No matching fragments found in this document.
MANAGEMENT SERIES
Volume 2
CONTENTS
ADMINISTRATIVE KNOW-HOW SERIES
20 Oct. 1966 1- Executive and Governing Body Errors
and Answers 1
31 Oct. 1966 2 - Actions, Executive, for Handling Disastrous
Occurrences 5
31 Oct. 1966 3 - Job Endangerment Chits
(amended-see 68) see-7
3 Nov. 1966 4 - Leadership 8
6 Nov. 1966R 5R - Statistic Interpretative - Statistic Analysis
(revised 9 Nov. 1979) 11
10 Nov. 1966 6 - Good versus Bad Management 16
16 Nov. 1966 7 - Executive Facilities - Facility Differential 19
17 Nov. 1966 8 - Intervention 25
21 Dec. 1966 Correction to HCO Policy Letter of 17 November
1966, 'Admin Know-How, Intervention' see-27
4 Dec. 1966 9 - Expansion - Theory of Policy 28
24 Dec. 1966 10 - How to Program an Org - Saint Hill Programs
35
24 Dec. 1966 11 - How to Program an Org - Corrections and
Addition - Sequence of Programs Correction 41
26 Dec. 1966 12 - PTS Sections, Personnel and Execs 43
12 Feb. 1967 13 - The Responsibilities of Leaders 46
25 Jan. 1981 14 - Alter-is and Degraded Beings 57
1 Oct. 1967 15 - Uses of Orgs 59
16 Oct. 1967 16 - Suppressives and the Administrator
How to Detect SPs as an Administrator 60
20 Oct. 1967 17 - Conditions, How to Assign 63
8 Feb. 1968 18 - Statistic Rationalization 67
5 Mar. 1968 19 - Job Endangerment Chits 68
30 May 1968 20 - Administration 71
25 Oct. 1968 21 - Admin Know-How 72
14 Sept. 1969 22 - The Key Ingredients 74
27 Oct. 1969 23 - Dev-t 80
8 May 1970 24 - Distraction and Noise 82
22 July 1971 25 - CLOs, OTLs and Flag 85
28 July 1971 26 - Admin Know-How No. 26 93
26 Jan. 1972 29 - Not-dones, Half-dones and Backlogs 97
I Sept. 1973 30 - Admin Know-How No. 30 100
vii
ADMINISTRATIVE KNOW-HOW SERIES (cont.)
15 Oct. 1973 31 - Administrative Skill 104
5 Dec. 1973R 32R -Q and A Checksheet - Checksheet of the
Hubbard Causative Leadership Course
(revised 12 Dec. 1974) 106
7 Aug. 1976 33 - Product/Org Officer System-Name Your Product
109
7 Aug. 1976 34 - Product/Org Officer System-Want Your Product
110
7 Aug. 1976 35 - Product/Org Officer System
To Get You Have to Know How to Organize III
14 Nov. 1976 36 - Manning Up an Org 113
29 Nov. 1978 37 - How You Handle Demands for Personnel 115
3 Sept. 1980 38 - Out of Sequence 116
12 Sept. 1980 39 - Handling Overloaded Posts 117
21 Sept. 1980 40 - Product Officers 118
1 July 1982 41 - Management Coordination 120
18 Aug. 1982 42 - Targets and Production (reissued 8 Sept. 1982)
122
22 Aug. 1982 43 - Battle Plans 124
29 Dec. 1982 44 - The Tools of Management (revised-see 227)
127
30 Dec. 1982 45 - Writing Programs and Projects 131
5 Jan. 1983 46 - Strategic Planning 133
9 Jan. 1983 47 - Checklist for a Strategic Plan 138
31 July 1983 48 - Basic Management Tools 140-A
31 July 1983 49 - Management Tools Breakthrough 140- E
EXECUTIVE SERIES
29 Oct. 1971 1 - The Executive 141
29 Oct. 1971 2 - Leadership 143
27 Nov. 1971 3 - Money 144
3 Dec. 1971 4 - Exchange 147
26 Jan. 1972 5 - Not-dones, Half-dones and Backlogs 150
6 Feb. 1982 6RA - Know Best 153
9 Feb. 1972R 7R - Targeting of Divisional Statistics and Quotas
(revised 21 Oct. 1980) 155
18 Feb. 1972 8 - The Top Triangle 157
27 Feb. 1972 9 - Routing 159
29 Feb. 1972 10 - Correct Comm 161
1 Apr. 1972 11 - Making an Executive 165
3 May 1972R 12 - Ethics and Executives (revised 18 Dec. 1977)
169
12 May 1972R 13R - PTS Personnel and Finance
(revised 27 Oct. 1982) 175
14 July 1972 14 - Esto Failures 178
23 July 1972R 15R - The Vital Necessity of Hatting
(revised 20 Dec. 1978) 181
28 July 1972 16 - Establishing - Holding the Form of the Org
185
viii
EXECUTIVE SERIES (cont.)
20 Sept. 1976 17 - The Stat Push 188
20 Sept. 1976-1 17-1 - Stat Push Clarified (addition of 17 Apr. 1977)
191
14 Nov. 1976 18 - Manning Up an Org 193
16 Nov. 1976 19 - Production Quotas 195
9 Jan. 1980 20 - Departmental Mini Programs:
The Key to Achievement 198
28 Feb. 1980 21 - Production and One's Standard of Living
203
21 Sept. 1980 22 - Morale 206
11 Sept. 1980 23 - Organization and Survival 207
12 Sept. 1980 24 - Handling Overloaded Posts 208
21 Sept. 1980 25 - Trouble 209
6 Oct. 1980 26 - Orders versus Arbitraries 210
5 Nov. 1980 27 - Control of Statistics 211
17 Oct. 1980 28 - Instability 212
22 Oct. 1980 29 - Handle 213
30 Oct. 1980 30 - Tech 214
18 Sept. 1980 31 - A Matter of Orders 215
24 Sept. 1980 32 - Overload and Hatting 216
24 Mar. 1981 33 - Leadership - More About 217
17 Jan. 1982 34 - What Is an Executive? (reissued 10 Mar. 1982) 223
19 Mar. 1982 35 - Executive Success 226
29 Dec. 1982R 36R - The Tools of Management (revised 30 July 1983)
227
7 Apr. 1983 37 - Goodwill 231
31 July 1983 38 - Basic Management Tools 140-A
31 July 1983 39 - Management Tools Breakthrough 140- E
MARKETING SERIES
20 Aug. 1979 1 - Dianetics and Scientology Are New 233
1 Sept. 1979 2 - Marketing, Promotion and Dissemination Defined
234
1 Jan. 1977RA 3 - Marketing Hat (revised 29 Aug. 1979) 235
2 Sept. 1979 4 - Surveys Are the Key to Stats 237
30 Jan. 1979 5 - Positioning, Philosophic Theory
(restored 28 July 1983) 241
25 June 1978 6 - Come-on Dissemination
(reissued 31 Aug. 1979) 245
7 Feb. 1979R 7 - The Basics of Marketing
(revised 3 Sept. 1979) 247
4 Sept. 1979 8 - More on Marketing Basics 249
5 Sept. 1979 9 - The Assembly Line for Produced Promo
251
6 Sept. 1979 10 - The Relationship Between Design and
Rough Layout 255
19 Sept. 1979 11 - Promotion 259
ix
MARKETING SERIES (cont.)
26 Sept. 1979 12 - Copywriting 262
27 Sept. 1979 13 - Ads and Copywriting 265
18 Oct. 1979 14 - Viewpoint 268
1 Dec. 1979 15 - Survey Buttons Are Not the Message
271
5 Feb. 1982 16 - Books and Marketing 273
11 Mar. 1982 17 - Proportionate Marketing
(corrected and reissued 21 May 1982) 274
13 Apr. 1982 17-1 - Proportionate Marketing Addition
275
15 Apr. 1982 18 - Planetary Dissemination 277
19 Mar. 1982 19 - Executive Success 279
PERSONNEL SERIES
29 Aug. 1970 1 - Personnel Transfers Can Destroy an Org 280
29 Aug. 1970 2 - Personnel Programing 283
29 Aug. 1970 3 - Recruit in Excess 286
30 Aug. 1970 4 - Recruiting Actions 289
29 Aug. 1970 Staff Training Pgm No. 2 (LRH ED 121 Int) 294
10 Sept. 1970 5 - Transferitis 297
12 Sept. 1970 6 - Training 300
13 Sept. 1970 7 - Hats - Vital Data 301
16 Sept. 1970 8 - Ethics and Personnel 304
22 Sept. 1970 9 - Hats 308
6 Oct. 1970 10 - "Moonlighting" 314
9 Oct. 1970 11 - The PR Personality 316
11 Apr. 1972 11 - The PR Personality
ADDN (canceled) see-317
27 Apr. 1982 Cancellation of Personnel Series I I Addition,
PR Series 4 Addition - The PR
Personality (SPD 8)* see-317
20 Nov. 1970 12 - Organization Misunderstoods
(corrected and reissued 29 Aug. 1974) 318
6 Dec. 1970 13 - Third Dynamic De-aberration 322
14 Dec. 1970 14 - Group Sanity 327
30 Dec. 1970 15 - Environmental Control 339
27 Dec. 1970 16 - Hats Program Pitfalls 342
19 Jan. 1971 17 - Duplicating Functions 344
10 Feb. 1971R 18 - Adds to Personnel Series No. 8, 16 Sept. 1970,
Ethics and Personnel
(revised and reissued 18 July 1975 as a BPL)
(canceled) see-344
14 July 1982 18 - Adds to Personnel Series No. 8, 16 Sept. 1970,
Ethics and Personnel (SPD 22) see-344
16 Mar. 1971 19 - Lines and Hats 3 45,
19 Mar. 1971 20 - Personnel Prediction 347
X
PERSONNEL SERIES (cont.)
29 July 1971 21 - Why Hatting? 350
11 Aug. 1971 22 - Don't Unmock a Working Installation 352
23 Dec. 1971R 23R - 1: 1 Tech Admin Ratio on New Recruits
(revised and reissued 8 Sept. 1975 as a BPL)
(canceled) see-353
14 July 1982 BPL 1: 1 Tech Admin Ratio on New Recruits
Canceled (SPD 23)
(cancellation of Personnel Series 23R) see-353
14 Jan. 1972 24 - The "OK to Be a --" System
(canceled) see-353
28 Apr. 1982 Cancellation of HCO PL 14 Jan. 72, Issue IV,
Pers. Series 24, Pers. Programing Series 11,
The "OK to Be a --" System (SPD 10) see-353
12 May 1972R 25R - PTS Personnel and Finance
(revised 27 Oct. 1982) 354
3 Apr. 1973R 26R - Hatting
(revised and reissued 20 July 1975 as a BPL)
(canceled) see-356
28 Apr. 1982 Personnel Series 26R Hatting Canceled (SPD 9)
see-356
24 June 1973R 27R - What Is a "Complement"
(revised 23 Oct. 1975) 357
14 Nov. 1976 28 - Manning Up an Org 358
29 Nov. 1978 29 - How You Handle Demands for Personnel
360
16 Sept. 1980 30 - Utilization 361
21 Sept. 1980 31 - An Org Board 362
24 Sept. 1980 32 - Overload and Hatting 363
28 Sept. 1980 33 - Hat Knock Off 364
6 Oct. 1980 34 - A Major Duty of the Hats Officer 365
6 Oct. 1980 35 - Posting 366
20 Oct. 1980 36 - Musical Chairs 367
30 Oct. 1980 37 - Post Transfers 368
11 Oct. 1980 38 - Personnel Troubles 369
3 Nov. 1980 39 - Full Hatting 370
29 Mar. 1982 40 - Personnel Policy
(reissued 14 Apr. 1982) 371
14 Sept. 1982 41 - Post Changes and Production (SPD 36)
see-371
19 Dec. 1982 42 - "Doing a Quicksilver" Forbidden 372
PUBLIC RELATIONS SERIES
13 Aug. 1970 1 - Liabilities of PR 376
13 Aug. 1970 2 - The Missing Ingredient 379
13 Aug. 1970 3 - Wrong Publics 383
9 Oct. 1970 4 - The PR Personality 386
11 Apr. 1972 4 - The PR Personality
ADDN (canceled) see-387
xi
PUBLIC RELATIONS SERIES (cont.)
27 Apr. 1982 Cancellation of Personnel Series I I Addition,
PR Series 4 Addition - The PR
Personality (SPD 8) see-387
18 Nov. 1970 5 - PR Definition 388
11 May 1971 6 - Opinion Leaders 389
11 May 1971 7 - Black PR 396
28 May 1971 8 - Too Little Too Late 401
30 May 1971 9 - Manners 403
2 June 1971R IOR - Breakthrough - PR and Production - Tone
Scale Surveys
(revised 28 July 1983) 406
28 July 1983 10-1 - PRO Area Control 408
15 June 1972R IIR - PR Area Control - Three Grades of PR
(revised 24 Jan. 1983) 409
5 Oct. 1971 12 - Propaganda by Redefinition of Words
410
5 Dec. 1971 13 - How to Do a PR Survey
(reissued 5 Sept. 1975 as a BPL) (canceled) see-412
27 Dec. 1982 13 - How to Do a PR Survey (SPD 66) see-412
7 Jan. 1972R 14R - Creating Survey Questions
(revised and reissued 9 Sept. 1975 as a BPL) see-412
25 Jan. 1972R 15R - Population Surveys
(revised and reissued 3 July 1974 as a BPL) see-412
25 Jan. 1972R-1 15R-I - Amend Population Surveys (BPL)
(issued I July 1977) see-412
13 July 1972R 16R - Survey Buttons and Promo
(revised and reissued 9 Sept. 1975 as a BPL)
(canceled) see-412
23 Sept. 1982 16RA - Survey Buttons and Promo (SPD 26) see-412
7 Aug. 1972R 17R - PR and Causation
(revised 9 Aug. 1972) 413
21 Nov. 1972 18 - How to Handle Black Propaganda 418
1 Apr. 1982 19R - The Safe Point 428
12 Jan. 1973-1 19-1 - [Limited Issue] (BPL) see-430
26 Feb. 1974 20 - The Untrained PR 431
27 Feb. 1974 21 - Wasted Planning 432
17 Mar. 1974 22 - [Limited Issue] see-432
18 Mar. 1974 23 - The Press Book 433
30 May 1974R 24 - [Limited Issue] (BPL) see-434
27 Oct. 1974 25 - Safe Ground 435
30 Mar. 1975 26 - PR and Information 437
9 June 1975 27 - The Enemy Line 438
23 Mar. 1982 28R - A Refined Definition of PR 440
15 Dec. 1976R 29R - [Limited Issue] (BPL) see-440
30 Jan. 1979 30 - Positioning, Philosophic Theory
(restored 28 July 1983) 441
7 Feb. 1979R 31R - The Basics of Marketing (revised 3 Sept. 1979)
445
xii
PUBLIC RELATIONS SERIES (cont.)
25 June 1978 32 - Come-on Dissemination
(reissued 31 Aug. 1979) 447
1 Jan. 1977RA 33R ~ Marketing Hat
(revised 29 Aug. 1979) 449
20 Aug. 1979 34 - Dianetics and Scientology Are New 451
1 Sept. 1979 ~5 - Marketing, Promotion and Dissemination Defined
452
2 Sept. 1979 36 - Surveys Are the Key to Stats 453
4 Sept. 1979 37 - More on Marketing Basics 457
5 Sept. 1979 38 - The Assembly Line for Produced Promo
459
6 Sept. 1979 39 - The Relationship Between Design and
Rough Layout 463
19 Sept. 1979 40 - Promotion 467
25 Sept. 1979 41 - "Hotline," Policy Of
(reissued 31 Oct. 1982) 470
26 Sept. 1979 42 - Copywriting 474
27 Sept. 1979 43 ~ Ads and Copywriting 477
1 Dec. 1979 44 - Survey Buttons Are Not the Message
480
5 Feb. 1982 45 - Books and Marketing 482
19 July 1982 46 - Failed PR
(corrected and reissued 1 Aug. 1982) 483
12 Sept. 1982 47 - PR Functions 485
7 Apr. 1983 48 - Goodwill 486
FINANCE SERIES
29 Jan. 1971 1 - Finance Banking Officers
(revised-see 490) 488
29 Jan. 1971R IR - Flag Banking Officers
(revised 27 Oct. 1982) 490
13 Feb. 1971 2 - Financial Planning Tips 492
17 Feb. 197 1 RB 3R13 -Basic FBO Duties
(re-revised 27 Oct. 1982) 494
17 Feb. 1971 3ARA ~ Handling of Bounced Checks and Refunds
ARA (revised and reissued 27 Oct. 1982) 496
1 Mar. 1971RA 4RA - Income Sources
(revised and reissued 27 Oct. 1982) 499
26 Apr. 1971RB 5RB - FPActivation
(revised and reissued 27 Oct. 1982) 501
10 Mar. 1971R 6R - FBO Hat
(revised and reissued 27 Oct. 1982) 503
19 Mar. 1971RA 7RA - Bean Theory - Finance as a Commodity
(re-revised and reissued 27 Oct. 1982) 509
8 June 1971RA 8RA - Finance Office Accounts
(revised and reissued 27 Oct. 1982) 513
23 Sept. 1971 9 - Finance Banking Officer Purposes 515
xiii
FINANCE SERIES (cont.)
22 Oct. 1971RC 10RC - Purchasing and Check-Signing Lines Modified
(re-revised 27 Oct. 1982) 517
9 Mar. 1972R 11R - Income Flows and Pools
Principles of Money Management
(revised 4 Aug. 1983) 520
12 May 1972R 12R - PTS Personnel and Finance
(revised 27 Oct. 1982) 524
3 June 1972 13 - Promotion Allocations (canceled) see-527
27 Oct. 1982 BPL 24 February 1977 Canceled (SPD 41)
(Finance Series 13 canceled) see-527
6 Jan. 1976 14RB - Flag External Expenses (BPL) (canceled) see-527
6 Jan. 1976-1 14RB - Flag External Expenses (BPL)
ADDN (addition of 7 Feb. 1976) (canceled) see-527
28 Dec. 1982 Finance Series 14RB and 14RB Addition Canceled
Flag External Expenses and Flag External
Expenses - Addition Canceled (SPD 67) see-527
8 Mar. 1973R 15R - Promotion
(revised and reissued 25 Apr. 1975 as a BPL)
(canceled) see-527
27 Oct. 1982 15RA - Cancellation of "Promotion" (SPD 40) see-527
10 Nov. 1973R 16R - FBO Network Organization Location
(revised and reissued 25 Apr. 1975 as a BPL)
(canceled) see-527
27 Oct. 1982 FBO Network Organization Location (SPD 38)
(Finance Series 16R canceled) see-527
20 Oct. 1978 17 - Two-Bit FP 528
28 Sept. 1979RA 18RA - Introduction to the New Finance System
(re-revised 12 Nov. 1980) (canceled) see-529
27 Oct. 1982 Cancellation of Finance Series 18RA
Introduction to the New Finance
System (SPD 39) see-529
28 Sept. 1979RA 19RA - FBO and Treasury Weekly Reports
(re-revised 12 Nov. 1980) (canceled) see-529
27 Oct. 1982 FBO and Treasury Weekly Reports - The
New Finance System - Canceled (SPD 42)
(Finance Series 19 canceled) see-529
28 Sept. 1979RA 20RA - Financial Planning Program Number I
(re-revised 22 Apr. 1980) (canceled) see-529
I I Apr. 1982 Financial Planning Program Number I (SPD 13)
(Finance Series 20RA canceled) see-529
28 Sept. 1979R 21R - Financial Dictatorship - What It Is and
How It Works
(revised 19 Mar. 1980) (canceled) see-529
27 Oct. 1982 Financial Dictatorship - What It Is and
How It Works (SPD 43)
(Finance Series 21R. canceled) see-529
28 Sept. 1979RA 22RA - Usage of Org Bank Accounts
(revised 19 Mar. 1980) (canceled) see-529
xiv
FINANCE SERIES (cont.)
27 Oct. 1982 Usage of Org Bank Accounts (SPD 44)
(Finance Series 22RA canceled) see-529
28 Sept. 1979R 23R - FBO Network Statistics
(revised 19 Mar. 1980) (canceled) see-529
27 Oct. 1982 FBO Network Statistics (SPD 45)
(Finance Series 23R canceled) see-529
28 Sept. 1979R 24R - Special Income
(revised circa 27 Oct. 1982) 530
28 Feb. 1980 25 - Production and One's Standard of Living 532
15 May 1980 26 - Scientology Finance Networks - Clarification
of Duties (canceled) see-535
27 Oct. 1982 Scientology Finance Networks - Clarification
of Duties (SPD 46)
(Finance Series 26 Canceled) see-535
18 Feb. 1982 27 - Changing Workable Finance Systems 536
17 Mar. 1982 28 - FBO FP Adjudication 538
15 Apr. 1982 29 - The Counting of Gross Income 539
11 Mar. 1982 30 - Proportionate Marketing
(corrected and reissued 21 May 1982) 543
19 Mar. 1982 31 - Executive Success 544
9 May 1982 32 - Books Are Assets 545
27 July 1982R 33R - Deputy FBOs for Marketing of Org Resources
for Exchange (D/FBO for M.O.R.E.)
(revised 20 Sept. 1982) 547
2 Sept. 1982 34 - And That Is Banking 552
3 Sept. 1982 35 - Deputy FBO for Marketing of Org Resources for
Exchange (D/FBO for M.O.R.E.) - Purpose 557
10 Sept. 1982 36 - Exchange, Org Income and Staff Pay 561
4 Sept. 1971RA 37 - FP and Necessities
(revised and reissued 27 Oct. 1982) 563
27 Oct. 1982R 38R - Cash/Bills Defined
(revised 16 Sept. 1983) 565
31 Oct. 1982 39 - Financial Planning - Responsibility For 569
26 Nov. 1965R 40 - Financial Planning
(rewritten 31 Oct. 1982) 572
9 Jan. 1983 41 - Viability - The Make-Break Point of an Org 578
4 Aug. 1983 42 - Financial Planning Program No. 1 580
Subject Index 585
Supplementary Subject Index 731
Alphabetical List of Titles 734
Chronological List of Titles 736
*[Note: SPD = Scientology Policy Directive. Other abbreviations appearing
in this book are defined in the
subject index.
The most complete source of definitions for the words and abbreviations
contained in Scientology
administrative and management technology is the book Modern Management
Technology Defined, by L. Ron Hubbard. That book is an essential companion
to the books in the Organization Executive Course series.]
xv
YOUR POST
A post in a Scientology Organization isn't a job. It's a trust and a
crusade.
We're free men and women-probably the last free men and women on Earth.
Remember, we'll have to come back to Earth some day no matter what
"happens" to us.
If we don't do a good job now we may never get another chance.
Yes, I'm sure that's the way it is.
So we have an organization, we have afield we must support, we have a
chance.
That's more than we had last time night's curtain began to fall on
freedom.
So we're using that chance.
An organization such as ours is our best chance to get the most done. So
we're doing it!
L. RON HUBBARD
xvi