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HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex


                      HCO POLICY LETTER OF 17 JULY 1966

Remimeo
All Staff

                            DESPATCHES, SPEED UP
                           DESPATCHES, STALE DATE
                             INTERNAL DESPATCHES

    Any staff member receiving  an  internal  org  despatch  that  has  been
enroute more than three days (dated the fourth  day  earlier  than  date  of
receipt) must report the matter to the Director of Communications  who  must
thereupon request the Director of Inspection and Reports to investigate  and
report to Dir Comm and order any resulting Ethics action.

    If an internal despatch is received back by the originator more than six
days after origin the same procedure must be followed.

    If an answer to a despatch is not received back by the originator  in  a
period of six days the same procedure is followed.

    These time lags of 3 days and six days are to be considered extreme.

    If damage results or expense occurs because an urgent  message  was  not
marked RUSH or  if  a  RUSH  message  did  not  promptly  arrive,  the  same
procedure is followed.

                             EXTERNAL DESPATCHES

    Any external despatch received with  a  date  of  3  days  earlier  plus
ordinary transmission  time  must  be  so  reported  to  Dir  Comm  and  the
procedure is the same as Internal Despatches.

    If a despatch is not answered in six days plus double transmission time,
the same procedure is followed.

    On Rush Despatches, any despatch older than 1 day  is  considered  stale
dated where telegraph or telex exists.

                                 STALE DATE

    The term "Stale Date" (used previously by banks on  cheques)  means  any
despatch or answer that is older than one should reasonably expect when  one
receives it or any answer that is older in date from  origin  to  answer  or
answer to receipt than one should reasonably expect.

                                    VIAS

    These regulations apply to all despatches and include all vias.

                           EXTRAORDINARY LOCATIONS

    Locations which are not  served  by  airmail,  telex  or  telegraph  are
considered  extraordinary  locations  and  stale  date  occurs   only   when
reasonable expectancy is exceeded.

                                TIME MACHINE

    All orders or queries may go on Time Machine.

    A junior may place queries or info on a Time Machine to a senior and may
complain to Dir Comm re stale date.

    A junior Org may place queries or info going to a senior Org on  a  Time
Machine and may complain to Dir Comm re any stale date.

                             COPYING DESPATCHES

    Anyone sending a stale date complaint to the Dir Comm must first  answer
or handle any despatch he is holding and send it to the Dir  Comm  with  its
answer.

    Dir Comm copies or xeroxes the original  and  the  answer  promptly  and
sends the original on to its next recipient  and  uses  the  copy  only  for
investigation.

                              ALL ANSWERS DATED

    Answer notes on despatches and answers must hereafter be  dated  by  the
answerer. All despatches are of course dated by the originator.

      L. RON HUBBARD

LRH:lb-r.rd
Copyright� 1966
by L. Ron Hubbard
ALL RIGHTS RESERVED