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therefore the "decisions" are already visible. If a flow stacks up or a
basket fills, or
trouble occurs, we have an overload or an absence or an injected
"individual decision
point".

    Far from robbing anyone of self determinism, the 1965 board is  welcomed
by
sighs of relief. Even I was glad to get my own work onto it. The whole  room
went
bright when I cognited "Gee, this is what everyone is trying to  do  to  me;
make me an
individual decision point!"

    One puts one's baskets and one's "hands" into the lines and acts on  the
lines. One
doesn't put his decisions on  the  lines  as  the  lines  then  hit  him!  A
postulate or a
decision is too close to a thetan's identity! It confuses him and makes  him
feel hit
personally by the Communications when he has to newly decide  on  each  one.
If the
decision is already there, A or B, he can then route with his  "hands",  not
with himself.
If he is always newly and randomly deciding he gets  carried  eventually  on
down the
comm line himself and goes off post! A thetan can handle a  vast  volume  of
action so
long as he doesn't have to make a strange or fresh decision in each act.  We
can tell in
orgs who is making fresh individual decisions as that person  has  to  bring
each of his
own dispatches in personally. (We call it, "bringing  a  body".)  He  routes
himself too!
Only a Communication runner who is involved only with who and where  can  do
this
safely as her decisions are known beforehand. Thus she  can  move  on  lines
with
impunity. Note that she only stops when she has to figure out  who  has  now
gone
where and why she was not informed! Otherwise a Communications runner  could
go
through fire and war with impunity without a pause so long as  the  who  and
where are
known. Thus an investigation's personnel cannot  also  be  a  communications
personnel
without going half mad! But an investigation's personnel  with  her  set  of
"who to look
for and where" can move swiftly too! They (the communications personnel  and
the
investigations  personnel)  have   entirely   different   previously   known
decisions to make.
Both are who, wheres. But the comm who, where  is  the  comm  station  of  a
known
person. And the investigation who, where is composed of types  of  whos  and
reported
wheres. The purposes are different. The comm  personnel  sees  to  whom  and
where and
delivers. The investigation personnel sees  what  and  finds  out  whom  and
where and
reports. Other staff must know what decisions these  two  will  make.  Other
staff sees a
jam of traffic and will  feel  comfortable  if  a  Communicator  predictably
sends an
expediter to help clear the jam. Also, seeing a confused area,  other  staff
will feel all
right about it if an investigator pops up and finds out what  and  whom  and
reports it
accurately for a predictable decision. Thus a staff trained in  the  pattern
of decisions
that will be taken by the various departments only complains  when  somebody
green
puts somebody else's traffic on their lines or leaps  in  investigating  the
maintenance
men when it's a bulldog a pc brought to session that's howling.  Things  get
predictable.
One sees a pile of traffic growing, one knows an  expediter  will  show  up.
One sees a
student blowing, one knows an investigator will show up. One can live  in  a
predictable
environment.  One  gets  nervy  only  in  the  presence   of   unpredictable
decisions. Want to
know why wog  courts  make  people  nervy?  Who  can  predict  a  wog  court
decision? Who
can even predict the sentence man to  man  for  the  same  crime?  It's  not
knowing that
makes men stupid. Part of knowing is "In a given situation  what  should  be
decided?"

    Only a new knowledge of universal laws has made  it  possible  to  make,
such an org
pattern, for its decisions are then basic in every person and  the  universe
in which we
live. We need only avoid bank dramatizations to own the lot.






                                               L. RON HUBBARD


LRH:jw.rd
Copyright �1965
by L. Ron Hubbard
ALL RIGHTS RESERVED




[Note: The above Policy Letter was reissued on 13 October 1970 without
change. A revision was issued on 15 December 1972 deleting the first page
and a half. This revision should be studied in conjunction with Policy
Letters on sales closing techniques which appear in the 1972 and 1973 Year
Books.]