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HUBBARD COMMUNICATIONS OFFICE Saint Hill Manor, East Grinstead, Sussex HCO POLICY LETTER OF 8 FEBRUARY 1965 Remimeo Sthil Staff DEV-T ANALYSIS (Continues HCO Pol Ltrs of 17 Nov '64 and 31 Jan'65) Probably the basic reason for the expansion of bureaucracies is Dev-T. When Admin staff in one of our orgs begins to exceed Tech staff then it is obvious that a lot of Dev-T is on the lines. Proof of this is the continual finding that an increase in Admin staff does not lead to an increase in income but on the contrary often heralds an era of decreased gross income. Within reason, you must not increase Admin staff numbers until you have thoroughly hunted down all Dev-T and taken adequate remedies for it. When a government sees a lot of despatches it thinks it needs a lot of people. These, making more Dev-T, then seem to need many more people, etc. The cure for a lot of despatches without a lot of new income showing up is a brisk analysis of the org's comm lines. This is simply done. 1. Look around for constantly full and not emptied In baskets. When you find one in which the traffic does not move, look the post over carefully and decide which one of the following to do on the basis of what you find on that post (a) educate or (b) replace. If, when (a) is done, the basket again remains as before, do (b). 2. Look into people's baskets for despatch and letter dates. If you find a basket where these are quite old, find out why and make up your mind what to do about it on the basis of what you find. 3. Look into drawers for cached despatches, letters, etc. If you find a drawer full, realize somebody is staying clean on the boards by hiding what should be visible. Find out why this violation is occurring and act accordingly. 4. Look over the traffic flow of the principals of the Org (Assn/Org Sec, HCO Sec) and analyze their traffic on the basis of the number of offline, offpolicy, off-origin despatches. Note what staff members are doing these and act accordingly. 5. Make the principals of the org keep logs of offline, offpolicy, off- origin despatches and also bodies brought with despatches. After one week, take these logs and, as they spot the Dev-T artists in the org, act accordingly. The main thing to know is never get reasonable about Dev-T. If it doesn't cure by education or other means, then you have no choice but to act. The sooner you act, the better for everyone. NO WORK The Anglo-Saxon race has a crazy spot on the subject of work. The whole ambition is to not work. This is quite at variance with several other races and normal thetan behaviour. Easily the greatest source of Dev-T is non-compliance or no-comm. You can say all you want about despatches and analyze them thoroughly and with benefit to all.