They are not doing their jobs.
They are always doing something else.
One should know how to read stats and what they mean and why they behave that way so that one can take action in ample time.
mad trying to get it up. And then at long last one discovers the real
reason. The book store is always shut.
A big reason graphs fall is there's nobody there. Either the executive
is double hatted and is too busy on the other hat, or he just doesn't come
to work.
STICKY GRAPHS
Bad graphs which resist all efforts to improve them are made. They don't
just happen.
A sticky graph is one that won't rise no matter what one does.
Such a graph is made. It is not a matter of omission. It is a matter of
action.
If one is putting heavy effort into pushing a graph up and it won't go
up then there must be a hidden counter-effort to keep it down.
You can normally find this counter-effort by locating your biggest area
of non-compliance with orders. That person is working hard to keep graphs
down.
In this case it isn't laziness that's at fault. It's counter-action.
I have never seen an org or a division or a section that had a sticky
graph that was not actively pushing the graph down.
Such areas are not idle. They are not doing their jobs. They are always
doing something else. And that something else may suddenly hit you in the
teeth.
So beware of a sticky graph. Find the area of non-compliance and
reorganize the personnel or you, as an executive, will soon be in real hot
water from that quarter.
Those things which suddenly reared up out of your In basket, all claws,
happened after a long period of sticky graphs in that area.
Today's grief was visible months ago on your stats.
SUMMARY
The simple ups and downs of graphs mean little when not watched over a
period of time or compared to other graphs in the same activity.
One should know how to read stats and what they mean and why they behave
that way so that one can take action in ample time.
Never get reasonable about a graph. The only reason it or its trend is
down is that it is down. The thing to do is get it up.
L. RON HUBBARD
Founder
LRH:jp.rd
Copyright (c) 1966
by L. Ron Hubbard
ALL RIGHTS RESERVED