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80. Makes a continual effort to get failed cases in the field or ARC Broken Scientologists in for a Review. 81. Sends to Ethics all Ethics matters discovered. Cultivates an aura of effortless competence. 81a.Review makes the dissatisfied satisfied with the Org by remedying all tech misses. 82. DEPARTMENT 15 (Dept of Certs and Awards) - Issues credentials that will be seen around-pins that people will wear, certificates they will hang up, cards they will show. 83. Never issues anything falsely as it will be hidden or discredited. 84. Issues literature to all new releases and other completions that tells them what they have attained and what next to do and encourages them to do it. 85. Heavily promotes auditors outside the org to bring in their pcs for examination and Release declarations. 85a.Pushes along the Free Membership programme and makes sure Accounts sends a bill for the next year's Membership the moment the six months expires AND IS ITS STATISTIC. 86. DISTRIBUTION SECRETARY - Co-ordinates and gets done the divisional promotion functions of Division 6 and makes Scientology and the org known to the broad public. 87. DEPARTMENT 16 (Dept of Field Activities) - Advertises to the broad public. 88. Advertises and holds Congresses, Open Evenings, etc. 89. Sees that the Introductory lecture and non-classed courses use no words that will be misunderstood and make people want to buy training and processing and offers it. 90. Furnishes lecturers to groups. 91. Gets books placed in book stores reviewed and in the public view. 92. Acquires new mailing lists. 93. Sends out excellent info packets. 94. Guides in new body traffic. 95. Works on the public not on the Scientologists already known to Divisions 1 and 2. 96. DEPARTMENT 17 (Dept of Clearing) - Recruits and handles Field Staff Members to get in pcs and students for the org (and collect past debts). 97. Keeps in touch with Franchise Holders and keeps them informed. 98. Carries out all FSM and Franchise activities and makes them head people toward the org. 99. Treats the whole departmental activity as salesmen are handled by any other business org. 100.Trains the FSMs and Franchise Holders and makes them financially successful. 101.Gets all commissions owed promptly paid to encourage earning more commissions. 102.Gives FSMs and Franchise Holders things they can use to disseminate and select. 103.Advertises and conducts an Extension Course. 104.Invites Scientologists to ask that Info Packets be sent to friends anct relatives. 105.Finds and encourages the formation of Scientology Groups and Registers them and offers certificates. 106.Sends out mailings to Groups. 107.Registers Franchise Centre names.