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HUBBARD COMMUNICATIONS OFFICE
Saint Hill Manor, East Grinstead, Sussex
HCO POLICY LETTER OF I FEBRUARY 1966
Issue II
Gen Non-Remimeo
Exec Sec Hats
LRH Comm Hat
Exec Div
DANGER CONDITIONS
INSPECTIONS BY EXECUTIVE SECRETARIES,
HOW TO DO THEM
An Executive Secretary who does not get around his or her divisions now
and then and see what is going on can make a lot of mistakes.
Inspections are desirable. But when an Executive Secretary makes one he
or she commonly issues an order or two, and if this is done without that
division's secretary being present it is a by-pass and willy-nilly begins
the formula of the Danger Condition and can unmock a section or department
or even that Division.
A senior can inspect, chat, advise, but must never issue an order on a
by-pass unless he or she means to handle a dangerous situation and start
the formula. For the formula will run, regardless, if a by-pass begins.
The way to inspect, then, is to collect the seniors and go around, and
issue orders only to the next senior on the command channel, never to his
or her staff.
Example: HCO Exec Sec wants to see if books are stored safely. The HCO
Exec Sec can nip out and look on his or her lonesome providing no orders
are issued. Or the HCO Exec Sec grabs the Dissern Sec and the Dir Pubs and
the head of the books section and goes out and looks. And if the HCO Exec
Sec wants a change in it all, the order is issued to the Dissern Sec only.
It is a great temptation to tell Books-in-Charge how and where to put
what, for an HCO Exec Sec is one normally because he or she is smarter and
more knowledgeable about orgs. But if one is to advise Books-in-Charge, one
had better have the rest of the command chain right there and talk to the
next senior below HCO Exec Sec.
You would be surprised how many random currents a senior type senior
like an Exec Sec can set up with a few comments that skip the command
channels and what a mess it can make for a Secretary or Director, no matter
how wise the comments.
Secretaries who order a director's officers in the absence of the
director or, much worse, section staff without Director or Section Officer
thereby court and make trouble.
You can unmock a section or a whole department by sloppy command lines.
It is not merely the "correct" thing. It's the vital thing to follow
command channels as nobody can hold his job if he is being by-passed by a
senior. He feels unmocked, and the Danger Condition formula begins to
unroll.
The correct way to route an order to a person two or three steps down
the command channel is to tell the next one below you to order the next,
and so on.
If you have to tell the Director of Tech Services to have his Housing
Officer post a list of houses on the bulletin board, you really don't have
a Director of Tech Services anyway as he would have done it as the natural
thing. So an order in such an obvious case is not the right comm. The right
comm is an Ethics chit on the Dir of Tech Services for not posting the
available houses on the bulletin board.
A smart senior is a senior because he is smarter. But when this is not
true and the