING INTERNSHIPS

    1. AUDITING INTERNSHIPS

    Internships are sold to graduates of Technical courses who want  to  get
awarded Full Classification for their level of training.

    Internships are paid courses.

    The Interne does not get paid by the org where he is interning.

    There are no professional discounts on Internships.

    Contracted staff members of orgs who are interning at  an  AO  or  Saint
Hill get the usual 50% discount. They are not  however  paid  any  wages  or
bonuses by the AO or Saint Hill. Living and travel expenses of  the  student
are paid by the org to which he is contracted.

|Auditor Internship prices are: In area |US - EU/AF   |UK/ANZO|
|orgs                                   |             |       |
|Dianetics Internship                   |$125.        |�40.   |
|Class IV Internship                    |$250.        |�100.  |
|At Saint Hills                         |             |       |
|SHSBC Internship                       |$375.        |�150.  |
|(Includes all oks to audit from        |             |       |
|Dianetics up to and including Class VI)|             |       |
|Class VII Internship                   |$775.        |�320.  |
|In Advanced Orgs                       |             |       |
|Class VIII Internship                  |$375.        |�150.  |
|Class IX Internship                    |$375.        |�150.  |


    Note that these prices are separate from and in addition to  the  Course
price, with the exception of the Class VII  where  the  Internship  is  the
course.

    2. CASE S UPER VISOR'S INTERNSHIP

         The purpose of the C/S Internship is to train a student to become a
                                                             specialist C/S.

    The C/S Internships are also paid courses and follow the  same  discount
pattern arrangements as the Auditor Internships.

|Prices are:                                 |          |    |
|Dianetics C/S Internship                    |$125.     |�50.|
|Class IV C/S Internship                     |$250.     |�100|
|                                            |          |.   |
|Class VI C/S Internship                     |$375.     |�150|
|                                            |          |.   |
|Class VII C/S Internship                    |$375.     |�150|
|                                            |          |.   |
|Class VIII and IX C/S Internship (HSST)     |$500.     |�200|
|                                            |          |.   |


    Registrars should be well aware of the benefits of these internships  so
that they can be sold in volume and with reality. They are a most  rewarding
activity both for the org and the Interne.

|LRH:LQ:mes.rd Copyright� 1971 by L. Ron     |Treasury Aide  |
|Hubbard ALL RIGHTS RESERVED                 |for L. RON     |
|                                            |HUBBARD Founder|


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

               HCO POLICY LETTER OF 6 NOVEMBER 1971 Issue III

Remimeo Qual Sees Interne Supers Registrars C&A

                  INTERNESHIPS LINE-UP AUDITOR INTERNESHIPS

    All students graduating all technical courses are granted a  Provisional
Classification Certificate. Full Permanent Classification  is  awarded  when
the Graduate has completed a paid Interneship in an Org for that level.

    Internes train under the Interne Supervisor in Qual and do  their  daily
auditing Intensives in the HGC. The D of P is  their  administrative  senior
while they are auditing in the HGC.

    After a period of volume auditing and needed  correction,  resulting  in
consistent well done auditing hours in the HGC, the Case  Supervisor  writes
to the Interne Super advising that the Interne is now  fully  proficient  in
that level and is eligible for full Classification.

   The Auditor Interneships line-up is:

       HSDC Interneship

       Class 0 to IV Interneship

     Class VI Interneship (includes Interneships for Dianetics and 0-IV)

       Class VII Interneship

       Class VIII Interneship

       Class IX Interneship

       Class X, XI and XII (when available).

   An Auditor Interneship is run like this:

    A.  Prerequisite: Classification Cert for the Course. B.   Do OK to
    Audit Checksheet and get OK to Audit.

    C.   Audit daily Intensives in the HGC, doing daily Cramming for any and
    all non-standard actions, as directed by the C/S and the Cramming
    Officer.

   D.  Do daily TRs, training drills and study under the Interne Super.

      E.   Listen to Class XII tape recorded sessions of the same level then
                        record own sessions and compare to the XII sessions.

   F.   Continue  auditing  in  the  HGC,  improving   auditing   standard,
       increasing number of hours  on  that  level,  until  Case  Supervisor
       issues a C/S HGC OK to Audit and sends to Interne Super.

   G.  Interne Super puts student on Routing  Form  to  route  out  of  the
       Interneship for permanent Classification.

   H.  Student is checked by PC Examiner for  FN  VGIs.  (If  no  FN  VGIs,
       student is returned to the Interneship and Cramming is used  to  find
       out what was missed, then back to Interneship to properly complete.)

   I.   Student Examiner gives a five question Dangerous Auditor type  exam
       covering essential basics for the Classification and examines  three
       folders audited by the Interne in  the  HGC  for  flubless  auditing
       application at that level.

   J.   Certs and Awards issues full Classification Certificate for that
   level.

    Do not confuse the standard public  paid  Interneship  training  line-up
with the staff HGC Auditor OK to Audit system. This will result in  no  paid
Interneships and consequent loss of legitimate income.

    Any Interne who is found to be a Dangerous Auditor, totally  incompetent
or who puts false reports  about  sessions  into  a  pc  folder,  should  be
ordered to retrain the Course and routed off the  Interneship  and  sent  to
the Registrar to sign up. They may return to complete the  Interneship  when
the retrain has been completed  at  no  extra  charge  if  done  within  six
months.

    Any Auditor sent to an AO or SH for an auditing Interneship is paid  his
wages by his org and the org pays for the Intemeship  at  50%  discount,  so
long as the Interne has signed or renewed a  2V-2  year  contract  from  the
date of completion of the course.  HASes  must  insist  that  this  is  done
before sending an Auditor for an Interneship.

    As stated in HCO Bulletin 28 April 71 "Okays to Audit in HGCs" it  is  a
commendable for Franchises and Field Auditors  to  get  Okays  to  Audit  in
their nearest org, and the above programme must be extended and  offered  to
all Franchise and Field Auditors.

    Old HPA/HCAs should be encouraged to do Academy 0 to IV Retread at  half
price, then Interne full price to full Classification.

   The benefits of Intemeship training:

1.   Auditor has all auditing and C/Sing misapplications and misunderstoods
    cleaned up on that level, under daily supervision. (Internes  C/S  their
    own folders and then send to Org C/S who OK's or not.)

2.   Auditor gets loads of auditing experience through the volume auditing
    produced on the Interneship.

3.   Full org Cramming service.

4.   Access to the Org Library.

5.   Word Clearing facilities and utilization to the full.

6.   Daily case supervision and training directions in auditing and case
    supervising by the Org Case Supervisor.

7.   Personal attention by  Interne  Supervisor  plus  daily  training  and
    drilling, in addition to any Cramming actions done, to improve  auditing
    techniques and Auditor presence.

8.   Electronic aids-can listen to flubless Cl XII tapes for the level,
    record their own sessions and compare to the XII sessions.

9.   The attainment of competent ability to audit at the level trained and
    full Classification for that level.

|LRH:JZ:nt.rd                                |Qual Aide for |
|Copyright �1971 by L. Ron Hubbard ALL RIGHTS|L. RON HUBBARD|
|RESERVED                                    |Founder       |


[Amended by HCO PL 1 August 1972R (revised 25 August  1972),  Qual  Handling
of Students and Intemes on the Fast Flow System, in the 1972 Year Book.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 6 NOVEMBER 1971

Remimeo                                Ig^g IV Interne Super C/Ses
Registrars

                        CASE SUPERVISOR INTERNESHIPS

    Case Supervisor Interneships are sold to those persons or  orgs  wanting
specialist trained Case Supervisors.

   The Case Supervisor Interneships line-up is:

   Dianetics Case Supervisor Interneship Class 0 to IV Case Supervisor
   Interneship Class VI Case Supervisor Interneship Class VII Case
   Supervisor Interneship Class VIII and IX Case Supervisor Interneship.

   Do not under-rate the value of C/S specialist training in Dianetics and
   0 to IV. Benefits of Case Supervisor Interneships:

   A.  Learns the basic laws of the physical universe.

       B.   The full attainments of Dianetics and Scientology, objective and
                                                                 subjective.

   C.  How a C/S operates.

   D.  C/S admin actions and procedures.

    E.   Re-studies certain basic books in more detail for Knowledge to
    apply in C/Sing.

    F.   The C/S Series.

    G.  How to Programme Cases for the level. H.  How to do expert folder
    error summaries. I.   How to repair a case for the level.

    J.   How to "trouble shoot" a case and find out what really needs to be
    done for the level.

    K.  How to train up good auditors. L.  The attainment of competent
    ability to C/S for the level.

    C/S Interneships checksheets may vary but all will cover  the  above  as
applicable to the level.

    It  is  realized  that  there  may  be  some  missing  checksheets   for
Interneships but the criteria in sales must be "Can  the  org  deliver  this
service?"  so  the  Registrar  and  sales  people  must   find   out   which
checksheets, packs  and  Interneships  are  available.  As  new  checksheets
arrive, the Interne Super must advise Dissem Sec of this new service.

|LRH:JZ:nt.rd Copyright �1971 by L. Ron     |Qual Aide for  |
|Hubbard ALL RIGHTS RESERVED                |L. RON HUBBARD |
|                                           |Founder        |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 6 NOVEMBER 1971 Issue V

Remimeo

DofPs

Interne Supers

Cramming Offs

PCOs

Registrars

    C&A

                  HGC AUDITORS AND HGC AUDITORS IN TRAINING

    Auditors on staff go through the OK to Audit system,  using  Interneship
facilities, as needed, up to their highest level of training.

    They may be trained on new Rundowns and procedures in  Cramming  of  the
Interneship and get an OK to  Audit.  (Includes  word  clearing,  star-rate,
clay demos of key principles and auditing actions drilled on a  doll  before
OK to Audit.)

    They also work for and get the second OK to Audit, as issued by the  Div
IV C/S, which gives full HGC Auditor status for that level or procedure.

    HGC Auditors usually work and produce many more  hours  per  level  than
other Auditors, and therefore, when awarded  full  HGC  Auditor  status  are
nominated the senior Auditors for that Class  on  the  continent.  They  may
have  "HGC  Status"  written  on  their  Certificate  just  underneath   the
Classification on their Certificate.

    An HGC Auditor is designated In Training until he or she has gained  the
full HGC OK to Audit from the Div IV C/S. At that time, he or she becomes  a
full HGC Auditor.

    HGC Auditors in full time study for their next level of training in  the
org or getting an OK to Audit are on half pay. When they get their first  OK
to Audit and return to the HGC, they  return  to  full  pay  and  receive  a
nominal bonus for 25 hours of auditing in the chair.

    When the HGC Auditor gets his full HGC OK to Audit,  he  goes  onto  the
FULL bonus system and gets bonuses, as issued, for Well Done Auditing  Hours
plus Completions. Thus the most experienced senior Auditors are the  highest
paid Auditors in the org.

   Any HGC Auditor with no OKays to Audit gets no bonus until attained.

                                             Qual Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JZ:nt.rd Copyright Q> 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

              HCO POLICY LETTER OF 8 NOVEMBER 1971 Remimeo

    Revised 18 February 1972 (Changes in this type style)

                  INTERNESHIPS ELECTRONIC ATTESTATION FORM

    In the interests of making flubless auditors, this attestation form must
be filled out and must accompany ANY FINAL OK TO AUDIT FOR A CLASS.

|                            |  |                              |
|Auditor's name              |  |Date                          |
|                            |  |                              |
|Interneship Class           |  |Org Name                      |


|I                                        |hereby attest    |
|                                         |that I have:     |


|1|I attest I am fully familiar with and totally   |            |
|.|relaxed about metering including False TA and   |            |
| |including knowing it is charged and handling it |            |
| |as per the False TA HCOBs or C/S Series 53,     |            |
| |without introducing arbitraries or flubs of any |            |
| |kind.                                           |            |
|2|Made magnetic recording tapes of my own auditing|            |
|.|of pcs at this level.                           |            |
|3|That I have listened to and fully noted the     |            |
|.|rhythm, quality and presence of LRH tapes for my|            |
| |Interne Class.                                  |            |
|4|That I have compared how I sound auditing my    |            |
|.|present level and how LRH tapes sound auditing  |            |
| |this level, by listening to my session tapes and|            |
| |his, playing one after the other.               |            |
|5|That 1 have done TRs long and hard to get my    |            |
|.|auditing to sound like LRH auditing for my      |            |
| |class.                                          |            |
|6|That I have made a new tape of my sessions after|            |
|.|5 above and newly compared it to LRH tapes and  |            |
| |that I am satisfied that my own auditing sounds |            |
| |like LRH auditing. (If not, repeat 5 and 6 until|            |
| |attestation can be made.)                       |            |
|7|I attest I am so familiar and relaxed about my  |            |
|.|auditing presence that I can audit without      |            |
| |strain or nerves.                               |            |
| |------.-                                        |            |
| |Add for SHs and AOs:                            |            |
|8|I attest I have witnessed closed circuit TV and |            |
|.|have observed sessions accurately.              |            |
|9|I attest I have appeared on closed circuit TV   |            |
|.|and have been passed on by the auditors         |            |
| |assembled as to TRs and presence and metering.  |            |


|  |Add for Flag in addition to 1 to 9 above:       |            |
|10|I attest that my metering is flawless and that I|            |
|. |know everything there is to know about meter    |            |
|  |handling and care and every meter manifestation |            |
|  |there is.                                       |            |
|11|I attest that no one could tell the difference  |            |
|. |between my auditing presence and TRs and that of|            |
|  |LRH for my Class.                               |            |
|  |----------                                      |            |
|  |All orgs:                                       |            |
|12|I attest that my pcs are delighted with my      |            |
|. |auditing and their gains.                       |            |


    I attest to the above in the full understanding that should  I  ever  be
faulted in auditing presence, TRs  or  metering  by  a  qualified  Inspector
after signing this checksheet, 1 will retrain fully from the beginning.

|Tntp.rne.    |                 |
|Internc      |                 |
|Supervisor.  |                 |
|Fasp         |                 |
|Sliipp.rvisnr|                 |


                                              L. RON HUBBARD Founder

LRH:nt.mes.rd Copyright� 1971, 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 22 FEBRUARY 1972

Remimeo Tech & Qual QualInternes Interne Supers C/Ses

                          INTERNESHIP ERRORS FOUND

    The following points when  found  to  be  out  on  an  Interneship  have
resulted in auditors not being made  and  progressing  on  up  to  the  next
class.

    When these points are in, then you make auditors, fact not theory, as it
actually happened this way. Before these points  went  in,  the  C/S  issued
stacks of Cramming Orders; now it's 3 in a week.

(1) The Tech query line must  be  made  known  to  exist  and  Internes  are
allowed to use it. The line  is  from  the  Interne  Supervisor,  Qual  Sec,
Continental Qual Aide to Flag, Qual Aide.

    Interne confusions can be spotted by these terminals and often can refer
to the precise HCOB that handles the query. However,  the  query  line  does
exist and can be used.

(2) Checksheets must have recent issues added to the Master checksheet.
Missing data on a checksheet is not Keeping Scientology Working.

(3) Use only LRH tapes to refer Internes to on TRs. LRH TR tapes are actual
auditing sessions recorded live on tape.

(4) When an Interneship has over 15 Internes on it, it's time to have a 2nd
Supervisor, so as to be able to supervise all practical and keep track of
each Interne at all times.

    An Interneship Course Administrator should also be posted to keep  admin
straight and tech packs made up, etc, just like a  Course  Administrator  in
an Academy.

(5) Internes must understand exactly what a program  is  to  be  trained  on
programming. Only in this way will Interne Auditors NOT accept  pcs  without
a glance at the program or folder summary and  just  grind  away  hopefully.
Auditors also need to know  "Know  Before  You  Go"  (C/S  Series  62),  and
"Auditors Rights"  (C/S  Series  1)  which  have  the  basic  data,  besides
Programming C/S Series HCOBs.

    Interne Supervisors must ensure an  Interne  Auditor  studies  his  pc's
folder before auditing, paying attention  particularly  to  Auditors  Rights
and Know Before You Go. It's only a five minute to an hour job,  not  a  day
long job to do this as the points on the two above HCOBs are  being  checked
against the current C/S, folder summary, program, etc.

    Quote from LRH "It is the completed program  that  is  the  case  change
result not the session."

(6) As it says in the C/S Series No. 21, the  C/S  is  responsible  for  the
training of his auditors under him. Because the  C/S  has  internes  on  his
lines and because any group  of  auditors  can  be  bettered,  the  training
officer part of the C/S Hat is one which is always worn. So as a  C/S  works
with an auditor he trains him.

     One goof in a session is met with an order to Cramming on the materials
                                                                    flubbed.

    After several cramming orders on the same action have been issued on  an
auditor, it becomes a retread at that level. The auditor has shown signs  of
not having a good grasp of what is being crammed over and over,  hence  it's
time to retread.

    RETREAD means picking up the materials that the auditor is weak on. It's
a review course. But it does mean going through the pack and  the  materials
of  the  particular  level  being  retreaded.  It's  mostly   a   check   of
misunderstood  words,  Method  4  style  Word  Clearing,  on  the  different
sections of the materials of the course, emphasis being placed on  what  the
auditor is weak on.

    It can be bolstered to Method 4 on every HCOB as  they  go  through  the
materials.

    Now if after a retread the auditor still is sent to Cramming on what  he
just retreaded, he obviously is still weak on  it,  it  becomes  retrain  on
that level.

    RETRAIN is where the whole course and whole checksheet are done, all the
HCOBs, demos, drills, etc  exactly  as  stated  on  the  checksheet.  A  key
cramming question is "What situation did  you  run  into  that  you  had  to
invent something to do something about it?" This immediately will  establish
the missingness of the auditor's data so it can be handled when  found  this
way on a Cramming Order, retread or retrain cycle.

(7) When it gets to a retrain you know the  auditor  was  untrained  in  the
first place, as he never got a grasp of the materials. He read the  material
but can't apply it. This brings about the retrain  as  the  original  course
taken by the auditor did not get him taught,  as  there  is  no  association
between the materials, auditor and pc with that auditor.  The  action  of  a
session is "over here" away from the materials so he can't get  near  to  it
to apply the materials.

    ALL FAILED INTERNES WERE TRACED TO NOT BEING TRAINED IN THE FIRST  PLACE
AS THE REAL WHY.

    The first thing really, that a student has to find out about  a  subject
is that he doesn't know it. This may take a 10th of  a  second  followed  by
greedy study. And this may  never  occur  until  it  reaches  the  point  of
retrain-then it dawns he doesn't know when faced with the  Cramming  Orders,
the retread, more cramming, and now a retrain.

    All the above points were and are actual factual points relating to  the
success of an Interneship. For any Interneship to be a success these  points
need to be checked often  to  ensure  they  are  IN  by  C/Ses  and  Interne
Supervisors.

    Interne Supervisors, C/Ses and Internes are  expected  to  get  the  job
done; each one has his part to do on these points. Everyone  expects  it  of
you. You can do this sort of thing and clear the planet.

                                             T/Qual Aide

                                             for

                                             L. RON HUBBARD

                                             Founder

LRH:JW:mes.rd Copyright �1972 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                HCO POLICY LETTER OF 2 APRIL 1961 CenOCon

                  STAFF AUDITOR TRAINING SEQUENCE OF STUDY

    For an auditor wishing to obtain maximum results in using SOP Goals  for
Clearing, and particularly for a  staff  auditor,  the  following  check-out
should be used by HGC  training  officers,  should  be  an  advanced  course
training stress list and should be used by HCO for checking HGCs:

Name ...........................

Organization Area ..................

|1.|T                            |'Rs 0 to 5.                   |
|3.|The Code of a Scientoloeist  |                              |
|4.|E-Meter Theory               |                              |
|5.|E-Meter Practice             |                              |
|6.|Rudiments                    |                              |
|7.|Definition of In Session     |                              |
|8.|Examining Rudiments with an  |                              |
|  |E-Meter                      |                              |
|9.|Model Session memorized for  |                              |
|  |use                          |                              |
|10|Rudiments Processes          |                              |
|. |                             |                              |
|11|Case Assessment Forms        |                              |
|. |                             |                              |
|12|Auditor's Report Forms       |                              |
|. |                             |                              |
|13|The Pre-Hav Scale            |                              |
|. |                             |                              |
|14|SOP Goals                    |                              |
|. |                             |                              |
|15|Doins a Goals Assessment     |                              |
|. |                             |                              |
|16|Finding terminals for running|                              |
|. |the goal                     |                              |
|17|Finding Terminal Level on    |                              |
|. |Pre-Hav Scale                |                              |
|I8|Developing Commands          |                              |
|. |                             |                              |
|19|Filling out D of P Check     |                              |
|. |Types 1________ 2________    |                              |
|  |3_________ 4_________        |                              |
|  |5________ 6________          |                              |
|  |7_________ 8_________        |                              |
|  |                             |                              |
|70|Meter action in running a    |                              |
|  |terminal in SOp Goals and how|                              |
|  |long to run                  |                              |
|  |                             |                              |
|71|Reassessing for a new level  |how long to run:              |
|  |for the same terminal        |                              |
|  |what is done then            |                              |


|22|Determining Complete flatness for a terminal |              |
|. |on the Pre-Hav Scale                         |              |
|  |                                             |              |
|23|Determining Complete flatness for a goal     |              |
|. |                                             |              |
|24|Reassessing Goals                            |              |
|. |                                             |              |
|25|Use of Change Process                        |              |
|. |                                             |              |
|26|Use of Attention Process                     |              |
|. |                                             |              |
|27|Use of CCHs (when rather than how)           |              |
|. |                                             |              |
|28|Use of Johannesburg Security Check           |              |
|. |                                             |              |
|29|The reasons cases hog                        |              |
|. |                                             |              |
|30|Use of Formula 1 5                           |              |
|. |                                             |              |
|  |Use of Formula 16                            |              |
|31|Staff Auditor's Hat                          |              |
|. |                                             |              |
|32|DnfP Checking Hat                            |              |
|. |                                             |              |
|33|Findine the Havineness Process               |              |
|. |                                             |              |
|34|Balancing Havineness and Confront Processes  |              |
|. |                                             |              |
|35|Finding the Confront Process                 |              |
|. |                                             |              |
|36|Using the Havingness and Confront Process    |-Hav Terminals|
|. |while running Pre                            |              |
|  |                                             |              |
|37|Developing Pre-Hav Commands                  |              |
|. |                                             |              |
|38|TheCCHs 1 7 3 4                              |              |
|. |                                             |              |
|39|The use of the CCHs                          |              |
|40|The parts of the Human Mind                  |              |
|. |                                             |              |
|41|The State of Release                         |              |
|. |                                             |              |
|42|The State of Clear                           |              |
|. |                                             |              |
|43|The State of Theta Clear                     |              |
|. |                                             |              |
|44|Regulations governing Staff Auditors         |              |
|. |                                             |              |
|45|Routing of Reports                           |              |
|. |                                             |              |
|46|Function of HGC Admin                        |              |
|. |                                             |              |
|47|Functions of the HGC                         |              |
|. |                                             |              |
|48|Functions of HCO                             |              |
|. |                                             |              |
|49|The Pattern of a Central Org                 |              |
|. |                                             |              |


|LRH:jl.rd Copyright� 1961 by L. Ron Hubbard |L. RON HUBBARD|
|ALL RIGHTS RESERVED                         |              |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 5 JANUARY 1962

HCO Secs Org Sees Ds of P Tech Depts

                        EXAMINATION FOR HGC AUDITORS

    ALL HGC Auditors are to be examined on the HCO Bulletin of December  21,
1961-'Model Session Script Revised'.

    This examination, which is to consist of a 100% check-out on the  actual
Bulletin AND a practical test which must demonstrate that  the  Auditor  can
really use the new Model Session, is  to  be  passed  by  ALL  HGC  Auditors
within one week of the receipt of this Policy Letter.

    This Policy is laid down with the  object  of  improving  HGC  Auditors'
ability to keep Rudiments IN.

    Directors  of  Processing  are  required  to  report  to  HCO  Technical
Secretary WW that this Policy has been complied with.

                                Issued by: HCO Technical Secretary WW on
                                         instructions from Mary Sue Hubbard
                                         for L. RON HUBBARD

LRH:esc.cden Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                     Saint Hill Manor, East Grinstead, Sussex

      HCO POLICY LETTER OF 21 SEPTEMBER 1965

Remimeo

Qual Sec    Issue II Tech Sec

Examiners   AUDITOR ESTIMATION TEST

    D of P  References:

D of T      HCO B 13 Sept 65: Out Tech HGC Training Officers Dir Review
HCO B 21 Sept 65: Out Tech   Tape Lecture SH 10 July 63

Not Confidential "Auditing Skills for R 3R" or Restricted     Tape Lecture
SH 21 Sept 65    "Out Tech"

    The following general test questions are used directly  or  to  make  up
tests for HGC auditor proficiency or for students  or  internes  seeking  to
qualify as HGC Auditors. It may be required of any HGC en masse at any  time
to rate the Tech proficiency of that Department.  The  test  is  verbal  and
accompanied by the auditor having to demonstrate with the  examiner  marking
this form or one made from it.

|Auditor's Name                      |       |Date of Test      |
|Location of Org 1.  E-Meter Review  |       |Grade             |


|(a|Ability to see needle motion and read at meter distance  |
|) |                                                         |
|(b|Handling Tone Arm                                        |
|) |                                                         |
|  |Overcompensation Undercompensation                       |
|(c|Instant Read                                             |
|) |                                                         |
|(d|Cle.flnii-ip Cleans                                      |
|) |                                                         |
|(e|Assessment                                               |
|) |                                                         |
|(f|Possibility of Missing Items on a List                   |
|) |                                                         |
|(g|Rock Slam                                                |
|) |                                                         |
|(h|Floating Needle                                          |
|) |                                                         |
|(i|Auditor Action on seeing ? floating needle               |
|) |                                                         |
|(j|Dirty needle                                             |
|) |                                                         |
|(k|Cause of a Dirty Needle                                  |
|) |                                                         |
|(1|Setting up a Meter                                       |
|) |                                                         |
|Da|Duplication Review                                       |
|ta|                                                         |
|(a|Test on any recent HCO R                                 |
|) |                                                         |
|(b|Synthetic data duplication test Repeating a sentence     |
|) |                                                         |
|  |Doing an action                                          |
|(c|Demonstration of a fundamental auditing action           |
|) |                                                         |


|3|Pc |Session Review                   |                      |
|.|in |                                 |                      |
| |(a)|Bad Indicators                   |                      |
| |(b)|Good Indicators                  |                      |
| |(c)|Quality of needle of a recent pc |                      |
| |(d)|Auditor's Code                   |                      |
|4|   |Auditing Cycle Review            |                      |
|.|   |                                 |                      |
| |(a)|TR 0                             |                      |
| |(b)|TR 1                             |                      |
| |(c)|TR 7                             |                      |
| |   |A. Premature Acknowledgement     |                      |
| |   |B, Delayed Acknowledgment        |                      |
| |M) |TR 3                             |                      |
| |(e)|TR 4                             |                      |
| |(0 |Drawing the Comm Cycle           |                      |
| |(?)|Examples of a Comm Cycle         |                      |
|5|   |Repetititive Command Review      |                      |
|.|   |                                 |                      |
| |(a)|Test of duplication              |                      |
| |(b)|When is a Process flat?          |                      |
| |(c)|Examples of flat processes       |                      |
|6|   |OBNOSIS                          |                      |
|.|   |Knowledge of Suppressive Person  |                      |
| |   |Review                           |                      |
| |(a)|Definition of SP                 |                      |
| |(b)|Examples of SP                   |                      |
| |(c)|Action for an SP                 |                      |
| |(d)|Consequences of an SP's acts     |                      |
|7|   |Knowledge of Potential Trouble   |                      |
|.|   |Sources                          |                      |
| |(a)|Definition of PTS                |                      |
| |(b)|BehaviorofaPTS                   |                      |
| |(c)|Example of PTS                   |                      |
| |(d)|Consequences of PTS              |                      |
| |(e)|Proper Auditor action on PTS     |                      |
| |(f)|Error that can be made in        |                      |
| |   |handling PTS                     |                      |
|8|   |ARC Break Review                 |/                     |
|.|   |                                 |                      |
| |(a)|Definition of an ARC Break       |                      |
| |(b)|Consequences of an ARC Break     |                      |
| |(c)|Meter Symptoms of approaching ARC|                      |
| |   |Break                            |                      |
| |(d)|Manifestations of an ARC Rreak   |                      |
| |(e)|Handling an ARC Break            |                      |
| |(f)|Demonstration of handline an ARC |                      |
| |   |Break                            |                      |


|9|   |Problem Review                   |                       |
|.|   |                                 |                       |
| |(a)|Definition of a PTP              |                       |
| |(b)|Example of a PTP                 |                       |
| |(c)|Definition of a hidden standard  |                       |
| |(d)|Definition of an overrun         |                       |
| |(e)|Demonstration of an overrun      |                       |
| |(0 |Consequences of a PTP            |                       |
| |(g)|Assessment of PTPs               |                       |
| |(h)|Handling a PTP                   |                       |
| |   |A Method                         |                       |
| |   |R Method                         |                       |
| |   |C Method                         |                       |
| |(i)|Symptoms of overhandling a PTP   |                       |
| |0) |How is a Release State           |                       |
| |   |Rehabilitated?                   |                       |
|1|   |0/W Review                       |                       |
|0|   |                                 |                       |
|.|   |                                 |                       |
| |(a)|Definition of an overt           |                       |
| |(b)|Definition of n withhold         |                       |
| |(c)|Symptoms of an overt             |                       |
| |(d)|Reaction of a pc with a withhold |                       |
| |(e)|Cycle of a misunderstood word    |                       |
| |(f)|Handling withholds               |                       |
| |(g)|Example of a motivator           |                       |
| |(h)|Justifications                   |                       |
| |(i)|Assessment of withholds          |                       |
| |(j)|Inadvertent withholds            |                       |
| |(k)|Withhold of nothing              |                       |
| |(l)|Consequences of missing withholds|                       |
| |(m)|Withholdy pcs who ARC Break      |                       |
| |   |easily                           |                       |
| |(n)|Action on pcs who don't give up  |                       |
| |   |w/hs                             |                       |
|1|   |Continuous Overt Review          |                       |
|1|   |                                 |                       |
|.|   |                                 |                       |
| |(a)|What is "Case Gain"              |                       |
| |(b)|Who doesn't get case gain?       |                       |
| |(c)|Overruns and TA                  |                       |
| |(d)|Detection of continuous overts   |                       |
| |(e)|Auditor Action when condition not|                       |
| |   |relieved                         |                       |
| |(f)|What process handles             |                       |


|(Mark each question 1.25 pts)          |                       |
|LRH:ml.rd Copyright� 1965 by L. Ron    |                       |
|Hubbard ALL RIGHTS RESERVED            |                       |
|                                       |Examiner L. RON HUBBARD|


                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 12 JANUARY 1969

SEA ORG Remimeo Tech Hats

                            AUDITORS AND TRAINING

    No matter the level of training an auditor has obtained, whether  it  be
Class VIII or 0, it may slip unless it gets maintained.

    The slips are always GROSS, and the GROSS SUDDEN outness is often hidden
behind a series of smaller seeming ones spread over a number of pcs.

    An auditor was found to have slipped on the Auditor's Code by auditing a
hungry pc, and careful examination of several other folders audited by  this
auditor in the same period showed similar other outnesses of  a  same  GROSS
nature. Obviously adherence to the  Auditor's  Code  suddenly  slipped,  and
with it went this auditor's TR's.

    ONLY CONSTANT REFERENCE TO SOURCE WILL MAINTAIN 100% RESULTS!

    Bit piece training is not sufficient.  It  is  useless  to  correct  the
auditor on his ADMIN when it  is  found  that  he  forgets  to  write  "Ext"
alongside the list when extending it. We find that the  next  list  is  also
goofed, and the auditor should have been retrained on TR's 0 to 4.

    For a small technical outness to occur, a BIG one has  already  preceded
it. And basically there are NO small outnesses technically. They are  always
BIG.

    The policy is hereby established and is to be strictly adhered to,  that
ALL auditors, Qual and HGC alike, whether Class 0 or Class VIII  must  train
for a minimum of one hour daily. EVERY WORKING DAY.  They  shall  do  drills
and HCOB study.

   This is a CORRECTIVE ACTION, and as such comes under the Qual Sec.

    The training programme embraces auditors, D/P, C/S, Tech  Sec  and  Qual
Sec. A wise Org Exec Sec if technically trained should  not  lag  behind  in
this programme.

                                             Lt. O.J. Roos

                                             Flag C/S

                                            for

                                             L. RON HUBBARD

                                             Founder LRH:OJR:sdp.ei.rd
Copyright� 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

                                             |             |HUBBARD COMMUNICATIONS OFFICE                  |
|             |Saint Hill Manor, East Grinstead, Sussex       |
|             |HCO POLICY LETTER OF 24 APRIL 1965             |
|Gen Non      |TECHNICAL DIVISION 6 QUALIFICATIONS DIVISION   |
|Remimeo Sthil|DEPT 20-DIV 7                                  |
|Students     |                                               |
|Sthil Scn    |                                               |
|Staff        |                                               |


                                      REVIEW

    The Department of Review  is  in  the  Qualifications  Division.  It  is
Division 7, Department 20.

   It has a Cramming Section which teaches students what they have missed.

    It has a Case Cracking Section which audits cases (students or  HGC  pcs
or other pcs in difficulty such as field auditor rejects) to a result.

    Review also has a Staff Training Section. It also has a Staff Co-
    auditing Section.

    Any student failing his classification examinations must be  ordered  to
the Review Cramming Section.

    Any student failing to get 5 or more passes (usual expected number is 10
passes per week  on  the  Saint  Hill  Course)  in  two  weeks,  theory  and
practical check sheets inclusive, must be ordered by  the  D  of  T  to  the
Review Cramming Section.

    Any student who becomes ARC Broken or whose case does not progress  must
be ordered to the Case Cracking Section by the D of T.

    Any HGC pc who does not qualify for a  grade  certificate  requested  is
ordered to the Case Cracking Section.

    All student blows are ordered to the Case Cracking Section. All pc blows
    are ordered to the Case Cracking Section.

    Students coming under Ethics may be ordered to Case Cracking Section  by
a Court of Ethics but not by a D of T. This is done either for one crime  or
five misdemeanors reported. The student may have recourse.

    In all other ordering of students or pcs to Review than Ethics  matters,
it is considered a normal training or  auditing  action  since  the  org  is
there to train or process only average or better students or  pcs  and  does
not undertake to invest time, money and  staff  on  unusual  cases  and  the
ordering of the student is by the D of T, the pc by the D of P  or  students
or pcs by the Director of Examinations, or  in  Ethics  matters  only  by  a
Court of Ethics but then to auditing only.

    The entire purpose of the Department of Review is repair and  correction
of auditing and training difficulties. It is quite fatal  to  feed  students
or  pcs  rejected  by  an  Examiner  of  the  Department  of   Examinations,
Qualifications Division, back into the Technical Division until  the  matter
is remedied by Review. Academies and HGCs are assembly line actions and  the
introduction of the  failed  result  back  into  it  until  the  failure  is
remedied in Review produces chaos.

    All Review Services are charged for. There is an invoice unit between
    Examinations and Review.

    An amount of money is deposited or an open invoice  is  signed  by  the
 student or pc (unspecified amount).

    No Review action or service may be given free of charge or less than the
fixed rates for the area. But cases can be handled on credit. All cases  are
handled. None is rejected except Potential Trouble Sources or  a  person  it
is unlawful to audit or train.

    If a person sent to Review will not pay at all, resists even credit,  he
or  she  is  shifted  at  once  to  the  next  department   (Department   of
Certificates and Awards, Div 7 Dept 21)  to  their  Hardship  Section  where
some charity arrangement may be made for  low  level  assists  by  volunteer
students or freshly trained internes wanting someone to practise on,  not  a
Review action.

    The Saint Hill Department of Review Professional Rates are:

|Auditing per  |�3.12.0|
|hour          |       |
|Training per  |�2 /   |
|day           |day.   |


    Public rates would be twice that as the Pro. Rate is half the public
    rate.

    If the Review fee  is  not  paid  by  course  end  the  grade  or  level
certificate or classification is not delivered to the  student.  However  if
the student has proven credit a note may be  signed  or  the  amount  billed
according to prevailing policy which may be set from time to time.

    Power processes are only run in the Review Case Cracking Section and may
not be taught in the Academy or employed in the HGC since  they  apply  only
to the unusual case and while they also work on average cases,  the  average
case runs  quite  well  if  not  better  on  routine  processes.  The  Power
Processes require specially coached and trained auditors.

    Review is an extension of my own  Case  Cracker  Hat  and  my  own  fast
instruction Hat.

    Auditors meant for Review should be sent to Saint Hill  as  Internes  in
the Review Department  as  it  is  quite  unlike  Academies  and  HGCs.  Its
personnel is expected to audit or instruct, security check or  perform  many
non-standard actions and may have to do some of each in any working day.

    Review audits and trains only to a  specific  result.  The  training  or
auditing ends the moment the required Result  is  achieved  and  stabilized.
Therefore no-one is ever signed up for X hours or Y days. One is  signed  up
only on an open signed invoice which is followed  later  by  a  Review  Time
Sheet and second invoice giving the exact amount owed calculated  after  the
result.

    Review auditing and training are not commonly available  to  the  public
except via the Academy and HGC. But outside persons who have to be  examined
for one or another reason may be shifted to Review if they fail.

    Review is the most versatile department in  the  organization  with  the
single exception of the Office of LRH.

                                             L. RON HUBBARD

LRH:ml.rd Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

[Corrected by HCO P/L 29 April 1965 Issue III, Ethics-Review, page 345.]

|              |HUBBARD COMMUNICATIONS OFFICE    |
|              |Saint Hill Manor, East Grinstead,|
|              |Sussex                           |
|              |HCO POLICY LETTER OF 28 APRIL    |
|              |1965                             |
|Gen           |Issue III POWER PROCESSES        |
|Non-Remimeo   |                                 |
|All Orgs Sthil|                                 |
|Staff Sthil   |                                 |
|Students      |                                 |


    Only the HGC at  Saint  Hill  and  the  Case  Cracking  Section  of  the
Department of Review may use the 3 new Power Levels  I  recently  developed
until they have on staff Review Cl VI Personnel who have interned at  Saint
Hill in the Saint Hill Dept of Review.

    The processes require the most skilled and exact  application  and  have
exact phenomena to  be  observed  which  becomes  impossible  to  supervise
outside the above departments.

     Only Class VI auditors may audit these processes first  only  at  Saint
 Hill and only under the supervision of Mary Sue  Hubbard  until  they  have
 learned them perfectly.

    Training on such processes can be undertaken only by  Provisional  Class
VI auditors after leaving  the  course,  and  only  enrolled  on  staff  as
Internes in the Department of Review or the HGC.

    Orgs not having personnel so trained by Interneship may not  use  these
 processes in their Review Departments.

    The fact of having a Review personnel trained in Review  at  Saint  Hill
does not permit an org to train new Review personnel in the org. Anybody in
an org's Review who will be using or supervising the use of Power Processes
must have been interned at Saint Hill. Such  training,  however,  gives  no
right to train others.

    Holding this policy firmly guarantees the full  success  technically  in
all cases in any org in the world. Avoiding it in any way jeopardizes  that
success. These power processes are simple. But so is T.N.T.

    The reason for this is that there is no adequate repair for errors made
 in running these processes if their existing remedies are also goofed.

    The  strongest,  swiftest  Ethics  action  must  follow  any   slightest
violation of the above for these processes alone guarantee sweeping success
for Scientology on the roughest cases everywhere.

    Any auditor who discovers that the pc he is auditing has been  illegally
audited previously on a power process or any higher level process for  which
the pc is not graded must report the matter  at  once  to  the  nearest  HCO
Ethics Section by collect wire or 'phone call.

                               R6 NEW STUDENTS

    Before enrolment in the R6 unit of the SHSBC all students who  have  not
been run on the Power Processes and who have any slightest  difficulty  with
R6 EW must be ordered at once to the Review Case Cracking Section for  Power
Processes.

    Any student not showing adequate  case  gain  on  the  course  must  be
 ordered to the Review Case Cracking Section.

    The Power Processes must not appear on any check sheet.

                              TRUSTED AUDITORS

    I reserve my right to give a process to a trusted Class VI  auditor  to
 run on one pc for testing.

                              REVIEW, ORDERS TO

    No D of T or Course Supervisor or Academy  Instructor  may  threaten  a
 student who is disruptive of course  discipline  with  Review  auditing  or
 training.

    Such students may only be ordered to Ethics.

    Auditing may no longer  be  used  as  discipline  by  any  Comm  Ev  or
 Scientology Executive.

    Students who obtain too few passes may be ordered to Review. Students
    who are ARC Broken may be ordered to Review.

                               REVIEW EXPENSES

    Any student ordered to the Review  Cramming  Section  or  Case  Cracking
Section is ordered at his or her own expense at prevailing Review rates.

    Students who cannot pay and whose credit is compromised may  be  ordered
by Review to the Hardship Section where student auditors who have failed  in
classification may be needful of pcs to catch up  on  check  sheets  or  get
experience with processes. If no such students are  available  the  hardship
case or backward student must simply wait for one to show up if one does.

                                 PACE OF ORG

    The organization is geared to the average case and study rate and  there
is no reason why it should have to pay above its  narrow  costing  allowance
for the student who  is  too  bad  off  or  the  preclear  who  cannot  gain
normally.

                                  PRECLEARS

    When any HGC preclear does not buy enough  auditing  to  attain  a  case
change, and if no result has been obtained, he or she may not  be  dismissed
from the org but must be passed to Review at the preclear's own expense.

    It is vital that an HGC pc buy enough auditing to obtain a proper result
for his case if it is worse than average. Otherwise the matter  passes  from
the preclear's hands and is taken over by Review.

   No "failed cases" may be dismissed from the org.

                            ALL TO QUALIFICATIONS

    No student or pc may leave an org by any other  exit  than  through  the
Department of Examinations.

    If students or pcs fail for any reason to be up  to  required  standards
they are shunted by Examinations to Review.

    If the student or pc passes the Department of  Examinations'  appraisal,
he or she is sent to the Department of  Certifications  for  attestation  of
attainment and for logging out of the org.

   Until so logged the student or pc has not technically left the org.

    Departure without logging is "Departure unauthorized" and is treated  as
a "blow" and passes into the hands of Ethics at once.

                         ETHICS AND STUDENTS AND PCs

    Students and pcs shunted about from the Academy or HGC to  Examinations,
Review and Certification or back again are  not  considered  transferred  or
subjected to discipline in the  Ethics  meaning  of  these  words  and  have
therefore no recourse.

    The entire object of an org is to  produce  a  satisfactory  auditor  or
higher state of case in the pc and anything that impedes this  would  be  an
arbitrary and unreasonable restraint upon  an  org  and  its  Technical  and
Qualification Divisions and their personnel.

    A student or pc should signify an understanding of this on enrolling  in
an org for training or scheduling processing. They are  buying  progress  in
life and may not act to prevent its occurrence.

    If they enter  an  org  they  are  understood  to  consider  improvement
desirable and therefore tacitly agree  to  be  improved  by  the  technology
furnished.

                                             L. RON HUBBARD

LRH:ml.cden Copyright �1965 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

           HCO POLICY LETTER OF 29 APRIL 1965 Issue III [ Excerpt]

Remimeo

                            ETHICS REVIEW

           (Correction to HCO Pol Ltr 24 April 1965 and additional
                                Ethics data)

    As per HCO Pol Ltr of 28 April 1965, and others of later date, orders to
auditing or training may not be made as a sentence  or  used  in  an  Ethics
Court or by a Comm Ev  or  any  other  reason.  Auditing  and  training  are
awards.

    A student who is disruptive of  discipline  and  acts  contrary  to  the
Ethics Codes may not be ordered to Review by the D of P, D of  T  or  Ethics
personnel or other persons in an org.

                           ORDERING STUDENTS & PCs

    Tech and Qualifications personnel, particularly the Tech  Sec  and  Qual
Sec and D of Estimations, the D of P and D of T, D of Exams and D of  Review
and D of Certs may order students or pcs to Review or to course  or  to  HGC
or anywhere in and around these two  Divisions  without  any  Ethics  action
being implied. It is just normal, done to get students and pcs on  the  road
to higher levels.

    Ethics actions may only suspend training or deny auditing.

    Therefore, a student ordered to Ethics for discipline who does not  then
give adequate promise and example of good behaviour and compliance  must  be
thoroughly investigated even to his or her own area  and  in  the  meanwhile
may not be trained or processed.

    The student, however, may not  be  dismissed  or  expelled  unless  full
Ethics actions and procedures have been undertaken.

    All sentences carrying a denial of training or processing must  carry  a
means of the right to be trained or processed being restored in a  specified
time or under specified conditions.

                          STUDENTS AND PCs & ETHICS

    The routine action of Ethics is to request a  reappraisal  of  behaviour
and a signed promise of good behaviour for a specified time. If the  student
or pc refuses  to  so  promise,  then  the  next  action  of  Ethics  is  an
investigation of the student's course or  pc's  processing  behaviour.  When
then confronted with the data, if the  student  still  refuses  to  promise,
Ethics undertakes a full investigation in the student's or  pc's  own  area.
If the student or pc still refuses to co-operate, the student goes before  a
Court of Ethics which may pass sentence.

                                  RECOURSE

    Only after sentence has been passed by a legal body such as a  Court  of
Ethics or Committee of Evidence or after an illegal disciplinary action  may
a student or pc ask for a recourse.

    Normally before asking for recourse a student or pc petitions the Office
of L. Ron Hubbard if unwilling to accept the discipline but  this  must  be
done at once.

    If the petition is unfavourably acted upon, the student or  pc  may  ask
for recourse.

    Recourse must be requested of the Convening  Authority  that  had  local
jurisdiction over the student or pc and  may  not  be  requested  of  higher
authority. A request to higher  authority  than  the  Ethics  activity  that
passed sentence is ^petition, not recourse.

|LRHJw.cden.rd          |L. RON HUBBARD                         |
|Copyright� 1965        |                                       |
|by L. Ron Hubbard ALL  |\Note: A complete copy of this Policy  |
|RIGHTS RESERVED        |Letter can be found in Volume 1, pages |
|                       |395- 398.]                             |


|              |HUBBARD COMMUNICATIONS OFFICE    |
|              |Saint Hill Manor, East Grinstead,|
|              |Sussex                           |
|              |HCO POLICY LETTER OF 4 JULY 1965 |
|Remimeo All   |Tech Div Qual Div                |
|Tech Hats All |PC ROUTING REVIEW CODE           |
|Qual Hats     |                                 |
|Class VII     |                                 |
|Students      |                                 |
|              |The Code has four symbols        |
|              |REV! REV FL? DECLARE? ETH?       |


    When the Case Supervisor sends (by marking the summary  report  in  the
 folder) a pc from the Tech Div to the Qual Div, the following code is used.

                                    REV!

    Means "This pc is in trouble! Please do a Review hard." Review does  HCO
Pol Ltr 26 June 1965 Form with  extreme  care  and  handles  thoroughly  all
points uncovered. PC GOES STRAIGHT TO INVOICE AND REVIEW AUDITOR.

                                   REV FL?

    Means "Could you please find out if this process is  flat  for  me?  And
anything else you care to do, of course." PC GOES STRAIGHT  TO  INVOICE  AND
REVIEW AUDITOR.

                                  DECLARE?

    Means "Pc has reached a grade or Release. Please look at pc and if okay,
pass on to Certs and Awards." PC GOES STRAIGHT TO EXAMINER. IF PC LOOKS  ALL
RIGHT TO EXAMINER AND FOLDER IS OKAY EXAMINER SENDS PC TO CERTS  AND  AWARDS
WITH A CHIT. Review auditor does not get  on  line  at  all.  However  if  a
casual glance tells the Examiner this pc is  not  all  right  or  if  folder
shows a mess, the Examiner routes by a chit to invoice and Review.  The  pc,
however, is not returned to the HGC, but can, of course, in the  case  of  a
grade, sign up for more.

                                    ETH?

    Means "This pc may be an Ethics case, roller coasters or no case  gain."
PC GOES STRAIGHT TO INVOICE AND REVIEW AUDITOR who does HCO Pol Ltr 26  June
65 and returns pc to  Examiner  who  may-or  may  not-direct  pc  to  Ethics
depending on results of the Review.

                                AUDITOR'S PC

    Note that an auditor may take his pc to Qual if the session won't  start
or run. The route is not auditor to D of P to Review, but the  Auditor  with
the pc to Invoice to Review auditor. The  pc's  auditor  leaves  the  pc  at
invoice in Qual and reports then at once to the D of P who must assign  some
work or send the auditor to Dept of Schedules to pick up a low  priority  pc
or even, on peak loads, to the Director of Review to help out.  The  auditor
must not remain unassigned, even if he is put to Files.

                               DEPT OF SCHEDS

    HGC Admin (The Dept of Schedules, Tech Div) receives folders at the  end
of the session or the day's auditing and gets them to the  Case  Supervisor.
When the Case Supervisor sends them back  (before  the  next  session),  HGC
Admin then sees what  should  happen  in  the  folders  and  routes  the  pc
promptly and as promptly handles any  auditor  re-assignment.  pcs  who  are
going to come back are promptly reviewed and sent back and  the  auditor  is
not changed on them and the auditor is temporarily assigned by HGC Admin  to
bridge the gap. pcs who are not going  to  come  back  are  struck  off  the
assignment board and the auditor is instantly reassigned. If the next pc  on
the list cannot instantly be found by HGC Admin then  the  next  pc  on  the
list is grabbed.

The auditor, then, does not go to Qual with the pc. It is not the auditor
who

discovers the pc is destined for Review. This is discovered  by  HGC  Admin
before sessions normally begin for the day.

The whole interest here is economy of auditing time. Save all of it you can
in any

way you can.

                            THE ASSIGNMENT BOARD

    A large cellulose or soft board at least 3 ft by 5 high  exists  in  HGC
Admin. Each Auditor's name is printed on a card and each pc's name  is  put
on a card.

    There is a column for each session period if there are more than one  in
the day. And one column for pcs who have been sent to Review. The  auditors'
names are in the column on the left on green cards and the pcs' are  in  the
other columns on white cards.

HGC Admin assigns and routes by moving cards on the Assignment Board.

    There are three possible sessions, morning, afternoon and evening. There
is also the Review column. Thus one has 5 vertical columns on the
Assignment Board.

                             WAITING LIST BOARD

    Any pc waiting list is posted, with the pc's name on a  white  card,  on
another board in HGC Admin. It reads from left to right in horizontal  lines
and the white card is removed to the Assignment Board.

    Students who are waiting for auditing are also put on the  waiting  list
board but their names are on a different (paler) shade of  green  from  that
of auditors. These quite commonly  are  scheduled  half  days  so  that  one
auditor is auditing two of them a day. The student studies  the  other  half
of the day.

    This can also be done (half day scheduling) with town pcs. Out  of  town
pcs are always full day scheduled.

LRH:ml.rd

Copyright � 1965                                   L. RON HUBBARD

by L. Ron Hubbard

ALL RIGHTS RESERVED

|             |HUBBARD COMMUNICATIONS OFFICE    |
|             |Saint Hill Manor, East Grinstead,|
|             |Sussex                           |
|             |HCO POLICY LETTER OF 9 JULY 1965 |
|             |[Excerpt]                        |
|Gen Non      |                                 |
|R-emimeo     |                                 |
|             |Tech Div Qual Div                |
|             |REVIEW HOLDS                     |


    Review must NOT hold onto pcs. There is no 2nd  HGC  in  Review.  Review
does the required actions and sends pc back to HGC Admin.

    There's no reason to start running intensives in Review. That's for the
    HGC. Check them, find what's wrong, send them back to HGC.

    The Case Supervisor of course receives the folder from HGC Admin  before
the next session.

    But Review does not ask the  Case  Supervisor  for  further  directions.
Review asks the Dir Review and the Dir Review asks the Qual Sec if needed.

    But there should be no question on  a  case.  Review  actions  are  very
pattern. They do a form. They put it in the folder and send the  folder  and
pc back to  HGC  Admin.  HGC  Admin  then  sends  the  folder  to  the  Case
Supervisor who writes the Case Supervisor's instructions in the  folder  for
the HGC Auditor, who then goes on with the intensive. If  the  intensive  is
considered over, by reason of Release or Ethics action, HGC Admin tells  the
pc and does the remaining necessary actions.

|LRH:ml.rd            |L. RON HUBBARD                           |
|Copyright � 1965 by  |[Excerpted from HCO Policy Letter of 9   |
|L. Ron Hubbard ALL   |July 1965, Qual Goofs. A complete copy   |
|RIGHTS RESERVED      |appears on page 142.]                    |


|            |HUBBARD COMMUNICATIONS OFFICE Saint |
|            |Hill Manor, East Grinstead, Sussex  |
|            |HCO POLICY LETTER OF 14 OCTOBER 1965|
|Remimeo All |IMPORTANT POTENTIAL TROUBLE SOURCE  |
|Staff Ethics|ROUTING                             |
|Hat Tech    |                                    |
|Hats Qual   |                                    |
|Hats Income |                                    |
|Hats        |                                    |


    The Ethics Officer, when receiving a person  who  has  roller  coastered
(case improved then dropped), must route that person to Review. Review  only
must locate the correct Suppressive  Person,  repeat  the  correct  SP,  the
right SP.

    Review then states:

 1.  Who the SP is (or who they are if more than one);

 2.   That good indicators came in and stayed in visibly when the SP (or
    SPs) was found.

    Review then sends the person to Ethics. Ethics must require the person
    as per policy to handle or disconnect.

    If the person will not handle or disconnect, the person is  sent  again
 to Review as the right SP has NOT been found.

    Further UNTIL THE PERSON HAS PAID IN CASH  FOR  THE  REVIEW  SEARCH  AND
DISCOVERY Ethics may not declare the person no longer PTS. (The reason  for
this is that the person will not pay if the wrong  suppressive  is  found.)
HGC Auditors, similarly must send a PTS to Review not Ethics.

    Supervisors must send any student PTS only to Review.

    Review always sends to Ethics but ONLY when the right SP has been found
 and indicated.

                               REVIEW AUDITOR

    The Review Auditor uses "Search and Discovery" as will be covered in  an
HCO B. If this is not to hand, simply find the right SP, indicate it to the
person and watch the good indicators come in.

    PTSs may not be handled in ANY other way.

    The routing is not from Ethics to the Chaplain. Ethics does  not  route
 to the Chaplain.

                                             L. RON HUBBARD

LRH:ml.cden Copyright� 1965 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                      HCO POLICY LETTER OF 6 JUNE 1962

CenOCon

                        ARC BREAK CLEAN-UP PROGRAMME

    The following programme for cleaning up ARC breaks,  initiated  by  Fred
Fairchild, Tech Director in Washington D.C., should be used also  in  other
Orgs.

                        ARC Break Clean-Up Programme

PURPOSE:

    To get the ARC breaks cleaned up with past students  and  preclears;  to
invite further activity in Scientology on their part; to get them paying on
over-due bills.

ACTION:

    Body Registrar contacts people who are not paying their  bills  and  are
out of communication with the Org, and arranges for these people to come  in
and get an ARC break check which would amount to a missed withhold check.

    The person would be asked by the auditor some such question as  "Do  you
have an ARC break with Scientology-the  org,  etc."  or  "Do  you  have  any
disagreement with Scientology-the org, etc." This  would  get  a  motivator,
but it would put them in a hot area of "overts". The  auditor  once  he  has
located the area of ARC break, then pulls the "overts", and who  has  missed
them. (Failed to find out about them.)

    An auditor could be used for this if he doesn't have a pc, or in case of
a weekend, the auditor on a "free" week, can have a day of that week off  to
make up for auditing on the weekend.

    This is an experiment in which we hope to get ARC broken  people  active
in Scientology and paying on their bills.

    We hope this to be successful enough to make it a  whole  programme  for
the USA with all orgs, and field auditors.

    At first we  will  only  use  it  on  the  local  people  here,  and  if
successful, will expand from there.

  It is planned that the ARC breaks can be cleaned up in from 2 to 5 hours.

                                             L. RON HUBBARD

                                             by Fred Fairchild Tech
                                             Director Washington D.C.

LRH:dr.cden Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

    NOT HCO POLICY LETTER CORRECT COLOUR FLASH BLUE ON WHITE

                         ARC BREAK CLEANUP PROGRAMME

      I Excerpt from EXECUTIVE DIRECTIVE of 1 September 1967 ED 47 3 WW
                      842 SH "WW Emergency Condition"]

    A general condition of EMERGENCY BY TREND is assigned WW on a  basis  of
leveling or dropping composite outer org graphs.

11. It also means local tech is out in outer orgs and the areas are full of
ARC Breaks not caught. In such a case I always order orgs  to  pick  up  and
smooth out AT ANY ORG EXPENSE every ARC broken pc they  can  find  in  their
files or areas as A SPECIAL PROGRAMME. They put in an  ARC  Break  Registrar
who liaisons with accounts and with Review and with  CF  searching  for  ARC
Broken pcs and students. A special genned in full time  auditor  is  put  in
Review and AT NO CHARGE to pcs is kept busy  on  ARC  Breaks  only  WITH  IT
BEING AN ETHICS OFFENSE TO USE HIM OR THE ARC BREAK REGISTRAR FOR ANY  OTHER
STUDENT PC OR DUTY. And you clean up the whole field from  years  and  years
back. This ARC Break auditor cures the ARC Breaks with Level  III  tech  and
sends the person to the usual  registrar  when  done.  THIS  is  his  stable
datum: IF YOUR PC IS NOT SMILING AND HAPPY AT THE END  OF  SESSION  YOU  ARE
NOT AUDITING.

12. The ARC Break Registrar has a special dual stat-how many ARC Broken pcs
have been found, in files, etc, how many contacted. The ARC Br  Auditor  has
a special dual stat-how many ARC Breaks (not pcs) found, how many handled.

                                             L. RON HUBBARD Founder

[Note: Full text of ED 473 WW 842 SH is in Volume 7, page 60.]

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                 HCO POLICY LETTER OF 17 JUNE 1968 Issue II

        (Corrects HCO PL 2 November 1967 Dissem Division and HCO PL 2
                   November 1967 Qualifications Division)

Remimeo

                      ARC BREAK REGISTRARS AND AUDITORS

    ARC BREAK REGISTRARS AND AUDITORS ARE RELOCATED IN QUAL  TO  WORK  AS  A
TEAM.

                                             L. RON HUBBARD

                                             Founder

LRH:js.rd

Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 20 JANUARY 1969 Issue II

Remimeo

Org Exec Sec Hat HCO Exec Sec Hat HCO Area Sec Hat Qual Sec Hat Dir Review
Hat ARC Break Reg Hat ARC Break Auditor Hat

    ARC BREAK PROGRAM

    An ARC broken field equals blocks to the expansion  of  Scientology  and
decreased income for Orgs.

    Therefore a  Special  Program  for  finding,  contacting,  handling  and
getting ARC broken Scientologists back on the lines is vital.

    The Program that handles this is the ARC Break Program, which  picks  up
and handles AT ANY ORG EXPENSE every ARC broken Scientologist  that  can  be
found in the field AT NO CHARGE.

    Under this Program a full time  ARC  Break  Registrar  and  Auditor  are
assigned to the Department of Review in the Qualifications Division WITH  IT
BEING AN ETHICS OFFENSE TO USE THEM FOR ANY OTHER STUDENT OR PC DUTY.

    The ARC Break Registrar must employ every possible source of information
and spare no effort or expense to get  ARC  broken  Scientologists  located,
contacted and into session.

    The ARC Break Auditor then, using Standard Tech, handles whatever  upset
the person has, which  is  preventing  him  from  continuing  processing  or
training to the point where he signs up for his next service.

    This Program is quite simple, but extremely vital to  the  expansion  of
Scientology and increased income.

    So let's get all those who have reached but withdrawn  because  of  some
upset with us rapidly back on The Road to Total Freedom.

|Qual Sec WW   |-|Jim Keely   |
|HCO Area Sec  |-|Bruce       |
|WW            | |Glushakow   |
|Ad Council WW |-|Rodger      |
|              | |Wright      |
|              | |(Chairman)  |
|LRH Comm WW   |-|Rodger      |
|              | |Wright      |
|The Guardian  |-|Jane Kember |
|WW            | |            |
|for             |iARD        |
|L. RON HUBI     |            |
|Founder         |            |


LRHJsk.ei.rd Copyright� 1969 by L. Ron Hubbard ALL RIGHTS RESERVED

[Cancelled by HCO P/L 9 August 1971, ARC Break Program, page 352.]

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                     HCO POLICY LETTER OF 9 AUGUST 1971

Remimeo

Exec Hats

Dissem Hats

Qual Hats

ARC Break Reg Hat

ARC Break Auditor Hat

                              ARC BREAK PROGRAM

             (Cancels HCO PL 20 Jan 69 which had  the  ARC  Break  Registrar
             incorrectly  posted  under  the  Qual  Div,  &  omitted   blown
             students.)

    An ARC Broken field equals blocks to the expansion  of  Scientology  and
decreased income for orgs.

    Therefore a  special  Program  for  finding,  contacting,  handling  and
getting ARC Broken Scientologists and  blown  students  back  on  lines  is
vital.

    The Program that handles this is the ARC Break Program, which  picks  up
and handles at ORG EXPENSE every ARC Broken Scientologist and blown  student
that can be found in the field. A Free Revitalization Session is given  each
person at NO CHARGE.

    Under this Program a full time ARC Break Registrar for Div  2,  Dept  6,
and a full time ARC Break Auditor for the Qual Div are assigned. During  the
Program it is an Ethics Offense to use them for  any  other  student  or  pc
duty.

    The ARC Break Reg must employ every possible source of  information  and
spare no effort or expense  to  get  ARC  Broken  Scientologists  and  blown
students located, contacted and turned over to Qual for a session.

    If a person does not or will not come to the org, the ARC Break  Auditor
then goes to the person's home and politely 8C's the person  into  receiving
his Free Revitalization Session.

    The ARC Break Auditor then, using Standard Tech, handles whatever  upset
the person has  which  is  preventing  him  from  continuing  processing  or
training to the point where he signs up for his next service or  returns  to
completing the course he was  on.  To  really  complete  cleaning  up  blown
students, they would need full Word Clearing in Qual at own  expense  before
being routed back on Course.

    This Program  is  simple,  but  extremely  vital  to  the  expansion  of
Scientology and increased income.

    So let's get all those who have reached but withdrawn  because  of  some
upset with us rapidly back on the Routing and Gradation Chart and the  Road
to Total Freedom.

|LRH:RR:nt.rd Copyright � 1971 by L. Ron     |Dissem Aide for|
|Hubbard ALL RIGHTS RESERVED                 |L. RON HUBBARD |
|                                            |Founder        |


                        HUBBARD COMMUNICATIONS OFFICE

                       37 Fitzroy Street, London W. 1

          HCO POLICY LETTER OF 3 AUGUST 1960 (Re-issued from Sthil)

CenOCon

                     SECURITY OF PERSONS LEAVING STAFFS

    Before a person may leave staff  and  receive  a  final  pay  cheque,  a
security  check  must  be  made  and  any  overts  and  withholds   on   the
organization  or  personnel  discovered  must  be  audited  at  organization
expense.

                                             L. RON HUBBARD

LRH:js.gh.cden Copyright �1960 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 13 DECEMBER 1960

CenOCon

                               SECURITY CHECKS

    A security check may be made on any Academy student, Central  Org  staff
member or any Hubbard Guidance Center preclear where there is a  possibility
of a threat to survival of a Scientology Organization.

    A security check is not a punishment;  it  is  actually  "help"  to  the
person being checked.

    A security check may be requested by the Assoc Sec, Org  Sec,  HCO  Exec
Sec, HCO Area Sec, HCO Board of Review, HCO WW and Exec Dir.

|MSHJs.rd Copyright �1960 by L. |Issued by:|Peter Hemery HCO    |
|Ron Hubbard ALL RIGHTS RESERVED|          |Secretary WW        |
|                               |          |for MARY SUE HUBBARD|
|                               |          |                    |
|                               |          |Deputy Executive    |
|                               |          |Director            |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 28 JANUARY 1961

CenOCon

                             NEW SECURITY RULES

   All Security Checks, to be valid, must be done on an HCO WW form.

    As all permanent staff members must pass a security check to become  so,
the following constitutes a pass:

                              No Lie Reactions

1.   Lie Reaction must be unmistakable on  E-Meter  during  first  ten  test
questions. If not present when subject responds "No" to all  ten  statements
(half of them untrue) and yet there is no registry of  the  untruth  on  the
meter to such things as "Are you sitting in a chair?" then the lack  of  lie
reaction flunks the subject so far as a security check is concerned.

                            Needle Fails To Clear

2.   If falls, rock slams or theta bops do not clear out when  the  question
is carefully repeated and all efforts by the examiner  fail  to  clear  them
out, the subject is to be  considered  a  security  risk  and  the  test  is
flunked.

                                 Perversion

3.   When the subject demonstrates current peculiar  interests  which  could
be made the subject of blackmail by people antagonistic to Scientology,  the
person is a security risk and the test is flunked.

                                  Felonies

4.   If the subject is shown to have committed crimes (felonies) for which
he could be arrested in present time the subject should be flunked.

                              Unreadable Needle

5.   If the E-Meter needle is too sticky or too wild to be read throughout
the interview, the subject should be flunked.

    It should be noted that all but 3 (Perversions) and 4  (Felonies)  above
can be cleaned up by processing. 3 (Perversions) could also  be  cleaned  up
by processing and a change of activities. 4 (Felonies) could be  cleaned  up
by processing and some social adjustment with the persons  offended  against
or the law.

                                             L. RON HUBBARD

LRH:js.cden Copyright �1961 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 25 MARCH 1961

CenOCon

                               SECURITY RULES

         (Cancels HCO Policy Letter of January 28 1961 "New Security
                                   Rules")

    Since a Security Check failure  can  compromise  or  injure  a  person's
position or economics, and because we are not moralists, it is better to  be
more positive on the subject of a Security Check failure,  leaving  no  part
of it up to judgement.

    The question of what  constitutes  a  Security  Check  failure  has  now
troubled enough people to make it  necessary  to  lay  down  the  following
policies.

    A Security Check to be used for any organizational reason must  be  made
on an HCO WW form.

    There are only three ways a Security Checker may flunk any person.

    1.   The Security Check may be considered flunked if there is no needle
        response of any kind to any question with meter sensitivity even at
        extreme high.

    2.   The Security Check may be considered flunked if  any  compromising
        or important question still persists in getting  a  consistent  drop
        even after the Security Checker has done his best to get the  person
        being checked to clear it by answering truthfully.

    3.   Refusal to be checked.

    Lie reaction failure may no longer be  considered  a  flunk.  Important
questions always have enough charge on them to cause a  fall  even  on  bad
criminals and the fall will continue consistently or  sporadically  if  the
person is still withholding information.

    The question of something falling because of past life crimes is  ruled
out if, when a question fails to clear, the Security Checker adds "In  this
lifetime?" to or in the question and works on that question  continuing  to
use that added phrase. Falls by reason of past lives tend to drop  out  and
clear if this is done.

    The task of the Security Checker is to carefully question and  clear  if
possible changes of meter needle behaviour caused by the question.

    The Lie Reaction questions were originally used in Scientology  only  to
study the needle pattern of the person being checked so that changes in  it
could then be judged in their true light. Some pcs,  for  instance,  get  a
slight fall every time any question is asked. Some get  a  fall  only  when
there is heavy charge. Both can be Security Checked by studying the  common
pattern of the needle demonstrated in asking the  Lie  Reaction  questions.
The purpose of the Lie Reaction  questions  is  returned  to  the  original
intention.

    A totally stuck needle can be freed by processing,  or  by  getting  off
withholds. If a person is flunked by  reason  of  1.  above,  they  require
auditing before another check is taken, the auditing to  be  taken  at  the
responsibility of the person being checked.

                                CHECK SHEETS

    All  Security  Check  Sheets  of  persons  Security  Checked  should  be
forwarded to Saint Hill, complete with all markings and the reason  why  the
question would not at first clear, if important, or the  drop  marked  which
would not clear and whether or not the person was passed or failed.

                                 DofTFLUNKS

    Nothing in this Policy Letter changes the responsibility of the Director
of Training in preventing Scientology  from  being  taught  to  persons  who
would use it in violation of the Code of a Scientologist.

|LRH:iet.aap Copyright� 1961 by L. Ron       |L. RON HUBBARD |
|Hubbard ALL RIGHTS RESERVED                 |               |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                    HCO POLICY LETTER OF 27 DECEMBER 1961

CenOCon

                             SEC CHECKS ON STAFF

    Once a staff member has passed a Form 7A or 7B, no further use  of  this
form should be made on that staff member.

    It is the responsibility of the D of P  thereafter  that  staff  members
continue to remain in good condition by reason of  routine  staff  clearing
processing.

    If any staff member fails thereafter in security, the D of P  should  be
placed on evening auditing on the Joburg, Form 6 and other policy checks  to
get all the D of P's withholds off so the D of P will not  be  diffident  in
keeping staff clearing  going  well  and  getting  off  withholds  on  staff
members.



L. RON HUBBARD

LRH:ph.rd Copyright �1961 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 27 DECEMBER 1961

HCO Area Sees Org Sees DsofP

                              PROCESSING D OF P

    Effective immediately, please arrange for your Director  of  Processing,
and anyone subsequently appointed to this post, to be processed on the  last
two pages of the  'Joburg'  (Form  3)  Processing  Check-starting  with  the
question:- "Have you ever  injured  Dianetics  or  Scientology?",  also  the
whole of the Form 6 Processing Check, AND  the  Executives'  Security  Check
(HCO Information Letter of November 22, 1961).

    It is imperative that these Checks be  completed  on  your  Director  of
Processing very soon, so please insist on  the  D  of  P  taking  sufficient
auditing time to thoroughly flatten them -starting NO W.

|LRH:ew.cden Copyright � 1961 by L. Ron  |Issued by HCO         |
|Hubbard ALL RIGHTS RESERVED             |Technical Secretary WW|
|                                        |for L. RON HUBBARD    |


|Gen         |HUBBARD COMMUNICATIONS OFFICE Saint |
|Non-Remimeo |Hill Manor, East Grinstead, Sussex  |
|Qual Hats   |HCO POLICY LETTER OF 17 JANUARY 1962|
|Tech Hats   |Reissued on 7 June 1967             |
|Level VI    |RESPONSIBILITY AGAIN                |
|Students &  |                                    |
|Above       |                                    |


    The  common  denominator   of   the   Goals   Problem   Mass   is   "No
 Responsibility". This is the end product  that  continues  any  circuit  or
 valence.

    This is a deterioration  of  Pan  Determinism  over  a  game  into  "No
 responsibility" as follows:

|No Previous or  |-|  No responsibility or liability.         |
|Current Contact | |                                          |
|Pan Determinism |-|Full responsibility for both sides of     |
|                | |game.                                     |
|Other           |-|No responsibility for other side of game. |
|Determinism     | |                                          |
|Self Determinism|-|Full responsibility for self, no          |
|                | |responsibility for other side of game.    |
|Valence         |-|No responsibility for the game, for either|
|(Circuit)       | |side of the game or for a former self.    |


    The Goals Problem Mass is made up of past selves or "valences", each one
grouped and more or less in a group.

    Therefore,  the  characteristic  of  the  part  (the  valence)  is   the
characteristic of the whole, the collection of valences known as the  Goals
Problem Mass.

    The way a being is hung with  persistent  masses  is  the  mechanism  of
getting him to believe certain things  are  undesirable.  These,  he  cannot
then have. He can only combat or ignore them. Either way, they are  not  as-
ised. Thus they persist.

    Only undesirable characteristics tend to persist.  Therefore  the  least
desirable valences or traits of valences persist.

    The way not to have is to ignore  or  combat  or  withdraw  from.  These
three, ignoring or combatting or withdrawing sum up to no having. They  also
sum up to no responsibility for such things.

    Thus we can define responsibility as the concept of being able  to  care
for, to reach or to be.  To  be  responsible  for  something  one  does  not
actually have to care for it, or reach it  or  be  it.  One  only  needs  to
believe or know that he has the ability to care for it, reach it or  be  it.
"Care for it" is a broader concept than but  similar  to  start,  change  or
stop it. It includes guard it, help it, like it, be interested in it, etc.

    When one has done these things, and then had failures through overts and
withholds, one cycles down through compulsive and obsessive care, reach  and
be and inverts to withdraw from, combat or ignore.

    Along with ignore goes  forgetting  or  occlusion.  Thus  a  person  has
occlusion on past valences and past lives go out of sight. These  return  to
memory only when one has regained the concept that they can be  reached,  or
that one dares be them again or that one can care for them.

   Herein is the cause and remedy of whole track occlusion.

    There are many uses of these principles. Sec Checking gets off the
    overts and withholds and opens the gates.

    All chronic somatics and behavior patterns are contained in valences and
are not traceable to the current life  time  since  one  can  reach  present
life, is caring for present life and is being present life, so present  life
is an area of responsibility.

    All real difficulty stems from no responsibility. However, one can  use
    these principles even on present life with considerable gain.

|LRH:sf.jp.cden Copyright �1967 by L. Ron    |L. RON HUBBARD |
|Hubbard ALL RIGHTS RESERVED                 |Founder        |


                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 22 JANUARY 1962

HCO Sees Assoc Sees Tech Depts

                           URGENT SECURITY CHECKS

    Effective immediately, all Security Security Checks, i.e. HCO  WW  Forms
5A, 7A and 7B etc, when being used specifically as Security Checks, must  be
done in Model Session form.

    This is because it has been found that  bad  security  risks  have  been
passed on these forms due  to  wildly  out  rudiments  nulling  the  needle.
Conversely, good staff members have been flunked because questions  read  on
ARC Breaks etc, rather than on the question being asked.

|LRH:jw.pp.kd Copyright �1962 by L.|Issued  |Mike Rigby     |
|Ron Hubbard ALL RIGHTS RESERVED   |by:     |Senior         |
|                                  |        |Instructor     |
|                                  |        |Saint Hill     |
|                                  |        |Special        |
|                                  |        |Briefing Course|
|                                  |        |for L. RON     |
|                                  |        |HUBBARD        |


                        HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 27 FEBRUARY 1962

CenOCon

                         CLEAN HANDS CLEARANCE CHECK

    In order for an auditor who  is  regarded  as  a  security  risk  to  be
considered to have Clean Hands, it is necessary for him to receive  a  Clean
Hands Clearance Check from HCO.

    The Clean Hands Clearance Check consists  of  that  auditor  having  the
following rudiments put in very thoroughly by an HGC Class II Staff  Auditor
using prep-clearing techniques.

    1.   Auditor. Are you willing to talk to me about your difficulties?

    2.   Withholds - Last two pages of Joburg Form 3 or all of Form  3A  (to
        be released soon); and all of an HCO WW Sec  Form  6A.  Plus  asking
        "Has a withhold been missed on you?" frequently as all such  persons
        specialise in getting them missed.

    This will be checked out on completion by the HCO Area Secretary for any
questions on Form 3 or 3A and Form 6A which may be still alive and  for  any
missed or partial withholds.

    If there are questions which are alive or if there  are  any  missed  or
partial withholds the person must go back to the HGC to  have  them  cleaned
up before he is considered to have Clean Hands. If no  questions  are  alive
and there are no missed or  partial  withholds,  then  the  person  will  be
awarded a Clean Hands Seal on his certificate and will be considered  to  be
in good standing with HCO.

                                             L. RON HUBBARD

LRH:jw.rd Copyright �1962 by L. Ron Hubbard ALL RIGHTS RESERVED

|CenOCon     |HUBBARD COMMUNICATIONS OFFICE Saint |
|            |Hill Manor, East Grinstead, Sussex  |
|            |HCO POLICY LETTER OF 30 OCTOBER 1962|
|            |SECURITY RISKS INFILTRATION         |


    As the Organization rapidly expands so will it be a growing  temptation
 for anti-survival elements to gain entry and infiltrate,  and  attempts  to
 plant will be made.

    To foil these, all staff members must  be  alert  to  attempts  of  this
nature and it is their duty to inform the Technical Director, or  above,  of
any doubts they may have and to see that the necessary action is taken.

    The Technical Director, working in liaison  with  HCO,  now  becomes  in
charge of Security in an Organization and the results of  which  are  to  be
notified to the Assoc/Org Secretary and HCO and, after confirmation,  thence
to me.

    Forms 7A and 7B for  Staff,  and  Form  5A  for  HPA/HCA  Students,  are
herewith supplemented by the Rock Slam Security Check  and  this  is  to  be
carried out exactly in accordance with HCO Bulletin of September 12, AD  12.
To increase reality in  some  cases,  it  may  be  necessary  to  substitute
"Consider committing bad things to. . ." rather  than  "Consider  committing
overts against. . ." In very rare cases it may be necessary to increase  the
number of buttons but this is to be the exception rather than the  rule.  In
the vast majority of cases, just use the four questions only,  as  per  this
bulletin.

    This Security Check must be done with full auditor presence, be done  in
Model Session and the beginning rudiments especially must be properly in.

    Those partaking in Staff Clearing Programmes can  be  given  this  Check
during one of their sessions by their usual auditor. In  the  event  of  any
doubt, the Technical Director may  also  make  arrangements  for  a  further
check to be done.

    Those not partaking in any Staff Clearing Programme must be checked by a
skilled and reliable auditor under the direct supervision of the  Technical
Director.

    This  Programme  will  simultaneously  also  handle  picking  up  Missed
Withholds of old-time Scientologists returning to the Orgs of  whom  we  can
expect a great number, the  Security  Check  being  given  in  proper  Model
Session and the Missed Withholds being pulled in the beginning rudiments.

    When a Rock Slam is reported as a  result  of  this  Security  Check,  a
further check should be done to the satisfaction  of  HCO  to  confirm  the
fact.

   Action to be taken to handle a Rock Slammer:-

1.   If a Staff Member, suspend from any executive post and any post  which
    involves important action on the  communication  lines  of  Scientology.
    Such a person may however still be used, at the discretion of  Assoc/Org
    Sec and HCO, in a subordinate position under reliable supervision. He is
    to remain in this position until his  goal  has  been  found,  when  the
    situation will again be reviewed.

2.   A student on the HPA/HCA Course, (or any  other  Professional  Course)
    who is found to be a Rock Slammer should be suspended  from  the  Course
    and ordered to the HGC for Auditing.

3.   HGC Preclears should be checked early on in their Intensives to
    ascertain whether this condition exists.

4.   In a Clearing Co-Audit, Rock Stammers should  be  segregated  so  that
    they are auditing each other, as far as possible, so that  they  do  not
    hold back other members of the Co-Audit who are not Rock Slammers.

    Remember, that this Programme should not be regarded as just  a  passing
phase. It is to be instituted immediately and kept  in  force  in  all  Orgs
throughout the world for our secure and speedy expansion.

    Insidious methods are used to infiltrate, and especially at  times  when
expansion is fast and it is thought that our security arrangements  are  lax
or apparently being relaxed owing to pressure of work.

        So, BE ALERT TO THIS AND DON'T MISS ANYONE OUT "BY MISTAKE".

|LRH:dr.rd Copyright �1962 by L. Ron Hubbard |L. RON HUBBARD|
|ALL RIGHTS RESERVED                         |              |


            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                     HCO POLICY LETTER OF 26 AUGUST 1968

BPI

Auditor

                          SECURITY CHECKS ABOLISHED

    The practice of security checking from security  check  lists  like  the
"Joburg" has been abolished.

   There are several reasons for this:

1.   We have no interest in the secrets and crimes of people and no use for
    them.

2.   Security checking is often done without regard to the point where the
    person feels better and so became overrun.

3.   Security checking is often done in disregard of the state of a
    person's case.

4.   Low level cases do not react on actual crimes and so the "security"
    furnished is often a false security.

5.   There is public criticism of security checking as a practice.

6.   The existence of lists of crimes in folders often makes  it  necessary
    to destroy the folders which may contain other technical data  which  is
    constructive and valuable.

7.   If a person is a criminal or has overt acts which affect his case, and
    speaks of them to an auditor of his own volition, the auditor  is  bound
    by the Auditor's Code not to publish, use or reveal them.

      Nothing in this policy letter alters standard grade processing or
                                 rudiments.

                                             L. RON HUBBARD

                                             Founder

LRH:js.cden Copyright� 1968 by L. Ron Hubbard ALL RIGHTS RESERVED

            HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East
                              Grinstead, Sussex

                HCO POLICY LETTER OF 30 JULY 1970 Remimeo HCO Sees I & R Hat
Ethics Hat Tech C/S Qual Personnel

                    THE TECH AND ETHICS OF CONFESSIONALS

           (Compiled from a briefing to 3rd Mate and 4th Mate Flag
                          given by L. RON HUBBARD)

   HCO is primarily interested in JUSTICE.

    The method of Justice practised in the 17th and 18th  Centuries  was  to
catch the offenders and hang them, thus keeping the countryside "quiet".

    Although useful as a method  of  quietening  things  down,  however,  it
doesn't do people any good to be hung! You will find  the  remedy  expressed
in this rule:

    WHEN YOU GIVE A CONFESSIONAL TO A PERSON WITHOUT FINDING THE EARLIER
    BASIC, YOU HANG THEM.

    If you can't chase back a Confessional to an F/N you are  going  to  get
continuous Ethics trouble  from  that  person  from  then  on  until  it  is
remedied.

    When you give a guy a Confessional and it doesn't produce  anything  and
the  needle  is  clean  you  should  indicate  that  the  Confessional   was
unnecessary. You will probably get an F/N.

    HCO's interest in someone is normally in what is going on, what is he up
to NOW. So one tends to omit to ask how come this guy  has  been  committing
overts for the past two-and-a-half  years-the  same  ones-and  it  is  still
going on? Back in that earlier zone is one  hell  of  an  overt,  continuous
overts against Scientology or LRH. So what is it? You should trace  it  back
and you could find a dilly!

    It's the EARLIEST item available on that chain that will  get  the  F/N.
And remember that overts of  Omission  are  always  preceded  by  overts  of
Commission. So you should  ask  yourself  "How  come  all  these  overts  of
omission?" There's an earlier overt of commission, you can be sure.

   This gives us another rule:

   IF YOU CANNOT F/N A CONFESSIONAL, YOU HAVEN'T GOT IT.

    Now it could  be  the  buttons  are  out  (invalidate,  protest,  action
unnecessary). Did you know you can beef up a TA (send it up high)  by  doing
an unnecessary action? It acts somewhat like forcing a wrong item on  a  pc.
It puts him on a protest, a rejection and effort to stop  the  action.  That
is where a lot of the unpopularity of Confessionals stems from.

    Of  the  rudiments  ARC  Break,  problem,  withhold,  the   Confessional
specializes in overts and withholds. So the full  panorama  of  Confessional
buttons  is  Ruds  plus  False,  Suppress,  Invalidate,  Evaluate,  Protest,
Unnecessary. These buttons are of more interest to Qual  but  are  perfectly
valid in an HCO Confessional. So if the TA goes  up  during  a  Confessional
you would check ruds or buttons.

    IF YOU DON'T GET AN F/N ON A CONFESSIONAL YOU SHOULD HAVE A LINE TO QUAL
    THAT CLEANS IT UP WITHIN 24 HOURS.

    Every time the Ethics Officer can't fly a Confessional it has got to  be
a 24 hour urgent review. The Confessional repair list consists of  the  ruds
and buttons.

    HCO's Technical action should be "Why the hell doesn't this thing  fly?"
There is earlier stuff on that chain,  or  there  is  other  stuff  not  yet
found. That it flies (F/Ns) means he hasn't done that.

    It can of course be an  ARC  Break  needle-people  ARC  Break  with  the
physical universe, with fellow men, feel wronged in some  way  and  have  to
take it out on somebody, and so commit the  overt.  But  the  somebody  they
attack is not the source of the upset.  They  mis-identify  the  source.  If
their think was straight they would be able to see what the  score  was  and
have no charge on it.

    An overt therefore is preceded by an ARC Break, and you will find an ARC
Break is the result of a problem.

    So each time you don't take a Confessional to F/N  you  run  up  against
this. This gives another way for them to get unpopular.  But  if  it  didn't
F/N, you also know it was necessary to give the person a Confessional!

    If you give a person a Confessional and you see a trail of  catastrophes
in that person's wake afterwards you know it didn't fly. Similarly a  person
who makes huge overts out of every little action, which is in essence  self-
invalidation, has behind that somewhere a huge overt-big enough to  set  the
police of several galaxies after them!

   If it doesnt F/N you haven't got it!

    The F/N has never been integrated into Confessional technology  up  'til
now. There hasn't been anything issued that says run a Confessional  to  F/N
and tells you what to do if it doesn't or won't F/N.

                        THE E-METER AND THE CRIMINAE

    The joker in all this is that the E-Meter reads on Reality. So  you  can
have a guy who reads on none of your questions, but you find  out  the  next
day he had done exactly what you asked him.  Yet  it  didn't  read!  A  real
criminal just doesn't read on having killed his grandmother  in  cold  blood
five minutes before the Confessional. Even if he admits it it doesn't  read!
But a real criminal won't clear and won't F/N. Occasionally they will RS.

    You have to handle it on a gradient of  reality.  "Why  wasn't  that  an
overt?" is one way you could try. He would at first  be  very  surprised  at
the very thought of it being an  overt.  But  you  could  get  a  stream  of
justifications off. Another way is to magnify the overt. You  can  use  that
on a "no-overt" case.

    The tech of it belongs more in the field of auditing. However HCO should
make an attempt to fly it. It doesn't matter how good or bad.  If  there  is
any question on the F/N or if you can't take it to F/N send it over to  Qual
to find the reason why.

    Anytime a Confessional is done, some notification of the  fact  must  go
into the pc folder otherwise the C/S can make an error in C/Sing because  of
the  omitted  data.  In  fact,  unless  there  is  criminal  data   in   the
Confessional the whole thing should be slid into the folder.

                              HCO AND CASE GAIN

             (See HCO P/L 20 July '70, Cases & Morale of Staff)

    1 he percentile of people who have case gain will be proportional to the
level of morale in your org. So it is of interest to HCO to ask the C/S  how
many no-case-gain cases he has (Pile 4) trace them down  and  isolate  them.
The names of those not doing well (Piles 2 and 3) should also be  known  and
the numbers so you can make sure the  greater  percentage  is  getting  good
case gain.

    HCO can get trouble stemming from  lack  of  staff  case  progress.  For
instance you find an Exec giving excuses for not doing his job.  It  can  be
due to a no-case-gain under him enturbulating seniors and  associates.  They
in turn, not recognizing him as the source of  the  enturbulation,  buy  the
stops and the "can't be dones" and find some other excuse as to why  not  to
do their job. Recognize that when someone  dumps  his  hat  on  you  he  has
overts, man!

    An executive instead of reporting that people don't want to work in  his
division should be asking  "How  come  they  don't  want  to  work  in  the
division?"

    Things will get better to the degree that such cases producing stops and
"cant's" have a line for them to be handled on.

    HCO should turn over to the C/S  a  list  of  those  who  have  received
Confessionals. The files of the Confessional are turned over  and  on  those
that did not F/N, using  the  repair  list,  Qual  gets  it  cleaned  up  or
otherwise.

    Begin a campaign to get all these cases winning.

    If there is any query as to which of the four categories of case folders
(per HCO P/L 20 July '70) a person belongs on, it goes  on  the  one  lower.
For instance a category (Pile 2) queried as to  status  immediately  becomes
Pile 3.

    Pile 4 cases go to HCO and are given Confessionals. If he gets  an  F/N,
okay. If he doesn't, then it is purely  a  Div  I  disciplinary  action-Non
Enturbulation order or

whatever.

    Put up a notice where it can be seen to  the  effect  that  "Anyone  who
feels bad after a Confessional or who feels they have been falsely  given  a
Confessional should turn in their names to the Qual Examiner".

    The Ethics Officer can "hot-up" his Confessional by putting in some test
buttons-everts, withholds, missed  withholds.  You  could  even  do  a  pre-
assessment for the Confessional. It's all in what you are looking for.

                                 STATISTICS

    HCO has its neck out to the degree that it does  not  have  Stats.  Make
sure there is someone in Dept 3 who can handle stats,  collect  them,  graph
them and post them up. A person with bad or low stats on  post  will  always
trace back to having committed an overt of some kind or another.

                                  AMNESTIES

    In order to take advantage of an amnesty, the person accepting it should
make a written statement of  the  Crimes  on  which  he  is  accepting  the
amnesty.

                           STATUS OF REPAIR ACTION

    A Confessional repair action is not classed as an  auditing  session  in
that the data revealed in it is actionable and is turned  over  to  HCO.  So
before turning over to Qual a Confessional that didn't F/N, tell the  person
"You have  told  me  all  you  wish  to.  You  recognize  that  any  further
discoveries in this line will be actionable."

                                       Written into published form by 4th
                                             Mate Flag for

                                             L. RON HUBBARD Founder

LRH:RL:rr.aap Copyright � 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

                        HUBBARD COMMUNICATIONS OFFIC1 Saint Hill Manor, East
                                                           Grinstead, Sussex

                    HCO POLICY LETTER OF 15 NOVEMBER 1970

Remimeo HCO Hats Tech Hats

                                CONFESSIONALS

   HCOs may not do Confessionals or "Sec Checks".

    HCO may only do Meter Checks. This consists of putting the pc on a meter
and noting down the TA, state of needle and attitude of pc.

    Where these reads are non optimum (no F/N VGI state of meter) the pc may
be sent to Qual for further check.

    Too many cases, too many case programmes, have been  fouled  up  by  non
C/Sed Sec Checking  or  Confessionals  in  the  past  for  the  practice  to
continue.

    Real criminals may have bad meters but crimes are  often  so  unreal  to
them that they do not read (meters needle read only  on  things  within  the
reality or borderline reality of  a  person).  This  permits  unskilled  Sec
Checking or Confessional actions to pass right by the culprit.

    HCO should  learn  full  investigatory  procedure  and  should  only  do
metering to establish the pc's meter state, asking no questions.

   HCO Investigatory Procedure P/Ls that MUST be known to HCO are:

     HCO P/L May '65 - ETHICS OFFICER HAT

     HCO P/L 19 Sept '70 - Data Series No. 16, INVESTIGATORY PROCEDURE

     HCO P/L 19 Sept '70 Issue II - Data Series No. 17, NARROWING THE TARGET

                                 TECH & QUAL

    Asked to do "Confessionals" or "Sec Checks" Tech and Qual  may  do  them
only as part of a C/S programme and  only  as  a  gradient  in  the  general
action of improving the reality of the case.

    An R/S still means crimes. All the other data  is  true  and  should  be
known but POLYGRAPHS, LIE DETECTORS, METERS ONLY  REGISTER  AT  THE  REALITY
LEVEL OF THE BEING, and the reality level of  a  criminal  is  too  bad  for
reads to occur in a majority of cases. Thus the  guilty  are  falsely  freed
and the innocent are subjected to annoyance and upset.

    Overts, crimes, etc may come off first as a critical thought under which
lies a harmful (overt) act. On such gradients one builds up reality  and  so
releases overts.

    No meter or Sec Check or Confessional is sufficiently valuable to use in
detection of crime. The state of the meter  itself  is  of  value  since  it
tells one whom to investigate.

    Thus neither Tech nor Qual should assist investigations but should  work
on the case against proper C/Ses to get off the  overts  and  withholds  for
the case benefit.

    Overts disclosed in sessions may  not  be  used  for  justice  purposes.
Therefore only crimes discovered by routine investigation are actionable.

    It could be that a crime discovered by investigation is also gotten  off
in session. That it was also gotten off in  session  does  not  protect  the
person from discipline. That it was gotten off in session is irrelevant  and
sessions are not part of justice procedures.

   SICKNESS The broad general clues about suspects are:

 The person with the worst meter (TA and needle state) is the most suspect.

    The person whose job product is itself an overt act is the  most  likely
to commit other crimes.

   The person who is most crazy is the most likely to be the guilty one.

   The person who is chronically ill is a suspect.

   These are true because the cause of insanity and sickness is overts.

 The person who acts most "PTS" is the one who has most harmed his fellows.

   The person with the worst stats is the most likely suspect.

   Beyond these technical observations one cannot go in the field of
   justice.

    HCOs should learn Investigatory procedures when looking  for  criminals.
Confessionals and Sec Checks will fail them and they  also  mess  up  cases.
Investigatory procedures are quite good enough.

                                             L. RON HUBBARD

                                             Founder

LRH:sb.rd Copyright� 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

    CHRONOLOGICAL    INDEX    OF    CONTENTS

    |   |1950             |     |
|20 |Instruction      |Vol.4|
|Nov|Protocol         |108  |
|.  |-Official        |     |
|   |(reissued 2 Sept.|     |
|   |1970)            |     |
|1 2|Certification    |ibili|
|Dec|Board Duties &   |ties |
|.  |Responsi         |115  |
|   |1954             |     |
|   |The Church       |280  |
|   |ot'Scientology   |     |
|   |Creed            |     |
|   |1955             |     |
|7  |Hubbard          |165  |
|Nov|Communications   |     |
|.  |Office           |     |
|   |(Operational     |     |
|   |Bulletin)        |     |
|   |1957             |     |
|20 |Staff Certificate|lh5  |
|Mar|Display          |     |
|.  |                 |     |
|20 |Ministerial      |281  |
|Mar|Ordination       |     |
|.  |                 |     |
|6  |Membership       |B)   |
|Apr|Handling         |205  |
|.  |(excerpt) (HCO'  |     |
|1 1|Intensives for   |sec-2|
|Apr|Staff            |1 2  |
|.  |                 |     |
|28 |HCO Board of     |165  |
|Apr|Review -Goal     |     |
|.  |                 |     |
|2  |Qualifications of|scc-2|
|May|a Permanent Staff|39   |
|   |Member           |     |
|3  |Ministerial      |see  |
|May|Qualifications   |281  |
|16 |Intensives for   |212  |
|May|Staff            |     |
|3  |Qualifications of|.mber|
|Jun|a Permanent Staff|     |
|e  |Mi (Assoc Sec    |239  |
|   |Directive)       |     |
|11 |Staff Intensives |-i 11|
|Jun|(Assoc Sec       |     |
|e  |Directive)       |     |
|1 5|Ministerial      |see-2|
|Aug|Qualifications   |81   |
|.  |(supersedes 3 May|     |
|   |1957)            |     |
|19 |Release All      |166  |
|Aug|Certificates. . .|     |
|.  |                 |     |
|2  |Field            |166  |
|Sep|Certificates     |     |
|t. |                 |     |
|5  |Validation of    |240  |
|Sep|Staff            |     |
|t. |                 |     |
|16 |HGC Policy       |Vol. |
|Sep|                 |4-498|
|t. |                 |     |
|19 |HCO-Final        |(HCOB|
|Nov|Authority on     |) 166|
|.  |Certificates     |     |
|   |1958             |     |
|28 |Only Org Offices |COB) |
|Mar|can Certify      |167  |
|.  |Clears (H        |     |
|1 2|Ministerial      |ion) |
|Jun|Qualifications   |281  |
|e  |(second revis    |     |
|30 |Procedure tor    |1)   |
|Jun|Certifying Clears|168  |
|e  |(HCOE (revision  |     |
|   |of HCOB 28 May   |     |
|   |1958)            |     |
|30 |Clear Bracelet   |169  |
|Jun|Procedure        |     |
|e  |(revision of 25  |     |
|   |Feb. 1958)       |     |
|9  |Staff Clearing   |213  |
|Jul|(HCOB)           |     |
|y  |                 |     |
|1  |HCO Board of     |116  |
|Oct|Review (excerpt) |     |
|.  |                 |     |
|27 |Staff Member     |213  |
|Oct|Processing       |     |
|.  |                 |     |
|17 |Clear Bracelets  |170  |
|Nov|(HCOB)           |     |
|.  |                 |     |
|25 |HCO Board of     |Pract|
|Nov|Review-Function  |ice  |
|.  |and 1            |117  |
|   |1959             |     |
|28 |HCO Board of     |119  |
|Feb|Review Duties    |     |
|.  |                 |     |
|10 |Permanent Staff  |240  |
|Mar|Members          |     |
|.  |                 |     |
|20 |Certificates     |170  |
|Mar|Handling         |     |
|.  |                 |     |
|24 |Final HPA        |3W   |
|Apr|Exam-HCO Board of|121  |
|.  |Revii            |     |
|2  |Staff Auditing   |Vol. |
|Jul|Requirement      |0-120|
|y  |                 |     |
|22 |Processing of    |213  |
|Jul|Staff Members    |     |
|y  |                 |     |
|29 |Sending          |171  |
|Jul|Certificates by  |     |
|y  |Mail             |     |
|28 |BScn Interneships|308  |
|Aug|                 |     |
|.  |                 |     |
|31 |Certifications   |171  |
|Aug|                 |     |
|.  |                 |     |
|27 |Purpose-HCO Board|.pt) |
|Nov|of Review (excel |114  |
|.  |                 |     |
|27 |HCO Board of     |164  |
|Nov|Review (excerpt) |     |
|.  |                 |     |
|31 |Routing of       |ias  |
|Dec|Certificates for |172  |
|.  |Sterling An      |     |
|   |1960             |     |
|18 |Qualifications of|ibers|
|Jan|Permanent Staff  |241  |
|.  |Men              |     |
|22 |HPA              |172  |
|Feb|Qualifications   |     |
|.  |                 |     |
|25 |Important        |173  |
|Apr|Certification    |     |
|.  |Change           |     |
|29 |Certification    |173  |
|Apr|Change           |     |
|.  |                 |     |
|3  |Keeping          |206  |
|May|Memberships in   |     |
|   |Force            |     |
|18 |Certifications   |174  |
|May|                 |     |
|23 |Cancellation of  |Vol. |
|May|Certificates     |1-366|
|2  |Requirements for |24]  |
|Jun|Staff Posts      |     |
|e  |                 |     |
|7  |Staff Auditing   |213  |
|Jun|                 |     |
|e  |                 |     |
|7  |Training         |Vol. |
|Jul|Applicants Vol.  |4-132|
|y  |2-318,           |     |
|28 |International    |Vol. |
|Jul|Membership       |2-195|
|y  |Privileges       |     |
|3  |Security of      |353  |
|Aug|Persons Leaving  |     |
|.  |Staffs           |     |
|11 |Case Assessments |123  |
|Oct|for Students     |     |
|.  |                 |     |
|7  |HCO Area         |Vol. |
|Nov|Secretary Hat    |1-31 |
|.  |Addition         |     |
|23 |Reality Test for |sec-1|
|Nov|Students         |28   |
|.  |                 |     |
|26 |Permanent Staff  |:s   |
|Nov|Member           |242  |
|.  |RequiremenI      |     |
|13 |Security Checks  |353  |
|Dec|                 |     |
|.  |                 |     |
|21 |Staff            |214  |
|Dec|Clearing-New     |     |
|.  |Policy           |     |
|   |1961             |     |
|28 |New Security     |354  |
|Jan|Rules            |     |
|.  |                 |     |
|12 |Certificates and |175  |
|Feb|Awards-Revised   |     |
|.  |List             |     |
|13 |Permanent Staff  |243  |
|Feb|Requirement      |     |
|.  |Change' (modifies|     |
|   |26 Nov. 1960)    |     |
|17 |Staff Post       |see-2|
|Feb|Qualifications   |44   |
|.  |Permanent        |     |
|   |Executives to be |     |
|   |Approved         |     |
|22 |Permanent Staff  |124  |
|Feb|Exam             |     |
|.  |                 |     |
|26 |Qualification of |243  |
|Feb|Executives       |     |
|.  |                 |     |
|13 |Staff Auditor    |Vol. |
|Mar|Training         |1-114|
|.  |                 |     |
|22 |Staff Members    |215  |
|Mar|Ordered to       |     |
|.  |Processing       |     |
|25 |Security Rules   |355  |
|Mar|(cancels 28 Jan. |     |
|.  |1961)            |     |






|    |1961 (cent.)     |     |
|28  |Personnel Policies -   |
|Mar.|Staff Post             |
|    |Qualifications         |
|    |Permanent Executives to|
|    |be Approved (modifies  |
|    |17 Feb. 1961) 244      |
|2   |Staff Auditor          |
|Apr.|Training-Sequence of   |
|    |Study 334              |
|7   |Examinations of  |126  |
|Apr.|Academy Students |     |
|    |to be done by    |     |
|    |Director of      |     |
|    |Processing       |     |
|9   |Staff Intensives |216  |
|Apr.|(modified)       |     |
|16  |HPA/HCA          |176  |
|May |Requirement      |     |
|22  |Executives' Pay  |247  |
|July|                 |     |
|19  |Reality Test for |128  |
|Sept|Students (cancels|     |
|.   |23 Nov. I960)    |     |
|20  |Training Policy  |128  |
|Sept|                 |     |
|.   |                 |     |
|3   |Auditing         |217  |
|Oct.|Schedules        |     |
|6   |Staff Clearing   |218  |
|Oct.|                 |     |
|23  |Pay of Executives      |
|Oct.|(modifies 22 July 1961)|
|    |247                    |
|2   |Allowed Processes|129  |
|Nov.|from Courses     |     |
|2   |Training Quality       |
|Nov.|(reissued 3 Mar. 1967) |
|    |129                    |
|14  |Stabilization of |176  |
|Nov.|Clears           |     |
|21  |Training C'ourse |Vol. |
|Nov.|Requirements     |4 306|
|27  |Processing D of P|356  |
|Dec.|                 |     |
|27  |Sec Checks on    |356  |
|Dec.|Staff            |     |
|    |1962             |     |
|3   |Upgrading of     |Vol. |
|Jan.|Auditors         |4-308|
|5   |Examination for  |336  |
|Jan.|HGC Auditors     |     |
|7   |HCO Board of     |^ 130|
|Jan.|Review-Class 11  |     |
|    |Aw.ird-          |     |
|17  |Responsibility   |967) |
|Jan.|Again (reissued 7|357  |
|    |June 1           |     |
|22  |Security Checks  |358  |
|Jan.|                 |     |
|22  |Crash Programme  |Vol. |
|Jan.|                 |4- 26|
|23  |Permanent Executives   |
|Jan.|(amends 17 Feb. 1961)  |
|    |247                    |
|27  |Clean Hands      |358  |
|Feb.|Clearance Check  |     |
|17  |Staff Staff      |219  |
|May |Auditor's Hat    |     |
|21  |Permanent Staff  |248  |
|May |                 |     |
|21  |Tape Examinations|Vol. |
|May |                 |4-158|
|29  |interne Hat -What is   |
|May |Expected of Internes   |
|    |309                    |
|5   |Permanent Staff  |206.2|
|June|Privilege        |48   |
|6   |ARC Break        |349  |
|June|Clean-up         |     |
|    |Programme        |     |
|29  |Staff and Interne|311  |
|June|Auditors         |     |
|30  |Certification and|Vol. |
|July|Validation       |4-326|
|    |Requirements     |     |
|31  |Oral Examination |131  |
|July|for HPA/HCA      |     |
|10  |Staff Clearing   |.I ~1|
|Sept|Program          |1    |
|.   |                 |     |
|12  |Goal             |224  |
|Sept|Processing-Import|     |
|.   |ance of          |     |
|13  |Certificate      |177  |
|Sept|Application Form |     |
|.   |                 |     |
|28  |Saint Hill       |Vol. |
|Sept|Briefing Course  |4-414|
|.   |Terminations     |     |
|2   |Termination &    |Vol. |
|Oct.|Classification   |4-415|
|12  |HPA/HCA Written  |Vol. |
|Oct.|Examination      |4-334|
|19  |Preparation of   |179  |
|Oct.|HPA/HCA          |     |
|    |Certificates     |     |
|29  |Religion         |282  |
|Oct.|                 |     |
|30  |Security Risks   |359  |
|Oct.|Infiltration     |     |
|4   |R2-12 Validation |179  |
|Dec.|                 |     |
|    |1963             |     |
|13  |Academy Taught   |Vol. |
|Feb.|Processes        |4-339|
|14  |How to Examine   |Vol. |
|Feb.|Theory           |4-163|
|    |Examinations     |     |
|30  |The Saint Hill   |225  |
|Apr.|Staff Co-Audit   |     |
|17  |Staff Clearing   |226  |
|June|Program (amends  |     |
|    |10 Sept. 1962)   |     |
|5   |Sales of Eifetime      |
|July|Memberships or Shares  |
|    |207                    |
|9   |HPA/HCA          |Vol. |
|July|Certificate Check|4-342|
|    |Sheet            |     |
|12  |Certificates and |180  |
|Aug.|Awards           |     |
|22  |ARC Break        |228  |
|Aug.|Assessments on   |     |
|    |Staff            |     |
|8   |New Saint Hill   |Vol. |
|Oct.|Certificates and |4 434|
|    |Course Changes   |     |
|26  |Certificate and  |Vol. |
|Nov.|Classification   |4-360|
|    |Changes Everyone |     |
|    |Classified       |     |
|4   |Org Staff W/H    |228  |
|Dec.|Checks           |     |
|1 1 |Classification   |Vol. |
|Dec.|for Everyone     |4-364|
|    |(amends 26 Nov.  |     |
|    |1963)            |     |
|13  |Co-Audit         |229  |
|Dec.|                 |     |
|    |1964             |     |
|5   |Founding         |Vol. |
|Feb.|Scicntologist    |2-264|
|    |Certificate      |     |
|21  |Issuing of       |183  |
|Feb.|Certificates     |     |
|21  |Staff Regulations|Vol. |
|Feb.|Auditing Versus  |0- 43|
|    |Job              |     |
|19  |Staff            |230  |
|Mar.|Regulations-Staff|     |
|    |Intensives       |     |
|16  |Personnel        |184  |
|June|Records-Admin    |     |
|    |Certs (modifies  |     |
|    |12 Aug. 1963)    |     |
|1   |Certification and|186  |
|July|Classification   |     |
|10  |Good Workers     |Vol. |
|Aug.|                 |0- 44|
|5   |Examinations     |131  |
|Sept|                 |     |
|.   |                 |     |
|16  |Terminations     |Vol. |
|Sept|                 |4-447|
|.   |                 |     |
|18  |Final            |Vol. |
|Sept|Classification on|4-447|
|.   |Termination from |     |
|    |Saint Hill       |     |
|23  |Policies:        |Vol. |
|Sept|Dissemination and|4- 40|
|.   |Programmes Vol.  |     |
|    |2-41,            |     |
|13  |Provisional Class|Vol. |
|Nov.|VI Classification|4-448|
|    |(cancels 18 Sept.|     |
|    |1964)            |     |
|31  |Certificates     |187  |
|Dec.|                 |     |


|    |1965             |     |
|circ|Qualifications   |itlin|
|a   |Division 5 Org   |e 3  |
|'65 |Board Oi         |     |
|7   |Keeping          |i) 43|
|Feb.|Scientology      |     |
|    |Working (reissued|     |
|    |15 June 1970& 28 |     |
|    |Jan. 197:        |     |
|14  |Safeguarding     |48   |
|Feb.|Technology       |     |
|    |(reissued 7 June |     |
|    |1967)            |     |
|5   |Certificates and |188  |
|Mar.|Awards New Status|     |
|    |of Honorary      |     |
|    |Awards           |     |
|16  |Further Material |see-1|
|Mar.|on Study         |33   |
|    |Examinations     |     |
|29  |Administration-Fl|78   |
|Mar.|ows and Expansion|     |
|    |The East Flow    |     |
|    |System           |     |
|2   |Meter Checks     |140  |
|Apr.|                 |     |
|2   |Star-Rate        |Vol. |
|Apr.|Checkouts for    |4    |
|    |Process          |.453 |
|    |(modifies 27 Feb.|     |
|    |1965)            |     |
|7   |Book Auditor     |190  |
|Apr.|                 |     |
|8   |HCO, Org         |;reta|
|Apr.|Executive and    |ries,|
|    |Divisional Sei   |Vol. |
|    |Justice on, and  |1-565|
|    |Auditing of      |     |
|9   |Correction to    |191  |
|Apr.|Policy Letters on|     |
|    |                 |     |
|    |Certification and|     |
|    |Awards           |     |
|12  |Classification   |131  |
|Apr.|Pass Marks       |     |
|16  |Drills, Allowed  |Vol. |
|Apr.|                 |4-188|
|19  |Training and     |Vol. |
|Apr.|Processing       |4- 65|
|    |Regulations      |     |
|    |Technical        |     |
|    |Discipline       |     |
|    |Students'Question|     |
|    |s Vol. 1-388,    |     |
|21  |Basic            |el   |
|Apr.|Certificates-Unce|192  |
|    |rtified Personn  |     |
|21  |Membership-Attest|207  |
|Apr.|ations           |     |
|23  |Clarification    |Vol. |
|Apr.|Auditing of Org  |1 566|
|    |Executives       |     |
|24  |Review           |341  |
|Apr.|                 |     |
|28  |Routing (excerpt)|141  |
|Apr.|                 |     |
|28  |Power Processes  |343  |
|Apr.|                 |     |
|28  |Technical        |Vol. |
|Apr.|Personnel        |4- 67|
|29  |Bonuses          |231  |
|Apr.|                 |     |
|29  |Ethics-Review    |345  |
|Apr.|(excerpt)        |     |
|    |(correction to 24|     |
|    |Apr. 1965)       |     |
|4   |Release          |80   |
|May |Award-Saint Hill |     |
|13  |SHSBC            |Vol. |
|May |Unit-Graduation  |4-457|
|16  |Academy          |Vol. |
|May |Courses-Genera!  |4-347|
|    |Remarks Zero     |     |
|    |Courses Hubbard  |     |
|    |Recognized       |     |
|    |Scicntologist    |     |
|17  |Academy          |Vol. |
|May |Processing       |4-224|
|27  |Processing       |Vol. |
|May |                 |4-570|
|17  |Scientology Pins |Vol. |
|June|(amends & cancels|2-381|
|    |12 Apr. 1965)    |     |
|1   |Comm Cycle       |Vol. |
|July|Additives        |1-426|
|1   |Ethics Chits     |Vol. |
|July|                 |4- 69|
|4   |pc Routing       |346  |
|July|-Review Code     |     |
|7   |Releases, Policy |Vol.4|
|July|on               |- 71 |
|9   |Qual Goofs       |142  |
|July|                 |     |
|10  |Lines and        |Vol. |
|July|Terminals-Routing|0-1  |
|    |                 |13   |
|11  |Assignment ofTech|Vol. |
|July|Personnel (amends|4- 70|
|    |& cancels 5 July |     |
|    |1965)            |     |
|12  |Release Policies |Vol. |
|July|Starting the pc  |4-572|
|    |Vol. 2-326.      |     |
|19  |Release Checks,  |Vol. |
|July|Procedure for    |4-574|
|26  |Release          |193  |
|July|Declaration      |     |
|    |Restrictions     |     |
|    |Healing          |     |
|    |Amendments       |     |
|30  |Preclear Routing |Vol. |
|July|to Ethics Vol.   |4-606|
|    |1-427.           |     |
|31  |Purposes of the  |]    |
|July|Qualifications   |     |
|    |Division         |     |
|2   |Chaplain         |283  |
|Aug.|                 |     |
|5   |Release Check    |143  |
|Aug.|Outs             |     |
|6   |Qualifications   |IB)  |
|Aug.|Technical Actions|58   |
|    |(HCC             |     |
|7   |Floating Needle  |145  |
|Aug.|on Former        |     |
|    |Releases         |     |
|9   |Release Check    |145  |
|Aug.|Outs (addendum to|     |
|    |5 Aug. 1965)     |     |
|17  |Certification of |193  |
|Aug.|Franchise        |     |
|    |Students         |     |
|23  |Crediting of     |>ok  |
|Aug.|Auditor in       |194  |
|    |Release Log Be   |     |
|23  |Classification at|Vol. |
|Aug.|Upper Levels     |4-392|
|    |Temporary Measure|     |
|24  |pcs Released     |Vol. |
|Aug.|Routing          |4-606|
|1   |Membership       |208  |
|Sept|Policies         |     |
|.   |                 |     |
|1   |Current          |Vol. |
|Sept|Policy-Franchise |3-253|
|.   |                 |     |
|21  |Auditor          |337  |
|Sept|Estimation Test  |     |
|.   |                 |     |
|24  |Free Release     |Vol. |
|Sept|Check            |2-275|
|.   |                 |     |
|30  |Statistics for   |9    |
|Sept|Divisions        |     |
|.   |(excerpt: Qua!   |     |
|    |Division 5)      |     |
|14  |Potential Trouble|348  |
|Oct.|Source Routing   |     |
|14  |Course Pattern   |Vol. |
|Oct.|(amends 27 Feb.  |4-464|
|    |1965)            |     |
|19  |Release          |146  |
|Oct.|Declarations     |     |
|22  |Requirements for |n 146|
|Oct.|Student          |     |
|    |Classificatio    |     |
|27  |Grade Award      |194  |
|Oct.|Insignia         |     |
|10  |The Cramming     |305  |
|Nov.|Section          |     |
|13  |Release Pins     |195  |
|Nov.|                 |     |
|20  |The Promotional  |'atio|
|Nov.|Actions of an    |n 4  |
|    |Organi; (excerpt:|     |
|    |Qualifications   |     |
|    |Division 5)      |     |
|10  |Membership       |209  |
|Dec.|Billing (Sec ED  |     |
|    |147 INT)         |     |
|13  |Numbering of     |196  |
|Dec.|Certificates     |     |
|15  |Additions to     |s    |
|Dec.|'"'The           |see-4|
|    |Promotional      |, 205|
|    |Action of an     |     |
|    |Organization"    |     |
|28  |E-Meters Allowed |Vol. |
|Dec.|                 |4- 77|
|30  |PTS Auditing and |Vol. |
|Dec.|Routing Vol.     |4-578|
|    |1-439,           |     |






|    |1966             |     |
|4   |Personnel Staff  |249  |
|Jan.|Status           |     |
|13  |Regulations for  |Liden|
|Jan.|Auditing of Staff|ts   |
|    |& Sf             |233  |
|17  |Unclassed        |)S   |
|Jan.|Certificates-HAS,|197  |
|    |HBA, H(,         |     |
|19  |Chaplain,        |283  |
|Jan.|Transfer of      |     |
|1   |HGC Cure Interne |63   |
|Feb.|Training and     |     |
|    |Staff Auditors   |     |
|1   |Staff Auditor and|lent |
|Feb.|Supervisor       |65   |
|    |Procurcrr        |     |
|10  |Tech Recovery    |66   |
|Feb.|                 |     |
|10  |Bonuses for      |Vol. |
|Feb.|Service Delivery |3 204|
|10  |Check Sheets, Course   |
|Feb.|Vol. 4-466             |
|14  |Doctor Title     |Vol. |
|Feb.|Abolished        |2-119|
|7   |HGC Cure         |69   |
|Mar.|(Continued)      |     |
|7   |Star Rates on    |70   |
|Mar.|Tech and Qua!    |     |
|    |Staff            |     |
|8   |High Crime       |71   |
|Mar.|                 |     |
|29  |Policy Check Outs|252  |
|Apr.|and E-Meter      |     |
|9 May Bonuses Adjusted      |
|.correction to 10 Feb. 1966)|
|Vol. 3-206                  |
|29  |Keep Academy     |ite  |
|June|Check Sheets     |132  |
|    |Up-to-Da         |     |
|20  |Staff Status     |see-2|
|July|                 |53   |
|21  |Tech vs Qual     |82   |
|July|                 |     |
|1   |Sign Ups and     |198  |
|Aug.|Discounts        |     |
|1 Aug. Refund Addition      |
|Membership Refunds (adds to |
|31 July 1966) Vol. 3-347    |
|5   |Chaplain's Court |284  |
|Aug.|-Civil Hearings  |     |
|6   |Declare, Multiple|83   |
|Aug.|                 |     |
|1 6 |Release Grades   |199  |
|Aug.|                 |     |
|22  |Addendum to HCO  |1966 |
|Aug.|Pol Ltr of 20    |254  |
|    |July "Staff      |     |
|    |Status"          |     |
|6   |Cramming-Students|306  |
|Oct.|Who Flunk        |     |
|    |Classification   |     |
|    |fora Level       |     |
|12  |Examinations Vol. 4-198|
|Oct.|                       |
|17  |Bonuses Vol. 3-209     |
|Oct.|                       |
|7   |Clear Check-outs |147  |
|Nov.|in Continental   |     |
|    |Orgs             |     |
|15  |Routing of       |286  |
|Nov.|Chaplain's Court |     |
|    |Orders           |     |
|21  |Addendum to HCO  |1966 |
|Nov.|PL of 17 October |Vol. |
|    |"Bonuses"        |3-211|
|    |1967             |     |
|1   |Student Auditing |132  |
|Feb.|of Preclears     |     |
|    |(replaces 29 Oct.|     |
|    |1965)            |     |
|3   |Training Quality |.1)  |
|Mar.|(reissue of 2    |129  |
|    |Nov. 196         |     |
|21  |Org Hxec Course  |Vol. |
|Mar.|                 |0 3  |
|7   |Safeguarding     |48   |
|June|Technology       |     |
|    |(reissue of 14   |     |
|    |Feb. 1965)       |     |
|7   |Responsibility   |1962)|
|June|Again (reissue of|357  |
|    |17 Jan.          |     |
|1   |ARC Break Cleanup|350  |
|Sept|Programme        |     |
|.   |(excerpt from ED |     |
|    |473 WW 842 SH)   |     |
|6   |Clear Check Outs       |
|Sept|see-148                |
|.   |                       |
|11  |Inteme Training  |312  |
|Sept|Programme        |     |
|.   |                 |     |
|13  |Further Material |^ns  |
|Sept|on               |133  |
|.   |Study-Examinati< |     |
|    |(reissue of 16   |     |
|    |Mar. 1965)       |     |
|13  |Clear Clieck Outs|7)   |
|Sept|(amends 6 Sept.  |148  |
|.   |196              |     |
|15  |Release and Clear|149  |
|Sept|Cheek Outs       |     |
|.   |                 |     |
|15  |Examiner Bonuses |151  |
|Sept|                 |     |
|.   |                 |     |
|20  |Confidential Data|Vol. |
|Sept|                 |4-90 |
|.   |                 |     |
|22  |Solo Auditing    |135  |
|Sept|Folders          |     |
|.   |                 |     |
|22 Sept. Ministerial        |
|Qualifications (reissue of 1|
|2 June 1958) see-281        |
|22  |Routing Form     |Vol. |
|Sept|Attestations     |1-62 |
|.   |                 |     |
|25  |Grades Above     |153  |
|Sept|Clear            |     |
|.   |                 |     |
|8   |Clear Checks and |OB)  |
|Oct.|Re-Clear Checks  |152  |
|    |(HC              |     |
|20  |The Lines of the |n 102|
|Oct.|Qualifications   |     |
|    |Divisio The      |     |
|    |Interview Invoice|     |
|    |Section          |     |
|2   |Qualifications   |natio|
|Nov.|Division, Depts  |ns. 5|
|    |of Exami Review  |     |
|    |and              |     |
|    |Certifications   |     |
|    |and Awards       |     |
|2   |Chaplain's       |7.   |
|Nov.|Section (excerpt)|287  |
|8   |Clear C'hecks and|154  |
|Nov.|Re-Clear Checks  |     |
|28  |Qual Senior Datum|73   |
|Dec.|                 |     |
|    |1968             |     |
|9   |Cancellation of  |67   |
|Jan.|HCO PL of 12     |154  |
|    |Sept. 19 and HCO |     |
|    |PL of 13 Sept.   |     |
|    |1967             |     |
|11  |Speed of Service |84   |
|Jan.|(ED 805 INT)     |     |
|6   |Organization-The |79   |
|Feb.|Flaw             |     |
|7   |Fast Flow and    |84   |
|Feb.|Ethics           |     |
|24  |Fast Flow for    |irs  |
|Feb.|SHSBC Students'  |85   |
|    |PrecleE (amends  |     |
|    |30 Dec. 1966)    |     |
|2   |Qual Sec Must Be |74   |
|Mar.|Clear (modifies  |     |
|    |15 Sept. 1967)   |     |
|1 1 |False Attestation|85   |
|Mar.|                 |     |
|13  |Statistics       |75   |
|Mar.|                 |     |
|14  |Policies         |'ivis|
|Mar.|Governing the    |ion  |
|    |Qualifications D |86   |
|    |Fast Flow        |     |
|    |(reissued 8 May  |     |
|    |1968)            |     |
|1 9 |Staff Status (20 |253  |
|Mar.|July 1966        |     |
|    |amended)         |     |
|8   |Policies         |'ivis|
|May |Governing the    |ion  |
|    |Qualifications D |86   |
|    |Fast Flow        |     |
|    |(reissue of 14   |     |
|    |Mar. 1968)       |     |
|15  |Additions to HCO |ng 91|
|May |PL 14 March 1968.|     |
|    |reissued 8 May   |     |
|    |1968, "Policies  |     |
|    |Govern! the      |     |
|    |Qualifications   |     |
|    |Division"        |     |
|31  |Scientology      |49   |
|May |Technology       |     |
|17  |ARC Break        |7.   |
|June|Registrars and   |350  |
|    |Auditors         |     |
|    |(corrects 2 Nov. |     |
|    |1967)            |     |
|1   |Cancel           |BC. .|
|Aug.|Attestation on UK|.    |
|    |and US SHS (LRH  |92   |
|    |ED 29WW 16SH 1EU |     |
|    |1US)             |     |
|26  |Security Checks  |360  |
|Aug.|Abolished        |     |


|    |1968(cont.�          | |
|27  |Sea Org Internes     |3|
|Aug.|                     |1|
|    |                     |5|
|2   |Chaplain             |2|
|Sept|                     |8|
|.   |                     |7|
|7   |Review Complete- pc  |9|
|Sept|Attestations         |2|
|.   |                     | |
|18  |Examiner's Form sec- |1|
|Sept|                     |6|
|.   |                     |3|
|30  |Examiner's Form      |1|
|Sept|(Revised) see -      |6|
|.   |                     |3|
|13  |Examiner             |1|
|Oct.|                     |5|
|    |                     |5|
|14  |The Auditor's Code AD|1|
|Oct.|1 8 Vol. 4-          |1|
|    |                     |1|
|19  |Course Completion    |2|
|Oct.|Student Indicators   |0|
|    |Vol. 4-              |2|
|29  |Stat for Class VIII  |7|
|Oct.|C/S Oual             | |
|2   |Auditor's Code-Add to|1|
|Nov.|Pol Ltr 14 October   |1|
|    |AD18 see Vol. 4      |2|
|21  |Senior Policy        |4|
|Nov.|                     |9|
|2   |Examinations         |1|
|Dec.|                     |3|
|    |                     |5|
|t)  |Qua! Has No Backlog  |7|
|Dec.|(LRH ED 61 INT issued|5|
|    |as HCO PL 4 Oct.     | |
|    |1970)                | |
|1 1 |Examiner (addendum to|1|
|Dec.|130ct. 1968)         |5|
|    |                     |5|
|13  |Cancellation (of 14  |9|
|Dec.|Mar. 1968)           |3|
|    |1969                 | |
|5   |Staff Status Two     |2|
|Jan.|(modifies 4 Jan.     |5|
|    |1966)                |5|
|12  |Auditors and Training|3|
|Jan.|                     |4|
|    |                     |0|
|13  |Standard Examinations|1|
|Jan.|                     |3|
|    |                     |6|
|17  |pc Attestations      |9|
|Jan.|                     |3|
|20  |ARC Break Program    |3|
|Jan.|                     |5|
|    |                     |1|
|20  |Classification see-  |2|
|Jan.|                     |0|
|    |                     |0|
|20  |A Vital Target       |9|
|Jan.|Trained Auditor      |3|
|    |Programme (LRH ED 8] | |
|    |INT) Vol. 4-         | |
|20  |Attestation          |9|
|Jan.|Reinstated (LRH ED 82|5|
|    |INT issued as HCO PL | |
|    |3 Sept. 1969)        | |
|28  |Addition to HCO Pol  |9|
|Jan.|Ltr of 14 March 1968 |4|
|    |Policies Governing   | |
|    |the Qualifications   | |
|    |Division Fast Flow   | |
|5   |Press Policy-Code of |2|
|Feb.|a Scientologist Vol. |5|
|    |0                    | |
|1 2 |Religion             |2|
|Feb.|                     |8|
|    |                     |8|
|13  |Ethics Protection    |4|
|Feb.|Conditions Blue Star.|9|
|    |Green Star, Gold Star|2|
|    |Vol. 0 - 248, Vol. 1 | |
|    |-                    | |
|6   |Scicntology is a     |2|
|Mar.|Religion             |8|
|    |                     |9|
|4   |Scientology Marriage |2|
|Apr.|Ceremonies           |9|
|    |                     |1|
|24  |A Scientology Church |2|
|Apr.|Register             |9|
|    |                     |1|
|5   |Dianetic Course      |1|
|May |Examinations         |3|
|    |                     |7|
|5   |Auditor's Code and   |2|
|May |Dianetics Vol. 4-    |3|
|    |                     |4|
|8   |Fast Flow by         |2|
|May |Attestation Vol. 4-  |3|
|    |                     |7|
|9   |Examiner's Form (30  |1|
|May |Sept. 1968 revised)  |6|
|    |see-                 |3|
|13  |Cramming Section     |3|
|May |Service to Trained   |0|
|    |Auditors             |7|
|20  |Keeping Dianetics    |5|
|May |Working in an Area   |0|
|    |(HCOB)               | |
|24  |Dianetics-Pre-Auditin|1|
|June|g Examination        |3|
|    |                     |8|
|11  |Dianetics Auditing   |1|
|July|Completion           |9|
|    |Certificate          |9|
|22  |Fast Flow Training   |9|
|July|(cancels 28 Jan.     |4|
|    |1969)                | |
|3   |Attestation          |9|
|Sept|Reinstated (LRH ED 82|5|
|.   |INT issued as a      | |
|    |Policy Letter)       | |
|7   |Classification (20   |2|
|Sept|Jan. 1969 amended &  |0|
|.   |reissued)            |0|
|21  |Staff Training       |2|
|Sept|Officer              |3|
|.   |                     |7|
|13  |Interneships and Case|3|
|Nov.|Supervisors          |1|
|    |                     |6|
|15  |Rights and Duties    |7|
|Nov.|                     |6|
|18  |Dianetics Right to   |2|
|Nov.|Audit                |0|
|    |                     |1|
|18  |Dianetics-Right to   |2|
|Nov.|Teach                |0|
|    |                     |2|
|    |1970                 | |
|26  |Examiner and Floating|1|
|Jan.|Needle (revises 13   |5|
|    |Oct. 1968 & 1 1 Dec. |6|
|    |1968)                | |
|26  |Examiner's Form      |1|
|Jan.|(replaces & revises 9|6|
|    |May 1969) see-       |3|
|26  |Scientology Prayer   |2|
|Jan.|                     |9|
|    |                     |2|
|23  |Ethics Quality of    |1|
|Feb.|Service Vol. 1 -506. |0|
|    |Vol. 4 -             |0|
|28  |R6EW and Clear       |1|
|Mar.|(cancels & replaces  |5|
|    |28 Jan. 1970)        |7|
|29  |Qual Stats Revised   |8|
|Mar.|(excerpt) (amends 30 | |
|    |Sept. 1965)          | |
|6   |Scientology Release  |9|
|Apr.|Attestation Form     |6|
|11  |Review Complete?     |1|
|Apr.|                     |5|
|    |                     |8|
|16  |Morale               |2|
|Apr.|                     |9|
|    |                     |3|
|18  |Correction to HCO P/L|3|
|Apr.|13 Nov. 1969 see-    |1|
|    |                     |6|
|25  |Guarantee of Service |2|
|Apr.|Delivery             |0|
|    |                     |3|
|10  |Single Declare       |9|
|May |(cancels 6 Aug. 1966)|8|
|21  |Fast Flow Grades     |9|
|May |Cancelled (LRH ED 103|9|
|    |INT)                 | |
|23  |Cancellation of      |1|
|May |Policies Governing   |0|
|    |the Qualifications   |1|
|    |Division-Fast Flow   | |
|30  |Cutatives            |5|
|May |                     |2|
|3   |Orders to Divisions  |9|
|June|for Immediate        | |
|    |Compliance (excerpt: | |
|    |Division V) (LRH ED  | |
|    |107 INT)             | |
|8   |Student Auditing Vol.|2|
|June|4-                   |2|
|    |                     |7|
|15  |Keeping Scientology  |)|
|June|Working (reissue of 7|4|
|    |Feb. 1965) (reissued |3|
|    |28 Jan. 1973         | |
|17  |QIC Change-Cable     |1|
|June|Change (excerpt)     |0|
|    |(cancels 29 Mar.     | |
|    |1970, amends 30 Sept.| |
|    |1965)                | |
|17  |Technical Degrades   |5|
|June|                     |4|
|25  |Expanded Lower Grades|1|
|June|Chart of Abilities   |5|
|    |Gained and           |9|
|    |Inabilities Lost     | |
|    |(cancels 6 Apr. 1970)| |
|    |see-                 | |






|    |1970(cont.)          |  |
|25  |Expanded Lower       |15|
|June|Grades-Chart of      |9 |
|    |Abilities Gained and |  |
|    |Inabilities Lost     |  |
|    |(revised & reissued  |  |
|    |17 July 1970)        |  |
|    |(cancels 6 Apr. 1970)|  |
|15  |Reorganization of the|11|
|July|Correction Division  |  |
|17  |Expanded Lower Grades|15|
|July|Chart of Abilities   |9 |
|    |Gained and           |  |
|    |Inabilities Lost     |  |
|    |(revision & reissue  |  |
|    |of 25 June 1970)     |  |
|    |(cancels 6 Apr. 1970)|  |
|20  |Cases and Morale of  |23|
|July|Staff                |4 |
|20  |Internships and Case |31|
|July|Supervisors (amends  |7 |
|    |13 Nov. 1969 & 18    |  |
|    |Apr. 1970)           |  |
|22  |Hubbard Scientist of |31|
|July|Standard Tech        |9-|
|30  |The Tech and Ethics  |36|
|July|of Confessionals     |1 |
|8   |Reorganization of the|14|
|Aug.|Correction Division  |  |
|    |(amends 15 July 1970)|  |
|2   |Instruction Protocol |10|
|Sept|Official (reissue of |8 |
|.   |20 Nov. 1950) Vol. 4-|  |
|8   |Examiner's 24 Hour   |16|
|Sept|Rule                 |1 |
|.   |                     |  |
|22  |Ideal Scenes and     |18|
|Sept|Statistics for       |  |
|.   |Correction Division  |  |
|    |Five-                |  |
|3   |Medicine and         |29|
|Oct.|Dianetics            |8 |
|3   |The Role of the      |30|
|Oct.|Medical Officer      |0 |
|4   |Qual Has No Backlog  |75|
|Oct.|(originally issued as|  |
|    |LRH ED 61 INT, 9 Dec.|  |
|    |1968)                |  |
|1 1 |Medical Officer's    |30|
|Oct.|Code                 |3 |
|27  |A Book: "The         |29|
|Oct.|Background to the    |4 |
|    |Religion of          |  |
|    |Scientotogy and      |  |
|    |Ceremonies of the    |  |
|    |Church of Scientology|  |
|    |of California World  |  |
|    |Wide"                |  |
|15  |Confessionals        |36|
|Nov.|                     |4 |
|    |1971                 |  |
|13  |Exam 24 Hour Rule    |16|
|Jan.|(additional          |2 |
|    |information)         |  |
|13  |Attestation at Certs |20|
|Jan.|& Awards             |4 |
|5   |Org Gross Divisional |22|
|Feb.|Statistics Revised   |  |
|    |(excerpt: Oual       |  |
|    |Division 5) (amends  |  |
|    |30 Sept. 1965, 17    |  |
|    |June 1970 & 22 Sept. |  |
|    |1970)                |  |
|7   |FEBC Org Board       |23|
|Feb.|Division 5           |  |
|17  |Class VII            |32|
|Feb.|                     |0 |
|5   |The Fantastic New HGC|-5|
|Mar.|Line (HCOB) Vol. 4-  |81|
|6   |Line Design-HGC      |58|
|Mar.|Lines, An Example    |5 |
|    |Vol. 4               |  |
|8   |Examiner's Form      |16|
|Mar.|(replaces & revises 9|3 |
|    |May 1969 & 26 Jan.   |  |
|    |1970)                |  |
|12  |Ordination Ceremony  |29|
|Apr.|                     |5 |
|4   |Prayer Day Ordination|29|
|June|Ceremony             |6 |
|19  |Internes (HCOB)      |32|
|July|                     |2 |
|2   |Additional Oual Stat |28|
|Aug.|                     |  |
|2   |Study Time           |25|
|Aug.|                     |6 |
|9   |ARC Break Program    |35|
|Aug.|(cancels 20 Jan.     |2 |
|    |1969)                |  |
|14  |Div V Mini Qual Org  |29|
|Aug.|Board (revised 5     |  |
|    |Sept. 1971 & 19 Nov. |  |
|    |1971)                |  |
|24  |Interne Checksheets  |32|
|Aug.|Okays to Audit       |4 |
|2   |Divisional Summary   |30|
|Oct.|for Division V       |  |
|    |Correction Division  |  |
|    |(FDD 18 Qual Int)    |  |
|23  |Personnel Programming|25|
|Oct.|Rules (HCOB)         |9 |
|23  |Personnel Programming|26|
|Oct.|Technology (HCOB)    |2 |
|23  |Personnel Programming|26|
|Oct.|White Form (HCOB)    |4 |
|23  |Master Personnel     |26|
|Oct.|Programming Tally    |8 |
|    |Sheet (HCOB)         |  |
|23  |Personnel Programmer |27|
|Oct.|Ethics Intervention  |2 |
|    |Rights (HCOB)        |  |
|23  |Individual Staff     |27|
|Oct.|Study Orders (HCOB)  |3 |
|26  |Tech Downgrades      |56|
|Oct.|                     |  |
|6   |Selling Internships  |32|
|Nov.|(amends 20 July 1970)|5 |
|6   |Interncships         |32|
|Nov.|Line-Up-Auditor      |6 |
|    |Interneships         |  |
|6   |Case Supervisor      |32|
|Nov.|Interneships         |8 |
|6   |HGC Auditors and HGC |32|
|Nov.|Auditors in Training |9 |
|8   |Interneships         |-3|
|Nov.|Electronic           |30|
|    |Attestation Form see-|  |
|21  |Scientology Courses  |13|
|Nov.|Examination Policy   |9 |
|    |(addition to 8 Mar.  |  |
|    |1966)                |  |
|7   |Correction Division  |35|
|Dec.|-Purposes, Ideal     |  |
|    |Scenes, Products,    |  |
|    |Statistics (cancels  |  |
|    |22 Sept. 1970. 15    |  |
|    |July 1970&8 Aug.     |  |
|    |1970)                |  |
|14  |The Lines of the     |10|
|Dec.|Correction Division  |6 |
|    |Qual Interview and   |  |
|    |Invoice Lines and    |  |
|    |Routings (amends 20  |  |
|    |Nov. 1967)           |  |
|14  |Qual Student Lines   |10|
|Dec.|                     |7 |
|14  |Qual Preclear Lines  |10|
|Dec.|                     |9 |
|14  |Qual Staff Service   |11|
|Dec.|Lines                |1 |
|14  |Qual Technical Lines |1 |
|Dec.|                     |12|
|14  |Qual Interview and   |11|
|Dec.|Invoice Officer Lines|3 |
|    |Administration       |  |
|    |1972                 |  |
|13  |Tips on Personnel    |27|
|Jan.|Programming (HCOB)   |4 |
|13  |Inter-Dependent      |27|
|Jan.|Hatting and          |6 |
|    |Programming Functions|  |
|14  |Management Cycle (24 |27|
|Jan.|June 1970 revised)   |7 |
|14  |The "OK To Be A - - "|27|
|Jan.|System               |8 |
|22  |Personnel Programming|25|
|Jan.|                     |8 |
|5   |Div V Mini Qual Org  |42|
|Feb.|Board (revision of 14|  |
|    |Aug. 1971 & 19 Nov.  |  |
|    |1971)                |  |
|16  |The Purpose of the   |21|
|Feb.|Department of        |0 |
|    |Personnel Enhancement|  |
|18  |Interneships-Electron|33|
|Feb.|ic Attestation Form  |0 |
|    |(revises 8 Nov. 1971)|  |
|22  |Interneship Errors   |33|
|Feb.|Found                |2 |