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18. Keep your bulletins and policy letters in proper hat folders:
Technical bulletins in
a gold or orange folder marked "Technical Bulletins", your own hat
bulletins in
your hat folder or folders (blue) and all other bulletins not
technical and not your
hat, in your "Staff Member" hat folder (yellow).
19. Review your hat folders periodically. Refresh your memory
regarding your duties.
If they are not current, bring them up to date.
20. If you receive a dispatch which does not concern your post, re-
route it. Do not
attempt to handle any and every dispatch coming to you which is not
your hat.
(1) You are introducing randomity on your own post, and (2) you are
handling
something which another person should know and handle.
21. If you see another person off post, it is your duty to advise
them direct. If this
fails, advise their department head. Try to be helpful to them in
this regard, not
chop them. Help them get back on post.
22. If the Organization Board does not reflect the reality of your
posts, report this to
HCO.
23. If you occupy more than one post, and you find that you do not
have enough
time to devote proper attention to another of your hats so that the
job is lagging
or not getting done, it is your duty to iron this out with your
department head in
order to remedy the situation. If it is found that one of your posts
is being
neglected due to lack of time available to cover it, the department
head may take
this up with Dir Admin or Assoc Sec in order to get that particular
hat worn
properly. If a person has too many hats, or if the workload has
increased to the
point that one of your hats is not being worn due to lack of time to
devote to it,
much randomity can occur within the organization itself and in the
field. If you
occupy posts in several departments, always consult the department
head under
which your post exists.
24. You are responsible for following the DISPATCH SYSTEM and the
COLOUR
FLASH SYSTEM of the organization (see HCO Policy Letter of April 8,
1958).
25. If you have questions concerning your duties on any post, check
with your
departmental head.
26. When you change posts, be sure to report to Personnel, Dir Admin
and HCO Sec,
so that your file can be changed accordingly.
27. To the best of your ability, help your fellow staff members.
Staff members are a
team, not opponents. If you see a person not doing his job, or doing
it poorly,
give him a hand-give him some suggestions for him to look over-this
works
better than merely chopping him up. Maybe he really doesn't know any
better. It
is to your advantage to assist your fellow staff members. When you
assist them to
do a better job, it results in a larger pay check for you. When you
chop them in
person or to their backs, you are cutting your own and the
organization's throat.
If you see how they could improve their job, tell them, not somebody
over the
back alley. Confront them. Help them.
28. Each staff member is responsible for the organization itself.
For its physical
appearance-its personnel-its performance. It cannot properly perform
unless
each staff member makes it do so.
L. RON HUBBARD
LRH:jw.rd
Copyright ©1963
by L. Ron Hubbard
ALL RIGHTS RESERVED
[HCO P/L of 7 August 1958 and this 25 April 1963 re-issue are substantially
the same, the main amendments being the change of Org post titles
reflecting Org Board evolution in the period. ]