P_221.doc

HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex


                    HCO POLICY LETTER OF 6 NOVEMBER 1966





                                   Issue I



Remimeo





                               ADMIN KNOW-HOW
                          STATISTIC INTERPRETATIVE


                             STATISTIC ANALYSIS








    The subject of making up statistics is  probably  well  known.  How  one
draws one. But the subject of  what  they  mean  after  they  are  drawn  is
another subject and one which executives should know well.

    Things are not always what they seem in statistics.

                                  BACK LOGS


    A backlog caught up gives one a high soaring  statistic  which  promptly
slumps. To call the soar affluence and the slump emergency is  an  executive
error.

    When you see a leaping and diving  pattern  on  something  that  can  be
backlogged you can be very sure it has been.

    This activity is working in fits and starts, usually  only  occasionally
manned.

    For a long time, nothing is done or counted,  then  suddenly  a  month's
worth is all counted in one week.

    So when you see one of these draw  a  line  halfway  between  peaks  and
depressions, more or less the same distance from each and you can then  read
the statistic as rising or falling.

                            CAUSATIVE STATISTICS


    In any set of statistics of several kinds or activities, you can  always
find one or more that are not "by luck" but can be directly  caused  by  the
org or a part of it.

    An example is the "Letters Out" and "Completions".

    Gross Divisional Statistics. Whatever else is happening, the org  itself
can improve these as they depend only on the org, not on "fate".

    So if you see the gross divisional statistics generally  down  or  going
down for the last couple or three weeks and yet see no beginning upsurge  in
the current week in "Letters Out"  and  "Completions",  you  know  that  the
org's management is probably inactive and asking to be removed. For if  they
saw all stats going down they should have piled  in  on  "Letters  Out"  and
"Completions" amongst other things as the least  they  could  do.  They  can
push those up.

    So amongst any set of statistics  are  those  which  can  be  pushed  up
regardless of the rest and if these  aren't,  then  you  know  the  worst-no
management.

                          ENROLLMENT vs COMPLETIONS


    If you see a statistic going up  in  "Completions"  and  see  a  falling
"Enrollment" statistic you know at once the  body  repeat  sign-up  line  is
out.

    People who graduate are not being handed their Certs  and  Awards  by  a
Registrar