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HUBBARD COMMUNICATIONS OFFICE
Saint Hill Manor, East Grinstead, Sussex
HCO POLICY LETTER OF 15 SEPTEMBER 1959
CenOCon HATS AND OTHER
FOLDERS
There are three classes of folders permanently assigned to each staff
member of HCO and the Central Org.
The first of these is a hat folder. In it should be included only the
hat write-up and policies issued which directly relate to the individual
post.
The second of these is a technical folder into which one places all
technical bulletins issued. These must never be put in one's hat folder.
The third of these is an organizational folder. All bulletins and policy
letters relating to one's job but only by reason of being a staff member
are included in this folder.
These folders are the following colours for your info and ready
reference:
Hat Folders are Blue
Staff Folders are Yellow
Technical Folders are Goldenrod.
THE KEEPING OF THESE FOLDERS
The responsibility of keeping these folders straight lies with the
individual staff member.
One must always have all the write-ups and policies governing his job
ready to hand in his hat folder. The reason for this is basically to keep
the structure of the organization in writing and straight for reference by
the staff member. There is also a great advantage here in having a complete
hat folder in one's desk when one is not present, for his duties and
functions can be looked up and done by another when he is on vacation.
Further, when one is promoted or posts are changed there is always a loss
of the bits and pieces, and the person new on post needs constant guidance
from the member leaving it unless all these bits are in the hat.
Random despatches, technical bulletins, general staff bulletins are
never put in one's hat folder. To do so is to thicken the folder up to a
point where it cannot be used for ready reference. This defeats the purpose
of the hat folder for the staff member himself and for his possible
temporary relief.
Letters and policies governing the fact of being a member of staff, such
as rules and regulations of HCO or the organization and hours and schedules
for this and that, all belong in the staff member folder. This should
include no technical.
All technical bulletins, policy letters and other technical matters, and
even one's own notes on the technical aspect of keeping one's job straight,
belong in a separate technical folder which, accumulating, becomes very
valuable to everyone.
___________________
This then is the way we keep our posts and positions and functions
straight in HCO as well as in Central Organizations.
These three types of folders are stored handily in one's desk and are
the only pieces of paper allowed in one's desk. (Never make despatches or
comm material vanish off the lines and into a desk.)
If these three folders are in good order one has a ready method of
checking over all sides of his job and all policies relating to his job. If
one has his folders it is possible to break down his job into various parts
when the volume of the post gets too high so as to have exact write-ups of
instructions to pass over to newly acquired assistants.
Unless we have some visible record of our posts and functions we can
easily get into a confusion of lines and actions, which has been known to
bring chaos to an organization to say nothing of much extra work and Dev-T
to its individuals.
We have long since found that the old time 'organization chart' was
inadequate for our complex functions and actions. We have also found that
memory is inadequate in the supervision of posts and functions.
Your attention to and care of these three types of folders is
recommended.
LRH:brb.rd L. RON HUBBARD
Copyright © 1959
by L. Ron Hubbard
ALL RIGHTS RESERVED