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HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex


                    HCO POLICY LETTER OF 27 JANUARY 1969



Remimeo




                             DEV-T SUMMARY LIST


                           (Add to Dev-T Policies)





    The following list is  a  summary  of  items  which  Develop  (Increase)
Traffic.
It is based on years of experience with the subject of Dev-T.

                              1. FALSE REPORTS


    A report that is  false  can  cause  greatly  increased  useless  action
including at times
Bs of I, despatches verifying it, etc.

                             2. NON-COMPLIANCES


    Failure to comply with an order can set an emergency  flap  going  which
crowds
the lines with despatches. One consequence of non-compliance  when  repeated
over a
long period is to move a large number of  Targets  into  PT  in  a  sort  of
frantic jam.
Catastrophes can occur because of non-compliance.

                            3. ALTERED COMPLIANCE


    Something was introduced or changed in the orders which made them
non-optimum. This sometimes wastes and repeats all earlier traffic.

                                4. NO REPORTS


    The scramble to find out if something has been done  increases  traffic.
This
includes lack of data forwarded as it should have been. It  causes  as  well
anxiety and
uncertainty.

                           5. COMM FORMULA UNUSED


    All orders out answers in are on the Comm Formula. Failing to answer the
question asked can triple traffic.

                               6. INFO FAILURE


    Those in charge fail to brief their juniors. These then have no idea  of
what's going
on and develop other traffic in conflict. Reversely, juniors fail to  inform
seniors of data
they have.

                               7. LACK OF CSW


    Failure to forward an assembled package  of  information  on  any  given
situation,
plan or  emergency  or  failure  to  forward  complete  information  on  any
despatch,
sufficiently complete to require only an approved  or  not  approved,  slows
down
approval and action and develops traffic. It often  requires  returning  for
completed staff
work, or the senior concerned must take over the person's hat  and  assemble
the missing
data using his own time and lines. And thus traffic develops.

                           8. SUPPRESSION ON LINES


    Lines get closed by arbitraries so that vital info does not get  through
or vital
action is not ordered.