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So while personnel changes are always a possible reason for radical shifts
in statistics, they are by no means the major ones.
Shifts of comm lines, functions, policies, equipment, duties, locations
are quite often far more responsible for graph shifts.
Personnel comes into it this way: When you make a bad rearrangement and
you have an incompetent personnel also you have disaster!
If you make a bad rearrangement and the personnel are good the statistic
drop may be only a small one as they cope. So even small drops should be
investigated, particularly around good personnel.
The morals are these: If you have a disaster (big Danger Condition) find
the big change which preceded it or the missed order and get that fixed and
also shift personnel.
If you see a person who has a good record coping like mad, inspect the
area of that post to find what needs fixing up, what changes were made that
overpressured that post and get it right.
THE PAUSED STATISTIC
During expansion, one has areas where statistics become level.
Here statistics pause because lines jam. People get overworked and
confused.
The traffic is just too heavy.
And where do you really repair in such a case? More clerks? No! Always
look to the lines of the highest post in the overloaded area and get them
eased.
In expansion the person who never notices is the man in charge. And his
lines are the most crippling to the org if jammed.
Example: Org Sec and Org Division stacked up and coping frantically. Org
Exec Sec wonders what to do. Their statistics are paused (in a level line).
They are overworked. Hire more clerks? No. Sort out the Org Sec and be sure
more help is furnished on that post. Then the Org Sec (with a personal
Secretary to sort her mail, etc.) looks up and starts sorting out the
Division.
The old trick I used to use was to tell an overworked director "Draw me
up a list of all the hats you are wearing". And he or she would finally
bring one in, round-eyed. "35 hats!" I recall one saying.
I would take the one nearest the director in duties and fill it with a
staff member and the department would ease off.
Somebody like the Div 7 Sec or the LRH Communicator can do this to Exec
Sees. If they are slaving, make them put on somebody to unjam their lines.
They'll straighten the rest out.
So a paused statistic comes from the jammed lines of the topmost
executives and is best remedied by easing them.
_________________
An org today is not run on personalities. It's run on statistics. All
orders are based on statistics. The old personality system used by the
business world and military is as yesterday as the rack and almost as
cruel. Go modern. Use statistics only.
L. RON HUBBARD
LRH:ml.rd
Copyright � 1966
by L. Ron Hubbard
ALL RIGHTS RESERVED