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52.   DEPARTMENT 10 (Dept of Tech Services) - Makes the customers happy and
      glad to be there.

    53.     Gives brisk service.

    54.     Acquires for the  ore  a  reputation  for  swift  and  excellent
    handling of people.

    55.     DEPARTMENT 11 (Dept of Training)  -  Gives  excellent  training.
    (The soundest
       possible promotion quickly mirrored in numbers enrolling.)

    56.     Routes dissidents quickly to Ethics and slows to Review.

    57.     Briskly arid punctually schedules classes.

    58.     Accomplishes lots of completions.

    59.     Turns out very competent auditors whose excellence promotes  the
    Academy
       (or College at SH) and Scientology.

    60.     Writes letters to  possible  prospective  students  to  get  the
    Academy (or College at
       SH) full. (This is an old, old activity of  the  D  of  T  who  never
    depends on
       Registrars or magazines.)

    61.     Makes sure the excellence of training that is there  is  bragged
    about in
       magazines, etc.

    62.     Gets students (Free Scientology Centre) to find  new,  raw  meat
    pcs of their own
       around the town and audit them for student  classification  and  gets
    them to
       bring such pcs in for Release examinations and  declarations  (during
    which they
       get routed through Registrar who presents the award) and refuses  any
    for
       classification in cases already known to be a paying pc of  some  org
    or auditor.

    63.     DEPARTMENT 12 (Dept of Processing) - Gets excellent  results  on
    all pcs.

    64.     Becomes well known for standard tech.

    65.     Spots SPs and PTSs early and routes  to  Ethics.  Routes  bogged
    cases quickly to
       Review.

    66.     Takes responsibility for all cases in the whole area  where  the
    org is.

    67.     Makes auditors look and act professionally outside  the  HGC  so
    people will have
       confidence in them.

    68.     Insists on clean, attractive HGC quarters and helps Materiel  to
    achieve and
       maintain them.

    69.     Gets pcs in such good shape they are walking advertisements  for
    the HGC and
       Scientology.

    70.     Writes letters to possible pcs (the D of P has had this duty for
    15 years).

    71.     [Deleted per P/Ls 15 Dec '65 and 4 Feb '66. Now appears as 85a.]

    72.     QUALIFICATIONS SECRETARY - Co-ordinates and gets done the pro-
       motional functions of Division 5.

    73.     DEPARTMENT 13 (Dept of Examinations) - Makes sure  no  untrained
    student
       or unsolved case gets past.

    74.     Finds the real errors in any failures (no  student  or  pc  ever
    gets upsei if the
       actual error is spotted-they only get upset when  a  wrong  error  is
    found).

    75.     Refuses to get  so  concentrated  on  "validating  people"  that
    errors are
       overlooked for this backfires also.

    76.     Routes those passed quickly to Certs and Awards and those failed
    quickly to
       Review and routes any Ethics matters discovered promptly to Ethics.

    77.     DEPARTMENT 14 (Dept of Review) - Quickly repairs any  flat  ball
    bearings
       turned out by the Tech Division so they will be no discredit to org.

    78.     Gives brilliant standard isolation of any errors in students  or
    pcs-discovers
       them with ease.

    79.     Repairs thoroughly.