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HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex


                   HCO POLICY LETTER OF 15 SEPTEMBER 1959

CenOCon                                                  HATS AND OTHER
FOLDERS

    There are three classes of folders permanently assigned  to  each  staff
member of HCO and the Central Org.

    The first of these is a hat folder. In it should be  included  only  the
hat write-up and policies issued which directly  relate  to  the  individual
post.

    The second of these is a technical folder  into  which  one  places  all
technical bulletins issued. These must never be put in one's hat folder.

    The third of these is an organizational folder. All bulletins and policy
letters relating to one's job but only by reason of  being  a  staff  member
are included in this folder.

    These folders  are  the  following  colours  for  your  info  and  ready
reference:

                      Hat Folders are        Blue
                      Staff Folders are      Yellow
                      Technical Folders are  Goldenrod.

                        THE KEEPING OF THESE FOLDERS


    The responsibility of keeping  these  folders  straight  lies  with  the
individual staff member.

    One must always have all the write-ups and policies  governing  his  job
ready to hand in his hat folder. The reason for this is  basically  to  keep
the structure of the organization in writing and straight for  reference  by
the staff member. There is also a great advantage here in having a  complete
hat folder in one's desk when  one  is  not  present,  for  his  duties  and
functions can be looked up and done by  another  when  he  is  on  vacation.
Further, when one is promoted or posts are changed there is  always  a  loss
of the bits and pieces, and the person new on post needs  constant  guidance
from the member leaving it unless all these bits are in the hat.

    Random despatches, technical  bulletins,  general  staff  bulletins  are
never put in one's hat folder. To do so is to thicken the  folder  up  to  a
point where it cannot be used for ready reference. This defeats the  purpose
of the hat folder  for  the  staff  member  himself  and  for  his  possible
temporary relief.

    Letters and policies governing the fact of being a member of staff, such
as rules and regulations of HCO or the organization and hours and  schedules
for this and that, all belong  in  the  staff  member  folder.  This  should
include no technical.

    All technical bulletins, policy letters and other technical matters, and
even one's own notes on the technical aspect of keeping one's job  straight,
belong in a separate technical  folder  which,  accumulating,  becomes  very
valuable to everyone.

                             ___________________

    This then is the way we keep  our  posts  and  positions  and  functions
straight in HCO as well as in Central Organizations.

    These three types of folders are stored handily in one's  desk  and  are
the only pieces of paper allowed in one's desk. (Never  make  despatches  or
comm material vanish off the lines and into a desk.)

    If these three folders are in good order  one  has  a  ready  method  of
checking over all sides of his job and all policies relating to his job.  If
one has his folders it is possible to break down his job into various  parts
when the volume of the post gets too high so as to have exact  write-ups  of
instructions to pass over to newly acquired assistants.

    Unless we have some visible record of our posts  and  functions  we  can
easily get into a confusion of lines and actions, which has  been  known  to
bring chaos to an organization to say nothing of much extra work  and  Dev-T
to its individuals.

    We have long since found that the  old  time  'organization  chart'  was
inadequate for our complex functions and actions. We have  also  found  that
memory is inadequate in the supervision of posts and functions.

    Your  attention  to  and  care  of  these  three  types  of  folders  is
recommended.


LRH:brb.rd  L. RON HUBBARD
Copyright � 1959
by L. Ron Hubbard
ALL RIGHTS RESERVED