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SUBJECT INDEX

A, never having arrived at point A, 311
A=A=A, example, 6 targets and, 475
aberration(s), aberrate(d),
      definition, 199
      doing work and, 199
      effort to get through barrier and, 200
      eleven points of, 382
      Esto has to understand, 199
      finance, greatest aberration of, 390
      groups and, 380
      handling, 200, 201
      hate, suppressive justice and, 54
      illustration of, 199
      law and order and, 54
      misunderstood words and, 200
      musical chairs and flubbed hatting stemming from
            social aberration, 410
      personal aberration and the lines and terminals scale,
            399
      personal aberration, methods currently being used on
            this planet to handle, 362
      products that are overt acts caused by, 361
      pushing a stat without doing anything to bring about
            the stat is an, 424
      Sanity Scale and, 380
      ten aberrated points that can go out in an org, 323
      third dynamic aberration, mechanism of, 375
      time aberrations, 60
      to BE OR UnBe, that is the ability! To not quite be or
            to WAS is the aberration, 311
      undetected personal aberration of a few, 362
      wrong targets, wrong sources, wrong causes and, 61
ability; see also competence; skill
      ability potential is enormously increased by process
            ing, 202
      inability to think with data, reason for, 263
      increasing the ability of individuals and the human
            race, 269
      knowledge depends on an ability to investigate, 56
      processing improves the mind's ability to reach right
            answers, 13
      success, what abilities it depends upon, 56
      suppressing the native ability by false systems of
            "logic," 4
      to attain some peace of mind, 98
      to BE OR UnBe, 311
      to confront mest, 392
      to confront people, 392
      to evaluate, 98-99
      to get along with people, 392
      to handle and control people, 392
      to learn and apply the data is the end product of

ability (cont.)
      what's included in mental abilities, 32
      why ability to get things done in an area dwindles, 261
accidents, handling person who has, 285
accuracy, heart of Observe is, 75
action(s); see also cycle of action agreed-upon action, what it means, 124
  aligning other data or actions with laws, 6 all you have to do to restore
  life and, 476 basic skill behind any intelligent action, 54 bodies of data
  and, 31 common denominator of successful and unsuccessful actions, 57
  confusion of bodies of actions, 31 correct sequence of actions and stable
  terminals, 317 drilling of sequences of actions, reason for, 314 failure
  to doggedly follow through on one action and get it done fully and
  completely, 475 no confusions when lines, terminals and actions exist for
  each type of particle, 353 one causes things by action, 476 our success is
  measured in terms of actions we do, 426 restoring life and action by
  rekindling the failed purpose, 476 taking incorrect actions, 8 what one
  has to do to plan out any, 319 what usually lies behind inaction, 170
  wrong source produces a chaos of illogical ideas and actions, 97

            activity, activities,
                 disestablishment and, 304, 459
                 downfall of, 67
                 entire concept of an ideal scene for any activity
                       really a clean statement of its purpose, 40
                 Esto and, 304, 459
                 ideal scene and, 40-41
                 lack of a correct statistic and an ideal scene, 42
                 outpoints are usually few unless the activity is ve
                       irrational, 29
                 purpose of the activity must be part of the ideal o
                       has for that activity, 25
                 sequence of actions and, 317
                 stable points and, 317
                 statistics are the only sound measure of any, 41
                 urges to improve an, 25
                 what can happen when an activity gets wide of t
                       ideal scene, 36
                 why activity or subactivity must be correctly sta
                       icized, 41
            added falsehood, example, 9
            added inapplicable data,
                 definition, 96
                 example, 96
                 means person is obscuring something, 96
                 usually also contains other types of outpoints, 96
      training, 385          why it is often put there, 96
to make things go right, 392 added time,
to observe and handle things, 23        definition, 96
to reach a conclusion without entering outpoints into         description,
96
      it, 146          dropped time and, 96
to recognize outpoints, 131       examples, 96
to see an outpoint for what it is, 98        version of conflicting data,
96
to spot illogics can relate to efriciency, success and        when it
becomes a very serious outpoint, 96
      survival, 32     Address, Addresso (portion of an organization),
to supervise and obtain cooperation and execution.
      100

488

definition of Address, 409
HCO has the Address functions, 409

SUBJECT INDEX

Address, Addresso (portion of an organization) (cont.)   Advanced
Organization Los Angeles, files and AOLA
      sequence in which it is manned up. 429
adequate data,
      as a pluspoint, 97, 115
      no sectors of omitted data that would influence the
            situation, 115
admin cycle,
      correct sequence and, 18
      data collection and, 18
      how to find the truth, 19
      sometimes has to be done over and over, 18
      what it is, 17-18

1971-1972,186

                                   advertisers, false economic data and,
                                   449
                                   advertising; see also promotion false
                                     data and, 263 good advertising
                                     technology, 486 promotion and, 387
                                     affinity, Admin Scale and, 377
                                   affluences, why Man and his activities
                                       succeed only in the presence of huge
                                       affluences or extraordinary personal
                                       leadership, 337
      administration, administrative, admin; see also manage- African ACC,
devoted to data on goals and purposes,
ment; organizing; production            378
      basic law that has not been achieved when a point on    agreement(s),
            an admin line fails, 7
      Esto and, 176, 181
      Esto who tries to do it with admin will fail, 181
      HCO PL and HCOB files almost totally monitor
            admin quality, 186
      is s-l-o-w, 181
      lines are most fundamental point of, 290, 438
      logic and, 4
      rules about collecting data in administrative struc
            tures, 17

                                   agreed-upon action, wha agreement
                                   factor, what i disagreement; see disagr
                                   of the group is a necessa pattern of,
                                   354 policy is the basis of gro route is
                                   only the agreed-
                                  Aides Council, 157
                                  A - I hat, 325-326

standard administration; see standard administration Alexander VI (pope),
337 stat management and, 427 test of all administrative solutions, 396
trouble from people who have been taught to reach irrational conclusions, 4

      algebra,
            numbers invaded by letters, 31
            why some students have trouble with, 31
      allocate, what finance has to have to intelligently allo
administrative tech(nology); see also Hubbard Communi-              cate
funds, 390
  cations Office Policy Letter; policy; third dynamic allocation board,
  manning an org and need for an, 429 tech evaluation and, 122 gives us an
  ideal scene. 122
administrator(s),
      data analysis and, 13
      dealing with people who can't think, 4
      has to reach conclusions in order to act, 13
      logic is vital to an, 8
      not getting exasperated and outraged by the absurd
            ities that he sees being used as "solutions," 4
      reaching wrong conclusions and taking incorrect ac
            tions, 8
      survival and data analysis and the, 13
      why he tends to go into apathy or despair, 4
      why it is vital he be able to observe and conclude with
            minimal error, 13
Admin Scale,
  affinity and, 377 ARC and, 377 communication and, 377 debug and, 377-378
  disaffection and, 377 goals and, 376 group members and, 377 is one of the
  most valuable tools of organization, 377 items of, 376 management and, 377
  morale and, 391 Sanity Scale and, 380 universe and, 378 unreal items and,
  377 use of, 376-378, 379

                                   alphabet, files and ignorance of, 228
                                   altered importance,
                                       all importances are relative to
                                   their actuality, 61
                                       definition, 61
                                       example, 9
                                       monotone of importance, 61
                                       something can be assigned an
                                   importance greater o
                                             less than it has, 61
                                       three versions of, 61
                                   altered policy, can be limitless in
                                   error, 375
                                   altered sequence,
                                       anything in wrong sequence is an
                                   outpoint, 59
                                       basic outness is no sequence at all,
                                   59
                                       cart-before-the-horse, 60
                                       defeats any investigation, 55
                                       disassociation and, 59
                                       example, 9
                                       far more common than one would at
                                   first imagine,
                                       handling for not thinking in
                                   sequences, 60
                                       insanity and, 59
                                       primary block to investigation, 54
                                       TV-raised children and, 60
                                   Iter-is, prime cause of, 165
                                   Ititude, handling absence of, 282
                                   AMA; see American Medical Association
                                   amateur, hallmark of a rank amateur, 69
                                   America; see United States
                                    American Medical Association, World
                                    Federation o
                                        Mental Health and, 64
  what will happen if items of scale are not aligned, 377      American
  Psychiatric Association. World Federation o
  worked up and down until each item is in full agree-         Mental Health
  and, 44, 64
      ment with remaining items, 376
admin Why, normal one that you're trying to handle,
      128
Advanced Organization, manning an, 429

489

American Psychological Association, directed by World
   Federation of Mental Health, 44 analysis, analyzing; see also evaluation
admin cycle and, 18

SUBJECT INDEX

analysis, analyzing (cont.)
      area having the most outpoints is the target for cor
            rection, 14
      data analysis; see data analysis
      how one can analyze for a sane ideal, 25
      how to find out what is really going on, 14
      less data you have the more precise your analysis
            must be, 17
      obtaining information is necessary for any analysis of
            data, 16
      of a post, department or organization, 353
      of organization by product, 346
      situation analysis; see situation analysis
      take masses of data, start turning over 10 or 12 sheets
            at a time looking for outpoints, 109
      two general steps, 14
      what analyzing the data and the situation gives you,
            14
      what impedes proper analysis, 45
anarchy, seems to fail around the point of policy, 369
ancients, logic breakthroughs and, 12
animals, idea that people are, 400
answer(s),
      Aristotle and, 12
      data analysis as a codified subject and, 13
      data and, 12
      IBM and, 12
      logical data is needed to achieve a logical answer, 10
      logic and obtaining, 12
      mathematical formula, data and, 13
      mind with wrong answers removed from it becomes
            brighter, IQ soars, 13
      obtaining right answers, 12
      processing improves the mind's ability to reach right
            answers, 13
      valid answers may only be attained in using valid
            data, 13
antagonism, misunderstood words and, 80
antithesis, definition, 264
AO; see Advanced Organization
AOLA; see Advanced Organization Los Angeles
APA; see American Psychiatric Association; American Psychological
   Association
apathy,
      curing him of his additives, complexities, apathy and
            apparent stupidity on a subject, 265
      why an administrator tends to go into apathy or
            despair, 4
Appalachia, 370
appearance, part of everyone's hat has to do with, 356
applicable data, as a pluspoint, 97, 115 definition, 115
application, apply(ing),
      crashing misunderstood and, 361
      HCOBs and, I
      inability to learn and apply, handling, 269
      person backing off from applying data he is studying
            despite standard Word Clearing, handling, 266
      third dynamic tech and, 2
      when he can't seem to apply what he has "learned,
            suspect false data, 263
      when one is uncertain, his application is uncertain,
            312
appointment, the policy-making, appointment- making level at work, 367
apprenticeship(s); see also deputy system continual apprenticeship system,
  385

490

apprenticeship(s) (cont.) denial of adequate experience to succeed vs., 381
deputy system and, 385-386 description, 381, 385-386 effect of neglect of,
385 example of, in business world, 385 lack of, can be quite fatal, 385
Oporto wine industry example of apprenticeship system, 385 Sanity Scale
and, 380, 381, 385-386 third dynamic psychosis and, 381 was one of the
worst items found in studying orgs, 468
arbitrary, arbitraries,
      is probably just a wrong Why held in by law, 62
      source of, 146
ARC, Admin Scale and, 377
ARC breaks, Admin Scale and, 377
argument, ancients testing the premise or basis of an, 12
Aristotle, answers and, 12 logic and, 12 theorem of logic, 12 army, example
  of org board of, 318
art, artistic,
legitimate VFPs of, 387 plays its role in any ideal, 25 what gives art its
sense, 387 artisan, logic used by, 8 artist, is producing a reaction, 387
assets, how "competent economists" define assets, 4 Assistant Esto MAA; see
Assistant Exec Esto MAA
Assistant Exec Esto MAA, duties of, 176, 214 Esto's MAA, 176, 214
  responsible for Estos, 176, 214
Association Secretary, functions of, 250 org run by the, 134 Assoc Sec; see
  Association Secretary associative thought, 99 assumed "differences" are
  not different, I I assumed "identities" are not identical, I I
assumed "similarities" are not similar or same class of thing, I I
   assumptions, three very adventurous assumptions, 43 asylum, ideal scene
   of, 38
attack(s), direction all attacks should be in, 476
opposition; see opposition real way to stop attacks. 476 attention,
  fixating attention and not permitting it to travel, 60 stuck attention or
  attention that cannot confront, 55 visualizing sequences and, 55
audit(ing), process(ing),
      ability potential is enormously increased by, 202
      Data Series auditing, 66
      don't spend coins like training or auditing (or travel)
            on people until they have proven their worth, 234,
            418
      dribbling it out means repairs, 308
      group expansion and, 385
      handling obsession to set random or counter-policies,
            378
  improves the mind's ability to reach right answers, 13 may never be given
  away by an org, 334
[pic]
SUBJECT INDEX

audit(ing), process(ing) (cont.)
      PL and HCOB files almost totally monitor processing
            quality, 186
      post and org products and, 361
      rehabilitating ability to hold a job by processing, 4 10
      removes all barriers eventually, 202
      where training fails auditing won't occur, 225

            backwards evaluation (cont.)
                  locating the situation, 141
                  multiple situations, 141
                  one does not have to have. a situation in o
                       the eval, 140
                  procedure, 140
                  why missions fail or projects collapse, 14
  why you have to audit a pc all at once whole program,  Bacon, Francis, 370
       308
auditor(s),
 biggest failure with, 233, 417

                                   bacterial warfare, 30 bad, exec is not
                                   bein
      need staff and post hats and need to be trained on bad indicator(s),
            them, 328
      reasons why they go idle, 229, 413
      requirements to do Date/Locate, 269
      sequence in which they are manned up, 429
      training of, 168 Bait and Badger,
      training of Flag auditors, description, 349        definition, 215
      where training fails auditing won't occur as auditors         what it
is, 215-21
            won't be able to audit, 225
      would be auditing in Div IV HGC and Qual would be  banker(s),
            rather empty, 118
Auditor's Code, False Data Stripping and, 269
authenticity, of data, 90
"authoritarian" people, attempting to obscure ideal
            scene of mental healing, 38
"authoritative sources," nations rely on reports and "ex
            pert opinion" and, 70
authority,
      command line is line on which authority flows, 195
      evaluations and upper stages of authority under
            which the scene reacts, 87
      fixed idea and the perfect "authority knows best," 24
      fourteenth century psychiatrist is the 20th century
            "authority" on sanity, 24
      psychiatrists are "authorities" on the mind, yet insan
            ity and criminality soar, 20
      where the authority to issue orders comes from, 367
authority system,
      data collection and, 20
      description, 20
automation, demonstrates effort to block out letting
            people in and giving them jobs, 380
automobile industry; see car industry
awards, termination date of outstanding awards, 334

awareness,
      drills have to be done to bring about awareness, 400
      hatting and, 473
      methods of, 41
      safer to be unaware, 400
      that something is wrong with a scene, 39
      unawareness, definition, 400

backlog(s),
      negative production, 84
      org in trouble by backlogs, 173
      post backlogs for lack of the usual, 461
      Prod-Org system is to handle backlogs and omissions
            in products, 306, 454
      programs and not-dones, half-dones and backlogs, 79
      statistics and, 84
      unusual solutions causing, 462
backwards evaluation,
      done without any situation in mind, 140
      example, 141
      great way to make dreams come true, 141
      ideal scene and, 140

491

 is not ' bad news" or "entheta" or a rumor, 18 merely an outpoint, 18
"bad news," could easily be a falsehood and thus an
      outpoint of false bad news, 18

false economic data and, 449 international banker, 28 banking, wrong Whys
and, 63 bankruptcy, how it occurs, 390
barrier(s), processing removes all barriers eventually, 202 to being able
  to use data analysis, 80
basic(s),
      conceiving basics to be merely similar to incidental
remarks, 5
      inspection to determine an area's knowledge of basics
and its orderliness, 297, 445
      knowledge of basics of an area and having orderliness
      in an area are essential to production, 300, 448
out-basics, 295-300, 443-448 overall picture of what area would look like
when properly ordered and organized, 296, 444 undercut to, 295, 443
baskets, not labeled, handling, 299, 447 Battle of the Bulge, 75 battle
plan, Service Product Officer and, 290, 438 Bay of Pigs, incorrect data
and, 13
be; see also be-do-have ability to BE something strongly shows up in posi
  performances, 311 discovering what one has to be, 358 the real stars can
  BE anything, 311 to BE OR UnBe, that is the ability, 311
bean(s),
      industriousness of staff and beans in and beans out,
            390
      regarding money like so many beans, as a commodity
            in itself, 389
be-do-have, as a cycle or correct sequence of action, 358 children and, 81
  civilization and, 358
 conditions of existence and, 81-82, 188 correct sequence vs. alteration of
 sequence, 358
  example, 81
  example of altered sequence, 359
  fixations on Do, 359
  insanity is a refusal to allow others to be, do or have,
      382
  organization and, 352
  organizing and, 359
  org board and, 358
  Product Clearing Long Form and, 188
  three conditions of existence, 81-82, 188

SUBJECT INDEX

be-do-have (cont.)
      what happens if one concentrates on be of the be-do
            have sequence, 358
beginner, data analysis and the, 80
behavior, one cannot tell difference between sane and
            insane by behavior, 393
being(s); see also individual; Man; people; preclear;
            thetan
      ability to evaluate is not necessarily native to a, 98
      are blind with their eyes wide open, 218
      are not malicious, they just don't see, 218
      association of beings with beings and the physical
            universe, 46
      blocked from going into production, 46
      detests illogic and rejects it, 99
      downfall of, 67
      feels angry, frustrated or helpless when he encounters
            illogic, 99
      hard-pressed, a living being dreams of some free time,
            46
      has never used illogic as a systematic tool for think
            ing, 99
      hopes lazily for instantaneous production, 389
      is dedicated to being logical, 99
      most are not there as a being as they are below
            existence, 218
      production-consumption factor and, 46
      trying to weaken strong people, 410
      uses illogic for humor, 99
      what ability to evaluate does to a, 99
      what happens when they operate mainly on illogics,
            67
      why the population is fixed on a one life idea, 218
beingness, very good organization brings about, 352
beliefs, being assaulted, 382
Birmingham, obsessive change and, 25
birth control, used to reduce population, 380-381
Bismarck, Otto von, 51
black propaganda,
      effect on population, 121
      government use of, 26
      how it works, 26
blankness, overts invited by, 170
blow(s),
      definition, 329
      lack of a good grooved-in hat causing, 329
blue flash, 71
bodies, are the most likely particle to erode or knock out
            org form, 238
bodies of data,
      actions and, 31
      displacement and, 30, 31
      example of carpenter not being able to relate orders
            to their own classes, 32
      examples of displacement and, 31
      having some idea of the scene involved and being able         reason
for, 359
            to separate the data in it into similar groups, 32
      illogic and, 30  bypass, comm line and, 356
      language and, 31
      orders are a broad class of data, 32
      org board and, 32
      outpoints and, 31
      what it is associated by, 30
      Wundt and confusion of, 31
Body Router, sequence in which post is manned up, 429
bonuses, when staff member is eligible for, 234, 418
book(s),
      as part of hats, 466
      may never be given away by an org, 334
      promotional actions and, 291, 439

492

books (financial), sooner or later the books get balanced in any society,
   390
boom(s); see also prosperity; success
      cause of 1973-1974 boom, 301
      economic booms, probable basis of, 393
      faults that must be present when orgs don't boom,
            475
      Prod-Org system of 1971 and, 149
      what all booms and depressions of an org are due to,
            149
boredom, misunderstood words and, 80
Borgia, Lucretia, 337
brain, what it tries to do with data, 31
bread of life, I I I
breakthrough, in logic, 12
bright idea, evaluations and, 128 handling (in an evaluation) and, 73, 82
  isn't bright enough, 107 resources available and, 73 you sometimes have to
  gear down your, 139
brilliant, becoming quite brilliant, 484
British Empire, candidate for fixed idea that destroyed the, 24
British infantry, had purpose of winning wars, not just looking brave, 25
British Intelligence, how they lost their empire, 342 Philby and, 20
Buddhism, civilizing influence of, 383 did not exclude, 383
bug(s), bugged; see also debug; stop definition of bugged, 78, 270
  evaluation bug due to not examining resources, 139 illegal policy and
  bugged projects, 376 production bugs, 422
bureaucracies, build up where there are no realized or stated products, 359
business(es); see also administration; management; org
            anization
      business tech outside of Scientology, description, I
      example of apprenticeship in, 385
      government and operating climate in which human
            transactions and business can occur, 391
      have their ideal scene, statistic, departures, successes
            and failures, 42
      omitted or incorrect VFPs and catastrophes in, 373
      points businesses succeed on, 369
      what brings down many old businesses and civiliza
            tions, 25
      why "standard business practices" do not work in
            setting up an org, 238
busyness, lot of busyness but not much havingness,

call-in,
  definition, 292, 440 Service Product Officer and, 292, 440 why it falls
  between sales and delivery, 293, 441
Call-in Committee, responsibilities and duties of, references, 287, 435
Call-in Units, Service Product Officer and, 292-293,
      .440-441

SUBJECT INDEX

Cambodia, invaded by US, 21
camouflaged hole, definition, 464
capability, handling and, 35-36
capitalism,
      communism vs., 28
      not coping with squad mentality, 367
      where a barrow load of bucks will not buy a loaf of
            bread, 372
      why it has declined, 367
capitalist, only thing I have against the capitalist do
            gooder, 352
car industry,
      example of business catastrophe in, 373-374
      example of damage from lack of agreement on VFPs,
            369
case(s),
      auditors and staff members must not have cases on
            post, 202
      Esto does not accept case as a Why, 202
Case Supervisor,
      effect of line design on C/S post, 402
      sequence in which post is manned up. 429
cash/bills, more cash than bills, 412
catastrophe(s); see also disaster
      disgrace of policy can occur in a subsequent catastro.
            phe, 376
      when major social and business catastrophes occur,
            373
Catholic Church; see Roman Catholic Church

cause,
      bringing an exec up to cause, 218
      if all parts are each one at cause, then the whole will
            be at cause over its environment, 232, 416
      fully hatted org can be at cause over its environment,
            232,416
      hatting and, 232, 416
      how Scientology orgs become cause over their envi
            ronments, 477
      one causes things by action, 476
      one is as OT as he can cause things, 476
      only an org at cause can reach and control, 232, 416
      OT Formula: Cause, 476
      total effect-no cause-person has mainly a case, 476
cautious, sane has come to mean conservative or
            cautious, 24
C/B; see cash/bills
cellular life, plant experiments and, 37
Central Files,
      good CF vs. CF that isn't good, 186
      income and, 186
      org without its CF up-to-date and used is neglecting
            its departing traffic, 236
      sequence in which it is manned up, 429
      torrent of new names to, 118
Central Intelligence Agency,
      fooled by Philby for years, 20
      intelligence conclusions and data analysis, 12
      Russian KGB agent inside, 44
      spends billions, 16
      statistics of, 71
certainty; see also knowledge
      causes of uncertainty, 175
      from firm establishment and unchanging orders, 175 Chief Esto,
      product and, 175
      uncertain person cannot control his post or position,
            232
      uncertainty slows things down, 175
certificates, re-sign-up line and, 293, 441

493

CF; see Central Files
CGI; see corrected gross income
challenge,
      environmental challenge, what it is, 27
      idea that chaos is needful to furnish, 43
      too much can overwhelm, 27
Chambers, Whittaker, 44
chance,
      freedom and our, 356-357
      organization such as ours is our best chance to get the
            most done, 357
change(s), changing,
      action to take on departures from the ideal scene, 38
      can destroy with ferocity, 25
      change just as change is usually harmful to plant life,
            37
      cultural changes as part of any new ideal scene, 40
      departure from the ideal scene, 38-39
      evaluation and, 123
      fact that something is actually operating and solvent
            can outweigh untested advantages of changing it,
            25
      general Why is there was a, 124
      isolation of change in the environment as sole harm
            ful cause, 37
      is the root of departures, 37
      London and Birmingham, examples of obsessive
            change,25
      one had to isolate THE change in order to obtain full
            recovery, 38
      org board and, 317, 319
      particle motion and change, 353
      plant experiments and, 37
      plant research and, 123
      terminals and comm lines existing to receive, change
            and forward particles, 353
      "What was changed?" 37
      when violent change becomes seemingly vital, 42
channel(s); see also communication line; flow; line; route
      command channels not being held, 171
      designating channels for types of particles, 320
chaos; see also confusion; disestablishment; disorganiza
            tion; disorder
      answers to nonproductive chaos, 160
      as a result of no org board, no hats, no programs
            known, 338
      idea that chaos is needful to furnish challenge, 43
      preventing chaos from overwhelming one, 314
      return to, 52
      what it is necessary to do in a, 51
      wrong source produces a chaos of illogical ideas and
            actions, 97
Chart of Human Evaluation, was right enough, 204
checklist,
      Debug Tech Checklist, 278
      Esto Series 16 used as a, 217-218
      How to Defeat Verbal Tech Checklist, 272-273
      Product Clearing Checklist, 172
checksheet(s),
      basic training, hats, checksheets and packs must exist
            for every member of a group, 384
      Data Series and, 143
      standardizing post checksheets, 328

has Estos under him, 152 ranks with Deputy Secretary, 153 Chief Officer,
functions of, 250 child, children, be-do-have and, 81

SUBJECT INDEX

child, children (cont.)
      "children should be seen and not heard," - false
            data, 263
      effects of out be-do-have sequence on, 358
      exchange and, 206-207
      faulty logic shoved off on school children, 3
      motion pictures, TV and altered sequences,
      not being permitted to contribute, 206-207
      products and, 82
childhood, training begins in, 384
child psychology, exchange imbalance and, 206
China, Japan and, 70
Chinese school, definition, 160 description, 219 Esto tech and, 219
    1~      A    n

                                   comm; see communication
                                   Commanding Officer; see Executive
                                   Director
                             command line,
                                  confusing a comm line with a, 195, 196
                                  definition, 195
                            60          is vertical, 195
                             commando battalion, purpose and ideal scene
                            of, 41
                             comment, example of not knowing the difference
                            b
                                        tween a law and a comment, 6
                             committee, orgs run by a, 249
                             Committee of Evidence; see also ethics;
                            justice
                                  for executing an eval target in such a
                            way as to viola
                                        or alter any HCO PL or HCOB, 144
                                  reason there are so many, 127
                             comm line; see communication line
org oar s, ow plans, terminal location plans and, communication(s), comm;
  see also despatch; partiel 237 procedure, 161, 219-220 system that
  establishes instant thought responses, 219 two steps, 219 verbatim rote
  teaching, 220 what can be taught by, 220 Chisholm, Brock, 44 Christians,
  training of the, 337
citizen(s),
      ideal scene of citizen vs. scene depicted in newspapers,
            26
      outpoints in existing scene are so many and so visible
            that even the citizen sees them, 44
civilization(s); see also country; culture; group; Man; planet; society;
   third dynamic; world be-do-have sequence and, 358 can break down around
   the point of delivery, 389 decayed on the altars of war gods, 372
   defeatism and lack of technology, what it has resulted in, 43 delivery
   and, 389
      end product is not just an ideal org but a new civiliza
            tion already on its way, 118
      inability to detect or cure the insane destroys, 391
      robot civilizations, 354
      slow erosion of grinding distress, 43
      those that are successful and those that perish, 405
      tombstone of a, 54, 72
      vanishing because of lack of logic in its rulers, leaders
            and people, 8
      what brings down many old businesses and, 25
      why civilizations get mired into situations, 36
      Why of failures of, 370
      wrong Whys are tombstones of all great, 72
classification, data in same classification, pluspoint, 115
classrooms, part of everyone's hat is keeping a good mock-up in, 356 Clay
   Table De-PTSing, who can do it, 275 cleanliness, depends upon a staff,
   465 clearing, a group, 376 Clears, democracy and, 355 clerk, logic used
   by, 8 clinic, wrong manning of org making a, 429 CO; see Executive
   Director
coal industry, inability to set policy and establish VFPs in, 370 Code,
   International, 30 coffins, stuff of which coffins are made, 72
   collections, Div III softening up on, 173 combat unit, morale in, 391
   comfort, morale and, 391

494

            traffic
      Admin Scale and, 377
      cannot occur without stable terminals, 408
      how to knock orgs out of comm, 16
      inability to communicate, handling, 282
      people who were taught the impossibility of thinking
            or communicating, 4
      requires terminals and an org board so that flows can
            occur,408
      stable terminals, comin cannot occur without, 408
      terminals and, 408
      Vol 0 OEC comm sections gotten in on person by
            Esto, 217
      why current communication is badly strained today, 3
communication center, files basket exists in, 187
communication clerk, executive as, 195
communication line(s), comm line(s); see also lines
      bypass and, 356
      comm lines existing to receive, change and forward
            particles, 353
      confusing a comm line with a command line, 195, 196
      executives and, 195, 197
      definition, 195
      fast flow system and, 196
      for some poor reason execs get themselves onto all,
            195
      horizontal flow, 196
      jammed comm lines jammed by volume, 125
      lessen confusion by using your exact comm lines, 355
      organizational pattern and, 354
      things that jam a, 356
      what will happen if command line is confused with,
            196

communism,
      based on squad mentality, 367
      capitalism vs., 28
      question of how does it support itself, 345
      why it is unlikely to produce a good society, 367
communist(s),
      know how to make a revolt but not how to make a
            country, 351
      US government and advice from communist connec
            tions, 44
company; see also business; group; organization
      "assets," how "competent economists" define them, 4
      is essentially a collection of small org boards com
            bined to operate together as a large org board, 319
      person doesn't know what company he's working in,
            handling, 297, 445
comparison, comparative,
      evaluation and, 126, 128
      example of locating a comparative, 126
      operating on a comparison every time, 128

SUBJECT INDEX

comparison, comparative (cont.) person must have an ideal scene with which
  to compare the existing scene, 22 you can't evaluate one thing unless you
  have a comparative thing, 126

competence, competent; see also ability; skill
      definition of competent, 392
      Esto and, 201
      hatting and, 410
      how it is increased, 398
      incompetence, definition and results of, 393
      increased in individual and group by successes, 398
      means the ability to control and operate the things in
            the environment and the environment itself, 392
      reduced by false data, 269
      respect and, 457
      sanity and insanity are matters of motive, not ratio
            nality or, 405
      standard admin and, 398
      what it is, 201
      when a person is competent, nothing can shake his
            pride, 201
complement(s),
  assigning a, 247 definition, 247 establishment and, 247 lack of standard
  complement, effects of, 247 one for every individual org, 247 outnesses
  regarding complements, examples of, 247 what will happen until complement
  of an org is laid out, known and filled, 247 without basic complements
  orgs get misposted, 247
completion, complete(d); see also compliance; done, execution driving
   targets home to full completion, 478 handling all the factors that
   prevent the completion of cycles of action and products, 261 Hat Officer
   and, 460 targets and, 482 why things often don't get completed, 484
completion(s) (statistic),
  definition, 288, 436 every completion gets routed to Registrar, 294, 442
  re-sign-up line and, 293-294, 441-442 Service Product Officer and, 288,
  436

complexity, complexities,
  curing him of his additives, complexities, apathy and apparent stupidity
  on a subject, 265 ideal scene and complexities which compose the activity,
  41 misunderstoods and, 260

compliance; see also complete; done; execution evaluations and, 74

                                   concept, understanding ceases on going
                                      stood word or, 361
                                   conclusion(s), how to reach a logical
                                     conclusion, I illogical conclusions, 10
                                     people who have been taught to rea
                                     clusions, 4 reaching wrong conclusions,
                                     8
                                   condition(s), Confusion Formula
                                     reference, 300, cycles of raised and
                                     lowered conditi easier to assign a
                                     condition than to out a hat, 467
                                     Expanded Confusion Formula refer
                                   conditional target(s), definition, 480,
                                     485 example, 480 planning and, 483
                                   Conditions by Dynamics, procedure,207-
                                     208 run on an exec, 216
                                   conditions of existence, be-do-have an
                                   confidence, confident, by a group in a
                                     team member, 457 giving person a post
                                     makes him n life, 410 how an individual
                                     earns back conri increasing confi4ence
                                     in life, 410 in one's self, 457 in
                                     one's teammates, 457 morale is made up
                                     of high purpose dence,391 respect and,
                                     457
                                   conflict(s), out-reality and, 375 third
                                     dynamic aberration and cor policy, 375
                                   confront(ing); see also looking; observ
                                     ability to confront mest, 392 ability
                                     to confront people, 392 beings blind
                                     with their eyes wide op evil, confront
                                     of, 131 glibness and, 264-265
                                     nonconfront; see nonconfront not
                                     confronting and duplicating ir
                                     misunderstoods, 261 outpoints, confront
                                     of, 131 people with low confront don't
                                     see, the less a person can confront,
                                     the has accumulated and will accum
                                     toughness and, 457 visualizing
                                     sequences and, 55 what problem is in
                                     confronting a b be handled, 14
  failure to obtain compliance with targets as reason for Confront
   (process), run on an exec, 21 eval failure, 87 noncompliance; see
   noncompliance situation handling and, 74
computer(s),
      are at best only servornechanisms (crutches) to the
            mind, 8
      built against logic systems developed by the Greeks,
            121
      data analysis and, 12
      false datum fed into, 8
      incorrect data and, 13
      mind as a, 13
      use of, 8

Comte de Saint-Simon, fixed idea of, 26

495

confusion(s); see also chaos; disestablishment; disorder; disorganization
antithesis of an org board is, 321 being exactly on post lessens confusion,
355 definition, 317 false tech and, 312 flow and, 317 how sense of
confusion results. 31 Korzybski as father of, 3 mis,understoods and, 260
modern society tends to confuse and unstabilize persons, 410 particle
handling and, 353 reduced by good use of org's lines, 356 reversal of
policy and orders causes, 365
[pic]
SUBJECT INDEX

confusion(s) (cont.)
      routing and, 236
      thought confusions, examples, 7
      wearing another hat than your own now and then
            and, 355
      what the greatest confusion in the subject of organiz
            ing probably is, 365
      when lines, terminals and actions exist for each type
            of particle there are no, 353
Confusion (condition of),
      Expanded Confusion Formula, use of, 300, 448
      should never be assigned where it is not warranted,
            300,448
conscription, lies and, 49
consequence(s),
      criminality and, 60
      sequences and, 60
      using laws to predict consequences, 6
      what a consequence is, 60
conservative; see also reactionary
      resistance to change even when it is an improvement,
            III
      sane has come to mean conservative or cautious, 24
      tries to stick on the time track, I I I
      what it means, I I I
consistency,
      checking evals and insisting upon, 90
      "data" regarded from the angle of outpoints is a lack
            of, 70
      evaluations and, 69, 73, 90
      handling (of an eval) and, 73
      ideal scene and, 73
      proper evaluation is all of a piece, 69
      what it means, 69
constancy, life does best in a near optimum constancy, 37
construct, in this universe it is easier to destroy than to
            construct, 397
consumers, clumsy or nonfunctioning sales activities
            penalize producers and, 381
consumption, consume,
      destructive to produce only and consume too little, 46
      examples of production-consumption factor in living,
            46
      fatal to consume without producing, 46
      ratio between producing and consuming, 46
Consumption Officer, function of, 470
context, definition, 103

contraction; see also down statistic; failure
      org contraction, 429
      wrong manning of org will cause, 429
contrary facts,
      data analysis and, 64
      definition, 64
      example, 64
      in interrogation, 65
      previously classified as a falsehood, 64
      two contrary or contradictory "facts" cannot both be
            true, 65
      why it is a special outpoint, 64
control,
      ability to handle and control mest, 392
      ability to handle and control people, 392
      cycle of, 23
      definition, 232, 416
      environmental control, 392-394
      hatting equals control, 232, 416
      only an org at cause can reach and control, 232, 416
      person who is hatted can control his post, 232, 416
      power and, 232, 416

496

cope, coping; see also Phase 1; single-handing cycle of outpoint spotted,
corrected, spotted, corrected; results of, 467 definition, 326, 467
description of what a coper does, 467 end product of cope is drown, 321
example, 326 executive and, 467 if one copes too long without organizing he
will get a dwindling or no product, 145, 303, 452 if you remain in cope,
the demand to cope increases, 326 morale and, 145, 303, 452 one copes while
he organizes, 145, 303, 452 organize and, 145, 303, 320, 321, 326, 327,
330, 452 overload and overwhelm comes from cope-cope-cope without
organizing also, 320 post in cope, handling, 327 production and, 145, 303,
452 too much cope will eventually break morale, 145, 303, 452 trying to get
a result without also building an org inevitably winds up in single-
handing, coping, overwhelm and eventual defeat, 338 way out is to organize
the org board and hats while you cope, 330 Corfu, Greek theater in, 483
corrected gross income, standard of living and, 449

correction; see also debug; Qualifications Division area having the most
  outpoints is the target for, 14 cycle of outpoints spotted, corrected,
  spotted, corrected; results of, 467 having to operate at the level of, 336
  product correction, 348 correct relative importance, as a pluspoint, 115
correct sequence, data analysis and, 17 even applies to emergencies, 18 for
  a piece of work, 145, 303, 452 of actions and stable terminals, 317 of
  data and situation analysis, 17 work and, 145, 303, 452 correct source, as
  a pluspoint, 97, 115 correct target, as a pluspoint, 115 correct time, as
  a pluspoint, 97
cost(ing); see also pricing; sales definition of cost, 390 definition of
  costing, 387 effect of costing on sales, 388 finance comes unstuck when it
  fails to "cost" an organization, 390 one has to estimate (cost) the
  contribution of each part of an org, 390
counter-effort,
definition, 335 examples, 335 hats and, 335-338 most usual counter-effort
is lack of a hat, 335 counter-intention, handling, 285
counter-policy,
      exact mechanism of third dynamic aberration and,
            375
      handling obsession to set random or counter-policies,
            378
      operation of group inhibited by, 375
      rule on when one sniffs about for random or. 377
      varieties of, 375~376
counter-purposes, group and, 378

SUBJECT INDEX

country, nation; see also civilization; culture; group;  crew; see staff
member
            society; state; third dynamic    crime(s); see also overt
      bad morale, disorganization and, 352
      democracy is only possible in a nation of Clears, 355
      economic booms and depressions, probable basis of,
            393
      espionage and, ' 16
      has its ideal scene, statistics, departures, successes and
            failures, 42
      ideal scene of a nation worshipping death is that of a
            nation that will not survive anyway, 49
      information collection agencies, why they are danger
            ous to their own countries, 21
      lack of purpose and value causing unrest, 329
      national riots, what they are, 320
      not producing something valuable enough to inter
            change will not be supported for long, 407
      prediction and, 52
      reason things do not run well in a, 325
      rely on reports and "authoritative sources" and "ex
            pert opinion," 70
      that spend the most on espionage are in the most
            trouble, 16
      weren't in trouble until they began to spy, 16
      which produce little are given huge handouts, 381
      Why is God and, 67
course(s); see also study; training
      first and foremost is materials, 225
      hatting course where What is a Course? PL is fla
            grantly not in, 273
      how far off policy a course can get, 147
      incomplete course and hatting, 471
      incomplete courses causing people to not study regu
            larly, 471
      lack of a batting course for staff, 273
      materials; see material
      presence of Supervisor, 225
      public and staff courses are both of vital importance,
            225
      schedules and, 225
course supervision; see also Supervisor tech(nology)
      Esto backed up by good courses and course supervi
            sion will eventually bring it all straight, 227
      two extremes in, 226
Course Supervisor; see also Supervisor tect(nology)
      has to observe the obvious, 226
      must be a Super-Literate to be of real use, 227
      obnosis is the drill required on, 226
      real job of, 226
      sequence in which Supervisor in Qual is manned up,
            429
      training and batting of, 225
      training students interestedly and two-way comming
            all slows, 118
      what a bogged student is, 226
      what an F/Ning student is, 226
      when he does not know key words of his post, his
            power of observation is low, 226
Court of Ethics; see also ethics; justice
      for false evaluation, 138
      for repeated misfiling, 228
cramming, instruct, cram, retread system, 165, 184
Crashing Misunderstood(s),
      application and, 361
      no Crashing Mis-Us can be found on a subject yet it is
            obvious they exist, handling, 266
      references, 261
      will block off further ability to study or apply data,
            361
credit, effect of delivery on credit payments, 173

497

      as bad to omit as it is to commit, 59
      be-do-have sequence and, 358
      de-aberrating crime from society, 411
      definition, 405
      how you encourage it, 205
      is the action of the insane and the action of attempt
            ing seizure of product without support, 405
      lack of money as a, 425
      newspapers and, 26
      omissions not seen as, 59
      when person has no purpose and value he not only
            goofs, he will commit crimes, 329
      why a huge welfare program guarantees crime and
            revolt, 329
crimes (in Scientology), abusing statistical management,
            427
criminal(s), criminality,
      are fixated, 60
      Chart of Human Evaluation and, 204
      consequences and, 60
      criminal exchange is nothing from the criminal for
            something from another, 205
      criminal or antisocial conduct occurs where there is
            no hat, 384
      ethics and, 204
      ethics presence vs., 204
      Esto and, 204-208
      exchange and, 205, 207
      if you have no ethics presence in an org, then crimi
            nality shows its head, 204
      lack of ethics permits the criminal impulse to go
            unchecked, 204
      omitting to handle criminality can make one as guilty
            of the resulting crimes as if one committed them,
            205
      org that isn't hatted goes weak and criminal, 234, 418
      proceeds unless checked by more duress from without
            not to do an evil act than there is pressure from
            within to do it, 204
      psychiatrists are "authorities" on the mind yet insan
            ity and criminality soar, 20
      sequences and, 60
      unhatted persons can become criminal, 411
      why even when appearing clever, criminals are idiots,
            7
critic, reactionary vs. the, 39
cross order(s),
      definition, 475
      handling,279
      targets and, 103, 475
crusade, post is a trust and a, 356
C/S; see Case Supervisor

culture(s); see also civilization; country; group; Man;
            organization; planet; society; third dynamic; world
      change and, 40
      group expanding into decadent culture, 393
      group that inherits the, 394
      key to every great movement and bettered culture on
            this planet, 383
      reason for more and more catastrophes in, 6
      scene for one cultural period is not the scene for
            another, 33
      when present culture started to go down, 30
curtain, last time night's curtain began to fall on free
            dom, 357
cutative(s),
      cutative prices, 334

SUBJECT INDEX

cutative(s) (cont.)
      definition, 331
      org board cutatives, 331-333
      relaying policy on a cutative basis, 375
cycle(s),
      admin cycle; see admin cycle
      of raised and lowered conditions, 393
      production is solely the amount of completed cycles
            that occur, 321
cycle of action; see also action
      be-do-have as a cycle or correct sequence of action.
            358
      debugging a, 278
      handling all the factors that prevent the completion
            of, 261
      insane person and, 274
      Mis-U and, 260
      SP and, 274
      stats show completed cycles of action, 426
      won't complete a cycle of action, handling, 283
cycle of control, cycle of observation plus handle equals,
            23
cycle of observation, 23

dat , datum; see also information
      absence of data is an adequate evaluation that there is
            something wrong, 121
      added inapplicable data; see added inapplicable data
      added time is a version of conflicting data, 96
      adequate data; see adequate data
      admin cycle and data collection, 18
      aligning other data, 6
      analysis; see data analysis
      answers and, 12
      applicable data; see applicable data
      Aristotle's theorem of logic and data used in it, 12
      authenticity of the, 90
      Bay of Pigs and incorrect data, 13
      bodies of data; see bodies of data
      classifies in similar connections or similar locations,
            30
      c ass of data for a given time belongs broadly or
            narrowly to itself, 33
      collapsing situation is forecast by outpoints in its
            data, 26
      collection; see data collection
      collision of false data and true data, without the
            person knowing which is which, 265
      compulsion to try to fit any datum found into some
            body of data, 31
      confirmatory data, 121
      data an executive wants, 196
      data proven factual, pluspoint, 115
      definition, 15, 70
      don't act without statistical data, 71
      error obscures or alters a, 28
      evaluations and, 70
      fallacy of the mind is that it can operate on wrong
            data, 13
      false data; see false data
      faulty data, examples, 9
      faulty logic system and, 12
      finding a datum of comparable magnitude to the
            subject, 12
      from actual current today data one spots outpoints
            for a data analysis, 15
      GDS analysis getting confirmed by, 91

498

data, datum (cont.) grading for outpoints, 14 he cannot think with the data
and it does not seem to apply, handling, 266 if scene is wholly unknown,
one doesn't know what data belongs to it, 31 inability to think with data,
reason for, 263 incorrectly included datum; see incorrectly included datum
in same classification, pluspoint, 115 intelligence services and, 18
intelligence tests and classifying data, 31 is in statistics, reports and
briefings, 196 it is not how much you read, it is where you look, 137 lack
of consistency and, 70 logical data is needed to achieve a logical answer,
10 logic is monitored by validity of, 121 logic runs on, 13 mathematical
formula and, 13 misplaced data, examples, 30 normal admin flows contain
enough data to do a dataand situation analysis, 17 no rules of logic can be
valid unless one also includes the data being used, 12 observations leading
to investigation, 77 omitted data; see omitted data one must become very
skilled in spotting outpoints, 70 only way it is of value, 124 orders are a
broad class of, 32 orders from proper sources is a narrower body of, 32
outpoints leap into view from any body of data, 19 pulling strings and
looking for, 98 quantity of data is not any guarantee of understanding, 16
reason depends on data, 9 sensible handling of data, what it includes, 32
situations and, 70 sources of, 196 statistic is most reliable datum
available, 42 stress is on how to analyze that with which one thinks -which
is data, 13 "strings pulled" and, 70 taking advantage of, 125 technology of
the mind was the missing data, 39 test and establish the truth and value of
the data being used, 12 times change data classification, 33 unless you can
prove or disprove the data you use in any logic system, the system itself
will be faulty, 12 useless unless evaluated, 124 US invasion of Cambodia as
example of data and situation errors, 21 valid answers may only be attained
in using valid data, 13 what a body of data is associated by, 30 what brain
tries to do with, 31 what data to give, 70 what happens if a person can
straighten out his data, 13 what happens if data being stuffed into a
computer is incorrect, 13 what is necessary if one wishes to know and use
data and logic, 34 what is vital to an accurate and logical assembly or
review of, 33 what it has to have before it can be fully understood, 12
what to do when the scene is missing, 33 what trying to study logic without
also having the answers to data is like, 12 when illogic occurs, 30

SUBJECT INDEX

data, datum (cont.)
      why trying to teach a correct datum over a false
            datum on the subject does not work, 264
      word one does not understand made a missing datum,
            29
      wrong data, impure intent is normally found back of,
            121
data (section of eval),
      brief summary of "strings pulled," 70
      data analysis and, 77
      definition, 77
      evaluation criticism and, 106-107
      it is the trail followed that counts, 71
      Sherlock Holming of the trail that gave the Why, 71
      what it is supported by, 71
      what it reflects, 71
data analysis; see also analysis; evaluation
      accurate observation and, 23
      administrator and, 13
      as a codified subject, 13
      barriers to being able to use, 80
      beginner and, 80
      CIA intelligence conclusions and, 12
      confusing errors with outpoints, 80
      confusing outpoints with Whys, 80
      contrary facts and, 64
      correct sequence of, 17
      data (section of eval) and, 77
      done against the ideal scene, 35
      done to make a more direct observation of exactly the
            right area possible, 36
      establishing the situation, 36
      evolution of, 75
      examples, 14, 77, 82, 114
      excuses, justifications and, 80
      experience vs., 15
      faulty, 81
      from actual current today data one spots outpoints
            for a, 15
      fundamental outpoints required in, 61
      grading all the data for outpoints, 14
      group survival and, 13
      handling (of an eval) and, 77
      Hume and, 12
      IBM computer and, 12
      ideal organization and, 15
      ideal scene and, 77
      importance of, 13
      indicator is enough to engage in data and situation
            analysis, 17
      instant result and, 15
      is a powerful tool which you can use, 79
      is the only way one can raise existing scene toward an
            ideal scene, 79
      Kant and, 12
      key to, 75
      lack of knowledge of existing or ideal scene and, 80
      learning to use, 80
      less data you have the more precise your analysis
            must be, 17
      luck and, 84
      missing omitted data as an outpoint. 80
      misunderstood words and, 80
      necessary to any logic system, 13
      normal admin flows contain enough data to do a, 17
      not having studied the Data Series as a barrier to, 80
      not stressing HOW to think but how to analyze that
            with which one thinks-which is DATA, 13
      obtaining information, 16
      personal survival and, 13
      person with outpoints in own thinking and, 80
      Plato and, 12

499

data analysis (cont.) procedure, 14, 109, 113 purpose on which activity is
based and, 15 quality of, 15 reason for, 36, 52 relatively easy compared to
learning a musical instrument, 84 situation analysis and, 14 situations
and, 12 situation too narrow, 80 standard action of, 83 subjects data and
therefore situations to tests which establish any falsity or truth, 12
survival and, 13 there is no substitute for correctly done data analysis,
79 thinking one already knows all about data analysis, 80 use of, 13 what
it does, 12 what we can assume if we specialize in subject of, 13 what will
happen if data analysis is neglected as a step, 13 Why and, 77 wrong way,83
your own personal computer and, 12 Data Bureau, gives us experience, 128
data collection; see also information collection agency admin cycle and, 18
authority system of, 20 confirmed observation and, 18 errors in national
data collection give us war and high taxes, 21 example of collection and
use of data by housewife, 21 examples in intelligence, 20 five informants
could all have heard the same lie, 20 frailty of reliable source and
authority system, 20 information collection, 16 multiple report system of,
20 reliable source as system of, 20 reliable sources and, 18 Russian KGB's
Department D, 20 two bad systems of, 20 two problems of information
collection agencies, 20 data files, find the situation from, 93 full of
experience, 128 why stats are separate from, 126 data in same
classification, as a pluspoint, 115 data proven factual, as a pluspoint,
115 Data Series, auditing actions for student who cannot grasp or retain
the data of the, 66 checksheets and, 143 Esto and, 165 how with the Data
Series, we have done something which has never been done before, 121
illegal to randomly place Data Series PLs on a checksheet, 143 is for use,
75 locating and isolating situations (problems) in an org with the, 403
misunderstood words in, 75 must be studied in sequence, 143 not having
studied the, 80 outpoint in own life and, 75 planner, command or policy-
making personnel who cannot use the, 148 tech of evaluation is contained
in, 148 use of Data Series PLs, 143

SUBJECT INDEX

Data Series (cont.) works because it has unlocked logic, 75 works in
  intelligence as well, 75 Data Series 11, steps, 35 Data Series Evaluators
  Course, verbal tech on, 135
data trail,
      failing to use the data trail to find the situation, 108
      no or incorrect data trail, 107
      outpoints and, 108
      supported by statistics, 71
      using data trail to find the Why, 108
date coincidence, ethics and, 127-128 evaluation and, 126 example, 127
  investigatory tech and, 127 police action called date coincidence,
  description, 127
Date/Locate,
auditor requirements before he attempts it, 269 False Data Stripping and,
269 day, black night turned to broadest day, 148 dead; see death
dead end, from particle not handled properly and passed along properly, 353
deafness, misunderstoods can act as perception shutoffs, 260
death; see also succumb
      could be in part, a cessation of interested production,
            46
      ideal scene of nation worshipping death, 49
      neglect of system of apprenticeships is almost a death
            rattle for an org, 385
      outpoints and, 52
death camp, organizations of psychiatry, 383
death camp school, of Leipzig, Germany, 361
debate(s), illogic used in, 99 Socratic equation and, 264
debug, debugging, debug tech; see also bug; correction absence of altitude,
  handling, 282 absence of hatting, handling, 281 Admin Scale and, 377-378
  applies from the very small expected action to the
      huge expected project, 277
  area or individual creating problems and demanding
      solutions to them, handling, 275, 285
  counter-intention, handling, 285
  debugging a lack of products and accomplishments of
      an org or post, 278
  Debug Tech Checklist, 278, 279
  definition, 78, 270
  disassociation between definition and physical uni
      verse, handling, 281
  doesn't attend study, handling, 281
  do not go for an all-organize or an all-production
      handling,276
  end phenomena of, 277
  Esto tech and, 270
  evaluations, debugging of, 78
  evaluators and, 277, 278
  example, 78
  executives and, 271
  exterior influence stopping production, handling,
      274,282
  false data, handling, 273, 281
  False Data Stripping and, 273, 281 faulty debugging, handling, 276
  finances and, 273, 280 financial or logistics problems, handling, 273, 280-
  281

500

debug, debugging, debug tech (cont.) finding a product that can be gotten
out, 272, 279 first action in debugging an area, 271, 279 hatting problems,
debug of, 273, 281, 282 having no idea they should be getting out products,
handling of, 274, 283 history of, 270 inability to communicate, handling,
282 inspection and, 271, 278, 279, 296, 297, 445 inspection to see what is
going on in terms of production, 271, 279 just plain screaming often works,
79 lacking a sense of organization, handling, 276, 286 list of things that
could be standing in the way of production, 278 no idea at all that
products should be gotten out, handling,283 no idea of product, handling,
284 no marketing or advertising of product, handling, 275,284 nonproducing
areas, handling, 277 no organization, handling, 276, 286 no products are
coming out, handling, 272, 278 orders, debugging of, 272-273, 279-280
organization inadequate, handling, 276, 286 organizing only, handling, 275,
285 other-intentionedness, handling, 285 out-ethics, handling, 275, 284
overt products, handling, 275, 284 personnel problems, debug of, 273, 281
personnel scarcity, handling, 281 persons who have accidents, handling, 285
pretending to know that products should be gotten out but don't, handling,
274, 283 problems, handling, 285 problems with personnel, handling, 273,
281 procedure,271 Product Debug Repair List, use of, 276 product has no
exchange value, handling, 275, 284 production and, 270, 278 product nobody
wants, handling, 275, 284 PTSness, handling, 275, 285 references, 270
requires an evaluation, 78 second stage of, 272 staff member doesn't attend
study, handling, 273, 281 stat has nothing to do with what is supposed to
be produced, handling, 274, 283 steps A to H, 272-274 steps I to R, 274-276
supervision debugs those targets that bog, 74 thinking it's the award
rather than the product, har)dling, 275, 284 trouble completing cycles of
action in production area, handling, 274, 283 turning insolvency into
solvency, 271 turning out a type of product nobody wants, handling, 275,
284 unsure of what product is, handling, 284 use of, 271 what it usually
begins with, 78 when EP can occur, 279 Whys and, 78 won't complete a cycle
of action, handling, 274, 283 Word Clearing tech and, 272-276, 280-283,
285, 286 wrong product, handling, 274, 284 wrong stat, handling, 274, 283
wrong VFP or wrong product, handling, 274, 284 debug evaluation, perfect
debug evaluation, 79 projects and, 78

SUBJECT INDEX

Debug Tech Checklist,
end phenomena of debug actions, 279 evaluators and, 278 form, 278, 279
handling a bog or trouble on, 279 who it is used by, 278 use of, 276, 278
decision, needed in every staff post. 354 defeatism, Man and, 43 defense,
inclusion and, 383
definition(s),
      disassociation between the definition and the physical
            universe, 281
      he is rejecting the material he is reading or the defini
            tion of the word he is clearing, handling, 266
      verbal hatting is the main source of false definitions
            and false data, 262

deflation, finance and, 390
degradation, from loss of post or job, 4 10
delivery; see also sales; service
      bad repute from nondelivery, 173
      call-in, why it falls between sales and, 293, 441
      civilization and, 389
      commercially it is well in hand, 381
      condition where no org delivery will occur, 389
      deliver in quality what you sell, 412
      deliver what is promised when it is expected, in suffi
            cient volume and adequate quality, 389
      effects of delivery on credit payments, 173
      example of VFP not produced and handling, 388
      example of why a big org was having income and
            delivery trouble, 147
      failure to deliver is the one point beings do not for
            give, 389
      failure to deliver what is offered is standard proce
            dure for groups in the humanities, 381
      first maxim of a group and, 389
      gross income and, 255, 429
      hard to sell what can't be delivered, 387
      how money as a VFP can prevent delivery, 389
      is the most susceptible to breakdown in any org, 388
      law of irreducible minimum and, 388
      nondelivery, 389
      Org Exec Sec and, 255
      primary functions which add up to, 288, 436
      production line breakdowns and, 388
      Product Officering GI only, results of, on delivery
            stats, 255
      promise and, 389, 441
      promotion and, 387
      provides the exchange for gross income, 255
      Sanity Scale and, 380, 381, 388-389
      Senior policy and, 441
      Service Product Officer and, 293, 441
      VFP must be delivered, 374
      what it is vital that a person know for delivery to
            occur,389
      when a VFP does not get produced and cannot be
            delivered repair the earlier steps of its production,
            388

delusion, description of, 400
demand, what the greatness of public demand depends upon, 130
democracy,
      appointee despotism in place of a democracy in US,
            333
      only possible in a nation of Clears, 355
      organizational democracy, 354-355

501

department(s), having similar functions are grouped into divisions, 240,419
how to analyze, 353 line design, effect of, on a department, 402 not
producing something valuable enough to interchange will not be supported
for long, 407 sequence of posting of various depts, 429
department director,
  divisional Esto is senior to, 153 is Product Officer of his dept, 153
dept; see department

Dept D (Dept of Disinformation),
  East Germany and, 64 of Russian KGB, 20 purpose of, 64 what it does, 20

Dept 1,
      DC, Joburg, and SH at their peaks were built from
            Dept I viewpoint, 231, 415
      Esto and, 304, 459
      Esto forcing a Dept I into existence, 217
      Esto system and, 229-231, 413-415
      evolves the org, 231, 415
      first duty of Exec Esto is to put strong Dept I there,
            301
      first post a new Exec Esto should take is Dept 1. 229.
            413
      functions of, 304, 459
      hatting and, 473
      how to make up for increased traffic, 304, 459
      is a hot seat in personnel starved org, 230, 414
      org board revising and, 304, 459
      org form and, 304, 459
      personnel demands and, 230, 414
      sequence in which it is manned up, 429
      what it has to do when there is a great deal of activity
            in the org, 304, 459
      when it has to go flat out, 304, 459
      when you make up for fewer numbers with better
            utilization, 304, 459
Dept 2, lines that cross from one division to another are under control of,
   177
Dept 9, actions on post transfers, 463
Dept 21, Exec Esto org boarded in, 152, 302
Dept of Inspection and Reports,
  how the HAS uses Inspection and Reports, 469 why HCO has the Inspection
  function, 408
Dept of Personnel Enhancement, Disagreements Check is done in, 173

Dept of Routing and Personnel,
      what happens when HCO uses the org itself as a
            source of personnel, 408
      why hatting is a prime function of HCO, 408
departure(s); see also outness actions to take on departures from the ideal
  scene, 38 awareness of, on the part of the group, 39 change is the root
  of, 37
  cost of revertment to an ideal scene vs. letting it continue, 45 critic
   and, 39 from the ideal scene, 37-38, 43 get real reason WHY departure
   from ideal scene occurred to resolve a situation, 37 handling the, 42
  how statistic itself can bring about a, 41 irrationality is connected to
  departures from an ideal scene, 43

SUBJECT INDEX

departure(s) (cont.)
      locate the Why of departure using a statistic, 42
      may be hard to spot without a statistic, 42
      mental awareness that something is wrong with a
            scene, 39
      noticing a departure and getting at WHY, 42
      noticing an immediate departure from the ideal scene,
            42
      outpoint is simply an illogical departure from the
            ideal scene, 81
      outpoints indicate departures, 43
      point at which one can begin reverting to the ideal
            scene, 39
      products and, 81
      reactionary and, 39
      refusal to admit own errors as reason for, 45
      seen because the statistic drops, 42
      type of outpoint will generally give you how the
            departure is, 113
      what the technology of the ideal scene, existing scene,
            departures, outpoints and statistics would contain,
            43
      when violent change becomes seemingly vital, 42
depression(s), basic economics and, 451 probable basis of, 393 what all
  booms and depressions of an org are due to, 149
deputy, key post and, 385 means a double posting pure and only, 386
rule is deputy every post and newly deputy them when promotions occur, 385
  use of, 386 Deputy C/O or ED, rank and duties of, 78, 152 Deputy
  Secretary, rank and function of, 153
deputy system; see also apprenticeship apprenticeship and, 385-386
  description, 385, 386 easily the best system, 385 economics of, 385 every
  exec and technical expert should have a deputy in training, 385 expansion
  and, 385 hiring and, 385
  lack of it can be very destructive, 385 rule for, 385

                                   destruction, destroy (cont.) products of
                                     governments are mai there is no reason
                                     whatever to eve the size of an org
                                     except covert
                                   details, what it means if handling of
                                      details, 354
                                   developed traffic, dev-t; see also con
                                     comes from people who have no
                                     comes only from an unhatted, un dev-t
                                     logs, 161 Esto and, 160-164, 173, 174,
                                     184 normal level of an unhatted dev-t
                                     is out-ethics, 204 quickie Product
                                     Clearing generati reason for exhaustion
                                     and no valu references, 160 resolution
                                     of, 174 sample ED to cure dev-t and g
                                     producing, 162-163 two hours of hatting
                                     a day save a
                       production, 307
                 unhattedness and, 160, 162, 204
                 what you know when you have d
                       orders flying around, 174
            dev-t; see developed traffic
            Dewey, John, 263, 370
            Dianetics, system used to make dis
                       came, 57
            difference(s),
                 ability to recognize differences, si
                       tities, 3, 5, 7
                 assumed differences are not differ
            differences are different, as a pluspoi
            different, definition, 3
            dilettante, happy only when he has a
            direct, one has to target and direct,
            direction, one's direction is lost to
                       work out the ideal scene, 45
            director; see department director
            Director of Communications, dummy
                       divisions, 177
            Director of Processing, effect of line
            Director of Records, Assets and Mat
                       be hit for lost items, 463
desire, skill of salesman and enhancing desire, 388      dis-, definition,
408
despair, why an administrator tends to go into apathy or disaffection,
Admin Scale and, 377
      despair, 4 disagreement(s); see also agreement
despatch(es); see also communication; particle; traffic data is not in, 196
  executive and, 196-198 is a situation to some people, 34
  only handling despatches, results of, 467 person doesn't know what
  despatches are, handling, 299,447 too long a despatch doesn't get read,
  356 what an exec handles despatch-wise, 197
despatch system, off-line and, 356 several ways a comm line can be jammed,
  356 despotism, appointee despotism in US, 333
destruction, destroy,
      destructive activities carry their own self-death, 46
      destructive acts put a brand on a man, 46
      failure and a secret desire to destroy, 398
      in this universe it is easier to destroy than to con- discipline,
            struct, 397
      misunderstoods and hostilities causing, 7

502

  out-reality and, 375 policy set by a wrong source leads to, 365 unknown
  policy leads to, 365
Disagreements Check, done in Dept of Personnel Enhancement, 173 use of by
  Estos, 173
disassociation, altered sequence and, 59 no sequence and, 59 what it is, 59
disaster(s); see also catastrophe
      closer one approaches disaster the more outpoints
            will turn up, 52
      definition, 52
      having a statistic indicating disaster, 42
      outpoints and, 52
      what to do if one doesn't court disaster, 70

ideal scene serves as a discipline and incentive for the evaluator, 73
[pic]
SUBJECT INDEX

discipline (cont.)
      need for all discipline traced back to inability to
            think, 7
discord,
      policy set by a wrong sourceleads to, 365
      unknown policy leads to, 365
discount, FSM commissions may never be paid on dis
            counted items. 334
discoveries,

                                   division(s) (cont.)
                                     org board, each division is to  ha  org
                                     board    should    show    V171's    of
                                     relationship to  the  rest  of  the  or
                                     sequence  of  posting  of   various   d
                                     Service Product Officer coordin
                                      from  division   to   division,   289
                                     tangled by  having  wrong  produc  what
                                     determines the division me
 pluspoints or outpoints alike take one along a divisional Esto, rank of,
   153 sequence of, 58 what they are, 56
disestablish(ment); see also chaos; confusion; establish; disorder;
   disorganization; organize activity and, 304, 459 bypass causing, 171
   command channels not held and, 171 definition of disestablish, 408 Esto
   and, 171 how HCO could disestablish the org, 408 lots of orders kicking
   around and, 171 rampant where an exec has not been well on post, 171
   staff taking orders from anyone and, 171 when an org becomes
   disestablished, 149 when it occurs, 149, 304, 459
dishonest, what happens when you let somebody be dishonest, 205
dismiss(ed), instruct, cram, retread, dismiss is the sequence, 184 trying
  to get others dismissed, reason for, 411
disorder, disorderliness; see also chaos; confusion; dis
            establishment; disorganization
      example, 295, 443
      holding up production, 296, 444
      order vs., 295, 443
      production cut to nothing by out-basics and dis- do, doingness; see
also be-do-have
            orderliness, 297, 445
disorganization; see also chaos: confusion: disestablishment; disorder
   behind bad morale is, 352 counting up the amount of wasted time simply
   because of the disorganization of a place, 272 deprives people of wanted
   beingness, doingness and havingness, 352 effects of, 352 poor product
   from, 339

divisional flies, what they are and where located, 187
divisional officer, what determines the hat of the, 455
division head, division(al) secretary, secretary,
      deputy secretary and, 153
      divisional Esto and, 153
      "doesn't know how to play the piano," 240, 419
      duty of, 196
      Esto's correct action to handle when you have a head
            of division, 215
      flies about, looks busy or just sits there, handling, 215
      getting stuck in organizing, 174
      head of a division, 153
      his boss is the C/O or ED, 153
      is senior to divisional Esto or Chief Esto, 153
      no head of division, handling, 215
      Product Officer, divisional secretary is a. 150, 153,
            196,289,437
Division 3. softening up on collections, 173
Division 6,
      example of why a Division 6 was not functioning, 147
      new people into the org through, 255
Division 7, evaluations and, 92
Division 7 Esto, carries out Esto duties for this division,
            152

                       insanity is a refusal to allow others to be, do or
                             382
                       people who have to have before they can do, 2
                       purposes are something to DO, 476
                       some people will give you a doingness when
                             what their product is, 188
                       very good organization brings about, 352
                       what happens when one fixates on DO witho
                             product in view, 359
                 do-gooder, pushing fixed idea, 26
      small organized group can conquer the disorganized dog's breakfast,
handling for org that is a, 323
            billions, 352    done(s); see also completed; compliance;
executiov
displacement(s),
      body of data and, 30
      humanoid response to displacement of data is to be
            reasonable, 30
      missing scene and, 30
      reasonable people and, 31
dissemination, use of freedom button in, 486-487
Dissemination Esto, duties of, 152
distractions, targets and, 475
Distribution Division, sequence in which it is posted, 429
Distribution Esto, duties of, 152
ditch digger, why he is a ditch digger, 130
division(s),
      combine into whole org form, 240, 419
      divisional secretaries are Product Officers for their,
            153,289,437
      Esto actions on, 215
      Esto is not part of division's lines, 307
      hatting the Product Officer of the division, 215
      HCO is the establishing division, 408

achievement of things hithert thought of before, 484 dones come from
  effective do failure to doggedly follow thr get it done fully and comp
  false dones, 104 falsely reported dones, preve getting done almost
  anything how to get things done, 482 intelligent assessment of what 475
  one does not "report progres programs and not-dones, hal surveying an area
  to find shouldn't be done, 475 targets and, 482 targets, plowing through
  to a there is no excuse for not g done, 79 why ability to get things done
  why some things don't come not producing something valuable enough to
  inter- double-hatted, double-hatting, change will not be supported for
  long, 407

503

advice to any I/C who is vertical double-hatted, 434

SUBJECT INDEX

double-hatted, double-hatting (cont.)
      held from above, description of, 434
      two types of double-hatting, 434
downfall, due to inability to observe and find an actual
            useable Why, 67
down statistic(s), downstat(s); see also contraction
      booms and depressions of orgs, 149
      collapse of orgs, 339
      contraction of orgs, 429
      declining org, Why of, 473
      downfall of any org, what it can be traced to, 329 Earth; see also
planet; world
      handling only despatches resulting in a mountain of
            overwork while stats stay down, 467
      how downtrends occur, 393
      modern think is to reward downstats, 381
      normal reason for down statistics on production, 481
      product officering GI only, results of, 255
      resolution of, 174
      rewarding a downstat, effects of, 206
      sag of an org can be traced directly to lack of hats and
            lack of training on hats, 329
dream(s); see also idea
      are essential in life, 271
      being assaulted, 382
      bread of life and, I I I
      evaluations and, 140, 141
      future and, I I I
      great way to make dreams come true, 141
      no harm at all in dreaming wonderful dreams for the
            future, 111
drill(s)(ing),
      attention shifting drills, 55, 60
      educating people with drills until they can think, 7
      Esto and, 184, 201, 202
      grooving in on post and drilling a team whenever
            postings are changed, 314
      have to be done to bring about awareness, 400
      inabilities to confront and handle and, 398
      purposes of, 314
      sequences of actions, reason for drilling of, 314
      sometimes blow through the Why, 202
      training must include all the actions and approxima
            tions of the actual, 314
      when he can't get through a specific drill or exercise in
            his training materials, suspect false data, 263
dropped time,
      definition, 60
      examples, 9, 60
      special case of an omitted datum. 60
      time aberration and, 60
drown, end product of cope is, 321
dub-in,
      why people dub-in a missing piece of a sequence, 23
      why people easily buy dub-in, 23
Dummy Project 1, 223-224
Dummy Project 2, 224
dummy run(s),
      definition, 237
            escription, 237
      Director of Communications and, 177
      drilling of sequences of actions, reason for, 314
      use of, 237
duplicating functions, examples, results and handling of,
            395
duplication, duplicating; see also understanding
      false data standing in the road of, 268
      not confronting and duplicating in an area due to
            misunderstoods, 261
      person is not duplicating the material he has studied
            despite Word Clearing, handling, 266

dust motes, batting madly at, 36
duty, crew forcing performance of, 465
dynamics,
      Conditions by Dynamics; see Conditions by Dynamics
      exchange and, 207
      general third and other dynamic influences, 87

504

we'll have to come back to Earth someday no matte what "happens" to us, 356
  we're probably the last free men and women on, 35 East Germany, Dept D
  and, 64 Eastman Kodak, 263

echelon(s),
      error in trying to evaluate many echelons in one eval,
            88
      evaluation of, 88-89
      influences of, 88
      what they are, 88
economic(s); see also exchange; finance; money
      basic economics eventually catches up, 451
      basic law, 449, 451
      basics of VFPs are true for any industrial or political
            or economic system, 407
      correctly stated ideal scene will have a production
            statistic, 47
      crackpot economics, 450-451
      equalitarianism, 451
      establishing ratio between producing and consuming,
            46
      false data on, 449, 451
      international banker and, 28
      Keynesian economic theory, 46
      Lord Keynes treatises on, 263
      many have had a hand in messing up people's wits on
            the subject, 449
      monetarist and, 451
      personal production of VFPs and one's standard of
            living are intimately related, 449
      reason for more and more catastrophes in, 6
      resolving that strange subject, 46
      selling affected by, 387
      standard of living and, 449-451
economist(s), how "competent economists" define "assets," 4 seek to avoid
  law of VFPs and standard of living, 450
economy; see also exchange; finance; money barter economy, 372 booms and
  depressions, 393 point which damaged the US economy in 1970, 369
  production cutbacks are continual threats to economies and workers, 381
  ED; see Executive Director Edsel (car), 373-374
education; see also study; training
      basic education, what has happened to it, 362
      data taught is being taught less well, 381
      educated far from reality, students had no reality, 30
      fallen under the control of one-worlders, 381
      false data, education systems strewn with, 269
      false "education," 4
      faulty logic shoved off on school children, 3
      good blend would be theory and practical in balance,
            30
      inadequate or unreal tech and facilities of basic
            education, 362

SUBJECT INDEX

education (cont.)
      is less and less real, 381
      John Dewey and, 263
      less data is being taught, 381
      older technologies are being lost in modern rewrites,
            381
      reason college education became rather discredited in
            Europe,30
      VFP not stated, 370
      why trying to teach a correct datum over a false
            datum on the subject does not work, 264
effect,
      becoming an, 476
      people who don't push targets are either just specta
            tors or they are total effect, 476
      spectatorism is not so low as total effect, 476
      total effect-no cause-person has mainly a case, 476
effectiveness,
      how Service Product Officer can lose his, 294, 442
      reduced by false data, 269
efficiency, ability to spot illogics in a known scene can
            directly relate to, 32
effort,
      counter-effort; see counter-effort
      having hiring, training, apprenticeships and utiliza
            tion in, reduces effort, 468
      proper organization reduces effort, 468
Eisenhower, Dwight D., intelligence adviser of, 21
emergency, emergencies,
      correct sequence of data and situation analysis and,
            18
      example of correct and incorrect sequence in, 18
      fast reaction time and, 18
E-Meter,
      person will not necessarily read on something that he
            believes to be true, 266
      word not reading on the meter because the person
            "thinks he knows," 262
empires, org boards of old, 332-333
employ, refusal to employ people as a third dynamic
            psychosis, 381
employment; see hiring
end phenomena, of False Data Stripping, 268
enemy, how we get an, 486
energy, amount of energy expended does not measure
            production, 321
engineer (railroad), hat of, 342-343
England,
      has lost its whole empire in a quarter of a century, 71
      Philby (the spy) and. 18
      statistics of, 71
entheta, comm line and, 356
enthusiasm, is a vital ingredient in running orgs, 363
environment(s),
      change in the environment as the sole harmful cause,
            37
      control of, 392
      environmental challenge, what it is, 27
      fixed idea knocks a practical operating environment
            in the head, 26
      fully hatted org can be at cause over its environment,
            232,416
      hidden actions of the insane can destroy faster than
            an environment can be created, 393
      how Scientology orgs become cause over their envi
            ronments, 477
      local environment and supplementary evaluations, 87

505

environment(s) (cont.) Man is as successful as he adjusts the environment
to him, 392 one's standards are directly related to one's desire to have a
controlled environment, 392 person is either effect of his environment or
able to have an effect upon his, 392 sane group cannot help but control
their, 394 serious error to only evaluate the local environment, 88
standard of living and, 449 E/O; see Ethics Officer EPF; see Estates
Project Force equalitarianism, 451 equation, Socratic, 264 equipment, must
be utilized, 386 equity, justice and, 391
error(s), goof(s), mistake(s),
      are usually a comparison to one's personal ideals, 29
      can be found in legions in any scene, 29
      do not count in pluspoints, 29
      errors in national data collection give us war and high
            taxes, 21
      examples, 28
      failing to learn from them and repeating them, 315
      faults that are present if orgs don't boom, 475
      is a situation to some people, 34
      may show something else but is nothing in itself, 28
      obscures or alters a datum, 28
      observation errors, 22
      outpoints vs., 28, 70, 80
      outward signs of a badly organized group is slovenli
            ness and fumbles, 457
      people applying fixed or wrong ideals to a scene are
            only pointing up errors in their own ideals, 29
      reason people apparently do not see, hear, notice or
            handle outnesses, 260
      recognizing one's own errors, 45
      similarity of errors in evals, 108
      usual error in viewing situations, 58
      usual reason for errors made in management, 64
      when person has no purpose and value he not only
            goofs, he will commit crimes, 329
espionage; see intelligence; spying
establish(ed)(ing)(ment); see also Establishment Officer;
            hatting; lines; organization form; organizing; or
            ganizing board; Organizing Officer
      at what point the Esto system gets manned up, 231,
            415
      booms and depressions of an org, relationship to
   establishment, 149 complement and, 247 definition of establish, 408
  definition of establishing, 408 definition of establishing the org, 409
  Dept I evolves the org, 231, 415 disestablishment; see disestablishment
  "doesn't know how to play the piano," 240, 419 establishing the org, 348,
  409 Esto admin slowing down establishment, 181 Esto and, 232, 288, 301,
  307, 416, 436 Esto system and, 149, 301 fast flow hiring, 234, 418
  forming, smoothing out and prospering of an org, 465 fully formed org in a
  heavily populated location
      would need hundreds of staff, 234, 418
  hatting, basic sequence of, 232, 416
  hatting, vital necessity of, 232, 416
  HCO Area Sec and, 409, 469
  HCO establishment functions, 408

SUBJECT INDEX

establish(ed)(ing)(ment) (cont.)
      HCO is the establishing division, 408
      holding the form of the org, 240, 419
      how great orgs were built, 233, 417
      how HCO could disestablish the org, 408
      how the HAS corrects the, 469
      how to establish an org, 348
      key income posts most often are empty, 230, 414
      location of an org, 118, 235
      manning up for quality, 231, 415
      one mans up against production, 230, 414
      org form and, 235, 240, 419
      personnel demands, handling of, 230, 414
      primary targets of an Esto, 232, 416
      procedure for introducing Esto system into an org,
            229-231,413-415
      production and, 170
      recruiting, hatting and training of staff, 288, 436
      service org vs. management org, 238
      setting priorities of who gets personnel, 230, 414
      space, materiel, machines, personnel, hats, lines, con
            trol of the org form are all establishment, 469
      space requirements of an org, 235
      "standard business practices" and, 238
      terminals and, 408
      what it consists of, 149
      what trying to get a result without also building an
            org winds up in, 338
      what will happen if org is well established, 149
      when Dept I has to work flat out and produce, 304,
            459
      will always be slower than production, 181
      you man income and delivery posts with new hirings,
            231,415
establishment, the; see also organization
      flurry to get a product can tear the establishment
            apart, 181
      HCO is a long-term build of the, 305, 453
Establishment Officer(s), Esto; see also establishing; hat
            ting; lines; order; organization form; organizing;
            organizing board; Organizing Officer; training
      aberration handling and, 199-203
      activity and, 304, 459
      admin and, 176, 181
      asking "What hats do you really wear?" 210
      asking "What is the reason you do not fully do your
            post?" 203
      auditing is not used as a post remedy by, 202
      backed up by good courses and course supervision,
            227
      back off or fumble when not hatted as Estos, 159
      basic problem is getting somebody to do his job, 199
      basic question is "Why can't you do what you are
            supposed to be doine." 199
      becomes totally proficient in own hat and makes
            others proficient in theirs, 155
      belong on their feet or sitting with a staff member,
            176
      biggest omissions, 213
      biggest Why of products not getting cleared, 213
      booms and depressions of an org, cause of, 301
      bringing a body, 176
      bureau establishment and, 154
      bypassing to get product, 175
      can easily slide into confusions and try to handle
            production, 159
      case not accepted as a Why by, 202
      case requirements of, 155
      cause, Esto must be at, 248
      caution, 212
      certainty, increasing it, 175
      Chinese school and, 219

506

Establishment Officer(s), Esto (cont.) clear up what the product is for the
post and hat from there, 171 competence and, 201 complement and, 247
Conditions by Dynamics and, 207 course is org boarded in Dept 21, 152
course materials and, 225 course schedules and, 225 course supervision
failures and, 225 Course Supervisors, Esto training and hatting of, 225
criminality and, 204-207 Data Series and, 165 Dept I and, 304, 459
determining staff org board weaknesses, 171 determining unhattedness of
staff, 171 dev-t and, 160-164, 173, 174, 184 dev-t, answers to, 160 dev-t,
down stats and orders flying around, resolution of, 174 Disagreements
Check, use of, 173 disestablishment and, 171 dishonest completion of PRD
and, 248 divisional Esto, 152, 153 divisional files and, 187 division can
be tangled by having wrong products for hats, 213 doesn't matter if the guy
has studied it or not studied it, he's an Esto and he's supposed to do the
job, 131 doing work and, 199 drills and, 184, 201, 202 each staff member
getting attention individually, 184 establishing and, 232, 288, 301, 307,
4169 436 Esto Course Supervisor, 150, 152 Esto Ethics Officer function, 160
Esto I/Ts, hatting and training of, 165-169 Esto Series 16 PL can be used
as a checklist, 217 ethics and, 204 Ethics bait, handling of, 208 exchange
and, 205 Exchange by Dynamics and, 207 Exec Esto; see Executive
Establishment Officer executive, Esto handling of, 198, 215-218 existing
org board, obtaining the, 210 failures, 172, 181, 215, 229, 413 fast flow
hiring org and, 234, 418 files accuracy and, 228 files and, 186-187, 214
financial planning and, 157 finding each hat the person wears, 210 finding
Whys, 165, 181, 201-203 first, last and always it is Esto hat that must be
worn in any given situation, 159 Flag Orders and, 155 flow lines and, 195
flubbed Product Clearing rundowns become themselves a Why, 209 Foundation
and Day covered by same Esto, 150, 154 function org board and, 211
functions and actions of, 149, 229-231, 250, 307, 413-415 general Why of
inactivity or nonproduction, 218 getting somebody to do his job, 199
"getting stuck in," 184 getting this week's stats at expense of all next
year's income, 186 getting toward full application of "Policy on Sec EDs
and Hats," 218 good Esto looks, 180 gradients and, 184 grooving in new
person on post, 310 group drills and, 184

SUBJECT INDEX

Establishment Officer(s), Esto (cont.)
      hallmark of good Esto, 179
      happiness and, 201
      has to be able to produce real products and get pro
            duction, 198
      has to be able to read and pick up data on another's
            hat very rapidly, 155
      has to know how to clear up "products," 171
      has to run just to keep up, 183
      hats not adding up to product, 212
      hatting and, 155, 171, 175, 213, 215, 232, 243
      hatting cycle of, 155
      hatting for the product, 171
      hatting from the top down, 171, 215
      hatting rules and procedures apply to, 159
      hatting, sequence of, 175
      hatting of staff, 217
      hatting the, 159, 165
      hatting the Product Officer of the division, 215
      hatting, the two right directions to hat in, 171
      hatting to produce, 171, 213
      hatting, vital necessity of, 232, 416
      HCO and, 149
      how they will tear things up faster than they can be
            gotten in, 177
      how to get Estos to hat people, 243
      "I am too busy to get hatted," 307
      importance of Esto hat, 159
      inactive Esto, 215
      instruct, cram, retread, dismiss is the sequence, 184
      instruct, cram, retread system applies to Estos in
            training, 165
      International Headquarters and, 301
      investigatory tech, Data Series and, 165
      is an extension of the orginal HCO system, 149
      juggling hats, effects of, 212
      keep what's established going, 179
      length of time to evaluate, 85-86, 221-222
      lines and policy, Esto responsibility for following, 177
      lines Estos must be drilled on, 177
      listening instead of looking, results of, 182-183
      log kept of what exec is checked out on, 216
      look don't listen, 180
      looking to see the scene and find the Why and estab
            lish, 182-183
      making up for increased traffic, 304, 459
      matching hats and posts, 211
      materiel must be properly procured by, 177
      misunderstood words and, 200
      most essential duties are Dept I type duties, 231, 415
      musical chairs is commonest reason any org col
            lapses, 230, 414
      must know all hats and VFPs of any division he is
            hatting, 155
      must know he is an Esto and act like an Esto, 159
      necessity level raised by, 202
      neglecting to clear products, 213
      new person on post too confused or out-ethics, han
            dling, 310
      1965 Saint Hill org board and, 212
      noise and, 160
      not the juniors of the org execs, 301
      orders, products and, 170
      orders, why people require them, 170
      org basic flows, Esto understanding of, 174
      org boarded in their own divisions, 152
      org board exercises, 210-213
      org board of Estos, 150
      org form and, 238, 241, 304, 420, 459
      Org Officer and, 149
      outpoints seen by, 183
      personnel must be gotten on usual channels by, 177

507

Establishment Officer(s), Esto (cont.) posted org board and, 211 posting
from the top down, 211 post people you have to do functions that must be
done, 213 power is being able to do what one is doing when one is doing it,
201 primary targets of an, 232, 416 producing morale in an exec, 218
Product Clearing flubbed, handling, 209 Product Clearing hang-ups,
handling, 194 Product Clearing Long Form, 188 Product Clearing quickied,
effects of, 173 Product Clearing steps, 172, 188 product correction and,
209 product has to do with an established person or thing, 198 production
cycles, Esto may not involve himself in, 156 product is always suspect when
stats are down or lines tangle, 213 product of an established producing
executive, 181 Product Officers and, 171, 173, 215 products and, 171, 215
products of an, 153, 174, 181 Products I and 3 and, 153, 181 "product,"
steps to clear, 172, 188 programs and, 157, 223 properly product cleared
org, results of, 214 pulled into operating the division, 165 purpose of,
149, 301 put org there to be run, 151 Qing and Aing instead of seeing and
handling situations terminatedly, 248 recruit idle area auditors to be
Estos, 229, 413 routine action with a post, 210 routing forms and, 178
schedules and, 238 schizophrenia and, 200 Service Product Officer backed up
by, 294, 442 "short cycles" an area, 184 Situations 1-14 of Esto Series 16,
215-218 skills required, 154-155 space acquisition by, 177 speeding up an
org, 175 staff are at least instant hatted, 161 stats always looked at by,
212 study time and, 217 successful Esto, test of. 153 supplies and, 177
surveying hats, 170 symptom of a unit or activity that does not know what
its products are, 171 test of whether or not he is winning on a post, 184
title org board and, 211 titles of various Esto posts, 151-152 to adjust a
scene you have to look at it, 181 training outline of the skills required
in an, 154 training requirements, 248 two hats of, 156 two remedies for
person unable to do his post, 201 unmocking an org, 177 unproductive
actions and, 212 using wrong personnel pools, 178 VFPs, when Esto will get
the, 212 we handle people and we handle cases, 202 what can happen when
Esto tech is not known or used, 159 what Esto in Europe must know, 156 what
happens if you don't clear up product first, 172 what has to be done during
times of a great deal of activity, 304, 459 what he should know, 154-155,
174

SUBJECT INDEX

Establishment Officer(s), Esto (cont.)
      what he's interested in when looking at the scene, 180,
            182
      what his stat depends on, 199
      what is gained in sudden action is lost in disestablish
            merit, 178
      what major part of an Esto's job is, 203
      what makes a real Esto, 165
      what they must really handle, 234, 418
      what they should be doing, 301
      when all looks impossible, handling, 174
      when an Esto has given up he begins to do admin, 176
      when breakdown occurs, 234, 418
      when he is dev-t, 180

                                   Establishment Officer system (con
                                     reconciled with Prod-Org and o
                                     revitalized and reconstituted, 3 sample
                                     program to cure dev-t a producing, 162-
                                     163 Service Product Officer and, 28
                                     small orgs and, 153 success of, 157 to
                                     get you have to know how t training of
                                     Estos is secondary t 245 understanding
                                     the, 151 what it can do when properly i

  Why of anyone who is not a fireball on his post, 201 Establishment Officer
  tech(nology will find many people "busy" but really not doing their post
  hat, 199 withdrawing from the division, 215 Word Clearing and, 156 work
  directly with people, 176 working installations and, 178, 212 working unit
  that is getting on well and the, 178-179 wrong product found for a post,
  effects of, 209
Establishment Officer Conference, 157
Establishment Officer In-Charge, duties and responsibility of, 152, 154
  primary duty of, 165
Establishment Officer In-Training, bringing a problem to a senior, 166 Exec
  Esto and, 165-169 handling of, 165-169 not really looking for a WHY, 165
  what to complete to no longer be an Esto I/T, 248 will first think of
  removals, 165
Establishment Officer Org Officer; see Executive Establishment Officer Org
   Officer
Establishment Officer Series 16, situations and handlings, 215
Establishment Officer's Establishment Officer, functions of, 151-152
Establishment Officer's MAA; see Assistant Exec Esto MAA
Establishment Officer system; see also Product-Org
            Officer system
      barrier to, 151
      breaks down where word "product" is not under
            stood, 151
      Dept I and, 229-231, 413-415
      development of, 149, 250
      establishment and, 149, 301
      evolved from Product-Org system, 149
      expansion and, 153, 154, 175, 301
      failure, reasons for, 248
      faith in the system comes first, 168
      Foundation org and, 154
      HCO and, 156
      how it would evolve as an org expanded, 153, 154
      "lack of training" is an excuse not to do, 245
      LRH viewpoint on, 244-245
      manning it up, 231, 415
      never fully gone in, in the past, 301
      org lines and, 177-178
      Org Officer system and, 250
      Org Series 10 and, 151
      org whose admin or body lines are being violated will
            disestablish, 178
      piloting of, 244
      posts and titles in, 151, 152
      procedure for introducing into an org, 229-231,
            413-415
      Prod-Org system and, 149, 249, 255, 257

508

      Chinese school and, 219
      debug tech and, 270
      dummy projects, 223-224
      program drill, 223
      project drills, 223-224
      situations and handlings, 215-218
      Supervisor tech and, 225
      there is Esto tech, 159
      third dynamic auditing for production, 168
      validity of, 287, 302, 435
Estates Project Force, new recruit and, 233, 417
ethics, ethical; see also justice
      Conditions by Dynamics, 207
      crime; see crime
      crimes, when a person will commit them, 329
      criminal; see criminal
      criminality and, 204
      date coincidence and, 127
      designed to keep in tech and policy, 466
      doing targets in conflict with policy is actionable, 103
      Esto and, 204
      ethical basics are based on principle of VFP, 405
      ethics situation develops when you try to get in the
            admin or tech Why, 127
      evaluation omitting ethics handling on serious ethics
            matters, 107
      evaluations and, 137, 138, 144
      exchange and, 205
      exists to handle gross outnesses in flows, 408
      expanded to keep policy in use, 466
      false evaluations and, 138
      has a role-after all else fails, 467
      hats went out when ethics came strongly in, 467
      heavy ethics actions, reason for, 204
      investigatory tech and, 127
      lack of ethics permits the criminal impulse to go
            unchecked, 204
      out-ethics; see out-ethics
      police action is not a substitute for having purpose
            and value, 329
      reason there are so many Comm Evs, 127
      Sea Org ethics labeled noncompliance as Liability
            and false report as Doubt, 205
      shifting target from the individual to the drop out of
            know-how, 466
      substituted as an effort to get up production, 323
      target of, 466
      tech and admin are gotten in with, 204, 205
      what gives one an ethical group, 377
      what happens when you let somebody be dishonest,
            205
      what to do when all looks black, you are getting false
            reports, overt products and stats just won9t go up,
            208
      when a person has no hat he lacks purpose and value,
            329
      why people can't put in ethics, 127

SUBJECT INDEX

Ethics (section of org), misfiled particles are reported to,
evaluation(s), evaluating, eval(s) (cont.)
      228
ethics files, HCO Ethics Files has all ethics files, 214
Ethics Officer,
      Exec Esto MAA, Asst Esto MAA and, 214
      product of, 214
      public and, 214
      why Esto Elhics Officer function has to be in, 160
ethics presenci, criminality vs., 204
ethics Why, evaluations and, 127, 128
Europe, college education discredited in, 30 has failed to establish any
  lasting political scene, 43-44 marble orchards and, 44
evaluation(s), evaluating, eval(s); see also analysis; data
            analysis; investigation; situation analysis; various
            parts of evaluation by name
      ability to envision ideal scenes and, 112
      ability to evaluate puts one at cause over both the
            mad and ideal, 99
      absence of data you should have, 121
      absence of ethics handling, 107
      administrative technology and, 122
      admin Why, 128
      agreed-upon action and, 124, 125
      agreed-upon person to person, 125
      anyone doing a target must first read whole eval, 104
      approaching or attaining the ideal scene, 74
      authenticity of the data, 90
      authorization of, 106
      backwards evaluation; see backwards evaluation
      bad situations and, 69-70, 119
      black night turned to broadest day by, 148
      bright idea and, 128
      bright idea having to be geared down, 139
      bright idea isn't bright enough, 107
      change and, 123
      checking of, 90
      chronic Who-Where finding, cure for, 117
      common bug, 90
      common fault, 109
      comparative and, 126, 127, 128
      comparison and, 128
      compliance and, 74
      confirmatory step, 122
      consistency and, 69, 90
      correction of, 110
      Court of Ethics for false evaluation, 138
      criteria for rejection of, 106
      criticism of, 106
      current evaluation, 133
      data analysis; see data analysis
      data and, 70-71, 77, 106, 107, 121, 137
      data is useless unless evaluated, 124
      Data Series and, 148
      Data Series PLs must be studied in sequence, 143
      date coincidence, 126
      debug evaluation; see debug evaluation
      debugging and, 78
      debug tech and, 277
      definition, 120
      diamond-valued program from, 148
      disagreement with the Why, 87
      Division 7 and, 92
      don't act without statistical data, 71
      don't read everything, 128
      dreams and, 141
      echelons and, 88
      end product of, 122

509

error in trying to evaluate different scenes in one eval, 88 espionage and,
119 essential part of, 119 ethics and, 137, 138, 144 ethics situation and,
127 ethics Why, 127, 128 evaluator's responsibility for, 72, 100 exactly
offered data not borne out by an inspection of files, 106 examples of, 90,
114, 116, 120 execution of, 100, 104, 105, 107, 124, 133, 144 execution
violating or altering HCO PLs or HCOBs, penalty, 144 executives and, 197,
198 expansion programs and, 131, 133, 134 facts and, 146 failing eval,
handling, 136 failure of, 100, 139 failure to obtain compliance with
targets, 87 failure to return eval promptly with corrections, 107 false
evaluation, 104, 105, 138 falsely reported dones, prevention of, 105 false
reports on target dones, 104 familiarity and, 122 final objective of, 101
final targets, 101, 102 find a period when stats were up as a comparative
to down stats, 126 finding where or who to investigate, 116 find some
period of affluence, 126 first outpoint usually occurs in stats, 126 first
program target, 133 first requires data, 121 first step of, 69 Flag
Representative and, 93 fogging the situation up with big PR, 122 four-
pronged action in operating orgs, 133 GDS analysis and, 91, 106
generalities in postings, 107 generalized situations, 108 getting a
coordinated recommendation, 125 getting too fixated on the history of
something, 108 gives magic key to open the road to betterment, 148 good
situations and, 69-70, 119 good vs. bad, 128 growing evidence of magic of,
148 growing respect for, 148 Gus Restaurant- example, 108 handling and, 73,
77, 79, 106, 107, 128 having almost no outpoints in it, 92 HCO PLs and
bulletins resulting from evals must be reviewed by Founder, 144 hearsay
tech and, 136 heart of Evaluate is a cool cold knowledge of Data Series, 75
heart of Observe is accuracy, 75 heart of Program is knowing the scene, 75
high stats are made out of correct and brilliant evaluation, 138 homework
and, 140 how good you can get at, 119 how often an org needs to be
evaluated, 133 how to be sure targets will be done in context, 104 how to
evaluate a personnel scene, 128 how to evaluate for an expansion program,
131 how to find the area, 113 how to handle pluspoints in pluspoint
evaluations, 115 how to make evals pretty real, 93 how your eval may lay an
ostrich egg, 139

SUBJECT INDEX

evaluation(s), evaluating, eval(s) (cont.)
      humanoid think and, 137
      ideal ideal scene and, 140
      ideal org and, 118
      ideal scene and, 73, 77, 126, 127, 140
      idiot optimism, 74
      if the program is never truly done, the evaluation is
            merely a mental exercise, 100
      if you can't find the Why, you revert, 123
      if you don't do evaluations you'll be insufficiently
            informed to be sufficiently efficient, 125
      if you find the outpoint, you're into evaluating a
            situation, 121
      illogics and, 11
      importance, evaluation of, 120
      inability to recognize an outpoint is reasonableness,
            131
      inactivity and, 131
      inconsistency, 106
      information collection agencies and, 20
      initial step of stat analysis to find the area, 92
      insufficiently broad, 135
      insufficiently broad situation, 106
      interference points or areas, 87
      ironbound rule in handling things, 98
      is a high skill, 148
      is a solid brand new technology, 148
      it goes tick-tock from one situation to another, 133
      it is not how much you read, it is where you look, 137
      it is the trail followed that counts, 71
      keep in view the reason one is doing one, 69
      keynotes of, 75
      knowing when you don't have a Why, 122
      learning to play a concerto, example, 119
      learn to think backwards and boy can you think
            forwards, 131
      learn to think like an idiot, 83
      length of time to evaluate, 85, 221
      local environment and, 87
      locating a comparative, 126, 127, 128
      long-term organization, 134
      look at your stats, 127
      looking for outpoints in the data, 109
      lucky if it keeps stats bolstered for six weeks, 133
      magical in handling things, 138
      mandatory statement for policy section of, 144
      monotone importance and, 120
      more and more outpoints showing up, 121
      most evaluation is on omission, 130
      multiple report and reliable source as birdbrain sys
            tems, 20
      multiple situation evaluation format, 94~95
      multiple situations, 92
      native think and, 98
      new type of, 92
      new way to think, 99
      new Why, 124
      no data trail, incorrect data trail, 107
      no evaluation, 107
      no evaluation is done where there is no situation, 89
      no method of implementing the eval or maintaining
            the scene and getting its targets done, 107
      no situation, 106, 119, 122
      no small rules, 90
      no substitute for correctly done data analysis, 79
      not all pertinent or available data applicable or
            needed was examined by the evaluator, 107
      no target or targets to get in policies mentioned under
            "Policy," 107
      not-dones, half-dones and backlogs, 101
      nothing in evals may be interpreted to violate or alter
            or change HCO PLs or HCOBs, 144

510

evaluation(s), evaluating, eval(s) (cont.) not looking at all applicable or
important data makes it a partial eval, 107 not looking in obvious places
for data, 137 observation and, 69 off-policy orders and, 107 omitted
reports and, 131 one has to be selective and right target to get his data,
137 orgs without evaluated pushed programs for that org tend to fail, 136
outpoint-correct by evaluation, 141 outpoint count, 91, 94, 116, 117, 121
outpoints and, 11, 92, 121 overall goal of preserving or acquiring
resources, 139 Panzer tanks example, 123 past efforts to resolve
organizational. social or other types of problems vs., 148 personal contact
and, 104, 105 philosophical Whys and, 92 plane upon which the scene exists
and, 87 pluspoint list, 115 pluspoint type must be specified, 115 point
where you neglect any more outpoints, 121 policy and, 76 policy outnesses
included as part of all statistical evaluations, 376 policy violations
actionable by CommEv, 144 poor evaluations, 87 prediction and, 119 probably
will not save the bacon of an org for the next two years, 133 procedure,
90, 92, 113, 126, 137 production programs and, 132, 134 production target
must come first, 107, 133 program and its successful execution are an
integral part of an eval, 101 programming and, 277 programs and, 130
program supervision failure, 100 program will be wrong if you have an
incorrect ideal scene, 140 projects and, 74 proper format and correct
action, 69 pulling strings, 70 pure evals per Data Series 33R13, 135 purity
of, 90 purity of form, 106 quoting the steps of your investigation, 128
realities and conflicts of life intervening, 140 real Why, 72, 113
reasonableness and, 98, 131 reason for, 101 recognizing and using outpoints
in, 11 recommendations and, 124 referring to policy or bulletins in, 144
relay points and, 87 repeating targets and, 133 resources and, 107, 128,
139 results of, 148 reverting has a liability, 124 review and, 74, 110,
121, 135 running into a Why of why something keeps sliding out, 124 second
evaluation, 88 second target is organizational, 133 send an investigatory
mission when you don't know, 128 sequence of handling incorrect or omitted,
107 series of, 89 short circuit and, 122
[pic]
SUBJECT INDEX

evaluation(s), evaluating, eval(s) (cont.)
      should carry name or post of person overall responsi
            ble for completion of the program, 104
      similarity of errors in, 108
      situation and, 69, 77, 116, 147
      situation correction, 108
      situation finding, 93, 98, 137
      situations have to be handled fast, 75
      skill and, 119
      some situation must have come to notice to do an, 69
      speed of, 84, 91, 127, 130-131, 132-133
      speed of action determines the degree of loss or
            degree of gain, 125
      starting 50 feet back of starting line, 108
      stat analysis and, 90
      stat oddity and, 126
      stats and, 71
      stats are dominant factors in, 137
      stats as the first indicator, 126
      substitution of one part of eval for another, 109
      success of, 87, 104, 117, 135, 140
      sudden blue flash a yard long, 71
      super evaluation, 137
      supervision and, 74-75, 100, 104
      supplementary evaluations, 87
      taking advantage of data which comes in, 125
      taking forever, reason, 92
      targets may not set aside management policy or tech
            nical releases, 103-104
      targets must be done within the context of the, 103
      targets seldom get done without personal contact, 104
      target writing and, 103
      tech of evaluation is contained in Data Series, 148
      tech Why and, 128
      telex lines, use of, 92-93, 126
      terminable targets and, 133
      test of an, 100
      that only has a Who or a Where as its Why is incom
            plete, 116
      there is always a reason for things, 114
      third dynamic and other dynamic influences, 87
      toughest outpoint to recognize is an omission, 130
      trick on evaluation, 121
      two existing scenes and, 87-88
      types of, 133
      unexecuted orders and, 125
      unreadable or illegible presentation of eval for criti
            cism or review, 107
      upper stages of authority under which the scene reacts
            and, 87
      value of an evaluation in proper form, 73
      "vanishing illusions of youth" and, 140
      verification of data, I 10
      verification of stats, 106
      violations actionable by Comm Ev, 144
      WDC and, 144
      weak handling, 107
      what ability to evaluate does to a being, 99
      what brings the evaluation into existence in the first
            place, 77
      what impedes proper analysis, 45
      what it would look like on a worksheet, 90-91
      what monitors ability to handle the scene, 131
      what one is trying to determine, 119
      what part of the org's folder to read, 126
      what Why must do, 87
      what will defeat you continuously, 122
      what would happen if you didn't have evaluation, 122
      what you are looking for, 128
      what you are trying to achieve with your eval, 140
      when outpoints begin to count in your investigation,
            117

511

evaluation(s), evaluating, eval(s) (cont.) when you have a Why and not a
situation, 92 where th ' e full tech on how to execute and program is, 277
where Why is actually the situation, 108 whole view, 75 who was on where,
127 Who-Where as a Why, 117 Who-Where finding, 116 Why and, 72, 77, 92,
122, 123, 124 why individual org situations do not get spotted or
evaluated, 92 Why leaps at you, 109 why missions fail or projects collapse,
141 why they are slow, 127 why they must be done, 125 workability, 90 wrong
Why, 72, 74, 107, 138 wrong Why, handling, 113 you have to have a
recommended action on top of the Why, 122 you've got to be able to operate
the resulting actions, 128

evaluator,
      afraid to take responsibility for consequences if
            wrong,86,222
      assuming the Why before starting, 86, 222
      blamed for evaluation failures, 100
      can produce an effect or he can't, 130
      Data Series auditing and, 66
      debug tech and, 277
      Debug Tech Checklist and, 278
      doesn't know how to read stats so doesn't know
            where to begin, 85, 221
      doesn't know the scene, 85, 221
      doing something else, 85, 221
      example of type of thing expected of an, 120
      execution of evaluations, 100
      falsely reporting, 86, 222
      final target attachment, 102
      hallmark of a rank amateur or idiot, 69
      homework and, 140
      ideal scene serves as a discipline and incentive for, 73
      impatient or bored with reading, 85, 221
      inability to study or learn the materials, 85, 22J
      individual Why for each, 85, 221
      knowing the Why before he begins, 113
      "learn to think like an idiot," 83
      length of time to evaluate, 85, 221
      long times required to do an eval, handling, 85, 221
      misunderstood words and. 85, 221
      number of, 148
      observation and, 83
      often has to guess what the Why might be, 83
      other intentions and, 86, 222
      outpoints in own thinking, 85, 221
      personal out-ethics, 85, 221
      pet theories and, 84
      producing an effect at 7000 miles without any solid
            beam, 130
      purity of view and, 148
      Q and A and, 91
      qualifications for, 120
      reads on and on as doesn't know how to handle and is
            stalling, 85, 221
      repute as an, 100
      responsibility for the evaluation, 72
      should know that something shouldn't be, 120
      taking a near forever, 91
      test of an, 84, 130
      tossing off ideal scene as a sort of afterthought, 140
      two areas not likely to get much attention from, 87

SUBJECT INDEX

evaluator (cont.)
      veteran evaluator can toss off evaluations in an hour
            or two, 84
      what is mandatory for the skill of, 100
      what it takes to make an, 148
      who only finds Whos or Wheres, 116
      who are trying to embrace the whole org or world in
            one eval, 92
      who listens to people on the scene and takes their
            Whys, 83
      why it is not enough to be a fantastic and able evalua
            tor, 100
      withholds and, 86, 222
      wrong Whys and, 72
events in correct sequence, as a pluspoint, 115
evidence, rumors accepted as, 382
evil, confront of, 131, 204
Excalibur, important fundamental truth from, 3
excess, production in excess of standard of living, 449
exchange; see also economics; flnance; money
      balance of, 206
      children and, 206-207
      clearing up exchange with nonproducing staff, 207
      clearing up subject of, 172. 190-191
      criminal exchange, 205
      criminality and, 205
      description, 205, 206
      dynamics and, 207
      Esto tech and, 207
      ethics and, 205
      exchangeability, what it means, 405
      exchange factor, 206
      executive who only wants GI is violating exchange,
            173
      imbalance, where a lot of it comes from, 206
      it is exchange which maintains the inflow and outflow
            that gives a person space around him and keeps the
            bank off of him, 206
      messed up exchange flows, 204
      orgs must become exchange oriented, 255
      product and, 81
      Product Clearing and, 172, 190
      Product Clearing policy letters and, 207
      product that has no exchange value, 275. 284
      rewarding a downstat and, 206, 381
      VFP and, 405
      when exchange is out the whole social balance goes
            out, 206
      world of exchange, 426
Exchange by Dynamics, Esto and, 207 procedure,207 run on an exec, 216
  Situation 7 and, 216 use in debugging an area, 275, 283, 284
exclusion,
      field members excluded by org, results of, 384
      of others is the basic cause of war and insanity, 381
      things which set a group or organization on a course
            of,383
      war and insanity caused by, 381
excuses, data analysis and, 80
exec; see executive
execution, execute; see also completed; compliance;
            dones
      agreed-upon action and, 124
      demanding that an order is fully understood before it
            is executed, 7
      evaluations and, 100, 104, 105, 107, 124, 132, 133, 144
      targets and, 481

512

execution, execute (cont.) too many orders drifting around which haven't
been executed, 125 where the full tech on how to execute and program is,
277
executive(s); see also leader; senior
      ability of, 197
      abusing statistical management, 427
      all the great execs in Scientology came up in orgs with
            fast flow hiring, 234, 418
      area or individual with no concept of order, handling,
            300,448
      attaining ideal scene of an, 198
      being a Product Officer vs. a comm clerk, 195
      bringing an exec up to cause, 218
      can produce an effect or he can't, 130
      checking out juniors, 323
      comm lines and, 195, 197
      confusing a comm line with a command line, 195
      cope and, 467
      cracking the back of the most resistive nonproducing
            areas, 277
      data an executive wants is in statistics, reports and
            briefings, 196
      debugging a lack of products and accomplishments of
            an org or post, 278
      debug tech is a vital exec tool, 271
      definition, 386
      demanding DONES, 216
      dependent on willingess of juniors, 350
      deputy in training and, 385, 386
      desk, use of, 198
      despatches and, 196-198
      doesn't know his job, handling, 216
      doing a little bit on a lower job each day, 198
      downfall of, 186
      Esto handling of, 216
      evaluation and, 197-198
      example of div sec who can get nothing accomplished,
            195
      example of what exec runs into and how it is solved,
            431-433
      exhausted execs, key to, 326
      failure of, 148
      "fear of juniors' actions," 195
      finance and, 390
      first job for, 234, 418
      flow lines and, 195
      forcing those at the top to demand production from
            their staffs, 244
      forcing those not working at the top to actually
            produce,244
      getting an exec functioning, 218
      getting out products, 278
      getting production done, 197-198
      getting stuck in organize, 174
      glib or foggy exec, handling, 216
      going into shock, handling, 216
      has to be able to produce the real products and to get
            production, 198
      "having to know all," 195
      ideal scene for an, 197-198
      inactivity and, 131
      inspection and, 197, 271, 279, 296, 297, 445
      issuing orders that demand close observation and
            execution, 7
      keeping himself informed, 196
      log of what exec is checked out on, 216
      main duties of, 197
      making an, 195
      misrouting comm and particles, effects of, 290, 438
      morale of, 218
[pic]
SUBJECT INDEX

executive(s) (cont.)
      most of their evaluations are not written, 198
      most valuable product of an, 338
      no group can sit back and expect its high brass to
            carry the load, 394
      nonconfront and, 216
      not being bad, he just can't see, 218
      not well on post, results of, 171
      observation and, 197
      only wanting GI is violating exchange, 173
      OT Scale and, 478
      personal org board and, 320
      person not organizing any corner of his area or work
            or organizations or lines, handling, 261, 276
      Phase I and, 216
      planner, command or policy-making personnel who
            cannot use the Data Series, 148
      products and, 278
      PTS situation in an exec, handling, 216
      Reach and Withdraw run on an, 216
      routing as a key function of, 290, 438
      running Confront on the, 216
      scene of an, 197
      sequence of posting of, 429
      serious fault of any, 290, 438
      single-hands while he trains his people, 338
      situations and handlings (Esto Series 16), 215-218
      spectator to his in-basket, 477
      standard of living and, 450
      study and, 217
      study time and, 216-217, 273
      supervision and, 197
      test of an, 130
      two-thirds of their time is devoted to production, 198
      unhatted leaders, 337-338
      utilization and, 386
      wanting the product he is asking for, 257
      what actual exec can do, 197
      what to ask where no real or valuable production is
            occurring, 257
      when an exec is a pearl, 215
      when he is a traitor to his people and the org, 386
      who can't get juniors to produce, 131
      why he evaluates, 197
Executive Directive, sample, 162-163
Executive Director, Commanding Officer,
      checking out juniors, 323
      coordinates work of Product Officer, Org Officer and
            Executive Esto, 151
      Deputy C/O or ED, duties of, 78, 152
      duties covered in FEBC tapes 1-7, 151
      Esto actions on head of org, 215
      general org run on its day-to-day basis by the, 134
      getting stuck in organize, 174
      head of org flies about, looks busy or just sits there,
            handling, 215
      head of the org is the, 152
      no head of org, handling, 215
      org boarded in Dept 19, 152
      org run on its day-to-day basis by the, 134
      Product Officer, C/O or ED as a, 151, 152
      senior to Exec Esto, 152
      sequence of hats an ED unloads, 430
      Service Product Officer is not "expeditor" for, 289,
            437
      vertical double-hatted, handling, 434
Executive Establishment Officer, C/O or ED is senior to, 152 demands
  establishment, 169 duties of, 165, 244-245, 301

513

9

Executive Establishment Officer (cont.)
      equipment of, 168
      Esto Conference and, 157
      Esto forcing a Dept I into existence via the Exec Esto,
            217
      Esto I/T and, 165-169
      faith in the system comes first, 168
      first duty of, 301
      first post a new Exec Esto should take is Dept 1, 229,
            413
      form of the org and, 168, 169
      freezing all personnel transfers, 230, 414
      hats Estos while they establish, 169
      hatting duties of, 165
      HCO held responsible for getting him appointed, 301
      holds Esto stable as an Esto, 169
      holds form and lines of org, 168
      how he puts org there, 151
      LRH Comm and, 302
      LRH despatch to Flag Exec Esto on Esto system,
            244-245
      must okay every major action any Esto means to take
            to be sure it is on-policy, on-lines, 168
      one has to force in a persistence, 245
      one has to target and direct, 245
      operates Estos, 150
      org boarded in Dept 21, 152, 302
      personnel demands and, 230, 302, 414
      policy and HCOB library and, 168
      primary duty of, 165
      Product Conference and, 157
      protection of, 167
      puts org there to be run, 151
      rank of, 152
      responsibility of, 154, 288, 436
      sequence of hatting Estos, 175
      setting priorities of who gets personnel, 230, 414
      sign on his desk, 169
      success of, 167
      training Estos, 154
      training of, 154
      what one has to know and do, 245
Executive Establishment Officer Org Officer,
      duties of, 151, 152
      org board position of, 152
Executive Establishment Officer's MAA,
      Assistant Esto MAA vs., 176, 214
      functions and responsibilities of, 156, 176, 213, 214
      has ethics type stats, 214
      products of, 214
      staff members are the responsibility of, 213, 214
exercise, scheduling and, 160
exhaustion,
      key to "exhausted executives" or staff members, 326
      reason for, 160
existing scene,
      approximating the, 360
      comparing ideal scene to the, 22, 47, 81
      estimating the, 360
      fact that something is actually operating and solvent
            can outweigh the untested advantages of changing
            it, 25
      gap between ideal scene and, 39
      how to easily see outpoints in, 81
      lack of knowledge of an, 80
      moving the existing scene toward the ideal scene, 77,
            79, 81, 100
      obsessive change and, 25
      of Man's activities, 43
      products and, 81
      two existing scenes, one, the person, and two, his
            environment, 87

SUBJECT INDEX

existing scene (cont.)
      urges to improve the actual scene, 25
      what US would have to do to resolve the, 44-45
      Why must lead to a bettering of the, 72, 87
expansion; see also prosperity; success
      deputy system and, 385
      determining factor in group expansion, 385
      effect wrong sequence of manning has on, 429
      Esto system and, 153, 154, 175, 301
      finance and, 390
      having somebody gunning orgs up to expand, 134
      key to, 2
      infinite expansion, 412
      most effective way of guaranteeing expansion of
            Scientology, 301
      no real limit to, 412
      no reason to ever contract or reduce the size of an
            org, 412
      positive way to expand an org, 301
      processing and group expansion, 385
      rate of training and, 385
      rule of, 154
      third dynamic tech and, 2
expansion program(s),
      evaluation and, 131
      how to go about it, 131
      is for getting an org built, 131
      repeating targets and, 133
      what it is, 131
expected time period, as a pluspoint, 115
experience,
      data analysis vs., 15
      data and situation analysis and, 15
      Data Bureau gives us experience, 128
      denial of adequate, 381
      takes a lot of time, 15
      third dynamic psychosis and, 381
experiments, plants, 37
expert(s); see also specialist
      hats, hatting and, 328
      indulging in interpretations and even outright lies to
            seem wise or expert, 262
      nations relying on "expert opinion," 70
      why being expert in one line doesn't qualify one for
            another, 328
explanation, mere; see mere explanation
eyesight,
      poor eyesight and misunderstoods, 260
      sight shut off by Mis-U words, 260

fact(s); see also truth
      basic law vs. an incidental fact, 5
      both upgrade and downgrade of reality are outpoints
            when reported as facts, 26
      contrary facts; see contrary facts
      data proven factual, pluspoint, 115
      definition, 4
      easy to confuse the novel with the "important fact,"
            23
      evaluation and, 146
      example, 5
      law is a thing to which one aligns other junior facts
            and actions, 6
      one can confront real facts better than imaginary
            fantasies, 146
      one can only operate on, 146
      opinion vs., 5-6, 146

514

fact(s) (cont.)
      related facts known, pluspoint, 115
      things only go sane when facts and situations are in
            view, 146
      three liars don't make one fact, 19
      world of difference between hopeful opinions and,
            146
      would seem to be very difficult to establish, 19
Factors, theory of the VFP is an extension of the, 406
failed purpose(s),
      rekindling the, 476
      stops and, 475
      stuck picture and, 475
      targets and, 482
failure(s); see also contraction; down statistic
      after an individual has failed, confidence in him on
            the part of his teammates sinks, 457
      causes of, 398   -
      giving oneself a crashing failure by disconnecting
            from reality, 112
      main failure point in any org, 252
      planet, nation, social groups, businesses, all their
            parts and the individual have their, 42
      planner, command or policy-making personnel who
            cannot use the Data Series and, 148
fair play, justice and, 391
false data; see also falsehood; lie
      advertising and, 263
      buries itself, 268
      clogs up ability to think and learn, 269
      collision of false data and true data, without the
            person knowing which is which, 265
      competence and effectiveness reduced by, 269
      duplication vs., 268
      economics and, 449
      effects of, 262
      false texts, examples of, 263
      finding a whole textbook false, 263
      fundamentals and, 262
      glibness and, 264-265
      inability to think with the words and rules of an
            activity and, 262
      justifying his overts by accepting false data, 265
      mothers and, 263
      not functioning well on post, on job or in life due to,
            262
      parents and, 449
      people cannot think with the fundamentals of their
            work due to, 262
      person remaining unfamiliar with the fundamentals
            of his activity, 262
      person who cannot be hatted at all has false data, 273
      plagues Man, 269
      prone to accepting false data, 265
      results of, 262
      service facsimiles and, 265
      Socratic thesis-antithesis-synthesis philosophical
            equation, 264
      sources of, 263
      targets and, 475
      texts and, 263
      the less a person can confront, the more false data he
            has accumulated and will accumulate, 265
      there is no field in all the society where false data is
            not rampant, 262
      verbal hatting is the main source of, 262
      when to suspect a person has, 263
      why a false datum is imagined to exist, 23
      why getting off false data on a subject works, 264
      why trying to teach a correct datum over a false
            datum on the subject does not work, 264

SUBJECT INDEX

false data (cont.)
      won't necessarily read because person believes it to be
            true, 265
      word not reading on the meter because the person
            "thinks he knows," 262
False Data Stripping,
      Auditor's Code applies to, 269
      bogs, handling, 269
      cautions, 269
      command for earlier similar, 267
      commands, 266
      Date/Locate and, 269
      debug tech and, 270, 273, 276, 277, 280-282
      determining whether or not the person needs this
            procedure,265
      done on or off the meter, 263
      do not continue past a point where the false datum
            has blown, 267
      EP, 268
      False Data Stripping Repair List, use of, 269
      finding a whole textbook false, handling, 263
      gradients and, 264
      having a Mis-U just before he received the false data,
            handling, 268
      if false datum does not blow on the recall steps
            despite going earlier similar, handling, 269
      inability to learn and apply handled by, 269
      misunderstoods often come up during, 268
      new students to Scientology and, 269
      out-ruds handled before you start, 269
      overrun, 269
      point past which one would not continue, 268
      procedure,265
      questions used to detect and uncover false data,
            266-267
      recall step, how to avoid overrunning it, 269
      repeated use of, 264, 268
      rudiments and, 269
      solves the problem of inability to hat or train, 263
      steps, 265
      Straightwire and, 265
      summary, 269
      theory,264
      twenty-four hour repair rule, 269
      use of, 263
      using meter reads to steer the person, 267
      what to do if you suspect datum may have blown but
            person has not originated, 267
      who can do it, 263
      why getting off false data on a subject works, 264
      Word Clearing and, 268
False Data Stripping Repair List, use of, 269
falsehood(s); see also false data; lie
      added falsehood, example, 9
      as an outpoint, 60
      back of wrong data you will normally find an impure
            intent, 121
      "bad news" could easily be a falsehood and thus an
            outpoint of false bad news, 18
      contrary facts and, 60, 64
      fiction and, 60
      "good" news is an outpoint when it is a falsehood, 18
      philosophic truth or reality and, 60
      propaganda specializes in, 60
      what it means, 60
false premise, one can begin with a, 45
false report(s),
      back of wrong data you will normally find an impure
           intent, 121
      defeated evaluation due to, 104
      Doubt for false report, 205

515

false report(s) (cont.) information collection agencies are jammed with, 21
on target dones, 104 opinions and,31 targets and, 104, 475 why we are very
hot on false reports, 480 false tech, test of, 312
familiarity,
      accurate observation and, 23
      evaluation and, 122
      examples of lack of familiarity with a scene, 22
      having some idea of the scene involved and being able
            to separate the data in it into similar groups, 32
      imagining a successful ideal without any familiarity,
            26
      results of having faulty ideal and no familiarity of a
            proper scene, 22
      what one has to do when scene is not familiar, 22
fantasies, confronting real situations vs., 146
farm, example of sailor on a, 22
farmer, example of farmer at sea. 22
fast flow system, communication lines and, 196 fast flow hiring, 234, 418
  flow lines and, 196 illustration of fast flow system on comm lines, 196
  fatal flaw, in restoring anything, 41 fatalism. 67 faultfinding. natter
  and. 39
fear, actions of person who is secretly afraid of others, 411 FEBC; see
   Flag Executive Briefing Course FEBC tapes; see Flag Executive Briefing
   Course tapes fiction, falsehood and, 60
field; see also public even a field Scientologist should have a hat, 329
  org excluding field members, result, 384 undelivered services to public
  can mess up a field and increase chance of refunds, 292, 440 we have a
  field we must support, 357 field auditor, must have a hat, 384
Field Staff Member(s), FSM(s), course scholarships only may be offered FSM
  on contest awards, 334 cutative prices and, 334 Field Staff Member
  commission(s), never paid on discounted or cut-rate items, 334 paid only
  on arrival of student or pc, 334
file(s), riling,
      accuracy of, 228
      all hands and, 187
      alphabet and, 187, 228
      biggest cause of slow or misfiling, 187
      Central Files; see Central Files
      company downfalls and, 186
      data files; see data files
      div heads, dept heads and, 187
      downfall of most executives is lack of information
            and, 186
      Esto responsibility regarding, 186-187, 214, 307
      examples of lack of, 186
      failure to make materials filed accessibly, 467
      files personnel must be able to rattle off alphabet
            forwards and backwards, 228
      financially vital to an org, 186
      geography and, 228
      handling of persons who don't know what files and
            cabinets are for, 299, 447

SUBJECT INDEX

file(s), riling (cont.)
      ideal org and, 118
      importance and value of, 186~187
      income and, 187
      locations of, 187
      log book and, 187
      lots of files in an org, 186
      misfiling and ethics actions, 228
      misfiling, reasons for, 187, 228
      misfiling, remedies for, 228
      often considered an area of overwork on the shoulders
            of one person or a part-time action, 186
      org without files has no memory, 187
      out-ethics personnel and, 228
      policy, adequate complete files of, 376
      pre-file set of boxes, 187
      reference for list of types of files in an org, 186
      requirements for files personnel, 228
      steps to organizing of, 187
      there are no "miscellaneous files," 187
      valuable to an org, 187
      vital interest both in ease of work and financially that
            all files are straight, 228
      vital operational line, 228
final product; see valuable final product
finance(s); see also economics; exchange; income; money
      correct viewpoint for, 389
      debugging and, 273, 280
      deflation and, 390
      disregard of, 389
      duplicating functions vs., 395
      estimating contribution of each part of org to the
            VFP, 390
      executives unfamiliar with finance, result of, 390
      expansion and, 390
      files are financially vital to an org, 186
      first rule of, 390
      forcing production, 390
      greatest aberration of, 390
      hectic effort to work only with production products
            will wind finance up in a knot, 390
      how finance can become the management of an org,
            390
      income greater than outgo, 390
      inflation and, 390
      money is so many beans in to get so many beans out,
            389
      one has to know finance in any org, 390
      perversion of finance, third dynamic psychosis, 382
      real and manageable, 390
      result if finance people don't really know money. 390
      results of ceasing to deal in its own commodity
            money, 390
      Sanity Scale and, 380, 382, 389-390
      sooner or later the books get balanced in any society,
            390
      what finance has to have in order to intelligently
            allocate funds, 390
      when it comes unstuck, 390
financial planning,
      Esto Conference and, 157
      must know VFPs of activity to do, 372
first dynamic tech, when the search for it began, 1
Fitness Board, 233, 417
fixed idea(s),
      appears normal or reasonable, 24
      blocks the existence of any contrary observation, 24
      British Empire and, 24
      bug in sanity, 24
      can become an ideal, 25
      Cointe de Saint-Simon and, 26

516

fixed idea(s) (cont.) definition, 24 do-gooders and, 26 examples, 24 ideal
scene and, 25-26 knocks a practical operating environment in the head, 26
no sequence at all and, 59 Pearl Harbor and, 24 prejudiced people and, 24
reactionaries and, 24 reason why it can get so rooted and so overlooked, 24
US Navy and, 24 what observer who has fixed ideas looks at, 24 what people
applying fixed or wrong ideals to a scene are doing, 29 wisdom is not a, 58
flag, an indicator is the little flag sticking out, 17 Flag, training of
Flag auditors, description, 349
Flag Executive Briefing Course, Prod-Org Officer system and, 151

Flag Executive Briefing Course tapes, Service Product Officer and, 288, 436
   Flag Orders, Esto and, 155
Flag Representative(s), evaluation and, 93 responsible for "LRH programs,"
  78 sequence of posting of, 429
flair,
  definition, 119 intelligence agents and, 21
flow(s), flow line(s); see also channel; line; routing
      can only occur when terminals are rock steady and
            stable, 408
      comm requires terminals and an org board so that
            flows can occur, 408
      communication line differentiated from command
            line, 195
      confusion and, 317
      correct flow lines, example, 196
      Esto and, 195
      Ethics exists to handle gross outnesses in flows, 408
      examples, 195, 196
      executive and, 195
      fast flow system; see fast flow system
      handling flows and preventing stops, 320
      have to be guided, 236
      HCO actions to see that flows in org can occur, 408
      HCO has the incoming and outgoing flow lines, 409
      horizontal flow, 196
      how HCO establishes an international network of
            flows amongst terminals, 409
      how Service Product Officer could jam flows
            throughout org board, 290, 438
      lot of people are on a stuck flow of being sensible and
            sane, 131
      normal admin flows contain enough data to do a data
            and situation analysis, 17
      org board is the pattern of the terminals and their
            flows, 408
      org boards which only give terminals usually will not
            flow, 318
      org form and, 235
      org space and, 235
      product and, 317
      production and, 195
      Service Product Officer unsticks flows and gets them
            moving, 289, 437
      stable items and flow items, 317
      stable points and, 317
[pic]
SUBJECT INDEX

flow(s), flow line(s) (cont.)
      terminals and, 408
      what the major sequences and programs of a group
            are, 336
      whole design of space and flows must deal with public
            bodies, 237
      wrong flow lines, example, 195
flow chart, flow plan; see also organizing board hats and, 326 org form
  and, 237 flubs; see errors
food, you can't know how good the food tastes without tasting it, 181
   forces, channeling of, 397 foreman, definition, 386 Ford, Edsel, 373
   Ford, Henry, 374 Ford Foundation, 4 form of the organization; see
   organization form Foundation org, Esto system and, 154
Founder, PLs or bulletins resulting from evals must be reviewed by the, 144
   four-pronged action, in operating orgs, 133, 134 Fourth Reich, 71 FP;
   see financial planning FR; see Flag Representative Franco-Prussian War,
   51
fraud,
  definition, 405 people in healing and mental treatment looking at anything
  offered them as a, 486
freedom, free,
      as a button, 486
      dramatization of the STOP of being free, 486
      end product of organize is, 321
      "freedom stopper," 486
      getting persons to remember their efforts to be free,
            487
      ideal org would be an actvity where people came to
            achieve freedom, 118
      last time night's curtain began to fall on, 357
      our chance and, 356-357
      restimulates the opposition into efforts to stop us, 486
      to be free is a common purpose to all thetans, 486
      we're free men and women-probably the last free
            men and women on Earth, 356
free service, fully contracted staff and, 334
French Revolution, Rousseau and the, 40
Freud, Sigmund, false texts on the mind and, 263
FSM; see Field Staff Member
FSM commission; see Field Staff Member commission
function(s); see also hat; post
      any major function, action or post left off an org
            board will wrap itself around the in-charge like a
            hidden menace, 331
      duplicating functions, examples, results, and handling
            of, 395
      functions a personnel is responsible for, 331
      org board must express all activity functions, 331
      person having too many functions, handling for, 3^32
      what happens when an org board leaves out known
            vital functions, 339
function org board, construction of, 211
fundamentals, false data and, 262
future,
  dreams and, I I I envisioning an attainable future requires some
  connection with reality, I I I

517

future (cont.) ideal scene and, 111 outpoints and, 52 prediction and, 52

gain, speed of action determines degree of loss or, 125
GDS; see gross divisional statistic(s)
GDS analysis; see gross divisional statistic analysis
General Motors, results of disagreement on VFPs at, 369
general semantics, 3
genius(es),
      thinking like a, 83
      tigers are probably more numerous than, 128
      what organizational genius is composed of, 320
geography, files and ignorance of, 228
geometry, why schools today seek to convince students
            they should study geometry, 3, 8
German(s),
      had their whole population spying, 16
      Italian intelligence service and, 75
      psychiatrists gave the world Hitler and twelve million
            exterminated Germans, 371
      result of German officers taking over German intelli
            gence, 51
Germany,
      defeated horribly, 16
      US vs. Germany, 1917, 70
GI; see gross income
glib(ness),
      confronting and, 265
      false data and, 265
      probable basic anatomy of the glib student, 264
Glutz, Mrs., 21
GO; see Guardian Office
goal(s); see also purpose
      achievement of one's purposes and, 269
      Admin Scale and, 376
      definition, 378
      purpose differentiated from, 378
      wrong target and mistaken goals, 61
God,
      helps those who help themselves, 68
      the Why is God, 67
gold mine, in the towering mountains of mystery, 72
"good old days," 40
goofs; see errors
government(s),
      advised by newspapermen who are the worst ob
            servers, 26
      black propaganda and, 26
      cannot conceive of differences, similarities or identi
            ties, 6
      circa mid-20th century government, 354
      employing persons of Leipzig, Germany, death camp
            school to handle personal aberration, 361
      fixation on believing the press, 51
      highest skill is murder, 354
      information collection agencies as only advisers of, 21
      irrational thinking of, 3
      it isn't the people against the, 338
      multiple reports and "public opinion" in government
            circles, 20
      nine factors causing troubles for, 362
      only real crime for which one can be punished by, 425
      owes its people an operating climate in which human
            transactions and business can occur, 391

SUBJECT INDEX

government(s) (cont.) product of a prosperous happy country, 81 products
  are mainly destructive, 393 schedules and, 238 source of false economic
  data, 449 think newspaper stories are public opinion, 51 Time magazine and
  government spying, 49 unreal or unstated or undone VFPs and, 371 what the
  "thinking" of heads of states is based on, 3 who produce nothing employ
  the most people, 381 why their final product as an organization is riot,
  war and a polluted planet, 361 work and, 354
gradient(s), gradient scale(s), definition, 326 Esto and, 184 false data
  comes off in gradients, 264 hats, gradient scale of, 326-328 OT, gradient
  scale of, 476 solutions work on gradient scales, 35
Greeks,
      computers built against logic systems developed by
            the, 121
      used divination or augury, 68
gross divisional statistic(s), attaining a, 433 quotaing of, 431, 433
  subproducts and, 431 when GDS will suffer and fall, 431
gross divisional statistic analysis; see also statistical analysis data
   confirming the, 91 evaluation and, 91, 106 GDS analysis supporting the
   eval, 106 to find the area and a conditional guess, 91
gross income; see also income
      corrected gross income and standard of living, 449
      delivery and, 255, 429
      exec who only wants GI is violating exchange, 173
      GI push, description, 424
      hatting and rise in, 232, 416
      is really the valuable final reward for which VFPs are
            exchanged,214
      product officering G1 only, results of, 255
      which is not at once earned is a liability, 255
group(s); see also civilization; country; culture; Man;
            organization; society; team; third dynamic; world
      Admin Scale and, 377-379
      agreement and, 50, 397
      badly organized group, signs of, 336, 457
      can be neurotic or psychotic, 43
      can conquer the disorganized billions, 352
      cataclysms, catastrophes or upheavals and, 398
      causes of failure in a, 398
      clearing a, 376
      competence and how it is increased in the, 398
      composition of, 394
      confidence vs. no confidence by a group in a team
            member, 457
      counter-policy and aberration of, 375, 377, 378
      counter-purposes and, 378
      data analysis and survival of the, 13
      disintegrates in absence of org board, 342
      each part of a broad group has its own ideal scene and
            its own statistic, 50
      educating the group members concerning policy tech
            nology, 376
      effect of some members not wearing their hats, 464
      efforts to mimic the group's tech destructively and set
            up rival groups, 383
      electing a leader, 354-355

518

group(s) (cont.) expanding into decadent culture, 393 expansion, 385 first
maxim of, 389 greatest source of confusion in a, 401 growth of, 383 having
to operate at the level of correction instead of production, 336 high brass
can't be expected to be the only ones to carry the load, 394 how individual
member of a group can measure his own progress, 393 how sane group cannot
help but control their environment, 394 how to make a group into an
organization, 401 ideal group, 400 illegal policy in, effects of, 375, 377
including vs. excluding people, 383-384 is interdependent upon its
neighbors, 52 knowing and using their technologies, 394, 397 letting people
into the group at large, 383 low standard of living, handling, 450 main
points through which group succumbs, 382 major sequences and programs of a,
336 making a person or team into part of the, 385 making a pleasant
effective group, 368 mechanism of third dynamic aberration, 375 morale and,
391 must be viable, 49 must deliver its VFP, 374 not having an acceptable
product are not likely to survive, 342 not snap and pop and on top of it,
reason for, 464 offbeat products and, 371 org board, importance of, 341 org
board poor causing large groups to go nonviable, 342 percentage of anti-
group members, 378 personalities who don't want success for, 397 policy is
the basis of group agreement. 365 policy letters and, I prediction and, 52
production-consumption factor and, 46 random and counter-purposes and, 378
random policy and, 376, 377, 378 reason things do not run well in a, 325
sanity of, 42, 380 Sanity Scale and, 380 selecting a leader by nomination
and vote, 354 smaller the group, the more vital the org board, 342 squirrel
admin and, 396-398 standard of living and, 450 statistics each lead to
viability of the part and then the whole group, 50 strength, secret of, 352
stresses that make a group edgy and combative, 383 success of, 397 survival
of, 49, 52, 342, 382, 393, 394, 4~7 tech remedy for any group member, 378
that appear slow, inefficient, unhappy, inactive or quarrelsome, 377 that
inherits the culture, 394 there are right ways to handle a, 396 training,
importance of, 384-385 VFPs known and agreed upon, importance of, 369
viability and, 49, 50 viability is overall test for, 342 well-organized
activities survive, 457 what group members are handled with, 377-378 what
group mores aligned and followed by the group does, 377 what worthwhileness
is determined by, 383 without an org board there is no group product, 341
[pic]
SUBJECT INDEX

group(s) (cont.)
      without a statistic, 42
guard, what he is producing, 41
Guardian Office,
      handling public and indispensibility of Scientology,
            134
      outward facing, 134
guilty, idea that it is safer to be unaware as then one is
            "not guilty," 400
gung ho, 182
Gus Restaurant, evaluation example, 108

half-dones, programs and, 79
Hall (British admiral), 70
handle, ability to handle and control people, 392
handling (part of evaluation); see also program; project
      bad programs and clumsy projects, 79
      bright idea and, 73, 82, 83
      capability and, 35, 36
      compliance and, 74
      consistency and, 73
      criteria for criticism of evaluations and, 106-107
      data analysis and, 77
      do not recommend a handling without inspecting the
            actual stats, 72
      evaluation failure because the programs to handle are
            not done, 100
      evaluations and, 73, 77, 79, 106, 107, 128
      example, 77
      has got to be bright, 128
      is in program form, 74
      it is seldom you can handle it all at one bang, 35
      just because the situation is big is no real reason the
            solution must be, 35
      liability of program of months or years duration, 18
      major factor in, 35
      must be consistent with situation, evaluation, Why
            and ideal scene, 73
      must be effective and final, 74
      need to handle comes first, 36
      plan, program, projects, orders and, 77
      real Why opens the door to, 91, 113
      resources and, 35, 36, 73, 128, 139
      right as you are handling more and more outpoints
            show up, 121
      routes and, 354
      sequence of handling incorrect or omitted, 107
      situation exists whether it is handled or not, 35
      solutions work on gradient scales, 35
      sometimes requires steps which area is too broken
            down to get into effect, 18
      supervised by one person, 74
      targets and, 74
      trying to get the scene to get out its products, 81
      weak handling, 107
      what it depends upon, 35
      what it must be, 73
      when it comes to handling, go small, 35
      Why and, 42, 91, 92, 113
      worse off things are the brighter you have to be, 128
happiness, happy,
      achievement of one's purposes and goals, high morale
            and, 269
      comes from self-determinism, production and pride,
            201
      Esto and, 201
      idler and dilettante are happy only when they have a
            product, 81

519

happiness, happy (cont.) is power, 201 to be happy get hatted and produce
the actions of your post, 471 under continuous attack, 382 unhappy org that
doesn't produce, 430 HAS; see FIC0 Area Secretary hat(s); see also
function; post accepting a hat to do a job vs. accepting it to have an
opportunity to do something else, 464 A-1 hat, 325-326 any hat is better
than no, 329 any job or position in the world could have its own hat, 325
appearances are part of everyone's hat, 356 blows caused by lack of a
grooved-in hat, 329 checksheet and pack, 304, 325, 459, 466 contents of,
325-326, 466 counter-effort and, 335~338 counting up the expected products
to get the minimum number of, 455 count the products correctly and develop
hats to attain them, 344 criminal or antisocial conduct occurs where there
is no, 384 definition, 325, 342, 455 description, 325 downfall of org
traced to no hats or unreal hats or no training on hats, 329 easier to
assign a condition than to compile or check out a hat, 467 effect lack of
hats can have on final products, 360 effects of not having grooved-in hats,
324 engineer hat, example, 342 error in handling another's particles, 355
Esto asking, "What hats do you really wear?" 210 Esto surveys hats as a
standard action, 170 Ethics expanded to keep policy in use. 466 evolution
of the term "hat," 325 examples, 337, 342 executive providing his staff
with, 338 experts and, 328 failure to wear a, 404 field auditor must have
a, 384 field Scientologist should have a, 329 finding each hat the person
wears, 210 flow charts and, 326 general staff hat, contents of, 326 getting
toward full application of "Policy on Sec EDs and Hats," 218 given a
product, lack of hats was the Why of departures from the ideal scene, 330
gradient scale of getting in hats, 326-328 Hats Officer and, 463 history
and, 337-338 ideal scene and, 330 importance of, 455 introduction of ethics
into HCOs traces to no hats, 467 is a duty, 455 is a specialty, 325 is not
an explanation, 304, 459 knock off of, 401 knowing something about the hats
of others, 336 lack of, 323, 324, 328-330, 335, 360, 467 lines and, 403,
464 must exist and be functional to get production, 404 must exist for
every member of a group, 384 must have a hat in a folder and its write-ups,
463 not adding up to product, 212 not worn, reasons for and result of, 464

SUBJECT INDEX

hat(s) (cont.)   Hat(s) Officer (cont.)
      omitted hats are the commonest fault in programs        what happens
if he only compiles hats, 463
            and org boards, 340
      orders, survey of hats for, 170
      organizing and, 340, 341, 404
      org board and, 210, 335~338, 342, 455
      out-reality on, 375
      overload of any post traced to lack of, 330
      Personnel and, 329
      personnel, lines and, 403-404
      potentially wearing not just own hat but every hat in
            org, 355
      product, every hat has a, 325
      product is what defines a, 455
      product of a hat can be represented by a statistic, 325
      product of each hat on the org board adds up to the
            total product, 341
      protest against things not running right can be traced
            to lack of, 325
      real hats, 329, 355, 466
      reason org runs well when it does is hats, 325
      requiring training on hats, 466
      sag of an org can be traced to lack of, 329
      seniority of, 455
      seniors responsible that every junior below them has
            a, 328
      sequence of hats an ED unloads, 430
      single-handing, cause of, 338
      slump can be traced to an absence of one or more hats
            being worn, 325
      stability from having a, 410-411
      staff knowledge of, 465
      steps to get the product is the, 455
      technology is a subdivision of personnel and, 403
      there is always a, 463
      trying to get him to wear his, 335
      turnover of, 463
      two reasons to wear a, 464
      two-year rule regarding hat turnovers, 463
      use of, in making stats recover, 467
      volume and quality of product depend upon org
            board and hats and their use, 342
      welfare program guarantees crime and revolt because
            it gives handouts, not hats, 329
      what determines the divisional officer's and divisional
            hats, 455
      what happens when one doesn't hammer away to get
            in org boards and hats and sequences and pro
            grams, 338
      what happens when the head of something does not
            know about org boards and, 338
      when a person has no hat he lacks purpose and value,
            329
      when they get collected, 304, 459
      when you have hats getting out subproducts you will
            get the V17Ps, 212
      when you should wear another hat than your own,
            355
      who furnishes hats, 463
      why ordering someone
            sequence,360
      wrong products for, 213
hate,

to wear his hat is altered

 aberrations, suppressive justice and, 54 "law and order" and, 54
Hat(s) Officer, actions on post changes, 463 completions and, 460 duties,
  460, 463 frequent change of Hat Office rs, effects of, 460 should have
  list of clients they are hatting, 460 unmocking the org, 463

520

hatting, hat, hatted; see also study; training absence of hatting,
handling, 281 awareness and, 473 badly organized, badly hatted, badly
trained group is at each other's throats continually, 336 begins at home,
159 beware the Product Officer who won't give time off for, 259 breakdown
due to lack of, 234, 418 cause and, 232, 416 clear up what product is for
post and hat from there, 171 competence and, 410 control and, 232, 416
Course Supervisor, hatting of, 225 cycle of, 155 debugging hatting
problems, 273, 281-282 declining organization due to lack of hatting, 473
Dept I and, 473 detecting an org where posts are not grooved in, 324 dev-t
and unhattedness, 160, 162, 204 double-hatted; see double-hatted downfall
of any org and, 329 drills, purposes of, 314 effective hatting, 243 essence
of, 130 Esto and, 155, 161, 171-172, 174, 175-176, 213, 215, 232,243,307
Esto, hatting the, 159 Esto's action to determine the unhattedness of
staff, 171 experts and, 328 eyesight changed by, 473 False Data Stripping
and, 263-264 flubbed hatting unstablizing areas, 410 from the top down,
171, 215 full hatting, policy letter on, 473 gradient scale of, 326-328,
473 grooving in on post and drilling a team whenever postings are changed,
314 gross income rise and, 232, 416 happiness and, 471 hat on product
before doing anything else, 172 hatting an org as it is manned, 429 hatting
course where What is a Course? PL is flagrantly not in, 273 hatting to
produce, 213 HCO has hatting as a prime function, 408 helps person to hold
his post, 410 holding a position in space and, 410 "I am too busy to get
hatted," 307 importance of, 408 inability to hat or train, handling, 263
incomplete course and, 471 instant hatting; see instant hat lack of a
hatting course for staff, 273 laws of, 410 mishatting, avoidance of, 174
not hatting others, reason for, 411 not staying hatted, reason for, 171 on-
the-job training, description of, 161 org form and, 237 org that isn't
hatted goes weak and criminal, 234, 418 overload and, 330, 458 perception
of environment and, 473 person is greatly strengthened by hatting, 410
person who cannot be hatted at all has false data, 273 power and, 232, 410,
416 preventing of, 411 primary reason people cannot be hatted, 263

SUBJECT INDEX

hatting, hat, hatted (cont.)
      product, hatting for, 171, 172
      Product Officer of org or division, hatting of, 215
      recruits and, 471
      replacing the person who cannot be hatted, 315
      responsible for one's own hatting, 473
      right way to hat, 171, 471
      sample ED to cure dev-t and get org hatted and
            producing, 162-163
      sequence of, 175, 232, 416, 471
      Service Product Officer is not a stop-gap for exec
            failure to post and hat staff, 288, 436
      situations in hatting executives and staff, handlings,
            215
      social aberration and, 410
      stability increased by being hatted, 410-411
      STO and Hatting Officer working as a team, 233, 417
      strengthens person, 410
      survival and, 457
      third dynamic sanity and, 171
      those who cannot be hatted also don't learn from
            their own mistakes, 315
      trouble only where group member will not or cannot
            bring himself to have and wear a hat, 384
      two hours of hatting a day save a year of dev-t non
            production, 307
      unable to be hatted, handling, 282
      unhatted leaders, 337-338
      unhattedness of staff, how to determine, 171
      unhatted people get hurt more than hatted people,
            473
      unhatted persons on a post can become criminal on
            the post, 411
      verbal hatting is the main source of false definitions
            and false data, 262
      vital necessity of, 232, 416

                                   HCO Area Secretary (con Prod-Org  system
                                     and,  tech/admin   ratio   and,   usual
                                     actions of, 461
                                     when breakdowns occu when Prod-Org team
                                     fi
                                   HCOB; see Hubbard Con HCO  Establishment
                                   Offic HCO Executive Secretary in  charge
                                   of functions org board position, 25 post
                                   reinstated, 255
                                     Prod-Org and Esto sys Product  Officer,
                                     HCO  result  of  org  without  a  title
                                     became Supercarg
                                   HCO Executive Secretary Esto posted  as,
                                     251, 25 post reinstated, 255
                                   HCO Expeditor pool, 233
                                   HCO Manual of Justice,
                                   HCO PL; see Hubbard
                                        Letter
                                   HCO   Secretary,    function    healing,
                                   failures of peopI Hegel,  Georg  Wilhelm
                                   Fr held from above, descript  help,  God
                                   helps those who stable data  on  helping
                                   we only fail when we (
 "Hey You" "organizatio "hey you! org board," 33 what happens if you  don't
 hat by clearing product HFA; see held from abov first, 171, 172
 when staff member is said to be hatted, 240, 419 why hatting, 410
 why people don't go to study, 471 wrongly hatting others, reason for, 411
Hatting Section, hats, checksheets and packs are furnished by the, 463
have; see also be-do-have
      insanity is a refusal to allow others to be, do or have.
            382
      people who have to have before they can do, 281
havingness,
      lot of busyness but not much havingness, reason for,
            359
      very good organization brings about, 352
HCO; see Hubbard Communications Office
HCO Area Secretary,
      disestablishing the org, 409
      establishing the org, how the HAS does it, 409
      establishment and the, 469
      fast flow hiring and, 234, 418
      functions of, 409, 461, 469
      hats for everyone and checked out on everyone, 118
      how the HAS corrects the establishment, 469
      how the HAS uses Inspection and Reports, 469
      must really handle the personnel, post them, hat
            them, keep the form of the org, 234, 418
      officer-type observation and, 472
      Org Officer differentiated from, 469
      Org Officers don't approach HASes to organize, 305,
            453
      org without a Supercargo, HCO Exec Sec or HAS,
            results of, 249
      overloaded posts, handling of, 458

521

HGC; see Hubbard Guidance Center
hiring, employment; see also recruiting
      deputy system and, 385
      don't be selective, 234, 418
      exclusion of others is the basic cause of war and
            insanity, 381
      fast flow hiring, 234, 418
      how many staff are needed, 234, 418
      inclusion and, 383-384
      never recruit with promise of free courses or auditing,
            233,417
      open the gates and hat, 234, 418
      refusal to employ people as a third dynamic psychosis,
            381
      Sanity Scale and, 380, 383-384
      society is running a massive "can't have" on the
            subject of people, 380
      was one of worst items found in studying orgs, 468
      with a flow of people the best move on up, the worst,
            if any, drop off, 234, 418
Hiss, Alger, 44
history,
      fluttering pages of, 40
      full of idiocies-and idiots-with fixed ideas, 24
      getting too fixated on the history of something, 108
      hats and, 337-338
      mistakes of history, who they were made by, 119
      org boards and, 337-338
      revolutionary and, 39
      significances of history have little to do with evalua
            tion, 109
      wars and violence and, 337
Hitler, Adolf,
      Leipzig University and, 64

SUBJECT INDEX

Hitler, Adolf, (cont.)
      psychiatrists gave the world Hitler, 371
homework,
      evaluations and, 140
      evaluators and, 140
      on the ideal scene, 140
      ship's galley example of, 140
homonym, Japanese language and, 31
honesty, honest,
      dishonest; see dishonest
      is the road to sanity, 205
      what it consists of, 405
hope, short term value of, 406
horizontal flow, example of, 196
hostilities, coming out of misunderstoods, 7
housewife, collection and use of data by, 21
housing; see quarters
Hubbard, L. Ron,
      discovery of mental image pictures, 57
      plant experiments, 37
Hubbard Communications Office,
      Address (section) is in HCO, 409
      all there is to an, 408
      definition, 408
      disestablishing the org, 408
      establishes the org, 409
      establishment functions, 408
      Esto and, 149
      Esto system and, 156
      Esto vs., 307
      Exec Esto gotten appointed by, 301
      flows and, 408
      functions of, 408, 468
      has the posting of the org board and designating the
            spaces in the org, 408
      hatting is a prime function of, 408
      how HCO establishes an international network of
            flows amongst terminals, 409
      how to keep to the simplicity of HCO, 409
      incoming and outgoing flow lines and, 409
      inspection, reason HCO has that function, 408
      instant organization and, 305, 453
      is a long-term build of the establishment, 305, 453
      is a production division, 214
      it is really hCo, 408
      making stats recover, 467
      Manual of Justice, 55
      no hats traces to the introduction of ethics into
            HCOs, 467
      organize and, 292, 440
      org board posting done by, 408
      Prod-Org system of 1971 and, 149
      production, how HCO allows it to occur, 408
      recruitment and, 408
      routing and, 408
      spaces in the org designated by, 408
      using org as source of personnel, 408
      what all the admin tech connected with HCO is con
            cerned with, 409
      what defeats its purposes, 305, 453
      what is required for an HCO to function, 408
      what prevents it from long-haul actions necessary to
            form a whole org, 305, 453
      when Prod-Org team first has contact with HAS and,
            305,453
      why it has not formed, 305, 453
Hubbard Communications Office Bulletin(s); see also
            technology
      application and, I
      importance of files of, 186

522

Hubbard Communications Office Bulletin(s) (cont.) resulting from evals must
be reviewed by Founder, 144 what they apply to, I
Hubbard Communications Office Executive Secretary; see HCO Executive
   Secretary
Hubbard Communications Office Policy Letter(s); see
            also administrative tech; policy; technology; third
            dynamic tech
      Data Series PLs, use of, 143
      nothing in eval may violate, alter or change HCOBs
            or, 144
      resulting from evals must be reviewed by Founder,
            144
      training and processing and admin quality is almost
            totally monitored by files of, 186
Hubbard Consultant List, handles outpoints in person's routine thinking, 80
   Hubbard Guidance Center, line design and, 402
human emotion and reaction, outpoints are not a matter for, 98 humanities,
   failure to deliver what is offered, 381 humanity, human race; see Man
   humanoid think, evaluation and, 137 Hume, David, data analysis and, 12
humor,
example, 99 laughter is rejection, 99 usually deals with outpoints, 99 what
a sense of humor is in part, 31 humorist, illogic and, 99

I

IBM computer, data analysis and, 12
I/C; see in-charge
idea(s); see also dream
      basic things which cause one to have an incorrect idea
            of a situation, 9
      bright idea; see bright idea
      fixed idea; see fixed idea
      where ideas come from, 478
      wrong source produces a chaos of illogical ideas and
            actions when present, 97
ideal(s), idealism,
      errors are usually a comparison to one's personal
            ideals, 29
      fixed idea can become an, 25
      has nothing to do with ideal scene, 49
      is assaulted, 382
      is-ness and, 26
      purpose of activity must be part of the ideal one has
            for that activity, 25
      rational ideal, law of, 25
      sane ideal, analyzing for a, 25
      what people applying fixed or wrong ideals to a scene
            are doing, 29
ideal scene(s),
      action to take on departures from the, 38
      activity and, 40
      administrative technology gives us an, 122
      Admin Scale and, 376
      America's ideal scene for Russia, 73
      ancient world and attempts to make and maintain an,
            39
      anything could have an, 49
      applying fixed or wrong ideals to scene, 29
      arrived at in same way for all activities, 41
      as an afterthought, 140
      backwards eval and, 140-141

SUBJECT INDEX

ideal scene(s) (cont.)
      bad situation is a departure from the, 73
      be-do-have and, 81-82
      biggest outpoint would be a missing ideal scone, 52
      building the, 45
      Can you staticize it? 46
      change and, 25
      change from the optimum, 38
      clarifies for one and all whither we are going, 73
      commando battalion example, 41
      comparing existing scene to, 22, 47, 81
      conceiving an, 40
      consistency and, 73
      correctly stated ideal scene will have a production
            statistic, 47
      crux of any evaluation is, 73
      data analysis and, 35, 77, 80-81
      debugging and, 78
      definition, 77, 112
      departure from, 38, 39, 43, 73, 77, 81
      dreaming a possible ideal scene and attaining it, 112
      each part of an organization has its own, 50
      economics and, 46
      envisioning the, 111, 113
      establishing the, 47
      establishing what it should be or could be, 140
      evaluating from the, 140
      evaluation correction and, 111
      evaluations and, 73, 77, 126-127, 140
      examples, 40, 73
      executive, ideal scene for an, 197-198
      existing scene and, 22, 38, 47, 81
      fact that something is actually operating and solvent
            can outweigh the untested advantages of changing
            it, 25
      failing to work out the, 45
      familiarity and, 22, 25-26
      faulty data analysis and, 81
      faulty ideal and no familiarity of a proper scene,
            results of, 22
      finding situations and having some idea of an, 98
      fixed ideas and, 25, 26, 29
      future and, 111
      giving the ideal scene for every situation, 73
      glib ideal scene, 111
      good situation and, 73
      groups and, 49-50
      group sanity and, 42
      group that doesn't have or make known its ideal
            scene, 42
      hats and, 330
      homework on the, 140
      how to determine whether something is an ideal or
            not, 25
      how to find and establish an, 37, 40
      how to know the, 80
      idealism has nothing to do with it, 49
      ideal org and, 118
      if ideal scene and situation are correct, you can find
            the real Why, 114
      improvements in a new ideal scene, 40
      inability to envision the, 112
      including the ideal scene on an eval, reason for, 73
      incorrect ideal scene resulting in wrong program, 140
      irrationality is connected to departures from, 43
      is something that can be attained, 112
      lack of an ideal scene and a correct statistic for it,
            effects of, 42
      lack of knowledge of, 80
      letting the departure continue, 45
      making money and, 41
      mental healing, attempts by "authoritarian" people
            to obscure ideal scene of, 38

523

ideal scene(s) (cont.) military recruitment and, 49 missed ideal scene, 112
morale and, 25 moving the existing scene toward the, 77 must be able to
envision an ideal scene to find a situation, I I I newspaper depiction of
the scene vs. ideal scene of citizen, 26 noticing an immediate departure
from the, 42 not knowing the, 22 not necessarily big and broad, 73
observation and, 22-23 outpoint is a departure from the, 81, 121 outpoints
compare to the ideal for that particular scene, 29 planet, ideal for, 28
practical scene, 25 production statistic and, 41, 47 purpose and, 25, 40
quotas and, 112 raising existing scene toward an, 79 rationality connected
to an, 43 realities and conflicts of life and, 140 real Why cannot be found
unless the product is named and an ideal scene stated, 82 reporter example,
49 reverting to the, 39, 45 revolt and, 40 revolution and, 40 revolutionary
and, 39 Rousseau example, 40 seeing that eval is correct and can accomplish
or approach the, 106 seeking to improve things toward an, 39 set up as an
ambition, 140 shoe store example, 40, 47 should be quite real, 112
situation and, 34, 37, 73, 77, 111 situation as the furthest departure from
the, 141 situation is a major departure from the, 34 situation is the most
major departure from the, 90 situation resolved by getting real reason why
departure from ideal scene occurred, 37 society, ideal scene for, 38
statistic and, 41, 46, 47, 50, 84 statistic bringing about a departure
from, 41 sub-ideal scene, 50 substituting a general hope for the, 109
survival and, 49 targets must be done in context with the, 104 testing the
correctness of an, 47 test of an evaluation is, did it move the existing
scene toward or attain the ideal scene? 100 test of whether you have the
ideal scene or not, 46, 47 the artistic plays its role in any ideal, 25
time and, 40 tossing off an ideal scene, 45, 140 town, ideal scene for, 34
trying to work with an incorrect "ideal scene," 45 using the 12 factors of
production to approach the, 349 viability and, 49 viewpoint and, 73 what
can happen when an activity gets wide of the, 36 what determines whether
the evaluation approaches or attains the, 74 what to do when you don't see
what you consider an, 141 Why and, 73, 90, 122 Why is not necessarily
opposite to an, 90 Why is the reason there has been a departure or closer
approach to or an exceeding of the, 122

SUBJECT INDEX

ideal scene(s) (cont.)
      why one has to work out or know what the ideal scene
            would be, 34
      Why will be how come the situation is such a depar
            ture from the, 114
      working back from the, 50
      working out the, 40
      working out the departure from the, 84
      work out the ideal scene with care, 140
      wrong program from incorrect ideal scene, 140
      wrong stats assigned to the ideal scene will wreck it,
            47
      you might actually have a better scene than the, 123
idke fixe; see fixed idea
identical, definition of, 3

identities,
      ability to recognize differences, similarities and, 3, 5,
            7
      assumed identities are not identical, I I
identities are.identical, as a pluspoint, 115
idiot, learn to think like an, 83
idler, happy only when he has a product, 81
idle rich, 391

ignorance,ignorant,
hat not worn through ignorance, 464 theory that Man should be kept
ignorant, 8 IHQ; see International Headquarters illness, released by
Straightwire, 265
illogic(s), illogical; see also irrationality; outpoint
      ability to spot illogics in a known scene can directly
            relate to efficiency, 32
      basic illogics, 59-61
      bodies of data and, 30
      by establishing the ways in which things become
            illogical one can then establish what is logic, 9
      data analysis and the five primary illogics, 14
      evaluation and, I I
      examples, 67-68
      fear of being illogical, 99
      five primary illogics or outpoints are the anatomy of
            insanity, 27
      five primary ways for a relay of information or a
            situation to become illogical, 9
      how a being feels when he encounters illogic, 99
      humor and, 99
      "Illogicality Testing" or "Irrationality Location," 12
      in a native state a being detests illogic and rejects it,
            99
      list of, 9, 11
      logic and illogic are the stuff of survive and succumb,
            21
      outpoint is simply an illogical departure from the
            ideal scene, 81
      person who feels queasy about his sanity really
            doesn't dare look at outpoints or confront and use
            illogic, 99
      Sophists and, 99
      studying and isolating the principles that make a
            situation illogical, 12
      to understand logic one needs to be able to establish
            what is illogic, 47
      use in justice or a court of law, 99
      using illogic as a systematic tool for thinking, 99
      what happens when beings operate mainly on illogics,
            67
      when it occurs, 30
      wrong source produces a chaos of illogical ideas and
            actions when present, 97
      wrong target is very fundamental as an, 53

524

importance(s), important, altered importance; see altered importance
evaluation of, 120 inability to tell the important from the unimportant,
475 something can be assigned an importance greater or less than it has, 61
tendency to consider things a monotone importance, 120 improvement(s), must
be included in new ideal scene, 40 normal improvement, 26 urge to improve
an activity sometimes injures or destroys the activity, 25 inaction, usual
reason for, 170 inactivity, executive and, 131 general Why of inactivity
and nonproduction, 218 illegal policy and, 375 in-basket; see also baskets
doing an in-basket as a spectator, 476 handling in-basket that is too high,
320 in-charge, duties of, 316 function left off the org board will wrap
around the neck of the, 331, 339 holds all the functions, 455 if functions
are not hatted he wears them as an unknown fog, 455 vertical double-hatted,
advice to any I/C who is, 434 inclusion, defense and, 383, 384 growth
depends wholly upon, 383 hiring and, 383-384 plans of inclusion are
successful, 384 two major stages of including people, 384 income; see also
finance; money CIF and, 186 effects of correct manning of org on, 429
example of why a big org was having income and delivery trouble, 147 files
and, 186 gross income; see gross income hatting and rise in, 232, 416
income greater than outgo, 390 line design, effect on income, 402 losses on
service keeping income down, 293, 441 org making hundreds of thousands,
234, 418 real losses of org are sums never made, 390 what half to two-
thirds of org's income comes from, 186 incompetence; see competence
inconsistency; see consistency incorrectly included datum, companion to
omitted datum as an outpoint, 32 examples, 32 when it most commonly occurs,
32 indicator(s), bad indicator; see bad indicator definition, 17 examples
of indicators about orgs, 17 is the little flag sticking out, 17 situation
analysis and, 17 statistics and, 126, 424, 426 total organize is an
indicator of many misunderstoods in the area, 275 when you push the
indicator you do not obtain the object it represents, 424 individual(s);
see also Man; people; preclear; public; staff member; thetan

SUBJECT INDEX

individual(s) (cont.)
      area or individual creating problems and demanding
            solutions to them, handling, 275, 285
      competence, increase of, 398
      definition of sanity, neurosis and psychosis in an, 43
      group is composed of, 394
      handling any insufficiency of viable products coming
            from an, 271
      has his ideal scene, statistic, departures, successes and
            failures, 42
      how he can measure his own progress, 393
      must produce in excess of his standard of living just to
            retain and maintain it, 449
      noncomprehension of the basic words with which he
            is working, 362
      noncomprehension regarding the activities of which
            he is a part, 362
      not producing something valuable enough to inter
            change will not be supported for long, 407
      org board and, 342
      prediction and, 52
      soft individual, 457
      somewhat interdependent, 52
      standard of living applies to the individual as well as
            the team, 449
      survival and, 1, 394, 405
      what strength and power consist of in the, 68
      what the survival of individuals in organizations
            depends on, 457
industrialist,
      confuses live organization and machine organization,
            353
      didn't properly use men, 386
infiltration, of group or organization, reason for, 383
inflation,
      basic economic law and, 451
      finance and, 390
      is a sad commentary on "executive ability," 386
      world banking and, 63
      wrong Whys and, 63
information; see also data
      collection of, 16
      data executive wants is in statistics, reports and brief
            ings, 196
      Dept of Disinformation, 64
      downfall of most executives is lack of information
            and files, 186
      five primary ways for a relay of information or a
            situation to become illogical, 9
      nations maintain spy networks to obtain, 16
      normal admin flows contain enough data to do a data
            and situation analysis, 17
      obtaining information is necessary for any analysis of
            data, 16
      vital that an executive keep himself informed, 196
      wrong source and, 64
information collection agency; see also intelligence; spying
      data evaluation and, 20
      jammed with false reports and false estimations, 21
      two problems of, 20
      why they are dangerous to their own countries, 21
injustice(s); see also justice
      revolt and war are magnified versions of, 382
      wrong evaluations and, 122
      wrong target and, 53, 61
insane, insanity; see also madman; psychosis; psychotic;
            suppressive person
      A=A=A and insane behavior, 6
      altered sequence and, 59
      anatomy of, 27
      are destructive, 405

insane, insanity (cont,)
      are just one seething mass of overt acts and with
            holds, 205
      around insane people things go wrong, 393
      attacking anyone who seeks to help them, 53
      basic cause of, 381
      cycle of action, insane person normally will not com
            plete a, 274
      difference between sane and insane, 393
      end product of, 382
      exchange and, 405
      hidden actions of, 393
      how the insanity of any scene can be sounded and the
            nucleus of it located, 27
      inability to detect or cure the insane destroys civiliza
            tions, 391
      insane acts are not unintentional, 393
      insane solutions, how one comes up with, 5
      is a matter of motive, 405
      justice is the action necessary to restrain the insane
            until they are cured, 391
      newspapers distort the scene toward raving insanity,
            26
      product of insane is overt act, 393
      psychiatrists are "authorities" on the mind yet insan
            ity and criminality soar, 20
      refusal to allow others to be, do or have, 382
      remain ignorant intentionally or acquire know-how
            and make things go wrong, 393
      succumb as the common denominator of third dy
            namic psychoses, 382
      survival and, 27
      very physically sick people, 205
      what happens when insane are put in charge, 393
      when you know what insanity really is, you can then
            confront it and handle it, 27
      wrong source and planetary insanity, 64
insecurity; see also security
      hatting strengthens insecure person so he can do his
            job, 410
      unhatted persons and, 411
insolvency; see also solvency
      duplicating functions and potential insolvency, 395
      how you get it, 348
      turning insolvency into solvency, 271
inspection(s); see also investigation; looking; observation
      accurate observation and the willingness to inspect,
            23
      debug tech and, 271, 279, 297, 445
      done to determine an area's knowledge of basics and
            its orderliness, 297, 445
      executive and, 197, 296-297, 444-445
      first action in debugging an area is an, 271, 279
      how to do an, 271
      inspecting and listing particles in order to organize,
            353
      outpoints and, 297, 445
      products, inspection of, 271, 279
      seeing what is going on in terms of production, 271,
            279
      why exec inspects continually, 197
      why HCO has the inspection function, 408
instability, post and, 311
instant hat, instant hatting,
      Expanded Confusion Formula and, 297, 445
      sequence is instant hat, mini hat, fully hat, 471, 473
      what it consists of, 161
instruct, cram, retread system, 163, 164, 165, 184
intelligence, definition, 3
intelligence, intelligence agency(ies); see also information
            collection agency; spying
      almost dedicated to "the Why is over there," 67

525

SUBJECT INDEX

intelligence, intelligence agency(ies) (cont.)
      biggest human data collection "professionals" in the
            world, 21
      British intelligence, 342
      confirmed observation and, 18
      Data Series and, 75, 119
      evaluation and, 70, 120
      general intelligence think, 123
      intelligence actions are not themselves bad, 16
      Japanese armaments in 1936 and, 70
      often muffs its product, 81
      Philby and, 18
      reliable sources and, 18
      use various (usually faulty) methods of "evaluating"
            data, 70
      World War I and, 70
intelligence agent, with "flair," 21
intelligence chief(s),
      have started most wars, 70
      most skilled intelligence chief of the 19th century, 51
intelligence quotient, mind with wrong answers removed
            becomes brighter, 13
intelligence tests, classifying data and, 31
interchange, survival or value of activity is whether or
            not it follows principles of, 406
interest, staff member lack of interest or no interest,
            handling,280
interference points, evaluations and, 87
International Headquarters, Estos and, 301-302
interpretation(s),
      d al only in orders and leave nothing to interpreta
            tion, 7
      indulging in interpretations and even outright lies to
            seem wise or expert, 262
interrogation, contrary facts and, 65
Intro people in Div 6, priority in which the area is
            manned up, 429
invalidated, what happens when real tech is invalidated,
            312
investigation(s), investigating; see also evaluation; in
            spection; string pulling
      altered sequence is primary block to, 54
      can occur out of idle curiosity or particular interest,
            54
      correction of things which are not wrong and neglect
            ing things which are not right, 54
      correct sequence and, 56
      data is observations leading to, 77
      dreaming up new solutions not in policy usually
            comes from not really investigating and finding a
            WHY, 165
      end product of an, 55
      finding where or who to investigate, 116
      follow down a chain of outpoints, 98
      how to improve one's ability to visualize sequences,
            55
      insight and, 71
      justice and, 55
      knowledge and, 56
      narrowing the target, 57
      not viewing widely enough to begin with, 58
      omitted data and, 55
      outpoint count and, 116
      outpoints tell you that there is an area to investigate,
            121
      outpoints that leap up at one, 58
      outpoints, when they begin to count, 117
      pluspoints and, 28, 58

526

investigation(s), investigating (cont.) pluspoints or outpoints alike take
one along a sequence of discoveries, 58 prediction and, 120 procedure, 54,
271 pulling strings, 70, 98 references, 55 sequences and, 55, 58 third
dynamic sanity depends upon correct and unaberrated investigatory
procedures, 54 usual error in viewing situations, 58 utilizing observation
to get to basis of things, 54 way most people investigate puts them at
effect, 58 what one is looking for, 55 when they become necessary, 54 Why
is real reason found by, 77 you have to have a Who-Where to begin your, 117
investigator, who has trouble seeing or visualizing sequences of actions,
   55
investigatory procedure,
  discoveries and, 56 fisherman example, 55-56 housewife example, 56
  only by establishing causes can one cease to be the effect of unwanted
   situations, 54 scientific methodology and, 57
investigatory technology,
  date coincidence, 126, 127 Esto and, 165 ethics and, 127
invoice, staff free service and, 334
irrationality, irrational; see also illogic; outpoint
      "irrationality location" would be better described as
      data analysis, 12
  is connected to departures from an ideal scene, 43
  Man can and does get drowned in his own, 44
  Man has been harrassed by, 43
  outpoints are usually few unless the activity is very
      irrational, 29
  outpoints indicate departures, 43
  painful to confront the irrational, 29
  people who have been taught to reach irrational con-
   clusions, 4 rationality vs., 43
irreducible minimum,
  examples of post operating at, 339-340 law of the irreducible minimum, 388
is-ness; see also reality
  improvement of, 26 reality and, 26
Italian intelligence service, Germans and, 75

i

Japan,
      China and, 70
      espionage and, 16
      US intelligence and, 70
Japanese,
      as a language, 31
      fixed idea that Japanese couldn't fly, 24
      two maxims on spying, 16
job; see post
Johannesburg Org, files and, 186
judgment,
      definition, 146
      needed in every staff post, 354
junior(s),
      by implication an order goes from a senior to juniors,
            367

SUBJECT INDEX

junior(s) (cont.)
      checked out by the head of an org or division, 323
      Knowledge Report on junior refusing to do his hat, labor,
            465
      overloaded posts and, 458
      why he often can't mesh up the lines so they work,
            458
justice; see also ethics
      and third dynamic psychosis, 382
      cannot occur until insanity can be detected and cured,
            391
      Committee of Evidence; see Committee of Evidence
      Court of Ethics; see Court of Ethics
      definition, 391
      fair play and, 391
      injustice; see injustice
      Man handles it badly, 391
      rumors are accepted as evidence, 382
      Sanity Scale and, 380, 382, 391
      suppressive justice, 54
      target of, 391
      task of, 391
      upstat is hit, the downstat let go, 382
      use of illogic in, 99
      what has occurred when justice goes astray, 54
      what it is to us, 391
      why Man cannot be trusted with, 54
      without justice there can be no real organization, 391
justification(s),
      data analysis and, 80
      handling of, 276
justifying his overts by accepting false data, 265
juvenile delinquency, stems directly from corruption of
            be-do-have cycle, 358

Kant, Immanuel, 12
Kerensky, Aleksandr, 40
Key Ingredients, out of sequence and, 145, 303, 452
Keynes, John Maynard, 263
Keynesian economic theory, welfare era produced by, 46
KGB,
      Department D of, 20
      numbers hundreds of thousands, 16
kismet, 67
knights, protection of peasant as VFP, 374
know(ing),
      collision of false data and true data, without the
            person knowing which is which, 265
      one can always know something about anything, 10
know-how, drop out of know-how as the target of ethics,
            466
knowledge,
      depends on an ability to investigate, 56
      proceeds from pluspoints or outpoints observed, 56
      when one is uncertain, his application is uncertain,
            312
Knowledge Report(s),
      results of, 465
      use of, 465
Kodak, Eastman, 263
Korzybski, Alfred, semantics and, 3

527

it isn't labor against management, 338 nearly all labor-management
hurricanes blow up over ignorance of policy, 366 laborers, Scientology orgs
and, 354 labyrinth, route and, 354 lampblack, 31 language, homonyms and, 31
laughter, is rejection, 99 laundry, org taking in its own, 354 law (subject
of), is based on principle of VFP, 405
law(s); see also policy
      aberrations and hate very often find outlet by calling
            them "justice" or "law and order," 54
      arbitrary is probably a wrong Why held in by law, 62
      basic law vs. an incidental fact, 5
      definition, 6
      example of not knowing the difference between a law
            and a comment, 6
      predicting consequences with, 6
lawyer's office, example of org board of, 318
leader(s); see also executive; senior duty of preserving their citizenry,
  44 Man and his leaders are something less than sane, 43 unhatted leaders,
  example of, 337 what to look for in electing a, 354-355
leadership, why Man and his activities succeed only in the presence of huge
   affluences or extraordinary personal leadership, 337 Leading Esto, 152
learn(ed)(ing); see also study false data clogs up ability to think and
  learn, 269 inability to learn and apply, handling, 269 making mistakes and
  failing to learn from them, 315 when he can't seem to apply what he has
  "learned," suspect false data, 263 with the ability to learn comes
  stability and the production of valuable products, 269 Leipzig, Germany,
  263, 361
Leipzig University,
Leipsic death camper crew, 370 opened door to death camps in Hitler's
Germany, 64 Pavlov and, 64 World Federation of Mental Health and, 64 wrong
source of technology, 64 Lenin, Vladimir Ilyich, 351
Letter Registrar, sequence in which post is manned up, 429 Lewis, John L.,
   370 liars, three liars don't make one fact, 19 liberals, future and, I I
   I
library, person has no collection of references or library of materials of
   his field, 299, 447
lie(s); see also false data; falsehood conscription and, 49 five informants
  could all have heard the same, 20
life, living(ness); see also survival; viability
      all you have to do to restore life, 476
      bread of life, I I I
      common denominator of, 57
      continual battle of life is between the critic and the
            reactionary, 39
      does best in a near optimum constancy, 37
      dreams are essential in, 271
      false data and difficulties in, 262
[pic]
SUBJECT INDEX

life, living(ness) (cont.)
      having a hat increasing confidence in life, 410-411
      life contains the essential purpose of living, 49
      men who live "only for self" don't live, 49
      people want to be part of, 351
      production-consumption factor in all living, 46
      reason things do not run well in a life, 325
      requires viability or the ability to survive, 49
      restoring life and action by rekindling the failed pur
            pose, 476
      standard of living; see standard of living
      successful survival pattern of, 55
      viability and, 49
      way it has been running, 81
      what all betterment of life depends upon, 55.
      wrong Whys and, 68
life forms, forces inherent in life forms can succeed only

                                   line(s) (cont.) terminals and, 353, 399
                                     that cross from one divisio violations
                                     of, 178 whether the lines and termi
                                     upon the crew or staff, n worked on
                                     constantly in or L10, general case de-
                                     aberrati( location(s); see also
                                     position files and geographical locat
                                     files, location of, 187 fully formed
                                     org in a heavil 418 holding a position
                                     in space ideal org, location of, 118
                                     where the org space must b

      when channeled and aligned with one another, 397 locks, Straightwire
and, 265
Light Brigade, 367
line(s); see also communication line; organization form;
            routes; routing
      adjusting a, 472
      bettering a, 472
      command line; see command line
      commonest reason lines don't go in, 404
      confusion from no line patrol or refinement, 472
      confusion reduced by good use of org's lines, 356
      data is not in despatch line, 196
      design of, 402
      dummy runs and, 237, 314
      edges put on lines, 178
      Esto is not part of division's lines, 307
      Esto system and, 177-178
      ethics actions for violations of, 178
      executive who has his flow lines wrong will never be a
            Product Officer, 195
      experimenting on a standard production line, 422
      flows; see flows
      follow policy and lines, 177
      grooving in lines with drills, 314
      hat and, 403, 464
      have tendency to keep flowing when flowing and
            remain stopped when they are stopped, 239
      HCO has the incoming and outgoing flow lines, 409
      HGC lines, 402
      income, effect of line design on, 402
      increasing speed of, 472
      invisibility of, 178, 402
      lightening load of, 472
      lines within a division are business of Estos of that
            division, 177
      list of some of the sales actions and lines in an org,
            292,440
      low stat ceilings caused by line design, 402
      no confusions when terminals, actions and lines exist
            for each type of particle, 353
      off-line; see off-line
      org form and internal lines, 236-237
      org whose admin or body lines are being violated will
            disestablish, 178
      personnel, hats and, 403-404
      production and, 404
      product is always suspect when stats are down or lines
            tangle, 213
      products occurring and, 472
      routing forms putting edges on invisible lines, 178
      sales lines, what they consist of, 292, 440
      scale concerning terminals and, 399
      Service Product Officer and org lines, 290, 293, 438,
            440
      soggy feeling one gets from lines sometimes, 464
      staff knowledge of, 465

528

log(s),
      dev-t log, 161
      Esto keeps log of what an exec is checked out on, 216
      person has no system for locating things on his post.
            handling, 299, 447
logic, logical; see also illogic; outpoint; pluspoint; ratio
            nality; reason; thinking
      administration and, 4
      administrator and, 8
      answers and, 12
      Aristotle and, 12
      arriving at logic, 12
      attaining right answers to situations, 13
      being is dedicated to being logical, 99
      breakthroughs in the subject of, 12
      by establishing the ways in which things become illog
            ical one can then establish what is logic, 9
      by studying and isolating the principles that make a
            situation illogical one can then see what is neces
            sary to be logical, 12
      civilizations vanish because of lack of logic in rulers,
            leaders and people, 8
      computers and, 12, 121
      data analysis and, 12
      data and, 12-13
      Data Series works because it has unlocked logic, 75
      definition of logic as a subject, 8
      faulty logic shoved off on school children, 3
      finding a datum of comparable magnitude to the
            subject, 12
      how one can see what is necessary to be logical, 12
      how to reach a logical conclusion, 10
      "Illogicality Testing" or "Irrationality Location" and,
            12
      intelligence agents with "flair" apply logic, 21
      logic and illogic are the stuff of survive and succumb,
            21
      mathematics and, 8
      mind is capable of being logical, 13
      mind operates toward logic, particularly in classes of
            things, 31
      monitored by validity of data, 121
      newspapers and the native logic of people, 26
      non-Aristotelian logic, 12
      no rules of logic can be valid unless one also includes
            the data being used, 12
      one has to understand logic to get to the correct
            WHY, 63
      outpoints and, I I
      pluspoints show where logic exists, 115
      reasoning and, 8
      Socratic equation and, 264
      suppressing the native ability by false systems of
            "logic," 4

SUBJECT INDEX

logic, logical (cont.)
      survival and, 68
      testing the premise or basis of an argument, 12
      to understand logic one needs to be able to establish
            what is illogic, 47
      unlocking logic, 9
      what is necessary if one wishes to know and use data
            and logic, 34
      what road to logic begins with, 12
      why an effort is made to make something logical or to
            throw it away, 29
      why it has not been a supported subject, 8
logistics, debugging and, 273, 281
London, obsessive change and, 25
longbow, knighthood and, 374
look(ing); see also confront; inspection; observation ideas come from
  interested looking, 478 look don't listen, 180, 271 total effect person
  doesn't even look, 476 Los Angeles, smog and, 30
loss(es),
      real losses in an org are sums never made, 390
      speed of action determines degree of loss or gain, 125
LRH; see Hubbard, L. Ron
LRH Communicator,
      acts as arbitrator on conflicts regarding Estos' duties,
            302
      ensures Exec Esto is posted, 301
      is administrative senior of Exec Esto, 302
      personnel demands and, 302
      sequence of posting of, 429
      uses Esto system to carry out his purpose, 301
luck, data analysis and, 84
Lycurgus, 63

machine(s), machinery,
      are just tools, 450
      can raise a standard of living by assisting in produc
            tion, 450
      can't do Man's living for him, 450
      don't ever take one apart that is running well, 178
      don't wreck one machine to get a part for another,
            178
      druggie's dream and, 450
      permit increases in population, 450
      two products that any machine has, 344
      when to repair, 178
machine age, real harm of the, 450
mad, percentage that are mad in any organization, 362
madman, madmen; see also insane; psychotic; suppressive person can't
   tolerate pluspoints and doesn't see them, 83 leaders listening to advice
   of, 44
magic,
      growing evidence of magic of evaluation, 148
      real Why and, 74
magic carpet, real Why is like a, 72
major general, takes 28,000 casualties in battle to make a, 72
major target(s),
  definition, 475, 478, 485 example, 475, 485

529

Man, mankind, humanity, human race; see also civilization; culture; group;
individual; people; society; third dynamic competence and effectiveness
reduced by false data, 269 defeatism and, 43 destroyed planet and, 393 does
not seem to observe the obvious, 226 existing scene of Man's activities, 43
false data clogs up his ability to think and learn, 269 gets dedicated to
his own pet theories very easily, 84 has lacked any road out or the
technology to put him on it, 44 how Man flounders, 337 idea of accepting
Man as he is, 43 increasing the ability of individuals and the human race,
269 instinctively uses an org board and protests the lack of one, 341
irrationality and, 43, 44 is as successful as he adjusts environment to
him, 392 justice, Man handles it badly, 391 justice, why Man cannot be
trusted with, 54 living lives of quiet desperation, 43 machines can't do
Man's living for him, 450 men who live "only for self" don't live, 49 one
whole religious order preached the necessity to accept Man as he is, 43
plague of, 43 11 practical man" was once held in contempt, 30 responds to
therenesses and doesn't respond as uniformly to not-therenesses, 59 seeming
inability to avoid brotherly slaughter, 43 succeeds only in presence of
huge affluences or extraordinary personal leadership, 337 ten to twenty
percent do not want the group or org to succeed, 397 theory that Man should
be kept ignorant, 8 variable called Man, 397 VFP of, 386 worst difficulty
is his inability to tell the important from the unimportant, 475 wrong
source technology that is destroying Man, 64 your fellow man as a petty
detail, 354 management; see also administration; establishing; organizing;
production abusing statistical management, 427 Admin Scale and, 377
catastrophes and successes, what they are explained by, 62 common
denominator of stat pusher, stat ignorer and stat faker is an absence of
skilled management, 426 definition, 377 four-pronged action in operating
orgs, 133-134 how finance becomes management, 390 informed, trained top
management, 371 irrational think affecting anyone on management lines, 7 it
isn't labor against management, 338 labor-management hurricanes, major
cause of, 366 organizational decay and, 370 policy is set by, 369-371 staff
demanding orders from, 365 stat management, 427 successful management, what
it can only be founded on, 336 success of strong central management, 369
top management and managers must know policy, 371 usual reason for errors
made in, 64 VFPs must be known, established and defined by, 371 what you
use to manage a production scene, 427

SUBJECT INDEX

management organization(s),
      handles messages as principal flow particle, 238
      schedules and, 238-239
      service org vs., 238
management units, daily pounded with false economic
            data, 449
manager(s),
      logic used by, 8
      most dangerous worker-manager thing to do, 51
      reaching wrong conclusions and taking incorrect ac
            tions, 8
      we are all managers of particles, 354
managing, working and, 51
manpower, waste of, unless one knows VFPs, 372
Manual of Justice, investigation and, 55
marble orchards, Europe has excelled in development of,
            43-44
market, org which never markets or advertises their
            products, 275
Martian, tracing down what's out on this planet, 28
master program sheet, 78
material(s),
      course materials missing or too few, handling, 225
      lack of full hats with checksheets and packs, Why of,
            467
      person does not know what the raw materials of his
            job are, handling, 298, 446
      when he can't get through a specific drill or exercise in
            his training materials, suspect false data, 263
mathematics,
      logic and, 8
      no formula will give an answer better than the data
            being used in it, 13
maxim, first maxim of a group, 389
mechanical, never unmock a working installation in
            mechanical matters, 423
media, false data and, 263
membership, requires individual and team training, 384
memory,
      org without files has no, 187
      person without memory is psychotic, 187
men; see Man
mental healing,
      attempts by "authoritarian" people to obscure ideal
            scene of, 38
      existing scene of, 38
      taking over the whole field of, 476
      technology of the mind was the missing data, 39
mental image pictures, discovery of, 57
mental treatment, failures of people in, 486
mere explanation(s),
      definition, 62
      does nothing at all and decay continues, 62
      example, 62
      organizational troubles and, 63
mest,
      ability to handle and control it, 392
      public knows us by our, 356
mest universe; see universe
meter; see E-Meter
military situations, handling, 15
millennium, industry spent on wrong objectives would
            light the world for a, 61
mind,
      as a computer, 13
      capable of being logical, 13
      fallacy of the, 13

530

mind (cont.) operates toward logic, particularly in classes of things, 31
orderly frame of, 297, 445 psychiatrists as the "reliable sources" on the,
20 Signiund Freud's texts on the, 263 technology of the mind was the
missing data, 39 with wrong answers removed becomes brighter, IQ soars, 13
mini hat, mini batting,
expeditors and, 471 gradient of, 473 minimum; see irreducible minimum
MI-6,
mention of, 16 Philby and, 18, 20 mission(s), why they fail, 141 mission
operators, Debug Tech Checklist and. 278 mistake(s); see errors mistaken
identity, wrong target and, 61 Mis-U; see misunderstood word
misunderstood word(s), misunderstood(s),
      aberration and, 200-201
      antagonism due to, 80
      barrier to being able to use data analysis, 80
      bogged student, symptoms of, 226
      boredom due to, 80
      can prevent a person from understanding the remain
            der of what is heard or written, 260
      complexity and, 260
      confusions and, 260
      Crashing Misunderstood; see Crashing Misunder
            stood
      cycles of action and, 260
      data analysis and, 80
      deafness and, 260
      debugging and, 272, 273, 274, 280, 282, 283
      disassociation between the definition and the physical
            universe, handling, 281
      Esto and, 200-201
      evaluators and, 85, 221
      example, 361
      failing to name the product and, 256
      False Data Stripping and, 268
      getting into a lot of think-think and unnecessary sig
            nificance due to, 261
      handling MUs on orders, 272, 273, 280
      he is rejecting the material he is reading or the defini
            tion of the word he is clearing, handling, 266
      hostilities come out of, 7
      how to handle, 80
      inability to learn or to apply and, 269
      in Data Series, 75
      lacking a sense of organization lies below the level of
            Mis-Us, overts and withholds and PTSness, 261,
            276
      makes a missing datum, 29
      no organize and, 261
      no-product situations due to, 260
      not confronting and duplicating in an area due to, 261
      organization misunderstoods, 361
      organize, organize, organize due to, 261
      Org Officer and Qual worry about staff member's
            MUs, 289, 437
      overts and, 473
      people who don't complete cycles of action on certain
            subjects have a Mis-U on them, 260
      perception shut-offs due to, 260
      person is not duplicating the material he has studied
            despite Word Clearing, handling, 266

SUBJECT INDEX

misunderstood word(s), misunderstood(s) (cont.)
      person will not necessarily read on something that he
            believes to be true, 266
      poor eyesight and, 260
      reasonableness or nonconfront and, 29
      reason they were not regarded as a barrier to study, 29
      sight, sound and even touch can be shut off by, 260
      total organize and, 261, 275
      unacceptable post product or no product and, 361
      understanding and, 361
      upset due to, 80
      verbal tech and, 135
      word not reading on the meter because the person
            "thinks he knows," 262
      work and, 200-201
monetarist, 451
money; see also economics; exchange; finance; gross in
            come; income; pay; prosperity
      abandonment of making money, 41
      answer to not having, 425
      beans, money regarded like so many beans, 389
      cannot appropriate or apportion funds without
            knowledge of VFPs of the activity, 372
      desirable product and, 345
      even a pool of money has to have a product sequence
            or it vanishes, 345
      finance ceasing to deal in its own commodity
            money, results of, 390
      fixation on making money, 41
      how it can actually prevent delivery, 389
      if there are no real hats there will soon be no money
            of any value and no bread, 329
      interchangeable for commodities, 389
      lost or wasted on plans, 484
      lot of prior products to the product money, 344
      Lycurgus and, 63
      only real crime for which one can be punished by
            governments of today is lack of money, 425
      org making hundreds of thousands, 234, 418
      product sequence necessary to obtain money, 344
      result if finance people don't really know money, 390
      Sparta and, 63
      wrong Whys and, 63
monopolies, factors causing troubles for, 362
morale,
      achievement of one's purposes and goals, high morale
            and happiness, 269
      Admin Scale out of balance and, 391
      "bad morale," 337
      comfort and sloth and, 391
      continuous assault on public morale occurs in the
            press and other media, 382
      cope and, 145, 303, 452
      detestation of high morale as a third dynamic psycho
            sis, 382
      exec won't have any morale until he's functioning,
            218
      getting roaring, high-morale production, 277
      good vs. bad morale, 351, 352, 391
      groups and, 391
      highest morale I have ever seen was amongst a
            furiously dedicated common-purposed group, 391
      ideal scene and, 25
      "idle rich" and, 391
      insane few vs., 382
      is made of common purpose and obstacles overcome
            by the group, 391
      low morale, cause of, 278, 470
      organization and, 350-352
      org board and, 342

531

morale (cont.) production and, 145, 303, 452 production is the basis of,
171, 278 Product Officer sets pace of org's production and,
            290,438
      Sanity Scale and, 380, 382, 391
      to raise morale, organize. 345
      VFP and, 405
      what it is made of, 391
      when a person becomes productive his morale im
            proves,206
      willingness is a factor in, 350
motion pictures, fixating attention, 60
motive, sanity and insanity are matters of motive, not rationality or
   competence, 405 motor, Scientology 8-80 discusses base of motor, 410 MU;
   see misunderstood word mud pie maker, 384
multiple report(s),
as a data system, 20 five informants could all have heard the same lie, 20
how propaganda spokesmen use this system, 20 if a report is heard from
several areas or people it is "true," 20 murder, government's highest skill
is, 354 music, has a positive role in a society, 50 musical chairs; see
also transfer
  definition, 423 evaluations and, 107 most destructive action to an org's
  stats is, 423
  org collapse and, 230, 414 resulting from HAS not doing basic usual
  actions, 461
stemming from social aberration, 410 suppressive or idiot and, 230, 414
unstabilizing of areas by, 410 musters, 160 mutiny, lack of a hat and, 335

Napoleon Bonaparte,
defeat of, 338 only skills of, 338 nation; see country
native state, in a native state a being detests illogic and rejects it, 99
   native think, evaluation and, 98
natter, seeing something wrong without seeking to correct it degenerates
   into mere faultfinding and, 39 navy; see United States Navy neatness;
   see order necessity level, amazing how high necessity level can be
   raised, 202 need, handling and, 36 neglect, hat not worn through
   neglect, 464 Nero, Roman Empire and, 337
network, how HCO establishes an international network of flows amongst
   terminals, 409 neurosis, definition, 43 neurotic, third dynamic activity
   can be, 43 news media,
  not in itself bad, 16 psychotic when irrational, 16
newspaper(s), press-, see also newspaperman; reporter crime and, 26
[pic]
SUBJECT INDEX

newspaper(s), press (cont.)
      distort scene toward raving insanity, 26
      false data and, 263
      governments think newspaper stories are public opin
            ion, 51
      ideal scene of the citizen vs. scene depicted in, 26
      native logic of people and, 26
      outpoints and, 26
      usually devoted to propaganda, not news, 16
newspaperman, newspapermen; see also reporters governments are advised by,
  26 how they observe, 26 world's worst observers, 26
New York, Tammany Hall and, 23
Nicholas of Russia, Napoleon's defeat and, 338
night,
      black night turned to broadest day, 148

                                   observation, observe, observin
                                     lazy way, 57 must be continuous for
                                     siti observer has to be sane to one
                                     either has a numerical
                                      vation, 71 utilizing observations to
                                     ge way to observe, 57
                                   observer(s), has to be sane to sanely ob
                                     what an observer who has
                                   OCA; see Oxford Capacity A
       OEC Volume 0,
            Esto and, 154, 173
            gives excellent background
                  173
            will unsnarl a lot of odd id
  last time night's curtain began to fall on freedom, 357      OEC Volume 1,
  Esto and, 155
noise; see also confusion; developed traffic definition, 468 dev-t and, 160

                                   OES; see Orga
                                   OES Org Offic
           Org Office
 dropping out when hiring, training, apprenticeships offense(s),
      and utilization are in, 468
 estimating the amount of noise in an area, 360, 468
 Esto and, 160
 far exceeds actual traffic in some divisional areas, 468
 proper organization eliminates noise, 468
noncompliance,
  Liability for, 205 vital target accomplishment vs., 475 why we are very
  hot on noncompliance, 480
nonconfront,
executives and, 216 group member and, 397 misunderstoods and, 29
nonoperational, definition, 178
normal,
  how fixed idea appears normal or reasonable, 24 psychologist decided he
  could not define normal, 24
note, staff free service done by invoice and legal note, 334
not-thereness, Man responds to therenesses and doesn't respond as uniformly
   to not-therenesses, 59

olmosis, definition, 226
observation, observe, observing; see also confront. inspection; looking;
   perception ability to observe and handle things, 23 accuracy and, 75
   accurate observation, conditions necessary for, 23 by stats, reports,
   inspections, 197 confirmed observation and intelligence services, 18
   data analysis and, 23, 36 data is observations leading to investigation,
   77 discarding areas, 57 errors, reason for, 22-23 evaluation and, 69
   evaluator and, 83 executive and, 197 familiarity and, 22 fixed idea
   blocks the existence of any contrary observation, 24 HAS and, 472 heart
   of Observe is accuracy, 75 inability to, 67

doing targets in co making mistakes actionable, 315 misfiling, 228 offices,
neatness and off-line, despatch system a example, 356 people who are al
phone and, 356 omission(s), not seen as actual outnesses that wo are
omissions, I toughest outpoint omitted data, adequate data and biggest
"omitted d dropped time as a failure to discover incorrectly includ is what
pulls an in knowledge of the missing omitted d most overlooked o runs close
second toughest outpoint omitted fact, exampl one-world do-gooders one-
worlders, educati 381 on-the-job training, d 0/0; see Organizing operating,
operationa definition of opera fact that somethin can outweigh u 25 keeping
mechanic~ operating target(s), definition, 481, 48 normally includes be
complete, 48 primary targets an set with no inspect issuing orders that
demand close observation and Operating Thetan, execution, 7

532

data out of OT VIII, 486

SUBJECT INDEX

Operating Thetan (cont.) definition, 476 gradient scale of, 476 one is as
  OT as he can cause things, 476 OT Formula: Cause, 476 OT orgs, 475 OT
  Scale, 476-477 spectator vs., 476
Operations Esto, 154
opinion(s),
      acting on opinion, Man's largest and most unjust
            fault, 51
      definition, 4
      effects of using opinion, 51-52
      evaluation correction should be a fast, helpful line.
            strictly on-policy, no opinion, 110
      example, 5, 51-52
      fact vs., 4, 6, 7, 146
      false reports and, 51
      governments and public opinion, 51
      newspapers and public opinion, 51
      prejudices and, 51
      public opinion; see public opinion
      social scene and. 51
      wars and revolutions stem directly from use of, 51
      what happens when one depends on, 41
      what opinions tell one, 42
opposition, opposing, attack; see attack cycle of inclusion and, 384
  discussions with persons opposing Scientology, 487 dissemination to the,
  487
optimum, change from the, 38
order, orderliness; see also organizing; establishing area or individual
  with no concept of order, handling, 300,448 definition, 295, 443 disorder;
  see disorder disorder vs., 295, 443 example, 295, 443 inspection to
  determine area's knowledge of basics and its orderliness, 297, 445
  neatness of quarters, 356 orderly frame of mind, 297, 445 org clean and
  attractive enough not to repel its public, 118 personal sense of order is
  essential in getting out products in an area, 295, 443 production and,
  300, 448 tools and, 296, 298, 4445 446
order(s),
      Admin Scale and, 376
      basis of an unreasonable or unworkable order, 10
      by implication an order goes from a senior to juniors,
            367
      can simply be a roughly written project, 76
      clear orders, reason for issuance of, 7
      confusion from reversal of---policy"and "orders,"
            365
      cross order; see cross order
      deal only in orders and leave nothing to interpreta
            tion, 7
      debugging orders, 272-273, 279-280, 377-378
      definition, 76, 366-367, 368
      demanding that an order is fully understood before it
            is executed, 7
      designating what the sphere of orders will be and
            what they will be about, 367
      disestablishment and lots of, 171
      Esto and, 170
      following anyone's orders, reason, 32

533

order(s) (cont.) from proper sources, 32 giving an order for a given time
does not make a perpetual order, 146 hat survey for orders by Esto, 170
"Hey You" org and, 97 How to Defeat Verbal Tech Checklist and. 272 if it
isn't written it isn't true, 272 illegal orders, handling, 280 issuing
orders that demand close observation and execution, 7 jammed comm lines
and, 125 license to issue an, 367 lumping all seniors into order-issuers,
367 misunderstoods on orders, handling, 272, 273, 280 no exact English
words for, 365 people requiring orders, reason, 170 people tend to take
orders from anyone or anything in a poorly organized area, 103 perpetuating
an, 146 policy and, 365 products and, 170 program step authorizes person or
unit (named) to do the step or issue orders to do the step or even write a
project and get it done, 77 quickie Product Clearing resulting in orders
having to be poured in, 173 resolution of dev-t, down stats and orders
flying around, 174 routes of handling are not orders to handle but
directions to go, 354 some program steps are so simple that they are
themselves an, 76 staff taking orders from anyone, 171 standing orders vs.
orders given on one occasion to fit one circumstance, 170 too many orders
drifting around which haven't been executed, 125 what gives one the right
or authority to issue an order, 77, 367-368 why it can be issued, 367 wrong
source and, 64
order source, relay points and lines between policy and order source and
   the scene itself, 87
organism(s), any organism must have a potential of survival, 49 decline of
  survival is attended also by outpoints, 26 must be viable, 49 prediction
  and, 52 somewhat interdependent upon its neighbors, 52 tend to survive, 26
organization(s), org(s); see also business; civilization; company; country;
   culture; group; society; team; third dynamic aberration of, 375 actions
   of, 118, 353 Admin Scale, 376 aesthetics and, 235 agreement factor, what
   it consists of, 400 analysis of organization by product, 346 analyzing
   an, 353 apprenticeships and, 380, 381, 385-386 area or individual
   creating problems and demanding solutions to them, handling, 275, 285 as
   a dynamic activity, 316 badly organized, badly hatted, badly trained
   group is at each other's throats continually, 336 bad repute, reasons
   for, 173, 362 beans in and beans out, 389, 390 be-do-have and, 352 books
   may never be given away by an, 334 booms and depressions of, 149

SUBJECT INDEX

organization(s), org(s) (cont.)
      building an ideal org, 118
      built of people, 176
      business is always there, 118
      catastrophes are all explained by three types of Why,
            62
      causes of failure in an, 398
      clean and attractive enough not to repel its public,
            118
      clean and neat, 235
      clearing a group, steps, 376
      cogwheel type, 353
      collapse of, 230, 339, 414
      competence, key to, 398
      confidence in one's teammates as a factor in org sur
            vival, 457
      confusing comm line with command line, 195
      counter-policy and aberration of, 375
      cycles of lowered condition and raised condition, 393
      data analysis and ideal organization, 15
      death rattle of, 385
      debugging a lack of products and accomplishments of
            an org or post, 278
      decay, list of causes, 370-371
      decline of survival is attended also by outpoints, 26
      declining orgs, Why of, 473
      definition, 353
      delivery; see delivery
      democratic org, 354
      department; see department
      deputy system and, 385
      detecting org where posts are not grooved in, 324
      dev-t comes only from an unhatted, untrained org,
            162
      division; see division
      dog's breakfast instead of an org, handling, 323
      downfall of most orgs, reason for, 178
      downtrends and uptrends of, 393
      each part has its own ideal scene and statistic, 50
      earliest system in orgs, 250
      efforts to mimic the group's tech destructively and set
            up rival groups, 383
      eleven make and break items of an, 380
      environmental control, 392
      environment, Scientology org becoming cause over,
            232,416,477
      establishing the org; see establishing
      Esto system, putting it in an org, 229, 413
      eval probably not saving the bacon of an org for the
            next two years, 133
      examples, 316-318
      exchange and, 405
      exchange oriented, 255
      exclusion and, 381, 383-384
      Exec Esto holds form and lines of, 168
      Executive Director commands the, 151
      expansion; see expansion
      factors of production, 346-349
      factors that cause bad repute, 362
      factors that form core of all organizational situations,
            403
      factors that give the most problems in an. 403
      failure points of, 380
      failures, Why of, 370
      false economic data and, 449
      fast flow hiring and, 234, 418
      faults that must be present when an org doesn't
            boom, 475
      field members and, 384
      files, value of, 186, 187
      final product of, 360
      finance and, 380, 389-390

organization(s), org(s) (cont.)
      form; see organization form
      forming, 465
      four-pin structure of your org drive, 134
      four products of an, 347
      four-pronged action in operating orgs, 133-134
      FSM bonus awards to, 334
      function has to be valuable, 322
      fundamental outnesses in an, 323
      getting an org to function, steps, 322
      great orgs, how they were built, 233, 417
      growth depends wholly upon inclusion, 383
      handling any insufficiency of viable products coming
            from an, 271
      handling the business of the, 118
      hats and, 355
      hats are why an org runs well when it does, 325
      HCO establishes the, 409
      HCO has the incoming and outgoing flow lines, 409
      HCO has the posting of the org board and designat
            ing the spaces in the org, 408
      heart of it in running orgs, 363
      helping vs. hindering getting the work done, 354
      "Hey You" org, 97
      hiring and, 380, 383-384
      holding your job in a Scientology org, 355
      how an org almost runs itself, 429
      how first Prod-Org Officer system unmocked an org,
            177
      how often an org needs to be evaluated, 132-133
      how the parts of an org separate into classes of data,
            actions or items, 32
      how to knock orgs out of comm, 16
      ideal org and data analysis, 15
      ideal org, definition and description of, 118
      ideal or theoretical structure, 15
      ideal scene for, 162
      including vs. excluding people, 383-384
      income; see income
      indicators of, 17
      industrial ideal vs. Scientology org, 353
      infinite expansion, 412
      interchange and, 406
      is our best chance to get the most done, 357
      justice and, 380, 382, 391
      key vocabulary of, 363-364
      laborers and, 354
      law of irreducible minimum and, 388-389
      live vs. machine org, 353
      location of, 118, 235
      lot of busyness but not much havingness, reason for,
            359
      lower orgs are depended upon to continue to flow
            upward to higher orgs, 173
      machine org, 353
      making a group into an, 401
      making an org a pleasant effective group, 368
      management organization; see management organi
            zation
      managers of particles in a, 354
      manning up an, 429
      mechanisms of setting policy must be understood by
            all members of, 371
      misunderstoods, 361
      morale; see morale
      motionless org, example of, 316
      motionless org has a failed purpose behind it, 475
      musical chairs, effects of, 230, 414, 423
      MUST targets for an, 477
      neurosis and psychosis in an org, definition, 43
      never marketing or advertising their products, 275,
            284

534

SUBJECT INDEX

organization(s), org(s) (cont.)
      never unmock working installations, 423
      noise and, 468
      no laborers in a, 354
      no limit to size of, 412
      nonproducing area, handling, 277
      no org board, effects of, 317
      not doing well due to not enough personnel or too
            many personnel, 247
      not producing something valuable enough to inter
            change will not be supported for long, 407
      number of terminals and communication lines united
            with a common purpose, 353
      only an org at cause can reach and control, 232, 416
      only those who oppose their own survival resist a
            survival producing org, 384
      optimum org, 354
      organizing an org; see organizing
      org board cutatives, effects of. 332
      OT orgs, 475
      OT Scale and, 476
      our best chance to get the most done, 357
      overt products making org difficult to handle, 360
      particle motion and change and, 353
      pattern of an, 354
      percentage that are mad in any org, 362
      perfect org, what it is, 354
      personal aberration and, 361-362
      personalities who don't want success for group or,
            397
      person doesn't know what org he's in, handling, 297,
            445
      posting from the top down, 249
      posts and, 353-354
      prediction and, 52
      price cuts, why they damage orgs, 334
      processing may never be given away by an, 334
      production; see production
      production areas are the most important, 387
      product laws apply to both live and machine orgs, 353
      product of the org, what it is regulated by, 348
      promotion and, 380, 381, 387
      properly product cleared org, what it does, 214
      public demand and, 130
      purpose of, 288, 436
      putting an org in Power, 411
      quality of, how to maintain, 385
      real losses in an org are the sums never made, 390
      reason things do not run well in, 325
      recoveries come from finding the real WHY and cor
            recting it, 63
      repair of the, 348
      robot orgs, 354
      routes and exact procedures becoming unworkable,
            handling, 354
      routing and, 236
      run by a committee but without a head of org seldom
            succeed, 249
      running better on less people, 230, 414
      sales and, 380, 381, 387-388
      sane org, answer to, 411
      sanity in an org, definition, 43
      Sanity Scale for the third dynamic of a group, 380
      schedules, importance of, 238
      sequence of hats org takes over from ED, 430
      service organization; see service organization
      Service Product Officer and, 290, 294, 438, 442
      service to public is reason org is there, 293, 441
      situations, why orgs get mired into, 36
      situation where someone does not organize any cor
            ner of his area or work or organizations or lines,
            handling,276

organization(s), org(s) (cont.)
      slump, what it can be traced to, 325
      society's fancied rulers or enemies and a successful
            organization, 398
      space requirements of, 118, 235
      speeding up an, 175
      squirrel administrators in, 396
      staff that hasn't any idea of how a real org should
            run, 22
      standard of living of, 451
      state of, 472
      statistics; see statistics
      straightening out upset area of surrounding public,
            149
      succeeds or fails to the degree its individual executives
            and staff members can measure up to the OT For
            mula: Cause, 476
      successes are all explained by three types of Why, 62
      successes, key to, 398
      successful org vs. a limping scene, 397
      successful org will be fought, 398
      success points of, 380
      survival of, 457
      survival of individuals in orgs, 457
      "taking in its own laundry," 354
      tend to survive, 26
      ten points where org breaks down, 323
      theory of Scientology orgs, 353
      there has to be someone responsible for the whole
            org, 249
      things that will shatter an, 463
      to get production one must have an, 404
      tough organization, what makes a. 457
      training and, 380, 384-385
      trouble by backlogs, 173
      troubles, nine reasons for, 362
      troubles worsened by using mere explanations or
            wrong Whys, 63
      unhatted org goes weak and criminal, 234, 418
      unwise or unset policy, effect of, 371
      utilization and, 380, 381, 386-387
      VFP of an org or management unit in Scientology,
            451
      VFPs must be known and agreed to by all beings in
            the, 371
      VFPs unwisely, incompletely and imprecisely set,
            effects of, 370
      viability of an, 322-323
      vital targets and, 475-476
      Volume 0 OEC gives excellent background of how a
            basic org works, 173
      we are in the business of a bettered world, 426
      we are in the business of people, 426
      weird solutions to running a disorganized org, 324
      what happens when HCO uses the org itself as a
            source of personnel, 408
      what happens when the 12 factors of production are
            not known, 349
      what is your job, 355
      what it takes for an org to produce, 234, 418
      what it takes to make an org go right, 475
      what one consists of, 401
      what one really is, 316
      what puts the tombstone on any, 54
      what the major sequences and programs of a group
            are, 336
      what to do when things are really going bad in, 208
      who does the work of an, 354
      whose admin or body lines are being violated will
            disestablish, 178
      why "standard business practices" do not work in
            setting up an, 238

535

SUBJECT INDEX

organization(s), org(s) (coni.)
      without evaluated pushed programs for that org, tend
            to fail, 136
      without files has no memory, 187
      without its CF up-to-date and used is neglecting its
            departing traffic, 236
      working installation; see working installation
      worthwhileness of the, 383
      wrong sequence of manning, effect of, 429
Organization Executive Course; see OEC
Organization Executive Secretary; see also Chief Officer
      as a Product Officer, 251, 252, 255
      ensuring volume and quality delivery and new people
            into the org, 255
      in charge of the functions of the last four divisions,
            250
      org board position, 251
      title became Chief Officer in the Sea Org, 250
Organization Executive Secretary Org Officer,
  Esto posted as, 251, 252 post reinstated, 255
organization form (pattern), form of the organization; see
            also establishment; lines; organizing; organizing
            board
      bodies are the most likely particle to erode or knock
            out org form, 238
      closing of lines, effect of, 239
      comm lines and, 354
      definition, 235, 240
      Dept 1 and, 304, 459
      departing traffic must be guided, 236
      design of space and flows must deal with public
            bodies, 237
      "doesn't know how to play the piano" and, 240, 419
      dummy runs and, 237
      establishment and, 235, 240, 419
      Esto and, 238, 241, 304, 420, 459
      flow lines and, 235
      flow plans and, 237
      hatting and, 237
      hold the form of the org, 235, 240, 338
      how a Scientology org goes together, 242, 421
      internal lines and, 236-237
      must be drawn up as org boards, flow plans and
            terminal location plans, 237
      Reception and, 236
      routing forms and, 236
      schedules and, 238-239
      service org and, 238
      space and, 235
      specialists and, 240, 419
      terminals and, 237
      times of much activity and, 304, 459
      to have any form at all an org must have space, 235
      traffic, particles, flows, have to be guided, 236
      use of, in making stats recover, 467
      what can happen if org form is not held, 241, 420
      what it must include, 236
what the organizational pattern does, 354 why "standard business practices"
do not work in setting up an org, 238 organization pattern; see
organization form
organize, organizing, organization; see also establishing; batting; order;
   Organizing Officer; training Admin Scale and, 376-377 bad vs. good
   organization, 352 basic principles of, 316-319 basic protest of people
   is lack of, 351 be-do-have and, 359 beingness, doingness and havingness
   brought about by, 352

536

organize, organizing, organization (cont.) bettering things by knowing how
to organize, 351 building an ideal org, 118 cope and, 145, 303, 320, 321,
326, 327, 330, 452 democratic organization, 354 description, 145, 303, 339,
452 disorganization; see disorganization do not go for an all-organize or
an all-production handling,276 end product of, 321 essence of, 457 Esto
and, 307 examples, 258 examples of lack of, 258 examples of organizing when
one has many hats, 340 factors that one works on constantly in organizing,
404 first question one asks in organizing, 358 freedom and, 321 getting
stuck in organize, 174 gradient scale of, 326 greatest single confusion in
subject of organizing, 365 hats and, 340, 341, 404 have the tech of a job,
plan it, get the materials, and then do it, 145, 303, 452 HCO and, 292, 440
HCO Area Sec functions differentiated from Org Officer functions, 469 how
it could go wrong in organizing an org, 322, 323 how to organize an org,
322, 353 if one organizes only, he will get no product, 145, 303, 452
immediate organization for production, 133 improving an existing product
by, 340 inadequate organization to get the product, handling, 276, 286
inadequate or unknown organization tech, 362 increases production, 468
irrational demands to only produce, 276 is not an end-all, 404 is the know-
how of changing things, 351 is worked on by a group, not ordered under pain
of death, 352 key vocabulary of, 363-364 lacking a sense of, 276, 286
misunderstoods resulting in organize, organize, organize, 261 morale and,
345, 350-352, 380, 391 must result in production, 404 no grasp of the
concept of, 286 noise eliminated by, 468 no organization, handling, 276,
286 no organize and misunderstoods, 261 one of the most valuable tools of,
377 opposed by those who have reason to fear others, 352 organizational
genius, what it is composed of, 320 organize back from the actually
produced product, 406 organizing an org, 353 org board and, 316-319 Org
Officer and, 305, 453 Org Officer or HCO and Qual worry about organize,
organize, organize, 292, 440 overts and withholds preventing organizing,
261 personnel, hats, lines and, 404 product and, 339 production and, 133,
145, 303, 452 production vs., 276, 469 Product Officers who don't know how
to, 258 quality product and, 345 railroads and, 345 reduces effort, 468

SUBJECT INDEX

organize, organizing, organization (cont.)
      relationship to production, quality and viability, 406
      sanity and, 360
      second target is organizational, 133
      secret of a group's strength lies in, 352
      sequence and relative seniority of subjects relating to,
            376
      signs of a badly organized group, 457
      small organized group can conquer the disorganized
            billions, 352
      spending time organizing in different ways, 259
      steps of, 319
      steps to organize an org, 322
      survival and, 457
      total organize, handling, 275, 285
      what it consists of, 339
      what it requires to organize an org, 353
      when it has value, 404
      where the HOW of organization is covered, 258
      why one organizes from the final product, 359
      you can change someone upward with, 352
organizer, logic is vital to an, 8
organizing board, org board; see also flow chart; organi
            zation form; posting
      antithesis of an org board is confusion, 321
      any old org board is better than no org board at all,
            320
      basic ingredients of, 359
      be-do-have and, 358-359
      best to study Org Series to do org board well. 468
      bodies of data and, 32
      capable of expanding to 200,000 staff members, 412
      change and, 317, 319
      chaos and, 338
      commonest fault in, 340
      comm requires terminals and an org board-so that
            flows can occur, 408
      company and, 319
      complement and, 247
      completeness necessary in an, 333
      confusion about org boards, handling, 456
      count the products correctly and develop hats to
            attain them, 344
      cutatives, 331-333
      defining divisions's product before being able to post
            the, 455
      definition, 319, 341, 455
      Dept I revising the, 304, 459
      determining org board weaknesses, 171
      diagrams, 150, 251, 316
      doing it backwards, 358
      don't post a name for every post, 332
      dreaming up a new, 339
      drilling of, 160, 161, 163, 217, 219, 237
      each division is to have a completed org board, 468
      earliest system, 250
      effect of org board on a product and production, 455
      effort to belong or be part of, is expressed by an, 342
      essence of organization, 457
      Estos' org board, diagram, 150
      evolution of, 250, 331
      examples in history, 337
      existing org board, construction of, 210
      flows and, 317-319, 408
      function org board, construction of, 211
      functions of activity must all be expressed on,
            331-333
      getting work done and, 456
      green crew member and, 465
      hats and, 210, 335-338, 342, 455
      hats are in flow sequence on an, 455
      hats, programs and, 336-338

537

organizing board, org board (cont.) HCO has the posting of the, 408 "hey
you! org bd," 339 ideal org and, 118 individual or small group and, 342 is
a list of hats with seniorities, 455 is a perpetual combination of flows,
319 is the pattern of the terminals and their flows, 408 keeping everything
ever on the, 332 knowledge of org board permits crew to push in the lines,
465 lack of org board, effects of, 317, 341-344, 360 losing an org board,
effects of, 339 losing past functions off of, 331-333 major function,
action or post left off an org board, effects of, 331, 332, 339 Man
instinctively uses an, 341 manning up an org, 429 morale and, 342 most
policy is built on the 1965 Saint Hill org board, 212 motionless org board,
example, 318 much greater effort to get anything done when there's no, 341
must be a representation of what's in the org, 408 must provide for pulling
in the materials, disposing of the product and being paid for the cycle of
action and its supervision, 319 necessary to have and know an, 333 nine
divisions on, 333 no group product without an, 341 no reason not to put
everything on an, 332 one will wind up single-handing any post he has not
org boarded and hatted and programmed, 338 org cannot be posted with gaps
between top or lower levels on, 249 org form and, 237 out-reality on, 375
overload caused by the unknowns on an, 333 overload of a post traced to
lack of, 330 overloads due to omitted functions, 331 personal org board,
example, 320-321 poor final products due to lack of, 360 poor org board,
results of, 342 posted by work load, 332 posting an, 211, 456 production
and, 456 production improvement and, 468 product of each hat on the org
board adds up to the total product, 341 product volume and quality depends
upon, 342 reconciling Prod-Org, Esto and older systems, diagram, 251
redoing org boards, most serious blunder in, 331 redrawing an org board,
commonest fault in, 339 reduces "noise" when well done and known, 468
revolts manned by people not on the, 341 routing and, 316, 319 salvage of,
332 Service Product Officer makes org board work, 289, 437 seven division
org board is present even in organizations that know nothing of it, 250 six
dept org board, 212 smaller the group, the more vital the org board, 342
specialists and, 240, 419 staff has to be checked out on it, 327 standard
admin and, 396 standard solutions to continuing problems and, 397 survival
and, 457 terminals and, 318, 408 throwing away an, 339
[pic]
SUBJECT INDEX

organizing board, org board (cont.)
      title org board, 211
      training and, 342
      unposted or unreal, effect of, 455
      up-to-date, 118
      US government org board, 326
      value of an, 341
      VFPs of a division should be on, 370
      VFPs of org should be on org board in a glaring red out-basics, 296,
444
            list, 370
      way out is to organize the org board and hats while
            you cope, 330
      what happens when one doesn't hammer away to get
            in org boards and hats and sequences and pro
            grams, 338
      what happens when the head of something doesn't
            know about hats, programs and, 338
      what it must provide for to be practical, 319
      what it shows, 341, 408
      what org board must include recognition of, 319
      what underlies the reason why org boards are ' to
            some degree, in disuse, 247
      which only give terminals usually will not flow, 318
      why any amount of effort to work out, make known
            and use a proper org board is justified, 341
      why you have to have an, 408
      you cannot work out an org board until you have
            counted products, 344
Organizing Officer; see also establishing; Establishment
            Officer; batting; lines; organization form; organiz
            ing; organizing board; training
      C/O's or ED's deputy is the, 152
      don't approach HASes to organize, 305, 453
      duties covered in FEBC tapes 1-7, 151
      especially has to know how to get a product, 258
      Esto vs., 149
      functions and responsibilities of, 151, 305, 426, 453,
            469
      handles lack of uniformity of org routing lines, 292,
            440
      handling for a grossly overloaded key post, 458
      HCO Area Sec differentiated from, 469
      HCO Executive Secretary Org Officer, 251, 252, 255
      HGC line and, 402
      how he should be operating, 288, 436
      how they prevent HCO from forming, 305, 453
      instant organization and, 305, 453
      making him the Esto, effect of, 149
      must be able to instantly spot when a line is being
            abused or ignored, 290, 438
      organizing and, 292, 305, 440, 453
      organizing for immediate production, 288, 436
      org boarded in Dept 19, 152
      Product Officer and, 150-151, 305, 453
      routing forms and, 290, 438
      Service Product Officer and, 288, 290, 292, 294, 436,
            442
      taking over posts for 48 hours, 458
      tech of the, 250
      what he is there for, 426
      what study is recommended for full understanding of
            actions of, 288, 436
      works on getting more immediate resources, 292, 440
      worries about staff member's MUs, 289, 437
Organizing Officer system, Esto system is really the, 250
org board; see organizing board
Org Exec See; see Organization Executive Secretary
Org Officer; see Organizing Officer
Org Program No. 1, little org builds up from, 212
Org Series, mainly applies to live (not machine) organizations, 353

538

OT; see Operating Thetan
OT Scale, executive and, 478 how to rise higher on the, 478 orgs and, 476-
  477
other-intentionedness, handling, 285
other intentions, handling evaluator who has, 86, 222

out-ethics,
      evaluator and, 85, 221
      files and out-ethics personnel, 228
      handling, 85, 221, 246, 275, 284
      how a staff member can be coaxed into criminal
            exchange,205
      new person on post who is too out-ethics, handling,
            310
      normal level of an unhatted dev-t nonproducing org
            is, 204
      O/W write-ups and, 275, 284
      references, 246
      when you are encouraging crime, 205
outflow, ideal org and, 118
outgo, income greater than, 390
outness(es); see also departure examples of outnesses in orgs, 147 handling
  of, 377 not seen, 147 reason people apparently do not see, hear, notice or
  handle outnesses, 260 that won't resolve, 147
out of context, definition, 103
out of sequence, as an outpoint, 145, 303, 452 key ingredients and, 145,
  303, 452 most common outpoint is, 145, 303, 452 omitted data runs close
  second to, 145, 303, 452 programs and org boards and, 340
outpoint(s); see also illogics; individual outpoints by
            name; irrationality
      all knowledge proceeds from pluspoints or outpoints
            observed, 56
      an omitted anything is an, 59
      anything which is short of an ideal org is an, 118
      arbitraries and, 146
      area having the most outpoints is the target for cor
            rection, 14
      are usually aberrated, 117
      assigning outpoint data to areas, 14
      bad indicator is an, 18
      "bad news" could easily be a falsehood and is an
            outpoint because it is false bad news, 18
      basic illogics, list of, 59-61
      becoming too fixated on, 69
      biggest and second biggest, 52
      body of data and, 31
      both upgrade and downgrade of reality are outpoints
            when reported as facts, 26
      by locating and understanding outpoints one finds
            the pluspoints for any given situation, 27
      closer one approaches a disaster, the more outpoints
            will turn up, 52
      collapsing situation is forecast by outpoints in its
            data, 26
      counting outpoints, 70, 85, 91, 94, 98, 115, 116, 117,
            121
      cycle of outpoint spotted, corrected, spotted, cor
            rected, 467
      data analysis is grading all the data for outpoints, 14
      data and situation analyzing and, 14
[pic]
SUBJECT INDEX

outpoint(s) (cont.)
      "data" regarded from the angle of outpoints is a lack
            of consistency, 70
      data trail is a trail of, 108
      death and, 52
      decline of survival is attended also by, 26
      definition, 15, 81, 92
      departures indicated by, 43
      depth of mystery and, 117
      disasters and, 52
      do an outpoint count to find where or who to investi
            gate, 116
      drills to gain skill in sorting out the data of a situa
            tion, 10
      errors confused with, 28, 70, 80
      evaluation and, 11, 92, 120
      evaluation criticism-outpoints in the eval itself, 107
      evaluation of importance and, 120
      examples, 19, 28-29
      "facts" you protest in life and, 19
      fact that an org's stats are down is an, 126
      false anything and, 60
      familiarity and spotting outpoints, 22
      finding situations and, 98
      finding Why is only a matter of counting outpoints,
            98
      first outpoint usually occurs in stats, 126
      five primary illogics or outpoints are the anatomy of
            insanity, 27
      five primary ways for a relay of information or a
            situation to become illogical, 9
      future and, 52
      "good" news is an outpoint when it is a falsehood, 18
      how a person can miss most of the outpoints in a
            scene, 30
      how to find the truth, 19
      how to get these down pat, 29
      Hubbard Consultant List handles outpoints in
            person's routine thinking, 80
      humor and, 31, 99
      if one can't tolerate or confront outpoints, one can't
            see them, 83
      if you find an outpoint, you're into evaluating a situa
            tion, 121
      illogic and, I I
      inability to recognize an, 131
      incorrectly included datum as an, 32
      infinity of variation of, 61
      information collection agencies throw out all out
            points and do not report them, 20
      in own life, 75
      in own thinking, 85, 221
      inspection by, 297, 445
      investigations become necessary in the face of, 54
      is a departure from the ideal scene, 81, 121
      is something that contributes to a situation, 92
      judgment is ability to reach a conclusion without
            entering outpoints into it, 146
      lead you to area to evaluate, 113
      leaping up at one unexpectedly, 58
      leap into view from any body of data, 19
      list of, 9, 11, 59, 64, 96
      logic and, I I
      missing omitted data as an, 80
      missing scene and, 30
      missing spotting obvious outpoints, 22
      more and more outpoints showing up, 121
      more outpoints, 64, 96
      more outpoints the less future, 52
      most common, 145, 303, 452
      most overlooked outpoint, 59
      newspapers and, 26

539

outpoint(s) (cont.) not all Whys are found by, 83 observation errors, 22
one assigns outpoints to the whole as a situation analysis, 15 one has to
be able to think with, 83 opinion, reports and, 42 order given to fit one
situation that is extended to all situations is an, 146 outpoints compare
to the ideal for that particular scene, 29 philosophic truth or reality
and, 60 plain added data does not necessarily constitute an, 96 pluspoints
or outpoints alike take one along a sequence of discoveries, 58 pointer
toward a situation. 98 prediction and, 52 prior outpoint count, 116 rather
easy to locate, 19 reacting to an, 98 reasonableness and, 31, 98, 131
recognition or spotting of, 11, 19, 22, 70, 98, 131 situation also will be
found where you find outpoints, 98 situation analysis is sorting outpoints
into principal areas of the scene, 14 situation generally underlies a
series of, 137 speed of recognizing outpoints determines speed with which
one can evaluate, 131 statistics are not as subject to outpoints as other
types of statements, 42 summary of, 59 survival potential measured by
absence of, 27 tells you that there is an area to investigate, 121 third
dynamic sanity and, 61 three liars make three outpoints, 19 time aberration
and, 60 Time magazine analyzed for, 16 toughest outpoint to recognize, 130
trick on evaluation is to learn what is an, 121 two contrary or
contradictory "facts" cannot both be true, 65 two counts of, 117 type of
outpoint will generally give you how the departure is, 113 usually few
unless the activity is very irrational, 29 when an outpoint can occur, 31
when they begin to count in your investigation, 117 where any part does not
support total viability, it is an, 50 Who-Where finding and, 116 why effort
is made to make something logical or to throw it away, 29 Why found at end
of trail of, 83 why people are so "reasonable" about intolerable and
illogical situations, 98 overburden, comm line and, 356 overload; see also
overwork asking "What hat am I wearingP" when one finds he is on overload,
458 caused by omitted functions on org board, 331 caused by unknowns on an
org board, 333 causes of post overload, 330 from cope-cope-cope without
organizing also, 320 functions omitted (on an org bd) will act as invisible
overloads, 331 handling overloaded post, 458 hatting and, 330 seniors
overloaded, usual cause of, 402 overt(s), overt act(s); see also crime
Admin Scale and, 377
[pic]
SUBJECT INDEX

overt(s), overt act(s) (cont.)
      blankness inviting overts, 170
      due to people not clearly knowing what their prod
            ucts are, 170
      eyesight and, 473
      justifying his overts by accepting false data, 265
      lack of a sense of organization lies below the level of
            MUs, overts and withholds and PTSness, 261, 276
      misunderstoods and, 473
      mores establish what will be considered as, 377
      not knowing what the product is and, 170
      overt product; see overt product
      O/W write-ups, 275, 284
      people being prone to accepting false data stems
            from, 265
      product of the insane is an, 393
overt product(s),
      aberration and, 361
      are costly in time and catastrophes, 312
      cause of, 361
      definition, 257, 275
      handling for, 275, 284, 312
      has no exchange value, 275
      looking for, 271, 279
      misunderstoods, no organize and, 261
      occurring after poor Product Clearing, 173
      product of the insane is an overt act, 393
      recognition of, 360
      remedy of, 275, 284
      resources wasted by, 275
      sector in which you most frequently get them, 261
      standard of living depressed by, 450
      subproduct can be an overt product and block final
            products, 272
      when a product is an overt act, 360
over-thereness, assigning wrong causes, 67, 68
overwhelm(ed)(ing),
      from cope-cope-cope without organizing also, 320
      overwhelmed attitude, 43
      preventing chaos from overwhelming one, 314
overwork; see also overload
      misunderstoods and hostilities causing, 7
      only handling despatches resulting in, 467
O/W write-ups, 275, 284
Oxford Capacity Analysis, criminality and, 204

packs, must exist for every member of a group, 384 painter, sky blue
lampblack and, 31 painting, has positive role in a society, 50 Panzer tank
example, 123 parents, false data and, 449 Parkinson's Law, 372 particle(s);
see also communication; traffic actions of an org can all be classified
under the heading of particle motion and change, 353 a route and handling
begins with a, 354 belong to somebody, are handled some way, come from
somewhere and go somewhere, 353 bodies are the most likely particle to
erode or knock out org form, 238 designating channels for types of, 320
inspecting and listing an organization's particles, 353 only real error in
handling another's particles, 355 org's positions and, 317 precision of
schedule is determined by type of particle the org form is set up to
handle, 238 routing forms and, 290, 438

540

particle(s) (cont.) sequence and, 317 Service Product Officer must know
cold what particles belong on what lines, 290, 438 we are all managers of,
354 Pavlov, Ivan Petrovich, 64 pay; see also income; money anyone on post
without a hat cannot be expected to be paid, 463 it is losses on service
that keep public away, org income down and staff pay low, 293, 441 real pay
is a better personal survival and a world that can live, 384 requirements
for bonuses or high pay, 234, 418 staff well-paid because they were
productive, 118 payments, effect of delivery on credit payments, 173 peace,
justice and, 391 Pearl Harbor, 24 people, person; see also being;
individual; Man; preclear; public; staff member; thetan ability to confront
people, 392 ability to get along with them and to handle and control them,
392 dealing with people who can't think, 4 either effect of his environment
or able to have an effect upon his environment, 392 Estos work directly
with, 176 exchange maintains the inflow and outflow that gives a person
space around him and keeps the bank off of him, 206 helping people, stable
data on, 356 it isn't the people against government, 338 must have an ideal
scene with which to compare the existing scene, 22 not functioning well on
his post, on his job or in life, reason for, 262 operating climate owed by
a government to its, 391 org board is necessary for a people, 333 orgs are
built of, 176 reason why people require orders, 170 regarded as animals,
400 situations, why people get mired into, 36 tend to take orders from
anyone and anything in poorly organized area, 103 utilization of, 381, 386
want their posts, 175 we are in the business of people, 426 who are pushed
around feel they cannot hold a position in space, 410 who cannot think with
the fundamentals of their work, 262 who lead pointless lives are very
unhappy, 81 without memory is psychotic, 187 you can change someone upward
with organization, 352 perception; see also observation accurate
observation and, 23 difficulties, 260 misunderstoods can act as perception
shut-offs, 260 performance, ability to BE something strongly shows up in
post performances, 311 perpetuating an order, example of, 146 persistence,
Estos and, 245 one has to force in a persistence, 245 person; see people
personal contact, evaluations should have someone who can personally
contact people getting targets done, 105 targets seldom get done without.
104

SUBJECT INDEX

personnel; see staff member
personnel control, effects of lack of a standard complement on, 247
   personnel enhancement, scope of, 384
personnel pools, using wrong personnel pools is downfall of most orgs, 178
   personnel procurement; see hiring; recruiting

pgm; see program
Phase 1; see also cope; single-handing exec who can't pull himself out of
  Phase I into Phase 11,216 Philby, Kim, 18, 20 philosophers, Aristotle's
  theorem of logic and, 12
philosophy, philosophical,
      philosophical Whys, 92
      philosophies exist to "prove" that chaos is needful to
            furnish challenge, 43
      Socratic thesis-antithesis-synthesis philosophical
            equation, 264
      Sophists were only Greek school of philosophy that
            dealt with illogic, 99
phone; see telephone
physical universe; see universe
piano, "doesn't know how to play the piano," 240, 419
pig in a parlor example, 31
piloting, experimenting or change and, 422
plan(s); see also planning
      Admin Scale and, 376
      always proceeds from a real Why, 76
      are not targets, 483
      based on the Why to use the resources available to
            move the existing scene toward the ideal scene, 77
      construction fails without a, 483
      definition, 76-77, 483-484
      getting a complete plan okayed, 483-484
      money lost or wasted on, 484
      not ever getting done, 483
      not needed, 483
      program distinguished from, 76
      target framework for, 484
      unwanted plan, 483
      vital necessity in any construction, 483
      why plans are not completed, 484
      why some plans don't come off at all, 484
planet; see also Earth; world
      common methods currently in use to handle organi
            zational trouble areas, 362
      destroyed planet, 393
      has its ideal scene, statistics, departures, successes and
            failures, 42
      ideal scene for a, 28
      Man has a planet as a VFP, 386
      owning it, 329
      percent of insane on, 393
      planetary bad spot, 28
      planetary population is now not fully viable, 49
      prediction and, 52
      primitive organization tech and, 362
      proper utilization of, 386
      takes a firmly hatted staff to handle scene on the, 460
      technology of planet very bad, 363
      viability of, 50
      wrong source and planetary insanity, 64
planning; see also prediction by product, 358 complete planning,
  definition, 483-484 conditional targets and, 483 definition, 483

planning (cont.)
      programs and complete planning are synonymous,
            485
      steps of complete planning, 483-484
      targets and, 483-484
      why planning sometimes gets a bad name, 483
plant(s),
  change and, 37, 123-124 experiments, 37
Plato, data analysis and, 12
pluspoint(s); see also logic; individual pluspoints by name
      by locating and understanding outpoints one finds
            the pluspoints for any given situation, 27
      can be a lot of pluspoints around and no production,
            83
      definition, 15
      drills to gain skill in sorting out the data of a situa
            tion, 10
      errors and, 29
      evaluations must say what type of pluspoint it is, 115
      factory example, 29
      good situations and, 83
      how betterment of life depends on, 55
      investigation by, 28
      investigations become necessary in face of, 54
      knowledge and, 56
      learn to think like a genius with, 83
      list of, 10, 97, 115
      madman can't tolerate and doesn't see pluspoints. 83
      pluspoint count, 94, 115
      show where things are going right, 115
      take one along a sequence of discoveries, 58
      understanding pluspoints is fourth condition neces
            sary for accurate observation, 23
      when they come into view, 19
policy, policies; see also administrative tech; Hubbard
            Communications Office Policy Letter; law; techno
            logy; third dynamic tech
      Admin Scale and, 376
      all authorized policy must be set or made available in
            master books and adequate files, 376
      altered policy can be limitless in error, 375
      anarchy and, 369
      attributing self-set policy to authorized source, 375
      bugged projects surveyed for illegal policy, 376
      can exist in large amounts but not be subdivided into
            relevant subjects, 376
      central management succeeds on the point of, 369
      clearing post purpose and, 368
      confusion from reversal of policy and orders, 365
      counter-policy; see counter-policy
      data analysis and, 77
      debugging all past projects of false policy, 376
      debugging and, 280
      definition, 76, 365, 368
      disgrace of, 376
      educating the group members concerning policy tech
            nology, 376
      ethics is expanded to keep policy in use, 466
      ethics was designed to keep in tech and policy, 466
      evaluations and, 77
      examples, 366
      exists but not made known, 375
      exists or should exist for each broad field or activity
            in which an organization is involved, 365
      files of, 376
      follow policy and lines, 177
      get areas without policy crisply given policy from
            authorized source, 376
      get existing policy used, 376
      gives right to issue orders, 368

541

SUBJECT INDEX

policy, policies (cont.)
      how far off policy a course can get, 147
      ideal scene is the state of affairs envisioned by, 77
      ignorance of, causing random policies, 375
      ignorance of, example, 366
      illegal policy, effects of, 375
      include policy outnesses as part of all statistical evalu
            ations, 376
      is a long, long-range guiding principle, 368
      is the basis of group agreement, 365
      labor-management hurricanes and ignorance of pol
            icy, 366
      making it possible to compile hats, checksheets and
            issue packs and, 376
      master books of, 376
      mechanism of setting policy, 371
      monitor any new policy against stats, 376
      most policy is built on 1965 Saint Hill org board, 212
      new policy, who it must be referred to, 375
      no exact English word for, 365
      not telling the "rank and file" what the policy is, 367
      only way a target can change policy, 103
      orders vs., 170, 365
      org decay caused by unwise or unset policy, 371
      out-policy, detection and handling of, 377
      policy can be excluded from a zone of a group that
            should be governed by it, 375
      policy-making, appointment-making level at work,
            367
      policy-making personnel who cannot use the Data
            Series, 148
      purpose is senior to, 378
      random policy, handling, 375-379
      random policy setting, reason for, 375
      relayed on a cutative basis, 375
      relay points and lines between policy and order
            source and the scene itself, 87
      senior policy, 293, 441
      set by top management, 369-371
      set by wrong source, effect of, 365
      should be requested where needed, 369
      staff members setting their own, 365
      targets junior to, 103, 104
      targets may not set aside policy, 103, 104
      third dynamic de-aberration and, 375
      unauthorized person setting, 366, 375
      unnecessary policy, 375
      VFPs must be released as, 369
      "What policy are you operating on?" 368, 376
politician(s),
      information collection and, 16
      w at t ey strive to do, 16
politics, political,
      basics of VFPs are true for any industrial or political
            or economic system, 407
      catastrophes, effects of, 398
      handling political situations, 15
      reason for more and more catastrophes in, 6
      United States was politically the strongest country in
            the world, 383
      your job in a Scientology org and, 355-356
population; see also people
      group sanity,,380-381
      that is unable to think or reason can be manipulated
            easily by falsehoods and wretched causes, 8
      war, birth control are two of many methods used to
            reduce, 380-381
      why the population is fixed on a one life idea, 218
Portugal, wine industry of, 30
position(s); see also location
      holding a position in space, 410

542

position(s) (cont.) person strengthened and made more confident in life by
being given a, 410
post(s), job(s); see also functions; hats; terminal; work
      ability to BE something strongly shows up in post
            performances, 311
      admin of post not known, 362, 363
      analyzing a, 353
      any job or position in the world could have its own
            hat, 325
      anyone on post without a hat cannot be expected to
            be paid, 463
      anything in an org is your job if it lessens confusion if
            you do it, 355
      any type of post requires individual and team train
            ing, 384
      backlogs for lack of the usual, 461
      being exactly on post and using your exact comm
            lines lessens confusion, 355
      bringing an exec up to creating his post, 218
      certain and competent people are wanted on post, 3 10
      clear up what product is for post and hat from there,
            171
      confidence in life from being given a post, 410
      debugging a lack of products and accomplishments of
            an org or post, 278
      delivery and, 388, 389
      deputy and, 385-386
      difficulty in an area or on a post, suspect false data,
            263
      disorderliness on post, handling, 295-300, 443-448
      doing the usual on post, 461
      doing what the post is supposed to do in the first
            place, 461
      effects of hats not grooved in on, 324
      every post has some product, 360
      final products and, 388-389
      going into desperation, 461
      grooving in a team action, 314
      held from above, description of, 434
      holding one's position in space, 232, 416
      horrors of having no post, 457
      how you hold your job in a Scientology org, 355
      inspection to determine an area's knowledge of basics
            and its orderliness, 297-299, 445-447
      instability, 311
      instant hatting for, 297, 445
      irreducible minimum and, 339, 388, 389
      it's a trust and a crusade, 356
      judgment and decision are needed in every staff post,
            354
      laws and observations about persons and posts, 410
      line design, effect of on posts, 402
      loss of post, effects of, 46, 410
      making it real, 355
      misunderstood post titles and, 256
      not organizing any corner of his area or work due to
            misunderstood words, 261
      off-post and off-line, 355
      out-basics on post, handling, 295-300, 443-448
      overload; see overload
      particles and, 317
      people want their, 175
      person does not know what the raw materials of his
            post are, handling, 298, 446
      person doesn't know what his post is, handling, 297,
            445
      person has no collection of references for his post,
            handling, 299, 447
      person is strengthened by giving him a post, 410
      person needs day or two to find his feet on new post,
            310

SUBJECT INDEX

post(s), job(s) (cont.)
      persons giving others a rough time on, 311
      persons just leaving post, 311
      persons not grooved in on new posts before being
            asked to act have a high confusion level, 310
      persons who are having a rough time on, 311
      persons who haven't arrived on, 311
      person who is hatted can control his post, 232, 416
      person with an unreal post feels like a fraud or a
            mistake, 342
      person with no post is quite miserable, 342
      politics and your job in a Scientology org, 355-356
      post products as overt acts, 360
      Post Purpose Clearing; see Post Purpose Clearing
      producing what one's post calls for, 412
      product; see product
      purpose of the post uncleared, 362
      rehabilitating a person's ability to hold a job, 4 10
      running wrong, 461
      security from retaining a post, 410
      Service Product Officer must know cold every post
            function in org, 290, 438
      shortcuts on post, effect of, 461
      staff member gets the job done, 355
      statistics are the only sound measure of any, 41
      survival and performing post duties, 457
      tools for post unknown or out of reach, handling,
            298,446
      unhatted persons on a post becoming criminal, 411
      unusual solutions, effect of, 461
      value of a post to a staff member, 342
      way to get out of mess on post, 461
      what happens when a post does not do its usual
            actions, 461
      what is your job, 355
      what one has to know to dig out and get on top of it,
            462
      when a person is uncertain, he cannot control his
            post, 232, 416   why one predicts, 52
      when a post does not do its usual actions these back-   prejudice(s),
            log and appear as traffic and demands, 461   opinions and, 51
      when in doubt do the usual, 461
      wrong product for a post found, effect of, 209
posting,
      allocation board needed in manning an org, 429
      Esto and, 211
      failing to post org from the top down, results of, 252
      from the top down, 211, 249, 252
      org board , posting of, 211, 456
      persons not grooved in on new posts before being
            asked to act have a high confusion level, 310
      posting with reality, 457
      sequence of manning an org, 429
Post Purpose Clearing,
      org troubles from lack of, 362
      post purposes are often glibly agreed with, 362
      what it does, 368
      wrong product for a post found, effect of, 209
potential trouble source(s), PTS(ness),
      accidents and, 285
      exec PTS, handling, 216
      handling,246
      lack of a sense of organization lies below the level of
            MUs, overts and withholds and PTSness, 261, 276
      products and, 257
      references, 246
      sliding into valence of antagonistic person, 257
      statistics and, 246
power; see also strength
      control and, 232, 416
      definition, 201, 232, 416

543

power (cont.)
      happiness is, 201
      hatting and, 232, 410, 416
      how it is generated, 410
      is being able to do what one is doing when one is
            doing it, 201
      proportional to speed of particle flow, 175
      there can be no flows and no power without steady
            terminals, 408
      two terminals in fixed positions generating power,
            410
      what it consists of in the individual, 68
      what the power of a thetan stems from, 410
Power (condition of), what will put an org in Power, 411
practical, theory and practical in balance, 30
practical scene, ideal scene and, 25
preclear(s); see also being; case; individual; people;
            thetan
      hearsay tech and, 136
      ideal scene and, 118
      leaving with high praises, 118
      unprogrammed pcs fail, 136
      why you have to audit a pc all at once whole program,
            308
prediction, predict(ing); see also planning
      data analysis, situation analysis and, 52
      each sphere of activity has its own, 52
      evaluation and, 119
      future and, 52
      group and, 52
      investigation and, 120
      nations and, 52
      outpoints are more than useful in, 52
      using laws to predict consequences, 6
      viability and, 52
      when a man is not predicting he is often subjected to
            outpoints that leap up at him, 58

      prejudiced people are suffering from fixed ideas, 24
      Why is not a prejudice or a good idea, 72
press; see newspaper
price(s), pricing; see also costing
      cutative prices, 334
      examples of pricing, 388
      price cuts are forbidden, 334
      pricing procedure, 387-388, 450
      sales, costing, selling and, 388
      VFPs and, 387-388, 450
pride,
      happiness comes from self-determinism, production
            and, 201
      when a person is competent, nothing can shake his,
            201
Primary Rundown, why it should be done on a staff
            member thoroughly, 202
primary target(s),
      definition, 479, 485
      effects of omitted primary targets, 480
      examples, 485
      have to be kept in, 485
      operating target often has its own series of, 481
      vanishment of, 481
problem(s),
      area or individual creating problems and demanding
            solutions to them, handling, 275, 285
      factors that form core of all organizational situations,
            403
      finding the problem that should be solved, 403
[pic]
SUBJECT INDEX

problem(s) (cont.)
      lots of unsolvable problems in the area, handling, 285
      org board and standard solution to continuing prob
            lems, 397
      person creating problems and demanding solutions to
            them, handling, 275, 285
      solving problems, 403
      solving the right problem vs. the wrong problem, 404
      when it's not the problem, 403
processing; see auditing
procurement; see hiring; recruiting
producer(s),
      clumsy or nonfunctioning sales activities penalize
            producers and consumers, 381
      has stake in maintaining sanity of scene in which he is
            operating, 407
      one of his VFPs is a scene in which production and
            interchange can occur, 407
product(s),
      aberration and, 361
      action which doesn't result in a final product that
            adds up to a VFP is destructive, 386
      an activity has several final products, 359
      analysis of organization by, 346
      any product has its tech, 312
      auditing and, 361
      be-do-have and, 188, 358-359
      blocks or barriers to, 173
      breaking down a final product into the products
            which comprise it, 344
      busyness but not much havingness, reason for, 359
      by getting many exact minor products, you then can
            achieve the VFP, 427
      by handling, one is simply trying to get the scene to
            get out its products, 81
      certainty and, 175
      children and, 81-82
      clearing product, steps for, 172-173
      clear up product and then you can hat from the top
            down, 171-172
      come from work truly done, not from hope or false
            data, 450
      conditions of existence and, 188
      correction of the, 348
      count the products correctly and develop hats to
            attain them, 344
      debugging a lack of, 271, 278
      definition, 81, 151, 271
      departure from ideal scene and, 81
      deputy system and quality of product, 385
      dev-t, down stats and orders flying around will be
            resolved by ironing out product, 174
      difference between sane and insane is, 393
      dilettante and, 81
      disorganization gives a poor product, 339
      division tangled by having wrong products for hats,
            213
      doesn't know basic actions to get out his product,
            handling,298,446
      doesn't know what his product is, handling, 284, 298,
            446
      doesn't know what his tools are that enable him to get
            his product, handling, 298, 446
      doesn't know what to do with product once complete,
            handling, 298, 446
      don't ever happen by themselves, 309
      don't happen on their own, 289, 437
      effect on final products of not recognizing what final
            org products should be, 360
      establishing the earlier products necessary to make
            each next product, 345

544

product(s) (cont.) estimate existing scene of a post by looking at its
product, 360 Esto and, 170, 171, 172, 173, 174 Esto having staff member
follow his product physically through the lines, 217 Esto's actions to
determine staff's lack of knowledge of their products, 171 even a pool of
money has to have a product sequence or it vanishes, 345 every post has
some product, 360 every staff member has one or more, 256 exchange and,
172, 190, 197, 205 exchange value and, 81, 82, 275, 284 executive, most
valuable product of an, 338 executives and, 197, 198, 278 existing scene is
as good as it gets out its, 81 false tech will not deliver a, 312 final
product not known, effect of, 359 finance and, 390 finding a product that
can be gotten out, 272, 279 fitting into unit, section, dept or division or
org, 173 flow of, 288, 317, 436 for any scene there are, 81 four basic
products involved in production, 346 four types of, 469 fraud is the
attempt to obtain support without furnishing a, 405 getting others to want
the, 173, 197 getting out products, 275, 283, 295, 443 getting the, 173,
258-259, 289, 308, 437 getting the products wanted outside and consumed,
470 given a product, lack of hats was the Why of departures from the ideal
scene, 330 government and, 81, 393 government products are mainly
destructive, 393 groups which do not have an acceptable product are not
likely to survive, 342 handling all the factors that prevent the completion
of, 261 hat is defined by a, 455 hats not adding up to, 212 hatting on
product before anything else, 172 having a desirable product that is sold
for more than it costs to produce, 345 having no exchange value, handling,
284 head of state and, 81 how executive would tie his org in knots with no
products, 290, 438 how you know a div is not producing a, 455 how you never
get a, 308 ideal scene and, 81 if one copes too long without organizing he
will get a dwindling or no product, 145, 303, 452 if one organizes only he
will get no product, 145, 303, 452 if production is not occurring, ability
to name product is probably missing, 256 importance of product to others on
the line makes the hat's importance, 455 inadequate organization to get the
product, handling, 276, 286 incorrect product, 209 inspection of, 271, 279
insufficiency of viable products, handling, 271 ironing out product, 174 is
always suspect when stats are down or lines tangle, 213 it is a thing, a
tangible item, 427 lack of comprehension of, 362, 363 life in living forms
depends upon real products, 312

SUBJECT INDEX

product(s) (cont.)
      listed on org boards, 256
      misunderstood post titles and, 256
      misunderstoods vs., 260, 361
      money and product sequence, 344-345
      naming the, 82, 256
      naming, wanting and getting the, 197, 256, 257, 288,
            289,308,436,437
      no group product without an org board, 341
      no idea at all that products should be gotten out,
            handling, 274, 283
      noise vs., 360
      no idea of the product, handling, 284
      no marketing or advertising of, handling, 275, 284
      nonuniform or slow routing interferes with the, 292,
            440
      no products, handling, 260, 271, 278
      no products, reasons for, 260, 361
      nothing causes more uncertainty than what one's
            product is, 175
      not knowing what one is doing and, 296, 444
      not knowing what their products are, results of, 170
      offbeat products, 371
      omitted datum and, 170
      only real products tell the tale, 215
      orders and, 170
      organizing and, 339, 345, 359
      organizing back from the, 406
      org board and, 256, 319, 341, 455
      Org Officer and, 258
      overt product; see overt product
      people who don't get products have low morale, 278
      people who have no product cause dev-t, 359
      personal sense of order is essential in getting out
            products, 295, 443
      planning by, 358
      poor final products, 360
      poor or spotty product, handling, 339
      posting division's org board requires defining its
            product, 455
      PR chatter is not a, 309

                                 product(s) (cont.) time it takes to a
                                   trying to turn ot value, 275, 284
                                   turning out a ty dling, 275, 284 two
                                   products tha unacceptable pos common
                                   cause unit or activity n of, 171
                                   valuable final pro viability and, 342
                                   volume of, 172, 3 Volume 0 will un
                                   wanting the, 172, what happens if y 172
                                   what to ask whe occurring, 257 when
                                   people do n are they requir Whys are
                                   traced with the ability t duction of val
                                   working back fr( product, 173 wrong
                                   product f( wrong VFP or w
                                  Product 1, definition, 346, 3 Esto and,
                                   153, 18
                                  Product 2, definition, 346, 3 staff
                                   members an
                                  Product 3, definition, 346, 3 Esto and,
                                   153, 18
            Product 4,
                 definition, 346, 3
                 staff members an
Prod-Org system is to handle backlogs and'ornissions     Product Clearing,
      in, 306, 454
Product Debug Repair List, use of, 276
product of each hat on the org board adds up to the
      total product, 341
Product Officer and, 215, 256-259, 290, 438
product of the sane vs. the insane, 393
Products 1-4, definition, 346, 347, 469
promotion can have limited success even when there
      is no, 387
psychotic persons and, 257
PTSness and, 257
quality of, 172, 342, 344, 346, 385
quantity and, 346
reality of, 369
real reason a person cannot turn out products, 296,
      444
real Why cannot be found unless the product is
      named and an ideal scene stated, 82
Service Product Officer and, 287-290, 435-438
some people will give you a doingness when asked
      what their product is, 188
standard of living and, 449
statistic, product can be represented as a, 325
statistics are those numbers which simply count prod
      ucts attained or obtained, 427
statistics must reflect actual desired product, 84
statistics, subproducts and, 427
taking too long to produce, handling, 312
test of real tech is does it give a product, 312
three major factors governing, 346

545

 biggest Why of products not getting cleared, 213
 brush-off in, 173
 clear up what product is for post and hat from there,
      171
 correction of flubbed Product Clearing, 209
 exchange and, 172, 190-192, 193
 flubbed rundowns become themselves a Why, 209
 hang-ups, handling, 194
 hat on product before doing anything else, 172
 high TA and, 194
 long form, 188
 org board exercises and, 210-213
 procedure, 172, 188
 quickie handling, results of, 173
 short form, 172
 steps, 172, 188
 what a properly product cleared org does, 214
 what happens if you find the wrong product for a
      post, 209
 when it is best done, 194
Product Conference, actions of, 156 conducted by C/O or ED or his deputy,
  156 Exec Esto's responsibility for. 157 who it consists of, 156
production, produce, producing; see also work achieved by getting people to
  work, 244 active production scene where the executive is getting what's
  wanted, 197 amount of energy expended does not measure production, 321

SUBJECT INDEX

production, produce, producing (cont.)
      asking children "What do you want to PRODUCE in
            life?" 358
      backlog and, 84
      beings and, 46, 389
      bugs,422
      busy, busy, busy and totally unaware of the fact that
            they were producing absolutely nothing, handling,
            278
      chain of all production sequences, 387
      collapse of, 481
      combined specialties properly placed and being done
            add up to, 240, 419
      commando battalion example, 41
      completed cycles of action and, 424
      consuming without producing, 46
      cope and, 145, 303, 452
      correctly stated ideal scene will have a production
            statistic, 47
      countries which produce little are given huge hand
            outs, 381
      cutbacks,381
      death and, 46
      debugging production, 270
      definition of produce, 151
      definition of production, 47, 321
      demanding production, 272
      depends on other prior targets being kept in, 481
      depends upon a staff, 465
      destructive to produce only and consume too little, 46
      different products involved in, 346
      disorderliness vs., 297, 445
      do not go for an all-organize or an all-production
            handling,276
      double hatting and "held from above" vs., 434
      duplicating functions vs., 395
      establishment and, 170, 181
      ethics substituted as effort to get up production, 323
      excess production is never less than 5X minimum, 449
      executive getting production done, 197-198
      experimenting on a standard production line, 422
      exterior or external influence stopping production.
            handling,274,282
      factors which would account for lack of production,
            468
      failures to produce, 422
      false data vs., 262
      finance and, 390
      flow lines and, 195
      forcing those not working at the top to actually
            produce and demand production from their staffs,
            -244
      four basic products necessary to a production activ
            ity, 346
      getting roaring, high-morale production, 277
      getting this week's stats at expense of all next years
            income, 186
      happiness and, 201, 471
      hats and, 404
      hatting to produce, 213
      hatting vs. nonproduction, 307
      having to operate at the level of correction instead of
            production, 336
      how HCO allows production to occur, 408
      if production is not occurring, ability to name prod
            uct is probably missing, 256
      importance of production areas, 387
      inability to sell what is produced, 381
      income tax penalizes production, 381
      increase of production when hiring, training, appren
            ticeships and utilization are in, 468
      inspecting an area for products and, 271, 279

production, produce, producing (cont.)
      inspection to see what is going on in terms of produc
            tion, 271, 279
      instantaneous production does not happen in mest
            universe, 389
      irrational demands to only produce, 276
      irreducible minimum, 339, 388
      is notjust numbers, 424
      knowledge of the basics of an area is essential to, 300
      lack of production, handling, 256
      lines and, 404, 472
      list of things that could be standing in the way of, 278
      lot of pluspoints and no production, 83
      lots of unsolvable problems in the area, handling, 285
      machines can raise standard of living by assisting in,
            450
      managing a production scene, 427
      manning up an org against production, 230, 414
      morale and, 145, 171, 278, 303, 452
      nonproducing areas, handling, 277
      nonproduction, general Why of, 218
      no production, "Whys" of, 404
      normal reason for down statistics on, 481
      of something is mandatory on any part of a group, 50
      orderliness and, 300
      organize vs., 276, 470
      organizing and, 133, 145, 288, 303, 404, 406, 436, 452,
            468
      org board and, 455, 456, 468
      Org Officer and, 288, 436
      org will not produce much of anything but paper so
            long as a command line is confused with the comm
            line, 196
      out-basics vs., 296, 445
      overt products and, 257, 261
      people who have to have before they can do, 281
      personnel and, 404
      primary targets and, 481
      production-consumption factor, 46
      production line breakdowns, 388
      production line changes, 422
      production of VFP is often totally determined by
            whether or not it can be sold, 388
      quota; see quota
      represented by GDSes and VFPs of org, 151
      rewarding downstats, 381
      Sanity Scale and, 380, 381, 387
      sequence of subproducts and, 389
      sequences, 387
      Service Product Officer and, 289, 437
      staff producing what their posts call for, 412
      standard of living and, 449-451
      statistics and, 41, 47, 77, 426, 481
      tech of how to produce something can be pretty vast,
            258
      too production target conscious, effect of, 481
      twelve major points regulating production, 346
      two hours of hatting a day save a year of dev-t non
            production, 307
      using the 12 factors of production to approach the
            ideal scene, 349
      viability and, 50
      wanting the product one is asking for or is trying to
            produce,257
      what it takes for an org to produce, 234, 418
      what production problems are concerned with, 404
      what's needed to get production, 404
      what the product of the org is regulated by, 348
      when a VFP does not get produced and cannot be
            delivered, repair the earlier steps of its production,
            388
      when it is difficult, 404

546

SUBJECT INDEX

production, produce, producing (cont.) with the ability to learn comes
  stability and the production of valuable products, 269 wrong stat,
  handling, 283
production program(s),
      evaluations and, 132, 134
      how long they should last, 132
      what it is, 132
      you've got to have someone there to get it done, 133
production target(s),
  definition, 481, 485 first program target must be a, 133 impossible to
  write a pure production target, 133 setting of, 481 why they often fail,
  481
Product Officer,
      acts very fast if he is producing, 181
      controls and operates org to get production, 151
      creates a team, 290
      Disagreements Check done on, 173
      division secretary is a, 196, 289, 437
      "don't organize, just produce," 258
      duties covered in FEBC tapes 1-7, 151
      Esto disagreements with, 171, 173
      Esto hatting the, 215
      executive who has his flow lines wrong will never be a,
            195
      function of, 469
      gets other people to work, 215
      gets production, 175
      handling for lack of production, 256
      has to know how to get a product, 258
      has to name, want and get his product, 257
      hatting the, 215
      have had to organize so long they get stuck in it, 174
      HGC line and, 402
      how you never get a product, 308
      job is to name, want and get a product, 290, 308, 438
      key phrase for any, 256
      lines and, 290, 438
      most common failure of, 256
      must know where product is to come from and where
            it is to go, 290, 438
      naming exact product he wants before asking for it,
            256
      naming, wanting and getting the product, 256, 257,
            290,308,438
      only way you ever get a product, 308
      organizing and, 258
      org boarded in Dept 19, 152
      org needs two senior Product Officers, 250
      Org Officer and, 305, 453
      org with only one Product Officer and one Org
            Officer has a gap, 250
      overloaded post, handling of, 458
      Prod-Org ieam works in hours and days, 305, 453
      product officering GI only, results of, 255
      programs and, 156, 157
      serious goof of, 289, 437
      Service Product Officer; see Service Product Officer
      should be working to get products out, 171
      single-handing and, 258
      wanting the product, 257
      what he is there for, 426
      what will happen if he doesn't know there is tech
            involved in getting the product, 259
      who won't give time off for hatting, 259
Product-Org Officer system; see also Establishment Officer system booms
   and, 149 development of, 250

547

Product-Org Officer system (cont.) divisional secretaries are Product
Officers for their division, 289, 437 Esto system and, 149, 249, 255, 256,
257, 258 expansion and, 132 FEBC and, 151 FEBC tapes and, 149, 288, 436
handles backlogs and omissions in products, 306, 454 HAS and, 149, 305, 453
HCO and, 149, 305, 453 how the first Prod-Org Officer system unmocked an
org, 177 name your product, 256 Prod-Org team works in hours and days, 305,
453 reconciliation of Prod-Org, Esto and older systems, 249, 255 references
for the tech of the, 149, 288, 436 Service Product Officer and, 287, 288,
435, 436 to get you have to know how to organize, 258 validity of, 149,
287, 435 want your product, 257
program(s), programming; see also handling; project
      Admin Scale and, 376
      bad programs and clumsy projects, effect of, 79
      bugged targets, 270
      commonest fault in, 340
      complete planning and programs are synonymous,
            485
      compliance and, 74
      criteria for criticism of evaluations, 106
      Data Series 23 and 24 and, 157
      debugging and, 78, 270, 278
      definition, 76, 77, 336, 485
      Deputy ED or Deputy C/O is responsible for ED or
            C/0's programs, 78
      diamond-valued program, 148
      each part (target) is assigned to someone to do or to
            get done, 74
      effects of lack of, 337, 338
      Estos and, 157, 223
      evaluation and, 100, 130, 277
      evaluation failure due to program not being done, 100
      evaluation should carry name or post of person over
            all responsible for completion of the, 104
      example, 77
      executive providing programs, 338
      expansion program; see expansion program
      extending in time, 481
      failure of, 139, 481
      final target attachment, 102
      first program target must always be a production
            target, 133
      half-dones and, 79
      heart of Program is knowing the scene, 75
      how to ensure it'll be done in context, 104
      how to prevent falsely reported dones, 105
      impossible to write a pure production target, 133
      incorrect ideal scene and, 140
      liability of program of months or years duration, 18
      LRH programs, Flag Rep is responsible for, 78
      made up of all types of targets coordinated and
            executed, 481
      majority of people cannot follow a written program,
            223
      major sequences and programs of a group, what they
            are, 336
      multiple situation eval program format, 94-95
      no excuse for not getting correct programs done, 79
      no one chasing up target execution, 100
      not done, 79, 100
      not fully done, effect of, 79
      not understood, effect of, 223

SUBJECT INDEX

program(s), programming (cont.)
      one type of program you can always predict will fail,
            139
      one will wind up single-handing any post he has not
            org boarded, hatted and programmed, 338
      orders and, 76
      org boards, hats and, 336-338
      overdue, 481
      plan and, 76
      production program; see production program
      program drill, 223
      program step authorizes person or unit to do the step
            or issue orders to do the step or even write a project
            and get it done, 77
      program step itself is an order to person or unit
            named at program step end, 77
      projects and, 76
      reasons and situations which prevent the doing of a,
            223
      repeating targets, 133
      resources and, 139
      some program steps are so simple that they are them
            selves an order, 76
      target types and, 485
      terminable targets, 133
      what happens when one doesn't hammer away to get
            in org boards and hats and sequences and pro
            grams, 338
      when program is considered done, 78
      where the full tech on how to execute and program is,
            277
      wrong program from incorrect ideal scene, 140
      wrong Why and, 78
program folder(s),
      description, 78
      use of, 78
program operators, Debug Tech Checklist and, 278
progress,
      history, the revolutionary and, 39
      how to measure individual progress, 393
project(s); see also handling; program
      Admin Scale and, 376
      any complex or extensive target will have a project
            written for it, 74
      bad programs and clumsy projects, effect of, 79
      collapse of, 141
      debug evaluation and, 78
      debugging projects, 270, 278, 377
      debug tech and, 270
      definition, 76, 77
      evaluations and, 74
      miscarriages of, 32
      orders can simply be a roughly written project, 76
      programs and, 76, 77
      targets and, 74
      writing a project to get a program step done, 77
project operator(s),
      bugged targets and, 270, 278
      Debug Tech Checklist and, 278
promise, delivering what is promised, 293, 389, 441
promotion, promoting, promo; see also advertising
      actions that can be put in instantly, 292, 440
      advertising and, 387
      can have limited success even when there is no prod
            uct, 387
      creates desire for the VFP, 387
      delivery and, 387
      final product must exist and be deliverable and deliv
            ered for promotion to be fully successful, 387
      getting out a large volume of promo, what it entails,
            291,439

548

promotion, promoting, promo (cont.) hard to sell what isn't promoted, 387
list of promotional actions, 291, 439 promotional items, definition, 288,
436 public relations, advertising and, 387 reality and, 381, 387 Sanity
Scale and, 380, 381, 387 Service Product Officer and, 288, 290-292, 436,
438-440 so important it can stand alone, 387 true value is seldom promoted,
381 unreal or nonfactual promotion as a third dynamic psychosis, 381
utilizing existing promo, 291, 439 what successful promotion must contain,
387 promotions, deputy system and, 385 propaganda, black propaganda; see
black propaganda newspapers and, 16 specializes in falsehoods, 60
propagandists, source of false economic data, 449 property, can't handle
property unless one knows V171's of the activity, 372 purchase shouldn't
commit future income dangerously, 412 prosperity, prosper(ous); see also
boom; economics; economy; exchange; expansion; income; money; success
depends upon a staff, 465 how to get stats which actually indicate that
production and prosperity are occurring, 426 key to, 2 reason for lack of
org prosperity is internal, 149 third dynamic tech and, 2 what should be
done where area is not prospering, 449 protest, basic protests of people,
351 psychiatrist(s), are "authorities" on the mind, yet insanity and
criminality soar, 20 "authority" on sanity, 24 "freedom stopper," 486 gave
the world Hitler, 371 Leipzig, Germany, death camp school and, 361 not
stating their V17P, 371 "reliable sources" on the mind, 20 takes 12 years
to make a, 38 psychiatry, confusion and, 312 murder and, 31 plowing under
zones whose irrationality is destructive (such as psychiatry), 7
Scientology vs., 383 too vicious and incompetent to handle personal
aberration, 361 why it has no basis in fact, 5 psycho; see psychotic
psychologist(s), decided he could not define "normal," 24 Leipzig, Germany,
death camp school and, 361 nineteenth century psychologist said "Be glad
you're crazy," 43 preached that Man had to "adjust to his environment," 392
psychology, how it went off the rails, 24 low awareness due to
psychological instruction, 400 Wundt and, 31 psychosis; see also insane;
psychotic; suppressive person definition of psychosis in an organization or
individual, 43

SUBJECT INDEX

psychosis (cont.) list of points of third dynamic psychosis, 380 stat
  pushing and, 424
psychotic(s); see also insane; madman; psychosis; suppressive person
   intentions are aimed at destruction, 257 news media and intelligence
   actions, when they are psychotic, 16 organizations, social groups,
   companies or any third dynamic activity can be, 43 person without memory
   is, 187 products and, 257 reason he cannot achieve anything, 257 system
   of thinking derived from a study of psychotics, 3
PTS; see potential trouble source
public, customer(s); see also field
      advised by newspapermen, who are the worst ob
            servers, 26
      answer people's questions, 356
      can alert Service Product Officer of dissatisfaction,
            293,441
      demand is as great as we put the wherewithal in their
            hands with which to demand, 130
      Ethics Officer and, 214
      failure to help and, 356
      Guardian Office and, 134
      ideal org and, 118
      influx of, 393
      knows us by our mest, 356
      losses on service keep public away, 293, 441
      Org Exec Sec ensuring new people into org through
            Div 6, 255
      orgs that neglect departed traffic wind up with ARC
            broken fields, 236
      serviced in org until he requires upper level service
            that org cannot deliver, 294, 442
      Service Product Officer and, 293, 294, 441, 442
      when the public objects to us, 356
      whole design of space and flows must deal with public
            bodies, 237
Publications Organization, books may never be given away by, 334
Public Division(s),
      buzzing with effective action and new people, 118
      Esto for, 152
      furnishing a torrent of new names to CF, 118
      public lines, under the control of Dept 2, 177
public opinion, multiple reports and "public opinion" in government
  circles, 20 newspapers and, 51
public relations, British misuse of, 342 clouding up a situation with, 122
  military, political and PR situations, etc., are handled all in the same
  way, 15

purchasing unit, confusion due to lack of, 472
purpose(s); see also goal
      achievement of one's purposes and goals, high morale
            and happiness, 269
      Admin Scale and, 376
      are something to DO, 476
      attacks one makes should be in the direction of
            enlarging one's scope and augmenting basic pur
            pose, 476
      being assaulted, 382
      common purpose to all thetans, 486
      counter-purposes, 378
      data analysis depends on knowing the ideal organiza
            tion and purpose on which the activity is based, 15
      definition, 378
      dramatization of stopped purposes, 486
      failed purpose; see failed purpose
      goal differentiated from, 378
      ideal scene and, 40
      individual purpose and value are the most vital and
            wanted commodities in an expanding population,
            329
      is senior to policy, 378
      morale is made up of high purpose and mutual confi
            dence,391
      often fail and wind up in stop, 486
      org board, hats, sequences, programs and, 337
      police action is not a substitute for having purpose
            and value, 329
      Post Purpose Clearing; see Post Purpose Clearing
      purpose of the activity must be part of the ideal one
            has for that activity, 25
      Service Product Officer ensures org is accomplishing
            its, 288, 436
      stops and, 476
      subpurposes make up the sub-ideal scene, 50
      targets and, 476, 486
      unrest of a nation can be traced to lack of purpose
            and value, 329
      when a person has no hat he lacks purpose and value,
            329
      when person has no purpose and value he not only
            goofs, he will commit crimes, 329
      wrong target and mistaken purposes, 61

                                   Q and A, evalu
                                   Qualifications correction; s cramming H
                                   debug; see d handling of
                 One and
                 ideal org an
                 worries abou
                 Qualifications
      PR area control such that no one would dream of    quality, qualitie
            threatening it, 118
      promotion and, 387
      putting up a lot of false reports to serve as a smoke
            screen for idleness or bad actions, 204
Pubs Org; see Publications Organization
pulling strings; see string pulling
purchase, of property, 412
purchaser, anything must be sold for a price comparable
            to its value in the eyes of the, 387
Purchaser (post title),
      example of not fully naming product, 256
      most common failure of, 256

549

      definition, 346
      deliver in quality what you sell, 412
      exec gets out volume but quality suffers, handling
            216
      how it is affected by organizing, 406
      service quality depends upon a staff, 465
      to have a quality product, organize, 345
      what product quality depends upon, 342, 344, 385
            456
quantity, definition, 346
quarters,
      neatness of, 356
      personal quarters are a mess, handling, 299, 447
[pic]
SUBJECT INDEX

questions, stable datum on answering people's questions, reasonable(ness),
being reasonable (cont.)
            356
quickie,
      definition, 173
      quickie Product Clearing, 173
quota(s),
      every subproduct must be quotaed for a GDS quota
            to be attained, 433
      example of what exec runs into and how it is solved,
            431-433
      ideal scene and, 112
      set against time, 481
      where subproducts are not given a quota, quotaing a
            GDS fails, 431

railroads, why they ceased to be used, 345
rationality; see also logic; reason; thinking
      ideal scene and, 43
      irrationality; see irrationality
      sanity and insanity are matters of motive, not ration
            ality or competence, 405
Reach and Withdraw, run on an exec, 216
reactionary, reactionaries; see also conservative
      continual battle of life is between the critic and the, 39
      departures and, 39
      fixed ideas and, 24
      "good old days" and, 40
      people resisting all progress or action, 24
      resistance to change, 39, 111
      what it means, I I I
      who try to keep it all as it is regardless, 39
read(s),
      person will not necessarily read on something that he
            believes to be true, 266
      using meter reads to steer the person in False Data
            Stripping, 267
      why false datum won't necessarily read, 265
      word not reading on the meter because the person
            "thinks he knows," 262
reality; see also is-ness
      Admin Scale and, 377
      both upgrade and downgrade of reality are outpoints
            when reported as facts, 26
      consists of the is-ness of things, 26
      envisioning an attainable future requires some con
            nection with, I I I
      giving oneself a crashing failure by disconnecting
            from, 112
      ideal scene and, 112
      improvement of, 26
      out-reality and Admin Scale, 377
      out-reality on hats, org boards etc., cause of, 375
      promotion and, 381, 387
      solvency and, 390
      statistic is a tight reality, 47
      students educated far from reality, 30
real Why; see Why
reason, reasoning; see also logic; rationality; thinking
      logic and, 8
      population that is unable to think or reason can be
            manipulated easily by falsehoods and wretched
            causes, 8
      reason depends on data, 9
      substitute of violence for reason as a third dynamic
            psychosis, 382
reasonabWness), being reasonable,
      confront of evil and, 131

550

 evaluations and, 98, 131
 example, 29
 humanoid reponse to displacement of data is to be
      reasonable, 30
 inability to recognize an outpoint is, 131
 misunderstoods and, 29
 observation errors and "being reasonable," 23
 outpoints and, 30, 131
 reasonable person would accept a pig in a parlor, 31
 what it is a symptom of, 98
 why effort is made to make something logical or to
      throw it away, 29
Reception, lack of, 236 org form and, 236 routing and, 236 routing forms
  and, 236
recommendation(s),
      essence of a recommendation is "agreed-upon," 124
      evaluations and, 124
      in collision with other Whys and recommendations,
            124
      what it is, 124
recruit(s); see also recruiting; staff member Estates Project Force and,
  233, 417 hatting and, 471 influx of, 393 unknown scene and, 31
recruiting, recruitment; see also hiring
      absence of recruiting as a Why, 467
      correct action is to find extra or new people for the
            new action, 423
      defending one's areas by excluding insofar as possible
            adjacent areas where crippled think is rampant, 7
      definition of recruitment, 408
      don't be selective in, 234, 418
      failure to recruit and train new people, what it leads
            to, 423
      fast flow hiring, 234, 418
      fully formed org in a heavily populated location
            would need hundreds of staff, 234, 418
      HCO has recruitment, 408
      incorrectly done by using the production area as the
            recruitment pool, 323
      never recruit with promise of free courses or auditing,
            233,417
      only orgs with restricted hiring or recruiting give
            trouble, 234, 418
      recruit or hire somebody to be part of the team, 233,
            417
      truthfully stated scene and, 49
      using the org itself as a source of personnel, effect of,
            408
      using the wrong personnel pools, 178
      usual actions on, 461
      when men will become part of the most onerous and
            dangerous groups imaginable, 49
      with a flow of people the best move on up, the worst,
            if any, drop off, 234, 418
reformer, applying fixed or wrong ideals to scene, 29
refunds, undelivered services increasing chance of, 292, 440
Registrar(s), Reg, every completion gets routed to, 294, 442 re-sign-up
  line and, 293-294, 441-442 sequence in which various Registrar posts are
  manned up, 429
related facts known, as a pluspoint, 115
relay points, evaluation by, 87

SUBJECT INDEX

reliable source(s),
      data collection and, 18
      description, 20
      fixed idea and, 24
      intelligence services and, 18
      Philby and, 18, 20
      psychiatrists as, 20
removal, replacing the person who cannot be hatted, 315
repair,
      False Data Stripping and, 269
      org repair, 348
report(s)(ing),
      always a question as to their truth, 70
      are summaries of areas, people, situations or condi
            tions, 196
      data an executive wants is in statistics, reports and
            briefings, 196
      false report; see false report
      intelligence systems, use of reports, 70
      Knowledge Report; see Knowledge Report
      multiple report; see multiple report
      out-policy, reporting of, 377
      pathetic reliance on, 70
      prejudices and, 42
      quantity of data poured in is not any guarantee of
            understanding, 16
      requiring 1000 reports a week would not obtain much
            information, 16
      subject to outpoints, 42
      surveyed for outpoints, 70
reporter(s); see also newspaperman
      as a spectator, 476
      possible ideal scene and statistic for a, 49
      sent to collect information, 16
repute, org in bad repute for nondelivery, 173
re-sign(s), re-sign-up(s), re-sign-up line,
      brings further income, 293, 441
      certificates and, 293, 441
      completions and, 293-294, 441-442
      definition of re-sign-ups, 288, 436
      key to org's prosperity, 293, 441
      Registrar and, 293-294, 441-442
      Service Product Officer and, 288, 293, 436, 441
resistance, cycle of inclusion and. 428
resource(s),
      belongs just above handling on the eval form, 139
      bright idea and, 73, 139
      evaluations and, 107, 128, 139
      examining resources, 139
      handling and, 35-36, 73, 128, 139
      overt products waste resources, 275
      play a part in getting the solution into effect, 45
      preserving or acquiring resources, 139
      Service Product Officer, his Org Officer and, 292, 440
      sometimes turn out not what they seemed, 139
      used to move the existing scene toward the ideal
            scene, 77
      what can you do with what you've got? 128
respect,
      competence and, 457
      confidence and, 457
      description, 457
      when a person is respected and when he isn't, 457
responsibility, responsible,
      evaluator who is afraid to take responsibility for con
            sequences if wrong, 86, 222
      stopping attacks by widening one's zone of, 476
result, data and situation analysis is an instant result, 15
retrain, instruct, cram and, 163
retread, instruct, cram, retread, 165, 184

551

reversion, revert(ing), if you can't find the Why, you revert, 123 one does
not achieve a reversion to the ideal by turning back the clock, 40 review,
evaluations and, 74, 110, 121, 135 heart of Review is humility, 75 reason
for, 122 wrong Why and, 74, 122 revolt(s); see also revolution; riots;
violence; war are protests against idle status, 51 black propaganda and, 26
definition, 40 departure from ideal scene and. 40 injustices and, 382
Kerensky revolt, 40 manned by people who have been excluded out, 341
society and, 40 Spanish and, 358 sympathy with abused winds up in, 350
welfare program causing, 329 revolution(s); see also revolt; riots;
violence; war French Revolution, 40 how violent revolution comes about, 40
Russia and, 359 Russian 1917 revolution, 40 stem directly from use of
opinion and neglect of statistics, 5 1 when it's no good having a, 40
revolutionary, revolutionaries, history and "progress" and, 39 ideal scene
and, 39 what he is usually doing, 39 right, what it takes to make an org go
right, 475 riots, national riots, what they are, 320 robot, can't handle
livingness, 354 robot civilizations, 354 robot orgs, 354 role, any type of
role requires individual and team training, 384 Roman Catholic Church, only
began to fail when it began to exclude, 383 worked on the theory that Man
should be kept ignorant, 8 Roman Empire, unhatted leaders and, 337
Romanoffs, 351 Rome, riots of ancient Rome, 206 Rousseau, Jean Jacques, 40
route(s); see also line; organization form are directions to go, not orders
to handle, 354 description, 354 Esto having staff member follow routes of
things that should come to him, 217 how a route and handling begins,
develops and continues, 354 is only the agreed upon procedure, 354 slave
societies and, 354 routing(s); see also channel; flow; line confusing comm
line with command line, 195, 196 confusion and, 236 how HCO allows routing
to occur, 408 how Service Product Officer speeds up routing, 292, 440
necessity of, 236 nonuniform or slow routing interferes with the product,
292, 440 org board and, 316, 319 Org Officer and, 292, 440 Reception and,
236

SUBJECT INDEX

routing form(s),
      definition, 290, 438
      Estos and, 178
      flow of org lines and, 290, 438
      often carry a particle into org but not out, 236
      org form and, 236
      put edges on invisible lines, 178
      Reception and, 236
      Service Product Officer's Org Officer and, 290, 438
      what must be listed on, 290, 438
ruddy rods, 31
rudiments, False Data Stripping and, 269
rumors, accepted as evidence, 382
Russia, Russian,
      country most interested in fomenting US civil com
            motion, 44
      her product was and is revolution, 359
      ideal scene of, 73
      morale of, 351
      1917 revolution, 40
      outpoints abound, 28
      passenger vacation cruise liner example, 28
      Pavlov and Russian communist "mental health," 64
      Philby and, 18, 20
      revolt and, 351
      their main problem, 359
      what began the downfall of Imperial Russia, 370
      why Russia will never have to fight an atomic war, 44

sailor, spotting outpoints, 22
Saint Elizabeth's insane asylum, 3
Saint Hill, overpaying creditors, 186
salary; see pay
sale(s), sell(ing); see also delivery
      anything must be sold for a price comparable to its
            value in the eyes of the purchaser, 387
      Call-in Units and, 292-293, 440-441
      clumsy or nonfunctioning sales activities penalize
            producers and consumers, 381
      costing, pricing and, 387
      deliver in quality what you sell, 412
      economics greatly affect selling, 387
      hard to sell what isn't promoted and can't be deliv
            ered, 387
      impeding of product distribution to potential cus
            tomers as a third dynamic psychosis, 381
      inability to sell what is produced, 381
      is a skilled action, 388
      list of some of the sales actions and lines in an org,
            292,440
      sales lines, what they consist of, 292, 440
      salesman and, 388
      Sanity Scale and, 380, 381, 387-388
      Service Product Officer actions in the sales area, 440
salesman, what skill of salesman is devoted to, 388
sane, sanity,
      accurate observation and, 24
      answer to sane org and sane society, 411
      anything survives better when sane, 27
      are constructive, 405
      definition of sanity, 3, 5, 7, 24
      definition of sanity in an organization or individual,
            43
      difference between sane and insane, 393
      direct index of, 399
      environmental challenge and, 27
      establishing sane groups or individuals, 43

sane, sanity (cont.)
      fixed ideas and, 24
      group sanity, 42, 380, 383
      hattedness is a basic of third dynamic sanity, 171
      how one can analyze for a sane ideal, 25
      how to find what is sane in a scene, 27
      how to gradually lift any situation up to sanity and
            survival, 27
      if the ideal is one that forwards the purpose, it will
            pass for sane, 25
      is ability to recognize differences, similarities and
            identities, 3, 5, 7
      less chance of sane men being shot or destroyed, 27
      Man and his leaders are something less than sane, 43
      measuring or re-establishing relative sanity in groups
            or individuals, 43
      motive and, 405
      normal improvement is accepted as sane, 26
      observer has to be sane to sanely observe, 24
      one cannot tell difference between sane and insane by
            behavior, 393
      organizing and, 360
      outpoints and third dynamic sanity, 61
      person who feels queasy about his sanity doesn't dare
            look at outpoints or confront and use illogic, 99
      producer has stake in maintaining sanity of scene in
            which he is operating, 407
      psychiatrist and, 24
      sane group controlling their environment, 394
      sane has come to mean "conservative" or "cautious,"
            24
      sane people make things go right, 393
      sane scene, description, 26
      Sanity Scale and group sanity, 380
      survival and, 27, 393
      things only go sane when facts and situations are in
            view, 146
      third dynamic sanity, what it depends upon, 54
      way to full sanity, 99
      what it consists of, 405
Sanity Scale,
      Admin Scale and, 380
      points of, 380
scene,
      ability to spot illogics in a known scene, 32
      applying fixed or wrong ideals to, 29
      awareness that something is wrong with a, 39
      biggest "omitted data" would be the whole scene, 30
      composed of spaces and objects and people, 180
      depicted in newspapers, 26
      difference between ideal scene and practical scene, 25
      Esto is looking to see the scene and find the WHY
            and establish, 182
      evaluator who doesn't know the, 85, 221
      example of sending a farmer to sea, 22
      executive, scene of an, 197
      existing scene; see existing scene
      familiarity with the, 22
      for one cultural period is not the scene for another, 33
      heart of Program is knowing the, 75
      how a person can miss most of the outpoints in a, 30
      how to find what is sane in a, 27
      ideal scene; see ideal scene
      if wholly unknown, one doesn't know what data
            belongs to it, 31
      is in the hats or lack of them, is on the org board or
            lack of it, 180
      is right before one's eyes, 180
      knowledge of the, 33
      lack of familiarity with the, 22-23
      local environment and, 87
      look don't listen, 180

552

SUBJECT INDEX

scene (cont.)
      missing scene, 30
      outpoints compare to the ideal for that particular
            scene, 29
      plane upon which the scene exists, 87
      reason one cannot easily spot outpoints in a, 22
      seeing something wrong without seeking to correct it,
            39
      separating the data in the scene into similar groups,
            32
      sorting outpoints into principal areas of the, 14
      statistic as a vital indicator of the, 426
      surrounding area to the scene being evaluated, 87
      there are two scenes, 38
      to adjust a scene you have to look at it, 181
      two areas not likely to get much attention from the
            evaluator, 87
      upper stages of authority under which the scene re
            acts, 87
schedule(s), scheduling,
      courses and, 225
      Esto and, 160, 225, 238
      exercise and, 160
      fault in not allowing any slack between two time
            points, 239
      governments and, 238
      how to make real schedules, 239
      if unreal or too complex it will not be kept, 239
      importance of, in orgs which handle bodies, 238
      lines and, 238, 239
      management orgs run very raggedly on, 239
      org form and, 238-239
      Supervisor tech and, 225
      those parts of org engaged upon similar functions
            must be on the same schedule, 238
      use and function of, 160, 238
      when they are a waste of time, 239
schizophrenia,
      Esto and, 200
      examples, 200
      society and, 200
      staff members and, 200
      what it is, 200
scholarship(s),
      every full scholarship ever given by an org wound up
            in a messy scene, 206
      limitation on, 334
      termination date of those outstanding, 334
scientific methodology, investigatory procedure and, 57
scientist, true scientist doesn't fixate on one idea, 84
Scientologist, field Scientologist should have a hat, 329
Scientology,
      attacks; see attacks
      death camp organizations of psychiatry vs., 383
      discussions with persons opposing Scientology, 487
      enemy, how we get an, 486
      Guardian Office, handling the public and indispensa
            bility of Scientology, 134
      has no laborers in its orgs, 354
      how we'll win, 476

                                   security (cont.) making insecure person
                                     retaining a post makes p self-
                                     determinism, happines ism, production
                                     and p selling; see sales semantics,
                                     definition, 3 Korzybski and, 3
                                     senior(s); see also executive by
                                     implication an order 367 hat knock-off
                                     from inter Knowledge Report on s 465
                                     lines and terminals bein senior, 465
                                     overload of seniors, usu responsible
                                     that every ji 328 Service Product
                                     Officer going into their areas,
                                     untrained senior causing who doesn't
                                     make sure 273 sequence(s), altered
                                     sequence; see alt any activity has a
                                     sequer basic outness is no sequ( be-do-
                                     have and, 358-3M consequence and, 60
                                     correct sequence; see cor criminals
                                     can't think in, definition, 59
                                     disassociation and, 59 discoveries are
                                     the end investigatory actions, drilling
                                     of sequences of events in correct
                                     sequen examples of sequences o fixed
                                     ideas and, 59 how to improve ability t
                                     illogical sequence is unc incorrect
                                     sequence of sit investigations
                                     conducted like a ball bouncing dow
                                     major sequences and prc one that isn't
                                     but is thou 60 out of sequence; see out
                                     out sequence and omitt faults in
                                     programs an particles and, 317 people
                                     dub-in a missing production sequences
                                     an product sequence necess thinking in,
                                     60 trouble in visualizing sec why
                                     people easily buy d

      most effective way of guaranteeing expansion of, 301    serviCe(s);
see also delivery
      reason we are fought, 486   crew forcing service, 465
      system used to make discoveries of, 57
      taking over the whole field of mental healing, 476
      VFP of an org or management unit in, 451
secretary; see division head
section, not producing something valuable enough to
            interchange will not be supported for long, 407
section officer, is the Product Officer of that section, 153
security,
      insecurity; see insecurity

553

deliver service to the public, 288, 436
it    is losses on service that keep public away, org
      income down and staff pay low, 293, 441
purpose of an organization and, 288, 436
quality of, 465
Service Product Officer and, 287-289, 292-294,
      435-437,440-442
service to public is the reason the org is there, 293, 441
undelivered services to public can mess up a field and
      increase chance of refunds, 292, 440

SUBJECT INDEX

Service/Call-in Committee, reference, 287, 435
service facsimiles, false data and, 265
service organization(s),
      amount of hatting required by a, 238
      handles bodies, 238
      importance of schedules in, 238
      management org vs., 238
Service Product Officer,
      advises seniors that he is going into their areas, 289,
            437
      alert line with public, 293, 441
      authority of, 289, 437
      battle planning and, 290, 438
      call-in functions and, 292, 440
      Call-in Units and, 292-293, 440-441
      CO/ED is his direct senior, 287, 435
      comes up with big ideas, 289, 437
      completions and, 288, 436
      concentrates on resources that already exist, 292, 440
      concerned with promotion, sales, call-in, delivery and
            re-sign, 290, 438
      coordinates flow of products from division to divi
            sion, 289, 437
      creating a team and, 290, 438
      debug tech used by, 289, 437
      delivery and, 293, 441
      duties and responsibilities of, 288-290, 436-438
      ensures org is accomplishing its purpose. 288, 436
      ensures tech lines are fast, 293, 441
      Esto tech and, 287, 288, 294, 435, 436
      example of how he functions, 289, 437
      FEBC tapes and, 288, 436
      gets seniors to handle their juniors so a product is
            gotten, 289, 437
      how he can lose his effectiveness, 294, 442
      how he moves through the org, 290, 438
      important parts of hat, 288, 436
      is not an "expeditor" for CO/ED, 289, 437
      is there to ensure entire machine runs, 294, 442
      lines and, 290, 438
      makes difference between good org and booming org,
            294,442
      must ensure others get the work done, 289, 437
      must know where product is to come from and where
            it is to go, 290, 438
      must not get wrapped up in one area while neglecting
            others, 290, 438
      names, wants and gets products, 288, 436
      not an "information courier" or "data gatherer," 290,
            438
      not his duty to man and hat org, 294, 442
      operating procedure is products, products, products,
            292,440
      organizing is handled by his Org Officer, 288, 436
      org board position, 287, 435
      Org Officer and, 288-290, 292, 294, 436-438, 440, 442
      pitfalls of, 294, 442
      policing of org routing lines, 292, 440
      primary duty of, 293, 441
      Product/Org Officer system and, 287-289, 435-437
      promotion and, 288, 290-292, 436, 438-440
      references, 287, 435
      re-sign-up and, 293, 441
      routing forms and, 290, 438
      sales area and, 292, 440
      sequence of actions of, 290, 438
      sets pace of org's production and morale, 290, 438
      solely interested in products, 288, 436
      some of the actions and lines to be product officered
            by, 293, 441
      speeds up routing, 292, 440
      statistics for, 288, 436

Service Product Officer (cont.)
      study recommended for, 288, 436
      unsticks flows and gets them moving, 289, 437
      VFPs of, 287, 435
      what he has to know, 290, 438
      what he is not, 294, 442
Ship Programs Chief Flag, 243
shock,
      executive going into shock, 216
      symptom of no confront, 216
shoe store example, 40, 47
show, get the show on the road, 242, 421
sight, shut off by misunderstood words, 260
similarities are similar, as a pluspoint, 115
similarity, similarities, similar,
      ability to recognize differences, similarities and iden
            tities, 3, 5, 7
      assumed similarities are not similar or same class of
            thing, outpoint, 11
      considering basics to be merely similar to incidental
            remarks, 5
      definition of similar, 3
single-hand(ing); see also cope; Phase 1
      definition, 336
      how it comes about, 336~337
      not knowing how to organize and, 258
      oddity of, 337
      Product Officer and, 258
      right answer is single-hand while you train up your
            people, 338
      when one will wind up single-handing, 338
      why single-handing from the top occurs, 430
sit; see situation
Sitting Bull, 140
situation(s), sit,
      added data masking a real situation, 96
      adequate data and, 115
      analysis; see situation analysis
      art of evaluation lies in finding situations, 98
      attaining right answers to, 13
      backwards eval done without any situation in mind,
            140
      bad situations, 69-70, 119
      can change, 116
      cannot be handled well unless a real Why is found, 82
      clouding up a situation with PR, 122
      collapsing situation is forecast by outpoints in its
            data, 26
      "coming to notice," 69
      correction, 108
      correct target and, 115
      data analysis and, 12, 36, 77
      data and, 70
      Data Series 1 1-steps, 35
      definition, 15, 34, 35, 69, 77, 90, 92, Ill, 119, 403
      detecting, handling or remedying of, 37
      deteriorating due to wrong Why, 74
      determining the, 119
      do not be thrown off a sit you are sure exists, 72
      drills to gain skill in sorting out the data of a, 10
      English has several meanings for, 34
      ethics situations, 127
      evaluation and, 69, 77, 116, 119, 146
      example, 34~35
      example of data and situation errors, 21
      exists whether it is handled or not, 35
      factors that form the core of all organizational situa
            tions, 403
      failing to use data trail to find, 108
      finding a, 35, 93, 98, 108, Ill, 119

554
[pic]
SUBJECT INDEX

situation(s), sit (cont.)
      finding out what's wrong, 14
      finding the WHY of situations that won't resolve, 147
      find the situation area from stats, 93
      find the situation from data files, 93
      first step of evaluation is noting a situation exists, 69
      five primary ways for a relay of information or a
            situation to become illogical, 9
      from the statistical trail or the gross outpoint trail one
            can locate a, 137
      getting mired into situations, 36
      getting the situation is a common bug, 90
      good situations, 69-70, 119
      handled with standard admin, 396
      have to be handled fast, 75
      highly general "situation," 108
      how one can cease to be the effect of unwanted situa
            tions, 54
      ideal scene and, 34, 37, 73, 77, 90, 111
      ideal scene or situation, effect of not knowing the, 22
      if ideal scene and situation are correct, you can find
            the real Why, 114
      if you find an outpoint, you're into evaluating a, 121
      inactive Whos causing, 117
      indicator and, 17, 119
      insufficiently broad situation, 106
      is something that affects stats or survival of the org,
            92
      is something that applies to survival, 119
      is the most major departure from the ideal scene, 90,
            ill
      lifting any situation up to sanity and survival, 27
      looking at all the stats, 72
      major reason one can lose one's way in handling a, 45
      military, political and PR situations, etc., are handled
            all in the same way, 15
      missing all the real situations, 92
      multiple situations, 92
      no evaluation is done where there is no, 89
      no situation, 106, 119, 122
      no situation, trying to find Whys in, 122
      observation and, 69
      often so big and so appalling one can feel incapable,
            36
      one can confront real situations better than imaginary
            fantasies, 146
      outpoints and, 92, 98, 137
      pluspoints and, 27, 83
      probably the hardest meaning to get across is the
            definition of, 34
      program compliance and, 74
      pulling strings and finding situations, 98
      reasonableness and finding situations, 98
      relay points of difficulties that produce situations, 87
      resolving a, 37
      Situations 1-14 of Esto Series 16, 215
      statistics are leaders in pointing the way to, 98
      studying and isolating the principles that make a
            situation illogical, 12
      successes come from anticipating the situation and
            handling it, 398
      supported by statistics, 71
      there is generally a situation underlying a series of
            outpoints, 137
      things only go sane when facts and situations are in
            view, 146
      tick-tock from one situation to another, 133
      too narrow a, 80
      to some a despatch is a, 34
      to some a small error is a, 34
      trouble finding situations means one of three things,
            98

555

situation(s), sit (cont.) usual error in viewing situations, 58 very few
are caused by active Whos, 117 when proceeding to the most major situation,
go big, 35 when you have a situation and not a Why, 92 where you find
outpoints you will there also find a, 98 Why found was actually the
situation, 108 why individual org situations do not get spotted or
evaluated, 92 why it is better to have real situations in clear view, 146
Whys and, 92 worsened by solving wrong problem, 404 wrong Why and, 74
  you can't substitute a situation for a Why, 109 you can't substitute stats
  for a, 109
situation analysis, situation analyzing; see also analysis; evaluation
   accurate observation and, 23 correct sequence of, 17 data analysis and,
   14 examples, 14, 114 fundamental outpoints required in, 59-61 how we
   obtain an analysis of the situation, 14 incorrect sequence of, 17
   indicators and, 17 instant result and, 15 majority of outpoints will
   appear in one area, 14 normal admin flows contain enough data to do a
   data
      and situation analysis, 17
  one assigns the outpoints to the whole as a, 15
  only indicates area that has to be closely inspected
      and handled, 17
  procedure,14
  sorting outpoints into principal areas of the scene, 14
  visible manifestation which tells when a situation
      analysis should be done, 17
  whole reason one is done is to predict, 52
skill(s); see also ability evaluation and, 119 basic skill behind any
  intelligent action, 54 sky blue lampblack, 31
slave societies, are composed only of routes and unthinking terminals, 354
   Slobovians, 123 sloth, morale and, 391 slovenliness, badly organized
   group and, 457 slump(s); see contraction; down statistics; failure smog,
   Los Angeles and, 30 socialism,
ignorance of VFPs in a, 372 finance and, 390 question of how does it
support itself, 345 socialists, say future must be reckoned with, 111
social scene, why it would continue to be a mess, 51 social scientist,
fixed ideas and, 24 social subjects, are based on principle of VFP, 405
social welfare, what would probably resolve it, 46
society, societies; see also civilization. culture; group; Man; third
   dynamic answer to a sane society, 411 de-aberrating the bulk of crime
   out of, 411 destructive impulses of about 10 or 15% of, 383 false data
   and, 262, 263 GI push in, 424-425 group insanities and, 382
  groups and social catastrophes or upheavals, 398 ideal scene of, 38

SUBJECT INDEX

society, societies (cont.)
      Keynesian economics and unhappiness and tumult in,
            46
      led astray by crackpot economics, 450
      machine age and making society go, 450
      painting, writing, music, all have positive roles in a,
            50
      personal production, standard of living and, 450
      revolt and, 40
      Sanity Scale and, 380
      schizophrenia and, 200
      slave societies are composed only of routes and un
            thinking terminals, 354
      sooner or later the books get balanced in, 390
      spectatorism and, 476
      successful organizations fought by society's fancied
            rulers or enemies, 398
      target of justice is establishment of a sane society, 391
      tends to confuse and unstabilize persons, 410
      ten points most aberrated in the, 323
      when it conceives its VFP to be dead men, 371
      why communism is unlikely to produce a good soci
            ety, 367
Socrates,
 semantics and, 3
  thesis-antithesis-synthesis philosophical equation. 264
solution(s),
      did they work? 396
      dreaming up new solutions not in policy, what it
            usually comes from, 165
      for every correct solution there can be an infinity of
            wrong solutions, 396
      how one comes up with insane solutions, 5
      just because the situation is big is no real reason the
            solution must be, 35

                                   space(s) (cont.) ideal org and, 118 must
                                     be utilized, 386 must know VFPs of
                                     activity to do al requirements of, and
                                     factors involve to have any form at all
                                     an org must whole design of space and
                                     flows must bodies, 237
                                   Spain, Spanish, officials are stuck in
                                     Be, 358 peasant vs. officials, 358
                                     revolts and, 358 revolution, 369 status
                                     in, 51
                                   Sparta, money and, 63
                                   specialist(s); see also expert each
                                     staff member is a, 240, 419 example,
                                     240, 419-420 grouped in departments
                                     which have c common, 240, 419
                                     production and, 240, 419
                                   spectator(s), spectatorism, becoming a,
                                     476 common in society today, 476
                                     definition of OT vs., 476 targets vs.,
                                     476
                                   speed, has a price, 125 of action
                                     determines degree of loss o of
                                     evaluation, 130 training and, 384
                                   spirit; see thetan
                                   spirit, lack of team spirit, 375
                                   SPO; see Service Product Officer
 lots of unsolvable problems in the area, handling, 285 spy(ing),
 espionage; see also intelligence not doing the usual resulted in desperate
 solutions, 461 resources and, 45 standard organizing and correct
 solutions, 396-397 test of all administrative solutions, 396 unusual
 solution, backlog caused by, 462 weird "solutions," 4 work on gradient
 scales, 35
solvency,
      cannot take more out of something than is in it, 4
      debug tech and, 271
      fact that something is actually operating and solvent
            can outweigh untested advantages of changing it,
            25
      insolvency; see insolvency
      saving things into, 390
      turning insolvency into solvency, 271
      when solvency becomes real, 390
Sophist(s),
      only Greek school of philosophy that dealt with
            illogic, 99
      semantics and, 3
sound, shut off by Mis-U words, 260
source, correct source is a pluspoint, 97, 115
SP; see suppressive person
space(s),
      as an essential of org form, 235
      enough space in which to train, process and adminis
            trate without crowding, 118
      flow lines and, 235
      has to be big enough for traffic volume it has to
            handle, 235
      HCO has designating of spaces in org, 408
      holding one's position in, 410

556

      countries that spend most on espionage are in the
            most trouble, 16
      evaluation and, 119
      Germans had their whole population spying, 16
      has no part in application of eval tech, 119
      nations and, 16
      Philby as Russian spy, 18
      Time magazine credentials used for government spy
            ing, 49
      two Japanese maxims on, 16
      what happened to Japan and Germany, 16
spy networks, maintained at huge expense, 16
squad mentality, communism is based on, 367
squirrel,
      description of squirrel administrators, 396, 398
      factors that bring a group toward squirrel admin, 398
      squirrel auditing, definition, I
      squirrel third dynamic tech, I
stability, stable,
      flow items and stable items, 317
      flows can only occur when terminals are rock steady
            and stable, 408
      flubbed hatting unstabilizing areas, 410
      hatting and, 410-411
      having a hat makes person more stable, 410
      modern society tends to confuse and unstabilize per
            sons with its hectic pace, 410
      musical chairs and, 410
      why an activity has to have stable points that do not
            flow, 317
      with the ability to learn comes stability and the
            production of valuable products, 269
stable terminal(s); see also terminal
      communication cannot occur without, 408
      correct sequence of actions and, 317

SUBJECT INDEX

staff, staff member(s), personnel; see also post; terminal
      aberration vs. doing work, 199
      absence of altitude, handling, 282
      absence of hatting, handling, 281
      amount needed, 234, 418
      apprenticeship system, 385
      are considered Product 2 and 4 personnel by Esto,
            153
      as a drifting mob, 465
      as individuals do the work of an organization, 354
      busy but producing nothing, handling, 278
      can be called back to a post for next two years, 463
      cannot state what the relationship is between each of
            his tools and his product, handling, 298, 446
      can't get out the products expected of him, handling,
            278
      cases on post, staff must not have, 202
      choosing personnel by experience with them, 6
      confidence vs. no confidence by a group in a team
            member, 457
      counter-intention, handling, 285
      creating problems and demanding solutions to them,
            handling, 275, 285
      daily pounded with false economic data, 449
      debugging personnel problems, 273, 281
      demanding orders from top management, 365
      demands for personnel, handling, 230, 414
      deputy every post and newly deputy them when
            promotions occur, 385
      deputy system, economics of, 385
      dev-t log kept by, 161
      dev-t pack, staff checking out on, 161
      doesn't attend study, handling, 281
      doesn't know the basic actions necessary to get out
            his product, handling, 298, 446
      doesn't know what his post or job is, handling, 297,
            445
      doesn't know what organization he's in, handling,
            297,445
      doesn't know what the raw materials of his post are,
            handling, 298, 446
      doesn't put things back after using or can't find things
            readily, handling, 299, 447
      doing a job that is not doing what he is doing, 199
      doing what he is doing, 199
      duplicating functions, 395
      each is a specialist in one or more similar functions,
            240,419
      employment of personnel; see hiring; recruiting
      evaluating a personnel scene, 128
      executive providing hats and programs for, 338
      executive's VFP and, 338
      Field Staff Member; see Field Staff Member
      forcing performance of duty and service, 465
      free service and, 334
      functions below a personnel on an org board are the
            responsibility of that personnel, 331
      gets the job done of his own post, his department and
            the whole organization, 355
      gotten producing what he is supposed to produce in
            some volume at once, 161
      green crew member and org board, 465
      handling PTS and out-ethics personnel, 246
      has no collection of references or library for his post,
            handling, 299, 447
      has no specific place for supplies, handling, 299, 447
      has no system for locating things, handling, 299, 447
      hat; see hat
      hat knocked off if you find wrong product for a post,
            209
      hatting; see hatting; training
      hiring; see hiring; recruiting

557

staff, staff member(s), personnel (cont.) how to hold your job, 355 if he
isn't doing what he is doing, he is doing something else, 203 inability to
communicate, handling, 282 inaction, usual reason for, 170 industriousness
of staff makes the difference between the beans in and beans out, 390 in
motion, not standing about, 118 keeping a good mock-up in people, offices,
classrooms, quarters, 356 keep your desk and your mest neat, 356 knowledge
of lines and hats, 465 knowledge of VFPs required to assign, 372 Knowledge
Reports, use of, 465 lack of interest or no interest, 280 lack of knowledge
of products, 171 lack of organization, handling, 276, 286 lack of technical
know-how, handling, 282 lines and terminals being in depends on the, 465
lines, hats and, 403-404, 465 list of things that could be standing in the
way of production, 278 misses obvious outpoints by having no idea of how a
real org should run, 22 most common failure of, 256 must exist and be
functional to get production, 404 must know subproducts in order to attain
a GDS, 433 necessity level can be raised high, 202 never unmock working
installations, 423 no idea at all that products should be gotten out,
handling,283 no idea of the product, handling, 284 non-Scientology staff
member of an org, 355 nonutilized personnel, definition of, 329 not knowing
subproducts which make up a GDS, results of, 431 not organizing any corner
of his area or work, handling, 261, 276 on post without a hat cannot be
expected to be paid, 463 operational, 1-78 org board, staff knowledge of,
333 org board weaknesses of, 171 Org Officer and Qual worry about staff
member's MUs, 289, 437 other-intentionedness, handling, 285 OT Scale and,
476-477 out-ethics, handling, 275, 284 pay; see pay people who don't get
products have low morale, 278 people who have to have before they can do,
281 personal quarters are a mess, handling, 299, 447 persons not grooved in
on new posts before being asked to act have a high confusion level, 310
person who cannot be hatted at all has false data, 273 person with no post
is quite miserable, 342 planner, command or policy-making personnel who
cannot use the Data Series, 148 pretesting personnel for ability to observe
and conceive differences, similarities and identities, 7 production; see
production PTS and out-ethics personnel, 246 recruiting; see recruiting
requiring orders, 170 Sanity Scale and, 380-391 scarcity of personnel,
handling, 281 schizophrenia and, 200 senior who doesn't make sure his staff
puts in study time off production hours, 273 service quality, cleanliness,
production and prosperity depends upon a, 465

SUBJECT INDEX

staff, staff member(s), personnel (cont.) setting their own policy, results
  of, 365 Situations 1-14 of Esto Series 16, 215-218 soft individual, 457
  standard of living of, 451 subjected to bad programs, 79

                                   standard of living (cont.) products and,
                                     450 what it is determined by, 451 why
                                     one must produce in ex. standard
                                     organizing, correct solu

      takes a firmly hatted staff to handle scene on the standard tech,
expansion and, 41
            planet, 460      Stanislavski, Konstantin, 263
      taking orders from anyone, 171    stat(s); see statistic
      technology is a subdivision of hats and personnel, 403  state(s); see
also country
      that hasn't any idea of how a real org should run, 22
moneyless state, 372
      those who need continual pushing around or round-       prediction
and, 52
            ing up, 178
      tools of his post and, 298, 446
      total effect person, 476
      training; see hatting; training
      trouble from those who aren't trained, 384
      trouble with personnel handled by straightening out
            the complement, 247
      unhattedness of staff, how to determine, 171
      utilization of, 381, 386
      wanting the product, 257
      waste of, 329
      wears not just his own hat but every hat in the organi
            zation, 355
      what is your job, 355
      when a person is respected and when he isn't, 457
      when he is said to be hatted, 240, 419
      when persons can be considered personnel, 403
      who to contact when personnel are wanted, 469
      won't complete a cycle of action, handling, 274, 283
      won't stay hatted unless hatted to produce, 171
Staff Section Officer, sequence in which it is manned up,
            429
Staff Status 1,
      person who doesn't attain Staff Status One and Two,
            handling, 233, 417
      time limits on how long it takes to do, 233, 417
Staff Status 11,
      person who doesn't attain Staff Status One and Two,
            handling,233,417
      time limits on how long it takes to do, 233, 417
Stalinism, 370
standard(s),
      attainment of one's standards, 392
      definition, 392
      environmental control and, 392
      there are standard ways to do things, 463
      when in doubt do the usual, the routine, the standard,
            461
standard administration,
      definition, 396
      expansion and, 412
      first the data has to exist, be available and known, 397
      is the key to competence and successes in an org, 398
      situations and, 396
      solutions that work and, 396
      squirrel admin vs., 397
      why it's sometimes not used, 397
standard of living,
      applies to the individual as well as the team, 449
      definition, 449
      economics and, 449-451
      environment and, 449
      excess production is never less than 5X minimum, 449
      group and, 450
      how it is depressed in the group or team, 450
      how to make an acceptable one, 450
      machines and, 450
      overt products and, 450
      production and, 449

558

      what the "thinking" of heads of states is based on, 3
statistic(s), stat(s),
      Admin Scale and, 376
      are the only sound measure of any production or any
            job or any activity, 41
      as an outpoint, 52
      backlog and, 84
      can be compared to each other and often lead directly
            to a Why, 71
      can be estimated by the scene itself, 71
      CIA and, 71
      commando battalion statistic, 41-42
      completed cycles of action and, 426
      completions; see completions
      data analysis and, 77
      data an executive wants is in statistics, reports and
            briefings, 196
      date coincidence, 126
      datum most easily kept clean of outpoints is, 42
      definition, 47, 77, 427
      departure seen because the statistic drops, 42
      disasters and, 42
      dominant factors in an evaluation, 137
      do not be thrown off a situation you are sure exists
            without looking at all the, 72
      do not give a Why or recommend handling without
            inspecting the, 72
      don't act without statistical data, 71
      down statistic; see down statistic
      downtrends and uptrends, how they occur, 393
      each part of a broad group has its own, 50
      ethics type stats, 214
      evaluations and, 71
      evaluator who doesn't know how to read stats so
            doesn't know where to begin, 85, 221
      examples of test ideal scenes and test statistics, 47
      expansion; see expansion
      external actions don't affect them, 130
      find the situation area from, 93
      first indicator is usually stats, 126
      first outpoint usually occurs in, 126
      from the statistical trail or the gross outpoint trail one
            can locate a situation, 137
      getting a stat up, 426
      give an idea of ideal scene, 84
      gross divisional statistic; see gross divisional statistic
      group sanity and, 42
      group without a, 42
      high stats, what they are made from, 138
      how statistic itself can bring about a departure, 41
      how to demand that stats rise, 427
      how to get stats which actually indicate that produc
            tion and prosperity are occurring, 426
      ideal scene and, 45-49
      ideal scene having a production statistic, 41, 47
      if org is well established, stats will go up, 149
      include policy outnesses as part of all statistical evalu
            ations, 376
      independent continuing survey of production or lack
            of it, 77

SUBJECT INDEX

statistic(s), stat(s) (cont.)
      indicator, statistic as an, 424, 426
      in setting a statistic one has to outguess all efforts to
            falsify it, 47
      internally caused, 130
      is a stable point, 47, 51-52
      is a tight reality, a stable point, which is to measure
            any departure from the ideal scene, 47
      just the fact that an org's stats are down is an out
            point, 126
      lack of an ideal scene and a correct statistic, 42
      low stat ceiling caused by line design, 402
      managing by stats, 51, 427
      mere explanation and, 62
      monitor any new policy against statistics, 376
      most evals begin on basis of, 137
      most reliable datum available, 42
      Mr. Stat Faker, 425
      Mr. Stat Ignorer, 425
      Mr. Stat Pusher, 425
      must reflect actual desired product, 84
      oddity noticed in the, 126
      one always runs by statistics where these are valid, 84
      one either has a numerical statistic or a direct obser
            vation, 71
      ordering an area to get the stats up, effect of, 424
      planet, nation, social groups, businesses, all their
            parts and the individual have their, 42
      pointing the way to situations, 98
      product is always suspect when stats are down or lines
            tangle, 213
      product of a hat can be represented as a, 325
      Product Officer hatting, effects of on stats, 215
      product officering GI only, results of on stats, 255
      product's relationship to, 427
      prosperity; see prosperity
      psychiatric and psychological statistics, 44
      PTS and, 246
      read in conjunction with other statistics, 137
      real Why and, 62
      reason for lack of prosperity in an org is internal, 149
      recoveries come from finding the real Why and cor
            recting it, 63
      reflecting production, 196, 481
      reporter and, 49
      second biggest outpoint would be a correct statistic
            for the ideal scene, 52
      single most destructive action to an org's stats, 423
      situations and data trails are supported by, 71
      stat push as an aberration, 424
      stat push clarified, 427
      subproducts, products and, 427
      success; see success
      survival potential measured by, 49
      undeserved status is a false statistic, 51
      use of, 52
      US Senate and House, statistic of, 45
      US welfare and social scene, statistics of, 44
      validity of a, 84
      verification of stats as a criterion for eval criticism,
            106
      viability and, 50
      wars and revolutions stem from neglect of, 51
      we can cause stats at will, 130
      what it means if one can9t figure out a statistic for an
            ideal scene, 47
      when you push the indicator you do not obtain the
            object it represents, 424
      why activity or subactivity must be correctly stati
            cized, 41
      why they are separate from data files, 126
      wrong stat, debugging a, 274, 283

559

statistic(s), stat(s) (cont.) wrong stats assigned to the ideal scene will
wreck it, 47 wrong Why and, 62 you can't ask for a number, you can and must
ask for a something, 427 you can't substitute stats for a situation, 109
statistic(al) analysis, stat analysis; see also gross divisional statistic
   analysis evaluation and, 90 purpose of, 92
status, in Spain, 51 revolts are protests against idle status, 51
  undeserved status is a false statistic, 51
Stieber, William, 51
stop(s); see also bug blowing off a person's stops, 482 blowing stops by
  rekindling the failed purpose, 476 dramatization of stopped purposes. 486
  failed purposes and, 476, 486 "freedom stopper," 486 people thinking only
  in terms of stops, 482 preventing stops, 320
Straightwire, description, 265 False Data Stripping and, 265 locks and, 265
  when overdone it can key in underlying engrams. 265 why it is called
  Straightwire, 265
strength; see also power organization and the secret of a group's strength,
  352 what it consists of in the individual, 68
string pulling; see also inspection; investigation data and, 70 definition
  of "pull a few strings," 98 examples, 70-71
Strong, George Veazey, 21
stuck picture, failed purpose and, 475
student(s); see also study; training application; see application bogged
  student, 226 educated far from reality, 30 F/Ning student, 226 graduating
  all on fire to audit, 118 inability to learn and apply, handling, 269
  needs a student hat, 384 program for student who cannot grasp or retain
  data of Data Series, 66 why some students have trouble with algebra, 31
study(ing); see also course; education; batting; learning;
            student; training
      application; see application
      evaluator inability to study or learn the materials, 85,
            221
      executives and study time, 216-217
      handling for people who don't go to study, 281, 471
      he cannot think with the data and it does not seem to
            apply, handling, 266
      inability to learn and apply, handling, 269
      incomplete courses and, 471
      materials; see materials
      Mis-U can prevent a person from understanding the
            remainder of what is heard or written, 260
      person backing off from applying data he is studying
            despite standard Word Clearing, handling, 266
      person is not duplicating the material he has studied
            despite Word Clearing, handling, 266
      reason misunderstood words or typographical errors
            were not regarded as a barrier to, 29

SUBJECT INDEX

study(ing) (cont.)
      senior who doesn't make sure his staff puts in study
            time off production hours, 273
      texts, choosing of, 263
      there is no field in all the society where false data is
            not rampant, 262
      third dynamic tech and subject, 2
      typographical errors and, 29
      when he can't seem to apply what he has "learned,"
            suspect false data, 263
      why people don't go to study, 471
      why trying to teach a correct datum over a false
            datum on the subject does not work, 264
study technology, understanding ceases on going past a misunderstood word
   or concept, 361
stupidity, stupid, curing him of his additives, complexities, apathy and
  apparent stupidity on a subject, 265 effect of, on final product, 360
  evaluator and, 86, 222 musical chairs and a stupid or suppressive person,
  423 stuck flow of being sensible and sane winds up in, 131
subject(s),
      choosing a text on a, 263
      curing him of his additives, complexities, apathy and
            apparent stupidity on a subject, 265
      effect of Man's life span on full development of any
            one subject, 2
      examples of false texts, 263
      finding a datum of comparable magnitude to the, 12
      has to have a datum or subject with which to compare
            it before it can be fully understood, 12
      how his thinkingness locks up on the subject, 264
      no Crashing Mis-Us can be found on a subject yet it is
            obvious they exist, handling, 266
      people who don't complete cycles of action on certain
            subjects have a Mis-U on them, 260
      sources of false data on a, 263
      student or employee who cannot use a subject, 5
      there is no field in all the society where false data is
            not rampant, 262
      why getting off false data on a subject works, 264
      why trying to teach a correct datum over a false
            datum on the subject does not work, 264
subproduct(s),
      by getting many exact minor products, you then can
            achieve the VFP, 427
      can be an overt product and block final products, 272
      every GDS must be broken down into, 433
      every subproduct must be quotaed for a GDS quota
            to be attained, 433
      G13Ses and, 431, 433
      how to compile a subproducts list, reference, 275
      poor or no final product is the compound errors in
            subproducts, 360
      staff member not knowing subproducts which make
            up GDS, results of, 431
      statistics, products and, 427
      things get produced in a sequence of, 389
      when you have hats getting out subproducts you will
            get the VFPs, 212
      when you omit the subproducts you get no VFP, 389
      where subproducts are not given a quota, quotaing a
            GDS fails, 431
      why finance has to have a full reality on subproducts.
            390
success(es), successful; see also boom; expansion; prosperity; survival;
   win ability to spot illogics in a known scene and, 32 Admin Scale and,
   376 competence and, 398

success(es), successful (cont.)
      evaluation success, 104, 135
      group and, 397
      how our success is measured, 426
      key to competence and success in an organization,
            398
      Man is as successful as he adjusts the environment to
            him, 392
      org succeeds or fails to degree its individual execu
            tives and staff members can measure up to the OT
            Formula: Cause, 476
      personalities who do not want success for group or
            org, 397
      what they come from, 398
      what they depend upon, 56
      why Man and his activities succeed only in the pres
            ence of huge affluences or extraordinary personal
            leadership, 337
succumb; see also death; down statistic
      logic and illogic are the stuff of survive and succumb,
            21
      main points through which group succumbs, 382
      third dynamic psychosis and, 382
      unsuccessful actions and, 57
"suffering refines one," 43
Supercargo; see also HCO Executive Secretary
      HCO Exec Sec and, 250
      results of lack of, 249
      Supercargo-Chief Officer system, 249
Super-Literate, Course Supervisor must be a, 227
supervision, supervise(s),
      ability to supervise and obtain cooperation and exe
            cution, 100
      can reassign a target, 74
      evaluations and, 74, 75, 100, 104, 105
      evaluation success and program supervision, 100
      executive and, 197
      heart of Supervise is getting it fully done, 75
      personal contact and program supervision, 104, 105
      responsibilities of, 74
      sees that targets get done, 74
Supervisor; see Case Supervisor; Course Supervisor
Supervisor tech(nology),
      blown students and, 227
      course materials and schedules, 225
      Esto and, 225
      where training fails, auditing won't occur as auditors
            won't be able to audit, 225
supply, supplies,
      Esto and, 177
      person on post has no specific place for supplies,
            handling, 299, 447
support,
      what is required to be entitled to support, 406
      what it usually adds up to, 405
suppressive person(s); see also insane; madman; psychotic
      cycle of action and, 274
      fogging the situation up with big PR, 122
      musical chairs and, 423
      SP target, example, 477
supreme test, of a thetan, 392
survey(s),
      finding out what must and what shouldn't be done in
            an area, 475
      group surveys of "What policy are you operating
            on?" 376
      hats, survey of, 170
      random policy, surveys for, 376
      statistics are the independent continuing survey of
            production or lack of it, 77

560

SUBJECT INDEX

survey(s) (cont.)
      to get the VFPs of the group, 372
survival, survive; see also life; success; viability
      ability to spot illogics in a known scene and, 32
      any organism or any group or any part of a group
            must have a potential of, 49
      anything survives better when sane, 27
      best chance for survival, who it goes to, 52
      common denominator of life forms is, 57
      common denominator to successful actions is, 57
      data analysis and, 13
      decline of survival is attended also by outpoints, 26
      determined by the VFP there and being interchanged,
            406
      group survival, 393, 394, 457
      groups which do not have an acceptable product are
            not likely to survive, 342
      hatted staff and, 457
      HCOBs, HCO PLs and, I
      how to gradually lift any situation up to sanity and,
            27
      individual and, I
      interchange and, 405
      logic and, 21, 68
      long-range, 405
      only those who oppose their own survival resist a
            survival producing org, 384
      organisms and organizations tend to, 26
      organization and, 457
      org board and, 457
      performance of post duties and, 457
      potential survival of the whole is an influence and
            limitation on its parts, 49
      product of sane is, 393
      real pay of an org is better personal survival and a
            world that can live, 384
      sanity is, 27
      Sanity Scale and, 382
      situation is something that applies to, 119
      standard of living and, 449
      stuff of which it's made, 394
      successful survival pattern of living, 55
      survival of the fittest, 52
      survival potential can be measured to considerable
            degree by absence of outpoints, 27
      there are those who wish to survive, 21
      third dynamic tech and, I
      to survive, organize, 345
      toughness, organization and, 457
      training and, 457
      viability and, 49
      well-organized activities survive, 457
      what a group would need for infinite survival, 52
      what our survival depends on, 457
      what the survival of individuals in organizations
            depends on, 457
sympathy, effects of, 351
synthesis, definition, 264

Tammany Hall, 23
target (objective),
      area having the most outpoints is the target for cor
            rection, 14
      correct target, as a pluspoint, 115
      narrowing the, 57
      what one has to do to get a target necessary for
            investigation, 57

561

target(s), targeting (on programs, projects, etc.), A=A=A and, 475 anyone
doing a target must first read whole eval, 104 art type "perfection" with
targets, 480 as a philosophic subject, 483, 485 as purposes, 476 bugged
targets, 104, 270 complete planning and, 483 completion and, 478, 482
conditional target; see conditional target consistency and, 104 continuing
targets, 479 cross orders and, 475 debugging programs or, 270, 278
distractions and, 475 done in context with the ideal scene, 104 done out of
context, examples, 103-104 dones and, 478, 482 driving targets home to full
completion, 478 evaluations and, 100-101, 103 evaluations and failure to
obtain compliance with targets, 87 examples, 77, 223 examples of some MUST
targets, 477 execution and, 481 failed purposes and, 482 false dones, 104
false reports and. 104, 475 first program target must be a production
target, 133 four final targets for every evaluation, 101, 102 handling (of
an eval) and, 73-74 how to prevent false dones, 105 impossible to write a
pure production target, 133 inability to either set or complete targets,
remedy for, 482 inconsistent targets, 106 is assigned to someone to do or
to get done. 74 junior to policy, 103 learning names and types of, 485
major target; see major target may not set aside management policy or
technical releases, 103, 104 must be written within the meaning of the
whole evaluation, 103 no eval target is senior to official issues, 103, 104
noncompliance with vital target accomplishment, 475 not all targets are the
same value or importance, 479 one has to target and direct what one is
trying to build, 245 one is as OT as he can cause things, 476 only way a
target can change policy, 103 operating target; see operating target out of
context, 103-104 people who don't push targets are either just spectators
or they are total effect, 476 people who stop targets, 482 personal contact
and. 104 planning and, 483 plans and, 483-484 policy vs., 103 poor or
unreal targets, 483 primary target; see primary target production as the
only target type, effects of, 481 production target; see production target
programs are made up of all types of targets coordinated and executed, 481
projects and, 74 purposes and, 476, 486 reason target policies and their
practice are successful, 359 references, 485 repeating target, 133

SUBJECT INDEX

target(s), targeting (on programs, projects, etc.) (cont.) technology,
  technical, tech (cont.) rising higher on OT Scale just by setting up
  targets and plowing them through to done, done, done, 478 setting
  production targets, 481 setting targets, 477 SP target, example, 477
  supervision and, 74, 104 terminable targets, 133 types of, 475, 479-481,
  485 "understood" targets, 479 use of, 485 values of, 479 vital target; see
  vital target wrong target; see wrong target
tax,
      errors in national data collection give us war and high
            taxes, 21
      income tax penalizes production, 381
      sales taxes are almost universal, 381

teaching, why trying to teach a correct datum over a false datum on the
   subject does not work, 264
team; see also business; group; organization grooving in a team action, 314
  lack of team spirit, 375 Service Product Officer and creating a, 290, 438
  standard of living applies to the individual as well as to the, 449
teammates, confidence in, 457
tech/admin ratio, HAS and, 412
Technical Division, Tech,
  HGC lines, 402 pc repairs done in Tech, 402 Service Product Officer
  ensures Tech lines are fast, 293,441
Technical Division Establishment Officer, duties of, 152
technology, technical, tech,
      administrative technology; see administrative tech
            nology
      any product has its tech, 312
      auditing tech and admirl policy was very nearly lost
            for three years, 466
      debug tech; see debug tech
      definition of technology, 312
      developing tech when it is not available for a certain
            job, 312
      developing tech where proven tech already exists, 312
      Esto tech; see Establishment Officer tech
      ethics was designed to keep in tech and policy, 466
      evaluation is a solid brand new technology, 148
      failure due to nonexistence and nonavailability of,
            398
      false tech, test of, 312
      forces of the physical universe can be channeled and
            used only with, 397
      group member, tech remedy for, 378
      group member using tech, 394

  of the mind was the missing data, 39
  older technologies are being lost in modern rewrites,
       381
  planet's tech, quality of, 363
  success of group and, 397
  Supervisor technology; see Supervisor technology
  technology of how to train is expressed in speed of
       training, 384
  test of real tech is does it give a product, 312
  verbal tech; see verbal tech
  what happens when real tech is invalidated, 312
  when one is uncertain, his application is uncertain,
       312
telephone(s), phone(s),
  off-line and, 356 use of, 356
television(s), TV(s),
  children and, 60 false data and, 263 fixating attention and not permitting
  it to travel, 60
terminal(s); see also post; staff member
      action of putting in terminals is called establishing,
            408
      by hatting you give each terminal control over his
            portion of the line, 237
      communication requires terminals, 408
      definition, 235
      existing to receive, change and forward particles, 353
      flows can only occur when terminals are rock steady
            and stable, 408
      internal lines and, 237
      lines and, 353, 399
      no confusions when lines, terminals and actions exist
            for each type of particle, 353
      organization terminals, 353-354
      org board is the pattern of the terminals and their
            flows, 408
      org boards which only give terminals usually will not
            flow, 318
      org form and, 235, 237
      power requires steady terminals, 408
      scale concerning lines and, 399
      slave societies are composed only of routes and un
            thinking terminals, 354
      stable terminal; see stable terminal
      whether the lines and terminals are in or not depends
            upon the crew, 465
text(s), textbook(s),
  examples of false texts, 263 false data and, 263, 269 finding a whole
  textbook false, 263 which ones to choose, 263

                                  theory, theories,
                                   good blend would be theory an 30
                                   Man gets dedicated to his o
                                       easily, 84
HCOB; see Hubbard Communications Office Bulletin   therenesses, Man
responds to, 59
HCO PL; see Hubbard Communications Office Pol
      icy Letter
if it isn't written it isn't true, 272
ignorance of the technology even when available, 398
inadequate or unknown organization tech causing
      bad repute, 362
inadequate or unreal basic education technology
      causing bad repute, 362
investigatory technology; see investigatory technology
is a subdivision of personnel and hats, 403
lack of technical know-how, handling, 282
not fully understood, 362, 363

562

thesis, definition, 264
thetan(s), spirit(s); see also being; individual; Man;
            people; preclear
      aberration vs. doing work, 199
      holding a position in space, 410
      human spirit as different from mental image pictures,
            57
      never really gives up, 333
      Operating Thetan; see Operating Thetan
      supreme test of a, 392
      thinks any hat is better than no hat, 329
[pic]
SUBJECT INDEX

thetan(s), spirit(s) (cont.) to be free is a common purpose to all thetans,
  486 what the power of a thetan stems from, 410
think(ing), thought; see also logic; rationality; reason
      anatomy of thought, 3
      associative thought, 99
      being has never used illogic as a systematic tool for
            thinking, 99
      classes of thought, 4
      dealing with people who can't think, 4
      defending one's areas by excluding insofar as possible
            adjacent areas where crippled think is rampant, 7
      educating people with drills until they can think, 7
      evaluation is a new way to think, 99
      false data clogs up ability to think and learn, 269
      he cannot think with the data and it does not seem to
            apply, handling, 266
      inability to think with data, reason for, 263
      "learn to think like an idiot," 83
      modern think is to reward downstats, 381
      moment you apply humanoid think to subject of
            evaluation, you lose, 137
      need for all discipline traced back to inability to
            think, 7
      not thinking the thought through, 7
      one causes things by action, not by thinking dim
            thoughts, 476
      one has to be able to think with outpoints, 83
      one has to think in sequences to have correct se
            quences, 60
      outpoints in own thinking, 85, 221
      people who have been taught to reach irrational
            conclusions, 4
      population that is unable to think or reason can be
            manipulated easily by falsehoods and wretched
            causes, 8
      subject of plans, targets and target types is new in the
            realm of analyzed thought, 484
      system of thinking derived from a study of psychotics,
            3
      thought confusions, examples, 7
      using illogic as a tool of rational thinking, 99
      what the "thinking" of heads of states is based on, 3
      why much broken-down "think" can occur in high
            places, 3
      you learn to think backwards and boy can you think
            forwards, 131
thinkingness, how thinkingness locks up on a subject, 264
think-think, misunderstoods and, 261
third dynamic; see also civilization; country; culture;
            group; Man; society; state
      any third dynamic activity can be neurotic or psy
            chotic, 43
      changes later on the third dynamic track do not
            change earlier circumstances, 333
      counter-policy and aberration of, 375
      de-aberration of, 375
      definition, 43
      hattedness is a basic of third dynamic sanity, 171
      policy letters and, I
      psychoses, examples of, 382
      Sanity Scale for, 380
      supplementary evaluations and third dynamic influ
            ences on a post, 87
      third dynamic auditing for production, 168
      what third dynamic sanity depends upon, 54
third dynamic tech(nology); see also administrative tech; Hubbard
   Communications Office Policy Letter; policy framework for study of, 2

563

third dynamic tech(nology) (cont.) history of, 2 survival potential and, 1
thinking with it, 2 use of, 2 thought; see thinking tigers, are probably
more numerous than geniuses, 128
time,
      added time; see added time
      body of data can be grouped as to time, 30
      class of data for a given time belongs broadly or
            narrowly to itself, 33
      correct time, as a pluspoint, 97
      counting up wasted time because of disorganization,
            272
      data and situation analysis and, 15
      dropped time; see dropped time
      evaluations take hours, 91
      expected time period, pluspoint, 115
      experience takes a lot of time, 15
      giving an order for a given time does not make a
            perpetual order of it, 146
      ideal scene and, 40
      length of time to evaluate, 85, 221
      production-consumption factor and, 46
      program targets and, 481
      that society currently stresses time in training is an
            aberrrated factor, 385
      time aberrations, 60
      time in training does not determine quality of train
            ing, 384
      time noted, pluspoint, 115
Time magazine, 16, 49
time noted, as a pluspoint, 115
time track,
      difficult to envision a future when one is stuck on the,
            ill
      odd phenomenon of the third dynamic track, 333
tombstone(s),
  what puts the tombstone on any org or civilization, 54 wrong Whys are
  tombstones of all great civilizations, 72
tool(s),
  machines are just tools, 450 person cannot state what each of his tools
  for his job are and what each is for, handling, 298, 446
toughness, confront and, 457 description, 457 goes hand in hand with
  organization and survival, 457 what makes a tough organization, 457 town,
  ideal scene for, 34 track; see time track
traffic; see also communication; particle departing traffic being
  neglected, 236 developed traffic; see developed traffic has to be guided,
  236 how to make up for increased traffic, 304, 459 train (railroad),
  engineer hat and, 342~343
training; see also course; education; batting; student;
            study
      ability to learn and apply the data is the end product
            of, 385
      amount of data learned that can be applied and skills
            successfully drilled determine training, 384
      any type of membership, role or post in the whole org
            or its field requires individual and team training,
            384

SUBJECT INDEX

training (cont.)
      as a group member must be done, 384
      as part of the essence of organization, 457
      badly organized, badly hatted, badly trained group is
            at each other's throats continually, 336
      basic training, hats, checksheets and packs must exist
            for every member of a group, 384
      begins in childhood, 384
      Course Supervisor, training of, 225
      covert refusal to train as a third dynamic psychosis,
            381
      definition, 385
      don't spend coins like training or auditing (or travel)
            on people until they have proven their worth, 234,
            418
      drilling of sequences of actions, reason for, 314
      end product of, 385
      Esto and, 307
      evaluator and, 148
      failure to recruit and train new people, what it leads
            to, 423
      false data and, 263-266, 269
      False Data Stripping and, 263-266, 268, 269
      Flag auditors, training of, 349
      idea that it takes 12 years to make a mud pie maker is
            false, 384
      inability to hat or train, handling, 263
      inability to learn and apply, handling, 269
      lacking org boards, hats, training, programs that he
            knows and can do, Man flounders, 337
      lack of training, effect it can have on final product,
            360
      "lack of training" is an excuse not to do, 245
      making a person or team into part of the group, 385 unawareness; see
awareness
      materials; see materials
      must be on real materials and must be ranid 384

transfer(s) (cont.)
      grooving in on post and drilling a team whenever
            postings are changed, 314
      hat turnovers and, 463
      replacing the person who cannot be hatted, 315
      tendency to transfer others, 411
      trying to get others transferred, reason for, 411
transport unit, confusion from lack of, 472
trap, probable reason this universe is considered by
            some as a trap, 378
travel, don't spend coins like training or auditing (or
            travel) on people until they have proven their
            worth, 234, 418
Treasury Establishment Officer, duties of, 152
Treasury Secretary, lost items and, 463
trouble(s),
      due to lack of post training and hatting, 384
      only orgs with restricted hiring or recruiting give
            trouble, 234, 418
trust, Scientology org post is a, 356
truth, true; see also fact
      falsehood and, 60
      how to know the truth, 19
      no matter how many reports one may see there is
            always a question as to their truth, 70
      person will not necessarily read on something that he
            believes to be true, 266
typographical errors, 29

                                   uncertainty; see certainty

      must include all the actions and approximations of understand(ing);
see also duplicatio
            the actual, 314
      on post, 385
      on-the-job training, 161
      PL and HCOB files almost totally monitor training
            quality, 186
      rate of training, what it establishes, 385
      Sanity Scale and, 380, 381, 384-385
      second stage of, 385
      single-hand while you train up your people, 338
      survival and, 457
      technology of how to train is expressed in speed of
            training, 384
      texts, choosing of, 263
      those who cannot be hatted also don't learn from
            their own mistakes, 315
      time in training does not determine quality of train
            ing, 384
      trouble caused by those who aren't trained, 384
      using wrong personnel pools for want of proper re
            cruiting and training is downfall of most orgs, 178
      VFP is a trained auditor, 389
      was one of worst items found in studying orgs, 468
      when he can't get through a specific drill or exercise in
            his training materials, suspect false data, 263
      where training fails, auditing won't occur as auditors
            won't be able to audit, 225
      why granting full time training to a new recruit is
            folly, 233, 417
      why trying to teach a correct datum over a false
            datum on the subject does not work, 264
traitor(s),
      US official heaps money on his traitors, 44
      when an exec is a traitor to his people and the org, 386
transfer(s); see also musical chairs drill for turning over a post, 463

564

 ceases on going past a misunderstood word or con
      cept, 361
 demanding that an order is fully understood before it
      i s executed, 7
 quantity of data is not any guarantee of, 16
United States, US, appointee despotism in, 333 information collection and,
  16 invasion of Cambodia, 21 Philby and, 18, 20 public not knowing US
  Constitution, 362 resolving the scene, 44 Russia and, 44, 73 Senate and
  House, statistic of, 45 US official heaps money on his traitors, 44 was
  politically the strongest country in the world, 383
United States Congress, CIA and, 71 lost org board of, 333
United States Navy,
      example of fixed idea that resulted in destruction of
            US fleet, 24
      what it operates on, 52
United States President, lost congressional org board and, 333 why
  President of the US ages about 20 years in one term of office, 326
universe, physical universe,
      Admin Scale and, 378
      forces of the physical universe can be channeled and
            used only with technology, 397
      handling disassociation between the definition and
            the, 281
      if one thinks he can go off and be alone anywhere in
            this unverse he is dreaming, 378

SUBJECT INDEX

universe, physical universe (cont.)     valuable final product(s) (cont.)
      instantaneous production does not happen in, 389        must be
valuable to others, 374
      in this universe it is easier to destroy than to con
            struct, 397
      probable reason this universe is considered by some
            as a trap, 378
      pro duction-co nsumpti on factor, 46
      reason this universe is sometimes a trial, 378
uninock, definition, 423
upset(s),
      Admin Scale and, 377
      misunderstood words and, 80
uptrends, how they occur, 393
utilization,
      executive and, 386
      nonutilized personnel, definition of, 329
      people, equipment and space must be utilized, 386
      requires a knowledge of what the VFPs are and how
            to make them, 386
      rule is, if you've got it use it; if you can't use it get rid
            of it, 386
      Sanity Scale and, 380, 381, 386-387
      third dynamic psychosis is failure to utilize people,
            381
      was one of the worst items found in studying orgs,
            468

valuable final product(s),
      acceptance of VFPs and of their value, what it de
            pends upon, 387
      Admin Scale and, 376
      all beings in organization must know and agree to
            the, 371
      all the activities of group must add up to, 371
      apportioning funds or handling property requires
            knowledge of, 372
      assigning personnel requires knowledge of, 372
      avoiding basics of VFPs would result in disaster, 407
      basics of VFPs are true for any industrial or political
            or economic system, 407
      breaking down a final product into the products
            which comprise it, 344
      by getting many exact minor products, you then can
            achieve the, 427
      could as easily be named a valuable exchangeable
            product, 405
      definition, 405
      delivery of, 388
      departments have, 256
      destructive action and, 386
      exchange and, 405
      Factors and, 374, 406
      final product of an org, 360
      finance and, 390
      financial planning requires knowing activity's VFPs,
            372
      given the raw materials and wherewithal to make
            some VFP, the VFP should occur, 388
      government VFPs, 371
      how to get a list of the VFPs of an activity, 372-373
      importance of knowing what one's VFPs are, 389
      importance of production areas and activities that
            produce the, 387
      interchange of, 406-407
      must be known to, precisely and completely estab
            lished and defined by top management, 371
      must be surveyed, established and released as policy,
            369

565

must be very precisely and totally listed and totally continually posted,
370 no VFP when you omit subproducts, 389 rg decay caused by unreal,
unstated or undone VFPs, 371 rg VFPs should be on org board in a glaring
red list, 370 poor or no final product is the compound errors in
subproducts, 360 pricing of, 387, 450 production of VFP is often totally
determined by whether or not it can be sold, 388 production sequences and,
387 promotion creates desire for the, 387 cientology org or management
unit, VFP of, 451 Service Product Officer and, 290, 438 Service Product
Officer, VFPs of, 287, 435 space allocation requires knowledge of, 372
standard of living and, 449 ubproducts and, 360, 373, 388 ubproducts
getting out gets the VFPs, 212 successful group action is possible only
when exact VFPs are known and agreed upon, 369 support services and, 449
surveys to get the group's VFPs, 372-374 survival and, 406 utilization and,
386 viability and, 406 watchdog production tally officer to ensure
production of, 373 when a VFP does not get produced and cannot be
delivered, repair the earlier steps of its production, 388 when they will
be good, 360 why it is valuable, 405 why one must be able to list and know
the VFPs of an activity, 372 wrong VFP, debugging of, 274, 284 value, of
VFP, 387
verbal tech(nology),
      handling, 272, 280
      How to Defeat Verbal Tech Checklist, 272
      reason for, 135
      verbal hatting is the main source of false definitions
            and false data, 262
viability, viable; see also life; survival definition of viability, 346
  definition of viable, 49, 322 dominant is the viability of the whole, 50
  group or organism must be viable, 49 groups that falter have to be
  restudied, 50 how it is affected by organizing, 406 ideal scene and, 49
  lack of viability can always be traced to the volume and quality of an
  actual VFP, 406 org space and, 235 org viability, 322 outpoints and, 50
  overall test for the grov7, is its viability, 342 planetary population i
  iow not fully viable, 49 prediction and, 52 producing interchangeable
  commodities and, 406 railroads and, 345
  Sanity Scale and, 389 statistics and, 49 time and, 49 twelve factors of
  production, effect on viability, 349 what is required for viability to
  occur, 389 what it depends on, 342

viability, viable (cont.) where any part does not support total viability,
  it is an outpoint, 50
Viet Cong, 21
viewpoint(s), data analysis and, 15 ideal scene and, 73
violence; see also revolt; revolution; war history of world is not written
  by wars and, 337 substitute of violence for reason is a third dynamic
  psychosis, 382
vital target(s), definition, 475, 478, 479 examples, 477 noncompliance with
  vital target accomplishment, 475
vocabulary, vocabularies,
  have to be increased, 362 key organization vocabulary, 364
volume, depends upon workable organization, 456 exec gets out volume but
  quality suffers, handling, 216 relationship to interchange, 406 what the
  product volume and quality depends upon, 342

wages; see pay
war(s); see also revolt; revolution; violence
      attains the largest appropriations, 381
      basic cause of insanity and, 381
      black propaganda used by many
            foment internal revolt and, 26
      cold war, 28
      errors in national data collection give us war and high
            taxes, 21
      excess people-kill them off in a, 382
      history of world is not written by wars and violence,
            337
      magnified version of injustice, 382
      only rarely shift boundaries no matter how many are
            killed, 43
      popularity of, 393
      stem directly from use of opinion and neglect of
            statistics, 51
      used to reduce population, 380-381
Watchdog Committee, recommendations in evals or change of policy or tech
   must be cleared by, 144
WDC; see Watchdog Committee
welfare, welfare state,
  be-do-have sequence and, 358 is a sad commentary on "executive ability,"
  386 produced by Keynesian economic theory, 46 why a huge welfare program
  guarantees crime and revolt, 329
Wellesley, Arthur, 338
WFMH; see World Federation of Mental Health
Where, "eval" that only has a Who or a Where as its Why is incomplete, 116
White, William Alanson, 3
Who(s), ethics Who, 107
  eval" that only has a Who or a Where as its Why is incomplete, 116 how
   inactive Whos cause situations, 117 often found when looking for a Why,
   82 very few situations are caused by active Whos, 117

governments to

566

SUBJECT INDEX

Who-Where,
      shallow evals that stop with a, 117
      you have to have a Who-Where to begin your investi
            gation, 117
Who-Where finding, evaluations and, 116-117 example, 116-117 how to cure
  someone of, 117 what you know when you see a Who-Where as a Why, 117
Why(s), real Why(s),
      admin, tech and ethics Why, 128
      any time you can ask "How come?" you haven't got a
            Why, you have a situation, 92
      blows a lot of barriers, 202
      cannot be found unless product is named and an ideal
            scene stated, 82
      coming in a sudden blue flash a yard long, 71
      confusing outpoints with, 80
      consistency with ideal scene, 90
      counting outpoints to find the, 98, 113
      data analysis and, 77, 81
      debugging and, 78
      definition, 62, 77, 83, 92, 113, 122-123
      departures and, 42, 45
      disagreement with, as reason for eval failure, 87
      "Does this open the door to handling?" 113
      do not give a Why without inspecting the actual stats,
            72
      Esto is looking to see the scene and find the Why and
            establish, 182
      ethics situation develops when you try to get in admin
            or tech Why, 127
      ethics Why, 127, 128
      "eval" that only has a Who or a Where as its Why is
            incomplete, 116
      evaluations and, 72, 77, 92, 122, 123-124
      evaluator who assumes the Why before starting, 86,
            222
      evaluator who listens to people on the scene and takes
            their Whys, 83
      example of finding the, 62, 114, 166
      fads of Whys are common, 72
      finding the, 42, 62, 98, 113-114, 147, 165-166
      finding Whys is like seeing real gold for the first time,
            165
      found at end of trail of outpoints, 83
      general Why is there was a change, 124
      good situation and, 73
      handling and, 42, 91, 929 113
      has got to be specific, 128
      how one knows there is a, 42
      how to tell if you have the real Why, 113
      ideal scene and, 73, 90
      if the high peak is current, one has to find a Why to
            maintain it, 83
      if the Why the person or area has were the right Why
            there would be no trouble there, 165
      importance of having a, 123
      inconsistent Why, 106
      incorrectly defined as something that handled all out
            points, 92
      individual Why for each person, 201
      insufficiently specific, 128
      is like a magic carpet, 72
      is not a prejudice or a good idea, 72
      is not God, 68
      is something you can do something about, 122
      is the jewel in the crown, 72
      is the vital arrival point to which evaluation leads, 72
      leaps at you, 109
      lies with you and your ability to be logical, 68

SUBJECT INDEX

Why(s), real Why(s) (cont.)
      list of individual Whys for evaluators, 85, 221
      locate the Why of departure using a statistic, 42
      locating Whys of sudden improvement, 82
      magic of, 74-75
      mere explanation vs., 62
      must be something which will permit you to bring
            about a better scene, 123
      must lead to bettered scene, 72, 87
      not all are found by outpoints, 83
      not necessarily opposite to an ideal scene, 90
      often applies elsewhere, 72
      omitted data and, 59
      opens the door, 72, 82
      opens the door to handling, 91, 92, 113
      organizational recoveries and, 63
      outpoint correct cycle with no Why located, results
            of, 467
      philosophical Whys, 92
      plan always proceeds from a, 76
      plan is based on the, 77
      proper format of evaluations and, 69
      refusal to admit own errors as reason for departure,
            45
      retarding achievement of a more ideal scene, 98
      right Why brings in GIs almost always, 167
      scene at once becomes potentially better or gets main
            tained, 72
      situation found as the Why, 108
      situations get worsened by solving the wrong prob
            lem, 404
      situations that won't resolve, finding the Why of, 147
      stat recovery and, 62
      stats compared to each other often lead directly to a,
            71
      test of, 63, 202
      there is always a reason for things, 114
      "The WHY is God," 67
      three types of, 62
      traced back from the product, 166
      trying to find Whys in no-situations, 122
      understanding logic to get the correct Why, 63
      using data trail to find the, 108
      what a real Why must be, 72
      what a real Why must lead to, 72
      what a Why is limited by, 72
      what it is, 122-123
      what it must do, 72, 87
      what to conclude when one fails to discover a, 59
      what you know when you see a Who-Where as a, 117
      when he has the Why he can proceed to handle, 42
      where you have a real Why people will cooperate all
            over the scene, 74
      Whos and, 82
      Why of people not finding Whys and using them, 67
      wrong Why; see wrong Why
      you can't substitute a situation for a, 109
      you have to have a recommended action on top of
            the, 122
      you have to know when you don't have a, 122
      "you know the Why" of the stituation, 148
Why Finding Drill-Two, cancellation of, 142
willingness, morale and, 350
Wilson, Woodrow, 70
win(s); see also success
      how we'll win, 476
      ideal scene postulates a, 73
wine industry, Portugal and, 30
wisdom, is knowing how to use your wits, 58
withhold(s),
      Admin Scale and, 377

567

withhold(s) (cont.) establishing what will be considered as, 377 evaluator
  who has, 86, 222 wits, wisdom is knowing how to use your, 58
word(s), key words of organization, 363-364 noncomprehension of basic words
  with which one is working, 362 semantics and, 3
Word Clearing,
      debug tech and, 272-276, 280-283, 285, 286
      disassociation between the definition and the physical
            universe, 281
      Esto and, 156
      False Data Stripping and, 268
      glib or foggy exec handled with, 216
      he is rejecting the material he is reading or the defini
            tion of the word he is clearing, handling, 266
      person backing off from applying data he is studying
            despite standard Word Clearing, handling, 266
      person is not duplicating the material he has studied
            despite Word Clearing, handling, 266
      person will not necessarily read on something that he
            believes to be true, 266
      word not reading on the meter because the person
            "thinks he knows," 262
work(ing); see also production
      correct sequence and, 145, 303, 452
      done by living beings using good sense and skill. 354
      managing and working, 51
      misunderstood words and, 200-201
      not organizing any corner of his area or work due to
            misunderstood words, 261, 276
      organization as an orderly plan helps its terminals get
            the work done, 354
      org board has something to do with getting work
            done,456
      overwork; see overwork
      production can be achieved by getting people to
            work, 244
      Product Officer is the one who gets other people to
            work, 215
      requires support services, 449
worker, most dangerous worker-manager thing to do, 51
working installation(s),
definition, 423 do not disestablish a, 178 Esto and, 212 never unmock a,
423 what leads one toward destruction of, 423 working unit, Esto and, 179
workmanship, what pride of workmanship is, 360
world; see also Earth; planet
      attempts to make and maintain an ideal scene, 39
      history of the world is written against an unseen
            background of beneficial products, org board, hats
            and programs, 337
      real pay to org and staff member is a better personal
            survival and a world that can live, 384
      reason for more and more catastrophes in economics,
            politics and culture, 6
      reason things do not run well in the, 325
World Federation of Mental Health,
  American Medical Association and, 64 American Psychiatric Association and,
  44, 64 founded by Brock Chisholm, 44 Leipzig University and, 64 statistics
  of US welfare and social scene under domination of, 44 US government and,
  44, 64

SUBJECT INDEX

world's fairs, plans and, 483 World War 1, data evaluation and, 70
Zimmerman telegram and, 70 writer, as a spectator, 476 writing, has
positive role in a society, 50 written, if it isn't written it isn't true,
272 wrong causes, large sum of aberration is based upon, 61 wrong
objectives, industry spent on wrong objectives would light the world for a
millennium, 61 wrong source(s), as an outpoint, 64 confusion, trouble and,
64 examples, 64, 97 information or orders being taken from, 64 is usual
reason for errors made in management, 64 large sum of aberration is based
upon, 61 planetary insanity and, 64

                                   wrong Why(s), arbitrary and definition,
                                     62 doesn't open do not think evaluation
                                     cri example, 62 it is no disgra life
                                     and, 68 may take a fe organizationa
                                     people worke reasons for cl review of
                                     eva statistics and, there can be
                                     tombstones o what should what will hap

produces a chaos of illogical ideas and actions when Wundt, Wilhelm
  present, 97 World Federation of Mental Health and, 64 wrong target and,
  64, 96 wrong target(s), aberration and, 61 as an outpoint, 53, 61
  definition, 53, 61 examples, 53, 61 industry spent on wrong objectives
  would light the world for a millennium, 61 injustice and, 53, 61 wrong
  source and, 64, 96

568

false texts and, 263 "discovered" in 1879 that humans were animals, 31
psychology and, 31

Zimmerman telegram, 70

ALPHABETICAL LIST OF TITLES

Activity    304,459
Analysis of Organization by Product, The     346
Anatomy of Thought, The      3
Basic Organization     316
Breakthroughs    12
Cancellation     142
Checking Evals   90
Checking Evaluations Addition     92
Chinese School   219
Cope  467
Cope and Organize      320
      334
      14
      66
      143
      20
      126
      270
      278
      160
      199
      314,474
      395
      243
      392
      III
      28

Cutative Prices
Data and Situation Analyzing
Data Series Auditing
Data Series PLs, Use Of
Data Systems
Date Coincidence
Debug Tech
Debug Tech Checklist
Dev-t and Unhattedness
Doing Work
Drills
Duplicating Functions
Effective Hatting
Environmental Control
Envisioning the Ideal Scene
Errors
Establishing-Holding the Form of the
      Org   240,419
Establishment and the HAS    469
Establishment Officer, The   149
Establishment Officer System Revitalized     301
Esto Failures    229,413
Estos 307
Esto Series 30   248
Ethics      204
Eval Correction  110
Evaluation  148
Evaluation and Programs      130
Evaluation, Criticism Of     106
Evaluation Success     135
Evaluation: The Situation    119
Examining Resources    139
Exec Esto Hatting Duties     165
Execution of Evaluations     144
Facts 146
False Data Stripping   262
Familiarity 22
Files 186
Files Accuracy   228
Final Target Attachment      102
Final Targets    100
Follow Policy and Lines      177
Form of the Org and Schedules     238
Form of the Org, The   235
Full Hatting     473
Full Product Clearing Long Form   188
Further Illogics I I

569

Group Sanity
Handling Overloaded Posts
Handling-Policy, Plans, Programs, Projects
      and Orders Defined
Handling PTS and Out-Ethics Personnel
      Cancelled
Hat Officer
Hats (22 Sept. 1970)
Hats (8 Oct. 1980)
Hats and Counter-effort
Hatting the Esto
Hatting the Product Officer of the Division
Hatting the Right Way
HCO Establishment Functions
Held From Above-Double-Hatting
How to Find and Establish an Ideal Scene
How to Organize an Org
Ideal Ideal Scene, The
Ideal Org, The
Infinite Expansion
Information Collection
Instability
Investigatory Procedure
Irrationality
Learning to Use Data Analysis
Length of Time to Evaluate
Line Design-HGC Lines, An Example
Lines and Hats
Lines and Terminals
Logic
Look Don't Listen
Major Duty of the Hats Officer, A
Making an Executive
Manning Up an Org
Missing Scene, The
Mistakes
Misunderstood Words and Cycles of Action
Morale
More on Lines and Hats
More Outpoints
Multiple Sit Eval Format
Narrowing the Target
"Noise" and Organization
Order versus Disorder
Organization and Morale
Organization and Survival
Organization Misunderstoods
Organizing and Hats
Organizing and Product
Org Bd Cutatives
Org Board, An
Org Board and Production
Org Board Knowledge
Org Officer
OT Orgs
OT Orgs Correction
Outnesses
Out of Sequence

380
458

76

       246
       460
       325
       466
       335
       159
       215
       471
       408
       434
            37
       322
       140
       118
       412
            16
       311
            54
            43
            80
       85, 221
       402
       403
       399
            8
       180
       463
       195
       429
            30
       315
       260
       313
       464
            64
            94
            57
       468
 295,443
       350
       457
       361
       341
       339
       331
       455
       456
       465
       305,453
       475
       478
       147
 145,303,452

Outpoints, More
Perpetuating an Order
Planning and Targets
Planning by Product
Pluspoint List
Policy and Orders
Posting
Prod-Org, Esto and Older Systems
      Reconciled
Prod-Org, Esto and Other Systems
      Reconciled Reinstated
Prod-Org Reinstated
Product As an Overt Act, The
Product Correction
Production and Establishment-Orders and
      Products
Production and One's Standard of Living
Production Bugs
Production Quotas
Product Officers
Product/Org Officer System-Name Your
      Product
Product/Org Officer System-To Get You
      Have to Know How to Organize
Product/Org Officer System-Want Your
      Product
Program Drill
Proper Format and Correct Action
Purpose and Targets
Reality of Products
Real Why, The
Sanity

170 449 422 431 308

258

      96    Sequence of Hatting
      146   Service Product Officer
      483   Situation, The
      358   Situation Correction
      115   Situation Finding
      365   Squirrel Admin
      310   State of Orgs
            Stat Push, The
      249   Stat Push Clarified
            Stuck In
      255   Summary of Outpoints
      253   Super Evaluation
      360   Supervisor Tech
      209   Supplementary Evaluations
            Targets, Types Of
            Target Troubles
            Target Types
            Tech
            Theory of Scientology Organizations, The
            Third Dynamic De-aberration
            Third Dynamic Tech
      256   Usual, The
            Valuable Final Products
            Vital Necessity of Hatting, The  232,
            What Is a "Complement"
      257   Who-Where Finding
      223   Why Hatting?
      69    Why Is God, The
      486   Whys Open the Door
      369   Working and Managing
      62    Working Installations
      24    Wrong Target

570

      175
287,435
      34
      108
      98
      396
      472
      424
      427
      184
      59
      137
      225
      87
      479
      103
      485
      312
      353
      375
           1
      461
      405
      416
      247
      116
      410
      67
      113
      51
      423
      53

CHRONOLOGICAL LIST OF TITLES

               1969    1970 (cont.)

14 Jan. OT Orgs              19 Sept.   Narrowing the Target
      Target Series 1  475              Data Series 17   57
16 Jan.     Targets, Types Of           19 Sept.   Summary of Outpoints
      Target Series 2  479              Data Series 18   59
18 Jan.     Planning and Targets        22 Sept.   Hats
      Target Series 3  483              Org Series 4     325
23 Jan.     OT Orgs Correction          26 Sept.   Org Bd Cutatives
      Target Series 1-1      478             Org Series 5     331
                 27 Sept.    Cutative Prices
24 Jan.     Target Types                     Org Series 6     334
      Target Series 4  485   1 Oct.     Hats and Counter-effort
24 Jan.     Purpose and Targets                    Org Series 7     335
      Target Series 5  486   8 Oct.     Organizing and Product
                             Org Series 8    339
                 13 Oct,     The Real Why
      1970                   Data Series 19  62
                 28 Oct      Organizing and HaEs
                             Org Series 9    341
11 Apr.     Third Dynamic Tech    1     29 Oct     The Analysis of
Organization by
26 Apr.R    The Anatomy of Thought      Product
      (revised 15 Mar. 1975)      Org Series 10    346
            Data Series IR   3    1 Nov.     Organization and Morale
I I May     Logic                       Org Series 11    350
            Data Series 2    8    2 Nov.     The Theory of Scientology
11 May-I    Further Illogics            Organizations
      (addition of 23 Sept. 1977)            (corrected and reissued 7 Nov.
1970)
            Data Series 2-1  11              Org Series 12    353
12 May      Breakthroughs         7 Nov.     The Theory of Scientology
            Data Series 3    12         Organizations
15 May      Data and Situation Analyzing                 (correction and
reissue of HCO PL
            Data Series 4    14         2 Nov. 1970)
15 May      Information Collection                 Org Series 12    353
            Data Series 5    16   13 Nov.    Planning by Product
17 MayR     Data Systems                Org Series 13    358
      (revised 16 Sept. 1978)           14 Nov. The Product As an Overt Act
            Data Series 6R   20         Org Series 14    360
18 May      Familiarity           20 Nov.    Organization Misunderstoods;
            Data Series 7    22         (corrected and reissued 29 Aug.
19 May      Sanity                1974)
            Data Series 8    24              Org Series 15    361
23 May      Errors           25 Nov.    Policy and Orders
            Data Series 9    28         (corrected and reissued 27 Nov.
                             1970)
23 June     The Missing Scene                      Org Series 16    365
            Data Series 10   30   26 Nov.    More Outpoints
30 June     The Situation                    Data Series 20   64
            Data Series H    34   27 Nov.    Policy and Orders
5 July      How to Find and Establish an Ideal                (correction
and reissue of HCO PL
      Scene            25 Nov. 1970)
            Data Series 12   37              Org Series 16    365
6 July      Irrationality    1 Dec.Reality of Products
      Data Series 13   43    Org Series 17   369
7     July  Working and Managing        6 Dec.     Third Dynamic De-
aberration
                 Data Series 14   51               Org Series 18    375
8     Aug.  Wrong Target          14 Dec.    Group Sanity
            Data Series 15   53         Org Series 19    380
13 Sept.    Basic Organization          30 Dec. Environmental Control
            Org Series 1     316        Org Series 20    392
14 Sept.    Cope and Organize
            Org Series 2     320
14 Sept.    How to Organize an Org                 1971
            Org Series 3     322
19 Sept.    Investigatory Procedure          19 Jan. Duplicating Functions
            Data Series 16   54         Org Series 21    395

571

               1971 (cont.) 1972 (cont.)

25 Jan.     Squirrel Admin        13 May     Chinese School
            Org Series 22    396             Esto Series 17   219
16 Feb.     Lines and Terminals         12 June    Length of Time to
Evaluate
            Org Series 23    399             Data Series 26   85
6 Mar.      Line Design-HGC Lines, An                    Esto Series 18
221
      Example          13 June    Program Drill
            Org Series 24    402             Esto Series 19   223
15 Mar.RA Data Series Auditing    26 June    Supervisor Tech
      (re-revised 21 Sept. 1981)             Esto Series 20   225
      Data Series 2] RA      66   28 June    Files Accuracy
16 Mar.     Lines and Hats                   Esto Series 21   228
            Org Series 25    403  14 July    Esto Failures
25 Mar.     Valuable Final Products                      Esto Series 22
229
      Org Series 26    405   Org Series 30   413
7 July      HCO Establishment Functions      23 JulyR    The Vital
Necessity of Hatting
            Org Series 27    408        (revised 20 Dec. 1978)
29 July     Why Hatting?                           Esto Series 23R  232
            Org Series 28    410             Org Series 31R   416
11 Aug.     Infinite Expansion          25 July    The Form of the Org
            Org Series 29    412             Esto Series 24   235
                       27 July    Form of the Org and Schedules
                                  Esto Series 25   238
            1972       28 July    Establishing-Holding the Form of
                             the Org

31 Jan.     The Why Is God        Esto Series 26   240
      Data Series 22   67    Org Series 32   419
17 Feb.     Proper Format and Correct Action       21 Aug.    Effective
Hatting
            Data Series 23   69              Esto Series 27   243
29 Feb. R   Handling-Policy, Plans, Programs,
      Projects and Orders Defined
      (revised 4 July 1977)                        1973
            Data Series 24R  76
7 Mar.      The Establishment Officer        25 May      Supplementary
Evaluations
      (revised 13 Apr. 1972)                 Data Series 27   87
            Esto Series ]R   149  24 JuneR   What Is a "Complement"
9 Mar.      Hatting the Esto            (revised 23 Oct. 1975)
            Esto Series 2    159             Esto Series 29R  247
9 Mar.     Dev-t and Unhattedness      19 Sept.R   Checking Evals
      Esto Series 3    160        (revised 22 June 1975)
10 Mar.    Exec Esto Hatting Duties          Data Series 28R  90

            Esto Series 4    165   19 Sept.- 1     Checking Evaluations
 Addition
 13 Mar.    Production and Establishment-                (addition of 20
 Mar. 1977)
      Orders and Products                     Data Series 28R-1     92
            Esto Series 5    170   19 Sept.-2 Multiple Sit Eval Format
 14 Mar.    Sequence of Hatting               (addition of 2 Oct. 1977)
            Esto Series 6    175              Data Series 28R-2     94
 14 Mar.    Follow Policy and Lines           30 Sept.   Outpoints, More
            Esto Series 7    177              Data Series 29   96
 16 Mar.    Look Don't Listen           30 Sept.   Situation Finding
            Esto Series 8    180              Data Series 30   98
 16 Mar.    Stuck In         22 Nov.    Esto Series 30   248
            Esto Series 9    184   25 Nov     Final Targets
 18 Mar.    Files            (corrected and reissued 17 May
            Esto Series 10   186        1974)
 19 Mar.    Learning to Use Data Analysis                      Data Series
 31   100
      Data Series 25   80    25 Nov.- 1 Final Target Attachment
 23 Mar. Full Product Clearing Long Form                 (corrected and
 reissued 17 May
      Esto Series 11   188         1974)
 1 Apr.     Making an Executive                    Data Series 31 Addition
 102
      Esto Series 12   195   14 Dec.    Target Troubles
 3 Apr.     Doing Work                  Data Series 32   103
      Esto Series 13   199
 4 Apr. Ethics
      Esto Series 14   204
 6 Apr.     Product Correction                           1974
      Esto Series 15   209
 13 Apr.    The Establishment Officer         9 May      Prod-Org, Esto and
 Older Systems
      (revision of HCO PL 7 Mar. 1972)             Reconciled  249
            Esto Series ]R   149  17 May      Final Targets
 24 Apr.    Hatting the Product Officer of the                 (correction
 and reissue of HCO PL
      Division               25 Nov. 1973)
            Esto Series 16   215              Data Series 31   100

572
[pic]
               1974 (cont.) 1977

17 May      Final Target Attachment     15 Mar.R   Evaluation: The
Situation
      (correction and reissue of HCO PL      (revised 17 Sept. 1977)
      25 Nov. 1973-1)             Data Series 41R  119
            Data Series 31 Addition     102  17 Mar.R    Date Coincidence
3 JulyRI3 Evaluation, Criticism Of                       (revised and
reissued 15 July 1977)
      (re-revised 29 Jan. 1979)                    Data Series 42R  126
            Data Series 33RB 106  18 Mar.R   Evaluation and Programs
13 July     Production Bugs             (revised 8 Oct. 1977)
            Org Series 33    422             Data Series 43R  130
13 July     Working Installations       18 M an- 1 R Evaluation Success
            Org Series 34    423        (addition of 20 Mar. 1977)(revised
18 July     Situation Correction             14 June 1977)
      Data Series 34   108              Data Series 43-IR     135
19 July     Eval Correction       20 Mar.    Checking Evaluations Addition
      Data Series 35   110        (addition to HCO PL 19 Sept. 1973)
11 Aug.     Envisioning the Ideal Scene            Data Series 28R4 92
      Data Series 36   ill   20 Mar.RSuper Evaluation
12 Aug.     Whys Open the Door          (revised 15 June 1977)
      Data Series 37   113        Data Series 44R  137
29 Aug.     Organization Misunderstoods 17 Apr.    Stat Push Clarified
      (correction and reissue of HCO PL      (addition to HCO PL 20 Sept.
1976)
      20 Nov. 1970)               Org Series 35-1  427
            Org Series 15    361  14 June    Evaluation Success
3 Oct.      Pluspoint List              (revision of HCO PL 18 Mar.
      Data Series 38   115        1977-1)
28 Oct.     Who-Where Finding                      Data Series 43-IR
135
                 15 June     Super Evaluation
      Data Series 39   116        (revision of HCO PL 20 Mar. 1977)
12 Nov.     Prod-Org Reinstated                    Data Series 44R  137
      (cancelled-see 255)    253  4 July     Handling-Policy, Plans,
Programs,
7 Dec.      Prod-Org, Esto and Other Systems             Projects and
Orders Defined
      Reconciled Reinstated  255        (revision of HCO PL 29 Feb. 1972)
                             Data Series 24R 76
                 15 July    Date Coincidence
               1975         (revision and reissue of HCO PL 17
                       Mar. 1977)
                             Data Series 42R 126
12 Mar.     The Ideal Org         17 Sept.   Evaluation: The Situation
      Data Series 40   118        (revision of HCO PL 15 Mar. 1977)
15 Mar. The Anatomy of Thought                     Data Series 41R  119
      (revision of HCO PL 26 Apr. 1970)      23 Sept.    Further Illogics
            Data Series ]R   3          (addition to HCO PL 11 May 1970)
22 June     Checking Evals                   Data Series 2-1  11
      (revision of HCO PI, 19 Sept. 1973)          2 Oct.     Multiple Sit
Eval Format
            Data Series 28R  90         (addition to HCO PL 19 Sept. 1973)
23 Oct.     What Is a "Complement"                       Data Series 28R-2
94
      (revision of HCO PL 24 June 1973)      8 Oct.      Evaluation and
Programs
            Esto Series 29R  247        (revision of HCO PL 18 Mar. 1977)
                                        Data Series 43R  130
                 1976                        1978

7 Aug. Product/Org Officer System-Name  20 July    Held From Above-Double-
Hatting
      Your Product     Org Series 38    434
            Esto Series 31   256  16 Sept.   Data Systems
7 Aug.      Product/Org Officer System-Want              (revision of HCO
PL 17 May 1970)
      Your Product                      Data Series 6R   20
            Esto Series 32   257  27 Sept.   Examining Resources
7 Aug.      Product/Org Officer System-To          Data Series 45   139
      Get You Have to Know How to 20 Dec.    The Vital Necessity of Hatting
      Organize         (revision of HCO PL 23 July 1972)
            Esto Series 33   258        Esto Series 23R  232
20 Sept. The Stat Push Org Series 31R   416
      Org Series 35    424
20 Sept.-1 Stat Push Clarified
        (addition of 17 Apr. 1977)            1979
            Org Series 35-1  427
14 Nov.     Manning Up an Org           4 Jan.     The Ideal Ideal Scene
      Org Series 36    429        Data Series 46   140
16 Nov.     Production Quotas           19 Jan.    Cancellation
      Org Series 37    431        Data Series 47   142

573

1979 (cont.)

7     JuneR

14    June

7 Aug.
9 Aug.R

23 Aug. 23 Aug. 2 Sept.

 19    Nov.

26    Dec.

29 Jan.     Evaluation, Criticism Of
      (revision of HCO PL 3 July
      1974RA)
            Data Series 33RB
26 Mar.RB Misunderstood Words and Cycles of  27
      Action
      (revised 2 Sept. 1979)
            Esto Series 35RB
      Data Series PLs, Use Of
      (revised 14 June 1979)
            Data Series 48
      Data Series PLs, Use Of
      (revision of HCO Pl, 7 June 1979)
            Data Series 48
      False Data Stripping
            Esto Series 36
      Service Product Officer
      (revised 19 Nov. 1979)
            Esto Series 39
            Org Series 39
      Debug Tech
            Esto Series 37
      Debug Tech Checklist
            Esto Series 38
      Misunderstood Words and Cycles of
      Action
      (revision of HCO PL 26 Mar.
      1979RA)
            Esto Series 35RB
      Service Product Officer
      (revision of HCO PL 9 Aug. 1979)
            Esto Series 39
            Org Series 39
      Execution of Evaluations
            Data Series 49

2     Sept.
3     Sept
I I   Sept

17    Sept.

18 Sept.
21 Sept
21 Sept.
21 Sept
22 Sept

               1980

14 Feb.     Order versus Disorder
            Esto Series 40
            Org Series 40
28 Feb.     Production and One's Standard of
      Living
            Org Series 41
27 Apr.     Establishment Officer System
      Revitalized
            Esto Series 41
      Perpetuating an Order
            Data Series 51
      Out of Sequence
            Data Series 50
            Esto Series 42
            Org Series 42
      Organization and Survival
            Org Series 46
12 Sept     Handling Overloaded Posts
            Org Series 47
      Org Board and Production
            Org Series 45
18 Sept.    Estos
            Esto Series 45
      State of Orgs
            Org Series 59
      Product Officers
            Esto Series 46
      Morale
            Esto Series 50
      An Org Board
            Org Series 44
      Activity
            Esto Series 43
            Org Series 48

1980 (cont.)

106

260

143

143

262

287 435

270

278

23 Sept.
24 Sept.

6     Oct.
6     Oct.
      Oct.

8

8 Oct. 9

260   30
287   2
435
144   3

295 443

449

301

 146

145 303 452

457

458

456

 307

472

 308

 313

 455

304 459

      Facts
            Data Series 52
      Hat Officer
            Org Series 49
Sept. Org Officer
            Esto Series 44
            Org Series 43
Oct.  Outnesses
            Data Series 53
      Posting
            Esto Series 47
      The Usual
            Org Series 50
      A Major Duty of the Hats Offic
            Org Series 51
Oct.  Org Board Knowledge
            Org Series 53
      Hats
            Org Series 54
Oct.  More on Lines and Hats
            Org Series 52
12 Oct.     Cope
            Org Series 55
17 Oct.     Instability
            Esto Series 48
26 Oct.     "Noise" and Organization
            Org Series 56
      Tech
            Esto Series 49
      Establishment and the HAS
            Org Series 57
Nov.  Hatting the Right Way
            Org Series 58
Nov.  Drills
            Esto Series 51
            Org Series 61
Nov.  Full Hatting
            Org Series 60

  Oct. 30 Oct.

4 Mar.

7 Dec.

574

               1981

      Mistakes
            Esto Series 52
23 July     Handling PTS and Out-Ethics
      Personnel Cancelled
            Esto Series 28RB
21 Sept.    Data Series Auditing
      (revision of HCO PL 15 Mar.
      1971 R)
            Data Series 21 RA
      Evaluation
            Data Series 54

146

460

305
453

147

310

461

463

465

466

464

467

311

468

312

469

471

314
474

473

315

246

 66

148