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HUBBARD COMMUNICATIONS OFFICE
Saint Hill Manor, East Grinstead, Sussex
HCO POLICY LETTER OF I FEBRUARY 1966
Issue IV
Remimeo
STATISTICS, ACTIONS TO TAKE
STATISTIC CHANGES
When statistics change radically for better or for worse look for the
last major alteration or broad general action just before it and it is
usually the reason.
Example: Letter out statistic falls and falls. In investigating look for
the last major change in that area and if possible cancel it and the
statistic will then rise. Let us say that just at the top of the down drop,
the 3rd week in November, the Dept of Registration was given new dictation
equipment. Take it away and restore the old arrangement and routing pattern
that was in use with it and sit back and see what happens. The statistic
will probably recover.
Example: The Field Staff Member Commission statistic has been very low
and suddenly leaps to affluence. You want to reinforce it so you study what
happened just before it. As it takes a bit of time on a statistic that has
longer comm lines, you look a bit earlier. You find the Dir Clearing began
to send FSMs big info packets they could give people. So you okay lots of
such info packets to be given out and the affluence of the statistic
continues. And you write LRH what made it do that so a Pol Ltr can be
written.
I learned this while researching the life force of plants. Everytime I
saw a research bed of plants worsen, I queried what routine had been varied
and found invariably some big change had been made that wasn't usual.
It is change that changes things for better or for worse. That's the
simplicity of the natural law.
If you want to hold a constant condition, don't change anything.
If you are trying to improve something make changes cautiously and keep
a record of what is changed (like all orders must be by SEC EDs). Then you
watch statistics and if they decline you hastily wipe out the last change.
And if they improve you reinforce the change that began it.
For instance we know the 7 Division System pattern works for the better
it's gotten in in an org the more its graphs go up.
The Org Board of summer 1964 also works for a small org because it
started their statistics up. But it was not good enough to maintain height
of statistic when a certain size was reached. So we got the 7 Division
pattern of 1965.
It is of course obvious that if Joe as Org Sec did okay and if replaced
with Bill who is only 15 the Org Division will falter.
But frankly it is not just a personnel question by far.
Personnel equates against case gain more than personality. In December
1965 at Saint Hill, the gross divisional statistics very closely matched
the case progress of the Secretaries of each division. You can almost
assign a post by:
1. Grade of Release, and
2. Leadership Survey, plus
3. Experience in org.
Those 3 factors take into no account personality or aptitude much
contrary to all the tests the 19th Century psychologist or 18th Century
phrenologist would have made and used.