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            HUBBARD COMMUNICATIONS OFFICE
            Saint Hill Manor, East Grinstead, Sussex
            HCO POLICY LETTER OF 26 APRIL 1971RB
Remimeo     Issue 11
Finance and REVISED AND REISSUED 27 OCTOBER 1982
      FP Hats
Dept 8
Check Signers    (Cancels and replaces BPL of
Finance Enforcement    26 Apr. 71RA, revised and
      Officer Hat
FBO Hat     reissued 16 Oct. 1975.)

               (This issue was originally issued as an HCO PL written by CS-
               3 and approved by myself, and adopted by the Board of
               Directors. It was mistakenly converted into a BPL. Having
               been requested to review the Finance Series PLs written by
               others, Finance Series 5 is now reissued in its original form
               with minor revision as an HCO PL.)

Finance Series 5RB

FP ACTIVATION

    FP allocation amounts become due for transfer from the FBO No.  I  Acct.
to the Org's Main Account immediately following FBO approval of the  FP  and
allocation figure.

    The FBO is generally watchful of the FP routing and handling  lines  and
prevents any undue delays.

    With the FP approved and allocation amount established, the  FBO  issues
his transfer check AT ONCE rapidly obtaining the needed Finance  Enforcement
Officer cosignature (where there is no FEO the D/FBO cosigns or if no  D/FBO
either, then the CO/ED may be a cosigner) and  delivers  the  check  to  the
hands of the Treas Sec.

    The Treas Sec gives his receipt and sees that the  allocation  check  is
banked AT ONCE to the Org's Main Account.

    When the FP check has been cleared and been credited to the  Org's  Main
Account by the bank, the FP as approved may be activated by Division 3.  NOT
BEFORE.

    Checks drawn or POs activated against an FP  for  which  the  allocation
check has not yet been deposited or cleared amounts to spending money  which
is not there and violates earlier policies and  falsely  affects  the  org's
cash/bills stats.

    FSM commissions due for payment follow the same principle.

    Dept 8 prepares all forms and related data and applies via the Treas Sec
to the FBO AT ONCE when such payments are due. The FBO rapidly verifies  and
immediately issues a check to cover valid FSM commissions due. His  transfer
voucher lists the names and amounts. FSM commissions are NEVER held  up  for
once-a-week check signing and where  the  FSM  has  personally  brought  his
selectee into the org and is due a commission it MUST be paid at  once  with
the FSM Account check given directly into the hands of the FSM by the org.

    Org officers signing FSM checks from the FSM Account must see a copy  of
the FBO transfer voucher, the selectee invoice and a copy of  the  selection
slip before they may sign the FSM commission check.

501

    As it would cause delays on FSM commission payments to require that  the
transfer from the FBO No. I Account be in the org FSM Account before an  FSM
payment check can be issued, the FSM  Account  is  started  with  a  balance
equal to an average of one full week's commissions. After that, the  routine
of transferring the amounts for commissions paid  each  day  will  keep  the
account maintained at a level that commissions can be paid  with  no  danger
that they will not clear the bank. When the volume of commissions  increases
in range the org Dir of Disbursements should CSW  to  the  FBO  to  transfer
additional funds to the FSM Account to ensure that its basic level  is  kept
sufficiently high to handle the traffic. The FBO  would  then  transfer  the
additional funds from his FBO No. I Account to the org's  FSM  Account.  The
exact administration of the FSM commission line  is  covered  in  HCO  PL  5
April 1979RA, NEW FSM (INSTANT PAYMENT) ACCOUNT.

    That the FSM Account is handled as above does NOT mean that  it  may  be
used as a "float" to pay out FSM commissions on a bypass of the FBO.

    A check signer who fails to verify that the FBO transfer has  been  done
before signing checks against that transfer  risks  signing  checks  against
funds not there or allocated to other purposes.

                          CASH/BILLS

    Cash/bills as reported by Div 3 includes sums actually on  hand  in  the
org's accounts versus bills due and purchases newly ordered.

    Thus a check signer accepting checks for FP activation without  evidence
of FBO transfer also risks a falsely reduced cash/bills stat which gives  an
untrue picture of the org's actual financial position.

L. RON HUBBARD
Founder

Revision written at the request of the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:dr.gm Copyright C) 1971, 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

502

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 10 MARCH 1971R
Rernimeo    REVISED AND REISSUED 27 OCTOBER 1982
Finance Packs
FBOs
      (Revised to update sections on FBO purposes and
      statistics. Originally issued as an HCO PL adopted
      by the Board of Directors and is hereby reissued as
      revised as an HCO PL with the full authority of
      policy. Does not include ALL FBO duties as some
      were added subsequent to the original PL and will
      be found in later HCO PLs. Some of these duties
      have been delegated to the newly created post of
      D/FBO for M.O.R.E. but are included here as still
      overall under the responsibility of the FBO.)

Finance Series 6R

FBO HAT

    This policy letter outlines FBO duties and actions as given in recent
issues and in early 1968 Flag Orders by which the post was initially
established.

ORG BOARD LOCATION:

 1.   The Finance Office is an autonomous office.

 2.   It is located on the org board in the Office of LRH, Dept 21.

 3.   Its authority stems from the ecclesiastical authority of the Church
 hierarchy.

 4.   Its representative is called the FLAG BANKING OFFICER.

FBO PRODUCTS:

 1.   Management reserves, hugeness of.

 2.   Cash to management reserves in acceptable range and rising in trend.

 3.   Increased org solvency as indicated by an increasing allocation-
 production ratio.

 4.   Int Finance Network programs, projects and orders quickly and
    thoroughly and completely done.

 5.   Data and reports completed accurately and on time and sent to Int and
    Continental Finance. Includes accurate and contemporary data to Data
    Bureau Flag and Continental.

 6.   The competent and terminated handling of local finance situations
    arising, by application of the related policies, and the reporting of
    such to Int and Continental Finance.

 7.   Solvency of Flag in the area.

 8.   Financing of Flag projects and actions in the area.

503

FBO PURPOSES:

 1.   TO MAKE THE ORG MAKE MORE MONEY.

 2.   TO GIVE THE ORG A WELL-PAID STAFF.

 3.   TO MAKE IT VERY WORTHWHILE FOR FLAG TO MANAGE AND HELP IT.

FB 0 S TA TIS TICS..

 1.   Payments to Flag.

 2.   Allocation-production ratio in the org.

 3.   Payroll divided by staff.

IMMEDIATE SENIOR:

 1.   The immediate senior of an org FBO is the Continental FBO.

 2.   The immediate senior of the Continental FBO is the Int FBO located in
    the Int Finance Office.

FB 0 DUTIES:

 1.   To establish and maintain the proper uses, titles and signatories of
    the two FBO bank accounts, No. I and No. 2, on-policy.

 2.   To collect daily all sums of income from the org and  to  ensure  that
    all incoming monies are invoiced  and  banked  by  the  FBO  before  any
    allocation or expenditure may occur.

 3.   To ensure that any loans from SO reserves and any debts to it are
    recorded as such.

 4.   To verify all sums collected by the FBO against the org's invoices for
    that day, and to ensure that the org's invoices tape-totaled  equal  the
    exact amount received by the FBO.

 5.   To issue an invoice of receipt to the Cashier or Dir Income.

 6.   To keep an FBO LEDGER into which all incoming monies are entered on
    the left-hand page for that day, giving a total list of what the monies
    are,

 7.   To enter separately (bottom, same page) and apart from current income,
    any bounced checks returned from the bank  that  day,  and  any  bounced
    checks re-collected by the FBO.

 8.   To record on the opposite (right-hand) FBO LEDGER page  for  the  same
    day the exact disposal of the day's income-to the FBO No. I  Account  or
    abroad for exchange.

 9.   To inspect the dates and endorsements and currency of all checks for
    correctness before deposit.

10.   To separate out any domestic nonconvertible checks from other
    countries if such are received, to be sent by the FBO abroad for
    exchange.

11.   To make a deposit slip for the day's income being banked and a
    separate slip for any bounced checks being redeposited.

504

12.   To deposit all incoming monies daily to the FBO No. I Account.

13.   To keep a consecutive record of bank deposit slips in a notebook or
    bank deposit book provided by the bank.

14.   To file a second copy of each deposit slip with the FBO invoices for
the week.

15.   To package and label FBO invoices weekly  to  include  the  in-series
    invoices and add-strip, a loose set of copies, the week's deposit slips,
    and the bank debit advice for any bounced checks for the week.

16.   To keep express and exact  record  of  any  amount  sent  abroad  for
    exchange and to follow up each such amount  until  returned.  Such  sums
    having been once invoiced by Div 3 on receipt may not return via  Div  3
    or be reinvoiced on return from abroad as such introduces an error  into
    income.

17.   To maintain enough float in the FBO No. I Account to cover any
    bounced checks returned from the bank.

18.   To collect daily from the bank any bounced checks.

19.   To handle all bounced checks at once by urgent and  personal  contact
    with the drawer, obtaining immediately  a  new  check  or  the  drawer's
    authority to redeposit. It is a fast  and  urgent  contact  action  with
    Ethics in the offing.

20.   To redeposit such sums daily by separate deposit slip to the FBO No.
I Account.

21.   To ensure that bounced checks are collected only by the FBO and  that
    neither the bounced check nor the re-collection  of  it  appear  in  org
    records or org GI or Div 3 stats. A reinvoicing of bounced checks by Div
    3 would introduce an error into income. The only org records these  show
    up in are the individual's accounts file and adding the amount collected
    to the org corrected gross income.

22.   To threaten legal action on any long-uncollected, bounced check and
    if still uncollected to give the action over to Legal.

23.   To report weekly to Continental Finance Office the amount of checks
    bounced, checks collected and checks outstanding, with a copy to Int
    Finance Office.

24.   To collect weekly from the Treasury Sec a copy of the income sheets
    posted up by dept heads from their service-dept copies of the week's
    invoices.

25.   To ensure that DEBIT invoices are also shown and clearly marked on
    these sheets and to ensure collection of DEBIT invoices by Div 3.

26.   To weekly summarize receipts and income sources of the org for the
org.

27.   To search out org collection files and old invoices to detect and
    revive any previous income sources no longer current or dropped in
    volume.

28.   To trace income sources to their successful promotional actions where
    such info is available as factual (not opinion).

29.   To present the Exec Council and Ad Council of the org with a  factual
    summary of org income sources, to include the current week or month  and
    copies of earlier reports and any past income sources newly  discovered.
    This is presented prior to financial planning and assists the  Exec  and
    Ad Councils in preparation of FP.

30.   To demand income increase from the org, particularly where past
    successful income sources or collections have been neglected.

31.   To know the vital necessities required by the activity to produce its
valuable final

505

    products and particularly its income.

32.   To maintain agreement with the FP body regarding Title A, B and C
    expenditure and product necessities, and how these are covered by FP and
    general finance.

33.   To receive the proposed financial planning and statement of projected
    income when passed as okay by the org Exec Council.

34.   To inspect the proposed FP with regard to (a)  expectancy  of  income
    and the plan by which it is to be materialized and (b) the amount of FP,
    and to allocate to the org accordingly.

35.   To ensure that FP sums  allocated  by  the  FBO  cause  an  increased
    income, thereby giving an increased allocation-production ratio  and  an
    increased statistic of cash to SO reserves.

36.   To transfer sums of expense thus approved by check to the org's Main
Account.

37.   To send to Int and Continental Finance Offices a copy of the approved
    financial planning against which the allocation was made.

38.   To transfer all HCO Account income to the org's HCO BOOK ACCOUNT.

39.   To transfer to the org's CVB* Account any refund monies required.

40.   To transfer to the org's FSM Account monies for FSM commissions paid,
    these not being subject to financial planning.

41.   To issue to the Treasury Sec of the org a voucher with each transfer
    check, detailing the amount and intended use of the monies.

42.   To recover from the org any allocation  amount  (except  HCO  Account
    monies) not applied to the approved use. Sums allocated by the  FBO  may
    only be used for the purpose requested and approved and if not  so  used
    must be returned to the FBO.

43.   To receive a copy of any  EMERGENCY  PO  not  covered  by  the  org's
    financial planning but vital to org credit or promotion or product,  and
    to deduct 125% of its amount from future allocation  to  the  vessel  or
    org.

44.   To deduct from future allocation 200% of the amount of any  EMERGENCY
    PO found to have been approved without any copy advising the FBO, or  if
    the expense presented as an emergency was not an emergency in fact.

45.   To collect from the Treasury Sec a weekly disbursement sheet listing
    all vouchers and sums paid out by Div 3 during the week.

46.   To ensure that the Treasury Sec accounts for all monies issued to him
    by weekly total of expenses and cash on hand against monies from FBO
    that week.

47.   To transfer by check from the FBO No. 1 Account, sums to SO reserves
    and to the FBO No. 2 Account for management expenses incurred locally.

48.   To see that amounts owing to management for services and missions are
    collected from the org and paid in full.

49.   To keep a separate invoice-voucher series for the FBO No. 2  Account,
    including separate deposit slip records and invoice and voucher packs as
    with the No. 1 Account.

50.   To pay from the FBO No. 2 Account any international management
    expenses incurred locally, keeping exact and express records of these.

506

51.   To keep accurate and flawless record  of  all  FBO  receipts-banking,
    transfers and disbursements-as required of any  accounting  activity  by
    standard Scientology accounts policies.

52.   To make a brief weekly summary of receipts to and payments from both
    FBO accounts, sending these to Int Finance Office and keeping a copy.

53.   To keep and reconcile weekly an FBO CASH JOURNAL for recording of any
    CASH amounts the FBO may hold on hand. A CASH JOURNAL and cash  box  are
    only for the occasional CASH disbursements, usually in  connection  with
    management expenses. FBO disbursements and transfers are  normally  only
    by check.

54.   To receive checks cleared from the bank on the FBO No. I and 2
    Accounts and to tape these back into their original checkbooks onto the
    check stub.

55.   To collect from the bank a month-end statement on the FBO No. I and 2
    Accounts and to reconcile each on receipt.

56.   To tape-total, package and label monthly the FBO  in-series  vouchers
    with a loose set of copies. FBO No. I and No. 2 Accounts each have their
    separate voucher series and the vouchers are packaged up separately.

57.   To make a  full  monthly  financial  report  to  Int  Finance  Office
    summarizing all income to and transfers from the FBO  No.  I  Account-to
    include an attached copy of the month-end bank statement reconciled.

58.   To make a full monthly financial report to Int Finance Office
    summarizing receipts to and disbursements from the FBO No. 2 Account.

59.   To include with this report a full statement of  management  expenses
    paid locally, categorized as required by  Int  Finance  Office,  and  to
    include a xerox or carbon copy of all such bills paid and the voucher of
    payment. Also attached  is  a  copy  of  the  month-end  No.  2  Account
    statement reconciled.

60.   To provide the required weekly and monthly finance  reports  on  time
    and with  total  accuracy  so  that  management  and  org  solvency  and
    viability can be centrally summarized at the Int Finance Office.

61.   To provide Int Finance Office with a copy of the  signature  mandates
    for each of the FBO accounts and to provide revised copies whenever such
    mandates are changed.

62.   To keep FBO  accounts  and  funds  completely  secure  at  all  times
    including an occasional check on bank security to ensure that  only  the
    authorized signatures are accepted.

63.   To report FBO statistics promptly and accurately to org OIC and to
    Continental and Int Finance Office.

64.   To provide Int and Continental Finance Offices with a stat analysis
    of the FBO statistics at the end of each stat period.

65.   To know and apply Scientology finance and accounts policies with
    regard to allocations to the org and with regard to the FBO's own
    accounting admin.

66.   To act as a STABLE TERMINAL for Int and Continental Finance Offices.

67.    To  get  Command  orders  and  finance  programs  DONE  quickly  and
    thoroughly and exactly and to include in the Compliance  Report  exactly
    WHAT was done and the results.

507

68.   To report Div 3 outnesses to FOLO and Flag Org Managers as well as
    Int and Continental Finance Offices and to follow up the handling of
    these.

69.   To pick up and terminatedly handle local finance situations arising,
    by application of the related policy. This is by DOING the handling-not
    writing despatches.

70.   To make a brief and concise  weekly  report  of  these,  stating  the
    SITUATION and its HANDLING.  These  weekly  reports  go  to  Continental
    Finance Office for relay to the Int Finance Office. A copy is  made  for
    Flag and Continental Data Bureaux.

71.   An FBO produces  raised  FBO  statistics,  and  orders  and  programs
    competently DONE, and reports completed  accurately  and  on  time,  and
    situations handlednot reasons why, and can'ts, and problems.

                      OVERALL APPROACH

    The chief concerns of an FBO  are  income  sources,  income  demand  and
income increase.

    It is factually the size of org income and the increase  of  allocation-
production ratio that determine cash to reserves.

    This does not mean that he runs the org via financial management. He
    does not.

    But  he  does  expect  income  increase  and  an  increased  allocation-
production ratio from what he pays out, and if he doesn't get it,  he  finds
out WHY. He finds his WHY in facts and figures, not opinion.

    Org Managers can then take all this up along with other  data  affecting
management.

    And if the FP members are well-hatted and the FBO knows his job and does
it, finance conflicts resolve  and  the  results  are  expressed  in  rising
stats.

L. RON HUBBARD
Founder

Revision written at the request of the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:iw.gm Copyright Q 1971, 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

*[Note: CVB = Claims Verification Board]

508

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 19 MARCH 1971RA
      Issue 11
Remimeo     REVISED 14 SEPTEMBER 1981
All Orgs    RE-REVISED AND REISSUED 27 OCTOBER 1982
FBOs
FP Hats     (Cancels and replaces
      BPL 19 Mar. 71.)

Finance Series 7RA

      BEAN THEORY
      FINANCE AS A COMMODITY

(Originally issued as an HCO PL adopted by the Board of
Directors and later reissued by the Board of Directors, this
Source data is hereby correctly reissued by the Founder as an
HCO PL.)

    The allocation paid out by Finance to an org or activity must BUY
    SOMETHING.

    It buys more funds back from the activity than it paid out and  it  buys
the production of that activity.

    Finance is best understood as a COMMODITY in terms of beans.

    So many beans issued to an activity and so many more beans back.

    Beans do not magically materialize into more  beans.  What  brings  back
more beans for those issued is the PRODUCTION and INDUSTRY of org staff  and
how wisely the beans are allocated.

    Even the interest one earns on a bank  account  is  earned  in  fact  by
someone's production and ability to get more beans out of an  activity  than
are put in.

    Where Finance  uses  its  beans  to  buy  production  and  industry  and
projected income at a cost which requires the  activity  to  be  viable,  it
gets back more beans and a raised allocation-production ratio.

    The first rule of Finance and any activity is INCOME GREATER THAN OUTGO.

    Where Finance can skillfully apply this to the divisions  and  personnel
of an org as well as the org as a whole, the  additional  beans  materialize
because what is bought is production and the products which add  up  to  the
product of raised income and viability.

                          PRODUCTION

    Activities that  allocate  by  need  and  fail  to  force  and  pay  for
production are the basis of failed economies and welfare states.

    "We need. . ." is taken by Finance with a yawn unless followed  at  once
by a projected resulting valuable product or  income  realistically  planned
and immediately in view.

    Finance allocates against proven production and projected income.

    The FBO looks  at  where  the  beans  are  going  and  what  income  and
production they are buying.

509

    When he finds that the beans issued to  an  area  or  division  are  not
buying production or income, he designates  a  cap-in-hand  status  to  that
area and the beans issued become those essential to product only  until  the
product emerges in the expected volume and quality.

    One org with a soaring payroll  particularly  in  the  Tech  area  while
delivering less than five auditing hours per auditor per  week  had  all  on
full pay and bonuses. The org had finance troubles and found sums needed  to
promote absorbed instead by high payroll.

    How? The org was on fixed pay (high)  and  gave  only  small  production
bonuses, obligating a high payroll expense without regard for production.

    Other errors aside, the Finance error is an absent demand that the beans
issued to that area buy more beans or valid full capacity production.

    A reversal of this, setting low basic pay and high  production  bonuses,
would have bought production for the beans issued and  where  there  was  no
production would have issued no beans or a bare minimum.

                        INCOME SOURCES

    The apparency that income sources devolve upon certain  single  portions
of an org leads Finance into difficulty unless the products and  subproducts
of the org and its divisions are fully grasped.

    The tracing and reinforcing of income sources,  while  a  necessary  and
vital action, falls far  short  of  the  total  action  of  Finance  in  its
investment of beans.

    A company receiving income only after the fact of delivery would  appear
to an inept or unfamiliar Finance person  to  have  DELIVERY  as  its  major
income source. If Finance then seeks to raise income by  forcing  all  beans
into stepped-up delivery while neglecting the  prior  promotion  and  sales,
there is soon no demand and nothing to deliver and NO BEANS.

    Income sources traced superficially to SALES expertise alone, neglecting
promotion and delivery again gives NO BEANS.

    A Finance person seeing sales expertise as the company's  immediate  and
major income source quite rightly issues more beans  to  sales.  But  if  he
leaves promotion and delivery underfinanced,  sales  suddenly  finds  itself
selling an unknown product due to absent prior promotion, and sales made  go
undelivered or poorly delivered or even refunded.

    Finance tracing income sources to  promotion  alone  and  neglecting  to
follow up with sums to sales and delivery gives the same result.

    Thus, in addition to org income sources, Finance and org  managers  must
know the valuable  final  products  and  subproducts  of  the  org  and  its
divisions and posts in order to wisely allocate funds.

                           COSTING

    Income greater than outgo applies equally to each division and person in
    an org,

    If Finance is fully familiar with the  products  of  divisions  and  key
posts of an org and their costing and value to  the  completed  org  product
and expected volume or capacity, it  can  skillfully  apply  income  greater
than outgo individually to each.

    An org has valuable final products for which it collects income.

    Each division and area of the  org  has  a  product  or  products  which
contribute to the whole action which  gets  the  org  product  promoted  and
delivered and the income collected.

    How much it costs to produce how  much  product  is  the  COSTING  of  a
division or org or post.

510

    It is not always possible to determine how much income a single post  or
division contributes to the whole activity.

    But one can know to what degree a subproduct is vital to the delivery of
the org's valuable final product and one can  know  how  much  it  costs  to
produce it. And one can expect each area  and  post  to  be  productive  and
viable as a single activity.

    Costing to be real must also take into account the expected CAPACITY  or
IDEAL SCENE of the activity.

    A plant producing at half capacity yet fully manned and running at  full
expense gives a product which costs twice what it should if the activity  is
to be fully viable and profitable.

    A costing of the Tech Division described  above  would  show  that  with
production at 1/5 capacity, its product cost five times what it should  cost
to be viable as an activity and profitable to the org.

    Thus, funds allocated to an activity by costing alone will  not  buy  or
ensure production or return more beans.

    If one were allocating beans by income and products, he  would  have  to
consider the COSTING of each product, the importance of  each  product  (how
vital it is to the valuable final products of  the  org)  and  the  expected
capacity or volume of each area.

    One could juggle these about and assign  an  allocation  value  to  each
product and subproduct and key stat.

    So many letters out, so much bulk mail out, so many student  points  and
well done hours = so much allocation.

    Under such a system the FBO would get production and more beans back for
the beans put in.

    The Exec Council* doing FP on such an allocation would shortly see  what
underproductive areas were causing a  reduced  allocation  and  would  pound
those areas to produce. Likewise, the  activities  of  productive  divisions
and areas would be reinforced by the FP body.

    What accomplishes this is NOT Finance  acting  as  org  management,  but
Finance applying income greater than outgo to each division and area of  the
org and handling money as a commodity of which one issues so much  and  gets
so much more back.

    Finance becomes org management only where it ceases to handle finance as
a commodity like beans and where org managers themselves fail to  grasp  and
understand financial realities.

                          LOST INCOME

    Financial planning is how one uses the funds  one  has  to  keep  things
running well and make more income.

    There is some degree  of  loss  in  a  failure  to  prevent  unreal  and
unprofitable expenditure.

    Orgs and FP bodies are  sometimes  improvident  in  their  planning  and
Finance people are alert for this and have to be because they quite  rightly
expect beans back plus more for beans expended.

    But the greater loss to Finance is income lost or never made.

    The difference between what an org should be making  and  what  it  does
gives Finance greater loss than any FP saving could ever recover.

    Foolish or unreal expense is prevented because it's a  poor  investment.
But an org of $50,000 income potential making only $20,000 is a weekly  loss
of $30,000 to Finance.

511

    An org stacking up thousands in collected but undelivered services gives
Finance a potential and staggering loss in sums refunded.

    An org seeking to save ten shillings while  neglecting  to  develop  and
boom a continent doesn't make sense.

    One knows the income  sources  of  the  org  cold  and  one  knows  what
subproducts promote and sell and deliver and collect income.

    One puts finance as a commodity first and  most  into  these  and  never
saves on them except to raise the viability of a vital division or area  not
producing well and then only to raise production.

    One seeks new income sources and means while reinforcing  those  already
successful and reviving any no longer current.

    One gets sums already owed to the org collected with industry and in
    high volume.

    One handles emergencies by making more money and has lined up  three  or
four valid income sources each and  any  one  of  which  would  provide  the
needed funds.

    One uses beans to buy  raised  income  and  production  and  refuses  to
finance nonproduction or fruitless expense.

    One knows cold the costing of vital and other org products  and  demands
full capacity production and viability and  income  greater  than  outgo  of
each division and area and post of the org individually.

    One predicts and plans for expansion occurring and the  future  adequacy
of materiel and quality of delivery before the sudden  absence  of  adequate
staff or delivery facilities becomes a screaming urgency.

    And one knows that more profit can be lost than ever could be saved on
    expense.

    Money is a commodity.

    It is subject to certain realities. Its realities apply to the whole org
and equally to the divisions and persons in the org. Its realities  have  to
be fully grasped by Finance and FP members and org managers.

    Handled by Finance people as a commodity of which one always  gets  back
from an area more than went in  it,  brings  raised  income,  expansion  and
reserves.

L. RON HUBBARD
Founder

Revision written at the request of the CHURCH OF SCIENTOLOGY INTERNATIONAL

Adopted as official
Church policy by the
CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:dr.gm Copyright 0 1971, 1981, 1982 by L. Ron Hubbard ALL RIGHTS
RESERVED

*[Note: The words "Exec Council" have replaced the words "Ad Council" on
page 511, paragraph 11. This and the signature correction are the only
changes in the text of this HCO PLJ

512

               HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

Rernimeo    HCO POLICY LETTER OF 8 JUNE 1971RA
FBO Hats    Issue I
Int Finance REVISED AND REISSUED 27 OCTOBER 1982
      Network
            (Cancels BPL 8 June 1971R of same title)
            (Revised to update the original HCO PL
            and to make this a proper HCO PL with
            the full power of policy.)
            (Originally issued incorrectly as
            Finance Series 6.)

Finance Series 8RA

FINANCE OFFICE ACCOUNTS

(R efs:

      HCO PL 29 Jan. 7 1 R   FLAG BANKING OFFICER
HCO PI, 17 Feb. 71 RA  BASIC FBO DUTIES
      Rev. 27 Oct. 82)

    Finance Office No. I and No. 2 Accounts are in the local org's name  but
are  controlled  by  the  joint  signatures  of  the  org  FBO  and  Finance
Enforcement Officer who administer them strictly in accordance with the  HCO
Policy Letters which govern their use.

    Thus the FBO account names become:  FINANCE  OFFICE  (org  name)  No.  I
ACCOUNT and FINANCE OFFICE (org name) No. 2 ACCOUNT.

    In the event of prolonged absence of FBO  or  Fin.  Enforcement  Officer
without deputy, the CO/ED may substitute as joint signer until such time  as
a deputy FBO or Fin. Enforcement Officer can be appointed.

    International signatories are

        International Finance Director
            JOINT SIGNERS
        Int FBO

    The checkbooks for these FBO accounts are securely kept by the FBO.

    Weekly financial summaries on these accounts are made up by the FBO  and
sent to Continental and Int Finance Offices. Monthly, quarterly  and  annual
audits on these accounts are the responsibility of Department 9, however  it
also remains a Finance Network responsibility to see  that  these  do  occur
and to personally produce them  in  default  of  Department  9  with  Danger
conditions assigned and enforced if such bypass is required.

                   TAX AND BALANCE SHEETS

    The Finance Office No. I and No. 2 Accounts are part of org  records  as
regards tax and balance sheet preparations; the No. I  Account  representing
all org income receipts and  transfers  for  org  expenses,  and  management
fees, and the No. 2 Account

513

representing partial payments of management fees by means of local funds
placed at the disposal of Central Management.

    While they are org accounts in this regard, both accounts are used
entirely at the discretion of the FBO. They have no part in org cash/bills
figures, and are not considered to be org funds in any other sense than for
accounting purposes.

L. RON HUBBARD
Founder

Revisions written at the request of the CHURCH OF SCIENTOLOGY INTERNATIONAL

Adopted as official
Church policy by the
CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:iw.gm Copyright 0 1971, 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

514

               HUBBARD COMMUNICATIO~
                  Saint Hill Manor, East Grinstea

            HCO POLICY LETTER OF 23 SEP
Remimeo
17130 Hats
Item No. I of
      F130 Hats  IMPORTANT
To be WC 2
      and star-rate
      and in clay.     Finance Series 9

FINANCE BANKING OFFICER PURPOSES
      (His Most Important Policy Letter)

    A Finance Banking Officer works for the reputation of  himself  and  his
network as follows:

    "An org with an FBO makes more money and has a  better  paid  staff  and
makes it more worthwhile for Flag to manage  it  than  any  org  ever  would
without an FBO."

    This reputation is to be earned by the conduct and good sense of the
    FBO.

    Therefore the purposes of the FBO are

1.    To make the org make more money

2.    To give the org a well-paid staff

3.    To make it very worthwhile for Flag to manage and help it.

                          FBO ABILITY

    An FBO must know how to make money.

    An FBO must know HOW an org makes money and keeps  its  reputation  with
excellent delivery.

    An FBO must know the policy expertise used in making money.

    An FBO must know that "turning down FPs" plays into  the  hands  of  any
that wish the org to fail and that forcing  in  a  proper  FP  allowing  for
promotion and needful actions is the way to defeat counter-intention in  the
org.

    An F130 must know that expenses incurred in the future beyond the  org's
ability to pay must be halted before the expense is incurred, not after  the
org has been committed.

    An FBO  must  realize  that  finance  control  is  a  primary  point  of
management authority and that this control must not be locally developed  to
a point where Finance forms a hidden command line, unknown to management  or
Flag. The F130 has no authority to permit new  acquisitions  or  obligations
and no authority to dismiss personnel or cut off  obligations  without  Flag
Commanding Officer approval. No one  in  the  entire  network  from  top  to
bottom has any authority to change  operating  orders  or  policy  and  must
obtain such authority for specific cases only from those in actual  command,
i.e., Commanding Officer of a Continental Liaison Office or  the  Commanding
Officer of the Flag Bureaux as major changes affecting  basic  planning  are
command decisions. (Proper, future contracts, staff hiring  and  dismissals,
basic changes in the FP No. 1 of an org, are all command decisions,  not  to
be made in the F130 network. Things that are any future risk at all  require
authority from the Flag Bureaux.)

515

    An FBO should realize that he is well backed up and  that  his  warnings
and suggestions are usually authorized by command channels.

    An FBO must realize that one  can  pass  endless  regulations  regarding
finance to block off efforts to escape from old regulations (as witness  tax
people's problems), and that all new regulations will also be  escaped.  The
FBO  to  handle  this  should  work  instead  to  bring  understanding   and
cooperation into the org in matters of finance.

    The FBO must know that lack of Word Clearing and  hatting  will  make  a
financially irresponsible org  and  must  see  that  Word  Clearing  on  all
finance policies occurs both in himself and in the org.

    The FBO in doing his duty must work always to earn  the  reputation  set
out and postulated at the beginning of this policy letter.

L. RON HUBBARD
Founder

LRH:nt.rd.gm Copyright 0 1971 by L. Ron Hubbard ALL RIGHTS RESERVED

516

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 22 OCTOBER 1971RC
Remimeo     REVISED 9 JUNE 1979
All Execs   RE-REVISED 27 OCTOBER 1982
Staff Hats
FBO & Finance
 Enforcement Off Hats

Div 3 Hats  (Re-revised to align with
FP Packs
GO Legal    the new Finance Network.)

Finance Series 10RC

PURCHASING AND CHECK-SIGNING LINES MODIFIED

   (Adds to existing purchasing and check-signing policies)

    The effectiveness of financial control in orgs  depends  primarily  upon
the degree to which financial  and  income-making  policies  are  known  and
applied by FP members, FBOs and Treasury personnel.

    However, the effectiveness of  the  administrative  lines  which  govern
purchasing and bills payment is also a vital factor.

    Unless these lines are sharply  IN,  the  FBO  and  Finance  Enforcement
Officer and execs can be working full ahead to ease the org out of  a  tight
financial situation only to find new bills arriving  that  nobody  heard  of
before or that a printing press has just been ordered by the  new  purchaser
because "somebody told him to"!

    When an org has reached a low cash/high bills  situation,  it  may  take
many months of careful planning to restore income and solvency.

    And even when things are going well, the  purchasing  and  bills  paying
lines must be held under firm control to keep it that way.

    Therefore, the following shall apply fully to all Sea Org and
    Scientology Orgs, and
FOLOs:

1. All letterhead stationery in use by the Treasury Division must  bear  the
following statement:

    "ANY EXPENSE COMMITTED IN THE NAME OF THE CHURCH MUST HAVE  THE  WRITTEN
    AUTHORIZATION OF THE TREASURY SECRETARY OF THE CHURCH TO  BE  CONSIDERED
    VALID AND PAYABLE BY THE CHURCH."

    The word "organization" may be substituted for "Church" in any org where
corporate status may require it.

2. Every firm with whom the org does business and every new  firm  contacted
for purchasing or pricing must at once receive a letter  from  the  Treasury
Secretary using this letterhead and introducing by name  those  persons  who
are authorized to make purchases.

3. Such letters must promote our excellent credit standing and  should  make
clear that the persons named are the ONLY  persons  authorized  to  purchase
goods or services for the company.

517

    This serves to make company policy known  and  prevents  random  persons
from running up bills.

4.    Every personnel change within the org which causes a change of
authorized
purchasers must be followed at once by new letters to all firms advising of
the fact.

5. All expense commitment is by written order prepared by Dept 8, signed  as
authorized by the Treasury Secretary, and shown to the business firm at  the
time of purchase.

6. The Treasury  Secretary  in  signing  such  orders  must  see  the  valid
PURCHASE ORDER for each item ordered.

7. Expenses such as  utilities  and  postage  and  occasional  others  which
cannot be handled  in  this  manner  are  nonetheless  covered  by  ordinary
purchase orders or estimated purchase orders (EPOs).

8. All purchasing lines are routinely spot-checked by  the  FBO  or  Finance
Enforcement Officer for  application  of  this  policy  letter  and  results
reported to International and Continental Finance Offices.

9. Long-distance phone and other such  services  can  become  an  unexpected
source of sudden expense increase unless HCO requires a signed PO  for  each
long-distance call as required by HCO PL 15 May 1970, PURCHASE  ORDERS,  and
other utilities are watched for sudden increase.

10. All check signing on the org Main Account will be done  once  weekly  by
usual signatories and in the presence of the  FBO  and  Finance  Enforcement
Officer. All checks must be tape-totaled and petty cash amounts limited.

    The HCO Book Account is excepted in that  Book  Account  checks  may  be
signed at any time and the FBO-Finance Enforcement Officer presence  is  not
required. Instead the D/FBO  for  M.O.R.E.  is  a  mandatory  signatory  and
checks on this account may  be  signed  at  any  time  with  the  D/FBO  for
M.O.R.E. held responsible to inspect Book Account records and the  state  of
the bookstore, bookstocks  and  book  sales  to  ensure  that  Book  Account
policies are being fully adhered to, including correctness of expenditures.

    FSM Account checks are also exempt from the once  a  week  check-signing
rule as FSM commissions must be  paid  instantly.  Signing  is  by  any  two
available per-policy signatories.

11. The FBO and Finance  Enforcement  Officer  in  carrying  out  this  duty
ensure that all check-signing and dateline policies  are  applied  and  that
all checks being signed have been properly authorized and do not exceed  the
org's allocation and, in the case  of  FSM  commissions  and  refunds,  that
covering amounts have been transferred to the  applicable  org  accounts  by
the FBO so that org cash/bills is not falsely affected.

12. Current and unused checkbooks for the org bank accounts are kept by  the
FBO in his safe and are issued to the  Treasury  Division  only  for  weekly
reconciling, check preparation and the return of canceled  checks  to  their
check stubs.

    The HCO Book Account and FSM Account are excepted in  that  current  HCO
Book Account checkbooks are kept by the D/FBO for M.O.R.E. in his  safe  and
the current FSM Account checkbook is held by the Treasury Secretary  in  his
safe. Unused Book Account and FSM Account checkbooks  may  be  kept  by  the
FBO.

13. These policies may not be used in any way to delay valid  purchasing  or
bill payments but must be applied so  that  no  delay  occurs  and  so  that
financial admin lines are strengthened and made more secure.

518

14. The enforcement and application of these policies is the responsibility
of the Treasury Secretary, who must personally groove them in with Dept 8
and again on any change of personnel. The FBO and Finance Enforcement
Officer are responsible for performing actions assigned them in this policy
letter.

L. RON HUBBARD
Founder

Revision written at the request of the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:iw.gm Copyright C) 1971, 1979, 1982 by L. Ron Hubbard ALL RIGHTS
RESERVED

519

            HUBBARD COMMUNICATIONS OFFICE
            Saint Hill Manor, East Grinstead, Sussex
            HCO POLICY LETTER OF 9 MARCH 1972R
Rernimeo    Issue I
FBO Hat     REVISED 4 AUGUST 1983
Hatting Officer to
      M4, star-rate and
      have clay dernoed
      by FBO
            Finance Series 11R

      INCOME FLOWS AND POOLS
      PRINCIPLES OF MONEY MANAGEMENT

      (This PL corrects any earlier PL where
      there is any difference or conflict.)
      (Revised to update and expand definitions)

                            POLICY

    If a management unit such as a bureaux, a Continental Liaison Office, an
OT Liaison Office or any agent thereof such as a Guardian  or  FBO  or  Flag
Rep is any good, THE NEAREST SERVICE ORG WILL MAKE AMPLE MONEY  TO  PAY  the
managing unit and HAVE LOTS LEFT OVER TO SWELL Sea Org reserves.

    Therefore if the managing unit or activity next  to  a  Central  Org  or
service org is "in funds" or "without  funds,"  it  is  a  direct  index  of
management quality as expressed in the stats of the nearest service org,

                          MAJOR ORG

    For an OTL, the term CENTRAL ORG must have  active  use  as  applied  to
their nearest major org.

    For a CLO, an AOLA or AOSH is the nearest org, therefore its major org.

    For Flag and top management, the Flag Service Org is the nearest service
org when considering financial support.

                             FLOWS

    An OTL or CLO or bureaux must manage lesser orgs  so  they  build  up  a
public that (1) services locally  with  these  lesser  orgs  and  (2)  FLOWS
CUSTOMERS TO THE MAJOR ORG.

    Thus field auditors-missions-small orgs-CENTRAL ORGS-SHs-AOs is THE FLOW
LINE without which the Central Org or top org will go broke,

    If these lesser activities  are  kept  prosperous  and  flowing  persons
upward via the FSM system and other  systems,  THE  LOCAL,  CONTINENTAL  and
INTERNATIONAL management units WILL BE IN CLOVER.

    If this flow line is not made to operate that way, all will be awful. If
it does operate that way, all will be well.

    A CENTRAL ORG, THEREFORE, MUST GIVE HIGHER (IN TYPE) AND BETTER SERVICES
THAN FEEDER ORGS.

    An AO must give higher, better services than an SH.

    Flag services must be higher in class than an AO's.

                          DEFINITIONS

    Lack of precise definition as to what is income and what  is  "reserves"
has caused trouble in identifying  activities  and  in  this  flow  line  of
management and income.

    The main trouble it has caused is that a management unit, not having
    precise

                               520

definitions and not knowing the flow lines (as above), reaches  out  to  the
wrong "finance pools" for their support.

    (Examples: A Continental CLO tried to live on management 10%s which were
not theirs [UKLO '71]. A CLO let the nearby AOSH go down and tried  to  live
off Flag [USLO '7 1 ]. A CLO let an  AO  go  down,  ignoring  it  completely
while building up only its most distant org [USLO '71]. A Div III would  not
collect actively on huge debts because it could borrow from  reserves  [Flag
Admin Org '71]. An OTL ignored its nearby CENTRAL ORG  and  kept  trying  to
get its support from its CLO [ANZO '7 1 ]. The earliest example was  a  navy
admiral [Scoles] running the LA Foundation into the ground in  1950  because
he thought it should be supported by Elizabeth, New Jersey.) The WHY of  all
these was lack of understanding of flow lines, and  lack  of  definition  of
income,  expenses  and  reserves  as  different,  precise  money  pools  and
different types of orgs.

                          DEFINITIONS

    The following is a  summary  of  key  terms  used  regarding  Church  of
Scientology finances. They refer to  ecclesiastical  management  matters  as
they relate to finances of types  of  activities  or  areas.  They  are  not
intended to define the corporate structure of the Church.

THE  SEA  ORG:  The  elite  religious  fellowship  within  the   Church   of
Scientology. The Sea Org  is  not  incorporated  and  is  not  part  of  any
corporation. Its  membership  is  involved  in  Church  management  and  the
delivery of the higher level services of the Church.

INTERNATIONAL MANAGEMENT- Consists of the International  Watchdog  Committee
and the International Management Executives (Exec Strata)  and  those  units
DIRECTLY attached to them such as the international office  of  the  Finance
Network.  WDC  covers  SECTORS  (entities  such  as   Scientology   Missions
International, Sea Org Orgs, Class IV Orgs, FSO, etc.) and is essentially  a
policing and inspection organization which makes sure  things  get  MANAGED.
The Executive Strata (and ED International) does not run  orgs;  it  handles
the FUNCTIONS that orgs do. without regard to entities but  coordinates  the
functions in them.

FLAG: The main vessel of the Sea Org. Historically, the  word  "Flag"  means
the Flotilla Commanding Officer and his personal staff and  is  of  timeless
usage and is not new. When the operations and crew of Flag are stationed  on
land, the term is sometimes  modified  to  "Flag  Land  Base."  It  consists
primarily of a management organization  (Flag  Bureaux),  a  public  service
organization giving the highest levels of services (Flag  Service  Org)  and
an estates organization servicing public and crew.

FLAG SER VICE OR G: The main public  service  organization  located  at  the
Flag  Land  Base.  It  is  part  of  the  corporation  known  as  Church  of
Scientology Flag Service Org.

FLAG BUREAUX: The management body located at the Flag  Land  Base  which  is
responsible for the management of the Flag Service Org (FSO), Sea  Org  Orgs
and
Class IV service orgs. It is basically  a  tactical  unit  running  orgs  on
evals done under upper echelons and  is  an  execution  arm  for  top  level
management. It operates through FOLOs (Flag Operations Liaison Offices).  It
is  part  of  the  Mother  Church,   i.e.,   the   Church   of   Scientology
International.

CONTINENTAL LIAISON OFFICE (CLO): The SO office of a continent that  manages
that continent. A CLO contains combined representatives  of  all  management
entities (e.g., SMI, GO, etc.) represented as departments on the  org  board
and has a department which is a FOLO acting as the management  link  between
the FB (Flag  Bureaux)  and  the  orgs  managed  by  the  FB.  A  CLO  would
coordinate all management  units  for  that  continental  area.  Continental
Liaison Offices are themselves put there and made to run  in  a  coordinated
manner by WDC.

FLAG OPERATIONS LIAISON OFFICE (FOLO): A department in  a  CLO  which  deals
with the execution of planning and programs issued to it by or  through  the
Flag Bureaux. Their major purpose is to see that Flag  planning  becomes  an
actuality in orgs in their zone of responsibility. The FOLO sees  that  orgs
are put there and manages them.

                               521

OPERA TION- TRANSPORT LIAISON OFFICE (OTL):  The  branch  office  of  a  CLO
managing the area or orgs assigned to it.

SCIENTOLOGY   MISSIONS    INTERNATIONAL    (SMI):    Scientology    Missions
International is a church which acts as the Mother Church for  missions  and
is responsible for  the  direct  management  of  the  mission  network.  SMI
missions pay tithes, a portion of  which  is  used  for  SMI  expenses.  SMI
reserves are part of SO reserves.

INTERNATIONAL FINANCE NETWORK The International Finance Network  is  located
directly under WDC. This network is  responsible  for  seeing  that  finance
policy in the Church  is  adhered  to;  that  organization  assets  such  as
marketing,  meters,  books,  tapes,  cassettes,  insignia  and   films   are
safeguarded and utilized to drive business down on  the  orgs;  seeing  that
org staff are well paid; seeing that as a result of making orgs  prosperous,
management is well paid, and is entrusted with safeguarding  and  increasing
Church reserves. It has representatives in continental areas and  orgs.  Its
overall objective is to see that there is an abundance of SO reserves,

THE CONTINENTAL FBO: The Flag Banking Officer  and  office  engaged  in  the
financial management of a continental area. He is part  of  the  Continental
Finance Office headed by the Continental Finance Director.

ORG FLAG BANKING OFFICER: The FBO attached to  an  org  to  help  manage  it
financially. He is under the Continental FBO.

SO RESERVES: Often miscalled "Flag reserves" or "management reserves"  which
they are NOT. SO reserves are the amount of money collected over  and  above
expenses that is sent by various units (via FBOs and  the  Finance  Network)
to central reserves bank accounts of Scientology  corporations  and  trusts.
It is used for purposes assigned by the boards of directors or  trustees  of
such corporations and trusts and for NO OTHER PURPOSE.  These  are  normally
employed for periods of  stress  or  to  handle  situations.  They  are  NOT
profit. It is not support money  for  "Flag"  or  "management."  It  is  not
operating money (Examples: Huge sums were required to cover  WW  when  under
attack and to catch the PUBS 1970 crash.)

CENTRAL RESERVES: Funds collected over and above expenses that are  held  in
reserve in bank accounts  of  Scientology  corporations  and  trusts.  Often
called SO reserves.

INTERNATIONAL   MANAGEMENT   INCOME:   The   total   money   collected   for
international management and Flag Bureaux management services  and  products
whether paid directly or to Scientology reserves trusts. It  includes  funds
collected for training and processing delivered  by  international  training
orgs and billings for missions, promo,  etc.  A  portion  of  this  goes  to
support management operations and the remainder, and major portion, goes  to
central reserves.

INTERNATIONAL MANAGEMENT EXPENSES: Total of all expenses  for  international
management and Flag Bureaux activities including  comm,  missions,  training
programs, promo, crew welfare plus any other costs  of  units  connected  to
and supported by international management bodies.

CLO INCOME: A CLO is supported by funds from its nearest major service  org,
by tours and Flag Service Consultant commissions and  by  such  services  to
orgs and other activities as training and packs. A maximum  of  10%  of  the
CGI of the major org should be more than adequate to support the CLO, as  it
should be making far more from its other income sources; and  since  if  the
CLO is any good at management at all, the income will be high in that  major
org. A CLO is expected to send far more to SO reserves than it consumes.

CLO EXPENSE: The total of all expenses for the operation of the CLO and  any
units attached to it including mission expenses and comm.

OTL INCOME: The same as for a CLO. It should be supported by  a  maximum  of
10% of the CGI of  its  nearest  major  org  plus  tours  and  Flag  Service
Consultant commissions and income for other services provided  to  the  orgs
in its area of responsibility. If it is any good, it will boom  the  nearest
major org and others as well. It has to boom others so they  will  feed  the
nearest major org. It is expected to send far more to SO  reserves  than  it
consumes.

522

OTL EXPENSES: The same as  a  CLO  but  for  its  own  and  attached  units'
expenses only.

CLO1OTL RESERVES: Any reserves that may be built up locally through  salvage
of former allocations or from current allocations.

CONTINENTAL FINANCE OFFICE EXPENSE: The Continental Finance  Office  expense
is paid by the CLO to which it is attached. Thus it must  make  lines  flow.
It collects for SO reserves and management units.

FBO LOCAL EXPENSE: Paid by the org to which the FBO  is  attached.  The  org
FBO collects for SO reserves and management units.

LOCAL OR G RESER VES: The reserves built up by an  org  through  salvage  of
former allocations or from current allocations.

                       GOVERNING POLICY

    The governing policy of finance is to A. MAKE MONEY.

B. Buy more money made with allocations for expense  (bean  theory).  C.  Do
not commit expense beyond future ability to pay.

D. Don't ever borrow.
E. Know different types of orgs and what they do.

E     Understand money flow lines not only in an org but org to org as
customers flow
    upward.

G.    Understand EXCHANGE of valuables or service for money (PL Exec Series
3
    and 4). H. Know the correct money  pools  for  any  given  activity.  1.
Police all lines constantly. J. MAKE MONEY. K.  MAKE  MORE  MONEY.  L.  MAKE
OTHER PEOPLE PRODUCE SO AS TO MAKE MONEY.

    A small sack of beans will produce a whole field of beans. Allocate only
with that in mind and demand money be made.

    A finance management which does not understand and USE these  principles
will be like a driver who hasn't the tech to drive a car.  He'll  wreck  it,
or not driving it at all will have no transport.

    Money is a tech. IT  FLOWS.  Although  one  dollar  looks  like  another
dollar. they may be from completely different  places  and  mean  completely
different things.

                                    L. RON HUBBARD
                                    Founder

                                    Revision written at the request of the
                                    CHURCH OF SCIENTOLOGY INTERNATIONAL

      Adopted as official
CSI:LRH:iw.gm    Church policy by the
Copyright C 1972, 1983 CHURCH OF SCIENTOLOGY
by L. Ron Hubbard      INTERNATIONAL
ALL RIGHTS RESERVED

523

            HUBBARD COMMUNICATIONS OFFICE
            Saint Hill Manor, East Grinstead, Sussex
            HCO POLICY LETTER OF 12 MAY 1972R
Remimeo     REVISED 27 OCTOBER 1982
Int Finance
      Network for
      Enforcement
            (Revised to update the distribution
            in light of the new Finance Network)

ETHICS

                            Executive Series 13R
                             Finance Series 12R
                            Personnel Series 25R

PTS PERSONNEL AND FINANCE

    PTS means Potential Trouble Source. This is a person who is connected to
a suppressive person, group or thing. (For further data on PTSness see  HCOB
24 Nov. 65, SEARCH AND DISCOVERY and HCO PL 27 Oct.  64  (reissued  23  June
1967),  POLICIES  ON  PHYSICAL  HEALING,  INSANITY  AND  POTENTIAL   TROUBLE
SOURCES.)

    NCG means No Case Gain despite good and sufficient auditing.

    A chronically ill person, whether the person is known to be connected to
a suppressive or not, is always found to have been so connected and PTS.

    IT IS  UNSHAKABLE  POLICY  HEREAFTER  THAT  NO  PERSON  WHO  IS  PTS  OR
CHRONICALLY ILL OR WHO GETS NO CASE GAIN MAY  BE  ON  FINANCE  OR  REGISTRAR
LINES OR IN TOP COMMAND POSTS OR AS HAS OR ETHICS OFFICER OR MAA.

                        TECHNICAL FACT

    A person who is connected to a suppressive person, group or  thing  will
dramatize a "can't have" or an "enforced overt have"  on  an  org  or  staff
members.

    A "can't have" means just that-a depriving of substance or action or
    things.

    An "enforced overt have" means forcing upon another a substance, action,
or thing not wanted or refused by the other.

    The technical fact is that  a  PTS  person  got  that  way  because  the
suppressive was suppressive by depriving the  other  or  enforcing  unwanted
things upon the person.

    The PTS person will dramatize this characteristic in reaction to the
    suppression.

    Therefore, a PTS person as an ED, C/O,  Product  Officer,  Org  Officer,
Treasury Sec, Cashier, or Body Reg will run a can't have on the org and  its
staff by

    a.      Refusing income

    b.      Wasting income made

524

    C.      Accepting wrong customers (like psychos) and forcing them on the
    org

    d.      Fail to provide staff or service

    e.      Advocate overt products.

                          HISTORICAL

    When staffs went on proportionate pay in the late 1950s, so  long  as  1
ran the orgs directly, the staffs made more money than before.

    When 1 moved off these lines directly, the staffs began to receive  less
money personally.

    At that time it seemed to me that proportionate pay served as an  excuse
to some in an org to run a can't have on the staff.

    We knew that some Registrars could take money in easily and others never
seemed to be able to.

    The technical reason for this has just emerged in another line of
    research entirely.

    In completing materials and search on Expanded Dianetics, 1 was  working
on the mechanism of how a PTS person remained ill.

    1 found suppressives became so to the person by running a  "can't  have"
and "enforced overt have." This pinned the PTS person to the suppressive.

    Working  further  I  found  that  a  PTS  person  was  a  robot  to  the
suppressive. (See HCOB 10 May 1972, ROBOTISM.)

    This research was in the direction of making people well.

    Suddenly it was apparent that a PTS person, as a robot to SPs, will  run
"can't haves" and "enforced overt haves" on others.

    Checking rapidly, it was found that where finance lines were very sour a
PTS person was on those lines.

                           RECOVERY

    PTS  tech,  Objective  Processes,  PTS  Rundowns,  Money  Processes  and
Expanded Dianetics will handle the condition.

    However, one cannot be sure that it has been handled  expertly  in  orgs
where a money "can't have" has been run as its tech quality will be low  due
to an already existing lack of finance.

    Only stats would tell if the situation has been handled fully.

    Thus the policy stands. Handled or not handled, no person who is PTS  or
who has no case gain will be permitted in top  command  or  any  lines  that
influence finance.

    Any org which has consistently low income should be at once  suspect  of
having PTS or NCG persons on the key finance posts, and an immediate  action
should be taken to discover the  PTS  or  NCG  condition  and  replace  such
persons with those who are not connected to suppressives or who do get  case
gain.

    Nothing in this policy letter permits any PTS person to be in an org  or
cancels any policy with regard to PTS.

    This policy letter requires direct check, close investigation and
    handling of PTS or

525

SP situations on these posts that may go undetected otherwise.

    NOTHING IN THIS POLICY LETTER PERMITS ANY KEY ORG POST TO REMAIN EMPTY.

                           NATIONAL

    As a comment on something that may impinge  on  orgs  and  might  affect
them, the FOREMOST reason for a failing national  prosperity  and  inflation
is a personal Income Tax agency. This runs a vicious  can't  have  on  every
citizen and makes them PTS to the government. Individuals even begin to  run
a can't have on themselves and do not  produce.  This  IS  the  cause  of  a
failing national economy. It can be a factor in an org and must  be  handled
on the individuals so affected.

L. RON HUBBARD
Founder

Revision written at the request of the CHURCH OF SCIENTOLOGY INTERNATIONAL

Adopted as official
Church policy by the
CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:iw.gm Copyright C 1972, 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

[Note: In addition to the updated distribution, the first paragraph of this
policy letter has been revised. That paragraph in the original policy
letter read as follows: "PTS means Potential Trouble Source. This is a
person who is connected to a suppressive person, group or thing. (For full
information on PTS see HCO PL 31 May 1971, Issue IV, revised 5 May 72, a
checksheet.)"I

526

[Note: The following issues, which were not written by L. Ron Hubbard, have
been canceled:

Finance Series 13

    HCO Pl, 3 June 1972, Finance Series 13, PROMOTION ALLOCATIONS  has  been
canceled by SPD 41.  Finance  Series  13  Canceled.  BPL  24  FEBRUARY  1977
CANCELED. dated 27 Oct. 1982.

   Finance Series 14RB

Finance Series 14RB Addition

    BPL 6 Jan. 1976, Finance Series 14RB, FLAG EXTERNAL EXPENSES and  BPL  6
Jan. 1976-1, Finance Series 14RB Addition, FLAG EXTERNAL EXPENSES have  been
canceled by SPD 67, FINANCE SERIES 14RB AND 14RB ADDITION  CANCELED  -  FLAG
EXTERNAL EXPENSES AND FLAG EXTERNAL EXPENSES - ADDITION CANCELED,  dated  28
Dec. 1982. The data in Finance Series 14RB and 14RB Addition is  covered  in
Int Finance ED 25, FLAG EXTERNAL EXPENSES, dated 29 Oct. 1982.

Finance Series 15R

      BPL 8 Mar. 1973R, Finance Series 15R, PROMOTION has been canceled by
SPD 40, Finance
Series 15RA, CANCELLATION OF "PROMOTION," dated 27 Oct. 1982

Finance Series 16R

    BPL 10 Nov. 1973R, Finance Series 16R, FBO NETWORK ORGANIZATION LOCATION
has been canceled by SPD 38, Finance Series 16R Canceled, FBO NETWORK
ORGANIZATION LOCATION, dated 27 Oct. 1982.]

527

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 20 OCTOBER 1978

Remimeo F130s AGFs All FP Members

Finance Series 17

TWO-BIT FP

    A two-bit FP consists of lots of little items, but none of them will
make you any money.

    I first ran into this in the UK. Orgs would buy a whole bunch of 25 bob
purchases and the FP would add up to 25,000 pounds.

    You can put together a whole slew of two-bit purchases and they add up
to thousands of dollars without making any beans.

    FP is not "how do we get some money from the finance authorities?" FP is
"how do we stay solvent?"

L. RON HUBBARD
Founder

LRH:pb.dr.gm Copyright Q 1978 by L. Ron Hubbard ALL RIGHTS RESERVED

528

[Note: The following HCO PLs, which were not written by L. Ron Hubbard,
have been canceled:

Finance Series 18RA

    HCO PL 28 Sept. 1979RA, Finance Series 18RA, INTRODUCTION TO THE NEW
FINANCE SYSTEM has been canceled by SPD 39, CANCELLATION OF FINANCE SERIES
18RAINTRODUCTION TO THE NEW FINANCE SYSTEM, dated 27 Oct. 1982.

Finance Series 19RA

    HCO PL 28 Sept. 1979RA, Finance Series 19RA, FBO AND TREASURY WEEKLY
REPORTS has been canceled by SPD 42, FBO AND TREASURY WEEKLY REPORTS-THE
NEW FINANCE SYSTEM-CANCELED, dated 27 Oct. 1982.

Finance Series 20RA

    HCO PL 28 Sept. 1979RA, Finance Series 20RA, FINANCIAL PLANNING PROGRAM
NUMBER I has been canceled by SPD 13, Finance Series 20RA Canceled,
FINANCIAL PLANNING PROGRAM NUMBER 1, dated 11 Apr. 1982.

Finance Series 2IR

    HCO PL 28 Sept. 1979R, Finance Series 21R, FINANCIAL DICTATORSHIP-WHAT
IT IS AND HOW IT WORKS has been canceled by SPD 43, Finance Series 21R
Canceled, FINANCIAL DICTATORSHIP - WHAT IT IS AND HOW IT WORKS, dated 27
Oct. 1982.

Finance Series 22RA

    HCO PL 28 Sept. 1979RA, Finance Series 22RA, USAGE OF ORG BANK ACCOUNTS
has been canceled by SPD 44, Finance Series 22RA Canceled, USAGE OF ORG
BANK ACCOUNTS, dated 27 Oct. 1982.

Finance Series 23R

      HCO PL 28 Sept. 1979R, Finance Series 23R, FBO NETWORK STATISTICS has
been canceled by
SPD 45, Finance Series 23R Canceled, FBO NETWORK STATISTICS, dated 27 Oct.
1982.1

529

            HUBBARD COMMUNICATIONS OFFICE
            Saint Hill Manor, East Grinstead, Sussex
            HCO POLICY LETTER OF 28 SEPTEMBER 1979R
Rernimeo    Issue XII
FBOs
Treasury Secs    (CANCELS AND REVISES
EDs/COs
Board Finance    HCO PL 28 SEPT. 1979, Issue XII,
      Officers   FINANCE SERIES 24, SPECIAL INCOME HANDLING.)
Registration
      Personnel
            Finance Series 24R

SPECIAL INCOME

    There is a type of income called "special income." It is huge  lump  sum
income that might have to be returned. It  can't  be  immediately  delivered
and consequently can't be included in the CGI. It does count on the  org  GI
but must be deducted as part of the computation of  CGI  on  the  allocation
form.

    The crux of special income is that  it  is  huge  lump  sum  income  for
something that the org cannot now (and may not be able  to  in  the  future)
deliver.

    There are many possibilities of what  could  be  classified  as  special
income. A few of these are

A. A huge sum donated for the training of staff for a yet to be  established
organization. The liability being that the funds  may  be  requested  to  be
returned as "unused" before such organization comes into being.

B. A huge sum donated for services which the organization does  not  deliver
currently or which it may not deliver in  the  future.  A  specific  example
could be someone wishing to  donate  to  an  organization  for  upper  level
services  which  he  hopes  may  be  deliverable  in  the  future  at   that
organization.

C. A huge donation for an unspecified service or services.  For  example,  a
person donating his life savings  to  Scientology  without  having  specific
services in mind but simply feeling it to be the best place for  his  money.
The org could then possibly be in a position of not being  able  to  deliver
fully and in the future might be in a position where the person or even  his
estate would request the funds back for services at a higher org or  any  of
a number of other things.

D. Variations and other possibilities exist.

    The way special income is handled is by subtracting it from the  org  GI
in the CGI calculation and depositing it in a special  account  by  the  org
FBO specifically for this purpose. This  account  is  to  be  known  as  the
Finance Office No. 3 Account. The signatories on this account are  the  same
as for the Finance Office  No.  1  and  2  Accounts.  The  "special  income"
account should be a high-interest-bearing account.

    When an org FBO receives "special income" for deposit he  should  notify
the Reserves ED in the International Finance Office of the amount  received,
its designated use and any other specifics connected with the matter.

    Funds received and deposited as above are not  considered  org  reserves
and may not be used for anything until the org delivers service against  it.
Once the org delivers service  against  the  "special  income,"  the  amount
delivered (and only the amount delivered) is added to that  week's  CGI  for
the org and is available for allocation, while leaving  the  remainder  (the
undelivered portion of the "special income") in the  Finance  Office  No.  3
Account. Any interest accrued is to be sent by the FBO to reserves.

530

    If "special income" is actually treated as special income as above, then
all will be well. If it is not handled in this manner, it can cause endless
trouble for an organization.

    So treat these funds for what they are and it will make things smooth
for both the organization and the public concerned.

L. RON HUBBARD
Founder

Revision written at the request of the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:iw.gm Copyright a 1979, 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

531

mmr~

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 28 FEBRUARY 1980

Remimeo

                                Org Series 41
                              Finance Series 25
                             Executive Series 21

PRODUCTION AND ONE'S STANDARD OF LIVING

References:

BPL   19 Mar. 71 Finance Series 7
            BEAN THEORY-FINANCE AS A
            COMMODITY
HCO PL 9 Mar. 72 1     Finance Series I I
            INCOME FLOWS AND POOLS
            PRINCIPLES OF MONEY MANAGEMENT
HCO PL 27 Nov. 71      Exec Series 3
            MONEY
HCO PL 3 Dec. 71 Exec Series 4
            EXCHANGE
FEBC Tapes

    (NOTE: I realize that  management  units,  orgs  and  staffs  are  daily
pounded with false economic data. The real facts of life collide  with  much
false  data.  Such  crippling   data   comes   from   many   sources-school,
advertisers, government, bankers, propagandists, even parents  who  insisted
Johnny be a doctor so he  could  "live  well"  or  set  a  horrible  example
themselves. Many have had  a  hand  in  messing  up  people's  wits  on  the
subject.  It  is  a  factor  in  inhibiting  the  individual  prosperity  of
executives, staff members and orgs. Where an area is  not  prospering,  this
PL should be starrated on its people and the false data they  have  on  this
subject stripped so that they then can prosper as they should.)

    "Standard of Living" can  be  defined  as  the  relative  quality  of  a
person's or  group's  possessions,  quarters,  food,  equipment,  tools  and
conditions of their area of work and existence.  It  is  the  state  of  the
person's  living,  including  working,  environment.  Where  its   potential
continuance exists it  is  related  to  survival.  It  is  a  basic  natural
economic law that personal production of VFPs and one's standard  of  living
are intimately related.

    This applies to the individual as well as the team,

    Where violations occur, inequities exist.

    At a personal level one must produce in excess of his standard of living
just to retain and maintain it.

    Actually, the "excess" means that because of overload, taxes,  services,
plant, utilities, raw materials, machine and other costs additional  to  his
own work sphere, a person cannot expect to get the full value  of  his  VFPs
all to himself. That is not economically feasible. The "excess" varies  from
post to post and job to job but is never less than 5X minimum.  In  industry
it is considered to be at  least  1OX  to  maintain  company  standards  and
solvency. The "excess" can be very high indeed in some

                               532

industries. But in any case any idea that  it  should  be  one  for  one  is
fatal. People who know little of economics or management  sometimes  propose
a worker should get the full value of his VFPs-but all  work  and  all  VFPs
require support services  and  to  neglect  these  would  quickly  bring  on
poverty. Even when working for oneself alone, these "excess"  factors  exist
and seldom drop below 5X as one still requires support  services.  Corrected
gross income divided by staff has  to  be  at  least  5X  the  cost  of  the
standard of living of the individual staff member for that  standard  to  be
barely maintained. This does not mean  staff  pay  should  be  1/5  of  that
figure.  It  means  that  all  the  things  (pay  included)  that  go   into
maintaining their welfare and work environment would have to be  covered  by
1/5 of that figure. A fairly efficient and prosperous  org  with  a  hatted,
industrious, gung  ho  staff  can  very  easily  maintain  quite  acceptable
standards at 1/10 that figure. The actual cash value of every piece of  work
done by a person can actually be calculated. It is intricate and  tricky  to
do and much subject to over and under estimation but it can be done.  It  is
not vital to do this but one might just be curious about it. If  so,  do  it
for yourself. Thus VFPs can be priced against what they bring in as part  of
the overall scene even when they seem indirect. All the  above  figures  are
very rough and subject to variation but this gives you some idea of what  is
meant by 66excess" in that law.

    Where a number of people in a group or on a team do not produce VFPs  in
excess of their standard of living they depress the standard  of  living  of
the group or team.

    Where some in a group do not only not produce  VFPs  but  produce  overt
products, they actively depress the standard of living of everyone  in  that
group or on that team.

    Many economists and theorists seek to avoid that  law.  They  do  it  to
gratify politicians or aggrandize some false philosophy whose  true  purpose
is suppression under other colors. But the law  remains  and  its  violation
breeds an epidemic of economic ills. Amongst such ills are inflation,  super
bureaucracy, chaos with the marketplace and a decay of the civilization.

    When a whole society demands a high standard of living and  yet  doesn't
concentrate on the personal production of VFPs, it is finished.

    Products are the basis of a standard of living. They don't  appear  from
midair. They come from work truly done. Not from hope or false data.

    It is a druggie's dream that machines, computers, under the dictatorship
will do it all. Machines can raise a standard  of  living  by  assisting  in
production. But they can't do Man's living for him.  Intelligently  designed
and used, they permit, within limits, increases in population. But  machines
are just tools. They have  to  be  thought  up,  designed,  built,  run  and
serviced and their raw materials and fuel have to  be  found  and  delivered
and their products  promoted,  delivered,  used  and  often  in  their  turn
serviced. The machine age was  actually  recognized  as  failed  when  world
leaders first began to urge population reduction on the planet  to  "improve
the individual standard of living." If machines were going to solve  it  all
why is the civilization now in such a steep decline? It took  producing  men
working in and with a machine age to make the society go. Not idle  mobs  on
welfare expecting a high standard of living while  a  few  guys  work  their
guts out. Pie in the sky is nice but did anyone ever get  to  eat  it?  This
misinterpretation of the machine age was a  heavy  violation  of  the  above
economic law. But the real harm of the machine  age  was  creating  a  false
belief that one did not have  to  produce  much  to  survive.  This  lowered
people's estimate of how much they  would  themselves  have  to  produce  to
survive, much less have a high standard of living.  Factually  one  normally
has to work fast and  expertly  and  in  high  volume  to  bring  about  any
acceptable standard of living for himself and his group.  This  is  a  point
the machine age obscures. But it remains vividly and demonstrably true.

    An executive who works hard yet wonders about his own  low  standard  of
living should look over his people to find those who are not producing  VFPs
or who produce even overt products while yet demanding a  living.  They  are
absorbing the potential raised standard of living of the group.

533

    Where a group has a very low standard of living, it need only review the
above law and its potential violations to understand why.

    One cannot, in fact must not, increase the standard of living of a group
in ways that violate the above law. It will  eventually  bring  calamity  on
that group.

    In a society led astray by crackpot economics, violations of  the  above
law create a vast number of wrong examples. The  rich  (most  of  whom  work
like mad) are seen as idle or even criminals. The best way of life  is  made
to appear to be idleness. One seems to be owed a living without  any  effort
on his own part. The producing worker should be fined  by  higher  taxation.
These are not seen to be simply false data spread about to wreck  the  place
but are held as "truths." And in their wake comes a funeral for  that  group
or society.

    There  is  even  an  economic   theory   spread   about   today   called
"equalitarianism." It declares everyone should get the  same  pay  and  have
the same standard of living. It does not mention that anyone should  do  any
work. It holds that the better worker should  not  be  better  rewarded.  It
would crash any society.

    Then there is the "monetarist" who believes you can manipulate  a  whole
society with money alone. And no thought of any production.  His  answer  to
production? (You won't believe  this.)  Decrease  demand!  In  other  words,
reduce everyone's standard of living!

    Basic economics  eventually  catches  up  with  all  these  weird  false
pretenses. It may take time but,  as  in  the  law  of  gravity,  the  apple
eventually falls no matter how many crackpots advance  theories  to  say  it
can't fall, will go up, or vanish. Real basic economic laws are  like  that.
They catch up. So don't wonder about inflation and  depression  and  decayed
civilizations. Basic economics caught up with the crackpots.

    An executive has to pay attention to the basic law about a  standard  of
living. If he doesn't pay close attention to it, the standard of  living  of
himself and of his group will cave in.

    He can be "a good fellow" and seek popularity by attempting to raise the
standard above what is earned. He and his group will crash.

    He can be foolish and seek to  raise  his  own  rewards  above  what  he
personally is earning in terms of VFPs. But  both  he  and  his  group  will
fail.

    He can ignore the real producers of the group and  not  see  that  their
standard of living is comparable to their individual production. And he  and
the group will fail,

    He can ignore the nonproducers and the overt product makers  and  by  so
ignoring them, tear his own and the group's standard of living to bits.

    He can listen to a bunch of PR from a staff member  about  how  valuable
that staff member is and surrender to it without  ever  really  counting  up
the real VFPs that staff member is not producing (or even  preventing).  (It
happens.) Only real VFPs count.

    He can work himself half to  death  without  demanding  production  from
others and have his own standard of living crash.

    There are swarms of false data flying about today on this subject. It is
taught in schools, the very best schools; it is heard on the radio and  seen
on TV and in the papers. The civilization, as it caves  in,  is  blinded  by
literally thousands of false ideas about what and how a standard  of  living
occurs. These, where they conflict with the basic law, actively prevent  one
from prospering as they blind him to the truth of his scene.

    In an org or management unit in Scientology, the real  VFP  is  valuable
fine people who produce valuable final products who then make up a  valuable
fine public. Every piece of work and duty in a management  unit  or  an  org
contributes to that.

534

    The standard of living of an executive, a management unit, an org or a
staff member is determined by that one basic economic law: The personal
production of VFPs for the group and one's standard of living are
intimately related.

L. RON HUBBARD Founder for the

BOARDS OF DIRECTORS of the CHURCHES OF SCIENTOLOGY

BDCS:LRH:ab.gal.gm Copyright a 1980 by L. Ron Hubbard ALL RIGHTS RESERVED

Finance Series 26

[Note: HCO PL 15 May 1980, Finance Series 26, SCIENTOLOGY FINANCE NETWORKS
-CLARIFICATION OF DUTIES, which was not written by L. Ron Hubbard, has been
canceled by Scientology Policy Directive 46, Finance Series 26 Canceled,
SCIENTOLOGY FINANCE NETWORKS -CLARIFICATION OF DUTIES, dated 27 Oct. 1982.]

535

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 18 FEBRUARY 1982

Remimeo

Finance Series 27

CHANGING WORKABLE FINANCE SYSTEMS

    (Note: I have not been on finance lines for many years. But  I  was  the
first Flag Banking Officer. I evolved the hat out of a morass  of  confusion
an area  had  fallen  into  and  pulled  the  area  out  and  it  thereafter
prospered. The hat of FBO was passed on to others and, when worn the way  it
was designed (covered in Finance Series 1), orgs and staffs  have  prospered
and the public has attained far better service. Although it is  not  my  job
and although I receive no  recompense,  I  recently  observed  some  strange
outnesses in org finances, simply by looking at some stats. I  have  a  good
record of making orgs solvent and prosperous and I was  always  the  one  to
instigate bonuses and improve staff pay and  I  could  see,  by  indicators,
that these points were not optimum today. So I suggested to those in  charge
of things now that they investigate. They did. They found something that  is
quite new in orgs-some instances of dishonesty. Today  we  live  in  an  era
where the psychologist teaches the blessings of  being  a  crook:  All  men,
they say, are basically dishonest and that it is  only  a  question  of  how
much temptation is required. Of course, that is a lot of you  name  it.  But
where some person, newly off the  street,  gets  a  post  and,  having  been
taught in psychology-dominated  schools  since  he  was  five  that  he  was
natively a crook, orgs can get areas of dishonesty. There is, of  course,  a
pitiful side to this: The poor blank sets himself up for no  case  gain  and
may even be consigning himself to no new life:  Overts  against  Scn  recoil
casewise and that's not just propaganda. Those in charge found  these  areas
and the instigators have been shot from guns. But I think, as a favor to  my
friends, I had better write this up. You may have been curious why,  when  I
went off the lines, things went wrong. Well, here's a lesson.-LRH)

    Beware of people who change workable finance systems.

    In the past two years at  least  three  instances  have  come  up  where
finance systems had been changed to everyone's detriment.

    The first of these goes way, way back. We used to have a  very  workable
finance system as given in Finance Series I and  11.  It  was  the  FBO  NW.
Everything got along fine: It was relatively  simple.  Where  there  was  an
FBO, orgs got solvent and staffs got paid.

    Then Herbie Parkhouse, DGF WW, got on the line. He  used  a  tax  report
flap and other means as excuses to push the FBO system out. The  reason  for
his changes was evidently personal  power.  Org  solvency  declined,  staffs
went into apathy over  inability  to  control  their  income,  international
reserves went down.

    The system is being reverted now and Parkhouse has been shot from  guns.
But the cost to orgs and  staffs  was  staggering.  If  they  had  not  been
arrested they could have crippled Scientology. And these losses  came  right
out of your pocket!

    The second instance was an independent unit. It did specific  production
items. When no one was looking, the person in charge of it changed  all  the
internal finance lines: This involved the  wipe-out  of  all  FP  and  every
financial control. Her husband was the Treasury Sec and  he  and  his  staff
then  were  able  to  embezzle  huge  sums  of  money.  Production  "costs,"
unwatched, soared. The products became  overt  products  of  little  use  to
anyone. The losses were staggering.

536

    These criminals are now under charges and will wind up in  jail  as  the
evidence is very plain. They were all failed cases (naturally, for  who  can
get gain across such overts) and  had  other  out-ethics  situations  around
them. But the fact remains that here again some people  changed  a  workable
finance system for personal reasons. The system has  been  reverted  but  it
caused an awful lot of loss in many other ways than  money  and  the  reward
was jail bars.

    The third instance has just come up. At first glance it seemed  a  small
thing but on further look it became very big.

    GI in a large org was always counted as "money actually received in  the
shop before 2 P.m. Thursday." Someone changed this policy  to  read,  "money
that will possibly be invoiced anywhere in the  world,  even  on  the  other
side of currency control borders." The result was false  GI  you  would  not
believe. Other out-ethics things came right in behind  it  such  as  wrongly
crediting pcs to their advantage so as to make the GI look bigger.

    Of course certain people would personally benefit.  Anyone  whose  bonus
was tied to GI in any way would be enormously overpaid.

    The situation is under handling and with big long teeth  by  the  proper
authorities, but the fact remains that  once  again  a  finance  system  was
changed so that someone could personally benefit and rip it off.

    So you wonder where the staff pay got so undermined. And why financially
things went somewhat sour.

    All these things are handled and the systems are being reverted. But you
can learn from this:

    BEWARE OF ANYONE PROPOSING A CHANGE IN ALREADY WORKABLE FINANCE SYSTEMS.

    Be very careful it is not being done to bring about a personal rip-off.

    The org and YOU are the ones who suffer from this. You would  not  stand
still for a squirrel change in  workable  tech.  Tech  works.  Why  tolerate
changes in workable finance systems?

    BE ALERT!

L. RON HUBBARD
Founder

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:bk.gm Copyright Q 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

537

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 17 MARCH 1982

Remimeo

Finance Series 28

FBO FP ADJUDICATION

    A monitoring point in the FBO's judgment of how much to give the org for
its FP is how much is the org delivering.

    The FP should really  not  be  more  than  the  org's  VS1).  VSD  is  a
reflection of how much the org is delivering.

    If the org's VSD is high, and high consistently, then the org is in good
shape and will probably continue to be in good  shape  and  worth  investing
into. It is worth it to the FBO to invest his beans into such an org.

    If the org's VSD is low and consistently low, then the org  is  in  poor
shape and likely to be in worse shape. Putting beans into such  an  area  is
not a good investment for the FBO.

    The FBO must not  let  the  org  run  on  unearned  income,  and  income
collected on which service is undelivered is  really  unearned  income.  The
org hasn't really earned it, the org merely collected it.

    What is meant here is NOT that every  penny  collected  by  14:00  hours
Thursday should be delivered by 14:00  that  same  Thursday.  Of  course  it
would not be. But on  the  average,  week  after  week,  an  org  should  be
delivering at a rate matching what it  is  collecting.  Otherwise,  it  will
build up unused APs. And an org certainly should NOT be spending  more  than
it is delivering.

    It is not important if this week it spent a little more than its VSD  as
long as next week it spends a little less. An org must not be  permitted  to
spend ON AN AVERAGE more than its level of delivery.

    This is a point of FBO  judgment.  His  adjudication  is  "Is  this  org
running  consistently  on  more  than  the  dollar  value  of  what  it   is
deliveringT' If so, that org is  going  to  starve.  "Is  this  org  running
consistently on less than the dollar value of what  it  is  deliveringT'  If
so, then that org is in good shape, and there will be coffee and  cakes  for
all.

L. RON HUBBARD
Founder

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:dr.gm Copyright 0 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

538

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 15 APRIL 1982

Remirneo

Finance Series 29

THE COUNTING OF GROSS INCOME

(Ref: HCO PL 5 Jun. 59, Vol 3, pg. 8, INCOME REPORTS REQUIRED.

    "These reports [departmental income reports] are compiled by  department
    heads after Thursday at 2:00 P.m. on the week's income ending then.")

(Ref: HCO PL I I Dec. 62, Vol 1, pg. 323, OIC REPORTS TO HCO WW.

    "The HASI week operates from Thursday 2:00 P.m.  to  the  next  Thursday
    2:00 P.m. This is mandatory for all orgs without  exception,  from  here
    on.")

(Ref: HCO PL 6 May 64, Vol 3, pg. 17, ACCOUNTS POLICIES.

    "The accounts week closes at 2:00 P.m. Thursday, at  which  time  a  new
    accounts week begins.")

(Ref: HCO PL 6 May 64, Vol 3, pg. 18, ACCOUNTS POLICIES.

    "Posting  [of  disbursement  vouchers  in  ledgers  for  the   companies
    concerned] is done in periods of one week ending 2:00 P.m.  Thursday  to
    agree with the income period.")

(Ref: HCO PL 12 Oct. 66, Vol 1, pg. 344, OIC GRAPHS.

    "Graph 2-a continuous line which shows the number of  Clears  made  that
    week [Thursday 2:00 P.m. to Thursday 2:00 P.m.] and a dotted line  [when
    it comes to apply] showing the number of OTs made.")

(Ref: HCO PL 23 Dec. 66, Vol 3, pg. 265, ACCOUNTS INVOICES.

    "Bundles of invoices are routed to their proper  destinations  from  the
    baskets when convenient but at  least  once  a  day  and  at  2:00  P.m.
    Thursday.")

(Ref: HCO PL 18 Nov. 67, Vol 3, pg. 212, BLUE AND GREEN ACCOUNTS INVOICES.

    "The green invoices  will  be  kept  continuous  and  removed  from  the
    machines at the end of each day and at 2:00 P.m.  Thursdays.  The  money
    will be removed at the same time [leaving only the float].")

    It might interest you to know why an  org's  income  production  period,
measured by the gross income statistic,  is  a  weekly  period,  from  14:00
hours (2:00 P.m.) Thursday of one week to 14:00 hours of Thursday  the  next
week.

                  IMPORTANCE OF THE GI STAT

    It is complete folly to run or try to manage  by  anything  but  correct
stats. Rumors, bad or good, kill  orgs.  Generalities,  bad  newsy  or  good
newsy, kill orgs. Old school tie popularity, or  lack  of  it,  kills  orgs.
Running an org or managing an org by anything but stats kills the org.

    Running by stats shows one the state of the org and enables  one  to  do
something about a down statistic and reinforce an up statistic.

539

    NEVER RUN OR MANAGE BY ANYTHING BUT STATS.

                        CORRECT GI STAT

    The GI stat must be correct and must honestly reflect the org's income
    production.

    No one can bank money "enroute to the org, but not here yet." No one can
FP against money "lined up." And you cannot be paid from sums that "will  be
here soon."

    But you can bank, FP against, and pay yourself  from  real  money,  good
right now, that is in the shop right now.

    A GI statistic that is made up of  anything  but  cold,  hard,  bankable
currency, bankable immediately, and  in  the  shop  right  now  is  a  false
statistic, denying you a paycheck and blocking those who  would  attempt  to
expand the org.

    NEVER REPORT, RELAY, OR CONDONE A FALSE GI STATISTIC.

                            TRENDS

    Orgs are managed by trends and ranges of statistics.  Is  the  trend  of
this statistic up or down? What is the condition of the trend? And  at  what
range?

    Weekly statistics, neatly graphed, shows one and all  the  condition  of
the continent or org or  division  or  department  or  section  or  unit  or
individual staff member.

    Why weekly?

    Because our  orgs  are  fast  man!  Other  organizations  and  companies
throughout the world work at a snail's  pace  compared  to  any  Scientology
organization.

    How would you like to  find  out  how  you  were  doing  at  three-month
intervals, a month or so after each interval? Yet this  is  common  business
practice!

    It's no wonder governments go broke and  talk  of  budget  deficits  and
corporations cackle proud as peacocks about how they only  lost  30  million
less than they lost last year this time.

    No, thank you! Nineteenth century "business practices" will not  do  for
us. You must know how you're doing right now and you must know how  you  did
this week compared to previous weeks. Only then can  you  take  measures  to
correct or reinforce, in order to improve or raise next week's production.

    Why 14:00 hours Thursday?

    I instituted this at London Org in the '50s. Friday  was  too  late  for
their Advisory Council to act on the just ended week's statistics,  and  get
the gears rolling for the new week as the weekend (and the  Foundation  org)
was right upon them.

    By meeting on Thursday they could put their plans into motion Friday and
get started. 14:00 hours was the chosen cutoff  period  to  enable  them  to
meet that evening.

    That procedure worked then and for decades since!

    Only when an org goes out-ethics and varies its stat ending period  from
14:00 hours Thursday do you have trouble managing by stats and trends.

    YOU CAN ALWAYS DO SOMETHING ABOUT A STAT TREND. BUT  YOU  HAVE  TO  KNOW
WHAT IT IS.

                      UNUSUAL SOLUTIONS

    I can't imagine any org staff member or executive failing to  understand
any of the above. This is all hard-won  experience  and  established  policy
which should be known to all.

540

    Nevertheless, one encounters the  "strangest"  applications  of  unusual
solutions anyone ever heard of. And every time an org  tries  to  count  its
gross income in a way other than as described above, the org and  its  staff
suffer.

    For example, there were "postulate checks" in the early  '70s  in  which
some orgs counted nonexistent funds as in-the-shop  GI,  while  swearing  to
one and all that, "90% of them are good. The  FBOs  just  aren't  collecting
them."

    Result: Frozen accounts, busted boom!

    An org one time sought to "raise its GP by transferring  sums  back  and
forth between accounts, counting these transfers as income.

    (Well, that's just grand for the double-entry finance "wizards  of  Wall
Street." "Improves" their balance sheets remarkably. But it doesn't  prevent
one giant corporation after another from slipping away to bankruptcy.)

    Result: The org went insolvent!

    Another org sought to "raise its GI and booksales" by "buying"  its  own
books (they transferred from their main account to the HCO Book Account  and
counted it as GI), and then gave the books away.

    His "majesty," Lord Keynes,  would  cheer  with  gleeful  approval.  But
unfortunately there's a hitch. Unlike the Keynesian dupes,  governments,  we
don't haul out the presses and print more currency. And books cost us  real,
earned, in-the-shop money.

    Result: This org, too, went insolvent!

    And then there was the org that reported its GI on Thursday, waited  for
it to come in by Sunday, and worked all weekend to make sure it did come  in
Sunday so that what they reported last Thursday would be correct!

    They were spending three days (sometimes more) of the new week  to  make
good the production of the previous week. This left  them  with  about  four
days of production time to devote to the new week's GI.

    But not to worry, they had this solved!

    "We have until Sunday to get in  next  week's  GI,  that  we  report  on
Thursday, and GIs and CGIs can easily be reported a  week  behind  based  on
Sunday night collection figures."

    Oh yeah? One might ask, "But how can you allocate funds at the weekly FP
meeting on Thursday night when the funds are not going  to  be  there  until
Sunday night?"

    "Oh, that's no problem. That's why we hold FP on Sunday."

    Digging deeper, one might ask, "But that means you can't  get  going  on
activating the org's FP and get the items required by the org  to  carry  on
until Monday."

    "Well, yes, but that's because the money doesn't come in  until  Sunday,
and we don't want to be nonstandard, so. . . ."

    And now, jumping in with both feet, one asks, "But, look! Ron just wrote
this new HCO PL, Finance  Series  27,  entitled  CHANGING  WORKABLE  FINANCE
SYSTEMS, in which he says to, 'beware of people who change workable  finance
systems.' And what you've done is changed a workable finance system!"

    "I know, but see this CSW here? We're going to change that PL....

                      UNUSUAL SOLUTIONS

    All right, where does all this leave us?

541

    THE MOMENT YOU VARY FROM THE EXACT, STANDARD, ON-POLICY  PROCEDURE,  YOU
INVOLVE  YOURSELF  IN  POTENTIAL  CONFUSION  THAT   REQUIRES   EXTRAORDINARY
SOLUTIONS.

    WHEN YOU FIND YOURSELF BEING ASKED FOR EXTRAORDINARY SOLUTIONS, YOU HAVE
DEPARTED FROM THE EXACT, STANDARD, ONPOLICY PROCEDURE.

    Note these two principles well. Chisel them in granite. They  amount  to
Third Dynamic Axioms.

    What is the exact, standard, on-policy procedure?

1.    The stat period of an org is from 14:00 hours Thursday to 14:00 hours
Thursday
    the following week. Not Friday, not Sunday. Thursday. Not 18:00 hours,
    not
    14:10. 14:00 hours.

2.    Gross income of an org is the total amount  of  cash,  coin,  checks,
    money orders,  cashier's  checks,  bank  drafts,  that  are  immediately
    depositable, received by the org in the mail, over the counter or  wired
    directly into the FBO No. I Account, by 14:00 hours  Thursday,  for  any
    org service or item.

3.    The GI figure, already counted, totalled, and verified, is telexed on
    Thursday as part of the org's OIC cable.

4.    FP Committee meets Thursday night.

5.    The FBO approves the FP or sends it  back  for  corrections  /changes
    (but in any case, makes the FP approvable), transfers the FP amount, HCO
    Book Account amount, and the org reserve  amount  to  the  org  Thursday
    night or Friday morning.

6.    The org deposits the FBO checks Friday morning and activates the FP.

7.    The org is already (as of 14:00 the day before) collecting the new
    week's gross income.

    Sounds simple, doesn't it? It is!

    It is difficult or confusing only when it is made difficult or confusing
by those who have other fish to fry, usually for their own  selfish  benefit
at the expense of the org and thus your own paycheck.

    If you want a higher gross income, if  you  want  the  things  your  org
needs, if you want a larger paycheck, just do the usual as laid out above.

    Honestly, it is so much easier to be standard.

    Try it!

L. RON HUBBARD
Founder

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:dr.gm Copyright a 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

542

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF I I MARCH 1982
Rernirneo   CORRECTED AND REISSUED 21 MAY 1982
Exec Hats
Finance Hats     (Correction in this type style)

Marketing Series 17

 Finance Series 30

PROPORTIONATE MARKETING

    In marketing, one must always push harder toward the largest bulk of
future business. It is peculiar to Scn marketing that you have to push
hardest at the lowest levels to make the upper levels come off.

    This gives you a sort of scale that tells you the target proportion of
finance and effort to allocate in marketing.

    For Scn and types of orgs, it goes like this:

    Heaviest: Raw public not yet into Scn.

    Next heaviest: First services they will take.

    Next heaviest: Into HGCs and Academies.

    Next heaviest: To SHs.

    Next heaviest: To AOs.

    Next heaviest: On to Flag.

    You can also draw a scale of this for individual business or orgs of any
    class.

    It can be done simply by how much money and personnel and pieces are to
be devoted to each point of the scale.

    Failure to do this gives one faltering stats as the flow is not being
proportionally marketed. Done correctly, one gets a very heavy and quite
even flow up the Grade Chart. Doing it unevenly, one gets booms,
depressions, and instances of cannibalizing.

L. RON HUBBARD
Founder

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:dr.gm Copyright a 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

543

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 19 MARCH 1982

Remimeo

 Finance Series 31

Marketing Series 19

Executive Series 35

EXECUTIVE SUCCESS

    "The whole story of marketing is told in just a few words:

    ONE FINDS OR STRENGTHENS OR CREATES A DEMAND.

    "The whole story of economics is told in a few words:

    ONE SUPPLIES OR DOES NOT SUPPLY A DEMAND AND GETS ADEQUATELY PAID OR
    DOES NOT GET PAID FOR IT.

    "The speed with which one can collect information, debug, write
immediate bright, applicable, doable programs or evaluations on each area
that will handle marketing, economics, delivery and collection and, above
all, the speed with which one can get out letters, despatches and telexes
based on the programs and get real dones on them back determines the volume
of income in any given time period.

    "And that's the full essence of executive success."

L. RON HUBBARD
Founder

Assisted by
Operations Chief

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:OC:kjm.gm Copyright @ 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

[Note: The original mimeo copies of this policy letter were incorrectly
numbered as Executive Series 33.]

544

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

 HCO POLICY LETTER OF 9 MAY 1982

Remimeo

Finance Series 32

BOOKS ARE ASSETS

    Books, meters, cassettes, films and insignia are assets.

    The operating principle is: Just as you would handle money, so  must  be
handled books, meters, cassettes, films, insignia and material.

    There is a difference: Money decreases in value-books increase.

    But just as  an  FBO  would  not  think  of  letting  money  be  around,
unguarded, just as he would think it vital that sums be  listed  and  cross-
checked, so should he think of books and related items.

    In an area where books have been ripped off,  it  will  be  found  quite
difficult to get people to keep  up-to-date  stock  lists.  They  know  they
could be detected and sent to jail for stealing if it was detected they  had
been ripping off books.

    So it requires just as much policing on lines to handle books as it does
to handle money.

    Orgs can get themselves into a bind by not accurately accounting for
    stocks.

    They suppose that the money they take in for selling books, etc., can be
spent on their FP any way they please. Soon they will run out of  books  and
have no money to replace them and there goes their local  dissemination  and
there goes their overall GI. In short, they cut their own throats by  trying
to run their org using the booksale money for other things.

    This was so bad in early years that it was thought  orgs  could  not  be
solvent unless they used up all money taken in from books on other things.

    There is another angle to this safeguarding material: That which  people
can rip off they do not respect. If they do not respect books  and  material
they will not only not sell them, they will also black PR  them.  And  there
goes their public goodwill and their GI.

    It has been said a single Dianetics or Scientology book is more valuable
to the human race than the discovery of the wheel or fire. That  is  because
it could halt Man's own decline and personal demise. Be that as it may,  one
single book or meter gone astray in the stock inventory can  seriously  dent
the org profit received from books.

    It is a profit and loss thing: Lost stock not  only  denies  profit,  it
also creates indebtedness. The books won't balance. But in this case  it  is
worse: If books and material do not exist to be gotten  into  public  hands,
there is no prayer of continuing an org GI.

    So carelessness or inattention to book material  can  whittle  down  and
then destroy the org GI.

    This is why books and material and HCO Book Accounts are now  under  the
supervision of the FBO Network.

545

    Routinely, full inventories must be taken of all such material.

    And at a change of executive structure, an outside firm must  be  gotten
in to do a certified inventory  of  the  material  and  new  executives  and
officers must sign for it in any turnover.  And  in  the  event  stocks  are
missing, the FBO must be prepared to take police action just as he would  if
money were missing: He would suspect embezzlement and  act  that  way.  Thus
day-to-day stock lists must be kept and inventories must  be  balanced  with
invoices routinely.

    Where consignment, without cash, is done  to  an  outlet,  then  a  full
receipt for all such assignment must be gotten AND checked  up  on  AND  the
money or the stock collected in due course.

    The Pubs Orgs must never operate on a credit line to orgs. In  the  past
this has caused insolvency and denied the placing of books in public  hands.
An org, to get book stocks in such event, has to make cash money  or  GI  to
get books or borrow the money elsewhere and pay it back.

    Books, meters, cassettes are BIG business. Regarding them as a  sideline
can be fatal to GI. It is the book in public hands which  starts  any  boom,
regardless of  any  other  promotion.  The  books  are  the  ambassador  and
messengers to the world. This has been  proven  countless  times  from  1950
forward.

    This does not  mean  books,  etc.,  must  not  be  backed  up  by  other
promotion. But it is the book that closes. Try to operate without  them  and
an org falls flat on its face!

    This does not mean books, meters and cassettes should not be  displayed.
It is a maxim that when the public sees just one book or meter  on  a  shelf
they do not buy. And it certainly does not mean that books are not  sold  in
volume.

    It does mean that books, meters, cassettes, tapes,  films  and  insignia
are assets greater than hard money. And they  must,  from  the  moment  they
come off the press until they arrive in public hands, be  treated  as  such,
counted, inventoried, stock listed.

    The FBO  Network  I/C  is  responsible  for  implementing  this  PL  and
originating routine report forms and admin that must be kept  and  submitted
regularly to him on this subject.

    And he must be prepared to take action of the strongest kind, just as he
would in any other form of embezzlement, when he finds stocks missing.

    It is vital to the survival of Dianetics, Scientology and orgs that this
PL be given the closest attention.  For  one  is  dealing  with  the  future
health of orgs.

    There  is  no  sin  in  making  high  income  from  books  and  material
themselves. Just like money, it is a crime to waste it.

    A primary cause of slow expansion of Dianetics and  Scientology  in  the
world has been a carelessness from Pubs Orgs on down to  orgs  and  FSMs  in
pushing and safeguarding books.

    This trust is now given into the hands of the FBO Network as they have
    shown
over the years they can be trusted.

      L. RON HUBBARD
      Founder
      Adopted as official
CSI:LRH:bk.gm    Church policy by the
Copyright 0 1982
by L. Ron Hubbard      CHURCH OF SCIENTOLOGY
ALL RIGHTS RESERVED    INTERNATIONAL

546

      HUBBARD COMMUNICATIONS OFFICE
      Saint Hill Manor, East Grinstead, Sussex
      HCO POLICY LETTER OF 27 JULY 1982R
Remimeo     REVISED 20 SEPTEMBER 1982

(Revised only to change the title of the D/FBO, per Finance Series 35,  from
 D/FBO for Marketing, Meters, Books, Tapes and Films to D/FBO for  Marketing
 of Org Resources for  Exchange  [D/FBO  for  M.O.R.E.],  and  to  add  some
 additional references.)

Finance Series 33R

     DEPUTY FBOs FOR MARKETING OF ORG

RESOURCES FOR EXCHANGE (D/FBO FOR M.O.R.E.)

R ef:

HCO PL 28 May 72 BOOM DATA
HCO PL 9 May 82  BOOKS ARE ASSETS
HCO PL 10 May 82 BOOKSTORE OFFICER HAT
HCO PL 20 May 82 BOOK ACCOUNT STOCK REPORT
HCO PL 15 Apr. 82      PLANETARY DISSEMINATION
HCO PL I I Mar. 82     PROPORTIONATE MARKETING
HCO PL 5 Feb. 82 11    BOOKS AND MARKETING
HCO PL 2 Sept. 82      Finance Series 34
      AND THAT IS BANKING
HCO PL 3 Sept. 82      Finance Series 35
      DEPUTY FBO FOR MARKETING OF ORG
      RESOURCES FOR EXCHANGE (D/FBO
      FOR M.O.R.E.) PURPOSE
HCO PL 10 Sept. 82     Finance Series 36
      EXCHANGE, ORG INCOME
      AND STAFF PAY

    As covered in HCO  PL  9  May  82,  BOOKS  ARE  ASSETS,  books,  meters,
cassettes, films and insignia are assets of an organization.  They  are  not
merely assets in the sense of their dollar value, but are in fact  the  gold
and diamonds that give the way to Man's  total  freedom.  Therefore,  it  is
vital that they not only be safeguarded, but that they be  gotten  into  the
hands of the public to point the way to the road out.

    Add to the above the marketing of those  assets  and  the  marketing  of
Dianetics and Scientology training and processing services and  you  have  a
very broad area of responsibility  which  has  been  entrusted  to  the  FBO
Network.

    To handle this added responsibility, a new post has been  created  which
is the Deputy FBO for Marketing of Org Resources  for  Exchange  (D/FBO  for
M.O.R.E.). At this writing this post is being filled in each org around  the
world with high  caliber  staff.  In  their  hands  lies  the  potential  of
achieving planetary dissemination at a rapid rate. This is no desk  job  but
requires very dynamic individuals who will work effectively on  these  high-
powered lines.

547

                          ORG BOARD

    The org D/FBO for M.O.R.E. is located in Department 21, as is  the  FBO.
He comes under the FBO but also has a direct line with his  network  seniors
at continental and international levels for the  routine  operation  of  his
post, reports and compliances.

    At continental and international level, the D/FBO area is its own branch
in the Cont and Int Finance Offices.

    In Pubs Orgs an analogous post exists who would have lines to org D/FBOs
for liaison, information  exchange  and  alerts  on  any  situation  needing
attention.

                        DUTIES

The key duties of a D/FBO for M.O.R.E. are

 1.   Ensuring that at least minimum bookstocks are maintained at all times.
    (Ref. LRH ED 5 INT)

 2.   Being the final authority on the use of and administration of the HCO
    Book Account and to ensure the per-policy use of the same.

 3.   Ensuring that weekly bookstock reports are done and that regular
    inventories are done of all stocks.

 4.   Seeing that book orders are filled immediately-any order not filled
    within 24 hours of receipt of the order is simply unthinkable!

 5.   Seeing that books are not loaned out or given  away  and  seeing  that
    appropriate ethics action is taken and carried through  when  this  does
    occur.

 6.   Bringing criminal proceedings against those found to have embezzled
    HCO Book Account funds or stolen books or other items from the org.

 7.   Using the points listed in HCO PL 10 May 82, BOOKSTORE OFFICER HAT, as
    a daily checklist and to ensure that all points go in and remain in.

 8.   Ensuring that there is a  Bookstore  Officer  on  post  and  that  his
    seniors take adequate responsibility  for  this  area  of  the  org.  No
    executives can be considered bonus eligible until this post is manned by
    a competent person who can and does get his duties done per  HCO  PL  10
    May 82, BOOKSTORE OFFICER HAT.

 9.   Approving the HCO Book Account FP and issuing the checkbooks for check
    writing only on the approval of an FP, and then recovering  and  holding
    this checkbook once the FP is activated.

10.   Ensuring that Treasury and the Bookstore Officer maintain perfect
    records of all HCO Book Account transactions.

11.   Getting in, in an org, all the points of HCO  PL  20  Nov.  65R,  THE
    PROMOTIONAL ACTIONS OF AN ORGANIZATION which  apply  to  his  sphere  of
    responsibility.

12.   In liaison with the org FBO, ensuring that the FP Committee uses  LRH
    ED 245R, FINANCIAL PLANNING CHECKLIST FOR THE PROMOTIONAL ACTIONS OF  AN
    ORGANIZATION, as they apply to his area and get these  items  POed  for,
    bought and then used.

13.   Seeing that all tapes, films and cine equipment are properly cared
for

                          548

    and calling  for  ethics  action  on  those  being  negligent  in  their
    responsibilities.

14.   Getting films and tapes in full use in the org.

15.   Liaising with the D/Service Product Officer for Books in the org to
    ensure maximum book marketing and sales in the local area.

16.   Receiving the weekly Book Account Stock Report and using this  as  an
    income sources summary for books to isolate which books in  which  areas
    are selling well and why  and  to  reinforce  these  actions,  including
    noting which book campaigns have been successful and resurrecting these.
    Then to isolate which books and areas are not doing well per  sales  and
    debugging these.

17.   Noting any  discrepancies  on  the  Book  Account  Stock  Report  and
    ensuring  the  Bookstore  Officer  locates  the   reason(s)   for   such
    discrepancies and, failing this, locating the  reason(s)  himself.  Then
    getting adequate handlings done so the situation never occurs again! ,

18.   Getting FP to cover the costs of any  Bookstore  items  found  to  be
    missing after the weekly stock report is done and when the missing  item
    cannot be otherwise located.

19.   Ensuring that translated books exist in the org for all languages
    used in the local area.

20.   Monitoring the planning and use of the  HCO  Book  Account  funds  to
    ensure maximum profit, and not blowing the profits on "Two-bit FPs"  and
    short-range or extravagant planning.

21.   Execution of marketing programs authorized for execution on D/FBO
    lines.

22.   Ensuring compliance to HCO PL 11 Mar. 82, PROPORTIONATE MARKETING.

23.   Seeing that the org invests in marketing and promo actions which
    result in increased income and body flow into the org (bean theory).

                       STATISTICS

The post statistics of the org D/FBO for M.O.R.E. are

 I .  Total retail value of all properly  secured  and  inventoried  assets
    calculated from the weekly  bookstock  report.  (Covers  all  Bookstore
    items: books, meters, tapes, cassettes, insignia, etc.) This  is  based
    on the weekly stock report done at the end of the  previous  week.  The
    D/FBO must actually inspect the state of the stocks and may  not  count
    any items improperly stored which presents  a  threat  to  their  value
    through damage or theft.

 2.   Gross book sales of the org.

 3.   Total amount paid out for restocking or for new Bookstore items for
    the week.

 4.   Amount of film lease payments for the week actually paid out, per
    film lease agreement.

 5.   Allocation /production ratio computed as follows: Total amount
    actually spent in the previous week (not just set aside) on marketing
    and

549

I

       promo measured against the total org gross income for the current
       week. It reads as a ratio so that the allocation is always I and the
       production figure varies according to its relationship to the
       allocation. (E.g., allocation amount equals $2,000.00 and GI equals
       $20,000.00 so the ratio is 1: 10.)

    The weekly condition of the D/FBO is based on the above major stats.  In
addition to these the following substats are to be calculated  and  reported
weekly:

    a,      Books portion of the GBS.

    b.      Meters portion of the GBS.

    C.      Tapes and cassettes portion of the GBS.

    d.      Insignia and jewelry portion of the GBS.

    e.      Hat and course packs portion of the GBS.

    f Books portion of the restocking stat.

    g.      Meters portion of the restocking stat.

    h.      Tapes and cassettes portion of the restocking stat.

    i.      Insignia and jewelry portion of the restocking stat.

    j.      Hat and course packs portion of the restocking stat.

    Accurately calculating and reporting  these  statistics  will  show  the
effectiveness of the D/FBO and will enable accurate management of  the  area
to occur.

    The D/FBO  in  an  org  is  to  report  his  statistics  weekly  to  his
continental senior who then forwards the reports from all the  orgs  in  the
continent to the Int FBO for M.O.R.E.

                          THEFUTURE

    Orgs in the past have tended to remain small or grow slowly because they
did not properly or extensively market their wares.

    The primary block on marketing has been org miscomprehensions of finance
as it relates to marketing, promotion and sales. Hence, these functions  are
placed in the Finance Network  where  they  can  be  expertly  monitored  by
trained and competent  personnel  with  a  knowledge  of  both  finance  and
marketing.

    Today's money wisely invested in marketing an  org's  wares  results  in
tomorrow's GI.

    Orgs in the past spent their promo monies only on BMO (bulk  mail  out)-
which is to say, only on the Scn field they already had sold.

    To expand, an org must continually  reach  not  only  old  and  on-lines
public but especially new public. It is  upon  this  that  future  expansion
depends.

    Every book, every cassette sold to raw public potentially increases  Scn
public to whom, then, even more books, cassettes,  AND  NOW  org  minor  and
major services can be sold. Every public  film  properly  shown  the  public
potentially increases org GI. Every Academy film potentially  increases  MPT
(money paid for training)-IF the public knows of them.

    The future GI and size of the org is regulated (given in-tech service
    and on-policy

                              550

admin) by the proper placement of books, cassettes and  insignia  in  public
hands, and the exhibition  of  films.  There  is  a  direct  co-relationship
between the marketing of books,  cassettes,  insignia  and  films,  and  the
future GI of the org.

    This is why the D/FBO for M.O.R.E. is there. Never before has there been
a network for this purpose.

    The formation of this network  is  a  direct  push  for  individual  org
expansion, a direct and heavy forward thrust into the population,  and  upon
it may well depend the future of this planet.

    Over to you. D/FBO.

    Good luck!

L. RON HUBBARD
Founder

Written at the request of the

BOARD OF DIRECTORS of the CHURCH OF SCIENTOLOGY INTERNATIONAL

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:gal.iw.gm Copyright G 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

551

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 2 SEPTEMBER 1982

Remimeo

Finance Series 34

AND THAT IS BANKING

    You might be interested to know something about banking and  money  that
bankers and governments don't know: BASICS!

    These are very simple basics. They are also very, very 0 - - - L - - - D
    basics.

    Money can be said to be a lot of things. It can be said to  be  an  idea
backed by confidence. It can be said to be a system of exchange. It  can  be
said to be something easier to carry around than a side of beef or a  bushel
of wheat. Money can be said to be a lot of other things.

    But from the viewpoint of a banker and solid facts, you  get  the  basic
law of banking and the basic definition of banking and money.

    MONEY IS A NEGOTIABLE RECEIPT FOR DEPOSITED GOODS.

    In order to  understand  this,  you  have  to  understand  the  original
function and  practices  of  (surprise!)  goldsmiths!  You  see,  goldsmiths
simply used gold as a commodity. It went like this:

    The goldsmith took in a commodity of one unit of gold. He gave a receipt
to the person who gave him the gold. He did  this  several  times.  He  then
had, let us say, six receipts-six guys had given him gold  to  hold  and  he
gave them each a receipt. These six guys could then use  those  receipts  as
currency since it was gold on deposit with the goldsmith. This is a  one-to-
one basis. One receipt given out for one unit of gold taken in.

    Now the goldsmith, because he  assumed  and  hoped  that  all  six  guys
wouldn't want their gold all at the same time, could then  issue  additional
receipts against the gold-against the same gold  for  which  he  issued  the
first six receipts. So he would issue receipts on, let's say a  three-to-one
basis-he issued three receipts  for  every  one  unit  of  gold  he  had  on
deposit. These receipts were trusted because people  knew  he  had  gold  on
deposit.

    So you see the goldsmith issued  more  receipts  than  he  had  gold  on
deposit. He could then loan  out  these  receipts  (currency)  that  he  had
created. People  "borrowed  money"  from  him  by  obtaining  one  of  these
receipts and now they would owe him what they borrowed  plus  interest.  AND
NOW THE GOLDSMITH WAS INTO BANKING. IT WAS  THAT  STEP  THAT  PUT  HIM  INTO
BANKING. You see, there were other things this goldsmith could do. He  could
issue receipts and buy property or keep his business running  or  something.
But the moment he issued and handed out a receipt to people  who  used  that
for currency, why, he was now into banking.

    And that is banking.

    Now you can do the same thing with commodities. You have a warehouse and
you're into banking. If everybody puts his commodity in  the  warehouse  and
the banker issues a receipt for it, he  can  now  issue  on  a  three-to-one
basis, as the goldsmith did,  or  twelve-to-one,  which  is  getting  pretty
risky but they did that. But, you  see,  he  can  do  the  same  thing  with
commodities. I don't care if they're shoes or whatever. Now,

                              552

because he's got shoes (and other things) in the  warehouse,  he  can  issue
general receipts against these goods on a basis of  one  to  one,  which  is
just the depositors, on up to twelve to one.

    And he can take those receipts and he can issue them to  a  manufacturer
who can then buy with those receipts the equipment necessary to set  up  his
plant. But everything the manufacturer makes is  a  commodity  deposit.  The
manufacturer makes something and now he has a commodity  deposit.  When  you
realize that the banker is not taking in all this commodity, you realize  it
starts sitting all over the place in all kinds of different  warehouses  and
so forth. But it is consigned to the bank. It belongs to the bank. It  backs
up the receipts. The guy who the banker loans the money to, just out of  the
blue sky, doesn't have any commodity there. The banker loaned out  money  (a
commodity receipt) to a guy without any commodity. Well, that  guy  has  got
to put a commodity there. And this is the basis of banking. If that guy  now
doesn't manufacture commodity, the banker is out of luck.  In  other  words,
he doesn't produce the commodity he's loaned money to  produce.  The  banker
now only has the plant.

    So now we're off into  the  banker  loaning  against  the  plant.  We've
extended it from the deposited goods to what makes the goods.

    And that is banking. And that's all there is to banking.

    And that's why you see bankers favoring short-term  loans.  They're  not
interested really in a real estate loan. That's a secondary  stage.  They're
interested in the cars sitting on the lot at Chrysler.

    I noticed that when a European automaker  recently  went  to  blazes,  a
fleet of their cars turned up as being sold to  a  bank  in  America,  after
that company went defunct. In other words, their manufactured  cars  became,
just as Chrysler's would become, the property of the bank.

    Now what is inflation? INFLATION IS DETERMINED BY THE RATIO BETWEEN  THE
DEPOSITED GOODS AND THE NUMBER OF RECEIPTS ISSUED. This present society  has
got it up to several thousand to one. In banking, I  would  never  go  above
three to one. That is sound banking.

    All right. Let's  recapitulate.  We  started  by  issuing  receipts  for
deposited goods. Then we extended it to what  makes  the  goods.  And  we're
going to issue receipts on a safe, intelligent basis-a  three-to-one  basis,
for example. All right. This is sound banking.

    But these current "bank"ers extend it out on whether or not  they  think
the guy's credit is any good. They extend it out on to whether or  not  he's
going to issue stocks or shares of his own.  (His  own  issued  "receipts.")
And then they're going to keep  those  as  security  and,  honest  to  Pete,
you're now up here in froth. That is  strictly  froth.  This  whole  current
banking system is in froth. Even the American Federal  Reserve.  They  write
down a figure in a little book and tell the US Government that  it  can  now
print that much money. (You may think I'm kidding-I assure  you,  I'm  not.)
To back that money,  the  Federal  Reserve  issues  Federal  Reserve  Stock,
called Federal Reserve Bonds and so forth, which is bought  by  the  public.
Just recently, two "issues" have gone out on the same transaction which  was
based on nothing to begin with.

    In other words, they don't just  issue  a  hundred  million  dollars  in
currency. They issue a hundred million in currency and a hundred million  in
bonds. So regardless of their computations, they have not  really  issued  a
hundred million, they have really issued two hundred million, which  doubles
instantly the amount of paper  in  the  society  on  the  same  transaction.
Result: more inflation.

    Hold on, it gets crazier.

    Of this transaction, only half of it is  covered  by  interest-only  the
bonds. So they feel they're getting  only  half  the  interest  because  the
total issue of paper was two  hundred  million,  and  they're  only  drawing
interest on the bonds, one hundred million. So, "of  course"  they  have  to
get twice as much interest on the bonds. And there shoots

553

up the interest rates and now money  becomes  too  expensive  to  borrow  in
order  to  manufacture  something  and  there  goes  your  new  and   future
commodities and eventually there goes your society.

    And (currently) that is banking (unfortunately).

    But don't you be confused. It is really very, very simple. For instance,
if you can get the idea that you would take all of your household goods  and
give them to a bank and they would put them in their basement and then  they
would give you a receipt for the household goods and  then  you  could  give
that  receipt  to  somebody  else  for  some  negotiated  action-you  wanted
something they had or would do for you-why, then you'd understand banking.

    And if you can get the idea that that other person that  you  gave  your
receipt to could then go claim those household goods if he  chose  to,  then
you'd understand banking.

    And if you can get the idea that that other person might  not  (probably
wouldn't) go  claim  those  household  goods,  but  instead  that  he  might
transfer the receipt that you gave him (that  you  got  from  the  bank)  to
somebody else for something that he wanted, then you'd understand banking.

    And if you can get the idea that even though this  other  fellow  didn't
take your receipt and go claim the household goods, that the  receipt  does,
in fact, represent that item of household goods that  it  is  for  and  that
those receipts are backed up by  those  household  goods,  why,  then  you'd
understand banking.

    And now we go a bit further and if you can get the idea  that  we  don't
bother to put those household goods in the bank's basement-we leave them  in
your home-but that in essence you  have  sold  them  to  the  bank  for  the
receipt they gave you (and this is what is known as collateral), then  you'd
understand banking.

    And now we go way upstairs and if you can get the  idea  that  the  bank
would print up and issue receipts on  a  greater  than  a  one-to-one  basis
(three to one or six to one, for example), and then loan these  receipts  to
someone so that he could exchange  them  for  manufacturing  equipment,  for
example, and produce a commodity and that then these receipts that had  been
issued to the manufacturer were now, in fact, backed up by goods,  then  you
would understand banking,  REAL  banking.  And  you  would  understand  that
banking, real banking, can all by itself, increase production.  And  lo  and
behold, THAT WAS THE ORIGINAL PURPOSE OF BANKING!

    And that is banking. That's all there is to it. That's the basics.
    That's it!

    You see, violations of these basics are what got the current bankers and
governments in their present predicaments. Oh sure, they have this plan  and
they have that plan. But let me point out to you that they had  those  plans
last year and the year before that and that  their  own  economic  troubles,
budget deficits, etc., last year were not as bad  as  this  year!  So  maybe
there's something a little wrong with their plans. Well,  yes,  there  is  a
lot wrong with their "plans"-their basics are out.

    As a banker you can stretch that three to one, like the  goldsmith  did,
to five to one, or twelve to one. But when you get up to  astro-ratios  like
these current bankers, boy are you in trouble. You can get a run on a  bank.
A run on a bank is when all the guys who hold receipts suddenly believe  the
goldsmith is about to blow or leave town so they  all  go  in  and  ask  for
their gold at the same time. Well now,  of  course,  he  can't  pay  it  out
because he is not holding that much commodity. So if he had issued  receipts
on a twelve-to-one basis, NOW his receipts are worth  1/  12  (one  twelfth)
what they had been worth, just like that.

    Anyone who can recall back to the 1930's will tell you . . .  "and  that
was banking!"

    These basics would be known by the Wizards of  Wall  Street,  you  would
think, but maybe not. They certainly are not known to  London's  Parliament.
They might say,

                               554

"Yes that's interesting, but we  do  things  differently  now  ...  sort  of
inapplicable. . . ." Well, I  notice  that  inflation,  loss  of  purchasing
power, economic chaos, etc.,  isn't  being  created  any  differently.  They
manage to keep these actions going at a high roar.  So  maybe  these  basics
ARE applicable! OH, YES, they are applicable  all  right-you  can  bet  your
house, car, job and future on them.

    All right, we had the goldsmith, then  we  had  the  banker  who  issued
receipts for deposited goods. Now, we've got a  new  factor-the  governments
produce nothing really and yet they print money. What backs it up?  NOTHING!
Governments never do produce anything to go into the  depository  that  then
backs up the receipts (currency) and that they then can pay back.

    So you wonder why there is inflation? Well, it is just the ratio of  the
amount of money against the goods.

    I've already told you that there is a  limit  on  the  issuing  rate  in
banking. Anybody that is going for a twelve-to-one  ratio  (twelve  receipts
for one unit of goods) has got his neck stuck out. It is going to cost  more
money for a commodity because there is more money around than commodities.

    All right, keeping this in mind look at your tax  collector.  When  they
start going up  to  certain  percentages  that  penalize  the  company  (and
worker) and give it an unmanageable burden, and thereby  make  it  difficult
to service the machinery, make it  difficult  to  introduce  new  tools  and
equipment for  a  new  product,  etc.,  why,  the  tax  man  starts  putting
businesses out of business. They've been  doing  that  in  America  and  are
nearly finished with the job in England. When a company folds that  produces
shoes, let us say, there is then going to be less shoes on  the  market  and
therefore the shoes that remain are going to cost more, again for  the  same
reason as  in  the  previous  paragraph-there  is  more  money  around  than
commodities.

    Ideally, a company should work itself out of  debt,  not  into  it.  But
because of suppressive, penalizing tax percentages and bank interest  rates,
a company works itself into debt so one could say that the tax collector  is
in collusion with the banker in these sectors. This brings  about  inflation
because it is an unproductive 25 or 50 percent of the price  of  goods.  The
government is not furnishing anything to account for that. So this now  goes
back into the banking aspect because  the  company  or  the  individual  can
never accumulate enough money to buy new machines,  so  the  banker  has  to
continuously loan him money to enable him to  get  his  new  machinery.  But
then that's got interest on it so the tax collector....  You  see?  The  guy
can never get enough money to buy  a  new  plant,  he'd  never  make  enough
money. He's either got to get his new plant  or  his  replacement  machinery
and so forth, either from the bank or just not do it at  all  with  the  tax
collector.

    There is another twist to this. What do governments (and sometimes  even
banks) do with these tax collections and other pounds of flesh  gouged  from
the carcasses of people trying to get on with their  jobs?  They  hand  them
out as "foreign aid," the dole, welfare and  other  activities  designed  to
degrade and subjugate people and kill any  initiative  and  production  that
might otherwise occur. And the cold, hard, naked truth is  that  "downstats"
don't produce deposited goods.

    All of that gets added to the price of commodity and that is what
    inflation is.

    Simple. So simple. It's too simple for these idiots not to  be  able  to
con everybody in the society into believing  that  it's  very  complex.  But
they don't want the public to understand this because they've got  a  racket
going and they know it's a racket.

    They are a goldsmith with a 2000 to I receipts to  goods  ratio  and  it
simply doesn't happen to matter what theory or explanation  they  dream  of.
The facts remain. Period,

    And so do the basics remain. And these basics are very,  very  much  for
use by FBOs. FBOs are, after all, banking officers.

    I've told you that money is a negotiable receipt  for  deposited  goods.
Well, what about services? Your orgs sell a lot of them. How does a  service
fit into this?

555

    A SERVICE IS DEFINED AS AN INCREASE OF USABLE GOODS.

    Consider a lawnmower repairman who sits down and someone brings him  his
broken-down mower and this repairman fixes it. He didn't actually make  that
lawnmower, but he did increase the number of usable  goods  in  the  society
because before he fixed it there was one less  lawnmower  and  when  he  was
finished supplying his service there was one more lawninower.  And  to  this
degree, no matter how small it may seem, that  lawninower  repairman  helped
hold down inflation.

    In the case of your org, A SERVICE INCREASES THE USABILITY OF A  PERSON.
Students and pcs come to you in one state  or  condition,  you  supply  them
services and they become more useful, more valuable, more  productive.  This
is not a light  statement.  The  more  productive  people  there  are  in  a
society, the more goods there will be in  a  society,  and  the  better  off
society will be in general.

    The goldsmith, as a banker, used his basement as a depository.  What  is
the FBO's depository?

    SERVICE CAPACITY UTILIZED IS THE DEPOSITORY FOR AN FBO.

    It is up to an FBO to increase  his  depository,  his  utilized  service
capacity. And whatever  increases  his  service  capacity  utilized  is  the
direction the FBO heads in. A bookstore outlet,  another  bookstore  outlet,
more auditing rooms, more auditors, more pcs to  help  fill  those  auditing
rooms, a second HGC, another courseroom, more Supervisors, more students  so
the Sups won't be lonely, more Word Clearers, and so on.

    The greater the service capacity utilized, the greater the service
    delivered.

    The greater the service delivered, the greater the income.

    The greater the income, the greater opportunity for this banker (FBO) to
loan (invest in FP) for more service capacity.

    The greater investment in more service capacity, the greater ability  to
get more service capacity utilized.

    The greater the service capacity utilized, the greater the service
    delivered.

    The greater the service delivered, the greater the income....

    And on each of these cycles, the FBO and the  org  get  another  benefit
from this: products delivered out into society and reserves.

    You've got the title of Flag Banking Officer and you've got the tech  of
banking. So now let's see you use these basics of REAL banking  to  do  what
they were invented to do  and  what  they  DID  DO  innumerable  times  over
countless ages-increased production and built empires, yes EMPIRES!

    Let it be up to you to apply these basics and then  hold  up  the  power
trending stat graphs of your org and your reserves and  say,  "And  THAT  is
banking!"

                                    L. RON HUBBARD
                                    Founder

                                    Written at the request of the

                                    BOARD OF DIRECTORS
                                    of the CHURCH OF SCIENTOLOGY
                                    INTERNATIONAL

      Adopted as official
CSI:LRH:dr.gm    Church policy by the
Copyright 0 1982
by L. Ron Hubbard      CHURCH OF SCIENTOLOGY
ALL RIGHTS RESERVED    INTERNATIONAL

556

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 3 SEPTEMBER 1982

Remimeo All Orgs 17130 and D/FBO Hats All Executives and Staff

Finance Series 35

     DEPUTY FBO FOR MARKETING OF ORG

RESOURCES FOR EXCHANGE (D/FBO FOR M.O.R.E.)

                  PURPOSE

(This modifies Finance Series 33 as to the post title of  the  D/FBO,  which
was formerly Deputy FBO for Marketing, Meters, Books, Tapes and Films.)

References.

HCO PL 27 Jul. 82      Finance Series 33
      DEPUTY FBOs FOR MARKETING,
      METERS, BOOKS, TAPES AND FILMS
HCO PL 28 May 72 BOOM DATA
HCO PL 9 May 82  BOOKS ARE ASSETS
HCO PL 10 May 82 BOOKSTORE OFFICER HAT
HCO PL 20 May 82 BOOK ACCOUNT STOCK REPORT
HCO PL 15 Apr. 82      PLANETARY DISSEMINATION
HCO PL I I Mar. 82     PROPORTIONATE MARKETING
HCO PL 5 Feb. 82 11    BOOKS AND MARKETING
HCO PL 2 Sept. 82      Finance Series 34
      AND THAT IS BANKING

(Note: Nothing in this PL relieves management in  any  echelon  or  division
from any duties or functions stated in  policy  and  this  PL  denoting  the
purpose of the D/FBO for MORE may not be used to offload hats  of  promotion
or sales on the D/FBO network. Its authority is to see that  such  hats  are
worn fully by org posted terminals and only in their neglect or  absence  to
bypass.)

    Why are marketing, books, tapes, cassettes, films, insignia, meters  and
related items in the FBO network?

    Well, to begin with, such items are assets. And like any asset,  any  or
all of these items are valuable and can be stolen, abused,  misused,  ripped
off or result in loss.

    Like money, these items can be the subject of exchange and in times when
money is less valuable these assets might even be more valuable.

    Any of  these  items  are  cared  for  by,  or  subject  to,  accounting
procedures. They have to be counted and safeguarded  just  like  money.  The
real basis of all money is goods, and goods are more basic  than  money  for
money is simply a substitute for goods or services.

    In the past these items have been subject to very wide abuses which have
    affected

557

the health and prosperity of orgs. In earlier times orgs could  obtain  such
items from the Publications Department, sell them and  instead  of  ordering
new items, put the money made into the org accounts and spend it  for  staff
pay  and  so  forth.  In  this  way  Central  Publications  activities  were
subsidizing orgs. This was so bad that orgs actually thought they  would  go
insolvent if they could not illegally misappropriate money for  these  items
for their own use.

    This was what began the HCO Book Account. Unless  the  Book  Account  is
used to replenish stocks, an org will shortly run  out  of  stock  and  have
nothing to sell. This effectively cuts its reach to the public  and  reduces
demand on the org for service GI. A not-so-nice word  for  the  practice  of
using book money for running expenses is embezzlement. Thus one has to  have
a broad and trustworthy network to safeguard against such practices,

    But there is an  even  more  fundamental  reason  why  these  items  are
entrusted to and generally overseen by the FBO network.

    This has to do with a general principle which is glaring in its omission
on this planet. It has to do with the fundamentals of prosperity.

    Governments, the tax man, bankers and even accountants on Earth (and  in
most space civilizations as well) operate on the  principle  that  they  are
there to take money from activities for their own use. It  is  to  be  noted
that robbers have the same idea. Such entities operate  on  the  basis  that
their sole activity should be devoted to taking money. This is why  you  get
down economies, why empires go broke, why inflation occurs  and  innumerable
other evils. Such misguided people have a fault in  their  arithmetic.  They
think they can take something from nothing and that,  let  us  say,  10%  of
nothing is something.

    There is a different principle which can be  applied  and  this  is  the
principle of making an individual or  area  so  prosperous  that  the  money
spills over into your lap. One can, by operating  on  the  third  and  first
dynamic, achieve in abundance any ambition on  the  first  dynamic  to  have
lots of money. All one has to do is to make sure that what he is taking  the
money from is so prosperous, so well run  economically  and  so  financially
sound that even a river of money taken from it does not affect  its  overall
prosperity. Now this is real money management.

    When I am talking about this second principle I  am  not  talking  about
economic pie-in-the-sky or Marx or Keynesian  crackpot  theories  like  they
are. I am talking from a  long  background  of  solid  economic  application
which has worked and worked and worked. I could actually point out, just  in
Dianetics  and  Scientology  management,  areas  where  I  have  done   this
repeatedly and successfully.  It  was  at  those  times  that  International
Reserves swelled. In fact most of the money in  Int  Reserves  was  made  in
exactly this way.

    This began a long time ago but we won't go into that. The genus of it is
that I like to see people prosperous. I mean them  well.  This  is,  by  the
way, unique. The head  of  the  Federal  Reserve-judging  by  his  financial
"practices" -does not have this attitude. He probably  rubs  his  hands  and
chortles all night at the thought of people in rags. And I am sure  that  an
IRS man is never happier than when he has just  got  through  bankrupting  a
business. Money is a form of power and  power  is  all  too  often  used  to
crush, suppress and get even with the world.

    If one is very clever and knows his business, he can actually force into
existence unbelievable levels of prosperity for one and all.

    Now you won't easily believe this but this second principle  is  one  of
the hardest principles to get across in all the lexicons of  expertise.  One
is going up against, as one tries  to  get  this  operating,  first  dynamic
fixations. Trying to get people to see  that  they  will  continue  to  make
pennies if they persist in trying to rip things off whereas they  themselves
could make big  money  if  they  worked  to  make  their  collection  points
prosperous  as  their  main  area  of  concentration,  appears  to  be  very
difficult. The people one is trying to convince  and  get  cooperation  from
have too many examples around them of shortsighted arithmetic.  Additionally
most of their literature concerns itself

558

with people getting rich by ripping others off. In  fact  it  is  apparently
deeply engrained in people that there is no other way of life.

    But I have an answer to this: one does not  closely  consult  or  expect
much cooperation from people in applying the  second  principle  above;  one
simply does it on a bypass. You see  this  expressed  in  such  a  line  as,
"Drive more business down on an org than it can waste" and  that  is  almost
the guiding principle of the Deputy FBO for MORE.

    So you could draw a little diagram of flows. Here's the  FBO  attempting
to make collections so that the cost of management can be defrayed. Put  him
on your little diagram over to the upper left.  Now  put  a  circle  in  the
middle. This  is  the  org  or  the  service  center  or  the  bulk  of  the
civilization. Now put a very thin line from that center  circle  up  to  the
FBO, now label this line with a money symbol. Now over to the right of  that
center circle put some very thin arrows pointing at the center  circle  with
zeros on them.

    In this first diagram you have  outlined  a  very  difficult  situation.
There is little if any money flowing into the center  circle  so  the  money
the FBO can get out of that is very close to  zilch.  This,  believe  it  or
not, is the normal pattern in  practice  in  tax  offices,  banks  and  etc.
Obviously this makes economics and finance  very,  very,  very,  very,  very
difficult.

    Now let's draw a second diagram. Let's put the FBO up in the upper  left
hand corner, let's put the circle in the middle and now let's  put  a  D/FBO
up in the upper right hand corner. Now down from the D/FBO draw a number  of
lines which curve out to the  right  and  then  point  back  to  the  center
circle. Put a money symbol on each one of these lines. This  symbolizes  the
D/FBO driving public money in on the org. Now let's draw  a  very  fat  line
from the center circle up to the FBO and put a very fat money symbol on it.

    You have there in the second diagram the major purpose of the D/FBO.

    To understand this one has to understand what marketing does, what books
can do, the role of insignia, the actual effect of tapes and  cassettes  and
even meters in full use in  public  hands.  The  publics  involved  are  raw
public (divided into many categories) and Scientology public (again  divided
into many categories). If  each  one  of  these  publics  were  interestedly
active, the amount of bleed-off from that activity into  the  org  would  be
stupendous. The org and all of its staff would  become  prosperous  and  the
percentages of money taken by the FBO would hardly be missed. And the  money
taken by the FBO, used in part to create more central  marketing  activities
and to make it profitable to manage the org from afar, feeds back  into  the
cycle of public monies into the org.

    In other words you get a little machine going here. Regardless of  where
the org is, if it had an efficient FBO keeping it financially honest and  on
the rails with finance policy and a D/FBO, with or without a checkered  coat
and megaphone, using every tool to drive business in on the org,  you  would
get a little whirlwind going which would get bigger and  bigger  and  bigger
and bigger and bigger.

    An org is essentially a service unit and  unless  it  delivers  what  is
being sold and delivers it well, it will soon  get  into  trouble;  but  the
form of that org and its degree of activity is the basic concern of  overall
management. When the org does not deliver or delivers badly,  it  gets  into
refunds and flies back into the teeth of the FBO  network.  Thus  it  is  of
enormous interest to the FBO network,  of  course,  that  the  org  is  well
managed both on long distance lines and internal lines and  there  are  many
networks and management lines and terminals to ensure this.

    But what has been the existing state of affairs? In the past  orgs  have
neglected the various publics even to the point of not marketing  Book  One,
the source of all subsequent public demand. Even as I write  this,  a  datum
is to hand that right this minute  when  the  Pubs  Organization  sends  out
promo to orgs a number of them simply take it off the  express  and  put  it
into a closet. I can assure you that that closet is not  going  to  buy  any
training or processing. The amount of income lost is really income not

559

made. The potential of income generated by promotion, if  not  realized,  is
actually a loss. Poor promotion angled  for  the  wrong  publics,  promotion
material not used or simply no promotion at all is about the most  expensive
loss now being experienced. It is, at minimum, in terms of millions a  week.
But you must realize that promo itself is an asset. It costs money.  It  has
to be well used and it should not be wasted.

    Films shown incorrectly or not shown at all  are  a  loss  of  not  made
income. The public, not knowing they exist or  that  if  they  sign  up  for
training they will see films not otherwise available, does not sign up.

    People who have read Dianetics and Scientology books, as  any  Registrar
will tell you, are very easy to sign  up.  People  who  have  not  are  very
difficult to sign up.

    On the subject of insignia, if the image and symbols  of  Dianetics  and
Scientology are not seen around it remains to that degree, unknown.

    Tape plays in the org and cassette sales outside the org make the public
aware of the product and when these are dropped out  the  whole  purpose  of
Dianetics and Scientology tends to become lost.

    If field auditors are not auditing, buying updated packs and using  good
meters, the field is not only relatively inactive, one gets a poor  word  of
mouth in the field which makes it difficult to push  business  down  on  the
org.

    The tools of the Deputy FBO are any of those connected  with  marketing,
promotion, PR, advertising, merchandising, and are actually pretty  standard
tools. We have a lot of advanced tech on this subject and all of  it  is  of
interest and it needs to be applied at org level. But, historically,  unless
there is somebody there making sure that these tools  are  used,  it  hasn't
happened. The D/FBO network is the first time ever that there  has  been  an
international control of marketing, promotion, advertising, PR. etc.

    Thus we see that the D/FBO is safeguarding assets and making  sure  they
are not neglected or abused and getting those assets into full use  so  that
the  resultant  exchange  with  the  public  and  the  org  brings  about  a
prosperity which makes the functions of the FBO  much  easier  and,  indeed,
even possible.

    We have in Dianetics and Scientology a highly desirable product which is
unique and effective. The public demand for it is proportionate only to  the
degree that it is made known and made available. It  quite  honestly  works.
And if properly delivered  results  in  rave  individual  results.  That  of
course is a statement of minimum scope concerning these  subjects:  They  go
far beyond that.

    Historically, if you care to look on the 32-year backtrack, I  have  had
to wear the hat of applying that second principle described  above.  I  have
also had the hat of "driving more business down on the orgs than they  could
waste."

    It is a great relief to have somebody else wearing this hat.

    Wear it well.

                                    L. RON HUBBARD
                                    Founder

                                    Written at the request of the

                                    BOARD OF DIRECTORS of the CHURCH OF
                                    SCIENTOLOGY INTERNATIONAL

      Adopted as official
CSI:LRH:iw.gm    Church policy by the
Copyright 0 1982
by L. Ron Hubbard      CHURCH OF SCIENTOLOGY
ALL RIGHTS RESERVED    INTERNATIONAL

560

                        HUBBARD COMMUNICATIONS OFFICE
                  Saint Hill Manor, East Grinstead, Sussex

HCO POLICY LETTER OF 10 SEPTEMBER 1982

Remimeo
All Staff

Finance Series 36

EXCHANGE, ORG INCOME AND STAFF PAY

    Sometimes the question of staff pay  arises  although,  by  survey,  the
condition with most  staffs  reportedly  is  secondary  to  org  income  and
getting a show on the road.

    So it is of interest what really underlies org income and staff pay.

    There is a term used in business called "fair exchange."

    Let us apply this to an activity engaged in servicing the public.

    We can isolate four conditions of exchange.

    1. First consider a group which takes in  money  but  does  not  deliver
anything  in  exchange.  This  is  called  rip-off.  It  is  the  "exchange"
condition of robbers, tax men, governments and other criminal elements.

    2. Second is the condition of  partial  exchange.  The  group  takes  in
orders or money for goods and then  delivers  part  of  it  or  a  corrupted
version of what was ordered. This is called short-changing or "running  into
debt" in that more and more is owed, in service or goods by the group.

    3. The third condition is the exchange known, legally  and  in  business
practice, as 'Tair exchange." One takes in orders  and  money  and  delivers
exactly what has been ordered. Most  successful  businesses  and  activities
work on the basis of "fair exchange."

    4. The fourth condition of exchange is not common but  could  be  called
exchange in abundance. Here one does not give two for one  or  free  service
but gives something more valuable than money was received for. Example:  The
group has diamonds for sale;  an  average  diamond  is  ordered;  the  group
delivers a blue-white diamond above average. Also it  delivers  it  promptly
and with courtesy.

    Now, believe it or not, org income and staff pay depend  upon  which  of
the above four exchanges is in practice by (a) the org or group; or (b)  the
staff member in the group.

    If exchange number 1 is in vogue, income will dry up with a thoroughness
you wouldn't believe. Although the TV  and  movies  try  to  tell  one  that
robbery is the only way to get rich, this is  not  true.  Those  who  engage
upon it, whether they be stickup men, corporate con men or governments,  are
not long for this world. The bigger the group, the longer it  takes  for  it
to fall, but fall it assuredly does. And the individual who takes  but  does
not give ends up with a deep-six in many ways quite rapidly.

    The second condition of partial  exchange  can  only  keep  a  group  or
individual going just so long. The end  result  is  painfully  a  demise  of
status  or  position  and,  most  certainly,  income.  Many   "third   world
countries" and even the bigger ones are in this plight right now. They  take
in but do not really produce or give. This is what inflation is  all  about.
Unemployment ranks are full of such.

561

    The third  condition  of  "fair  exchange"  gives  one  a  rather  level
progress. It is considered "honest," is socially acceptable and  very  legal
under law. It does not, however, guarantee any expansion or  improvement  of
a group or the lot of a person. It is barely comfortable.

    The fourth condition is the preferred one.  It  is  the  one  I  try  to
operate on and have attempted to for ages. Produce in abundance and  try  to
give better than expected quality. Deliver and get paid for  it,  for  sure,
but deliver better than was ordered and more. Always try to write  a  better
story than was expected; always  try  to  deliver  a  better  job  than  was
ordered. Always try to produce-and deliver-a better  result  than  what  was
hoped for.

    This fourth principle above is almost unknown in business or  the  arts.
Yet it is the key to howling success and expansion.

    It is true for the org, it is true for the individual staff member.

    Where a group is concerned, there is  another  factor  which  determines
which of the four above is in  practice.  It  is  group  internal  pressure.
Where this only comes from executives, it may not get  activated.  Where  it
comes from  individual  group  members  in  the  group  itself,  it  becomes
assured. The internal demand of one staff member to another is  what  really
determines the condition of the group and  establishes  which  of  the  four
conditions above come into play.

    Thus the org collectively, in electing  which  of  the  four  principles
above it is following, establishes its own level  of  income  and  longevity
and determines its own state of contraction or expansion.

    While this is a must in an executive-to establish  the  principle  being
followedthe real manifestation  only  occurs  from  pressure  by  individual
staff members or others within the group.

    Unions and workers in the  auto  industry  elected  to  follow  exchange
number 2 above. This brought about the decline you see  in  auto  companies.
Had they elected to follow number 3 they would not be in trouble.  Had  they
elected to follow number 4 they would now be in clover for the  world  today
does not really have a truly good, economical, wreck-free car.

    It is up to the individual staff member in a group what the group income
is and what their own staff pay  is.  The  org  cannot  earn  more  and  the
individual staff member cannot be paid more  than  will  be  established  by
which principle above they elect to follow.

    If they follow number 3 they will get along. But if they follow number 4
they will really flourish  and  prosper.  And  it  is  the  only  one  which
guarantees expansion.

                                    L. RON HUBBARD
                                    Founder

                                    Written at the request of the

                                    BOARD OF DIRECTORS
                                    of the CHURCH OF SCIENTOLOGY
                                    INTERNATIONAL

      Adopted as official
CSI:LRH:iw.gm    Church policy by the
Copyright @ 1982
by L. Ron Hubbard      CHURCH OF SCIENTOLOGY
ALL RIGHTS RESERVED    INTERNATIONAL

562

            HUBBARD COMMUNICATIONS OFFICE
            Saint Hill Manor, East Grinstead, Sussex
            HCO POLICY LETTER OF 4 SEPTEMBER 1971RA
Remimeo     REVISED AND REISSUED 27 OCTOBER 1982
All FP and
      Finance Packs    CANCELS
FBO Hats    HCO PL OF 4 SEPTEMBER 1971
Finance Enforcement
 Officer Hats    AND
D/FBO Hats       BPL 4 SEPTEMBER 1971R
All Staff        ISSUED 16 AUG. 1975
            BOTH OF THE SAME TITLE
      (Issued    originally as an HCO PL by a former
      Finance Aide and then converted to a BPL, this
      valid policy has become lost and is therefore being
      reissued as revised at the request of the Church of
      Scientology International.)

Finance Series 37

 FP AND NECESSITIES
(THE FBO APPEAL LINE)

    A "NECESSITY" is what it takes to make products and valuable final
products. (Ref. HCO PL 13 Feb. 71R, FINANCIAL PLANNING TIPS, Finance Series
2R.)

    A divisional secretary is responsible for seeing that the necessities of
his division are provided for in financial planning. This responsibility
extends to follow-up of approved items to ensure that they are purchased by
Division 3 and delivered in good order.

    For the Treasury Secretary this duty extends to the necessities of the
    entire org.

                      DENIED NECESSITIES

    Too often, FP troubles trace on investigation to one or more of the
    following:

1.    The item in question was never proposed to any FP Committee.

2.    The item was returned for better CSW and never reappeared.

3.    The item was refused by an FP body but never appealed-either to the
    FP body or the FBO.

4.    The FBO saw the item safely through FP months ago but it was never
    bought or the money was otherwise (without authorization) used.

    In order that the FBO can ensure that existing policies on the above are
followed, an appeal line is hereby established.

    The appeal line is direct to the FBO. Any staff member may use it.

    It concerns the use of the org's allocation-not the amount.

    It is used whenever a vital necessity is denied in FP.

    It is used when an FP-approved item is stalled on purchasing lines.

    It may be used in any case where usual lines have failed to remedy a
nonoptimurn situation concerning the approval or purchase of necessities.

                              563

    Any staff member may appeal to the Cont FBO or even the FBO Int  if  not
handled to the satisfaction of the staff member at org  level  but  in  such
cases must include the result of the appeal to the org FBO.

    Any report of such situations received at  Cont  or  Int  level  without
first having been appealed to the org FBO  shall  be  considered  incomplete
and will be returned without further handling.

    Where the appeal concerns delayed implementation of  a  Flag  or  higher
level issue or order, a copy of the appeal must be sent direct to  the  Flag
Rep at the FOLO and to the Org Pgms Chief at FOLO as  well  as  to  the  Int
Finance Ethics Officer located at Flag.

                          FBO ACTION

    The usual FBO action would be

I     To get the situation HANDLED terminatedly and reported to the Cont
    FBO at once with info copies of the report sent to FOLO and Flag Data
    Files for that org.

2.    To get the related policy letters or other issues checked out on all
concerned.

3.    To require of the Dir I&R an investigation of the matter to determine
    the source of the  situation  and  any  out-ethics  found  handled;  and
    failing that, the FBO, or Finance Enforcement Officer where posted, must
    personally investigate the matter and handle TERMINATEDLY.  The  results
    of any such investigation must be reported to  the  Int  Finance  Ethics
    Officer with copies to Flag and FOLO Pgms Chiefs.

                            REASON

    One of the FBO's statistics is the A LLOCATION- PRODUCTION ratio of  the
org.

    If his  allocation  buys  VFPs,  he  can  expect  a  rising  allocation-
production ratio statistic. Normally, this is  assured  by  the  use  of  an
allocation system which allocates against VFPs.

    However, if the org and divisional necessities are denied  or  neglected
outside his view, he may find allocation-production crashed weeks or  months
later.

    Also, too often FP and Finance are given a bad name in  connection  with
situations actually tracing to 1, 2, 3 or 4 above.

    Finally, this policy letter gives staff members a line of  recourse  and
final appeal in the event that it is needed  to  ensure  the  continued  and
high volume production of valuable final products  of  their  divisions  and
the org.

    No staff member may be made the subject of an ethics or  justice  action
for making an appeal which conforms with this policy  letter.  However,  not
making an appeal when it results in lessened  production  in  an  org  would
result in ethics or justice actions being taken against the staff member.

                                    L. RON HUBBARD
                                    Founder

                                   Revision written at the request of the
                                   CHURCH OF SCIENTOLOGY INTERNATIONAL

CSI:LRH:dr.gm    Adopted as official
Copyright 0 1971, 1982 Church policy by the
by L. Ron Hubbard      CHURCH OF SCIENTOLOGY
ALL RIGHTS RESERVED    INTERNATIONAL

564

               HUBBARD COMMUNICATIONS OFFI
            Saint Hill Manor, East Grinstead, Susse
      HCO POLICY LETTER OF 27 OCTOBER
            REVISED 16 SEPTEMBER 1983
Remimeo
FBO Hats         (Revisions in this type style)
Finance Enforcement
 Officer Hats
Treasury Hats
Exec Council Hats
Orgs, Missions,  Finance Series 38R
 SoCo, WISE, SMI,
 Pubs (Revised to clarify the definition of "bills")

                  CASH/BILLS DEFINED

(THIS HCO PL MODIFIES ANY OTHER EARLIER ISSUE WHICH MAY SEEM TO CONFLICT
WITH IT.)

    Cancels:

    BPL     i July 72R CASH/BILLS AND ORG RESERVES

    References:
    HCO PL 30 Sept. 65 STATISTICS FOR DIVISIONS
    HCO PL 18 Jan. 65  FINANCIAL MANAGEMENT -
      BUILDING FUND ACCOUNT
    HCO PL 28 Jan. 65  HOW TO MAINTAIN CREDIT STANDING
      AND SOLVENCY
    HCO PL 3 June 59   FINANCIAL MANAGEMENT
    HCO PL 31 Oct. 82  FINANCIAL PLANNING -
      RESPONSIBILITY FOR

(Revision of bills stat to be reported on the org O/C cable with first
report for WIE 13 October 1983. Revised stat report takes the place of old
stat on cable.)

    The subject of the cash/bills statistic and how it is managed  has  been
loaded with false data for  years.  It  was  even  incorrectly  assigned  by
others to the Treasury Division of  the  org  as  its  GDS.  The  cash/bills
statistic is the statistical indicator of org solvency. The solvency  of  an
org has always  been  the  responsibility  of  the  org  Executive  Council.
Cash/bills is correctly an org statistic that is an Exec  Council  statistic
regardless of other statistics the individuals who are members of  the  Exec
Council may have.

                           SOLVENCY

    The basic principle of financial management is a simple one:

    INCOME MUST BE GREATER THAN OUTGO.

    Other principles of financial management include: One cannot spend money
unless he has it.  Never  contract  bills  or  debts  unless  the  money  is
immediately in sight to pay for them. Calculate  all  predictions  necessary
for financial security. Disseminate like mad and make money rapidly.

    So what is solvency9  Solvency  is  only  that  condition  where  income
exceeds outgo.  Insolvency  is  only  that  condition  where  outgo  exceeds
income.

                      CASH/BILLS STATISTIC

    If one  understands  the  simplicity  of  what  solvency  is,  then  the
definition of the cash/bills statistic becomes immediately evident when  one
considers that this statistic is intended to measure the degree of  solvency
or insolvency which exists in the organization.

                              565

CASH

    The term "CASH,"  for  the  purpose  of  the  cash/bills  statistic,  is
actually "CASH ON HAND." It is the gross cash figure which the  org  has  in
its accounts reconciled as of 2:00 P.m. Thursday. It does not  include  cash
in the FBO accounts nor does it include the current week's  income,  as  the
current week's income will be with the  FBO  in  his  accounts.  The  amount
which will be going into org accounts is determined by the allocation  given
by the FBO after 2:00 P.m. Thursday. Cash in the HCO Book  Account  is  also
not included as the HCO Book Account has its own cash/bills graph.

    The "CASH" figure includes the total reconciled balances in the Org Main
Account and Org Reserves Account. Accounts such as  the  Service  Completion
Award Account, FSM Instant Payment Account and CVB Account are not  included
on the "CASH" figure as these are funds already  considered  committed  even
though in the case of the CVB Account it  is  intended  that  the  money  be
salvaged. When a potential refund is salvaged, the funds are added into  the
org CGI in the week salvaged and so will raise the "CASH"  figure  and  thus
the staff payroll amount. (You will also have saved  a  being.)  The  "CASH"
figure also does not include what had sometimes been known as "GO  reserves"
or the "GO Defense Fund." (These funds were actually set up by a former  DGF
WW in an attempt to put under GO control funds from orgs  that  should  have
gone to SOR for the good of all.)

BILLS

    The "BILLS" stat is actually "BILLS OWINW' It is defined  as  the  total
debt of the org, not  including  billings  from  management  for  management
services (e.g. evals, programs, missions to the  org  and  other  management
services which are paid for by the FBO  from  amounts  over  and  above  the
allocation given to the org for its financial  planning).  It  does  include
billings  for  staff  training  received  on  credit  at  higher  orgs   and
promotional materials received from other orgs,  as  these  are  routine  FP
items and are paid from the allocation given by the FBO for use in FP.

    The bills stat is computed based on the total accumulation of all monies
owed by the org, except management billings as above, whether due in PT  for
payment or not. Thus one can see that regardless of whether a bill has  been
received or not, if the org is in any way committed  to  pay  out  funds  it
would have to be included.

    It is the FBO of the org that takes care of the  payment  of  management
billings, and these are included in his statistic  of  payments  to  central
reserves. Just as the payment of these management billings is  not  included
on the org~R bills paid statistic, the bills themselves are not included  in
the bills statistic.

REPORTING

The cash/bills statistic is reported each week on the org OIC cable.

    The figures reported are to be the totals as of 2:00  P.m.  Thursday  of
the previous week, as it would delay the sending of the  OIC  cable  to  get
done the necessary bank account reconciliations and bills  calculations  for
the current week.

    (Note: This procedure of reporting the cash/bills totals of the previous
week is a temporary measure  until  such  time  as  Treasury  Divisions  are
sufficiently manned and functioning, and  at  that  time  this  PL  will  be
modified so that the org's cash/bills  statistic  as  reported  on  Thursday
will be the cash/bills figures as of that same Thursday.  In  the  meantime,
however, the cash/bills figure that goes on Thursday's OIC cable  report  is
last week's reconciled org cash and last week's org bills owing.)

                              566

                      TREASURY DIVISION

    The correct GDSes for the Treasury Division are as contained in  HCO  PL
30 September 1965, STATISTICS FOR  DIVISIONS,  OEC  Vol  1,  page  328.  The
statistic is dual: CREDIT COLLECTIONS VERSUS BILLS PAID. As covered in  that
PL "It will be seen that gross income is established by many in the org  but
collections as a special income is purely the Org  Division's.1  Bills  paid
require gross money in, so reflects the gross-no money in,  no  bills  paid.
This is a dual statistic  which  shows  the  industry  of  the  division  in
general. It even touches materiel as no bills paid equals no supplies."

    These were the Treasury Division stats of old  Saint  Hill  and  are  as
valid now as they were then. When  somebody  made  cash/bills  the  Treasury
Division GDS, this gave Div Ills the same stat as that of  the  GO  in  1966
when the GO had a finance function. It resulted in org Div Ills "being  run"
directly by the GO on a bypass of org executives. The  end  result  of  that
has been a solvency situation still being untangled  in  some  orgs  as  the
cash/bills stat has been continually manipulated  by  trying  to  save  orgs
into solvency which has actually resulted in "saving" some into insolvency.

                    FINANCIAL MANAGEMENT

    Any org executive or finance terminal  who  knew  his  basics  cold  and
applied them would have no trouble making an org solvent and prosperous.

    The stable datums in handling org solvency  are  contained  in  HCO  PLs
going back to the 1950s. They are all  in  OEC  Volume  3.  The  most  basic
stable datums are contained in HCO PL  28  January  1965,  HOW  TO  MAINTAIN
CREDIT STANDING AND SOLVENCY:

    "The secret of solvency is
    1 Make a lot of money. The way to do that in Scientology is covered in
    HCO
       Policy Letter of January 21, 1965, PROMOTION AND ORGANIZA
       TION .2
    2.      Spend less than you make. That's covered by having a good PO
       system and alert financial management.
    3.      Make it before you have to spend it.
    4.      Gather bit by bit a cushion of cash to fall back on and don't
       ever fall back on it.
    5.      Keep your credit excellent as a second cushion.
    6.      Refuse to spend reserves. Make more money to meet the  emergency
       instead. (It's usually quicker to make it than to dig it out of  old
       hiding places. Never borrow to pay bills. It's less trouble just  to
       make the money.)
    7.      Realize that collective thought regarding finance is  just  bank
       and that bank is dead against the creation of anything good and  all
       for eating up everything that exists. Thus  financial  planning  and
       control is an individual job, is often contrary to group demands and
       succeeds only when the individual handling it can rise  superior  to
       the group. A tame dog financial manager, trailing along  behind  the
       group, yessing everything, will always make the group insolvent. The
       person you put in charge of financial management should be  able  to
       say 'No!' no  matter  how  popular  a  silly  'Yes'  would  be.  The
       financial manager is not there to buy his own  popularity  with  org
       funds."

                           SUMMARY

    The  cash/bills  statistic  measures   org   solvency.   Therefore   its
calculation must show the ACTUAL state  of  solvency.  Others  in  the  past
sought to manipulate it to show an  44up  statistic"  for  their  own  false
status.

    Correctly  assigning  cash/bills  as  an  org  statistic  to  the  org's
Executive Council shows the degree of competence  of  those  executives  and
giving the Treasury Division their correct GDSes puts  them  at  cause  over
the statistics they actually control and can be managed by.

                              567

    With these statistics correctly assigned and properly managed, the
financial prosperity of orgs is assured.

    Good luck!

L. RON HUBBARD
Founder

Written at the request of the CHURCH OF SCIENTOLOGY INTERNATIONAL

Original compilation and revision Assisted by WDC for Reserves

Adopted as official
Church policy by the
CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:WDCR:iw.gm Copyright 01982, 1983 by L. Ron Hubbard ALL RIGHTS
RESERVED

1.    Org Division is an earlier name for the Treasury Division.

2.    HCO Policy Letter 21 January 1965, PROMOTION AND ORGANIZATION, was
  revised 5 April 1965 and titled VITAL DATA ON PROMOTION and can be found
  in OEC Volume 2.

568

            HUBBARD COMMUNICATIONS OFFICE
            Saint Hill Manor, East Grinstead, Sussex
            HCO POLICY LETTER OF 31 OCTOBER 198
Rernimeo
Executive
      Council Hats
Ad Council Hats
FBO Hats
Treasury Hats    (This policy letter modifies any previous issue which
Dept Heads  states or infers that the financial planning for an org
            is solely the responsibility of the Advisory Council.
            The major responsibility for financial planning lies
            with the Executive Council as it is the governing
            body responsible for the org's solvency.)

Finance Series 39

FINANCIAL PLANNING - RESPONSIBILITY FOR

(R ef.

HCO PL 26 Nov. 65R     FINANCIAL PLANNING
      Rewritten 31 Oct. 82
HCO PL 21 Dec. 66 1    ADVISORY COUNCIL
HCO PL 21 Dec. 66 11   EXECUTIVE COUNCIL
HCO PL 26 Oct. 68      EXECUTIVE COUNCIL
HCO PI, 29 Jan. 71R    Finance Series IR
      Rev. 27.10.82    FLAG BANKING OFFICERS
HCO PL 3 Sept. 82      Finance Series 35
            DEPUTY FBO FOR MARKETING OF
            ORG RESOURCES FOR EXCHANGE
            (D/FBO FOR M.0.R.E.) - PURPOSE
HCO PL 27 Oct. 82      Finance Series 38
            CASH/BILLS DEFINED)

    Financial planning means handling the assets of an  org  and  allocating
its funds in such a manner as to achieve income greater than outgo.

    The basic purpose of all financial planning is to  increase  the  wealth
and assets of the organization in  order  to  help  achieve  its  goals  and
purposes and its expansion.

    Financial planning was originally the  responsibility  of  the  Advisory
Council which, in 1965, was composed of the HCO Exec Sec and  the  Org  Exec
Sec and was understood to include the org's Executive Director. As a  result
of an evolution in org pattern the Executive  Council  was  formed  and  the
Advisory Council was then made up of  the  divisional  secretaries  and  any
duly elected representatives from other units or areas.  (Ref.  HCO  PLs  21
Dec. 66, Issue 1, ADVISORY COUNCIL and Issue 11, EXECUTIVE COUNCIL.)

    Despite these policies, which clearly  state  financial  planning  is  a
primary duty of Executive Council, with the role  of  the  Advisory  Council
being to originate, advise and recommend to Executive Council  measures  for
approval, confusion seems  to  have  persisted  in  some  areas  as  to  who
actually wears the financial planning hat.

569

    To set the matter straight, the correct datum is

    THE EXECUTIVE COUNCIL IS RESPONSIBLE FOR FINANCIAL PLANNING AND ACTS  ON
    THE ADVICES OF THE AD COUNCIL (AND IT, THE  AD  COUNCIL,  IN  TURN  GETS
    ADVISED BY THE HEADS OF DEPARTMENTS).

    By Executive Council is  meant:  The  council  composed  of  the  senior
executives of the org-the ED or CO, the HCO Exec Sec, the Org Exec  Sec  and
the Public Exec Sec.

    By Advisory Council is meant: The  council  composed  primarily  of  the
heads of the divisions of the org-the divisional secretaries.

    (Where a complete Org Officer system exists in  an  org,  the  financial
planning can be delegated to the Org Officers to do but still requires  Exec
Council approval before going to the FBO.

    Ref. HCO PL 9 May 74, PROD-ORG, ESTO AND OLDER  SYSTEMS  RECONCILED  and
HCO PL 7 Mar. 72, Rev.  13  Apr.  72,  Esto  Series  IR,  THE  ESTABLISHMENT
OFFICER.)

    In practice, the department heads of  a  division  would  see  that  any
necessary purchase orders from their departments were sent to the div  head,
along with full CSW and advices as to the department's needs.

    The Advisory Council meets and, taking into  consideration  the  advices
from the department heads, does its proposed income planning  and  financial
planning for the week and  submits  its  recommendations  to  the  Executive
Council.

    The Executive Council, with the solvency and expansion  of  the  org  in
mind, reviews the proposed income planning and financial planning.  It  acts
on the Ad Council's proposals and acts as well on any  recommendations  from
the FBO or the Deputy FBO for M.0.R.E. (Ref. HCO  PL  3  Sept.  82,  Finance
Series 35, DEPUTY FBO FOR MARKETING OF ORG  RESOURCES  FOR  EXCHANGE  [D/FBO
FOR M.0.R.E.1 PURPOSE.) It operates on the Bean  Theory.  (Ref.  HCO  PL  19
Mar.  71RA,  Issue  11,  Finance  Series  7RA,  BEAN  THEORY-FINANCE  AS   A
COMMODITY.) It  sees  that  plans  are  made  for  effective  promotion  and
delivery of the org's goods and  services  and  that  the  org's  funds  are
wisely allocated so that the org makes far, far more money than  it  spends.
On this basis it may add to, subtract from, amend or  approve  the  proposed
financial planning, or return it to the Advisory Council for  correction  or
revision.

    Once approved by the Executive Council, the  financial  planning,  along
with the projected income plan, Accounts Summary, Bills Summary  and  Income
Note Collections Summary, is sent to the FBO. The FBO is the final  approval
authority for the org's FP. He would review the  FP  himself  and  have  the
D/FBO for M.0.R.E. check any portions of the FP that concern the hat of  the
D/FBO for M.0.R.E. The FBO and D/FBO  for  M.0.R.E.  look  at  FP  from  the
viewpoint of whether the funds proposed to be  spent  will  result  in  more
production and more funds back into the org than are being  spent.  The  FBO
is not there to do the org's financial planning  himself.  He  ensures  that
the Exec Council  wears  that  hat  and  verifies  that  it  is  being  done
correctly to buy more income and production. When satisfied that all  is  in
order, the FBO gives the org its allocation.

    The line goes from the department heads to the Advisory Council  to  the
Executive Council to the FBO.

    Although the FBO is the  final  approval  terminal  for  the  allocation
before the FP can be activated, the Executive Council is  fully  responsible
for financial planning for  the  org.  This  includes  long-range  financial
planning as well as the weekly FP. In  the  final  analysis,  the  financial
health of the org is in the hands of the Executive Council. This is why  the
statistic of  the  Executive  Council  is  org  cash/bills,  as  it  is  the
statistic

570

which reflects the competence of the Exec Council to manage the finances  of
the org and bring about a very solvent and prosperous org. If cash/bills  is
improving by trend, you know that the Exec Council is wearing its  financial
planning hat correctly.

    Where an Executive Council or any member of it is not wearing this  hat,
responsibility for the org as a whole is missing  and  it  will  show  in  a
declining cash/bills spread by trend.

    With sound financial management, an active, on-policy, on-hat  Executive
Council can build a viable, expanding and prosperous org.

L.RON HUBBARD
Founder

Written at the request of the BOARD OF DIRECTORS of the CHURCH OF
SCIENTOLOGY INTERNATIONAL

Adopted as official
Church policy by the
CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:pm.iw.gm Copyright 0 1982 by L. Ron Hubbard ALL RIGHTS RESERVED

571

                 HUBBARD COMMUNICATIONS OFFICE
                 Saint Hill Manor, East Grinstead, Sussex
            HCO POLICY LETTER OF 26 NOVEMBER 1965R
Rernimeo         REWRITTEN 31 OCTOBER 1982
Executive
      Council Hats
Ad Council Hats
FBO Hats
Treasury Hats
            (In 1965, when this policy letter was originally written, it
            was the Advisory Council's hat to do financial planning.
            At that time the Advisory Council consisted of the
            senior executives of the org. Later, with the introduction
            of the seven div org board, what was the Advisory
            Council became the Exec Council and the Div Heads
            Council took on the name of Advisory Council. With
            the introduction of this change, some staff mistakenly
            thought that the final org responsibility for financial
            planning became the territory of the div heads which
            would, of course, be impossible as it is the Exec Council
            who are held responsible for the solvency of the org as is
            clearly expressed in  HCO PL 21 Dec. 1966, Issue 11,
            EXECUTIVE COUNCIL. The real datum is that the
            Exec Council is responsible for financial planning and
            acts on the advices of the Ad Council and in turn the Ad
            Council gets advised by the heads of departments.
            Therefore, this HCO PL has been updated to reflect the
            changes which have occurred since the original issue,
            including the role of the FBO in relation to financial
            planning.)
                 (Revisions are not in script.)

Finance Series 40

FINANCIAL PLANNING

(References:

HCO PL 31 Oct. 82      FINANCIAL PLANNING -
            RESPONSIBILITY FOR
HCO PL 21 Dec. 66      EXECUTIVE COUNCIL
      Issue II
The Finance Series Policy Letters.)

    Financial planning means: how to handle the money and assets of  an  org
so as to maintain outgo below income.

    The financial planning hat, in  the  final  analysis,  is  worn  by  the
Executive Council, as  theirs  is  the  responsibility  for  the  successful
conduct of the org as a whole.

    In this, it is assisted by the Advisory Council, whose responsibility is
to assist the Executive Council in planning for the solvency of the org  and
to propose to the Exec  Council  sane  and  prosurvival  handlings  for  its
income and assets. The Ad Council, in turn, is advised by the heads  of  the
departments.

    Once the Exec Council has reviewed and approved the financial  planning,
it is then forwarded to the  FBO  for  approval  of  the  allocation.  Final
authority for the

                              572

allocation is the hat of the FBO and he may approve it  as  proposed,  lower
it or raise it in accordance with the policies issued in the Finance  Series
to  ensure  that  his  allocation  will  result  in  increased  income   and
production. In exercising this authority the FBO may override  the  proposal
of the Exec Council and his decision is final.  Where  an  Exec  Council  is
seen to be properly wearing its financial planning hat and  is  getting  the
required income and production expected from the org, the FBO  would  simply
verify this for himself and verify that the allocation requested is  correct
and then transfer to the org the approved allocation.

    The actions of financial planning are as follows:

 1.   Income planning. This is planning which forces in marketing,
    promotion, sales and delivery which will result in income.

    It is the first step in the sequence as income must be made before it
    can be spent.

 2.   Ensuring that Financial Planning Program No. I is done  for  the  org
    and maintained. (Ref. HCO PL 28 October 1982, FINANCIAL PLANNING PROGRAM
    NO. 1.)

 3.   Directing the outlay of funds necessary to execute its  planning,  in
    alignment with HCO PL 19 Mar. 71R, Issue 11, Finance  Series  7RA,  BEAN
    THEORY -FINANCE AS A COMMODITY.

 4.   Directing the payment of bills.

 5.   Directing any necessary delay in the payment of certain bills.

 6.   Handling finances in accordance with "dateline paying" as covered in
    an early policy letter.

 7.   Setting limits on the purchase orders that may be signed.

 8.   Preventing divisions or departments in Emergency from buying any but
    essential promotional supplies or postage.

 9.   Adjusting payrolls.

 10.   Setting limits on pay, overtime or bonuses and all authorizations for
    pay, overtime or bonuses.

 11.   Reviewing prices, to ensure all the org's  services  are  priced  and
    priced  properly  and  where  any  adjustments  are   needed,   getting
    authorization for such from top management.  (Prices  may  not  be  set
    locally in orgs without top management authorization.)

 12.   Directing any transfers of funds.

 13.   Deciding upon any large purchases.

 14.  Authorizing the sale of any equipment or property.

 15.  Passing upon prices offered for any equipment or property.

    Any matter affecting the financial health of the organization has to be
 passed upon or planned by the Executive Council and authorized by the FBO.

                 FINANCIAL PLANNING SCHEDULE

    While overall financial planning for the solvency of the org must exist
 in mediumrange form, as in Financial Planning Program No. I  and  in  other
 longer range programs which align with any strategic planning for the  org,
 the immediate handling

                               573

of the org's income and assets is done on a weekly basis.

    The weekly financial planning is taken up each Thursday night after  the
week's end and is a vital part of the Executive  Council  meeting  for  that
week. From the Executive Council the completed FP goes to the  FBO  for  his
final approval.

    Thus the three major summaries  which  have  always  been  required  for
standard FP (the Monthly Bills Summary, Monthly Accounts Summary and  Income
Note Collections Summary) are still required and made up in monthly  format,
but they must also be updated weekly for the weekly FP.

DISBURSEMENT SECTION

    The Disbursement Section furnishes  the  data  without  which  financial
planning is impossible.

    A short summary of the data required for financial planning is as
    follows:

    The Disbursement Section files every bill received in  the  disbursement
files. It also files every purchase order in these files (once the  purchase
has been made). (Ref: HCO PL 2 Mar. 65, PURCHASE ORDER FILING.)

    Those bills that  are  repetitive  and  purchase  orders  that  are  for
materials from companies from whom goods or services are  ordered  regularly
are filed in folders under the company name. The one-time bills and the one-
time purchase orders are filed in a loose folder for a single month.

    The Disbursement Section has made up a mimeographed form.  This  is  the
Monthly Bills Summary.

    This form has the name of each company with which the org does  business
plus adequate blanks after each alphabet letter  for  new  companies  to  be
added.

    This form has four columns. The first column is the  company  owed.  The
second column is the grand total of  money  owed  that  company.  The  third
column is the amount that is past due. The fourth column is the month  since
when the bill has been past due.

    All bills are fided on arrival. They are not kept out and entered.  They
are filed in the folders. This is important. No  one  must  pay  bills  just
taken from the post [mail] and saved up. They are promptly filed.

    Then one takes the folders one by one and makes  up  the  Monthly  Bills
Summary.  As  each  folder  is  taken  up,  the  bills  are   examined   for
correctness, straightened up and  entered  in  the  Monthly  Bills  Summary.
Purchase orders where the purchase has been made but no  statement  has  yet
come in must also be filed and entered on  the  Monthly  Bills  Summary  as,
statement or no, this money is owed.

    The way the system breaks down is to make up too many folders.

    Only a repeating creditor rates a folder. One the org does business with
routinely like the light company, the landlord, the paper company, etc.  The
occasional bills and  the  activated  purchase  orders  for  the  occasional
creditor go into the occasional bills folder for the month.

    Each time a Monthly Bills Summary is made up, the occasional folders for
past months containing unpaid bills and used but  not-yet-paid-for  purchase
orders are gone through again and added to the statement.

    The statement for one month complete, then tells one  the  total  monies
owed by the org for that month. Thus there is a statement for each month,

574

    While this is made up and used in a  monthly  format,  it  must  now  be
updated weekly in order to provide an accurate picture  for  those  handling
financial planning.

    The Monthly Bills Summary, updated for the week, is due in the hands  of
the Executive Council  for  the  weekly  Thursday  night  Executive  Council
meeting which includes FP.

                 BANK RECONCILIATION SECTION

    The Bank Reconciliation Section of  the  Dept  of  Records,  Assets  and
Materiel makes up the latest bank records of monies  on  deposit  concurrent
with the Monthly Bills Summary.

    This section (concurrent with the Monthly Bills Summary) reconciles  all
bank statements, tapes all canceled checks  on  their  counterfoils  and  in
short makes certain there are no bank errors or omissions.

    A Monthly Accounts Summary is then prepared showing the amount  in  each
bank account. This too is a mimeographed  form  showing  the  names  of  the
banks used, checks outstanding, etc. It also carries a total sum  of  monies
in the bank.

    This form also carries a section devoted to loans outstanding  that  the
org must pay.

    The Monthly Accounts Summary form, once made out, is then updated weekly
and submitted to Executive Council on Thursday  night  for  their  financial
planning.

              INCOME NOTE COLLECTIONS SUMMARY

                    THE COLLECTIONS SECTION

    The Collections Section of the Department of Income submits  to  the  Ad
Council a form called the Income Note Collections Summary.

    This form carries an amount for cash collectible from notes (possible to
collect) and a cash collectible from notes past due and the amount of  notes
that are apparently uncollectible. The total is added into  grand  total  of
Credit Advanced.

    It gives the total of payments received during the month past  (the  Ist
to the last day of the month).

    It gives the number of statements mailed in the month just past.

    It gives the number of persons with overdue notes who have  been  handed
over to the Director of Clearing and passed on to field staff members.

    The Income Note Collections Summary is then updated  weekly  and,  along
with the updated Monthly Bills Summary  and  Monthly  Accounts  Summary,  is
placed in the hands of Executive Council on Thursday night in time  for  the
weekly financial planning.

                   EXECUTIVE COUNCIL ACTION

    The first action  of  the  Executive  Council  is  to  prepare  and  get
mimeographed the three forms described herein.

    The second action of the Executive Council is to make sure the  Treasury
Division is so organized as to be  able  to  make  out  the  forms  provided
easily, that their files are so arranged as to  do  so  and  that  personnel
exists to do them.

    The third action of the Executive Council is to make  sure  the  persons
making up the forms know this and other pertinent policy letters.

575

    The fourth action of the Executive Council  is  to  make  sure  that  it
receives the proper forms, updated each week and ready for use in  financial
planning.

    The fifth and continuing action of the Executive Council is to make sure
routinely the forms are accurate and actual and not generalized or  "roughly
estimated."

    The sixth and most important action each week is to plan financially  on
the basis of the three reports and  set  limits  or  restraints  on  POs  or
personnel numbers or whatever is  necessary  to  achieve  "outgo  less  than
income" and get or keep the org solvent.

    Upon  completion  of  the  financial  planning,  the  Executive  Council
forwards the FP to the FBO for final approval.

                            INCOME

    The Executive Council's actions of assigning conditions to divisions  on
the basis of the gross divisional statistic and actions in straightening  up
divisions  in  Emergency,  strengthening  Affluences  and  pushing  standard
promotion as per HCO Policy Letter 20 November 1965R, will keep income up.

    It is more vital to pressure income up than to save money  by  financial
planning restrictions. The Emergency Formula places, rightly, economy  after
promotion. Promotion comes first.

    But economy is also vital. It is handled in relation to income.

    When income is far down, the Executive Council simply shuts off all  but
promotionally vital POs.

    Where a division is in Emergency the Executive Council shuts off all POs
except those vital to  promotion  in  that  division.  (The  tendency  of  a
division  in  Emergency  is  sometimes  to  demand  extravagant  or   unwise
purchases.)

                         CHECK SIGNING

    The check-signing line contains all three of the above reports as of the
last time they were prepared and a tape of all checks paid since.

    Check-signing policy as already released thus  requires  the  other  two
monthly reports as well as the other items specified.

    To that policy, also add, that a check signer must,  to  sign  a  check,
also have before him the  last  issued  orders  of  the  approved  financial
planning.

    It is very easy to confuse a check-signing line with a financial
    planning line.

    They are, however, completely different.

    One signs any check only after financial  planning  has  been  done  and
approved and with the total reports  of  financial  planning  and  decisions
taken, before one.

    Check signing is a secondary action  and  is  the  result  of  financial
planning decisions.

    One pays only what financial planning has okayed to be paid and how.

                     DISBURSEMENT ACTION

    When  financial  planning  indicates  what  to  pay  or  not   to   pay,
Disbursement makes up the checks and sends the lot to check signers.

576

    Checks signed during the period are signed as  authorized  by  financial
planning each week, such as "Franking machine,  FSM  commissions  and  petty
cash up to
        may be paid in  the  coming  week."  This,  part  of  the  financial
planning minutes of each meeting, is the guide by which  weekly  checks  are
made up, submitted to signers, signed and sent.

                           SUMMARY

    Unless all these actions are done, an org cannot in  fact  prosper,  has
poor credit and is generally upset.

    One has to get in the income.  That  is  done  by  income  planning  and
demand, and by making divisions do their proper promotions  and  keep  their
statistics up. The mechanism is gross divisional statistics,  assignment  of
conditions and investigating and putting right, divisions in  Emergency  and
strengthening the actions that have brought about  Affluences  by  Executive
Council personal inspection. This is the first  part  of  Executive  Council
assignment  of  conditions  to  divisions.  Sometimes,  where  a  divisional
emergency is continued too long, the Executive Council has to  order  an  E-
Meter and case survey of its personnel as an SP is surely about.

    In financial planning one safeguards what one gets in as described
    above.

    Check signers and PO  signers  are  not  necessarily  Executive  Council
members but, whether they are or not, are  governed  entirely  by  the  last
approved financial planning directive.

    The financial planning directive of the week is  issued  promptly  after
the FP is finally approved, as a local Executive Directive,  with  the  week
and financial planning of it in caps, such as: FINANCIAL  PLANNING  FOR  THE
WEEK OF

    Financial  planning  is  the  second  part  of  the  Executive   Council
assignment of conditions to divisions.

    Long-range planning also appears  on  this  directive.  This  long-range
financial planning is not binding and is often changed in  view  of  current
happenings. It is a guide by which other executives can tentatively plan.

L. RON HUBBARD
Founder

Rewritten at the request of the BOARD OF DIRECTORS of the CHURCH OF
SCIENTOLOGY INTERNATIONAL

Adopted as official
Church policy by the
CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:ep.ca.rd.pm.iw.gm Copyright 0 1965, 1982 by L. Ron Hubbard ALL
RIGHTS RESERVED

577

               HUBBARD COMMUNICATIC
                  Saint Hill Manor, East Grinst

             HCO POLICY LETTER OF 9 JA
Rernimeo
Finance Packs
FBO Hat
D/FBO for MORE Hat
Exec Council
Ad Council
                         Finance Series 41

            VIABILITY

THE MAKE-BREAK POINT OF AN ORG

    The CASH/BILLS statistic, when accurately computed, will tell whether an
org or any company is solvent. It tells one where he stands in present  time
on a week-toweek basis. But viability is an entirely  different  concept  as
it deals with the future. One may have enough cash to  cover  his  bills  at
this moment but will he be able to continue to survive and prosper? That  is
where viability comes in.

                       COST ACCOUNTING

    The way one would get an idea of the viability of a company would be  by
applying  a  formula  of  cost  accounting.  The  formula  is   THE   STOCKS
REPLACEMENT COST PLUS THE RUNNING EXPENSES OF THE COMPANY VERSUS  THE  GROSS
SALES OF THE COMPANY, AND THAT IS THE COST ACCOUNTING FORMULA.

    This is quite simple to see for something like a Pubs Org where you  are
dealing with a physical universe commodity. You have  books,  meters,  tapes
and so on and it costs you a certain  amount  to  manufacture  these  and  a
certain amount to run the organization itself to bring about a  manufactured
product, to promote, to take orders, deliver and to  see  that  the  product
finally winds up in the hands of the consumers.

    It is really no different in a  public  service  org  except  that  your
"stocks" are auditing and training services as well as books, meters and  so
forth. So one would have to look at those  "stocks"  in  terms  of  what  it
costs  the  organization  to  make  those  services  available  for   public
consumption, including the cost to the organization  to  procure  and  train
auditors, Supervisors and so on.

                       FP PROGRAM NO. 1

    The concept of viability directly relates to an org's FP No. 1.  A  REAL
FP NO. 1 GIVES YOU YOUR MAKE-BREAK POINT IN AN ORG. YOU CAN COMPARE YOUR  FP
NO. 1 AGAINST YOUR GI AND  CGI  AND  TELL  WHETHER  THE  ORG  IS  VIABLE  BY
COMPARING THESE FIGURES. I'm talking about a  real  FP  No.  1  that  covers
every actual expense under the sun, moon and stars which is required to  run
an org and that must include what it will cost to bring  about  the  ability
to deliver training and processing in volume and with high  quality.  It  is
notjust what one "can get by on this  week."  All  too  often  an  org  will
actually limit its income and delivery potential by  not  spending  what  it
should in order to increase public inflow and delivery.  That  doesn't  mean
that one spends what one makes, as that is the sure road to insolvency;  but
it does mean that one must be very wise in financial planning to invest  his
beans into things which will result in more beans  back;  and  by  doing  so
continually, one builds an org bigger and bigger and  increases  his  degree
of viability.

    The degree of viability in an organization depends, in the main, on  the
degree of intelligent application of proven methods of promotion, sales  and
delivery by its executives and staff. In Scientology  these  proven  methods
are contained in HCO PLs, HCOBs, tapes, books and films. One could  actually
get a very good idea of the degree

                               578

an org is running  on-policy  and  in-tech  by  measuring  the  relationship
covered in the cost accounting formula. An org  that  is  struggling  along,
being dunned by creditors, having few students and pcs in  the  shop  is  an
admission by its executives and staff that policy and tech are out in  their
org.

                     UNDELIVERED SERVICE

    It is fairly obvious that  an  organization  that  received  income  and
didn't deliver could not survive for long. So when  viewing  viability,  one
must also take into account what delivery backlogs exist.

    Having paid-for-but-not-delivered service is actually quite a  liability
for an organization as it will now cost the organization more to deliver  it
than if it had delivered the service at the time it was paid  for.  It  will
require additional expense to get it delivered in  the  way  of  promotional
expenses to call the person in, more auditors or Supervisors to  handle  the
backlog without disrupting current delivery  plus  the  factor  of  monetary
inflation related to all funds expended. What it  would  have  cost  you  to
deliver an intensive of auditing or a book two years  ago  is  not  what  it
will cost you today. Not only that-someone is  also  a  potential  repayment
threat if not delivered to and so anything spent earlier  or  now  to  bring
that person in could get no bean return  (because  the  beans  were  already
collected) and in fact cost the org any future potential  income  from  that
person. Most importantly, we'll never clear the planet  just  by  collecting
advance donations! Delivery is a MUST!

    So in viewing the org's viability and in doing an FP No. 1, the org must
also take into account the paid-for-but-not-delivered service  and  what  it
will cost to get it delivered in addition to new procurement and delivery.

                           SUMMARY

    A  wise  Executive  Council  in  an  org  should   give   very   careful
consideration  to  income  planning,  taking  into  account   existing   and
potential  delivery  capability  as  well  as  the  handling  of  backlogged
delivery and then do a real FP No. I that takes into  account  every  single
expense involved in making that income and  delivery  possible.  They  would
then program out how to accomplish what is planned and get it DONE, all  the
while ensuring that the org never spends more than its  CGI  plus  reserves,
and by wise financial management and adherence to standard policy  and  tech
get more and more return from the beans expended.

    And to the degree that income increases above that FP No. I amount-well,
that's just how viable that org is.

L. RON HUBBARD
Founder

Adopted as official
Church policy by the

CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:iw.gm Copyright C 1983 by L. Ron Hubbard ALL RIGHTS RESERVED

579

               HUBBARD COMMUNICATR
                  Saint Hill Manor, East Grinst

              HCO POLICY LETTER OF 4 A
Rernimeo All Exec Secs Exec Council Hats Div Heads Ad Council Hats
FBOs
D/FBOs      Finance Series 42

       FINANCIAL PLANNING PROGRAM NO. I

R efs:

LRH ED 55 INT    FINANCIAL PLANNING PROGRAM
      NO. I
LRH ED 79 INT    FINANCIAL PLANNING PROGRAM
      NO. 1 ADDITION
HCO PL 9 Jan. 83 VIABILITY - THE MAKE-BREAK
      POINT OF AN ORG

(This policy letter is reprinted from LRH ED 55 INT, 10 Dec.  69,  FINANCIAL
PLANNING PROGRAM NO. I and LRH ED 79 INT, 20  Jan.  70,  FINANCIAL  PLANNING
PROGRAM NO. I ADDITION with minor additions and revisions to  encompass  the
current operating scene of an org.)

    Carefully planned financial handling will result in an organization
which is not only solvent but expanding on a sound gradient scale. A real
FP No. 1 gives you your make-break point in an org (see HCO PL 9 Jan. 83,
VIABILITY - THE MAKEBREAK POINT OF AN ORG).

    To do this an organization has to first of all assess the following:

1.    How many basic staff members are required to run and handle the
organization?

2.    How much is required for the basic organizational needs to merely
KEEP the
organization there:

    a.      How much is the rent weekly (or mortgage or reserves loan
    repayments)?

    b.      How much is the telephone weekly?

    C.      How much is the electricity weekly?

    d.      How much is the water weekly?

    e.      How much are rates weekly (property taxes)?

    f.      How much are costs weekly to cover any other taxes, corporate or
        legal matters?

    g.      How much is needed for natural gas or heating fuel weekly?

    h.      How much is needed weekly for Estates to maintain the org
        buildings and mest?

    i.      If building is owned, how much is needed weekly for
        improvements/upkeep of the building so it retains and increases its
        value?

580

   j. How much are basic admin supplies like pens, paper, file folders,
       carbon paper, staples, paper clips, etc., weekly?

3. How much is required for basic promotional actions:

    a.      How much are envelopes, stationery and stamps for so many Letter
       Registrar letters out weekly?

    b.      How much is required to keep up and mail out advance
       registration packets weekly?

    C.      How much does it cost on a weekly basis to mail a magazine or
       broad mailing to your full address list once a month?

    d.      How much does it cost on a weekly basis to mail out statements
       to people who owe the organization money?

    e.      How much does it cost to mail out information packs to your new
       names weekly?

    f.      How much does it cost to advertise your basic Div 6 services?

    g.      How much does it cost weekly to cover any awards programs?

4.    How much does it cost weekly to keep in your basic communication
lines:

    a.      How much should your average weekly payment to management be?

    b.      How much does it cost weekly to pay your 10% or 15% FSM
       commission and to service and give your FSMs materials to select
       people to your org?

    C.      How much is your  weekly  mimeo  expense  internally  and/or  to
        Pubs/FOLO? This covers remimeoing all issues for staff distribution,
        org  business  forms,  mimeo  files,  newsletters,  and  payment  to
        Pubs/FOLO for mimeo sent to your org.

    d.      How much is the weekly cost of freight, mail and telex to keep
       the org in comm with management?

    e.      How much is your average weekly deposit to your general
       liability fund so as to build up a reserve in case of necessary
       legal expenses?

    f.      How much is your average weekly film lease fee?

    g.      How much is the weekly average cost of LRH lecture tapes for use
       in public tape plays?

5.    How much is required for basic delivery actions:

    a.      How much is clay weekly?

    b.      How much is required to keep tape players operational?

    C.      How much does it cost weekly to keep up supplies of mimeo forms?
       (Auditor Report Forms, routing forms, pink sheets, auditing lists,
       etc.?)

    d.      How much does it cost on a weekly basis for auditor worksheet
    paper?

    C.      How much is needed weekly for course materials? (Reference books
        for courses, HCOBs,  policy  letters,  course  packs,  dictionaries,
        translated tapes, etc.?)

                               581

    f.      How much is the weekly payment for staff training  at  a  higher
        org (FLAG, New World  Corps,  Cont  Tech  Training  Corps  or  Admin
        Training Corps at FOLO, etc.) including any  payments  for  previous
        training not yet fully paid off?

6.    How much is required to handle the sale of LRH books, meters, tapes,
cassettes,
insignia and other HCO Book Account items~

    a.      How much is the weekly average cost to restock items which have
    been sold?

    b.      How much is the weekly cost for promotion and marketing of Book
        Account items?

    C.      How much needs to be set aside to purchase new items such as new
        books or cassettes?

    d.      How much is the weekly cost of shipping and packaging to handle
        mail order?

(NOTE.. ALTHOUGH THE HCO BOOK ACCOUNT IS INCLUDED HERE, IT  IS  ADMINISTERED
SEPARATELY AND IS UNDER THE CONTROL OF THE D/FBO FOR  M.0.R.E.  ITS  USE  IS
NOT SUBJECT TO REGULAR WEEKLY FP, AND EXPENSES FROM IT MAY NOT  BE  CUT  DUE
TO ANY SITUATION RELATED TO OTHER ORG EXPENSES.)

    The list above provides the guidelines for any org in calculating its FP
Program No. 1.

    Sea Org Orgs and Units would need to plan additionally for  basic  staff
welfare expenses such as the  amounts  needed  weekly  for  crew  allowance,
food, medical and dental expense, basic  cleaning  supplies,  basic  housing
and berthing supplies, child care. crew uniforms, laundry, transport, etc.

    A management org might also have other basic expenses: for example,  the
basic amount needed to be set  aside  weekly  for  mission  (Action  Bureau)
expenses, etc.

    Any org would review the list provided above for  any  additional  basic
expenses or any not applicable and would then work out its FP No.  1  within
the purpose of the functions of that org. A real FP No.  1  must  take  into
account every single expense involved in keeping the org  there  and  making
it capable of selling, calling in and delivering to  public  in  volume  and
with quality.

                   HOW TO USE THIS PROGRAM

    After carefully figuring out your weekly costs as  per  above,  you  now
know exactly how much income you will require weekly in order to  exist  and
to promote. If you do not make this amount of income weekly, you  will  know
at once that you are spending more than  you  are  making,  at  which  point
everything must be done to sell more services to your public.

    An organization could be in the situation where it has spent  more  than
it has made; in other words, it has greater bills than  it  has  money  with
which to pay them. Now this places an organization into a  Danger  condition
as regards the society which runs on the basis generally of "pay  within  30
days or else."

    An organization in this situation, therefore, has got to make more money
than simply its basic weekly costs. Therefore, all excess  monies  over  its
basic weekly costs must be used to pay off its bills, carefully paying  such
on a dateline payment basis and as per policy  with  regard  to  threatening
creditors.

    When an organization is no longer  in  a  Danger  condition  as  regards
society and now has more income than it has in bills, it can  gradually  use
its excess income to do

                               582

more promotion, to  expand  its  staff  to  make  more  income  to  do  more
promotion and to buy more facilities to increase promotion and so on.

    There are many ways an organization can obtain service  facilities  like
chairs, desks, typewriters, address machines, and mimeo or  offset  machines
without driving the organization into debt  and  causing  it  to  have  vast
monthly payments which exceed its ability to  pay.  Inexpensive  second-hand
equipment can be obtained while the org  sets  aside  so  much  money  until
outright purchase can be made or it can lease equipment with  an  option  to
buy.

    There is definitely a maxim with regard to money  and  it  is  THE  LESS
AMOUNT OF INCOME AN ORGANIZATION OR AN INDIVIDUAL HAS,  THE  MORE  CAREFULLY
AND WISELY FINANCIAL PLANNING MUST BE DONE.

                      PROGRAM ADDITION

    When FP Program No. 1 was first presented, the initial  reports  on  its
use made it necessary to amplify the program.

    The first organization reporting compliance had  an  average  income  of
�3,500 per week, yet in doing FP Program No. 1,  found  that  its  operating
costs, promotional costs, and  monies  needed  to  pay  sums  due  on  writs
against the organization amounted to  �5,800  per  week,  whereupon  it  was
gleefully decided that the organization would have to make more income.  Now
this was not the whole intention of Financial Planning Program No. 1.

    In presenting Financial Planning Program No. 1, it was  considered  that
the basic costs of the organization would be LESS than its income, but  that
such basic costs would give the Executive Council an idea of how  much  they
would have to make to barely survive; and every once in a  great  while,  it
would require added effort by the organization to pull its income up to  its
bare existence level.

    Therefore, the following has been added to this program:

A. After completing the actions listed above, the average weekly income  for
the past four months is to be calculated.

B. If the basic expenses of the organization are greater  than  the  average
weekly income, the operational costs must be reduced and the  organizational
expenses CUT BACK to a figure below that of the average weekly income.

C. If the organization also has past bills owing,  then  the  organizational
expenses must be CUT BACK even further to permit past bills to be  paid.  At
least 10% to 15% of the average weekly income must be set aside to pay past-
due bills and so  the  cutback  in  expenses  must  take  this  figure  into
account.

    Even if an organization is in the position of having  more  income  than
bills, such basic data as this will help in planning for better expansion.

    Therefore, each Executive  Council  of  each  organization  should  meet
weekly to review its basic operational costs in order to really get in  this
financial planning program.

    In using this Financial Planning Program No. 1, it  must  be  understood
that the weekly allocation for the org is not _fixed against the  FP  No.  1
amount. The idea of fixed allocations was  a  complete  falsehood  found  to
have been pushed by a former Deputy Guardian  for  Finance  Worldwide,  H.G.
Parkhouse, and was simply an attempt to wipe out FB0s whose  job  it  is  to
allocate in relation to the org's production. The  amounts  worked  out  for
each category in FP Program No. 1 are the "buoys and landmarks" for  use  in
"steering" financial planning. Having an FP No. 1 worked out does  not  then
replace the application of finance policy contained in OEC  Vol.  3  and  in
the Finance Series and the  interrelationship  of  the  application  of  the
conditions

                               583

formulas. Another false datum found was  that  once  an  FP  Program  No.  1
amount is worked out  that  it  may  not  be  changed.  This  is  of  course
ridiculous as it is expected that orgs will greatly  expand  and  thus  will
require more space, more course supplies, more promotion, etc., etc.  So  it
is necessary to occasionally review and update an org's FP No. 1.

                           SUMMARY

    By correctly working out the costs to run an org in detail, a  financial
planning  body  gains  the  ability  to  actually  manage  and  control  its
finances. It puts in prediction and tells one how much income must  be  made
and gives a guideline of the expenses that should be made to  buy  increased
production and viability for the org. An FP No. 1 is something one uses.  It
is not just done for the sake of form or for lack  of  something  better  to
do. It is a valuable tool that determines the "course" of your org.

    Good luck!

L. RON HUBBARD
Founder

Written at the request of the
Church of Scientology
International

Adopted as official
Church policy by the
CHURCH OF SCIENTOLOGY
INTERNATIONAL

CSI:LRH:dr.gm Copyright 0 1983 by L. Ron Hubbard ALL RIGHTS RESERVED

584