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dispatch comes to you from a junior always insist the junior has attested
"it is okay".
If you in turn wish to send it on, you too must attest "it is okay" and
send it on. If it
is not OK return the dispatch to the originator stating briefly why it is
not OK.
The receiver handles the dispatch and retains the dispatch until such
time as it has
been completely handled. If it is a matter which involves days or weeks,
you can
dispatch the sender stating that such and such is being attended to and
expected to be
complete within a certain time-but retain the original dispatch until job
is done, then
return it to sender marked "DONE". Do not return the original with "It's
being
attended to". Originals only return with "DONE" or "Can't be done".
Otherwise the
communication stays incomplete.
When replying to a dispatch, put down the date of the message.
Dispatches are
handwritten. Executives, other than Exec Secs, should not have their
dispatches typed
by a secretary except where the dispatch contains large volume.
COLOUR FLASH SYSTEM FOR DISPATCHES AND LETTERS
The colour flashes for paper for divisions are as follows:
HCO Division 1 - Gold
HCO Division 2 - Light pink or violet
Division 3 - Deep Pink
Division 4 - Green
Division 5 - Grey
Division 6 - Yellow
Division 7 - Brown [Public Division Flash Colours
Division 8 - Orange added per HCO PL 23 May 1969.]
Division 9 - Blue or White
White paper is also used for letters to the field, business houses,
Board minutes,
and for manuscripts and research notes.
Copies of letters written are on the colour flash of the division
writing the letter.
WRITTEN REQUESTS
If you have a request, put it in writing. Do not go to the person and
expect him to
carry your request around in his head. Personnel are not supposed to
present their
body, nor their body with a dispatch to other personnel except for actual
conferences
which are kept to a minimum. Few things need conferences. Dispatches take
care of
99% of organizational business.
COMM CENTRE BASKETS
The Comm Centre contains a basket for each staff member. Each basket is
tagged
with the person's name and underneath the name is their post or posts. Each
person is
responsible for delivering his own dispatches to the proper baskets and for
picking up
daily his own dispatches. Do not fail to pick up your dispatches at least
twice a day
(once in the morning and once in the afternoon-make your own schedule). But
do not
let dispatches pile up in your basket.
In larger orgs a Comm Centre and separate Divisional Comm Centres may be
instituted. The Comm Centre would consist of one basket for each division
plus a
basket for L. Ron Hubbard and an outer org OUT basket. Each divisional comm
centre is placed in the divisional working area with a basket for each
staff member
in that division plus a divisional in-basket and a divisional out-basket.
An HCO
dispatch courier would be responsible for delivering dispatches into the
divisional
in-baskets and from the divisional out-baskets into the comm centre
baskets. The sec
sec is responsible for the distribution of dispatches from the divisional
in-basket to staff
members' baskets.