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Statistical as they may try to be, such tests are utterly worthless. They
are not on-the-job statistics. They are classroom or laboratory statistics.
They are definitely cooked data. And when used for personnel and promotion
they cook a lot of careers. And by putting eggheads on post, they cook a
lot of parts of an org if not the whole thing. They have some small value
in determining someone's quickness or slowness, but the conditions are too
unreal and the necessity level of real environmental emergency is missing.
It's like a plane crash synthesized in bed. No jolt. So, poor (but not the
worst) of cooked data.
Maybe the working environment demands a dumb guy who is too slow to
panic at awesome futures! Yet bright enough to see what policy applies.
When men with small experience in it can qualify to run the world, they can
only then administer tests to advise who should run it.
Only statistics that represent action and accomplishment are fair tests
of ability and who deserves promotion or the gate.
Therefore the only organization that is a sound organization is one
WHOSE EVERY ACTIVITY can be tabulated by statistics.
If you wish to reorganize you must do so with an eye toward "Can this
post (dept or Division) be statisticized?" Any body of people such as "the
typing pool" or "the instructors" must be broken down to individuals one
way or another. One has three things then that must be tabulatable: (a) the
individual, (b) the part and (c) the whole. Each of these must be so
organized as to be capable of being seen through accomplishment or lack of
it. Only this is fair organization. All other types are unfair, will not
select out leaders or good workers and subject these to the enturbulence of
the lazy or those with other philosophies to fry.
If you have any other type, people are promoted or fired by rumour, back-
biting or common brag and either type has only liability. In using them one
destroys empires and every great civilization that is dead died because
opinion and rumour were the key causes of personnel changes.
It is unfair to every decent staff member to have an org that cannot be
tabulated by relative income, work or traffic.
The common way of the dead and dying past was to put some fellow in
charge and then shoot him or reward him if things went wrong or well and
neglect the rest. This works unless a society only protects the man at the
bottom and routinely weakens the man at the top. When that happens, the
system is useless. Only by chance do things go well. So chance is added to
rumour as the means of promotion or the gate. No wonder the Asiatic, a
member of our oldest civilizations, says "Fate!" and explains it all. He
had too many rulers who ruled by rumour or chance or didn't rule at all.
And so the power died. Only when you can find out who did which or why can
you be just. And only when an organization can be fully viewed top to
bottom through raw data of how much or how little can individual show be
rewarded and individual nuisance be weeded out.
REALITY
Reality in policy, in orders, in advice depends upon either great
insight or great experience. Combining both gives great success.
But no matter how great the insight may be, viewing the actual condition
is a vital step to resolving it. Remote solutions not based on experience
or close inspection are usually unreal.
Therefore no orders should ever be issued without data and experience
and insight. Data comes from tabulation of actions and amounts in
organizations. Experience comes from working in similar or parallel
situations. Insight comes from the ability to observe coupled with the
courage to see and the wit to realize without any thought of personal
importance.
Therefore, the soundest leadership comes from the most extended
experience and intimate knowledge of that or parallel circumstances.
Leadership without this will lack judgement.
Remote leadership is best when it itself is involved close to its hand
with the same problems. Therefore remote leadership must have under it
similar organizational problems and traffic at home that exist at the
remote point. Then understanding is quick and solutions are real.