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but are being given them by Certs and Awards or in mass meetings, or in some way repeat sign-up is not being procured. Thus the 40% to 60% repeat sign-up business is being lost. This also means, if continued over a long period of time, that bad technology is present as poor word-of-mouth advertising is going around. Look in such a case at a third statistic, Qual Collections. If this is poor or very, very high, you can be sure that lack of enrollments is caused by bad tech. A very high Qual Collections statistic and a low enrollment statistic is a terrible condemnation of the Tech Division. Gross income will soon after collapse as tech service just isn't good. COMPARING STATISTICS Thus you get the idea. Statistics are read against each other. A statistic is a difference between two or more periods in time so is always comparative. Also two different statistics are comparative such as in examples above. PREDICTION You can predict what is going to happen far in advance of the occurrence, using statistics. High book sales mean eventual prosperity. Low book sales mean eventual emergency all along the line. High gross income and low completions mean eventual trouble as the org isn't delivering but is "backlogging" students and pcs simply by not getting results. Carried on long enough this means eventual civic and legal trouble. Low FSM commissions may only mean no FSM programme. But if there is an FSM programme, then it may mean bad tech. So a low Completion and low Qual will mean an eventual collapsed FSM statistic also as the FSM's own area is being muddied up by failed cases. High book sales, high letters out, high Tech and high Qual statistics mean the gross income statistic will soon rise. If these are low then gross income will fall. Bills owed and cash in hand are read by the distance between the two lines. If it is narrowing, things are improving; if widening, things are getting worse. If they are far apart and have not closed for a long while, with the cash graph below, the management is dangerous and not at all alert. THE DANGEROUS GRAPH All statistics on one set of graphs giving a sinking trend line is a dangerous situation. One draws a trend line by choosing the mid-way point between highs and lows and drawing a line. If all these lines or most of them are down, the management is inactive. FALSE COMBINATIONS When a Continental Org includes its own org on its combined graphs for area orgs