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HUBBARD COMMUNICATIONS OFFICE
Saint Hill Manor, East Grinstead, Sussex
HCO POLICY LETTER OF 12 OCTOBER 1967
Gen Non-Remimeo
OPERATIONAL, DEFINITION OF
A lot of trouble in the Sea Org comes from lack of grasp of what we mean
by
Operational.
Definition: AN ITEM THAT IS OPERATIONAL WORKS WELL WITH-
OUT FURTHER ASSISTANCE OR ATTENTION.
This does NOT say that operational means something works. It works well.
It
works without assistance or patch up or holding on to it. It works without
attention. It
doesn't have to be continually watched.
The break down in mail comm stemmed in part from the Photocopier. The
error
was not in the copier. The error was in having something around that
doesn't work
well, needs continual attention, breaks down regularly. That comes from not
reading or
understanding the Ships Org Book. Operational was misunderstood. This
Photocopier
was wholly non-operational in that it had to be continually .nursed, was
operated in
bright light and took up tons of time. Because it was there nobody simply
typed a
copy of the vital dispatches. One must NOT keep non-operational things
around or
they must be made operational by above definition.
Also the early Flag Order about fast communication being vital was not
complied
with.
A costly mess resulted from delayed comm. All because OPERATIONAL was
not
understood.
L. RON HUBBARD
Founder
LRH:jp.rd
Copyright � 1967
by L. Ron Hubbard
ALL RIGHTS RESERVED