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SUBJECT INDEX
There are a number of abbreviations used throughout this index. Because
of this an abbreviations glossary has been incorporated within the index.
If while using the index you find an abbreviation that you do not know the
meaning of, look it up in the index.
A Academy,
every Academy film potentially increases money
A, never having arrived at point A, 212 paid for training, 550
A; see affinity filling up vs. emptying out, 232
A=A=A, word of mouth and, 232
DMSMH and, 432 ACC: Advanced Clinical Course
PR and, 432 accept, perceiving what a public will accept, 485
ABC Paper Company, 135 acceptable truth, 380
aberration(s), aberrate(d), acceptance, arrogance and force will never win
change for change's sake is, 37 acceptance and respect,
403
de-aberrating group members, 323 accident(s),
definition, 37 happening in org, 162
eleven points of, 327 PTS and, 172
finance, greatest aberration of, 337 account(s); see bank account
groups and, 327
lot of people are in a more or less hypnotic daze in
accountant(s),
their aberrated state, 264 manager who needs an
accountant to tell him how
methods in use on the planet to handle, 319 things are,
16
musical chairs and flubbed hatting stemming from principle on
which they operate, 558
social aberration, 350 accounting,
no humanoid is free while aberrated in the body cost
accounting; see cost accounting
cycle, 46 is an administrative specialty, 100
one would have to de-aberrate a man before his usual
attitude to, 100
whole social structure could be de-aberrated, 47 accounting
(verb), Treasury Sec accounting for all
overt products caused by, 318 monies issued to him,
506
PR and, 396 accounts collectable files, tracing and summarizing
PR spreading aberration into society, 376 income
sources from, 499
psychology and psychiatry are incompetent to
handle, 318 accounts files,
pushing a stat without doing anything to bring org
collection files, 505
about the stat is an, 188 re-collected bounced checks
recorded in individual's
Sanity Scale and, 327 accounts file, 505
third dynamic aberration, mechanism of, 322 Accounts Summary,
to BE or UnBe, that is the ability! To not quite be Bank
Reconciliation Section and, 575
or to WAS is the aberration, 212 description, 575
undetected personal aberration of a few, 319 Fl? and, 570, 574
ability; see also cause; competence; efficiency; facility;
submitted to Exec Council for financial planning,
skill 575
freedom depends on, 210 updated weekly, 574, 575
how the individual member of a group can measure Accounts Unit,
tends to go PTS very easily, 43
his own progress, 340 accounts week, closes at 2:00 P.m.
Thursday, 539
judging oneself by one's successes breeds confidence aects:
accounts
in one's, 49
to BE or UnBe, 212 accumulating graph, 156
to confront mest, 339 achievement, departmental mini programs and,
198
to confront people, 339 acknowledgement,
to get along with people, 339 communication and, 417
to handle and control people, 339 working only to be thanked or
admired, 49
to hold a position in space, 350 action(s); see also cycles of
action
to learn and apply the data, 332 enforcing correct action, 162
to make things go right, 339 expansion as the only positive
action which tends to
absence, guarantee survival, 28
Danger condition and, 171 having one action per target, 132
"temporary" absence from post, 374 holding action, 135
absenteeism, industrial, 237 our success is measured in terms of
actions
abundance, produce in abundance and try to give we do, 190
better than expected quality, 562 standard action;
see standard action
abuse(s), targets calling for more than one, 131
by those in charge are never put right by force, 395
uncompleted actions accumulating, reason for, 77
letting an abuse go on while one investigates, 5 Action Bureau, 91
585
SUBJECT INDEX
active, administration, administrative, admin (cont.)
inactivity; see idleness one will survive as well as he can
administer or
org keeping its field active, 199 handle administration,
101
activities, trouble free, 33 only works where tech is in, 65
actor, flipping into and out of a beingness, 263 org contracts
where ethics, tech or admin goes
out, 60
actuality, gap between plan and, 76 out-admin area, handling, 71
ad; see advertisement overextended admin lines in a single
administrative
Ad Council; see Advisory Council unit, 31
addiction, drug or alcoholic, 170 perpetuating an existing company,
culture or
society, 75
Address, Addresso (portion of an organization), personnel; see
administrative personnel
each different public categorized and labeled in, 385
planning and, 76, 77
HCO Exec Sec handling of, 42 producers and, 77
mountain of uncorrected and unfiled address production and, 77
plates, 190 program to improve admin and stats of
orgs, 294
sequence in which it is manned up, 113 purchasing and bills
payment admin lines being in,
adjustment, facing a new, 217 importance of, 517
admin; see administration putting in a whole new system paralleling
the old
admin cramming, one warning, one admin cramming, existing
system, 78
one retread, 162 responsibilities of leaders, 46
reviVing Staff Status 0, 1, 11 and III on
Admin Cramming (section), executive getting in an, 160
administratively untrained or new staff, 294
administration, administrative, admin; see also revolutions and,
77
establish; management; organize; production rule for
untrained execs, I
administrative shifts or errors or lack can collapse scale
of administrative skill, 104
any type of group, 75 science of, 60
arbitraries vs., 25 sequence of getting in ethics, tech and,
60
auditor put on an admin post without hat or seven things about
power, 54
training for it, 311 skill (administrative), 104
bankruptcies and, 77 soaring stats and, 72
basic steps of, 76 sooner or later individual is the subject
of
bogged orgs, 3 administration as a member of a group,
101
business schools turn out graduates by the standard
administration; see standard
millions, 100 administration
communicating and, 77 stark facts about, 102
coordination; see coordination supervision and, 76, 77
cycle of management, 85 survey the old system and its
existing programs to
definition of administer, 141 preserve them, eradicate
them or combine them
development of, 101-102 with the new plans, 78
disastrous situation, action to take in the face of, 5
survival and, 100, 101
dual nature of an administrative system, 78 technology
expanding by experience of
embraces law and accounting, 100 administration of it, 29
essence of planning is communication, 76 ten percent making
all the tough work in, 62
estimating and handling situations thousands of those least
well-organized are affected most by
miles away, 104 distractions, 82
ethics, tech and admin, relationship of, 60, 65, 71, 483
touting for some administrator or seeking to avoid
executive and governing body errors and answers, I all
administration, 102
gap between the plan and the actuality will be found
training, who to send for, 286
to be lack of administrative know-how, 76 transfers
destroying what little administration there
getting admin in on the planet, 61 might have been,
75
good administration, two distinct targets of, 75 uncompleted
actions accumulating, reason for, 77
hatting, basic sequence of, 182 understanding of and ability
to handle
if you can get in Scientology technology you can get
administration, survival affected by, 101
in admin, 60 users and, 77
if you can't get in admin, both tech and ethics are usual
attitude to, 100
out, 60 we have the natural laws of, 60
in cave days, 101 welfare and, 102
inevitable facts concerning, 102 what happens when people
cannot or will not
Key Ingredients, 74 administer, 102
lack of organizational know-how, 76 what happens when you
start to get in admin on a
making planning become actuality, 75 person, 62
necessary to perpetuate any group, 75 what one can do about
life, 102
new and untried plans should have pilot projects, 78 when
admin is out, tech is out, and ethics has long
no admin change, 60 ceased to exist, 71
not peculiar to any special field, 100 when admin won't go in,
tech is out, 483
not peculiar to capitalism, 100 why admin like ours has to be
high, 65
not understood by the general population, 100 why any admin
is a symptom of out-ethics, 71
observation and, 76, 77 why ideologies fail and are so
oppressive while they
one knows and handles administration, one last, 100
produces, one exchanges or one dies as far as this
why person who can use administration to bring
universe is concerned, 102 about production and
exchange is so highly paid
one must seek the tech of survival and apply it, 101
by status and respect, 103
586
SUBJECT INDEX
administration, administrative, admin (cont.) admin Why, ethics
situation below an, 169
why subject is so poorly known, 100 admired,
you can never send administrative orders into an one is
what one is, not what one is admired or hated
out-admin area, 71 for, 49
administrative personnel, working only to be thanked or
admired, 49
losing more auditors than, 286 advance, of self and all
dynamics toward total
OEC and, 295 survival, 59
taking tech people for admin posts, effect of, 280
training a person for tech but not admin and Advanced
Organization,
putting him in admin, 281 Flag services must be
higher in class than an
try to train admin people fully for admin, 284
Advanced Org's, 520
who to send for full-time expensive admin manning an,
113
training, 286 must give higher, better services
than an SH, 520
administrative technology, admin tech; see also Hubbard orgs
flowing persons upward, 520
Communications Office Policy Letter; policy; third
proportionate marketing and, 274
dynamic technology advance man, display book and, 434
civilization and, 100 advance payment; see prepayment
stat management and, 191 advertisement(s), ad(s); see also
advertising; message
survival and, 101 asking "What ad would accomplish
this purpose?"
using OEC and Management Volume admin tech 262
and quoting it in orders, 199 attract, interest,
get your message across, 260
administrator(s); see also executive; leader; manager;
believing that a radio ad for DMSMH is too
officer; senior expensive, 278
are so rare, 100 book ad, purpose of, 262
artists vs., 104 "cola" and "uncola" ads, 243
dealing in survival, 103 come-on dissemination; see
come-on dissemination
definition, 104 comm cycle and, 265
definition of a skilled administrator, 104 communication
and, 265, 413
estimating and handling situations thousands of copy;
see copy
I miles away, 104 copywriting and, 265
good vs. mediumly skilled, 104 creating want, 262, 264
has technology with which to discover and handle design
and, 235
situations, 104 directing the public in, 265
how to detect SPs as an, 60 direct people's attention in,
247
not enforcing dev-t policies, results of, 4 enforcing
understanding on the reader violates
own stats will be down to degree you fail to detect
come-on, 264
SPs, 62 example of an ad that doesn't
communicate, 266
reach of, 104 feed the surveyed button back to the
public, 266
test of, 104 hard sell, 264
value of, what determines, 104 how you get an ad that
sells, 264
very few on the planet who are not the direct effect
impact lacking due to not maintaining viewpoint,
of administrators, 100 263
when he is only a clerk, 79
whole world is effect of good or bad is not textual
information, 265
administrators, 104 magazine ads without survey,
results of, 238
who means well for the group, 102 make it easy for
public to respond to an, 265
why he is so highly paid, 100, 103 making the most of
positioning in an, 263
why this civilization develops so few, 100 must tell the
reader where he can get the product or
Admin Scale, service, 264
affinity and, 324 people respond to direct commands
in, 264
ARC and, 324 placement of, 235
ARC breaks produced by unreal items on the, 324
printing and, 235
communication and, 324 producing an ad that sells
Scientology products and
debug and, 324-325 services, 264
disaffection and, 324 purpose of, 262
goals and, 323 sales campaign and, 235
group members and, 324 seven points of an ad,
reference, 264
list of items in, 323 stable data for creation of, 247
management and, 324 symbol or hallmark used in, 266
morale and, 338 test of an, 265
one of most valuable tools of organization, 324 that
don't bring about exchange, 266
Sanity Scale and, 327 that sells, 264
strategic planning and, 124 throwing an ad or flier away,
265
universe and, 325 what it has to tell people, 266
unreal items and, 324 what the public asks of an, 264
use of, 323-324 why any pictorial or written material is
done or
what will happen if items of scale are not
written, 268
aligned, 324 why it has to be a very fast
communication, 265
worked up and down until each item is in full why
some promo people don't write good ads, 267
agreement with remaining items, 323 word of mouth
as a superior form of, 232
Admin Training Corps, payment for staff written from
viewpoint of public that is going to
training at, 582 read it, 263
587
SUBJECT INDEX
advertisers, false economic data and, 203 Advisory Council, Ad Council
(cont.)
advertising; see also dissemination; marketing; points to be alert
for in conducting meetings, 17
promotion; word of mouth programs and, 36
attract and interest and you can then get your program to
reform Ad Councils into representative
message across, 250 bodies, 36
bad technology present if poor word-of-mouth reason for meeting
on Thursday, 540
advertising is going around, 12 references, 569
basis of, 250 routine used by a senior Ad Council when
having to
brand name exposure, 438 intervene, 25
come-on and, 248 statement of projected future income, 499
comm cycle violations and, 405 Thetan-Mind-Body- Product
system, 31
"commercial advertising firms," 253 urgent directive and, 25
desirable objects used in, 242 what was the Ad Council became
the Exec
D/FBO and, 560 Council, 572
example of strategic plan including, 135 aesthetic, making
marketing material aesthetic, 247
follow attract-interest-message in an, 260 affinity; see also ARC;
ARC triangle
impingement; see impingement Admin Scale and, 324
insincere, overdone or stereotyped advertising, 262 ARC
triangle, 379
international control of, by D/FBO Network, 560 can be
falsified and in the PR world too
Madison Avenue doesn't know basics of, 266 often is, 381
marketing and, 250 executives and, 143
marketing piece which does not communicate to the leader and,
221
intended public, 249 low affinity in the org for the org
and its public, 17
message; see message person who is sane has a high ARC value,
381
must represent something that people want, 266 PR and, 379-
382
never tell all you know, 248 raising public's affinity for
the item one is
no competition at all in, 267 promoting, 271
"pecking order of hens" idea, 243 reality, communication and,
157, 271, 379
people are skeptical of, 232 understanding and, 157
people tend to believe their friends, 232 when it caves in,
380
positioning in, 243; see also positioning with a low
affinity one has also a low reality and a
promotion and, 334 low communication, 379
propaganda and, 397 Affluence condition, affluence(s),
psychologists and, 243 analyzing what is causing them and
reinforcing
word of mouth as a superior form of, 232 them, 32
Advisory Council, Ad Council, error of calling a backlog soar an
affluence, I I
accompanying FP from Ad Council level must be a Exec Sec
inspects physical areas of Dangers and
statement of expected future income and its
Affluences, 64
planning, 488 expansion and, 32
advised by dept heads, 572 program to improve and maintain
affluences, 36
assisting Exec Council in planning for org sudden soaring
statistic, steps to maintain, 6-7
solvency, 572 afraid; see fear
composition of, 570
composition of, in 1965, 569 African Advanced Clinical Course,
325
coordination is why we have, 121 AG; see Assistant Guardian
definition, 570 age, why President of the US ages about twenty years
demanded directive and, 26 in one term of office, 309
departmental income sheets and, 499
does its proposed income planning and FP for the aggression, Man
and, 291
week and submits its recommendations to the agreement(s); see
also reality
Exec Council, 570 Admin Scale, all scale items must
be in agreement
Exec Council vs. Ad Council role in FP, with one
another on the same subject, 323
569-570,572 coordination and, 120
Executive Directives and, 26-27 finding out what the audience
will agree with, 271
FBO provides Ad Council with statement of policy must
forward group purpose and obtain
summarized income sources prior to FP. 500
agreement, 322
FP and, 500, 569-570, 572 PR is seeking to achieve agreement
with one's
function of, 31 message, 380
has copies of departmental income sheets, 499 reality and,
8, 271
helps CO/ED achieve product of flourishing, response and, 271
prosperous org, 198 surveys are done to get, 272
inactive Ad Council, handling for, 2 Tone Scale and, 423
income and collections responsibility of, 499 two people
can come to an agreement but two
income planning and, 570 people cannot plan, 221
income sources and, 499 without reality or some agreement,
communication
income sources summary presented to, 505 will not
reach and affinity will be absent, 272
inexperienced Ad Council proposing programs, 39 you elicit
agreement by using the right button, 271
labeling directives, 27 agriculturalist, dreaming about
automation, 289
org that doesn't hold Advisory Council, 121 A-I hat, 308-309
passes FP to Exec Council, 500
planning by which the projected income is to be airplanes, Earth
almost has them, 277
made is expressed in the FP, 499 alcoholic addiction, 170
588
SUBJECT INDEX
alignment, allocation(s) (cont.)
confusion vs., 125 Treasury See banking FP allocation check
at
coordination and, 125 once, 501
strategic plan and, 125 using an allocation system which
allocates against
Allah, will of, 211 VFPs, 564
all hands, backlog handling and, 98 weekly allocation for org is
not fixed against the FP
No. 1 amount, 583
allocate, allocating; see also allocation what FBO's allocation is
based on, 488, 490, 500
activities that allocate by need and fail to force and when
FBO gives the org its, 570
pay for production, 509 when the FP allocation amounts
become due for
costing and, 511 transfer to the Main Account, 501
FBO allocating in relation to org's production, 583 allocation
board, manning an org and need for an, 113
Finance allocates against proven production and
projected income, 509 allocation-production ratio,
handling assets and allocating funds in such a amount of an
FP is of less concern than an
manner as to achieve income greater than outgo,
increased allocation-production ratio, 500
569 as a D/FBO stat, 549-550
what Finance and org managers must know to calculation of.
549-550
wisely allocate funds, 510 crashed due to denied or
neglected org and
what Finance has to have to intelligently allocate
divisional necessities, 564
funds, 337 FBO expects increase in income and allocation
what to have in mind when allocating, 523 production
ratio from what he pays out, 508
why funds cannot be allocated to an activity by FBO stat is,
489, 491, 504, 564
costing alone, 511 FP amount vs., 500
allocation(s), increased solvency and, 503
account that allocation from FBO goes into, 495 increase of,
506
activities that are put in a cap-in-hand status, 500
relationship of getting products to having a decent
appeal line concerning use of org's allocation, 500,
allocation, 492
563 rising, how this is assured, 564
asking for allocations that were really handouts, 492 size of
org income and increase of allocation
assigning an allocation value to each product and
production ratio determine cash to reserves, 508
subproduct and key stat, 511 ally, allies; see also friend
bean theory, 509 don't hit at allies to upset them, 273
buying more money made with allocations for knowing the org
board of allies and of enemies, 94
expense,523 almost factor, the, 277
drawing checks or activating P0s against an FP for alone, thinking
one can go off and be alone anywhere
which the allocation check has not yet been in this
universe, 325
deposited or cleared, 501 alteration, alter(ed)(ing); see
also alter-is; change
ensuring checks being signed do not exceed org's altered
policy can be limitless in error, 322
allocation, 518 artists are taught to be original and to
alter, 37
FBO and, 500 effect of altering the basics of the
technology, 29
ensuring FP sums allocated cause increased handling the
fruits of alteration and
income, 506 noncompliance, 94
issuing transfer cheek at once for approved FP is
worse than noncompliance, 57
allocation, 501 one variation leads to others, 29
may approve allocation as proposed, lower it or alter-is; see
also alteration; change
raise it, 573 degraded beings and, 57
may override the allocation proposal of Exec is a covert
avoidance of an order, 57
Council, 573 noncomprehension and, 57
recovering any allocation amount not applied to reason
degraded beings alter-is, 57
the approved use, 506 altruism, PR and, 377
final authority for the, 572-573
FP activation, 501 AMA; see American Medical Association
FP disputes arbitrated by FBO, 500 ambition, how to achieve in
abundance any ambition
funds requested by an org FP from the FBO's on the first
dynamic, 558
accounts for a specific use must be applied to that
America; see United States
use, 491 American Indian, ritual of conference, 405
income is invoiced and banked by FBO before any American Medical
Association,
allocation or expenditure may occur, 504 black PR
campaign by, 419
management of allocation remains with org, 488, Department of
Investigation of, 419
490 Dianetics redefined in US dictionaries through, 410
must buy something, 509 working hard to redefine
Scientology, 410
not subject to appeal, 488, 490 analysis,
org reserves are taken from the, 488, 490 erg board pattern
is an analysis system, 21
passed upon by the FBO, 489, 491 ultimate analysis for the
state of one's post or
shining reason why you can have a decent life, 21
allocation, 492 anarchy, war only brings, 48
sums allocated for org are under org's control, 489,
491 Andes, Bolivar and the, 50
sums allocated may only be used for the purpose angels, none are
good little angels, 62
requested and approved, 506 animal,
transferred to org's main account, 488, 490 idea that Man was
a degraded animal, 233
589
SUBJECT INDEX
animal (cont.) ARC; see also affinity; reality; communication;
Man is not an, 291 understanding
Wundt declared Man a soulless animal, 376 Admin Scale and,
324
answer(s); see also response coordination of team effort results in
high
communication and, 417 ARC, 120
executive and governing body errors and answers, I handling
misinformation and increasing ARC, 408
AO; see Advanced Organization improvement of, in a group, 8
low ARC in a group, 8
apathy, out-reality breeds out-comm and out-affinity, 324
not-dones, half-dones, backlogs and, 98 person who is sane
has a high ARC value, 381
off-line, off-origin comm and, 163 sanity and, 381
org that has several backlogs becomes frantic and surveys and,
271, 272, 406
then goes into, 98 ARC break(s); see also enturbulence;
upset
route up from, 157 Admin Scale and, 324
apology, given to person wrongly suspended from from created
demand which then cannot be
post, 7 fulfilled, 249
Appalachian Mountains, 76 musical chairs is the mechanism below,
367
appeal line; see Flag Banking Officer appeal line occur when a
person in charge requests something
appearance, bad, 173 be looked into and is given an opinion or
application, apply(ing), explanation, 215
crashing misunderstood and, 318 to unstabilize gives ARC
breaks, 367
if one really knows his tech it is very easy to apply why
those in charge get upset, 215
it, 214 ARC triangle,
MU blocking off further ability to study or apply all three
points drop if one does, 8
data, 318 by improving one corner, one improves the
othet
not enough just to know, one also has to apply, 214
two corners, 271-272, 379
when one is uncertain, his application is definition, 157,
379
uncertain, 214 KRC triangle and, 158
appointment; see posting most important point of, 272
PR and, 379
apprentice(ship)(s); see also deputy system primary corrective
discovery about PR has to do
appointments of, 369 with, 379
continual apprenticeship system, 332 understanding and, 157
denial of adequate experience to succeed vs., 328 used in
conducting a survey, 271
deputy system and, 332 whole triangle rises and lowers as one
piece, 379
description, 328, 332 ARC X; see ARC break
effect of neglect of, 332
every key post should have a deputy in training or area(s),
in apprenticeship, 347 building by stable terminals
in organizing areas of
example, 332 orgs, 81
importance of, 369 expansion requires area to expand into,
31
lack of, can be quite fatal, 332 "quicksilver personnel" scene
crashing stats in an,
Oporto wine industry example, 332 372, 374
Sanity Scale and, 327, 328, 332 area observations, Flag remedies
are based on. 89
third dynamic psychosis and, 328 Argentine, La Mar from the, 50
aptitude test, hiring and, 290 arithmetic,
arbitrary, arbitraries, graphic arts and, 257
becoming an enforced lie, 3 shortsighted, 558
calling any rule an, 2 army, recruiting an, 399
causes endless board or governing body trouble, 3 arrogance, will
never win acceptance and respect, 403
definition, 3 art,
examples, 2-3, 210 graphic arts; see graphic arts
failing to notice and nullify arbitraries, 2 in assembly line
for produced promo, 252, 253
false arbitrary, example, 210 is a communication, 265
France and, 3 positioning and, 243
governing bodies and, 3 tactical management of a strategic
planning is a bit
held in place by law or public ignorance, 3 of an, 136
is a lie, 3 VFPs of, 334
isolating a real arbitrary that is causing needless what
gives art its sense, 334
solutions, 2 art form(s),
kept from entering into admin, 25 examples, 255
making new problems, 39 use in design, 255
must be something contrary to the general scheme art formula,
surveys and, 407
of things, 3
orders vs., 210 artisan, administrator vs., 104
outnesses and, 210 artist(s),
solutions and, 2 administrator vs., 104
urgent directive may not remain as a possible is producing
a reaction, 334
arbitrary, 6 must get trained in PR tech, 431
violates natural law, 3 references for, 241, 249, 251, 255
who usually introduces arbitraries, 3 successful artists
painted the same picture their
wise men and, 3 whole lives under different names, 37
590
SUBJECT INDEX
artist(s) (cont.) Attila, 392
taught to be "original" and to alter, 37 attitude(s),
assembly line, for produced promo, 251 goodie-goodie attitude, 65
asset(s); see also equipment; income; money; property; positioning
survey and, 243
reserves; stock attorney, Legal going PTS being in contact
with SP
books, meters, cassettes, films and insignia are, and PTS
attorney firms, 43
545, 547 attract, promotion and copy that is alive and
can be stolen, abused, misused, ripped off or result
interesting, that attracts and is in good taste, 262
in loss, 557 attract-interest-message, 255, 256, 260
demands to sell assets to pay bills, 17 audience(s); see also
public; reader; user
D/FBO and, 560 all expert PR is aimed at a specific,
carefully
FBO Network and, 557 surveyed, special audience, 384
FP authorizing the sale of any equipment or assuming audience
viewpoint, 263, 264, 268
property, 573 being too much audience to assume the
creative
handling assets and allocating funds in such a role,
269
manner as to achieve income greater than button is how
you establish a reality with an, 271
outgo, 569
how FBO should think of books and related creating states of
mind in different types of, 378
items, 545 examples of how audience might get wrong
increasing the wealth and assets of the org, 569
impression from any ad copy, picture, etc., 269
obtaining inexpensive second-hand equipment, 583 finding out
what the audience will agree with, 271
past abuses of, 557-558 having a reality on your, 262
promo is an, 560 how to communicate to an, 249
responsibility for safeguarding of org assets, 522 PR and, 383,
384
safeguarding org assets, 547 PR message and, 380
total retail value of all properly secured and PR must be
able to line up media-or audiences-to
inventoried assets (D/FBO stat), 549 get his
message across, 485
Assistant Aides, CLOs and, 91 reality on the, 249, 262
survey is not a substitute for assuming audience
Assistant Guardian, viewpoint, 269
program handling by, 42 uneducating oneself as an, 270
routine used when having to intervene, 25 using audience
viewpoint in copywriting, 263
Assistant Registrar, responsibility for every reactive using surveys
to get some idea of what the audience
bank in the country, 220 likes or doesn't like,
269
atomic button, Reds and Democrats getting ready to what determines
the type of public or, 383
hit an, 278 audio-visio program, 37
attack(s); see also enemy audit(ing), process(ing); see also enhancement
basic characteristic of extreme madness is perpetual audit
staffs well, 287
attack, 419 bad, cause of, 96
can make the point dangerous to such a degree it degraded
being, processing of, 57
becomes impossible to deliver from, 428 delivered
with superlative technical application,
defense; see defense effect of, 231
don't stay on the same subject that you are being don't spend
coins like training or auditing (or
attacked on, 421 travel) on people until they have
proven their
handling black PR, 421 worth, 183
investigate and, 426 dribbling it out means repairs, 118
long, complex and often expensive cycle, 426 effect of
processing a very small percent of the
most attacked and suppressed line is promo and
society, 219
marketing, 250 errors are always big in, 14
occurring when some or all the Key Ingredients are for person
unable to wear a hat, 307
awry or gone, 77 group expansion and, 332
one must attack only on proven ground, 426 handling obsession
to set random or counter
only counterattack handles, 425 policies, 325
press will print attacks, 425 intensive; see intensive
SPs and, 45 looking at what it costs to make auditing
available
suits due to attacks which are not true, 426 for public
consumption, 578
technology of finding who is shooting is very vast,
maintaining the integrity of those holding "status
but the core of it is filing, 424 value" posts,
298
the less handling, the more disastrous, 425 more desirable
commodity than anything else this
when one must attack, 426 world has to offer, 231
why it takes time and work to reverse an, 426 must be sold
for more than it costs the org to
attacker; see also enemy produce,146
feels he cannot be safe unless everything else is overt
products due to leaving an org unaudited, 318
dead, 419 pc who changes commands or doesn't do them, 58
has an evil purpose in life, 419 personnel turnover reduced by
auditing staff
attention, well, 287
comm formula and, 413, 417 post and org products and, 318
conceiving of an event that gets, 485 rehabilitating person's
ability to hold a job, 350
directing people's attention with design, ads, ideas, staff
member eligibility for, 182
capers, stunts, etc., 247 time when staff auditing was
at a minimum, 287
necessary that one who leads can attract tracing back the
cycle of attaining status and losing
attention, 143 it, 307
591
SUBJECT INDEX
sudit(ing), process(ing) (cont.) backlog(s), backlogged (cont.)
alue of, 148 delivery backlogs vs. viability, 579
why you have to audit a pc all at once whole delivery vs., 12
program, 118 doubles the work, 97
work for volume of training and processing as the dynamite
compared to, 99
org's product, 287 effect of, 11, 97
audit(s), on FBO accounts, 513 examples, 97-98
finding real Why of the, 98
auditor(s), future production destroyed by, 98
biggest failure with, 182 handling of, 98
Dianetic auditor, correct way to get a, 368 how it can
increase itself, 98
field auditor; see field auditor income planning taking into
account handling
full-time expensive technical training, who to send
backlogged delivery, 579
for, 286 leaping and diving pattern on graph of
something
getting auditors in training, 180 that can be backlogged,
I I
how to wind up with none, 284 never quietly lies there, 97
idle auditors, handling, 178 not-dones, half-dones and, 97
losing more auditors than you will admin prevents itself
from being handled, 98
people, 286 Problems of Work vs., 98
need staff and post hats and need to be trained on statistics
and, 11, 97
them, 311 student and pc backlog, evidence of, 12
one auditor can't audit the world, 95 upsets and, 99
out-ethics and idle, handling, 178 Backlog, George, 402
put on an admin post without hat or training
for it, 3 11 backup, to make things go right, 209
recruiting idle area auditors to be Estos, 178 bad hats, PR deeds
of the, 377
sequence in which they are manned up, 113 bad news,
slow auditor training, handling, 88-89 in direct proportion to
failure of compliance, 24
taking tech people for admin posts, effect of, 280 on
executive's lines, 24
use of PR is almost that of an auditor to the balance sheet(s),
group, 396 Finance Office accounts and, 513
why single practitioners can't expand their practices
responsibility for, 489, 491
without overwork, 32
why you lose three times as many Class VIlIs as bank; see reactive
mind
Class Vls, 286 bank(s),
Auditor, The, solution to establishing SH general broad FBO checking
bank security to ensure only
promotion, 35 authorized signatures are
accepted, 507
Aunt Mamie, 268 normal pattern in practice in, 559
bank account(s),
authority, Accounts Summary; see Accounts Summary
command line is line on which authority flows, 165 Claims
Verification Board Account; see Claims
undermining authority, effects of, 153 Verification Board
Account
authorize, setting authorized policy for the group, 322 FBO
establishing and maintaining proper uses, titles
automation, and signatories of the two FBO bank
agriculturalist dreams about, 289 accounts, 504
demonstrates effort to block out letting people in FBO No. I
Account; see Finance Office Number I
and giving them jobs, 327 Account
industrialist dreaming about, 289 FBO No. 2 Account; see Finance
Office Number 2
automobile industry; see car industry Account
Field Staff Member Account; see Field Staff
autos-da-%, 29 Member Account
AVC: Authorization, Verification, Correction Unit Finance Office No.
I Account; see Finance Office
awareness; see also observation; perception; sight Number I
Account
hatting and, 370 Finance Office No. 2 Account; see Finance
Office
of the scene does not seem to exist in the absence of
Number 2 Account
hatting, 370 Finance Office No. 3 Account; see
Finance Office
shutting down due to misunderstood word, 318 Number 3
Account
unhattedness vs., 370 FSM Account; see Field Staff Member
Account
why unhatted persons look sort of blind, 370 HCO Book Account;
see HCO Book Account
Axiom 28, 413, 417 list of authorized org accounts, 495
Main Account; see Main Account
purpose of various accounts, 495
B Reserve Account; see Reserve Account
salaries, account that they are paid from, 495
signatories; see signatory
B, persons who have to go to point B, 212 statement; see bank
statement
backflash, at efforts to get solvent, 17 bank deposit slip,
backlog(s), backlogged, FBO duties regarding, 504-505
all hands and, 98 made out by FBO for day's income
being
apathy and, 98 banked,504
building up of, 97 made out separately for checks
being
definition, 97 redeposited, 497
592
SUBJECT INDEX
banker(s), basket(s) (cont.)
current "bank"ers, how they operate, 553 lines and, 160
false economic data and, 203 out-basket, see out-basket
FBO as a, 555, 556 people having thick, full (or no) comm
baskets, 61
group becomes property of bankers if it borrows Batista,
Fulgencio, 423
money, 148 battle plan(s); see also mini program; plan;
program;
international banker, 147 project
money manipulation and speculation, 147 available
resources and, 126
principle on which they operate, 558 basis on which one
writes a, 126
short-term loans and, 553 definition, 124, 125, 126
their basics are out, 554 exec and, 126
banking, income and, 126
basic law of, 552 irreducible-minimum form of battle
planning, 124
basics of, 552-554 mini programs and, 126
basis of, 554 one is talking about short periods of time
when one
commodities and, 552 is talking about a, 124
definition (basic), 552 organizational planning and, 126
description, 552 short-term, 124
FBOs and, 555-556 strategic planning and, 124-126
Federal Reserve, how it operates, 553-554 targets and, 124
froth, whole current banking system is in, 553 test of, 125
goldsmith and, 552 what to beware of, 126
income banked each day by FBO, 496, 504 when it can become
a liability, 126
increasing production and building empires, 556 BDCS: Boards of
Directors of the Churches of
inflation and, 553 Scientology
keeping accurate and flawless record of, 507
limit on the issuing rate in, 555 be, being; see also be-do-have
money is a negotiable receipt for deposited ability to be
something strongly shows up in post
goods,552 performances, 212
production increased by real banking, 554 effort to become
more important and have a
purpose (original) of, 554 personal reason for being, 74
ratio between deposited goods and number of the real stars can
be anything, 212
receipts issued, 552, 553 to BE or UnBe, that is the
ability, 212
short-term loans, 553 bean(s),
sound banking, 553 getting more and more return from beans
understanding banking, 554 expended,579
Bank Reconciliation Section, giving out X beans and getting back no
beans, 493
Accounts Summary and, 575 industriousness of staff and beans
in and beans
reconciles all bank statements, 575 out,337
bankruptcy; see also insolvency investing one's beans into things
which will result in
bureaucracy and, 74 more beans back, 578
corporations slipping away to, 541 regarding money like so
many beans, 336
group dying under hammer of, 148 what brings back more beans
for those issued, 509
groups, money and, 148 bean theory,
how it occurs, 337 buying more money made with allocations
for
occurring when some or all the Key Ingredients are
expense,523
awry or gone, 77 buying production for the beans issued,
509-5 10
bank statement, description, 509
collecting month-end statement on FBO No. I and Exec Council
operates on, 570
2 Accounts, 507 small sack of beans will produce a whole
field of
reconciling of, 575 beans,523
barbarism, black, 233 be-do-have,
barrier, primary barrier to production, 406 insanity is a refusal to
allow others to be, do or
barter, definition, 144 have,329
barter system, 144 PRO area control and, 408
reference, 408
base, surveys and BE, DO, HAVE questions, 406
on which to operate, 75 behavior, one cannot tell difference
between the sane
you cannot operate without a base to operate and insane
by, 340
from, 429 being(s); see also individual; Man; people;
preclear;
Base Orders, legal orders are found in, 154 thetan
basic(s), big being vs. degraded being, 57
effect of altering the basics of the technology, 29 can run
away from life (blow) and go sit on
interrogating person on basics of his post, 216
backside of the moon, 157
results come from getting in basics and doing them degraded
being; see degraded being
well, 73 hopes lazily for instantaneous production, 336
retread to redo, 162 how a decent being uses an org, 59
standard policy and the, 73 how he discovers his power and
command of
standard tech and the, 73 life, 158
basket(s), inability to tolerate or handle others, 325
in-basket; see in-basket making anything go right, 157
593
SUBJECT INDEX
being(s) (cont.) Bills Summary (cont.)
one lives with them whether he likes it or not, 325 Exec
Council and, 575
raising his necessity level when you get in ethics, 59 FP and,
570, 574
ratio of degraded to big beings, 58 making up the, 574
thinking one can go off and be alone, 325 updated weekly for
FP, 574, 575
those who keep things going are few, 58 what to enter on
the, 574
those who will make it without the steam of the few binding,
in our orgs behind them are zero, 58 definition, 253
universe is full of, 325 where it fits on the assembly line
for produced
who are afraid of strong people try to weaken promo,
252
them, 350 Biological Survey, 101
beingness; see also identity birth control, used to reduce population, 327-
328
actor flipping into and out of a, 263
how people cling to an even painful existence, 305 birthday game, 198
is valuable, 305 Bismarck, Otto von, 403, 411
scientific improvements vs., 218 black, definition, 418
supervision includes the granting of, 96 black(s); see Negro
thetan considers any beingness better than no
beingness, 305 black propaganda, black PR,
beliefs, being assaulted, 329 all one needs is an enemy, 418
always a Who is keeping it going, 399
belong(ing), always be ready to parley, 426
a man wants to belong, 307 AMNs black PR campaign, 419A20
lack of, 306 answer to, 427, 439
making it so public can, 307 any person, any being, is at
risk, 419
what keeps a person from, 307 attacker being attacked, 419,
420
betray, definition, 172 attacker has an evil purpose in life, 419
better(ment), psychological principle that no person bad guys tend
to get rid of good guys, 425
ever changed or got better, 290 books, black PR of, 545
bill(s); see also bills paid; debt; expense books, don't put black
PR in, 273
cash in hand vs. bills owed, 13 British got US into World War
1 with, 398
computing bills owing, 566 campaign against Scientology, 398
dateline payment of, 582 campaign, example, 419-420, 438
demands to sell assets to pay bills, 17 challenge only
statements you can prove are
Disbursement Section files every bill received in the
false, 423
disbursement riles, 574 correct and incorrect handling
of, 438-439
dunning creditors, 579 counterattacking, 425
expenses greater than average weekly income, countercampaigns
are inevitable, 398
handling,583 countering a black PR campaign, 398
filing procedure for, 574 definition, 396, 398, 414, 418, 427
FP directing any necessary delay in payment of, 573
degradation and, 415
FP directing payment of, 573 degraded scene in, 416
greater bills than money with which to pay them, description,
414, 419-420, 427
handling,582 destroying the source of, 421
handling of, 574 development of, 397
how solved, 148 disastrous to the degree that it is not
handled, 425
importance of bills payment lines being in, 517 disprove
every rumor, 423
income vs. outgo on bills, 146 dissident person who is
speaking in your name,
management billings are not included on bills removal
of, 394
stat, 566 done to blow enemies off the book line, 273
never borrow to pay bills, 567 earlier form of, 418
never contract bills or debts unless the money is enemy line
and, 438-439
immediately in sight to pay for them, 565 enemy's PRs,
media outlets and front groups are
one pays only what FP has okayed to be paid and given
exact statements to make, 438
how, 576 entheta and, 438
past due bills, handling, 583 fabric of lies, 420
percentage of weekly income that is set aside to pay
fighting it, 426
past due bills, 583 files and filing used in locating,
424
prevention of random persons from running up filling the vacuum
in handling, 421
bills, 518 goal of, 418
prompt bills paying and goodwill, 231 good policy when faced
with a black PR
soaring above cash on hand, 17 campaign, 398
statement that tells one the total monies owed by gossip and,
418
the org for that month, 574 handling of, 398, 411, 415,
418, 421-427, 438-439
what is included on the bills stat, 566 illiterate society
and, 418
bills owing, definition, 566 imagination used in, 415
individuals destroyed by, 398
bills paid; see also bills intelligence and, 396-397, 398
credit collections vs., 567 intention of, 419
requires gross money in, 567 in the midst of a black PR
campaign one is denied
Bills Summary, normal communication channels, 420
description, 574 investigate and attack in handling, 426
594
SUBJECT INDEX
black propaganda, black PR (cont.) blow(s)(ing) (cont.)
is costly, 398 caused by heavy overload, 305
is not a PR campaign, 398 definition, 59, 157, 312
legal action can restrain, 398 due to lack of a grooved-in
hat, 312
locating source of, 396, 421, 424 Ethics Officer handles all,
296
makes use of a willingness to pass on and amplify hope of a
better job elsewhere, 305
falsehoods, 418 when one gets a, 305
making headway against, 411 board(s),
natural law that favors it, 420 bogging, reasons for, 1-2
never forward an enemy campaign, 439 cannot plan, 121
newspapers, radio, television and, 418 failing to notice and
nullify arbitraries, 2
no person, company or nation has totally clean governing
bodies using only, 6
hands, 419 inactive, 2
not a certain-result technology, 398 seeking to solve the
wrong problems, 2
not something one lightly instigates, 420 board members, are
executives, 141
one can't just hope it will all go away, 425 Board of Investigation,
one false story can destroy the credit of the composed of
impartial members, 5
teller, 420 convening another B of 1, 6
one must attack in handling, 426 convening authority's action
on findings, 6
only counterattack handles, 425 disastrous occurrences and, 5
outflow in handling of, 421 ethics action and, 7
people who engage in it have big crimes to hide, 424
findings of, 5, 6
perfection vs., 427 trouble with, 5
person hit by lies tends to withdraw, 420 urgent directive
followed by, 5-7
press media along which black PR campaign is
being conducted will not run favorable comment, bodies in the
shop, 277, 278
420-421 body, bodies,
principles of attack against, 426 flow plan of public bodies and
money, 186
rebuttal of disprovable statements, 422 keeping it clean
and functioning, 339
recoil of, 397, 420 no humanoid is free while aberrated in
the body
rules that apply in face of, 421 cycle, 46
rumors and, 418, 423 org board and, 31
safe ground, 415 Thetan-Mind-Body-Product system, 31, 63
saints subjected to, 427 why slave or prisoner does not just
drop a, 305
single or multiple source, 438 Body Router, sequence in which post
is manned up,
source hidden, 396, 398, 419 113
technique of, 398, 418 B of 1; see Board of Investigation
Tone Scale used in handling, 423 bogged org, remedy for, 3
too much black PR gets attacks in return, 420
too much venom put out stains one with bogs, traced to skipped
orders, 3
venom, 420 Bolivar, Simon, 46
trouble made by, 398 bonds,264
use any channel to speak up in handling, 421 Bongville Org, 89
use of, 376-377, 418
usual action is a counterpropaganda campaign bonus(es); see also pay
based on truth, 424 authorizations for, 573
what engaging in black PR indicates. 399 eligibility for,
129, 183
what it seeks to do, 418 FP setting limits on pay, overtime
or, 573
when it occurs, 400 1 was always the one to instigate bonuses
and
when the attack becomes covert, 419 improve staff pay,
536
where there is no data available people will invent
requirement for middle and central management
it, 420 personnel to be bonus eligible, 129
whispering campaigns, 418 setting low basic pay and high
production bonuses,
white PR vs., 414, 415 reason for, 510
why black PR campaigns can be effective, 425 staff status and,
295
Wilhelm Reich destroyed by, 398 book(s),
word of mouth and, 419 ad for a book, purpose of, 262
wrong handling of, 438 are assets, 545, 547
black propagandist, are handled like money, 545
description, 425-426 are the ambassador and messengers to the
newspaper can be a fortress of a, 425 world, 546
often has many other enemies, 426 are the gold and diamonds that
give the way to
packing up and fading away before he is fully Man's
total freedom, 547
spotted, 424 are under FBO Network supervision, 545
personality of the PR man tends to determine what best
ambassadors to raw public are cassettes
kind of PR he will do, 415 and, 278
Blitz and Company, 397 blowing enemies off the book line, 273
books cost us real, earned, in-the-shop money, 541
blizzard, pieces of paper turning into a, 159 boom started by,
546
blow(s)(ing); see also departure of personnel channel of
communication, 413
bad off case on staff blowing off and barring out all come-on
promotion in, 245
good staff, 293 consignment of, 546
595
SUBJECT INDEX
book(s) (cont.) book(s) (cont.)
co-relationship between the marketing of books, what happens
when org tries to operate without, 546
cassettes, insignia, and films, and the future GI of
when books might be more valuable than
the org, 551 money, 557
could halt Man's own decline and personal when the public
sees just one book or meter on a
demise, 545 shelf they do not buy, 546
counted and safeguarded just like money, 557 word of mouth and,
232
crime to waste them, 546 Book Account; see HCO Book Account
D/FBO duties regarding, 548-549 Book Account Stock Report, used as
an income sources
display of, 546 summary for books, 549
dissemination and, 545 booking agent, display book and, 434
don't cross publics when marketing books, 273 bookings, press
book is used to get, 433
don't downgrade or put black PR in, 273
don't hit at allies to upset them, 273 Book One; see Dianetics: The
Modern Science of
don't plan books to be printed without marketing Mental
Health
liaison, 273 books (flnancial),
embezzlement and, 558 sooner or later the books get balanced in
any
exchange, books can be the subject of, 557 society, 337
FBO Network and, 545, 557 thorough accounting done of, 135
finding the popular book by invoices, 238 book sales; see also
sales
gross income and, 545 booming international stats, 276
handling of, 546 capturing our share of the world book market,
how an org gets bookstocks, 546 275, 276
how FBO should think of books and related come-on used in,
245
items, 545 D/FBO responsible for inspection of, 518
inventories balanced with invoices gross book sales as
D/FBO statistic, 549
routinely, 546 gross income and, 12
inventories taken routinely, 546 heavy inflow on orgs due to,
275
majority of three billion people out there have never high
book sales mean eventual prosperity, 12
even heard of Dianetics and Scientology, much low
book sales mean eventual emergency, 12
less read a book, 278 order of magnitude of, 275
marketing and, 273 orders filled within 24 hours, 548
merchandise one markets to raw selling books to raw public,
277
public is, 275 surveys of invoices from, 238
missing, handling, 546 thinking the only value in selling DMSMH
was to
money decreases in value-books increase, 545 get bodies in
the shop at once, 278
must be sold for more than they cost the org to when the
public sees just one book or meter on a
produce or buy, 146 shelf they do not buy, 546
no Pubs Org or management push on books to raw bookstocks; see
stock
public, 278 bookstore(s); see also books; book sales;
cassettes;
OEC Volumes; see OEC Volumes E-Meters; insignia;
tapes
outside firm does a certified inventory when exec co-
relationship between marketing of books,
structure changes, 546 cassettes, insignia, and
films, and future GI of
people who have read Dianetics and Scientology org,
551
books are very easy to sign up, 560 D/FBO for M.O.R.E.
responsibility to inspect state
personnel turnover reduced by keeping all the of, 518
materials in full use, 287 DMSMH paperback and, 277
potential effect of every book or cassette sold to raw total
amount paid out for restocking or for new
public, 550 Bookstore items for the week (D/FBO
stat), 549
program for rewrite of, 37 total retail value of all properly
secured and
promotion and, 546 inventoried assets (D/FBO stat),
549
public goodwill and, 545 Bookstore Officer, D/FBO and, 548
respect for, 545
rip-off of, 545 booni(s); see also prosperity; success
running out of books and having no money to books and, 546
replace them, 545 economic booms, probable basis of,
340
Scientology books are brand new to most of Flag planning
causing a, 86-87
humanity, 233 from cleaning out suppression on promo
and
sell enough of them to raw public and a percent will
marketing, 250
come into the org, 278 heaviest outflow must be to
raw public, 275
slow expansion due to carelessness in pushing and how to boom
dissemination and income and hold
safeguarding books, 546 the boom, 96
sold in volume, 546 how to create a, 275
stock; see stock orgs, booms and depressions of, 340
stock list; see stock list proportionate marketing and, 274
textbook; see textbook signaled by correct comm, 163
theta in these works will blow the enemy what it takes to
produce a, 250
away, 273 borrowing,
this is a theta line, 273 don't ever borrow, 523
translated books, D/FBO duty regarding, 549 never borrow to
pay bills, 567
value of a single Dianetics or Scientology book, 545 bounced
check(s),
weekly bookstock report, 548, 549 advance collections and, 497
596
SUBJECT INDEX
bounced check(s) (cont.) budget deficits, 540, 554
debited to the org with a minus invoice, 496-497 bugged projects,
illegal policy and, 323
deposit slips for checks being redeposited are made bugs, new
programs, bugs not been worked out in, 72
out separately, 497 build(ing); see establish
drawer reported for false report, 495 building fund, Reserve Account
and, 495
entered in FBO ledger, 504 buildings,
false report and, 495, 497 how much is needed weekly for
FBO, improvements/upkeep of, 580
duties and actions regarding, 495, 496-498, program
regarding buildings for Scientology orgs,
504,505 36
keeps enough money in FBO No. I Account to bulk mailing(s),
cover, 495 invoice counting project to see what to
put in next
makes a separate tape total for, 497 bulk mailing,
238
No. I Account and, 495 letters and, 211
reporting of, 505 on-policy, 211
float maintained to cover, 505 bureau(x),
gross income figure and, 497 evidence of how good a bureaux
is, 520
handling of, 495, 496-498 representatives of Finance Office
in every, 488, 490
legal action on, 505
minus invoiced by orgs and debited to customer's bureaucracy; see
also government
account, 497 at its worst, 74
minus invoices for bounced checks are not deducted destructive
only when given too much authority, 74
from weekly income total, 497 only virtue of, 74
re-collected bounced checks added to CGI, 505 provides jobs
for the friends of those in control, 74
re-collected bounced checks recorded in individual's super
bureaucracy caused by violation of economic
accounts file, 505 law, 204
re-collection of, 497 Bureaux Liaison Officer, 86, 87, 88
redepositing of, 505 burning the midnight oil, 168
returned from the bank to the FBO, 496 business, hat of "driving more
business down on the
service is not delivered against, 496 orgs than they
could waste," 560
showing in customers' files as credits, 497 business(es); see also
administration; company;
weekly invoice tape total excludes any invoices
corporation; management; organization
for, 497 apprenticeship in, 332
BPC; see bypassed charge "fair exchange" defined, 561
BPL: Board Policy Letter government owes its people an operating
climate in
bravery, having the bravery needed to trust inferior which
business can occur, 338
minds and stand by their often shocking how to reap a
whirlwind of, 249
blunders, 50 in marketing, one must always push harder
toward
break, worker who is always on a tea break, 58 the largest
bulk of future business, 274
breakdown(s), managers of businesses plagued by government, 393
command channel breakdowns, a source of, 153 nineteenth century
"business practices" will not do
Estos and, 183 for us, 540
HAS and, 183 no right to damage businesses which support
one, 3
of fast flow hiring, 183 proportionate marketing and, 274
breakthroughs, year of tremendous tech repeat sign-up business being
lost, 12
breakthroughs, 202 scale that tells you the target
proportion of finance
bribing, use by PR employee, 377 and effort to allocate in
marketing, 274
setting up a suborganization unit to handle a
new
Bridge Publications, Inc., Effective Public Relations kind of
traffic, 32
book available from, 485 speed of other orgs and
companies compared to any
briefings, data an exec wants is in stats, reports and,
Scientology org, 540
166 strategic plan including not interrupting ongoing
bright idea, business, 135
mini programs and, 198 what it implies, 120
positioning survey and, 243 businessmen, Organization Executive
Course and, 32
reference, 134 button,
strategic planning is a very postgraduate form confusion on
button and message, handling, 272
of, 134 definition, 271, 272
Britain, British Empire; see also England example of use of a
survey button, 272
contraction of her empire, 29 feed the surveyed button back
to the public, 266
PR and the beginning of the decline of the, 377 is how you
establish a reality with an
Roman expansion and, 29 audience, 271
British, black PR and, 397 message and, 272
British Psychological Association, working hard to reality, agreement
and, 272
redefine Scientology, 410 R-factor, button is the, 271
brochure, attract, interest, get your message across, 260 survey
buttons are not the message, 271
Buddhism, you elicit agreement by using the right
civilizing influence of, 330 button, 271
did not exclude, 330 buy, insistence that people buy, 264
expansion of, 29 bypass, Danger condition and, 171
India and, 29 bypassed charge, due to study tech violations, 429
597
SUBJECT INDEX
care, caring (cont.)
of the worker and the organization, 16-17
ultimate in caring, 17
C; see communication; communicator car industry, automobile industry,
Caesar, Julius, cause of decline of, 562
did not "consolidate his conquered territory," 30 exchange and,
562
wrecked the smooth progress of Rome, 29 world does not
have a good, economical, wreck-free
California, water and, 275 car, 562
Calloa fortress, 49 carpenter, example of using tools wrongly, 127
camera work, definition, 253 Carter, Jimmy (US President), 224
camouflaged hole, case(s); see also preclear
can suddenly confront exec with time-consuming do not
recruit pcs and, 371
disaster, 94 failed case; see failed case
definition, 94, 297 HGC product of resolved cases, 31
example, 297, 300 overts against Scientology recoil
casewise, 536
undetected neglect area, 94 recruiting personnel vs. recruiting
cases, 292
untrained person on post is at worst a, 300 very bad off case
on staff, effect of, 293
when it can develop, 94 case gain, gain(s), no case gain,
definition of no case gain, 175
campaign(s), going super standard and getting 100% case gain, 72
basics on which any successful marketing campaign lack of case
progress as indicator of PTS, 44
is built, 249 musical chairs and no case gain, 367
getting a promotion base on which to build a, 239 posts that
may not have no-case-gain persons on
hatting campaign, 181 them, 175
have a better campaign than they have and forward PTS or no-
case-gain person on finance lines,
it, 439 handling,176
impingement applies to campaign ideas, 247 setting oneself up
for no case gain, 536
never forward an enemy campaign on your own or SP and no
case change, 60
other lines, 439 Case Supervisor, sequence in which C/S posts
are
no conflicting internal spots in the overall, 136 manned
up, 113
not-dones and half-dones, campaign to remedy, 98 case survey,
ordering an E-Meter and case survey of a
only answer to a campaign is a campaign of your
division's personnel, 577
own, 439 cash; see income; money
sales campaign; see sales campaign cash/bills graph, cash/bills
ratio,
success of an existing marketing campaign depends bad
management and the, 17
on follow-up, 250 cash on graph must exist in
actuality, 488-489.
to enhance company's image (as part of a strategic 490-491
plan), 135 cash on hand, definition, 566
whispering campaign; see whispering campaign declining, what it
means, 571
cannibalizing, proportionate marketing vs., 274 definition, 502,
565
can opener, getting out a press release on a new, 380 Exec Council
and, 570-571
can't have, Exec Council's stat is, 565, 570
definition, 175 facility differential and, 20
PTS and, 175 far apart, with cash graph below, 13
capabilities, most thetans have bad opinion of FBO accounts have
no part in org cash/bills
their, 158 figures, 514
HCO Book Account has its own, 566
capacity, high bills and low cash, remedy for, 17-18
costing and, 511 how to read it, 13
demanding full capacity production, 512 incorrectly
assigned to Treasury Div as its GDS, 565
caper(s); see also event low cash/bills situation may take many
months of
dead agent caper; see dead agenting careful planning
to restore solvency to, 517
definition, 432 program to improve the, 36
direct people's attention in, 247 purpose of, 566
cap in hand, 492, 500 reporting of, 566
capitalism, solvency and, 565-567, 570-5719 578
administration is not peculiar to, 100 what cash on graph
shows, 488, 490
individual not producing in a, 223 what it tells one, 578
works only on reward side, 209 what may not be counted as
part of org cash figure.
488-4899 490-491
capitalist, where cash shown on graph comes from, 488, 490
communism and socialism grew up and flourished why it is
Exec Council's stat, 570-571
during his reign, 100 Cashier,
definition in economics, 410 bounced check handling, 497
health problems and cultural unrest that ride as FBO daily
verifies and collects all income received
problems in his train, 100 by,488,490
redefinition of, 410 FBO issuing his invoice of receipt to
the, 496
severest criticism of the, 100 turning over all income
properly accounted for to
care, caring, an FBO, 489, 491
good management and, 16 cash journal, use of, 507
598
SUBJECT INDEX
cash on hand, definition, 566 certificate, handed to graduate by
Registrar, 12
cassette(s); see also tapes CF; see Central Files
are assets, 545, 547 CGI; see corrected gross income
are handled like money, 545 challenging environment, 65
best ambassadors to the raw public are books change(s), changing; see
also alteration; alter-is
and, 278 beware of people who change workable finance
co-relationship between the marketing of books,
systems, 536
cassettes, insignia, and films, and the future GI of
change for change's sake is mere aberration, 37
the org, 551 cultures change slowly, 233
counted and safeguarded just like down graph, "what was changed
just before it
money, 557 fell?" 14
exchange, cassettes can be the subject of, 557 nothing in
this universe remains exactly the same
FBO Network and, 557 forever, 28
how cassette sales relate to the whole purpose of one variation
leads to others, 29
Dianetics and Scientology, 560 things grow or they
lessen, 28
potential effect of every book or cassette sold to raw when
something seeks to remain level and
public, 550 unchanged, it contracts, 28
sell enough books and cassettes to raw public and a
percent will come into the org, 278 channel(ing); see also
routing
when cassettes might be more valuable than come-on
dissemination used to channel
money, 557 prospects, 245
catastrophe(s); see also disaster; failure how to channel someone,
245
disgrace of policy can occur in a subsequent prospects,
channeling of, 245
catastrophe, 323 channel(s); see also communication line; flow
line; line;
marketing catastrophe, 270 route
neglect of responsibilities resulting in a catastrophe
channels of communication that are far more
even when another manages to avert the final
powerful than the press, 425
consequences,375 in the midst of a black PR campaign one
is denied
social catastrophe, cause of, 28 normal communication
channels, 420
causative statistics, 11-12 it takes time and work to reverse an
attack because
cause, causative; see also competence; efficiency normal
channels have to be reopened and
comm. formula and, 413, 417 reversed, 426
effective cause well demonstrated, 231, 440 orgs are a channel
or a way in themselves, 40
fully hatted org can be at cause over its PR and channels of
communication, 413, 421
environment, 181 routing and, 159
hatting and, 181 using channels to fight a black PR campaign,
421
if all parts are each one at cause, then the whole will chaos; see
also confusion; dev-t; disorder; distraction;
be at cause over its environment, 181 noise
only an org at cause can reach and control, 181 cause of, 95
org being cause over its environment, 181 difference between
order and, 159
people who can make things happen only at arm's is the basic
situation in this universe, 81
length, 104 marketplace chaos, 204
person undertaking PR must be causative, 414 no line or
particle control, 159
PR and, 413 unless social order is controlled, you have.
219
staff members must be at, 57 Chaplain, dismissals and, 296
C/B; see cash/bills graph Chaplain's Court, wrongful dismissal and, 69
celebrities, Chart of Human Evaluation,
opinion leaders and, 390 as a personnel tool, 292
Paul Robeson example, 390 hiring and, 290
PR and, 390 know best and, 154
Central Files, check(s),
not increasing, handling, 26 bounced check; see bounced
check
sequence in which it is manned up, 113 domestic nonconvertible
checks from other
Central Files folders, used when writing letters, 211
countries, handling of, 504
Central Files-Letter Registrar system, 38 drawing checks or
activating POs against an FP for
Central Intelligence Agency, 423 which the allocation check has
not yet been
Central Org(s); see also organization deposited or cleared,
501
flowing persons upward, 520 FBO disbursements and transfers are
normally only
flow line without which the Central Org will go by, 507
broke,520 FBO inspecting dates, endorsements and
currency
lesser orgs flow customers to the major org, 520 of,
496, 504
must give higher (in type) and better services than FBO
issuing transfer check at once for approved FP
feeder orgs, 520 allocation, 501
what determines if a managing unit next to a guide by which
weekly checks are made up,
Central Org or service org is "in funds" or
submitted to signers, signed and sent, 576-577
"without funds," 520 how one risks signing checks
against funds not there
or allocated to other purposes, 502
central reserves; see Sea Org reserves org deposits the FBO checks
Friday morning, 542
cert; see certificate 4'postulate checks," 541
certainty, uncertain person cannot control his post or signing; see
check signing
position, 181 spending money which is not there, 501
599
SUBJECT INDEX
check(s) (cont.) children, unhappy kids who have nothing to do. 223
taping cleared checks back into their original China, handling of
managers in, 16
checkbooks, 507 Chinese drill, description, 186
temporarily issued on behalf of another between chit(s); see also
reports
public persons, policy on, 498 given to unauthorized
staff talking to reporters or
transfer; see transfers of money government or SP group
agents, 44
which ones may not be counted as part of org cash Job
Endangerment Chit, 68
figure, 491 Christmas, justifying a graph due to, 14
cheekbook(s), Chrysler, 553
actions by Treasury Division on, 518
for FBO accounts are securely kept by FBO, 513 church, goodwill
of the opinion leaders is necessary for
FSM Account checkbooks, who they are kept survival of
a, 394
by, 518 Church of Scientology, Honorary LRH Personal PRO
HCO Book Account checkbooks, who they are kept is not
a spokesman for the, 472
by, 495, 518 Church of Scientology Flag Service Org, 521
taping cleared checks back into, 507 Church of Scientology
International,
where they are kept, 518 Flag Bureaux is part of, 521
checkers, people aren't, 368 Int Finance Office authority stems from
the
checklist, authority of the ecclesiastical hierarchy of, 490
for a strategic plan, 138 cine equipment, D/FBO duties regarding,
548
for each item being marketed, 236 cinema, as a channel of
communication, 413
cheeksheet(s), circles, as art forms, 255
A-1 hat and, 308 citizens, PTS to government, cause of, 177
basic training, hats, checksheets and packs must
exist for every member of a group, 331 civic trouble,
nondelivery and, 12
dating all beginnings and ends of, 296 civilization(s); see also
country; culture; Earth; group;
heavy ethics, relationship to no checksheet or Man;
planet; society; state; third dynamic; world
pack,306 administration and, 100-101
lack of, for a post, 298 breakthrough in know-how of, 305
nonstandard, 311 can break down around the point of delivery,
336
Q and A Checksheet, 106 cannot build a new world with
broken straws, 371
seniors' responsibility for the hats, checksheets, inability to
detect or cure the insane destroys, 338
packs and know-how of juniors, 301, 302 no technology
of the mind, 101
standardizing post checksheets, 311 not knowing basic
fundamentals of life, 101
check signer(s), reasons they have vanished, 100-101
accepting checks without evidence of FBO short life span on
Earth, 277
transfer, 502 symptom of our, 397
are not necessarily Exec Council members, 577 troubles
because it hasn't even known about
governed entirely by the last approved FP hatting, 163
directive, 577 violation of economic law causing decay
of, 204
guide by which weekly checks are made up, what has been
destroying all of Man's, 307
submitted to signers, signed and sent, 576-577 where
the machines were even repaired by
how one risks signing checks against funds not there
machines, 289
or allocated to other purposes, 502 why this
civilization develops so few
must have before him the last issued orders of the
administrators, 100
approved FP, 576 yellow dwarf star is not the favored star
for, 278
check signing, Claims Verification Board Account,
data that must be to hand for, 576 FBO transfers to, 506
easy to confuse check-signing line with FP line, 576 refunds
and repayments of prepayments, 498
ensuring checks being signed do not exceed org's salvaged
refunds are added into org CGI, 566
allocation, 518 clarification, of cross orders, 201
FBO and Finance Enforcement Officer ensure clarity, communication
and, 417
check-signing policies are applied, 518
FSM Account exempt from the once a week check- Classification,
Gradation and Awareness Chart,
signing rule, 518 getting a very heavy and quite even
flow up the, 274
FSM checks from the FSM Account, procedure for not followed
from 1966-1970, 287
signing, 501 clean(ing),
FSM commissions are never held up for once a of one's body, 339
week check signing, 501 public expecting clean,
pleasant quarters and smart,
guide by which weekly checks are made up, friendly
service, 232
submitted to signers, signed and sent, 576-577 clean hands,
419
lines modified, 517 Clear(s),
Main Account check signing done in the presence of leaders and,
220, 221
FBO and Finance Enforcement Officer, 518 only Clears
and OTs will survive this planet, 278
policy on, 517-519 program to assembly-line Clears, 35
three reports required for, 576 year of the, 36
Chief Officer, minimum training expected of a, 128 clearing,
childhood, DMSMH was written to begin the clearing of a
clean hands and, 419 planet, 278
is quite lawless, 419 group, clearing a, 323
training begins in, 331 leadership and, 220
600
SUBJECT INDEX
clearing (cont.) come-on dissemination (cont.)
our target is a cleared universe, 65 keeping the prospect's
appetite for knowledge and
we'll never clear the planet just by collecting mystery
well stimulated, 245
advance donations, 579 reach strengthened by, 245
Clearing Course, program to operate the, 35 use of, 245, 246
clichk(s), comfort, morale and, 338
clich6-ridden copy, 260 comm; see communication
definition, 262 command channels, FBO's warnings and suggestions
example of clich6s used to handle all downstat are
usually authorized by, 516
situations, 67 command decisions, examples, 515
client; see customer Commanding Officer; see Executive Director
clinic, wrong sequence of manning org making a, 113 command line, comm
line differentiated from a, 165
clique(s), comm basket; see basket
executive forming a, I comm cycle; see communication cycle
PR lends itself to the use of, 376 Committee of Evidence, Comm
Ev,
CLO; see Continental Liaison Office for absence from post
resulting in stats crashing, 374
clothing, kept clean and functioning, 339 for accepting illegal
orders, 154
for relaying or carrying out a legal order in such a
CO: Commanding Officer way as to make it unworkable, 154
cockroaches, 324 offenses; see offenses
coercion, PR, intelligence and, 413 comm line; see communication line
"cola" and "uncola" ads, 243 commodity, commodities,
collapse; see also contraction; decline; down statistic; banking and,
552
failure; slump finance as a, 509, 511
commonest reason for, 179 more money around than commodities,
result, 555
condoning or contributing to circumstances or training and
processing as, 231
offenses capable of bringing a course, section, common sense,
exec lacking, 374
unit, department, org, zone or division to a state
Commonwealth, programs regarding Commonwealth
of, 375 orgs and areas, 35
due to no or weak orders, 9 communication(s), comm, communicating;
see also
due to not executing Flag planning and its programs
ARC; copy; despatch; letter; message; particle;
and projects, 86-87 telex; traffic
how it can occur, 75 ad copy is a, 265
orgs that run vs. those that collapse, 16 Admin Scale and,
324
rationalization of, 67 ads and, 265, 266, 413
reason for, 86-87 affinity, reality and, 157, 271, 379
collation, definition, 253 audience, how to communicate to an, 249
collection(s), Axiom 28, 413, 417
advance collections and bounced checks, 497 channels of, 413;
see also channels
bounced check, re-collection of, 497 component parts of, 413,
417
credit collections vs. bills paid, 567 contents of the comm is
secondary to the fact of a
Div 3 collections, what they have to do with, 495 two-way
comm cycle, 404
FBO checks all daily income collections before issue correct
comm, basic elements of, 161
of any invoice of receipt, 496 cure for org with no
comm discipline, 163
FBO demanding income increase where past cycle of
management and, 85
successful collections have been neglected, 505
definition, 413, 417
marketing, economics, delivery and, 226 demanding correct
comm, 161, 162
Registrar, Ad Council, Exec Council and Div 3 design that
communicates, 255
responsibility for, 499 disorganized areas and, 80
Treasury Division and, 567 does not need to be two-way, 413
Collections Section, Income Note Collections duplication and, 266,
413, 417
essence of planning is, 76
Summary and, 575 executives and, 76, 94, 143, 164
collective-thought, finance and, 567 exercise of laying out network
of, 86
Colombia, 50 exists to be replied to or used, 404
color(s), fast communication is most easily done by
as a channel of communication, 413 comparisons, 242
direct people's attention in color choices, 247 formula of,
413, 417
knowing how to use color depth perception, 247 goodwill and
communication lead to the material
color separation negatives, 253, 258 exchange of valuable for
valuable, 259
color wheels, 247 goodwill, word-of-mouth advertising and, 86
half-reports or generalities vs. demanding full
combat unit, morale in, 338 particulars, 162
come-on dissemination; see also dissemination having a place to
put and receive comm, 162
advertising and, 248 having standard lines and routes for
particles to
curiosity and, 245 follow, 162
definition of come-on, 245, 246 if post is supposed to
originate, it does so, 161
DMSMH is not an org come-on leaflet, 278 implies that
somebody is reached, 380
enforcing understanding on the reader violates includes
receiving, understanding and relaying
come-on, 264 plans, 77
601
SUBJECT INDEX
communication(s), comm, communicating (cont.) communication line; see
also channel; flow line; line;
in exchange for promotion, 259 route
is possible in the presence of leadership, 220 administrator
can make things happen at the othei
Key Ingredients and, 76-77, 85-86, 94 end of a, 104
lack of comm expertise, effects of, 161 command line
differentiated from, 165
leader must be able to give and receive, 220 definition, 165
Man likes to, 291 establishing and maintaining of, 104
marketing piece which does not communicate to the executives
and, 165, 167
intended public, 249 fast flow system and, 166
"mass media" communication is guided by the PRs find a point
from which to put out a, 429
of special interests, 380 finding out how much it cost
weekly to keep in org
message and, 404, 414, 417 basic comm lines, 581
messages do not travel on no line, 405 forwarding an enemy comm
line, 438
HCO not having enough people devoted to getting
most important point of ARC triangle is, 272 . n comm
lines, 163
must be such that it can be understood and will not I
be misunderstood, 76 holding the comm lines of
Scientology and its
network of communication in Scientology, 86 service in an
orderly state, 219
no comm discipline, effects of, 162 horizontal, 165
nonsuppressive comm, 162 how promotion to wrong publics
affects, 384
not accepting a comm that is not the post business jamming comm
line in PR, 380
of the originator, 162 never forward an enemy
campaign on your own or
not always received or studied, 94 other lines, 439
one demands specific names and instances, not PTS has
trouble handling something over a long
generalities, 162 distance comm line, 104
one does not accept a comm that does not belong to quality
degrade in promotion cuts our, 260
him, 162 someone who perverts comm lines causes
origin sent to the right terminal that handles
trouble, 154
that, 161 what can happen if command line is confused
out-reality breeds out-comm and out-affinity, 324 with,
165
person not being able to communicate as there are world depends
on our, 260
no terminals to him, 80 communication systems, PR use of,
376
photograph is a, 265 communicator,
planning and, 76 categories one covers, 21
plans and, 77 defending his or her executive, 23
PR and, 376, 379-382, 4049 413 definition, 21
PR which seeks to incite hate will not have the does nothing
else for anyone else, 21
communication value of a message that carries duties
and actions of, 21-23
actual affinity, 381 executives earn communicators, 19
rapid communication, achievement of, 242 frees executive's
time, 23
rapidly communicating the unfamiliar, 242 keeps an LRH Comm-
type log, 23
skills a PR needs to comm to the media, 485 noncompliance list
and, 23
stable terminals and, 80 policies one should know, 23
surveys and, 266 policing compliance for a senior exec, 23
truth has comm value, 381 prolonging term of appointment of
exec, 23
understanding and, 157 purpose of, 23
use of positioning in, 244 shedding hats, 21
vocabularies have to be increased before time machine and,
23
comprehension and communication occur, 319 title of a,
23
what correct comm is the symptom of, 164 who has
communicators in an org, 20
what happens to it with lies, 379, 380 communism; see also socialism
what happens when an enforced communication Bertrand Russell
and, 390
channel carries only lies, 380 dedicated to destruction
of capitalism, 147
what it implies, 380 grew up and flourished during
capitalist's reign, 100
with high affinity one also has a high reality and a
individual not producing in a, 223
high communication, 379 communist(s); see also socialist
word-of-mouth advertising and goodwill, 86 Paul Robeson and,
390
communication center, one has to have a place to put propaganda
technique used by, 410
comm for delivery, 162 Reds and Democrats getting
ready to hit an atomic
communication clerk, exec as a, 165 button, 278
communication cycle, community public, definition, 383
ads and the, 265 comp(s); see completion(s)
advertising violating the, 405 company, companies; see also
business; corporation;
ARC break from long string of non-comm group;
organization
cycles, 215 campaign to enhance company's image (as
part of a
comm with the comm cycle being in first must exist
strategic plan), 135
before it carries any message, 404 cleaning up and
reviewing the current operation
in social intercourse, 405 of a, 135
manners and, 405 concentrating on already-established clientele
while
PR and, 405 neglecting potential publics, 135
two-way comm cycle; see two-way communication continuously
put there by one or another form of
cycle administration, 75
602
SUBJECT INDEX
company, companies (cont.) complement (cont.)
do not work just because they are there or are importance
of, 357
traditional, 75 lack of standard complement, effect of,
357
example of what happens when one folds, 555 one for every
individual org, 357
few individuals have any concept of their, 319 org board
and, 357
frequent transfers keeping the entire group small, trouble with
personnel until complement is laid
disordered and confused, 75 out, 357
inefficient areas, usual reason for, 302 without basic
complements orgs get misposted, 357
in floundering turmoil, reason, 76 completed staff work, CSW,
Key Ingredients and, 74-79 "CSW please," definition, 160
longevity of, what it depends upon, 79 effects of juniors who
don't do, 160
losing its execs to companies where there is "more enforcing
CSW, 162
opportunity for expansion," 135 one never accepts a
problem unless it has with it a
new company should be established first as a safe sound
recommendation by originator, 162
point and then as an operating point, 429 problems
brought to seniors instead of, 161
no company continues unless one continues to put it completing,
let people finish the job they are on, 282
there, 75 completion(s),
no company has totally clean hands, 419 completed
intensives and completed courses are the
old companies could be said to be "that collection keynote
to an org's prosperity, 200
of incomplete and abandoned projects which is
enrollment vs., 12
confused and failing," 77 getting Tech completions,
example, 118
organizing to stay level or seeking to grow high gross income
and low completions, what it
smaller, 28 means, 12
org is not a commercial company, but the center of keeping track
of Staff Status overdue
a religious movement which is changing the
completions, 296
society, 200 low Qual and low completion (statistics)
will mean
perpetuation of, 75 eventual collapsed FSM statistic,
12
product and, 28 tolerating a collapsed completions graph, 13
should work itself out of debt, 555 complex(ity),
speed of other orgs and companies compared to any degraded
being supplies only complex ideas, 57
Scientology org, 540 test of the administrator is
complexity of situations
strategic plan correcting bad situation and turning it
and things handled, 104
around into a highly profitable expanding
scene, 135 compliance; see also done; execution
suppressive, penalizing tax percentages and bank bad news is
in direct proportion to failure of, 24
interest rates, effects of, 555 competent higher-toned
beings understand orders
team, company is a, 120 and comply if possible, 57
thorough accounting done of company definition, 125
books, 135 is a done target, 125
transfers and, 75 never issue an order to get an order you
have
viability; see viability already issued complied with,
71
what it needs to expand, 28 noncompliance; see noncompliance
whispering campaign and, 419 no one there and, 82
why an administration system of some sort is not-dones; see not-
dones
necessary to perpetuate any group, 75 three conditions
wherein you get no answers or, 82
with heavy debts has to plan even if it is just to stall
when people can't get it done, find people who
off creditors, 76 can, 199
comparison(s), composer,
fast communication is most easily done by, 242 listening to
his compositions from audience
positioning and, 242 viewpoint, 269
competence, competent; see also ability; cause; skill of a, 269
efficiency; skill composition,
analyzing an executive's, 142 definition, 256
defeated by rapid transfers, 280 "eye trail" and, 256
definition of being competent, 339 mood lines, 256
effect vs. able to have an effect upon one's what you are
working with in, 256
environment, 339 comprehension; see understanding
environmental control and, 339 computer(s),
followers require competence in leaders, 143 can keep track of
things and operate to catch things
hatting and, 350 which, undone, wreck things, 122
incompetence, definition and results of, 340 can't do actual
work, 122
incompetent vs. competent person, 339 management use of, 122
org's stats totally reflect the production and targets and,
122
competence of the org, 211 world has gone computer, 122
respect and, 143, 207
understanding, added to competence, is probably concept.,
understanding ceases on going past a
the most ideal character of an exec, 143
misunderstood word or, 318
we want certain and competent people on post, 366 conclusions, don't
take the conclusions of a junior, 199
complement, condition(s),
"assigning a complement," definition, 357 Affluence
condition; see Affluence condition
definition, 357 assigning conditions to caught-up backlogs, 11
603
SUBJECT INDEX
condition(s) (cont.) conflict(s) (cont.)
cycles of lowered condition and raised group conflict and
disintegration, 322
condition, 340 confront(ing); see also observation
Danger condition; see Danger condition ability to confront,
handle and control mest and
Doubt condition; see Doubt condition people, 339
Emergency condition; see Emergency condition communication and,
417
enforcing conditions, 66 evil, confront of, 65, 424
Ethics Officer getting the condition he failed to PR personnel
and, 316
enforce, 64 toughness and, 207
Exec Council assigning conditions to divs on the why SP is a
no-confront case, 65
basis of the GDS, 576
Exec Council assignment of conditions to divs, 577 confusion(s),
confused; see also chaos; dev-t; disorder;
expansion is the whole reason you are assigning
distraction; noise
conditions, 64 alignment vs., 125
extreme conditions of personnel, 296 executives and, 81
find a point from which to put out a comm line, 429 failure
to grasp confusion and the stable datum as a
finger faltering "on the trigger," 66 source of dev-t,
80
hitting the real condition that applies, 65 false tech and,
214
how to assign, 63 frequent transfers keeping the entire
group small,
internal demand of one staff member to another
disordered and confused, 75
determines condition of group, 562 how you involve
yourself in potential confusion that
Liability condition; see Liability condition requires
extraordinary solutions, 542
Non-Existence condition; see Non-Existence if person holding
post isn't really holding it, 80
condition if post not held by someone, 80
ne gets the condition he fails to correctly and modern
society tends to confuse and unstabilize
promptly assign and enforce, 66 persons with its
hectic pace, 350
one must expand as the only safe condition of order vs., 81
operation, 28 org board and, 80
penalties applying after thirty days to those new on person
who is too confused or out-ethics after
post, 64 groove in, handling, 366
Power condition; see Power condition stable datum and, 80, 81
requires all the graphs to be wholly accurate in a zooming all
over the place, 80
conditions assignment, 63 Congress, US President's PR trying
to influence, 379
SPs and DBs detected by conditions correctly congressmen, PR
employees bribing or lying to, 377
assigned, 65 connections,
strategic planning and, 137 anti- Scientology or non-
Scientology, 286
Treason condition; see Treason condition finding out who
the associates and connections of
what you are assigning conditions to doesn't the top dogs
in the area are, 429
expand, handling, 64
what you are assigning conditions to really doesn't conscription,
400
exist, handling, 64 consequences, prediction of, 210
when stats won't come up, you drop the condition consideration,
communication and, 413, 417
down, 65 consignment, of books, 546
why you assign and enforce conditions, 66 consistency,
conductors (railroad), 308 impact and, 263
conference(s); see also council in promo copywriting, 263
Advisory Council; see Advisory Council consumers, clumsy or
nonfunctioning sales activities
bogging, reasons for, 1 penalize producers and, 328
Executive Council; see Executive Council consumption, consume,
failing to notice and nullify arbitraries, 2 economics and, 144
inactive, reasons for, 2 eventually getting into production,
101
orders and, 2 exchange and, 101
seeking to solve the wrong problem, 2 importance of
consumption of the thing you're
confidence, confident, promoting, 259
becoming more stable, confident in life and more promote what
can be delivered and consumed, 259
powerful, 350 Cont FBO; see Continental Flag Banking Officer
frightened no confidence regarding a post, 370 continent(s),
how an individual earns back confidence, 207 evaluations of
continents are done at Flag, 201
how confidence in money gets spoiled, 147 FOLO handles
overall org health of a, 201
in a team member, 207 LRH sending continent into Power, 73
in management, 153
in one's ability, 49 Continental Executive Division, 13
in one's self, 207 Continental Finance Director, Continental
Finance
in one's teammates, 207 Office headed by, 522
leader and, 143 Continental Finance Office,
money and, 144, 147, 552 copy of approved FP sent to, 506
morale and, 338 definition of Continental Finance Office
person strengthened and made more confident by
expense,523
being given a post, 350 headed by Continental Finance
Director, 522
respect and, 207 stat analysis of F110 stats sent to, 507
conflict(s), Continental Flag Banking Officer,
caused by illegal policy, 322 appeal line to the, 564
604
SUBJECT INDEX
Continental Flag Banking Officer (cont.) contraction (cont.)
as senior of org FBO, 504 expansion vs., 28
definition, 522 how org establishes its own state of expansion
org FBO is under the, 522 or, 562
Continental Information Center, 87 survival and, 28-29, 33
Continental Liaison Office; see also Flag Operations tech going
out causing, 60
Liaison Office; Operation-Transport Liaison Unit that
which stays the same shrinks, 289
Action Bureau, 91 things either expand or they contract, 28
activities of, 87 when something seeks to remain level and
Bureaux Liaison Officer, duties of, 87 unchanged, it
contracts, 28
communication and, 85 why orgs shrink, 33
contains combined representatives of all why wrong sequence
of manning will contract an
management entities, 521 org, 113
cycle of management and, 85 control,
Data Bureau, 86, 91 ability to confront, handle and control
mest and
definition, 521 people, 339
definition of CLO expense, 522 communication and, 417
definition of CLO income, 522 CO or ED must have control of
his org, 198
definition of CLO/OTL reserves, 523 definition, 181
duties, 87, 89 environmental control, 339
duties of an OTL in respect to its CLO, 87-88 exec lacking,
374
emergencies handled by, 87 hatting equals control, 181
evidence of how good a CLO is, 520 how group can attain
control of its area, 361
expected to send far more to Sea Org reserves than increasing
control on all dynamics, 158
it consumes, 522 insisting other group members control
their
FBO in, 87 environment, 341
Finance Office representatives in, 488 knowledge,
responsibility and, 157
first duty of, 87 making anything go right and, 157
Flag planning and, 85, 86 only an org at cause can reach and,
181
FOLO as a dept in a, 521 org controls its field, 199
has direct comm with orgs, 87 person who is hatted can
control his post, 181
how it must manage lesser orgs, 520 power and, 181
is in charge of its continental areas, 87 PR area control;
see PR area control
Key Ingredients and, 85, 86 social order, control of, 219
major org for a, 520 statistics, control of, 211
making Flag planning become actuality, 85 top triangle and,
157
Missionaire Unit, 91 convening authority, Board of Investigation
findings
"noise" and, 89 and, 6
observation and, 85-88, 91-92 coordination,
orgs and OTLs observe for, 87 definition, 125
OTLs, Flag and, 85 description of good coordination, 120
purpose of, 85, 91-92 elements of, 120
pushing in Flag programs and projects, 87 essence of
management is, 120
quality of management expressed in stats of service Exec
Councils, Ad Councils, staff meetings, mini
org, 520 programs and, 121
reaching out to the wrong "finance pools" for management
and, 120, 125
support, examples, 521 strategic planning and
management
runs its own service org, 88 coordination, 134
WDC puts CLOs there, 521 what happens when it is missing,
120
what it is supported by, 522 cope; see also Phase 1; single
handing
what it must have, 91 becoming an overwhelm, 313
when it ceases to exist, 85 definition, 309
when it will become valueless and a burden, 85 departures
from hats has led into total cope, 310
when it will prosper, 85 example, 309
winning pattern, 88 if one copes too long without organizing
he will get
would coordinate all management units for that a
dwindling or no product, 116
continental area, 521 if you remain in cope, the demand
to cope
Continental Org, 13 increases, 309
contract(s), morale and, 116
expiring without being filled, 287 moving out of, 3 10
future contracts are a command decision, 515 person unable to,
342
signing a new contract and note before full-time post in cope,
handling, 310
training, 286 President of the US and, 309
training somebody up with no contract or note, 284 production
and, 116
contraction; see also collapse; decline; down statistic; way out, 313
failure; slump while organizing, 116, 309
admin going out causing, 60 copy; see also advertisement;
communication
Britain and, 29 alive and interesting, that attracts and is in
good
cutting back an expansion, 34 taste, 262
death and, 29 all-of-a-piece, 263
ethics going out causing, 60 assuming the viewpoint of the
eventual viewer, 268
605
SUBJECT INDEX
copy (cont.) copywriting (cont.)
communication, copy is a, 265 success stories and, 263
confusing copy that loses the reader, 264 survey is not a
substitute for assuming audience
definition, 253 viewpoint, 269
dull, clich6ridden or otherwise inappropriate, 260 surveys and,
235, 262, 263
estimating the impression that will be made by trends copy
can take, 262
the, 268 uneducating oneself as an audience, 270
examples of how audience might get wrong vocabulary to use,
263
impression from any ad copy, picture, etc., 269 what
one must understand to write good copy, 264
frame of reference in, 263 why any pictorial or written
material is done or
how ad copy can defeat its own purpose, 264 written, 268
impact, what it depends upon, 263 why some promo people don't
write good ads, 267
maintaining viewpoint throughout the, 263 wins and, 263
message and, 265 corporation; see also business; company
positioning and, 235, 243, 263 labor relations contact point
tends to go PTS, 43
precisely measured in rough layout, 257 Sea Org is not
part of any, 521
purpose of ad copy, 264 slipping away to bankruptcy, 541
questions ad copy must answer, 264
skill one must learn before doing or okaying copy corrected gross
income,
or materials for marketing purposes, 268 comparing FP
No. 1 against GI and CGI to tell
split-second timing in ad copy, 265 whether org is
viable, 578
survey buttons are not the message, 271 ensuring org never
spends more than CGI plus
surveys used for writing of, 235 reserves, 579
test of a piece of ad copy, 265 re-collected bounced check
added to, 505
turning out copy that shines with reality and salvaged
refunds are added into, 566
conviction, 263 special income can't be included in the,
530
why one writes copy, 268 special income, when it is added to
CGI, 530
writing of; see copywriting standard of living and, 203
copywriter(s), correct sequence, work and, 116
assuming the viewpoint of the eventual reader or cosigner; see
signatory
public, 268 Cossacks, 307
assuming the viewpoint of the originating
professional, 269 cost(ing)(s); see also expense; price
estimating the impression that will be made by the basic org
costs, why Exec: Council needs to know
pictures or copy, 268 them, 583
experience with the product or service being definition of
cost, 337
promoted, 263 definition of costing, 334, 510-511
giving any reader reality on an item, 249 effect of costing
on sales, 334-335
has to have reality on the item, 249 Exec Council meeting
weekly to review its basic
knowing his audience, 263 operational costs, 583
professional viewpoint, 269-270 figuring out weekly costs, 582
question copywriter asks himself, 262 finance comes unstuck
when it fails to "cost" an
reading one's copy newly from the beingness of the
organization, 337
reader,263 finding out how much is required for the basic
use of surveys, 262 organizational needs to merely keep
the org
what he uses to get his message across, 263 there, 580
copywriting; see also advertisement; communication; finding out
how much it cost weekly to keep in org
copy; marketing; message basic comm lines, 581
ad copy includes seven points of an ad, 264 FP Program No. 1
and, 583
ads and, 265 increasing due to more money around than
assuming viewpoint, 263, 268 commodities, 555
common fault in, 263 knowing cold the costing of vital and
other org
enforcing understanding on the reader violates
products, 512
come-on, 264 one has to estimate (cost) the
contribution of each
feed the surveyed button back to the public, 266 part of
an org, 337
fresh and truthful approach to, 262 questions to answer to
find out weekly costs, 580
getting the public's agreement to hear the stocks replacement
cost plus running expenses vs.
message, 271 gross sales, 578
hard sell; see hard sell undelivered service, cost of, 579
having a reality on your audience, 262 what it must take into
account to be real, 511
homework in, 262 why funds cannot be allocated to an activity
by
maintaining viewpoint in, 263 costing alone, 5 11
offering a service that is lasting, 264 cost accounting,
one does not describe something, one commands formula for
getting an idea of viability of a
something, 264 company, 578
people respond to direct commands in literature and looking
at what it costs to make services available
ads, 264 for public consumption, 578
personal experience with the product or service councii(s); see
also conference
being promoted, 263 Advisory Council; see Advisory
Council
positioning and, 243, 263 bogging, reasons for, 1
questions ad copy must answer, 264 Executive Council; see
Executive Council
reality on the product and its worth, 262 failing to notice
and nullify arbitraries, 2
606
SUBJECT INDEX
council(s) (cont.) Court of Ethics (cont.)
getting a council to function, know-how for, 4 for absence
from post without competent
inactive, 2 replacement, 374
seeking to solve the wrong problem, 2 when a situation becomes
a matter of full group
counter-effort, justice, 169
how to locate it, 14 Coventry, 44
to graph going up, 14 covert, alter-is is a covert avoidance of an
order. 57
counter-policy, crackpots, economics and, 205
handling obsession to set random policies or, 325 Cramming, manning
of, 180
hat write-ups with, 342 cramming, of strategic plan writers, 138
issued by seniors, 342 cramming orders, huge backlogs of, 190
operation of group inhibited by, 322 crash; see down statistic
third dynamic aberration and, 322
varieties of, 322 crashing misunderstood; see misunderstood word
counter-purposes, group and, 325 creation, bank is dead against the
creation of anything
country, nation; see also civilization; culture; group;
good,567
society; state; third dynamic creative role, assuming the,
269
administration and, 75 creativity, PR and, 415
arbitrary which destroyed a, 3 credit(s),
changing the ruler can destroy a portion or the actions which
if not done cause poor credit, 577
whole, 75 bounced checks showing in customers' files as
economic booms and depressions, probable basis
credits, 497
of, 340 collecting Qual credit invoices, 495
expanding demand for its products, 28 Div 3 collections and,
495
expansion vs. contraction, 28 keep your credit excellent as
a second cushion, 567
failure under worker-oriented executives, 16 Pubs Orgs and, 546
few individuals have any concept of their, 319 creditability,
collapse of, 435
five-year plans, 75 credit collections, bills paid vs., 567
have spent decades in floundering turmoil, creditors, dunning the
org, 579
reason, 76
how to bring about a great political reform or credit standing,
promotion of, 517
improve a failing country, 47 Creel, George, 389
lack of purpose and value causing unrest, 312 crew; see staff
longevity of states, what it depends upon, 79 crime(s); see also
offense; overt
no country continues unless one continues to put it de-
aberrating crime from society, 351
there, 75 entire cause of, 306
no nation has totally clean hands, 419 lack of money or being
broke as a, 148, 189, 277
old countries could be said to be "that collection of person
without purpose committing, 305, 312
incomplete and abandoned projects which is purpose and,
305
confused and failing," 77 unscrupulous use of PR
techniques have brought
PR having too limited a role in the affairs of, 395
about an atmosphere of war, crime and insanity
prosperity failing, foremost reason for, 177 on the
planet, 377
reason things do not run well in a, 308 welfare and, 305,
312
"third world countries" giving partial exchange, 561 when a
person will commit them, 312
transfers and, 75 crimes in Scientology; see also offense; overt
which produce little are given huge handouts, 328 abusing
statistical management, 191
whispering campaign and, 419 book wastage, 546
courage, leader and, 143 leaving areas in an org unmanned, 281
course(s); see also study; training making a hole in one place to
remedy a hole in
being completed before pushing on with staff another, 281
status, 295 money wastage, 546
completed courses and org prosperity, 200 neglect of
responsibilities resulting in a catastrophe
enrollment; see enrollment even when another manages to
avert the final
essential courses for training execs to manage
consequences, 375
successfully at org level, 128 personnel errors as,
280, 282
FEBC; see Flag Executive Briefing Course rapid shifts of
post, 281
Hubbard Causative Leadership Course, 106 representing a
scene to be different than it actually
OEC; see Organization Executive Course is to cover up
crimes and escape discipline, 170
SHSBC; see Saint Hill Special Briefing Course scrambling a
unit, section, dept or div with
Staff Status 0; see Staff Status 0 transfers, 352
stats crashing in a, 374 there are always other crimes when
you get a false
course materials, FP Program No. I and, 581 report, 66
Course Supervisor(s), sequence of manning of, 113 training a person
for tech but not admin and
court(s), Legal going PTS in contact with SP putting him in
admin, 281
courts, 43 using the Tech Divs as personnel pools, 281
courtesy, manners and, 403 criminal(s),
criminal or antisocial conduct occurs where there is
courtliness, manners and, 403 no hat, 331
Court of Ethics, criminal or juvenile gang is a substitute for
First Dynamic Danger Formula and, 173 society, 306
607
SUBJECT INDEX
criminal(s) (cont.) cycle of management, 85
"exchange" condition of, 561 cycles of action, stats show
completed cycles of
org that isn't hatted goes weak and, 183 action, 190
psychologist teaches blessings of being a crook, 536 cynical,
relationship of lack of adequate leadership to having PR
easily becomes a cynical activity, 377
a criminal element, 218 what makes a cynical world,
380
rip-off and, 561 Czar, Russian, 394
scrambling up a working installation with transfers
is, 352
space societies became criminal societies, 218 D
substitute for a society and, 306
transfer is the wrong answer for a, 299 Danger condition,
unhatted persons becoming, 161, 351 assignment of, 42, 169
criminality, definition, 218 bypass and, 171
criticism, Director of I & R assigned Danger if Ethics Officer
any order is really a, 71 had to be shot, 64
attainment of one's standards is not done by, 339 downstat
person or area and, 169
standard in-tech criticism, 138 Exec Sec inspects physical
areas of, 64
crook; see criminal for a program that is not functioning, 42
cropping, two types of, 257 greater bills than money with which to
pay
cross order(s); see order(s) them, 582
C/S; see Case Supervisor how an unmanned post might get up to
Danger, 66
one gets the condition he fails to correctly and
CSI; see Church of Scientology International promptly assign
and enforce, 66
CSW; see completed staff work org that is in a Danger condition
as regards the
Cuba,423 society, 582
cubism, 256 reasons for, 171
cults, religious and psychiatric, 39 Danger Formula,
executive and, 94
culture(s), cultural; see also civilization; country; First Dynamic
Danger Formula, 173
group; Man; organization; planet; society; third dangerous
situation, sinking trend lines and, 13
dynamic; world
change slowly, 233 Danger Rundown, 173
cultural decay when the insane are put in dark age, cause of, 28
charge, 340 data, datum; see also information
de-aberration of, 47 channel by indicating where and how to
get the
dying cultural values, 288 data-never just give the data,
245
group expanding into a decadent culture, 340 data an executive
wants is in statistics, reports and
group that inherits the, 341 briefings, 166
how to bring about a great political reform or false data;
see false data
improve a failing country, 47 fill the vacuum of
omitted data with factual
key to every great movement and bettered culture data,
421
on this planet, 330 Law of the Omitted Data, 420
manners and, 403 MU blocking off further ability to study or
apply
perpetuation of, 75 data, 318
rituals of human relationship, 403 mystery vs., 246
curiosity, come-on dissemination and, 245 PR finds out the data
before he acts, 437
currency; see money sources of, 166
customer(s), client(s); see also public those nearest the scene are
sometimes better armed
accepting wrong customers (like psychos), and with,
26
forcing them on the org, 176 where there is no data
available people will invent
bounced checks and, 495 it, 420
concentrating on already-established clientele while Data Bureau,
neglecting potential publics, 135 at Flag, 86
development of new, 135 CLO and, 86, 91
influx of new recruits or new customers tends to Data Files, mini
program copies to, 199
unsettle an area, 340 Data Series, locating and isolating
situations in an org
lesser orgs flow customers to major org, 520 with the, 345
when FBO is the customer's devil, 495 dateline paying, dateline
payment,
customs (government branch), PRO area control ensuring dateline
policies are applied, 518
and, 408 FP and, 573, 582
cutative, relaying policy on a cutative basis, 322 DB; see degraded being
cutting, dead agent, description, 381
definition, 253 dead agenting, dead agent caper,
where it fits on the assembly line for produced always
document the truth to oppose lies, 435
promo, 252 basis of, 422
CVB Account; see Claims Verification Board Account definition of dead
agenting, 422
cycle(s), disprove every rumor, 423
marketing cycle, 249 documents and, 381, 435
of lowered and raised conditions, 340 examples, 421-424
608
SUBJECT INDEX
dead agenting, dead agent caper (cont.) degradation, degrade(s), degrading;
see also downgrade
in first book of Chinese espionage, 422 black PR and, 415
is best tool to counter black PR, 398 people find losing post
or job degrading, 350
proof in whatever form is the subject matter of, 422 quality
degrade, definition and causes of, 260
use of, 381, 398 quality degrades in promotion, effects of, 260
dead agent pack, 423 too vicious degradation can be exploded when
it is a
Dead File Unit, may go PTS on all the entheta lie, 415
letters, 43 why welfare money degrades, 146
deadwood, degraded being(s),
going overlooked, 289 alter-is and, 57
weeding out of, 135 big being vs., 57
death; see also succumb; suicide condition assignments can detect,
65
contraction leads to, 29 lies and, 57
retired men and, 223 mild seeming or even "cooperative," 57
route up from, 157 noncompliance and, 57
rumors, bad or good, kill orgs, 539 one who is too much a pc
to be a staff member, 57
death camp organizations, 330 painfully indoctrinated in the
past. 57
death camp school, 318 processing a, 57
death rattle, for an org, 332 PTSness and, 57
debit(ed)(ing), ratio of big beings to, 58
bounced check debited to account of person who reason
degraded beings alter-is, 57
wrote it, 497 resents, hates and seeks to obstruct any
person in
FBO debits bounced check to the org with a minus charge,
57
invoice, 496-497 should not be on staff, 57
debit invoice(s), FBO duties regarding, 505 SP and, 57
debt(s); see also bill; expense suppression and, 58
bills owing, definition, 566 degraded scene, black PR and, 416
bills stat, what is included in the, 566 delivery, deliver(ing);
see also service
FBO recording any loans from Sea Org reserves and always try to
deliver a better job than was
any debts to it, 504 ordered, 562
lost stock creates indebtedness, 545 attack making it
impossible to, 428
more effort to collect debts than to make new backlogs in
delivery vs. viability, 579
income, 17 backlog vs., 12
never contract bills or debts unless the money is battle plans
and, 126
immediately in sight to pay for them, 565 bounced
checks vs., 496, 497
obtaining service facilities without driving org into
building up unused advance payments, 538
debt,583 civic and legal trouble by not getting
results, 12
personal, 286 civilization can break down around the point
of, 336
"running into debt" defined, 561 commercially it is well in
hand, 328
statement that tells one the total monies owed by condition
where no org delivery will occur, 336
the org for that month, 574 cost accounting and, 578
undelivered service as a liability, 579 cost of delivering
an intensive of auditing or book
debug, debugging, two years ago is not what it will cost
today, 579
Admin Scale and, 324 delivering what you offer, 211
bugged projects surveyed for illegal policy, 323 deliver what
is promised when it is expected, in
deception, is not a legitimate PR action, 436 sufficient
volume and adequate quality, 336
decision, arbitrary and, 3 delivery personnel out on regging tours,
373
decline; see also collapse; contraction; down statistic; demand and,
149
slump doing a survey out of invoices to increase
delivery
know best and, 153 volume, 238
social decline, 306 each staff member contributes to, 200
decorum, manners and, 403 effect of delivering training and
processing with
defense(s), defend(ing), superlative technical application,
231
attack; see attack emphasis on GI without comparable
emphasis on
best defense against intervention by seniors, 27
delivery, results of, 113
central reserves are used for, 491 excellent flubless
product, deliver an, 287
group that originates nothing but only defends in excellent
results and, 429
the face of threatened disaster, 75 exchange and, 145,
149, 200, 561
inclusion vs. short-term defense actions, 330 expansion
and, 28
management reserves are used for, 489 failure to deliver is
the one point beings do not
one cannot defend himself in a point that has no
forgive, 336
defenses, 428 "fair exchange" defined, 561
safe point takes consideration over. 428 fatal to create
want and demand where no delivery
is going to occur, 249
defensive answer, 84 forcing all beans into stepped-up delivery
while
defensive PR, 381 neglecting promotion and sales, 510
deficits, FP Program No. I and, 581
budget deficit, 540, 554 FP should not be more than org's
VSD, 538
governments and, 540 gear up to really deliver, 200
deflation, finance and, 337 getting Tech completions, example, 118
609
SUBJECT INDEX
delivery, deliver(ing) (cont.) delivery, deliver(ing) (cont.)
giving something more valuable than money was safe point
and, 428
received for, 561 sales; see sales
good technical delivery and good PR, 231 Sanity Scale and,
327, 328, 335-336
goodwill and, 231 selling something that can be delivered,
235
greater the service capacity utilized, the greater the senior
endangering ongoing delivery, 374
service delivered, 556 should be delivering at a rate
matching what org is
greater the service delivered, the greater the
collecting, 538
income, 556 solvency and, 145
gross income and, 113 someone is a potential repayment threat
if not
group which takes in money but does not deliver
delivered to, 579
anything in exchange, 561 stacking up collected but
undelivered services,
hard to sell what can't be delivered, 334 effects of,
512
high quality delivery related to goodwill, 231 standard
admin and, 73
how money as a VFP can prevent, 336 straight nonsquirrel
product, delivery of a, 29
how sales made go undelivered or poorly delivered taking in
orders and money and delivering exactly
or even refunded, 510 what has been ordered, 561
humanities failing to, 328
income collected on which service is undelivered is taking
into account existing and potential delivery
really unearned income, 538 capability, 579
income for something the org cannot now deliver, tours are
vital to income and, 373
handling,530 trouble from not delivering, 12
income planning and, 573, 579 undelivered service as a
liability, 579
income planning taking into account handling value of services
delivered; see value of services
backlogged delivery, 579 delivered
inflation vs. paid- for-but-not-delivered service, 579 "We
promise and promote what we can
is the most susceptible to breakdown in any org, 335
deliver," 249
law of irreducible minimum and, 335 what happens if you
don't, 145
letters and, 211 what it is vital that a person know for
delivery to
limiting income and delivery potential by not
occur,336
spending what one should in order to increase when a
VFP does not get produced and cannot be
inflow and, 578 delivered, repair the earlier steps
of its
manning delivery posts, 180 production, 335
marketing and, 249 why one has to establish what people want
that you
marketing, economics, collection and, 226 can deliver,
149
mini programs and, 200 with established PR area control,
delivery is put
no delivery, evidence of, 12 in, 429
not delivering, 12, 145, 328, 336, 512 you cannot deliver
without somewhere to deliver
offering what you can deliver, 211 it, 429
opening up new fields for delivery standardly, 374 you cannot
sell what you cannot deliver, 429
org, demand; see also want
must not be permitted to spend on an average attempted
servicing in the absence of, 32
more than its level of, 538 being created without
handling suppressives, 34
should be delivering at a rate matching what it is
Book One as the source of all subsequent public
collecting, 538 demand, 559
that can't sell, train and deliver New Era concentrating
only on creating demand in those
Dianetics, 202 already demanding, 33
that received income and didn't deliver, 579 continuous
expansion of volume, organization
paid-for-but-not-delivered service taken into account
and, 33
when doing an FP No. 1, 579 determined by quality of
product, 282
part of or a corrupted version of what was ordered dissemination
and, 33
being delivered, 561 Div 6 responsibility for building
up, 145
personnel turnover reduced by delivering an ethics system
exists to prevent blunting of, 30
excellent product, 287 expanding at the rate of, 282
PR area control and, 428, 429 failing to expand with new, 33
preventing sudden absence of adequate staff or fatal to
create want and demand where no delivery
delivery facilities, 512 is going to occur, 249
primary concern of every staff member is that org is finance
and, 33
delivering the best tech quality possible, 232 force
used only to shut down false anti-demand
production line breakdowns and, 335 factors, 30
promise and, 249, 336 fulfilling the created demand, 249
promoting what can be delivered, 249, 259 getting paid for
supplying a, 226
promotion and, 259, 334, 510 how to prevent blunting of, 33
promptly and with courtesy, 561 income demand duty of FBO, 499
quality of delivered product determines demand, 282
increasing, 33, 149
raised by targeting, 126 internal demand of one staff member
to another
refunds vs., 200, 510 determines the condition of the
group, 562
relationship of promotion, sales and delivery as marketing is
supposed to create want and, 249
income sources, 510 must be established by surveys and
created on the
relationship of promotion, sales and delivery to basis
of what is found, 148
viability, 578 must find or create a demand to exchange
rip-off defined, 561 something, 148
610
SUBJECT INDEX
demand (cont.) Dept I (Routing and Personnel) (cont.)
nation expanding demand for its products, 28 losing touch in
big org, solution for, 180
never finally shut off a possible demand, 30 making a Dept I
that really flows in personnel, 178
new demand is expensive to develop, 33 making a fat Dept 1, 180
one can only expand by external demand for the personnel
demands, handling of, 179
product, 30 personnel prediction, 347
one finds or strengthens or creates a, 226 personnel
troubles, cause of, 369
one must leave crack in door because demand may priority for
being manned up, 113, 180
develop there, 30 Dept 2 (Communications),
only thing which will limit an expansion to meet Exec Esto
does not put in Dept 2 or act as
demand, 282 Dept 3, 179
orgs shrink by not creating new, 33 no Dept of Comm,
handling, 64
policy is calculated to ensure continued and Dept 3 (Inspections and
Reports),
widening demand, 29 communicator's use of, 23
public demand for service is dependent upon Exec Esto does not
act as, 179
goodwill, 231 issues that must be well known by, 115
public demand for the product of Dianetics and personnel
demands and, 179
Scientology, 560 sequence of manning up, 113
SP is an anti-demand factor, 30 who Dept 3 advises of all
extreme conditions of
supplying the, 148, 226 personnel, 296
when demand is assured, 29 Dept 4, income and, 200
you may only comfortably and properly expand into
demand, 30 Dept 5, income and, 200
demandingness, leadership and, 143 Dept 6,
democracy, democracies, income and, 200
committees and, 5 sequence of manning up, 113
great weakness in, 5 Dept 7 (Income),
terrible habit of, 5 Collections Section; see Collections
Section
Democrats, 278 FBO daily verifies and collects all income received
demonstrations, protest PR and, 399 by,488,490
demotion; see also dismissal income and, 200
awful jolt in losing one's post, 285 sequence of manning up,
113
promote-demote, cause of, 285 Dept 8 (Disbursements),
all expense commitment is by written order
department(s), prepared by, 518
always some individual assigned as responsible for Disbursement
Section; see Disbursement Section
work or production of, 155 FSM commissions and, 501
bringing about a resurgence of a, 198 guide by which weekly
checks are made up,
building by stable terminals in organizing depts, 81
submitted to signers, signed and sent, 576-577
CO or ED reinspecting a, 199 importance of bills payment
lines being in, 517
developing concepts of organization and order one pays only
what FP has okayed to be paid and
in, 201 how, 576
don't unmock a working installation, 352 refunds and
repayments of prepayments, 498
frequent transfers, effect of, 75
has an assigned statistic which represents its work or Dept 9,
production, 155 audits on FBO accounts are done by, 513
having similar functions are grouped into Bank
Reconciliation Section; see Bank
divisions, 185 Reconciliation Section
keep departmental stats high, 287 duty regarding post changes in
the org, 365
mini programs and, 198, 199, 201, 202 Dept 13 (Personnel
Enhancement),
"quicksilver personnel" scene crashing stats arranging work so
no part-time study can occur,
in a, 374 Dept 13 handling for, 284
sequence of posting of various depts, 113 correcting poor
performance on post, 298
statistic, every dept has a, 155 personnel programing and, 283
those which are GI sources, 200 reports of poor post
performance to, 298
Dept 1 (Routing and Personnel), Staff Training Pgm No. 2 and, 294
beating down reasons we can't hire anyone, 284 why it was
created, 283
DC, Joburg and SH highest peaks were built from Dept 14
(Correction), forcing recruitment, 284
Dept I viewpoint, 180 Dept 17, use of come-on by, 245
don't unmock a working installation, 352 Dept 18, income and, 200
Esto system and, 178-180
evolves the org, 180 departmental income sheets, Ad Council has
copies
Exec Esto's first post is Director of, 178 of, 499
extended into each div, 180 department head(s), director(s),
hatting responsibility of, 370 Ad Council advised by, 572
indicator that Dept I is goofing its recruiting are
executives, 141
actions, 284 establishing quotas, 156
is a hot seat in personnel-starved org, 179 FP and, 570, 572
issues that must be well known by, 115 seeing that any
necessary purchase orders from their
keeping org board statuses in PT, 295 depts are sent to
the div head, 570
keeping staff personnel files in PT, 295 who is worth his
weight in gold, 198
like Grand Central Station at rush hour, 179 who takes
initiative, 198
611
SUBJECT INDEX
departure of personnel; see also blow Deputy FBO for M.O.R.E. (cont.)
area that can't keep its people, causes of, 303 signatory on
Finance Office No. I and 2 Accounts,
hope of a betterjob elsewhere, 305 495, 513
overload causing, 305 signatory on HCO Book Account, 495, 518
depository, stats of, 549-550
service capacity utilized is the depository for an tapes, films
and cine equipment, duty regarding,
FBO, 556 548-549
up to an FBO to increase his, 556 tools of, 560
deposit slip; see bank deposit slip translated books and, 549
depravity, freeing one from, 47 weekly condition of, what it is
based on, 550
depression(s); see also down statistic Deputy FBO Network,
basic economics and, 205 direct push for individual org
expansion, 551
caring nothing for the org resulting in, 16 future of this
planet may well depend on formation
org depressions, what they are signaled by, 163 of, 551
probable basis of national economic booms hats of promotion
or sales may not be offloaded
and, 340 on, 557
proportionate marketing vs., 274 international control of
marketing, promotion,
what it is the consequence of, 16 advertising, PR, etc.,
560
dept; see department org expansion and, 551
deputy; see also deputy system Deputy Service Product Officer for Books,
549
every exec and technical expert should have a deputy system; see
also apprenticeship; deputy
deputy in training, 332 apprenticeship and, 332
every key post should have a, 347 description, 332
key post and, 332, 347 easily the best system, 332
means a double posting pure and only, 333 economics of, 332
rule is deputy every post and newly deputy them expansion
and, 332
when promotions occur, 332 hiring and, 332
thorough training as deputy before putting any lack of it
can be very destructive, 332
person on a major post, 298 rule for, 332
use of, 333 deserts, Earth and, 275
Deputy FBO for Marketing, Meters, Books, Tapes and design(s),
Films; see Deputy FBO for M.O.R.E. ads and, 235
art forms and, 255
Deputy FBO for M.O.R.E. (Marketing of Org as a channel of
communication, 413
Resources for Exchange), basics, 255
Book Account Stock Report and, 549 brilliant, 256
books, D/FBO duties regarding, 548-549 cropping, 257
bookstocks, D/FBO duty regarding, 548 definition, 253, 255,
256
Bookstore Officer, D/FBO responsibility for, 548 direct
people's attention, 247
cosignatory on FBO No. I Account, 495 drill one can do to
grasp the basic idea of, 255
cosigner on FP allocation transfer check, 501 dummy, rough
layout and, 253
driving more business down on orgs than they could emotional
impact, 256
waste, 560 experimenting with different formats, 256
driving public money in on org, 559 guiding line for, 255
duties of, 548-549 impingement applies to, 247
embezzled HCO Book Account funds, handling, 548 irritating,
256
ensuring Book Account policies are being fully key to
saleability is, 256
adhered to, 518 knowing how to use geometric design, 247
execution of marketing programs. 549 lines in, 256
FP approval and, 570 omitted in graphic arts texts on layout,
251
getting assets into full use, 560 poorly designed promotion
piece, 260
getting films and tapes in full use, 549 printing and, 235
guiding principle of, 559 projecting the desired emotional
response, 256
HCO Book Account checkbooks held by, 495, 518 purpose of,
255
HCO Book Account controlled by, 582 rough layout and, 251,
253, 255
HCO Book Account, D/FBO duties regarding, 548 surveys to
establish the design and use of the
HCO Book Account FP approved by, 548 product, 250
inspecting state of stocks, 549 textures, 256
org board position and command channels, 548 that cannot be
executed by rough layout, 258
planetary dissemination and, 547 that talks or communicates,
255
promo and marketing actions and, 549 use graphic design which
forwards the
promotion and, 548, 557, 559-560 positioning, 235
purpose, 547, 557, 559 what it is, 255-257
purpose (major), 559 where it fits on the assembly line for
produced
responsibility of, 547 promo, 252
responsibility to inspect Book Account records and
state of bookstore, bookstocks and book designers,
sales, 518 competent, 135
safeguarding assets and making sure they are not references
for, 241, 249, 251, 255
neglected or abused, 560 desirable or undesirable objects,
use of, 242
seniors of, 548 desire, enhancing the, 335
612
SUBJECT INDEX
desk, executive and, 168 Dianetics,
despatch(es); see also communication; letter; particle; AMA has
gotten US dictionaries to redefine, 410
telex; traffic and Scientology are the most valuable
service on the
condition where another despatch is just one more planet,
264
distraction, 82 best news Man ever had, 233
correct comm, 161 demand for, what it is proportionate to,
560
data is not in, 166 highly desirable product which is unique
and
executive and, 166, 167, 168 effective, 560
importance of getting out letters, despatches and hoarding the
tech, 278
telexes based on the programs and getting real
infinitely valuable and transcends time itself, 260
dones on them back, 226 is news, don't sit on it, 233
no answers or compliance to, 82 majority of three billion
people out there have never
tons of despatches, no actual product, 320 even heard
of, 278
what an exec handles despatch-wise, 167 necessary to
redefine it upwards, 411
when your despatches or orders aren't getting newness of,
233
answered or actioned, don't ever keep issuing nothing
to compare with, 260
more of the same, 83 only road out, 233
destruction, destroy(ing); see also unmock org is a purveyor and
service depot for, 199
errors (list of) that do more to destroy an org than org
that can't sell, train and deliver New Era
any other action, 281 Dianetics, 202
impulse of Man toward, 219 people being active in fields of
Scientology and, 232
personnel transfers can destroy an org, 280 personnel turnover
reduced by using, 287
products of existing governments are mainly promotion of, 234
destructive, 340 single Dianetics or Scientology book
could halt
Man's own decline and personal demise, 545
determinism, Wundt declared Man a soulless animal slow expansion due
to carelessness in pushing and
without, 376 safeguarding books, 546
developed traffic, dev-t; see also confusion; distraction; teach
Dianetics well, 287
noise total monopoly on effective handling of the
mind
Admin Cramming vs., 160 and spirit, 278
as a symptom, 163 use it heavily and teach it well, 287
becoming routine, 80 Dianetics Course, example of arbitrary
regarding, 210
cause of, 161
correct comm vs., 161 Dianetics: The Modern Science of Mental
Heulth,
cure, 163 believing that a radio ad for DMSMH is too
definition, 159, 161 expensive, 278
destroys production, 161 Book One as the source of all
subsequent public
Dev-Ters are annoying other staff too if they are demand,
559
into an executive's hair, 4 bookstores and DMSMH
paperback, 277
downfall of HCO was the failure to police dev-t, 161 is not
an org come-on leaflet, 278
effect of not enforcing dev-t policies, 4 PR and, 432
excessive transfers promote dev-t, 80 thinking the only value
in selling DMSMH was to
exec and, 4, 80, 81, 159-160, 161-164 get bodies in the
shop at once, 278
exec getting dev-t in his own area handled, 164 written to
begin the clearing of a planet, 278
exec getting dev-t knows at once what posts are not dictator(s),
dictatorship(s),
held, 80 are somewhat successful, 5
exec solution to, 164 group which has freedom as its main
objective being
HCO failure caused by drowning in, 163 forced into a, 210
heavy ethics and offloads due to, 162 have replaced the weak
and diseased kings who once
major source of, 80 ruled the world, 100
morale and, 163 reason they fail and are so oppressive while
they
noise and, 89 last, 100
off-line; see off-line run only on urgent directives, 5
orgs failing and, 163 somewhat successful, 5
out-admin area and, 71 system not all bad, 5
Problems of Work and, 80 why some activities will suddenly
create dictators, 2
routing and, 159 diction, surveys and, 407
Sahara sandstorms of, 160 dictionary, dictionaries,
sharp exec can spot dev-t miles away, 159 AMA has gotten US
dictionaries to redefine
stable terminal vs., 80 "Dianetics," 410
towering in-basket as a sign of, 4 Merriam-Webster's 3rd
International Dictionary -
two basics of, 160 1961,411
untrained, unhatted staff and, 161, 163 somewhere along
the line, Man lost his soul (in the
what dev-t and unhattedness means to person at the
definition of psychology), 411
top, 161 Webster's High School Dictionary - 1892, 411
whole problem of, 81 Webster's International Dictionary of the
English
devil, when FBO is the customer's devil, 495 Language -
1829,411
devotion, what it requires, 55 Dictionary Project, 36
dev-t; see developed traffic dignity, lack of human, 39
D/FBO for M.O.R.E.; see Deputy FBO for M.O.R.E. Dir: director
diamond, blue-white, 561 Dir Disb; see Director of Disbursements
613
SUBJECT INDEX
direction (instruction), democracies leaving a vacuum disbursement
voucher (cont.)
of, 5 Treasury Sec doing a weekly disbursement sheet
direction (of movement), communication and, 417 listing all
vouchers and sums paid out by
directive(s), Div 3, 506
Executive Directive; see Executive Directive discipline,
final directive; see final directive can go too far and can
upset, 292
urgent directive; see urgent directive near ultimate help can
only be given with near
director; see department head; various directors by
ultimate discipline, 65
name representing a scene to be different than it
actually
Director of Communications, does not have a Dept of is to
cover up crimes and escape discipline, 170
Comm, handling, 64 transferring because somebody
doesn't do well is
Director of Disbursements, ensuring FSM Account discipline,
285
basic level is kept sufficiently high to handle the
dishonest(y); see also lie
traffic, 502 as an offense, 170
Director of Income; see also Dept 7 definition, 171
bounced check handling, 496 exec handling of, 169
FBO issuing his invoice of receipt to the, 496 in orgs, 536
turning over all income properly accounted for to psychologist
says all men are basically, 536
an FBO, 489, 491 dismay, across the world is stimulated and
kept alive
Director of Inspections and Reports; see also Dept 3; by PRs,
377
Ethics Officer dismiss(al)(ed); see also demotion; removal;
transfer
assigned Danger if Ethics Officer had to be shot, 64 area
that can't keep its people, causes of, 303
doing full hat inspection on area requesting Chaplain informing
and handling any person routed
personnel, 115 off staff, 296
utilization survey done by, 115 Chaplain responsibilities
regarding, 296
Director of Records, Assets and Materiel, when he can is a command
decision, 515
be hit for lost items, 365 new personnel are either
routed off staff or up in
status, 296
Director of Training, quota of letters produced by the, offloads and
org dev-t, 162
155, 156 program any person sent off staff to improve
his
Dir of I&R; see Director of Inspections and Reports
employability for the future, 296
Dir of RAM; see Director of Records, Assets and trying to get
others dismissed, reason for, 351
Materiel unmocking an area by firing people, 352
disaffection, Admin Scale and, 324 what to do with people who are
let go, 287-288
disagreements, out-reality and, 322 wrongful dismissal, 69
disaster(s); see also catastrophe; failure disorder; see also chaos;
confusion
definition, 6 backlog and, 98
democracies courting disaster, 5 social disorder, reason for,
306
executive actions for handling disastrous where an
individual is capable of bringing disorder,
occurrences, 5 there is disorder, 219
GDS going down and staying down is courting Dissem Div; see
Dissemination Division
disaster, 6 dissemination; see also advertising;
marketing;
heavy continual expenditure may result in, 6 promotion
low income is a heavy risk that may result in, 6 bad, cause
of, 96
three steps to handle, 5-6 books and, 545
urgent directive and, 5-6 come-on dissemination; see come-on
dissemination
disbursement(s), correct sequence of planetary dissemination, org
FBO disbursements and transfers are normally only
procurement dissemination, high bodies in the
by check, 507 shop and service and resulting GI,
277
FBO No. 2 Account is kept on an invoice- definition (in a
Scientology org), 234
disbursements system, 495 ending the cycle with, 245
keeping accurate record of, 507 end-off dissemination,
description, 245
one pays only what FP has okayed to be paid and how to boom
dissemination and income and hold
how, 576 the boom, 96
disbursement files, Disbursement Section files every bill
increasing the demand by, 33
received and purchase order in the, 574 marketing,
promotion and, 234
Disbursement Section, no excuse to almost disseminate, 277
files every bill received and purchase order in the
planetary dissemination, 277, 547
disbursement files, 574 planetary dissemination, D/FBO
responsibility
furnishing data required for FP, 574 for, 547
disbursement sheet, Treasury Sec doing a weekly pulling the person
in with, 245
disbursement sheet listing all vouchers and sums
strengthening vs. terminating the reach with, 245
paid out by Div 3, 506 word of mouth; see word of
mouth
disbursement voucher, Dissemination Division (Div 2),
FBO issuing to Treasury Sec a voucher with each sequence for
manning up a, 113
transfer check, 506 Thetan-Mind-Body-Product system
and, 63
separate voucher series for FBO No. I and 2 usually
undermanned, 179
Accounts, 506 dissident person, removal of, 394
tape-totaling, packaging and labeling monthly the distance,
FBO in-series vouchers, 507 communication and, 413, 417
614
SUBJECT INDEX
distance (cont.) divisional officer, what determines hat of, 362
getting things handled over a very long distance, 104 division
head, division(al) secretary, secretary; see also
PTS has trouble handling something over a long
executive
distance comm line, 104 actions to get in his
division's policy, 73
distraction(s); see also confusion; developed traffic; Ad Council
and, 570
noise are executives, 141
exec dealing with, 94 as a management echelon, 128
individuals or areas that are affected most by, 82 being a relay
messenger clerk, 165
noise and, 82 "doesn't know how to play the piano," 185
org distracted from existing programs, 39 expected to have
at least done the OEC Volume for
Problems of Work and, 83 his division, 128
when a personnel or place is distracted, get in only getting
nothing accomplished while sweating blood
easy basics one at a time, 83 over work, 165
distribution, hatting a, 186
economics and, 144 hatting their staffs, 187
of produced promo, 252 knowing how to play the piano within his
planning of, 250 division, 128
must look for gross outnesses, they are never
Distribution Division (Div 6), small, 73
how it goes about building up demand for Product Officer,
divisional secretary as a, 165,
services, 145 166, 167
PRO area control is the basic action of, 408 quotaing and, 156
sequence of manning, 113 responsible for seeing that the
necessities of his
zipping people into Div 6 and on into the org, 245
division are provided for in FP, 563
division(s), div(s); see also various divisions by name training
(minimum) expected of a, 128
applying income greater than outgo to each, 510 utilization
of staff by, 183
blowing up or unmocking, cause of, 302 who is worth his weight
in gold, 198
book of policy for every, 187 who takes initiative, 198
building by stable terminals in organizing divs, 81 DMSMH; see
Dianetics: The Modern Science of
combine into whole org form, 185 Mental Health
developing concepts of organization and order Dn; see Dianetics
in, 201 do; see be-do-have; done
division product, what adds up to the, 362 doctor; see medical
doctor
don't unmock a working installation, 352
emergency continued too long, handling, 577 D of T; see Director of
Training
emptying due to overload, 305 dole; see welfare
emptying out if it is undermanned, 282 dollar(s); see money
Esto duties in a, 163 donation, handling for a huge donation for an
Estos for, 163 unspecified service or services, 530
Exec Council assignment of conditions to, 576, 577 done(s); see also
compliance; execution
hat missing general ideal scene for, 342 backlogs, half-
dones and not-dones, 97
larger divs getting assistant Estos, 163 exec getting
production done, 142, 167, 168, 223,
ordering an E-Meter and case survey of a division's
224-225
personnel, 577 exec getting things done, 141, 223
policy not going in because there isn't anyone in getting
people to get the work done, 93
16 the, 73 half-done; see half-done
quicksilver personnel" scene crashing stats importance of
getting out letters, despatches and
in a, 374 telexes based on the programs and getting
real
raising the viability of a vital division or area not
dones on them back, 226
producing well, 512 noncompliance; see noncompliance
reinforcing the activities of productive divisions and not-
dones; see not-dones
areas, 511 prosperity depends upon getting things done,
223
relationship to rest of org, 185 when people can't get it done,
find people who
sequence of posting of, 113 can, 199
staff turnover reduced by keeping divisional stats
high, 287 door, leave at least a crack in the, 30
statistic, every division has a, 155 double-entry finance "wizards
of Wall Street," 541
there is always some individual assigned as Doubt condition, exec
not meaning to do the job but
responsible for work or production of every, 155
only wanting the title is in Doubt or lower. 94
undermanning, effects of, 282, 302 downfall; see down statistic
unorganized division, effects of, 302 downgrade, don't downgrade or
put black PR in
untrained division, effects of, 302 books, 273
what determines the division hats, 362 down statistic(s),
downstat(s); see also collapse;
Division 1; see Hubbard Communications Office contraction;
decline; depression; failure; loss;
Division 2; see Dissemination Division slump
Division 3; see Treasury Division administrator's stats down to
degree he fails to
Division 4; see Technical Division detect SPs, 62
Division 5; see Qualifications Division agreement with stats being
down is suppressive, 67
area remaining downstat, handling, 169
Division 6; see Distribution Division being reasonable about, 13, 67
Division 7; see Executive Division big reason graphs fall is
there's nobody there, 14
615
SUBJECT INDEX
down statistic(s), downstat(s) (cont.) down statistic(s), downstat(s)
(cont.)
blaming policy for a, 67 rewarding downstats, 328
causes of, 15, 67, 170, 225, 301, 340 sag traced to lack
of hats and training on hats, 312
chronic low-stat person is working very hard to
shutting off all but promotionally vital POs when
keep the stat down, 65 income is far
down, 576
collapsing not only his own post stats but also the
sinking trend line on one set of graphs, 13
stats of posts adjacent to his, 66 stat
collapses when person takes over a post,
conditions under which org can sag and even
handling,66
vanish, 115 stat diving a bit, handling, 167
crashes from exec attempting to raise standard of sticky
graph, definition, 14
living above what is earned, 205 thing to do is get
it up, 15
Danger condition and, 171 traces at once to two points,
301
danger of pretended knowledge of why a graph undermanned
org will pay badly and go down, 282
suddenly rose or fell, 14 unreal orders resulting
in, I
dangerous situation shown by a sinking trend untrained
exec will depress stats, 300
line, 13 what it means if GDSes continue to go
down, 12
declining org, Why of, 370 what it means when statistics
change suddenly and
deposited goods are not produced by downstats, 555
go down, 6
down graph can and must go up, 14 what the scene is if
stats just won't go up, 14
downtrends and uptrends, 340 "What was changed just
before it fell?" 14
due to execs who do not get their crews to when an
executive or governing body will have, 10
produce,225 when stats won't come up, you drop
the condition
ethical failure at top of an org causing, 170
down, 65
example of how stat drop occurs, 155 draft (military),
psychology and, 411
executive's duty to investigate downstat area, 169 dream(s); see
also idea; plan
failing to get ethics in on downstat junior, 209 being
assaulted, 329
failure to hire or recruit causing, 301 bringing
dreams and plans to fruition, 76
failure to train people on their hats causing, 301 lack of
know-how to bring dreams into actuality, 75
finding excuses for, 67 only to have a program is to
have only a dream, 75
fixed idea being used to handle or explain a, 67
planning is based on, 76
GDSes down because some people just don't know seeing
one's dreams an actuality, 79
how to get them up, 211 therapy and, 233
goofs and, 13 to some men it seems enough to dream a
wonderful
graphs don't fall or rise for tiny reasons, 14
dream, 76
gross reasons for rise or fall, 14 drill(s),
heavy effort into pushing a graph up and it won't go
agents of SP groups, drill for handling, 44
up,14
hidden counter-effort to keep it down, 14 demanding
staff be drilled on the org board, 162
how downtrends occur, 340 on the org board, 162, 164,
186
inactive management and, 13 drug(s),
incorrect methods of handling a, 67 addiction, 170
inefficient areas, what they usually trace to, 302 dreams,
ice picks, ice baths, and, 233
international GI slump preceded by long GDS society and,
288
slump, 288 therapy and, 233
investigation of, 14, 169 to handle aberration, 319
justifying a statistic, 13-14 we are the only people
who can cure drugs, 237
lack of full hatting is the Why of declining druggie's dream,
204
organization, 370 dummy,
low book sales mean eventual emergency, 12 definition,
253
low statistic staff member who never gets his stats
design, rough layout and, 253
up is making low stats, 65 where it fits on the
assembly line for produced
low stat personnel gets rid of good staff promo,
252
members, 65 dunning creditors, 579
LRH attitude toward low GDSes, 211 duplicating functions,
344
making low stats, 65
management not handling GDSes going down, 12 duplication,
duplicating; see also understanding
nonutilized personnel causing pay and prosperity to
Axiom 28 and, 413, 417
go down, 312 comm formula and, 413, 417
no policy exists to have down stats, 67 communication
and, 266, 413, 417
only reason for, 15, 67 no squirrel is ever able to
duplicate our product, 29
org downfall, what it traces to, 312 duty, duties; see also
post
org reserves used for local emergencies or periods forced
to abandon existing duties to start a new
of, 489, 491 activity, 77
out-ethics and, 169 hat is a, 362
policies that cover a stat crash or the collapse of
insisting that a post does the duties of that post, 162
an area being overlooked or deliberately
inventing titles and, 74
ignored, 374 list of hats and their duties
should exist, 364
pulling off a success in one area and stats in own person
not doing his post duties being unhatted with
area crash, 374 misunderstoods, 216
"quicksilver personnel" scene causing, 373, 374 there
are no duties more important than remedying
SUBJECT INDEX
dynamic(s), economic(s) (cont.)
criminality is the abandonment of all responsibility many
have had a hand in messing up people's wits
on one or more, 218 on the subject, 203
first dynamic; see first dynamic many tricks have entered into
economic
forwarding the advance of self and all dynamics
systems, 147
toward total survival, 59 marketing, delivery,
collection and, 226
having orgs that serve to increase survival on all Marx or
Keynesian crackpot theories, 558
dynamics, 59 monetarist and, 205
increasing knowledge, responsibility and control on money
and, 144
all, 157-158 not a science, 144
management by, 129 one supplies or does not supply a
demand and gets
second dynamic; see second dynamic adequately paid or
does not get paid for it, 226
third dynamic; see third dynamic original and first meaning of,
145
top triangle and the, 157-158 people today are badly taught
on this subject, 145
we intend to survive on all, 28 personal production of VFPs
and one's standard of
living are intimately related, 203
selling affected by, 334
E solvency and, 145
standard of living and, 203
Earth; see also planet; world trap of, 148
deserts and, 275 truths of wealth, 146
grossly underpopulated, 275 way to good pay, 146
lack of food, 275 whole story of, 226
lies poured into the overwhelmed population by why people
believe in luck, 145
radio, TV and newsprint, 377 why you get down
economies, 558
only Clears and OTs will survive this planet, 278 economists, seek
to avoid law of VFPs and standard of
on this planet the only real crime is to be broke, 277
living, 204
preservation of the individual on, 218 economy, economies; see also
exchange; finance; money
sacrifice of the individual for the good of society failed
economies, basis of, 509
here on Earth, 218 failing national economy,
cause of, 177
short life span on, 277 how bills are solved in a
money economy, 148
short-lived planet, 278 probable basis of national
economic booms and
taking wider responsibility on, 222 depressions, 340
this planet is an "almost" planet, 277 production cutbacks are
threat to, 328
wrong orders of magnitude on, 275 economy (being thrifty), Emergency
Formula places
EC; see Executive Council economy after promotion, 576
echelon(s), ED; see Executive Directive; Executive Director
management echelons, 128, 133, 134, 136 editor,
strategic planning is done at upper echelon example of the
psycho editor, 289
level, 133 PR must be able to assume viewpoint of
an, 485
economic(s); see also exchange; finance; income; money editorials, are a
direct effort to force opinion, 393
a primitive art, 144-145
banking basics are out, 554 education(al); see also hatting; study;
training
basic economics eventually catches up, 205 bad texts and, 319
basic natural economic law, 203-205 basic education, what
has happened to it, 319
cannot remain ignorant of economics if you like, changing the
whole educational picture by Word
want, or use money, 144 Clearing, 237
crackpot economics, 204-205 current disorganized family and
educational
definition, 144 scene, 201
definition of capitalist, 410 data taught is being taught
less well, 328
epidemic of economic ills bred by violation of basic Earth
almost has education, 277
economic law, 204 fallen under the control of
one-worlders, 328
equalitarianism and, 205 inadequate or unreal basic
education technology
exchange and, 148 and facilities, 319
explosive economic atmosphere, what makes it, 148 is less and
less real, 328
factors in, 146 less data is being taught, 328
false data on economics taught in very best older technologies
are being lost in modern
schools, 205 rewrites, 328
False Data Stripping on persons on subject program to
establish better audio-visio educational
of, 203 facilities, 36
false economic data, sources of, 203 used by hostile elements
to overturn the state or
farmer, economics of the, 217 pervert the race and its
ideals, 319
few people who know, 144 violation of study tech in a
person's education can
group must be very clever to survive an explosive turn
him into a seething mass of bypassed
economic period, 148 charge, 429
how to cut through the fog about, 148 effect,
inflation; see inflation comm formula and, 413
insolvency and, 145 desperation and trying for total
effect, 239
it is an economic world, 493 effect vs. able to have an
effect upon one's
lid is coming off economic pot which is at a high
environment, 339
boil, 148 group at effect, definition, 75
617
SUBJECT INDEX
Effective Pubfic Relations, emotional impact, design and, 256
functions of a PR are listed in, 485 emotions, redefinition of
words is done by associating
special edition for Church of Scientology different
emotions and symbols with the word
personnel, 485 than were intended, 410
tech of PRO area control is found in, 408 empire(s),
efficiency, efficient; see also ability; cause; competence; real
banking increased production and built
skill empires, 556
developing an insight into, 17 why they go broke, 558
estimating an administrator's, 105 empirical, definition, 28
inefficient group, cause of, 324 :mployee public, definition, 383
org is as efficient and looks as good as its people are mployment;
see hiring
hatted, 216 endlessly-being-dug ditch, 102
Egypt, pharaohs of, 148 endurance, of group, 171
elect(ing), who a mob elects, 219 enemy, enemies; see also attack;
attacker; opponent
electricity, two "poles" in, 241 black PR done to blow enemies off
the book
electric motor, principle of, 241 line, 273
embezzlement; see also rip-off; robbery; theft books vs., 273
example, 536 don't leave an enemy financed and solvent
while
FBO takes action against, 546 you let your friends
starve, 49
handling,135 examples of enemy-planned statements re
missing stocks, action to take, 546 Scientology, 439
using book money for running expenses, 558 few men in history
who have been without, 418
emergencY9 emergencies, knowing the org board of allies and of,
94
calling a slump after a backlog soar an never forward an
enemy campaign on your own or
emergency, I I other lines, 439
divisional emergency continued too long as evidence one
can't just dedicate his life to eradicating the, 426
an SP is about, 577 one propagandizes the enemy
population or one's
divisional emergency continued too long, own or
neutrals, 397
handling,577 only answer to an enemy campaign, 439
emergency PO presented as an emergency that was the enemy
line, 438
not an emergency, 506 unsuitable for staff, 290
handled by making more money, 512 usually originates several
carefully worked-out
handling of, 83, 84, 216 entheta statements, 438
lining up 3 or 4 income sources each one of which we cream them
whenever they raise their heads, 278
would provide the needed funds, 512 why new leaders
are sometimes looked upon as a
low book sales mean eventual emergency, 12 worse scourge
than a foreign enemy, 78
noncompliance and, 23 energy, generated in the presence of two
poles, 241
org reserves are used for local emergencies, 489, 491 enforced
overt have, definition, 175
put a special section in charge of that emergency, 83 engineers,
wrong orders of magnitude and, 275
"quicksilver personnel" scene and, 373
shorter the time one has to handle a bad mess the England; see also
Britain
harder and more shocking it is, 24 army of spies from
every agency descend upon any
spot who should have handled it, 216 and every popular
leader, 393
Emergency condition, every government department in England has a
PR
FP preventing divs or depts in Emergency from office,
377
buying any but essential promotional supplies or
managers of businesses plagued by government, 393
postage, 573 enhancement; see also auditing; hatting;
study; training
tendency of a div in Emergency is sometimes to Dept 13 and,
283
demand extravagant or unwise purchases, 576 personnel
programing and, 283
Emergency Formula, enrollment(s),
places economy after promotion, 576 completions vs., 12
shutting off all but promotionally vital POs when high
enrollment-low income (stat discrepancy), 64
income is far down, 576 high letters out-low
enrollment weeks later (stat
Emergency Officer, 201 discrepancy), 64
E-Meter(s), meter(s), lack of enrollments caused by bad tech,
evidence
are assets, 545, 547 of, 12
are handled like money, 545 Qual collections stat high and
enrollment low, what
as a personnel instrument, 292 it means, 12
repeat sign-up business being lost, 12
bad needle on a personnel (definition), 292 rising completions
vs. falling enrollment, 12
can be the subject of exchange, 557 entheta, black PR and, 438
counted and safeguarded just like money, 557
must be sold for more than they cost the org to entheta letters,
Dead File Unit may go FTS on, 43
produce or buy, 146 enthusiasm,
ordering an E-Meter and case survey of a division's going
dull, 320
personnel, 577 is a vital ingredient in running orgs,
320
when meters might be more valuable than enturbulence,
enturbulating; see also ARC break; flap;
money, 557 upset
when the public sees just one book or meter on a degraded
being and, 57
shelf they do not buy, 546 people whose ethics are low
will enturbulate and
E-Meter check, policy on, 290 upset a group, 170
618
SUBJECT INDEX
environment(s), Ervin, Samuel James (US Senator), 393
challenging, 65 esprit, coordination and, 120
control of, 339 establish(ed)(ing)(ment); see also administration;
effect vs. able to have an effect upon, 339 Establishment
Officer; hatting; lines; organization
false environment, seeing a, 170 form; organizing;
organizing board; Organizing
fully hatted org can be at cause over its, 181 Officer
hidden actions of the insane can destroy faster than at what
point the Esto system gets manned up, 180
an environment can be created, 340 cannot build a new
world with broken straws, 371
idea that Man had to adjust to, 339 comm lines, establishing
and maintaining of, 104
if the org environment is not challenging there will
complement and, 357
be no org, 65 concentration points in putting an org
together and
insisting other group members control their, 341 keeping
it viable, 320
Man is as successful as he adjusts the environment Dept I
evolves the org, 180
to him, 339 "doesn't know how to play the piano," 185
Man thrives only in the presence of a challenging
environment, 65 duplicating functions, 344
musical chairs makes unstable, dangerous fast flow hiring,
183
environment, 368 finding the reason for the muddle is
there isn't
mystery on post equals mystery of, 370 anyone in the
division, 73
one's standards are directly related to one's desire to fully
formed org in a heavily populated location
have a controlled environment, 339 would need
hundreds of staff, 183
org being cause over its, 181 hatting, basic sequence of,
182, 184
sane group cannot help but control their, 341 hatting, the
vital necessity of, 181
standard of living and, 203 holding the form of the org, 185
E/O; see Ethics Officer how great orgs were built, 182
key income posts most often are empty, 179
EPF; see Estates Project Force manning up for quality, 180
EPO: Estimated Purchase Order new group or company should be
established first as
equal, a safe point and then as an operating point, 429
making society all equal, 220 one mans up against
production, 179
no thetans are, 58 org form and, 185, 187
equalitarianism, 205 personnel demands, handling of, 179
equilibrium, things cannot apparently maintain the personnel, hats,
lines and, 346
same equilibrium, 28 PR area control and, 429
primary targets of an Esto, 181
equipment; see also machine procedure for introducing Esto system
into an
FP authorizing the sale of any, 573 org, 178
FP passing upon prices offered for any, 573 setting priorities
of who gets personnel, 179
kept clean and functioning, 339 unmock; see unmock
leasing equipment with an option to buy, 583 way to build a
strong future is to build a strong
must be utilized, 333 org, 371
obtaining inexpensive second-hand equipment, 583 with
established PR area control, delivery is put
obtaining service facilities without driving the org
in, 429
into debt, 583 you man income and delivery posts with
new
equity, justice and, 338 hirings, 180
erase, no viewpoint from which to erase anything, 65 you solve
areas by reinforcing stable terminals, 81
error(s), flub(s), goof(s), mistake(s); see also overt Establishment
Officer(s), Esto; see also establishing;
product hatting; lines; order; organization form;
altered policy can be limitless in error, 322
organizing; organizing board; Organizing Officer;
auditing errors are always big, 14 training
Bolivar's, 46 assistants to divisional Estos in larger
divisions, 163
down graph, somebody is goofing, 13 beginning an Esto right,
180
examples of personnel errors (or crimes), 280 complement
and, 357
executive and governing body errors and answers, I Dept I
duties, 180
getting a purpose manifested and rolling in the do not
establish and run away, 163
physical universe with no flubs, 134 duties and
functions of, 163, 180, 183
graphs don't fall or rise for tiny reasons, 14 established
org form and, 181
list of errors that do more to destroy an org than establishing
and, 163, 181
any other action, 281 example of Esto action, 186
making goofs which absorb the time of other Exec Esto; see
Executive Establishment Officer
personnel, 305 executive, Esto handling of, 168
Manuela Saenz' mistakes, 51-52 failures, 178
outward signs of a badly organized group are fast flow hiring
org and, 183
slovenliness and fumbles, 207 first job of, 163
personnel who have things "just sort of go wrong" fully hatted
personnel and, 181
around them, 318 grooving in new person on post, 366
single biggest error in graph interpretation, 13 handling and,
213
staff member who goofs is not the proper ethics has to be
able to produce the real products and to
target, 305 get production, 168
status puts any post flub onto a withhold basis, 298 hatting
and, 181, 182
when he has no purpose and value he not only musical chairs is
commonest reason any org
goofs, he will commit crimes, 312 collapses,
179
619
SUBJECT INDEX
Establishment Officer(s), Esto (cont.) ethics, ethical (cont.)
new person on post too confused or out-ethics, failure to
uphold or set an example of high ethical
handling,366 standards, 170
numbers required for a small or larger org, 163 fastest way
for senior to get into trouble is to fail to
org form and, 186-187 get in ethics on downstat junior,
209
performs the duties of the departments of HCO for FBO appeal
line, ethics or justice actions for failure
that division, 163 to use the, 564
placement of Estos in org, 163 getting ethics in on the
planet, 61
primary targets of an, 181 getting the condition one fails to
assign, 66
product has to do with an established person or gotten in by
definition on person, 171
thing, 168 graphs and, 156
proving one can Esto, 180 group justice vs., 169
recruiting idle area auditors to be, 178 hats and, 306
recruitment of, 178 having to get in ethics to live in this
universe at
screaming for an Esto to save the org, 164 all, 66
second task after getting staff working at their posts heavy
ethics, 161, 162, 306, 352
producing something, 163 hitting with ethics vs.
programing and giving
solution is the, 163 someone a full hat, 312
starting a new suborganization, 33 honesty; see honesty
taking key production personnel to be, 178 how to assign
conditions, 63
when breakdown occurs, 183 how to have orgs that serve to
increase survival on
Establishment Officer system, all dynamics, 59
Dept I and, 178-180 how to prevent orgs being used as means
to oppress
how fast it can be put in, 180 others, 59
how to introduce the, 180 illness and, 38
manning it up, 180 in-charge letting ethics go out on his
juniors, results
procedure for introducing into an org, 178 . of, 209
Estates, is a personal thing in relation to a group, 169
how much is needed weekly for, 580 it takes the ethical few
to handle the many, 371
retread in, 162 Job Endangerment Chit; see Job Endangerment
Chit
Estates Branch, why it tends to go PTS, 43 just because we do not
at once get ethics in on the
Estates Project Force, new recruit and, 182, 184 planet does
not mean we can't get any tech in, 61
estimation, of distance, 417 law; see law
leaving at least a crack in the door, 30
Esto; see Establishment Officer most important zone of ethical
conduct in an org is
ethics, ethical; see also justice at or near the top, 169
accepting an illegal order is actionable, 364 never finally
shut off a possible demand, 30
actions taken if too many chits occur in staff no ethics
change, 60
member's file, 69 none are good little angels, 62
admin, tech and ethics, relationship of, 60, 65, offenses; see
offenses
71,483 orgs where ethics is tight and savage grow in
advancing by getting in ethics exactly on-policy and
numbers, 65
correctly, 59 our punitive force is our ethics system,
30
any post requires clean ethics record, 297 out-admin area
and, 71
apology given to person wrongly suspended from out-ethics;
see out-ethics
post, 7 people not to recruit, appoint or leave on
post when
below administrative Whys there is usually an ethics
found, 371
situation, 169 personnel and, 304
blunting of demand prevented by, 33 person not fully hatted
is liable to ethics action, 370
Board of Investigation; see Board of Investigation person who
depends on others to keep his ethics in
chance to get ethics in on self before really for
him, handling, 173
crashing, 171 police action is not a substitute for
having purpose
character of Man, 291 and value, 312
chits; see chits policies that cover a stat crash or the
collapse
cleaning up and reviewing the current operation of a
of an area being overlooked or deliberately
company, example, 135 ignored, 374
Committee of Evidence; see Committee of Evidence PR and, 483-
484
conditions; see conditions program to get an ethics system in
smooth
Court of Ethics; see Court of Ethics operation, 35
crime; see crime prosperity related to ethics being in, 171
crimes in Scientology; see crimes in Scientology "quicksilver
personnel" scene and, 374
criminal; see criminal reason our ethics system exists, 30
definition, 171 science of, 60
dev-t and, 162 sequence of getting in ethics, tech and admin,
60
discipline; see discipline staff member who goofs is not the
proper ethics
dishonesty; see dishonesty target, 305
endurance of group related to ethics being in, 171 steps for
getting in ethics on a staff member, 171
ethical group, how to get one, 324 strategic planning and,
137
exec failure to wear ethics and justice hats, 169 strategic
plan writers, using ethics as needed
exec must keep ethics in on himself and those below
on,138
him, 170 suppressive type blows when you get in ethics,
59
620
SUBJECT INDEX
ethics, ethical (cont.) event(s) (cont.)
suspension from post pending investigation, 7 successful,
402
tech works only where ethics is in, 65 surprise, 402
ten percent making all the tough work in, 62 unsuccessful, 401
tours being used to take longer leaves with org value of, 373
paying expenses, 373 well-attended, 402
unethical people defined, 169 evidence, rumors accepted as, 329
unmocking an org or its parts with too heavy evil,
ethics, 352 confront of, 65, 424
vital to any organization to be ethical, 169 example of sweet
old lady standing in middle of
we didn't, a long, long time ago, get in ethics, 66
gangster battle, 65
weeding out personnel, 292 living in a fairyland where nothing
evil is ever
we have the natural laws of, 60 done, 65
when admin is out, tech is out, and ethics has long
ceased to exist, 71 evolution, worthwhileness of any
evolution depends on
when a person has no hat he lacks purpose and the
soundness of the strategic plan, 125
value, 312 examination, from time to time on the duties and
when ethics has to be put in, responsibility is out, 71
actions of one's post, 298
when PR won't go in, ethics is out, 483 Examiner Reports,
surveys of for promotion, 239
when tech won't go in, ethics is out, 483 excellence, quality
degrades vs., 260
when you get in ethics, the decent one raises his
necessity level and measures up, 59 excess, production in
excess of standard of
why our ethics system exists, 30 living, 203
Ethics (section of org), exchange; see also economics; finance; income;
money
how Ethics and Personnel work together or accomplished only
by delivery, 200
conflict, 307 administrator and, 102-103
points Ethics checks into when Personnel receives a ads
that don't bring about exchange, 266
personnel demand, 304 amounts (of money) sent abroad for
exchange, FBO
target of, 307 handling of, 504
tracing any trouble in an area back to a failure to auto
industry and, 562
recruit and train, 307 blockage of, 149
Ethics E-Meter Check, blue-white diamond example, 561
reference, 290 books, tapes, cassettes, films, insignia,
meters and
use in hiring, 290, 291 related items can be the
subject of, 557
breaks as soon as one ceases to deliver, 145
ethics files, thick, 61 can occur in many ways, 148
Ethics Hearing, chits and, 68, 69 communication and goodwill leading
to, 259
Ethics Officer, Master-at-Arms; see also Director of consumption
and, 101
Inspections and Reports delivery and, 145, 149, 200,
561-562
blows handled by, 296 demand and, 148
Director of I & R assigned Danger if Ethics Officer Deputy
FBO for Marketing of Org Resources for
had to be shot, 64 Exchange, 557
executives consistently not on post, handling, 296 dropped out,
147
getting the condition he failed to enforce, 64 example of
when exchange is impossible, 145
Job Endangerment Chits, handling of, 68 examples, 561
may become PTS, 43 "fair exchange" defined, 561
must see that newly hired people are not left to "fair
exchange" gives one a rather level
accumulate as temporary, 296 progress, 562
must see that new personnel are either routed off finding out
what people want that you can deliver,
staff or up in status, 296 149,238
points to check in area demanding personnel, 304 four
conditions of, 561-562
requirements for, 175 giving something more valuable than money
was
etiquette, manners and, 403 received for, 561
gross income and, 145
evaluation(s), eval(s); see also investigation group member and,
101-102
execs, most of their evaluations are not written, 168 group
which takes in money but does not deliver
includes handling orders, 167 anything in exchange,
561
income volume and, 226 history of, 144
mini programs and, 198, 201 in abundance, 561
observation and, 86 internal group pressure determines which
condition
of continents and individual orgs are done at of
exchange is in practice, 562
Flag, 201 is the basic problem, 149
policy outnesses included as part of all statistical
marketing and, 249
evaluations, 323 mini programs and, 200
thumbnail evaluations, 134 money and, 144, 1479 1489 238, 552
event(s); see also caper offering nothing in exchange, 102
conceiving of an event that gets attention, 485 of goods or
services kind for kind is too clumsy, 144
failures, main Why of, 401 of something valuable for something
valuable,
goodwill generated by, 231 1489 238
PR is about 80% preparation of the event and about org income,
staff pay and, 561
20% event, 401 orgs and, 238
staff doing, 373 partial, 561
621
SUBJECT INDEX
exchange (cont.) executive(s) (cont.)
principles of exchange work continuously, 149 big vs.
degraded beings, 58
problems of viability brought down to basics of, 148 Board
of Investigation and, 5
product and, 167 bonus eligibility, 129
promotion and the exchange factor, 259 burning the midnight oil
catching up on his
prosperity and, 148 study, 168
references, 238 camouflaged hole and, 94, 297
rip-off vs., 561 can attract attention and enthuse and interest
short-changing defined, 561 others, 143
solvency and, 147 can do any job, post or work in the area
under him,
survival and, 100, 101 1, 94, 95, 167
unions and, 562 can go only so high without being terribly
precise in
welfare and, 102, 146 their use of tools, 129
what happens when it is not competently handled by can handle
any machine under him, 1, 94
group, 100 can note and work rapidly to repair any
outnesses
what is considered effective exchange in observed, 95
promotion, 259 can't evaluate without an idea of stats,
reports and
world of, 190 inspections, 167
you can't take more out than comes in, 16 can't really be
the one in charge if the thing one is
exclusion, in charge of doesn't exist, 63
field members excluded by org, results of, 331 carelessness
about org's money and property, 17
things which set a group or organization on a cares about
his job, 94
course of, 330 cares what happens to org, 17
war and insanity caused by, 328 caring nothing for org, 17
exec; see executive carries laws into effect, 141
changing gears, 96
Exec Dir; see Executive Director chaos and, 159
Exec Div; see Executive Division character (most ideal) of, 143
Exec Esto; see Executive Establishment Officer choosing what PL
he wants in, 72
Exec Sec; see Executive Secretary clean, 135
command decisions, examples, 515
execution, lack of program execution, 3, 37, 75 comm into remote
area which has no stable
executive(s); see also administrator; leader; manager; point,
80
officer; senior comm lines and, 165, 167
abilities vital to an, 16 common sense lacking, 374
ability of, 167-168 communicating into a disorganized area,
80
ability to communicate, 143 communication and, 76, 94, 143, 161
ability to make money for org, 19 communicator and, 19-24
abusing statistical management, 191 communicator, executive
actions of a, 23
accepts help conditionally, 94 communicator freeing exec's
time for essential
achieving the beingness of an, 142 income-earning
actions, 23
acting without all the data, 26 communicators or secretaries
earned by, 19
Admin Cramming gotten in by, 160 company losing its execs to
companies where there
admin, handling of, 168 is "more opportunity for
expansion," 135
advice from juniors, I competence and, 1, 143
affinity for their area and their people, 143 confronting
evil, 65
analyzing exec's general competence, 142 confusing a comm
line with a command line,
answer to their troubles, 159 165, 166
anti-org people, 17 "consider time," 24
arbitraries and, 2 consistently not on post, handling, 296
are the building blocks of orgs, 371 control, lack of, 374
arranges personnel and organization to handle types correct
comm and, 161
of actions and confusions, 80 cover-ups for execs who
won't keep the place
attaining ideal scene of an, 168 busy, 352
attempting to raise standard of living above what is data an
exec wants is in stats, reports and
earned, 205 briefings, 166
backlogs and, 98 deals with the frailty of human variations and
bad exec, indicators of, 9 distractions, 94
bad news on an exec's lines, 24 definition, 94, 95, 141, 169,
223, 333
basic staff hat not known by, 343 definition by Daniel Webster,
141
baskets, use of, 159 degraded being resents, hates and seeks
to obstruct
battle plans and, 126 any person in charge, 57
becoming effect of post and organization, degree he can
achieve production or service and
result of, I satisfy users, 94
beginning a new activity, 93 demanding Ad Council pass a
directive to remedy a
being "a good fellow," 205 situation, 26
being a Product Officer vs. being a comm clerk, 165
demanding correct comm, 161
being reasonable about graphs, 13 demanding hattedness and
people performing duties
believing no new plans can ever be done, of their
posts, 162
handling, 78 demanding to borrow money, 17
best liked executive, 95 demands an up-to-date org board and
staff drilled
biggest error in graph interpretation by, 13 on it, 162
622
SUBJECT INDEX
executive(s) (cont.) executive(s) (cont.)
department head or above, 169; see also department finance and,
337
head fireball as an, 167, 168
deputy in training, 332 fire-breathing, 374
deputy system, 332 firstjob for an, 183
derivation of the word, 141 flaps and, 199
description, 93-96 flow lines and, 165
designates who is to do what, 94 follows things to the end, 141
desk, use of, 168 forced into Non-Existence, 94
despatches and, 166, 167, 168 forming a clique, I
detecting execs who are not making crews fresh alert
attitude toward what is going on, 24
produce,225 fully trained, on-policy exec will raise
stats, 300
dev-t and, 4, 80-81, 159-160, 161-164 gear up to really
deliver, 200
dev-t policies and, 4 general exec actions, 72
dev-t spotted miles away by, 159 "gets his hands dirty," 168
disastrous occurrences, handling, 5-7 gets in policy on a
gradient, 72
disorganized madhouse, handling, 83 gets people to get the
work done, 93, 95
distinguished from legislative and gets something done, 141
judicial, 141 getting an opinion or explanation when an
order is
division head; see division head meant to be done, 215
does not himself require supervision, 142 getting dev-t
knows at once what posts are not
does not wait for orders to act, 142 held, 80
doing a little bit on a lower job each getting place hatted so
it knows what it should
day,168 handle, 160
doing himself out of a job by getting the job getting
production done, 94, 142, 167, 168, 223,
competently done, 94 224-225
don't be reasonable, 199 getting upper execs in training,
180
don't take conclusions of a junior, 199 getting what's
wanted and working out what will
double hatted and too busy on other hat, 14 next be
wanted, 167
Doubt, exec in, 94 giving people the responsibility and
wherewithal to
downstat area investigated by, 169 do their jobs, 96
down stats, when an exec will have, 10 good exec, actions of,
80
drilling and, 164 good execs, common denominator to, 143
driven up the chimney, cause of, 162 good exercise for a
senior exec, 37
drowned exec, cause of, 159 granting of beingness, 96
duties and actions of, 72, 141-142, 159 grasping
principles of confusion and the stable
duties, main, 167 datum, 80
emergencies in remote area, handling, 83 group can't expect
its high brass to carry the
endangering delivery, 374 load,341
errors and answers, I guided by policy, 142
essential courses for training execs to manage handles the
whole area while he gets people to
successfully at org level, 128 help, 93
establishing the exchange principle that will be handling or
controlling an activity, 142
followed, 562 happy to have help improving the remedy,
26
Esto handling of an, 168 has charge of, directs, manages and
serves his
Esto tech and, 199 area, 141
ethical group, exec responsibility for, 171 has to be prepared
at any time to wade back in and
ethics and, 169 put it right, 94
ethics kept in on himself and those below him, 170 has to know
what users need and want and furnish
ethics of exec are out, handling, 169 it, 94
evaluations of, 167, 168 has to know who to call on to do
what, 94
example of div sec who can get nothing hats and hattedness of
juniors, responsibility for,
accomplished, 165 301-303
excellent executive, criteria for, 302 hats provided for
juniors and seeing they are fully
Executive Director; see Executive Director checked out,
301-302
Executive Secretary; see Executive Secretary hatting at a
distance on comm lines, 160
"exhausted executives," key to, 309 hatting those around
him, 160
facility differential, 19 "having to know all," 165
failing to hat juniors, effects of, 303 head of a part has
the statistic of that part, 63
failing to hold together and control activities they helping
people to understand their jobs, 96
are in charge of, I hiding himself on a relay despatch
line, 168
failure, causes of, 1, 301 higher they go, the more stress
that hits them and
failure to uphold or set an example of high ethical
blows them apart, 286
standards, 170 holding his position, 141
failure to wear their ethics and justice hats, 169 how to boom
dissemination and income and hold
false economic data inhibiting prosperity of, 203 the
boom, 96
familiarity with the tech required in the org, 142 how to win on
new job as an, I
favors, exec who seeks to survive on favors given, 95 how to
work effectively in a formed activity, 95
"fear of juniors' actions," 165 Hubbard Causative Leadership
Course, 106
FEBC and, 128 ideal scene for an, 168
FEBC trained officer will send stats up, 300 ignoring
nonproducers, results of, 205
feeling worked to death, cause of, 159 ignoring real producers,
results of, 205
623
SUBJECT INDEX
executive(s) (cont.) executive(s) (cont.)
important that exec be able to write clean, concise only
way an exec can wear his own hats and do his
programs, 122 own work, 4
indicator of no exec interest, 284 opening up new fields
for delivery standardly, 374
inexperienced, I optimum exec, 280
information and, I ordering, condoning or permitting a staff
member
informed, 1, 166 to leave his post unfilled or
inadequately
initiative and, 198 covered, 374
inspecting the department, 198, 199 orders, wording of, 215
inspecting their areas daily, 281, 284 organizing and, 142, 374
inspections and, 167 org board drilling and, 162, 164
intervention by senior execs, 25 Org Exec Course and, 128
is not continuously elsewhere or missing, 141 orgs the
great execs in Scientology came up in, 183
issuing orders, 1, 5, 25, 71, 72 out-ethics and, 169, 170, 199
issuing orders that unmock working installations, outside firm
does a certified inventory when exec
effects of, 373 structure changes, 546
it requires real genius to discover how gross and overhauling a
project, 42
how basic an outness can be, 72 overload and, 93
job endangerment and, 23-24 overload, safeguard against, 23
juniors that don't do CSW, 160 overt product makers, results
of exec ignoring
keeps an org or an area of it functioning, 95 them,
205
Key Ingredients and, 77, 94 overt products and, 223
knowing org board of allies and enemies, 94 overwhelmed, cause
of, 159
knowing what the tools of management are and how overwork and,
33, 77
to use them, 127 perfecting the org while producing, 142
KRC triangle and, 157 persons who may not be in top command
posts, 175
lack of information, result of, I Phase I and, 93
leadership and, 143 Phase 11 and, 93, 95
leaving his job, reason for, 24 playing the org board under
him, 94
leaving willing personnel standing around unhelped "playing the
piano" across the divisions, 128
and unguided, 95 policy, promotion and planning job of, 96
Liability, when he goes into, 94 "poor-worker" pitch in an, 17
line police action of, 159, 160 popularity, exec using
position to buy, I
listening to PR from a staff member, 205 popular orders,
issuing of, I
listing problems org really does have, 37 posts that are
expected to have done the OEC and
living lives of total harassment and confusion, FEBC,
128
reason, 81 power associated with the word, 141
look for the program or orders that were dropped preservation
of his org is a first consideration
or forgotten before originating new ones, 3 of an,
95
losing grip on his post, cause of, 159 production and, 142
losing people from all ranks, particularly toward the
production quotas and, 195
top, 286 production vs. organization, 200
makes things go right, 94 products demanded by, 164
making an, 165 program handling by, 42
management and, 141-142 programs and, 41-42
Management Status Checksheets, 129 projects, not good for
exec to start a lot of new, 72
marrying boss's daughter, 95 prolonging term of appointment
of, 23
mini programs, 198, 199 PTS execs, how it can occur, 43
most of their evaluations are not written, 168 PTS person
may not be on top command posts, 175
must be prepared to wade back in and put pushed up from
lower to upper level management
something right, 94 status, 129
must be someone from whom others are willing to Q and A and,
106
take orders, 143 Q and A Checksheet and, 106
must develop a sensitivity to indicators of outnesses
qualities of, 143
and systems to correct them, 94 "quicksilver personnel"
scenes and, 372
never issue an order to get an order you have raising
income markedly beyond normal
already issued complied with, 71 expansion, 20
noise and, 82 raising stats, 1, 19, 67, 72, 300
noncompliance and, 23, 82, 94 reaches those areas which need
to be handled, 141
Non-Existence and, 94 remote areas and, 80
no one there at the receipt point, 83 remotely located exec,
83
no report and, 84 requirement for mi ddle and central
management
normal and routine posts failing under him, personnel to
draw full pay or be bonus
handling,94 eligible, 129
not regarded highly by anyone, 95 requirements and
qualifications of, 95, 141, 143,
observation and, 94, 167 169,175,302
OEC and Management Volume admin tech used respect for, 143,
224
by, 199 responsibilities of leaders, 46
one personnel cannot do all the work of a responsibility
and, 142
Scientology org, 95 rest or recreation, 23
one should not issue a directive in the face of routing and,
159-160
disaster and just hope, 6 running an established
activity, 93
624
SUBJECT INDEX
executive(s) (cont.) executive(s) (cont.)
scene of an, 167 ulcers and overwork, reason, 77
seeing what had to be improved and what was undermining
authority, effects of, 153
satisfactory in an exec's beingness, 142 understanding
and, 143
seeking to raise his own rewards above what he understanding
the nature and beingness of an, 141
personally is earning in terms of VFPs, 205 units under
and around exec going to pieces, cause
selling assets to pay bills, 17 of, 159
senior executive strata of management, 128 unreal orders, 1,
83
sequence of posting of, 113 untrained, effects of, 300
short-sighted, 374 untrained exec, how he or she can win, I
single-hands while he trains his staff, 93 upset at the idea
of expansion, reason for, 32
slow compliance and, 84 up stats and, 10
sole reason competent exec grows tired, wants to urgent
directive and, 5, 25
quit, etc., 24 use of I warning, I admin cramming, I
retread
solves areas by reinforcing stable terminals, 81 system,
162
special projects and, 42 using the hats and posts and
functions correctly in
spending part of each day clearing all traffic at order
to achieve the utmost production from the
once, 159 org as a whole, 128
spotting execs who do not get their crews to utilization and,
333
produce,225 value of, 142
stable terminal, exec is a, 141 viable org or area and, 95
standard of living and, 204 visibility of, 141
stat analysis and, I I wanting the product he is asking for, 110
stat of, 63 way to stay at top, 95
stat rationalization, 67 wearing, unknown, the hats of
others, 4
stats depressed by untrained exec, 300 what an exec is, does
and eventually has, 142
stats going suddenly down or up, handling, 6-7 what drives
one and one's org off post, 159
stats raised by trained exec, 300 what he should do instead of
sending out a mad
status, exec wishing title for, 94 avalanche of
orders, 72
stat wobble, action on, 168 what one would have to know to
adequately
stellar execs, 137, 142 perform the duties of an, 141
steps for getting in ethics on a staff member, 171 what to ask
where no real or valuable production is
successful, 24, 143, 302 occurring, 110
success, full essence of, 226 what to do while learning an
exec post, and yet
superintends the execution of laws, 141 acting as
that exec, I
supervisi - on and, 94,-96, 142, 167 what you are assigning
conditions to doesn't
suppressive person put in as an exec, effects of, 84
expand, handling, 64
supreme test of ai~,
,94 what you will have if each person in org wears all
survival and, 95 ~ , hats or one wears all and the rest wear none,
96
taking a personnel by recommendation, not by his when a personnel or place
is distracted, get in only
experience with the personnel, 94 easy basics one at a time, 83
taking up the matter with those who will be when continuing to single-hand
will destroy
affected, I anything that has been built, 95
targeting of divisional statistics and quotas, 155 when exec's status
as an exec would cease, 142
telex orders and, 72 when he can call himself fully competent or
test of an, 126 informed, I
Thetan- M ind- Body- Product system, 31-32 when he can relax his control
of a sector below
thinks of the area and organization first and him, 94
repairs, 94 when he is a traitor to his people and the org, 333
"think time," 24 when people can't get it done, find people who
those beings who keep things going are few, 58 can,199
those who do the work sometimes know best, 26 when remote exec hasn't
got a chance of attracting
three conditions wherein you get no answers or attention, 83
compliance, 82 when your despatches or orders aren't getting
today's grief was visible months ago on your answered or
actioned, don't ever keep issuing
stats, 14 more of the same, 83
tools of management, 127 who can't be kidded or lied to, 167
top stat execs, what they do, 93 who can't organize or get others to do
so, 374
top triangle and, 157 who doesn't notice PTSness indicators and act,
44
towering in-basket, 4 who is worth his weight in gold, 198
traffic, lines and, 159 whose orders are contrary to policy, 83
traffic worries, reduction of, 160 who sits back and waits for others
to act when a
trained, exec must be, 301 situation is grave, 93
training an, 4 who will not train his people, 303, 305
training officer function of, 94, 302 why an exec needs to have a concept
of the ideal
training program for, 129 scene, 142
training responsibilities of, 301-302 why he evaluates, 167
trying to get all PLs in at once can swamp an why he must be able to
conceive of basic
org, 72 outnesses, 72
two jobs of an exec in a formed org, 96 why the exec is there, 223
two-thirds of their time is devoted to why those in charge get upset,
215
production, 168 without previous experience or study, 1
625
SUBJECT INDEX
executive(s) (cont,) Executive Council (cont.)
work and, 223 verifying that FP covers the necessities of
org
worker-oriented, 16, 95, 224 operation, 490
writing despatches into an area and getting no what was the
Ad Council became the, 572
action or answers, 83 why cash/bills is Exec Council's
stat, 570-571
Executive Council, why it isn't good for one to hand out strings
of
Accounts Summary submitted to, 575 orders, 72
achieving "outgo less than income," 576 Executive Directive(s),
actions of (regarding FP), 575-576 Ad Council and, 27
actions to keep income up, 576 are not there to give new
orders, 72
Ad Council assisting Exec Council in planning for Comm Ev for
following illegal or contrary orders
org solvency, 572 instead of FOs, PLs, and EDs,
154
Ad Council does its proposed income planning and demanded
directive, 26
FP and submits its recommendations to, 570 demanding a
directive when things look like they
Ad Council passes FP to, 500 will get rough, 27
Ad Council vs. Exec Council role in FP, FP directive
issued as an, 577
569-570,572 labeling of, 27
any matter affecting org financial health must be legal orders
are found in, 154
passed upon or planned by, 573 purpose of, 72
as a management echelon, 128 raising stats by canceling all
EDs not issued by
LRH, 73
assigning conditions to divs on the basis of the urgent
directive system and, 25
GDS, 576, 577 Executive Director, Commanding Officer,
basic org costs, why Exec Council needs to know achieving a
flourishing, prosperous org, 198
them, 583 actions for getting mini programs done. 198
bean theory and, 511, 570 battle plan and, 125
building a viable, expanding and prosperous controlling his
org, 198
org, 571 cosignatory on FBO No. I Account, 513
cash/bills is stat of, 565, 570-571 cosigner on FP
allocation transfer check, 501
check signers and PO signers are not necessarily cross-orders
coming into the org, handling, 201
Exec Council members, 577 departmental inspections and,
198-200
composition of, 570 don't be reasonable, 199
coordination is why we have, 121 don't tolerate out-ethics, 199
definition, 570 establishing quotas, 156
divisional emergency continued too long, Esto tech and, 199
handling, 577 example of handling a theatrical company
about to
ensuring org never spends more than CGI plus bog, 186
reserves, 579 flaps and, 199
FBO may override allocation proposal of, 573 FOLO ensures ED
does have control of his org, 201
finalizes FP and income planning and presents it to
indicators of ED who does not have control of his
FBO, 500 org, 201
financial health of org is in hands of, 570 is an executive,
141
forwards FP to FBO for final approval, 576 mini programs and,
198-202
FP and, 490, 500, 511, 569 organize only toward actual
production, 199
FP approved or passed by, 506, 570 responsibilities
regarding Treasury Secretaries,
FP is a primary duty of, 569 489,491
FP Program No. I and, 583 sequence of hats ED gradually
unloads as his org
helps CO/ED achieve flourishing, prosperous takes over,
114
org, 198 standard org CO/ED tool, 198
Income Note Collections Summary and, 575 substitute
signatory on Finance Office accounts, 513
income planning and, 500, 579 training (minimum) expected of
a, 128
it is more vital to pressure income up than to save unreal
org program, handling, 201
money by FP restrictions, 576 when people can't get it
done, find people who
long-range FP and, 570 can, 199
major responsibility for FP lies with, 569 who is worth his
weight in gold, 198
meeting weekly to review basic operational Executive Director
International, as part of
costs, 583 international management, 521
Monthly Bills Summary and, 574-575 Executive Division (Div 7),
ordering an E-Meter and case survey of a divisions
personnel, 577 anything can be put in Exec Div for a
while, 42
org that doesn't hold, 121 sequence for manning it up, 113
reason for, 121 Thetan-Mind-Body-Product system and, 63
references, 569 Executive Division Worldwide, 35
responsibility for successful conduct of org, 572 Executive
Establishment Officer,
responsibility for Treasury Division, 575 Dept I and, 178-
180
reviewing proposed income planning and FP, 570 does not put
in Dept 2 or act as Dept 3, 179
seeing what underproductive areas are causing a first post
new Exec Esto should take, 178
reduced allocation, 511 freezing all personnel
transfers, 179
shutting off all but promotionally vital POs when musical
chairs and, 179
income is far down, 576 personnel demands and, 179
solvency and, 570-571, 572, 576 recruiting Estos and other org
staff, 178
solvency of org is responsibility of, 565 setting priorities
of who gets personnel, 179
626
SUBJECT INDEX
Executive Establishment Offlcer (cont.) expansion, expand(ing) (cont.)
success of, 180 failing to expand with new demand, 33
taking key production personnel to be Estos, results "fair
exchange" does not guarantee any, 562
of, 178 "fair exchange" gives one a rather level
works as Director of Dept 1. 178 progress, 562
Executive Secretary, finance and, 337
first product of, 63 force used in order to expand, 28, 30
has no stat if his portion of org does not exist, 63
formation of D/FBO Network is a direct push for
has products of his or her portion of org's individual
org expansion, 551
divisions, 63 funds lacking to expand over a long
period on a
inspects physical areas of Dangers and non-income-
producing PR area control
Affluences, 64 operation, handling, 428
powers of inactive Ad Council delegated to its future
expansion depends upon reaching not only
individual Exec Secs, 2 old and on-lines public
but especially new
program handling by an, 42 public, 550
routine used when having to intervene, 25 group composed
only of individuals cannot
urgent directive system and, 25 expand,8
Executive Status Zero, description, 129 group taking on more area, 340
Executive Status One, description, 129 growth of org depends wholly
upon inclusion, 330
guarantee of, 562
Executive Status Two, description, 129 help and, 33
Executive Status Three, description, 129 how org establishes its
own level of contraction
Executive Strata, as part of international or, 562
management, 521 if you can get in ethics, tech and admin
you have an
exhaustion, key to "exhausted executives" or staff org and, 60
members, 309 internally, the only way we have been
held back is
existence, how people cling to an even painful by out-ethics
and nonproduction, 371
existence, 305 into a decadent culture, 340
existing, what you are assigning conditions to doesn't is the whole
reason you are assigning conditions, 64
exist, handling, 64 key to, 562
leads to life, 29
existing scene, definition, 416 money and, 148
Expanded Dianetics, PTS handling and, 176 nations and, 28-31
expansion, expand(ing); see also prosperity; success no orders and
nonexpanding group, 8
achieving an org not only solvent, but occupying territory, 31
expanding, 580 only thing limiting an expansion to meet
acquiring too much territory too fast, 31 demand, 282
affluences and, 32 organizing to expand, 28
almost impossible to run nonexpanding org with org(s),
ease, 33 controls and expands its field, 199
altering the basics of the tech and stopping expanding to
thousands of staff, 282
expansion, 29 has to be a certain size to be
solvent, 281
answer to current expansion, 130 must continually reach
not only old and on-lines
any org must expand to survive, 33 public but
especially new public to
assigning conditions by graph and, 64 expand,550
at the rate of demand, 282 remaining small or growing
slowly because they
basic ingredient of, 81 did not properly or
extensively market their
bringing it about, 512 wares, 550
Buddhism and, 29 where ethics is tight and savage grow in
collapse vs., 348 numbers, 65
company losing its execs to companies where there
overexpansion, definition, 31, 32
is "more opportunity for expansion," 135
overexpansion, reasons for, 31, 33-34
considering our expansion potential as infinite, 31
overwork vs., 32, 33
continuous expansion of volume, organization and personnel
mishandling cutting off expansion, 282
demand, 33 pinned by false economy in personnel, 281
contraction vs., 28, 29, 30, 33, 34 planning for better
expansion, 583
cutting back an expansion, effects of, 34 policy is built
on, 29
definition, 64 policy rigged to expand, 30
definition of proper and correct expansion, 30 policy should
be interpreted only against, 30
demand and, 30 positive directions and their acceptance or
demanded product and, 28 enforcement on known programs
bringing
determining factor in group expansion, 332 about, 9
D/FBO Network and, 551 predicting expansion, 348, 512
easier to expand than to "remain level," 33 procedure for
smooth expansion, 291
easiest course is to expand, 33 product and, 28
effect wrong sequence of manning has on, 113 psychiatry, how it
expanded, 29
ethics, tech, admin, and, 60 rate of training and, 332
example of an action on expansion, 348 removing a suppressive
and, 30-31
Exec Council building a viable, expanding and requires an
expansion of all factors involved, 33
prosperous org, 571 requires area to expand into, 31
expanding volume and traffic, and expanding the Roman
Catholic Church and, 29
org, 32 Rome and, 29
627
SUBJECT INDEX
expansion, expand(ing) (cont.) expense(s), expenditure(s), spend(ing)
(cont.)
Scientology method of, 33 heavy continual expenditure may
result in disaster, 6
Scientology orgs are designed for, 33 high payroll expense
without regard for
Scientology troubles occurred by an imbalance
production, 510
of, 33 income greater than outgo, 146, 337, 509, 510,
565
setting up a suborganization unit to handle a new income is
invoiced and banked by FBO before any
kind of traffic, 32-33 allocation or
expenditure may occur, 504
single practitioner, why they can't expand without income must
be made before it can be spent, 573
overwork, 32 international management expenses,
definition, 522
slow expansion due to carelessness in pushing and knowing when
you are spending more than you are
safeguarding books, 546 making, 582
something expanding out of pace with the rest, 33 lack of
definition of income, expenses and reserves
SP groups vs., 45 as different, precise money pools,
521
statistic quotas and, 156 limiting income and delivery
potential by not
strategic plan correcting bad situation and turning
spending what one should in order to increase
it around into highly profitable expanding inflow
and delivery, 578
scene, 135 make it before you have to spend it, 567
strategic plan that expands company into stellar management
expense; see management expense
profits, example, 135 mission (Action Bureau) expenses,
582
survival and, 28 more profit can be lost than ever could be
saved on
technology, expansion of, 29 expense,512
territorial or population limitations on, 31 one always gets
back from an area more than went
that which stays the same shrinks, 289 in it, 512
things either expand or they contract, 28 one cannot spend
money unless he has it, 565
things that make expansion occur, 288 org expenses, handling
of, 518
to expand, an org must continually reach not org must not be
permitted to spend on an average
only old and on-line public but especially new
more than its level of delivery, 538
public, 550 org reserves, use of, 489, 491
to expand, any company needs a demanded product refusing to
finance nonproduction or fruitless
and will and skill to produce and deliver it, 28
expense, 512
uniform expansion of demand, ethics and service, 33
spending what one makes is road to insolvency, 578
what happens if you do not expand uniformly, 33 spend less
than you make, 567
what you are assigning conditions to doesn't stocks replacement
cost plus running expenses vs.
expand, handling, 64 gross sales, 578
what you need to learn to assign conditions and tendency of a
div in Emergency is sometimes to
make an org expand, 65 demand extravagent or
unwise purchases, 576
when it occurs, 288 those that should be made to buy
increased
when you must expand the org, 32 production and viability
for the org, 584
why orgs have tended to remain small or grow Titles A, B and C,
492-493
slowly, 550 types of, 492-493
why some execs are upset at idea of, 32 why foolish or
unreal expense is prevented, 511
without war, 28 experience,
wrong way and right way to expand an org, 32 denial of adequate
experience to succeed, 328
expeditor; see HCO Expeditor exec without previous, I
expense(s), expenditure(s), spend(ing); see also bill; not being
passed on, 369
cost; debt personal experience with the product or
service
account that org expenses are paid from, 495 being
promoted, 263
basic expenses greater than average weekly income, third dynamic
psychosis vs., 328
handling,583 experiments, why using new, unusual
experiments can
basic staff welfare expenses, 582 crash your full
intention, 72
buying more money made with allocations for expert(s); see also
professional; specialist
expense,523 hats and, 311
central reserves are used for defenses and hiring specialized
experts vs. knowing what it is all
management overall cost and viability, 489, 491
about in the first place, 79
CLO expense, definition, 522 why being expert in one line
doesn't qualify one for
Continental Finance Office expense, definition, 523
another, 311
cost accounting formula, 578 explanations, being given on
request for something to
cutting back on, 583 be looked into, 215
determining if basic expenses of org are greater than exposure,
basic threat of intelligence is, 397
average weekly income, 583 extravagant staff, 371
do not commit expense beyond future ability to pay,
523 extreme conditions, of personnel, 296
ensuring org never spends more than CGI plus extremist groups, PR
and, 377
reserves, 579 eyesight,
FBO local expense, definition, 523 hatting changing
eyesight, 370
figuring out weekly costs, 582 running overts changes
eyesight, 370
FP No. I covers every expense required to run org, eye trail,
578 attract-interest-message and, 256
getting more and more return from beans expended, definition,
256
579 no real eye trail, 256
halting expenses from being incurred in the future vital in
layout of a design, 256
beyond the org's ability to pay, 515 wrong eye trail,
256
628
SUBJECT INDEX
familiar(ity) (cont.)
with the product or service one is promoting,
262
family,
facilities, current disorganized family and educational
communicator and, 20 scene, 201
executive and, 19-24 leader in a, 221
total pattern of, 21 farmer, economics, security and, 217
what they normally include, 20 fast flow system,
facility; see also ability B of I findings and fast flow
system of
to see something newly, 270 management, 6
to shift viewpoint, 270 comm lines and, 166
facility differential, fast flow hiring, 183
definition, 19 illustration of a, 166
examples, 19-20 fate, statistics vs., 12
give facilities to those with, 24 favors, exec who seeks
to survive on, 95
real, 21, 24 FB; see Flag Bureaux
wiping out by overwork those who have the, 24 FBO; see Flag
Banking Officer
failed case(s), FBO Int; see International Flag Banking Officer
muddying up FSM's area, 12
program to refine the Qual Div to prevent all, 35 FBO Network;
see Finance Office
repair and, 233 FBO No. 1 Account; see Finance Office Number I
workable finance systems changed by, 537 Account
failure(s), fail(ed)(ing); see also catastrophe; collapse; FBO No.
2 Account; see Finance Office Number 2
contraction; decline; disaster; down statistic;
Account
slump FDA; see Food and Drug Administration
by exec seeking to raise his own rewards above what fear,
afraid; see also timid
he personally is earning in terms of VFPs, 205
person secretly afraid of others will not hat them or
by ignoring the real producers of the group, 205
hats them wrongly, 351
dev-t and, 163 revenge and, 291
earning back confidence after, 207 feasibility, strategic
planning and, 126
Esto failures, 178 FEBC; see Flag Executive Briefing Course
execs, why they fail, I Federal Reserve,
machine age recognized as failed, 204 head of the, 558
not-dones, half-dones and, 97 how it operates, 553-554
org boards, graphs and rules for their own sake add
US Government and, 553
up to, 74
program failure, causes of, 9, 37, 75, 77 Federal Reserve
Bonds, 553
reason for failures to remain a power's power, 55 Federal
Reserve Stock, 553
fair play, justice and, 338 fees; see price
false, definition, 171 FEO; see Finance Enforcement Officer
false arbitrary, 210 field; see also public
false claims, promotion and, 260 handling of traffic from new
field or area of
false data; see also false report; false technology; lie
operation, 32
disproving, 422 org controls and expands its field and
keeps it active
economics and, 203, 204 and happy, 199
false belief that one did not have to produce much
org excluding its own field members, result, 331
to survive, 204 word of mouth and, 232
parents and, 203 field auditor,
False Data Stripping, economics and, 203 flowing persons
upward, 520
must have a hat, 331
falsehoods, black PR and, 418 program to get field auditors
to cooperate and stop
false report(s); see also false data; lie conflicts
with orgs, 35
bounced check drawer is reported for, 495, 497
promotion and, 560
bounced checks and, 495 Field Staff Member(s), FSM(s),
Danger condition and, 171 come-on dissemination, 245,
246
exec handling of, 169 failed cases muddying up FSM's
area, 12
graph false, 66 have to be built up and cultivated, 200
Job Endangerment Chits for, 69 low FSM commissions may
only mean no FSM
Liability condition for false graph, 66
program, 12
misinformation, handling of, 408 paid promptly, 200
there are always other crimes when you get a, 66 Field Staff
Member Account,
use of false statements to cover up a situation, 170
balance needed to start the, 502
false tech(nology), checkbooks, who they are kept by, 518
misunderstood word in real tech can let false tech
check-signing procedure, 501, 518
in, 214 ensuring account level is kept
sufficiently high to
test of, 214 handle the traffic, 502
will not deliver a product, 214 exempt from once-a-week
check-signing
familiar(ity); see also reality rule, 518
the unfamiliar is rapidly introduced or may not be
used as a "float" to pay out FSM
communicated by comparing it to a familiar, 242
commissions on a bypass of FBO, 502
629
mn
r~
'
SUBJECT INDEX
Field Staff Member Account (cont.) finance(s), Finance (function or
area of an org) (cont.)
payment of FSM commissions, 501 allocation; see allocation
transfers to, 502, 506 allocation-production ratio; see
allocation
Field Staff Member commission(s), production ratio
administration of the FSM commission line, 502 any matter
affecting org financial health must be
Dept 8 and, 501 authorized by FBO, 573
ensuring covering amounts have been transferred to applying
income greater than outgo to each division
the applicable org accounts, so cash/bills is not
and area of org, 510, 512
falsely affected, 518 areas to put finance as a commodity
first, 512
FSM Account is started with a balance equal to an as a
commodity, 509, 512
average of one full week's commissions, 502 asset; see
asset
FSM Account may not be used as a "float" to pay assigning an
allocation value to each product and
out FSM commissions on a bypass of FBO, 502
subproduct and key stat, 511
indicator of an eventual collapse of, 12 bank account; see
bank account
low due to bad tech, 12 banker; see banker
low FSM commissions may only mean no FSM banking; see
banking
program, 12 bankruptcy; see bankruptcy
never held up for once-a-week check signing, 501 bean theory,
509
not subject to FP, 506 bills; see bills
paid instantly, 518 Bolivar and, 47
payment of, 501
percentage, 581 bringing understanding and cooperation into
the org
procedure for signing FSM checks from FSM in finance
matters, 516
Account, 501 buying more money made with allocations
for
Field Staff Member system, flowing persons upward expense (bean
theory), 523
via the, 520 buying production and the products which
add up
file(s), to the product of raised income and viability, 509
creating folders and, 201 cash/bills graph; see cash/bills
graph
disbursement files; see disbursement files cash value of
every piece of work done by a person
policy, complete files of, 323 can be calculated, 204
filing, causes of org finance trouble, 288
PR and, 424 changing workable finance systems, 536
purchase orders filed in folders under the company check
signing; see check signing
name, 574 chronically ill person may not be on finance
lines,
film(s), 175
are assets, 545, 547 collective- thought regarding, 567
co-relationship between marketing of books, correct viewpoint
for, 336
cassettes, insignia, and films, and future GI of the
cost accounting formula used to get a good idea of
org, 551 degree org is running on-policy and in-
tech,
counted and safeguarded just like money, 557 578-579
Deputy FBO for Marketing, Meters, Books, Tapes costing; see
costing
and Films, 547 credit; see credit
D/FBO duties regarding, 548-549 dateline paying, 573
every Academy film potentially increases money deflation
and, 337
paid for training, 550 D/FBO; see Deputy FBO for
M.O.R.E.
exchange, films can be the subject of, 557 disregard of, 336
FBO Network and, 557 do not commit expense beyond future
ability to
getting films and tapes in full use in org, 549 pay,
523
goodwill generated by, 231 don't ever borrow, 523
handled like money, 545, 557 don't leave an enemy financed
and solvent while
income and, 560 you let your friends starve, 49
money, when films might be more valuable double-entry
finance "wizards of Wall Street," 541
than,557 dunning creditors, 579
public and, 560 duplicating functions vs., 344
shown incorrectly or not shown at all, 560 effectiveness of
financial control in orgs, what it
film lease agreement, 549 primarily depends on, 517
embezzlement; see embezzlement
film lease payments, as a D/FBO stat, 549 errors, 5 10
final directive, estimating contribution of each part of org to the
becoming law, 6 VFP, 337
definition, 5 Exec Council responsibility for org financial
personnel and, 7 health, 570
finance(s), Finance (function or area of an org); see also execs
unfamiliar with finance, result of, 337
economics; economy; exchange; money expansion and, 337
accounts week closes at 2:00 P.m. Thursday, 539 expenditure;
see expense
activities that allocate by need and fail to force and
expense; see expense
pay for production, 509 failed cases changing workable
finance systems, 537
activities that are put in a cap-in-hand status, 500 failed
economies, basis of, 509
allocated sums for the org are under org's control, FBO;
see Flag Banking Officer
489,491 finance control is a primary point of
management
allocating against proven production and projected
authority, 515
income, 509 Finance forming a hidden command line,
515
630
SUBJECT INDEX
finance(s), Finance (function or area of an org) (cont.) finance(s),
Finance (function or area of an org) (cont.)
finding out who are the top dogs in the area in refusing to
finance nonproduction or fruitless
financial and political circles, 429 expense,512
first rule of, 337, 509 relationship of promotion, sales
and delivery as
forcing all beans into stepped-up delivery while income
sources, 510
neglecting promotion and sales, 510 report; see
finance report
forcing production, 337 reserves; see reserves
FP body getting a bad name with finance people, result if
finance people don't really know
492,493 money, 337
gather bit by bit a cushion of cash to fall back on results
of ceasing to deal in its own commodity
and don't ever fall back on it, 567 money, 337
getting sums already owed collected, 512 Sanity Scale and,
327, 329, 336-337
giving out X beans and getting back no beans, 493 scale that
tells you the target proportion of finance
governing policy of, 523 and effort to allocate in
marketing, 274
government appropriation think, 492 small sack of beans will
produce a whole field of
greater loss to Finance is income lost or never
beans,523
made, 511 solvency; see solvency
greatest aberration of, 337 sooner or later the books get
balanced in any
gross income; see gross income society, 337
having to FP for necessities for org, 493 stock; see stock
heavy inflow on orgs due to book sales, 275 subproducts, why
Finance has to have a full reality
hectic effort to work only with production products
on, 337
will wind finance up in a knot, 337 summary of key
terms used regarding Church of
higher unemployment rises, the less money will buy,
Scientology finances, 521
the more finance trouble there is, 314 system changed so
that someone could personally
how Finance becomes org management, 337, 511 benefit and
rip it off, 537
how FP body gains ability to actually manage and things that
give FP and finance a bad name, 564
control its finances, 584 Treasury Division; see
Treasury Division
undelivered service as a liability, 579
how it becomes real and manageable, 337 understanding
money flow lines, 523
how one gets far more than enough money, 148 unusual solutions
in counting GI, examples,
how to get production and more beans back for the 540-541
beans put in, 510-511 viability; see viability
income; see income wanting to get cash to reserves and
resenting a
income greater than outgo, 146, 337, 509, 510, 565
freeloader activity, 493
inflation and, 337 what Finance has to know to wisely
allocate funds,
insight into finance, developing an, 17 337, 510
insolvency; see insolvency what gives Finance greater loss
than any FP saying
irregularity, handling, 135 could ever recover, 511
knowing the correct money pools for any given what makes a
financially irresponsible org, 516
activity, 523 when it comes unstuck, 337
know your finance pack, 492 why Finance and org managers must
know the org
lining up 3 or 4 income sources each one of which VFPs
and subproducts, 510
would provide the needed funds, 512 you always have
trouble with money if you don't
local finance situations, FBO handling, 503, 508 make
any, 493
"make money" is part of the governing policy of Finance Banking
Officer; see Flag Banking Officer
finance, 523
management; see financial management Finance Enforcement Officer,
money; see money check-signing lines and, 518
must be kept under firm control, 517 check signing on Main
Account done in the
new demand and, 33 presence of FBO and, 518
nineteenth century "business practices" will not do cosigns
FP allocation transfer check, 501
for us, 540 ensuring checks being signed do not
exceed org's
no-case-gain person may not be on finance allocation,
518
lines, 175 ensuring check-signing and dateline policies
are
one always gets back from an area more than went
applied, 518
in it, 512 purchasing lines routinely spot-checked by the
FBO
one has to know finance in any org, 337 or, 518
org and, 327, 336-337 signatory on Finance Office No. 1 and 2
Accounts,
org having a hat-in-hand aspect to, 493 495, 513
org that is in a Danger condition as regards the Finance Office,
Finance Network, FBO Network. see
society, 582 also International Finance Office
persons who may not be on finance lines, 175 assets and, 557
perversion of finance as a third dynamic audits on FBO
accounts, responsibility for, 513
psychosis, 329 autonomous office, 488, 490
"postulate checks," 541 balance sheets and, 491
program for general improvement of, 36 Continental Finance
Office; see Continental Finance
proportionate marketing and, 274 Office
proportionate pay, PTSness and, 176 fundamental reason why
assets are entrusted to and
PTS person on finance lines, effects of, 175 generally
overseen by, 558
PITS persons may not be on finance lines, 175 it is of
enormous interest to the FBO Network that
purchasing; see purchasing the org is well managed, 559
631
SUBJECT INDEX
Finance Office, Finance Network, FBO Network Finance Office Number 3
Account, FBO Number 3
(cont.) Account,
machine of, 559 interest accrued from special income,
handling, 530
marketing and, 550 should be a high-interest-bearing
account, 530
org board, location on, 488, 490, 503 signatories for, 530
prosperity, fundamentals of, 558 finance policy, strategic planning
may necessitate
Treasury Aides are answerable to, 491 having a knowledge
of, 137
where it has representatives, 488, 490
where its authority stems from, 488, 490, 503 finance report(s),
why books, material and HCO Book Accounts are Accounts
Summary; see Accounts Summary
under supervision of, 545 Bills Summary; see Bills
Summary
why marketing, books, tapes, cassettes, films, check; see
check
insignia, meters and related items are in the,
disbursement voucher; see disbursement voucher
557-558 FBO keeping accurate and flawless record
why marketing, promotion and sales are placed in of all
receipts, banking, transfers and
the, 550 disbursements, 507
Finance Office Number I Account, FBO Number 1 FBO providing, 507-
508
Account, FBO records must agree with and verify those
of
all org income is deposited in, 496 Div 3 always, 496
audits on, 513 FBO reporting on local finance situations, 508
bounced checks and, 495, 505 Income Note Collections
Summary; see Income
cosignatories on the, 495, 513 Note Collections Summary
checkbooks securely kept by FBO, 513 income reports compiled
after Thursday at 2:00
FBO deposits money in, 494 . P.m., 539
FBO establishing and maintaining proper uses, titles income
sources summary; see income sources
and signatories of, 504 . summary
FBO never spends money out of, 495 invoice; see invoice
has no part in org cash/bills figures, 514 monthly financial
reports to Int Finance Office, 507
money transferred to Sea Org reserves from, 495 weekly
financial summaries on FBO accounts, 513
month-end statement collected for, 507 financial management; see also
financial planning
not considered to be org funds in any other sense basic
principle of, 565
than for accounting purposes, 514 effect of sound
financial management, 571
only transfer checks are drawn on it, 495 FBO does not run
org via, 508
purpose of, 495 person you put in charge of, 567
reconciling of, 507 principles of, 565
requires both signatories, 495 principles of money
management, 520
separate voucher series for, 506 real money management, 558
signatories on, 495, 513 secret of solvency, 567
tax and balance sheet preparation and, 513 stable datums of,
567
transferring Fl? amount to org's bank account, 494 financial manager,
tame dog financial manager will
used entirely at discretion of FBO, 514 always make
group insolvent, 567
weekly financial summaries done on, 513 financial planning, FP;
see also financial management
weekly summary of receipts to and payments accompanied by
Accounts Summary, Bills Summary
from both FBO accounts sent to Int Finance and
Income Note Collections Summary, 570, 575
Office, 507 achieving an org not only solvent but
what it represents, 513 expanding, 580
when FP allocation amounts become due for achieving income
greater than outgo, 569
transfer to Main Account, 501 achieving "outgo less
than income," 576
Finance Office Number 2 Account, FBO Number 2 actions (list of),
573
Account, activation of, 501
audits on, 513 Ad Council and, 569
checkbooks securely kept by FBO, 513 Ad Council passes Fl? to
Exec Council, 500
FBO establishing and maintaining proper uses, titles Ad
Council vs. Exec Council role in, 569-571, 572
and signatories of, 504 adjusting payrolls, 573
has no part in org cash/bills figures, 514 allocation; see
allocation
invoice-disbursements system kept on the, 495 allowing for
promotion and needful actions, 515
keeping a separate invoice-voucher series for amount of an
FP is of less concern to FBO than
the, 506 increased allocation-production ratio,
500
management expenses and, 495, 506 any matter affecting org
financial health must be
month-end statement collected from bank for, 507 passed
upon or planned by Exec Council and
purpose of, 495 authorized by FBO, 573
reconciling of, 507 appeal line concerning use of org's
allocation, 500,
requires both signatories, 495 563-564
separate voucher series for, 506 approval of, 500, 570, 572-
573, 576
signatories on, 495, 513 approved by Exec Council, 570
tax and balance sheet preparation and, 513 approved item
stalled on purchasing lines, handling,
used entirely at discretion of FBO, 514 563-564
weekly financial summaries done on, 513 authorization of
Fl? forwarded to FBO, 488
weekly summary of receipts to and payments authorizing sale
of any equipment or property, 573
from both FBO accounts sent to Int Finance basic
expenses of org greater than average weekly
Office, 507 income, handling, 583
what it represents, 513-514 basic organizational needs, list
of, 580
632
SUBJECT INDEX
financial planning, FP (cont.) financial planning, FP (cont.)
bean theory, 509 FSM commissions, 581
blaming FP, 493 FSM commissions not subject to, 506
bonus; see bonus funds requested by an org FP for a
specific use must
booksale money being used for other things, results
be applied to that use, 489, 491
of, 545 general liability fund, weekly deposit
to, 581
cap-in-hand status, 500 greater bills than money with
which to pay
careful financial planning as a remedy to bad
them, 582
management, 18 hardestjob is, 17
check signer must have before him the last issued HCO
Book Account FP approval by D/FBO, 548
orders of the approved FP, 576 HCO Book Account
use is not subject to regular
chopped FP, sure route to, 492 weekly FP, 582
copy of approved FP sent to Int and Continental how an
FP body gets a bad name with finance
Finance Offices, 506 people, 492-493
dateline paying and, 573 how FP body gains ability to
actually manage and
deciding upon any large purchases, 573 control its
finances, 584
how much to give the org for its FP, 538
definition, 493, 511, 569, 572 how one safeguards what
one gets in, 577
dept heads and, 570, 572 how the rules for FP are set,
492
directing any necessary delay in payment of how you can
do FP quite merrily, 493
bills, 573 Income Note Collections Summary and, 570,
575
directing any transfers of funds, 573 income planning
and, 488, 490, 499, 500, 573
directing payment of bills, 573 income sources and, 499
directive; see financial planning directive individuated
think by an FP activity, results of, 493
Disbursement Section furnishing data required
inspected by FBO, 506
for, 574 investing one's beans into things which
will result in
disputes arbitrated by FBO, 500 more beans back,
578
divisional secretary is responsible for seeing that
is an individual job, reason, 567
necessities of his division are provided for in, 563
is a vital part of management, 16
drawing checks or activating P0s against an FP for items
of image and facility improvement, FBO
which the allocation check has not yet been
allocating for, 500
deposited or cleared, 501 it is more vital to
pressure income up than to save
easy to confuse check-signing line with FP line, 576
money by FP restrictions, 576
Exec Council and, 490, 500, 505, 506, 511, 569, 572
knowing when you are spending more than you are
finalizes FP and income planning and presents it
making, 582
to FBO, 500 knowledge and application of
financial and income
meeting weekly to review its basic operational
making policies by FP members, 517
costs, 583 leasing equipment with an option to
buy, 583
verifying that FP covers necessities, 490
limiting income and delivery potential by not
executives and laborers show up in, 17 spending what
one should in order to increase
expenditure, different types of, 492-493 inflow
and delivery, 578
FBO, line for, 490, 494, 500, 570, 572
allocating in relation to org's production, 583
long-range FP appears on FP directive, 577
approval of, 542, 570, 576 long-range FP,
responsibility for, 570
ensuring FP sums allocated cause increased major
responsibility for FP lies with Exec
income, 506 Council, 569
forcing a proper FP, 515 medium-range and longer
range programs, 573
FP adjudication, 538 meets Thursday night, 542, 574
knowing vital necessities required by the activity
necessities and, 563
to produce its V171's and income, 505
necessities, FP for them first, 493
provides Ad Council with statement of need not be a
burden, 492
summarized income sources prior to FP, 500
neglecting necessities, 493
receiving proposed FP and statement of no one can FP
against money 1ined up," 540
projected income, 506 obtaining inexpensive
second-hand equipment, 583
recovering any allocation amount not applied to
obtaining service facilities without driving org into
the approved use, 506 debt,583
', turning down FPs," results of, 515 one pays only
what FP has okayed to be paid and
FBO's prepared statement of summarized income
how, 576
sources is added to FP line, 500 org deposits FBO
cheeks Friday morning and
final approval authority is FBO, 500, 570, 576
activates FP, 542
Financial Planning Program No. 1 and, 573 Org Officers,
FP delegated to, 570
finding out how much is required for basic passed as
okay by Exec Council, 506
organizational needs to merely keep org passing
upon prices offered for any equipment or
there, 580 property, 573
finding out how much is required for basic past-due
bills, handling, 583
promotional actions, 581 pay; see pay
finding out how much it costs weekly to keep in
percentage of weekly income that is set aside to pay
basic comm lines, 581 past-due bills, 583
finding out weekly costs for basic admin planning by
which projected income is to be made is
supplies, 581 expressed in the, 499
first step in, 573 preventing divs or depts in
Emergency from buying
five conditions which make FP easy, 492-493 any but
SUBJECT INDEX
financial planning, FP (cont.) Financial Planning Committee (cont.)
prices reviewed by, 573 when it will and won't have trouble
with finance
producing an FP that will obtain increased org
authorities, 499-500
products, 499 financial planning directive,
program to safeguard income once earned by better issued as a
local ED, 577
financial planning, 36 long-range planning also
appears on, 577
purpose (basic) of, 569 when and how it is issued, 577
references, 569 Financial Planning Program Number 1,
reinforcing the activities of productive divisions and
achieving an org not only solvent but
areas, 5 11 expanding, 580
requirement for middle and central management additional
actions for, 583
personnel to draw full pay or be bonus amount worked out
can be changed, 584
eligible, 129 authority for basic changes in, 515
reserve in case of necessary legal expenses, 581 basic
expenses of org greater than average weekly
reserves loan repayments, 580 income, handling, 583
responsibility for, 569, 572 basic org costs, why Exec
Council needs to know
routing of, 570 them, 583
rules for, 492-493 basic staff welfare expenses, 582
rules shifted on FP, 493 comparing FP No. 1 against your GI
and CGI to
schedule, 573-574 tell whether org is viable, 578
seeing what underproductive areas are causing a covers every
actual expense required to run an
reduced allocation, 511 org, 578
cutting back on expenses, 583
setting limits on pay, overtime or bonuses, 573 degree income
increases above FP No. 1 amount
setting limits on the purchase orders that may be shows
how viable org is, 579
signed, 573 delivery actions and, 581
should not be more than org's VS1), 538 determining if
basic expenses of org are greater than
solvency and, 528 average weekly income, 583
statement of expected future income and its does not replace
application of finance policy, 583
planning must accompany the, 488, 490 excess income, use
of, 582-583
succeeds only when individual handling it can rise Exec Council
and, 583
superior to the group, 567 expenses that should be made
to buy increased
summary of data required for, 574 production and viability
for the org, 584
sums allocated may only be used for the purpose figuring out
how much you will require weekly in
requested and approved, 506 order to exist and to
promote, 582
tendency of a div in Emergency is sometimes to figuring out
weekly costs, 582
demand extravagant or unwise purchases, 576 finding out
how much is required for basic
the less income an org or individual has, the more
organizational needs to merely keep org
carefully and wisely FP must be done, 583 there,
580
things that give FP and finance a bad name, 564 finding out
how much is required for basic
tips, 492
transferring FP amount from FBO No. 1 Account
promotional actions, 581
to org's bank account, 494, 501 FP and, 573
transmitted to Treasury Bureaux Aide, 488 gives you your
make-break point in an org, 578
troubles, what they trace to, 563 HCO Book Account and, 582
two-bit FP, 528 how to use this program, 582
undertaken to satisfaction of Treasury Sec (or intention of,
583
Purser), 488 is not just what one---canget by on this
week," 578
using FP to neglect duty, 493 knowing when you are spending
more than you are
verification that FP covers necessities of org making,
582
operation, 488, 490 paid- for-but-not-delivered service
taken into account
verified by FBO, 494 when doing an, 579
viewpoint FBO and D/FBO look at FP from, 570 payments for staff
training at a higher org, 582
vital necessity denied in FP, handling, 563 percentage of
weekly income that is set aside to pay
weekly, 574 past-due bills, 583
what FP is and what it isn't, 528 planning for better expansion,
583
what gives Finance greater loss than any FP saving point at
which everything must be done to sell more
could ever recover, 5 11 services to your public,
582
what happens by holding FP on Sunday, 541 questions to
answer to find out weekly costs, 580
when FBO transfers FP, HCO Book Account and references, 580
org reserve amounts, 542 review and update FP No. 1
occasionally, 584
when it is a nightmare, 493 Sea Org Orgs and, 582
who actually wears FP hat, 569 viability directly relates to,
578
will never solve neglecting to make money, 493 weekly
allocation for org is not fixed against the FP
you always have trouble with money if you don't No. 1
amount, 583
make any, 493 what a real FP No. 1 must take into
account, 578,
Financial Planning Committee, 579, 582
must know its products and income sources what it does, 584
cold, 499 financiers, not providing real jobs, real training,
real
projecting expected income with reality, 499 objectives,
306
when FBO will have endless trouble with FP bodies, findings, when B
of 1 findings become law, 6
499-500 finger faltering "on the trigger," 66
634
SUBJECT INDEX
finishing, Flag Banking Officer, Finance Banking Officer, FBO,
definition, 253 account that allocation from FBO goes
into, 495
where it fits on the assembly line for produced
actions,
promo, 252 on appeal line, 564
firing; see dismissal on banking income, 488, 490
first dynamic; see also self on org FP, 488, 490
achieving in abundance any ambition on the, 558
on verifying and collecting all income received by
all we can do to survive even on the, 325
the org, 488, 490
going up against first dynamic fixations, 558
activities of, 87
life really can't be lived on the first dynamic
activities that are put in a cap-in-hand status, 500
alone, 241 allocating for items of image and
facility
propaganda that "one should live for oneself
improvement, 500
alone," 241 allocating in relation to org's
production, 583
relationship to third and fourth dynamics, 325
allocation,
First Dynamic Danger Formula, steps of, 173 amount is not
subject to appeal, 488, 490
fitness, lack of good taste or a sense of the fitness of
how FBO determines it, 488, 490, 500
things, 260 passed upon by, 488, 490
Fitness Board, 182 amount of an FP is of less concern than
an
increased allocation-production ratio,
500
five-year plans, reason for failure, 75 amounts sent abroad for
exchange, handling of, 504
fixations, first dynamic, 558 any matter affecting org
financial health must be
fixed idea, as a method of handling a down stat, 67
authorized by, 573
Flag; see also management appeal line; see Flag Banking
Officer appeal line
basic overall effort is designed and planned on, 86
arbitrating on FP disputes, 500
big broad situations are spotted and the Whys
attempting to make collections so cost of
found on, 86 management can be defrayed,
559
boom created by Flag planning, 87 banks money in a Finance
Office account or in his
CLO or OTL makes Flag planning become an safe,
488, 490
actuality, 85 book sales, inspection of, 518
CLOs get in Flag programs and projects, 87, 91
Bookstore, inspection of,, 518
CLOs, OTLs and, 85, 87-88 bounced check handling, 495,
496, 504-505
cycle of management and, 85 bounced checks entered into
ledger by, 504
Data Bureau, 86 cash journal reconciled weekly, 507
definition, 521 checkbooks kept by, 513, 518
does not work on things that fit only an individual
checking bank security to ensure only authorized
org, 86 signatures are accepted, 507
duty of, 85 checking invoices for admin correctness
and
evaluations of continents and individual orgs are
legibility, 496
done at, 201 checks all daily income collections
before issue of
FBO sees that amounts owing to management for
any invoice of receipt, 496
services and missions are collected and paid in
check signer accepting checks without evidence of
full, 506 FBO transfer, 502
Flag actions are directed at whole orgs or check signing
on Main Account done in presence
continents, 201 of, 518
Flag Service Org is the nearest service org for top
check-signing responsibilities of, 518
management and, 520 checks tape total of the day's
income against org
FOLOs managed by, 201 invoices, 496
handling where networks, Flag and FOLO orders chief
concerns of, 508
cross-order each other into an org, 201
collecting amounts owing to management for
international Whys, 86, 91 services and missions,
506
Key Ingredients and, 85 collecting month-end statement
on FBO No. I and
legal orders and, 154 2 Accounts, 507
mini program does not have to be okayed by, 199
collection actions on bounced checks, 497
not knowing, reason for, 153 collects the cash from
Div 3, 494
observations are sent to, 86, 87, 92 Continental FBO;
see Continental Flag Banking
orgs and franchises push in Flag programs and
Officer
projects, 87 daily collecting all income from
org and
payments to Flag (FBO stat), 504 banking, 504
planning and, 86 daily verifies and collects all income
received by org,
primary targets of Flag intervention, 201 488,490
programs, projects and, 85, 86 day he approves FP, 542
proportionate marketing and, 274 debit invoices, duties
regarding, 505
remedies come from, 89 debits bounced check to org with a
minus invoice.
slow auditor training, example of handling, 88
496-497
solvency of Flag in the area (FBO product), 503
decisions that are not made in the FBO
tours orders, 87 Network, 515
verbal relays of Flag commands are not definition, 522
acceptable, 154 definition of FBO local expense,
523
what it works on, 86 demanding income increase from the
org, 505
works through CLOs, then to OTLs or orgs to the deposit
slips, duties regarding, 497, 504
publics, 88 deposits money in FBO No. I
Account, 494
635
SUBJECT INDEX
Flag Banking Officer, Finance Banking Officer, Flag Banking Officer,
Finance Banking Officer,
FBO (cont.) FBO (cont.)
Deputy FBO for M.O.R.E.; see Dep~ty FBO for how to get
production and more beans back for
M.O.R.E. beans put in, 511
Deputy FBO Network; see Deputy FBO Network income and, 488,
490, 504, 556
direction he heads in, 556 income banked each day by, 490,
496, 504
disbursements and transfers are normally by income demand by,
499, 505
check,507 income sources, duties regarding, 499, 505
Div 3 outnesses, reporting of, 508 increasing his
depository, his utilized service
does not run org via financial management, 508
capacity, 556
domestic nonconvertible checks from other inspects checks
for correctness of date and
countries, handling of, 504 endorsements, 496, 504
duties, 87, 494, 496, 499, 503, 504-508 interest accrued
from special income, handling, 530
duties (basic), 494 International FBO; see International Flag
Banking
duties, list of, 504-508 Officer
duty to safeguard incoming monies, 496 is not there to do org's
FP himself, 570
issuing his invoice of receipt to Dir Income or
embezzlement, FBO takes action against, 546 Cashier, 496
emergency PO, handling of, 506 issuing to Treasury Sec a
voucher with each transfer
ensures check-signing and dateline policies cheek, 506
applied, 518 issuing transfer check at once for
approved FP
ensures Exec Council wears FP hat, 570 allocation, 501
ensuring Book Account policies being fully adhered keeping
accurate and flawless record of all receipts,
to, 518 banking, transfers and disbursements, 507
ensuring checks being signed do not exceed org's keeping a
separate invoice-voucher series for FBO
allocation, 518 No. 2 Account, 506
ensuring FP sums allocated cause increased keeping FBO
accounts and funds secure, 507
income, 506 keeps enough float in FBO No. 1 Account
to cover
establishing and maintaining proper uses, titles and
bounced checks, 495
signatories of FBO accounts, 504 knowing products and
income sources cold, 499
evidence of how good an FBO is, 520 knowing the vital
necessities required to produce
Exec Council finalizes FP and income planning and V171's
and income, 505-506
presents it to, 500 knowledge and application of
financial and income
expects increase in income and allocation- making
policies, 517
production ratio from what he pays out, 508 ledger kept
by, 504
FBO accounts are used entirely at discretion of, 514 local
finance situations, handling, 503, 508
final authority for the allocation, 572~573 looks at where
beans are going and what income
finance; see finance and production they are buying, 509
finance control, what an FBO must realize about LRH was the
first, 536
it, 515 makes a separate tape total for bounced
checks, 497
Finance Office; see Finance Office making org make more
money, 504
Finance Office Number 1 Account; see Finance management
expenses paid by, 489, 491
Office Number 1 Account management reserves as a
product of, 503
Finance Office Number 2 Account; see Finance may approve
allocation as proposed, lower it or
Office Number 2 Account raise it, 573
finance programs done quickly by, 507 may override allocation
proposal of Exec
finance report; see finance report Council, 573
financial management; see financial management missing
stocks, action to take, 546
forcing in a proper FP, 515 monthly financial reports to Int
Finance Office, 507
FP, most important policy letter of the, 515
adjudication, 538 must know how an org makes money
and keeps its
approval, 573, 576 reputation, 515
final authority is, 500, 570 must know how to make
money, 515
forwarded to, 490, 576 must know the policy expertise
used in making
inspected by, 506 money, 515
verifying FP by production, 494 must not let org run on
unearned income, 538
FSM Account and, 518 never spends any money out of FBO No. 1
FSM Account may not be used as a "float" to pay
Account, 495
out FSM commissions on a bypass of FBO, 502 no authority
to cut off obligations, 515
FSM Account, transfers to, 502 no authority to dismiss
personnel, 515
FSM commissions, payment of, 501 no authority to permit new
acquisitions or
funds requested by an org FP from the FBO's obligations,
515
accounts for a specific use must be applied to that
operating procedure of, 488, 490
use, 489, 491 org deposits FBO checks Friday morning
and
governing policy of, 523 activates the FP, 542
halting expenses incurred in the future beyond org's past
income sources, reviving of, 499
ability to pay, 5 15 pays management expenses of
corporation incurred
hat of, 503 locally, 489, 491
HCO Book Account money and, 495 products of, 503
how F130 defeats counter-intention in org, 515 provides Ad
Council with statement of summarized
how he should think of books and related items, 545
income sources prior to FP, 500
how much to give org for its FP, 538 purchasing lines spot-
checked by, 518
636
SUBJECT INDEX
Flag Banking Officer, Finance Banking Officer. Flag Banking Officer,
Finance Banking Officer,
FBO (cont.) , FBO (cont.)
purposes of, 504, 515 where there was an FBO, orgs got solvent
and staffs
receiving proposed FP and statement of projected got
paid, 536
income, 506 working to bring understanding and
cooperation
recording any loans from Sea Org reserves and any into
org in finance matters, 516
debts to it, 504 Flag Banking Officer appeal line,
recording in ledger the exact disposal of the day's amount
FBO allocates for allocation is not subject
income, 504 to appeal, 488, 490
records of FBO must agree with and verify those of ethics or
justice actions for failure to use the, 564
Div 3 always, 496 policy on, 563
recovering any allocation amount not applied to the use of,
500, 563
approved use, 506 Flag Bureaux,
redepositing bounced checks, 505 as part of Flag, 521
reporting on local finance situations, 508 definition, 521
reports as a product of, 503 execution arm for top level
management, 521
reports bounced check drawer for false report, 497 FOLO acting
as a management link between the
reputation of, 516 Flag Bureaux and orgs managed by
the Flag
result of wearing the FBO hat the way it was Bureaux, 521
designed, 536 is part of the Church of Scientology
Sea Org reserves, increasing cash to, 506
International, 521
Sea Org reserves, transferring sums to, 506 operates through
FOLOs, 521
seeing Word Clearing on all finance policies org request for
clarification of order is not
occurs, 516 actionable by, 202
responsibility of, 521
sending their observations to OTLs and CLOs, 86 tactical unit
running orgs on evals done under upper
sends weekly summary of receipts to and echelons, 521
payments from both FBO accounts to Int things that are
any future risk at all require
Finance Office, 507 authority from, 515
senior of, 504 Flag Divisional Directives, legal orders are found
service capacity utilized is the depository for an, 556
in, 154
signatory on FBO No. I Account, 495, 513 Flag Executive Brieflng
Course,
solvency, responsibility for, 489, 491, 503 essential for
training execs to manage successfully at
special income, handling of, 530 org level, 128
stat analysis of FBO stats sent to Continental and executive
posts that are expected to have done
Int Finance Office, 507 the, 128
stats of, 489, 491, 504, 564 officer trained on FEBC will
send stats up, 300
stats, reporting of, 507 orgs and FEBC grads, 87
sums and accounts of the FBO are solely under the prerequisite
for Management Status
control of the, 491 Checksheets, 129
sums and accounts of the FBO are property of the Flag Land Base,
definition, 521
corporation, 489 Flag Operations Liaison Office(s); see also
Continental
Eape-totaling, packaging and labeling monthly the Liaison
Office; management unit
FBO in-series vouchers, 507 acting as a management link
between the Flag
taping cleared checks back into original Bureaux and
orgs managed by the Flag
checkbooks, 507 Bureaux, 521
things not within authority of, 515 definition, 521
Title A, B and C expenditures and, 506 ensures ED does have
control of his org, 201
transfer duties of, 506 Flag Bureaux operates through, 521
transferring allocation to org's Main Account, 488, Flag
intervention on FOLO out-ethics, 201
490, 506 Flag manages FOLOs, 201
tries to get more in from the activity than he gives handles
overall org health of a continent, 201
out by considerable, 500 Int Finance Office has
representatives in every, 490
"turning down FPs," results of, 515 is a dept in a CLO, 521
under the Continental FBO, 522 mini programs and, 199, 201
verifies FP, 494 networks, Flag and FOLO orders cross-ordering
verifies income received, 488, 490, 494
viewpoint FBO looks at FP from, 570 each other into an
org, handling, 201
vital that sums be listed and cross-checked, 545 org request
for clarification of order is not
voided invoice copies are stapled to in-series
actionable by, 202
copy,496 purpose (major) of, 521
warnings and suggestions of FBO are usually sees that orgs are
put there and manages them, 521
authorized by command channels, 516 unreal org
program, handling, 201
weekly financial summaries on FBO accounts done when the FOLO
must intervene, 201
by, 513 Flag Order(s),
well-paid staff and, 504 legal orders are found in, 154
when FBO gives the org its allocation, 570 person is comm-
eved on policy letters and, 153
when FBO is the customer's devil, 495 Flag Representative,
when FBO transfers the FP, HCO Book Account evidence of how
good a Flag Rep is, 520
and org reserve amounts, 542 helps CO/ED achieve
product of flourishing,
when FBO will have endless trouble with FP prosperous
org, 198
bodies, 500 sequence of posting of, 113
637
SUBJECT INDEX
Flag Service Consultant commissions, used to support food,
CLO or OTL, 522 decline of food, a cause of, 153
Flag Service Org, lack of, 275
definition, 521 subject to cutbacks where an activity is not
able to
Flag services must be higher in class than an
demonstrate production, 492
Advanced Org's, 520 Food and Drug Administration,
is the nearest service org for Flag and top Goodrich and, 390
management, 520 Wilhelm Reich destroyed by, 398
flap(s); see also enturbulence; upset force,
CO or ED is not "flap crossroads," 199 abuses by those in
charge are never put right by, 395
make execs of the affected area handle any, 199 arrogance and
force may win dominion and control
PR men often make the, 421 but will never win acceptance
and respect, 403
public, cause of, 96 government and, 392
you don't have to announce or spread the flap and money-force
power should operate in consultation
never should, 421 with the opinion leader, 393
flattery, removing an SP by, 30
falsity and, 404 used in order to expand, 28, 30
PR and, 404 use force only to shut down false anti-demand
factors, 30
flier(s); see also handout; pamphlet; promotion using force and
money to hold one's position, 392
attract, interest, get your message across, 260 using force
to demand a society do what is right, 47
directing the public in, 265 forcefulness, leadership and, 143
enforcing understanding on the reader violates "foreign aid,"
what it is designed to do, 555
come-on, 264
sales campaign and, 235 foreman,
stable data for creation of, 247 complex admin system and, 75
surveys and, 238 definition, 333
test of a, 265 foresight, stats and, 67
why one prints fliers, 268 form,
float, FSM Account may not be used as a "float" to calling any rule
an arbitrary, thus destroying form, 2
pay out FSM commissions on a bypass of manners and, 403
FBO, 502 formality, manners and, 403
flourish and prosper, how a group can, 136 format, layout and, 256
flow(s), form of the organization; see organization form
hats are in flow sequence on org board, 362 Foundation, putting
somebody on Day and, 284
income flows and pools, 520 Founder; see also Hubbard, L. Ron
lesser orgs flow customers to the major org, 520 routine used
when having to intervene, 25
money flows, 523 urgent directive and, 26, 27
orgs flowing persons upward, 520 using LRH Comm to effect
orders, 27
flow chart(s); see also organizing board when to investigate
senior Ad Councils, 27
hats and, 309 Four Seasons of Manuela, The, 46
what it must show, 309 FP; see financial planning
flow line(s); see also channel; communication line; flow; FP Committee;
see Financial Planning Committee
line; routing FP No. 1; see Financial Planning Program
Number I
communication line differentiated from command
line, 165 FR; see Flag Representative
correct flow lines, example, 166 frame of reference, in positioning,
263
examples, 165, 166 France,
examples of lack of understanding of, 521 kings of, 74
executive and, 165 laid open to World War 11, 3
fast flow system and, 166 through the 1930s was one long
strike, 3
horizontal flow, illustration, 166 franchise; see mission
production and, 165 freedom, free(ing),
understanding money flow lines, 523 act of freeing as a
protest against slavery, 46
wrong flow lines. example, 165 books, meters, cassettes,
films and insignia are the
flow plan, gold and diamonds that give the way to, 547
Chinese drilling on a, 186 depends on ability, 210
doing a flow plan of public bodies and money, 186 from
depravity, 47
flub(s); see error leadership in a society where individuals are
FIN: floating needle free, 219
FO; see Finance Office; Flag Order must be something to free men
into, 46
no humanoid is free while aberrated in the body
folder, cycle, 46
hat in a, 365 the freeing of things vs. the slavery enjoined
by the
preclear folder; see preclear folder mechanisms of the
mind, 46
folding, we can and will bring freedom to this planet, 210
definition, 253 we have a product that frees in an ultimate
sense, 31
where it fits on the assembly line for produced what our
freedom depends on, 66
promo, 252 French revolt, notorious in its organizational
inability
FOLO; see Flag Operations Liaison Office to form cultures,
47
638
SUBJECT INDEX
French Revolution, concerned with breaking a generality, generalities
(cont.)
monopoly of status, 306 marketing and, 273
Freud, Sigmund, 376 operating target must be written so it is
not a, 123
Friday, org deposits FBO checks Friday morning, 542 orgs killed
by, 539
friend(s); see also ally general liability fund, weekly deposit
to, 581
don't leave an enemy financed and solvent while Genghis Khan, 392
you let your friends starve, 49 genius, required to discover
how gross and how basic
every friend should be supplied with a dead agent an
outness can be, 72
pack containing proofs against common German, black PR
developed into a fine art by British
rumors, 423 and German services, 397
people tend to believe their, 232 Germany,
friendliness, friendly, Bismarck and, 411
goodwill and, 231 Stalingrad Campaign, World War 11,
397
staff friendly vs. unfriendly, 232 why fascist Germany
died, 30
unfriendly staff, effect of, 232 why Hitler lost his war, 30
FSC commissions; see Flag Service Consultant 66
commissions get in," definition, 60
FSM; see Field Staff Member getting the show on the road, 187, 222
FSM Account; see Field Staff Member Account ghetto people, riot and, 102
FSM commission; see Field Staff Member commission GI; see gross income
Fuller, Buckminster, 241 Gibbon, Edward, 399
function(s); see also duty; hat; post glee, hunted look of, 190
duplicating functions, 344 Glutz Biscuits, 438
your functions will be found in PLs and
HCOBs, 364 GO; see Guardian Office
funds; see money goal(s); see also purpose
future; see also survival; viability Admin Scale and, 323
Ad Council statement of projected future agreement on, 221
income, 499 definition, 325
co-relationship between the marketing of books, leader and
the reality of, 221
cassettes, insignia, and films, and the future GI of
purpose differentiated from, 325
the org, 551 strategic plan beginning with a,
134
do not heavily promote future products not yet in "godos," 49
hand,259 gold,
FP body projecting expected income with as a commodity,
552
reality, 499 dollar and, 147
Man tends to run in today and seldom in gold braid, leaders and,
221
tomorrow, 347
orgs, future health of, 546 golden age, 53
out-ethics and nonproduction do not build a strong goldsmith(s),
org or a strong future, 371 original function and practice
of, 552
predicting the training of future personnel, 369 step that put
him into banking, 552
program any person sent off staff to handle his used gold as
a commodity, 552
employability for the, 296 good,
recruiting for tomorrow instead of yesterday, 347 bank is dead
against the creation of anything
Scientology is going to go on for a very long
good,567
time, 371 individual sense of, 218
viability deals with the, 578 "good fellows," do not give a group
success, 9
way to build a strong, 371 goodie-goodie attitude, 65
we are building strongly for the, 371 Goodrich, head of FDA, 390
goods; see also product
G a service is an increase of usable goods, 556
inflation is the ratio of the amount of money
against
galleys (printing), definition, 251 the, 555
game(s), money is a negotiable receipt for deposited
all limited games come to end, 53 goods,552
in which each player set his own rules, 322 money is simply a
substitute for services or, 557
players fighting amongst themselves just to more basic than
money, reason, 557
have a, 53 program establishing a new line of, 135
takes two sides to make a, 209 goodwill; see also public relations
when the game is over there must be a new, 54 books and
public goodwill, 545
when the game will become "getting you," 54 communication and,
85-86, 259
why there is an end to our, 31 communication and goodwill
lead to the material
GBS: gross book sales exchange of valuable for valuable,
259
GDS; see gross divisional statistic definition, 231
dirty quarters, sloppy, "help yourself"
service and
general, example of a general as a leader, 220 unfriendly
staff vs., 232
generality, generalities, events and, 373
demanding full particulars, not half-reports or, 162 every
staff member's job to help build goodwill, 232
639
SUBJECT INDEX
goodwill (cont.) government(s) (cont.)
examples of activities that serve to generate public
managers of businesses plagued by, 393
interest and, 231 money-force power should operate in
consultation
excellent technical delivery generating, 231 with opinion
leaders, 393
future income dependent upon, 231 money power is usually
available to persons who
how to get response in terms of, 259 rise to positions
of leadership, 392
in exchange for promotion, 259 money, production and, 145
public demand for service is dependent upon, 231 moonlighting
on the, 314
source of, 232 mumbo jumbo of modern government, 391
word of mouth and, 231 musical chairs used by, 367
nine factors causing troubles for, 319
good works, officials and PRO area control, 408
brought to public notice, 377 old age pension and, 217
fatal error to think good works speak for only real crime
for which one can be punished
themselves, 420 by,189
making good works well known, 231 opinion leaders and, 389
must be publicized, 420 owes its people an operating
climate in which
PR and, 420 human transactions and business can
occur, 338
PROs securing from opinion leaders official parliament; see
parliament
acknowledgement of LRH good works, 472 politician
commonly is boosted to power by opinion
publicizing of, 377, 420, 426, 434, 440, 470 leaders, 391
governing body, governing bodies; see also management population
unrest, cause of, 391
arbitraries and, 2~3 power of government drops back on money
and
bad governing body, 9 force only, 393
bogging, reasons for, 1 PR does a natural closure with, 391
conflicting orders issued by members individually, principle on
which they operate, 558
remedy, 2 PR men badly serve most people in power
positions
down statistics, when a governing body will have, 10
in, 391
errors and answers, 1 produce nothing really and yet they print
existing only to satisfy the law, 2 money, 555
inactive, 1-2 prosperity and an easy rule depends utterly
upon the
know-how for getting one to function, 4 cooperation
of opinion leaders, 393
orders and, 2 PR recoiling on, 391
riding prejudices rather than handling existing recruiting an
army, 399
problems, 2 responsibility of governments, reference
for tape
seeking to solve the wrong problem, 2 lecture regarding,
158
what to do to have up statistics, 10 rip-off and, 561
when it should be disbanded, 2 robbery engaged in by, 561
using only committees or boards or senates, 6 seeking to
resolve heavy spending when they have
using only urgent directives, 5 no earning, 2
government(s); see also bureaucracy; politician socialist or
worker governments flat on their
abuses by those in charge are never put right by uppers,
16
force, 395 subsidies for those who kill people, 314
accounts going PTS through government suppressive, 39
supervision suppression, 43 tax; see tax
almost governments, 277 tax collections, what they do with,
555
appropriation think, 492 their basics are out, 554
arbitraries and, 3 United States Government; see United
States
bad repute, causes of, 319 Government
beginning of decline of British Empire and the first
unstabilizing people, 367
British government %nformation office" are of who
produce nothing employ the most people, 328
similar date, 377 why governments go broke and talk
of budget
believing the press and thinking it is public
deficits, 540
opinion, 425 why their final product as an
organization is riot,
busyness with poor production, 361 war and a polluted
planet, 318
citizens becoming PTS to the, 177 government agent(s),
conscription and, 399 handling,44
crashing a country by working on the wrong there are no good
government or SP group
problem, 2 agents, 44
destructive products, 340 Grade Chart; see Classification,
Gradation and
disregard of opinion leaders, 391 Awareness Chart
employing persons of Leipzig, Germany death camp
school, 318 gradient(s), gradient scale(s),
establishing a safe point before rushing into dealings
definition, 309
with a, 429 hats and, 309
every government department in England has a PR batting,
gradient of, 370
office, 377 org board and, 310
"exchange" condition is rip-off, 561 planning and, 76
false economic data and, 203 granting beingness, supervision
includes, 96
force and, 392 graph(s),
goodwill of opinion leaders is necessary for accumulating
graph, definition and example of, 156
survival, 394 actively pushing it down, 14
640
SUBJECT INDEX
graph(s) (cont.) groove-in, grooving in (cont.)
bad graphs which resist all efforts to improve them neglect
of, 307
are made, 14 gross book sales; see book sales
being reasonable about, 13, 15 gross divisional statistic(s); see
also statistic
big reason graphs fall is there's nobody there, 14 are wholly
under control of org, 288
can be too fixed on one thing and ignore others, 63
attaining a, 197
Christmas, justifying a graph due to, 14 cash/bills stat
incorrectly assigned as Treasury Div
combined graph can obscure bad situations, 13 GDS,
565
conditions, how to assign, 63 depend only on the org, 12
daily, 156 down statistic; see down statistic
danger of pretended knowledge of why a graph Exec Council
assigning conditions to divs on the
suddenly rose or fell, 14 basis of the, 576
dangerous graph, 13 fate and, 12
discrepancies amongst, 66 handling for GDS going down and
staying down, 6
don't fall or rise for tiny reasons, 14 income depends
wholly on, 288
down graph, 14; see also down statistic international GI
slumps preceded by long GDS
ethics and, 156 slump, 288
false, 63, 66 LRH attitude toward low, 211
finding why a graph is up or down, 14 management not handling
GDSes going down, 12
graphs for the sake of graphs, 74 org can improve these, 12
hidden counter-effort to keep it down, 14 quotaing of, 195,
197
if a graph is down it can and must go up, 14 subproducts and,
195, 197
inactive senior management obscured by combined Treasury
Division GDSes, 567
graph, 13 when GDS will suffer and fall, 195
inspection of, 156 where subproducts are not given a quota,
quotaing
investigation of why a graph suddenly rose or fell, a
GDS fails, 195
14 Grosset and Dunlap, 277
justifying a statistic, 13 gross income; see also income
Liability condition for false graph, 66 administrator and,
100
locating counter-effort to pushing a graph up. 14 bills paid
requires gross money in, 567
looking at graphs, 63 book sales, letters out, and Tech and
Qual stats
must be based on actual figures, 63 vs., 12
reading all the graphs of the part you are interested books
and, 545
in, 63 bounced checks vs., 497
requires all the graphs to be wholly accurate in a collapses as
soon as one ceases to deliver the
conditions assignment, 63 service, 145
single biggest error in graph interpretation, 13 collapsing if
tech service isn't good, 12
sinking trend line on a set of, 13 comparing FP No. I
against GI and CGI to tell
sticky graphs, definition, 14 whether org is viable,
578
strategic planning and, 137 co-relationship between marketing
of books,
targeting of divisional statistics and quotas, 155
cassettes, insignia and films, and the future GI of
thing to do is to get it up, 15 the org, 551
tiger and false graph, 66 corrected gross income; see
corrected gross income
time set when graphs should be posted for correct sequence
of planetary dissemination, org
inspection, 156 procurement dissemination, high
bodies in the
visually averaging the peaks and valleys, 13 shop and
service and resulting GI, 277
weekly statistics neatly graphed, reason for, 540 counting of,
537, 539, 542
what can happen if you include a big function with currency
control vs. counting GI, 537
a lot of small ones on a combined graph, 13 definition,
497, 542
"What did we do each time the last few times just delivery and,
113
before it went up?" 14 departmental inspections and,
200
what to look for on, 63-64 emphasis on GI without comparable
emphasis on
graphic, definition, 257 delivery, results of, 113
graphic arts, every point of GI entrance should be producing, 200
arithmetic and, 257 every public film properly shown the
public
definition, 257 potentially increases org GI. 550
lines and, 257 false, 537
omission in texts on, 251 false GI stat, definition, 540
why the industry is in a spin most of the time, 254 figure
is telexed on Thursday, 542
graphics, definition, 257 Flag tours orders and GI boom, 87
FSMs and, 200
Great Britain; see Britain future GI and size of the org, what it is
regulated
groove-in, grooving in; see also hatting by, 551
blows due to lack of a grooved-in hat, 312 GI push,
description, 188
Estos and, 366 group member and, 101-102
Hats Officer sees that hat and duties of the post are hatting
and rise in, 181
turned over and the relief grooved in, 365 higher GI,
how to get it, 542
heavy ethics, relationship to no thorough grooving high GI and
low completions, what it means, 12
in, 306 importance of the GI stat, 539
hideous cycle connected to not grooving-in indicator that the
GI stat will soon rise, 12
personnel, 305 international GI slumps preceded by long
GDS
lack of, 312, 366 slump, 288
641
SUBJECT INDEX
gross income (cont.) group(s) (cont.)
low GI, what is behind it, 145 frequent transfers keeping it
small, disordered and
minus invoices for bounced checks are not deducted
confused, 75
from weekly income total, 497 functioning groups,
reason for having, 325
must honestly reflect org's income production, 540 gaining
control of its area, 361
never report, relay, or condone a false GI growth of, 330
statistic, 540 happy, 10
OEC Volumes, data on GI is in the, 200 how it jams up, becomes
difficult to live in and
one has to get all GI doors open and impossible to
separate from, 325
functioning, 200 how the individual member can measure his
own
on this planet the only real crime is to be broke, 277
progress, 340
planetary dissemination and, 277 illegal policy in, effects of,
322
"postulate checks," 541 inactive, cause of, 324
production, exchange and, 145 including vs. excluding
people, 330
sources of, 200 inefficient, cause of, 324
special income counts as part of, 530 in floundering turmoil,
reason, 76
stats that indicate GI will soon rise or fall, 12 insisting on
sitting in the glorious irresponsibility of
steps to take to get, 145 orders, 210
today's money wisely invested in marketing an org's
insisting other members control their
wares results in tomorrow's GI, 550 environment,
341
unusual solutions in counting GI, 540-541 internal demand of
one staff member to another
group(s); see also business; civilization; company;
determines the condition of the, 562
country; culture; Man; organization; society;
internal pressure determines which condition of
team; third dynamic; world exchange is in practice,
562
administration and. 75, 100-103 justice, 169, 171, 173
administrative shifts or errors or lack can collapse knowing
and using their technologies, 341
any type of, 75 leadership and, 218
administrator and, 100-103 letting people into the group at
large, 330
Admin Scale and, 324 low ARC in a. 8
anti-group members, percentage of, 325 low standard of living,
handling, 204
ARC in group, improvement of, 8 main points through which
group succumbs, 329
at effect, 75 making a person or team into part of the, 332
attaining control of its area, 361 mechanism of third
dynamic aberration, 322
badly organized, signs of, 207 member; see individual
becoming property of bankers by borrowing money for defense
and expansion, 148
money, 148 morale and, 338
becoming target of tax collectors by making mores, alignment
of, 324
money, 148 must be very clever to survive an explosive
bigger the group, the longer it takes for it to fall
economic period, 148
(due to not delivering anything in exchange), 561 must
have and apply basic laws, 101
cannot give services away for nothing, 148 must plan and get
the plan executed or done, 75
can't expect its high brass to carry the load, 341 new group
should be established first as a safe point
can't just process or train own members, 148 and then as
an operating point, 429
clearing a, 323 new ideas not developed by, 121
composed only of individuals will remain small, 8 no orders
issued in a group, results of, 8
composition of, 341 one either lone-wolfs his life or one
gets through
confidence vs. no confidence by a group in a team with a,
102
member, 207 originating nothing but only defending in
the face of
conflict and disintegration. 322 threatened disaster, 75
counter-policy and aberration of, 322 people whose ethics are
low will enturbulate and
counter-purposes and, 325 upset a, 170
crime for group to be without money, 148 perpetuation of,
75
de-aberrating group members, 323 policy must forward the group
purpose and obtain
edgy and combative, reasons for, 330 agreement, 322
educating members concerning policy positive enforced orders
and, 8
technology, 323 press books and, 433
efforts to mimic the group's tech destructively and
production, exchange and, 100
set up rival groups, 330 prosperous, 9, 10, 171
elects its opinion leaders if only by listening, 392
prosperous on its own efforts, 148
endurance of, 171 public contact must be maintained, 148
establishing what will be considered as overts and quarrelsome,
cause of, 324
withholds in the, 324 random policy and, 323
ethical group, how to get one, 324 reason things do not run
well in a, 308
ethics is a personal thing in relation to a, 169 role of PR in
affairs of, 395
exchange and, 100 sane group cannot help but control their
exchange, four conditions of, 561 environment, 341
expanding into decadent culture, 340 sanity of, 327
expansion; see expansion Sanity Scale and, 327
failing apart, 9 setting authorized policy for the, 322
false economic data, effects on group, 204-205 slow, cause
of, 324
first condition of a, 148 standard of living and, 204
first maxim of, 336 suppressive group; see suppressive group
642
SUBJECT INDEX
group(s) (cont.) handling, handle (cont.)
survival, what it depends on, 100, 101, 207, 329, 341 steps
for handling something that another should
taking on more area, 340 have handled, 216
tech remedy for any group member, 325 handout(s),
that inherits the culture and its guidance, 341 as a channel
of communication, 413
training, importance of, 331 PR must be able to write
"handouts," 485
true group, 210 why one prints handouts, 268
unhappy, cause of, 324 happiness, happy; see also success
vanishing or in poverty, cause of, 100 attainment of, 170
vital to know the basic subject of organization, 75 ethics
and, 171
well-organized activities survive, 207 honesty and, 170
what group mores aligned and followed by the obtaining
happiness in group members, 326
group does, 324 organizational know-how and, 79
which takes in money but does not deliver anything org keeping
its field happy, 199
in exchange, 561 people who don't produce are very
unhappy
worthwhileness of, what it is determined by, 330 people,
223
growth; see expansion under continuous attack, 329
guard(ing); see safeguarding unhappiness is not answered by denying
useful
guard(s), brushing off "mere guards" (in PR), 404 jobs, 306
unhappy group, cause of, 324
Guardian; see also Assistant Guardian unhappy org that doesn't
produce, 114
direct order and, 25, 27 way to have a prosperous and happy
group, 10
evidence of how good a Guardian is, 520 what it depends
upon, 79, 101
program handling by the, 42 harassment, a job can be made untenable
by heavy
routine used when having to intervene, 25 overload and,
305
urgent directive and, 26 hard sell; see also sales
Guardian Office, art of, 260
CLO contains representatives of, 521 definition, 264
examining invoices to see what areas org's people in ads, 264
come from, 200 one commands something in, 264
how Div 3's were "being run" directly by the GO on promo and,
211
a bypass of org execs, 567 understanding hard sell, 264
org viability, responsibility for, 489 what it is based on, 260
questions which an Honorary LRH Personal PRO HAS; see HCO Area
Secretary
refers to the, 472 hat(s); see also duty; function;
post
Guardian Office Defense Fund, 566 A-I hat, 308-309
Guardian Office Finance, any hat is better than no hat, 312
balance sheets and tax come under, 489 any job or position in
the world could have its
Treasury Aides are answerable to, 489 own, 308
Guardian Office reserves, 566 anyone on post without a hat cannot
be expected to
Guayaquil, Ecuador, 50 be paid, 365
Gus Falls, 82 are why org runs well when it does, 308
asking "what hat am I wearing?" 117
auditor put on an admin post without hat or
training for it, 311
H blows due to lack of a grooved-in hat, 312
can't be worn because lines or personnel are
out, 346
checksheet and/or pack missing or incomplete
for
Hagen, Victor W. von, 46 post, 342
half-done(s), checksheet contains omissions, highly
irrelevant
backlogs and, 97 data or doesn't belong to the post,
342
campaign to remedy, 98 checksheet, write-up and pack, 308-309,
311
failures due to, 97 contents of, 301, 308-309
not-dones, backlogs and, 97 cope due to departures from, 310
reasons for, 97 cope sort of hat, description, 310
half-reports, demanding full particulars vs., 162 counter-policy
present in hat write-up, 342
halftone dots, that won't match, 258 count up the expected products
to get the minimum
hallmark, ads and, 266 number of, 362
criminal or antisocial conduct occurs where
there is
handbills, why one prints them, 268 no, 331
handling, handle, definition, 301, 308, 362
ability to handle and control people, 339 description, 308
backlogs will prevent further handling, 98 development of the
term, 308
capability of handling things thousands of miles divisional
officer, what determines hat of, 362
away, 104 division hats, what determines the, 362
don't putter or fool about, 213 downfall of any org can be
traced to no recruiting
Estos and, 213 and no org board, to no hats or
unreal hats or no
handle the hell out of it, 213 training on hats, 312
mishandlings, effects of, 159 down stats traced to failure
to hire or recruit and
references, 213 failure to train people on their,
301
643
SUBJECT INDEX
hat(s) (cont.) hat(s) (cont.)
earlier or more basic hat being out, 343 people around
personnel having no, 342
Esto establishes and maintains the division person having no
concept of the scene at all, 342
personnel hats, 163 person just not doing his, 342
ethics and, 306 Personnel and, 115
exec getting hat of PTS personnel on his plate, 44 Personnel has
a vested interest in hats being
exec or senior responsibility for, 301-303, 311, 342
complete and staff trained on them, 115, 312
expertise so expert that it obscures fact that person
personnel having hat and title but doing some other
does not also have a full post hat, 311 job,
342
experts and, 311 personnel having no hat at all, 342
failure to have or know or wear or do a hat is the personnel,
lines and, 345
commonest reason why lines do not go in, 346 personnel
placement, importance in relation to
field auditor must have a, 331 hats, 307
field Scientologist should have a, 312 personnel wasted for
lack of full hats and training,
flow charts and A-1 hats, 309 115, 312
full-time personnel holding only a part-time hat, 342 person
unable to wear a hat, processing for, 307
furnished by Hatting Section, 365 post purpose must be written
in the front of the post
general staff hat, contents of, 309 hat write-up, 298
given a product, lack of hats was the Why of product, every hat
has a, 308
departures from the ideal scene, 313 production and,
346, 361
gradient scale of getting in hats, 309-311 product is what
defines a, 362
half-worn hat spoils our reach, 211 product of a hat can be
represented as a
Hats Officer and, 365 statistic, 308
hats program pitfalls, 342 product of hats of div add up to
the div
heavy ethics, relationship to no real hats, 306
product, 362
hitting with ethics vs. programing and giving protest
against things not running right can be
someone a full hat and getting him trained on
traced to lack of, 308
it, 312 purpose for group's activity missing in, 343
ideal scene and, 313, 342 real hats, 312
importance of, 362 sag of an org can be traced directly to
lack of hats
in flow sequence on org board, 362 and training on,
312
inspection actions on hats prior to transfers, seniority of
the hat, what makes it, 362
115, 301 seniors issuing different orders than in
juniors'
inspection of hats in area requesting personnel, 115
hats, 342
is a duty, 362 senior's responsibility for, 301-303, 311, 342
is a specialty, 308 seniors should have list of hats and
duties of
juniors unaware of seniors' hats, 342 everyone in org
and know them, 364
knocked off by senior, 364 seniors unaware of juniors' hats,
342
lack of, 115, 308, 312, 342, 361 sequence of hats ED gradually
unloads as his org
lack of adequate material about a post and no takes
over, 114
checksheet, 298 slump traced to absence of one or more
hats being
lack of training on, 115 worn, 308
leaving others in org to carry a load for which they solving
a problem in, 345
have no, 342 stability from having a, 350
lines, personnel and, 345 staff hat, definition, 301
list of hats and their duties should exist, 364 status and,
308
list of main outnesses about, 342-343 steps to get the product
is the, 362
looking over one's hats for special projects or technology is
a subdivision of personnel and, 345
program one is holding on to, 42 technology of, 308
lost, 342 terminals and, 308
made unreal by org pattern changes, 342 there is always a,
365
matching org board but org board itself top exec not
knowing the basic staff hat fully, 343
disorganized, 342 training on hats, importance of,
115
missing any part of full hat content, 342 trouble only where
group member will not or
missing ideal scene for, 342 cannot bring himself to
have and wear a, 331
must exist for every member of a group, 331 turnover of, 365
must have a hat in a folder and its write-ups, 365 turnovers,
policies covering, 374
no complete hat file, 342 two-year rule regarding hat
turnovers, 365
noise and, 82-83 types of, 301
nonutilized personnel vs., 312 unable to wear a hat,
handling, 307
not wearing a hat could be a symptom of an SP, 84 US government
lack of, 309
only way an exec can wear his own hats, 4 VFP of group
missing from, 343
order to "turn over the hat this morning and take vital data
on, 301
another post" is quite unreal, 347 wearing, unknown,
the hats of others, handling, 4
organizing and, 346 wearing your, 71, 364
org board, hat and training when done and followed welfare
program vs., 312
add up to production, 361 what happens if each person in
the org wears all the
org board is a list of hats with seniorities, 362 hats or
one wears all and the rest wear none, 96
org is a mob when hats aren't known or worn, 302 what makes
the hat's importance, 362
out-reality on, 322 when a person has no hat he lacks purpose
and
overload traced to lack of, 313 value, 312
pack; see pack whose hat, 4
644
SUBJECT INDEX
hat(s) (cont.) hatting, hat, hatted, unhatted(ness) (cont.)
write-up, checksheet and pack, 308-309, 311 laws of, 350
write-up containing counter-policy, 342 list of hats
program pitfalls, 342-343
write-up has no further authority than advice, 308 manning and
hatting of an org, 113
you are counted upon to wear your hat as laid down materials
taught must be practical and useful and
by PLs and HCOBs, 364 must apply to the job to be
held, 300
hate(d), most common way to overload an area. 305
one is what one is, not what one is admired or hated no
study time, usual reasons for, 284
for, 49 not hatting others, reason for, 351
PR which seeks to incite hate, 381 open the gates and hat,
183
when an enforced communication channel carries organization
and, 207
only lies, then the affinity caves in and you get org
that isn't hatted goes weak and criminal, 183
hate, 380 overload and, 216, 305, 313
hat-in-hand, 493 perception of environment and, 370
person not doing his post duties being unhatted with
Hat(s) Officer, huge misunderstoods, 216
duties, 365 person not fully hatted is liable to ethics
action, 370
duties during post changes, 365 person secretly afraid of
others will not hat them or
major duty of, 365 hats them wrongly, 351
not getting caught up in pitfalls, 343 power and, 181
Staff Training Officer and Hatting Officer working preventing
of, 351
as a team, 182 Product Officer who won't give time off
for, 112
unmocking the org, 365 reason for, 350
what happens if he only compiles hats, 365 responsible for
one's own, 370
hat pack; see pack senior not seeing to proper hat study, 342
hatting, hat, hatted, unhatted(ness); see also education; senior
providing hats for juniors and seeing they are
enhancement; groove-in; study; training fully
checked out, 301-302
at a distance on comm lines, 160 seniors failing to hat
juniors, effects of, 303
attaining a brilliant, clean view of the subject of social
aberration and, 350
organization, 321 stability and, 350
awareness and, 370 strengthened by hatting and feeling
secure enough
basic sequence of, 182, 184 to do one's job, 350
breakdown due to lack of, 183 survival and, 207
cause and, 181 trouble in training a person up for a post,
usual
checksheet; see checksheet reason for, 298
civilization has troubles because it hasn't known troubles,
cause of, 369
about, 163 underestimating number of persons needed to
train
Comm Ev if hatting and training are out, 304 and hat a
staff, 163
competence and, 350 unhattedness,
constantly maintaining and increasing working causing
overload, 216
knowledge of one's appointed areas of dev-t caused
by, 161
responsibility, 298 mystery and, 370
control and, 181 referral and, 161
declining organization due to lack of, 370 willful, 260
demanding hattedness, 162 unhatted org is lazy and refers
everything to
Dept I responsibility for, 370 someone else, 160
dev-t cured by, 163 unhatted persons,
dev-t is an expression of untrained, unhatted staff,
feel insecure and become weak, 351
161, 163 get hurt more than hatted people, 370
downfall of any org and, 312 look sort of blind,
reason, 370
effects on org of individual hattedness, 216 on a post
becoming criminal, 161, 351
efficiency and, 216 vital necessity of, 181
Esto and, 181 what happens when a person is insecurely
posted
exec hatting those around him, example, 160 and
insufficiently hatted, 351
exec responsibility for, 301-303 when staff member is said to
be hatted, 185
exec solution to dev-t is, 164 why an unhatted org is a
madhouse to work in, 160
experience not being passed on, 369 why hatting, 350
experts and, 311 Word Clearing and, 182, 319-320
eyesight changes and, 370 wrongly hatting others, reason for,
351
flubbed hatting unstabilizing areas, 350 Hatting Section,
furnishes hats, 365
full hatting, 370 have; see be-do-have
gradient of, 310, 370 havoc, caused by an SP, 65
great orgs, hatting in, 182 HC; see Hubbard Consultant
gross income rise and, 181
HCO never having enough people devoted to, 163 HCO; see Hubbard
Communications Office
HCO relieved of whole burden of, 163 HCO Area Secretary, HAS,
heavy ethics vs., 306-307 establishing the org, 178
helps person to hold his post, 350 Exec Esto does not "hat
the HAS," 178
holding a position in space and, 350 fast flow hiring and,
183
insolvency and, 160 handling Dept 2 and 3, 179
instant, mini and full hatting, 370 has to really handle the
personnel, post them, hat
it takes someone to do itq 163 them, keep the form of
the org, 183
645
NEW
-
SUBJECT INDEX
HCO Area Secretary, HAS (cont.) help (cont.)
never unmock a working installation, 352 we help beyond any
help ever available
overloaded posts, handling of, 117 anywhere, 65
persons who may not be on HAS post, 175 Hemingway, Ernest, 206
stable rule of a, 352 HES; see HCO Executive Secretary
taking over posts for 48 hours, 117 HGC; see Hubbard Guidance
Center
HCOB; see Hubbard Communications Office Bulletin high brass, group is
composed of individual group
HCO Book Account, members, not of high brass, 341
all HCO Account income transferred to, 506 hiring, employment; see
also recruiting
Book Account Stock Report, 549 beating down reasons we can't
hire anyone, 284
books are assets, 545 "can't have" on the subject of people,
327
checkbooks, who they are kept by, 495, 518 deputy system and,
332
check-signing policies on the, 518 don't be selective, 183
D/FBO for M.O.R.E., down stats traced to failure to, 301
as a signatory, 495, 518 exclusion of others is the
basic cause of war and
as final authority on, 548 insanity, 328
controls the, 582 fast flow, 183
duties regarding, 548 fix them up, get them trained and
hire them
ensuring Book Account policies are being fully
later, 288
adhered to, 518 HCO PL 4 Jan. 1966 followed in
hiring, 295
responsibility to inspect records of, 518 how many
staff are needed, 183
embezzled funds, handling, 548 inclusion and, 330
embezzlement and, 558 in excess, 286
expenses from it may not be cut due to any situation is a
command decision, 515
related to other org expenses, 582 1 will not accept
that no one applies for jobs, 282
FBO Network supervision of, 545 kicking open the hiring door,
186, 187
FBO transferring money to, 495, 506 materials that anyone
hiring should be familiar
FP approved by D/FBO, 548 with, 290
has its own cash/bills graph, 566 never recruit with promise of
free courses or
its use is not subject to regular weekly auditing, 182
FP, 582 newly hired people are not left to accumulate
as
reason it was begun, 558 temporary, 296
signatory on the, 518 "no pay so can't hire anyone," 115, 312
when FBO transfers the FP, HCO Book Account open the gates and
hat, 183
and org reserve amounts, 542 refusal to employ people
as a third dynamic
HCO Cope Officer, stable rule of, 352 psychosis, 328
HCO Executive Secretary, HCO Exec See, HCO ES, salesmen hired at
very low retainer and making bulk
HES, of their money on commissions, 135
is an executive, 141 Sanity Scale and, 327, 330
must see that newly hired people are not left to simultaneous,
287
accumulate as temporary, 296 suitable/ unsuitable
ratio, 284
must see that new personnel are either routed off tools of, 292
staff or up in status, 296 unemployment; see unemployment
special project carried under Office of the, 41 unsuitable
people, four general classes of, 290
Staff Training Pgm No. 2 and, 296 with a flow of people the best
move on up, the
training (minimum) expected of a, 128 worst, if any,
drop off, 183
HCO Expeditor(s), history,
basic sequence of hatting and, 182 leisure classes and the
graveyards of history, 223
being posted in HCO Expeditor pool, 182 monied classes,
what has happened to them through
effect of lack of, 368 history, 148
retread as an, 162 Hitler, Adolf,
to take up the slack, 368 bankers and, 147
HCO PL; see Hubbard Communications Office Policy did not
"consolidate his conquered territory," 30
Letter PRs and, 379
slaughtered even his adherents, 392
healing field, policy bars the entrance of the, 30 why he lost his
war, 30
health, hobo, 102
any post requires person be fairly healthy, 297 hockey club, 394
capitalist and health problems, 100 "Holder of the Royal
Nightgown," 74
requisite for group to be happy and well, 171 holding action,
135
HE&R; see human emotion and reaction homework,
Hearst, William Randolph, 393 copywriting and, 262, 263
Hegel, Georg Wilhelm Friedrich, 411 definition, 262
hell, handle the hell out of it, 213 in promotion, 262, 263
help, marketing and, 247
expansion and, 33 honesty; see also truth
near ultimate help can only be given with near dishonesty;
see dishonesty
ultimate discipline, 65 G1 stat must be correct and
honestly reflect org's
real help for the worker, what it is, 16 income
production, 540
SPs vs., 65 happiness and, 170
646
SUBJECT INDEX
Honorary LRH Personal PRO, Hubbard, L. Ron (cont.)
basic and specialized functions, 472 PROs authorized to
accept official recognitions on
does not answer questions which concern Church LRH's
behalf, 472
affairs, 472 PROs securing from opinion leaders
official
Hotline Newsletter and, 471-472 acknowledgement of LRH
good works, 472
not a spokesman for the Church of Scientology, 472 reason you
see me get cross, 210
operates off authorized projects, 472 sketching an org board,
186
questions he cannot handle, 472 studied 21 different primitive
races firsthand, 403
some have specialized fields in which they trouble keeping a
secretary, 286
operate, 472 wearing hats besides his own, handling, 4
what he is and is not authorized to do, 472 what LRH cares
about regarding Man, 291
Honorary LRH Personal PRO I/C, 472 Hubbard, Mary Sue, facility
differential of, 20
horizon, Scientology org has an unlimited, 33 Hubbard Causative
Leadership Course, Q and A
horizontal flow, example of, 166 Checksheet of the, 106
horizontals, 256 Hubbard Communications Office (Div 1),
dev-t causing failure of, 163
hostility, finding out what the top dogs in the area are do-it-
yourself HCO, 216
hostile to, 429 downfall was failure to police dev-t, 161
Hotline Editor, Esto and, 163
how to stay abreast of trends, 470 forecasting personnel
needs, 283
what he has to know, 471 generating dev-t, 163
Hotline Newsletter, HCO Book Account; see HCO Book Account
format specifics, 472 how Ethics and Personnel work together or
FP and, 473 conflict, 307
function of, 471 never having enough people devoted to training
and
layout of, 473 hatting, getting in org lines and comm
lines, 163
mailing instructions, 473 no HCO (Div 7, 1, 2) part of the
org, handling, 64
main contributors to, 470 out-policy reported to, 324
main public of, 470 personnel demands, handling of, 115
motifs, 470 relieved of whole burden of hatting, 163
not a management issue, 472 requires a signed PO for each long-
distance call, 518
opinion leaders and, 472 sanity regarding subject of
personnel, 115
policy of, 470 sequence of manning of, 113
positioning and, 470 surveying for org personnel needs, 283
positioning of LRH in, 470 Thetan-Mind-Body-Product system
and, 63
PRO uses of, 471 Hubbard Communications Office Bulletin(s); see also
publics of, 472 technology
purpose, 470 no orders senior to, 364
schedule, 473 your functions will be found in PLs and, 364
special issues, 473 Hubbard Communications Office Policy
Letter(s); see
surveys for, 470 also policy
what it contains, 470-471 basic principle underlying all, 28
what it is and what it is not, 472 choosing what policy
letter to get in, 72
Hubbard, L. Ron; see also Founder FBO's most important policy letter,
515
antipathy I have to authoritarian rule, 2 10 following illegal
or contrary orders instead of, 154
attitude toward low GDSes, 211 major programs in Scientology
are found in, 39
caring about people and staffs, 17 many solutions to old
problems and of major
Commonwealth area and, 35 importance are found in, 37
enemy-planned statements regarding, 439 mini programs and,
198
facility differential for Saint Hill Org, 19 no orders senior
to, 364
giving example of the frailty of single solutions, 47 passed
by all specified terminals before it becomes
hat of "driving more business down on the orgs policy,
7
than they could waste," 560 person is comm-eved on Flag
Orders and, 153
hats he has had to wear concerning prosperity, 560 trying to get
all policy letters in at once can swamp
Honorary LRH Personal PRO; see Honorary LRH an org, 72
Personal PRO your functions will be found in HCOBs
and, 364
1 don't wreck one project by grabbing people off it Hubbard
Consultant,
to start another, 282 recruiting and, 290, 293
1 have a good record of making orgs solvent and skills of,
290
prosperous, 536 Hubbard Guidance Center, product of resolved
I have no monopoly on the ability to observe and cases,
31
act, 210 human being; see being; Man
I like to see people prosperous, 558 human emotion and reaction,
I was always the one to instigate bonuses and handling, 187
improve staff pay, 536 how to remove the barrier of,
407
I was the first Flag Banking Officer, 536 manipulation of
human emotion, 409
letters in stat of, 211 PR and, 406, 407
official recognition of LRH for his work, 471
orders, basis of, 210 primary barrier to production is, 406
positioning, in Hotline, 470 humanities, failure to deliver what
is offered, 328
program handling by, 42 humanity; see Man
647
SUBJECT INDEX
Huns, 392 ignorance,ignorant,
hypnotism, hypnotic, arbitraries and, 3
hypnotic mumbo jumbo, 218 insane acts are not unintentional
or done out of, 340
lot of people are in a more or less hypnotic daze in
international, 39
their aberrated state, 264 remaining ignorant
intentionally, 340
space opera and, 217-218 stat pushing and, 188
hypocrites, 425 illegal order(s),
actionable to accept an, 364
definition, 364
following illegal orders, 154
not comm-eved for failing to follow an, 364
I/A; see issue authority reporting of, 154
I&R Form; see Inspection and Report Form illegal policy, nonproduction
due to, 322
I/C; see in-charge illiterate(s),
ice baths, 233 bulk of knowledge denied to, 418
misunderstood words and, 418
ice picks, 233 what they do not understand they substitute for
idea(s); see also dream; imagination; plan with imaginary
things, 418
bright idea; see bright idea illness, ill,
definition, 253 bad statistic of ill people is rising, 38
direct people's attention in, 247 ethics and, 38
PR communicates ideas, 376, 379 how illness in the org relates
to having no comin
PR men operating in the "mass media" push strange
discipline, 162
mental ideas, 376 lowering industrial absenteeism
from, 237
unusual ideas put forth by those who don't know posts which
may not have chronically ill persons on
what is usual in the first place, 73 them, 175
when new ideas are fine, 24 psychosomatic illness, we could
handle the whole
where it fits on the assembly line for produced problem
of, 237
promo, 252 PTS and, 44, 170, 175
idealism, suppressive groups and, 38
how it has been smashed by PR, 380 suppressives make people
ill, 38
is assaulted, 329 image(s),
now considered a dirty word, 391 campaign to enhance company's
image (as part of a
idealization, strategic plan), 135
PR and, 415 how an image is built in PR, 470
too glowing an idealization can be punctured when obtaining
"profitable images," 485
it is a lie, 415 PR achieving his product of, 485
idealized scene, definition, 416 profitable images, what they come
from, 485
ideal scene(s), imagination,
Admin Scale and, 323 black PR and, 415
costing must take into account the expected capacity
employed in the mood of the PR's statement and in
or, 511 his device to prove, 435-436
exec, ideal scene for, 168 image planning and, 436
hats and, 313, 342 planning and, 76
making something go more toward an, 157 PR and, 381, 415,
435
missing for hat, 342 safe ground and, 435-436
unreality or unfamiliarity with the ideal scene of a used to
bring the public chosen into a greater
post, 298 awareness of the ideal, 415
why an exec needs to have a concept of the, 142 immigration, PRO
area control and, 408
identity, thetan capable of shifting identity, 268 impact,
ideology, ideologies, composition and, 256
capitalism; see capitalism consistency and, 263
civilizations have not vanished because they had the copy
impact, what it depends upon, 263
wrong ideologies, 100 copy lacking impact due to not
maintaining
communism; see communism viewpoint, 263
Nazi(s); see Nazi(s) design and, 256
socialism; see socialism shotgun marketing weakens impact of
individual
why certain ones fail and ar~ so oppressive while items,
250
they last, 100 what it depends mainly upon, 263
idiot, musical chairs and an, 179 impinge(ment),
idle(ness), inactivity, attract-interest-message to get, 255
area with sticky graph is not idle, 14 communication and, 417
group inactive, cause of, 324 communication formula to get,
255
how org is salted down with idling people, 284 messages must
be arresting enough to, 485
illegal policy causing inactivity, 322 implantation, space opera and,
218
made to appear to be best way of life, 204 importance, important,
idle rich; see also leisure class asserting one's, 404
ghastly morale and the, 338 effort to become more important and
have a
misery and the, 206 personal reason for being, 74
psychosis and, 146 impossibility, great big Why behind every, 282
648
SUBJECT INDEX
impression, income (cont.)
estimating the impression that will be made by the destruction
of income by failing to assume
pictures or copy, 268 viewpoint of viewer of the
copy, 268
examples of how audience might get wrong determining if
basic expenses of org are greater than
impression from any ad copy, picture, etc., 269
average weekly income, 583
improvement, dev-t vs., 161
desire for, 74 drying up with a thoroughness you wouldn't
believe,
"fair exchange" does not guarantee any, 562 reason, 561
impulse, communication and, 413, 417 effects of correct manning of
org on, 113
inaction, route up from, 157 efficient standard actions raise income,
24
excess income, use of, 582-583
inactivity; see idleness exchange, staff pay and, 561
in-basket; see also basket; out-basket Exec Council actions to keep
income up, 576
executive having and using an, 159 expenses greater than
average weekly income,
receiving comm and, 162 handling,583
things which suddenly reared up out of your in- facility
differential and, 19
basket, all claws, 14 FBO,
towering in-basket of an executive, what it is a sign
checks tape totals of day's income against
of, 4 invoices, 496
in-charge, collecting daily all income from org and
condoning or failing to effectively handle an out-
banking, 504
ethics situation in self or others as an, 170
demanding income increase from org, 505
holds all functions in theory, 362 ensuring FP sums
allocated cause increased
if functions are not hatted he wears them as an
income, 506
unknown fog, 362 expects increase in income and
allocation
letting ethics go out on his juniors, results of, 209
production ratio from what he pays out, 508
program handling by an, 42 greater income and, 556
what he should know, I knowing the vital necessities
required by the
inclusion; see also membership activity to produce its
VFPs and income,
growth depends wholly upon, 330 505-506
hiring and, 330 making org make more money, 504
plans of inclusion are successful, 331 must not let org
run on unearned income, 538
short-term defense actions vs., 330 recording in
ledger the exact disposal of day's
two major stages of including people, 331 income,
504
income; see also exchange; finance; gross income; tries to get
more in from the activity than he
money gives out by considerable, 500
activities that have no direct expectancy of income
figuring out how much income you will require
are put in a cap-in-hand status, 500 weekly to
exist and promote, 582
Ad Council statement of projected future Finance allocates
against proven production and
income, 499 projected income, 509
advance payment; see prepayment flows and pools of, 520
amount of income lost is really income not made, foremost way
orgs fix their income and prevent its
559-560 increase, 281
amount sent abroad for exchange, FBO handling FP body and
FBO must know its products and
of, 504 income sources cold, 499
applying income greater than outgo to each division FP body
projecting expected income with
and area of the org, 510, 511 reality, 499
banked each day by FBO, 496 future income dependent upon
goodwill, 231
basic expenses of org greater than average weekly getting in
income, how it is done, 577
income, handling, 583 getting paid for supplying a
demand, 226
booksale money being used for other things, results getting
sums already owed collected, 512
of, 545 GI stat must be correct and honestly reflect
org's
building up unused advance payments, 538 income
production, 540
buying production and the products which add up goodwill and
communication lead to the material
to the product of raised income and viability, 509
exchange of valuable for valuable, 259
Cashier and Dir Income turning over all income greater loss
to Finance is income lost or never
properly accounted for to an FBO, 489, 491 made,
511
checks issued temporarily on behalf of another greater than
outgo, 146, 337, 509, 510, 511, 565, 569
between public persons, policy on, 497 greater the
service delivered, the greater the
CLO income, definition, 522 income, 556
comes from different sections of depts within the handling for
a huge donation for an unspecified
dept,200 service or services, 530
consumption of the product one is promoting, how handling for
a huge sum donated for training staff
that relates to income, 259 for a yet to be
established org, 530
degree income increases above FP No. I amount handling for
a sum donated for services which the
shows how viable org is, 579 org does not
deliver currently, 530
demand for, 499, 505 hatting and rise in, 181
departmental income sheets, Ad Council has copies high
enrollment-low income, stat discrepancy, 64
of, 499 how individual staff member determines the,
562
depends wholly on GDSes, 288 how one gets far more than
enough money, 148
deposited in Finance Office Account No. 1, 496 how org
establishes its own level of, 562
649
SUBJECT INDEX
income (cont.) income (cont.)
how to boom dissemination and income and hold restoring
income from a low cash/high bills
the boom, 96 situation, 517
how to get a large constant gross, 236 safeguarding what one
gets in, 577
how to get production and more beans back for the shutting off
all but promotionally vital POs when
beans put in, 511 income is far down, 576
income collected on which service is undelivered is size of
org income and increase of allocation
really unearned income, 538 production ratio
determine cash to reserves, 508
international management income, definition and sources,
use of, 522 as a chief concern of FBO, 508
invoicing all, 496 FBO summarizing of, 505
it is more vital to pressure income up than to save
handling of, 512
money by FP restrictions, 576 in an org, 200
it is not flashy new ideas so much that raise, 24
reviving past sources, 499
key income posts most often are empty, 179 seeking new,
512
knowing how much income must be made, 584 tracing and
reinforcing of, 510
knowing when you are spending more than you are tracing
and summarizing of, 499
making, 582 special income; see special income
lack of definition of income, expenses and reserves spend
less than you make, 567
as different, precise money pools, 521 statement of
expected future income and its
limiting income and delivery potential by not
planning accompanies the FP, 488, 490
spending what one should in order to increase
statement of projected income, 506
inflow and delivery, 578 steps to raise your, 24
lining up 3 or 4 income sources each one of which targeting in
battle plans is vital to, 126
would provide the needed funds, 512 the less income an
org or individual has, the more
lost income, 337, 511-512, 559-560 carefully and
wisely FP must be done, 583
low, cause of, 96 tours are vital to, 373
low consistently, handling, 176 trained vs. untrained execs,
effect on income, 300
low income is a heavy risk that may result in two-bit FP
that doesn't make you any money, 528
disaster, 6 unearned, 538
maintaining income, 20 volume of, what determines it, 226
make it before you have to spend it, 567 wasting income
made, 175
making four times as much money on half the what an org should
be making vs. what it does
personnel, 179 make, 511
manning income posts, 180 what makes very adequate income and
pay, 315
manning sequence, effect on income, 113 what really
underlies it, 561
more effort to collect debts than make new what the most
expensive loss now being experienced
income, 17 is, 560
must be made before it can be spent, 573 where bulk of your
income comes from, 232
one supplies or does not supply a demand and gets why org
should examine invoices, 200
adequately paid or does not get paid for it, 226 word of
mouth and, 232
org making hundreds of thousands, 183 Income Note Collections
Summary,
org personnel may not solicit payments from staff cash
collectible from notes past due, 575
or public on behalf of others, 497 Collections
Section and, 575
org should be delivering at a rate matching what it
description, 575
is collecting, 538 Exec Council and, 575
org that received income and didn't deliver, 579 FP and, 570,
574, 575
OTL income, definition, 522 updated weekly, 574, 575
pay (by survey) is secondary to org income and income planning,
getting a show on the road, 561 Ad Council and, 499, 570
percentage of weekly income that is set aside to pay
definition, 573
past-due bills, 583 Exec Council and, 500, 579
planning by which projected income is to be made is FP and,
573
expressed in the FP, 499 getting in income by, 577
potential income generated by promotion, if not what to take
into account during, 579
realized, is actually a loss, 560
PR area control and, 428 income reports, compiled after Thursday
at
prepayment; see prepayment 2:00 P.m., 539
program to safeguard income once earned by better income sheets,
departmental, 499
financial planning, 36 income sources summary,
PTS persons vs., 176 added to Fl? line, 500
raising, 20, 24, 512 presented to Exec and Ad Councils, 505
real losses of org are sums never made, 337 income tax agency,
effect on org, 177
refusing, 175
Registrar, Ad Council and Div 3 responsibility India, Buddhism
and, 29
for, 499 indicator(s),
relationship of programs and evaluations to income execs must
develop sensitivity to indicators of
volume, 226 outnesses, 94
relationship of promotion, sales and delivery as first
indicator of unit or staff member going PTS, 44
income sources, 510 of PTS staff members, 44
repeat sign-up business being lost, 12 statistics are an, 188
reserves vs., 520 that Dept I is goofing its recruiting
actions, 284
650
SUBJECT INDEX
indicator(s) (cont.) infiltration, of group or organization, reason for,
330
when you push the indicator you do not obtain the infinite,
consideration that our expansion potential
object it represents, 188 is, 31
individual(s); see also being; Man; people; preclear; inflation,
public; staff member; thetan arbitrary which opened
the Western world to, 3
administration, how it relates to individual's basic
economic laws and, 205
survival, 101-102 determined by the ratio between the
deposited
administration, production, exchange and, 102 goods
and the number of receipts issued, 553
are the building blocks of orgs, 371 Finance and, 337
as a member of a group, 101-102 foremost reason for, 177
cannot survive well as a group member if he has no is a sad
commentary on "executive ability," 333
knowledge or understanding of admin tech, 101 paid-
fo r- but-no t-delivered service vs., 579
coming up to revolution, 219 unchanging org fees and, 314
group composed only of individuals cannot unemployment and,
314
expand,8 unions and, 3
group is composed of individual group members, violation of
basic natural economic law and,
not of high brass, 341 204, 205
his well-being, safety and happiness, what they what it is,
555
relate to, 102 what it is all about, 561
how the individual member of a group can measure when it
starts to happen, 220
his own progress, 340 why it occurs, 555, 558
is the only leader, 218 inflow,
leadership and, 218 heavy inflow on orgs due to book sales,
275
must seek the tech of survival and apply it, 101 limiting
income and delivery potential by not
must think mainly of personal money or one must
spending what one should in order to increase
think of the group's survival, 102 inflow and
delivery, 578
noncomprehension of the basic words with which he info packets,
letters and, 211
is working, 319 information; see also data
noncomprehension regarding the activities of which coordination
and, 120
he is a part, 319 exec and, 166
not producing, results of, 223 PR and the collection of, 437
one either lone-wolfs his life or one gets through PR is the
willful broadcast of, 397
with a group, 102 verification of the information
section of a strategic
one is sooner or later the subject of administration
plan, 139
as a member of a group, 101
overthrowing a large complicated interdependent information
office, beginning of the decline of the
society, 219 British Empire and the first
British government
personal production of VFPs and one's standard of
"information office" are of similar date. 377
living are intimately related, 203 info sheets, sales
campaign and, 235
rapid transfers defeat the, 280 initiative,
sacrificing the individual for the good of society, 218 CO/El)
who takes, 198
scientific improvements vs., 218 making stats go up requires,
67
Scientology preserving the, 218 space societies lost
individual initiative, 218
society where individuals are free, can be injury, unhatted people
get hurt more than hatted
rehabilitated and can still think, 219 people, 370
soft individual, 207
space opera vs. the, 217 injustice; see justice
space societies built by losing the, 218 insane, insanity; see
also madman; psychotic;
standard of living and, 203 suppressive person
state totally caring for the, 218 a basic tool of the, 367
survival and, 341 acts are not unintentional, 340
survival in orgs, what it depends around insane people things go
wrong, 340
on, 207 basic cause of, 328
survival, regulating factors in, 102 behavior looks passable,
340
that which is best about an, 218 curing what often passes as
insanity by just flying
things that wipe out the, 218 ruds,237
toughness and, 207 difference between sane and, 340
what choices are available when one becomes a end product
of, 329
zero, 102 hidden actions of the, 340
what happiness of the individual depends upon, 101 inability to
detect or cure the insane destroys
who takes but does not give, 561 civilizations, 338
who will take responsibility generally does, 220 justice is
the action necessary to restrain the insane
individuality, leadership and, 218 until they are cured,
338
maintain their own stability by unstabilizing
individuated think, 493 everyone else, 367
industrial absenteeism, 237 making things go wrong, 340
industrialist, musical chairs used by, 367
didn't properly use men, 333 percentage of, 340
dreaming about automation, 289 persons who have brought about
an atmosphere of
war, crime and insanity on the planet, 377
industry, producing in excess of standard of living, 203 product of
the, 340
inefficient areas, what they usually trace to, 302 psychiatry's
product of, 29
651
SUBJECT INDEX
insane, insanity (cont.) intelligence (information gathering) (cont.)
refusal to allow others to be, do or have, 329 coercion and,
413
remaining ignorant intentionally, 340 covert, 396, 397
succumb as the common denominator of third exposure is the
basic threat of, 397
dynamic psychoses, 329 follows the rules of warfare,
436
unmocking working installation is a sign of, 352 having the
same report appear in several places at
what happens when they are put in charge, 340
once,438
insecurity, insecure; see also security PR entering the field of, 396,
413
hatting strengthens insecure person, 350 PR vs., 396, 397,
413
no one in this society feels very safe, 288 publicity blows
it, 397
society's insecurity leaking into org, 288 Red Orchestra
intelligence coup, 397
unhatted persons and, 351 serious error to cross PR and, 396
insignia, threat and mystery are a lot of the power of, 397
are assets, 545, 547 when it becomes ineffective, 397
can be the subject of exchange, 557 when it recoils, 396
co-relationship between the marketing of books where PR and
intelligence cross, 399
cassettes, insignia, and films, and the future 61 of
Intelligence Branch, beating back continuous attacks
the org, 551 by suppressives, 36
counted and safeguarded just like money, 557 intensive(s),
FBO Network and, 557 completed intensives and completed
courses are the
money, when insignia might be more valuable keynote to an
org's prosperity, 200
than,557 why you have to audit a pc all at once whole
promotion and, 560 program, 118
what happens if the image and symbols of Dianetics intention,
and Scientology are not seen around, 560 communication
and, 413, 417
insolvency; see also bankruptcy; solvency; viability using new,
unusual experiments can crash your full
cash/bills stat measures the degree of, 565 intention, 72
definition, 565 interest,
duplicating functions and, 344 attract-interest-message, 2559
256, 260
examples, 541 communication and, 417
hatting and, 160 messages must be bright enough to interest,
485
road to, 578 promotion and copy that is alive and
interesting,
routing and, 160 that attracts and is in good taste, 262
tame dog financial manager will always make the when interest
is stimulated one gets response, 250
group insolvent, 567 interest (on money),
unusual solutions in counting GI, 540-541 accrued from
special income, handling, 530
inspection(s); see also investigation; observation how it is earned,
509
daily, 199, 282 interest level,
departmental, 198-200 PR and, 421
D/FBO for M.O.R.E. responsibility to inspect Book Tone Scale
and, 423
Account records and the state of the bookstore, interference,
cross orders and, 201
bookstocks and book sales, 518
doing inspection of area requesting personnel, internal, whatever
the reason an org isn't getting on, it
115, 304 is internal, 282
effects of Dept 3 not doing, 284 Internal Revenue Service, handling
agents of, 44
exec inspects continually, 167 International Bank, PRs and, 379
Exec Sec inspects physical areas of Dangers and international
banker, what he does, 147
Affluences, 64
execs inspecting their areas daily, 281-282 International Finance
Ethics Officer, copy of appeal
indicator of no daily area inspections, 284 that must be
sent to, 564
not inspecting, effect of, 284 International Finance Network,
of hats and hattedness before transfers, 301 definition, 522
Inspection and Report Form, located directly under WDC, 522
Dept 3 and, 179 overall objective of, 522
note regarding, 344 responsibility of, 522
safeguarding and increasing Church reserves, 522
inspiration, respect and, 143 seeing that staff are well paid,
522
instability; see stability seeing that there is an abundance of Sea
Org
installation; see working installation reserves, 522
instant hatting, sequence is instant hat, mini-hat, fully International
Finance Office; see also Finance Office
hat, 370 authority of, where it stems from, 490
institutions, people in institutions are generally only autonomous,
490
the victims of the true psychotics, 61 copy of approved
FP sent to, 506
Int: international finance reports provided to, 507-508
has representatives in every bureaux, FOLO and
integrity, org, 490
goodwill and, 231 Int FBO located in, 504
maintaining integrity on status value monthly financial
reports to, 507
posts, 298 operating procedure of, 490
intelligence (information gathering), org board location of, 490
black PR and, 396 Reserves ED located in, 530
652
SUBJECT INDEX
International Finance Office (cont.) invoicing, of income, 496, 504
signature mandates for FBO accounts provided IQ (intelligence
quotient) test, hiring and, 290
to, 507 irreducible minimum, law of the, 335
stat analysis of FBO stats sent to, 507 irresponsibility; see
responsibility
weekly summary of receipts to and payments from
both FBO accounts sent to, 507 IRS; see Internal Revenue
Service
International Flag Banking Officer. is, one is what one is, not what
one is admired or
appeal line to the, 564 hated for, 49
location of, 504 issue authority,
international management, definition, 521 promotion must cite
survey for, 240
International Management Executives, as part of skill one must
learn before doing or okaying copy
international management, 521 or materials for
marketing purposes, 268
international management income, definition, 522 I/T: in training
international reserves; see reserves ivory tower, PR and, 437
interpretation, of policy. 30 1 Will Arise Society, 379
intervention,
best defense against intervention by seniors, 27
demanded directive and, 26-27
direct order and, 25, 27 jewelry, 264
routine used by senior execs, 25
urgent directive system and, 25 job; see post
interviews, press book is used to get, 433 job endangerment, effect on
junior executive, 23-24
Int FBO; see International Flag Banking Officer Job Endangerment
Chit(s),
as a defense, 68
Int Finance Office; see International Finance Office by seniors,
69
intolerance, 39 don't be timid about filing a, 70
Intro people in Div 6, priority in which the area is for false
reports, 69
manned up, 113 make an original and two copies, 68
invalidated, what happens when real tech is must be able to back
them up, 69
invalidated, 214 off-line favors and, 69
inventory, inventories, policy on, 68
D/FBO and bookstock inventories, 548 procedure for filing a,
68
full inventories must be taken routinely, 546 procedure
when org refuses or ignores them, 69
must be balanced with invoices routinely, 546 routing of,
68
outside firm does a certified inventory when what one must do
if one is threatened with
executive structure changes, 546 punishment if one
files a, 69
total retail value of all properly secured and when you must
file one, 68
inventoried assets (D/FBO stat), 549 where to file, 68
investigation(s); see also inspection; observation Johannesburg Org,
Board of Investigation; see Board of Investigation example of
org making its own trouble on test
downstat area, exec duty to investigate, 169 line, 211
letting an abuse go while one investigates, 5 how it was
built to its highest peak. 180
of why a graph suddenly rose or fell, 14 journalism, yellow, 393
investment, judicial body, definition, 141
bean theory, 509 Juggernaut, 55
foolish or unreal expense is a poor, 511 junior(s),
invoice(s), advice from, I
debit invoice, FBO duties regarding, 505 best defense
against intervention by seniors, 27
doing a survey out of, 238 don't take conclusions of a, 199
examining invoices to find out what geographical exec
suffering from "fear of juniors' actions," 165
areas org's people come from, 200 failing to get
ethics in on a downstat junior, 209
FBO checking invoices for admin correctness and following
illegal or contrary orders, 154
legibility, 496 intervention by seniors, 27
FBO checks tape total of day's income against org lack of
completed staff work from juniors, effects
invoices, 496 of, 160
FBO issuing his invoice of receipt to the Dir Income
overloaded posts and, 117
or Cashier, 496 seniors' responsibility for the hats,
checksheets,
FBO No. 2 Account is kept on an invoice- packs and
know-how of, 301, 302
disbursements system, 495 seniors' responsibility that
juniors have hats, 311
inventories balanced with, 546 seniors trying to wear their
hats but juniors unaware
keeping a separate invoice-voucher series for the of them
and making different demands, 342
FBO No. 2 Account, 506 seniors unaware of hats of,
342
legibility of, 496 undermining authority is a betrayal of,
153
Qual credit invoices, collecting of, 495 why he often can't
mesh up the lines so they
tracing and summarizing income sources from, 499 work,
117
voided invoice copies are stapled to the in-series justice; see also
ethics
copy,496 cannot occur until insanity can be detected
and
weekly invoice tape total excludes any invoices for
cured, 338
bounced checks, 497 definition, 171, 338
653
SUBJECT INDEX
justice (cont.) knowledge (cont.)
failure on part of execs to wear their ethics and technology is
that part of knowledge that is
justice hats, 169 used, 214
fair play and, 338 when one is uncertain, his
application is
group justice, 169, 171, 173 uncertain, 214
individual out-ethics and group justice, 169, knowimess, how it
is achieved, 414
171, 173 KRC: knowledge, responsibility, control
injustice under the name of, 329
Man handles it badly, 338 KRC triangle,
orgs and, 327, 329, 338 ARC triangle and, 158
revolt and war are magnified versions of definition, 157
injustice, 329 exec and, 157
rumors accepted as evidence, 329 inching up each corner of the,
158
Sanity Scale and, 327, 329, 338 tape reference for information
on, 158
target of, 338 use of, 157, 158
task of, 338 when one corner is increased the other
two also
third dynamic psychosis and, 329 rise, 158
upstat is hit, the downstat let go, 329 Kutzbrain, Dr., 395
what it is to us, 338
when a situation becomes a matter of full group
justice, 169 L
without justice there can be no real
organization, 338 labor agitators, 43
justifying, a statistic, 13 laborer, mark of the, 17
Justinian 1, 52 Labor leader, 391
juvenile gang, is a substitute for society, 306 La Mar, Josi de, 50
language, propagandist making changes in, 410
K law(s); see also policy; rule
arbitrary and, 3
"Keeper of the Footstools," 74 we have the natural laws of ethics,
tech and
admin, 60
keeping the show on the road, 219 law (subject of),
keyholes, 255 administration and, 100
Key Ingredient(s), usual attitude to, 100
CLOs, OTLs, Flag and, 85 lawninower repairman, example of holding
down
cycle of management and, 85 inflation, 556
executives and, 94 lawsuit,
key message of, 85 attacks which are not true earn
suits, 426
list of, 76, 85 impending lawsuit, handling, 26
network of communication and, 86 lawyer, missing post hat, 311
out of sequence and, 116
planning and, 85 layout,
what happens when some or all these points are applying
attract-interest-message to, 255
awry or gone, 77 applying the comm formula to the,
255
what they are, 76-77 eye trail; see eye trail
Keynes, John Maynard, 541 graphic arts textbooks on layout omit
design, 251
Hotline Newsletter, layout of, 473
Keynesian economics, crackpot theory, 558 knowing how to use, 247
Khan, Genghis, 392 ragged layout, effect of, 256
king(s), rough layout; see rough layout
administrative system and, 75 saleability and, 256
inventing titles and duties, reason, 74 what you're trying
to do with the design of a, 255
kismet, 211 layout person, shifting viewpoint to the beingness of
Kiwanis Clubs, 472 the eventual viewer, 268
know(ing), LC; see LRH Communicator
leadership and, 143 leader(s), leadership; see also
administrator; executive;
not enough just to know, one also has to apply, 214
manager; officer; senior
you won't know until you survey, 259 affinity for people he
is leading, 221
know best, 153 altruistic leaders and PR, 377
attributes or qualities of, 143, 220
know-how, lack of know-how to bring dreams into bad leaders issue
no or weak orders and do not
actuality, 75 obtain or enforce compliance,
9
knowledge, Bolivar and, 46
coordination and, 120 brilliant, 392
increasing knowledge on all dynamics, 157 bringing order,
219
keeping the prospect's appetite for knowledge and can assume
responsibility for his sphere of
mystery well stimulated, 245 influence, 220
making anything go right and, 157 can attract attention, enthuse
and interest
responsibility, control and, 157 others, 143
route up from death, apathy or inaction, 157 clearing and, 220
654
SUBJECT INDEX
leader(s), leadership (cont.) leaving; see blow; departure of personnel
Clears and, 220, 221 lecturers, references for, 241, 249
communication and, 143, 220 ledger, kept by FBO, 504
competence and, 143 left, far right PRs against the far left, 377
definition of leader, 46, 218, 220, 221 legal,
definition of leadership, 9, 220, 221 civic and legal trouble
by not getting results, 12
demandingness and, 143 reserve in case of necessary legal
expenses, 581
don't leave an enemy financed and solvent while Legal (section of
an org),
you let your friends starve, 49 bounced checks and, 505
example of a general as a, 220 tends to go PTS very easily,
43
execs and, 143 legal action, embezzlement handled with, 135
family and, 221
finding out who are the key, real powers in an legislative body,
definition, 141
area, 429 Leipzig, Germany,
first test follower requires of a, 143 death camp school, 318
force and, 391-392 Wundt and, 376
forcefulness and, 143 leisure class; see also idle rich
foremost law, if one's ambition is to win, is of floating
along on the production of others, 102
course to win, 53 peasants vs., 223
frailty of single solutions, 47 letter(s); see also communication;
despatch; telex
gold braid and, 221 bulk mailings and, 211
good leadership works on not unpopular programs. checking out
letter writers on getting reality in
issues positive orders and obtains or enforces
letters, 2 11
compliance, 9 importance of getting out letters,
despatches and
having the bravery needed to trust inferior minds telexes
based on programs and getting real dones
and stand by their often shocking blunders, 50
on them back, 226
how real powers are developed, 55 info packets and, 211
how to move off a point of power, 55 offering what you can
deliver, 211
Hubbard Causative Leadership Course, 106 promo and, 211
identifying a, 221 unanswered, 190
if you have power use it or delegate it, 54 using CF folders
always when writing a, 211
individual is the only, 218 letterhead, statement all letterhead
stationery in use by
individuality and, 218 Treasury Div must bear, 517
inspiring affinity for himself from people, 221 Letter
Registrar(s),
knowledge and, 143 example of why Letter Registrar statistic
would
lack of organizational know-how, 76 drop, 155
loss of leadership, 218 Registrar interviews and, 155
making far too heavy use of a skill simply because it sacked
so as to increase unit pay one week, 189
is easy, 47 sequence in which post is manned up, 113
Manuela Saenz and, 46, 51 letters in (statistic),
man who merely wants to be liked will never SP correspondence
sent to dead file, 45
be a, 143 steps to handle, 211
mob doesn't have a, 219
money-power and, 392 letters out (statistic),
mystique and, 143 can be pushed up regardless of other
stats, 12
not using men, 50 completions and, 12
one who exerts wide primary influence on the affairs example
of the stat being down, 67, 189
of men, 46 finding why the stat is down, 189
opinion leader; see opinion leader increasing, 189, 211
Power Formula and success of, 391-392 rising gross income and
high letters out, 12
reality and, 221 spot checking letters going out, 211
responsibilities of, 46 stat discrepancy of high letters
out-low enrollment
responsibility and, 221 weeks later, 64
seven things about power, 54 level,
solvency and, 48 easier to expand than to "remain level," 33
suborned leader, what he would do to hold his "fair
exchange" gives one a rather level
position, 392 progress, 562
what a leader is, 220 things do not remain level in this
universe, 28
what it is, 220 liability, liabilities,
what it is almost solely based on, 8 of PR, 376
what there is in all great leaders, 143 undelivered
service as a, 579
who others follow, 143 when a senior is a, 302
why new leaders are sometimes looked upon as a Liability
condition,
worse scourge than a foreign enemy, 78 assigned when Non-
Existence gets no result, 64
workable formula used "instinctively" by most example of
assignment of, 64
successful practical political leaders, 47 false graph
gets, 66
you can't live in a world where even the great liberty; see also
freedom
leaders can't lead, 56 Rousseau's script for, 50
Leadership Test score, hiring and, 290, 291 scientific improvements
vs., 218
leasing equipment, with an option to buy, 583 Liberty Loan drives, 389
leave, annual; see vacation libido theory, 376
655
SUBJECT INDEX
lie(s), lying; see also dishonesty; false data; false report line(s); see
also channel; communication line; flow; flow
all the lies will dead-end someday, 381 line;
route
definition, 380 assembly line for produced promo, 251
degraded being and, 57 baskets and, 159
disproving of, 435-436 books are a theta line, 273
document the truth to oppose lies, 435 chaos and, 159
don't tell a lie to city officials when the truth is just
check-signing line; see check signing
as easy to tell, 380 commonest reason why lines do
not go in, 346
examples in PR, 379-380 communicator keeps the lines
moving or controlled
exec who can't be lied to, 167 for the exec, 21
hit by lies the person tends to withdraw, 420 cut by
quality degrade in promotion, 260
hostile PR is usually lies, 381 Esto establishes and
maintains the division
letting any lie remain disproven can be a fatal
lines, 163
course, 435 exec and despatch line, 166-168
never use lies in PR, 380 exec policing his, 159, 160,
164
older PR practitioners preferred lies, 379 exec who has
his flow lines wrong will never be a
poured into the overwhelmed population of Earth
Product Officer, 165
by radio, TV and newsprint, 377 flow line; see
flow line
PR is corrupted to "a technique of lying great orgs,
fast flying lines in, 182
convincingly," 380 hats, personnel and, 345
prove all false utterances heard are, 421 HCO never
having enough people devoted to
PR recoiling due to, 380 getting in org lines,
163
psychiatry and, 381 junior not being able to mesh up
the lines so they
SP using falsehood and lies to prevent demand, 30
work, 117
stock in trade of PRs has been, 379 management tool,
lines and terminals as a, 137
too glowing an idealization can be punctured when
messages do not travel on no line, 405
it is a, 415 must be in a neat pattern or the
power
too vicious degradation can be exploded when it
recoils, 159
is a, 415 no substitute for correct comm and, 162
use by PR employee, 377 not policing one's lines can
snow the whole org
use of in "mass media" communication, 380 under,
159
what happens when you lie in PR, 380 person barely able
to perceive lines, 80
will weaken you if it is found out that it is a lie, 380
personnel, hats and, 345
life, living; see also survival; viability policing of, 159,
160, 164
becoming more stable, confident in life and more power
in, 159
powerful, 350 production and, 346
confronting the whole thing, 102 purchasing and check-
signing lines modified, 517
consigning oneself to no new life, 536 solving a problem
in, 345
decline of living conditions, a cause of, 153
standard lines and routes for particles to
expansion leads to, 29 follow, 162
goes best with several terminals, 242 strategic plan
and, 137, 139
hardly anyone living a life of good security, 217 worked
on constantly in organizing, 346
hat increases confidence in, 350 line(s) (graphic arts),
having an almost life, 277 composition lines, 256
how a being discovers his power and command dynamic
lines, 256
of, 158 graphic arts and, 257-258
how people cling to an even painful existence, 305
mood lines, 256
individual sense of responsibility for own life and
guiding it, 218 literature, which concerns itself with
people getting
is at least a two-pole activity, 242 rich by
ripping others off, 558-559
is, or can be, a pretty grim proposition, 102 living; see
life
leisure class and, 102 loans,
life in living forms depends upon real products, 214
bankers and short-term loans, 553
main determining factors of, 102 FBO recording any loans
from Sea Org reserves and
middle class and, 102 any debts to it, 504
one has to be a master of ethics, tech and admin to
reserves loan repayments, 580
lead a good personal life, 60 location; see also
position
one knows and handles administration, one fully formed
org in a heavily populated
produces, one exchanges or one dies as far as this
location, 183
universe is concerned, 102 holding a position in
space, 181
orgs handle the highest commodity-life itself, 65
terminal location plan, 186
pain, misemotion, punishments, rewards and, 102
really can't be lived on the first dynamic alone, 241
locomotive engineers, 308
reason things do not run well in a, 308 log, kept by
communicator, 23
Scientology creating somebody who can live a London Daily Mail,
394
better, 220 London Org,
standard of living; see standard of living Central Files-
Letter Reg program developed in, 38
stark facts about, 102 time that stat week ends
instituted at, 540
ultimate analysis of the state of one's, 21
what one can do about it, 102 lone wolf, 102
life insurance, 264 Los Angeles Foundation 1950, 492, 521
life span, short on Earth, 277 losers, wrong orders of magnitude
and, 275
656
SUBJECT INDEX
loss(es); see also down statistic; profit magazine(s) (cont.)
greater loss to Finance is income lost or never PR men
pushing strange mental ideas in, 376
made, 511 PRs guiding with lies in, 380
ignoring the, 158 publicizing one's own good works,
426
lost income, 337, 511-512,559-560 magazine editors, PR tech and, 431
more profit can be lost than ever could be saved on magic,
managing a production org, magic solutions
expense, 512 in,282
real losses in an org are sums never made, 337 magnitude; see
order of magnitude
strategic plan to arrest company's, 135 mail, no mail ever
mailed, handling, 73
wins and, 158 mailing,
LRH; see Hubbard, L. Ron bulk mailing; see bulk mailing
LRH Comm Staff Program No. 1, discontinued, 294 cost of, 581
LRH Communicator, LRH Comm, Hotline Newsletter mailing instructions,
473
communicator keeps an LRH Comm-type log, 23 mail order, direct, 135
directive needs to be passed by, 7 Main Account,
helps CO/ED achieve product of flourishing, allocation
received from FBO goes into, 495
prosperous org, 198 allocation transferred to,
488, 490
no HCO (Div 7, 1, 2) part of the org, handling, 64 "cash" figure
includes the total reconciled balances
program handling by an, 42 in the Org Reserves Account
and the, 566
routine used when having to intervene, 25 check signing on,
518
sequence of posting of, 113 FBO transfers to, 506
Staff Training Program No. 2 and, 296 org transfers funds to
its other accounts from the,
LRH ED: L. Ron Hubbard Executive Directive 488,490
LRH Personal PRO Bureau, Hotline Newsletter purpose of, 495
and,470 refunds and repayments of prepayments,
498
L 10, general case de-aberration and, 325 signatories on the, 494,
495
luck, when approved FP may be activated by Treasury
statistics that are not "by luck," I I Div, 501
why people believe in, 145 when the FP allocation amounts
become due for
transfer to the, 501
make-break point, of an org, 578
M make-up people, PR tech and, 431
making things go right; see right
MAA: Master-at-Arms malnutrition, due to caring nothing for the
org, 16
machine(s); see also equipment Man, mankind, humanity, human race; see
also
are just tools, 204 civilization; culture; Earth;
group; individual;
can raise a standard of living by assisting in people;
planet; society; third dynamic; world
production, 204 aggression and, 291
can't do Man's living for him, 204 basic nature is social,
291
civilization where machines were even repaired books,
meters, cassettes, films and insignia are the
by, 289 gold and diamonds that give the way
to Man's
conceiving of a machine made out of human total
freedom, 547
beings, 290 character of, 291
druggie's dream and, 204 conceiving of a machine made out of
human
executive can competently handle any post or beings, 290
machine or plan under him, 94 decent and tries to do
his best, 291
permit increases in population, 204 destroyed planet and,
340
standard of living and, 204 destruction, impulse toward, 219
machine age, real harm of the, 204 Dianetics and Scientology are
new to, 233
mad(ness), easily alarmed, 291
basic characteristic of extreme madness, 419 effects of
discipline, punishment and threats on, 292
percentage of any org that is, 319 effects when madmen are
amongst him, 292
transfer is the wrong answer for person who is, 299 fault
that will someday destroy him as a species, 347
Madison Avenue, Freud attributing all reactions and behavior
to the
doesn't know basics of advertising, 266 sex urge, 376
examples of advertising done by, 266 happiness apparently
depends upon organizational
positioning and, 241 know-how, 79
has not had administrative training centers
where
madman, madmen; see also insane; psychotic; actual
organization was taught, 79
suppressive person he didn't a long, long time
ago, get in ethics, 66
description, 419 how he acts when protected, 292
world is full of, 419 idea that Man had to "adjust to his
magazine(s); see also mass media environment," 339
ads without survey in, 238 is rather timid, 291
do not develop much new public, 37 is so aberrated all
mental actions seem to him to be
exist to continue the awareness of existing reactive mind
actions, 31
Scientology public, 37 justice, Man handles it badly,
338
exist to solve the problem of public unawareness of lack of
know-how required to bring dreams into
an org, 37 actuality, 75
mass news media and, 393 leader not using men, 50
657
SUBJECT INDEX
Man, mankind, humanity, human race (cont.) management, managing (cont.)
likes to communicate, 291 finance control is a primary point
of management
machines can't do Man's living for him, 204 authority,
515
making it so a man can belong and be valuable, 307 financial
management; see financial management
nature of, 291 financial planning is a vital part of, 16
needing perfect human beings to run an org, 290 Flag Bureaux
as execution arm for top level
no humanoid is free while aberrated in the body
management, 521
cycle, 46 Flag Operations Liaison Office; see Flag
Operations
not an animal, 291 Liaison Office
one would have to de-aberrate a man before his folly to run
or try to manage by anything but
whole social structure could be de-aberrated, 47
correct stats, 539
psychiatry saw Man as a degraded animal, 233 FOLO acting as a
management link between the
psychologist says all men are basically Flag Bureaux
and orgs managed by the Flag
dishonest, 536 Bureaux, 521
racial degeneration, 339 FOLO sees that orgs are put there
and manages
them, 521
revenge of Man grows out of his fears, 291 good vs. bad, 16
single Dianetics or Scientology book could halt how FP body
gains ability to actually manage and
Man's own decline and personal demise, 545 control
its finances, 584
successful as he adjusts the environment to him, 339 how it
gets forward progress, 121
tends to run in today and seldom in tomorrow, 347 inactive
senior management obscured by combined
things overreaching Man's individual power, 218 graph,
13
thrives only in the presence of a challenging inactive,
sign of, 12, 13
environment, 65 international management, definition, 521
unable to predict the fate of his habitat, 347 international
management expenses, definition, 522
VFP of, 333 international management income, definition
and
wants to belong, 307 use of, 522
what has been destroying all of Man's is a high skill, 16
civilizations, 307 is there to plan, 121
whole race went into the soup where it remains to Key
Ingredients and, 85
this day, 66 knowing what the tools of management are
and how
would like to be friends, 291 to use them, 127
Wundt declared Man a soulless animal, 376 looks everywhere
for execs who can get crews to
management, managing; see also administration; really
produce, 225
establishing; Flag; governing body; organizing; magic
solutions in managing a production org, 282
production middle management; see middle management
absence of skilled management, 190 mission network,
management of, 522
abusing statistical management, 191 money management; see
financial management
Admin Scale and, 324 no management, sign of, 12
bad management, detection of and remedy noncompliance with
orders of senior
for, 17-18 management, 18
basic concern of overall management, 559 no Pubs Org or
management push on books to raw
basic tools (list of), 129 public, 278
becoming fully certified to operate at middle or not alert, 13
senior echelons of, 129 not at all alert management,
13
brilliant vs. mediocre or no management, 127 not handling GDSes
going down, 12
by dynamics, 129 not knowing, reason for, 153
can push letters out and completions up, 12 only kind of
management you can do on a
caring what goes on, 16, 17 production scene, 191
CLO contains combined representatives of all orgs are managed
by trends and ranges of stats, 540
management entities, 521 poor, 125
command decisions, examples, 515 PR and, 388
computers and, 122 prices are not set locally without top
management
Continental Liaison Office; see Continental Liaison
authorization, 573
Office quality of management expressed in stats of
service
coordination, 120 org, 520
courses for training execs to manage successfully at
"quicksilver personnel" scene and, 372
org level, 128 reason Advisory Council meets Thursday,
540
cycle of, 85 reporting persons breaking down confidence or
trust
dangerous, 13 in top management, 154
definition, 142, 324 requirement for middle and central
management
defraying the cost of, 559 personnel to draw full pay or
be bonus
D/FBO Network and, 557 eligible, 129
echelons, 128, 133, 1349 136 reserves, what they are used
for, 489, 491
essence of, 16, 136 running or managing by anything but stats
kills the
execs and, 141, 142 org, 539
execs being pushed up from lower to upper level senior
executive strata of, 128
management status, 129 simplicity to managing
effectively, 127
expense; see management expense source of criticism of, 153
FBO collecting amounts owing to management for stat
management, 155, 191
services and missions, 506 stat trends showing management
is inactive, 13
Finance becoming, 337, 511 strategic planning and, 137
658
SUBJECT INDEX
management, managing (cont.) manager(s) (cont.)
successful, 127 what he has to know, 120
tactical management as an art, 136 when he will almost
certainly fail, 121
tools of, 127, 137 worker-oriented, 16
tools of management, use of, 137, 139 maneuvers, strategic planning
has in its definition
top management; see top management clever use of, 133
trying to repair a situation in an area that doesn't manner(s),
comply, results of, 153 bad,403,404
unless personnel procurement and handling is in, all good
manners defined, 403
else will fail, 282 good manners, what they were
developed for, 403
upper level tools (list of), 129 granting importance to the
other person, 403
whatever the reason an org isn't getting on, it is how one can
have excellent manners, 405
internal, 282 human relations and, 403
what Finance and org managers must know to one must learn
carefully his Ps and Qs, 429
wisely allocate funds, 5 10 primitive races and, 403
what the word implies, 120 psychiatrist and psychologist don't
have good
what you use to manage a production scene, 191
manners, 403
when it is at its best, 125 successful PR and, 403, 404
why Finance and org managers must know the org to see and
acknowledge the existence of someone is
V17Ps and subproducts, 5 10 a granting of their
importance, 404
why strategic planning must be done by the upper two-way comm
cycle and, 403, 404-405
level planning body, 134
winning pattern, 88 manning; see posting
withholds causing natter about, 153 market(ing); see also
advertising; dissemination;
management expense(s), promotion; sales
central reserves are used for defense and achieving
marketing items that actually do create
management overall cost and viability, 491 want,
270
FBO No. 2 Account and, 495, 506 advertising and, 250
FBO pays for, 489, 491 aesthetic material and, 247
not part of org's expenses, 489, 491 aimed at specific
publics, 273
management reserves, as a product of the FBO, 503 applying the
basics of marketing stable data, 235
Management Series, using OEC and Management assembly line for
produced promo, 251
Volume admin tech and quoting it in orders, 199 basics
of, 247, 249
be a high volume success, 236
Management Status Checksheet(s), be alive! 247
description, 129, 229 be clean, clear-cut, comprehensible, 248
prerequisite of OEC and FEBC, 129 be a professional in anything
you do, 247
management unit(s); see also Continental Liaison books and, 273
Office; Flag Operations Liaison Office boom and, 250
CLO would coordinate all management units for bringing
about basic purpose of, 268
that continental area, 521 bugs, handling, 236
daily pounded with false economic data, 203 campaign; see
campaign
how local, continental and international capturing our
share of the world book market, 275
management units can be in clover, 520 catastrophe, two
ways of causing, 270
most attacked and suppressed line in a, 250 checklist for each
item, 236
reaching out to the wrong "finance pools" for come-on
dissemination, 245
support, examples, 521 come-on used in, 248
what determines if a managing unit next to a copywriter has to
have reality on the item, 249
Central Org or service org is "in funds" or copywriting;
see copywriting
"without funds," 520 co-relationship between marketing
of books,
manager(s); see also administrator; executive; leader;
cassettes, insignia and films, and the future GI of
officer; senior the org, 551
administrative system and, 75 creating want, 235, 248, 249,
262, 268, 270
becoming fully certified to operate at middle or credibility
of future marketing suffering, reason
senior echelons of management, 129 for, 249
characteristics of a good manager, 17 cycle of, 249-250
coordination and, 121 definition, 234
district managers, 135 delivery and, 249
hard pressed in bringing about solvency, reason, 147 demand
and, 226
incompetent, 16 Deputy FBO for Marketing of Org Resources for
"knowing how to play the piano" effectively across
Exchange,547,557
an org, a continent, a planet, 129-130 destructive, 270
knowing what the tools of management are and how destructive
mistakes in, 268
to use them, 127 D/FBO and, 559-560
most valuable tool of a, 121 Dianetics and Scientology are
new, 233
political fixations and, 147 directing people's attention,
247
requirement for middle and central management direct
selling to the customer vs., 249
personnel to draw full pay or be bonus distribution
planning, 250
eligible, 129 don't be complex and muddy, 248
stellar manager, who will be a, 137 don't compose dead
downgrades, 247
tools of management, 127 don't mishmash and cross publics
when marketing
what a manager is for, 120 books, 273
659
SUBJECT INDEX
market(ing) (cont.) market(ing) (cont.)
don't plan books to be printed without marketing purpose of,
235
liaison, 273 push harder toward the longest bulk of
future
duty of, 249 business, 274
economics, delivery, collection and, 226 pushing everything
all at once, results of, 250
effective, 250 pushing hardest at the lowest levels to make
the
ensures good word of mouth promotion, 250 upper levels
come off, 274
essence of, 268 pushing only the new, 236
establish and use a positioning for every raising public's
affinity for the item one is
product, 247 promoting, 271
exchange and, 249 raw public and, 274, 278
fatal to create want and demand where no delivery reality on
the product, 249
is going to occur, 249 reality on the public, 249
FBO Network and, 557, 560 release of sales campaign, 236
filing pertinent papers, work and results in a folder release
your materials strategically, 250
for each item marketed, 236 releasing an item, 236
Finance Network responsibility for, 550 review of
marketing folders, 236
finding old or new items that could be sales campaign and, 235,
236; see also sales
marketed, 236 campaign
finding out what the audience will agree with, 271 scale that
tells you the target proportion of finance
first step of, 250 and effort to allocate in, 274
folder for each item, 236 selling services or products, 268
folder review and evaluation, 236 selling something that can be
delivered, 235
follow-up, 250 shotgun marketing, 250
generalities and, 273 skill one must learn before doing or
okaying copy
66getting one's share of the market," 275 or materials
for, 268
getting the public's agreement to hear the sole reason for
our use of, 264
message, 271 stable data of, 247
get very full lists of what there is to sell, 235 steps, 235,
247
giving reader reality on an item, 249 study the market,
competitors, field, publics,
hard sell; see hard sell etc., 247
hat of, 235 successful, 236
heaviest outflow must be to raw public, 275 success of
marketing campaign, 249
homework and, 247 success vs. failure in, 270
how to get a large constant gross, 236 supply of item being
marketed, 236
how to market an item, 235 survey buttons differentiated from
message, 271
impinge! 247 surveys and, 235, 237, 247
importance of management terminals understanding surveys to
establish the design and use of the
marketing and its basics, 250 product, 250
income planning and, 573 thinking with basics of, 247
international control of, 560 today's money wisely invested
in marketing an org's
keynotes of, 235 wares results in tomorrow's GI, 550
knowing basics of, 249 two important data, 249
know your product, 247 understanding marketing and its basics,
250
leaving something unmarketed and unpromoted, uneducating
oneself as an audience, 270
270 volume selling, 236
majority of three billion people out there have never "We
promise and promote what we can
even heard of Dianetics and Scientology, much
deliver," 249
less read a book, 278 what is right there now in
existence that can be
memorizing the basics of, 247 delivered, 249
most attacked and suppressed line is promo what it includes,
249
and, 250 what one markets, 249
motto of Marketing Bureau, 235 what to do during wait
periods, 236
needing new items only, 236 whole story of, 226
new item, marketing of, 249 why surveys can appear to not work
very well, 271
one finds or strengthens or creates a demand, 226 writing copy
and, 235
order of magnitude of, 275 marketing programs,
orgs remaining small or growing slowly because execution of,
by D/FBO, 549
they did not properly or extensively market their review
marketing program, issues and promo and
wares, 550 find out if they were put to use, 250
piece which does not communicate to the intended marketplace, chaos
with the, 204
public, 249 marriage, why a jolly and carefree husband and
a sad
positioning and, 235, 241; see also positioning and
morose wife would stay together, 241
primary block on, 550
professional viewpoint, 269-270 Marx, Karl, economics and, 144, 558
program for release of an item, 236 mass media,
promotion, dissemination and, 234 believes it steers public
opinion, 411
promotion is an essential part of, 259 cannot and never will
reach any masses directly, 393
proportionate marketing, 274, 275 description, 393
proportionate marketing and D/FBO, 549 is guided by the PRs of
special interests and they
Pubs Orgs not even thinking of raw public guide with
lies, 380
marketing, 278 magazine; see magazine
660