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action. Only an exective can string lines and co-ordinate actions and
resolve the jams
that impede things. For an executive to decide for people decisions
applicable only to
the sphere of one job is folly.

                 WHAT AN EXECUTIVE'S LINES SHOULD LOOK LIKE


    INFORMATION:

    When a member of an organization does something of importance, he should
always inform the executive after the fact. It is  perfectly  all  right  to
take actions within
one's organizational purpose. It is not all right to keep it a secret.

    1. Do it

    2. Tell the right people and the executive by adequate communication  at
    the
       speed necessary to the case.

    Similarly, an executive ought to tell people his goals  and  plans  and,
when he does
something of any importance to others, he ought to say so. The  captain  who
tells the
ship how the action is going saves a lot of nerves and useless motion.

    APPOINTMENTS AND DISMISSALS:

    Minor hirings and firings in a department by authorized  persons  should
always be
subject to confirmation at least after  the  fact.  Major  appointments  and
dismissals of
key personnel must be okayed by a  senior  executive  before  the  fact  and
action taken
only on the senior executive's authority.

    For example, it is a board action to appoint,  transfer  or  dismiss  an
association
secretary or an organization secretary. It is an executive  director  action
to appoint or
dismiss department heads and then only on  the  advices  of  an  association
secretary or
organization secretary. It  is  an  association  secretary  or  organization
secretary action to
appoint, transfer or dismiss deputies or section chiefs. It is a  department
head's action
to  appoint  or  dismiss  other  staff  but  always,  in  every  case,  with
permission from the
next superior and information all the way up.

    FINANCE MATTERS:

    Consistent finance information as  in  advisory  committee  minutes  and
authority
for changes and  capital  expenditures  are  an  executive  matter.  My  own
authority is
needed only on major changes  of  policy  or  expenditures  and  on  extreme
financial
emergencies. Ordinary financial planning  and  routine  actions  are  better
handled locally
by the association secretary, organization  secretary  or  the  director  of
accounts. I do
need financial information. But where I have  done  planning  and  promotion
and it is
agreed upon,  further  handling  of  finance  is  handled  under  a  blanket
authority from me
except for extreme financial emergencies or major capital outlays which  are
local
matters.

    These are the things I want on my  lines.  I  change  personnel  as  the
answer where
information is chronically withheld, where appointments and  dismissals  are
irregular,
or  when  an  organization  starts  getting  insolvent.  Where  people   are
continuously
demanding that  I  make  the  decisions  they  should  be  making,  I  again
recognize other ills
and again change personnel.

    If we all understand what's wanted, we can do it.

    Well, let's look this over and do it and win.

      L. RON HUBBARD


LRH:gl.rd
Copyright® 1959, 1963
by L. Ron Hubbard
ALL RIGHTS RESERVED


[Note: No significant change was made when reissued.]