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HUBBARD COMMUNICATIONS OFFICE

                  Saint Hill Manor, East Grinstead, Sussex


                    HCO POLICY LETTER OF 20 NOVEMBER 1965


Remimeo
All Staff Hats




                                All Divisions


                       Qual Div Hat Check on all Staff


                 THE PROMOTIONAL ACTIONS OF AN ORGANIZATION


                      (Contains 129 Actions that ensure
                      solvency and are vital in an org)





    When one hears that an Org or a Division, a  Department  or  Section  or
Person has
been ordered to promote, the question can be asked "What does this mean?"

    Some suppose it means get an incredibly  brilliant  new  idea  that  has
never been
done before. Another thinks it means hiring an ad agency. Somebody else  may
think it
means telling lies or  working  confidence  tricks.  It  is  none  of  these
things.

    Only in emergency promotion does one need new ideas and these most often
consist of  how  to  accomplish  a  long  neglected  action  in  some  other
department one
doesn't have control over. The brilliance required here is how to  get  your
part done
anyway.

    PROMOTION means, to make something known and thought well of. In our
activities it means to send something out that will cause people to  respond
either in
person  or  by  their  written  order  or  reply  to  the  end  of  applying
Scientology service to
or through the  person  or  selling  Scientology  Commodities,  all  to  the
benefit of the
person and the solvency of the org.

    Now do you see that a staff member smiling is sending something out that
will
make someone respond and think better of the staff member and the org.  That
comes
under the definition of Promotion. A  janitor  making  the  steps  clean  is
presenting
something (the view of clean steps) that will make both himself and the  org
a bit better
thought of. A mail clerk doing up a neat package is  sending  something  out
that will
make the org well thought of. Do you see?

    So any action that makes the staff member of the org  visible  and  well
thought of
is promotion.

    Furthermore any job in the org well done makes it possible for others to
promote
but not  done  makes  it  very  hard  to  promote  or  makes  it  impossible
altogether. Every
task in the org contributes to promotion. And without promotion there is  no
job.

    There  are,  however,  very  standard  promotional  actions   which   we
concentrate on
in an org.

                              ROUTINE PROMOTION


    Through the years  orgs  have  developed  various  standard  promotional
actions
which invariably achieve results if done.

    Today these actions are woven into the standard  organizational  pattern
as
administrative activities.

    If an org follows the organizational pattern and does what the hats say,
then it
will be promoting with no further strain.

    The promotion ideas and patterns as they now exist are never  at  fault.
Only
failing to do them is at fault.

    Promotion only fails because of non-execution.

    Without promotion one has insolvency.

    Promotion  without  adequate  delivery  of  service  or  commodity  will
eventually fail
to deliver income.