Showing fragments matching your search for: <strong>""</strong>

No matching fragments found in this document.

HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF I I APRIL 1970

Remimeo

THIRD DYNAMIC TECH

    The material contained in HCO BULLETINS applies  to  the  FIRST  DYNAMIC
-self, the individual.

    The data, material and procedures contained in POLICY LETTERS  apply  to
the THIRD DYNAMIC-the dynamic of groups,

    In applying HCOBs as in auditing a preclear, you see  that  following  a
certain procedure results in the remedy of a certain personal situation.

    In applying HCO Policy Letters, you see that by following or  continuing
certain Third Dynamic procedures you  remedy,  handle  or  continue  certain
situations which relate to groups.

    In both cases, SURVIVAL is the keynote of the end result.

    HCOB auditing tech increases the survival of the individual as an
    individual.

    HCO Pol Ltr Third Dynamic Tech increases the survival of the group.

    Man has always had a certain amount of know-how in both  individual  and
group matters of survival but he has never had any high level of result.

    It is easy to see auditing improve the individual when it is exactly and
expertly applied.

    Similarly one can see Third Dynamic  Tech  improve  the  group  and  its
survival potential.

    Just as there is "squirrel"  auditing  (alter-ised  and  unworkable)  so
there can be "squirrel" Third Dynamic Tech.

    An executive who has no familiarity with HCO Pol Ltrs can make an  awful
lot of mistakes.

    It is an easy pretense that First Dynamic Tech existed. But no  one  got
any better when Man knew no more than the mumbo-jumbo he  had  before  1950.
Since then real results occur. But they only occur when the actual  tech  of
Dianetics and Scientology is correctly applied.

    The same situation existed in  the  field  of  the  Third  Dynamic.  The
pretense was that "business" tech was successful, to name one.  But  17  out
of 19 businesses fail every year and the whole  of  the  business  world  is
under threat from the ideology of communism. Strikes,  legislation,  banking
and other  catastrophes  daily  remain  unhandled  by  "business  tech."  So
there's only pretense that "business tech" applies to  groups  successfully.
It is at best a dying technology.

    The failure is that previous Third Dynamic Tech did  not  seek  out  and
learn the basic laws on which it must have existed.

    You have seen the First  Dynamic  Tech  of  auditing  develop  over  the
decades to a highly  precise  and  very  workable  body  of  knowledge.  The
current search began in about 1931. By 1970 it was  in  full  practice  over
the world.

    The need of organizations to serve the First Dynamic Tech  beginning  in
1949 forced further and further into view the absence of Third Dynamic  Tech
and its vital need.

mnnr~

    With much hard experience the data now contained in HCO  Policy  Letters
was won. In 1965 1 began an active search for the basic'laws  of  the  Third
Dynamic. What has been found since  then  has  been  recorded  on  tapes  or
published in HCO Pol Ltrs.

    If auditing took 38 years to bring to a highly polished state, then  the
20 years of experience of which only 5 were devoted to an active  effort  to
locate the basic laws can be seen to be an incomplete study.

    But incomplete or not, the data  and  drills  contained  in  HCO  Policy
Letters are a great advance over what Man had.

    For instance, in 1950-51, using the crude organizational tech  Man  then
had, the first board of directors of Dianetics Foundations  failed  utterly.
Any and all off-on-thewrong-foot moves which became later woes  to  us  were
laid in at that time by some of the finest legal, accounting and PR  experts
one could retain.

    Twenty years later our organizations, traveling on our  developed  Third
Dynamic Tech (and even now poorly  known  by  staffs)  have  enabled  us  to
survive in the teeth of old vested interests and not only that to expand  as
well.

    This is due to the practical know-how we have dredged up  and  used  and
which you find in HCO Policy Letters.

    Naturally, we have not had time to  develop  Third  Dynamic  Drills  for
every situation. We have not had time even to train all our staffs.

    But the basic knowledge is there, recorded on tape and on HCO  Pol  Ltrs
and when known, understood and used it  gives  us  survival,  expansion  and
prosperity. When it isn't known or understood or used, only then do we sag.

    If a study of our Third Dynamic Tech is approached  from  the  viewpoint
that it is for use and when known, understood and used that it will  deliver
an expected result, then one has a proper framework for the study of it.

    If one thinks it is a series of orders, or just some random ideas,  then
one will not have the use of it.

    The short span of men's lives inhibits the full development of  any  one
subject in one lifetime. Thus there is a lot of room for  further  expansion
of our Third Dynamic Tech. But the basic laws can be found in  it  and  many
exact drills are contained in it and it has  great  value  in  any  zone  of
application.

    What we now know and use of our Third  Dynamic  Tech  is  all  that  has
forwarded our survival so far.

    Thus its wider understanding and use in our own organizations is the key
to prosperity and expansion.

    An "old experienced Scn executive" (who has a lot of this know-how)  can
go into a collapsing org and boom it. The data he is using is all  in  these
policy letters. He knows it is there for use and he uses it in action.

    The elements he uses are in HCO Policy Letters.

    The data encompasses Third Dynamic Tech. It is applied  very  much  like
one applies the First Dynamic Tech to the individual.

    In its present state of development, like early auditing material, Third
Dynamic Tech is used to think with, and only the bright  mind  will  achieve
its full potential in action.

                                    L. RON HUBBARD
LRH:dz.cden.nf   Founder
Copyright 0 1970
by L. Ron Hubbard
ALL RIGHTS RESERVED

                                2

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 26 APRIL 1970R
Remimeo     REVISED 15 MARCH 1975

Data Series IR

THE ANATOMY OF THOUGHT

    There are many types of thought. Unless one knows  these  types  he  can
make serious errors on administrative lines.

    In the unpublished work "Excalibur" (most of which has been released  in
HCOBs, PLs and books) there was an important fundamental truth. This was

    SANITY  IS  THE  ABILITY  TO  RECOGNIZE  DIFFERENCES,  SIMILARITIES  AND
    IDENTITIES.

    This is also intelligence.

    Two or more facts or things that are totally unlike are DIFFERENT.  They
are not the same fact or same object.

    Two or more facts or things that  have  something  in  common  with  one
another are SIMILAR.

    Two or more facts or things  that  have  all  their  characteristics  in
common with one another are IDENTICAL.

                          SEMANTICS

    In a subject developed by Korzybski a great deal of stress is  given  to
the niceties of words. In brief a word is  NOT  the  thing.  And  an  object
exactly like another object is different because  it  occupies  a  different
space and thus "can't be the same object."

    As Alfred Korzybski studied under psychiatry and amongst the insane (his
mentor was William Alanson White  at  Saint  Elizabeth's  insane  asylum  in
Wash., D.C.) one can regard him mainly as the father of confusion.

    This work, 'general semantics,"  a  corruption  of  semantics,  (meaning
really "significance" or the "meaning of words") has just  enough  truth  in
it to invite interest and just enough curves  to  injure  one's  ability  to
think  or  communicate.  Korzybski  did  not  know  the  formula  of   human
communication and university professors teaching semantics mainly  ended  up
assuring students (and proving it) that no one can communicate  with  anyone
because nobody really knows what anybody else means.

    As this "modern" (it was  known  to  the  Greeks,  was  a  specialty  of
Sophists and was also used by Socrates)  penetration  into  culture  affects
all education in the West today, it is no wonder that current  communication
is badly strained. Schools no longer  teach  basic  logic.  Due  to  earlier
miseducation in language and no real education  in  logic  much  broken-down
"think" can occur in high places.

    A system of thinking derived from a study of psychotics is  not  a  good
yardstick to employ in solving problems. Yet  the  "thinking"  of  heads  of
states is based on illogical and irrational rules. Populations,  fortunately
less "well-educated," are assaulted by the irrational (kooky) "thinking"  of
governments. This "thinking" is faulty mainly because it  is  based  on  the
faulty logic shoved  off  on  school  children.  "You  must  study  geometry
because that is the way you think" is an idiocy that has  been  current  for
the past two or three decades in schools.

    I have nothing against Korzybski. But the general impact of "general
    semantics"

                               3

has been to give  us  stupified  schoolboys  who,  growing  up  without  any
training  in  logic  except  general  semantics  are  giving  us   problems.
Increasingly we are dealing with people who have never been taught to  think
and whose native ability to do so has been hampered by a false "education."

                   ADMINISTRATIVE TROUBLE

    At once this gives an administrator  trouble.  Outside  and  inside  his
sphere of influence he is dealing with people who not only can't  think  but
have been taught carefully to reach irrational conclusions.

    One can make a great deal of headway and experience a lot of  relief  by
realizing the way things are and not getting  exasperated  and  outraged  by
the absurdities that he sees being used as "solutions." He is  dealing  with
people who in school were not only  not  taught  to  think  but  were  often
taught the impossibility of thinking or communicating.

    This has a very vast influence on  an  administrator.  Things  that  are
perfectly obvious to him get so muddled when passed for decision  to  others
that an administrator tends to go into apathy or despair.

    For instance it is completely logical to him  that  some  activity  must
either cut its expenses or make more money  before  it  goes  broke.  So  he
passes this on as an order  demanding  that  the  activity  balance  up  its
income-outgo ratio. He gets back a "solution" that  they  "get  a  huge  sum
each week from their reserves" so they will be "solvent." The  administrator
feels rattled and even betrayed. What reserves? Do they  have  reserves?  So
he demands to know, has this activity been salting  away  reserves  he  knew
nothing about? And he  receives  a  solemn  reply-no  they  don't  have  any
reserves but they consider the administrator should just send them money!

    The idiocy involved here is that the "logic"  of  the  persons  in  that
activity is not up to realizing that you cannot take more out  of  something
than is in it.

    And the activity mentioned is not alone. Today the "assets" of a company
are said by "competent economists" to be its property-good  will-cash  added
to its debts! In short, if you have ten pennies  and  owe  E1000  then  your
assets are E1000-0-10!

    Yes, you say, but that's crazy! And you're right.

    For an example of modern "think" the Ford Foundation is believed to have
financially supported the arming of revolutionary groups  so  they  will  be
dependent upon the capitalistic system and won't overthrow  it  even  though
the revolutionary group could not exist without Ford Foundation support!

    A war is fought and continued for years to defend the property rights of
landlords against peasants although the landlords are mostly dead.

    Electronic computers are exported under government license and paid  for
by the exporter and shipped to an enemy who  could  not  bomb  the  exporter
without them in order to prevent the enemy from bombing the exporter.

    Yes, one says. That's treason. Not necessarily. It is the  inability  to
think! It is the result of suppressing the native ability by  false  systems
of "logic."

                      PROPER DEFINITIONS

    People who annoy one with such weird "solutions" do not know certain
differences.

    Thoughts are infinitely divisible into classes of thought.

    In other words, in thought there are certain wide differences which  are
very different indeed.

    A FACT is something that can be proven to exist by visible evidence.

    An OPINION is something which may or may not be based on any facts.
      4

    Yet a sloppy mind sees no difference between a FACT and somebody's
    opinion.

    In courts a psychiatrist (who is  an  AUTHORITY)  says  "Joe  Doakes  is
crazy." Joe Doakes is promptly put away for ten years, tortured  or  killed.
Yet this statement is just an OPINION uttered by somebody  whose  sanity  is
more than suspect and what's more is taken from a field  "psychiatry"  which
has no basis in fact since it cannot cure or even detect insanity.

    A vast number of people see no difference at all in FACTS  and  OPINIONS
and gaily accept both or either as having equal validity.

    An administrator continually  gets  opinions  on  his  lines  which  are
masquerading as facts.

    If opinion instead of facts is used in solving problems then  one  comes
up with insane solutions.

    Here is an example: By opinion it is assumed there are  3000  pounds  of
potatoes available in a crop. An order  is  therefore  written  and  payment
($300 at 100 a pound) is  made  for  the  crop.  One  sack  of  potatoes  is
delivered containing 100 pounds. That sack was thefact. Loss is 2900  pounds
of potatoes,

    An administrator runs into this continually. He sends somebody  to  find
an electric potato peeler "just like the one we had." He gets back a  paring
knife because it is the same.

    The administrator orders a similar type of shirt and gets overcoats.

    The administrator feels he  is  dealing  with  malice,  sharp  practice,
laziness, etc., etc. He can lose all faith in honesty and truthfulness.

    The ACTUAL REASON he is getting such breakdowns is

    SANITY  IS  THE  ABILITY  TO  RECOGNIZE  DIFFERENCES,  SIMILARITIES  AND
    IDENTITIES.

    The people with whom he is dealing can't think to  such  a  degree  that
they give him insane situations. Such people are not crazy.  Their  thinking
is suppressed  and  distorted  by  modern  "education."  "You  can't  really
communicate to anybody because the  same  word  means  different  things  to
everyone who uses it." In other words, all identities are different.

    A BASIC LAW is usually confused by students  with  an  INCIDENTAL  FACT.
This is conceiving a similarity when one, the law, is so far senior  to  the
fact that one could throw the fact away and be no poorer.

    When a student or an employee cannot USE a subject he studies or  cannot
seem to understand a situation his disability is that basics  are  conceived
by him to be merely similar to incidental remarks.

    The law, "Objects fall when dropped," is just the same  to  him  as  the
casual example "a cat jumped off a chair and landed on the  floor."  Out  of
this he fixedly keeps  in  mind  two  "things  he  read"-objects  fall  when
dropped, a cat jumped off a chair and landed on the floor. He may see  these
as having identical value whereas they are similar  in  subject  but  widely
different in VALUE.

    You give this person a brief write-up of company policy. "Customers must
be satisfied with our service," begins the write-up. Of course that's a  law
because it has been found to be catastrophic to  violate  it.  On  down  the
page is written, "A card is sent to advise the customer  about  the  order."
The employee says he understands all this and goes off apparently  happy  to
carry out his duties. A few weeks later Smith and Co.  write  and  say  they
will do no more business with you. You hastily  try  to  find  out  WHY.  If
you're lucky enough to track it down, you find the shipping clerk sent  them
a card saying, "Your order was received and we don't intend to fill it."

    You have the clerk in. You lay down the facts. He looks at you glumly
    and says

                               5

he's sorry. He goes back and pulls another blooper.  You  threaten  to  fire
him. He's now cost the company $54,000. He is contrite.

    All he  understands  is  that  life  is  confusing  and  that  for  some
mysterious reason you are mad at him, probably  because  you  are  naturally
grouchy.

    What he doesn't know is what the administrator  seldom  taps.  It  isn't
that he doesn't know  "company  policy."  It's  that  he  doesn't  know  the
difference between a law and a comment!

    A law of course is something with which one thinks. It  is  a  thing  to
which one aligns other junior facts and actions.  A  law  lets  one  PREDICT
that if ALL OBJECTS FALL when not supported, then of course cats, books  and
plates can be predicted in behavior if one lets go of them. As the  employee
hasn't a clue that there is any difference amongst  laws,  facts,  opinions,
orders or suggestions he of course cannot think as he doesn't have  anything
to which he can align other data or with which to predict consequences.

    He doesn't even know that company policy  is,  "Too  many  goofs  equals
fired." So when he does get sacked he thinks "somebody got mad at him."

    If you think this applies only to the "stupid  employee,"  know  that  a
whole government service can go this way. Two such  services  only  promoted
officers to high rank if they sank their own ships or got their men  killed!
Social acceptability was the only datum used for promotion and  it  followed
that men too socially involved (or too drunk) of course lost battles.

    An organization, therefore, can itself be daffy if it has a concept that
laws and facts and opinions are all the same thing and so has  no  operating
policies or laws.

    Whole bodies of knowledge can go this route. The laws are submerged into
incidental facts. The incidental facts are held  onto  and  the  laws  never
pointed up as having the special value of aligning other data or actions.

    An administrator can call a conference on a new  building,  accidentally
collect people who can't differentiate  amongst  laws,  facts,  opinions  or
suggestions-treating them of equal value-and find himself  not  with  a  new
building but a staggering financial loss.

    As the world drifts along with its generations less and less taught  and
more and more suppressed in thinking, it will of course experience more  and
more catastrophes in economics, politics and culture and so go boom. As  all
this influences anyone in any organization it is an important point.

                          PERSONNEL

    In despair an administrator enters the field of  choosing  personnel  by
experience with them. He embraces a very cruel modern system that  fires  at
once anybody who flubs.

    Actually he is trying to defend himself against some  hidden  menace  he
has never defined but which haunts him day by day.

    The majority of people with whom he  deals-and  especially  governments-
cannot conceive of

                       1. differences,
                       2. similarities,
                       3. identities.

    As a result they usually can't tell a FACT from an OPINION (because  all
differences are probably identities and all  identities  are  different  and
all similarities are imaginary).

                            A=A=A

    We have a broad dissertation on this in Dianetics: The Modern Science of
Mental Health as it affects insane behavior. Everything is everything  else.
Mr. X looks at a

                               6

horse knows it's a house knows it's a school teacher.  So  when  he  sees  a
horse he is respectful.

    When anyone in an org is sanely trying to get things done he sometimes
    feels like
he is spinning  from  the  replies  and  responses  he  gets  to  orders  or
requests. That's because observation was faulty or think was faulty  at  the
other end of the comm line. As he tries to get  things  done  he  begins  to
realize (usually falsely) that he is
regarded as odd for getting impatient.

                         THE WAYS OUT

    There are several ways out of this mess.

a.    One is to issue orders that demand close observation and execution.
Issuance of
    clear orders provides no faintest opportunity of error, assumption or
    default.

b.    Another is to demand that an order is fully understood before it is
executed.

C.    A third is to be sure one totally understands any order one receives
before one
    goes off to do it or order it done.

d.    One is to deal only in ORDERS and leave nothing to interpretation.

e.    Another is to pretest personnel on one's lines for ability to observe
and conceive
    differences, similarities and identities.

f.    The effective way is to get the personnel processed.

g.    A useful way is to educate people with drills until they can think.

h.    Another way is to defend one's areas by excluding insofar as possible
adjacent
    areas where crippled think is rampant.

i.    A harsh way is to plow under zones whose irrationality is destructive
(such as
    psychiatry).

                     THOUGHT CONFUSIONS

    Wherever you have thought confusions (where FACT = OPINION, where
Suggestion = Orders, where an observation is taken  as  a  direction,  etc.,
etc., etc.) an administrator is at serious risk.

    Misunderstoods pile up on these short circuits. Out of misunderstoods
    come
hostilities. Out of these come overwork or destruction.

    The need for all discipline can be traced back to the inability to
    think. Even when
appearing clever, criminals are idiots; they  have  not  ever  thought  the
    thought through. One can conclude that anyone on management lines,  high
    or low, is drastically
affected by irrational think.

    Individuals to whom differences are identities and identities are
    differences can
muddle up an operation to a point where disaster is inevitable.

    These are the third dynamic facts with which an organization lives
    daily.

    The fault can be very subtle so as to nearly escape close search or it
    can be so very
broad so that it is obvious and ridiculous. But on all admin lines, the
point that fails has
not achieved the basic law

    SANITY IS THE ABILITY TO RECOGNIZE DIFFERENCES, SIMILARITIES
    AND IDENTITIES.

L. RON HUBBARD
Founder

LRH:nt.nf Copyright 0 1970, 1975 by L. Ron Hubbard ALL RIGHTS RESERVED

7

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF I I MAY 1970

Remimeo

Data Series 2

LOGIC

    The subject of logic has  been  under  discussion  for  at  least  three
thousand years without any clean breakthrough of real use to those who  work
with data.

    LOGIC means the subject of reasoning. Some in ages past have  sought  to
label it a science. But that can be discarded as pretense and pompousness.

    If there were such a "science" men would be able to think. And they
    can't.

    The term itself is utterly forbidding. If you were to  read  a  text  on
logic you would go quite mad trying to figure it out, much  less  learn  how
to think.

    Yet logic or  the  ability  to  reason  is  vital  to  an  organizer  or
administrator. If he cannot think clearly he will not be able to  reach  the
conclusions vital to make correct decisions.

    Many agencies, governments, societies, groups, capitalize upon this lack
of logic and have for a very long time. For  the  bulk  of  the  last  2,000
years the main western educator-the Church-worked on  the  theory  that  Man
should be kept ignorant. A population that is unable to think or reason  can
be manipulated easily by falsehoods and wretched causes.

    Thus logic has not been a supported subject, rather the opposite.

    Even western schools today seek to convince students they  should  study
geometry as "that is the way they think." And of course it isn't.

    The administrator, the manager, the artisan and the clerk  each  have  a
considerable use for logic. If they cannot reason they make costly and time-
consuming errors and  can  send  the  entire  organization  into  chaos  and
oblivion.

    Their stuff in trade are data and situations. Unless  they  can  observe
and think their way through, they  can  reach  wrong  conclusions  and  take
incorrect actions.

    Modern Man thinks mathematics can serve him for logic and  most  of  his
situations  go  utterly  adrift  because  of  this  touching  and  misplaced
confidence. The complexity of human problems and the vast number of  factors
involved make mathematics utterly inadequate.

    Computers are at best only servomechanisms (crutches) to the  mind.  Yet
the chromium-plated civilization today has a  childish  faith  in  them.  It
depends on who asks the questions  and  who  reads  the  computer's  answers
whether they are of any use or not. And even then their  answers  are  often
madhouse silly.

    Computers can't think because the rules of live logic aren't fully known
to Man and computer builders. One false datum fed into a computer gives  one
a completely wrong answer.

    If  people  on  management  and  work  lines  do  not  know  logic   the
organization can go adrift and require a fabulous amount of genius  to  hold
it together and keep it running.

    Whole civilizations vanish because of lack of logic in its rulers,
    leaders and people.

    So this is a very important subject.

                               8

                       UNLOCKING LOGIC

    I have found a way now to unlock this subject. This  is  a  breakthrough
which is no small win. If by it a formidable and almost  impossible  subject
can be reduced to simplicity then correct answers to situations can  be  far
more frequent and an organization or a civilization far more effective.

    The breakthrough is a simple one.

    BY ESTABLISHING THE WAYS IN WHICH THINGS BECOME ILLOGICAL ONE  CAN  THEN
ESTABLISH WHAT IS LOGIC.

    In other words, if one has a grasp of what  makes  things  illogical  or
irrational (or crazy, if you please) it is  then  possible  to  conceive  of
what makes things logical.

                            ILLOGIC

    There are 5 primary ways for a relay of information or  a  situation  to
become illogical.

    1.      Omit a fact.

    2.      Change sequence of events.

    3.      Drop out time.

    4.      Add a falsehood.

    5.      Alter importance.

    These are the basic things which cause one to have an incorrect idea of
    a situation.

    Example: "He went to see a communist and left at 3:00 A.M." The  omitted
facts are that he went with 30 other people and that  it  was  a  party.  By
omitting the fact one alters the importance. This  omission  makes  it  look
like "he" is closely connected to communism! When he isn't.

    Example: "The ship left the dock and was loaded." Plainly made crazy  by
altering sequence of events.

    Example: "The whole country is torn by  riots"  which  would  discourage
visiting it in 1970 if one didn't know the report date of 1919.

    Example: "He kept skunks for pets" which as an added falsehood  makes  a
man look odd if not crazy.

    Example: "It was an order" when in fact it was only a suggestion,  which
of course shifts the importance.

    There are hundreds of ways these 5 mishandlings of data  can  then  give
one a completely false picture.

    When basing actions or orders on data which contains one of  the  above,
one then makes a mistake.

    REASON DEPENDS ON DATA.

    WHEN DATA IS FAULTY (as above) THE ANSWER WILL BE WRONG AND LOOKED  UPON
AS UNREASONABLE.

    There are a vast number of combinations of these 5 data. More  than  one
(or all 5) may be present in the same report.

    Observation and its communication may contain one of these 5.

    If so, then any effort to handle the situation will  be  ineffective  in
correcting or handling it.

                                9

                             USE

    If any body of data is given the above 5 tests, it is often exposed as
an invitation to acting illogically.

    To achieve a logical answer one must have logical data.

    Any body of data which contains one or more of the above faults can lead
one into illogical conclusions.

    The basis of an unreasonable or unworkable order is a conclusion which
is made illogical by possessing one or more of the above faults.

                             LOGIC

    Therefore logic must have several conditions:

    1.      All relevant facts must be known.

    2.      Events must be in actual sequence.

    3 Time must be properly noted.

    4.      The data must be factual, which is to say true or valid.

    5.      Relative importances amongst the data must be recognized by
        comparing the facts with what one is seeking to accomplish or solve.

                          NOT KNOW

    One can always know something about anything.

    It is a wise man who, confronted with conflicting data, realizes that he
knows at least one thing-that he doesn't know.

    Grasping that, he can then take action to find out.

    If he evaluates the data he does find out against the five things above,
he can clarify the situation. Then he can reach a logical conclusion.

                            DRILLS

    It is necessary to work out your own examples of the 5 violations of
    logic.

    By doing so, you will have gained skill in sorting out the data of a
    situation.

    When you can sort out data and become skilled in it, you will become
very difficult to fool and you will have taken the first vital step in
grasping a correct estimate of any situation.

L. RON HUBBARD
Founder

LRH:dz.nf Copyright 0 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

10

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF I I MAY 1970-1
Rernimeo    ADDITION OF 23 SEPTEMBER 1977

Data Series 2-1

FURTHER ILLOGICS

    Data Series 2, "Logic," lists the 5 primary points of illogic. There are
3 more points of illogic that evaluators should know well and use.

    These are

                 ASSUMED "IDENTITIES" ARE NOT
                 IDENTICAL

                 ASSUMED "SIMILARITIES" ARE NOT
                 SIMILAR OR SAME CLASS OF THING

                 ASSUMED "DIFFERENCES" ARE NOT
                 DIFFERENT

    Knowledge and study of Data Series I R "Anatomy of Thought" and Data
Series 2 "Logic" will give one an understanding of what these outpoints,
above, mean and how to recognize and use them in evaluation.

L. RON HUBBARD
Founder

Assisted by
Lt. Og) Suzette Hubbard
AVU Verif Officer

LRH:SH:nt.nf Copyright 0 1970, 1977 by L. Ron Hubbard ALL RIGHTS RESERVED

I I

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 12 MAY 1970

Remimeo

Data Series 3

BREAKTHROUGHS

    There are two breakthroughs, actually, that have been made here  in  the
age-old philosophic subject of logic.

    The first is FINDING A DATUM OF COMPARABLE MAGNITUDE TO THE SUBJECT.

    A single datum or subject has to have a datum or subject with  which  to
compare it before it can be fully understood.

    By studying and isolating the principles that make a situation illogical
one can then see what is necessary to be logical. This gives  us  a  subject
that could be called "Illogicality Testing" or "Irrationality Location"  but
which would be better described as DATA ANALYSIS. For it subjects  data  and
therefore SITUATIONS to tests which establish any falsity or truth.

    The other breakthrough consists of the discovery that no rules of  logic
can be valid unless one also includes the data being used. The  nearest  the
ancients came to this was testing the premise or basis of an argument.

    Trying to study logic without also having the answers to  data  is  like
describing everything about an engine without mentioning what fuel  it  runs
on; or making a sentence like "He argued about" or  "She  disliked"  without
completing it.

    Logic concerns obtaining answers. And answers depend on data. Unless you
can test and establish the truth and value  of  the  data  being  used,  one
cannot attain right answers no matter what Aristotle may have said  or  what
IBM may have built.

    The road to logic begins with ways and means of determining the value of
the data to be employed in it.

    Without that step no one can arrive at logic.

    Two things that are equal to each other and to which a  third  is  equal
are all equal to one another. If A equals B and B equals C,  then  C  equals
A. Great. This is often disputed as a theorem of logic  and  has  been  ever
since Aristotle said so. There is even a  modern  cult  of  non-Aristotelian
logic.

    The facts are that the ancient theorem is totally dependent on the  DATA
used in it. Only if the DATA is correct does the theorem work.

    Lacking emphasis on the data being used, this theorem can be proven true
or false at will. The  philosophers  point  out  the  fallacy  without  ever
giving emphasis to data evaluation.

                         DATA ANALYSIS

    Unless you can prove or disprove the data you use in any  logic  system,
the system itself will be faulty.

    This is true of the  IBM  computer.  It  is  true  of  CIA  intelligence
conclusions. It is true of Plato, Kant, Hume and your own personal  computer
as well.

                              12

    DATA ANALYSIS is necessary to ANY logic system and always will be.

    Ships run on oil, electric motors on electricity and logic runs on data.

    If the data being stuffed into a computer is incorrect,  no  matter  how
well a computer is planned or built or proofed up  against  faults  you  can
get a Bay of Pigs.

    In mathematics no formula will give an answer better than the data being
used in it.

    VALID ANSWERS MAY ONLY BE ATTAINED IN USING VALID DATA.

    Thus, if the subject of data  analysis  is  neglected  or  imperfect  or
unknown or unsuspected as a  step,  then  wild  answers  to  situations  and
howling catastrophes can occur.

    If data analysis becomes itself a codified subject, regardless  of  what
formula is going to be used, then right answers can only then be attained.

                   THE MIND AS A COMPUTER

    The mind is a remarkable computer.

    It is demonstrable that a mind which has the wrong answers removed  from
it becomes brighter, IQ soars.

    Therefore for our purposes we will consider the mind capable of being
    logical.

    As processing improves the mind's ability to reach right  answers,  then
we can assume for our purposes that if a person can straighten out his  data
he can be logical and will be  logical  and  can  attain  right  answers  to
situations.

    The fallacy of the mind is that it can operate on wrong data.

    Thus if we specialize in the subject of DATA ANALYSIS we can assume that
a person can attain right answers.

    As an administrator (and anyone else) has to reach conclusions in  order
to act and has to act correctly to ensure his own or his  group's  continued
survival, it is vital that he be able to observe and conclude  with  minimal
error.

    Thus we will not be stressing HOW to think but how to analyze that  with
which one thinks-which is DATA.

    This gives us the importance and use of data analysis.

L. RON HUBBARD
Founder

LRH:nt.rd.nf Copyright ID 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

13

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 15 MAY 1970

Remimeo

Data Series 4

DATA AND SITUATION ANALYZING

    The two general steps one has to take to "find out what is really going
    on" are

    1.      Analyze the data,

    2.      Using the data thus analyzed, to analyze the situation.

    The way to analyze data is to compare it to the 5 primary points and see
if any of those appear in the data.

    The way to analyze the situation is to put in its smaller areas each  of
the data analyzed as above.

    Doing this gives you the locations of greatest error or  disorganization
and also gives you areas of greatest effectiveness.

    Example: There is trouble in the Refreshment Unit. There are 3 people in
the unit. Doing a data analysis on the whole  area  gives  us  a  number  of
outpoints. Then we assign these to A, B and C who work in the unit and  find
B  had  the  most  outpoints.  This  indicates  that  the  trouble  in   the
Refreshment Unit is with B. B can be handled in various  ways  such  as  his
hat, his attendance, etc. Note we analyzed the data of  the  main  area  and
assigned it to the bits in the area, then we had an analyzed  situation  and
we could handle.

    Example: We analyze all the data we have about the Bingo Car  Plant.  We
assign the data thus analyzed as out (outpoints) to  each  function  of  the
Bingo Car Plant. We thus pinpoint what function is the worst  off.  We  then
handle that function in various  ways,  principally  by  organizing  it  and
grooving in its executives and personnel.

    There are several variations.

    WE OBTAIN AN ANALYSIS OF THE SITUATION BY ANALYZING ALL THE DATA WE HAVE
AND ASSIGNING THE OUTPOINT DATA TO THE AREAS OR PARTS. THE AREA  HAVING  THE
MOST OUTPOINTS IS THE TARGET FOR CORRECTION.

    In confronting a broad situation to be handled we  have  of  course  the
problem of finding out what's wrong before we can correct it. This  is  done
by data analysis followed by situation analysis.

    We do this by grading all the data for outpoints (5  primary  illogics).
We now have a long list of outpoints. This is data analysis.

    We sort the outpoints we now have into the principal areas of the scene.
The majority will appear in one area. This is situation analysis.

    We now know what area to handle.

    Example: Seventy data exist on the general scene. We find  21  of  these
data are irrational (outpoints). We slot the 21  outpoints  into  the  areas
they came from or apply to. Sixteen came from area G. We handle area G.

                               14

0007"

                            EXPERIENCE

    The remarkable part of such an exercise is that the data analysis of the
data of a period of I day compares to 3 months operating experience.

    Thus data and situation analysis is an instant result  where  experience
takes a lot of time.

    The quality of the data  analysis  depends  on  one  knowing  the  ideal
organization and purpose on which the activity is based. This means one  has
to know what its activities are supposed to be from a  rational  or  logical
viewpoint.

    A clock is supposed  to  keep  running  and  indicate  time  and  be  of
practical and pleasant design. A clock factory is supposed to  make  clocks.
It is supposed to produce enough clocks cheaply enough that are good  enough
to be in demand and to sell  for  enough  to  keep  the  place  solvent.  It
consumes raw materials, repairs and replaces its  tools  and  equipment.  It
hires workmen and executives. It has service firms  and  distributors.  That
is the sort of thing one means by ideal  or  theoretical  structure  of  the
clock company and its organization.

    Those are the rational points.

    From the body of actual current today data  on  the  clock  company  one
spots the outpoints for a DATA ANALYSIS.

    One assigns the outpoints to the whole as a SITUATION ANALYSIS.

    One uses his admin know-how and expertise to repair the  most  aberrated
subsection.

    One gets a functioning clock factory that runs closer to the ideal.

    Military, political and PR situations, etc., are handled all in the same
    way.

    We call these two actions

        DATA ANALYSIS,

        SITUATION ANALYSIS.

                          DEFINITIONS

    SITUATION - The broad general scene on which a body of current data
    exists.

    DATA - Facts,  graphs,  statements,  decisions,  actions,  descriptions,
which are supposedly true.

    OUTPOINT - Any one datum that is offered as true that is in  fact  found
to be illogical when compared to the 5 primary points of illogic.

    PLUSPOINT - A datum of truth when found to be true  compared  to  the  5
points.

L. RON HUBBARD
Founder

LRH:dz.mrb.mes.nf Copyright c 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

15

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                      HCO POLICY LETTER OF 15 MAY 1970
                                  Issue 11

Remimeo

Data Series 5

INFORMATION COLLECTION

    It is a point of mystery how some obtain their information. One can only
guess at how they do it and looking at results  wonder  if  it  is  actually
done at all.

    Obtaining information is necessary for any analysis of data.

    If one obtains and analyzes some information he can get a hint  of  what
information he should obtain in what area. By obtaining more  data  on  that
area he can have enough to actively handle.

    Thus how one obtains information becomes a very important subject.

    Nations have whole mobs of reporters sent out by newspapers,  radio,  TV
and  magazines  to  collect  information.  Politicians  go  jaunting  around
collecting information. Whole spy networks are maintained  at  huge  expense
to obtain information.

    The Japanese in the first third of the 20th century had two maxims:
    "Anyone can
spy." "Everyone must spy." The Germans picked this up. They had their whole
populations at it. The Russian KGB numbers hundreds of thousands. CIA
spends
billions. MI-6   well you get the idea.

    It is not amiss however to point out that those 2 nations  that  devoted
the most  effort  to  espionage  (Japan  and  Germany)  were  BOTH  DEFEATED
HORRIBLY.

    Thus the QUANTITY of data poured in is not any guarantee of
    understanding.

    Newspapers  today  are  usually  devoted  to   propaganda,   not   news.
Politicians are striving to figure out  another  nation's  evil  intentions,
not to comprehend it.

    The basic treatise on data collection and handling used to found the  US
intelligence data system ("strategic intelligence") would make one  laugh-or
cry.

    All these elaborate (and expensive) systems  of  collecting  information
are not only useless, they are  deluding.  They  get  people  in  plenty  of
trouble.

    A copy of Time  magazine  (US)  analyzed  for  outpoints  runs  so  many
outpoints per page when analyzed that one wonders  how  any  publication  so
irrational could continue solvent. And what do you know! It is going broke!

    Those countries that spend  the  most  on  espionage  are  in  the  most
trouble. They weren't in trouble and then began to spend money.  They  began
to spy and then got into trouble!

    News  media  and  intelligence  actions  are  not  themselves  bad.  But
irrational news media and illogical intelligence activity are psychotic.

    So information collection can become a vice. It can be overdone.

    If one had every org in a network fill out a thousand reports a week  he
would not obtain much information but he sure would knock them out of comm.

                               16

    There is a moderate flow of information through any network so  long  as
it is within the capability of the comm lines and the personnel.

    Thus we get a rule about collecting data in administrative structures.

    NORMAL ADMIN FLOWS CONTAIN ENOUGH  DATA  TO  DO  A  DATA  AND  SITUATION
ANALYSIS.

    And

    THE LESS DATA YOU HAVE THE MORE PRECISE YOUR ANALYSIS MUST BE.

    And

    INDICATORS MUST BE  WATCHED  FOR  IN  ORDER  TO  UNDERTAKE  A  SITUATION
ANALYSIS.

    And

    A SITUATION ANALYSIS ONLY INDICATES THE AREA  THAT  HAS  TO  BE  CLOSELY
INSPECTED AND HANDLED.

    Thus, what is an "indicator"?

    An indicator is a visible manifestation  which  tells  one  a  situation
analysis should be done.

    An indicator is the little flag sticking  out  that  shows  there  is  a
possible situation underneath that needs attention.

    Some indicators about  orgs  or  its  sections  would  be-dirty  or  not
reporting or going insolvent or complaint letters or  any  nonoptimum  datum
that departs from the ideal.

    This is enough to engage in a data and situation analysis of  the  scene
where the indicator appeared.

    The correct sequence, then, is

    1.      Have a normal information flow available.

    2.      Observe.

    3.      When a bad indicator is seen become very alert.

    4.      Do a data analysis.

    5.      Do a situation analysis.

    6.      Obtain more data by direct inspection of the area indicated by
        the situation analysis.

    7.      Handle.

An incorrect sequence, bound to get one in deep trouble is

A. See an indicator,

B. ACT to handle.

                           17

    This even applies to emergencies IF ONE IS FAST ENOUGH TO DO  THE  WHOLE
CORRECT CYCLE IN A SPLIT SECOND.

    Oddly enough anyone working in a familiar area CAN do it all in a split
    second.

    People that can do it like lightning are known to  have  "fast  reaction
time." People who can't do it fast are often injured or dead.

    Example of an emergency cycle: Engineer on duty, normal but  experienced
perception. Is observing his area. Hears a hiss  that  shouldn't  be.  Scans
the area and sees nothing out of order but a  small  white  cloud.  Combines
sight and hearing. Moves forward to  get  a  better  look.  Sees  valve  has
broken. Shuts off steam line.

    Example of an incorrect action. Hears hiss. Pours water on the boiler
    fires.

                         ADMIN CYCLE

    When you slow this down to an Admin  Cycle  it  becomes  very  easy.  It
follows the same steps.

    It is not so dramatic. It  could  string  out  over  months  unless  one
realized that the steps I to 7 should be taken when  the  first  signs  show
up. It need not. However it sometimes does.

    Sometimes it has to be done over and over, full cycle, to get a full
    scene purring.

    Sometimes the "handle" requires steps which the area is too broken  down
to get into effect and so becomes "Handle as possible  and  remember  to  do
the whole cycle again soon."

    Sometimes "handle" is a program of months or years  duration;  its  only
liability is that it will be forgotten or thrown out  before  done  by  some
"new broom."

                       DATA COLLECTION

    But it all begins with having a normal flow of information available and
OBSERVING. Seeing a bad indicator one becomes alert  and  fully  or  quickly
finishes off the cycle.

                        BAD INDICATOR

    What is a "bad indicator" really?

    It is merely an outpoint taken from the 5 primary outpoints.
                                        I

    It is not "bad news" or "entheta" or a rumor. The "bad news" could
easily be a falsehood and is an outpoint because it is false bad news!

    "Good" news when it is a falsehood is an outpoint!

                       RELIABLE SOURCE

    Intelligence services are always talking "reliable sources." Or about
"confirmed observation."

    These are not very reliable ways of telling what is true. The master
double spy Philby as a head MI-6 adviser was a Russian spy. Yet for 30
years he determined "reliable sources" for the US and England!

    If three people tell you the same thing it is not necessarily a fact as
    they might all

                              18

have heard the same lie. Three liars don't make one fact-they make three
outpoints.

    So it would seem to be very difficult  to  establish  facts  if  leading
papers and intelligence services can't do it!

    Yes it is tough to know the truth.

    But the moment you begin to work with them, it is rather easy to locate
    outpoints.

    You are looking for outpoints. When they are analyzed and the  situation
is analyzed by them you then find yourself  looking  at  the  truth  if  you
follow the cycle I to 7.

    It's really rather magical.

    If you know thoroughly what the 5 primary outpoints are they  leap  into
view from any body of data.

    Oscar says he leads a happy married  life.  His  wife  is  usually  seen
crying. It's an outpoint-a falsehood.

    The Omaha office is reported by Los Angeles to be doing great. It  fails
to report. The LA datum does not include that it  is  6  months  old.  Three
outpoints, one for time, one for falsehood, one for omitted datum.

    Once you are fully familiar with the 5 primary outpoints they are very
    obvious.

    "We are having pie for supper" and "We have no flour" at least shows out
of sequence!

    It is odd but all the "facts" you protest in life and ridicule or  growl
about are all one or another of the outpoints.

    When you spot them for what they are  then  you  can  actually  estimate
things. And the pluspoints come into view.

L. RON HUBBARD
Founder

LRH:nt.rd.nf Copyright 0 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

19

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 17 MAY 1970R
Remimeo     REVISED 16 SEPTEMBER 1978

                      (Revisions In th1s type style)

                      (Revised to correct typographical
                     errors in paragraphs 2 and 4 under
                             'FAULTS" section.)

Data Series 6R

DATA SYSTEMS

    Two bad systems are in current use on data.

    The first is "reliable source." In this system a  report  is  considered
true or factual only if the source is well thought of. This  is  a  sort  of
authority system. Most professionals working with data collection use  this.
Who said it? If he is considered  reliable  or  an  authority  the  data  is
considered true or factual. Sources are graded from A to D. A is highest,  D
lowest. The frailty of this system is at once apparent. Philby,  as  a  high
British intelligence official, was a Russian spy for 30 years. Any  data  he
gave the UK or US was "true" because he was  a  "reliable  source."  He  had
every Western agent who was being sent into communist areas  "fingered"  and
shot. The West became convinced you could not enter or  overthrow  communist
held areas and stopped trying! Philby was the top authority! He  fooled  CIA
and MI-6 for years!

    Psychiatrists  are  "authorities"  on  the  mind.   Yet   insanity   and
criminality soar. They are the "reliable sources" on the mind.

    Need I say more?

    The other system in use is multiple report. If a report  is  heard  from
several areas or people it is "true." The Russian KGB  has  a  Department  D
that forges documents and plants them in several parts of  the  world.  They
are then "true."

    Propaganda spokesmen located all over the world say the  same  thing  to
the press  on  every  major  occasion.  This  becomes  "public  opinion"  in
government circles and so is "true" because it is published and  comes  from
so many areas.

    Five informants could all have heard the same lie.

    Thus we see these two systems of evaluation are both birdbrain.

                         TWO PROBLEMS

    The two problems that information collection agencies have are

1.    Data evaluation and

2.    How to locate the areas they should closely investigate.

    For (1), data evaluation, they use primarily reliable source and
    multiple report.

    EVERY ITEM RECEIVED THAT IS  NOT  "RELIABLE"  OR  "MULTIPLE"  IS  WASTE-
BASKETED.

    They throw out all outpoints and do not report them!

    Their agents are thoroughly trained to do this.

                               20

    As for (2), areas to investigate, they cannot pinpoint where they should
investigate or even what to  investigate  because  they  do  not  use  their
outpoints.

    Using outpoints and data and situation analysis they would know  exactly
where to look at, at what.

                            ERRORS

    The above data errors are  practiced  by  the  largest  data  collection
agencies on the planet-the "professionals." These advise their  governments!
And are the only advisers  of  their  governments.  Thus  you  can  see  how
dangerous they are to their own countries.

    Naturally they have agents who  have  what  is  called  "flair."  These,
despite all  systems,  apply  logic.  They  are  so  few  that  Eisenhower's
intelligence adviser, General Strong, said in his book  that  they  are  too
scarce so one is better off with a vast organization.

    These agencies are jammed with false reports and false estimations.

    An event contemporary with this writing where the  US  invaded  Cambodia
shows several data and situation errors. Yet the Viet  Cong  HQ  were  using
computers. Yet their HQ was wiped out. The US President used CIA data  which
does not include, by law, data on the US.  So  the  info  on  which  the  US
President was acting was 50% missing! He  was  only  told  about  the  enemy
evidently. When he ordered the invasion the US blew up!

    A rather big outpoint (omitted facts) don't you think?

                            FAULTS

    The reason I am using intelligence examples is  because  these  are  the
biggest human data collection "professionals" in the world.

    The collection and use of data to estimate situations to guide  national
actions and the data collection by a housewife going shopping are  based  on
the same principles.

    Mrs. Glutz, told by a "reliable source," Nellie Jones, that  things  are
cheaper at Finkleberries and told by enough TV admen she should  buy  KLEANO
tends to do just that. Yet Blastonsteins is really cheaper  and  by  shaving
up laundry soap and boiling it she can have ten dollars worth of KLEANO  for
about fifty cents.

    Errors in national data collection give us war and high  taxes  and  for
Mrs. Glutz gives her a busted budget and stew all week.

    So at top and bottom, any operation requires a grasp of data  evaluation
and situation estimation.

    Those who do it will win and those who don't, go up in a cloud of atomic
particles or divorce papers!

    Logic and illogic are the stuff of survive and succumb.

    There are those who wish to survive.

L. RON HUBBARD
Founder

Revision assisted by
Pat Brice
LRH Compilations Unit I/C

LRH:PB:nt.dr.nf Copyright 0 1970, 1978 by L. Ron Hubbard ALL RIGHTS
RESERVED

21

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 18 MAY 1970

Remimeo

Data Series 7

FAMILIARITY

    If one has no familiarity with how a  scene  (area)  ought  to  be,  one
cannot easily spot outpoints (illogical data) in it.

    This is what also could be called an IDEAL scene or  situation.  If  one
doesn't know the ideal scene or situation then one is not likely to  observe
non-ideal points in it.

    Let us send a farmer to sea. In  a  mild  blow,  with  yards  and  booms
creaking and water hitting the hull, he is sure the ship is about  to  sink.
He has no familiarity with how it should sound or  look  so  he  misses  any
real outpoints and may consider all pluspoints as outpoints.

    Yet on a calm and pretty day he sees a freighter come within 500 feet of
the side and go full astern and thinks everything is great.

    An experienced officer may attempt madly to avoid collision and all  the
farmer would think was that the officer  was  being  impolite!  The  farmer,
lacking any familiarity with the sea and having no ideal as to  what  smooth
running would be, would rarely see real outpoints unless he drowned. Yet  an
experienced sailor, familiar with the scene in all its changing  faces  sees
an outpoint in all small illogicals.

    On the other hand, the sailor on the farm would completely miss rust  in
the wheat and an open gate and see no outpoints in a farm  that  the  farmer
knew was about to go bust.

    The rule is

    A PERSON MUST HAVE AN IDEAL SCENE WITH WHICH  TO  COMPARE  THE  EXISTING
SCENE.

    If a staff hasn't got an idea of how a real  org  should  run,  then  it
misses obvious outpoints.

    One sees examples of this when an experienced org man visiting  the  org
tries to point out to a green staff (which  has  no  ideal  or  familiarity)
what is out. The green staff grudgingly fixes up what  he  says  to  do  but
lets go of it the moment he departs. Lacking familiarity and an ideal  of  a
perfect org, the green staff just doesn't see  anything  wrong  or  anything
right either!

    The consequences of this are themselves illogical. One sees an untrained
executive shooting all the producers and letting the  bad  hats  alone.  His
erroneous ideal would be a quiet org, let us say. So he  shoots  anyone  who
is noisy or demanding. He ignores  statistics.  He  ignores  the  things  he
should watch merely because he has a faulty ideal and no  familiarity  of  a
proper scene.

                     OBSERVATION ERRORS

    When the scene is not familiar one has to look hard to become  aware  of
things. You've noticed tourists doing this. Yet the old resident "sees"  far
more than they do while walking straight ahead down the road.

                               22

    It is easy to confuse the novel with the "important  fact."  "It  was  a
warm day for winter" is a useful fact only when it turns out  that  actually
everything froze up on that day or it indicated some other outpoint.

    Most errors in observation are made because one has  no  ideal  for  the
scene or no familiarity with it.

    However there are other error sources.

    "Being reasonable" is the chief offender. People dub-in a missing  piece
of a sequence, for instance, instead of seeing that it IS missing.  A  false
datum is imagined to exist because a sequence is  wrong  or  has  a  missing
step.

    It is horrifying to behold how easily people buy dub-in. This is because
an illogical sequence is  uncomfortable.  To  relieve  the  discomfort  they
distort their own observation  by  not-ising  the  outpoint  and  concluding
something else.

    I recall once seeing a Tammany Hall group (a New  York  political  bunch
whose symbol is a tiger) stop before the tiger's cage in  a  zoo.  The  cage
was empty and they were much disappointed. I was there  and  said  to  them,
"The tiger is out to lunch." They told  those  on  the  outer  edge  of  the
group, "The tiger is out to lunch." They all cheered up, accepted the  empty
cage and went very happily on their way. Not one said "Lunch?" Or  "Who  are
you?" Or laughed at the joke. Even  though  it  was  sunset!  I  pitied  the
government of New York!

                    ACCURATE OBSERVATION

    There are certain conditions necessary for accurate observation.

    First is a means  of  PERCEPTION  whether  by  remote  communication  by
various comm lines or by direct looking, feeling, experiencing.

    Second is an IDEAL of how the scene or area should be.

    Third is FAMILIARITY with how such scenes are when things are going well
or poorly.

    Fourth is understanding PLUSPOINTS or rightnesses when present.

    Fifth is knowing OUTPOINTS (all 5 types) when they appear.

    Sixth is rapid ability to ANALYZE DATA.

    Seventh is the ability to ANALYZE the SITUATION.

    Eighth is the willingness to INSPECT more closely the area of outness.

    Then one has to have the knowledge and imagination necessary to HANDLE.

    One could call the above the CYCLE OF OBSERVATION. If one  calls  HANDLE
number 9 it would be the Cycle of Control.

    If one is trained to conceive all variations of outpoints (illogics) and
studies up to conceive an ideal and gains  familiarity  with  the  scene  or
type of area, his ability to observe and handle things would  be  considered
almost supernatural.

                                   L. RON HUBBARD

LRH:dz.nf   Founder
Copyright Q 1970
by L. Ron Hubbard
ALL RIGHTS RESERVED

23

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 19 MAY 1970

Remimeo

Data Series 8

SANITY

    An observer has to be sane to sanely observe.

    This has been so far out in the society that the word "sane" itself  has
come to mean "conservative" or "cautious." Or something you can agree  with.
The 19th century psychologist decided  he  could  not  define  "normal"  and
there weren't any normal people. The 14th century psychiatrist is  the  20th
century "authority" on sanity. Yet an examination of such shows them  to  be
unable to demonstrate it personally or bring it about, much less define it.

    Dictionaries say it is  "health,  soundness  of  body  or  mind;  level-
headedness, reasonableness."

    Yet sanity is vital to accurate observation.

                          FIXED IDEAS

    The "id6e fixe" is the bug in sanity.

    Whenever an observer himself has fixed ideas he tends to  look  at  them
not at the information.

    Prejudiced people are suffering mainly from an "id6e fixe."

    The strange part of it is that the "id6e  fixe"  they  think  they  have
isn't the one they do have.

    An example of this is the social "scientist" with a favorite  theory.  I
have seen tons of these birds pushing a theory as though  it  was  the  last
theory in the world and valuable as a ten-pound  diamond.  Such  throw  away
any  fact  that  does  not  agree  with  theory.  That's  how  19th  century
psychology went off the rails. All fixed ideas and no facts.

    The physical sciences in Hegel's time did the same thing. There  was  no
8th planet in the solar system, even when  found  in  a  telescope,  because
"seven is a perfect number so there can only be seven planets."

    History is full of idiocies-and idiots-with  fixed  ideas.  They  cannot
observe beyond the idea.

    A fixed idea  is  something  accepted  without  personal  inspection  or
agreement. It is the perfect "authority knows best."  It  is  the  "reliable
source." A typical one was the intelligence report accepted by the whole  US
Navy right up to 7 Dec. 1941, the date of destruction of  the  US  fleet  by
Jap  planes.  The  pre-Pearl  Harbor  report,  from  unimpeachably  reliable
sources was "the Japanese cannot fly-they have no  sense  of  balance."  The
report overlooked that the Japs  were  the  world's  greatest  acrobats!  It
became a fixed idea that caused the neglect of all other reports.

    A fixed idea is uninspected. It blocks the existence of any contrary
    observation.

    Most  reactionaries  (people  resisting  all  progress  or  action)  are
suffering from fixed ideas which they received from "authorities," which  no
actual experience alters.

    That British red-coated infantry never took cover was  another  one.  It
took a score or two of wars and fantastic loss of life to finally  break  it
down. If any single fixed idea destroyed the British Empire, this one  is  a
candidate.

                         NORMAL SCENE

    The reason a fixed idea can get so rooted and so overlooked is  that  it
appears normal or reasonable.

                               24

    And somebody or a lot of somebodies want to believe it.

    Thus a fixed idea can become an ideal. It is  probably  a  wrong  ideal.
Incapable Jap pilots would be a wish for a navy. It would be wonderful! Red-
coated infantry were supposed to be brave and unflinching.

    In both cases the ideal is irrational.

    A rational ideal has this law:

    THE PURPOSE OF THE ACTIVITY MUST BE PART OF THE IDEAL ONE HAS  FOR  THAT
ACTIVITY.

    A navy that has an ideal that the enemy can't fly is  stupidly  avoiding
its own purpose which is to fight.

    British infantry had the purpose of winning wars, not just looking
    brave.

    Thus one can analyze for a sane ideal  by  simply  asking,  "What's  the
purpose of the activity?" If the ideal is one that forwards the purpose,  it
will pass for sane.

    There are many factors which add up to an ideal scene. If  the  majority
of these forward the purpose of the activity, it can be said to  be  a  sane
ideal.

    If an ideal which does not forward the activity in any way is the  ideal
being stressed then a fixed idea is present and had better be inspected.

    This could be said to be a very harsh utilitarian view of things. But it
is not. The artistic plays its role in any ideal. Morale  has  its  part  in
any ideal.

    An ideal studio for an artist could be very beautiful or  very  ugly  so
long as it served him to produce his art.  If  it  was  very  beautiful  yet
hindered his artistic activities it would be a very crazy ideal scene.

    A handsome factory that produced would be a high ideal. But its nearness
to raw materials, transport  and  worker  housing  are  the  more  important
factors in an ideal of a factory. And its location in a  country  where  the
government made an atmosphere in which production could occur  could  be  an
overriding part of an "ideal scene."

    You have to look at what the area is for before you can say  whether  it
is ideal or not.

    And if its area is too limited to produce or too expensive for it to  be
solvent, then it isn't a sane scene.

                       URGESTOIMPROVE

    Sometimes the urge to improve an activity is such  that  it  injures  or
destroys the activity.

    If one is familiar with the type of activity he must also  realize  that
there is a law involved.

    THE FACT THAT SOMETHING IS ACTUALLY OPERATING AND SOLVENT  CAN  OUTWEIGH
THE UNTESTED ADVANTAGES OF CHANGING IT.

    In other words, an ideal scene might be vastly different but the  actual
scene IS operating.

    So the factor of OBSESSIVE CHANGE enters. Change can destroy with
    ferocity.

    Whole areas of London, jammed with small but customer-filled shops, have
been swept away to make room for  chromium  high-rent  modern  stores  which
stand empty of buyers.

    Birmingham, where you could get anything made, had all  its  tiny  craft
shops swept away and replaced with high-rent huge new buildings all on  some
progress-crazy psychotic break.

    Possibly the new stores and the huge new shops fitted somebody's "ideal"
but they did not match an actual operating environment.

    It is this difference between an ideal scene and a practical scene which
brings down many old businesses and civilizations.

    Therefore, to have an ideal, familiarity with what works is desirable.
      25

    It is quite possible without any familiarity, to  imagine  a  successful
ideal. BUT IT MUST NOT HAVE ANY FIXED IDEAS IN IT.

    It  is  the  fixed  idea  that  knocks  a  practical  operating   living
environment in the head.

    Do-gooders are always at this. They see in a  row  of  old  shacks,  not
economic independence and a lazy life but P-0-V-E-R-T-Y. So they get  a  new
housing project built, shoot taxes into the sky, put total control on a  lot
of people and cave in a society.

    The do-gooder is pushing the 19th century fixed idea  of  the  Comte  de
SaintSimon-to gear the whole economy down to  the  poorest  man  in  it.  In
other words to reward only the downstat. Everyone becomes a slave of  course
but it sure sounds good.

    Newspapermen are probably the  world's  worst  observers.  They  observe
through the fixed ideas of the publisher or the  prevailing  control  group.
Their stories are given  them  before  they  leave  the  office.  Yet  their
observations advise the public and the government!

    The outpoints to be found  in  any  contemporary  newspaper  brand  most
stories as false before one proceeds more than a paragraph.

    Yet this is what the world public is expected to run on.

    Naturally it distorts the scene toward raving insanity.  This  conflicts
with the native logic of people so the public thinks the world a lot  madder
than it really is.

    In two cities all newspapers were suspended from publication for quite a
period. In both, crime dropped to zero! And resumed  again  when  newspapers
were again published.

    The ideal scene of the citizen in his workaday world is vastly different
than the scene depicted in a newspaper.

    The difference between the two can make one feel quite weird.

    Thus there should not be too wide a difference between the ideal and the
represented scene. And not too wide a difference between the ideal  and  the
actual scene.

    R (reality) consists of the is-ness of things. One can improve upon this
is-ness to bring about an ideal and lead the R up  to  it.  This  is  normal
improvement and is accepted as sane.

    One can also degrade the R by dropping the representation  (description)
of  the  scene  well  below  the  actual.  In  the  black  propaganda   work
traditionally  carried  on  by  many  governments  this  latter   trick   of
corrupting the R is the means used to foment internal revolt and war.

    Both actions of upgrade and downgrade are  outpoints  when  reported  as
facts. "We made E1000 in reserves this week" is as crazily outpoint as  "the
government went broke this week" when either one is not the truth.

    When the report says, "we should plan a higher income," it is leading to
a higher idea! and is not an outpoint mainly because it is not  representing
any fact but a hopeful and ambitious management.

                           5 POINTS

    When none of the outpoints are present, yet you do have reports and  the
scene is functioning and fulfilling its  purpose  one  would  have  what  he
could call a sane scene.

    If all 5 points were absent yet  the  scene  was  not  functioning  well
enough to live, it would be such  a  departure  from  the  ideal  that  that
itself would be outpoint in that importance was altered. What  is  out  here
is the whole situation! The situation analysis would be instantly visible.

    But in practice this last happens only in theory,  not  in  practice.  A
collapsing situation is forecast by outpoints in its data.

    Organisms and organizations tend to survive.

    A decline of survival is attended also by outpoints.

                               26

                      SANITY IS SURVIVAL
    Anything not only survives better when sane but  it  is  true  that  the
insane doesn't survive.

    Thus survival potential can be measured to a considerable degree by  the
absence of outpoints.

    This does not mean that sane men can't be  shot  or  sane  organizations
can't be destroyed. It means only that there is  far  less  chance  of  them
being shot and destroyed.

    So long as men  and  organizations  are  connected  to  insane  men  and
organizations, wild things can and do happen unexpectedly.

    But usually such things can be predicted by outpoints in others.

    When sane men and organizations exist in a broad scene that is convulsed
with irrationality, it takes very keen observation and a good grip on  logic
and fast action to stay alive. This is known as  "environmental  challenge."
It can be overdone! Too much challenge can overwhelm.

    The difference between such happening to a sane man or organization  and
to the insane would be that the failure did not itself become a fixed idea.

                           INSANITY
    The 5 primary illogics or outpoints as we call them are  of  course  the
anatomy of insanity.

    In their many variations the insanity of any scene can  be  sounded  and
the nucleus of it located.

    By locating and then closely inspecting, such a point  of  insanity  can
then be handled.

    When you know what insanity really is  you  can  then  confront  it  and
handle it. One is not driven  into  a  huge  generality  of  "everything  is
insane."

    By detecting and eliminating small insane  areas,  taking  care  not  to
destroy the sane things around it, one can gradually lift any  situation  up
to sanity and survival.

    By seeing what is insane in a scene and seeing why it is insane, one has
by comparison also found what is sane.

    By locating and understanding outpoints one finds  the  pluspoints;  for
any given situation.

    And that is often quite a relief.

L. RON HUBBARD
Founder

LRH:nt.rd.nf Copyright c 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

27

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 23 MAY 1970

Remimeo

Data Series 9

ERRORS

    Many who begin to use "illogics," who have not drilled on them  so  they
can rattle them off, choose errors instead of outpoints.

    An error may show something else. It is nothing in itself.

    An error obscures or alters a datum.

    Example: Asking someone to spot the outpoints  in  a  Russian  passenger
vacation cruise liner in a foreign port, the answers were, "The  hammer  and
sickle are upside down." "The courtesy flag is not flying  right  side  up."
These aren't outpoints. The hammer and sickle weren't  backwards  so  saying
it was an outpoint.  The  actual  outpoint  was  passenger  vacation  cruise
liner. There is no Russian idle class. It was too big to be  giving  cruises
to winning tractor drivers. Russian and vacation cruise liner just don't  go
together. Either the reports of Russian refusal to let  Russians  travel  is
false or it wasn't a vacation  cruise  liner  but  it  was.  Hence  it's  an
outpoint.  An  omitted  datum.  Two  contrary  data  means  one  is   false.
Investigation disclosed it was Russian  all  right  and  a  vacation  cruise
liner all right. BUT IT WAS  CHARTERED  TO  AN  ITALIAN  COMPANY  THAT  SOLD
CRUISES TO ITALIANS!

    But this leads to a new outpoint.  How  come  the  workers  paradise  is
building huge ships for capitalist pleasures?

    If anyone like a Martian was tracing down what's  out  on  this  planet,
this one outpoint would lead to others.

    A situation analysis would indicate an  investigation  of  Russia  where
outpoints abound and the Martian would know a lot of  what's  wrong  on  the
planet,

    In doing so he would find a lot of capitalistic  outpoints  which  would
lead him to investigate the so-called West  and  he  would  have  the  basic
"cold war" of communism versus capitalism.

    This would lead him into new data the two have in common (economics) and
a data analysis of economics would  discover  the  screwiest  bunch  on  the
planet, the international banker playing off both sides.

    He would have analyzed the planet.

    Given that he knew or could translate languages, it  might  take  him  a
week, starting  with  a  Russian  luxury  cruise  liner,  to  run  down  the
planetary bad spot.

    Now if he reversed his investigation and used PLUSPOINTS he would arrive
with a situation analysis of what group would be  strong  enough  to  handle
the down spot and by investigation possibly pinpoint  what  could  tip  over
the bad spot.

    If he just used "errors" he would get no place.

    The ideal he would have to be working from would be a  planet  at  peace
where individuals could go about their affairs and be happy without  threats
of immediate

                              28

arrest or destruction. It would be a very simple ideal or it would be  based
only on how planetary populations and cultures survive and that  is  already
laid down in an earlier rule in this series.

    Ask somebody to look at a table used for meals at the end of a meal  and
indicate any outpoints. Usually he'll point out a dirty plate or  crumbs  or
an ashtray not emptied. They are not outpoints. When  people  finish  eating
one expects dirty plates, crumbs and full ashtrays. If none of these  things
were present there might be several outpoints to note. The  end  of  a  meal
with table and plates all clean would be a reversed sequence. That would  be
an outpoint. Evidentially the dinner has been  omitted  and  that  would  be
quite  an  outpoint!  Obviously  no  meal  has  been  served  so  there's  a
falsehood. So here are three outpoints.

    It is best to get what outpoints are down pat. One does  this  first  by
thinking up examples and then by observing some body of  data  and  then  by
looking at various scenes.

    It will be found that outpoints are really few unless the activity is
    very irrational.

    Simple errors on the other hand can be found in legions in any scene.

    Child's games often include, "What's wrong with this  picture?"  Usually
they are just errors like a road sign upside down. But if you  had  a  brown
rabbit in winter holding down a man with  its  front  paws  and  a  caption,
"Japanese parasols attack ," you'd have some real outpoints.

    A lot of people would try to figure it  out  and  supply  new  outpoints
(being reasonable). A learned professor could point out the symbolism.  Some
would laugh it off. Some would be annoyed by  it.  And  the  reason  anybody
would do anything about it is that it is sort of  painful  to  confront  the
irrational so instead of seeing its is-ness of illogics an  effort  is  made
to make it logical or to throw it away.

    The reason misunderstood words or typographical errors were not regarded
as a barrier to study was that people converted them or  not-ised  them.  In
actual  fact  a  word  one  does  not  understand  made  a  missing   datum.
Reasonableness or nonconfront enter in and one drops the book.

    Errors do not count in pluspoints either.

    That a factory has a few errors is no  real  indicator.  A  factory  has
pluspoints to the degree it attains its  ideal  and  fulfills  its  purpose.
That some of its machinery needs repair might not even be  an  outpoint.  If
the general machinery of the place is good for enough years to  easily  work
off its replacement value there is a pluspoint.

    People applying fixed or wrong ideals to  scene  are  only  pointing  up
errors in their own ideals, not those of the scene!

    A reformer who had a strict Dutch mother looks  at  a  primitive  Indian
settlement and  sees  children  playing  in  mud  and  adults  going  around
unclothed. He forces them to live cleanly and cuts off the  sun  by  putting
them in clothes-they lose their immunities required to live and die off.  He
missed the pluspoint that these Indians had survived hundreds  of  years  in
this area that would kill a white man in a year!

    Thus errors are usually a comparison to one's personal ideals. Outpoints
compare to the ideal for that particular scene.

                                   L. RON HUBBARD

LRH:nt.cc.nf     Founder
Copyright c 1970
by L. Ron Hubbard
ALL RIGHTS RESERVED

29

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 23 JUNE 1970

Remimeo

Data Series 10

THE MISSING SCENE

    The biggest "omitted data" would be the whole scene.

    A person who does not know how the scene should be can  thereafter  miss
most of the outpoints in it.

    An example is the continual rewrite of the International Code (signaling
by flags between ships) by some "convention" composed  of  clerks  who  have
never gone to sea. Not knowing the scene, the International Code of  Signals
now contains "How are your kidneys?" but nothing about lifeboats.

    College education became rather discredited  in  Europe  until  students
were required to work in areas of actual practice as part of their  studies.
Educated far from reality students had "no scene." Thus  no  data  they  had
was related by them to an actual activity. There was even an  era  when  the
"practical man" or "practical engineer" was held in contempt. That was  when
the present culture started to go down.

    On the other hand one of the most long-lived activities  around  is  the
wine industry of Portugal. It has almost no  theory  trained.  It  is  total
scene. Every job in it is by apprenticeship for years. It is  very  constant
and very successful.

    A good blend would be theory and practical in balance.  That  gives  one
data and activity. But it could be improved  by  stressing  also  the  ideal
scene.

                        BODIES OF DATA

    Data classifies in similar connections or similar locations.

    A body of data is associated by the subject to which it is applicable or
by the geographical area to which it belongs.

    A body of data can also be grouped as to time, like an historical
    period.

    Illogic occurs when one or more data is misplaced into the wrong body of
data for it.

    An example would be "Los Angeles smog was growing worse so we fined  New
York." That is pretty obviously a misplace.

    "Cars were no longer in use. Bacterial warfare had taken its toll."

    "I am sorry madam but you cannot travel first class on a third class
    passport."

    Humanoid response to such displacements is to be reasonable. A new false
datum is dreamed up and put into the body of data to explain why that  datum
is included. (Reasonableness is  often  inserted  as  explanation  of  other
outpoints also.)

    In the smog one, it could be dreamed  up  that  New  York's  exports  or
imports were causing LA smog.

                               30

    In the car one, it could be imagined that  bacteriological  warfare  had
wiped out all the people.

    In the train one, it could be inserted that in that  country,  passports
were used instead of tickets.

    The brain strains to correctly classify data into its own zones  and  is
very rejective or imaginative when it is not.

    Intelligence tests accidentally use this one very often.

    It remains that an outpoint can occur when a datum belonging to one zone
of data, location or time, is inserted into another zone where it doesn't.

    Algebra is sometimes hard to learn for some because NUMBERS are  invaded
by LETTERS. 2x = 10. X is of course 5. But part  of  a  new  student's  mind
says letters are letters and make words.

    Primitive rejective responses to foreigners is a mental  reaction  to  a
body of people, in this case, being invaded by a person not of that tribe.

    If the scene is wholly unknown, one doesn't know what  data  belongs  to
it. Thus a sense of confusion results. Recruits can be sent for  ruddy  rods
for rifles and apprentice painters can be ordered to get cans  of  sky  blue
lampblack.

    A sense of humor is in part an ability to spot outpoints that should  be
rejected from a body of data. In fact a sense of  humor  is  based  on  both
rejection and absurd outpoints of all types.

    Reasonable people accept displacements with an  amazing  tranquility  by
imagining connecting links or assuming they do not know the ideal  scene.  A
reasonable person would accept a pig in a parlor  by  imagining  that  there
was a good reason for it. And leave the pig in the parlor and  revise  their
own ideal scene!

    Yet pigs belong to a body of data including barns, pens, farms, animals.
And parlors belong  to  a  body  of  data  including  teacups,  knickknacks,
conversation and humans.

    Possibly Professor Wundt who  "discovered"  in  1879  that  humans  were
animals had  seen  too  many  pigs  in  parlors!  And  based  the  whole  of
"psychology" on a confusion of bodies of data!

    Murder in a hospital, as done by psychiatry, would  be  a  confusion  of
bodies of actions. Actions belong to their own bodies of data.

    One drives a car, rides a horse. One doesn't ride  a  car  but  one  can
drive a horse. But the action, the motions involved with,  driving  a  horse
are very different than those used in driving a  car.  This  is  a  language
breakdown called a "homonym." One word means two different things.  Japanese
is an easy language except  for  its  use  of  the  same  word  for  several
different things.  Two  Japanese  talking  commonly  have  to  draw  Chinese
characters (Japanese is written with Chinese characters) to  each  other  to
unravel what they mean. They are  in  a  perpetual  struggle  to  pry  apart
bodies of data.

    " 1234 Red 789 P 987 Green 432 Apple" as a statement would probably  tie
up CIA codebreakers for weeks as they would know it was  a  code.  The  same
statement would tie up a football coach as he  would  know  it  was  a  team
play. A mathematician would know it fitted into  some  other  activity  than
his. Hardly anyone would classify it as  a  totally  meaningless  series  of
symbols.

    So there is a reverse compulsion-to try to fit any datum found into some
body of data.

    The mind operates toward logic, particularly in classes of things.

                               31

    The sensible handling of data  of  course  includes  spotting  a  datum,
terminal, item, action, grouped in with a body of data wrong for it. And  in
spotting that a datum does not have to belong anywhere at all.

    Included in mental abilities is putting similar data into  one  type  of
action, items, or data. Car parts, traffic rules, communications,  are  each
a body of data in which one can fit similar data.

    When a person has some idea of the scene involved, he should be able  to
separate the data in it into similar groups.

    An org board is an example of this. Sections are broad classes of action
or items into which one can fit the related data. Departments are a  broader
body of related data, actions, items. Divisions are even broader  but  still
cover related classes of data. The whole org is a very broad class of  data,
determined in part by the type of product being made.

    If a person has trouble relating data to its proper body of data (if  he
were unaware or "reasonable") he would have an awful lot of trouble  finding
his way around an org or routing despatches or  getting  things  or  wearing
his own hat.

    Orders are a broad class of  data.  Orders  from  proper  sources  is  a
narrower body of data. If a  person  cannot  tell  the  difference  he  will
follow anyone's orders. And that will snarl him up most thoroughly.

    I once knew a carpenter so obliging and so  unable  to  classify  orders
that he built knickknacks, cabinets,  shelves,  for  any  staff  member  who
asked and wasted all the time and materials and orders from  his  boss  that
were to  have  built  a  house!  The  house  materials  and  money  and  the
carpenter's time and pay were all expended  without  anything  of  value  to
show for it! Not only was he unable to relate orders to  their  own  classes
but also couldn't relate materials and plans to a house!

    In most miscarriages of projects it will be found that  someone  on  the
line cannot relate data or actions to their own  classes.  Along  with  this
goes other illogics.

    So the ability to spot illogics in a known scene can directly relate  to
efficiency and even to success and survival.

    A switch intended for a house put into  an  airplane  electrical  system
cuts out at 30,000 feet due to the wrong metal to withstand cold  and  there
goes the airplane. A part from one class of parts  is  included  wrongly  in
another class of parts.

    So there is an INCORRECTLY INCLUDED DATUM which is a  companion  to  the
OMITTED DATUM as an outpoint.

    This most commonly occurs when, in the mind, the scene itself is missing
and the first thing needed to classify data (scene) is not there.

    An example is camera storage by someone who has  no  idea  of  types  of
cameras. Instead of classifying all the  needful  bits  of  a  certain  view
camera in one box, one  inevitably  gets  the  lens  hoods  of  all  cameras
jumbled into one box marked "lens  hoods."  To  assemble  or  use  the  view
camera one spends hours trying to find its parts  in  boxes  neatly  labeled
"camera backs," "lenses," "tripods," etc.

    Here, when the scene of what  a  set  up  view  camera  looks  like  and
operates like, is missing, one gets a closer  identification  of  data  than
exists. Lens hoods are lens hoods. Tripods are tripods. Thus a wrong  system
of classification occurs out of scene ignorance.

    A traveler unable to distinguish one uniform from another "solves" it by
classifying all uniforms as "porters." Hands his bag to an  arrogant  police
captain and that's how he spent his vacation, in jail.

                               32

    Lack of the scene brings about too tight an identification of one  thing
with another. This can also exclude a vital bit making a disassociation.

    A newly called-up army lieutenant  passes  right  on  by  an  enemy  spy
dressed as one of his own soldiers. An  experienced  sergeant  right  behind
him claps the spy in jail accurately because "he wasn't wearing 'is 'at  the
way we do in the Fusileers!"

    Times change data classification. In 1920 anyone with a  camera  near  a
seaport was a spy. In 1960 anyone  not  carrying  a  camera  couldn't  be  a
tourist so was watched!

    So the scene for one cultural period is not the scene for another.

    Thus a class of data for a given time belongs  broadly  or  narrowly  to
itself. Including a datum in it or from another time or  excluding  a  datum
from it, or forcing a datum to have a class can in any  combination  produce
an illogical situation.

    Some knowledge of the scene itself is vital to an accurate  and  logical
assembly or review of data.

    The scene therefore, knowledge of, is the basic "omitted data."

    The remedy of course is to get more data on what the scene itself really
should consist of. When the scene is missing  one  has  to  study  what  the
scene is supposed to consist of, just not more random data about it.

L. RON HUBBARD
Founder

LRH:sb.nf Copyright c 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

33

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 30 JUNE 1970

Remimeo

Data Series 11

THE SITUATION

    Probably the hardest meaning to get across is the definition of
    "SITUATION."

    One can say variously, "Isolate the actual situation" or "Work out  what
the situation is" and get the most remarkable results.

    To some, a despatch is a situation. A small error to others is a
    situation.

    Yet, if one wishes to know and use data and logic one must know  exactly
what is meant in this logic series by SITUATION.

    English has several meanings for the one word. In the dictionary it's  a
"place," a 64state or condition of affairs,"  "a  momentous  combination  of
circumstances," "a clash of passions or  personalities,"  or  "a  job."  One
gets the feeling that people are fumbling around for  a  meaning  they  know
must be there.

    For our purposes we had better give an exact definition of what is meant
by SITUATION. If we are going  to  do  a  situation  analysis  by  doing  an
analysis of data, then WHAT is a situation?

    We can therefore specifically define for our purposes in logic the  word
SITUATION.

    A SITUATION IS A MAJOR DEPARTURE FROM THE IDEAL SCENE.

    This means a wide and significant or dangerous or  potentially  damaging
CIRCUMSTANCE or STATE OF AFFAIRS which means that the IDEAL SCENE  has  been
departed from and doesn't fully exist in that area.

                       THEIDEALSCENE

    One has to work out or know  what  the  ideal  scene  would  be  for  an
organization or department or social strata or an activity to  know  that  a
wide big flaw existed in it.

    To be somewhat overly illustrative about it, let us take a town that has
no one living in it.

    One would have to figure out what was the ideal scene  of  a  town.  Any
town. It would be a place where people lived, worked, ate, slept,  survived.
It could be pretty or historical or well designed or quaint. Each  of  these
would possibly add purpose or color to the town.

BUT this town in question has NO people living in it.

That is a departure from the ideal scene of towns.

Therefore THE SITUATION would be NO PEOPLE LIVE IN THIS "TOWN."

Data analysis would lead us to this by noting outpoints.

                           34

    6 P.M. - No smoke from house chimneys. (omitted item)

    9 P.M. - No lights. (omitted item)

    Dawn - No dogs. (omitted terminals)

    1910 election poster. (wrong time)

    That would be enough. We would then realize  that  a  SITUATION  existed
because data analysis is also done against the ideal scene.

    We would know enough about it to look more closely.

    No people! That's the SITUATION.

                          HANDLING

    Thus if one were responsible for the area one would now know what to
    handle.

    How he handled it  depends  upon  (a)  the  need,  (b)  availability  of
resources. and (c) capability.

    Obviously if it's supposed to have people in it and if one needs a  town
there one would have to get a bright idea or  a  dozen  and  eventually  get
people to live there. How fast it could be done depends on the  availability
of resources-those there or what one has  (even  as  little  resource  as  a
voice, paper, pen, comm lines).

    One's own capability to get ideas or work or the capabilities of  people
are a major factor in handling.

    But so far as the SITUATION is concerned, it exists whether it is
    handled or not.

                   HOW TO FIND A SITUATION

    When you are called upon to find out if there  IS  a  situation  (as  an
inspector or official or soldier or cat or king, whatever)  you  can  follow
these steps and arrive with what the situation is every time-

1.    Observe.

2.    Notice an oddity of any kind or none.

3.    Establish what the ideal scene would be for what is observed.

4.    Count the outpoints now visible.

5.    Following up the outpoints observe more closely.

6.    Establish even more simply what the ideal scene would be.

7.    The situation will be THE MOST MAJOR DEPARTURE FROM THE IDEAL SCENE.

                          HANDLING

    Just as you proceed to the MOST MAJOR SITUATION-go big, when it comes to
handling it usually occurs that reverse is true-go small!

    It is seldom you can handle it all at one bang. (Of course that happens
    too.)

    But just because the SITUATION is big is no real reason the solution
    must be.

    Solutions work on gradient scales. Little by more by more.

                              35

    When you really see a SITUATION it is often so big and so appalling  one
can feel incapable.

    The need to handle comes first.

    The resources available come next.

    The capability comes third.

    Estimate these and by getting a very bright workable (often very simple)
idea, one can make a start.

    An activity can get so wide of the ideal scene the people in it are just
in a confusion. They do all sorts of odd irrelevant things, often  hurt  the
activity further.

    Follow the  steps  given  1-7  above  and  you  will  have  grasped  the
SITUATION. You will then be able to do (a), (b), (c).

    That begins to make things come right.

    In that way most situations can be both defined and handled.

                         INTERFERENCE

    Lots of people, often with lots of authority, get mired into situations.
They do not know they are in anything that could  be  defined,  isolated  or
stated. They bat madly at unimportant dust motes  or  each  other  and  just
mire in more deeply.

    Whole civilizations uniformly go the route just that way.

    So do orgs, important activities and individuals.

    One can handle exactly as above, if one practices up so he can really do
the drill on life.

    The only danger is that the situation can be so far from any ideal  that
others with fixed ideas and madness can defy the most accurate and  sensible
solutions.

    But that's part of the situation, isn't it?

    Data analysis is done to make a more direct observation of  exactly  the
right area possible. One can then establish the exact SITUATION.

    It's a piece of freedom to be able to do this.

L. RON HUBBARD
Founder

LRH:sb.cden.gm Copyright 10 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

36

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 5 JULY 1970

Remimeo

Data Series 12

HOW TO FIND AND ESTABLISH AN IDEAL SCENE

    In order to detect, handle or remedy situations one has to  be  able  to
understand and work out several things.

    These are defining the ideal scene itself, detect without error or guess
any departure on it, find out WHY a departure occurred and work out a  means
of reverting back to the ideal scene.

    In order to resolve a situation fully one has to get the real reason WHY
a departure from the ideal scene occurred.

    "What was changed?" or "What changed?" is the same question.

    That "change" is the root of departures comes from  a  series  of  plant
experiments I conducted. (The type  of  experimentation  was  undertaken  to
study cellular life behavior and reaction to see if it was a different  type
of life-it isn't. The experiments themselves were later repeated in  various
universities and were the subject of much press for them over the world.)

    In setting up conditions of growth I observed  that  plants  on  various
occasions greatly declined suddenly. In each case I was able  to  trace  the
last major CHANGE  that  had  occurred  and  correct  it.  Changes  made  in
temperature, water  volume,  humidity,  ventilation,  greatly  affected  the
plants in terms of wilt, decreased growth rate, increase in parasites, etc.

    When THE  change  was  isolated  and  the  condition  reverted  to  that
occurring during the previous healthy period, a recovery would occur.

    At first glance this may seem obvious. Yet in actual practice it was not
    easy to do.

    Gardeners' records would omit vital data or alter importance or drop out
time, etc. A gardener might seek  to  cover  up  for  himself  or  a  fellow
worker. He tended to make  himself  right  and  would  enter  falsehoods  or
reassurance that was a falsehood into the analysis.

    A new gardener would seem to affect the plants  greatly  and  one  could
build a personality influence theory on this-until  one  found  that,  being
untrained in the procedure used, he would enter  even  more  outpoints  than
usual.

    At such a juncture one would of course  train  the  gardener.  BUT  that
didn't locate WHAT had been changed. And one had to locate that to  get  the
plants to recover. The conditions in use  were  extreme  forcing  conditions
anyway and lapse of duty was very apparent. Sixteen-foot  hothouse  American
corn from seeds usually furnishing 5-foot stocks, 43 tomatoes to  the  truss
where 5 is more usual were the demands being met. So any  change  showed  up
at once.

    The fact of change itself was a vital point as well. One  discovery  was
that life does best in a near optimum constancy-meaning that change just  as
change is usually harmful to plant life.

    The fact of isolating change in the  environment  as  the  sole  harmful
cause was one discovery.

                               37

    That one had to isolate THE change in order to obtain full recovery  was
another discovery.

    Change itself was not bad but in  this  experimental  series  conditions
were set as optimum and the beneficial changes had already  been  made  with
remarkable results. Thus one was observing change from the optimum.

    This would be the same thing as "departures from the ideal scene."

    The action was always

        1.  Observe the decline.

        2.  Locate the exact change which had been made.

        3.  Revert THE change.

        4.  A return to the near ideal scene would occur if one were
           maintaining the ideal scene meanwhile.

                        THEIDEALSCENE

    There are two scenes:

        A.  The ideal scene

        B.  The existing scene,

    These of course can be wide apart.

    How does one know the ideal scene?

    At first thought it would be very difficult for a person not  an  expert
to know the idealscene.

    For years certain "authoritarian" people in the field of mental  healing
fought with lies and great guile to obscure the fact that  the  ideal  scene
in mental healing can be known to anyone. Such imprisoned and  tortured  and
murdered human beings with the excuse that they  themselves  were  the  only
experts. "It takes 12 years  to  make  a  psychiatrist."  "Expert  skill  is
required to kill a patient."

    The existing scene these "experts" made was a slaughterhouse for asylums
and the insanity and crime statistics soaring.

    They fought like maniacs to  obscure  the  ideal  scene  and  hired  and
coerced an army of agents,  "reporters,"  "officials,"  and  such  to  smash
anyone who sought to present the ideal scene or ways to  attain  it.  Indeed
it was a world gone mad with even the police and governments  hoodwinked  by
these "experts."

    Yet any citizen knew the ideal scene  had  he  not  been  so  propaganda
frightened by the existing scene.

    By constantly  pounding  in  the  "naturalness"  of  an  existing  scene
consisting of  madness,  crime,  torture,  seizure  and  murder,  these  mad
"experts"  PUT  THE  IDEAL  SCENE  SO  FAR  FROM  REACH  THAT  IT   APPEARED
INCREDIBLE. It was so bad a situation that anyone proposing the ideal  scene
was actively resisted!

    Yet the ideal scene is so easy to state  that  any  citizen  could  have
stated it at any time. And often believed it was occurring!

    The ideal scene of an asylum  would  be  people  recovering  in  a  calm
atmosphere,  restored  to  any  previous  ability,  emerging  competent  and
confident.

    The ideal scene in the society would be, probably,  a  safe  environment
wherein one could happily make his way through life.

                               38

    Of course, the technology of the mind was  the  missing  data.  But  the
experts in charge of that sector of life paid out  hard  cash  to  hoods  to
prevent any such technology developing-a matter fully documented.

    The gap between the ideal scene and the existing scene can be very  wide
and in any endeavor elements exist that tend  to  prevent  a  total  closure
between the two.

    However, approached on a gradient with skill and determination, it can
    be done.

                          DEPARTURE

    The mental awareness that something is wrong with a scene is  the  point
at which one can begin reverting to the ideal scene.

    Without this awareness on the part of a GROUP then an individual can  be
much impeded in handling a situation.

    The mental processes of the person seeking to improve things  toward  an
ideal scene or change them back to an ideal scene  must  include  those  who
are also parts of the scene.

    Seeing something wrong without seeking to correct  it  degenerates  into
mere faultfinding and natter. This is about as far as many people  go.  That
something, real or imagined, is wrong with  the  scene  is  a  not  uncommon
state  of  mind.  Not  knowing  what's  intended  or  being  done,  or   the
limitations of resource or the magnitude and complexity of  opposition,  the
armchair  critic  can  be  dreadfully  unreal.  He  therefore  tends  to  be
suppressed, particularly by reactionaries (who try to keep it all as  it  is
regardless).

    Unfortunately, the continual battle of life then is between  the  critic
and the reactionary. As this often blows up  in  pointless  destruction,  it
can be seen there could be something wrong with both of them.

    Particularly the inactive carping critic is at fault on three counts.

        A.  He isn't doing anything about it.

        B.  He is not conceiving or broadcasting a real ideal scene.

        C.  He is not providing any gradient approach to actually attain an
           ideal scene.

    The reactionary of course simply resists any change regardless of who is
suffering providing the reactionary can retain what position and  possession
he may have.

    A revolutionary of course usually

        I . Is doing something about it even if violent.

        2.  Is conceiving and broadcasting his version of the ideal scene,
        and

        3.  Is planning and acting upon some means of bringing about his own
           idealscene.

    History and "progress" seem to be the revolutionary making  his  version
of progress over the dead bodies of reactionaries.

    And although it may be history  and  "progress"  the  cycle  is  usually
intensely destructive and ends up without attaining an ideal scene and  also
destroying any scene existing.

    The ancient world is filled with ruins over  which  one  can  wander  in
contemplative and philosophic reverie. These attempts to make  and  maintain
an ideal scene certainly left enough bruised masonry around.

    So it is really not enough to natter and it's rather too much to  thrust
violent change down on the heads of one and all including the objectors.

                               39

    Violent revolution comes about when the actual ideal scene has not  been
properly stated and when it excludes significant parts of the group.

    It's no good having a revolution if the end product will  be  a  FURTHER
departure from the ideal scene.

    The pastoral nonsense of Jean Jacques Rousseau was about as wide from an
ideal scene as you could get, and it and other efforts, also  wide,  brought
on the French Revolution.

    The Russian 1917 revolution had already been preceded by the  democratic
Kerensky revolt. But it failed because  Russia  being  Russia  was  about  a
century and a half late.

    Also the French Revolution was late.

    And in both cases  those  who  should  have  led  didn't.  Lesser  ranks
overthrew command.

    These and countless other human upheavals mark the fluttering  pages  of
history and history will be written in  similar  vein  again  and  again  to
eternity unless some sense and logic gets into the scene.

    Revolt is only an expression of too long unmended  departures  from  the
ideal scene of society.

    Usually the stitches taken to mend the growing social order are too weak
and too hastily improvised to prevent the cultural fabric  from  being  torn
to rags.

    Street battles and angry infantry are the direct opposite of the ideal
    political scene.

    What was needed in such a case was an awareness of  departure  from  the
ideal scene, the discovery of WHY a departure occurred and a gradient,  real
and determined program to return the scene closer to the ideal.

    The elements of improved mechanical arts and progress in the  humanities
may be utilized to effect the recovery. In any event  (which  is  missed  by
the reactionary and his "good  old  days")  cultures  do  change  and  those
changes are a part of any new  ideal  scene.  So  one  does  not  achieve  a
reversion to the ideal by turning back the clock. One must be bright  enough
to include improvements in a new ideal scene.

                   IDEAL SCENE AND PURPOSE

    Let us look this over, this concept of the ideal scene, and see that  it
is not a very complex thing.

    One doesn't have to be much of an expert to see what an ideal scene
    would be.

    The complex parts of the whole may not make up the whole, but  they  are
not really vital to conceiving an ideal scene for any activity, as small  as
a family or as big as a planet.

    The entire concept of an ideal scene for any activity is really a  clean
statement of its PURPOSE.

    All one has to ask is "What's the purpose of this?" and one will be able
to work out what the ideal scene of "this" is.

    To give a pedestrian example let us take a shoe  shop.  Its  purpose  is
obviously to sell or provide people with shoes. The ideal  scene  is  almost
as simple as "This activity sells or provides people with shoes."

    Now no matter how complex may be  the  business  or  economics  of  shoe
sales, the fact remains that that is almost the ideal scene.

    Only one factor is now missing: TIME.

                               40

    The complete ideal scene of the shoe shop is  then,  "This  activity  is
intended to provide people with shoes for (time)." It can be always  or  for
its owner's lifetime or for the duration of the owner's stay in the town  or
the duration of the state fair.

    Now we can see departures from the ideal scene of this shoe store.

    One has to work out fairly correctly what the purpose of an activity  is
and how long it is to endure before one can make a statement  of  the  ideal
scene.

    From this one can work out the complexities which compose  the  activity
in order to establish it in the first  place  including  the  speed  of  the
gradient (how much shoe store how fast) and also how to  spot  the  fact  of
departure from the ideal scene.

    This process would also work on any portion of the  shoe  store  if  the
main ideal is not also violated. The  children's  department,  the  cashier,
the stock clerk also have their sub-ideal scenes. And departures from  their
ideal scenes can be noted.

    It doesn't matter what the activity is,  large  or  small,  romantic  or
humdrum, its ideal scene and its sub-ideal scenes  are  arrived  at  in  the
same way.

                    METHODS OF AWARENESS

    Statistics are the only sound measure of any production or any job or
    any activity.

    The moment that one goes into any dependence on opinion,  he  goes  into
quicksand and will see too late the fatal flaw in restoring anything.

    If the fact that anything can be given production statistics  seems  too
far out, it is visible that even a guard, who would at first glance seem  to
be producing  nothing  but  giving  only  security,  is  actually  producing
minutes, hours, weeks, years, of continued production TIME.

    Probably the most thoughtful exercise is not conceiving the ideal  scene
but working out what the production  statistic  of  it  is.  For  here,  the
activity or  subactivity  must  be  very  correctly  staticized  to  exactly
measure the ideal scene of any activity or the statistic will  itself  bring
about a departure!

    Just as the purpose from which the ideal scene is taken must be correct,
so must the statistic be all the more thoughtfully correct.

    As an example, if the ideal scene of the shoe store is given  the  total
statistic of its income then three things can happen:

        1.  It may cease to provide people with shoes that persuade them to
           come back for more.

        2.  It may sell shoes without enough profit to cover overhead and
           cease to exist.

        3.  It may conduct itself with more interest in the cashier than the
           customer and lose its trade.

    Probably its statistic is "percentage of citizens in the area profitably
shod by this store."

    Working out how long it takes to wear out an average pair of shoes,  any
ex-customer would be retired from the percentage after that  time  span  had
elapsed from buying his last pair.

    Given a fairly accurate and realistically updated  census  figure,  that
statistic would probably tell the tale of the ideal  scene,  which  has  its
element of continuance.

    The sole fixation on making money can depart from the scene. Abandonment
of making any money would certainly cause a departure of the shoe store.

    A commando battalion would have just as serious an examination  for  its
ideal scene and statistic as a shoe store! And it would give  a  very,  very
effective activity if

                               41

Mmlr~

fully worked out. You'd really have to work out, probably  better  than  the
generals who think they have, the  real  purpose  of  a  commando  battalion
(which is probably "to disperse enemy  preparations  by  unexpected  actions
and overinvolve enemy manpower in expensive guarding"). The statistic  could
be something like "our individual  soldiers  freed  from  opponents"  and/or
"casualties not occurring by reason of interrupted enemy preparations."

    In effect the commando battalion would be "producing." The results would
be an effective increase in men under arms for their own side.

                             WHY

    Knowing, then, the ideal scene and its statistic, one,  by  keeping  the
statistic, can notice without "reasonableness" or somebody's report or  some
fifth column propaganda, an immediate departure from the ideal scene.

    Remember, violent change only becomes seemingly vital when the departure
from the ideal scene is noticed too late .

    Opinion, reports, subject to outpoints as they almost always are, seldom
tell one more than somebody else's prejudices or his  efforts  to  cover  or
failures to observe.

    Now that a departure is seen  (because  the  statistic  drops)  one  can
quickly go about noticing when and so get at WHY.

    When he has the WHY of the departure he can proceed to handle it.

    The statistic, guarded against false reports, and verified, is  a  clean
statement not as subject to outpoints as other types of statements.

    Whole activities have been smashed by not having a statistic of  success
but taking an opinion of trouble,  and  reversely,  by  having  a  statistic
indicating disaster but a broadcast opinion  of  "great  success."  Probably
the latter is the more frequent.

    It is not possible to locate WHY the departure  soon  enough  to  remedy
unless one takes the most reliable datum available-which is the  datum  most
easily kept clean of outpoints-which is a statistic.

    You don't really even know there is  a  Why  unless  there  has  been  a
departure. And the departure may be very hard to spot without a statistic.

    I have seen a group producing like mad, doing totally great,  but  which
had no statistic, become the subject of wild  outpoints  and  even  contempt
within itself.

    If an activity lacks an ideal scene and a correct statistic for  it,  it
has no stable datum with which to rebuff  opinion  and  outpoints.  To  that
extent the group goes a bit mad.

    Group sanity depends. then.  upon  an  ideal  scene.  correct  sub-ideal
scenes and statistics to match.

    One of the calmest safest groups around had a bad reputation with fellow
groups because it did not have or make known its ideal  scene  and  did  not
have or release its statistics.

    And it had a hard time  of  it  for  quite  a  while,  meantime  working
exhaustedly but dedicatedly.

    Planet, nation, social groups,  businesses,  all  their  parts  and  the
individual have their ideal scene and their statistic, their departures  and
successes and failures. And none fall outside these data.

L. RON HUBBARD
Founder

LRH:sb.cden.nf Copyright 0 1970 by L. Ron Hubbard ALL. RIGHTS RESERVED

42

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 6 JULY 1970

Remimeo

Data Series 13

IRRATIONALITY

    Any and all irrationality is connected to departures from an ideal
    scene.

    Therefore outpoints indicate departures.

    It must follow then that rationality is connected to an ideal scene.

    These three assumptions should be studied, observed and fully grasped.

    They are very adventurous assumptions at first glance for  if  they  are
true then one has not only the definition of sanity in  an  organization  or
individual  but  also  of  neurosis  and  psychosis.  One  also  sees   that
organizations or social groups or companies or any third dynamic  (the  urge
to survival as a group) activity can be neurotic or psychotic.

    It therefore would follow  that  the  technology  of  the  ideal  scene,
existing scene,  departures,  outpoints  and  statistics  would  contain  or
indicate the means of establishing sane groups or individuals  or  measuring
their relative sanity or re-establishing relative sanity in them.

                      THE PLAGUE OF MAN

    Man has been harassed by irrationality in individual and  group  conduct
since there has been Man.

    The existing scene of Man's activities is so immersed in departures  and
outpoints that at first survey there would seem to be no  possible  handling
of the situation.

    Most people have accepted the existing conditions  as  "inevitable"  and
toss them off with a "that's life."

    This is of course an overwhelmed attitude.

    And it is true that the departure from any ideal is  so  distant  as  to
obscure any feeling of reality about possibly achieving an ideal scene  even
in a limited area.

    Philosophies  exist  to  "prove"  that  chaos  is  needful  to   furnish
challenge. That is like saying "Be  glad  you're  crazy"  (as  19th  century
psychologists did say). Or "Suffering refines one," as  the  playwrights  of
the early 20th century so fondly used in their plots.

    One whole religious order preached the necessity to accept Man as he is.

    Thus  Man  is  plagued  with  defeatism,  has  lacked  technology,   and
civilization after civilization has succumbed, either in a  flash  of  flame
and war or in the slow erosion of grinding distress.

    Most men, it has been said, live lives of quiet desperation.

    One doesn't have to live through several wars to learn that Man and  his
leaders are something less than sane.

    Every sword-waving conqueror has exploited Man's  seeming  inability  to
avoid brotherly slaughter and no conqueror or army  seems  to  have  noticed
that wars only rarely shift  boundaries  no  matter  how  many  are  killed.
Europe for centuries has

                               43

excelled in the development of marble  orchards  and  failed  remarkably  to
establish any lasting political scene at all.

    In other lands government leaders, who should have at  least  a  partial
duty of preserving their citizenry have sat raptly listening to  the  advice
of madmen for some centuries now. US leaders lately have taken to acting  on
the mental health guidance of many civilian committees, each  one  of  which
contains at least one  member  of  an  organization  directly  connected  to
Russia! The country most interested  in  fomenting  US  civil  commotion!  A
former head of CIA once cracked for a joke, "What if there  were  a  Russian
KGB  agent  inside  CIAT'  The  shudder  of  horror  that  went  through  US
politicians was interesting to see.  Yet  every  new  employee  of  CIA  was
"vetted" before employment by members  of  two  organizations  connected  to
Russia!  The  "American"  Psychological  Association  and   the   "American"
Psychiatric Association are directed  by  the  World  Federation  of  Mental
Health founded by Brock Chisholm, the companion of Alger Hiss and  Whittaker
Chambers, the famous US communist traitors. And the US government  pays  the
WFMH to hold congresses which are attended by  Russian  KGB  delegates.  And
all intelligence given the President on Vietnam, where the US was  "fighting
communism" was passed through the hands of a  man  whose  parents  are  both
Russian born communists. And the US Defense Department intelligence  on  the
same war was led and "coordinated" by another communist-connected employee.

    With that  many  outpoints  showing  up  in  their  social  welfare  and
intelligence scene, the US government seems something less  than  bright  in
wondering, "What riots?" "Why drugs?" "Why defeats?"

    The statistics of the US welfare and social scene under  the  domination
of the World Federation of Mental Health are  soaring  insanity,  crime  and
riot graphs. It is so bad that Russia will never have  to  fight  an  atomic
war. The US economic, political and social scene  will  deteriorate  and  is
deteriorating so rapidly that the US will have lost any  will  to  fight  or
any economic or social power to resist Russia.

    (In case you wonder as to the factualness of data given above, it is all
    documented.)

    I have given this existing scene so that you can see the outpoints.  The
deteriorated state of public safety in the US is well known.  The  fantastic
sums it spends are well known.

    I have given visible outpoints.

    One glance at psychiatric and psychological statistics  (which  are  all
negative) would tell any sane person that they must be doing something  else
as they were given all the money, political power and authority ever  needed
to handle  the  scene.  But  it  got  worse!  So,  checking  the  scene  for
outpoints, one finds them directly connected to the No. I  US  enemy.  Their
data is marvellous for outpoints. Paid to serve  the  US,  their  literature
discusses mainly abolishing boundaries and the Constitution.

    The US official, so drowned in the chatter and confusion of  double-talk
and false intelligence and situation  reports,  apparently  cannot  see  any
solution.  And  heaps  money  on  his  traitors  and  finances  their   avid
destruction of the country.

    Yet, outpoints are so many and so visible that  even  the  citizen  sees
them while the official remains apparently numb and inactive.

    Very well, Man can and does get drowned in his  own  irrationality.  And
his civilizations rise and fall.

    Man's primary plague is irrationality. He is not in the grip of a "death
wish," nor is he having a love affair with destruction. He has  just  lacked
any road out or the technology to put him on it.

                      RESOLVING THE SCENE

    All the US would have to do is count  up  the  outpoints,  look  at  the
statistics, drop their passionate affair with Russian  psychiatry,  conceive
an ideal scene of a  productive  America,  re-channel  welfare  monies  into
decent public works to give people jobs and

                               44

improve productivity per capita, knock off foreign funds and wars, give  the
money to increasing the value of American resources  and  even  now  the  US
would become all right. National production would catch up with  destructive
inflation, money would return to value and an ideal national scene would  be
approached.  Even  the  militaryindustrial  clique  would  be  happy  making
bulldozers instead of tanks and youth would have a future in  sight  instead
of a foreign-made grave. The odd part of it is, even the  Senate  and  House
would vote for such a program as their  own  statistic  today  is  how  much
federal money can they bring home to their own states.

    The only ones that would resist are the people who are the ones  causing
the above outpoints and who knowingly or  unknowingly  serve  other  masters
than the US. And that's a simple security problem after all.

    I have put the example on a large canvas just to show that the steps  of
handling departures are the same for all situations large or great.

    When done this way, by the steps  mentioned  in  the  Data  Series,  big
situations can be analyzed as well as little ones.

    Available resources and all that play a part  in  getting  the  solution
into effect. But the cost in time and  action  of  the  original  effort  to
introduce the cycle of revertment to an ideal scene is not anywhere near  as
costly as letting the departure continue.

    The EASIER thing to do in all cases is to  work  out  the  ideal  scene,
survey the existing scene for outpoints, work  out  statistics  that  should
exist, find out WHY the departure, program a gradient solution back  to  the
ideal, settle the practical aspects of it and go about it.

                       LOSING ONE'S WAY

    One's direction is lost to the degree one fails to work out the ideal
    scene.

    It is so easy to toss off an "ideal scene" that is not the  ideal  scene
that one can begin with a false premise.

    As he tries to work with an incorrect "ideal scene" for an  activity  he
may fail and  grow  discouraged  without  recognizing  that  he  is  already
working with an omitted datum-the real ideal scene for that activity.

    This is a major reason one can lose one's way in handling a situation.

    Also in trying to find a WHY of departure one may refuse to  admit  that
something he himself did was the reason for the departure-or why  the  ideal
scene never took place. It requires quite a bit of  character  to  recognize
one's own errors; it is much easier to find them in  a  neighbor.  Thus  one
may choose the wrong WHY, for this and other reasons.

    Failures to examine the scene, reasonableness which causes blindness  to
the obvious, errors of penetration and defensive reasons  not  to  admit  it
all impede a proper analysis.

    The existing scene may be missing in  one's  view  because  one  doesn't
really look at it or because one has no correct ideal scene for it.

    Many would rather blame or justify than be honest. Others  would  rather
criticize than work.

    But this all adds up to outpoints in the examination itself.

    If one keeps at it one will however arrive at  the  right  answers  with
regard to any scene.

                   BUILDING THE IDEAL SCENE

    To suppose one can instantly hit upon an ideal scene  for  any  activity
without further test is to be very fond of one's own prejudices.

                               45

    There is however a test of whether you have the ideal scene or not.

    Can you staticize it?

    Strangely, but inevitably, since we live in the physical universe  where
there is both time and association of beings with beings  and  the  physical
universe and the physical universe  with  itself,  there  is  a  production-
consumption factor in all living.

    There  seems  to  be  a  ratio  between  producing  and  consuming,  and
establishing it would probably resolve that strange subject,  economics,  as
well as social welfare and other things.

    It  seems  to  be  fatal  to  consume  without  producing.  Many  social
observations teach us this.

    Evidently one cannot, at the physical universe  level,  produce  without
consuming. And it seems that it is destructive to produce only  and  consume
too little. One can produce far more  than  one  consumes.  apparently,  but
cannot consume far more than one produces.

    This seems to be true of groups.

    Some dreamers puffing on a hash pipe of unreality believe one can really
be happy producing nothing and consuming everything. The idyllic ideal of  a
paradise where no one produces has been tried.

    In interviewing secretaries in New York I found  the  larger  percentage
had the personal ideal scene of "marrying a millionaire." Aside  from  there
not being that many millionaires, the dream of idle luxury  forever  was  so
far from any possible ideal scene that it was busy ruining their  lives  and
giving their current male escorts a  life  of  critical  hell.  One,  having
married a boy who was fast on the road to becoming  a  millionaire,  was  so
dissatisfied with him not being one right now that she ruined his  life  and
hers.

    In  short,  it  sounds  nice,  but  having  met  a  few  who  did  marry
millionaires, I can attest that they were either not producing  and  failing
as beings or were working themselves half to death.

    These no-production dreams, like the harp in heaven,  lead  at  best  to
suicidal boredom. Yet Madison Avenue's ads would have one believe  that  one
and all should own all manner of cloth, wood and metal just to be alive.

    A whole  civilization  can  break  down,  flop,  on  propaganda  of  no-
production,  total  consumption.  The  sweat  that  flies  off  a  "workers'
paradise" would rival the Mississippi!

    There is some sort of balanced ratio and it favors apparently, for pride
and life and happiness, higher production  of  something  than  consumption.
When it gets too unbalanced in values, something seems to happen.

    The unhappiness and tumult in current society is oddly current with  the
Keynesian economic theory of creating want. It's  a  silly  theory  and  has
lately become to be abandoned. But it was in vogue forty years or  more,  as
I recall. It produced the "welfare era" of the psychiatrist  and  the  total
slavery of the taxpayer!

    So, whatever the economics of it, an ideal scene apparently has to  have
a statistic or the whole thing caves in, either from lack of  continuity  in
time, from disinterest, or from plain lack of supply.

    Death is possibly, could be in part, a cessation of interested
    production.

    Hard pressed, a living being dreams of some free time. Give him too much
and he begins to crave action and will go into  production  and  if  blocked
from doing so will tend to cave in. Loss of a job depresses people  way  out
of proportion and subsequent declines often trace back to it.

    Destructive activities carry their own self-death. The state of veterans
after wars is not always traced to wounds  or  privation.  Destructive  acts
put a brand on a man.

                               46

    Some of this is answered by the absence of production.

                     IDEAL SCENE AND STAT

    Whatever the facts and economic rules may be about  production  and  the
ideal scene, it would seem to be the  case,  sufficient  at  least  for  our
purposes, that this rule holds good:

    THE CORRECTLY STATED IDEAL SCENE WILL HAVE A PRODUCTION STATISTIC.

    The way one defines "production" in this  is  not  necessarily  so  many
things made on an assembly line. That's an easy one.

    It isn't  just  pairs  of  shoes.  Production  can  be  defined  as  the
regulation or safeguarding of it, the planning or the  designing  of  it,  a
lot, lot, lot of things.

    A stat is a positive numerical thing that can be accurately counted  and
graphed on a two-dimensional thing.

    To test the correctness of an ideal scene, one should be able to  assign
it a correct statistic.

    If one can't figure out a statistic for  it,  then  it  probably  is  an
incorrectly stated ideal scene and will suffer from departures.

    Wrong stats assigned the ideal scene will wreck it. A wrongly  conceived
ideal scene will derail the activity quickly.

    To understand something it is necessary to have a  datum  of  comparable
magnitude. To understand logic one needs to be able  to  establish  what  is
illogic. One then has two things for comparison.

    The ideal scene can be compared to an existing scene. This is one way to
establish the ideal scene. But both need a factor to keep them in reality.

    To test the ideal  scene  for  correctness  one  needs  to  be  able  to
formulate its statistic.

    The exercise of testing the statement of the ideal  scene,  to  keep  it
real and not airy-fairy and unattainable, is to work out  a  realistic  stat
for it.

    One can go back and forth between the statistic  and  the  stated  ideal
scene, adjusting one, then the other until one gets an attainable  statistic
that really does measure the validity of the stated ideal scene.

    A statistic is a tight reality, a stable point. which is to measure  any
departure from the ideal scene.

    In setting a statistic one has to outguess all  efforts  to  falsify  it
(predict possible outpoints in collecting it) and has to  see  if  following
the statistic would mislead anyone from the ideal scene.

    So let's walk back to the shoe store.

    Test statement of ideal scene: to make money.

    Test statistic: pairs of shoes sold.

    Now if you tried to marry up those two you'd get a  prompt  catastrophe.
The potential departure would be immediate.

    We sell shoes at no profit to raise the stat, we make no money.  We  try
only to make money, we sell cheap shoes  at  high  cost  and  our  customers
don't come back and we don't make money.

    So those two are both no good.

                               47

    Departure would occur, indeed it  already  exists  right  in  the  badly
worked out ideal scene and the stat.

    Test ideal scene: Cobblers are entitled to the shoes they make.

    Test statistic: how many shoes cobbler makes.

    So that's loopy!

    Test ideal scene: all citizens furnished with shoes.

    Test statistic: number of shoes given away.

    Well, that's bonkers for a  shoe  store  in  any  economic  set-up.  The
citizens for sure would have no shoes once the shoe store was empty, for  if
everything is given away, who'd raise cows  for  hides  or  drive  nails  in
soles unless he had a gun held on him so what  workers'  paradise  is  this?
Slave state for sure. So that's no ideal scene for a shoe  store  no  matter
how "ideal" it looks to a do-gooder. Too airy-fairy. Since  no  shoes  would
exist to be given away.

    Test ideal scene: shoes for any worker who has coupons.

    Test statistic: number of coupons collected.

    Well, maybe. In some society. But can the shoe store get shoes  for  the
coupons? Maybe if there's enough economic police.

    But then this would have to be a monopoly shoe  store  and  the  quality
would not be a factor,

    So this must be an army quartermaster depot or a state monopoly.  If  no
incentive were needed it would work. Sure would be hard on the corns but  it
would barely work. Rather insecure though.

    But this is a shoe store where people buy.

    Test ideal scene: to  provide  workers  with  good  shoes  that  can  be
replaced from suppliers.

    Test statistic: ??? Number of shoes from suppliers given to workers .  .
. . Happy workers. . .  ???  Amount  of  control  that  can  be  exerted  on
suppliers . . . ??? Ah. Number of shoes supplied well-shod workers.

    Okay, that's a QM depot. Now what's a shoe store?

    And we probably get what was given in an earlier example:

    Ideal scene: to provide people with shoes and continue in  business  for
owner's lifetime.

    Statistic: percentage of citizens in area profitably shod by this store.

    But even this would need to be played back and forth. And if  this  shoe
store was in a socialist country both might require  amendment.  And  if  it
was  in  a  beach  resort  thronged  with  tourists  who  were  also  mostly
foreigners  the  ideal  scene  and  statistic  would  suffer  an   immediate
departure and the store would fail,  crash  if  the  ideal  scene  were  not
correctly stated and the statistic real. The class of tourist would  have  a
bearing on it.

    Maybe the state has currency control demands on shopkeepers and requires
them to get in foreign currency or no new stock!

    Thus You could get:

    Ideal scene: engendering acquisitiveness for novelty footwear made in
    this country.

    Statistic: pairs of gift shoes bought by foreigners.

                               48

    That sure would shift the whole atmosphere of the store!

    Thus one plays the ideal scene against the statistic.

    Maybe one can't find any ideal scene for the activity and  no  statistic
of any significance to  anyone.  Could  be  that  the  activity  is  totally
worthless even to oneself as a  hobby.  Although  this  opens  the  door  to
cynicism or a lazy way of not doing anything about anything, it  just  could
be. Even a "reporter" who writes nothing  could  have  an  ideal  scene  and
statistic. But it would have to be really real even then. Like,

    Ideal scene: unsuspected as a spy while accepted as a "reporter."

    Statistic: cash collected for reports undetectedly delivered to my
    government.

    If that seems unreal as a scene the staff of TIME magazine recently held
a mass meeting  protesting  the  use  of  TIME  credentials  for  government
spying. "Nobody will talk to us anymore,"  the  staff  of  that  dying  WFMH
mouthpiece wept.

    So anything could have an ideal scene, even a police state.

    Idealism has nothing to do with it.

                            VIABLE

    The word "viable" means capable of living, able to live in a  particular
climate or atmosphere.

    Life over a period of time requires VIABILITY, or the ability to
    survive.

    Any organism or any group or any part of a group must have  a  potential
of survival. It must be viable-life-able.

    This is true of any ideal scene. The  statistic  measures  directly  the
relative survival potential of the organism or its part.

    This tells you the plain fact that life contains the  essential  purpose
of living, no matter how many misguided philosophers or generals may  decree
otherwise.

    The planetary population is now not fully  viable  since  weapons  exist
capable of making it a billiard ball at the whim of some madman.

    The potential survival of the  whole  is  of  course  an  influence  and
limitation on its parts.

    Men who live "only for self" don't live.

    An organism or group can live a dangerous life  in  that  it  risks  its
survival. But is more of a threat than its enemies if it does  not  know  or
adjust its ideal scene.

    A military company, told on posters the ideal scene is all brag  in  the
bar with girls on each arm, who find in fact  that  their  actual  scene  is
military police outside every bar with clubs and a  real  short  life  under
the  orders  of  sadistically  disinterested  and  inexpert  government,  is
presented with an instantly visible departure.

    The government believed such posters were needful to  get  recruits  and
did not realize that a truthfully stated scene  and  an  effort  to  promote
survival to commanders would also have recruited  and  conscription  needn't
be resorted to as the end product of lies.

    Men will become part of the most onerous and dangerous groups imaginable
providing the purpose is  there  and  stated  and  they  have  a  chance  of
survival.

    The ideal scene of a nation worshipping death is that of a  nation  that
will not survive anyway. At least not as that nation.

    A group or an organism must be viable. The state is relative to the time
the group needs to live to accomplish its purpose.

                               49

    Each part of a group, in any ideal scene, should contribute viability to
the whole group.

    Production of something is mandatory on any part of a group if the group
is to be fully viable.

    Painting, writing, music, all have  positive  roles  in  a  society.  So
productivity, as is viability, can be seen as a very broad inclusive term.

    The sub purposes of any group make up the sub-ideal scene of its various
    parts.

    In other words each part of a broad group has its own  ideal  scene  and
its own statistic.

    These combined bring about the broad group's ideal scene.

    The statistics each lead to viability of the part and then the whole
    group.

    In reverse, with so many parts of a planet desirous of extinguishing  so
many other parts, the viability of the planet becomes questionable.

    In an organization each part  has  its  own  ideal  scene  and  its  own
statistic on up to the main ideal scene and the main statistic.

    In practice one works back from the ideal scene of the  group  into  its
smallest part, so that all lesser ideal scenes and lesser  statistics  mount
up to and bring about the main ideal scene and statistic.

    Examining the lesser ideal scenes and statistics, one can find outpoints
first in how the whole thing is organized and then the main ideal scene  and
the statistics and how the lesser ones bring it about.

    Dominant is the viability of the whole. Where any part does not  support
total viability it is an outpoint. Contributive is  the  viability  of  each
part and cohesive is the scheme in which the lesser  ideal  scenes  and  the
lesser statistics bring about the BIG ideal scene and the BIG statistic.  If
this does not occur the nonsupportive lesser ideal scene or statistic is  an
outpoint.

    Groups that falter have to have all this restudied.  As  departures  did
occur, the organization itself, as part of any action,  must  be  reexamined
against experience and new greater and lesser ideal  scenes  and  statistics
must be worked out for it and put into use.

    Agreement of the group is a necessary ingredient as many reformers  have
learned, often too late, and as many groups have seen,  also  generally  too
late.

    The trick is to correct the ideal scene and  statistic  and  all  lesser
ones of the group while it is still alive.

    After that one can  have  better  dependence  upon  them  and  keep  the
statistics up and the purpose going forward.

L. RON HUBBARD
Founder

LRH:sb.rd.nf Copyright c 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

50

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 7 JULY 1970

Remimeo

Data Series 14

WORKING AND MANAGING

    By actual experience in working and managing in many  activities  I  can
state flatly that the most dangerous worker-manager thing to do is  to  work
or manage from something else than statistics.

    Interpersonal relations with many strata of many societies in many lands
with many activities  demonstrates  plainly  that  Man's  largest  and  most
unjust fault consists wholly of acting on opinion.

    Opinions can be as varied as the weather in Washington, all on the  same
subject. When one says "opinion" one is dealing with that  morass  of  false
reports and prejudices which make up the chaos of current social orders.

    Some seek an answer in status. "If one has STATUS one is safe" is  about
as frail as a  house  of  cards.  Ask  some  recently  deposed  dictator  or
yesterday's idol what his status was worth. Yet many  work  exclusively  for
status. In Spain it is enough to have an executive degree. One doesn't  have
to do any executiving. Work at it? Caramba no!

    In capitalisms it is enough to be an heir and in communisms it  is  only
necessary to be the son of a commissar. Work? Nyet.

    Revolts are protests against idle status. Where are the kings of
    yesteryear?

    Riding along on the last generation's statistics is as fatal as a diet
    of thin air.

    Undeserved status  is  a  false  statistic.  Nothing  is  more  bitterly
resented, unless it is a statistic earned without status by those  who  live
by status alone!

    William Stieber,  the  most  skilled  intelligence  chief  of  the  19th
century, who won the Franco-Prussian war for Bismarck, was hated  by  German
officers because he was not a proper officer but a civilian!

    When German officers took over German intelligence they lost two wars in
a row and the caste is very unlamentedly dead.

    So long as "character" can be reviled, so long as "opinion" is used,  so
long as governments run on rumors and false reports, the social  scene  will
continue to be a mess.

    You will not believe it but  governments  think  newspaper  stories  are
"public opinion." One US President  was  astounded  to  be  given  a  wildly
enthusiastic public reception at an airport. The press  had  been  hammering
him for a year and the poor fellow thought it was  "public  opinion."  Texts
on public relations remark this strange governmental fixation  on  believing
the press.
    That means all a nation's enemies have to  do  is  bribe  or  hire  some
underpaid reporters or sernibankrupt publishers, and  voila!  it  can  steer
the government any way it wishes!

    Do a survey on any personality or subject and the conflicts  in  opinion
are revealed as fantastic.
    Seven witnesses to one street accident will even give seven conflicting
    accounts.

    Thus this  whole  field  of  "opinion"  and  "reports"  is  a  quicksand
endangering both personal repute and management skill.
    It is so bad that wars and revolutions stem directly  from  the  use  of
opinion and the neglect of statistics.
    In a chaos it is necessary to set up one  point  or  terminal  which  is
stable before one can really decide anything much less get anything done.

                               51

    A statistic is such a stable point. One can proceed from it and  use  it
to the degree that it is a correct statistic.

    One can detect then, when things start to go wrong well before they
    crash.
    Using opinion or random rumors or reports one can go very wrong  indeed.
In fact, using these without knowing the statistics one can smash a life  or
crash a group.

    The US Navy operates on the social attainments and civilized behavior of
their people.

    . naval officer is promoted on the  basis  of  his  amiability  and  the
social skill of his wife!

    . clerk is promoted because he marries the boss's daughter.

    . governor is elected because he could play a guitar!

    This is a whirlwind of chaos because of the falseness of the statistics
    used.

    So the stat used is itself an outpoint in each case. PREDICTION
    Outpoints are more than useful in prediction.

    The whole reason one does a data analysis and a situation analysis is to
    predict.
    The biggest outpoint would be a missing ideal scene,  the  next  biggest
would be a correct statistic for it.

    If these are missing then prediction can  become  a  matter  of  telling
fortunes with bamboo sticks.

    One predicts in order to continue  the  viability  of  an  organism,  an
individual, a group, an organization, a state or nation  or  planet,  or  to
estimate the future of anything.

    The more outpoints the less future.

    A disaster could be said to be a totality  of  outpoints  in  final  and
sudden culmination.
    This gives one a return to chaos.

    The closer one approaches a disaster the more outpoints  will  turn  up.
Thus the more outpoints that  turn  up  the  closer  one  is  approaching  a
disaster.
    When the outpoints are overwhelming a condition of death is approached.
    By being able to predict,  the  organism  or  individual  or  group  can
correct the outpoints before disaster occurs.

    Each sphere of activity has its own prediction.
    A group of different activities with a common goal can be  predicted  by
the outpoints turning up in parts of the general activity.

    In theory if all parts of a main group  or  organization  had  an  ideal
scene for each, a statistic and  an  intense  interest  in  maintaining  the
ideal scene and statistic of each part, the survival would be infinite.

    Any group or organism or individual is somewhat interdependent upon  its
neighbors, on other groups and  individuals.  It  cannot  however  put  them
right unless it itself has reached some acceptable level of approach to  its
ideal scenes.

    The  conflict  amongst  organisms,  individuals  and  groups  does   not
necessarily add up to "the survival of the fittest,"  whatever  that  meant.
It does however mean that in such conflict the best chance of survival  goes
to the individual, organism or group that best approaches and maintains  its
ideal scene, lesser ideal scenes, statistic and lesser statistics.

L. RON HUBBARD
Founder

LRH:sb.ntm.nf Copyright @ 1970,1974 by L. Ron Hubbard ALL RIGHTS RESERVED

52

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 8 AUGUST 1970

Rernimeo

Data Series 15

WRONG TARGET

    There is an additional specific outpoint.

    It is WRONG TARGET.

    This means in effect AN INCORRECT SELECTION OF AN OBJECTIVE  TO  ATTEMPT
OR ATTACK.

    Example: Josie Ann has been sitting in the house  reading.  Her  brother
Oscar has been playing ball in  the  yard.  A  window  breaks.  Josie  Ann's
mother rushes into the room, sees Josie Ann  and  the  ball  on  the  floor,
spanks Josie Ann.

    This outpoint contains the element, amongst other things of injustice.

    There is another version of this:

    Example: A firm has its premises flooded. The manager  promptly  insists
on buying fire insurance.

    Example: The people of Yangville are starving due to  food  scarcity  in
the land. The premier borrows 65 million pounds to build a new  capital  and
palace.

    Example: The government is under attack  and  riot  and  civil  disorder
spreads. The government officials campaign to put down all  "rightists"  for
trying to establish law and order.

    Example: A man is beaten and robbed on the main street of  a  town.  The
police demand to know why he was there and  put  him  in  jail  for  a  long
period of investigation.

    Example: The multibillion dollar drug cartels push out 65 tons of habit-
forming hard drugs. A government campaigns against cigarettes.

    Example: A boy wants to be an accountant. His family forces him to  join
the army as a career.

    It is noted that the very insane often attack anyone who seeks to help
    them.

This outpoint is very fundamental as an illogic and is very useful.

L. RON HUBBARD
Founder

LRH:rr.rd.nf Copyright 0 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

53

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                   HCO POLICY LETTER OF 19 SEPTEMBER 1970
                                   Issue I

Remimeo
Executive Hats
Ethics Hats

Data Series 16

INVESTIGATORY PROCEDURE

    Correction of things which are not wrong and neglecting things which are
not right puts the tombstone on any org or civilization.

    In auditing when one reviews or "corrects" a case that is running  well,
one has trouble. It is made trouble.

    Similarly on the third dynamic, correcting situations which do not exist
and neglecting situations which do exist can destroy a group.

    All this boils down to CORRECT INVESTIGATION. It is not a slight  skill.
It is THE basic skill behind any intelligent action.

                      SUPPRESSIVE JUSTICE

    When justice goes astray (as it usually does) the things that have
    occurred are

    1.      Use of justice for some other purpose than public safety (such
       as maintaining a privileged group or indulging a fixed idea) or

    2.      Investigatory procedure.

    All suppressive use of the forces of justice can be traced back  to  one
or the other of these.

    Aberrations and hate very often find outlet by calling them "justice" or
"law and order." This is why it can be said that Man cannot be trusted  with
justice.

    This or just plain stupidity  brings  about  a  neglect  of  intelligent
investigatory procedures. Yet all third dynamic sanity depends upon  correct
and  unaberrated  investigatory  procedures.  Only  in  that  way  can   one
establish causes of things. And only by establishing causes  can  one  cease
to be the effect of unwanted situations.

    It is one thing to be able to observe. It is quite  another  to  utilize
observations so that one can get to the basis of things.

                          SEQUENCES

    Investigations become necessary in the face of outpoints or pluspoints.

    Investigations can occur out of idle curiosity or  particular  interest.
They can also occur to locate the cause of pluspoints.

    Whatever the motive for investigation the action itself is conducted by
    sequences.

    If one is incapable mentallv of tracing a series of events  or  actions,
one cannot investigate.

    Altered sequence is a primary block to investigation.

                              54

    At first glance, omitted data  would  seem  to  be  the  block.  On  the
contrary, it is the end product of an investigation and  is  what  pulls  an
investigation along-one is looking for omitted data.

    An altered sequence of actions defeats any investigation.  Examples:  We
will hang him and then conduct a trial. We will assume who did it  and  then
find evidence to prove it. A crime should be provoked to  find  who  commits
them.

    Any time an investigation gets back to front, it will not succeed.

    Thus  if  an  investigator  himself  has  any  trouble  with  seeing  or
visualizing sequences of actions he will inevitably come up with  the  wrong
answer.

    Reversely, when one sees that someone  has  come  up  with  a  wrong  or
incomplete answer one can assume that  the  investigator  has  trouble  with
sequences of events or, of course, did not really investigate.

    One can't really credit that Sherlock Holmes would say "I have here  the
fingerprint of Mr. Murgatroyd on the murder weapon. Have the  police  arrest
him. Now, Watson, hand me a magnifying glass and ask Sgt. Doherty to let  us
look over his fingerprint files."

    If one cannot visualize a series of actions, like a ball bouncing down a
flight of stairs or if one cannot relate in proper order  several  different
actions with one object into a proper sequence,  he  will  not  be  able  to
investigate.

    If one can, that's fine.

    But any drilling  with  attention-shifting  drills  will  improve  one's
ability to visualize sequences.  Why?  Stuck  attention  or  attention  that
cannot confront alike will have trouble in visualizing sequences.

                        INVESTIGATIONS

    In HCO Policy Letter I I May 1965 Ethics Officer Hat, HCO Policy  Letter
I Sept 1965 Issue VII, HCO Policy Letter I Feb 1966 Issue 11  and  pages  3,
4, 5 and 6 of the  Manual  of  Justice,  the  subject  of  investigation  as
applied to justice is given.

    It will be noted that these are sequences of actions.

    Neglect of these items or a failure to know and follow them led here and
there to suppressive uses of justice or to permitting orgs to be  suppressed
by special interest groups in the society.

    Indeed, had these been in and followed we would have had  a  great  deal
less trouble than we did.

    But investigation is not monopolized by law and order.

    All betterment of life depends on finding out  pluspoints  and  why  and
reenforcing them, locating outpoints and why and eradicating them.

    This is the successful survival pattern of living. A  primitive  who  is
going to survive does just that and a scientist who is worth  anything  does
just that.

    The fisherman sees seagulls clustering over a point on the  sea.  That's
the beginning of a short sequence, point No. 1.  He  predicts  a  school  of
fish, point No. 2. He sails over as sequence point No. 3. He looks  down  as
sequence point No. 4. He sees fish as point No. 5. He  gets  out  a  net  as
point No. 6. He circles the school with the net, No.  7.  He  draws  in  the
net, No. 8. He brings the fish on board, No. 9. He goes to port, No. 10.

                               55

He sells the fish, No. 11. That's following a pluspoint-cluster of
seagulls.

    A sequence from an outpoint might be: Housewife  serves  dinner.  Nobody
eats the cake, No. 1, she tastes it, No. 2, she recognizes soap in  it,  No.
3. She goes to kitchen, No. 4. She looks into cupboard,  No.  5.  She  finds
the soap box upset, No. 6. She sees the flour below  it,  No.  7.  She  sees
cookie jar empty, No. 8. She grabs young son, No. 9. She shows him the  set-
up, No. 10. She gets a confession, No. 11. And No.  12  is  too  painful  to
describe.

    Unsuccessful investigators think good fish catches are sent by  God  and
that when cake tastes like soap  it  is  fate.  They  live  in  unsuccessful
worlds of deep mystery.

    They also hang the wrong people

                          DISCOVERY

    All discoveries are the end  product  of  a  sequence  of  investigatory
actions that begin with either a pluspoint or an outpoint.

    Thus all knowledge proceeds from pluspoints or outpoints observed.

    And all knowledge depends on an ability to investigate.

    And all investigation is done in correct sequence.

    And all successes depend upon the ability to do these things.

L. RON HUBBARD
Founder

LRH:sb.rd.nf Copyright c 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

56

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                   HCO POLICY LETTER OF 19 SEPTEMBER 1970
                                  Issue 11

Remimeo

Data Series 17

NARROWING THE TARGET

    When you look at a broad field or area it is quite overwhelming to  have
to find a small sector that might be out.

    The lazy and popular way is to generalize "They're all  coniused."  "The
organization is rickety." "They're doing great."

    That's all very well but it doesn't get you much of anywhere.

    The way to observe so as to find out what to observe is by discarding
    areas.

    This in fact was the system I used to make the discoveries which  became
Dianetics and Scientology.

    It was obvious to me that it would take a few million years  to  examine
all of life to find out what made it what it was.

    The first step was the tough one. I looked for a common denominator that
was true for all life forms. I found they were attempting to survive.

    With this datum  I  outlined  all  areas  of  wisdom  or  knowledge  and
discarded those which had not much assisted Man to survive.

    This threw away all but scientific  methodology,  so  I  used  that  for
investigatory procedure.

    Then, working with that, found mental image pictures. And  working  with
them, found the human spirit as different from them.

    By following up the workable  one  arrived  at  the  processing  actions
which, if applied, work, resulting in the increase of ability and freedom.

    By following up the causes of destruction  one  arrived  at  the  points
which had to be eradicated.

    This is of course short-handing the whole cycle enormously. But that  is
the general outline.

    Survival has been isolated as a common denominator to successful actions
and succumb has  been  found  as  the  common  denominator  of  unsuccessful
actions. So one does not have to reestablish these.

    From there, to discover anything bad or good,  all  one  has  to  do  is
discard sterile areas to get a target necessary for investigation.

    One looks broadly at the whole scene. Then discards sections of it  that
would seem unrewarding. He will then find himself left with  the  area  that
contains the key to it.

    This is almost easier done than described.

    Example: One has the statistics  of  a  nine  division  org.  Eight  are
normal.  One  isn't.  So  he  investigates  the  area  of   that   one.   In
investigating the one he discards all normal  bits.  He  is  left  with  the
abnormal one that is the key.

    This is true of something bad or something good.

    A wise boy who wanted to get on in life would discard all  the  men  who
weren't getting on and study  the  one  who  was.  He  would  come  up  with
something he could use as a key.

                               57

    A farmer who wanted to handle a crop  menace  would  disregard  all  the
plants doing all  right  and  study  the  one  that  wasn't.  Then,  looking
carefully he would disregard all the should be's in that plant and  wind  up
with the shouldn't be. He'd have the key.

    Sometimes in the final look one finds the key not right  there  but  way
over somewhere else.

    The boy, studying the successful man,  finds  he  owed  his  success  to
having worked in a certain bank seven states away from there.

    The farmer may well find his hired man let the pigs out into the crop.

    But both got the reason why by the same process of discarding wider
    zones.

    Pluspoints or outpoints alike take one along a sequence of discoveries.

    Once in a purple moon they mix or cross.

    Example: Gross income is up. One discards all normal stats.  Aside  from
gross income being up only one other stat is down-new  names.  Investigation
shows that the public executives were off post all week on a tour  and  that
was what raked in the money. Conclusion-send out tours as well  as  man  the
public divisions.

    Example: Upset is coming  from  the  camp  kitchen.  Obvious  outpoints.
Investigation discloses a 15-year-old cook  holding  the  job  solo  for  39
field hands! Boy is he pluspoint. Get him some help!

                       DRAWN ATTENTION

    Having attention dragged into an area  is  about  the  way  most  people
"investigate." This puts them at effect throughout.

    When a man is not predicting he is often  subjected  to  outpoints  that
leap up at him. Conversely when outpoints leap up  at  one  unexpectedly  he
knows he better do more than gape at  them.  He  is  already  behindhand  in
investigating. Other signs earlier existed which were disregarded.

                            ERRORS

    The usual error in viewing situations is not to view them widely  enough
to begin with.

    One gets a despatch which says Central Files don't exist.

    By now keeping one's attention narrowly on that, one can miss the whole
    scene.

    To just order Central Files put back in may fail miserably. One has been
given a  single  observation.  It  is  merely  an  outpoint:  Central  Files
omitted.

    There is no WHY.

    You follow up "no CF" and you may find the Registrar is  in  the  Public
Division and Letter Registrars never go near a  file  and  the  category  of
everyone in CF is just ---beentested." You really investigate and  you  find
there's no HCO Exec Sec or Dissem Sec and there hasn't been one for a year.

    The cycle of "outpoint, correct, outpoint, correct,  outpoint,  correct"
will drown one rapidly and improve nothing! But  it  sure  makes  a  lot  of
useless work and worry.

                            WISDOM
    Wisdom is not a fixed idea.

    It is knowing how to use your wits.

L. RON HUBBARD
Founder

LRH:sb.rd.nf Copyright v 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

58

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                   HCO POLICY LETTER OF 19 SEPTEMBER 1970
                                  Issue III

Remimeo

Data Series 18

SUMMARY OF OUTPOINTS

                         OMITTED DATA

    An omitted anything is an outpoint.

    This can be an omitted person, terminal, object,  energy,  space,  time,
form, sequence, or even an omitted scene. Anything that can be omitted  that
should be there is an outpoint.

    This is easily the  most  overlooked  outpoint  as  it  isn't  there  to
directly attract attention.

    On several occasions I have found situation analyses done which  arrived
at no WHY that would have made handling possible but which gave a false  Why
that would have upset things if used. In each case the  outpoint  that  held
the real clue was this one of an omitted something. In a dozen cases it  was
omitted personnel each time. One area to which orders were being issued  had
no one in it at all. Others were undermanned, meaning people  were  missing.
In yet another case there were no study  materials  at  all.  In  two  other
cases the whole of a subject was missing in the area. Yet no one in  any  of
these cases had spotted the fact that it was an omitted something  that  had
caused a whole activity to decay. People were working frantically to  remedy
the general situation. None of them noticed  the  omissions  that  were  the
true cause of the decay.

    In crime it is as bad to omit as it is to commit. Yet no  one  seems  to
notice the omissions as actual crimes.

    Man, trained up in the last century to be  a  stimulus-response  animal,
responds to the  therenesses  and  doesn't  respond  as  uniformly  to  not-
therenesses.

    This opens the door to a habit  of  deletion  or  shortening  which  can
become quite compulsive.

    In any analysis which fails to discover a WHY one  can  safely  conclude
the Why is an omission and look for things that should be there and aren't.

                       ALTERED SEQUENCE

    Any things, events, objects, sizes, in a wrong sequence is an outpoint.

    The number series 3, 7, 1, 2, 4, 6, 5 is  an  altered  sequence,  or  an
incorrect sequence.

    Doing step two of a sequence of actions before doing  step  one  can  be
counted on to tangle any sequence of actions.

    The basic outness is no sequence at all. This leads into FIXED IDEAS. It
also shows  up  in  what  is  called  disassociation,  an  insanity.  Things
connected to or similar to each other are  not  seen  as  consecutive.  Such
people also jump about subjectwise without relation to an obvious  sequence.
Disassociation is the extreme case where things that  are  related  are  not
seen to be and things that have no relation are conceived to have.

    Sequence means linear (in a line) travel either through space or time
    or both.

                               59

    A sequence that should be one and isn't is an outpoint.

    A "sequence" that isn't but is thought to be one is an outpoint.

    A cart-before-the-horse out of sequence is an outpoint.

    One's hardest task sometimes is indicating an inevitable  sequence  into
the future that is invisible to another. This is a consequence. "If you  saw
off the limb you are sitting on you will of  course  fall."  Police  try  to
bring this home often to people who have no  concept  of  sequence;  so  the
threat of punishment works well on well-behaved citizens and not at  all  on
criminals since they  often  are  criminals  because  they  can't  think  in
sequence-they are simply fixated. "If you kill a man you  will  be  hanged,"
is an indicated sequence. A murderer fixated  on  revenge  cannot  think  in
sequence. One has to think in sequences to have correct sequences.

    Therefore it is far more common than one would at first imagine  to  see
altered sequences since persons who do not think  in  sequence  de  not  see
altered sequences in their own actions or areas.

    Visualizing sequences and drills in shifting attention can clean this up
and restore it as a faculty.

    Motion pictures and TV were spotted  by  a  recent  writer  as  fixating
attention and  not  permitting  it  to  travel.  Where  one  had  TV  raised
children, it would follow, one possibly would have people  with  a  tendency
to altered sequences or no sequences at all.

                         DROPPED TIME

    Time that should be noted and isn't would be an outpoint of "dropped
    time."

    It is a special case of an omitted datum.

    Dropped time has a peculiarly ferocious effect that adds up to utter
    lunacy.

    A news bulletin from 1814 and one from 1922 read  consecutively  without
time assigned produces otherwise undetectable madness.

    A summary report of a situation containing events  strung  over  half  a
year without saying so can provoke  a  reaction  not  in  keeping  with  the
current scene.

    In madmen the present is the dropped time, leaving them in  the  haunted
past. Just telling a group of madmen to  "come  up  to  present  time"  will
produce a few miraculous "cures." And getting the date of an  ache  or  pain
will often cause it to vanish.

    Time aberrations are so strong that dropped time well qualifies as an
    outpoint.

                          FALSEHOOD

    When you hear two facts that are contrary, one is a falsehood or both
    are.

    Propaganda and other activities specialize  in  falsehoods  and  provoke
great disturbance.

    Willful or unintentional a falsehood is an outpoint. It may be a mistake
or a calculated or defensive falsehood and it is still an outpoint.

    A false anything qualifies for this outpoint. A false  being,  terminal,
act, intention, anything that seeks to be what it isn't is a  falsehood  and
an outpoint.

    Fiction that does not pretend to be anything else is of course not a
    falsehood.

    So the falsehood means "other than it appears" or "other than
    represented."

    One does not have to concern oneself  to  define  philosophic  truth  or
reality to see that something stated or  modeled  to  be  one  thing  is  in
actual fact something else and therefore an outpoint.

                               60

                     ALTERED IMPORTANCE

    An importance shifted from its actual relative importance, up  or  down,
is an outpoint.

    Something can be assigned an importance greater than it has.

    Something can be assigned an importance less than it has.

    A number of things of different importances can be assigned  a  monotone
of importance.

    These are all outpoints, three versions of the same thing.

    All importances are relative to their actuality.

                        WRONG TARGET

    Mistaken objective wherein one believes he  is  or  should  be  reaching
toward A and finds he is or should be reaching toward B is an outpoint.

    This is commonly mistaken identity. It is also mistaken purposes or
    goals.

    If we tear down X we will be okay often results in  disclosure  that  it
should have been Y.

    " Removing the slums" to make way for modern  shops  kills  the  tourist
industry. Killing  the  king  to  be  free  from  taxation  leaves  the  tax
collector alive for the next regime.

    Injustice is usually a wrong target outpoint.

    Arrest the drug consumer, award the drug company would be an example.

    Military tactics and strategy are almost always an effort  to  coax  the
selection of a wrong target by the enemy.

    And most dislikes and spontaneous hates in human relations are based  on
mistaken associations of Bill for Pete.

    A large sum of aberration is based  on  wrong  targets,  wrong  sources,
wrong causes.

    Incorrectly tell a patient he has ulcers when he hasn't  and  he's  hung
with an outpoint which impedes recovery.

    The industry spent on wrong objectives would light the world for a
    millennium.

                           SUMMARY

    These are the  fundamental  outpoints  required  in  data  analysis  and
situation analysis.

    They have one infinity of variation. They should be very well  known  to
anyone seeking third dynamic sanity.

    They are the basic illogics.

    And while there may be others, these will serve.

L. RON HUBBARD
Founder

LRH:sb.rd.nf Copyright 0 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

61

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                    HCO POLICY LETTER OF 13 OCTOBER 1970
                                  Issue 11

Remimeo

Data Series 19

THE REAL WHY

    "WHY" as used in logic is subject to noncomprehension.

    WHY = that basic outness found which will lead to a recovery of stats.

    WRONG WHY = the incorrectly identified outness which when  applied  does
not lead to recovery.

    A MERE EXPLANATION = a "Why" given as THE Why that  does  not  open  the
door to any recovery.

    Example: A mere explanation: "The  stats  went  down  because  of  rainy
weather  that  week."  So?  So  do  we  now  turn  off  rain?  Another  mere
explanation: "The staff became  overwhelmed  that  week."  An  order  saying
"Don't overwhelm staff" would be the possible "solution"  of  some  manager.
BUT THE STATS WOULDN'T RECOVER.

    The real WHY when found and corrected leads straight back to improved
    stats.

    . wrong Why, corrected, will further depress stats.

    . mere explanation does nothing at all and decay continues.

    Here is a situation as it is followed up:

    The stats of an area were down. Investigation disclosed there  had  been
sickness 2 weeks before. The report came in: "The stats  were  down  because
people were sick." This was a mere  explanation.  Very  reasonable.  But  it
solved nothing. What do we do now? Maybe we accept this as the correct  Why.
And give an order, "All people in the area  must  get  a  medical  exam  and
unhealthy workers will not be accepted and unhealthy ones  will  be  fired."
As it's a correction to a wrong Why, the stats really crash. So  that's  not
it. Looking further we find the real WHY. In the area there is  no  trained-
in org bd and a boss there gives orders to  the  wrong  people  which,  when
executed, then hurt their individual stats.  We  org  board  the  place  and
groove in the boss and we get a stat recovery and even an improvement.

    The correct WHY led to a stat recovery.

    Here is another one. Stats are down in a school. An investigation  comes
up with a mere explanation: "The students were all  busy  with  sports."  So
management says "No sports!" Stats go down again. A new investigation  comes
up with a wrong Why: "The students are  being  taught  wrongly."  Management
sacks  the  dean.  Stats  really  crash  now.  A  further   more   competent
investigation occurs. It turns out that there were  140  students  and  only
the dean and one instructor! And the dean had other duties! We put the  dean
back on post and  hire  two  more  instructors  making  three.  Stats  soar.
Because we got the right Why.

    Management  and  organizational  catastrophes  and  successes  are   ALL
explained by these three types of Why.  An  arbitrary  is  probably  just  a
wrong Why held in by law. And if so held in, it will crash the place.

                               62

    One really has to understand logic to get to the correct  WHY  and  must
really be on his toes not to use and correct a wrong WHY.

    In world banking, where inflation occurs, finance  regulations  or  laws
are probably just one long parade of wrong Whys. The value of the money  and
its usefulness to the citizen deteriorate to such an  extent  that  a  whole
ideology can be built up (as in Sparta by Lycurgus who invented  iron  money
nobody could lift in order to rid Sparta of money evils) that  knocks  money
out entirely and puts nothing but nonsense in its place

    Organizational troubles are greatly worsened by using mere  explanations
(which lead to no remedies) or wrong Whys  (which  further  depress  stats).
Organizational recoveries come from finding the real WHY and correcting it.

    The test of the real WHY is "When it is corrected, do stats recover?" If
they do that was it. And any other remedial  order  given  but  based  on  a
wrong Why would have to be cancelled quickly.

L. RON HUBBARD
Founder

LRH:sb.rd.nf Copyright 0 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

63

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 26 NOVEMBER 1970

Remimeo

Data Series 20

MORE OUTPOINTS

    While there could be many many oddities classifiable as outpoints, those
selected and named as such  are  major  in  importance  whereas  others  are
minor.

                        WRONG SOURCE

    "Wrong Source" is the other side of the coin of wrong target.

    Information taken from wrong source, orders taken from the wrong source,
gifts or materiel taken from wrong source all add up to  eventual  confusion
and possible trouble.

    Unwittingly receiving from a wrong source can be  very  embarrassing  or
confusing, so much so that it is a favorite intelligence trick.  Dept  D  in
East Germany, the Dept of Disinformation,  has  very  intricate  methods  of
planting false information and disguising its source.

    Technology can come from wrong source. For instance Leipzig University's
school of psychology and psychiatry  opened  the  door  to  death  camps  in
Hitler's Germany. Using drugs these men apparently gave Hitler to the  world
as their puppet. They  tortured,  maimed  and  slaughtered  over  12,000,000
Germans in death camps. At the end of World War 11 these  extremists  formed
the "World  Federation  of  Mental  Health,"  which  enlisted  the  American
Psychiatric  Association  and   the   American   Medical   Association   and
established "National Associations for Mental Health" over the world,  cowed
news media, smashed any new technology and became the sole advisors  to  the
US government on "mental health, education and welfare" and  the  appointers
of all health ministers  through  the  civilized  world  and  through  their
graduate Pavlov dominated Russian communist "mental health." This source  is
so wrong that it is destroying  Man,  having  already  destroyed  scores  of
millions. (All statements given here are documented.)

    Not only taking data from wrong  source  but  officialdom  from  it  can
therefore be sufficiently aberrated as to result in planetary insanity.

    In a lesser level, taking a report from a known bad hat and acting  upon
it is the usual reason for errors made in management.

                       CONTRARY FACTS

    When two statements are made on one subject which are contrary  to  each
other, we have "contrary facts."

    Previously we classified this illogic as a falsehood, since one of them
    must be false.

    But in doing data analysis one cannot offhand distinguish which  is  the
false faQt. Thus it becomes a special outpoint.

    "They made a high of $12,000 that week" and "They  couldn't  pay  staff"
occurring in the same time period gives us one or both as false. We may  not
know which is true but we do know they are contrary and can so label it.

                              64

    In interrogation this point is  so  important  that  anyone  giving  two
contrary facts becomes a prime suspect for further investigation.  "I  am  a
Swiss citizen" as a statement from someone who has  had  a  German  passport
found in his baggage would be an example.

    When two "facts" are contrary or contradictory we may not know which  is
true but we do know they can't both be true.

    Issued by the same org, even from two different people in that org,  two
contradictory "facts" qualifies as an outpoint.

These two will be found useful in analysis.

L. RON HUBBARD
Founder

LRH:sb.rd.nf Copyright 0 1970 by L. Ron Hubbard ALL RIGHTS RESERVED

iw

65

            HUBBARD COMMUNICATIONS OFFICE
            Saint Hill Manor, East Grinstead, Sussex
            HCO POLICY LETTER OF 15 MARCH 197 IRA
Remimeo     Issue 11
Admin RE-REVISED 21 SEPTEMBER 1981
      Students
Tech
Qual  (Re-revised to return to original issue due
C/Ses to reinstatement of HCOB 28 Aug 70RB
HGCs  HC OUTPOINT PLUSPOINT LISTS RB.
Cramming    HCOB 24 July 70 DATA SERIES remains
      Officerscancelled.)

                   (Revisions not in a different type style)

              Data Series 21RA

          DATA SERIES AUDITING

References:

HCOB 28 Aug 70RB HC OUTPOINT PLUSPOINT
Rev. & Reins.    LISTS RB
27 Jan 81
HCO PL 30 Nov 76R      ONLY SSO CAN TIP
Rev. 25 Apr 79

    Whenever a student cannot grasp or retain the data of the DATA SERIES
policy letters, he must be audited on the HC OUTPOINT PLUSPOINT LISTS.

    The reason for this is that he himself has OUTPOINTS and it is necessary
to audit him on this subject.

    When the student has outpoints, it has been found that he has a terrible
time grasping or retaining the Data Series material.

    This does not mean the student is in any way crazy. It just means he is
illogical and has outpoints in his thinking.

    This will reflect as well in his other studies.

    At the discretion of the SSO and C/S, the student may also be programmed
for Method One Word Clearing, the PRD, the Study Green Form or any of the
various student repairs, New Era Dianetics, etc. He can also be given Super
Power when released.

    An individual program is worked out for the student using the available
tech so that he can master the Data Series material.

L. RON HUBBARD
Founder

Updated by
Mission Issues Revision

Accepted by the

BOARD OF DIRECTORS of the CHURCH OF SCIENTOLOGY OF CALIFORNIA

BDCSC:LRH:JM:bk.gm Copyright@ 1971, 1981 by L. Ron Hubbard ALL RIGHTS
RESERVED

66

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 31 JANUARY 1972

Remimeo

Data Series 22

THE WHY IS GOD

    When beings operate mainly on illogics, they are unable to  conceive  of
valid reasons for things or to see  that  effects  are  directly  caused  by
things they themselves can control.

    The inability to observe and find an actual useable WHY is the  downfall
of beings and activities. This is factually the WHY of  people  not  finding
WHYs and using them.

    The prevalence of historical Man's use of "fate,"  "kismet"  (fatalism),
superstition, fortune telling, astrology and mysticism confirms this.

    Having forgotten to keep seed grain for the spring, the  farmer  starves
the following year and when asked WHY he is starving says it  is  the  Gods,
that he has sinned or that he failed to make sacrifice. In short, unable  to
think, he says "The Why is God."

    This condition does not just affect primitives or backward people.

    All through the most modern organizations you can find "The WHY is  God"
in other forms.

    By believing that it is the fault of other divisions or  departments,  a
staff member does not look into his own scene. "The  reason  1  cannot  load
the lumber is because the Personnel Section will not find and hire  people."
It does not seem to occur to this fellow that he is using  a  WHY  which  he
can't control so it is not a  WHY  for  his  area.  It  does  not  move  the
existing to the ideal scene. Thus it is not a WHY for him. Yet he  will  use
it and go on nattering about, it. And the  lumber  never  gets  loaded.  The
real WHY for him more likely  would  be,  "I  have  no  right  to  hire  day
laborers. 1 must obtain this right before my area breaks down  totally,"  or
"My department posts are too specialized. 1 need  to  operate  on  all-hands
actions on peak loads."

    A Course Supervisor who says, "I haven't got any students because Ethics
keeps them for weeks and Cramming for months" is using a "The WHY  is  God."
As he cannot control Ethics or Cramming from his post his WHY is  illogical.
The real WHY is probably "I am not  mustering  all  my  students  daily  and
keeping them on course. If they are ordered to Ethics or Cramming they  must
be right here studying except for the actual minutes  spent  in  Ethics  and
Cramming."

    But this does not just apply on small activities. It  applies  to  whole
nations. "The reason  we  Germans  cannot  advance  is  because  England  is
against us." This wrong WHY has killed many tens of millions  in  two  world
wars.

    Intelligence organizations are often almost dedicated  to  "the  Why  is
over there." It seldom is.

    Most staffs of orgs, when pay is poor, are completely addicted to  over-
thereness.  In  one  org,  the  Finance  Banking  Officer  was  continuously
hammered to "give more money" by the people who were responsible for  making
the money and yet who were not raising a finger to do so. An  actual  survey
of four org staffs showed that only 2% were aware that  their  pay  depended
upon the org gross income!

                               67

    Thus survival is very closely tied to logic. If one finds he is  sinking
into apathy over his inability to get his job done, it is  certain  that  he
is operating on self-conceived wrong WHYs in areas that he cannot ever  hope
to control.

    And in living any life, most major points of decline can  be  traced  to
the person's operating on Whys that do not allow  him  to  improve  his  own
scene.

    The Greek cut open the guts of birds to find the  WHY.  He  called  this
"divination" or "augury." Don't look now. but  that  civilization  has  long
been dead!

    Just as anyone will be whose illogic leads him to over-thereness to find
    his Whys.

    Strength and power in the individual consists of being logical enough to
find WHYs he can use to advance his existing scene toward the ideal scene.

    The Why is NOT God. It lies with YOU and your ability to be logical.

    God helps those who help themselves.

L. RON HUBBARD
Founder

LRH:ne.rd.nf Copyright 0 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

68

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 17 FEBRUARY 1972

Remimeo

Data Series 23

             PROPER FORMAT AND CORRECT ACTION

    When doing an evaluation, one can become far too  fixated  on  outpoints
and miss the real reason one is doing an evaluation in the first place.

    To handle this, it is proper form to write up an  evaluation  so  as  to
keep in view the reason one is doing one.

    This is accomplished by using this form SITUATION:

DATA:

    STATS: WHY: IDEAL SCENE:

HANDLING:

                         CONSISTENCY

    The whole of it should concern itself with the same general  scene,  the
same subject matter. This is known as  CONSISTENCY.  One  does  not  have  a
situation about books, data about bicycles, stats of another person,  a  WHY
about another area, a different subject for ideal  scene  and  handling  for
another activity.

    The situation, whether good or bad, must be  about  a  certain  subject,
person or area, the data must be about the same, the stats are of that  same
thing, the WHY relates to that same thing, the  ideal  scene  is  about  the
scene of that same thing and the handling handles that thing and  especially
is regulated by that Why.

    A proper evaluation is all of a piece.

                          SITUATION

    First, to do an evaluation, some situation must  have  come  to  notice.
There is a report or observation that is out of the ordinary.

    This "coming to notice" occurs on any line. Usually it is fairly  major,
affecting a large portion of the area, but it can be minor.

    So OBSERVATION in general must be continuous for situations to be noted.

    To just note a situation and act on it is out of sequence  as  it  omits
evaluation. You can be elated or shocked uselessly  by  noting  a  situation
and then not doing any evaluation,

    It is the hallmark of a rank amateur or idiot to act on reports  without
any evaluation.

    So, the first step is noting, from general alertness, a situation
    exists.

    A situation is defined as a not expected state of affairs. It is  either
very good or it is very bad.

                               69

    If it is very good it must be evaluated and a Why found so one can  even
upgrade an ideal scene.

    If it is very bad, it must be evaluated and a Why found so that  it  can
be handled to more closely approach the ideal scene.

                             DATA

    Data is the information one has received that alerts one to the
    situation.

    Intelligence systems use various (mainly faulty) methods of "evaluating"
data so as to "confirm it." They do this uniformly from reports.  No  matter
how many reports one may see there is always a question as to  their  truth.
Intelligence chiefs have started most wars (US vs. Germany 1917)  or  failed
to start them in time (US vs. Japan 1936)  by  depending  on  "authoritative
sources," "skilled observers," "valid documents"  and  other  confetti  they
class as "reports" or "documents."

    As noted above, the "raw document" or "raw materials" as they are called
have led, when  accepted,  to  the  most  terrifying  catastrophes.  British
Admiral Hall, without permission  of  the  British  government,  leaked  the
famous "Zimmerman telegram" to US President  Wilson  and  stampeded  the  US
into World War 1. The alleged German "instructions" to their  US  Ambassador
"intercepted" by Hall were passed on with confidence  tricks  and  President
Wilson, elected to keep the US out of the war,  being  no  great  evaluator,
dived overboard on one flimsy questionable report and carried  America  into
the disaster of two world wars and a communist supremacy.

    The US was lulled by false Japanese assurances and  false  data  on  the
smallness of Japanese armaments and considered the country  no  danger.  The
true situation would have led to a US declaration of  war  in  1936!  Before
Japan could sink the whole Pacific fleet in one raid and  cause  41/2  years
of war and open all of China to communist supremacy.

    These are just a couple of the thousands of disasters  in  international
affairs brought about by a pathetic reliance on reports or documents.

    If you knew the game well, with a half a dozen  agents  and  a  document
factory, you could have  half  the  countries  of  the  planet  in  turmoil.
Because they  rely  on  reports  and  "authoritative  sources"  and  "expert
opinion" instead of data as viewed in this Data Series.
    If one does not court  disaster  and  failures  one  does  NOT  rely  on
reports, but an  absence  of  reports  or  a  volume  of  reports  carefully
surveyed for outpoints and counted.

    To do this one must be VERY skilled at spotting outpoints.  Most  people
confuse simple errors with actual outpoints.

    You can get so good at this you can recognize outpoints  and  pluspoints
at a fast glance over reports.

    Essentially, "data" regarded from the angle of outpoints is  a  lack  of
consistency. "Our Div 2 is doing very well" doesn't  go  with  gross  income
$2.
    This gives you a guideline, the  "string  to  pull"  (see  investigation
checksheet on following down things you just  don't  understand,  the  first
emergence of the Data Series).

    So the DATA you give is not a lot of reports. It is a brief  summary  of
the "strings pulled" on the outpoint or pluspoint route to finally  get  the
Why.

    Example: (from a situation where an org was going broke)  "The  sign-ups
reported for service and new names to  Central  Files  were  both  high  yet
gross income was down. An  investigation  of  the  service  area  showed  no
backlogs and no new customers with the staff idle. Tech Services  was  fully
staffed. Examining complement showed no one in  the  Department  of  Income.
People were signed up but there was no one to receive the  money."  The  WHY
of course was a wrong complement particularly NO CASHIER  and  an  Executive
Director neglecting his duties.

    Example: (on a situation of a stat soaring) "The  Promo  Dept  had  very
down stats with no promo going out. Bulk mail was low. Div 6 was  idle,  yet
the GI was soaring. Nothing in the org could be found  to  account  for  it.
Investigation of what promo incoming public had, showed that the  promo  was
coming from a lower level org promoting itself as a  route  to  upper  level
services." The WHY of course was  an  effective  promo  campaign  being  run
OUTSIDE the org. And one could bolster that up and get the org active too.

                               70

    DATA, then, is the Sherlock Holming of the trail that gave the  WHY.  It
at once reflects the command the evaluator has of the DATA SERIES.  And  his
own cleverness.

    Sometimes they come in a sudden blue flash  a  yard  long,  a  piece  of
insight into what MUST be going on if  these  outpoints  add  up  this  way.
Rapid investigation of further data on this trail proves  or  disproves  the
flash of insight. One does NOT run on insight alone (or crystal balls).

    To one not trained and practiced in evaluation the finding of a REAL WHY
may look as mysterious as an airplane to an aborigine.

    It is a fact that people who do not understand evaluation  can  get  the
idea that management acts on personalities or whims or that  management  has
spies everywhere to know that  the  Distribution  Secretary  never  came  to
work.

    To the expert it is easy. To the ignorant it looks very supernatural.

    It is the TRAIL followed that counts.

    This is what is required under "DATA."

                             STATS
    Situations and DATA trails are supported by statistics.

    Where statistics are not in numeral form this may be harder. Where  they
are outright lies, this is an outpoint itself.

    A person or nation without any statistic may be a puzzle  at  first  but
statistical approximations can exist and be valid.

    Statistics of CIA would be very hard to dig up. They don't even let  the
US Congress in on it. But the deteriorating overseas  influence  of  the  US
would show that CIA was not batting any high average and that its  data  fed
to policy-makers (its avowed purpose) might  well  be  false  or  misleading
causing policy errors that cause a deteriorating scene.

    So statistics can be estimated by the scene itself even when  absent  in
numerical form.

    England has lost its whole empire in a quarter of a century,  without  a
single defeat in war. This gives an adequate statistic for the  government's
good sense or lack of it. It is at this writing losing  even  parts  of  the
homeland and is itself joining what might be called the Fourth Reich and  so
will soon cease to exist as a  political  sovereignty.  This  statistic  can
even be drawn as a dive-bombing down curve.

    A deckhand's statistic may not exist on a chart but the areas  he  tends
do exist for view.

    One either has a numerical statistic or a direct observation. One can
    use both.

    I once answered the question, "Why are paid completions high  and  gross
income low?" by finding that the "paid" completions stats were false.

    So one statistic can be compared to another.

    Three or more stats can  be  compared  to  each  other  and  often  lead
directly to a WHY.
    The main point is DON'T ACT WITHOUT STATISTICAL DATA.

    After a fine data analysis, one may well find the stats are quite normal
and there is NO situation.

    One may have a great PR PR PR data analysis and collide with  statistics
you'd need a submarine to read.

    And one may have data that says the whole staff of Keokuk should be shot
without waiting for dawn and then discover that,  by  stats,  they're  doing
great.
    And one can also do a  data  analysis  that  shows  somebody  should  be
commended and prove it by stats and then discover belatedly  the  stats  are
false and the guy should have been shot.

    However, if one looks at all available stats after doing a data analysis
one may find they look good at a glance but are sour as  green  apples.  One
could see a high lot of stats, GI, etc., and  then  see  a  cost  stat  that
shows someone is making $2 million at a cost of  $4  million  and  that  the
place is going straight into the garbage can.

                               71

DO NOT give a Why  or  recommend  handling  without  inspecting  the  actual
stats. And DO NOT be thrown off a situation  you  are  sure  exists  without
looking at ALL the stats. (Example: High hour interns' stats throw  one  off
interfering until one sees NO interns graduating and NO  programs  completed
by them.)

                           THE WHY

    This is the jewel in the crown, the main dish at dinner, the  gold  mine
in the towering mountains of mystery.

    A real WHY must lead to a bettering of the existing  scene  or  (in  the
case of a wonderful new scene) maintaining it as a new ideal scene.

    Therefore the WHY must be something you can do something about. (See THE
WHY IS GOD policy letter.)

    Thus the Why is limited by what you can control. It is NEVER that  other
division or top management or the bumps on the moon.

    Even if all this were true, the WHY must be something which

    YOU CAN DO SOMETHING ABOUT YOURSELF FROM  YOUR  LEVEL  OF  AUTHORITY  OR
INITIATIVE that will lead to

    THE IMPROVEMENT OF A POOR EXISTING SCENE TOWARD THE IDEAL SCENE.

    The WHY is a special thing then. It is a key  that  opens  the  door  to
effective improvement.

    It is not a prejudice or a good idea. It is where all the analysis led.

    And a REAL Why when used and handled and acted  upon  is  like  a  magic
carpet. The scene at once becomes potentially better or gets maintained.

    "Acting on a wrong Why" is the stuff of which coffins are made.

    No matter how brilliant the program that follows, there it is, the same
    old mud.

    Wrong Whys work people half to death handling a program which  will  lay
ostrich eggs and rotten ones at that.

    It will cost money and time that can't be afforded easily.

    It will distract from the real tiger in the woods and let him  roar  and
eat up the goats while everyone is off  chasing  the  ghosts  which  "really
were the cause of it all."

    Wrong Whys are the tombstones of  all  great  civilizations  and  unless
someone gears up the think will be the mausoleum of this one.

    Do not think you won't get them. It takes 28,000 casualties  in  battle,
they say, to make a major general. Well it may take  a  few  wrong  Whys  to
make an evaluator.

    The evaluator who has done the evaluation is of course  responsible  for
it being correctly done and leading to the right conclusion and verified  by
stats to give the correct real WHY.

    And the real ones are often too incredible to have been  arrived  at  in
any other way. Or they are so obvious no one noticed.

    In one instance Whys were found by experts for six months on  a  certain
course without improving the flagrantly bad situation but  actually  messing
it up more until a huge real Why jumped out (the  students  had  never  been
trained on earlier levels) and the situation began to improve.

    Using one Why for all situations can also occur and  fads  of  Whys  are
common.  True,  a  Why  often  applies  elsewhere.  That's  what  gives   us
technology including policy. But in any area of operation where a  situation
is very abnormal the Why is likely to be  very  peculiar  and  too  off  the
ordinary to be grasped at once.

    There can be an infinity of wrongnesses around just one rightness.  Thus
there can be an infinity of wrong Whys possible with just one real Why  that
will open the door.

    For the real Why does open the door. With it on a good situation one can
maintain it and with a bad situation one can improve it.

    Thus the REAL WHY is the vital arrival point to which evaluation leads.
      72

                        THEIDEALSCENE
    If a bad situation is a departure from the ideal scene  and  if  a  good
situation is attaining it or exceeding it, then the crux of  any  evaluation
is THE IDEAL SCENE for the area one is evaluating.

    Viewpoint has a lot to do with the ideal scene.
    To Russia a collapsed America is the ideal scene. To America a collapsed
Russia is an ideal scene.

    To some have-not nations both  Russia  and  the  US  competing  at  vast
expense for the favor of a coy petty  ruler  is  the  ideal  scene  to  that
ruler.

    To most other parts of the world both these major  countries  interested
only in their own affairs would be an ideal scene.

    So, with viewpoint the ideal scene can be "bad" or "good."

    The ideal scene is  not  necessarily  big  and  broad.  An  intelligence
evaluator that  gave  the  ideal  scene  as  "a  defeated  enemy"  on  every
evaluation would be very inexpert.

    By CONSISTENCY the ideal scene must  be  one  for  that  portion  of  an
activity for which one is trying to find the Why.

    Example: (Situation: renewed activity on a front held  by  one  platoon.
Evaluation: No other points along the lines  are  active  and  a  tank  road
leads toward the front where the activity is. WHY: area being  prepared  for
a tank breakout.) IDEAL  SCENE:  an  uninhabitable  area  in  front  of  the
platoon. (Which could be done with napalm as there is a  wood  there  and  a
heavy crossfire maintained and a renewed supply of bazookas for the  platoon
if the napalm didn't work.)

    Example: (Situation: a lot of silence  from  Plant  22.  Evaluation:  no
trucks arriving with materials, no  raw  materials  being  sent  by  outside
suppliers, suppliers irate. WHY: The accounting office  forgot  to  pay  the
raw materials bill and the suppliers held  up  all  further  supplies.)  THE
IDEAL SCENE: high credit rating and good accounts PR  established  with  all
creditors. (And handling would include a recommendation  for  an  evaluation
of the accounting office as to why it  forgot  and  why  there  is  no  high
credit PR with a new ideal scene for that accounting office, which might  be
a wholly different thing: IDEAL SCENE: an accounting  office  that  enforces
income greater than outgo.)

    By giving the IDEAL SCENE for every situation, the evaluator is not  led
into a fatal contempt for the competence of all work actually being done.

    The ideal scene clarifies for one and all whither we are going.

    But even more important, the evaluation that  includes  an  ideal  scene
postulates a win from the viewpoint of those for whom it is  being  done  or
for one's activities.

    Sometimes when one gets to the ideal scene and writes it down  he  finds
his Why won't really lead to it, in which case he must get  another  Why  or
familiarize himself with the scene in general to find out what he is  trying
to send where.

    In the case of an abnormally good situation one finds  he  has  exceeded
what was formerly thought to be the ideal scene and must  state  a  new  one
entirely with the WHY concerned with how to maintain it.

    Anyone reading a full evaluation in  proper  form  can  better  estimate
whether the WHY and handling are workable if the IDEAL SCENE is  there.  And
sometimes it will be found that the evaluator  is  trying  to  do  something
else entirely than what everyone else thinks is a correct attainment.

    Thus it is a very healthy thing to include the ideal scene. It serves as
a discipline and  incentive  for  the  evaluator  and  those  executing  the
program.

                           HANDLING
    Handling must be CONSISTENT with the situation, the evaluation, the  Why
and the ideal scene.

    Handling must be WITHIN THE  CAPABILITIES  of  those  who  will  do  the
actions.

    Handling must be WITHIN THE RESOURCES AVAILABLE.

    Handling quite often but not  always  requires  a  BRIGHT  IDEA.  It  is
peculiarly true that the less the resources available the brighter the  idea
required to attain effective handling.

                               73

    Handling must be SUPERVISED by one person who acts as a  coordinator  of
the program and a checker-offer and debug expert.

    And last but most important handling must be EFFECTIVE AND FINAL.
    The steps of handling are in program form. They are numbered 1-2-3, etc.
Or A-B-C, etc.

    They can be in the sequence  they  will  be  done  but  this  is  mostly
important when one person or one team is going to do the  whole  thing  step
by step.

    These steps are called TARGETS.

    Each part of the program (each TARGET) is assigned to someone to  do  or
to get done.

      Care must be taken not to overload persons already loaded and where
this occurs
one appoints a special personnel or mission for that specific target.     t
    The supervision must see that each target gets fully done and no targets
not-done and no targets half-done.

    It is up to supervision to keep track of all completions on a MASTER
    sheet.

    Supervision debugs those targets that bog or lag by finding  in  them  a
Why, which may mean a rapid evaluation of that target to rephrase it or  get
it clarified without altering its intended accomplishment.

    Supervision can reassign a target.

                           PROJECTS

    It is expected that any complex or extensive target will have a  PROJECT
written for it by  the  person  to  whom  it  is  assigned  if  not  by  the
originator.
    By completing this project the target is DONE.

    Often these projects have to be passed upon by a senior before being
    begun.

                          COMPLIANCE

    When the MASTER sheet shows all targets DONE (not not-done and not half-
done and not falsely reported) full situation handling can be expected.

                            REVIEW

    When the supervisor reports all targets done, it is in the hands of fate
whether the situation will now be progressed  toward  or  attain  the  ideal
scene.
    The accuracy of the data, the skill of the evaluator, the correctness of
the WHY, the competence of the supervisor and the skill of  those  executing
the targets and the willingness of those receiving the effects of  all  this
activity  (their  human  emotion  and  reaction)  determine   whether   this
evaluation approaches or attains the ideal scene.

    All such evaluations should be REVIEWED as soon as the actions have  had
time to take effect.

    An idiot optimism can suppose all is well and that it is needless to
    review.

    But if this WHY was wrong then the  situation  will  deteriorate  and  a
worsening situation will be apparent.

    Thus a sharp watch has to be set. No thirst for "always being right"  or
arrogance about never being wrong must prevent an honest review.

    WAS the ideal scene approached or attained?

    Or was it a wrong Why and now is all Hades breaking loose?
    Now we don't have just renewed insistence that the  WHY  was  right  and
that the program must go in in spite of all.

    We have a wrong Why.

                             MAGIC

    IT WILL BE FOUND THAT WHERE YOU HAVE A REAL WHY  PEOPLE  WILL  COOPERATE
ALL OVER THE SCENE.

                               74

    The only exception is where there are traitors around. But  this  is  an
easy explanation, too often bought to excuse wrong Whys.

    The Germans, when they found  in  World  War  II,  how  ineffective  the
Italian intelligence service was, couldn't believe it, tried to improve  it,
became convinced they were traitors, probably shot them in scores  and  took
the service over themselves. And lost Italy even more rapidly. Whatever  the
right Why was, the Germans had the wrong one. And so does any executive  who
has to shoot everybody-he just can't find the right Whys.

    It is NO disgrace to find a wrong Why. It is only a disgrace not to keep
trying on and on until one does find it.  Then  the  clouds  open,  the  sun
shines, the birds pour out their souls in purest melody and the ideal  scene
is approached or reached.
    So REVIEW is damnably important.

    Situations have to be handled very fast.

    And reviews have to be as quick as possible after effect can occur.
      WHOLE VIEW
    So here you have the whole view.

    The keynotes are OBSERVE, EVALUATE, PROGRAM, SUPERVISE and REVIEW.

    The heart of Observe is accuracy.

    The heart of Evaluate is a cool, cold knowledge of the Data Series.
    The heart of Program is knowing the scene.

    The heart of Supervise is getting it FULLY done.
    The heart of Review is HUMILITY.

                           SUMMARY
    If you cannot roll all this off rapidly then misunderstood words in this
series are in the way. Or one is battling with  some  outpoint  in  his  own
life.
    The Data Series is for USE.

    It works because it has unlocked logic.

    In management one is very fortunate since he can program and handle.

    In intelligence one is less  fortunate  as  his  handling  can  only  be
suggested and many an intelligence officer has watched a useless  Battle  of
the Bulge after he told them all about it and "they" had  other  ideas.  But
the Data Series works in intelligence as well.

    Data analysis was not developed in a professorial out of a  lost-to-the-
world tower. It was  evolved  by  attempting  to  explain  logic,  then  was
developed on one of the hottest cross-fire but successful  evaluation  posts
on  the  planet  against  a  background  of  blood,  sweat  and  tears   war
intelligence experience.

    So it is itself REAL.
    The key to it is handling DATA.

    So here it is.

    I do sincerely hope it serves you in helping to attain your ideal scene.

L. RON HUBBARD
Founder

LRH:mes.rd.nf Copyright 0 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

75

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 29 FEBRUARY 1972R
      Issue 11
Remimeo     REVISED 4 JULY 1977

                      (Revisions in this type style)

                          Data Series 24R

                          HANDLING

                           POLICY, PLANS, PROGRAMS
                         PROJECTS AND ORDERS DEFINED

    The words "policy," 66plans," "programs," "projects"  and  "orders"  are
often used interchangeably one for the other, incorrectly.

    To handle any  confusions  on  the  words  and  substance  of  "policy,"
"plans," 44programs," "projects"  and  "orders"  the  following  DESCRIPTIVE
DEFINITIONS (see Scn Logic No. 5) are laid down for our use.

    POLICY.- By this is meant long-range  truths  or  facts  which  are  not
subject to change expressed as operational rules or guides.

    PLANS: Short-range broad  intentions  as  to  the  contemplated  actions
envisaged for the handling of a broad area to remedy it or expand it  or  to
obstruct or impede an opposition to expansion. A plan is  usually  based  on
observation of potentials (or resources) and expresses a bright idea of  how
to use them. It always proceeds from a REAL WHY if it is to be successful.

    PROGRAM: A series of steps in sequence to carry out a plan. One  usually
sees a program following the discovery of a Why. But in actual fact  a  plan
had to exist in the person's mind, whether written or not, before a  program
could be written. A program, thus, carries out the plan conceived to  handle
a found WHY. A plan and its program require  authorization  (or  okay)  from
the central or coordinating authority of the general activities of  a  group
before they can be invested in, activated or executed.

    PROJECTS: The sequence of steps written to  carry  out  ONE  step  of  a
program. Project orders often have to be written to execute a program  step.
These should be written but usually do not require any  approval  and  often
are not  generally  issued  but  go  to  the  person  or  persons  who  will
accomplish that step of a program. Under the category of PROJECT would  come
orders, work projects, etc. These are a series of  GUIDING  STEPS  which  if
followed will result in a full and successful accomplishment of the  program
target.

    ORDERS: The verbal or written  direction  from  a  lower  or  designated
authority to carry out a program step or apply the general policy.

    In short:

    POLICY = the rules of the game, the facts of life, the discovered truths
and the invariable procedures.

    PLANS = the general bright idea one has to remedy the WHY found and  get
things up to the ideal scene or improve even that. (Approval.)

    PROGRAM = the sequence of major actions needed to do the plan.
    (Approval.)

    PROJECT = the sequence of steps necessary to carry out  one  step  in  a
program. (No approval.)

    ORDERS = some program steps are so simple that they  are  themselves  an
order or an order can simply be a roughly written project.

                               76

    Thus, by these definitions a data analysis would look like this:

    POLICK (What brings the evaluation into existence in the first place.)

    SITUATION: (Departure from or improvement of the ideal  scene  expressed
in policy.)

    DATA: (Observations leading to INVESTIGATION.)

    STATISTICS: (The independent continuing survey of production or lack of
    it.)

    WHY- (The real reason found by the investigation.)

    IDEAL  SCENE:  (The  state  of  affairs  envisioned  by  policy  or  the
improvement of even that.)

    HANDLING:

    A PLAN whether written in full or not  based  on  the  WHY  to  use  the
resources available to move the existing scene toward the ideal scene.

    A PROGRAM: A sequence of broad steps to get the plan executed.

    PROJECTS: Any sequence of steps ordered or written to get a program step
completed.

    ORDERS: The program step itself or the verbal or written project to  get
the program step fully done.

    Thus a handling could look like this:

HANDLING:

    Plan: To use Bob Bartlett to replace the incompetent exec found in the
    WHY.

1.    Find a replacement for Bartlett. PERSONNEL.

2.    Program Bob Bartlett to get his incomplete cycles caught up. DIR OF
    PERSONNEL ENHANCEMENT.

3.    Train Bob Bartlett. DIR OF TRAINING.

4.    Write Garrison Mission Orders for Bartlett. ACTION MISSION WRITER.

5.    Write recall orders for G. Zonk (the incompetent found in the WHY).
    PERSONNEL.

6.    Send Bartlett to relieve Zonk. ACTION.

7.    On Zonk's return assign to bilge cleaner. PERSONNEL.

    This of course is a very simple plan and simple program.

    The orders are seen as  "PERSONNEL,"  "DIR  OF  PERSONNEL  ENHANCEMENT,"
"ACTION MISSION WRITER," etc., at  the  paragraph  ends.  The  program  step
itself is an ORDER to the person or unit named at program step end.  But  IT
ALSO AUTHORIZES THAT PERSON OR UNIT TO DO THE STEP OR  ISSUE  ORDERS  TO  DO
THE STEP OR EVEN WRITE A PROJECT AND GET IT DONE.

                               77

Emorm",

    That final end word on the program step is an AUTHORITY as well as being
an order to the person or unit named.

                          ROUND-UP

    A copy of a full program marked MASTER is placed in a folder. The folder
is marked on the edge with the program name and number. The  program  itself
is stapled along its left edge to the inside left cover of the folder.

    A "Flag Rep" is responsible  for  "LRH  programs."  A  Deputy  Executive
Director or Deputy Commanding Officer is responsible for an  ED's  or  C/O's
programs.

    The responsibility lies in seeing that each step is FULLY effectively
    DONE.

    All related papers, copies of projects' orders, etc., are  collected  in
that folder and as each done is reported and  investigated  as  DONE  it  is
marked off on the MASTER program sheet.

    When all those projects or orders bred by the  program  steps  are  DONE
then the PROGRAM is considered DONE.

    One does not "report progress" but only DONES and when something is  NOT
done yet it is chased up  by  the  'Flag  Rep"  or  Deputy  ED  or  C/0  and
"debugged."

                          DEBUGGING

    The word "bugged" is slang for snarled up or halted.

    DEBUG is to get the snarls or stops out of it.

    This itself requires an evaluation. The evaluation  may  be  done  at  a
glance or it may take a full formal evaluation by form.

    The ideal scene here is the program step DONE or even improved.

    So the WHY here would be the REAL  reason  it  was  not  being  done  or
couldn't be done and that may require hours to locate and sometimes days  to
remedy.

    When "debugging" one usually  finds  the  persons  assigned  the  target
already have a "WHY" and it is usually a false Why for if it was  the  right
one the program step would get done.

    Thus debugging usually begins with finding "their Whys"-which is to  say
reasons, excuses, apologies, etc. Getting these into view is a main part  of
the program step evaluation.

    A project, often written, comes out of this DEBUG EVALUATION.

    In extreme cases it will be found that the whole program is based  on  a
wrong WHY and rapidly needs redoing by the original authority. Example:  The
WHY found was that the JINX OFFICE WAS NOT MAKING MONEY. In doing  one  step
of the program: "3. Survey past invoices to find where money is coming  from
and why they don't get it now. MISSION," the mission sent finds Jinx  Office
was making money by the ton but it was being wasted by their  having  bought
a huge building whose rent is three times normal rental "in  the  hopes  new
subtenants would pay the rent but nobody wants the place."  Rapid  debug  is
needed because the target can't really be done. They ARE  making  money  and
they do get it now.

    In such a case doing the program unearthed a new REAL WHY  and  scrubbed
that program.

    A super-frantic hysterical communication would be sent to the authority
    of the

                               78

program, "New WHY found by Pgm 891 target 3 observation. Jinx Office  paying
$80,000 a quarter for skyscraper. Obvious  real  Why  ED  has  delusions  of
grandeur, is a bad business head. Suggest Pgm 891  redone  on  new  Why  and
suggest plan of mission here for instant  offload  of  this  skyscraper  and
office into proper quarters and replacement of ED." At which the 'Flag  Rep"
or Deputy ED or Deputy C/O will approach the authority for the  pgm  to  get
immediate cancellation of 891 and all program  targets  and  a  new  Program
891R based on the REAL REAL WHY.

    Debug, however, is not always so dramatic. "We don't have anyone to  put
on it" is the usual excuse as they sit lazily chatting amongst  their  piled
up dev-t.

    So one evaluates the area against the program target  and  finds  a  WHY
that, executed as a project will get that target done.

    The PERFECT DEBUG EVALUATION (a) gets the target done (b)  improves  the
area (c) leaves no dregs of human emotion and reaction behind it.

    Just plain screaming often works. But if one has to, there is a real WHY
there someplace that should be found, a project handed out and done.

                      HANDLING SUMMARY

    You can find out all the SITUATIONS and WHYS in the world but  if  there
isn't a PLAN and PROGRAM and if these  are  not  DONE  fully,  then  nothing
beneficial will happen. Indeed the not-dones, half-dones and  backlogs  will
mount up (per HCO P/L 26 Jan 72, Admin Know-How 29, Executive Series 5)  and
set the whole thing a step backwards.

    Bad programs and clumsy projects develop useless traffic (dev-t) and tie
people up all over the place, pull them off normal needful actions and  send
the existing scene even further from the ideal scene. They make people  very
busy but nothing beneficial is gained and as the  useless  actions  distract
from normal duties, the whole place is at risk.

    Staffs subjected to programs that are not  based  on  sound  observation
evaluation, a REAL WHY and the points in Data Series  23,  become  apathetic
as they see no result.

    So programs that are bad and programs that are right but don't get fully
done are alike deadly. THERE  IS  NO  SUBSTITUTE  FOR  CORRECTLY  DONE  DATA
ANALYSIS.

    THERE IS NO EXCUSE FOR NOT GETTING CORRECT PROGRAMS DONE.

    In this way and only in this way can one raise the existing scene toward
an ideal scene.

    Data analysis is a powerful tool. YOU CAN USE IT.

L. RON HUBBARD
Founder

Revision assisted by
Gelda Mithoff
LRH Comm Policy
Revision Project I/C

LRH:GM:ne.If/nt.nf Copyright 0 1972, 1977 by L. Ron Hubbard ALL RIGHTS
RESERVED

79

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                     HCO POLICY LETTER OF 19 MARCH 1972
                                  Issue 11

Remimeo

Data Series 25

LEARNING TO USE DATA ANALYSIS

    After one has studied data analysis he is expected to be able to use its
principles easily and swiftly,

    The barriers to being able to use data analysis are, in the order of
    frequency:

 I .  Misunderstood words. One has not gotten the definitions of the  words
    used. This does not mean "new words." It is usually old common words. It
    is not just long words, it is more usually little ones. To  handle  this
    one takes each policy letter (or chapter) in  turn  and  looks  it  over
    carefully to see what words he cannot rapidly define. To  help  in  this
    one uses an E-Meter and "Method 4" Word Clearing which is the method  of
    using  a  meter  to  see  if-"Are  there  any  words  in   this   policy
    misunderstood?" Any upset or antagonism or boredom felt comes only  from
    a misunderstood word or misunderstood words.

 2.   The person has himself an outpoint in his routine thinking.  This  is
    found and handled by what is called an "HC (Hubbard  Consultant)  List."
    This list assessed on a meter detects and handles this.

 3.   Lack of knowledge of an existing or an ideal scene. This  is  handled
    by observing the existing scene directly or indirectly  by  reports  and
    for the ideal, study of the basic policy of the scene  which  gives  one
    its ideal, its expected products and form of organization.

 4.   Not having studied the Data Series. Handled by studying it properly.

 5.   Not having studied data analysis from the viewpoint of needing to
 apply it.

 6.   Thinking one already knows all about analyzing and data.  Handled  by
    looking over some past failures  and  realizing  they  could  have  been
    prevented by a proper collection of data and analyzing it.

 7.   Tossing off "reasons" personally on one's own personal area which are
    usually just excuses or justifications and not Whys. "I was too  tired,"
    "I should have been tougher," "They were just bums anyway," which  loads
    up one's own life with wrong Whys. Handled by being more  alert  to  and
    more honest about the causes and motives of one's life  and  the  scene,
    and doing a better analysis.

 8.   Confusing errors with outpoints. Handled by practice.

 9.   Confusing outpoints with Whys. Handled by learning to observe and
    better study of data analysis.

10.   Too narrow a situation. Handled by getting more data and observing
    the scene more broadly.

11.   Missing "omitted data" or particles or people as a frequent outpoint.
    Handled by knowing the ideal scene better. What should be there and
    isn't.

                         THE BEGINNER

    When one begins to apply data analysis he is often still trying to
    grasp the data

                               80

about data analysis rather than the outpoints in the data. Just become  more
familiar with the Data Series.

    Further one may not realize the ease with  which  one  can  acquire  the
knowledge of an ideal scene. An outpoint is simply  an  illogical  departure
from the ideal scene. By comparing the existing scene with the  ideal  scene
one easily sees the outpoints.

    To know the ideal scene one has only to work out  the  correct  products
for it. If these aren't getting out, then there  is  a  departure.  One  can
then find the outpoints of the various types and then locate a  WHY  and  in
that way open the door to handling. And by handling one is simply trying  to
get the scene to get out its products.

    Unless  one  proceeds  in   this   fashion   (from   product   back   to
establishment), one can't analyze much of  anything.  One  merely  comes  up
with errors.

    The definition and nature of products is covered  in  several  P/Ls  and
especially in HCO P/L 13 Mar 72 Establishment Officer Series No. 5.

    An existing scene is as good as it gets out its products, not as good as
it is painted or carpeted or given public relations boosts.

    So for ANY scene, manufacturing or fighting a war or being a hostess  at
a party, there are PRODUCTS.

    People who lead pointless lives are very unhappy people. Even the  idler
or dilettante is happy only when he has a product!

    There is always a product for any scene.

    The analyst when he begins may get the  wrong  product.  He  may  get  a
doingness instead of something one can have. And he may  look  upon  a  half
completion or half-done thing as a completed product.

    All this makes his data analysis faulty. As he can't figure out an ideal
scene, he then has nothing to compare the existing scene to. It is simply  a
matter of the cost and time involved  in  not  or  half  getting  a  product
compared to the ideal scene of  a  really  valuable  product  with  exchange
value and what it takes to get it. These two things  can  be  worlds  apart.
The trail that leads to a WHY that will close  the  gap  is  plainly  marked
with one kind or another of outpoints.  Where  the  most  and  biggest  are,
there is the WHY. Found, the real WHY and  actual  handling  will  move  the
existing toward ideal.

    Hideously enough, what I say about products is true. Even  a  government
could have a product. Like "a prosperous  happy  country."  An  intelligence
agency often muffs its product such as, "a properly briefed head of  state."
But to do it the head of state would  have  to  have  a  product  concerning
other nations like, "friendly, cooperative allies which are a  help  and  no
threat," or some other product. Otherwise the agency  would  wind  up  going
straight out of the intelligence business and being required to conduct  its
business by assassination  of  foreign  notables  or  other  actions  to  do
handlings based on wrong Whys.

    As there would be no product, there could not really be an ideal  scene.
If there is no ideal scene then there is no  way  to  compare  the  existing
scene. Thus, outpoints would expose situations but no WHY  would  really  be
possible as there's no ideal scene to approach. One  has  often  heard  some
agency or activity say, "Where the hell are  we  going  anyway?"  Translated
this would be, "We  haven't  had  any  ideal  scene  set  up  for  us."  And
translated further, "The policy-makers have no product  in  view."  So  they
aren't going any place really and lack of an objective would cause  them  to
go down and lack of a product would cause them to be miserable.

    That's the way life has been running.

    Parents and others often ask children, "What will you do when  you  grow
up?" Or "What are you going to be?" This is not baffling for  a  5-year-old,
perhaps, but it is a confuser for a child of 12. There are BE, DO  and  HAVE
as three major conditions of

                               81

existence. One must BE in order to DO and DO in order to HAVE. A product  is
the Have. It is not the DO. Most people give "Do" as  "product."  A  product
is a  completed  thing  that  has  exchange  value  within  or  outside  the
activity.

    If one asked a 12-year-old, "What product are you going to make when you
grow up?" he'd likely give you the  exchange  reward  as  the  answer,  like
"money." He has omitted a step. He has to have a  product  to  exchange  for
money.

    To "make money" directly he'd have to be the Secretary of the  Treasury,
superintendent of the mint or a counterfeiter!

    Only if you cleared up product and exchange with him could he  begin  to
answer the question about what's what with growing up.

    Let's say this is done and he says he is set on  making  photographs  of
buildings. The DO now falls into line-he'd have to photograph  things  well.
The BE is obviousarchitectural photographer. The exchange  of  architectural
photographs for salary or fee is feasible if he is good.

    So now we find he is a poor boy and no chance of schooling or even a box
camera. That's the existing scene.

    The ideal  scene  is  a  successful  architectural  photographer  making
pictures of buildings.

    You see the gap between the existing scene and the ideal scene.

    Now you can follow back the outpoints and get a WHY.

    It isn't just that he's poor. That's no WHY as it opens no doors to  get
from existing scene to ideal scene.

    We investigate and find his "father" is very religious but an  alcoholic
and that the boy is illegitimate and his "father" hates his guts.

    So we find a WHY that his "father," much less helping him, is not  about
to let him amount to anything whatever ever.

    This opens a door.

    Handling often requires a bright idea. And we find the local parson  has
often shown interest in the boy so an obvious handling is to get the  parson
to persuade the "father" to let the boy apprentice in the local photo  store
and tell the boy what he has to do to make good there.

    Situations cannot be handled well unless a real WHY is found.

    And a real WHY cannot be found unless the product is named and an  ideal
scene then stated. This compared to the existing scene gives us, really  the
first outpoint.

    In going the other direction, to find a WHY of sudden  improvement,  one
has to locate poor existing  scenes  that  suddenly  leap  up  toward  ideal
scenes. This is done by locating a high product period (by  stats  or  other
signs of production) and comparing IT as an  ideal  scene  to  the  existing
scenes before it (and just after if there was  a  slump)  and  looking  into
that for a WHY. But one is looking for pluspoints. And these lead to a  real
WHY for the prosperity or improvement.

    A "Who" will often be found. Like "James Johnny was shop foreman  then."
Well, he's dead. So it's not a Why as  it  leads  nowhere.  What  did  James
Johnny DO that was different? "He got out products" leads nowhere.  We  keep
looking and we find he had a scheduling board and really kept it  up-to-date
and used it as a single difference. Aha "The WHY is  a  kept  up  scheduling
board!" The handling is to put a clerk on doingjust  that  and  hatting  the
current foreman to use it or catch it. Result, up go the stats  and  morale.
People can look at it  and  see  what  they're  producing  today  and  where
they're at!

                               82

    So not all WHYs are found by outpoints. The good situations  are  traced
by pluspoints.

    If the high peak is current, one has to find a Why, in the same way, to
    maintain it.

                       STANDARD ACTION

    A beginner can juggle around and go badly adrift if he doesn't follow
    the pattern:

1.    Work out exactly what the (person, unit, activity) should be
producing.

2.    Work out the ideal scene.

3.    Investigate the existing scene.

4.    Follow outpoints back from ideal to existing,

5.    Locate the real WHY that will move the existing toward ideal.

6.    Look over existing resources.

7.    Get a bright idea of how to handle,

8     Handle or recommend handling so that it stays handled.

    This is a very sure-fire approach.

    If one just notes errors in a scene, with no product or ideal with which
to compare the existing scene, he  will  not  be  doing  data  analysis  and
situations will deteriorate badly because he is finding wrong Whys.

                           THINKING

    One has to be able to think with outpoints. A crude way of  saying  this
is "learn to think like an idiot." One could also  add  "without  abandoning
any ability to think like a genius."

    If one can't tolerate outpoints at all or confront them one can't see
    them.

    A madman can't tolerate pluspoints and he doesn't see them either.

    But there can be a lot of pluspoints around and no production. Thus  one
can be told how great it all is while the place edges over to the  point  of
collapse.

    An evaluator who listens to people on the scene  and  takes  their  WHYs
runs a grave risk. If these were the Whys then things would be better.

    A far safer way is to talk only insofar as finding what the  product  is
concerned and investigating.

    One should observe the existing scene through data or through  observers
or through direct observation.

    An evaluator often has to guess what the WHY might be. It is doing  that
which brings up the phrase "Learn to think like an idiot." The WHY  will  be
found at the end of a trail of outpoints. Each one  is  an  aberration  when
compared to the ideal scene. The biggest idiocy which then explains all  the
rest and which opens the door to improvement toward the ideal scene  is  the
WHY.

    One also has to learn to think like a genius with pluspoints.

    Get the big peak period of production (now or in the past).  Compare  it
to the existing scene just before.

    Now find the pluspoints that were entered in. Trace these and you arrive
at the WHY as the biggest pluspoint that opened the door to improvement.

                               83

    But once more one considers resources available and has to get a bright
    idea.

    So it is the same series of steps as above but with pluspoints.

                           VETERAN

    A veteran evaluator can toss off evaluations in an hour or  two,  mainly
based on how long it takes him to dig up data.

    A big tough situation may require days and days.

    Sometimes luck plays a role in it. The data that was the key to  it  was
being sat on by someone not skilled in the subject and who had  no  idea  of
relative importances. Sometimes  the  datum  pops  up  like  toast  from  an
electric toaster. Sometimes one has it all wrapped up and  then  suddenly  a
new outpoint or pluspoint  appears  that  changes  the  whole  view  of  the
evaluator.

    Example: A firm's blacklist has just been published in a newspaper or as
a scandal. Evaluator: "They do what?" in a voice of incredulity. "They  ship
their security files to Memphis in open crates? Because they are  saving  on
postage?" Wrath could dangerously shoot a wrong somebody. The idiocy is  not
believable. But a new datum leads to  personnel  who  hired  a  reporter  in
disguise because it no longer requires or looks up references.

    Example: Situation where stats soared. "They used schoolchildren to pass
out literature?" That's just a point but a strange one. Turns out they  also
hired a cashier and had NEVER HAD ONE ON POST BEFORE! Why?  Nobody  to  take
money.

    Man gets dedicated to his own pet theories very easily. A true scientist
doesn't fixate on one idea. He keeps looking until he finds  it,  not  until
his pet theory is proven. That's the test of an evaluator.

                          STATISTICS

    One always runs by statistics where these are valid.

    Statistics must reflect actual desired PRODUCT. If they do not they  are
not valid. If they do they give an idea of ideal scene.

    From a statistic reflecting the desired products one can  work  out  the
departure from the ideal scene.

    A backlog of product production must reflect in a stat. As a backlog  is
negative production.

    From such tools an evaluator can work.

    The use of data analysis is  relatively  easy  compared  to  learning  a
musical instrument.

    You have the hang of how it is done.

    So why not just be a veteran right now and DO IT.

L. RON HUBBARD
Founder

LRH:nt.mes.rd.nf Copyright @ 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

84

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 12 JUNE 1972

Remimeo

      Data Series 26

Establishment Officer Series 18

LENGTH OF TIME TO EVALUATE

    It will be found that long times required to do an evaluation can be
traced each time to AN INDIVIDUAL WHY FOR EACH EVALUATOR.

    These, however, can be summarized into the following classes of Whys:

    This list is assessed by a Scientology auditor on a meter. The handling
directions given in each case are designations for auditing actions as done
by a Scientology auditor and are given in the symbols he would use.

    1.      Misunderstood words.

       (Handled with Word Clearing [Method I and Method 4 of the Word
       Clearing Series].)

    2.      Inability to study and an inability to learn the materials.

       (Handled by a Study Correction List HCOB 4 Feb 72.)

    3.      Outpoints in own thinking.

       (Handled by what is called an HC [Hubbard Consultant] List HCOB 28
       August 70.)

    4.      Personal out-ethics.

       (Use P/L 3 May 72 by an auditor. Has two listing and nulling type
       lists.)

    5.      Doing something else.

       (2-way communication on P/L 3 May 72 or reorganization.)

    6.      Impatient or bored with reading.

       (Achieve Super-Literacy. LRH Executive Directive 178 International.)

    7.      Doesn't know how to read statistics so doesn't know where to
        begin.

       (Learn to read stats from Management by Stat P/Ls.)

    8.      Doesn't know the scene.

       (Achieve familiarity by direct observation.)

    9.      Reads on and on as doesn't know how to handle and is stalling.

        (Get drilled on actual handling and become Super- Literate.)

                               85

10. Afraid to take responsibility for the consequences if wrong.

    (HCOB 10 May 72 Robotism. Apply it.)

11. Falsely reporting.

    (Pull all withholds and harmful acts on the subject.)

12. Assumes the Why before starting.

    (Level IV service facsimile triple auditing.)

13. Feels stupid about it.

    (Get IQ raised by general processing.)

14. Has other intentions.

    (Audit on L9S or Expanded Dianetics.)

15. Has other reasons not covered in above.

    (Listing and nulling to blowdown F/N item on the list.)

16. Has withholds about it.

    (Get them off.)

17. Has had wrong reasons found.

    (C/S Series 78.)

18. Not interested in success.

    (P/L 3 May 72 and follow as in 14 above.)

19. Some other reason.

    (Find it by 2-way comm.)

20. No trouble in the first place.

    (Indicate it to person.)

    When this list is assessed one can easily spot why the person is having
trouble with the Data Series or applying it. When these reasons are
handled, one can then get the series restudied and word cleared and
restudied and it will be found that evaluations are much easier to do and
much more rapidly done.

L. RON HUBBARD
Founder

LRH:ne.rd.nf Copyright V 1972 by L. Ron Hubbard ALL RIGHTS RESERVED

86

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 25 MAY 1973

Remimeo

Data Series 27

                 SUPPLEMENTARY EVALUATIONS

                       (Starrate all evaluators)

    If one knows how to evaluate an existing scene correctly (which means by
the purest and most exacting application of the Data Series) and still  does
not achieve an improvement toward the ideal scene,  several  things  may  be
the reason.

    First amongst these is of course poor  evaluation.  Second  would  be  a
considerable disagreement in the evaluated scene with  the  WHY,  especially
if it is interpreted as condemnatory. Third would be  a  failure  to  obtain
actual compliance with the  targets  in  the  evaluation.  Fourth  would  be
interference points or areas  which,  although  affecting  the  scene  being
evaluated, are not looked at in relationship to it.

    In any scene being evaluated, there are two areas which are  not  likely
to get much attention from the evaluator as they may not be remarked  on  in
any of the reports or data being used in his evaluation. These two types  of
area are (1) LOCAL ENVIRONMENT  and  (2)  RELAY  POINTS  AND  LINES  BETWEEN
POLICY AND ORDER SOURCE AND THE SCENE ITSELF.

    These two areas may be looked at as (1) the plane upon which  the  scene
exists and (2) the upper stages of authority under which the scene reacts.

                   THE LOCAL ENVIRONMENT
    The surrounding area to the scene being evaluated in  the  matter  or  a
person would be the general third dynamic or other dynamic in  which  he  or
she lives his day-to-day life and which influences the person and  therefore
influences his hat or post. The search for the WHY which exactly causes  Joe
or Joanna to fail to hold post or wear a hat and  which  when  handled  will
greatly better Joe or Joanna may well be their reactions to environments  at
their level and which may be or may  not  be  there  with  them.  Family  or
distant friends, not visible to an evaluator, or the work environment or on-
the-job friends of Joe or Joanna may greatly influence Joe or Joanna.

    This might prove too inviting for the evaluator to blame environment for
the state of the existing scene and a caution'would have to  be  introduced:
that any WHY must lead to a bettered scene and must not just explain it.

                       EVAL BY RELAY PTs.
    Thus, in such a problem  it  should  be  understood  that  one  has  TWO
existing scenes, one,  the  person  and  two,  his  environment;  that  they
interrelate does not make them just one scene. Thus  two  evaluations  about
Joe or Joanna are possible, each with its program. To go about it  otherwise
is likely to prove  as  unsuccessful  as  the  original  evaluation  of  the
person. Life and orders are reaching Joe  or  Joanna  through  relay  points
which are not ordinarily taken into consideration. Thus those  areas  should
be separately evaluated. Usually, in the case of a person,  something  would
have to be done to those areas, on the same plane  as  the  person,  by  the
person himself. So the program might include what the person  himself  could
do about them.

    The local environment of a material object, such  as  a  machine  or  an
office or a vehicle, may also be evaluated as well as  the  machine  or  the
office or vehicle itself.

    In  short,  there  are  relay  points  of  difficulties   that   produce
situations, on the same plane as the person or thing  being  evaluated.  And
these make ADDITIONAL evaluations  possible  and  often  profitable  to  the
evaluator in terms of bettered ideal scenes. Yet at first glance,  or  using
only the usual reports, it may seem that there is only  one  situation  such
as the person himself.

                               87

    Completely in the interests of justice, it  is  unfair  to  put  down  a
target in some greater area situation like "Remove  Joe."  It  may  well  be
that stats did go down when Joe was appointed to a post. Well, that  may  be
perfectly true. But by only then evaluating Joe and not the greater zone  of
Joe's personal scenes, one may very well come  up  with  a  very  wrong  and
abrupt and unjust target. WHO in other words, when found, may not solve  the
scene at all even when one only targets it as "specially train"  or  "audit"
without removal. There may be another scene that is having an effect on  Joe
which, if not evaluated properly with a proper  program  of  its  own,  will
make nonsense out of any program about Joe himself related only to his  post
or position. Another  scene  may  be  relaying  fatality  to  Joe  which  if
unhandled will unsuit him to any other post of any other kind.

    Thus Joe and  Joanna  would  have,  each  of  them,  TWO  or  more  full
evaluations possible. What the person is failing at or not doing on the  job
may have a plain enough WHY that can be corrected by programming  and  moved
to an ideal scene or at least toward it. What is hitting the  person  at  an
environmental or familial or social level might  be  an  entirely  different
situation, requiring its own evaluation, with a proper WHY and  program  for
Joe or Joanna to carry out themselves or even with some help from others.

    In a broader case, we have, let us say, an organization or division that
is in a situation. One, of course, can evaluate  it  as  itself,  finding  a
proper WHY and a nice bright idea and a program'. And  one  can  also  do  a
second evaluation of the local environment. This might be the society or  an
adjacent division or even another organization. And this  will  require  the
location of a situation and finding its WHY and working  out  a  program  to
handle that can be done by the org or the division itself or with help  from
outside.

    The local environment outside the scene being evaluated is then a proper
subject for another evaluation.

    It is a serious error to only evaluate the local environment as all  too
often the person or org or division  will  insist  that  that  is  the  ONLY
situation and also that it  is  totally  beyond  any  remedy  by  their  own
actions. Thus, if the evaluator is going to evaluate the  local  environment
of a subject that is in a situation, he does it AFTER he has  evaluated  the
subject on its own ground totally.

                   EVALUATION OF ECHELONS

    On any command or communication  channel  there  are  always  a  certain
number of points extending from source through  relay  points  down  to  the
final receipt or action point. These may  be  very  numerous.  Some  may  be
beyond the authority of any evaluator. But each is  capable  of  having  ITS
OWN SITUATION that will cause an evaluation of the receipt or  action  point
to fail.

    These can be called "echelons" or step-like formations. The  receipt  or
action point that is to comply finally with the program may be  the  subject
of hidden sources of effect in the relay points of any program or order.

    Thus, as in the case of a dangerous decline of some activity  somewhere,
an evaluator has several evaluations possible and probably necessary.

    It would be, by experience, a severe error to try to evaluate all  these
different scenes (such as many echelons each in a  different  area)  in  one
evaluation and find a WHY for the lot as one is attempting to find a  single
WHY for several different scenes in  different  places  which  violates  the
strict purity of evaluation procedure.

    One may find the exact and correct WHY for the point of action and do  a
splendid program only to find that somehow it  didn't  come  off  or  didn't
last. Yet it was the right WHY for that  scene.  Hidden  from  view  is  the
influence on that  scene  from  one  or  more  upper  echelons  which  have,
themselves, an individual situation and need their own  WHY  and  their  own
program. Only then can the influence on the action point  be  beneficial  in
its entirety.

    There is a system by which this is done.

    1.     One recognizes that there is a situation in an  area  which  has
        not responded well to previous evaluation or has not maintained  any
        benefit received very long.

                               88

    2.      One realizes that there are several,echelons above the point
    being evaluated.

    3.      One draws these points without omission. This makes  a  sort  of
        graph or command chart. It includes  every  command  or  comm  relay
        point above the level of the point being evaluated.

    4.      The points, if any, BELOW the point under consideration as in I
        above are then added to the chart below it.

    5.      One now undertakes a brief study of EACH of these  points  above
        and below to see if any have a  situation  of  its  own  that  could
        influence the success or failure of the original point evaluated  as
        in I above.

    6.      One does a full separate evaluation of  each  of  these  echelon
        points where any situation seems to exist. Each of  the  evaluations
        done must have its own local situation, WHY  and  program.  Care  is
        taken not to evaluate "n o- situations." Care is also taken to  keep
        this  SERIES  of  evaluations  consistent  with  the  main  idea  of
        remedying I above.

    7.      The evaluations are released as a series and executed as
    feasible.

    In doing such  a  series,  brand  new  data  may  leap  out  as  to  the
interrelationship of all these relay points  and  this  may  bring  about  a
recommendation for a change of organization requiring new policy.  But  this
would be another evaluation entirely as it is in  effect  an  evaluation  of
basic organizational policy and may even require  that  tech  be  issued  or
withdrawn.

    Take a case where the  area  which  has  not  bettered  or  sustained  a
betterment has in actual fact two echelons  below  it  and  six  above.  The
area, let us say, is a continental management  office  of  an  international
hotel chain. Below it are its state offices and below  that  the  hotels  on
that continent. Above  it  is  the  international  comm  relay  center,  the
international headquarters executive at international headquarters for  that
continent, above that the international management organization, above  that
the chief executive of  the  international  management  organization,  above
that the advisors to the board and above that the board itself.

    By drawing these out as a series of echelons  one  sees  that  there  is
potentially  a  series  of  eight  evaluations  in  addition  to  the   main
evaluation  of  that  continental  office  which  is  where  the   situation
originally was. By scanning over all these eight  other  influencing  areas,
one may find one or more of them which have situations of real influence  on
the original evaluation subject.

    One then evaluates separately and handles separately WHILE  STILL  GOING
ON HANDLING THE ORIGINAL SUBJECT.

    One can then also do the local environment evaluation  of  the  original
subject if there seems to be a situation there.

    No evaluation is done where there is no situation. But one should assert
in a covering note to the series that there are no known situations  in  the
remaining points.

    Doing a series of evaluations and local environment evaluations  can  be
extremely fruitful only so long as one realizes that they comprise  separate
situations which only by their influence are preventing an ideal scene  from
being achieved in the original area where betterment cannot be  attained  or
maintained.

    Supplementary evaluations, when necessary and when done,  can  rescue  a
long series of apparently fruitless evaluations of a subject  and  move  the
evaluator himself toward a more ideal and happier scene of success.

L. RON HUBBARD
Founder

LRH:sr.rd.nf Copyright 0 1973 by L. Ron Hubbard ALL RIGHTS RESERVED

89

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 19 SEPTEMBER 1973
      Issue IR
Remimeo     REVISED 22 JUNE 1975

Data Series 28R

(Data Series 28 is cancelled because it could be misinterpreted and I did
not authorize its release. The data contained in it would have been written
by me as a P/L had I considered them vital to evaluation.)

CHECKING EVALS

    In checking over the evaluations of others, there is no  substitute  for
following the hard and fast rule of insisting upon

    a.      Purity of evaluation
    b.      Consistency
    C.      Workability
    d.      Authenticity of the data.

    There are no small rules. To quote one of these, "The situation  is  the
direct opposite of the ideal scene." This is not  necessarily  true  and  is
not a precise definition. A situation is the most major departure  from  the
ideal scene. That's purity by definition.

    A Why is not necessarily opposite to an ideal scene. But it  is  of  the
same order of thing.

    Example: Stat of Income Divided by Staff sunk to 150.

    Ideal scene: Staff producing under competent management.

    Sit: Execs not coming to work.

    Why: The ED has forbidden any exec to be paid.

    If you look this over it is consistent. But it is not reversals or
    opposites.

    The stat found the area, the ideal scene was easy. Search of data  found
the sit as the biggest departure. Further  search  found  the  Why.  Further
search and knowledge of the existing scene would get a  bright  idea  (which
would not be sacking the ED who is probably the only  one  coming  to  work,
but more likely getting the ED and  execs  into  a  hello-okay  session  and
resolve their hates and ordering execs be paid at once).

                       THE COMMON BUG

                    (Orders of Day Item 24 Feb 75)

    "I found that getting the sit was a common bug. Evidently  people  don't
do a real stat analysis and get  an  ideal  scene,  look  for  its  furthest
departure and get the sit and then look for data and find the Why.

    "There are many ways to go about it but the above is easy, simple and
    foolproof.

    "It would look like this on a worksheet:

                               90

    "GDS analysis to find the area and a conditional guess.

    "Ideal scene for that area.

    "Biggest depart from it for the SITUATION.

    "Stats Data Outpoint counts Why Ethics Why WHO Idealscene Handling
     Bright idea.

    "If you're very good your GDS analysis will get confirmed by data.

    "The real Why opens the door to handling.

    "And you can handle.

    "This doesn't change eval form. It's just a working model.

    "All good evals are very consistent-all on same railroad track. Not
pies, sea lions, space ships. But pies, apples, flour, sugar, stoves.

    "I think evaluators get dispersed and Q and A with data, lacking any
guideline. And so take a near forever.

    "Last one I did, the GDS analysis gave the whole scene and then it got
confirmed, all on the same outline as above. That org is still booming!

    "It took 61/2 hours, including doing the majority of the targets!

    "It doesn't take days or weeks, much less months!

    "It takes hours."

L. RON HUBBARD
Founder

LRH:nt.nf Copyright ID 1973, 1975 by L. Ron Hubbard ALL RIGHTS RESERVED

91

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 19 SEPTEMBER 1973-1
Rernimeo    ADDITION OF 20 MARCH 1977

Data Series 28R-1

                            CHECKING EVALUATIONS
                                  ADDITION

(In January 1976 LRH began work on sorting out the fact that evaluators
were not evaluating situations. What follows is taken from LRH notes.)

MULTIPLE SITUATIONS

    "Somebody has evaluators on a 'whole org' kick where the evaluation must
handle the whole org. Evidence of this is 'the Why' lately  was  defined  as
something that handled all outpoints. The initial step of the stat  analysis
to find the area and then find its situation and its Why is not being  done.
Hence individual  org  situations  do  not  get  spotted  or  evaluated  and
evaluations take forever."

    (One of the org evaluations submitted  to  LRH  was  returned  with  the
following note.) "This evaluation has almost  no  outpoints  in  it.  Almost
every paragraph is a situation requiring evaluation.

    "A situation is something that affects stats or survival of the org.

    "An outpoint is something that contributes to a situation and should not
be in the situation area.

    "A Why is the real basic reason for the situation  which,  being  found,
opens the door to handling.

    "Evaluators who are trying to embrace the whole  org  of  world  in  one
evaluation are missing all the real situations or landing only  in  Division
Seven."

    (The following is a despatch written by LRH in  May  1976  regarding  an
earlier evaluation done on an org which LRH was evaluating at the time.)

    "That evaluation, that  was  to  pull  in  the  CO,  had  one  of  these
'philosophical Whys,' 'The CO and HCO have prevented execs from  being  made
by omitting actions that  would  accomplish  this  (i.e.  choosing  suitable
ones, hatting, training and apprenticing them) which has led  to  blows  and
19th century solution of transfers and removals and eventually no  execs  at
all.' That's all fine but you can ask of it, 'How come they're  doing  thatT
so it couldn't be a bottom level Why. Anytime you can ask a 'How  comeT  you
haven't got a Why, you have a situation.

    "Just an off-the-cuff Why better than that would be 'Day and  Foundation
staff are the same, allowing no time to hat and train'  or  another,  'There
is no HCO staff' or another 'Only a handful make the GI and the rest of  the
org is considered superfluous'-yet none of these are the Why either  as  you
can also again ask 'How comeT And the org is delivering.

    "So this is what I am working on now. The new type of evaluation would
    use telex

                               92

lines and FRs to ask a lot of questions AFTER one had found the real
situation. It would go: Find the situation area from stats, find the
situation from data files, get some sort of a Why (that will now become the
situation) and burn the telex lines or send a mission from the FOLO to find
out how come that situation. You would then get the real Why and could do a
program. This would make evaluations pretty real!"

Compiled from LRH notes of January 1976 and May 1976

L. RON HUBBARD
Founder

Assisted by
Louise Kelly
Flag Mission 1710 I/C

LRH:LK:lf.nf Copyright 10 1973, 1976, 1977 by L. Ron Hubbard ALL RIGHTS
RESERVED

93

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 19 SEPTEMBER 1973-2
Remimeo     ADDITION OF 2 OCTOBER 1977

Data Series 28R-2

MULTIPLE SIT EVAL FORMAT

    For multiple situation evaluations, the following is the correct format
to use in the final evaluation write-up:

                     SITUATION ONE

POLICY.

SITUATION.

S TA TS:

DATA:

OUTPOINT COUNT.

PLUSPOINT COUNT. (As applicable)

WHE.

ETHICS WHY. (As applicable)

WHO: (As applicable)

IDEAL SCENE:

HANDLING:   (For a multiple sit eval, the plan is written here,
           e.g."HANDLING: Find and train executives...." etc.)

                     SITUATION TWO

POLICK

(And so on, as per above)

The above format is repeated for as many situations as were evaluated.

Then:

                          PROGRAM

1.    (First target)

2.    (Second target)

    And so on.

    The program targets to specifically handle the Whys of each situation
should be divided up as follows:

                              94

                    SITUATION ONE TARGETS

4.    (Or whatever number, in sequence, after any beginning general
    targets) Make up a list....

5.    Go through the org....

6.    Go and see. .

    (Etc.)

                    SITUATION TWO TARGETS

19.   (Or whatever number, in sequence, following the Sit One targets) See
that....

20.   Call on ....

21.   Get the ....

    (Etc.)

    One does this for as many situations as were evaluated.

    When writing and issuing a set of program orders or mission orders
separate to the eval itself, the usual program or mission order format is
used, except the operating targets get divided up as shown above.

Compiled from AO 536-10 and FMO 1672 as the proper format per direction
from LRH as given in ED 270 FB

L. RON HUBBARD
Founder

Assisted by
S. Hubbard
AVU Verifications Chief

LRH:SH:pat.nf Copyright 0 1973, 1977 by L. Ron Hubbard ALL RIGHTS RESERVED

95

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                   HCO POLICY LETTER OF 30 SEPTEMBER 1973
                                   Issue I

Remimeo

Data Series 29

OUTPOINTS, MORE

    1 recently surveyed a number of possible new outpoints.  Almost  all  of
them were simply the basic outpoints in a  different  guise  and  needed  no
special category.

    However, two new outpoints did emerge that are in addition to the basic
    number.

    The new outpoints are

    ADDED TIME. In this outpoint we have the reverse  of  dropped  time.  In
added time we have, as the most  common  example,  something  taking  longer
than it possibly could. To this degree it is a version of  conflicting  data
= something takes three weeks to  do  but  it  is  reported  as  taking  six
months. But added time must be called to attention as  an  outpoint  in  its
own right for there is a tendency to be reasonable  about  it  and  not  see
that it IS an outpoint in itself.

    In its most severe sense, added time becomes  a  very  serious  outpoint
when, for example, two or more events occur at the  same  moment  involving,
let us say, the same person who could not have experienced  both.  Time  had
to be ADDED to the physical universe for the data to be true. Like this:  "I
left for Saigon at midnight on  April  2  1  st,  1962,  by  ship  from  San
Francisco." "I took over my duties at San Francisco on  April  30th,  1962."
Here we have to add time to the physical universe for both events  to  occur
as a ship would take two or  three  weeks  to  get  from  San  Francisco  to
"Saigon."

    Another instance, a true occurrence and better  example  of  added  time
happened when 1 once sent a checklist of actions it would take  a  month  to
complete to a junior executive and received compliance in full in  the  next
return mail. The checklist was in her hands only one  day!  She  would  have
had to add 29 days to the physical universe for the compliance report to  be
true. This is also dropped time on her part.

    ADDED INAPPLICABLE DATA. Just plain  added  data  does  not  necessarily
constitute an outpoint. It may be someone being thorough. But when the  data
is in no way applicable to the scene or situation  and  is  added  it  is  a
definite outpoint.

    Example: Long, long reams of data on an eval write-up, none of which  is
giving any clue to the outpoints on the  scene.  By  actual  survey  it  was
found that the person doing it  did  not  know  any  Why  (not  having  used
outpoints to find it) and was just stalling.

    Often added data is put there to cover up neglect of duty or mask a real
situation. It certainly means the person is obscuring something.

    Usually added data also contains other types  of  outpoints  like  wrong
target or added time.

    In using this outpoint  be  very  sure  you  also  understand  the  word
inapplicable and see that it is only an outpoint if the.  data  itself  does
not apply to the subject at hand.

    There is more about another already named outpoint:

    WRONG SOURCE. This is the opposite direction from wrong target.

                               96

    An example would be a president of the United States in 1973  using  the
opinions and congratulations of  Soviet  leaders  to  make  his  point  with
American voters.

    A more common version  of  this,  not  unknown  in  intelligence  report
grading for probability, would be a  farmer  in  Iowa  reporting  a  Mexican
battleship on Mud Creek. The farmer would be a  wrong  source  for  accurate
naval reports.

    A private taking an order from a sergeant that countermands an order  he
had from a lieutenant would be an example of wrong source.

    What is sometimes called a "Hey You" "organization" is  one  that  takes
orders from anyone = a repeating outpoint of wrong source.

    There are many examples of this outpoint. It must be included as a  very
important outpoint on its own. It produces a chaos of  illogical  ideas  and
actions when present.

                          PLUSPOINTS

    CORRECT TIME or the expected time period is a pluspoint.

    ADEQUATE DATA is a pluspoint.

    APPLICABLE DATA is a pluspoint.

    CORRECT SOURCE is a pluspoint.

L. RON HUBBARD
Founder

LRH:nt.jh.nf Copyright c 1973 by L. Ron Hubbard ALL RIGHTS RESERVED

97

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

                   HCO POLICY LETTER OF 30 SEPTEMBER 1973
                                  Issue 11

Remimeo

Data Series 30

SITUATION FINDING

    There is an ironbound rule in handling things:

                      WHERE YOU FIND OUTPOINTS YOU WILL
                        THERE ALSO FIND A SITUATION.

    If several outpoints come to view in any scene (or  even  one),  if  you
look further you will find a situation.

    There is not any real art to finding situations if you can see
    outpoints.

    The sequence is simple. (1) You see some outpoints in a scene,  (2)  you
investigate and "pull a  few  strings"  (meaning  follow  down  a  chain  of
outpoints) and (3)  you  will  find  a  situation,  and  (4)  then  you  can
evaluate.

    Statistics are leaders in pointing the way. They should be X,  they  are
not X. That is conflicting data. Behind that you will find a situation.

    If anyone has any trouble finding situations then one of three things is
true (a) he cannot recognize outpoints when he sees them, (b)  he  does  not
have any concept of the ideal scene or want it, or (c) he does not know  how
to pull strings, which is to say ask for or look for data.

    On the positive side, to find situations one  has  to  (A)  be  able  to
recognize outpoints, (B) has to have some idea of an ideal  scene  and  want
it, and (C) has to be able to "pull strings."

    Evaluation is very much simpler when you realize that the  art  lies  in
finding situations. To then find a  Why  is  of  course  only  a  matter  of
counting outpoints and recognizing what (that can be handled)  is  retarding
the achievement of a more ideal scene.

                       REASONABLENESS

    One often wonders why people are so "reasonable" about  intolerable  and
illogical situations.

    The answer is very simple: they cannot recognize outpoints when they see
them and so try to make everything seem logical.

    The ability to actually see an outpoint for what it is, in itself is  an
ability to attain some peace of mind. For one can realize it is what it  is,
an outpoint. It is not a matter for human emotion  and  reaction.  It  is  a
pointer toward a situation.

    The moment you can see this you will be able to handle life a lot
    better.

    The  human  reaction  is  to  REACT!  to  an  outpoint.  And  then   get
"reasonable" and adopt some explanation for it, usually untrue.

    You can safely say that "being reasonable" is a symptom of being  unable
to recognize outpoints for what they are and use  them  to  discover  actual
situations.

                         NATIVE THINK

    It may come as a surprise or no surprise at  all  that  the  ability  to
evaluate as given in this Data Series is not necessarily native to a being.

                               98

    In a native state a being detests illogic and rejects it. He seldom uses
it for any other purposes than humor or showing up a rival in  debate  as  a
fool or using it in justice or a court of law to prove the other side  wrong
or guilty.

    A being is dedicated to being logical and he does, usually, a wonderful
    job of it.

    But when he encounters illogic he often feels angry or frustrated or
    helpless.

    He has not, so far as I know, ever used illogic as a systematic tool for
    thinking.

    Certain obsolete efforts to describe Man's thinking  processes  stressed
"associative thought" and various other mechanisms  to  prove  Man  a  fully
logical "animal." The moment they tried to deal with illogic  they  assigned
it to aberration and sought drugs, tortures or executions that  would  "cure
it." None of them ever thought of  using  illogic  as  a  tool  of  rational
thinking! Thus they did not  advance  anyone's  intelligence  and  conceived
intelligence as unchangeable and fixed.

    The only Greek school of philosophy that  dealt  with  illogic  was  the
Sophist school. But even they had no real idea of  the  illogic.  They  were
employed by politicians to make their political acts seem reasonable!

    Even humorists have no real idea of illogic. Reading their ideas of  the
theory of humor shows them to be off the mark. They don't really  know  what
is "funny."

    Laughter is rejection, actually.

    And humor you will find usually deals with one or another  outpoint  put
in such a way that the reader or audience can reject it.

    The groan  of  most  humorists  is  that  too  often  their  hearers  go
reasonable on them. PAT. "Who was that hobo I  saw  you  with  last  night?"
MIKE: "That wasn't no oboe, that was  my  fife."  LISTENER  (puzzled):  "But
maybe it was a very slender hobo."

    The tendency of a being is  to  try  to  keep  it  reasonable,  logical,
rational. And that is of course a very praiseworthy impulse  or  all  life's
endeavors might unhinge.

    The fear of being illogical is a secret fear of being crazy  or  insane.
(Not an idle fear when psychiatry was  roaming  around  loose.)  Or  at  the
least being thought a fool or dullard or at the very very  least,  unworldly
and uneducated.

    To evaluate and be a fine evaluator is to be able  to  prevent  a  slump
toward a painful collapse. And to be able to steer the  way  from  the  non-
ideal present to the ideal future.

    A person who feels queasy about his sanity really doesn't dare  look  at
outpoints or confront and use illogic. Yet it is  the  way  to  full  sanity
itself.

    The ability to evaluate puts one at cause over both the mad  and  ideal.
It places a being at a height it is unlikely he has ever before  enjoyed  in
the realm of commanding the situations of life.

    Evaluation is a new way to think.

    It is very worthwhile to acquire such an ability as it is doubtful if it
ever before has been achieved.

L. RON HUBBARD
Founder

LRH:ntjh.nf Copyright 0 1973 by L. Ron Hubbard ALL RIGHTS RESERVED

99

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 25 NOVEMBER 1973
      Issue I
Remimeo     CORRECTED AND REISSUED 17 MAY 1974

Data Series 31

FINAL TARGETS

    The first, foremost and most usual reason evaluations  fail  is  because
the programs to handle are not done.

    The evaluator, with all the study for an  ideal  scene,  the  exhaustive
search for data and the collection and count of  outpoints  and  pluspoints,
with the discovery thereafter of the right Why and the  brightest  of  ideas
to handle may yet be totally defeated by the simple fact that  no  one  ever
chases up the target execution and gets  the  program  really  and  honestly
DONE.

    He can even have someone who is  responsible  for  getting  his  program
executed only to  find  they  are  themselves  issuing  additional  or  even
contrary orders. Or even issuing whole new programs which have  no  relation
to evaluation at all.

    Circumstances have been found where a person with the  duty  of  getting
targets done was so deficient in the ability to confront  that  he  accepted
any excuse at all and was even pushed over into other subjects.  The  remedy
for this of course is HCOB 21 Nov 73, "The Cure of Q &  A,  Man's  Deadliest
Disease."

    It can be so bad that persons entrusted with target  execution  did  not
even speak to or approach any person who  had  a  target  to  do  while  not
reporting at all or reporting marvelous progress with the program!

    So, sad to have to relate, it is not enough to be a fantastic  and  able
evaluator. If the program is never truly done, the evaluation  is  merely  a
mental exercise.

    The ability  to  supervise  and  obtain  cooperation  and  execution  is
mandatory for the skill of any evaluator.

    HCO P/L I Sept 73, "Admin Know-How No. 30" and HCO P/L 15 Oct 73,  Admin
Know-How Series 31, "Administrative Skill," give the evaluator some  of  the
additional data he needs to obtain execution of his programs.

    One can say right here that the thought, "Oh well, I'm just  a  sort  of
technician here and it's really not up to me to RUN things. I just  evaluate
and it's up to 'them' to see that they carry it  out,"  is  very  likely  to
occur.

    But if one's repute as an evaluator is to be established, it will come
    about because

        THE EXISTING SCENE MOVED UP MARKEDLY TOWARD OR BECAME THE IDEAL
        SCENE.

    If that does  not  occur,  then  seniors  or  workers  don't  blame  the
supervisors  or  communicators.  They  blame  the  evaluator.  "Oh  him!  He
evaluated the building situation and  look,  the  whole  situation  went  to
hell."

    No justice at all. The data and Why and all the rest were  quite  right.
The on-paper evaluation was perfect. It would have "handled  the  hell"  out
of it. But lamentably the program just was never done.  Altered  or  falsely
reported or untouched, the targets just weren't done.

    So the test of an evaluation is

        DID IT MOVE THE EXISTING SCENE TOWARD OR ATTAIN THE IDEAL SCENE?

                               100

mnlr~

    And that cannot occur without the program being fully and totally and
correctly done.

    See also HCO P/L 26 Jan 72, "Not-dones, Half-dones and Backlogs" for
more data on this.

    Thus it is VITAL that four final targets exist on every evaluation,

    These are

(Fourth from last number of the evaluation program.)  Verify  from  personal
inspection of the existing evidence or the scene itself  that  every  target
has been fully done without omission, alteration, falsehood  or  exaggerated
reports. EVALUATOR.

(Third from  last  number  of  the  evaluation  program.)  Look  at  current
statistics and the results of the above  inspection  and  the  SITUATION  of
this evaluation as written above AND SEE IF THE SITUATION  IS  NO  LONGER  A
THREAT. EVALUATOR.

(Second from last number of the  evaluation  program.)  Look  again  at  the
IDEAL SCENE as written above.  Then  look  at  the  above  two  targets  and
further investigate and SEE IF THE IDEAL SCENE HAS NOW BEEN APPROACHED  MORE
CLOSELY OR ATTAINED. EVALUATOR.

(Last numbered target of the evaluation program.) (A)  If  the  above  three
targets do not show a favorable approach toward or attainment of  the  IDEAL
SCENE, gather new data, investigate further and RE-EVALUATE or  (B)  If  the
IDEAL SCENE has been more  closely  approached  or  attained  the  following
commendations or awards are assigned:

       EVALUATOR.

    This signifies the conclusion of the evaluation.

    (Note: The last four targets may be made available on a mimeograph sheet
for the use of an evaluator in ending off his evaluation.)

    By using this program ending, it is abundantly clear to all those
concerned with the evaluation including the evaluator that

       THE PROGRAM AND ITS SUCCESSFUL EXECUTION ARE AN INTEGRAL PART OF AN
       EVALUATION.

    Unless the program is fully, truthfully and successfully done, an
evaluation alone cannot remedy any situation and the ideal scene will not
be attained.

    The reason for and the final objective of any evaluation is the approach
toward or attainment of the IDEAL SCENE.

L. RON HUBBARD Founder LRH:clb.jh.nf Copyright 19 1973, 1974 by L. Ron
Hubbard ALL RIGHTS RESERVED

[Note: The 17 May 1974 reissue corrected a typographical error in the
original mirneo.]

                               101

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 25 NOVEMBER 1973-1
      Issue I
Rernimeo    CORRECTED AND REISSUED 17 MAY 1974

Data Series 31 Addition

FINAL TARGET ATTACHMENT

    To save the evaluator writing the final targets longhand this sheet is
provided. It can be filled in with the proper numbers and data,
inapplicable lines crossed out and this sheet stapled to the end of any
eval.

       (Fourth from last number of the  evaluation  program.)  Verify  from
       personal inspection of the existing evidence  or  the  scene  itself
       that every target has been fully done without omission,  alteration,
       falsehood or exaggerated reports. EVALUATOR.

       (Third from last number of the evaluation program.) Look at  current
       statistics and the results of the above inspection and the SITUATION
       of this evaluation as written above AND SEE IF THE SITUATION  IS  NO
       LONGER A THREAT. EVALUATOR.

       (Second from last number of the evaluation program.) Look  again  at
       the IDEAL SCENE as written above. Then look at the above two targets
       and further investigate and SEE IF THE  IDEAL  SCENE  HAS  NOW  BEEN
       APPROACHED MORE CLOSELY OR ATTAINED. EVALUATOR.

       (Last numbered target of the evaluation program.) (A) If  the  above
       three targets do not show a favorable approach toward or  attainment
       of the IDEAL SCENE, gather new data,  investigate  further  and  RE-
       EVALUATE, or (B) If the IDEAL SCENE has been more closely approached
       or attained the following commendations or awards are assigned:

EVALUATOR.

LRH:ntmjh.nf
Copyright v 1973, 1974 L. RON HUBBARD
by L. Ron Hubbard      Founder
ALL RIGHTS RESERVED

[Note: The 17 May 1974 reissue corrected a typographical error in the
original mirneo.]

                               102