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HUBBARD COMMUNICATIONS OFFICE
Saint Hill Manor, East Grinstead, Sussex
HCO POLICY LETTER OF 24 AUGUST 1965
Issue II
Remimeo
CLEANLINESS OF QUARTERS AND STAFF
IMPROVE OUR IMAGE
There is no quicker way to depress income and public goodwill than to
have dirty
quarters and slovenly staff.
While we know it takes income to make a place look smart and to have
elegant
quarters, this is not the point of this policy letter.
Clean floors, walls, woodwork and service rooms require very little.
Clean
washrooms and proper paper towels and tissue are an ordinary requirement.
As the world goes more beatnik it is hard to keep up a standard of
cleanliness and
good order.
But it can be done.
And for the sake of income and goodwill it must be done.
The world has been educated by business to a tradition of clean quarters
and
smart service. We must at least equal that.
Staff should be uniformed in orgs that can afford it. A clean well
dressed staff
inspires confidence and begets the payment of bills and more service.
The private Scientology practitioner fails mainly on his personal lack
of
professional address to his clients and his personal dress is sometimes
pretty grim. This
is what costs him his income.
An org, to get anywhere at all, has to look like a real org and its
staff must look
like professionals. Until they can be uniformed, they can be clean.
Similarly, until you can have really swanky quarters you can at least
have clean
quarters, walls, WCs and things picked up.
A clean set of quarters and a neat, professional looking staff can
increase your
income by about 500%.
IMPROVE OUR IMAGE.
L. RON HUBBARD
LRH:ml.rd
Copyright� 1965
by L. Ron Hubbard
ALL RIGHTS RESERVED