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Misrouting would be misrouting indeed if one forwarded an improper despatch
to
anyone else and failed to shoot it back to its originator.
An improper despatch is one which hasn't any business on the lines. This
is the
soul of Dev-T (Developed Traffic)-the forwarding of improper despatches.
One can
forward all the proper despatches in the world without causing Dev-T. The
moment
one forwards an improper despatch to anyone but the originator, one has
involved
other terminals and blocked their lines too.
When you forward a despatch which should never have been written you
become
a party to the original Dev-T. Because the despatch is improper it will do
nothing but
snarl up In baskets all the way along the line. The ONLY correct action is
to send it to
the originator as improper.
IMPROPER
By improper we don't mean insulting or obscene. We mean:
(a) Has nothing to do with the person to whom it is sent or
forwarded, or
(b) Is already covered by policy which should be known to the
originator or the
forwarding person.
Under (a) we get nonsense despatches, despatches to the wrong people,
obvious
lies, "everybody says" despatches, despatches calculated only to make
trouble, useless
entheta and so on.
Under (b) we have (A-HA! discovered!) the staff member who is ignorant
of
what's going on or what policies cover his or her post. We reasonably
expect that, let us
say, a Registrar has read those policies, old and new, that cover
registration. From a
general staff member we expect general planning to be at least known as
general policy
letters all go into his or her basket and so have been available.
OFFLINE
A despatch is offline when it is sent to the wrong person.
OFFPOLICY
A despatch is offpolicy when originated by or forwarded by someone who
should
know that the matter is already covered by policy.
DEV-T
Traffic is developed (developed traffic, Dev-T) by originating or
forwarding an
offline or offpolicy despatch to anyone but the sender. This may seem
obscure when
we say a person originating an offpolicy despatch should not send it to
anyone but the
sender-i.e. himself. He has the policy letters and general planning just as
available to
himself as they are to anyone in Scientology orgs. So querying by despatch
about a
policy that can be looked up is just being too lazy to look it up, isn't
it? And putting
the load on one's seniors to do one's own work.
When you forward an offpolicy despatch to anyone but the sender, you, if
you're
an executive:
(a) Involve other lines and
(b) Fail to take the opportunity to spot a staff member weak on
policy.
Your duty as an executive is to send the despatch to its source with
orders to look
up policy on this. Your duty is not to quote policy. He or she (the
originator) is the
one in mystery. Let the originator do the work. Nay, worse, prowl about
that person a
bit and see how bad it is and order if needed a full check out of the
person on policy
letters applying to his or her post. That's one's job as a senior
executive. Not being a
computer for the org that turns out answers.
Those staff members who habitually forward queries or something
adequately
covered in write-ups of their own duties to others are DYNAMITE in an
organization.