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SUBJECT INDEX A, never having arrived at point A, 311 A=A=A, example, 6 targets and, 475 aberration(s), aberrate(d), definition, 199 doing work and, 199 effort to get through barrier and, 200 eleven points of, 382 Esto has to understand, 199 finance, greatest aberration of, 390 groups and, 380 handling, 200, 201 hate, suppressive justice and, 54 illustration of, 199 law and order and, 54 misunderstood words and, 200 musical chairs and flubbed hatting stemming from social aberration, 410 personal aberration and the lines and terminals scale, 399 personal aberration, methods currently being used on this planet to handle, 362 products that are overt acts caused by, 361 pushing a stat without doing anything to bring about the stat is an, 424 Sanity Scale and, 380 ten aberrated points that can go out in an org, 323 third dynamic aberration, mechanism of, 375 time aberrations, 60 to BE OR UnBe, that is the ability! To not quite be or to WAS is the aberration, 311 undetected personal aberration of a few, 362 wrong targets, wrong sources, wrong causes and, 61 ability; see also competence; skill ability potential is enormously increased by process ing, 202 inability to think with data, reason for, 263 increasing the ability of individuals and the human race, 269 knowledge depends on an ability to investigate, 56 processing improves the mind's ability to reach right answers, 13 success, what abilities it depends upon, 56 suppressing the native ability by false systems of "logic," 4 to attain some peace of mind, 98 to BE OR UnBe, 311 to confront mest, 392 to confront people, 392 to evaluate, 98-99 to get along with people, 392 to handle and control people, 392 to learn and apply the data is the end product of ability (cont.) what's included in mental abilities, 32 why ability to get things done in an area dwindles, 261 accidents, handling person who has, 285 accuracy, heart of Observe is, 75 action(s); see also cycle of action agreed-upon action, what it means, 124 aligning other data or actions with laws, 6 all you have to do to restore life and, 476 basic skill behind any intelligent action, 54 bodies of data and, 31 common denominator of successful and unsuccessful actions, 57 confusion of bodies of actions, 31 correct sequence of actions and stable terminals, 317 drilling of sequences of actions, reason for, 314 failure to doggedly follow through on one action and get it done fully and completely, 475 no confusions when lines, terminals and actions exist for each type of particle, 353 one causes things by action, 476 our success is measured in terms of actions we do, 426 restoring life and action by rekindling the failed purpose, 476 taking incorrect actions, 8 what one has to do to plan out any, 319 what usually lies behind inaction, 170 wrong source produces a chaos of illogical ideas and actions, 97 activity, activities, disestablishment and, 304, 459 downfall of, 67 entire concept of an ideal scene for any activity really a clean statement of its purpose, 40 Esto and, 304, 459 ideal scene and, 40-41 lack of a correct statistic and an ideal scene, 42 outpoints are usually few unless the activity is ve irrational, 29 purpose of the activity must be part of the ideal o has for that activity, 25 sequence of actions and, 317 stable points and, 317 statistics are the only sound measure of any, 41 urges to improve an, 25 what can happen when an activity gets wide of t ideal scene, 36 why activity or subactivity must be correctly sta icized, 41 added falsehood, example, 9 added inapplicable data, definition, 96 example, 96 means person is obscuring something, 96 usually also contains other types of outpoints, 96 training, 385 why it is often put there, 96 to make things go right, 392 added time, to observe and handle things, 23 definition, 96 to reach a conclusion without entering outpoints into description, 96 it, 146 dropped time and, 96 to recognize outpoints, 131 examples, 96 to see an outpoint for what it is, 98 version of conflicting data, 96 to spot illogics can relate to efriciency, success and when it becomes a very serious outpoint, 96 survival, 32 Address, Addresso (portion of an organization), to supervise and obtain cooperation and execution. 100 488 definition of Address, 409 HCO has the Address functions, 409 SUBJECT INDEX Address, Addresso (portion of an organization) (cont.) Advanced Organization Los Angeles, files and AOLA sequence in which it is manned up. 429 adequate data, as a pluspoint, 97, 115 no sectors of omitted data that would influence the situation, 115 admin cycle, correct sequence and, 18 data collection and, 18 how to find the truth, 19 sometimes has to be done over and over, 18 what it is, 17-18 1971-1972,186 advertisers, false economic data and, 449 advertising; see also promotion false data and, 263 good advertising technology, 486 promotion and, 387 affinity, Admin Scale and, 377 affluences, why Man and his activities succeed only in the presence of huge affluences or extraordinary personal leadership, 337 administration, administrative, admin; see also manage- African ACC, devoted to data on goals and purposes, ment; organizing; production 378 basic law that has not been achieved when a point on agreement(s), an admin line fails, 7 Esto and, 176, 181 Esto who tries to do it with admin will fail, 181 HCO PL and HCOB files almost totally monitor admin quality, 186 is s-l-o-w, 181 lines are most fundamental point of, 290, 438 logic and, 4 rules about collecting data in administrative struc tures, 17 agreed-upon action, wha agreement factor, what i disagreement; see disagr of the group is a necessa pattern of, 354 policy is the basis of gro route is only the agreed- Aides Council, 157 A - I hat, 325-326 standard administration; see standard administration Alexander VI (pope), 337 stat management and, 427 test of all administrative solutions, 396 trouble from people who have been taught to reach irrational conclusions, 4 algebra, numbers invaded by letters, 31 why some students have trouble with, 31 allocate, what finance has to have to intelligently allo administrative tech(nology); see also Hubbard Communi- cate funds, 390 cations Office Policy Letter; policy; third dynamic allocation board, manning an org and need for an, 429 tech evaluation and, 122 gives us an ideal scene. 122 administrator(s), data analysis and, 13 dealing with people who can't think, 4 has to reach conclusions in order to act, 13 logic is vital to an, 8 not getting exasperated and outraged by the absurd ities that he sees being used as "solutions," 4 reaching wrong conclusions and taking incorrect ac tions, 8 survival and data analysis and the, 13 why he tends to go into apathy or despair, 4 why it is vital he be able to observe and conclude with minimal error, 13 Admin Scale, affinity and, 377 ARC and, 377 communication and, 377 debug and, 377-378 disaffection and, 377 goals and, 376 group members and, 377 is one of the most valuable tools of organization, 377 items of, 376 management and, 377 morale and, 391 Sanity Scale and, 380 universe and, 378 unreal items and, 377 use of, 376-378, 379 alphabet, files and ignorance of, 228 altered importance, all importances are relative to their actuality, 61 definition, 61 example, 9 monotone of importance, 61 something can be assigned an importance greater o less than it has, 61 three versions of, 61 altered policy, can be limitless in error, 375 altered sequence, anything in wrong sequence is an outpoint, 59 basic outness is no sequence at all, 59 cart-before-the-horse, 60 defeats any investigation, 55 disassociation and, 59 example, 9 far more common than one would at first imagine, handling for not thinking in sequences, 60 insanity and, 59 primary block to investigation, 54 TV-raised children and, 60 Iter-is, prime cause of, 165 Ititude, handling absence of, 282 AMA; see American Medical Association amateur, hallmark of a rank amateur, 69 America; see United States American Medical Association, World Federation o Mental Health and, 64 what will happen if items of scale are not aligned, 377 American Psychiatric Association. World Federation o worked up and down until each item is in full agree- Mental Health and, 44, 64 ment with remaining items, 376 admin Why, normal one that you're trying to handle, 128 Advanced Organization, manning an, 429 489 American Psychological Association, directed by World Federation of Mental Health, 44 analysis, analyzing; see also evaluation admin cycle and, 18 SUBJECT INDEX analysis, analyzing (cont.) area having the most outpoints is the target for cor rection, 14 data analysis; see data analysis how one can analyze for a sane ideal, 25 how to find out what is really going on, 14 less data you have the more precise your analysis must be, 17 obtaining information is necessary for any analysis of data, 16 of a post, department or organization, 353 of organization by product, 346 situation analysis; see situation analysis take masses of data, start turning over 10 or 12 sheets at a time looking for outpoints, 109 two general steps, 14 what analyzing the data and the situation gives you, 14 what impedes proper analysis, 45 anarchy, seems to fail around the point of policy, 369 ancients, logic breakthroughs and, 12 animals, idea that people are, 400 answer(s), Aristotle and, 12 data analysis as a codified subject and, 13 data and, 12 IBM and, 12 logical data is needed to achieve a logical answer, 10 logic and obtaining, 12 mathematical formula, data and, 13 mind with wrong answers removed from it becomes brighter, IQ soars, 13 obtaining right answers, 12 processing improves the mind's ability to reach right answers, 13 valid answers may only be attained in using valid data, 13 antagonism, misunderstood words and, 80 antithesis, definition, 264 AO; see Advanced Organization AOLA; see Advanced Organization Los Angeles APA; see American Psychiatric Association; American Psychological Association apathy, curing him of his additives, complexities, apathy and apparent stupidity on a subject, 265 why an administrator tends to go into apathy or despair, 4 Appalachia, 370 appearance, part of everyone's hat has to do with, 356 applicable data, as a pluspoint, 97, 115 definition, 115 application, apply(ing), crashing misunderstood and, 361 HCOBs and, I inability to learn and apply, handling, 269 person backing off from applying data he is studying despite standard Word Clearing, handling, 266 third dynamic tech and, 2 when he can't seem to apply what he has "learned, suspect false data, 263 when one is uncertain, his application is uncertain, 312 appointment, the policy-making, appointment- making level at work, 367 apprenticeship(s); see also deputy system continual apprenticeship system, 385 490 apprenticeship(s) (cont.) denial of adequate experience to succeed vs., 381 deputy system and, 385-386 description, 381, 385-386 effect of neglect of, 385 example of, in business world, 385 lack of, can be quite fatal, 385 Oporto wine industry example of apprenticeship system, 385 Sanity Scale and, 380, 381, 385-386 third dynamic psychosis and, 381 was one of the worst items found in studying orgs, 468 arbitrary, arbitraries, is probably just a wrong Why held in by law, 62 source of, 146 ARC, Admin Scale and, 377 ARC breaks, Admin Scale and, 377 argument, ancients testing the premise or basis of an, 12 Aristotle, answers and, 12 logic and, 12 theorem of logic, 12 army, example of org board of, 318 art, artistic, legitimate VFPs of, 387 plays its role in any ideal, 25 what gives art its sense, 387 artisan, logic used by, 8 artist, is producing a reaction, 387 assets, how "competent economists" define assets, 4 Assistant Esto MAA; see Assistant Exec Esto MAA Assistant Exec Esto MAA, duties of, 176, 214 Esto's MAA, 176, 214 responsible for Estos, 176, 214 Association Secretary, functions of, 250 org run by the, 134 Assoc Sec; see Association Secretary associative thought, 99 assumed "differences" are not different, I I assumed "identities" are not identical, I I assumed "similarities" are not similar or same class of thing, I I assumptions, three very adventurous assumptions, 43 asylum, ideal scene of, 38 attack(s), direction all attacks should be in, 476 opposition; see opposition real way to stop attacks. 476 attention, fixating attention and not permitting it to travel, 60 stuck attention or attention that cannot confront, 55 visualizing sequences and, 55 audit(ing), process(ing), ability potential is enormously increased by, 202 Data Series auditing, 66 don't spend coins like training or auditing (or travel) on people until they have proven their worth, 234, 418 dribbling it out means repairs, 308 group expansion and, 385 handling obsession to set random or counter-policies, 378 improves the mind's ability to reach right answers, 13 may never be given away by an org, 334 [pic] SUBJECT INDEX audit(ing), process(ing) (cont.) PL and HCOB files almost totally monitor processing quality, 186 post and org products and, 361 rehabilitating ability to hold a job by processing, 4 10 removes all barriers eventually, 202 where training fails auditing won't occur, 225 backwards evaluation (cont.) locating the situation, 141 multiple situations, 141 one does not have to have. a situation in o the eval, 140 procedure, 140 why missions fail or projects collapse, 14 why you have to audit a pc all at once whole program, Bacon, Francis, 370 308 auditor(s), biggest failure with, 233, 417 bacterial warfare, 30 bad, exec is not bein need staff and post hats and need to be trained on bad indicator(s), them, 328 reasons why they go idle, 229, 413 requirements to do Date/Locate, 269 sequence in which they are manned up, 429 training of, 168 Bait and Badger, training of Flag auditors, description, 349 definition, 215 where training fails auditing won't occur as auditors what it is, 215-21 won't be able to audit, 225 would be auditing in Div IV HGC and Qual would be banker(s), rather empty, 118 Auditor's Code, False Data Stripping and, 269 authenticity, of data, 90 "authoritarian" people, attempting to obscure ideal scene of mental healing, 38 "authoritative sources," nations rely on reports and "ex pert opinion" and, 70 authority, command line is line on which authority flows, 195 evaluations and upper stages of authority under which the scene reacts, 87 fixed idea and the perfect "authority knows best," 24 fourteenth century psychiatrist is the 20th century "authority" on sanity, 24 psychiatrists are "authorities" on the mind, yet insan ity and criminality soar, 20 where the authority to issue orders comes from, 367 authority system, data collection and, 20 description, 20 automation, demonstrates effort to block out letting people in and giving them jobs, 380 automobile industry; see car industry awards, termination date of outstanding awards, 334 awareness, drills have to be done to bring about awareness, 400 hatting and, 473 methods of, 41 safer to be unaware, 400 that something is wrong with a scene, 39 unawareness, definition, 400 backlog(s), negative production, 84 org in trouble by backlogs, 173 post backlogs for lack of the usual, 461 Prod-Org system is to handle backlogs and omissions in products, 306, 454 programs and not-dones, half-dones and backlogs, 79 statistics and, 84 unusual solutions causing, 462 backwards evaluation, done without any situation in mind, 140 example, 141 great way to make dreams come true, 141 ideal scene and, 140 491 is not ' bad news" or "entheta" or a rumor, 18 merely an outpoint, 18 "bad news," could easily be a falsehood and thus an outpoint of false bad news, 18 false economic data and, 449 international banker, 28 banking, wrong Whys and, 63 bankruptcy, how it occurs, 390 barrier(s), processing removes all barriers eventually, 202 to being able to use data analysis, 80 basic(s), conceiving basics to be merely similar to incidental remarks, 5 inspection to determine an area's knowledge of basics and its orderliness, 297, 445 knowledge of basics of an area and having orderliness in an area are essential to production, 300, 448 out-basics, 295-300, 443-448 overall picture of what area would look like when properly ordered and organized, 296, 444 undercut to, 295, 443 baskets, not labeled, handling, 299, 447 Battle of the Bulge, 75 battle plan, Service Product Officer and, 290, 438 Bay of Pigs, incorrect data and, 13 be; see also be-do-have ability to BE something strongly shows up in posi performances, 311 discovering what one has to be, 358 the real stars can BE anything, 311 to BE OR UnBe, that is the ability, 311 bean(s), industriousness of staff and beans in and beans out, 390 regarding money like so many beans, as a commodity in itself, 389 be-do-have, as a cycle or correct sequence of action, 358 children and, 81 civilization and, 358 conditions of existence and, 81-82, 188 correct sequence vs. alteration of sequence, 358 example, 81 example of altered sequence, 359 fixations on Do, 359 insanity is a refusal to allow others to be, do or have, 382 organization and, 352 organizing and, 359 org board and, 358 Product Clearing Long Form and, 188 three conditions of existence, 81-82, 188 SUBJECT INDEX be-do-have (cont.) what happens if one concentrates on be of the be-do have sequence, 358 beginner, data analysis and the, 80 behavior, one cannot tell difference between sane and insane by behavior, 393 being(s); see also individual; Man; people; preclear; thetan ability to evaluate is not necessarily native to a, 98 are blind with their eyes wide open, 218 are not malicious, they just don't see, 218 association of beings with beings and the physical universe, 46 blocked from going into production, 46 detests illogic and rejects it, 99 downfall of, 67 feels angry, frustrated or helpless when he encounters illogic, 99 hard-pressed, a living being dreams of some free time, 46 has never used illogic as a systematic tool for think ing, 99 hopes lazily for instantaneous production, 389 is dedicated to being logical, 99 most are not there as a being as they are below existence, 218 production-consumption factor and, 46 trying to weaken strong people, 410 uses illogic for humor, 99 what ability to evaluate does to a, 99 what happens when they operate mainly on illogics, 67 why the population is fixed on a one life idea, 218 beingness, very good organization brings about, 352 beliefs, being assaulted, 382 Birmingham, obsessive change and, 25 birth control, used to reduce population, 380-381 Bismarck, Otto von, 51 black propaganda, effect on population, 121 government use of, 26 how it works, 26 blankness, overts invited by, 170 blow(s), definition, 329 lack of a good grooved-in hat causing, 329 blue flash, 71 bodies, are the most likely particle to erode or knock out org form, 238 bodies of data, actions and, 31 displacement and, 30, 31 example of carpenter not being able to relate orders to their own classes, 32 examples of displacement and, 31 having some idea of the scene involved and being able reason for, 359 to separate the data in it into similar groups, 32 illogic and, 30 bypass, comm line and, 356 language and, 31 orders are a broad class of data, 32 org board and, 32 outpoints and, 31 what it is associated by, 30 Wundt and confusion of, 31 Body Router, sequence in which post is manned up, 429 bonuses, when staff member is eligible for, 234, 418 book(s), as part of hats, 466 may never be given away by an org, 334 promotional actions and, 291, 439 492 books (financial), sooner or later the books get balanced in any society, 390 boom(s); see also prosperity; success cause of 1973-1974 boom, 301 economic booms, probable basis of, 393 faults that must be present when orgs don't boom, 475 Prod-Org system of 1971 and, 149 what all booms and depressions of an org are due to, 149 boredom, misunderstood words and, 80 Borgia, Lucretia, 337 brain, what it tries to do with data, 31 bread of life, I I I breakthrough, in logic, 12 bright idea, evaluations and, 128 handling (in an evaluation) and, 73, 82 isn't bright enough, 107 resources available and, 73 you sometimes have to gear down your, 139 brilliant, becoming quite brilliant, 484 British Empire, candidate for fixed idea that destroyed the, 24 British infantry, had purpose of winning wars, not just looking brave, 25 British Intelligence, how they lost their empire, 342 Philby and, 20 Buddhism, civilizing influence of, 383 did not exclude, 383 bug(s), bugged; see also debug; stop definition of bugged, 78, 270 evaluation bug due to not examining resources, 139 illegal policy and bugged projects, 376 production bugs, 422 bureaucracies, build up where there are no realized or stated products, 359 business(es); see also administration; management; org anization business tech outside of Scientology, description, I example of apprenticeship in, 385 government and operating climate in which human transactions and business can occur, 391 have their ideal scene, statistic, departures, successes and failures, 42 omitted or incorrect VFPs and catastrophes in, 373 points businesses succeed on, 369 what brings down many old businesses and civiliza tions, 25 why "standard business practices" do not work in setting up an org, 238 busyness, lot of busyness but not much havingness, call-in, definition, 292, 440 Service Product Officer and, 292, 440 why it falls between sales and delivery, 293, 441 Call-in Committee, responsibilities and duties of, references, 287, 435 Call-in Units, Service Product Officer and, 292-293, .440-441 SUBJECT INDEX Cambodia, invaded by US, 21 camouflaged hole, definition, 464 capability, handling and, 35-36 capitalism, communism vs., 28 not coping with squad mentality, 367 where a barrow load of bucks will not buy a loaf of bread, 372 why it has declined, 367 capitalist, only thing I have against the capitalist do gooder, 352 car industry, example of business catastrophe in, 373-374 example of damage from lack of agreement on VFPs, 369 case(s), auditors and staff members must not have cases on post, 202 Esto does not accept case as a Why, 202 Case Supervisor, effect of line design on C/S post, 402 sequence in which post is manned up. 429 cash/bills, more cash than bills, 412 catastrophe(s); see also disaster disgrace of policy can occur in a subsequent catastro. phe, 376 when major social and business catastrophes occur, 373 Catholic Church; see Roman Catholic Church cause, bringing an exec up to cause, 218 if all parts are each one at cause, then the whole will be at cause over its environment, 232, 416 fully hatted org can be at cause over its environment, 232,416 hatting and, 232, 416 how Scientology orgs become cause over their envi ronments, 477 one causes things by action, 476 one is as OT as he can cause things, 476 only an org at cause can reach and control, 232, 416 OT Formula: Cause, 476 total effect-no cause-person has mainly a case, 476 cautious, sane has come to mean conservative or cautious, 24 C/B; see cash/bills cellular life, plant experiments and, 37 Central Files, good CF vs. CF that isn't good, 186 income and, 186 org without its CF up-to-date and used is neglecting its departing traffic, 236 sequence in which it is manned up, 429 torrent of new names to, 118 Central Intelligence Agency, fooled by Philby for years, 20 intelligence conclusions and data analysis, 12 Russian KGB agent inside, 44 spends billions, 16 statistics of, 71 certainty; see also knowledge causes of uncertainty, 175 from firm establishment and unchanging orders, 175 Chief Esto, product and, 175 uncertain person cannot control his post or position, 232 uncertainty slows things down, 175 certificates, re-sign-up line and, 293, 441 493 CF; see Central Files CGI; see corrected gross income challenge, environmental challenge, what it is, 27 idea that chaos is needful to furnish, 43 too much can overwhelm, 27 Chambers, Whittaker, 44 chance, freedom and our, 356-357 organization such as ours is our best chance to get the most done, 357 change(s), changing, action to take on departures from the ideal scene, 38 can destroy with ferocity, 25 change just as change is usually harmful to plant life, 37 cultural changes as part of any new ideal scene, 40 departure from the ideal scene, 38-39 evaluation and, 123 fact that something is actually operating and solvent can outweigh untested advantages of changing it, 25 general Why is there was a, 124 isolation of change in the environment as sole harm ful cause, 37 is the root of departures, 37 London and Birmingham, examples of obsessive change,25 one had to isolate THE change in order to obtain full recovery, 38 org board and, 317, 319 particle motion and change, 353 plant experiments and, 37 plant research and, 123 terminals and comm lines existing to receive, change and forward particles, 353 "What was changed?" 37 when violent change becomes seemingly vital, 42 channel(s); see also communication line; flow; line; route command channels not being held, 171 designating channels for types of particles, 320 chaos; see also confusion; disestablishment; disorganiza tion; disorder answers to nonproductive chaos, 160 as a result of no org board, no hats, no programs known, 338 idea that chaos is needful to furnish challenge, 43 preventing chaos from overwhelming one, 314 return to, 52 what it is necessary to do in a, 51 wrong source produces a chaos of illogical ideas and actions, 97 Chart of Human Evaluation, was right enough, 204 checklist, Debug Tech Checklist, 278 Esto Series 16 used as a, 217-218 How to Defeat Verbal Tech Checklist, 272-273 Product Clearing Checklist, 172 checksheet(s), basic training, hats, checksheets and packs must exist for every member of a group, 384 Data Series and, 143 standardizing post checksheets, 328 has Estos under him, 152 ranks with Deputy Secretary, 153 Chief Officer, functions of, 250 child, children, be-do-have and, 81 SUBJECT INDEX child, children (cont.) "children should be seen and not heard," - false data, 263 effects of out be-do-have sequence on, 358 exchange and, 206-207 faulty logic shoved off on school children, 3 motion pictures, TV and altered sequences, not being permitted to contribute, 206-207 products and, 82 childhood, training begins in, 384 child psychology, exchange imbalance and, 206 China, Japan and, 70 Chinese school, definition, 160 description, 219 Esto tech and, 219 1~ A n comm; see communication Commanding Officer; see Executive Director command line, confusing a comm line with a, 195, 196 definition, 195 60 is vertical, 195 commando battalion, purpose and ideal scene of, 41 comment, example of not knowing the difference b tween a law and a comment, 6 committee, orgs run by a, 249 Committee of Evidence; see also ethics; justice for executing an eval target in such a way as to viola or alter any HCO PL or HCOB, 144 reason there are so many, 127 comm line; see communication line org oar s, ow plans, terminal location plans and, communication(s), comm; see also despatch; partiel 237 procedure, 161, 219-220 system that establishes instant thought responses, 219 two steps, 219 verbatim rote teaching, 220 what can be taught by, 220 Chisholm, Brock, 44 Christians, training of the, 337 citizen(s), ideal scene of citizen vs. scene depicted in newspapers, 26 outpoints in existing scene are so many and so visible that even the citizen sees them, 44 civilization(s); see also country; culture; group; Man; planet; society; third dynamic; world be-do-have sequence and, 358 can break down around the point of delivery, 389 decayed on the altars of war gods, 372 defeatism and lack of technology, what it has resulted in, 43 delivery and, 389 end product is not just an ideal org but a new civiliza tion already on its way, 118 inability to detect or cure the insane destroys, 391 robot civilizations, 354 slow erosion of grinding distress, 43 those that are successful and those that perish, 405 tombstone of a, 54, 72 vanishing because of lack of logic in its rulers, leaders and people, 8 what brings down many old businesses and, 25 why civilizations get mired into situations, 36 Why of failures of, 370 wrong Whys are tombstones of all great, 72 classification, data in same classification, pluspoint, 115 classrooms, part of everyone's hat is keeping a good mock-up in, 356 Clay Table De-PTSing, who can do it, 275 cleanliness, depends upon a staff, 465 clearing, a group, 376 Clears, democracy and, 355 clerk, logic used by, 8 clinic, wrong manning of org making a, 429 CO; see Executive Director coal industry, inability to set policy and establish VFPs in, 370 Code, International, 30 coffins, stuff of which coffins are made, 72 collections, Div III softening up on, 173 combat unit, morale in, 391 comfort, morale and, 391 494 traffic Admin Scale and, 377 cannot occur without stable terminals, 408 how to knock orgs out of comm, 16 inability to communicate, handling, 282 people who were taught the impossibility of thinking or communicating, 4 requires terminals and an org board so that flows can occur,408 stable terminals, comin cannot occur without, 408 terminals and, 408 Vol 0 OEC comm sections gotten in on person by Esto, 217 why current communication is badly strained today, 3 communication center, files basket exists in, 187 communication clerk, executive as, 195 communication line(s), comm line(s); see also lines bypass and, 356 comm lines existing to receive, change and forward particles, 353 confusing a comm line with a command line, 195, 196 executives and, 195, 197 definition, 195 fast flow system and, 196 for some poor reason execs get themselves onto all, 195 horizontal flow, 196 jammed comm lines jammed by volume, 125 lessen confusion by using your exact comm lines, 355 organizational pattern and, 354 things that jam a, 356 what will happen if command line is confused with, 196 communism, based on squad mentality, 367 capitalism vs., 28 question of how does it support itself, 345 why it is unlikely to produce a good society, 367 communist(s), know how to make a revolt but not how to make a country, 351 US government and advice from communist connec tions, 44 company; see also business; group; organization "assets," how "competent economists" define them, 4 is essentially a collection of small org boards com bined to operate together as a large org board, 319 person doesn't know what company he's working in, handling, 297, 445 comparison, comparative, evaluation and, 126, 128 example of locating a comparative, 126 operating on a comparison every time, 128 SUBJECT INDEX comparison, comparative (cont.) person must have an ideal scene with which to compare the existing scene, 22 you can't evaluate one thing unless you have a comparative thing, 126 competence, competent; see also ability; skill definition of competent, 392 Esto and, 201 hatting and, 410 how it is increased, 398 incompetence, definition and results of, 393 increased in individual and group by successes, 398 means the ability to control and operate the things in the environment and the environment itself, 392 reduced by false data, 269 respect and, 457 sanity and insanity are matters of motive, not ratio nality or, 405 standard admin and, 398 what it is, 201 when a person is competent, nothing can shake his pride, 201 complement(s), assigning a, 247 definition, 247 establishment and, 247 lack of standard complement, effects of, 247 one for every individual org, 247 outnesses regarding complements, examples of, 247 what will happen until complement of an org is laid out, known and filled, 247 without basic complements orgs get misposted, 247 completion, complete(d); see also compliance; done, execution driving targets home to full completion, 478 handling all the factors that prevent the completion of cycles of action and products, 261 Hat Officer and, 460 targets and, 482 why things often don't get completed, 484 completion(s) (statistic), definition, 288, 436 every completion gets routed to Registrar, 294, 442 re-sign-up line and, 293-294, 441-442 Service Product Officer and, 288, 436 complexity, complexities, curing him of his additives, complexities, apathy and apparent stupidity on a subject, 265 ideal scene and complexities which compose the activity, 41 misunderstoods and, 260 compliance; see also complete; done; execution evaluations and, 74 concept, understanding ceases on going stood word or, 361 conclusion(s), how to reach a logical conclusion, I illogical conclusions, 10 people who have been taught to rea clusions, 4 reaching wrong conclusions, 8 condition(s), Confusion Formula reference, 300, cycles of raised and lowered conditi easier to assign a condition than to out a hat, 467 Expanded Confusion Formula refer conditional target(s), definition, 480, 485 example, 480 planning and, 483 Conditions by Dynamics, procedure,207- 208 run on an exec, 216 conditions of existence, be-do-have an confidence, confident, by a group in a team member, 457 giving person a post makes him n life, 410 how an individual earns back conri increasing confi4ence in life, 410 in one's self, 457 in one's teammates, 457 morale is made up of high purpose dence,391 respect and, 457 conflict(s), out-reality and, 375 third dynamic aberration and cor policy, 375 confront(ing); see also looking; observ ability to confront mest, 392 ability to confront people, 392 beings blind with their eyes wide op evil, confront of, 131 glibness and, 264-265 nonconfront; see nonconfront not confronting and duplicating ir misunderstoods, 261 outpoints, confront of, 131 people with low confront don't see, the less a person can confront, the has accumulated and will accum toughness and, 457 visualizing sequences and, 55 what problem is in confronting a b be handled, 14 failure to obtain compliance with targets as reason for Confront (process), run on an exec, 21 eval failure, 87 noncompliance; see noncompliance situation handling and, 74 computer(s), are at best only servornechanisms (crutches) to the mind, 8 built against logic systems developed by the Greeks, 121 data analysis and, 12 false datum fed into, 8 incorrect data and, 13 mind as a, 13 use of, 8 Comte de Saint-Simon, fixed idea of, 26 495 confusion(s); see also chaos; disestablishment; disorder; disorganization antithesis of an org board is, 321 being exactly on post lessens confusion, 355 definition, 317 false tech and, 312 flow and, 317 how sense of confusion results. 31 Korzybski as father of, 3 mis,understoods and, 260 modern society tends to confuse and unstabilize persons, 410 particle handling and, 353 reduced by good use of org's lines, 356 reversal of policy and orders causes, 365 [pic] SUBJECT INDEX confusion(s) (cont.) routing and, 236 thought confusions, examples, 7 wearing another hat than your own now and then and, 355 what the greatest confusion in the subject of organiz ing probably is, 365 when lines, terminals and actions exist for each type of particle there are no, 353 Confusion (condition of), Expanded Confusion Formula, use of, 300, 448 should never be assigned where it is not warranted, 300,448 conscription, lies and, 49 consequence(s), criminality and, 60 sequences and, 60 using laws to predict consequences, 6 what a consequence is, 60 conservative; see also reactionary resistance to change even when it is an improvement, III sane has come to mean conservative or cautious, 24 tries to stick on the time track, I I I what it means, I I I consistency, checking evals and insisting upon, 90 "data" regarded from the angle of outpoints is a lack of, 70 evaluations and, 69, 73, 90 handling (of an eval) and, 73 ideal scene and, 73 proper evaluation is all of a piece, 69 what it means, 69 constancy, life does best in a near optimum constancy, 37 construct, in this universe it is easier to destroy than to construct, 397 consumers, clumsy or nonfunctioning sales activities penalize producers and, 381 consumption, consume, destructive to produce only and consume too little, 46 examples of production-consumption factor in living, 46 fatal to consume without producing, 46 ratio between producing and consuming, 46 Consumption Officer, function of, 470 context, definition, 103 contraction; see also down statistic; failure org contraction, 429 wrong manning of org will cause, 429 contrary facts, data analysis and, 64 definition, 64 example, 64 in interrogation, 65 previously classified as a falsehood, 64 two contrary or contradictory "facts" cannot both be true, 65 why it is a special outpoint, 64 control, ability to handle and control mest, 392 ability to handle and control people, 392 cycle of, 23 definition, 232, 416 environmental control, 392-394 hatting equals control, 232, 416 only an org at cause can reach and control, 232, 416 person who is hatted can control his post, 232, 416 power and, 232, 416 496 cope, coping; see also Phase 1; single-handing cycle of outpoint spotted, corrected, spotted, corrected; results of, 467 definition, 326, 467 description of what a coper does, 467 end product of cope is drown, 321 example, 326 executive and, 467 if one copes too long without organizing he will get a dwindling or no product, 145, 303, 452 if you remain in cope, the demand to cope increases, 326 morale and, 145, 303, 452 one copes while he organizes, 145, 303, 452 organize and, 145, 303, 320, 321, 326, 327, 330, 452 overload and overwhelm comes from cope-cope-cope without organizing also, 320 post in cope, handling, 327 production and, 145, 303, 452 too much cope will eventually break morale, 145, 303, 452 trying to get a result without also building an org inevitably winds up in single- handing, coping, overwhelm and eventual defeat, 338 way out is to organize the org board and hats while you cope, 330 Corfu, Greek theater in, 483 corrected gross income, standard of living and, 449 correction; see also debug; Qualifications Division area having the most outpoints is the target for, 14 cycle of outpoints spotted, corrected, spotted, corrected; results of, 467 having to operate at the level of, 336 product correction, 348 correct relative importance, as a pluspoint, 115 correct sequence, data analysis and, 17 even applies to emergencies, 18 for a piece of work, 145, 303, 452 of actions and stable terminals, 317 of data and situation analysis, 17 work and, 145, 303, 452 correct source, as a pluspoint, 97, 115 correct target, as a pluspoint, 115 correct time, as a pluspoint, 97 cost(ing); see also pricing; sales definition of cost, 390 definition of costing, 387 effect of costing on sales, 388 finance comes unstuck when it fails to "cost" an organization, 390 one has to estimate (cost) the contribution of each part of an org, 390 counter-effort, definition, 335 examples, 335 hats and, 335-338 most usual counter-effort is lack of a hat, 335 counter-intention, handling, 285 counter-policy, exact mechanism of third dynamic aberration and, 375 handling obsession to set random or counter-policies, 378 operation of group inhibited by, 375 rule on when one sniffs about for random or. 377 varieties of, 375~376 counter-purposes, group and, 378 SUBJECT INDEX country, nation; see also civilization; culture; group; crew; see staff member society; state; third dynamic crime(s); see also overt bad morale, disorganization and, 352 democracy is only possible in a nation of Clears, 355 economic booms and depressions, probable basis of, 393 espionage and, ' 16 has its ideal scene, statistics, departures, successes and failures, 42 ideal scene of a nation worshipping death is that of a nation that will not survive anyway, 49 information collection agencies, why they are danger ous to their own countries, 21 lack of purpose and value causing unrest, 329 national riots, what they are, 320 not producing something valuable enough to inter change will not be supported for long, 407 prediction and, 52 reason things do not run well in a, 325 rely on reports and "authoritative sources" and "ex pert opinion," 70 that spend the most on espionage are in the most trouble, 16 weren't in trouble until they began to spy, 16 which produce little are given huge handouts, 381 Why is God and, 67 course(s); see also study; training first and foremost is materials, 225 hatting course where What is a Course? PL is fla grantly not in, 273 how far off policy a course can get, 147 incomplete course and hatting, 471 incomplete courses causing people to not study regu larly, 471 lack of a batting course for staff, 273 materials; see material presence of Supervisor, 225 public and staff courses are both of vital importance, 225 schedules and, 225 course supervision; see also Supervisor tech(nology) Esto backed up by good courses and course supervi sion will eventually bring it all straight, 227 two extremes in, 226 Course Supervisor; see also Supervisor tect(nology) has to observe the obvious, 226 must be a Super-Literate to be of real use, 227 obnosis is the drill required on, 226 real job of, 226 sequence in which Supervisor in Qual is manned up, 429 training and batting of, 225 training students interestedly and two-way comming all slows, 118 what a bogged student is, 226 what an F/Ning student is, 226 when he does not know key words of his post, his power of observation is low, 226 Court of Ethics; see also ethics; justice for false evaluation, 138 for repeated misfiling, 228 cramming, instruct, cram, retread system, 165, 184 Crashing Misunderstood(s), application and, 361 no Crashing Mis-Us can be found on a subject yet it is obvious they exist, handling, 266 references, 261 will block off further ability to study or apply data, 361 credit, effect of delivery on credit payments, 173 497 as bad to omit as it is to commit, 59 be-do-have sequence and, 358 de-aberrating crime from society, 411 definition, 405 how you encourage it, 205 is the action of the insane and the action of attempt ing seizure of product without support, 405 lack of money as a, 425 newspapers and, 26 omissions not seen as, 59 when person has no purpose and value he not only goofs, he will commit crimes, 329 why a huge welfare program guarantees crime and revolt, 329 crimes (in Scientology), abusing statistical management, 427 criminal(s), criminality, are fixated, 60 Chart of Human Evaluation and, 204 consequences and, 60 criminal exchange is nothing from the criminal for something from another, 205 criminal or antisocial conduct occurs where there is no hat, 384 ethics and, 204 ethics presence vs., 204 Esto and, 204-208 exchange and, 205, 207 if you have no ethics presence in an org, then crimi nality shows its head, 204 lack of ethics permits the criminal impulse to go unchecked, 204 omitting to handle criminality can make one as guilty of the resulting crimes as if one committed them, 205 org that isn't hatted goes weak and criminal, 234, 418 proceeds unless checked by more duress from without not to do an evil act than there is pressure from within to do it, 204 psychiatrists are "authorities" on the mind yet insan ity and criminality soar, 20 sequences and, 60 unhatted persons can become criminal, 411 why even when appearing clever, criminals are idiots, 7 critic, reactionary vs. the, 39 cross order(s), definition, 475 handling,279 targets and, 103, 475 crusade, post is a trust and a, 356 C/S; see Case Supervisor culture(s); see also civilization; country; group; Man; organization; planet; society; third dynamic; world change and, 40 group expanding into decadent culture, 393 group that inherits the, 394 key to every great movement and bettered culture on this planet, 383 reason for more and more catastrophes in, 6 scene for one cultural period is not the scene for another, 33 when present culture started to go down, 30 curtain, last time night's curtain began to fall on free dom, 357 cutative(s), cutative prices, 334 SUBJECT INDEX cutative(s) (cont.) definition, 331 org board cutatives, 331-333 relaying policy on a cutative basis, 375 cycle(s), admin cycle; see admin cycle of raised and lowered conditions, 393 production is solely the amount of completed cycles that occur, 321 cycle of action; see also action be-do-have as a cycle or correct sequence of action. 358 debugging a, 278 handling all the factors that prevent the completion of, 261 insane person and, 274 Mis-U and, 260 SP and, 274 stats show completed cycles of action, 426 won't complete a cycle of action, handling, 283 cycle of control, cycle of observation plus handle equals, 23 cycle of observation, 23 dat , datum; see also information absence of data is an adequate evaluation that there is something wrong, 121 added inapplicable data; see added inapplicable data added time is a version of conflicting data, 96 adequate data; see adequate data admin cycle and data collection, 18 aligning other data, 6 analysis; see data analysis answers and, 12 applicable data; see applicable data Aristotle's theorem of logic and data used in it, 12 authenticity of the, 90 Bay of Pigs and incorrect data, 13 bodies of data; see bodies of data classifies in similar connections or similar locations, 30 c ass of data for a given time belongs broadly or narrowly to itself, 33 collapsing situation is forecast by outpoints in its data, 26 collection; see data collection collision of false data and true data, without the person knowing which is which, 265 compulsion to try to fit any datum found into some body of data, 31 confirmatory data, 121 data an executive wants, 196 data proven factual, pluspoint, 115 definition, 15, 70 don't act without statistical data, 71 error obscures or alters a, 28 evaluations and, 70 fallacy of the mind is that it can operate on wrong data, 13 false data; see false data faulty data, examples, 9 faulty logic system and, 12 finding a datum of comparable magnitude to the subject, 12 from actual current today data one spots outpoints for a data analysis, 15 GDS analysis getting confirmed by, 91 498 data, datum (cont.) grading for outpoints, 14 he cannot think with the data and it does not seem to apply, handling, 266 if scene is wholly unknown, one doesn't know what data belongs to it, 31 inability to think with data, reason for, 263 incorrectly included datum; see incorrectly included datum in same classification, pluspoint, 115 intelligence services and, 18 intelligence tests and classifying data, 31 is in statistics, reports and briefings, 196 it is not how much you read, it is where you look, 137 lack of consistency and, 70 logical data is needed to achieve a logical answer, 10 logic is monitored by validity of, 121 logic runs on, 13 mathematical formula and, 13 misplaced data, examples, 30 normal admin flows contain enough data to do a dataand situation analysis, 17 no rules of logic can be valid unless one also includes the data being used, 12 observations leading to investigation, 77 omitted data; see omitted data one must become very skilled in spotting outpoints, 70 only way it is of value, 124 orders are a broad class of, 32 orders from proper sources is a narrower body of, 32 outpoints leap into view from any body of data, 19 pulling strings and looking for, 98 quantity of data is not any guarantee of understanding, 16 reason depends on data, 9 sensible handling of data, what it includes, 32 situations and, 70 sources of, 196 statistic is most reliable datum available, 42 stress is on how to analyze that with which one thinks -which is data, 13 "strings pulled" and, 70 taking advantage of, 125 technology of the mind was the missing data, 39 test and establish the truth and value of the data being used, 12 times change data classification, 33 unless you can prove or disprove the data you use in any logic system, the system itself will be faulty, 12 useless unless evaluated, 124 US invasion of Cambodia as example of data and situation errors, 21 valid answers may only be attained in using valid data, 13 what a body of data is associated by, 30 what brain tries to do with, 31 what data to give, 70 what happens if a person can straighten out his data, 13 what happens if data being stuffed into a computer is incorrect, 13 what is necessary if one wishes to know and use data and logic, 34 what is vital to an accurate and logical assembly or review of, 33 what it has to have before it can be fully understood, 12 what to do when the scene is missing, 33 what trying to study logic without also having the answers to data is like, 12 when illogic occurs, 30 SUBJECT INDEX data, datum (cont.) why trying to teach a correct datum over a false datum on the subject does not work, 264 word one does not understand made a missing datum, 29 wrong data, impure intent is normally found back of, 121 data (section of eval), brief summary of "strings pulled," 70 data analysis and, 77 definition, 77 evaluation criticism and, 106-107 it is the trail followed that counts, 71 Sherlock Holming of the trail that gave the Why, 71 what it is supported by, 71 what it reflects, 71 data analysis; see also analysis; evaluation accurate observation and, 23 administrator and, 13 as a codified subject, 13 barriers to being able to use, 80 beginner and, 80 CIA intelligence conclusions and, 12 confusing errors with outpoints, 80 confusing outpoints with Whys, 80 contrary facts and, 64 correct sequence of, 17 data (section of eval) and, 77 done against the ideal scene, 35 done to make a more direct observation of exactly the right area possible, 36 establishing the situation, 36 evolution of, 75 examples, 14, 77, 82, 114 excuses, justifications and, 80 experience vs., 15 faulty, 81 from actual current today data one spots outpoints for a, 15 fundamental outpoints required in, 61 grading all the data for outpoints, 14 group survival and, 13 handling (of an eval) and, 77 Hume and, 12 IBM computer and, 12 ideal organization and, 15 ideal scene and, 77 importance of, 13 indicator is enough to engage in data and situation analysis, 17 instant result and, 15 is a powerful tool which you can use, 79 is the only way one can raise existing scene toward an ideal scene, 79 Kant and, 12 key to, 75 lack of knowledge of existing or ideal scene and, 80 learning to use, 80 less data you have the more precise your analysis must be, 17 luck and, 84 missing omitted data as an outpoint. 80 misunderstood words and, 80 necessary to any logic system, 13 normal admin flows contain enough data to do a, 17 not having studied the Data Series as a barrier to, 80 not stressing HOW to think but how to analyze that with which one thinks-which is DATA, 13 obtaining information, 16 personal survival and, 13 person with outpoints in own thinking and, 80 Plato and, 12 499 data analysis (cont.) procedure, 14, 109, 113 purpose on which activity is based and, 15 quality of, 15 reason for, 36, 52 relatively easy compared to learning a musical instrument, 84 situation analysis and, 14 situations and, 12 situation too narrow, 80 standard action of, 83 subjects data and therefore situations to tests which establish any falsity or truth, 12 survival and, 13 there is no substitute for correctly done data analysis, 79 thinking one already knows all about data analysis, 80 use of, 13 what it does, 12 what we can assume if we specialize in subject of, 13 what will happen if data analysis is neglected as a step, 13 Why and, 77 wrong way,83 your own personal computer and, 12 Data Bureau, gives us experience, 128 data collection; see also information collection agency admin cycle and, 18 authority system of, 20 confirmed observation and, 18 errors in national data collection give us war and high taxes, 21 example of collection and use of data by housewife, 21 examples in intelligence, 20 five informants could all have heard the same lie, 20 frailty of reliable source and authority system, 20 information collection, 16 multiple report system of, 20 reliable source as system of, 20 reliable sources and, 18 Russian KGB's Department D, 20 two bad systems of, 20 two problems of information collection agencies, 20 data files, find the situation from, 93 full of experience, 128 why stats are separate from, 126 data in same classification, as a pluspoint, 115 data proven factual, as a pluspoint, 115 Data Series, auditing actions for student who cannot grasp or retain the data of the, 66 checksheets and, 143 Esto and, 165 how with the Data Series, we have done something which has never been done before, 121 illegal to randomly place Data Series PLs on a checksheet, 143 is for use, 75 locating and isolating situations (problems) in an org with the, 403 misunderstood words in, 75 must be studied in sequence, 143 not having studied the, 80 outpoint in own life and, 75 planner, command or policy- making personnel who cannot use the, 148 tech of evaluation is contained in, 148 use of Data Series PLs, 143 SUBJECT INDEX Data Series (cont.) works because it has unlocked logic, 75 works in intelligence as well, 75 Data Series 11, steps, 35 Data Series Evaluators Course, verbal tech on, 135 data trail, failing to use the data trail to find the situation, 108 no or incorrect data trail, 107 outpoints and, 108 supported by statistics, 71 using data trail to find the Why, 108 date coincidence, ethics and, 127-128 evaluation and, 126 example, 127 investigatory tech and, 127 police action called date coincidence, description, 127 Date/Locate, auditor requirements before he attempts it, 269 False Data Stripping and, 269 day, black night turned to broadest day, 148 dead; see death dead end, from particle not handled properly and passed along properly, 353 deafness, misunderstoods can act as perception shutoffs, 260 death; see also succumb could be in part, a cessation of interested production, 46 ideal scene of nation worshipping death, 49 neglect of system of apprenticeships is almost a death rattle for an org, 385 outpoints and, 52 death camp, organizations of psychiatry, 383 death camp school, of Leipzig, Germany, 361 debate(s), illogic used in, 99 Socratic equation and, 264 debug, debugging, debug tech; see also bug; correction absence of altitude, handling, 282 absence of hatting, handling, 281 Admin Scale and, 377-378 applies from the very small expected action to the huge expected project, 277 area or individual creating problems and demanding solutions to them, handling, 275, 285 counter-intention, handling, 285 debugging a lack of products and accomplishments of an org or post, 278 Debug Tech Checklist, 278, 279 definition, 78, 270 disassociation between definition and physical uni verse, handling, 281 doesn't attend study, handling, 281 do not go for an all-organize or an all-production handling,276 end phenomena of, 277 Esto tech and, 270 evaluations, debugging of, 78 evaluators and, 277, 278 example, 78 executives and, 271 exterior influence stopping production, handling, 274,282 false data, handling, 273, 281 False Data Stripping and, 273, 281 faulty debugging, handling, 276 finances and, 273, 280 financial or logistics problems, handling, 273, 280- 281 500 debug, debugging, debug tech (cont.) finding a product that can be gotten out, 272, 279 first action in debugging an area, 271, 279 hatting problems, debug of, 273, 281, 282 having no idea they should be getting out products, handling of, 274, 283 history of, 270 inability to communicate, handling, 282 inspection and, 271, 278, 279, 296, 297, 445 inspection to see what is going on in terms of production, 271, 279 just plain screaming often works, 79 lacking a sense of organization, handling, 276, 286 list of things that could be standing in the way of production, 278 no idea at all that products should be gotten out, handling,283 no idea of product, handling, 284 no marketing or advertising of product, handling, 275,284 nonproducing areas, handling, 277 no organization, handling, 276, 286 no products are coming out, handling, 272, 278 orders, debugging of, 272-273, 279-280 organization inadequate, handling, 276, 286 organizing only, handling, 275, 285 other-intentionedness, handling, 285 out-ethics, handling, 275, 284 overt products, handling, 275, 284 personnel problems, debug of, 273, 281 personnel scarcity, handling, 281 persons who have accidents, handling, 285 pretending to know that products should be gotten out but don't, handling, 274, 283 problems, handling, 285 problems with personnel, handling, 273, 281 procedure,271 Product Debug Repair List, use of, 276 product has no exchange value, handling, 275, 284 production and, 270, 278 product nobody wants, handling, 275, 284 PTSness, handling, 275, 285 references, 270 requires an evaluation, 78 second stage of, 272 staff member doesn't attend study, handling, 273, 281 stat has nothing to do with what is supposed to be produced, handling, 274, 283 steps A to H, 272-274 steps I to R, 274-276 supervision debugs those targets that bog, 74 thinking it's the award rather than the product, har)dling, 275, 284 trouble completing cycles of action in production area, handling, 274, 283 turning insolvency into solvency, 271 turning out a type of product nobody wants, handling, 275, 284 unsure of what product is, handling, 284 use of, 271 what it usually begins with, 78 when EP can occur, 279 Whys and, 78 won't complete a cycle of action, handling, 274, 283 Word Clearing tech and, 272-276, 280-283, 285, 286 wrong product, handling, 274, 284 wrong stat, handling, 274, 283 wrong VFP or wrong product, handling, 274, 284 debug evaluation, perfect debug evaluation, 79 projects and, 78 SUBJECT INDEX Debug Tech Checklist, end phenomena of debug actions, 279 evaluators and, 278 form, 278, 279 handling a bog or trouble on, 279 who it is used by, 278 use of, 276, 278 decision, needed in every staff post. 354 defeatism, Man and, 43 defense, inclusion and, 383 definition(s), disassociation between the definition and the physical universe, 281 he is rejecting the material he is reading or the defini tion of the word he is clearing, handling, 266 verbal hatting is the main source of false definitions and false data, 262 deflation, finance and, 390 degradation, from loss of post or job, 4 10 delivery; see also sales; service bad repute from nondelivery, 173 call-in, why it falls between sales and, 293, 441 civilization and, 389 commercially it is well in hand, 381 condition where no org delivery will occur, 389 deliver in quality what you sell, 412 deliver what is promised when it is expected, in suffi cient volume and adequate quality, 389 effects of delivery on credit payments, 173 example of VFP not produced and handling, 388 example of why a big org was having income and delivery trouble, 147 failure to deliver is the one point beings do not for give, 389 failure to deliver what is offered is standard proce dure for groups in the humanities, 381 first maxim of a group and, 389 gross income and, 255, 429 hard to sell what can't be delivered, 387 how money as a VFP can prevent delivery, 389 is the most susceptible to breakdown in any org, 388 law of irreducible minimum and, 388 nondelivery, 389 Org Exec Sec and, 255 primary functions which add up to, 288, 436 production line breakdowns and, 388 Product Officering GI only, results of, on delivery stats, 255 promise and, 389, 441 promotion and, 387 provides the exchange for gross income, 255 Sanity Scale and, 380, 381, 388-389 Senior policy and, 441 Service Product Officer and, 293, 441 VFP must be delivered, 374 what it is vital that a person know for delivery to occur,389 when a VFP does not get produced and cannot be delivered repair the earlier steps of its production, 388 delusion, description of, 400 demand, what the greatness of public demand depends upon, 130 democracy, appointee despotism in place of a democracy in US, 333 only possible in a nation of Clears, 355 organizational democracy, 354-355 501 department(s), having similar functions are grouped into divisions, 240,419 how to analyze, 353 line design, effect of, on a department, 402 not producing something valuable enough to interchange will not be supported for long, 407 sequence of posting of various depts, 429 department director, divisional Esto is senior to, 153 is Product Officer of his dept, 153 dept; see department Dept D (Dept of Disinformation), East Germany and, 64 of Russian KGB, 20 purpose of, 64 what it does, 20 Dept 1, DC, Joburg, and SH at their peaks were built from Dept I viewpoint, 231, 415 Esto and, 304, 459 Esto forcing a Dept I into existence, 217 Esto system and, 229-231, 413-415 evolves the org, 231, 415 first duty of Exec Esto is to put strong Dept I there, 301 first post a new Exec Esto should take is Dept 1. 229. 413 functions of, 304, 459 hatting and, 473 how to make up for increased traffic, 304, 459 is a hot seat in personnel starved org, 230, 414 org board revising and, 304, 459 org form and, 304, 459 personnel demands and, 230, 414 sequence in which it is manned up, 429 what it has to do when there is a great deal of activity in the org, 304, 459 when it has to go flat out, 304, 459 when you make up for fewer numbers with better utilization, 304, 459 Dept 2, lines that cross from one division to another are under control of, 177 Dept 9, actions on post transfers, 463 Dept 21, Exec Esto org boarded in, 152, 302 Dept of Inspection and Reports, how the HAS uses Inspection and Reports, 469 why HCO has the Inspection function, 408 Dept of Personnel Enhancement, Disagreements Check is done in, 173 Dept of Routing and Personnel, what happens when HCO uses the org itself as a source of personnel, 408 why hatting is a prime function of HCO, 408 departure(s); see also outness actions to take on departures from the ideal scene, 38 awareness of, on the part of the group, 39 change is the root of, 37 cost of revertment to an ideal scene vs. letting it continue, 45 critic and, 39 from the ideal scene, 37-38, 43 get real reason WHY departure from ideal scene occurred to resolve a situation, 37 handling the, 42 how statistic itself can bring about a, 41 irrationality is connected to departures from an ideal scene, 43 SUBJECT INDEX departure(s) (cont.) locate the Why of departure using a statistic, 42 may be hard to spot without a statistic, 42 mental awareness that something is wrong with a scene, 39 noticing a departure and getting at WHY, 42 noticing an immediate departure from the ideal scene, 42 outpoint is simply an illogical departure from the ideal scene, 81 outpoints indicate departures, 43 point at which one can begin reverting to the ideal scene, 39 products and, 81 reactionary and, 39 refusal to admit own errors as reason for, 45 seen because the statistic drops, 42 type of outpoint will generally give you how the departure is, 113 what the technology of the ideal scene, existing scene, departures, outpoints and statistics would contain, 43 when violent change becomes seemingly vital, 42 depression(s), basic economics and, 451 probable basis of, 393 what all booms and depressions of an org are due to, 149 deputy, key post and, 385 means a double posting pure and only, 386 rule is deputy every post and newly deputy them when promotions occur, 385 use of, 386 Deputy C/O or ED, rank and duties of, 78, 152 Deputy Secretary, rank and function of, 153 deputy system; see also apprenticeship apprenticeship and, 385-386 description, 385, 386 easily the best system, 385 economics of, 385 every exec and technical expert should have a deputy in training, 385 expansion and, 385 hiring and, 385 lack of it can be very destructive, 385 rule for, 385 destruction, destroy (cont.) products of governments are mai there is no reason whatever to eve the size of an org except covert details, what it means if handling of details, 354 developed traffic, dev-t; see also con comes from people who have no comes only from an unhatted, un dev-t logs, 161 Esto and, 160-164, 173, 174, 184 normal level of an unhatted dev-t is out-ethics, 204 quickie Product Clearing generati reason for exhaustion and no valu references, 160 resolution of, 174 sample ED to cure dev-t and g producing, 162-163 two hours of hatting a day save a production, 307 unhattedness and, 160, 162, 204 what you know when you have d orders flying around, 174 dev-t; see developed traffic Dewey, John, 263, 370 Dianetics, system used to make dis came, 57 difference(s), ability to recognize differences, si tities, 3, 5, 7 assumed differences are not differ differences are different, as a pluspoi different, definition, 3 dilettante, happy only when he has a direct, one has to target and direct, direction, one's direction is lost to work out the ideal scene, 45 director; see department director Director of Communications, dummy divisions, 177 Director of Processing, effect of line Director of Records, Assets and Mat be hit for lost items, 463 desire, skill of salesman and enhancing desire, 388 dis-, definition, 408 despair, why an administrator tends to go into apathy or disaffection, Admin Scale and, 377 despair, 4 disagreement(s); see also agreement despatch(es); see also communication; particle; traffic data is not in, 196 executive and, 196-198 is a situation to some people, 34 only handling despatches, results of, 467 person doesn't know what despatches are, handling, 299,447 too long a despatch doesn't get read, 356 what an exec handles despatch-wise, 197 despatch system, off-line and, 356 several ways a comm line can be jammed, 356 despotism, appointee despotism in US, 333 destruction, destroy, destructive activities carry their own self-death, 46 destructive acts put a brand on a man, 46 failure and a secret desire to destroy, 398 in this universe it is easier to destroy than to con- discipline, struct, 397 misunderstoods and hostilities causing, 7 502 out-reality and, 375 policy set by a wrong source leads to, 365 unknown policy leads to, 365 Disagreements Check, done in Dept of Personnel Enhancement, 173 use of by Estos, 173 disassociation, altered sequence and, 59 no sequence and, 59 what it is, 59 disaster(s); see also catastrophe closer one approaches disaster the more outpoints will turn up, 52 definition, 52 having a statistic indicating disaster, 42 outpoints and, 52 what to do if one doesn't court disaster, 70 ideal scene serves as a discipline and incentive for the evaluator, 73 [pic] SUBJECT INDEX discipline (cont.) need for all discipline traced back to inability to think, 7 discord, policy set by a wrong sourceleads to, 365 unknown policy leads to, 365 discount, FSM commissions may never be paid on dis counted items. 334 discoveries, division(s) (cont.) org board, each division is to ha org board should show V171's of relationship to the rest of the or sequence of posting of various d Service Product Officer coordin from division to division, 289 tangled by having wrong produc what determines the division me pluspoints or outpoints alike take one along a divisional Esto, rank of, 153 sequence of, 58 what they are, 56 disestablish(ment); see also chaos; confusion; establish; disorder; disorganization; organize activity and, 304, 459 bypass causing, 171 command channels not held and, 171 definition of disestablish, 408 Esto and, 171 how HCO could disestablish the org, 408 lots of orders kicking around and, 171 rampant where an exec has not been well on post, 171 staff taking orders from anyone and, 171 when an org becomes disestablished, 149 when it occurs, 149, 304, 459 dishonest, what happens when you let somebody be dishonest, 205 dismiss(ed), instruct, cram, retread, dismiss is the sequence, 184 trying to get others dismissed, reason for, 411 disorder, disorderliness; see also chaos; confusion; dis establishment; disorganization example, 295, 443 holding up production, 296, 444 order vs., 295, 443 production cut to nothing by out-basics and dis- do, doingness; see also be-do-have orderliness, 297, 445 disorganization; see also chaos: confusion: disestablishment; disorder behind bad morale is, 352 counting up the amount of wasted time simply because of the disorganization of a place, 272 deprives people of wanted beingness, doingness and havingness, 352 effects of, 352 poor product from, 339 divisional flies, what they are and where located, 187 divisional officer, what determines the hat of the, 455 division head, division(al) secretary, secretary, deputy secretary and, 153 divisional Esto and, 153 "doesn't know how to play the piano," 240, 419 duty of, 196 Esto's correct action to handle when you have a head of division, 215 flies about, looks busy or just sits there, handling, 215 getting stuck in organizing, 174 head of a division, 153 his boss is the C/O or ED, 153 is senior to divisional Esto or Chief Esto, 153 no head of division, handling, 215 Product Officer, divisional secretary is a. 150, 153, 196,289,437 Division 3. softening up on collections, 173 Division 6, example of why a Division 6 was not functioning, 147 new people into the org through, 255 Division 7, evaluations and, 92 Division 7 Esto, carries out Esto duties for this division, 152 insanity is a refusal to allow others to be, do or 382 people who have to have before they can do, 2 purposes are something to DO, 476 some people will give you a doingness when what their product is, 188 very good organization brings about, 352 what happens when one fixates on DO witho product in view, 359 do-gooder, pushing fixed idea, 26 small organized group can conquer the disorganized dog's breakfast, handling for org that is a, 323 billions, 352 done(s); see also completed; compliance; executiov displacement(s), body of data and, 30 humanoid response to displacement of data is to be reasonable, 30 missing scene and, 30 reasonable people and, 31 dissemination, use of freedom button in, 486-487 Dissemination Esto, duties of, 152 distractions, targets and, 475 Distribution Division, sequence in which it is posted, 429 Distribution Esto, duties of, 152 ditch digger, why he is a ditch digger, 130 division(s), combine into whole org form, 240, 419 divisional secretaries are Product Officers for their, 153,289,437 Esto actions on, 215 Esto is not part of division's lines, 307 hatting the Product Officer of the division, 215 HCO is the establishing division, 408 achievement of things hithert thought of before, 484 dones come from effective do failure to doggedly follow thr get it done fully and comp false dones, 104 falsely reported dones, preve getting done almost anything how to get things done, 482 intelligent assessment of what 475 one does not "report progres programs and not-dones, hal surveying an area to find shouldn't be done, 475 targets and, 482 targets, plowing through to a there is no excuse for not g done, 79 why ability to get things done why some things don't come not producing something valuable enough to inter- double-hatted, double-hatting, change will not be supported for long, 407 503 advice to any I/C who is vertical double-hatted, 434 SUBJECT INDEX double-hatted, double-hatting (cont.) held from above, description of, 434 two types of double-hatting, 434 downfall, due to inability to observe and find an actual useable Why, 67 down statistic(s), downstat(s); see also contraction booms and depressions of orgs, 149 collapse of orgs, 339 contraction of orgs, 429 declining org, Why of, 473 downfall of any org, what it can be traced to, 329 Earth; see also planet; world handling only despatches resulting in a mountain of overwork while stats stay down, 467 how downtrends occur, 393 modern think is to reward downstats, 381 normal reason for down statistics on production, 481 product officering GI only, results of, 255 resolution of, 174 rewarding a downstat, effects of, 206 sag of an org can be traced directly to lack of hats and lack of training on hats, 329 dream(s); see also idea are essential in life, 271 being assaulted, 382 bread of life and, I I I evaluations and, 140, 141 future and, I I I great way to make dreams come true, 141 no harm at all in dreaming wonderful dreams for the future, 111 drill(s)(ing), attention shifting drills, 55, 60 educating people with drills until they can think, 7 Esto and, 184, 201, 202 grooving in on post and drilling a team whenever postings are changed, 314 have to be done to bring about awareness, 400 inabilities to confront and handle and, 398 purposes of, 314 sequences of actions, reason for drilling of, 314 sometimes blow through the Why, 202 training must include all the actions and approxima tions of the actual, 314 when he can't get through a specific drill or exercise in his training materials, suspect false data, 263 dropped time, definition, 60 examples, 9, 60 special case of an omitted datum. 60 time aberration and, 60 drown, end product of cope is, 321 dub-in, why people dub-in a missing piece of a sequence, 23 why people easily buy dub-in, 23 Dummy Project 1, 223-224 Dummy Project 2, 224 dummy run(s), definition, 237 escription, 237 Director of Communications and, 177 drilling of sequences of actions, reason for, 314 use of, 237 duplicating functions, examples, results and handling of, 395 duplication, duplicating; see also understanding false data standing in the road of, 268 not confronting and duplicating in an area due to misunderstoods, 261 person is not duplicating the material he has studied despite Word Clearing, handling, 266 dust motes, batting madly at, 36 duty, crew forcing performance of, 465 dynamics, Conditions by Dynamics; see Conditions by Dynamics exchange and, 207 general third and other dynamic influences, 87 504 we'll have to come back to Earth someday no matte what "happens" to us, 356 we're probably the last free men and women on, 35 East Germany, Dept D and, 64 Eastman Kodak, 263 echelon(s), error in trying to evaluate many echelons in one eval, 88 evaluation of, 88-89 influences of, 88 what they are, 88 economic(s); see also exchange; finance; money basic economics eventually catches up, 451 basic law, 449, 451 basics of VFPs are true for any industrial or political or economic system, 407 correctly stated ideal scene will have a production statistic, 47 crackpot economics, 450-451 equalitarianism, 451 establishing ratio between producing and consuming, 46 false data on, 449, 451 international banker and, 28 Keynesian economic theory, 46 Lord Keynes treatises on, 263 many have had a hand in messing up people's wits on the subject, 449 monetarist and, 451 personal production of VFPs and one's standard of living are intimately related, 449 reason for more and more catastrophes in, 6 resolving that strange subject, 46 selling affected by, 387 standard of living and, 449-451 economist(s), how "competent economists" define "assets," 4 seek to avoid law of VFPs and standard of living, 450 economy; see also exchange; finance; money barter economy, 372 booms and depressions, 393 point which damaged the US economy in 1970, 369 production cutbacks are continual threats to economies and workers, 381 ED; see Executive Director Edsel (car), 373-374 education; see also study; training basic education, what has happened to it, 362 data taught is being taught less well, 381 educated far from reality, students had no reality, 30 fallen under the control of one-worlders, 381 false data, education systems strewn with, 269 false "education," 4 faulty logic shoved off on school children, 3 good blend would be theory and practical in balance, 30 inadequate or unreal tech and facilities of basic education, 362 SUBJECT INDEX education (cont.) is less and less real, 381 John Dewey and, 263 less data is being taught, 381 older technologies are being lost in modern rewrites, 381 reason college education became rather discredited in Europe,30 VFP not stated, 370 why trying to teach a correct datum over a false datum on the subject does not work, 264 effect, becoming an, 476 people who don't push targets are either just specta tors or they are total effect, 476 spectatorism is not so low as total effect, 476 total effect-no cause-person has mainly a case, 476 effectiveness, how Service Product Officer can lose his, 294, 442 reduced by false data, 269 efficiency, ability to spot illogics in a known scene can directly relate to, 32 effort, counter-effort; see counter-effort having hiring, training, apprenticeships and utiliza tion in, reduces effort, 468 proper organization reduces effort, 468 Eisenhower, Dwight D., intelligence adviser of, 21 emergency, emergencies, correct sequence of data and situation analysis and, 18 example of correct and incorrect sequence in, 18 fast reaction time and, 18 E-Meter, person will not necessarily read on something that he believes to be true, 266 word not reading on the meter because the person "thinks he knows," 262 empires, org boards of old, 332-333 employ, refusal to employ people as a third dynamic psychosis, 381 employment; see hiring end phenomena, of False Data Stripping, 268 enemy, how we get an, 486 energy, amount of energy expended does not measure production, 321 engineer (railroad), hat of, 342-343 England, has lost its whole empire in a quarter of a century, 71 Philby (the spy) and. 18 statistics of, 71 entheta, comm line and, 356 enthusiasm, is a vital ingredient in running orgs, 363 environment(s), change in the environment as the sole harmful cause, 37 control of, 392 environmental challenge, what it is, 27 fixed idea knocks a practical operating environment in the head, 26 fully hatted org can be at cause over its environment, 232,416 hidden actions of the insane can destroy faster than an environment can be created, 393 how Scientology orgs become cause over their envi ronments, 477 local environment and supplementary evaluations, 87 505 environment(s) (cont.) Man is as successful as he adjusts the environment to him, 392 one's standards are directly related to one's desire to have a controlled environment, 392 person is either effect of his environment or able to have an effect upon his, 392 sane group cannot help but control their, 394 serious error to only evaluate the local environment, 88 standard of living and, 449 E/O; see Ethics Officer EPF; see Estates Project Force equalitarianism, 451 equation, Socratic, 264 equipment, must be utilized, 386 equity, justice and, 391 error(s), goof(s), mistake(s), are usually a comparison to one's personal ideals, 29 can be found in legions in any scene, 29 do not count in pluspoints, 29 errors in national data collection give us war and high taxes, 21 examples, 28 failing to learn from them and repeating them, 315 faults that are present if orgs don't boom, 475 is a situation to some people, 34 may show something else but is nothing in itself, 28 obscures or alters a datum, 28 observation errors, 22 outpoints vs., 28, 70, 80 outward signs of a badly organized group is slovenli ness and fumbles, 457 people applying fixed or wrong ideals to a scene are only pointing up errors in their own ideals, 29 reason people apparently do not see, hear, notice or handle outnesses, 260 recognizing one's own errors, 45 similarity of errors in evals, 108 usual error in viewing situations, 58 usual reason for errors made in management, 64 when person has no purpose and value he not only goofs, he will commit crimes, 329 espionage; see intelligence; spying establish(ed)(ing)(ment); see also Establishment Officer; hatting; lines; organization form; organizing; or ganizing board; Organizing Officer at what point the Esto system gets manned up, 231, 415 booms and depressions of an org, relationship to establishment, 149 complement and, 247 definition of establish, 408 definition of establishing, 408 definition of establishing the org, 409 Dept I evolves the org, 231, 415 disestablishment; see disestablishment "doesn't know how to play the piano," 240, 419 establishing the org, 348, 409 Esto admin slowing down establishment, 181 Esto and, 232, 288, 301, 307, 416, 436 Esto system and, 149, 301 fast flow hiring, 234, 418 forming, smoothing out and prospering of an org, 465 fully formed org in a heavily populated location would need hundreds of staff, 234, 418 hatting, basic sequence of, 232, 416 hatting, vital necessity of, 232, 416 HCO Area Sec and, 409, 469 HCO establishment functions, 408 SUBJECT INDEX establish(ed)(ing)(ment) (cont.) HCO is the establishing division, 408 holding the form of the org, 240, 419 how great orgs were built, 233, 417 how HCO could disestablish the org, 408 how the HAS corrects the, 469 how to establish an org, 348 key income posts most often are empty, 230, 414 location of an org, 118, 235 manning up for quality, 231, 415 one mans up against production, 230, 414 org form and, 235, 240, 419 personnel demands, handling of, 230, 414 primary targets of an Esto, 232, 416 procedure for introducing Esto system into an org, 229-231,413-415 production and, 170 recruiting, hatting and training of staff, 288, 436 service org vs. management org, 238 setting priorities of who gets personnel, 230, 414 space, materiel, machines, personnel, hats, lines, con trol of the org form are all establishment, 469 space requirements of an org, 235 "standard business practices" and, 238 terminals and, 408 what it consists of, 149 what trying to get a result without also building an org winds up in, 338 what will happen if org is well established, 149 when Dept I has to work flat out and produce, 304, 459 will always be slower than production, 181 you man income and delivery posts with new hirings, 231,415 establishment, the; see also organization flurry to get a product can tear the establishment apart, 181 HCO is a long-term build of the, 305, 453 Establishment Officer(s), Esto; see also establishing; hat ting; lines; order; organization form; organizing; organizing board; Organizing Officer; training aberration handling and, 199-203 activity and, 304, 459 admin and, 176, 181 asking "What hats do you really wear?" 210 asking "What is the reason you do not fully do your post?" 203 auditing is not used as a post remedy by, 202 backed up by good courses and course supervision, 227 back off or fumble when not hatted as Estos, 159 basic problem is getting somebody to do his job, 199 basic question is "Why can't you do what you are supposed to be doine." 199 becomes totally proficient in own hat and makes others proficient in theirs, 155 belong on their feet or sitting with a staff member, 176 biggest omissions, 213 biggest Why of products not getting cleared, 213 booms and depressions of an org, cause of, 301 bringing a body, 176 bureau establishment and, 154 bypassing to get product, 175 can easily slide into confusions and try to handle production, 159 case not accepted as a Why by, 202 case requirements of, 155 cause, Esto must be at, 248 caution, 212 certainty, increasing it, 175 Chinese school and, 219 506 Establishment Officer(s), Esto (cont.) clear up what the product is for the post and hat from there, 171 competence and, 201 complement and, 247 Conditions by Dynamics and, 207 course is org boarded in Dept 21, 152 course materials and, 225 course schedules and, 225 course supervision failures and, 225 Course Supervisors, Esto training and hatting of, 225 criminality and, 204-207 Data Series and, 165 Dept I and, 304, 459 determining staff org board weaknesses, 171 determining unhattedness of staff, 171 dev-t and, 160-164, 173, 174, 184 dev-t, answers to, 160 dev-t, down stats and orders flying around, resolution of, 174 Disagreements Check, use of, 173 disestablishment and, 171 dishonest completion of PRD and, 248 divisional Esto, 152, 153 divisional files and, 187 division can be tangled by having wrong products for hats, 213 doesn't matter if the guy has studied it or not studied it, he's an Esto and he's supposed to do the job, 131 doing work and, 199 drills and, 184, 201, 202 each staff member getting attention individually, 184 establishing and, 232, 288, 301, 307, 4169 436 Esto Course Supervisor, 150, 152 Esto Ethics Officer function, 160 Esto I/Ts, hatting and training of, 165-169 Esto Series 16 PL can be used as a checklist, 217 ethics and, 204 Ethics bait, handling of, 208 exchange and, 205 Exchange by Dynamics and, 207 Exec Esto; see Executive Establishment Officer executive, Esto handling of, 198, 215-218 existing org board, obtaining the, 210 failures, 172, 181, 215, 229, 413 fast flow hiring org and, 234, 418 files accuracy and, 228 files and, 186-187, 214 financial planning and, 157 finding each hat the person wears, 210 finding Whys, 165, 181, 201-203 first, last and always it is Esto hat that must be worn in any given situation, 159 Flag Orders and, 155 flow lines and, 195 flubbed Product Clearing rundowns become themselves a Why, 209 Foundation and Day covered by same Esto, 150, 154 function org board and, 211 functions and actions of, 149, 229-231, 250, 307, 413-415 general Why of inactivity or nonproduction, 218 getting somebody to do his job, 199 "getting stuck in," 184 getting this week's stats at expense of all next year's income, 186 getting toward full application of "Policy on Sec EDs and Hats," 218 good Esto looks, 180 gradients and, 184 grooving in new person on post, 310 group drills and, 184 SUBJECT INDEX Establishment Officer(s), Esto (cont.) hallmark of good Esto, 179 happiness and, 201 has to be able to produce real products and get pro duction, 198 has to be able to read and pick up data on another's hat very rapidly, 155 has to know how to clear up "products," 171 has to run just to keep up, 183 hats not adding up to product, 212 hatting and, 155, 171, 175, 213, 215, 232, 243 hatting cycle of, 155 hatting for the product, 171 hatting from the top down, 171, 215 hatting rules and procedures apply to, 159 hatting, sequence of, 175 hatting of staff, 217 hatting the, 159, 165 hatting the Product Officer of the division, 215 hatting, the two right directions to hat in, 171 hatting to produce, 171, 213 hatting, vital necessity of, 232, 416 HCO and, 149 how they will tear things up faster than they can be gotten in, 177 how to get Estos to hat people, 243 "I am too busy to get hatted," 307 importance of Esto hat, 159 inactive Esto, 215 instruct, cram, retread, dismiss is the sequence, 184 instruct, cram, retread system applies to Estos in training, 165 International Headquarters and, 301 investigatory tech, Data Series and, 165 is an extension of the orginal HCO system, 149 juggling hats, effects of, 212 keep what's established going, 179 length of time to evaluate, 85-86, 221-222 lines and policy, Esto responsibility for following, 177 lines Estos must be drilled on, 177 listening instead of looking, results of, 182-183 log kept of what exec is checked out on, 216 look don't listen, 180 looking to see the scene and find the Why and estab lish, 182-183 making up for increased traffic, 304, 459 matching hats and posts, 211 materiel must be properly procured by, 177 misunderstood words and, 200 most essential duties are Dept I type duties, 231, 415 musical chairs is commonest reason any org col lapses, 230, 414 must know all hats and VFPs of any division he is hatting, 155 must know he is an Esto and act like an Esto, 159 necessity level raised by, 202 neglecting to clear products, 213 new person on post too confused or out-ethics, han dling, 310 1965 Saint Hill org board and, 212 noise and, 160 not the juniors of the org execs, 301 orders, products and, 170 orders, why people require them, 170 org basic flows, Esto understanding of, 174 org boarded in their own divisions, 152 org board exercises, 210-213 org board of Estos, 150 org form and, 238, 241, 304, 420, 459 Org Officer and, 149 outpoints seen by, 183 personnel must be gotten on usual channels by, 177 507 Establishment Officer(s), Esto (cont.) posted org board and, 211 posting from the top down, 211 post people you have to do functions that must be done, 213 power is being able to do what one is doing when one is doing it, 201 primary targets of an, 232, 416 producing morale in an exec, 218 Product Clearing flubbed, handling, 209 Product Clearing hang-ups, handling, 194 Product Clearing Long Form, 188 Product Clearing quickied, effects of, 173 Product Clearing steps, 172, 188 product correction and, 209 product has to do with an established person or thing, 198 production cycles, Esto may not involve himself in, 156 product is always suspect when stats are down or lines tangle, 213 product of an established producing executive, 181 Product Officers and, 171, 173, 215 products and, 171, 215 products of an, 153, 174, 181 Products I and 3 and, 153, 181 "product," steps to clear, 172, 188 programs and, 157, 223 properly product cleared org, results of, 214 pulled into operating the division, 165 purpose of, 149, 301 put org there to be run, 151 Qing and Aing instead of seeing and handling situations terminatedly, 248 recruit idle area auditors to be Estos, 229, 413 routine action with a post, 210 routing forms and, 178 schedules and, 238 schizophrenia and, 200 Service Product Officer backed up by, 294, 442 "short cycles" an area, 184 Situations 1-14 of Esto Series 16, 215-218 skills required, 154-155 space acquisition by, 177 speeding up an org, 175 staff are at least instant hatted, 161 stats always looked at by, 212 study time and, 217 successful Esto, test of. 153 supplies and, 177 surveying hats, 170 symptom of a unit or activity that does not know what its products are, 171 test of whether or not he is winning on a post, 184 title org board and, 211 titles of various Esto posts, 151-152 to adjust a scene you have to look at it, 181 training outline of the skills required in an, 154 training requirements, 248 two hats of, 156 two remedies for person unable to do his post, 201 unmocking an org, 177 unproductive actions and, 212 using wrong personnel pools, 178 VFPs, when Esto will get the, 212 we handle people and we handle cases, 202 what can happen when Esto tech is not known or used, 159 what Esto in Europe must know, 156 what happens if you don't clear up product first, 172 what has to be done during times of a great deal of activity, 304, 459 what he should know, 154-155, 174 SUBJECT INDEX Establishment Officer(s), Esto (cont.) what he's interested in when looking at the scene, 180, 182 what his stat depends on, 199 what is gained in sudden action is lost in disestablish merit, 178 what major part of an Esto's job is, 203 what makes a real Esto, 165 what they must really handle, 234, 418 what they should be doing, 301 when all looks impossible, handling, 174 when an Esto has given up he begins to do admin, 176 when breakdown occurs, 234, 418 when he is dev-t, 180 Establishment Officer system (con reconciled with Prod-Org and o revitalized and reconstituted, 3 sample program to cure dev-t a producing, 162- 163 Service Product Officer and, 28 small orgs and, 153 success of, 157 to get you have to know how t training of Estos is secondary t 245 understanding the, 151 what it can do when properly i Why of anyone who is not a fireball on his post, 201 Establishment Officer tech(nology will find many people "busy" but really not doing their post hat, 199 withdrawing from the division, 215 Word Clearing and, 156 work directly with people, 176 working installations and, 178, 212 working unit that is getting on well and the, 178-179 wrong product found for a post, effects of, 209 Establishment Officer Conference, 157 Establishment Officer In-Charge, duties and responsibility of, 152, 154 primary duty of, 165 Establishment Officer In-Training, bringing a problem to a senior, 166 Exec Esto and, 165-169 handling of, 165-169 not really looking for a WHY, 165 what to complete to no longer be an Esto I/T, 248 will first think of removals, 165 Establishment Officer Org Officer; see Executive Establishment Officer Org Officer Establishment Officer Series 16, situations and handlings, 215 Establishment Officer's Establishment Officer, functions of, 151-152 Establishment Officer's MAA; see Assistant Exec Esto MAA Establishment Officer system; see also Product-Org Officer system barrier to, 151 breaks down where word "product" is not under stood, 151 Dept I and, 229-231, 413-415 development of, 149, 250 establishment and, 149, 301 evolved from Product-Org system, 149 expansion and, 153, 154, 175, 301 failure, reasons for, 248 faith in the system comes first, 168 Foundation org and, 154 HCO and, 156 how it would evolve as an org expanded, 153, 154 "lack of training" is an excuse not to do, 245 LRH viewpoint on, 244-245 manning it up, 231, 415 never fully gone in, in the past, 301 org lines and, 177-178 Org Officer system and, 250 Org Series 10 and, 151 org whose admin or body lines are being violated will disestablish, 178 piloting of, 244 posts and titles in, 151, 152 procedure for introducing into an org, 229-231, 413-415 Prod-Org system and, 149, 249, 255, 257 508 Chinese school and, 219 debug tech and, 270 dummy projects, 223-224 program drill, 223 project drills, 223-224 situations and handlings, 215-218 Supervisor tech and, 225 there is Esto tech, 159 third dynamic auditing for production, 168 validity of, 287, 302, 435 Estates Project Force, new recruit and, 233, 417 ethics, ethical; see also justice Conditions by Dynamics, 207 crime; see crime crimes, when a person will commit them, 329 criminal; see criminal criminality and, 204 date coincidence and, 127 designed to keep in tech and policy, 466 doing targets in conflict with policy is actionable, 103 Esto and, 204 ethical basics are based on principle of VFP, 405 ethics situation develops when you try to get in the admin or tech Why, 127 evaluation omitting ethics handling on serious ethics matters, 107 evaluations and, 137, 138, 144 exchange and, 205 exists to handle gross outnesses in flows, 408 expanded to keep policy in use, 466 false evaluations and, 138 has a role-after all else fails, 467 hats went out when ethics came strongly in, 467 heavy ethics actions, reason for, 204 investigatory tech and, 127 lack of ethics permits the criminal impulse to go unchecked, 204 out-ethics; see out-ethics police action is not a substitute for having purpose and value, 329 reason there are so many Comm Evs, 127 Sea Org ethics labeled noncompliance as Liability and false report as Doubt, 205 shifting target from the individual to the drop out of know-how, 466 substituted as an effort to get up production, 323 target of, 466 tech and admin are gotten in with, 204, 205 what gives one an ethical group, 377 what happens when you let somebody be dishonest, 205 what to do when all looks black, you are getting false reports, overt products and stats just won9t go up, 208 when a person has no hat he lacks purpose and value, 329 why people can't put in ethics, 127 SUBJECT INDEX Ethics (section of org), misfiled particles are reported to, evaluation(s), evaluating, eval(s) (cont.) 228 ethics files, HCO Ethics Files has all ethics files, 214 Ethics Officer, Exec Esto MAA, Asst Esto MAA and, 214 product of, 214 public and, 214 why Esto Elhics Officer function has to be in, 160 ethics presenci, criminality vs., 204 ethics Why, evaluations and, 127, 128 Europe, college education discredited in, 30 has failed to establish any lasting political scene, 43-44 marble orchards and, 44 evaluation(s), evaluating, eval(s); see also analysis; data analysis; investigation; situation analysis; various parts of evaluation by name ability to envision ideal scenes and, 112 ability to evaluate puts one at cause over both the mad and ideal, 99 absence of data you should have, 121 absence of ethics handling, 107 administrative technology and, 122 admin Why, 128 agreed-upon action and, 124, 125 agreed-upon person to person, 125 anyone doing a target must first read whole eval, 104 approaching or attaining the ideal scene, 74 authenticity of the data, 90 authorization of, 106 backwards evaluation; see backwards evaluation bad situations and, 69-70, 119 black night turned to broadest day by, 148 bright idea and, 128 bright idea having to be geared down, 139 bright idea isn't bright enough, 107 change and, 123 checking of, 90 chronic Who-Where finding, cure for, 117 common bug, 90 common fault, 109 comparative and, 126, 127, 128 comparison and, 128 compliance and, 74 confirmatory step, 122 consistency and, 69, 90 correction of, 110 Court of Ethics for false evaluation, 138 criteria for rejection of, 106 criticism of, 106 current evaluation, 133 data analysis; see data analysis data and, 70-71, 77, 106, 107, 121, 137 data is useless unless evaluated, 124 Data Series and, 148 Data Series PLs must be studied in sequence, 143 date coincidence, 126 debug evaluation; see debug evaluation debugging and, 78 debug tech and, 277 definition, 120 diamond-valued program from, 148 disagreement with the Why, 87 Division 7 and, 92 don't act without statistical data, 71 don't read everything, 128 dreams and, 141 echelons and, 88 end product of, 122 509 error in trying to evaluate different scenes in one eval, 88 espionage and, 119 essential part of, 119 ethics and, 137, 138, 144 ethics situation and, 127 ethics Why, 127, 128 evaluator's responsibility for, 72, 100 exactly offered data not borne out by an inspection of files, 106 examples of, 90, 114, 116, 120 execution of, 100, 104, 105, 107, 124, 133, 144 execution violating or altering HCO PLs or HCOBs, penalty, 144 executives and, 197, 198 expansion programs and, 131, 133, 134 facts and, 146 failing eval, handling, 136 failure of, 100, 139 failure to obtain compliance with targets, 87 failure to return eval promptly with corrections, 107 false evaluation, 104, 105, 138 falsely reported dones, prevention of, 105 false reports on target dones, 104 familiarity and, 122 final objective of, 101 final targets, 101, 102 find a period when stats were up as a comparative to down stats, 126 finding where or who to investigate, 116 find some period of affluence, 126 first outpoint usually occurs in stats, 126 first program target, 133 first requires data, 121 first step of, 69 Flag Representative and, 93 fogging the situation up with big PR, 122 four- pronged action in operating orgs, 133 GDS analysis and, 91, 106 generalities in postings, 107 generalized situations, 108 getting a coordinated recommendation, 125 getting too fixated on the history of something, 108 gives magic key to open the road to betterment, 148 good situations and, 69-70, 119 good vs. bad, 128 growing evidence of magic of, 148 growing respect for, 148 Gus Restaurant- example, 108 handling and, 73, 77, 79, 106, 107, 128 having almost no outpoints in it, 92 HCO PLs and bulletins resulting from evals must be reviewed by Founder, 144 hearsay tech and, 136 heart of Evaluate is a cool cold knowledge of Data Series, 75 heart of Observe is accuracy, 75 heart of Program is knowing the scene, 75 high stats are made out of correct and brilliant evaluation, 138 homework and, 140 how good you can get at, 119 how often an org needs to be evaluated, 133 how to be sure targets will be done in context, 104 how to evaluate a personnel scene, 128 how to evaluate for an expansion program, 131 how to find the area, 113 how to handle pluspoints in pluspoint evaluations, 115 how to make evals pretty real, 93 how your eval may lay an ostrich egg, 139 SUBJECT INDEX evaluation(s), evaluating, eval(s) (cont.) humanoid think and, 137 ideal ideal scene and, 140 ideal org and, 118 ideal scene and, 73, 77, 126, 127, 140 idiot optimism, 74 if the program is never truly done, the evaluation is merely a mental exercise, 100 if you can't find the Why, you revert, 123 if you don't do evaluations you'll be insufficiently informed to be sufficiently efficient, 125 if you find the outpoint, you're into evaluating a situation, 121 illogics and, 11 importance, evaluation of, 120 inability to recognize an outpoint is reasonableness, 131 inactivity and, 131 inconsistency, 106 information collection agencies and, 20 initial step of stat analysis to find the area, 92 insufficiently broad, 135 insufficiently broad situation, 106 interference points or areas, 87 ironbound rule in handling things, 98 is a high skill, 148 is a solid brand new technology, 148 it goes tick-tock from one situation to another, 133 it is not how much you read, it is where you look, 137 it is the trail followed that counts, 71 keep in view the reason one is doing one, 69 keynotes of, 75 knowing when you don't have a Why, 122 learning to play a concerto, example, 119 learn to think backwards and boy can you think forwards, 131 learn to think like an idiot, 83 length of time to evaluate, 85, 221 local environment and, 87 locating a comparative, 126, 127, 128 long-term organization, 134 look at your stats, 127 looking for outpoints in the data, 109 lucky if it keeps stats bolstered for six weeks, 133 magical in handling things, 138 mandatory statement for policy section of, 144 monotone importance and, 120 more and more outpoints showing up, 121 most evaluation is on omission, 130 multiple report and reliable source as birdbrain sys tems, 20 multiple situation evaluation format, 94~95 multiple situations, 92 native think and, 98 new type of, 92 new way to think, 99 new Why, 124 no data trail, incorrect data trail, 107 no evaluation, 107 no evaluation is done where there is no situation, 89 no method of implementing the eval or maintaining the scene and getting its targets done, 107 no situation, 106, 119, 122 no small rules, 90 no substitute for correctly done data analysis, 79 not all pertinent or available data applicable or needed was examined by the evaluator, 107 no target or targets to get in policies mentioned under "Policy," 107 not-dones, half-dones and backlogs, 101 nothing in evals may be interpreted to violate or alter or change HCO PLs or HCOBs, 144 510 evaluation(s), evaluating, eval(s) (cont.) not looking at all applicable or important data makes it a partial eval, 107 not looking in obvious places for data, 137 observation and, 69 off-policy orders and, 107 omitted reports and, 131 one has to be selective and right target to get his data, 137 orgs without evaluated pushed programs for that org tend to fail, 136 outpoint-correct by evaluation, 141 outpoint count, 91, 94, 116, 117, 121 outpoints and, 11, 92, 121 overall goal of preserving or acquiring resources, 139 Panzer tanks example, 123 past efforts to resolve organizational. social or other types of problems vs., 148 personal contact and, 104, 105 philosophical Whys and, 92 plane upon which the scene exists and, 87 pluspoint list, 115 pluspoint type must be specified, 115 point where you neglect any more outpoints, 121 policy and, 76 policy outnesses included as part of all statistical evaluations, 376 policy violations actionable by CommEv, 144 poor evaluations, 87 prediction and, 119 probably will not save the bacon of an org for the next two years, 133 procedure, 90, 92, 113, 126, 137 production programs and, 132, 134 production target must come first, 107, 133 program and its successful execution are an integral part of an eval, 101 programming and, 277 programs and, 130 program supervision failure, 100 program will be wrong if you have an incorrect ideal scene, 140 projects and, 74 proper format and correct action, 69 pulling strings, 70 pure evals per Data Series 33R13, 135 purity of, 90 purity of form, 106 quoting the steps of your investigation, 128 realities and conflicts of life intervening, 140 real Why, 72, 113 reasonableness and, 98, 131 reason for, 101 recognizing and using outpoints in, 11 recommendations and, 124 referring to policy or bulletins in, 144 relay points and, 87 repeating targets and, 133 resources and, 107, 128, 139 results of, 148 reverting has a liability, 124 review and, 74, 110, 121, 135 running into a Why of why something keeps sliding out, 124 second evaluation, 88 second target is organizational, 133 send an investigatory mission when you don't know, 128 sequence of handling incorrect or omitted, 107 series of, 89 short circuit and, 122 [pic] SUBJECT INDEX evaluation(s), evaluating, eval(s) (cont.) should carry name or post of person overall responsi ble for completion of the program, 104 similarity of errors in, 108 situation and, 69, 77, 116, 147 situation correction, 108 situation finding, 93, 98, 137 situations have to be handled fast, 75 skill and, 119 some situation must have come to notice to do an, 69 speed of, 84, 91, 127, 130-131, 132-133 speed of action determines the degree of loss or degree of gain, 125 starting 50 feet back of starting line, 108 stat analysis and, 90 stat oddity and, 126 stats and, 71 stats are dominant factors in, 137 stats as the first indicator, 126 substitution of one part of eval for another, 109 success of, 87, 104, 117, 135, 140 sudden blue flash a yard long, 71 super evaluation, 137 supervision and, 74-75, 100, 104 supplementary evaluations, 87 taking advantage of data which comes in, 125 taking forever, reason, 92 targets may not set aside management policy or tech nical releases, 103-104 targets must be done within the context of the, 103 targets seldom get done without personal contact, 104 target writing and, 103 tech of evaluation is contained in Data Series, 148 tech Why and, 128 telex lines, use of, 92-93, 126 terminable targets and, 133 test of an, 100 that only has a Who or a Where as its Why is incom plete, 116 there is always a reason for things, 114 third dynamic and other dynamic influences, 87 toughest outpoint to recognize is an omission, 130 trick on evaluation, 121 two existing scenes and, 87-88 types of, 133 unexecuted orders and, 125 unreadable or illegible presentation of eval for criti cism or review, 107 upper stages of authority under which the scene reacts and, 87 value of an evaluation in proper form, 73 "vanishing illusions of youth" and, 140 verification of data, I 10 verification of stats, 106 violations actionable by Comm Ev, 144 WDC and, 144 weak handling, 107 what ability to evaluate does to a being, 99 what brings the evaluation into existence in the first place, 77 what impedes proper analysis, 45 what it would look like on a worksheet, 90-91 what monitors ability to handle the scene, 131 what one is trying to determine, 119 what part of the org's folder to read, 126 what Why must do, 87 what will defeat you continuously, 122 what would happen if you didn't have evaluation, 122 what you are looking for, 128 what you are trying to achieve with your eval, 140 when outpoints begin to count in your investigation, 117 511 evaluation(s), evaluating, eval(s) (cont.) when you have a Why and not a situation, 92 where th ' e full tech on how to execute and program is, 277 where Why is actually the situation, 108 whole view, 75 who was on where, 127 Who-Where as a Why, 117 Who-Where finding, 116 Why and, 72, 77, 92, 122, 123, 124 why individual org situations do not get spotted or evaluated, 92 Why leaps at you, 109 why missions fail or projects collapse, 141 why they are slow, 127 why they must be done, 125 workability, 90 wrong Why, 72, 74, 107, 138 wrong Why, handling, 113 you have to have a recommended action on top of the Why, 122 you've got to be able to operate the resulting actions, 128 evaluator, afraid to take responsibility for consequences if wrong,86,222 assuming the Why before starting, 86, 222 blamed for evaluation failures, 100 can produce an effect or he can't, 130 Data Series auditing and, 66 debug tech and, 277 Debug Tech Checklist and, 278 doesn't know how to read stats so doesn't know where to begin, 85, 221 doesn't know the scene, 85, 221 doing something else, 85, 221 example of type of thing expected of an, 120 execution of evaluations, 100 falsely reporting, 86, 222 final target attachment, 102 hallmark of a rank amateur or idiot, 69 homework and, 140 ideal scene serves as a discipline and incentive for, 73 impatient or bored with reading, 85, 221 inability to study or learn the materials, 85, 22J individual Why for each, 85, 221 knowing the Why before he begins, 113 "learn to think like an idiot," 83 length of time to evaluate, 85, 221 long times required to do an eval, handling, 85, 221 misunderstood words and. 85, 221 number of, 148 observation and, 83 often has to guess what the Why might be, 83 other intentions and, 86, 222 outpoints in own thinking, 85, 221 personal out-ethics, 85, 221 pet theories and, 84 producing an effect at 7000 miles without any solid beam, 130 purity of view and, 148 Q and A and, 91 qualifications for, 120 reads on and on as doesn't know how to handle and is stalling, 85, 221 repute as an, 100 responsibility for the evaluation, 72 should know that something shouldn't be, 120 taking a near forever, 91 test of an, 84, 130 tossing off ideal scene as a sort of afterthought, 140 two areas not likely to get much attention from, 87 SUBJECT INDEX evaluator (cont.) veteran evaluator can toss off evaluations in an hour or two, 84 what is mandatory for the skill of, 100 what it takes to make an, 148 who only finds Whos or Wheres, 116 who are trying to embrace the whole org or world in one eval, 92 who listens to people on the scene and takes their Whys, 83 why it is not enough to be a fantastic and able evalua tor, 100 withholds and, 86, 222 wrong Whys and, 72 events in correct sequence, as a pluspoint, 115 evidence, rumors accepted as, 382 evil, confront of, 131, 204 Excalibur, important fundamental truth from, 3 excess, production in excess of standard of living, 449 exchange; see also economics; flnance; money balance of, 206 children and, 206-207 clearing up exchange with nonproducing staff, 207 clearing up subject of, 172. 190-191 criminal exchange, 205 criminality and, 205 description, 205, 206 dynamics and, 207 Esto tech and, 207 ethics and, 205 exchangeability, what it means, 405 exchange factor, 206 executive who only wants GI is violating exchange, 173 imbalance, where a lot of it comes from, 206 it is exchange which maintains the inflow and outflow that gives a person space around him and keeps the bank off of him, 206 messed up exchange flows, 204 orgs must become exchange oriented, 255 product and, 81 Product Clearing and, 172, 190 Product Clearing policy letters and, 207 product that has no exchange value, 275. 284 rewarding a downstat and, 206, 381 VFP and, 405 when exchange is out the whole social balance goes out, 206 world of exchange, 426 Exchange by Dynamics, Esto and, 207 procedure,207 run on an exec, 216 Situation 7 and, 216 use in debugging an area, 275, 283, 284 exclusion, field members excluded by org, results of, 384 of others is the basic cause of war and insanity, 381 things which set a group or organization on a course of,383 war and insanity caused by, 381 excuses, data analysis and, 80 exec; see executive execution, execute; see also completed; compliance; dones agreed-upon action and, 124 demanding that an order is fully understood before it is executed, 7 evaluations and, 100, 104, 105, 107, 124, 132, 133, 144 targets and, 481 512 execution, execute (cont.) too many orders drifting around which haven't been executed, 125 where the full tech on how to execute and program is, 277 executive(s); see also leader; senior ability of, 197 abusing statistical management, 427 all the great execs in Scientology came up in orgs with fast flow hiring, 234, 418 area or individual with no concept of order, handling, 300,448 attaining ideal scene of an, 198 being a Product Officer vs. a comm clerk, 195 bringing an exec up to cause, 218 can produce an effect or he can't, 130 checking out juniors, 323 comm lines and, 195, 197 confusing a comm line with a command line, 195 cope and, 467 cracking the back of the most resistive nonproducing areas, 277 data an executive wants is in statistics, reports and briefings, 196 debugging a lack of products and accomplishments of an org or post, 278 debug tech is a vital exec tool, 271 definition, 386 demanding DONES, 216 dependent on willingess of juniors, 350 deputy in training and, 385, 386 desk, use of, 198 despatches and, 196-198 doesn't know his job, handling, 216 doing a little bit on a lower job each day, 198 downfall of, 186 Esto handling of, 216 evaluation and, 197-198 example of div sec who can get nothing accomplished, 195 example of what exec runs into and how it is solved, 431-433 exhausted execs, key to, 326 failure of, 148 "fear of juniors' actions," 195 finance and, 390 first job for, 234, 418 flow lines and, 195 forcing those at the top to demand production from their staffs, 244 forcing those not working at the top to actually produce,244 getting an exec functioning, 218 getting out products, 278 getting production done, 197-198 getting stuck in organize, 174 glib or foggy exec, handling, 216 going into shock, handling, 216 has to be able to produce the real products and to get production, 198 "having to know all," 195 ideal scene for an, 197-198 inactivity and, 131 inspection and, 197, 271, 279, 296, 297, 445 issuing orders that demand close observation and execution, 7 keeping himself informed, 196 log of what exec is checked out on, 216 main duties of, 197 making an, 195 misrouting comm and particles, effects of, 290, 438 morale of, 218 [pic] SUBJECT INDEX executive(s) (cont.) most of their evaluations are not written, 198 most valuable product of an, 338 no group can sit back and expect its high brass to carry the load, 394 nonconfront and, 216 not being bad, he just can't see, 218 not well on post, results of, 171 observation and, 197 only wanting GI is violating exchange, 173 OT Scale and, 478 personal org board and, 320 person not organizing any corner of his area or work or organizations or lines, handling, 261, 276 Phase I and, 216 planner, command or policy-making personnel who cannot use the Data Series, 148 products and, 278 PTS situation in an exec, handling, 216 Reach and Withdraw run on an, 216 routing as a key function of, 290, 438 running Confront on the, 216 scene of an, 197 sequence of posting of, 429 serious fault of any, 290, 438 single-hands while he trains his people, 338 situations and handlings (Esto Series 16), 215-218 spectator to his in-basket, 477 standard of living and, 450 study and, 217 study time and, 216-217, 273 supervision and, 197 test of an, 130 two-thirds of their time is devoted to production, 198 unhatted leaders, 337-338 utilization and, 386 wanting the product he is asking for, 257 what actual exec can do, 197 what to ask where no real or valuable production is occurring, 257 when an exec is a pearl, 215 when he is a traitor to his people and the org, 386 who can't get juniors to produce, 131 why he evaluates, 197 Executive Directive, sample, 162-163 Executive Director, Commanding Officer, checking out juniors, 323 coordinates work of Product Officer, Org Officer and Executive Esto, 151 Deputy C/O or ED, duties of, 78, 152 duties covered in FEBC tapes 1-7, 151 Esto actions on head of org, 215 general org run on its day-to-day basis by the, 134 getting stuck in organize, 174 head of org flies about, looks busy or just sits there, handling, 215 head of the org is the, 152 no head of org, handling, 215 org boarded in Dept 19, 152 org run on its day-to-day basis by the, 134 Product Officer, C/O or ED as a, 151, 152 senior to Exec Esto, 152 sequence of hats an ED unloads, 430 Service Product Officer is not "expeditor" for, 289, 437 vertical double-hatted, handling, 434 Executive Establishment Officer, C/O or ED is senior to, 152 demands establishment, 169 duties of, 165, 244-245, 301 513 9 Executive Establishment Officer (cont.) equipment of, 168 Esto Conference and, 157 Esto forcing a Dept I into existence via the Exec Esto, 217 Esto I/T and, 165-169 faith in the system comes first, 168 first duty of, 301 first post a new Exec Esto should take is Dept 1, 229, 413 form of the org and, 168, 169 freezing all personnel transfers, 230, 414 hats Estos while they establish, 169 hatting duties of, 165 HCO held responsible for getting him appointed, 301 holds Esto stable as an Esto, 169 holds form and lines of org, 168 how he puts org there, 151 LRH Comm and, 302 LRH despatch to Flag Exec Esto on Esto system, 244-245 must okay every major action any Esto means to take to be sure it is on-policy, on-lines, 168 one has to force in a persistence, 245 one has to target and direct, 245 operates Estos, 150 org boarded in Dept 21, 152, 302 personnel demands and, 230, 302, 414 policy and HCOB library and, 168 primary duty of, 165 Product Conference and, 157 protection of, 167 puts org there to be run, 151 rank of, 152 responsibility of, 154, 288, 436 sequence of hatting Estos, 175 setting priorities of who gets personnel, 230, 414 sign on his desk, 169 success of, 167 training Estos, 154 training of, 154 what one has to know and do, 245 Executive Establishment Officer Org Officer, duties of, 151, 152 org board position of, 152 Executive Establishment Officer's MAA, Assistant Esto MAA vs., 176, 214 functions and responsibilities of, 156, 176, 213, 214 has ethics type stats, 214 products of, 214 staff members are the responsibility of, 213, 214 exercise, scheduling and, 160 exhaustion, key to "exhausted executives" or staff members, 326 reason for, 160 existing scene, approximating the, 360 comparing ideal scene to the, 22, 47, 81 estimating the, 360 fact that something is actually operating and solvent can outweigh the untested advantages of changing it, 25 gap between ideal scene and, 39 how to easily see outpoints in, 81 lack of knowledge of an, 80 moving the existing scene toward the ideal scene, 77, 79, 81, 100 obsessive change and, 25 of Man's activities, 43 products and, 81 two existing scenes, one, the person, and two, his environment, 87 SUBJECT INDEX existing scene (cont.) urges to improve the actual scene, 25 what US would have to do to resolve the, 44-45 Why must lead to a bettering of the, 72, 87 expansion; see also prosperity; success deputy system and, 385 determining factor in group expansion, 385 effect wrong sequence of manning has on, 429 Esto system and, 153, 154, 175, 301 finance and, 390 having somebody gunning orgs up to expand, 134 key to, 2 infinite expansion, 412 most effective way of guaranteeing expansion of Scientology, 301 no real limit to, 412 no reason to ever contract or reduce the size of an org, 412 positive way to expand an org, 301 processing and group expansion, 385 rate of training and, 385 rule of, 154 third dynamic tech and, 2 expansion program(s), evaluation and, 131 how to go about it, 131 is for getting an org built, 131 repeating targets and, 133 what it is, 131 expected time period, as a pluspoint, 115 experience, data analysis vs., 15 data and situation analysis and, 15 Data Bureau gives us experience, 128 denial of adequate, 381 takes a lot of time, 15 third dynamic psychosis and, 381 experiments, plants, 37 expert(s); see also specialist hats, hatting and, 328 indulging in interpretations and even outright lies to seem wise or expert, 262 nations relying on "expert opinion," 70 why being expert in one line doesn't qualify one for another, 328 explanation, mere; see mere explanation eyesight, poor eyesight and misunderstoods, 260 sight shut off by Mis-U words, 260 fact(s); see also truth basic law vs. an incidental fact, 5 both upgrade and downgrade of reality are outpoints when reported as facts, 26 contrary facts; see contrary facts data proven factual, pluspoint, 115 definition, 4 easy to confuse the novel with the "important fact," 23 evaluation and, 146 example, 5 law is a thing to which one aligns other junior facts and actions, 6 one can confront real facts better than imaginary fantasies, 146 one can only operate on, 146 opinion vs., 5-6, 146 514 fact(s) (cont.) related facts known, pluspoint, 115 things only go sane when facts and situations are in view, 146 three liars don't make one fact, 19 world of difference between hopeful opinions and, 146 would seem to be very difficult to establish, 19 Factors, theory of the VFP is an extension of the, 406 failed purpose(s), rekindling the, 476 stops and, 475 stuck picture and, 475 targets and, 482 failure(s); see also contraction; down statistic after an individual has failed, confidence in him on the part of his teammates sinks, 457 causes of, 398 - giving oneself a crashing failure by disconnecting from reality, 112 main failure point in any org, 252 planet, nation, social groups, businesses, all their parts and the individual have their, 42 planner, command or policy-making personnel who cannot use the Data Series and, 148 fair play, justice and, 391 false data; see also falsehood; lie advertising and, 263 buries itself, 268 clogs up ability to think and learn, 269 collision of false data and true data, without the person knowing which is which, 265 competence and effectiveness reduced by, 269 duplication vs., 268 economics and, 449 effects of, 262 false texts, examples of, 263 finding a whole textbook false, 263 fundamentals and, 262 glibness and, 264-265 inability to think with the words and rules of an activity and, 262 justifying his overts by accepting false data, 265 mothers and, 263 not functioning well on post, on job or in life due to, 262 parents and, 449 people cannot think with the fundamentals of their work due to, 262 person remaining unfamiliar with the fundamentals of his activity, 262 person who cannot be hatted at all has false data, 273 plagues Man, 269 prone to accepting false data, 265 results of, 262 service facsimiles and, 265 Socratic thesis-antithesis-synthesis philosophical equation, 264 sources of, 263 targets and, 475 texts and, 263 the less a person can confront, the more false data he has accumulated and will accumulate, 265 there is no field in all the society where false data is not rampant, 262 verbal hatting is the main source of, 262 when to suspect a person has, 263 why a false datum is imagined to exist, 23 why getting off false data on a subject works, 264 why trying to teach a correct datum over a false datum on the subject does not work, 264 SUBJECT INDEX false data (cont.) won't necessarily read because person believes it to be true, 265 word not reading on the meter because the person "thinks he knows," 262 False Data Stripping, Auditor's Code applies to, 269 bogs, handling, 269 cautions, 269 command for earlier similar, 267 commands, 266 Date/Locate and, 269 debug tech and, 270, 273, 276, 277, 280-282 determining whether or not the person needs this procedure,265 done on or off the meter, 263 do not continue past a point where the false datum has blown, 267 EP, 268 False Data Stripping Repair List, use of, 269 finding a whole textbook false, handling, 263 gradients and, 264 having a Mis-U just before he received the false data, handling, 268 if false datum does not blow on the recall steps despite going earlier similar, handling, 269 inability to learn and apply handled by, 269 misunderstoods often come up during, 268 new students to Scientology and, 269 out-ruds handled before you start, 269 overrun, 269 point past which one would not continue, 268 procedure,265 questions used to detect and uncover false data, 266-267 recall step, how to avoid overrunning it, 269 repeated use of, 264, 268 rudiments and, 269 solves the problem of inability to hat or train, 263 steps, 265 Straightwire and, 265 summary, 269 theory,264 twenty-four hour repair rule, 269 use of, 263 using meter reads to steer the person, 267 what to do if you suspect datum may have blown but person has not originated, 267 who can do it, 263 why getting off false data on a subject works, 264 Word Clearing and, 268 False Data Stripping Repair List, use of, 269 falsehood(s); see also false data; lie added falsehood, example, 9 as an outpoint, 60 back of wrong data you will normally find an impure intent, 121 "bad news" could easily be a falsehood and thus an outpoint of false bad news, 18 contrary facts and, 60, 64 fiction and, 60 "good" news is an outpoint when it is a falsehood, 18 philosophic truth or reality and, 60 propaganda specializes in, 60 what it means, 60 false premise, one can begin with a, 45 false report(s), back of wrong data you will normally find an impure intent, 121 defeated evaluation due to, 104 Doubt for false report, 205 515 false report(s) (cont.) information collection agencies are jammed with, 21 on target dones, 104 opinions and,31 targets and, 104, 475 why we are very hot on false reports, 480 false tech, test of, 312 familiarity, accurate observation and, 23 evaluation and, 122 examples of lack of familiarity with a scene, 22 having some idea of the scene involved and being able to separate the data in it into similar groups, 32 imagining a successful ideal without any familiarity, 26 results of having faulty ideal and no familiarity of a proper scene, 22 what one has to do when scene is not familiar, 22 fantasies, confronting real situations vs., 146 farm, example of sailor on a, 22 farmer, example of farmer at sea. 22 fast flow system, communication lines and, 196 fast flow hiring, 234, 418 flow lines and, 196 illustration of fast flow system on comm lines, 196 fatal flaw, in restoring anything, 41 fatalism. 67 faultfinding. natter and. 39 fear, actions of person who is secretly afraid of others, 411 FEBC; see Flag Executive Briefing Course FEBC tapes; see Flag Executive Briefing Course tapes fiction, falsehood and, 60 field; see also public even a field Scientologist should have a hat, 329 org excluding field members, result, 384 undelivered services to public can mess up a field and increase chance of refunds, 292, 440 we have a field we must support, 357 field auditor, must have a hat, 384 Field Staff Member(s), FSM(s), course scholarships only may be offered FSM on contest awards, 334 cutative prices and, 334 Field Staff Member commission(s), never paid on discounted or cut-rate items, 334 paid only on arrival of student or pc, 334 file(s), riling, accuracy of, 228 all hands and, 187 alphabet and, 187, 228 biggest cause of slow or misfiling, 187 Central Files; see Central Files company downfalls and, 186 data files; see data files div heads, dept heads and, 187 downfall of most executives is lack of information and, 186 Esto responsibility regarding, 186-187, 214, 307 examples of lack of, 186 failure to make materials filed accessibly, 467 files personnel must be able to rattle off alphabet forwards and backwards, 228 financially vital to an org, 186 geography and, 228 handling of persons who don't know what files and cabinets are for, 299, 447 SUBJECT INDEX file(s), riling (cont.) ideal org and, 118 importance and value of, 186~187 income and, 187 locations of, 187 log book and, 187 lots of files in an org, 186 misfiling and ethics actions, 228 misfiling, reasons for, 187, 228 misfiling, remedies for, 228 often considered an area of overwork on the shoulders of one person or a part-time action, 186 org without files has no memory, 187 out-ethics personnel and, 228 policy, adequate complete files of, 376 pre-file set of boxes, 187 reference for list of types of files in an org, 186 requirements for files personnel, 228 steps to organizing of, 187 there are no "miscellaneous files," 187 valuable to an org, 187 vital interest both in ease of work and financially that all files are straight, 228 vital operational line, 228 final product; see valuable final product finance(s); see also economics; exchange; income; money correct viewpoint for, 389 debugging and, 273, 280 deflation and, 390 disregard of, 389 duplicating functions vs., 395 estimating contribution of each part of org to the VFP, 390 executives unfamiliar with finance, result of, 390 expansion and, 390 files are financially vital to an org, 186 first rule of, 390 forcing production, 390 greatest aberration of, 390 hectic effort to work only with production products will wind finance up in a knot, 390 how finance can become the management of an org, 390 income greater than outgo, 390 inflation and, 390 money is so many beans in to get so many beans out, 389 one has to know finance in any org, 390 perversion of finance, third dynamic psychosis, 382 real and manageable, 390 result if finance people don't really know money. 390 results of ceasing to deal in its own commodity money, 390 Sanity Scale and, 380, 382, 389-390 sooner or later the books get balanced in any society, 390 what finance has to have in order to intelligently allocate funds, 390 when it comes unstuck, 390 financial planning, Esto Conference and, 157 must know VFPs of activity to do, 372 first dynamic tech, when the search for it began, 1 Fitness Board, 233, 417 fixed idea(s), appears normal or reasonable, 24 blocks the existence of any contrary observation, 24 British Empire and, 24 bug in sanity, 24 can become an ideal, 25 Cointe de Saint-Simon and, 26 516 fixed idea(s) (cont.) definition, 24 do-gooders and, 26 examples, 24 ideal scene and, 25-26 knocks a practical operating environment in the head, 26 no sequence at all and, 59 Pearl Harbor and, 24 prejudiced people and, 24 reactionaries and, 24 reason why it can get so rooted and so overlooked, 24 US Navy and, 24 what observer who has fixed ideas looks at, 24 what people applying fixed or wrong ideals to a scene are doing, 29 wisdom is not a, 58 flag, an indicator is the little flag sticking out, 17 Flag, training of Flag auditors, description, 349 Flag Executive Briefing Course, Prod-Org Officer system and, 151 Flag Executive Briefing Course tapes, Service Product Officer and, 288, 436 Flag Orders, Esto and, 155 Flag Representative(s), evaluation and, 93 responsible for "LRH programs," 78 sequence of posting of, 429 flair, definition, 119 intelligence agents and, 21 flow(s), flow line(s); see also channel; line; routing can only occur when terminals are rock steady and stable, 408 comm requires terminals and an org board so that flows can occur, 408 communication line differentiated from command line, 195 confusion and, 317 correct flow lines, example, 196 Esto and, 195 Ethics exists to handle gross outnesses in flows, 408 examples, 195, 196 executive and, 195 fast flow system; see fast flow system handling flows and preventing stops, 320 have to be guided, 236 HCO actions to see that flows in org can occur, 408 HCO has the incoming and outgoing flow lines, 409 horizontal flow, 196 how HCO establishes an international network of flows amongst terminals, 409 how Service Product Officer could jam flows throughout org board, 290, 438 lot of people are on a stuck flow of being sensible and sane, 131 normal admin flows contain enough data to do a data and situation analysis, 17 org board is the pattern of the terminals and their flows, 408 org boards which only give terminals usually will not flow, 318 org form and, 235 org space and, 235 product and, 317 production and, 195 Service Product Officer unsticks flows and gets them moving, 289, 437 stable items and flow items, 317 stable points and, 317 [pic] SUBJECT INDEX flow(s), flow line(s) (cont.) terminals and, 408 what the major sequences and programs of a group are, 336 whole design of space and flows must deal with public bodies, 237 wrong flow lines, example, 195 flow chart, flow plan; see also organizing board hats and, 326 org form and, 237 flubs; see errors food, you can't know how good the food tastes without tasting it, 181 forces, channeling of, 397 foreman, definition, 386 Ford, Edsel, 373 Ford, Henry, 374 Ford Foundation, 4 form of the organization; see organization form Foundation org, Esto system and, 154 Founder, PLs or bulletins resulting from evals must be reviewed by the, 144 four-pronged action, in operating orgs, 133, 134 Fourth Reich, 71 FP; see financial planning FR; see Flag Representative Franco-Prussian War, 51 fraud, definition, 405 people in healing and mental treatment looking at anything offered them as a, 486 freedom, free, as a button, 486 dramatization of the STOP of being free, 486 end product of organize is, 321 "freedom stopper," 486 getting persons to remember their efforts to be free, 487 ideal org would be an actvity where people came to achieve freedom, 118 last time night's curtain began to fall on, 357 our chance and, 356-357 restimulates the opposition into efforts to stop us, 486 to be free is a common purpose to all thetans, 486 we're free men and women-probably the last free men and women on Earth, 356 free service, fully contracted staff and, 334 French Revolution, Rousseau and the, 40 Freud, Sigmund, false texts on the mind and, 263 FSM; see Field Staff Member FSM commission; see Field Staff Member commission function(s); see also hat; post any major function, action or post left off an org board will wrap itself around the in-charge like a hidden menace, 331 duplicating functions, examples, results, and handling of, 395 functions a personnel is responsible for, 331 org board must express all activity functions, 331 person having too many functions, handling for, 3^32 what happens when an org board leaves out known vital functions, 339 function org board, construction of, 211 fundamentals, false data and, 262 future, dreams and, I I I envisioning an attainable future requires some connection with reality, I I I 517 future (cont.) ideal scene and, 111 outpoints and, 52 prediction and, 52 gain, speed of action determines degree of loss or, 125 GDS; see gross divisional statistic(s) GDS analysis; see gross divisional statistic analysis General Motors, results of disagreement on VFPs at, 369 general semantics, 3 genius(es), thinking like a, 83 tigers are probably more numerous than, 128 what organizational genius is composed of, 320 geography, files and ignorance of, 228 geometry, why schools today seek to convince students they should study geometry, 3, 8 German(s), had their whole population spying, 16 Italian intelligence service and, 75 psychiatrists gave the world Hitler and twelve million exterminated Germans, 371 result of German officers taking over German intelli gence, 51 Germany, defeated horribly, 16 US vs. Germany, 1917, 70 GI; see gross income glib(ness), confronting and, 265 false data and, 265 probable basic anatomy of the glib student, 264 Glutz, Mrs., 21 GO; see Guardian Office goal(s); see also purpose achievement of one's purposes and, 269 Admin Scale and, 376 definition, 378 purpose differentiated from, 378 wrong target and mistaken goals, 61 God, helps those who help themselves, 68 the Why is God, 67 gold mine, in the towering mountains of mystery, 72 "good old days," 40 goofs; see errors government(s), advised by newspapermen who are the worst ob servers, 26 black propaganda and, 26 cannot conceive of differences, similarities or identi ties, 6 circa mid-20th century government, 354 employing persons of Leipzig, Germany, death camp school to handle personal aberration, 361 fixation on believing the press, 51 highest skill is murder, 354 information collection agencies as only advisers of, 21 irrational thinking of, 3 it isn't the people against the, 338 multiple reports and "public opinion" in government circles, 20 nine factors causing troubles for, 362 only real crime for which one can be punished by, 425 owes its people an operating climate in which human transactions and business can occur, 391 SUBJECT INDEX government(s) (cont.) product of a prosperous happy country, 81 products are mainly destructive, 393 schedules and, 238 source of false economic data, 449 think newspaper stories are public opinion, 51 Time magazine and government spying, 49 unreal or unstated or undone VFPs and, 371 what the "thinking" of heads of states is based on, 3 who produce nothing employ the most people, 381 why their final product as an organization is riot, war and a polluted planet, 361 work and, 354 gradient(s), gradient scale(s), definition, 326 Esto and, 184 false data comes off in gradients, 264 hats, gradient scale of, 326-328 OT, gradient scale of, 476 solutions work on gradient scales, 35 Greeks, computers built against logic systems developed by the, 121 used divination or augury, 68 gross divisional statistic(s), attaining a, 433 quotaing of, 431, 433 subproducts and, 431 when GDS will suffer and fall, 431 gross divisional statistic analysis; see also statistical analysis data confirming the, 91 evaluation and, 91, 106 GDS analysis supporting the eval, 106 to find the area and a conditional guess, 91 gross income; see also income corrected gross income and standard of living, 449 delivery and, 255, 429 exec who only wants GI is violating exchange, 173 GI push, description, 424 hatting and rise in, 232, 416 is really the valuable final reward for which VFPs are exchanged,214 product officering G1 only, results of, 255 which is not at once earned is a liability, 255 group(s); see also civilization; country; culture; Man; organization; society; team; third dynamic; world Admin Scale and, 377-379 agreement and, 50, 397 badly organized group, signs of, 336, 457 can be neurotic or psychotic, 43 can conquer the disorganized billions, 352 cataclysms, catastrophes or upheavals and, 398 causes of failure in a, 398 clearing a, 376 competence and how it is increased in the, 398 composition of, 394 confidence vs. no confidence by a group in a team member, 457 counter-policy and aberration of, 375, 377, 378 counter-purposes and, 378 data analysis and survival of the, 13 disintegrates in absence of org board, 342 each part of a broad group has its own ideal scene and its own statistic, 50 educating the group members concerning policy tech nology, 376 effect of some members not wearing their hats, 464 efforts to mimic the group's tech destructively and set up rival groups, 383 electing a leader, 354-355 518 group(s) (cont.) expanding into decadent culture, 393 expansion, 385 first maxim of, 389 greatest source of confusion in a, 401 growth of, 383 having to operate at the level of correction instead of production, 336 high brass can't be expected to be the only ones to carry the load, 394 how individual member of a group can measure his own progress, 393 how sane group cannot help but control their environment, 394 how to make a group into an organization, 401 ideal group, 400 illegal policy in, effects of, 375, 377 including vs. excluding people, 383-384 is interdependent upon its neighbors, 52 knowing and using their technologies, 394, 397 letting people into the group at large, 383 low standard of living, handling, 450 main points through which group succumbs, 382 major sequences and programs of a, 336 making a person or team into part of the, 385 making a pleasant effective group, 368 mechanism of third dynamic aberration, 375 morale and, 391 must be viable, 49 must deliver its VFP, 374 not having an acceptable product are not likely to survive, 342 not snap and pop and on top of it, reason for, 464 offbeat products and, 371 org board, importance of, 341 org board poor causing large groups to go nonviable, 342 percentage of anti- group members, 378 personalities who don't want success for, 397 policy is the basis of group agreement. 365 policy letters and, I prediction and, 52 production-consumption factor and, 46 random and counter-purposes and, 378 random policy and, 376, 377, 378 reason things do not run well in a, 325 sanity of, 42, 380 Sanity Scale and, 380 selecting a leader by nomination and vote, 354 smaller the group, the more vital the org board, 342 squirrel admin and, 396-398 standard of living and, 450 statistics each lead to viability of the part and then the whole group, 50 strength, secret of, 352 stresses that make a group edgy and combative, 383 success of, 397 survival of, 49, 52, 342, 382, 393, 394, 4~7 tech remedy for any group member, 378 that appear slow, inefficient, unhappy, inactive or quarrelsome, 377 that inherits the culture, 394 there are right ways to handle a, 396 training, importance of, 384-385 VFPs known and agreed upon, importance of, 369 viability and, 49, 50 viability is overall test for, 342 well-organized activities survive, 457 what group members are handled with, 377-378 what group mores aligned and followed by the group does, 377 what worthwhileness is determined by, 383 without an org board there is no group product, 341 [pic] SUBJECT INDEX group(s) (cont.) without a statistic, 42 guard, what he is producing, 41 Guardian Office, handling public and indispensibility of Scientology, 134 outward facing, 134 guilty, idea that it is safer to be unaware as then one is "not guilty," 400 gung ho, 182 Gus Restaurant, evaluation example, 108 half-dones, programs and, 79 Hall (British admiral), 70 handle, ability to handle and control people, 392 handling (part of evaluation); see also program; project bad programs and clumsy projects, 79 bright idea and, 73, 82, 83 capability and, 35, 36 compliance and, 74 consistency and, 73 criteria for criticism of evaluations and, 106-107 data analysis and, 77 do not recommend a handling without inspecting the actual stats, 72 evaluation failure because the programs to handle are not done, 100 evaluations and, 73, 77, 79, 106, 107, 128 example, 77 has got to be bright, 128 is in program form, 74 it is seldom you can handle it all at one bang, 35 just because the situation is big is no real reason the solution must be, 35 liability of program of months or years duration, 18 major factor in, 35 must be consistent with situation, evaluation, Why and ideal scene, 73 must be effective and final, 74 need to handle comes first, 36 plan, program, projects, orders and, 77 real Why opens the door to, 91, 113 resources and, 35, 36, 73, 128, 139 right as you are handling more and more outpoints show up, 121 routes and, 354 sequence of handling incorrect or omitted, 107 situation exists whether it is handled or not, 35 solutions work on gradient scales, 35 sometimes requires steps which area is too broken down to get into effect, 18 supervised by one person, 74 targets and, 74 trying to get the scene to get out its products, 81 weak handling, 107 what it depends upon, 35 what it must be, 73 when it comes to handling, go small, 35 Why and, 42, 91, 92, 113 worse off things are the brighter you have to be, 128 happiness, happy, achievement of one's purposes and goals, high morale and, 269 comes from self-determinism, production and pride, 201 Esto and, 201 idler and dilettante are happy only when they have a product, 81 519 happiness, happy (cont.) is power, 201 to be happy get hatted and produce the actions of your post, 471 under continuous attack, 382 unhappy org that doesn't produce, 430 HAS; see FIC0 Area Secretary hat(s); see also function; post accepting a hat to do a job vs. accepting it to have an opportunity to do something else, 464 A-1 hat, 325-326 any hat is better than no, 329 any job or position in the world could have its own hat, 325 appearances are part of everyone's hat, 356 blows caused by lack of a grooved-in hat, 329 checksheet and pack, 304, 325, 459, 466 contents of, 325-326, 466 counter-effort and, 335~338 counting up the expected products to get the minimum number of, 455 count the products correctly and develop hats to attain them, 344 criminal or antisocial conduct occurs where there is no, 384 definition, 325, 342, 455 description, 325 downfall of org traced to no hats or unreal hats or no training on hats, 329 easier to assign a condition than to compile or check out a hat, 467 effect lack of hats can have on final products, 360 effects of not having grooved-in hats, 324 engineer hat, example, 342 error in handling another's particles, 355 Esto asking, "What hats do you really wear?" 210 Esto surveys hats as a standard action, 170 Ethics expanded to keep policy in use. 466 evolution of the term "hat," 325 examples, 337, 342 executive providing his staff with, 338 experts and, 328 failure to wear a, 404 field auditor must have a, 384 field Scientologist should have a, 329 finding each hat the person wears, 210 flow charts and, 326 general staff hat, contents of, 326 getting toward full application of "Policy on Sec EDs and Hats," 218 given a product, lack of hats was the Why of departures from the ideal scene, 330 gradient scale of getting in hats, 326-328 Hats Officer and, 463 history and, 337-338 ideal scene and, 330 importance of, 455 introduction of ethics into HCOs traces to no hats, 467 is a duty, 455 is a specialty, 325 is not an explanation, 304, 459 knock off of, 401 knowing something about the hats of others, 336 lack of, 323, 324, 328-330, 335, 360, 467 lines and, 403, 464 must exist and be functional to get production, 404 must exist for every member of a group, 384 must have a hat in a folder and its write-ups, 463 not adding up to product, 212 not worn, reasons for and result of, 464 SUBJECT INDEX hat(s) (cont.) Hat(s) Officer (cont.) omitted hats are the commonest fault in programs what happens if he only compiles hats, 463 and org boards, 340 orders, survey of hats for, 170 organizing and, 340, 341, 404 org board and, 210, 335~338, 342, 455 out-reality on, 375 overload of any post traced to lack of, 330 Personnel and, 329 personnel, lines and, 403-404 potentially wearing not just own hat but every hat in org, 355 product, every hat has a, 325 product is what defines a, 455 product of a hat can be represented by a statistic, 325 product of each hat on the org board adds up to the total product, 341 protest against things not running right can be traced to lack of, 325 real hats, 329, 355, 466 reason org runs well when it does is hats, 325 requiring training on hats, 466 sag of an org can be traced to lack of, 329 seniority of, 455 seniors responsible that every junior below them has a, 328 sequence of hats an ED unloads, 430 single-handing, cause of, 338 slump can be traced to an absence of one or more hats being worn, 325 stability from having a, 410-411 staff knowledge of, 465 steps to get the product is the, 455 technology is a subdivision of personnel and, 403 there is always a, 463 trying to get him to wear his, 335 turnover of, 463 two reasons to wear a, 464 two-year rule regarding hat turnovers, 463 use of, in making stats recover, 467 volume and quality of product depend upon org board and hats and their use, 342 welfare program guarantees crime and revolt because it gives handouts, not hats, 329 what determines the divisional officer's and divisional hats, 455 what happens when one doesn't hammer away to get in org boards and hats and sequences and pro grams, 338 what happens when the head of something does not know about org boards and, 338 when a person has no hat he lacks purpose and value, 329 when they get collected, 304, 459 when you have hats getting out subproducts you will get the V17Ps, 212 when you should wear another hat than your own, 355 who furnishes hats, 463 why ordering someone sequence,360 wrong products for, 213 hate, to wear his hat is altered aberrations, suppressive justice and, 54 "law and order" and, 54 Hat(s) Officer, actions on post changes, 463 completions and, 460 duties, 460, 463 frequent change of Hat Office rs, effects of, 460 should have list of clients they are hatting, 460 unmocking the org, 463 520 hatting, hat, hatted; see also study; training absence of hatting, handling, 281 awareness and, 473 badly organized, badly hatted, badly trained group is at each other's throats continually, 336 begins at home, 159 beware the Product Officer who won't give time off for, 259 breakdown due to lack of, 234, 418 cause and, 232, 416 clear up what product is for post and hat from there, 171 competence and, 410 control and, 232, 416 Course Supervisor, hatting of, 225 cycle of, 155 debugging hatting problems, 273, 281-282 declining organization due to lack of hatting, 473 Dept I and, 473 detecting an org where posts are not grooved in, 324 dev-t and unhattedness, 160, 162, 204 double-hatted; see double-hatted downfall of any org and, 329 drills, purposes of, 314 effective hatting, 243 essence of, 130 Esto and, 155, 161, 171-172, 174, 175-176, 213, 215, 232,243,307 Esto, hatting the, 159 Esto's action to determine the unhattedness of staff, 171 experts and, 328 eyesight changed by, 473 False Data Stripping and, 263-264 flubbed hatting unstablizing areas, 410 from the top down, 171, 215 full hatting, policy letter on, 473 gradient scale of, 326-328, 473 grooving in on post and drilling a team whenever postings are changed, 314 gross income rise and, 232, 416 happiness and, 471 hat on product before doing anything else, 172 hatting an org as it is manned, 429 hatting course where What is a Course? PL is flagrantly not in, 273 hatting to produce, 213 HCO has hatting as a prime function, 408 helps person to hold his post, 410 holding a position in space and, 410 "I am too busy to get hatted," 307 importance of, 408 inability to hat or train, handling, 263 incomplete course and, 471 instant hatting; see instant hat lack of a hatting course for staff, 273 laws of, 410 mishatting, avoidance of, 174 not hatting others, reason for, 411 not staying hatted, reason for, 171 on- the-job training, description of, 161 org form and, 237 org that isn't hatted goes weak and criminal, 234, 418 overload and, 330, 458 perception of environment and, 473 person is greatly strengthened by hatting, 410 person who cannot be hatted at all has false data, 273 power and, 232, 410, 416 preventing of, 411 primary reason people cannot be hatted, 263 SUBJECT INDEX hatting, hat, hatted (cont.) product, hatting for, 171, 172 Product Officer of org or division, hatting of, 215 recruits and, 471 replacing the person who cannot be hatted, 315 responsible for one's own hatting, 473 right way to hat, 171, 471 sample ED to cure dev-t and get org hatted and producing, 162-163 sequence of, 175, 232, 416, 471 Service Product Officer is not a stop-gap for exec failure to post and hat staff, 288, 436 situations in hatting executives and staff, handlings, 215 social aberration and, 410 stability increased by being hatted, 410-411 STO and Hatting Officer working as a team, 233, 417 strengthens person, 410 survival and, 457 third dynamic sanity and, 171 those who cannot be hatted also don't learn from their own mistakes, 315 trouble only where group member will not or cannot bring himself to have and wear a hat, 384 two hours of hatting a day save a year of dev-t non production, 307 unable to be hatted, handling, 282 unhatted leaders, 337-338 unhattedness of staff, how to determine, 171 unhatted people get hurt more than hatted people, 473 unhatted persons on a post can become criminal on the post, 411 verbal hatting is the main source of false definitions and false data, 262 vital necessity of, 232, 416 HCO Area Secretary (con Prod-Org system and, tech/admin ratio and, usual actions of, 461 when breakdowns occu when Prod-Org team fi HCOB; see Hubbard Con HCO Establishment Offic HCO Executive Secretary in charge of functions org board position, 25 post reinstated, 255 Prod-Org and Esto sys Product Officer, HCO result of org without a title became Supercarg HCO Executive Secretary Esto posted as, 251, 25 post reinstated, 255 HCO Expeditor pool, 233 HCO Manual of Justice, HCO PL; see Hubbard Letter HCO Secretary, function healing, failures of peopI Hegel, Georg Wilhelm Fr held from above, descript help, God helps those who stable data on helping we only fail when we ( "Hey You" "organizatio "hey you! org board," 33 what happens if you don't hat by clearing product HFA; see held from abov first, 171, 172 when staff member is said to be hatted, 240, 419 why hatting, 410 why people don't go to study, 471 wrongly hatting others, reason for, 411 Hatting Section, hats, checksheets and packs are furnished by the, 463 have; see also be-do-have insanity is a refusal to allow others to be, do or have. 382 people who have to have before they can do, 281 havingness, lot of busyness but not much havingness, reason for, 359 very good organization brings about, 352 HCO; see Hubbard Communications Office HCO Area Secretary, disestablishing the org, 409 establishing the org, how the HAS does it, 409 establishment and the, 469 fast flow hiring and, 234, 418 functions of, 409, 461, 469 hats for everyone and checked out on everyone, 118 how the HAS corrects the establishment, 469 how the HAS uses Inspection and Reports, 469 must really handle the personnel, post them, hat them, keep the form of the org, 234, 418 officer-type observation and, 472 Org Officer differentiated from, 469 Org Officers don't approach HASes to organize, 305, 453 org without a Supercargo, HCO Exec Sec or HAS, results of, 249 overloaded posts, handling of, 458 521 HGC; see Hubbard Guidance Center hiring, employment; see also recruiting deputy system and, 385 don't be selective, 234, 418 exclusion of others is the basic cause of war and insanity, 381 fast flow hiring, 234, 418 how many staff are needed, 234, 418 inclusion and, 383-384 never recruit with promise of free courses or auditing, 233,417 open the gates and hat, 234, 418 refusal to employ people as a third dynamic psychosis, 381 Sanity Scale and, 380, 383-384 society is running a massive "can't have" on the subject of people, 380 was one of worst items found in studying orgs, 468 with a flow of people the best move on up, the worst, if any, drop off, 234, 418 Hiss, Alger, 44 history, fluttering pages of, 40 full of idiocies-and idiots-with fixed ideas, 24 getting too fixated on the history of something, 108 hats and, 337-338 mistakes of history, who they were made by, 119 org boards and, 337-338 revolutionary and, 39 significances of history have little to do with evalua tion, 109 wars and violence and, 337 Hitler, Adolf, Leipzig University and, 64 SUBJECT INDEX Hitler, Adolf, (cont.) psychiatrists gave the world Hitler, 371 homework, evaluations and, 140 evaluators and, 140 on the ideal scene, 140 ship's galley example of, 140 homonym, Japanese language and, 31 honesty, honest, dishonest; see dishonest is the road to sanity, 205 what it consists of, 405 hope, short term value of, 406 horizontal flow, example of, 196 hostilities, coming out of misunderstoods, 7 housewife, collection and use of data by, 21 housing; see quarters Hubbard, L. Ron, discovery of mental image pictures, 57 plant experiments, 37 Hubbard Communications Office, Address (section) is in HCO, 409 all there is to an, 408 definition, 408 disestablishing the org, 408 establishes the org, 409 establishment functions, 408 Esto and, 149 Esto system and, 156 Esto vs., 307 Exec Esto gotten appointed by, 301 flows and, 408 functions of, 408, 468 has the posting of the org board and designating the spaces in the org, 408 hatting is a prime function of, 408 how HCO establishes an international network of flows amongst terminals, 409 how to keep to the simplicity of HCO, 409 incoming and outgoing flow lines and, 409 inspection, reason HCO has that function, 408 instant organization and, 305, 453 is a long-term build of the establishment, 305, 453 is a production division, 214 it is really hCo, 408 making stats recover, 467 Manual of Justice, 55 no hats traces to the introduction of ethics into HCOs, 467 organize and, 292, 440 org board posting done by, 408 Prod-Org system of 1971 and, 149 production, how HCO allows it to occur, 408 recruitment and, 408 routing and, 408 spaces in the org designated by, 408 using org as source of personnel, 408 what all the admin tech connected with HCO is con cerned with, 409 what defeats its purposes, 305, 453 what is required for an HCO to function, 408 what prevents it from long-haul actions necessary to form a whole org, 305, 453 when Prod-Org team first has contact with HAS and, 305,453 why it has not formed, 305, 453 Hubbard Communications Office Bulletin(s); see also technology application and, I importance of files of, 186 522 Hubbard Communications Office Bulletin(s) (cont.) resulting from evals must be reviewed by Founder, 144 what they apply to, I Hubbard Communications Office Executive Secretary; see HCO Executive Secretary Hubbard Communications Office Policy Letter(s); see also administrative tech; policy; technology; third dynamic tech Data Series PLs, use of, 143 nothing in eval may violate, alter or change HCOBs or, 144 resulting from evals must be reviewed by Founder, 144 training and processing and admin quality is almost totally monitored by files of, 186 Hubbard Consultant List, handles outpoints in person's routine thinking, 80 Hubbard Guidance Center, line design and, 402 human emotion and reaction, outpoints are not a matter for, 98 humanities, failure to deliver what is offered, 381 humanity, human race; see Man humanoid think, evaluation and, 137 Hume, David, data analysis and, 12 humor, example, 99 laughter is rejection, 99 usually deals with outpoints, 99 what a sense of humor is in part, 31 humorist, illogic and, 99 I IBM computer, data analysis and, 12 I/C; see in-charge idea(s); see also dream basic things which cause one to have an incorrect idea of a situation, 9 bright idea; see bright idea fixed idea; see fixed idea where ideas come from, 478 wrong source produces a chaos of illogical ideas and actions when present, 97 ideal(s), idealism, errors are usually a comparison to one's personal ideals, 29 fixed idea can become an, 25 has nothing to do with ideal scene, 49 is assaulted, 382 is-ness and, 26 purpose of activity must be part of the ideal one has for that activity, 25 rational ideal, law of, 25 sane ideal, analyzing for a, 25 what people applying fixed or wrong ideals to a scene are doing, 29 ideal scene(s), action to take on departures from the, 38 activity and, 40 administrative technology gives us an, 122 Admin Scale and, 376 America's ideal scene for Russia, 73 ancient world and attempts to make and maintain an, 39 anything could have an, 49 applying fixed or wrong ideals to scene, 29 arrived at in same way for all activities, 41 as an afterthought, 140 backwards eval and, 140-141 SUBJECT INDEX ideal scene(s) (cont.) bad situation is a departure from the, 73 be-do-have and, 81-82 biggest outpoint would be a missing ideal scone, 52 building the, 45 Can you staticize it? 46 change and, 25 change from the optimum, 38 clarifies for one and all whither we are going, 73 commando battalion example, 41 comparing existing scene to, 22, 47, 81 conceiving an, 40 consistency and, 73 correctly stated ideal scene will have a production statistic, 47 crux of any evaluation is, 73 data analysis and, 35, 77, 80-81 debugging and, 78 definition, 77, 112 departure from, 38, 39, 43, 73, 77, 81 dreaming a possible ideal scene and attaining it, 112 each part of an organization has its own, 50 economics and, 46 envisioning the, 111, 113 establishing the, 47 establishing what it should be or could be, 140 evaluating from the, 140 evaluation correction and, 111 evaluations and, 73, 77, 126-127, 140 examples, 40, 73 executive, ideal scene for an, 197-198 existing scene and, 22, 38, 47, 81 fact that something is actually operating and solvent can outweigh the untested advantages of changing it, 25 failing to work out the, 45 familiarity and, 22, 25-26 faulty data analysis and, 81 faulty ideal and no familiarity of a proper scene, results of, 22 finding situations and having some idea of an, 98 fixed ideas and, 25, 26, 29 future and, 111 giving the ideal scene for every situation, 73 glib ideal scene, 111 good situation and, 73 groups and, 49-50 group sanity and, 42 group that doesn't have or make known its ideal scene, 42 hats and, 330 homework on the, 140 how to determine whether something is an ideal or not, 25 how to find and establish an, 37, 40 how to know the, 80 idealism has nothing to do with it, 49 ideal org and, 118 if ideal scene and situation are correct, you can find the real Why, 114 improvements in a new ideal scene, 40 inability to envision the, 112 including the ideal scene on an eval, reason for, 73 incorrect ideal scene resulting in wrong program, 140 irrationality is connected to departures from, 43 is something that can be attained, 112 lack of an ideal scene and a correct statistic for it, effects of, 42 lack of knowledge of, 80 letting the departure continue, 45 making money and, 41 mental healing, attempts by "authoritarian" people to obscure ideal scene of, 38 523 ideal scene(s) (cont.) military recruitment and, 49 missed ideal scene, 112 morale and, 25 moving the existing scene toward the, 77 must be able to envision an ideal scene to find a situation, I I I newspaper depiction of the scene vs. ideal scene of citizen, 26 noticing an immediate departure from the, 42 not knowing the, 22 not necessarily big and broad, 73 observation and, 22-23 outpoint is a departure from the, 81, 121 outpoints compare to the ideal for that particular scene, 29 planet, ideal for, 28 practical scene, 25 production statistic and, 41, 47 purpose and, 25, 40 quotas and, 112 raising existing scene toward an, 79 rationality connected to an, 43 realities and conflicts of life and, 140 real Why cannot be found unless the product is named and an ideal scene stated, 82 reporter example, 49 reverting to the, 39, 45 revolt and, 40 revolution and, 40 revolutionary and, 39 Rousseau example, 40 seeing that eval is correct and can accomplish or approach the, 106 seeking to improve things toward an, 39 set up as an ambition, 140 shoe store example, 40, 47 should be quite real, 112 situation and, 34, 37, 73, 77, 111 situation as the furthest departure from the, 141 situation is a major departure from the, 34 situation is the most major departure from the, 90 situation resolved by getting real reason why departure from ideal scene occurred, 37 society, ideal scene for, 38 statistic and, 41, 46, 47, 50, 84 statistic bringing about a departure from, 41 sub-ideal scene, 50 substituting a general hope for the, 109 survival and, 49 targets must be done in context with the, 104 testing the correctness of an, 47 test of an evaluation is, did it move the existing scene toward or attain the ideal scene? 100 test of whether you have the ideal scene or not, 46, 47 the artistic plays its role in any ideal, 25 time and, 40 tossing off an ideal scene, 45, 140 town, ideal scene for, 34 trying to work with an incorrect "ideal scene," 45 using the 12 factors of production to approach the, 349 viability and, 49 viewpoint and, 73 what can happen when an activity gets wide of the, 36 what determines whether the evaluation approaches or attains the, 74 what to do when you don't see what you consider an, 141 Why and, 73, 90, 122 Why is not necessarily opposite to an, 90 Why is the reason there has been a departure or closer approach to or an exceeding of the, 122 SUBJECT INDEX ideal scene(s) (cont.) why one has to work out or know what the ideal scene would be, 34 Why will be how come the situation is such a depar ture from the, 114 working back from the, 50 working out the, 40 working out the departure from the, 84 work out the ideal scene with care, 140 wrong program from incorrect ideal scene, 140 wrong stats assigned to the ideal scene will wreck it, 47 you might actually have a better scene than the, 123 idke fixe; see fixed idea identical, definition of, 3 identities, ability to recognize differences, similarities and, 3, 5, 7 assumed identities are not identical, I I identities are.identical, as a pluspoint, 115 idiot, learn to think like an, 83 idler, happy only when he has a product, 81 idle rich, 391 ignorance,ignorant, hat not worn through ignorance, 464 theory that Man should be kept ignorant, 8 IHQ; see International Headquarters illness, released by Straightwire, 265 illogic(s), illogical; see also irrationality; outpoint ability to spot illogics in a known scene can directly relate to efficiency, 32 basic illogics, 59-61 bodies of data and, 30 by establishing the ways in which things become illogical one can then establish what is logic, 9 data analysis and the five primary illogics, 14 evaluation and, I I examples, 67-68 fear of being illogical, 99 five primary illogics or outpoints are the anatomy of insanity, 27 five primary ways for a relay of information or a situation to become illogical, 9 how a being feels when he encounters illogic, 99 humor and, 99 "Illogicality Testing" or "Irrationality Location," 12 in a native state a being detests illogic and rejects it, 99 list of, 9, 11 logic and illogic are the stuff of survive and succumb, 21 outpoint is simply an illogical departure from the ideal scene, 81 person who feels queasy about his sanity really doesn't dare look at outpoints or confront and use illogic, 99 Sophists and, 99 studying and isolating the principles that make a situation illogical, 12 to understand logic one needs to be able to establish what is illogic, 47 use in justice or a court of law, 99 using illogic as a systematic tool for thinking, 99 what happens when beings operate mainly on illogics, 67 when it occurs, 30 wrong source produces a chaos of illogical ideas and actions when present, 97 wrong target is very fundamental as an, 53 524 importance(s), important, altered importance; see altered importance evaluation of, 120 inability to tell the important from the unimportant, 475 something can be assigned an importance greater or less than it has, 61 tendency to consider things a monotone importance, 120 improvement(s), must be included in new ideal scene, 40 normal improvement, 26 urge to improve an activity sometimes injures or destroys the activity, 25 inaction, usual reason for, 170 inactivity, executive and, 131 general Why of inactivity and nonproduction, 218 illegal policy and, 375 in-basket; see also baskets doing an in-basket as a spectator, 476 handling in-basket that is too high, 320 in-charge, duties of, 316 function left off the org board will wrap around the neck of the, 331, 339 holds all the functions, 455 if functions are not hatted he wears them as an unknown fog, 455 vertical double-hatted, advice to any I/C who is, 434 inclusion, defense and, 383, 384 growth depends wholly upon, 383 hiring and, 383-384 plans of inclusion are successful, 384 two major stages of including people, 384 income; see also finance; money CIF and, 186 effects of correct manning of org on, 429 example of why a big org was having income and delivery trouble, 147 files and, 186 gross income; see gross income hatting and rise in, 232, 416 income greater than outgo, 390 line design, effect on income, 402 losses on service keeping income down, 293, 441 org making hundreds of thousands, 234, 418 real losses of org are sums never made, 390 what half to two- thirds of org's income comes from, 186 incompetence; see competence inconsistency; see consistency incorrectly included datum, companion to omitted datum as an outpoint, 32 examples, 32 when it most commonly occurs, 32 indicator(s), bad indicator; see bad indicator definition, 17 examples of indicators about orgs, 17 is the little flag sticking out, 17 situation analysis and, 17 statistics and, 126, 424, 426 total organize is an indicator of many misunderstoods in the area, 275 when you push the indicator you do not obtain the object it represents, 424 individual(s); see also Man; people; preclear; public; staff member; thetan SUBJECT INDEX individual(s) (cont.) area or individual creating problems and demanding solutions to them, handling, 275, 285 competence, increase of, 398 definition of sanity, neurosis and psychosis in an, 43 group is composed of, 394 handling any insufficiency of viable products coming from an, 271 has his ideal scene, statistic, departures, successes and failures, 42 how he can measure his own progress, 393 must produce in excess of his standard of living just to retain and maintain it, 449 noncomprehension of the basic words with which he is working, 362 noncomprehension regarding the activities of which he is a part, 362 not producing something valuable enough to inter change will not be supported for long, 407 org board and, 342 prediction and, 52 soft individual, 457 somewhat interdependent, 52 standard of living applies to the individual as well as the team, 449 survival and, 1, 394, 405 what strength and power consist of in the, 68 what the survival of individuals in organizations depends on, 457 industrialist, confuses live organization and machine organization, 353 didn't properly use men, 386 infiltration, of group or organization, reason for, 383 inflation, basic economic law and, 451 finance and, 390 is a sad commentary on "executive ability," 386 world banking and, 63 wrong Whys and, 63 information; see also data collection of, 16 data executive wants is in statistics, reports and brief ings, 196 Dept of Disinformation, 64 downfall of most executives is lack of information and files, 186 five primary ways for a relay of information or a situation to become illogical, 9 nations maintain spy networks to obtain, 16 normal admin flows contain enough data to do a data and situation analysis, 17 obtaining information is necessary for any analysis of data, 16 vital that an executive keep himself informed, 196 wrong source and, 64 information collection agency; see also intelligence; spying data evaluation and, 20 jammed with false reports and false estimations, 21 two problems of, 20 why they are dangerous to their own countries, 21 injustice(s); see also justice revolt and war are magnified versions of, 382 wrong evaluations and, 122 wrong target and, 53, 61 insane, insanity; see also madman; psychosis; psychotic; suppressive person A=A=A and insane behavior, 6 altered sequence and, 59 anatomy of, 27 are destructive, 405 insane, insanity (cont,) are just one seething mass of overt acts and with holds, 205 around insane people things go wrong, 393 attacking anyone who seeks to help them, 53 basic cause of, 381 cycle of action, insane person normally will not com plete a, 274 difference between sane and insane, 393 end product of, 382 exchange and, 405 hidden actions of, 393 how the insanity of any scene can be sounded and the nucleus of it located, 27 inability to detect or cure the insane destroys civiliza tions, 391 insane acts are not unintentional, 393 insane solutions, how one comes up with, 5 is a matter of motive, 405 justice is the action necessary to restrain the insane until they are cured, 391 newspapers distort the scene toward raving insanity, 26 product of insane is overt act, 393 psychiatrists are "authorities" on the mind yet insan ity and criminality soar, 20 refusal to allow others to be, do or have, 382 remain ignorant intentionally or acquire know-how and make things go wrong, 393 succumb as the common denominator of third dy namic psychoses, 382 survival and, 27 very physically sick people, 205 what happens when insane are put in charge, 393 when you know what insanity really is, you can then confront it and handle it, 27 wrong source and planetary insanity, 64 insecurity; see also security hatting strengthens insecure person so he can do his job, 410 unhatted persons and, 411 insolvency; see also solvency duplicating functions and potential insolvency, 395 how you get it, 348 turning insolvency into solvency, 271 inspection(s); see also investigation; looking; observation accurate observation and the willingness to inspect, 23 debug tech and, 271, 279, 297, 445 done to determine an area's knowledge of basics and its orderliness, 297, 445 executive and, 197, 296-297, 444-445 first action in debugging an area is an, 271, 279 how to do an, 271 inspecting and listing particles in order to organize, 353 outpoints and, 297, 445 products, inspection of, 271, 279 seeing what is going on in terms of production, 271, 279 why exec inspects continually, 197 why HCO has the inspection function, 408 instability, post and, 311 instant hat, instant hatting, Expanded Confusion Formula and, 297, 445 sequence is instant hat, mini hat, fully hat, 471, 473 what it consists of, 161 instruct, cram, retread system, 163, 164, 165, 184 intelligence, definition, 3 intelligence, intelligence agency(ies); see also information collection agency; spying almost dedicated to "the Why is over there," 67 525 SUBJECT INDEX intelligence, intelligence agency(ies) (cont.) biggest human data collection "professionals" in the world, 21 British intelligence, 342 confirmed observation and, 18 Data Series and, 75, 119 evaluation and, 70, 120 general intelligence think, 123 intelligence actions are not themselves bad, 16 Japanese armaments in 1936 and, 70 often muffs its product, 81 Philby and, 18 reliable sources and, 18 use various (usually faulty) methods of "evaluating" data, 70 World War I and, 70 intelligence agent, with "flair," 21 intelligence chief(s), have started most wars, 70 most skilled intelligence chief of the 19th century, 51 intelligence quotient, mind with wrong answers removed becomes brighter, 13 intelligence tests, classifying data and, 31 interchange, survival or value of activity is whether or not it follows principles of, 406 interest, staff member lack of interest or no interest, handling,280 interference points, evaluations and, 87 International Headquarters, Estos and, 301-302 interpretation(s), d al only in orders and leave nothing to interpreta tion, 7 indulging in interpretations and even outright lies to seem wise or expert, 262 interrogation, contrary facts and, 65 Intro people in Div 6, priority in which the area is manned up, 429 invalidated, what happens when real tech is invalidated, 312 investigation(s), investigating; see also evaluation; in spection; string pulling altered sequence is primary block to, 54 can occur out of idle curiosity or particular interest, 54 correction of things which are not wrong and neglect ing things which are not right, 54 correct sequence and, 56 data is observations leading to, 77 dreaming up new solutions not in policy usually comes from not really investigating and finding a WHY, 165 end product of an, 55 finding where or who to investigate, 116 follow down a chain of outpoints, 98 how to improve one's ability to visualize sequences, 55 insight and, 71 justice and, 55 knowledge and, 56 narrowing the target, 57 not viewing widely enough to begin with, 58 omitted data and, 55 outpoint count and, 116 outpoints tell you that there is an area to investigate, 121 outpoints that leap up at one, 58 outpoints, when they begin to count, 117 pluspoints and, 28, 58 526 investigation(s), investigating (cont.) pluspoints or outpoints alike take one along a sequence of discoveries, 58 prediction and, 120 procedure, 54, 271 pulling strings, 70, 98 references, 55 sequences and, 55, 58 third dynamic sanity depends upon correct and unaberrated investigatory procedures, 54 usual error in viewing situations, 58 utilizing observation to get to basis of things, 54 way most people investigate puts them at effect, 58 what one is looking for, 55 when they become necessary, 54 Why is real reason found by, 77 you have to have a Who-Where to begin your, 117 investigator, who has trouble seeing or visualizing sequences of actions, 55 investigatory procedure, discoveries and, 56 fisherman example, 55-56 housewife example, 56 only by establishing causes can one cease to be the effect of unwanted situations, 54 scientific methodology and, 57 investigatory technology, date coincidence, 126, 127 Esto and, 165 ethics and, 127 invoice, staff free service and, 334 irrationality, irrational; see also illogic; outpoint "irrationality location" would be better described as data analysis, 12 is connected to departures from an ideal scene, 43 Man can and does get drowned in his own, 44 Man has been harrassed by, 43 outpoints are usually few unless the activity is very irrational, 29 outpoints indicate departures, 43 painful to confront the irrational, 29 people who have been taught to reach irrational con- clusions, 4 rationality vs., 43 irreducible minimum, examples of post operating at, 339-340 law of the irreducible minimum, 388 is-ness; see also reality improvement of, 26 reality and, 26 Italian intelligence service, Germans and, 75 i Japan, China and, 70 espionage and, 16 US intelligence and, 70 Japanese, as a language, 31 fixed idea that Japanese couldn't fly, 24 two maxims on spying, 16 job; see post Johannesburg Org, files and, 186 judgment, definition, 146 needed in every staff post, 354 junior(s), by implication an order goes from a senior to juniors, 367 SUBJECT INDEX junior(s) (cont.) checked out by the head of an org or division, 323 Knowledge Report on junior refusing to do his hat, labor, 465 overloaded posts and, 458 why he often can't mesh up the lines so they work, 458 justice; see also ethics and third dynamic psychosis, 382 cannot occur until insanity can be detected and cured, 391 Committee of Evidence; see Committee of Evidence Court of Ethics; see Court of Ethics definition, 391 fair play and, 391 injustice; see injustice Man handles it badly, 391 rumors are accepted as evidence, 382 Sanity Scale and, 380, 382, 391 suppressive justice, 54 target of, 391 task of, 391 upstat is hit, the downstat let go, 382 use of illogic in, 99 what has occurred when justice goes astray, 54 what it is to us, 391 why Man cannot be trusted with, 54 without justice there can be no real organization, 391 justification(s), data analysis and, 80 handling of, 276 justifying his overts by accepting false data, 265 juvenile delinquency, stems directly from corruption of be-do-have cycle, 358 Kant, Immanuel, 12 Kerensky, Aleksandr, 40 Key Ingredients, out of sequence and, 145, 303, 452 Keynes, John Maynard, 263 Keynesian economic theory, welfare era produced by, 46 KGB, Department D of, 20 numbers hundreds of thousands, 16 kismet, 67 knights, protection of peasant as VFP, 374 know(ing), collision of false data and true data, without the person knowing which is which, 265 one can always know something about anything, 10 know-how, drop out of know-how as the target of ethics, 466 knowledge, depends on an ability to investigate, 56 proceeds from pluspoints or outpoints observed, 56 when one is uncertain, his application is uncertain, 312 Knowledge Report(s), results of, 465 use of, 465 Kodak, Eastman, 263 Korzybski, Alfred, semantics and, 3 527 it isn't labor against management, 338 nearly all labor-management hurricanes blow up over ignorance of policy, 366 laborers, Scientology orgs and, 354 labyrinth, route and, 354 lampblack, 31 language, homonyms and, 31 laughter, is rejection, 99 laundry, org taking in its own, 354 law (subject of), is based on principle of VFP, 405 law(s); see also policy aberrations and hate very often find outlet by calling them "justice" or "law and order," 54 arbitrary is probably a wrong Why held in by law, 62 basic law vs. an incidental fact, 5 definition, 6 example of not knowing the difference between a law and a comment, 6 predicting consequences with, 6 lawyer's office, example of org board of, 318 leader(s); see also executive; senior duty of preserving their citizenry, 44 Man and his leaders are something less than sane, 43 unhatted leaders, example of, 337 what to look for in electing a, 354-355 leadership, why Man and his activities succeed only in the presence of huge affluences or extraordinary personal leadership, 337 Leading Esto, 152 learn(ed)(ing); see also study false data clogs up ability to think and learn, 269 inability to learn and apply, handling, 269 making mistakes and failing to learn from them, 315 when he can't seem to apply what he has "learned," suspect false data, 263 with the ability to learn comes stability and the production of valuable products, 269 Leipzig, Germany, 263, 361 Leipzig University, Leipsic death camper crew, 370 opened door to death camps in Hitler's Germany, 64 Pavlov and, 64 World Federation of Mental Health and, 64 wrong source of technology, 64 Lenin, Vladimir Ilyich, 351 Letter Registrar, sequence in which post is manned up, 429 Lewis, John L., 370 liars, three liars don't make one fact, 19 liberals, future and, I I I library, person has no collection of references or library of materials of his field, 299, 447 lie(s); see also false data; falsehood conscription and, 49 five informants could all have heard the same, 20 life, living(ness); see also survival; viability all you have to do to restore life, 476 bread of life, I I I common denominator of, 57 continual battle of life is between the critic and the reactionary, 39 does best in a near optimum constancy, 37 dreams are essential in, 271 false data and difficulties in, 262 [pic] SUBJECT INDEX life, living(ness) (cont.) having a hat increasing confidence in life, 410-411 life contains the essential purpose of living, 49 men who live "only for self" don't live, 49 people want to be part of, 351 production-consumption factor in all living, 46 reason things do not run well in a life, 325 requires viability or the ability to survive, 49 restoring life and action by rekindling the failed pur pose, 476 standard of living; see standard of living successful survival pattern of, 55 viability and, 49 way it has been running, 81 what all betterment of life depends upon, 55. wrong Whys and, 68 life forms, forces inherent in life forms can succeed only line(s) (cont.) terminals and, 353, 399 that cross from one divisio violations of, 178 whether the lines and termi upon the crew or staff, n worked on constantly in or L10, general case de- aberrati( location(s); see also position files and geographical locat files, location of, 187 fully formed org in a heavil 418 holding a position in space ideal org, location of, 118 where the org space must b when channeled and aligned with one another, 397 locks, Straightwire and, 265 Light Brigade, 367 line(s); see also communication line; organization form; routes; routing adjusting a, 472 bettering a, 472 command line; see command line commonest reason lines don't go in, 404 confusion from no line patrol or refinement, 472 confusion reduced by good use of org's lines, 356 data is not in despatch line, 196 design of, 402 dummy runs and, 237, 314 edges put on lines, 178 Esto is not part of division's lines, 307 Esto system and, 177-178 ethics actions for violations of, 178 executive who has his flow lines wrong will never be a Product Officer, 195 experimenting on a standard production line, 422 flows; see flows follow policy and lines, 177 grooving in lines with drills, 314 hat and, 403, 464 have tendency to keep flowing when flowing and remain stopped when they are stopped, 239 HCO has the incoming and outgoing flow lines, 409 HGC lines, 402 income, effect of line design on, 402 increasing speed of, 472 invisibility of, 178, 402 lightening load of, 472 lines within a division are business of Estos of that division, 177 list of some of the sales actions and lines in an org, 292,440 low stat ceilings caused by line design, 402 no confusions when terminals, actions and lines exist for each type of particle, 353 off-line; see off-line org form and internal lines, 236-237 org whose admin or body lines are being violated will disestablish, 178 personnel, hats and, 403-404 production and, 404 product is always suspect when stats are down or lines tangle, 213 products occurring and, 472 routing forms putting edges on invisible lines, 178 sales lines, what they consist of, 292, 440 scale concerning terminals and, 399 Service Product Officer and org lines, 290, 293, 438, 440 soggy feeling one gets from lines sometimes, 464 staff knowledge of, 465 528 log(s), dev-t log, 161 Esto keeps log of what an exec is checked out on, 216 person has no system for locating things on his post. handling, 299, 447 logic, logical; see also illogic; outpoint; pluspoint; ratio nality; reason; thinking administration and, 4 administrator and, 8 answers and, 12 Aristotle and, 12 arriving at logic, 12 attaining right answers to situations, 13 being is dedicated to being logical, 99 breakthroughs in the subject of, 12 by establishing the ways in which things become illog ical one can then establish what is logic, 9 by studying and isolating the principles that make a situation illogical one can then see what is neces sary to be logical, 12 civilizations vanish because of lack of logic in rulers, leaders and people, 8 computers and, 12, 121 data analysis and, 12 data and, 12-13 Data Series works because it has unlocked logic, 75 definition of logic as a subject, 8 faulty logic shoved off on school children, 3 finding a datum of comparable magnitude to the subject, 12 how one can see what is necessary to be logical, 12 how to reach a logical conclusion, 10 "Illogicality Testing" or "Irrationality Location" and, 12 intelligence agents with "flair" apply logic, 21 logic and illogic are the stuff of survive and succumb, 21 mathematics and, 8 mind is capable of being logical, 13 mind operates toward logic, particularly in classes of things, 31 monitored by validity of data, 121 newspapers and the native logic of people, 26 non-Aristotelian logic, 12 no rules of logic can be valid unless one also includes the data being used, 12 one has to understand logic to get to the correct WHY, 63 outpoints and, I I pluspoints show where logic exists, 115 reasoning and, 8 Socratic equation and, 264 suppressing the native ability by false systems of "logic," 4 SUBJECT INDEX logic, logical (cont.) survival and, 68 testing the premise or basis of an argument, 12 to understand logic one needs to be able to establish what is illogic, 47 unlocking logic, 9 what is necessary if one wishes to know and use data and logic, 34 what road to logic begins with, 12 why an effort is made to make something logical or to throw it away, 29 why it has not been a supported subject, 8 logistics, debugging and, 273, 281 London, obsessive change and, 25 longbow, knighthood and, 374 look(ing); see also confront; inspection; observation ideas come from interested looking, 478 look don't listen, 180, 271 total effect person doesn't even look, 476 Los Angeles, smog and, 30 loss(es), real losses in an org are sums never made, 390 speed of action determines degree of loss or gain, 125 LRH; see Hubbard, L. Ron LRH Communicator, acts as arbitrator on conflicts regarding Estos' duties, 302 ensures Exec Esto is posted, 301 is administrative senior of Exec Esto, 302 personnel demands and, 302 sequence of posting of, 429 uses Esto system to carry out his purpose, 301 luck, data analysis and, 84 Lycurgus, 63 machine(s), machinery, are just tools, 450 can raise a standard of living by assisting in produc tion, 450 can't do Man's living for him, 450 don't ever take one apart that is running well, 178 don't wreck one machine to get a part for another, 178 druggie's dream and, 450 permit increases in population, 450 two products that any machine has, 344 when to repair, 178 machine age, real harm of the, 450 mad, percentage that are mad in any organization, 362 madman, madmen; see also insane; psychotic; suppressive person can't tolerate pluspoints and doesn't see them, 83 leaders listening to advice of, 44 magic, growing evidence of magic of evaluation, 148 real Why and, 74 magic carpet, real Why is like a, 72 major general, takes 28,000 casualties in battle to make a, 72 major target(s), definition, 475, 478, 485 example, 475, 485 529 Man, mankind, humanity, human race; see also civilization; culture; group; individual; people; society; third dynamic competence and effectiveness reduced by false data, 269 defeatism and, 43 destroyed planet and, 393 does not seem to observe the obvious, 226 existing scene of Man's activities, 43 false data clogs up his ability to think and learn, 269 gets dedicated to his own pet theories very easily, 84 has lacked any road out or the technology to put him on it, 44 how Man flounders, 337 idea of accepting Man as he is, 43 increasing the ability of individuals and the human race, 269 instinctively uses an org board and protests the lack of one, 341 irrationality and, 43, 44 is as successful as he adjusts environment to him, 392 justice, Man handles it badly, 391 justice, why Man cannot be trusted with, 54 living lives of quiet desperation, 43 machines can't do Man's living for him, 450 men who live "only for self" don't live, 49 one whole religious order preached the necessity to accept Man as he is, 43 plague of, 43 11 practical man" was once held in contempt, 30 responds to therenesses and doesn't respond as uniformly to not-therenesses, 59 seeming inability to avoid brotherly slaughter, 43 succeeds only in presence of huge affluences or extraordinary personal leadership, 337 ten to twenty percent do not want the group or org to succeed, 397 theory that Man should be kept ignorant, 8 variable called Man, 397 VFP of, 386 worst difficulty is his inability to tell the important from the unimportant, 475 wrong source technology that is destroying Man, 64 your fellow man as a petty detail, 354 management; see also administration; establishing; organizing; production abusing statistical management, 427 Admin Scale and, 377 catastrophes and successes, what they are explained by, 62 common denominator of stat pusher, stat ignorer and stat faker is an absence of skilled management, 426 definition, 377 four-pronged action in operating orgs, 133-134 how finance becomes management, 390 informed, trained top management, 371 irrational think affecting anyone on management lines, 7 it isn't labor against management, 338 labor-management hurricanes, major cause of, 366 organizational decay and, 370 policy is set by, 369-371 staff demanding orders from, 365 stat management, 427 successful management, what it can only be founded on, 336 success of strong central management, 369 top management and managers must know policy, 371 usual reason for errors made in, 64 VFPs must be known, established and defined by, 371 what you use to manage a production scene, 427 SUBJECT INDEX management organization(s), handles messages as principal flow particle, 238 schedules and, 238-239 service org vs., 238 management units, daily pounded with false economic data, 449 manager(s), logic used by, 8 most dangerous worker-manager thing to do, 51 reaching wrong conclusions and taking incorrect ac tions, 8 we are all managers of particles, 354 managing, working and, 51 manpower, waste of, unless one knows VFPs, 372 Manual of Justice, investigation and, 55 marble orchards, Europe has excelled in development of, 43-44 market, org which never markets or advertises their products, 275 Martian, tracing down what's out on this planet, 28 master program sheet, 78 material(s), course materials missing or too few, handling, 225 lack of full hats with checksheets and packs, Why of, 467 person does not know what the raw materials of his job are, handling, 298, 446 when he can't get through a specific drill or exercise in his training materials, suspect false data, 263 mathematics, logic and, 8 no formula will give an answer better than the data being used in it, 13 maxim, first maxim of a group, 389 mechanical, never unmock a working installation in mechanical matters, 423 media, false data and, 263 membership, requires individual and team training, 384 memory, org without files has no, 187 person without memory is psychotic, 187 men; see Man mental healing, attempts by "authoritarian" people to obscure ideal scene of, 38 existing scene of, 38 taking over the whole field of, 476 technology of the mind was the missing data, 39 mental image pictures, discovery of, 57 mental treatment, failures of people in, 486 mere explanation(s), definition, 62 does nothing at all and decay continues, 62 example, 62 organizational troubles and, 63 mest, ability to handle and control it, 392 public knows us by our, 356 mest universe; see universe meter; see E-Meter military situations, handling, 15 millennium, industry spent on wrong objectives would light the world for a, 61 mind, as a computer, 13 capable of being logical, 13 fallacy of the, 13 530 mind (cont.) operates toward logic, particularly in classes of things, 31 orderly frame of, 297, 445 psychiatrists as the "reliable sources" on the, 20 Signiund Freud's texts on the, 263 technology of the mind was the missing data, 39 with wrong answers removed becomes brighter, IQ soars, 13 mini hat, mini batting, expeditors and, 471 gradient of, 473 minimum; see irreducible minimum MI-6, mention of, 16 Philby and, 18, 20 mission(s), why they fail, 141 mission operators, Debug Tech Checklist and. 278 mistake(s); see errors mistaken identity, wrong target and, 61 Mis-U; see misunderstood word misunderstood word(s), misunderstood(s), aberration and, 200-201 antagonism due to, 80 barrier to being able to use data analysis, 80 bogged student, symptoms of, 226 boredom due to, 80 can prevent a person from understanding the remain der of what is heard or written, 260 complexity and, 260 confusions and, 260 Crashing Misunderstood; see Crashing Misunder stood cycles of action and, 260 data analysis and, 80 deafness and, 260 debugging and, 272, 273, 274, 280, 282, 283 disassociation between the definition and the physical universe, handling, 281 Esto and, 200-201 evaluators and, 85, 221 example, 361 failing to name the product and, 256 False Data Stripping and, 268 getting into a lot of think-think and unnecessary sig nificance due to, 261 handling MUs on orders, 272, 273, 280 he is rejecting the material he is reading or the defini tion of the word he is clearing, handling, 266 hostilities come out of, 7 how to handle, 80 inability to learn or to apply and, 269 in Data Series, 75 lacking a sense of organization lies below the level of Mis-Us, overts and withholds and PTSness, 261, 276 makes a missing datum, 29 no organize and, 261 no-product situations due to, 260 not confronting and duplicating in an area due to, 261 organization misunderstoods, 361 organize, organize, organize due to, 261 Org Officer and Qual worry about staff member's MUs, 289, 437 overts and, 473 people who don't complete cycles of action on certain subjects have a Mis-U on them, 260 perception shut-offs due to, 260 person is not duplicating the material he has studied despite Word Clearing, handling, 266 SUBJECT INDEX misunderstood word(s), misunderstood(s) (cont.) person will not necessarily read on something that he believes to be true, 266 poor eyesight and, 260 reasonableness or nonconfront and, 29 reason they were not regarded as a barrier to study, 29 sight, sound and even touch can be shut off by, 260 total organize and, 261, 275 unacceptable post product or no product and, 361 understanding and, 361 upset due to, 80 verbal tech and, 135 word not reading on the meter because the person "thinks he knows," 262 work and, 200-201 monetarist, 451 money; see also economics; exchange; finance; gross in come; income; pay; prosperity abandonment of making money, 41 answer to not having, 425 beans, money regarded like so many beans, 389 cannot appropriate or apportion funds without knowledge of VFPs of the activity, 372 desirable product and, 345 even a pool of money has to have a product sequence or it vanishes, 345 finance ceasing to deal in its own commodity money, results of, 390 fixation on making money, 41 how it can actually prevent delivery, 389 if there are no real hats there will soon be no money of any value and no bread, 329 interchangeable for commodities, 389 lost or wasted on plans, 484 lot of prior products to the product money, 344 Lycurgus and, 63 only real crime for which one can be punished by governments of today is lack of money, 425 org making hundreds of thousands, 234, 418 product sequence necessary to obtain money, 344 result if finance people don't really know money, 390 Sparta and, 63 wrong Whys and, 63 monopolies, factors causing troubles for, 362 morale, achievement of one's purposes and goals, high morale and happiness, 269 Admin Scale out of balance and, 391 "bad morale," 337 comfort and sloth and, 391 continuous assault on public morale occurs in the press and other media, 382 cope and, 145, 303, 452 detestation of high morale as a third dynamic psycho sis, 382 exec won't have any morale until he's functioning, 218 getting roaring, high-morale production, 277 good vs. bad morale, 351, 352, 391 groups and, 391 highest morale I have ever seen was amongst a furiously dedicated common-purposed group, 391 ideal scene and, 25 "idle rich" and, 391 insane few vs., 382 is made of common purpose and obstacles overcome by the group, 391 low morale, cause of, 278, 470 organization and, 350-352 org board and, 342 531 morale (cont.) production and, 145, 303, 452 production is the basis of, 171, 278 Product Officer sets pace of org's production and, 290,438 Sanity Scale and, 380, 382, 391 to raise morale, organize. 345 VFP and, 405 what it is made of, 391 when a person becomes productive his morale im proves,206 willingness is a factor in, 350 motion pictures, fixating attention, 60 motive, sanity and insanity are matters of motive, not rationality or competence, 405 motor, Scientology 8-80 discusses base of motor, 410 MU; see misunderstood word mud pie maker, 384 multiple report(s), as a data system, 20 five informants could all have heard the same lie, 20 how propaganda spokesmen use this system, 20 if a report is heard from several areas or people it is "true," 20 murder, government's highest skill is, 354 music, has a positive role in a society, 50 musical chairs; see also transfer definition, 423 evaluations and, 107 most destructive action to an org's stats is, 423 org collapse and, 230, 414 resulting from HAS not doing basic usual actions, 461 stemming from social aberration, 410 suppressive or idiot and, 230, 414 unstabilizing of areas by, 410 musters, 160 mutiny, lack of a hat and, 335 Napoleon Bonaparte, defeat of, 338 only skills of, 338 nation; see country native state, in a native state a being detests illogic and rejects it, 99 native think, evaluation and, 98 natter, seeing something wrong without seeking to correct it degenerates into mere faultfinding and, 39 navy; see United States Navy neatness; see order necessity level, amazing how high necessity level can be raised, 202 need, handling and, 36 neglect, hat not worn through neglect, 464 Nero, Roman Empire and, 337 network, how HCO establishes an international network of flows amongst terminals, 409 neurosis, definition, 43 neurotic, third dynamic activity can be, 43 news media, not in itself bad, 16 psychotic when irrational, 16 newspaper(s), press-, see also newspaperman; reporter crime and, 26 [pic] SUBJECT INDEX newspaper(s), press (cont.) distort scene toward raving insanity, 26 false data and, 263 governments think newspaper stories are public opin ion, 51 ideal scene of the citizen vs. scene depicted in, 26 native logic of people and, 26 outpoints and, 26 usually devoted to propaganda, not news, 16 newspaperman, newspapermen; see also reporters governments are advised by, 26 how they observe, 26 world's worst observers, 26 New York, Tammany Hall and, 23 Nicholas of Russia, Napoleon's defeat and, 338 night, black night turned to broadest day, 148 observation, observe, observin lazy way, 57 must be continuous for siti observer has to be sane to one either has a numerical vation, 71 utilizing observations to ge way to observe, 57 observer(s), has to be sane to sanely ob what an observer who has OCA; see Oxford Capacity A OEC Volume 0, Esto and, 154, 173 gives excellent background 173 will unsnarl a lot of odd id last time night's curtain began to fall on freedom, 357 OEC Volume 1, Esto and, 155 noise; see also confusion; developed traffic definition, 468 dev-t and, 160 OES; see Orga OES Org Offic Org Office dropping out when hiring, training, apprenticeships offense(s), and utilization are in, 468 estimating the amount of noise in an area, 360, 468 Esto and, 160 far exceeds actual traffic in some divisional areas, 468 proper organization eliminates noise, 468 noncompliance, Liability for, 205 vital target accomplishment vs., 475 why we are very hot on noncompliance, 480 nonconfront, executives and, 216 group member and, 397 misunderstoods and, 29 nonoperational, definition, 178 normal, how fixed idea appears normal or reasonable, 24 psychologist decided he could not define normal, 24 note, staff free service done by invoice and legal note, 334 not-thereness, Man responds to therenesses and doesn't respond as uniformly to not-therenesses, 59 olmosis, definition, 226 observation, observe, observing; see also confront. inspection; looking; perception ability to observe and handle things, 23 accuracy and, 75 accurate observation, conditions necessary for, 23 by stats, reports, inspections, 197 confirmed observation and intelligence services, 18 data analysis and, 23, 36 data is observations leading to investigation, 77 discarding areas, 57 errors, reason for, 22-23 evaluation and, 69 evaluator and, 83 executive and, 197 familiarity and, 22 fixed idea blocks the existence of any contrary observation, 24 HAS and, 472 heart of Observe is accuracy, 75 inability to, 67 doing targets in co making mistakes actionable, 315 misfiling, 228 offices, neatness and off-line, despatch system a example, 356 people who are al phone and, 356 omission(s), not seen as actual outnesses that wo are omissions, I toughest outpoint omitted data, adequate data and biggest "omitted d dropped time as a failure to discover incorrectly includ is what pulls an in knowledge of the missing omitted d most overlooked o runs close second toughest outpoint omitted fact, exampl one-world do-gooders one- worlders, educati 381 on-the-job training, d 0/0; see Organizing operating, operationa definition of opera fact that somethin can outweigh u 25 keeping mechanic~ operating target(s), definition, 481, 48 normally includes be complete, 48 primary targets an set with no inspect issuing orders that demand close observation and Operating Thetan, execution, 7 532 data out of OT VIII, 486 SUBJECT INDEX Operating Thetan (cont.) definition, 476 gradient scale of, 476 one is as OT as he can cause things, 476 OT Formula: Cause, 476 OT orgs, 475 OT Scale, 476-477 spectator vs., 476 Operations Esto, 154 opinion(s), acting on opinion, Man's largest and most unjust fault, 51 definition, 4 effects of using opinion, 51-52 evaluation correction should be a fast, helpful line. strictly on-policy, no opinion, 110 example, 5, 51-52 fact vs., 4, 6, 7, 146 false reports and, 51 governments and public opinion, 51 newspapers and public opinion, 51 prejudices and, 51 public opinion; see public opinion social scene and. 51 wars and revolutions stem directly from use of, 51 what happens when one depends on, 41 what opinions tell one, 42 opposition, opposing, attack; see attack cycle of inclusion and, 384 discussions with persons opposing Scientology, 487 dissemination to the, 487 optimum, change from the, 38 order, orderliness; see also organizing; establishing area or individual with no concept of order, handling, 300,448 definition, 295, 443 disorder; see disorder disorder vs., 295, 443 example, 295, 443 inspection to determine area's knowledge of basics and its orderliness, 297, 445 neatness of quarters, 356 orderly frame of mind, 297, 445 org clean and attractive enough not to repel its public, 118 personal sense of order is essential in getting out products in an area, 295, 443 production and, 300, 448 tools and, 296, 298, 4445 446 order(s), Admin Scale and, 376 basis of an unreasonable or unworkable order, 10 by implication an order goes from a senior to juniors, 367 can simply be a roughly written project, 76 clear orders, reason for issuance of, 7 confusion from reversal of---policy"and "orders," 365 cross order; see cross order deal only in orders and leave nothing to interpreta tion, 7 debugging orders, 272-273, 279-280, 377-378 definition, 76, 366-367, 368 demanding that an order is fully understood before it is executed, 7 designating what the sphere of orders will be and what they will be about, 367 disestablishment and lots of, 171 Esto and, 170 following anyone's orders, reason, 32 533 order(s) (cont.) from proper sources, 32 giving an order for a given time does not make a perpetual order, 146 hat survey for orders by Esto, 170 "Hey You" org and, 97 How to Defeat Verbal Tech Checklist and. 272 if it isn't written it isn't true, 272 illegal orders, handling, 280 issuing orders that demand close observation and execution, 7 jammed comm lines and, 125 license to issue an, 367 lumping all seniors into order-issuers, 367 misunderstoods on orders, handling, 272, 273, 280 no exact English words for, 365 people requiring orders, reason, 170 people tend to take orders from anyone or anything in a poorly organized area, 103 perpetuating an, 146 policy and, 365 products and, 170 program step authorizes person or unit (named) to do the step or issue orders to do the step or even write a project and get it done, 77 quickie Product Clearing resulting in orders having to be poured in, 173 resolution of dev-t, down stats and orders flying around, 174 routes of handling are not orders to handle but directions to go, 354 some program steps are so simple that they are themselves an, 76 staff taking orders from anyone, 171 standing orders vs. orders given on one occasion to fit one circumstance, 170 too many orders drifting around which haven't been executed, 125 what gives one the right or authority to issue an order, 77, 367-368 why it can be issued, 367 wrong source and, 64 order source, relay points and lines between policy and order source and the scene itself, 87 organism(s), any organism must have a potential of survival, 49 decline of survival is attended also by outpoints, 26 must be viable, 49 prediction and, 52 somewhat interdependent upon its neighbors, 52 tend to survive, 26 organization(s), org(s); see also business; civilization; company; country; culture; group; society; team; third dynamic aberration of, 375 actions of, 118, 353 Admin Scale, 376 aesthetics and, 235 agreement factor, what it consists of, 400 analysis of organization by product, 346 analyzing an, 353 apprenticeships and, 380, 381, 385-386 area or individual creating problems and demanding solutions to them, handling, 275, 285 as a dynamic activity, 316 badly organized, badly hatted, badly trained group is at each other's throats continually, 336 bad repute, reasons for, 173, 362 beans in and beans out, 389, 390 be-do-have and, 352 books may never be given away by an, 334 booms and depressions of, 149 SUBJECT INDEX organization(s), org(s) (cont.) building an ideal org, 118 built of people, 176 business is always there, 118 catastrophes are all explained by three types of Why, 62 causes of failure in an, 398 clean and attractive enough not to repel its public, 118 clean and neat, 235 clearing a group, steps, 376 cogwheel type, 353 collapse of, 230, 339, 414 competence, key to, 398 confidence in one's teammates as a factor in org sur vival, 457 confusing comm line with command line, 195 counter-policy and aberration of, 375 cycles of lowered condition and raised condition, 393 data analysis and ideal organization, 15 death rattle of, 385 debugging a lack of products and accomplishments of an org or post, 278 decay, list of causes, 370-371 decline of survival is attended also by outpoints, 26 declining orgs, Why of, 473 definition, 353 delivery; see delivery democratic org, 354 department; see department deputy system and, 385 detecting org where posts are not grooved in, 324 dev-t comes only from an unhatted, untrained org, 162 division; see division dog's breakfast instead of an org, handling, 323 downfall of most orgs, reason for, 178 downtrends and uptrends of, 393 each part has its own ideal scene and statistic, 50 earliest system in orgs, 250 efforts to mimic the group's tech destructively and set up rival groups, 383 eleven make and break items of an, 380 environmental control, 392 environment, Scientology org becoming cause over, 232,416,477 establishing the org; see establishing Esto system, putting it in an org, 229, 413 eval probably not saving the bacon of an org for the next two years, 133 examples, 316-318 exchange and, 405 exchange oriented, 255 exclusion and, 381, 383-384 Exec Esto holds form and lines of, 168 Executive Director commands the, 151 expansion; see expansion factors of production, 346-349 factors that cause bad repute, 362 factors that form core of all organizational situations, 403 factors that give the most problems in an. 403 failure points of, 380 failures, Why of, 370 false economic data and, 449 fast flow hiring and, 234, 418 faults that must be present when an org doesn't boom, 475 field members and, 384 files, value of, 186, 187 final product of, 360 finance and, 380, 389-390 organization(s), org(s) (cont.) form; see organization form forming, 465 four-pin structure of your org drive, 134 four products of an, 347 four-pronged action in operating orgs, 133-134 FSM bonus awards to, 334 function has to be valuable, 322 fundamental outnesses in an, 323 getting an org to function, steps, 322 great orgs, how they were built, 233, 417 growth depends wholly upon inclusion, 383 handling any insufficiency of viable products coming from an, 271 handling the business of the, 118 hats and, 355 hats are why an org runs well when it does, 325 HCO establishes the, 409 HCO has the incoming and outgoing flow lines, 409 HCO has the posting of the org board and designat ing the spaces in the org, 408 heart of it in running orgs, 363 helping vs. hindering getting the work done, 354 "Hey You" org, 97 hiring and, 380, 383-384 holding your job in a Scientology org, 355 how an org almost runs itself, 429 how first Prod-Org Officer system unmocked an org, 177 how often an org needs to be evaluated, 132-133 how the parts of an org separate into classes of data, actions or items, 32 how to knock orgs out of comm, 16 ideal org and data analysis, 15 ideal org, definition and description of, 118 ideal or theoretical structure, 15 ideal scene for, 162 including vs. excluding people, 383-384 income; see income indicators of, 17 industrial ideal vs. Scientology org, 353 infinite expansion, 412 interchange and, 406 is our best chance to get the most done, 357 justice and, 380, 382, 391 key vocabulary of, 363-364 laborers and, 354 law of irreducible minimum and, 388-389 live vs. machine org, 353 location of, 118, 235 lot of busyness but not much havingness, reason for, 359 lower orgs are depended upon to continue to flow upward to higher orgs, 173 machine org, 353 making a group into an, 401 making an org a pleasant effective group, 368 management organization; see management organi zation managers of particles in a, 354 manning up an, 429 mechanisms of setting policy must be understood by all members of, 371 misunderstoods, 361 morale; see morale motionless org, example of, 316 motionless org has a failed purpose behind it, 475 musical chairs, effects of, 230, 414, 423 MUST targets for an, 477 neurosis and psychosis in an org, definition, 43 never marketing or advertising their products, 275, 284 534 SUBJECT INDEX organization(s), org(s) (cont.) never unmock working installations, 423 noise and, 468 no laborers in a, 354 no limit to size of, 412 nonproducing area, handling, 277 no org board, effects of, 317 not doing well due to not enough personnel or too many personnel, 247 not producing something valuable enough to inter change will not be supported for long, 407 number of terminals and communication lines united with a common purpose, 353 only an org at cause can reach and control, 232, 416 only those who oppose their own survival resist a survival producing org, 384 optimum org, 354 organizing an org; see organizing org board cutatives, effects of. 332 OT orgs, 475 OT Scale and, 476 our best chance to get the most done, 357 overt products making org difficult to handle, 360 particle motion and change and, 353 pattern of an, 354 percentage that are mad in any org, 362 perfect org, what it is, 354 personal aberration and, 361-362 personalities who don't want success for group or, 397 person doesn't know what org he's in, handling, 297, 445 posting from the top down, 249 posts and, 353-354 prediction and, 52 price cuts, why they damage orgs, 334 processing may never be given away by an, 334 production; see production production areas are the most important, 387 product laws apply to both live and machine orgs, 353 product of the org, what it is regulated by, 348 promotion and, 380, 381, 387 properly product cleared org, what it does, 214 public demand and, 130 purpose of, 288, 436 putting an org in Power, 411 quality of, how to maintain, 385 real losses in an org are the sums never made, 390 reason things do not run well in, 325 recoveries come from finding the real WHY and cor recting it, 63 repair of the, 348 robot orgs, 354 routes and exact procedures becoming unworkable, handling, 354 routing and, 236 run by a committee but without a head of org seldom succeed, 249 running better on less people, 230, 414 sales and, 380, 381, 387-388 sane org, answer to, 411 sanity in an org, definition, 43 Sanity Scale for the third dynamic of a group, 380 schedules, importance of, 238 sequence of hats org takes over from ED, 430 service organization; see service organization Service Product Officer and, 290, 294, 438, 442 service to public is reason org is there, 293, 441 situations, why orgs get mired into, 36 situation where someone does not organize any cor ner of his area or work or organizations or lines, handling,276 organization(s), org(s) (cont.) slump, what it can be traced to, 325 society's fancied rulers or enemies and a successful organization, 398 space requirements of, 118, 235 speeding up an, 175 squirrel administrators in, 396 staff that hasn't any idea of how a real org should run, 22 standard of living of, 451 state of, 472 statistics; see statistics straightening out upset area of surrounding public, 149 succeeds or fails to the degree its individual executives and staff members can measure up to the OT For mula: Cause, 476 successes are all explained by three types of Why, 62 successes, key to, 398 successful org vs. a limping scene, 397 successful org will be fought, 398 success points of, 380 survival of, 457 survival of individuals in orgs, 457 "taking in its own laundry," 354 tend to survive, 26 ten points where org breaks down, 323 theory of Scientology orgs, 353 there has to be someone responsible for the whole org, 249 things that will shatter an, 463 to get production one must have an, 404 tough organization, what makes a. 457 training and, 380, 384-385 trouble by backlogs, 173 troubles, nine reasons for, 362 troubles worsened by using mere explanations or wrong Whys, 63 unhatted org goes weak and criminal, 234, 418 unwise or unset policy, effect of, 371 utilization and, 380, 381, 386-387 VFP of an org or management unit in Scientology, 451 VFPs must be known and agreed to by all beings in the, 371 VFPs unwisely, incompletely and imprecisely set, effects of, 370 viability of an, 322-323 vital targets and, 475-476 Volume 0 OEC gives excellent background of how a basic org works, 173 we are in the business of a bettered world, 426 we are in the business of people, 426 weird solutions to running a disorganized org, 324 what happens when HCO uses the org itself as a source of personnel, 408 what happens when the 12 factors of production are not known, 349 what is your job, 355 what it takes for an org to produce, 234, 418 what it takes to make an org go right, 475 what one consists of, 401 what one really is, 316 what puts the tombstone on any, 54 what the major sequences and programs of a group are, 336 what to do when things are really going bad in, 208 who does the work of an, 354 whose admin or body lines are being violated will disestablish, 178 why "standard business practices" do not work in setting up an, 238 535 SUBJECT INDEX organization(s), org(s) (coni.) without evaluated pushed programs for that org, tend to fail, 136 without files has no memory, 187 without its CF up-to-date and used is neglecting its departing traffic, 236 working installation; see working installation worthwhileness of the, 383 wrong sequence of manning, effect of, 429 Organization Executive Course; see OEC Organization Executive Secretary; see also Chief Officer as a Product Officer, 251, 252, 255 ensuring volume and quality delivery and new people into the org, 255 in charge of the functions of the last four divisions, 250 org board position, 251 title became Chief Officer in the Sea Org, 250 Organization Executive Secretary Org Officer, Esto posted as, 251, 252 post reinstated, 255 organization form (pattern), form of the organization; see also establishment; lines; organizing; organizing board bodies are the most likely particle to erode or knock out org form, 238 closing of lines, effect of, 239 comm lines and, 354 definition, 235, 240 Dept 1 and, 304, 459 departing traffic must be guided, 236 design of space and flows must deal with public bodies, 237 "doesn't know how to play the piano" and, 240, 419 dummy runs and, 237 establishment and, 235, 240, 419 Esto and, 238, 241, 304, 420, 459 flow lines and, 235 flow plans and, 237 hatting and, 237 hold the form of the org, 235, 240, 338 how a Scientology org goes together, 242, 421 internal lines and, 236-237 must be drawn up as org boards, flow plans and terminal location plans, 237 Reception and, 236 routing forms and, 236 schedules and, 238-239 service org and, 238 space and, 235 specialists and, 240, 419 terminals and, 237 times of much activity and, 304, 459 to have any form at all an org must have space, 235 traffic, particles, flows, have to be guided, 236 use of, in making stats recover, 467 what can happen if org form is not held, 241, 420 what it must include, 236 what the organizational pattern does, 354 why "standard business practices" do not work in setting up an org, 238 organization pattern; see organization form organize, organizing, organization; see also establishing; batting; order; Organizing Officer; training Admin Scale and, 376-377 bad vs. good organization, 352 basic principles of, 316-319 basic protest of people is lack of, 351 be-do-have and, 359 beingness, doingness and havingness brought about by, 352 536 organize, organizing, organization (cont.) bettering things by knowing how to organize, 351 building an ideal org, 118 cope and, 145, 303, 320, 321, 326, 327, 330, 452 democratic organization, 354 description, 145, 303, 339, 452 disorganization; see disorganization do not go for an all-organize or an all-production handling,276 end product of, 321 essence of, 457 Esto and, 307 examples, 258 examples of lack of, 258 examples of organizing when one has many hats, 340 factors that one works on constantly in organizing, 404 first question one asks in organizing, 358 freedom and, 321 getting stuck in organize, 174 gradient scale of, 326 greatest single confusion in subject of organizing, 365 hats and, 340, 341, 404 have the tech of a job, plan it, get the materials, and then do it, 145, 303, 452 HCO and, 292, 440 HCO Area Sec functions differentiated from Org Officer functions, 469 how it could go wrong in organizing an org, 322, 323 how to organize an org, 322, 353 if one organizes only, he will get no product, 145, 303, 452 immediate organization for production, 133 improving an existing product by, 340 inadequate organization to get the product, handling, 276, 286 inadequate or unknown organization tech, 362 increases production, 468 irrational demands to only produce, 276 is not an end-all, 404 is the know- how of changing things, 351 is worked on by a group, not ordered under pain of death, 352 key vocabulary of, 363-364 lacking a sense of, 276, 286 misunderstoods resulting in organize, organize, organize, 261 morale and, 345, 350-352, 380, 391 must result in production, 404 no grasp of the concept of, 286 noise eliminated by, 468 no organization, handling, 276, 286 no organize and misunderstoods, 261 one of the most valuable tools of, 377 opposed by those who have reason to fear others, 352 organizational genius, what it is composed of, 320 organize back from the actually produced product, 406 organizing an org, 353 org board and, 316-319 Org Officer and, 305, 453 Org Officer or HCO and Qual worry about organize, organize, organize, 292, 440 overts and withholds preventing organizing, 261 personnel, hats, lines and, 404 product and, 339 production and, 133, 145, 303, 452 production vs., 276, 469 Product Officers who don't know how to, 258 quality product and, 345 railroads and, 345 reduces effort, 468 SUBJECT INDEX organize, organizing, organization (cont.) relationship to production, quality and viability, 406 sanity and, 360 second target is organizational, 133 secret of a group's strength lies in, 352 sequence and relative seniority of subjects relating to, 376 signs of a badly organized group, 457 small organized group can conquer the disorganized billions, 352 spending time organizing in different ways, 259 steps of, 319 steps to organize an org, 322 survival and, 457 total organize, handling, 275, 285 what it consists of, 339 what it requires to organize an org, 353 when it has value, 404 where the HOW of organization is covered, 258 why one organizes from the final product, 359 you can change someone upward with, 352 organizer, logic is vital to an, 8 organizing board, org board; see also flow chart; organi zation form; posting antithesis of an org board is confusion, 321 any old org board is better than no org board at all, 320 basic ingredients of, 359 be-do-have and, 358-359 best to study Org Series to do org board well. 468 bodies of data and, 32 capable of expanding to 200,000 staff members, 412 change and, 317, 319 chaos and, 338 commonest fault in, 340 comm requires terminals and an org board-so that flows can occur, 408 company and, 319 complement and, 247 completeness necessary in an, 333 confusion about org boards, handling, 456 count the products correctly and develop hats to attain them, 344 cutatives, 331-333 defining divisions's product before being able to post the, 455 definition, 319, 341, 455 Dept I revising the, 304, 459 determining org board weaknesses, 171 diagrams, 150, 251, 316 doing it backwards, 358 don't post a name for every post, 332 dreaming up a new, 339 drilling of, 160, 161, 163, 217, 219, 237 each division is to have a completed org board, 468 earliest system, 250 effect of org board on a product and production, 455 effort to belong or be part of, is expressed by an, 342 essence of organization, 457 Estos' org board, diagram, 150 evolution of, 250, 331 examples in history, 337 existing org board, construction of, 210 flows and, 317-319, 408 function org board, construction of, 211 functions of activity must all be expressed on, 331-333 getting work done and, 456 green crew member and, 465 hats and, 210, 335-338, 342, 455 hats are in flow sequence on an, 455 hats, programs and, 336-338 537 organizing board, org board (cont.) HCO has the posting of the, 408 "hey you! org bd," 339 ideal org and, 118 individual or small group and, 342 is a list of hats with seniorities, 455 is a perpetual combination of flows, 319 is the pattern of the terminals and their flows, 408 keeping everything ever on the, 332 knowledge of org board permits crew to push in the lines, 465 lack of org board, effects of, 317, 341-344, 360 losing an org board, effects of, 339 losing past functions off of, 331-333 major function, action or post left off an org board, effects of, 331, 332, 339 Man instinctively uses an, 341 manning up an org, 429 morale and, 342 most policy is built on the 1965 Saint Hill org board, 212 motionless org board, example, 318 much greater effort to get anything done when there's no, 341 must be a representation of what's in the org, 408 must provide for pulling in the materials, disposing of the product and being paid for the cycle of action and its supervision, 319 necessary to have and know an, 333 nine divisions on, 333 no group product without an, 341 no reason not to put everything on an, 332 one will wind up single-handing any post he has not org boarded and hatted and programmed, 338 org cannot be posted with gaps between top or lower levels on, 249 org form and, 237 out-reality on, 375 overload caused by the unknowns on an, 333 overload of a post traced to lack of, 330 overloads due to omitted functions, 331 personal org board, example, 320-321 poor final products due to lack of, 360 poor org board, results of, 342 posted by work load, 332 posting an, 211, 456 production and, 456 production improvement and, 468 product of each hat on the org board adds up to the total product, 341 product volume and quality depends upon, 342 reconciling Prod-Org, Esto and older systems, diagram, 251 redoing org boards, most serious blunder in, 331 redrawing an org board, commonest fault in, 339 reduces "noise" when well done and known, 468 revolts manned by people not on the, 341 routing and, 316, 319 salvage of, 332 Service Product Officer makes org board work, 289, 437 seven division org board is present even in organizations that know nothing of it, 250 six dept org board, 212 smaller the group, the more vital the org board, 342 specialists and, 240, 419 staff has to be checked out on it, 327 standard admin and, 396 standard solutions to continuing problems and, 397 survival and, 457 terminals and, 318, 408 throwing away an, 339 [pic] SUBJECT INDEX organizing board, org board (cont.) title org board, 211 training and, 342 unposted or unreal, effect of, 455 up-to-date, 118 US government org board, 326 value of an, 341 VFPs of a division should be on, 370 VFPs of org should be on org board in a glaring red out-basics, 296, 444 list, 370 way out is to organize the org board and hats while you cope, 330 what happens when one doesn't hammer away to get in org boards and hats and sequences and pro grams, 338 what happens when the head of something doesn't know about hats, programs and, 338 what it must provide for to be practical, 319 what it shows, 341, 408 what org board must include recognition of, 319 what underlies the reason why org boards are ' to some degree, in disuse, 247 which only give terminals usually will not flow, 318 why any amount of effort to work out, make known and use a proper org board is justified, 341 why you have to have an, 408 you cannot work out an org board until you have counted products, 344 Organizing Officer; see also establishing; Establishment Officer; batting; lines; organization form; organiz ing; organizing board; training C/O's or ED's deputy is the, 152 don't approach HASes to organize, 305, 453 duties covered in FEBC tapes 1-7, 151 especially has to know how to get a product, 258 Esto vs., 149 functions and responsibilities of, 151, 305, 426, 453, 469 handles lack of uniformity of org routing lines, 292, 440 handling for a grossly overloaded key post, 458 HCO Area Sec differentiated from, 469 HCO Executive Secretary Org Officer, 251, 252, 255 HGC line and, 402 how he should be operating, 288, 436 how they prevent HCO from forming, 305, 453 instant organization and, 305, 453 making him the Esto, effect of, 149 must be able to instantly spot when a line is being abused or ignored, 290, 438 organizing and, 292, 305, 440, 453 organizing for immediate production, 288, 436 org boarded in Dept 19, 152 Product Officer and, 150-151, 305, 453 routing forms and, 290, 438 Service Product Officer and, 288, 290, 292, 294, 436, 442 taking over posts for 48 hours, 458 tech of the, 250 what he is there for, 426 what study is recommended for full understanding of actions of, 288, 436 works on getting more immediate resources, 292, 440 worries about staff member's MUs, 289, 437 Organizing Officer system, Esto system is really the, 250 org board; see organizing board Org Exec See; see Organization Executive Secretary Org Officer; see Organizing Officer Org Program No. 1, little org builds up from, 212 Org Series, mainly applies to live (not machine) organizations, 353 538 OT; see Operating Thetan OT Scale, executive and, 478 how to rise higher on the, 478 orgs and, 476- 477 other-intentionedness, handling, 285 other intentions, handling evaluator who has, 86, 222 out-ethics, evaluator and, 85, 221 files and out-ethics personnel, 228 handling, 85, 221, 246, 275, 284 how a staff member can be coaxed into criminal exchange,205 new person on post who is too out-ethics, handling, 310 normal level of an unhatted dev-t nonproducing org is, 204 O/W write-ups and, 275, 284 references, 246 when you are encouraging crime, 205 outflow, ideal org and, 118 outgo, income greater than, 390 outness(es); see also departure examples of outnesses in orgs, 147 handling of, 377 not seen, 147 reason people apparently do not see, hear, notice or handle outnesses, 260 that won't resolve, 147 out of context, definition, 103 out of sequence, as an outpoint, 145, 303, 452 key ingredients and, 145, 303, 452 most common outpoint is, 145, 303, 452 omitted data runs close second to, 145, 303, 452 programs and org boards and, 340 outpoint(s); see also illogics; individual outpoints by name; irrationality all knowledge proceeds from pluspoints or outpoints observed, 56 an omitted anything is an, 59 anything which is short of an ideal org is an, 118 arbitraries and, 146 area having the most outpoints is the target for cor rection, 14 are usually aberrated, 117 assigning outpoint data to areas, 14 bad indicator is an, 18 "bad news" could easily be a falsehood and is an outpoint because it is false bad news, 18 basic illogics, list of, 59-61 becoming too fixated on, 69 biggest and second biggest, 52 body of data and, 31 both upgrade and downgrade of reality are outpoints when reported as facts, 26 by locating and understanding outpoints one finds the pluspoints for any given situation, 27 closer one approaches a disaster, the more outpoints will turn up, 52 collapsing situation is forecast by outpoints in its data, 26 counting outpoints, 70, 85, 91, 94, 98, 115, 116, 117, 121 cycle of outpoint spotted, corrected, spotted, cor rected, 467 data analysis is grading all the data for outpoints, 14 data and situation analyzing and, 14 [pic] SUBJECT INDEX outpoint(s) (cont.) "data" regarded from the angle of outpoints is a lack of consistency, 70 data trail is a trail of, 108 death and, 52 decline of survival is attended also by, 26 definition, 15, 81, 92 departures indicated by, 43 depth of mystery and, 117 disasters and, 52 do an outpoint count to find where or who to investi gate, 116 drills to gain skill in sorting out the data of a situa tion, 10 errors confused with, 28, 70, 80 evaluation and, 11, 92, 120 evaluation criticism-outpoints in the eval itself, 107 evaluation of importance and, 120 examples, 19, 28-29 "facts" you protest in life and, 19 fact that an org's stats are down is an, 126 false anything and, 60 familiarity and spotting outpoints, 22 finding situations and, 98 finding Why is only a matter of counting outpoints, 98 first outpoint usually occurs in stats, 126 five primary illogics or outpoints are the anatomy of insanity, 27 five primary ways for a relay of information or a situation to become illogical, 9 future and, 52 "good" news is an outpoint when it is a falsehood, 18 how a person can miss most of the outpoints in a scene, 30 how to find the truth, 19 how to get these down pat, 29 Hubbard Consultant List handles outpoints in person's routine thinking, 80 humor and, 31, 99 if one can't tolerate or confront outpoints, one can't see them, 83 if you find an outpoint, you're into evaluating a situa tion, 121 illogic and, I I inability to recognize an, 131 incorrectly included datum as an, 32 infinity of variation of, 61 information collection agencies throw out all out points and do not report them, 20 in own life, 75 in own thinking, 85, 221 inspection by, 297, 445 investigations become necessary in the face of, 54 is a departure from the ideal scene, 81, 121 is something that contributes to a situation, 92 judgment is ability to reach a conclusion without entering outpoints into it, 146 lead you to area to evaluate, 113 leaping up at one unexpectedly, 58 leap into view from any body of data, 19 list of, 9, 11, 59, 64, 96 logic and, I I missing omitted data as an, 80 missing scene and, 30 missing spotting obvious outpoints, 22 more and more outpoints showing up, 121 more outpoints, 64, 96 more outpoints the less future, 52 most common, 145, 303, 452 most overlooked outpoint, 59 newspapers and, 26 539 outpoint(s) (cont.) not all Whys are found by, 83 observation errors, 22 one assigns outpoints to the whole as a situation analysis, 15 one has to be able to think with, 83 opinion, reports and, 42 order given to fit one situation that is extended to all situations is an, 146 outpoints compare to the ideal for that particular scene, 29 philosophic truth or reality and, 60 plain added data does not necessarily constitute an, 96 pluspoints or outpoints alike take one along a sequence of discoveries, 58 pointer toward a situation. 98 prediction and, 52 prior outpoint count, 116 rather easy to locate, 19 reacting to an, 98 reasonableness and, 31, 98, 131 recognition or spotting of, 11, 19, 22, 70, 98, 131 situation also will be found where you find outpoints, 98 situation analysis is sorting outpoints into principal areas of the scene, 14 situation generally underlies a series of, 137 speed of recognizing outpoints determines speed with which one can evaluate, 131 statistics are not as subject to outpoints as other types of statements, 42 summary of, 59 survival potential measured by absence of, 27 tells you that there is an area to investigate, 121 third dynamic sanity and, 61 three liars make three outpoints, 19 time aberration and, 60 Time magazine analyzed for, 16 toughest outpoint to recognize, 130 trick on evaluation is to learn what is an, 121 two contrary or contradictory "facts" cannot both be true, 65 two counts of, 117 type of outpoint will generally give you how the departure is, 113 usually few unless the activity is very irrational, 29 when an outpoint can occur, 31 when they begin to count in your investigation, 117 where any part does not support total viability, it is an, 50 Who-Where finding and, 116 why effort is made to make something logical or to throw it away, 29 Why found at end of trail of, 83 why people are so "reasonable" about intolerable and illogical situations, 98 overburden, comm line and, 356 overload; see also overwork asking "What hat am I wearingP" when one finds he is on overload, 458 caused by omitted functions on org board, 331 caused by unknowns on an org board, 333 causes of post overload, 330 from cope-cope-cope without organizing also, 320 functions omitted (on an org bd) will act as invisible overloads, 331 handling overloaded post, 458 hatting and, 330 seniors overloaded, usual cause of, 402 overt(s), overt act(s); see also crime Admin Scale and, 377 [pic] SUBJECT INDEX overt(s), overt act(s) (cont.) blankness inviting overts, 170 due to people not clearly knowing what their prod ucts are, 170 eyesight and, 473 justifying his overts by accepting false data, 265 lack of a sense of organization lies below the level of MUs, overts and withholds and PTSness, 261, 276 misunderstoods and, 473 mores establish what will be considered as, 377 not knowing what the product is and, 170 overt product; see overt product O/W write-ups, 275, 284 people being prone to accepting false data stems from, 265 product of the insane is an, 393 overt product(s), aberration and, 361 are costly in time and catastrophes, 312 cause of, 361 definition, 257, 275 handling for, 275, 284, 312 has no exchange value, 275 looking for, 271, 279 misunderstoods, no organize and, 261 occurring after poor Product Clearing, 173 product of the insane is an overt act, 393 recognition of, 360 remedy of, 275, 284 resources wasted by, 275 sector in which you most frequently get them, 261 standard of living depressed by, 450 subproduct can be an overt product and block final products, 272 when a product is an overt act, 360 over-thereness, assigning wrong causes, 67, 68 overwhelm(ed)(ing), from cope-cope-cope without organizing also, 320 overwhelmed attitude, 43 preventing chaos from overwhelming one, 314 overwork; see also overload misunderstoods and hostilities causing, 7 only handling despatches resulting in, 467 O/W write-ups, 275, 284 Oxford Capacity Analysis, criminality and, 204 packs, must exist for every member of a group, 384 painter, sky blue lampblack and, 31 painting, has positive role in a society, 50 Panzer tank example, 123 parents, false data and, 449 Parkinson's Law, 372 particle(s); see also communication; traffic actions of an org can all be classified under the heading of particle motion and change, 353 a route and handling begins with a, 354 belong to somebody, are handled some way, come from somewhere and go somewhere, 353 bodies are the most likely particle to erode or knock out org form, 238 designating channels for types of, 320 inspecting and listing an organization's particles, 353 only real error in handling another's particles, 355 org's positions and, 317 precision of schedule is determined by type of particle the org form is set up to handle, 238 routing forms and, 290, 438 540 particle(s) (cont.) sequence and, 317 Service Product Officer must know cold what particles belong on what lines, 290, 438 we are all managers of, 354 Pavlov, Ivan Petrovich, 64 pay; see also income; money anyone on post without a hat cannot be expected to be paid, 463 it is losses on service that keep public away, org income down and staff pay low, 293, 441 real pay is a better personal survival and a world that can live, 384 requirements for bonuses or high pay, 234, 418 staff well-paid because they were productive, 118 payments, effect of delivery on credit payments, 173 peace, justice and, 391 Pearl Harbor, 24 people, person; see also being; individual; Man; preclear; public; staff member; thetan ability to confront people, 392 ability to get along with them and to handle and control them, 392 dealing with people who can't think, 4 either effect of his environment or able to have an effect upon his environment, 392 Estos work directly with, 176 exchange maintains the inflow and outflow that gives a person space around him and keeps the bank off of him, 206 helping people, stable data on, 356 it isn't the people against government, 338 must have an ideal scene with which to compare the existing scene, 22 not functioning well on his post, on his job or in life, reason for, 262 operating climate owed by a government to its, 391 org board is necessary for a people, 333 orgs are built of, 176 reason why people require orders, 170 regarded as animals, 400 situations, why people get mired into, 36 tend to take orders from anyone and anything in poorly organized area, 103 utilization of, 381, 386 want their posts, 175 we are in the business of people, 426 who are pushed around feel they cannot hold a position in space, 410 who cannot think with the fundamentals of their work, 262 who lead pointless lives are very unhappy, 81 without memory is psychotic, 187 you can change someone upward with organization, 352 perception; see also observation accurate observation and, 23 difficulties, 260 misunderstoods can act as perception shut-offs, 260 performance, ability to BE something strongly shows up in post performances, 311 perpetuating an order, example of, 146 persistence, Estos and, 245 one has to force in a persistence, 245 person; see people personal contact, evaluations should have someone who can personally contact people getting targets done, 105 targets seldom get done without. 104 SUBJECT INDEX personnel; see staff member personnel control, effects of lack of a standard complement on, 247 personnel enhancement, scope of, 384 personnel pools, using wrong personnel pools is downfall of most orgs, 178 personnel procurement; see hiring; recruiting pgm; see program Phase 1; see also cope; single-handing exec who can't pull himself out of Phase I into Phase 11,216 Philby, Kim, 18, 20 philosophers, Aristotle's theorem of logic and, 12 philosophy, philosophical, philosophical Whys, 92 philosophies exist to "prove" that chaos is needful to furnish challenge, 43 Socratic thesis-antithesis-synthesis philosophical equation, 264 Sophists were only Greek school of philosophy that dealt with illogic, 99 phone; see telephone physical universe; see universe piano, "doesn't know how to play the piano," 240, 419 pig in a parlor example, 31 piloting, experimenting or change and, 422 plan(s); see also planning Admin Scale and, 376 always proceeds from a real Why, 76 are not targets, 483 based on the Why to use the resources available to move the existing scene toward the ideal scene, 77 construction fails without a, 483 definition, 76-77, 483-484 getting a complete plan okayed, 483-484 money lost or wasted on, 484 not ever getting done, 483 not needed, 483 program distinguished from, 76 target framework for, 484 unwanted plan, 483 vital necessity in any construction, 483 why plans are not completed, 484 why some plans don't come off at all, 484 planet; see also Earth; world common methods currently in use to handle organi zational trouble areas, 362 destroyed planet, 393 has its ideal scene, statistics, departures, successes and failures, 42 ideal scene for a, 28 Man has a planet as a VFP, 386 owning it, 329 percent of insane on, 393 planetary bad spot, 28 planetary population is now not fully viable, 49 prediction and, 52 primitive organization tech and, 362 proper utilization of, 386 takes a firmly hatted staff to handle scene on the, 460 technology of planet very bad, 363 viability of, 50 wrong source and planetary insanity, 64 planning; see also prediction by product, 358 complete planning, definition, 483-484 conditional targets and, 483 definition, 483 planning (cont.) programs and complete planning are synonymous, 485 steps of complete planning, 483-484 targets and, 483-484 why planning sometimes gets a bad name, 483 plant(s), change and, 37, 123-124 experiments, 37 Plato, data analysis and, 12 pluspoint(s); see also logic; individual pluspoints by name by locating and understanding outpoints one finds the pluspoints for any given situation, 27 can be a lot of pluspoints around and no production, 83 definition, 15 drills to gain skill in sorting out the data of a situa tion, 10 errors and, 29 evaluations must say what type of pluspoint it is, 115 factory example, 29 good situations and, 83 how betterment of life depends on, 55 investigation by, 28 investigations become necessary in face of, 54 knowledge and, 56 learn to think like a genius with, 83 list of, 10, 97, 115 madman can't tolerate and doesn't see pluspoints. 83 pluspoint count, 94, 115 show where things are going right, 115 take one along a sequence of discoveries, 58 understanding pluspoints is fourth condition neces sary for accurate observation, 23 when they come into view, 19 policy, policies; see also administrative tech; Hubbard Communications Office Policy Letter; law; techno logy; third dynamic tech Admin Scale and, 376 all authorized policy must be set or made available in master books and adequate files, 376 altered policy can be limitless in error, 375 anarchy and, 369 attributing self-set policy to authorized source, 375 bugged projects surveyed for illegal policy, 376 can exist in large amounts but not be subdivided into relevant subjects, 376 central management succeeds on the point of, 369 clearing post purpose and, 368 confusion from reversal of policy and orders, 365 counter-policy; see counter-policy data analysis and, 77 debugging all past projects of false policy, 376 debugging and, 280 definition, 76, 365, 368 disgrace of, 376 educating the group members concerning policy tech nology, 376 ethics is expanded to keep policy in use, 466 ethics was designed to keep in tech and policy, 466 evaluations and, 77 examples, 366 exists but not made known, 375 exists or should exist for each broad field or activity in which an organization is involved, 365 files of, 376 follow policy and lines, 177 get areas without policy crisply given policy from authorized source, 376 get existing policy used, 376 gives right to issue orders, 368 541 SUBJECT INDEX policy, policies (cont.) how far off policy a course can get, 147 ideal scene is the state of affairs envisioned by, 77 ignorance of, causing random policies, 375 ignorance of, example, 366 illegal policy, effects of, 375 include policy outnesses as part of all statistical evalu ations, 376 is a long, long-range guiding principle, 368 is the basis of group agreement, 365 labor-management hurricanes and ignorance of pol icy, 366 making it possible to compile hats, checksheets and issue packs and, 376 master books of, 376 mechanism of setting policy, 371 monitor any new policy against stats, 376 most policy is built on 1965 Saint Hill org board, 212 new policy, who it must be referred to, 375 no exact English word for, 365 not telling the "rank and file" what the policy is, 367 only way a target can change policy, 103 orders vs., 170, 365 org decay caused by unwise or unset policy, 371 out-policy, detection and handling of, 377 policy can be excluded from a zone of a group that should be governed by it, 375 policy-making, appointment-making level at work, 367 policy-making personnel who cannot use the Data Series, 148 purpose is senior to, 378 random policy, handling, 375-379 random policy setting, reason for, 375 relayed on a cutative basis, 375 relay points and lines between policy and order source and the scene itself, 87 senior policy, 293, 441 set by top management, 369-371 set by wrong source, effect of, 365 should be requested where needed, 369 staff members setting their own, 365 targets junior to, 103, 104 targets may not set aside policy, 103, 104 third dynamic de-aberration and, 375 unauthorized person setting, 366, 375 unnecessary policy, 375 VFPs must be released as, 369 "What policy are you operating on?" 368, 376 politician(s), information collection and, 16 w at t ey strive to do, 16 politics, political, basics of VFPs are true for any industrial or political or economic system, 407 catastrophes, effects of, 398 handling political situations, 15 reason for more and more catastrophes in, 6 United States was politically the strongest country in the world, 383 your job in a Scientology org and, 355-356 population; see also people group sanity,,380-381 that is unable to think or reason can be manipulated easily by falsehoods and wretched causes, 8 war, birth control are two of many methods used to reduce, 380-381 why the population is fixed on a one life idea, 218 Portugal, wine industry of, 30 position(s); see also location holding a position in space, 410 542 position(s) (cont.) person strengthened and made more confident in life by being given a, 410 post(s), job(s); see also functions; hats; terminal; work ability to BE something strongly shows up in post performances, 311 admin of post not known, 362, 363 analyzing a, 353 any job or position in the world could have its own hat, 325 anyone on post without a hat cannot be expected to be paid, 463 anything in an org is your job if it lessens confusion if you do it, 355 any type of post requires individual and team train ing, 384 backlogs for lack of the usual, 461 being exactly on post and using your exact comm lines lessens confusion, 355 bringing an exec up to creating his post, 218 certain and competent people are wanted on post, 3 10 clear up what product is for post and hat from there, 171 confidence in life from being given a post, 410 debugging a lack of products and accomplishments of an org or post, 278 delivery and, 388, 389 deputy and, 385-386 difficulty in an area or on a post, suspect false data, 263 disorderliness on post, handling, 295-300, 443-448 doing the usual on post, 461 doing what the post is supposed to do in the first place, 461 effects of hats not grooved in on, 324 every post has some product, 360 final products and, 388-389 going into desperation, 461 grooving in a team action, 314 held from above, description of, 434 holding one's position in space, 232, 416 horrors of having no post, 457 how you hold your job in a Scientology org, 355 inspection to determine an area's knowledge of basics and its orderliness, 297-299, 445-447 instability, 311 instant hatting for, 297, 445 irreducible minimum and, 339, 388, 389 it's a trust and a crusade, 356 judgment and decision are needed in every staff post, 354 laws and observations about persons and posts, 410 line design, effect of on posts, 402 loss of post, effects of, 46, 410 making it real, 355 misunderstood post titles and, 256 not organizing any corner of his area or work due to misunderstood words, 261 off-post and off-line, 355 out-basics on post, handling, 295-300, 443-448 overload; see overload particles and, 317 people want their, 175 person does not know what the raw materials of his post are, handling, 298, 446 person doesn't know what his post is, handling, 297, 445 person has no collection of references for his post, handling, 299, 447 person is strengthened by giving him a post, 410 person needs day or two to find his feet on new post, 310 SUBJECT INDEX post(s), job(s) (cont.) persons giving others a rough time on, 311 persons just leaving post, 311 persons not grooved in on new posts before being asked to act have a high confusion level, 310 persons who are having a rough time on, 311 persons who haven't arrived on, 311 person who is hatted can control his post, 232, 416 person with an unreal post feels like a fraud or a mistake, 342 person with no post is quite miserable, 342 politics and your job in a Scientology org, 355-356 post products as overt acts, 360 Post Purpose Clearing; see Post Purpose Clearing producing what one's post calls for, 412 product; see product purpose of the post uncleared, 362 rehabilitating a person's ability to hold a job, 4 10 running wrong, 461 security from retaining a post, 410 Service Product Officer must know cold every post function in org, 290, 438 shortcuts on post, effect of, 461 staff member gets the job done, 355 statistics are the only sound measure of any, 41 survival and performing post duties, 457 tools for post unknown or out of reach, handling, 298,446 unhatted persons on a post becoming criminal, 411 unusual solutions, effect of, 461 value of a post to a staff member, 342 way to get out of mess on post, 461 what happens when a post does not do its usual actions, 461 what is your job, 355 what one has to know to dig out and get on top of it, 462 when a person is uncertain, he cannot control his post, 232, 416 why one predicts, 52 when a post does not do its usual actions these back- prejudice(s), log and appear as traffic and demands, 461 opinions and, 51 when in doubt do the usual, 461 wrong product for a post found, effect of, 209 posting, allocation board needed in manning an org, 429 Esto and, 211 failing to post org from the top down, results of, 252 from the top down, 211, 249, 252 org board , posting of, 211, 456 persons not grooved in on new posts before being asked to act have a high confusion level, 310 posting with reality, 457 sequence of manning an org, 429 Post Purpose Clearing, org troubles from lack of, 362 post purposes are often glibly agreed with, 362 what it does, 368 wrong product for a post found, effect of, 209 potential trouble source(s), PTS(ness), accidents and, 285 exec PTS, handling, 216 handling,246 lack of a sense of organization lies below the level of MUs, overts and withholds and PTSness, 261, 276 products and, 257 references, 246 sliding into valence of antagonistic person, 257 statistics and, 246 power; see also strength control and, 232, 416 definition, 201, 232, 416 543 power (cont.) happiness is, 201 hatting and, 232, 410, 416 how it is generated, 410 is being able to do what one is doing when one is doing it, 201 proportional to speed of particle flow, 175 there can be no flows and no power without steady terminals, 408 two terminals in fixed positions generating power, 410 what it consists of in the individual, 68 what the power of a thetan stems from, 410 Power (condition of), what will put an org in Power, 411 practical, theory and practical in balance, 30 practical scene, ideal scene and, 25 preclear(s); see also being; case; individual; people; thetan hearsay tech and, 136 ideal scene and, 118 leaving with high praises, 118 unprogrammed pcs fail, 136 why you have to audit a pc all at once whole program, 308 prediction, predict(ing); see also planning data analysis, situation analysis and, 52 each sphere of activity has its own, 52 evaluation and, 119 future and, 52 group and, 52 investigation and, 120 nations and, 52 outpoints are more than useful in, 52 using laws to predict consequences, 6 viability and, 52 when a man is not predicting he is often subjected to outpoints that leap up at him, 58 prejudiced people are suffering from fixed ideas, 24 Why is not a prejudice or a good idea, 72 press; see newspaper price(s), pricing; see also costing cutative prices, 334 examples of pricing, 388 price cuts are forbidden, 334 pricing procedure, 387-388, 450 sales, costing, selling and, 388 VFPs and, 387-388, 450 pride, happiness comes from self-determinism, production and, 201 when a person is competent, nothing can shake his, 201 Primary Rundown, why it should be done on a staff member thoroughly, 202 primary target(s), definition, 479, 485 effects of omitted primary targets, 480 examples, 485 have to be kept in, 485 operating target often has its own series of, 481 vanishment of, 481 problem(s), area or individual creating problems and demanding solutions to them, handling, 275, 285 factors that form core of all organizational situations, 403 finding the problem that should be solved, 403 [pic] SUBJECT INDEX problem(s) (cont.) lots of unsolvable problems in the area, handling, 285 org board and standard solution to continuing prob lems, 397 person creating problems and demanding solutions to them, handling, 275, 285 solving problems, 403 solving the right problem vs. the wrong problem, 404 when it's not the problem, 403 processing; see auditing procurement; see hiring; recruiting producer(s), clumsy or nonfunctioning sales activities penalize producers and consumers, 381 has stake in maintaining sanity of scene in which he is operating, 407 one of his VFPs is a scene in which production and interchange can occur, 407 product(s), aberration and, 361 action which doesn't result in a final product that adds up to a VFP is destructive, 386 an activity has several final products, 359 analysis of organization by, 346 any product has its tech, 312 auditing and, 361 be-do-have and, 188, 358-359 blocks or barriers to, 173 breaking down a final product into the products which comprise it, 344 busyness but not much havingness, reason for, 359 by getting many exact minor products, you then can achieve the VFP, 427 by handling, one is simply trying to get the scene to get out its products, 81 certainty and, 175 children and, 81-82 clearing product, steps for, 172-173 clear up product and then you can hat from the top down, 171-172 come from work truly done, not from hope or false data, 450 conditions of existence and, 188 correction of the, 348 count the products correctly and develop hats to attain them, 344 debugging a lack of, 271, 278 definition, 81, 151, 271 departure from ideal scene and, 81 deputy system and quality of product, 385 dev-t, down stats and orders flying around will be resolved by ironing out product, 174 difference between sane and insane is, 393 dilettante and, 81 disorganization gives a poor product, 339 division tangled by having wrong products for hats, 213 doesn't know basic actions to get out his product, handling,298,446 doesn't know what his product is, handling, 284, 298, 446 doesn't know what his tools are that enable him to get his product, handling, 298, 446 doesn't know what to do with product once complete, handling, 298, 446 don't ever happen by themselves, 309 don't happen on their own, 289, 437 effect on final products of not recognizing what final org products should be, 360 establishing the earlier products necessary to make each next product, 345 544 product(s) (cont.) estimate existing scene of a post by looking at its product, 360 Esto and, 170, 171, 172, 173, 174 Esto having staff member follow his product physically through the lines, 217 Esto's actions to determine staff's lack of knowledge of their products, 171 even a pool of money has to have a product sequence or it vanishes, 345 every post has some product, 360 every staff member has one or more, 256 exchange and, 172, 190, 197, 205 exchange value and, 81, 82, 275, 284 executive, most valuable product of an, 338 executives and, 197, 198, 278 existing scene is as good as it gets out its, 81 false tech will not deliver a, 312 final product not known, effect of, 359 finance and, 390 finding a product that can be gotten out, 272, 279 fitting into unit, section, dept or division or org, 173 flow of, 288, 317, 436 for any scene there are, 81 four basic products involved in production, 346 four types of, 469 fraud is the attempt to obtain support without furnishing a, 405 getting others to want the, 173, 197 getting out products, 275, 283, 295, 443 getting the, 173, 258-259, 289, 308, 437 getting the products wanted outside and consumed, 470 given a product, lack of hats was the Why of departures from the ideal scene, 330 government and, 81, 393 government products are mainly destructive, 393 groups which do not have an acceptable product are not likely to survive, 342 handling all the factors that prevent the completion of, 261 hat is defined by a, 455 hats not adding up to, 212 hatting on product before anything else, 172 having a desirable product that is sold for more than it costs to produce, 345 having no exchange value, handling, 284 head of state and, 81 how executive would tie his org in knots with no products, 290, 438 how you know a div is not producing a, 455 how you never get a, 308 ideal scene and, 81 if one copes too long without organizing he will get a dwindling or no product, 145, 303, 452 if one organizes only he will get no product, 145, 303, 452 if production is not occurring, ability to name product is probably missing, 256 importance of product to others on the line makes the hat's importance, 455 inadequate organization to get the product, handling, 276, 286 incorrect product, 209 inspection of, 271, 279 insufficiency of viable products, handling, 271 ironing out product, 174 is always suspect when stats are down or lines tangle, 213 it is a thing, a tangible item, 427 lack of comprehension of, 362, 363 life in living forms depends upon real products, 312 SUBJECT INDEX product(s) (cont.) listed on org boards, 256 misunderstood post titles and, 256 misunderstoods vs., 260, 361 money and product sequence, 344-345 naming the, 82, 256 naming, wanting and getting the, 197, 256, 257, 288, 289,308,436,437 no group product without an org board, 341 no idea at all that products should be gotten out, handling, 274, 283 noise vs., 360 no idea of the product, handling, 284 no marketing or advertising of, handling, 275, 284 nonuniform or slow routing interferes with the, 292, 440 no products, handling, 260, 271, 278 no products, reasons for, 260, 361 nothing causes more uncertainty than what one's product is, 175 not knowing what one is doing and, 296, 444 not knowing what their products are, results of, 170 offbeat products, 371 omitted datum and, 170 only real products tell the tale, 215 orders and, 170 organizing and, 339, 345, 359 organizing back from the, 406 org board and, 256, 319, 341, 455 Org Officer and, 258 overt product; see overt product people who don't get products have low morale, 278 people who have no product cause dev-t, 359 personal sense of order is essential in getting out products, 295, 443 planning by, 358 poor final products, 360 poor or spotty product, handling, 339 posting division's org board requires defining its product, 455 PR chatter is not a, 309 product(s) (cont.) time it takes to a trying to turn ot value, 275, 284 turning out a ty dling, 275, 284 two products tha unacceptable pos common cause unit or activity n of, 171 valuable final pro viability and, 342 volume of, 172, 3 Volume 0 will un wanting the, 172, what happens if y 172 what to ask whe occurring, 257 when people do n are they requir Whys are traced with the ability t duction of val working back fr( product, 173 wrong product f( wrong VFP or w Product 1, definition, 346, 3 Esto and, 153, 18 Product 2, definition, 346, 3 staff members an Product 3, definition, 346, 3 Esto and, 153, 18 Product 4, definition, 346, 3 staff members an Prod-Org system is to handle backlogs and'ornissions Product Clearing, in, 306, 454 Product Debug Repair List, use of, 276 product of each hat on the org board adds up to the total product, 341 Product Officer and, 215, 256-259, 290, 438 product of the sane vs. the insane, 393 Products 1-4, definition, 346, 347, 469 promotion can have limited success even when there is no, 387 psychotic persons and, 257 PTSness and, 257 quality of, 172, 342, 344, 346, 385 quantity and, 346 reality of, 369 real reason a person cannot turn out products, 296, 444 real Why cannot be found unless the product is named and an ideal scene stated, 82 Service Product Officer and, 287-290, 435-438 some people will give you a doingness when asked what their product is, 188 standard of living and, 449 statistic, product can be represented as a, 325 statistics are those numbers which simply count prod ucts attained or obtained, 427 statistics must reflect actual desired product, 84 statistics, subproducts and, 427 taking too long to produce, handling, 312 test of real tech is does it give a product, 312 three major factors governing, 346 545 biggest Why of products not getting cleared, 213 brush-off in, 173 clear up what product is for post and hat from there, 171 correction of flubbed Product Clearing, 209 exchange and, 172, 190-192, 193 flubbed rundowns become themselves a Why, 209 hang-ups, handling, 194 hat on product before doing anything else, 172 high TA and, 194 long form, 188 org board exercises and, 210-213 procedure, 172, 188 quickie handling, results of, 173 short form, 172 steps, 172, 188 what a properly product cleared org does, 214 what happens if you find the wrong product for a post, 209 when it is best done, 194 Product Conference, actions of, 156 conducted by C/O or ED or his deputy, 156 Exec Esto's responsibility for. 157 who it consists of, 156 production, produce, producing; see also work achieved by getting people to work, 244 active production scene where the executive is getting what's wanted, 197 amount of energy expended does not measure production, 321 SUBJECT INDEX production, produce, producing (cont.) asking children "What do you want to PRODUCE in life?" 358 backlog and, 84 beings and, 46, 389 bugs,422 busy, busy, busy and totally unaware of the fact that they were producing absolutely nothing, handling, 278 chain of all production sequences, 387 collapse of, 481 combined specialties properly placed and being done add up to, 240, 419 commando battalion example, 41 completed cycles of action and, 424 consuming without producing, 46 cope and, 145, 303, 452 correctly stated ideal scene will have a production statistic, 47 countries which produce little are given huge hand outs, 381 cutbacks,381 death and, 46 debugging production, 270 definition of produce, 151 definition of production, 47, 321 demanding production, 272 depends on other prior targets being kept in, 481 depends upon a staff, 465 destructive to produce only and consume too little, 46 different products involved in, 346 disorderliness vs., 297, 445 do not go for an all-organize or an all-production handling,276 double hatting and "held from above" vs., 434 duplicating functions vs., 395 establishment and, 170, 181 ethics substituted as effort to get up production, 323 excess production is never less than 5X minimum, 449 executive getting production done, 197-198 experimenting on a standard production line, 422 exterior or external influence stopping production. handling,274,282 factors which would account for lack of production, 468 failures to produce, 422 false data vs., 262 finance and, 390 flow lines and, 195 forcing those not working at the top to actually produce and demand production from their staffs, -244 four basic products necessary to a production activ ity, 346 getting roaring, high-morale production, 277 getting this week's stats at expense of all next years income, 186 happiness and, 201, 471 hats and, 404 hatting to produce, 213 hatting vs. nonproduction, 307 having to operate at the level of correction instead of production, 336 how HCO allows production to occur, 408 if production is not occurring, ability to name prod uct is probably missing, 256 importance of production areas, 387 inability to sell what is produced, 381 income tax penalizes production, 381 increase of production when hiring, training, appren ticeships and utilization are in, 468 inspecting an area for products and, 271, 279 production, produce, producing (cont.) inspection to see what is going on in terms of produc tion, 271, 279 instantaneous production does not happen in mest universe, 389 irrational demands to only produce, 276 irreducible minimum, 339, 388 is notjust numbers, 424 knowledge of the basics of an area is essential to, 300 lack of production, handling, 256 lines and, 404, 472 list of things that could be standing in the way of, 278 lot of pluspoints and no production, 83 lots of unsolvable problems in the area, handling, 285 machines can raise standard of living by assisting in, 450 managing a production scene, 427 manning up an org against production, 230, 414 morale and, 145, 171, 278, 303, 452 nonproducing areas, handling, 277 nonproduction, general Why of, 218 no production, "Whys" of, 404 normal reason for down statistics on, 481 of something is mandatory on any part of a group, 50 orderliness and, 300 organize vs., 276, 470 organizing and, 133, 145, 288, 303, 404, 406, 436, 452, 468 org board and, 455, 456, 468 Org Officer and, 288, 436 org will not produce much of anything but paper so long as a command line is confused with the comm line, 196 out-basics vs., 296, 445 overt products and, 257, 261 people who have to have before they can do, 281 personnel and, 404 primary targets and, 481 production-consumption factor, 46 production line breakdowns, 388 production line changes, 422 production of VFP is often totally determined by whether or not it can be sold, 388 quota; see quota represented by GDSes and VFPs of org, 151 rewarding downstats, 381 Sanity Scale and, 380, 381, 387 sequence of subproducts and, 389 sequences, 387 Service Product Officer and, 289, 437 staff producing what their posts call for, 412 standard of living and, 449-451 statistics and, 41, 47, 77, 426, 481 tech of how to produce something can be pretty vast, 258 too production target conscious, effect of, 481 twelve major points regulating production, 346 two hours of hatting a day save a year of dev-t non production, 307 using the 12 factors of production to approach the ideal scene, 349 viability and, 50 wanting the product one is asking for or is trying to produce,257 what it takes for an org to produce, 234, 418 what production problems are concerned with, 404 what's needed to get production, 404 what the product of the org is regulated by, 348 when a VFP does not get produced and cannot be delivered, repair the earlier steps of its production, 388 when it is difficult, 404 546 SUBJECT INDEX production, produce, producing (cont.) with the ability to learn comes stability and the production of valuable products, 269 wrong stat, handling, 283 production program(s), evaluations and, 132, 134 how long they should last, 132 what it is, 132 you've got to have someone there to get it done, 133 production target(s), definition, 481, 485 first program target must be a, 133 impossible to write a pure production target, 133 setting of, 481 why they often fail, 481 Product Officer, acts very fast if he is producing, 181 controls and operates org to get production, 151 creates a team, 290 Disagreements Check done on, 173 division secretary is a, 196, 289, 437 "don't organize, just produce," 258 duties covered in FEBC tapes 1-7, 151 Esto disagreements with, 171, 173 Esto hatting the, 215 executive who has his flow lines wrong will never be a, 195 function of, 469 gets other people to work, 215 gets production, 175 handling for lack of production, 256 has to know how to get a product, 258 has to name, want and get his product, 257 hatting the, 215 have had to organize so long they get stuck in it, 174 HGC line and, 402 how you never get a product, 308 job is to name, want and get a product, 290, 308, 438 key phrase for any, 256 lines and, 290, 438 most common failure of, 256 must know where product is to come from and where it is to go, 290, 438 naming exact product he wants before asking for it, 256 naming, wanting and getting the product, 256, 257, 290,308,438 only way you ever get a product, 308 organizing and, 258 org boarded in Dept 19, 152 org needs two senior Product Officers, 250 Org Officer and, 305, 453 org with only one Product Officer and one Org Officer has a gap, 250 overloaded post, handling of, 458 Prod-Org ieam works in hours and days, 305, 453 product officering GI only, results of, 255 programs and, 156, 157 serious goof of, 289, 437 Service Product Officer; see Service Product Officer should be working to get products out, 171 single-handing and, 258 wanting the product, 257 what he is there for, 426 what will happen if he doesn't know there is tech involved in getting the product, 259 who won't give time off for hatting, 259 Product-Org Officer system; see also Establishment Officer system booms and, 149 development of, 250 547 Product-Org Officer system (cont.) divisional secretaries are Product Officers for their division, 289, 437 Esto system and, 149, 249, 255, 256, 257, 258 expansion and, 132 FEBC and, 151 FEBC tapes and, 149, 288, 436 handles backlogs and omissions in products, 306, 454 HAS and, 149, 305, 453 HCO and, 149, 305, 453 how the first Prod-Org Officer system unmocked an org, 177 name your product, 256 Prod-Org team works in hours and days, 305, 453 reconciliation of Prod-Org, Esto and older systems, 249, 255 references for the tech of the, 149, 288, 436 Service Product Officer and, 287, 288, 435, 436 to get you have to know how to organize, 258 validity of, 149, 287, 435 want your product, 257 program(s), programming; see also handling; project Admin Scale and, 376 bad programs and clumsy projects, effect of, 79 bugged targets, 270 commonest fault in, 340 complete planning and programs are synonymous, 485 compliance and, 74 criteria for criticism of evaluations, 106 Data Series 23 and 24 and, 157 debugging and, 78, 270, 278 definition, 76, 77, 336, 485 Deputy ED or Deputy C/O is responsible for ED or C/0's programs, 78 diamond-valued program, 148 each part (target) is assigned to someone to do or to get done, 74 effects of lack of, 337, 338 Estos and, 157, 223 evaluation and, 100, 130, 277 evaluation failure due to program not being done, 100 evaluation should carry name or post of person over all responsible for completion of the, 104 example, 77 executive providing programs, 338 expansion program; see expansion program extending in time, 481 failure of, 139, 481 final target attachment, 102 first program target must always be a production target, 133 half-dones and, 79 heart of Program is knowing the scene, 75 how to ensure it'll be done in context, 104 how to prevent falsely reported dones, 105 impossible to write a pure production target, 133 incorrect ideal scene and, 140 liability of program of months or years duration, 18 LRH programs, Flag Rep is responsible for, 78 made up of all types of targets coordinated and executed, 481 majority of people cannot follow a written program, 223 major sequences and programs of a group, what they are, 336 multiple situation eval program format, 94-95 no excuse for not getting correct programs done, 79 no one chasing up target execution, 100 not done, 79, 100 not fully done, effect of, 79 not understood, effect of, 223 SUBJECT INDEX program(s), programming (cont.) one type of program you can always predict will fail, 139 one will wind up single-handing any post he has not org boarded, hatted and programmed, 338 orders and, 76 org boards, hats and, 336-338 overdue, 481 plan and, 76 production program; see production program program drill, 223 program step authorizes person or unit to do the step or issue orders to do the step or even write a project and get it done, 77 program step itself is an order to person or unit named at program step end, 77 projects and, 76 reasons and situations which prevent the doing of a, 223 repeating targets, 133 resources and, 139 some program steps are so simple that they are them selves an order, 76 target types and, 485 terminable targets, 133 what happens when one doesn't hammer away to get in org boards and hats and sequences and pro grams, 338 when program is considered done, 78 where the full tech on how to execute and program is, 277 wrong program from incorrect ideal scene, 140 wrong Why and, 78 program folder(s), description, 78 use of, 78 program operators, Debug Tech Checklist and, 278 progress, history, the revolutionary and, 39 how to measure individual progress, 393 project(s); see also handling; program Admin Scale and, 376 any complex or extensive target will have a project written for it, 74 bad programs and clumsy projects, effect of, 79 collapse of, 141 debug evaluation and, 78 debugging projects, 270, 278, 377 debug tech and, 270 definition, 76, 77 evaluations and, 74 miscarriages of, 32 orders can simply be a roughly written project, 76 programs and, 76, 77 targets and, 74 writing a project to get a program step done, 77 project operator(s), bugged targets and, 270, 278 Debug Tech Checklist and, 278 promise, delivering what is promised, 293, 389, 441 promotion, promoting, promo; see also advertising actions that can be put in instantly, 292, 440 advertising and, 387 can have limited success even when there is no prod uct, 387 creates desire for the VFP, 387 delivery and, 387 final product must exist and be deliverable and deliv ered for promotion to be fully successful, 387 getting out a large volume of promo, what it entails, 291,439 548 promotion, promoting, promo (cont.) hard to sell what isn't promoted, 387 list of promotional actions, 291, 439 promotional items, definition, 288, 436 public relations, advertising and, 387 reality and, 381, 387 Sanity Scale and, 380, 381, 387 Service Product Officer and, 288, 290-292, 436, 438-440 so important it can stand alone, 387 true value is seldom promoted, 381 unreal or nonfactual promotion as a third dynamic psychosis, 381 utilizing existing promo, 291, 439 what successful promotion must contain, 387 promotions, deputy system and, 385 propaganda, black propaganda; see black propaganda newspapers and, 16 specializes in falsehoods, 60 propagandists, source of false economic data, 449 property, can't handle property unless one knows V171's of the activity, 372 purchase shouldn't commit future income dangerously, 412 prosperity, prosper(ous); see also boom; economics; economy; exchange; expansion; income; money; success depends upon a staff, 465 how to get stats which actually indicate that production and prosperity are occurring, 426 key to, 2 reason for lack of org prosperity is internal, 149 third dynamic tech and, 2 what should be done where area is not prospering, 449 protest, basic protests of people, 351 psychiatrist(s), are "authorities" on the mind, yet insanity and criminality soar, 20 "authority" on sanity, 24 "freedom stopper," 486 gave the world Hitler, 371 Leipzig, Germany, death camp school and, 361 not stating their V17P, 371 "reliable sources" on the mind, 20 takes 12 years to make a, 38 psychiatry, confusion and, 312 murder and, 31 plowing under zones whose irrationality is destructive (such as psychiatry), 7 Scientology vs., 383 too vicious and incompetent to handle personal aberration, 361 why it has no basis in fact, 5 psycho; see psychotic psychologist(s), decided he could not define "normal," 24 Leipzig, Germany, death camp school and, 361 nineteenth century psychologist said "Be glad you're crazy," 43 preached that Man had to "adjust to his environment," 392 psychology, how it went off the rails, 24 low awareness due to psychological instruction, 400 Wundt and, 31 psychosis; see also insane; psychotic; suppressive person definition of psychosis in an organization or individual, 43 SUBJECT INDEX psychosis (cont.) list of points of third dynamic psychosis, 380 stat pushing and, 424 psychotic(s); see also insane; madman; psychosis; suppressive person intentions are aimed at destruction, 257 news media and intelligence actions, when they are psychotic, 16 organizations, social groups, companies or any third dynamic activity can be, 43 person without memory is, 187 products and, 257 reason he cannot achieve anything, 257 system of thinking derived from a study of psychotics, 3 PTS; see potential trouble source public, customer(s); see also field advised by newspapermen, who are the worst ob servers, 26 answer people's questions, 356 can alert Service Product Officer of dissatisfaction, 293,441 demand is as great as we put the wherewithal in their hands with which to demand, 130 Ethics Officer and, 214 failure to help and, 356 Guardian Office and, 134 ideal org and, 118 influx of, 393 knows us by our mest, 356 losses on service keep public away, 293, 441 Org Exec Sec ensuring new people into org through Div 6, 255 orgs that neglect departed traffic wind up with ARC broken fields, 236 serviced in org until he requires upper level service that org cannot deliver, 294, 442 Service Product Officer and, 293, 294, 441, 442 when the public objects to us, 356 whole design of space and flows must deal with public bodies, 237 Publications Organization, books may never be given away by, 334 Public Division(s), buzzing with effective action and new people, 118 Esto for, 152 furnishing a torrent of new names to CF, 118 public lines, under the control of Dept 2, 177 public opinion, multiple reports and "public opinion" in government circles, 20 newspapers and, 51 public relations, British misuse of, 342 clouding up a situation with, 122 military, political and PR situations, etc., are handled all in the same way, 15 purchasing unit, confusion due to lack of, 472 purpose(s); see also goal achievement of one's purposes and goals, high morale and happiness, 269 Admin Scale and, 376 are something to DO, 476 attacks one makes should be in the direction of enlarging one's scope and augmenting basic pur pose, 476 being assaulted, 382 common purpose to all thetans, 486 counter-purposes, 378 data analysis depends on knowing the ideal organiza tion and purpose on which the activity is based, 15 definition, 378 dramatization of stopped purposes, 486 failed purpose; see failed purpose goal differentiated from, 378 ideal scene and, 40 individual purpose and value are the most vital and wanted commodities in an expanding population, 329 is senior to policy, 378 morale is made up of high purpose and mutual confi dence,391 often fail and wind up in stop, 486 org board, hats, sequences, programs and, 337 police action is not a substitute for having purpose and value, 329 Post Purpose Clearing; see Post Purpose Clearing purpose of the activity must be part of the ideal one has for that activity, 25 Service Product Officer ensures org is accomplishing its, 288, 436 stops and, 476 subpurposes make up the sub-ideal scene, 50 targets and, 476, 486 unrest of a nation can be traced to lack of purpose and value, 329 when a person has no hat he lacks purpose and value, 329 when person has no purpose and value he not only goofs, he will commit crimes, 329 wrong target and mistaken purposes, 61 Q and A, evalu Qualifications correction; s cramming H debug; see d handling of One and ideal org an worries abou Qualifications PR area control such that no one would dream of quality, qualitie threatening it, 118 promotion and, 387 putting up a lot of false reports to serve as a smoke screen for idleness or bad actions, 204 Pubs Org; see Publications Organization pulling strings; see string pulling purchase, of property, 412 purchaser, anything must be sold for a price comparable to its value in the eyes of the, 387 Purchaser (post title), example of not fully naming product, 256 most common failure of, 256 549 definition, 346 deliver in quality what you sell, 412 exec gets out volume but quality suffers, handling 216 how it is affected by organizing, 406 service quality depends upon a staff, 465 to have a quality product, organize, 345 what product quality depends upon, 342, 344, 385 456 quantity, definition, 346 quarters, neatness of, 356 personal quarters are a mess, handling, 299, 447 [pic] SUBJECT INDEX questions, stable datum on answering people's questions, reasonable(ness), being reasonable (cont.) 356 quickie, definition, 173 quickie Product Clearing, 173 quota(s), every subproduct must be quotaed for a GDS quota to be attained, 433 example of what exec runs into and how it is solved, 431-433 ideal scene and, 112 set against time, 481 where subproducts are not given a quota, quotaing a GDS fails, 431 railroads, why they ceased to be used, 345 rationality; see also logic; reason; thinking ideal scene and, 43 irrationality; see irrationality sanity and insanity are matters of motive, not ration ality or competence, 405 Reach and Withdraw, run on an exec, 216 reactionary, reactionaries; see also conservative continual battle of life is between the critic and the, 39 departures and, 39 fixed ideas and, 24 "good old days" and, 40 people resisting all progress or action, 24 resistance to change, 39, 111 what it means, I I I who try to keep it all as it is regardless, 39 read(s), person will not necessarily read on something that he believes to be true, 266 using meter reads to steer the person in False Data Stripping, 267 why false datum won't necessarily read, 265 word not reading on the meter because the person "thinks he knows," 262 reality; see also is-ness Admin Scale and, 377 both upgrade and downgrade of reality are outpoints when reported as facts, 26 consists of the is-ness of things, 26 envisioning an attainable future requires some con nection with, I I I giving oneself a crashing failure by disconnecting from, 112 ideal scene and, 112 improvement of, 26 out-reality and Admin Scale, 377 out-reality on hats, org boards etc., cause of, 375 promotion and, 381, 387 solvency and, 390 statistic is a tight reality, 47 students educated far from reality, 30 real Why; see Why reason, reasoning; see also logic; rationality; thinking logic and, 8 population that is unable to think or reason can be manipulated easily by falsehoods and wretched causes, 8 reason depends on data, 9 substitute of violence for reason as a third dynamic psychosis, 382 reasonabWness), being reasonable, confront of evil and, 131 550 evaluations and, 98, 131 example, 29 humanoid reponse to displacement of data is to be reasonable, 30 inability to recognize an outpoint is, 131 misunderstoods and, 29 observation errors and "being reasonable," 23 outpoints and, 30, 131 reasonable person would accept a pig in a parlor, 31 what it is a symptom of, 98 why effort is made to make something logical or to throw it away, 29 Reception, lack of, 236 org form and, 236 routing and, 236 routing forms and, 236 recommendation(s), essence of a recommendation is "agreed-upon," 124 evaluations and, 124 in collision with other Whys and recommendations, 124 what it is, 124 recruit(s); see also recruiting; staff member Estates Project Force and, 233, 417 hatting and, 471 influx of, 393 unknown scene and, 31 recruiting, recruitment; see also hiring absence of recruiting as a Why, 467 correct action is to find extra or new people for the new action, 423 defending one's areas by excluding insofar as possible adjacent areas where crippled think is rampant, 7 definition of recruitment, 408 don't be selective in, 234, 418 failure to recruit and train new people, what it leads to, 423 fast flow hiring, 234, 418 fully formed org in a heavily populated location would need hundreds of staff, 234, 418 HCO has recruitment, 408 incorrectly done by using the production area as the recruitment pool, 323 never recruit with promise of free courses or auditing, 233,417 only orgs with restricted hiring or recruiting give trouble, 234, 418 recruit or hire somebody to be part of the team, 233, 417 truthfully stated scene and, 49 using the org itself as a source of personnel, effect of, 408 using the wrong personnel pools, 178 usual actions on, 461 when men will become part of the most onerous and dangerous groups imaginable, 49 with a flow of people the best move on up, the worst, if any, drop off, 234, 418 reformer, applying fixed or wrong ideals to scene, 29 refunds, undelivered services increasing chance of, 292, 440 Registrar(s), Reg, every completion gets routed to, 294, 442 re-sign-up line and, 293-294, 441-442 sequence in which various Registrar posts are manned up, 429 related facts known, as a pluspoint, 115 relay points, evaluation by, 87 SUBJECT INDEX reliable source(s), data collection and, 18 description, 20 fixed idea and, 24 intelligence services and, 18 Philby and, 18, 20 psychiatrists as, 20 removal, replacing the person who cannot be hatted, 315 repair, False Data Stripping and, 269 org repair, 348 report(s)(ing), always a question as to their truth, 70 are summaries of areas, people, situations or condi tions, 196 data an executive wants is in statistics, reports and briefings, 196 false report; see false report intelligence systems, use of reports, 70 Knowledge Report; see Knowledge Report multiple report; see multiple report out-policy, reporting of, 377 pathetic reliance on, 70 prejudices and, 42 quantity of data poured in is not any guarantee of understanding, 16 requiring 1000 reports a week would not obtain much information, 16 subject to outpoints, 42 surveyed for outpoints, 70 reporter(s); see also newspaperman as a spectator, 476 possible ideal scene and statistic for a, 49 sent to collect information, 16 repute, org in bad repute for nondelivery, 173 re-sign(s), re-sign-up(s), re-sign-up line, brings further income, 293, 441 certificates and, 293, 441 completions and, 293-294, 441-442 definition of re-sign-ups, 288, 436 key to org's prosperity, 293, 441 Registrar and, 293-294, 441-442 Service Product Officer and, 288, 293, 436, 441 resistance, cycle of inclusion and. 428 resource(s), belongs just above handling on the eval form, 139 bright idea and, 73, 139 evaluations and, 107, 128, 139 examining resources, 139 handling and, 35-36, 73, 128, 139 overt products waste resources, 275 play a part in getting the solution into effect, 45 preserving or acquiring resources, 139 Service Product Officer, his Org Officer and, 292, 440 sometimes turn out not what they seemed, 139 used to move the existing scene toward the ideal scene, 77 what can you do with what you've got? 128 respect, competence and, 457 confidence and, 457 description, 457 when a person is respected and when he isn't, 457 responsibility, responsible, evaluator who is afraid to take responsibility for con sequences if wrong, 86, 222 stopping attacks by widening one's zone of, 476 result, data and situation analysis is an instant result, 15 retrain, instruct, cram and, 163 retread, instruct, cram, retread, 165, 184 551 reversion, revert(ing), if you can't find the Why, you revert, 123 one does not achieve a reversion to the ideal by turning back the clock, 40 review, evaluations and, 74, 110, 121, 135 heart of Review is humility, 75 reason for, 122 wrong Why and, 74, 122 revolt(s); see also revolution; riots; violence; war are protests against idle status, 51 black propaganda and, 26 definition, 40 departure from ideal scene and. 40 injustices and, 382 Kerensky revolt, 40 manned by people who have been excluded out, 341 society and, 40 Spanish and, 358 sympathy with abused winds up in, 350 welfare program causing, 329 revolution(s); see also revolt; riots; violence; war French Revolution, 40 how violent revolution comes about, 40 Russia and, 359 Russian 1917 revolution, 40 stem directly from use of opinion and neglect of statistics, 5 1 when it's no good having a, 40 revolutionary, revolutionaries, history and "progress" and, 39 ideal scene and, 39 what he is usually doing, 39 right, what it takes to make an org go right, 475 riots, national riots, what they are, 320 robot, can't handle livingness, 354 robot civilizations, 354 robot orgs, 354 role, any type of role requires individual and team training, 384 Roman Catholic Church, only began to fail when it began to exclude, 383 worked on the theory that Man should be kept ignorant, 8 Roman Empire, unhatted leaders and, 337 Romanoffs, 351 Rome, riots of ancient Rome, 206 Rousseau, Jean Jacques, 40 route(s); see also line; organization form are directions to go, not orders to handle, 354 description, 354 Esto having staff member follow routes of things that should come to him, 217 how a route and handling begins, develops and continues, 354 is only the agreed upon procedure, 354 slave societies and, 354 routing(s); see also channel; flow; line confusing comm line with command line, 195, 196 confusion and, 236 how HCO allows routing to occur, 408 how Service Product Officer speeds up routing, 292, 440 necessity of, 236 nonuniform or slow routing interferes with the product, 292, 440 org board and, 316, 319 Org Officer and, 292, 440 Reception and, 236 SUBJECT INDEX routing form(s), definition, 290, 438 Estos and, 178 flow of org lines and, 290, 438 often carry a particle into org but not out, 236 org form and, 236 put edges on invisible lines, 178 Reception and, 236 Service Product Officer's Org Officer and, 290, 438 what must be listed on, 290, 438 ruddy rods, 31 rudiments, False Data Stripping and, 269 rumors, accepted as evidence, 382 Russia, Russian, country most interested in fomenting US civil com motion, 44 her product was and is revolution, 359 ideal scene of, 73 morale of, 351 1917 revolution, 40 outpoints abound, 28 passenger vacation cruise liner example, 28 Pavlov and Russian communist "mental health," 64 Philby and, 18, 20 revolt and, 351 their main problem, 359 what began the downfall of Imperial Russia, 370 why Russia will never have to fight an atomic war, 44 sailor, spotting outpoints, 22 Saint Elizabeth's insane asylum, 3 Saint Hill, overpaying creditors, 186 salary; see pay sale(s), sell(ing); see also delivery anything must be sold for a price comparable to its value in the eyes of the purchaser, 387 Call-in Units and, 292-293, 440-441 clumsy or nonfunctioning sales activities penalize producers and consumers, 381 costing, pricing and, 387 deliver in quality what you sell, 412 economics greatly affect selling, 387 hard to sell what isn't promoted and can't be deliv ered, 387 impeding of product distribution to potential cus tomers as a third dynamic psychosis, 381 inability to sell what is produced, 381 is a skilled action, 388 list of some of the sales actions and lines in an org, 292,440 sales lines, what they consist of, 292, 440 salesman and, 388 Sanity Scale and, 380, 381, 387-388 Service Product Officer actions in the sales area, 440 salesman, what skill of salesman is devoted to, 388 sane, sanity, accurate observation and, 24 answer to sane org and sane society, 411 anything survives better when sane, 27 are constructive, 405 definition of sanity, 3, 5, 7, 24 definition of sanity in an organization or individual, 43 difference between sane and insane, 393 direct index of, 399 environmental challenge and, 27 establishing sane groups or individuals, 43 sane, sanity (cont.) fixed ideas and, 24 group sanity, 42, 380, 383 hattedness is a basic of third dynamic sanity, 171 how one can analyze for a sane ideal, 25 how to find what is sane in a scene, 27 how to gradually lift any situation up to sanity and survival, 27 if the ideal is one that forwards the purpose, it will pass for sane, 25 is ability to recognize differences, similarities and identities, 3, 5, 7 less chance of sane men being shot or destroyed, 27 Man and his leaders are something less than sane, 43 measuring or re-establishing relative sanity in groups or individuals, 43 motive and, 405 normal improvement is accepted as sane, 26 observer has to be sane to sanely observe, 24 one cannot tell difference between sane and insane by behavior, 393 organizing and, 360 outpoints and third dynamic sanity, 61 person who feels queasy about his sanity doesn't dare look at outpoints or confront and use illogic, 99 producer has stake in maintaining sanity of scene in which he is operating, 407 psychiatrist and, 24 sane group controlling their environment, 394 sane has come to mean "conservative" or "cautious," 24 sane people make things go right, 393 sane scene, description, 26 Sanity Scale and group sanity, 380 survival and, 27, 393 things only go sane when facts and situations are in view, 146 third dynamic sanity, what it depends upon, 54 way to full sanity, 99 what it consists of, 405 Sanity Scale, Admin Scale and, 380 points of, 380 scene, ability to spot illogics in a known scene, 32 applying fixed or wrong ideals to, 29 awareness that something is wrong with a, 39 biggest "omitted data" would be the whole scene, 30 composed of spaces and objects and people, 180 depicted in newspapers, 26 difference between ideal scene and practical scene, 25 Esto is looking to see the scene and find the WHY and establish, 182 evaluator who doesn't know the, 85, 221 example of sending a farmer to sea, 22 executive, scene of an, 197 existing scene; see existing scene familiarity with the, 22 for one cultural period is not the scene for another, 33 heart of Program is knowing the, 75 how a person can miss most of the outpoints in a, 30 how to find what is sane in a, 27 ideal scene; see ideal scene if wholly unknown, one doesn't know what data belongs to it, 31 is in the hats or lack of them, is on the org board or lack of it, 180 is right before one's eyes, 180 knowledge of the, 33 lack of familiarity with the, 22-23 local environment and, 87 look don't listen, 180 552 SUBJECT INDEX scene (cont.) missing scene, 30 outpoints compare to the ideal for that particular scene, 29 plane upon which the scene exists, 87 reason one cannot easily spot outpoints in a, 22 seeing something wrong without seeking to correct it, 39 separating the data in the scene into similar groups, 32 sorting outpoints into principal areas of the, 14 statistic as a vital indicator of the, 426 surrounding area to the scene being evaluated, 87 there are two scenes, 38 to adjust a scene you have to look at it, 181 two areas not likely to get much attention from the evaluator, 87 upper stages of authority under which the scene re acts, 87 schedule(s), scheduling, courses and, 225 Esto and, 160, 225, 238 exercise and, 160 fault in not allowing any slack between two time points, 239 governments and, 238 how to make real schedules, 239 if unreal or too complex it will not be kept, 239 importance of, in orgs which handle bodies, 238 lines and, 238, 239 management orgs run very raggedly on, 239 org form and, 238-239 Supervisor tech and, 225 those parts of org engaged upon similar functions must be on the same schedule, 238 use and function of, 160, 238 when they are a waste of time, 239 schizophrenia, Esto and, 200 examples, 200 society and, 200 staff members and, 200 what it is, 200 scholarship(s), every full scholarship ever given by an org wound up in a messy scene, 206 limitation on, 334 termination date of those outstanding, 334 scientific methodology, investigatory procedure and, 57 scientist, true scientist doesn't fixate on one idea, 84 Scientologist, field Scientologist should have a hat, 329 Scientology, attacks; see attacks death camp organizations of psychiatry vs., 383 discussions with persons opposing Scientology, 487 enemy, how we get an, 486 Guardian Office, handling the public and indispensa bility of Scientology, 134 has no laborers in its orgs, 354 how we'll win, 476 security (cont.) making insecure person retaining a post makes p self- determinism, happines ism, production and p selling; see sales semantics, definition, 3 Korzybski and, 3 senior(s); see also executive by implication an order 367 hat knock-off from inter Knowledge Report on s 465 lines and terminals bein senior, 465 overload of seniors, usu responsible that every ji 328 Service Product Officer going into their areas, untrained senior causing who doesn't make sure 273 sequence(s), altered sequence; see alt any activity has a sequer basic outness is no sequ( be-do- have and, 358-3M consequence and, 60 correct sequence; see cor criminals can't think in, definition, 59 disassociation and, 59 discoveries are the end investigatory actions, drilling of sequences of events in correct sequen examples of sequences o fixed ideas and, 59 how to improve ability t illogical sequence is unc incorrect sequence of sit investigations conducted like a ball bouncing dow major sequences and prc one that isn't but is thou 60 out of sequence; see out out sequence and omitt faults in programs an particles and, 317 people dub-in a missing production sequences an product sequence necess thinking in, 60 trouble in visualizing sec why people easily buy d most effective way of guaranteeing expansion of, 301 serviCe(s); see also delivery reason we are fought, 486 crew forcing service, 465 system used to make discoveries of, 57 taking over the whole field of mental healing, 476 VFP of an org or management unit in, 451 secretary; see division head section, not producing something valuable enough to interchange will not be supported for long, 407 section officer, is the Product Officer of that section, 153 security, insecurity; see insecurity 553 deliver service to the public, 288, 436 it is losses on service that keep public away, org income down and staff pay low, 293, 441 purpose of an organization and, 288, 436 quality of, 465 Service Product Officer and, 287-289, 292-294, 435-437,440-442 service to public is the reason the org is there, 293, 441 undelivered services to public can mess up a field and increase chance of refunds, 292, 440 SUBJECT INDEX Service/Call-in Committee, reference, 287, 435 service facsimiles, false data and, 265 service organization(s), amount of hatting required by a, 238 handles bodies, 238 importance of schedules in, 238 management org vs., 238 Service Product Officer, advises seniors that he is going into their areas, 289, 437 alert line with public, 293, 441 authority of, 289, 437 battle planning and, 290, 438 call-in functions and, 292, 440 Call-in Units and, 292-293, 440-441 CO/ED is his direct senior, 287, 435 comes up with big ideas, 289, 437 completions and, 288, 436 concentrates on resources that already exist, 292, 440 concerned with promotion, sales, call-in, delivery and re-sign, 290, 438 coordinates flow of products from division to divi sion, 289, 437 creating a team and, 290, 438 debug tech used by, 289, 437 delivery and, 293, 441 duties and responsibilities of, 288-290, 436-438 ensures org is accomplishing its purpose. 288, 436 ensures tech lines are fast, 293, 441 Esto tech and, 287, 288, 294, 435, 436 example of how he functions, 289, 437 FEBC tapes and, 288, 436 gets seniors to handle their juniors so a product is gotten, 289, 437 how he can lose his effectiveness, 294, 442 how he moves through the org, 290, 438 important parts of hat, 288, 436 is not an "expeditor" for CO/ED, 289, 437 is there to ensure entire machine runs, 294, 442 lines and, 290, 438 makes difference between good org and booming org, 294,442 must ensure others get the work done, 289, 437 must know where product is to come from and where it is to go, 290, 438 must not get wrapped up in one area while neglecting others, 290, 438 names, wants and gets products, 288, 436 not an "information courier" or "data gatherer," 290, 438 not his duty to man and hat org, 294, 442 operating procedure is products, products, products, 292,440 organizing is handled by his Org Officer, 288, 436 org board position, 287, 435 Org Officer and, 288-290, 292, 294, 436-438, 440, 442 pitfalls of, 294, 442 policing of org routing lines, 292, 440 primary duty of, 293, 441 Product/Org Officer system and, 287-289, 435-437 promotion and, 288, 290-292, 436, 438-440 references, 287, 435 re-sign-up and, 293, 441 routing forms and, 290, 438 sales area and, 292, 440 sequence of actions of, 290, 438 sets pace of org's production and morale, 290, 438 solely interested in products, 288, 436 some of the actions and lines to be product officered by, 293, 441 speeds up routing, 292, 440 statistics for, 288, 436 Service Product Officer (cont.) study recommended for, 288, 436 unsticks flows and gets them moving, 289, 437 VFPs of, 287, 435 what he has to know, 290, 438 what he is not, 294, 442 Ship Programs Chief Flag, 243 shock, executive going into shock, 216 symptom of no confront, 216 shoe store example, 40, 47 show, get the show on the road, 242, 421 sight, shut off by misunderstood words, 260 similarities are similar, as a pluspoint, 115 similarity, similarities, similar, ability to recognize differences, similarities and iden tities, 3, 5, 7 assumed similarities are not similar or same class of thing, outpoint, 11 considering basics to be merely similar to incidental remarks, 5 definition of similar, 3 single-hand(ing); see also cope; Phase 1 definition, 336 how it comes about, 336~337 not knowing how to organize and, 258 oddity of, 337 Product Officer and, 258 right answer is single-hand while you train up your people, 338 when one will wind up single-handing, 338 why single-handing from the top occurs, 430 sit; see situation Sitting Bull, 140 situation(s), sit, added data masking a real situation, 96 adequate data and, 115 analysis; see situation analysis art of evaluation lies in finding situations, 98 attaining right answers to, 13 backwards eval done without any situation in mind, 140 bad situations, 69-70, 119 can change, 116 cannot be handled well unless a real Why is found, 82 clouding up a situation with PR, 122 collapsing situation is forecast by outpoints in its data, 26 "coming to notice," 69 correction, 108 correct target and, 115 data analysis and, 12, 36, 77 data and, 70 Data Series 1 1-steps, 35 definition, 15, 34, 35, 69, 77, 90, 92, Ill, 119, 403 detecting, handling or remedying of, 37 deteriorating due to wrong Why, 74 determining the, 119 do not be thrown off a sit you are sure exists, 72 drills to gain skill in sorting out the data of a, 10 English has several meanings for, 34 ethics situations, 127 evaluation and, 69, 77, 116, 119, 146 example, 34~35 example of data and situation errors, 21 exists whether it is handled or not, 35 factors that form the core of all organizational situa tions, 403 failing to use data trail to find, 108 finding a, 35, 93, 98, 108, Ill, 119 554 [pic] SUBJECT INDEX situation(s), sit (cont.) finding out what's wrong, 14 finding the WHY of situations that won't resolve, 147 find the situation area from stats, 93 find the situation from data files, 93 first step of evaluation is noting a situation exists, 69 five primary ways for a relay of information or a situation to become illogical, 9 from the statistical trail or the gross outpoint trail one can locate a, 137 getting mired into situations, 36 getting the situation is a common bug, 90 good situations, 69-70, 119 handled with standard admin, 396 have to be handled fast, 75 highly general "situation," 108 how one can cease to be the effect of unwanted situa tions, 54 ideal scene and, 34, 37, 73, 77, 90, 111 ideal scene or situation, effect of not knowing the, 22 if ideal scene and situation are correct, you can find the real Why, 114 if you find an outpoint, you're into evaluating a, 121 inactive Whos causing, 117 indicator and, 17, 119 insufficiently broad situation, 106 is something that affects stats or survival of the org, 92 is something that applies to survival, 119 is the most major departure from the ideal scene, 90, ill lifting any situation up to sanity and survival, 27 looking at all the stats, 72 major reason one can lose one's way in handling a, 45 military, political and PR situations, etc., are handled all in the same way, 15 missing all the real situations, 92 multiple situations, 92 no evaluation is done where there is no, 89 no situation, 106, 119, 122 no situation, trying to find Whys in, 122 observation and, 69 often so big and so appalling one can feel incapable, 36 one can confront real situations better than imaginary fantasies, 146 outpoints and, 92, 98, 137 pluspoints and, 27, 83 probably the hardest meaning to get across is the definition of, 34 program compliance and, 74 pulling strings and finding situations, 98 reasonableness and finding situations, 98 relay points of difficulties that produce situations, 87 resolving a, 37 Situations 1-14 of Esto Series 16, 215 statistics are leaders in pointing the way to, 98 studying and isolating the principles that make a situation illogical, 12 successes come from anticipating the situation and handling it, 398 supported by statistics, 71 there is generally a situation underlying a series of outpoints, 137 things only go sane when facts and situations are in view, 146 tick-tock from one situation to another, 133 too narrow a, 80 to some a despatch is a, 34 to some a small error is a, 34 trouble finding situations means one of three things, 98 555 situation(s), sit (cont.) usual error in viewing situations, 58 very few are caused by active Whos, 117 when proceeding to the most major situation, go big, 35 when you have a situation and not a Why, 92 where you find outpoints you will there also find a, 98 Why found was actually the situation, 108 why individual org situations do not get spotted or evaluated, 92 why it is better to have real situations in clear view, 146 Whys and, 92 worsened by solving wrong problem, 404 wrong Why and, 74 you can't substitute a situation for a Why, 109 you can't substitute stats for a, 109 situation analysis, situation analyzing; see also analysis; evaluation accurate observation and, 23 correct sequence of, 17 data analysis and, 14 examples, 14, 114 fundamental outpoints required in, 59-61 how we obtain an analysis of the situation, 14 incorrect sequence of, 17 indicators and, 17 instant result and, 15 majority of outpoints will appear in one area, 14 normal admin flows contain enough data to do a data and situation analysis, 17 one assigns the outpoints to the whole as a, 15 only indicates area that has to be closely inspected and handled, 17 procedure,14 sorting outpoints into principal areas of the scene, 14 visible manifestation which tells when a situation analysis should be done, 17 whole reason one is done is to predict, 52 skill(s); see also ability evaluation and, 119 basic skill behind any intelligent action, 54 sky blue lampblack, 31 slave societies, are composed only of routes and unthinking terminals, 354 Slobovians, 123 sloth, morale and, 391 slovenliness, badly organized group and, 457 slump(s); see contraction; down statistics; failure smog, Los Angeles and, 30 socialism, ignorance of VFPs in a, 372 finance and, 390 question of how does it support itself, 345 socialists, say future must be reckoned with, 111 social scene, why it would continue to be a mess, 51 social scientist, fixed ideas and, 24 social subjects, are based on principle of VFP, 405 social welfare, what would probably resolve it, 46 society, societies; see also civilization. culture; group; Man; third dynamic answer to a sane society, 411 de-aberrating the bulk of crime out of, 411 destructive impulses of about 10 or 15% of, 383 false data and, 262, 263 GI push in, 424-425 group insanities and, 382 groups and social catastrophes or upheavals, 398 ideal scene of, 38 SUBJECT INDEX society, societies (cont.) Keynesian economics and unhappiness and tumult in, 46 led astray by crackpot economics, 450 machine age and making society go, 450 painting, writing, music, all have positive roles in a, 50 personal production, standard of living and, 450 revolt and, 40 Sanity Scale and, 380 schizophrenia and, 200 slave societies are composed only of routes and un thinking terminals, 354 sooner or later the books get balanced in, 390 spectatorism and, 476 successful organizations fought by society's fancied rulers or enemies, 398 target of justice is establishment of a sane society, 391 tends to confuse and unstabilize persons, 410 ten points most aberrated in the, 323 when it conceives its VFP to be dead men, 371 why communism is unlikely to produce a good soci ety, 367 Socrates, semantics and, 3 thesis-antithesis-synthesis philosophical equation. 264 solution(s), did they work? 396 dreaming up new solutions not in policy, what it usually comes from, 165 for every correct solution there can be an infinity of wrong solutions, 396 how one comes up with insane solutions, 5 just because the situation is big is no real reason the solution must be, 35 space(s) (cont.) ideal org and, 118 must be utilized, 386 must know VFPs of activity to do al requirements of, and factors involve to have any form at all an org must whole design of space and flows must bodies, 237 Spain, Spanish, officials are stuck in Be, 358 peasant vs. officials, 358 revolts and, 358 revolution, 369 status in, 51 Sparta, money and, 63 specialist(s); see also expert each staff member is a, 240, 419 example, 240, 419-420 grouped in departments which have c common, 240, 419 production and, 240, 419 spectator(s), spectatorism, becoming a, 476 common in society today, 476 definition of OT vs., 476 targets vs., 476 speed, has a price, 125 of action determines degree of loss o of evaluation, 130 training and, 384 spirit; see thetan spirit, lack of team spirit, 375 SPO; see Service Product Officer lots of unsolvable problems in the area, handling, 285 spy(ing), espionage; see also intelligence not doing the usual resulted in desperate solutions, 461 resources and, 45 standard organizing and correct solutions, 396-397 test of all administrative solutions, 396 unusual solution, backlog caused by, 462 weird "solutions," 4 work on gradient scales, 35 solvency, cannot take more out of something than is in it, 4 debug tech and, 271 fact that something is actually operating and solvent can outweigh untested advantages of changing it, 25 insolvency; see insolvency saving things into, 390 turning insolvency into solvency, 271 when solvency becomes real, 390 Sophist(s), only Greek school of philosophy that dealt with illogic, 99 semantics and, 3 sound, shut off by Mis-U words, 260 source, correct source is a pluspoint, 97, 115 SP; see suppressive person space(s), as an essential of org form, 235 enough space in which to train, process and adminis trate without crowding, 118 flow lines and, 235 has to be big enough for traffic volume it has to handle, 235 HCO has designating of spaces in org, 408 holding one's position in, 410 556 countries that spend most on espionage are in the most trouble, 16 evaluation and, 119 Germans had their whole population spying, 16 has no part in application of eval tech, 119 nations and, 16 Philby as Russian spy, 18 Time magazine credentials used for government spy ing, 49 two Japanese maxims on, 16 what happened to Japan and Germany, 16 spy networks, maintained at huge expense, 16 squad mentality, communism is based on, 367 squirrel, description of squirrel administrators, 396, 398 factors that bring a group toward squirrel admin, 398 squirrel auditing, definition, I squirrel third dynamic tech, I stability, stable, flow items and stable items, 317 flows can only occur when terminals are rock steady and stable, 408 flubbed hatting unstabilizing areas, 410 hatting and, 410-411 having a hat makes person more stable, 410 modern society tends to confuse and unstabilize per sons with its hectic pace, 410 musical chairs and, 410 why an activity has to have stable points that do not flow, 317 with the ability to learn comes stability and the production of valuable products, 269 stable terminal(s); see also terminal communication cannot occur without, 408 correct sequence of actions and, 317 SUBJECT INDEX staff, staff member(s), personnel; see also post; terminal aberration vs. doing work, 199 absence of altitude, handling, 282 absence of hatting, handling, 281 amount needed, 234, 418 apprenticeship system, 385 are considered Product 2 and 4 personnel by Esto, 153 as a drifting mob, 465 as individuals do the work of an organization, 354 busy but producing nothing, handling, 278 can be called back to a post for next two years, 463 cannot state what the relationship is between each of his tools and his product, handling, 298, 446 can't get out the products expected of him, handling, 278 cases on post, staff must not have, 202 choosing personnel by experience with them, 6 confidence vs. no confidence by a group in a team member, 457 counter-intention, handling, 285 creating problems and demanding solutions to them, handling, 275, 285 daily pounded with false economic data, 449 debugging personnel problems, 273, 281 demanding orders from top management, 365 demands for personnel, handling, 230, 414 deputy every post and newly deputy them when promotions occur, 385 deputy system, economics of, 385 dev-t log kept by, 161 dev-t pack, staff checking out on, 161 doesn't attend study, handling, 281 doesn't know the basic actions necessary to get out his product, handling, 298, 446 doesn't know what his post or job is, handling, 297, 445 doesn't know what organization he's in, handling, 297,445 doesn't know what the raw materials of his post are, handling, 298, 446 doesn't put things back after using or can't find things readily, handling, 299, 447 doing a job that is not doing what he is doing, 199 doing what he is doing, 199 duplicating functions, 395 each is a specialist in one or more similar functions, 240,419 employment of personnel; see hiring; recruiting evaluating a personnel scene, 128 executive providing hats and programs for, 338 executive's VFP and, 338 Field Staff Member; see Field Staff Member forcing performance of duty and service, 465 free service and, 334 functions below a personnel on an org board are the responsibility of that personnel, 331 gets the job done of his own post, his department and the whole organization, 355 gotten producing what he is supposed to produce in some volume at once, 161 green crew member and org board, 465 handling PTS and out-ethics personnel, 246 has no collection of references or library for his post, handling, 299, 447 has no specific place for supplies, handling, 299, 447 has no system for locating things, handling, 299, 447 hat; see hat hat knocked off if you find wrong product for a post, 209 hatting; see hatting; training hiring; see hiring; recruiting 557 staff, staff member(s), personnel (cont.) how to hold your job, 355 if he isn't doing what he is doing, he is doing something else, 203 inability to communicate, handling, 282 inaction, usual reason for, 170 industriousness of staff makes the difference between the beans in and beans out, 390 in motion, not standing about, 118 keeping a good mock-up in people, offices, classrooms, quarters, 356 keep your desk and your mest neat, 356 knowledge of lines and hats, 465 knowledge of VFPs required to assign, 372 Knowledge Reports, use of, 465 lack of interest or no interest, 280 lack of knowledge of products, 171 lack of organization, handling, 276, 286 lack of technical know-how, handling, 282 lines and terminals being in depends on the, 465 lines, hats and, 403-404, 465 list of things that could be standing in the way of production, 278 misses obvious outpoints by having no idea of how a real org should run, 22 most common failure of, 256 must exist and be functional to get production, 404 must know subproducts in order to attain a GDS, 433 necessity level can be raised high, 202 never unmock working installations, 423 no idea at all that products should be gotten out, handling,283 no idea of the product, handling, 284 non-Scientology staff member of an org, 355 nonutilized personnel, definition of, 329 not knowing subproducts which make up a GDS, results of, 431 not organizing any corner of his area or work, handling, 261, 276 on post without a hat cannot be expected to be paid, 463 operational, 1-78 org board, staff knowledge of, 333 org board weaknesses of, 171 Org Officer and Qual worry about staff member's MUs, 289, 437 other-intentionedness, handling, 285 OT Scale and, 476-477 out-ethics, handling, 275, 284 pay; see pay people who don't get products have low morale, 278 people who have to have before they can do, 281 personal quarters are a mess, handling, 299, 447 persons not grooved in on new posts before being asked to act have a high confusion level, 310 person who cannot be hatted at all has false data, 273 person with no post is quite miserable, 342 planner, command or policy-making personnel who cannot use the Data Series, 148 pretesting personnel for ability to observe and conceive differences, similarities and identities, 7 production; see production PTS and out-ethics personnel, 246 recruiting; see recruiting requiring orders, 170 Sanity Scale and, 380-391 scarcity of personnel, handling, 281 schizophrenia and, 200 senior who doesn't make sure his staff puts in study time off production hours, 273 service quality, cleanliness, production and prosperity depends upon a, 465 SUBJECT INDEX staff, staff member(s), personnel (cont.) setting their own policy, results of, 365 Situations 1-14 of Esto Series 16, 215-218 soft individual, 457 standard of living of, 451 subjected to bad programs, 79 standard of living (cont.) products and, 450 what it is determined by, 451 why one must produce in ex. standard organizing, correct solu takes a firmly hatted staff to handle scene on the standard tech, expansion and, 41 planet, 460 Stanislavski, Konstantin, 263 taking orders from anyone, 171 stat(s); see statistic technology is a subdivision of hats and personnel, 403 state(s); see also country that hasn't any idea of how a real org should run, 22 moneyless state, 372 those who need continual pushing around or round- prediction and, 52 ing up, 178 tools of his post and, 298, 446 total effect person, 476 training; see hatting; training trouble from those who aren't trained, 384 trouble with personnel handled by straightening out the complement, 247 unhattedness of staff, how to determine, 171 utilization of, 381, 386 wanting the product, 257 waste of, 329 wears not just his own hat but every hat in the organi zation, 355 what is your job, 355 when a person is respected and when he isn't, 457 when he is said to be hatted, 240, 419 when persons can be considered personnel, 403 who to contact when personnel are wanted, 469 won't complete a cycle of action, handling, 274, 283 won't stay hatted unless hatted to produce, 171 Staff Section Officer, sequence in which it is manned up, 429 Staff Status 1, person who doesn't attain Staff Status One and Two, handling, 233, 417 time limits on how long it takes to do, 233, 417 Staff Status 11, person who doesn't attain Staff Status One and Two, handling,233,417 time limits on how long it takes to do, 233, 417 Stalinism, 370 standard(s), attainment of one's standards, 392 definition, 392 environmental control and, 392 there are standard ways to do things, 463 when in doubt do the usual, the routine, the standard, 461 standard administration, definition, 396 expansion and, 412 first the data has to exist, be available and known, 397 is the key to competence and successes in an org, 398 situations and, 396 solutions that work and, 396 squirrel admin vs., 397 why it's sometimes not used, 397 standard of living, applies to the individual as well as the team, 449 definition, 449 economics and, 449-451 environment and, 449 excess production is never less than 5X minimum, 449 group and, 450 how it is depressed in the group or team, 450 how to make an acceptable one, 450 machines and, 450 overt products and, 450 production and, 449 558 what the "thinking" of heads of states is based on, 3 statistic(s), stat(s), Admin Scale and, 376 are the only sound measure of any production or any job or any activity, 41 as an outpoint, 52 backlog and, 84 can be compared to each other and often lead directly to a Why, 71 can be estimated by the scene itself, 71 CIA and, 71 commando battalion statistic, 41-42 completed cycles of action and, 426 completions; see completions data analysis and, 77 data an executive wants is in statistics, reports and briefings, 196 date coincidence, 126 datum most easily kept clean of outpoints is, 42 definition, 47, 77, 427 departure seen because the statistic drops, 42 disasters and, 42 dominant factors in an evaluation, 137 do not be thrown off a situation you are sure exists without looking at all the, 72 do not give a Why or recommend handling without inspecting the, 72 don't act without statistical data, 71 down statistic; see down statistic downtrends and uptrends, how they occur, 393 each part of a broad group has its own, 50 ethics type stats, 214 evaluations and, 71 evaluator who doesn't know how to read stats so doesn't know where to begin, 85, 221 examples of test ideal scenes and test statistics, 47 expansion; see expansion external actions don't affect them, 130 find the situation area from, 93 first indicator is usually stats, 126 first outpoint usually occurs in, 126 from the statistical trail or the gross outpoint trail one can locate a situation, 137 getting a stat up, 426 give an idea of ideal scene, 84 gross divisional statistic; see gross divisional statistic group sanity and, 42 group without a, 42 high stats, what they are made from, 138 how statistic itself can bring about a departure, 41 how to demand that stats rise, 427 how to get stats which actually indicate that produc tion and prosperity are occurring, 426 ideal scene and, 45-49 ideal scene having a production statistic, 41, 47 if org is well established, stats will go up, 149 include policy outnesses as part of all statistical evalu ations, 376 independent continuing survey of production or lack of it, 77 SUBJECT INDEX statistic(s), stat(s) (cont.) indicator, statistic as an, 424, 426 in setting a statistic one has to outguess all efforts to falsify it, 47 internally caused, 130 is a stable point, 47, 51-52 is a tight reality, a stable point, which is to measure any departure from the ideal scene, 47 just the fact that an org's stats are down is an out point, 126 lack of an ideal scene and a correct statistic, 42 low stat ceiling caused by line design, 402 managing by stats, 51, 427 mere explanation and, 62 monitor any new policy against statistics, 376 most evals begin on basis of, 137 most reliable datum available, 42 Mr. Stat Faker, 425 Mr. Stat Ignorer, 425 Mr. Stat Pusher, 425 must reflect actual desired product, 84 oddity noticed in the, 126 one always runs by statistics where these are valid, 84 one either has a numerical statistic or a direct obser vation, 71 ordering an area to get the stats up, effect of, 424 planet, nation, social groups, businesses, all their parts and the individual have their, 42 pointing the way to situations, 98 product is always suspect when stats are down or lines tangle, 213 product of a hat can be represented as a, 325 Product Officer hatting, effects of on stats, 215 product officering GI only, results of on stats, 255 product's relationship to, 427 prosperity; see prosperity psychiatric and psychological statistics, 44 PTS and, 246 read in conjunction with other statistics, 137 real Why and, 62 reason for lack of prosperity in an org is internal, 149 recoveries come from finding the real Why and cor recting it, 63 reflecting production, 196, 481 reporter and, 49 second biggest outpoint would be a correct statistic for the ideal scene, 52 single most destructive action to an org's stats, 423 situations and data trails are supported by, 71 stat push as an aberration, 424 stat push clarified, 427 subproducts, products and, 427 success; see success survival potential measured by, 49 undeserved status is a false statistic, 51 use of, 52 US Senate and House, statistic of, 45 US welfare and social scene, statistics of, 44 validity of a, 84 verification of stats as a criterion for eval criticism, 106 viability and, 50 wars and revolutions stem from neglect of, 51 we can cause stats at will, 130 what it means if one can9t figure out a statistic for an ideal scene, 47 when you push the indicator you do not obtain the object it represents, 424 why activity or subactivity must be correctly stati cized, 41 why they are separate from data files, 126 wrong stat, debugging a, 274, 283 559 statistic(s), stat(s) (cont.) wrong stats assigned to the ideal scene will wreck it, 47 wrong Why and, 62 you can't ask for a number, you can and must ask for a something, 427 you can't substitute stats for a situation, 109 statistic(al) analysis, stat analysis; see also gross divisional statistic analysis evaluation and, 90 purpose of, 92 status, in Spain, 51 revolts are protests against idle status, 51 undeserved status is a false statistic, 51 Stieber, William, 51 stop(s); see also bug blowing off a person's stops, 482 blowing stops by rekindling the failed purpose, 476 dramatization of stopped purposes. 486 failed purposes and, 476, 486 "freedom stopper," 486 people thinking only in terms of stops, 482 preventing stops, 320 Straightwire, description, 265 False Data Stripping and, 265 locks and, 265 when overdone it can key in underlying engrams. 265 why it is called Straightwire, 265 strength; see also power organization and the secret of a group's strength, 352 what it consists of in the individual, 68 string pulling; see also inspection; investigation data and, 70 definition of "pull a few strings," 98 examples, 70-71 Strong, George Veazey, 21 stuck picture, failed purpose and, 475 student(s); see also study; training application; see application bogged student, 226 educated far from reality, 30 F/Ning student, 226 graduating all on fire to audit, 118 inability to learn and apply, handling, 269 needs a student hat, 384 program for student who cannot grasp or retain data of Data Series, 66 why some students have trouble with algebra, 31 study(ing); see also course; education; batting; learning; student; training application; see application evaluator inability to study or learn the materials, 85, 221 executives and study time, 216-217 handling for people who don't go to study, 281, 471 he cannot think with the data and it does not seem to apply, handling, 266 inability to learn and apply, handling, 269 incomplete courses and, 471 materials; see materials Mis-U can prevent a person from understanding the remainder of what is heard or written, 260 person backing off from applying data he is studying despite standard Word Clearing, handling, 266 person is not duplicating the material he has studied despite Word Clearing, handling, 266 reason misunderstood words or typographical errors were not regarded as a barrier to, 29 SUBJECT INDEX study(ing) (cont.) senior who doesn't make sure his staff puts in study time off production hours, 273 texts, choosing of, 263 there is no field in all the society where false data is not rampant, 262 third dynamic tech and subject, 2 typographical errors and, 29 when he can't seem to apply what he has "learned," suspect false data, 263 why people don't go to study, 471 why trying to teach a correct datum over a false datum on the subject does not work, 264 study technology, understanding ceases on going past a misunderstood word or concept, 361 stupidity, stupid, curing him of his additives, complexities, apathy and apparent stupidity on a subject, 265 effect of, on final product, 360 evaluator and, 86, 222 musical chairs and a stupid or suppressive person, 423 stuck flow of being sensible and sane winds up in, 131 subject(s), choosing a text on a, 263 curing him of his additives, complexities, apathy and apparent stupidity on a subject, 265 effect of Man's life span on full development of any one subject, 2 examples of false texts, 263 finding a datum of comparable magnitude to the, 12 has to have a datum or subject with which to compare it before it can be fully understood, 12 how his thinkingness locks up on the subject, 264 no Crashing Mis-Us can be found on a subject yet it is obvious they exist, handling, 266 people who don't complete cycles of action on certain subjects have a Mis-U on them, 260 sources of false data on a, 263 student or employee who cannot use a subject, 5 there is no field in all the society where false data is not rampant, 262 why getting off false data on a subject works, 264 why trying to teach a correct datum over a false datum on the subject does not work, 264 subproduct(s), by getting many exact minor products, you then can achieve the VFP, 427 can be an overt product and block final products, 272 every GDS must be broken down into, 433 every subproduct must be quotaed for a GDS quota to be attained, 433 G13Ses and, 431, 433 how to compile a subproducts list, reference, 275 poor or no final product is the compound errors in subproducts, 360 staff member not knowing subproducts which make up GDS, results of, 431 statistics, products and, 427 things get produced in a sequence of, 389 when you have hats getting out subproducts you will get the VFPs, 212 when you omit the subproducts you get no VFP, 389 where subproducts are not given a quota, quotaing a GDS fails, 431 why finance has to have a full reality on subproducts. 390 success(es), successful; see also boom; expansion; prosperity; survival; win ability to spot illogics in a known scene and, 32 Admin Scale and, 376 competence and, 398 success(es), successful (cont.) evaluation success, 104, 135 group and, 397 how our success is measured, 426 key to competence and success in an organization, 398 Man is as successful as he adjusts the environment to him, 392 org succeeds or fails to degree its individual execu tives and staff members can measure up to the OT Formula: Cause, 476 personalities who do not want success for group or org, 397 what they come from, 398 what they depend upon, 56 why Man and his activities succeed only in the pres ence of huge affluences or extraordinary personal leadership, 337 succumb; see also death; down statistic logic and illogic are the stuff of survive and succumb, 21 main points through which group succumbs, 382 third dynamic psychosis and, 382 unsuccessful actions and, 57 "suffering refines one," 43 Supercargo; see also HCO Executive Secretary HCO Exec Sec and, 250 results of lack of, 249 Supercargo-Chief Officer system, 249 Super-Literate, Course Supervisor must be a, 227 supervision, supervise(s), ability to supervise and obtain cooperation and exe cution, 100 can reassign a target, 74 evaluations and, 74, 75, 100, 104, 105 evaluation success and program supervision, 100 executive and, 197 heart of Supervise is getting it fully done, 75 personal contact and program supervision, 104, 105 responsibilities of, 74 sees that targets get done, 74 Supervisor; see Case Supervisor; Course Supervisor Supervisor tech(nology), blown students and, 227 course materials and schedules, 225 Esto and, 225 where training fails, auditing won't occur as auditors won't be able to audit, 225 supply, supplies, Esto and, 177 person on post has no specific place for supplies, handling, 299, 447 support, what is required to be entitled to support, 406 what it usually adds up to, 405 suppressive person(s); see also insane; madman; psychotic cycle of action and, 274 fogging the situation up with big PR, 122 musical chairs and, 423 SP target, example, 477 supreme test, of a thetan, 392 survey(s), finding out what must and what shouldn't be done in an area, 475 group surveys of "What policy are you operating on?" 376 hats, survey of, 170 random policy, surveys for, 376 statistics are the independent continuing survey of production or lack of it, 77 560 SUBJECT INDEX survey(s) (cont.) to get the VFPs of the group, 372 survival, survive; see also life; success; viability ability to spot illogics in a known scene and, 32 any organism or any group or any part of a group must have a potential of, 49 anything survives better when sane, 27 best chance for survival, who it goes to, 52 common denominator of life forms is, 57 common denominator to successful actions is, 57 data analysis and, 13 decline of survival is attended also by outpoints, 26 determined by the VFP there and being interchanged, 406 group survival, 393, 394, 457 groups which do not have an acceptable product are not likely to survive, 342 hatted staff and, 457 HCOBs, HCO PLs and, I how to gradually lift any situation up to sanity and, 27 individual and, I interchange and, 405 logic and, 21, 68 long-range, 405 only those who oppose their own survival resist a survival producing org, 384 organisms and organizations tend to, 26 organization and, 457 org board and, 457 performance of post duties and, 457 potential survival of the whole is an influence and limitation on its parts, 49 product of sane is, 393 real pay of an org is better personal survival and a world that can live, 384 sanity is, 27 Sanity Scale and, 382 situation is something that applies to, 119 standard of living and, 449 stuff of which it's made, 394 successful survival pattern of living, 55 survival of the fittest, 52 survival potential can be measured to considerable degree by absence of outpoints, 27 there are those who wish to survive, 21 third dynamic tech and, I to survive, organize, 345 toughness, organization and, 457 training and, 457 viability and, 49 well-organized activities survive, 457 what a group would need for infinite survival, 52 what our survival depends on, 457 what the survival of individuals in organizations depends on, 457 sympathy, effects of, 351 synthesis, definition, 264 Tammany Hall, 23 target (objective), area having the most outpoints is the target for cor rection, 14 correct target, as a pluspoint, 115 narrowing the, 57 what one has to do to get a target necessary for investigation, 57 561 target(s), targeting (on programs, projects, etc.), A=A=A and, 475 anyone doing a target must first read whole eval, 104 art type "perfection" with targets, 480 as a philosophic subject, 483, 485 as purposes, 476 bugged targets, 104, 270 complete planning and, 483 completion and, 478, 482 conditional target; see conditional target consistency and, 104 continuing targets, 479 cross orders and, 475 debugging programs or, 270, 278 distractions and, 475 done in context with the ideal scene, 104 done out of context, examples, 103-104 dones and, 478, 482 driving targets home to full completion, 478 evaluations and, 100-101, 103 evaluations and failure to obtain compliance with targets, 87 examples, 77, 223 examples of some MUST targets, 477 execution and, 481 failed purposes and, 482 false dones, 104 false reports and. 104, 475 first program target must be a production target, 133 four final targets for every evaluation, 101, 102 handling (of an eval) and, 73-74 how to prevent false dones, 105 impossible to write a pure production target, 133 inability to either set or complete targets, remedy for, 482 inconsistent targets, 106 is assigned to someone to do or to get done. 74 junior to policy, 103 learning names and types of, 485 major target; see major target may not set aside management policy or technical releases, 103, 104 must be written within the meaning of the whole evaluation, 103 no eval target is senior to official issues, 103, 104 noncompliance with vital target accomplishment, 475 not all targets are the same value or importance, 479 one has to target and direct what one is trying to build, 245 one is as OT as he can cause things, 476 only way a target can change policy, 103 operating target; see operating target out of context, 103-104 people who don't push targets are either just spectators or they are total effect, 476 people who stop targets, 482 personal contact and. 104 planning and, 483 plans and, 483-484 policy vs., 103 poor or unreal targets, 483 primary target; see primary target production as the only target type, effects of, 481 production target; see production target programs are made up of all types of targets coordinated and executed, 481 projects and, 74 purposes and, 476, 486 reason target policies and their practice are successful, 359 references, 485 repeating target, 133 SUBJECT INDEX target(s), targeting (on programs, projects, etc.) (cont.) technology, technical, tech (cont.) rising higher on OT Scale just by setting up targets and plowing them through to done, done, done, 478 setting production targets, 481 setting targets, 477 SP target, example, 477 supervision and, 74, 104 terminable targets, 133 types of, 475, 479-481, 485 "understood" targets, 479 use of, 485 values of, 479 vital target; see vital target wrong target; see wrong target tax, errors in national data collection give us war and high taxes, 21 income tax penalizes production, 381 sales taxes are almost universal, 381 teaching, why trying to teach a correct datum over a false datum on the subject does not work, 264 team; see also business; group; organization grooving in a team action, 314 lack of team spirit, 375 Service Product Officer and creating a, 290, 438 standard of living applies to the individual as well as to the, 449 teammates, confidence in, 457 tech/admin ratio, HAS and, 412 Technical Division, Tech, HGC lines, 402 pc repairs done in Tech, 402 Service Product Officer ensures Tech lines are fast, 293,441 Technical Division Establishment Officer, duties of, 152 technology, technical, tech, administrative technology; see administrative tech nology any product has its tech, 312 auditing tech and admirl policy was very nearly lost for three years, 466 debug tech; see debug tech definition of technology, 312 developing tech when it is not available for a certain job, 312 developing tech where proven tech already exists, 312 Esto tech; see Establishment Officer tech ethics was designed to keep in tech and policy, 466 evaluation is a solid brand new technology, 148 failure due to nonexistence and nonavailability of, 398 false tech, test of, 312 forces of the physical universe can be channeled and used only with, 397 group member, tech remedy for, 378 group member using tech, 394 of the mind was the missing data, 39 older technologies are being lost in modern rewrites, 381 planet's tech, quality of, 363 success of group and, 397 Supervisor technology; see Supervisor technology technology of how to train is expressed in speed of training, 384 test of real tech is does it give a product, 312 verbal tech; see verbal tech what happens when real tech is invalidated, 312 when one is uncertain, his application is uncertain, 312 telephone(s), phone(s), off-line and, 356 use of, 356 television(s), TV(s), children and, 60 false data and, 263 fixating attention and not permitting it to travel, 60 terminal(s); see also post; staff member action of putting in terminals is called establishing, 408 by hatting you give each terminal control over his portion of the line, 237 communication requires terminals, 408 definition, 235 existing to receive, change and forward particles, 353 flows can only occur when terminals are rock steady and stable, 408 internal lines and, 237 lines and, 353, 399 no confusions when lines, terminals and actions exist for each type of particle, 353 organization terminals, 353-354 org board is the pattern of the terminals and their flows, 408 org boards which only give terminals usually will not flow, 318 org form and, 235, 237 power requires steady terminals, 408 scale concerning lines and, 399 slave societies are composed only of routes and un thinking terminals, 354 stable terminal; see stable terminal whether the lines and terminals are in or not depends upon the crew, 465 text(s), textbook(s), examples of false texts, 263 false data and, 263, 269 finding a whole textbook false, 263 which ones to choose, 263 theory, theories, good blend would be theory an 30 Man gets dedicated to his o easily, 84 HCOB; see Hubbard Communications Office Bulletin therenesses, Man responds to, 59 HCO PL; see Hubbard Communications Office Pol icy Letter if it isn't written it isn't true, 272 ignorance of the technology even when available, 398 inadequate or unknown organization tech causing bad repute, 362 inadequate or unreal basic education technology causing bad repute, 362 investigatory technology; see investigatory technology is a subdivision of personnel and hats, 403 lack of technical know-how, handling, 282 not fully understood, 362, 363 562 thesis, definition, 264 thetan(s), spirit(s); see also being; individual; Man; people; preclear aberration vs. doing work, 199 holding a position in space, 410 human spirit as different from mental image pictures, 57 never really gives up, 333 Operating Thetan; see Operating Thetan supreme test of a, 392 thinks any hat is better than no hat, 329 [pic] SUBJECT INDEX thetan(s), spirit(s) (cont.) to be free is a common purpose to all thetans, 486 what the power of a thetan stems from, 410 think(ing), thought; see also logic; rationality; reason anatomy of thought, 3 associative thought, 99 being has never used illogic as a systematic tool for thinking, 99 classes of thought, 4 dealing with people who can't think, 4 defending one's areas by excluding insofar as possible adjacent areas where crippled think is rampant, 7 educating people with drills until they can think, 7 evaluation is a new way to think, 99 false data clogs up ability to think and learn, 269 he cannot think with the data and it does not seem to apply, handling, 266 inability to think with data, reason for, 263 "learn to think like an idiot," 83 modern think is to reward downstats, 381 moment you apply humanoid think to subject of evaluation, you lose, 137 need for all discipline traced back to inability to think, 7 not thinking the thought through, 7 one causes things by action, not by thinking dim thoughts, 476 one has to be able to think with outpoints, 83 one has to think in sequences to have correct se quences, 60 outpoints in own thinking, 85, 221 people who have been taught to reach irrational conclusions, 4 population that is unable to think or reason can be manipulated easily by falsehoods and wretched causes, 8 subject of plans, targets and target types is new in the realm of analyzed thought, 484 system of thinking derived from a study of psychotics, 3 thought confusions, examples, 7 using illogic as a tool of rational thinking, 99 what the "thinking" of heads of states is based on, 3 why much broken-down "think" can occur in high places, 3 you learn to think backwards and boy can you think forwards, 131 thinkingness, how thinkingness locks up on a subject, 264 think-think, misunderstoods and, 261 third dynamic; see also civilization; country; culture; group; Man; society; state any third dynamic activity can be neurotic or psy chotic, 43 changes later on the third dynamic track do not change earlier circumstances, 333 counter-policy and aberration of, 375 de-aberration of, 375 definition, 43 hattedness is a basic of third dynamic sanity, 171 policy letters and, I psychoses, examples of, 382 Sanity Scale for, 380 supplementary evaluations and third dynamic influ ences on a post, 87 third dynamic auditing for production, 168 what third dynamic sanity depends upon, 54 third dynamic tech(nology); see also administrative tech; Hubbard Communications Office Policy Letter; policy framework for study of, 2 563 third dynamic tech(nology) (cont.) history of, 2 survival potential and, 1 thinking with it, 2 use of, 2 thought; see thinking tigers, are probably more numerous than geniuses, 128 time, added time; see added time body of data can be grouped as to time, 30 class of data for a given time belongs broadly or narrowly to itself, 33 correct time, as a pluspoint, 97 counting up wasted time because of disorganization, 272 data and situation analysis and, 15 dropped time; see dropped time evaluations take hours, 91 expected time period, pluspoint, 115 experience takes a lot of time, 15 giving an order for a given time does not make a perpetual order of it, 146 ideal scene and, 40 length of time to evaluate, 85, 221 production-consumption factor and, 46 program targets and, 481 that society currently stresses time in training is an aberrrated factor, 385 time aberrations, 60 time in training does not determine quality of train ing, 384 time noted, pluspoint, 115 Time magazine, 16, 49 time noted, as a pluspoint, 115 time track, difficult to envision a future when one is stuck on the, ill odd phenomenon of the third dynamic track, 333 tombstone(s), what puts the tombstone on any org or civilization, 54 wrong Whys are tombstones of all great civilizations, 72 tool(s), machines are just tools, 450 person cannot state what each of his tools for his job are and what each is for, handling, 298, 446 toughness, confront and, 457 description, 457 goes hand in hand with organization and survival, 457 what makes a tough organization, 457 town, ideal scene for, 34 track; see time track traffic; see also communication; particle departing traffic being neglected, 236 developed traffic; see developed traffic has to be guided, 236 how to make up for increased traffic, 304, 459 train (railroad), engineer hat and, 342~343 training; see also course; education; batting; student; study ability to learn and apply the data is the end product of, 385 amount of data learned that can be applied and skills successfully drilled determine training, 384 any type of membership, role or post in the whole org or its field requires individual and team training, 384 SUBJECT INDEX training (cont.) as a group member must be done, 384 as part of the essence of organization, 457 badly organized, badly hatted, badly trained group is at each other's throats continually, 336 basic training, hats, checksheets and packs must exist for every member of a group, 384 begins in childhood, 384 Course Supervisor, training of, 225 covert refusal to train as a third dynamic psychosis, 381 definition, 385 don't spend coins like training or auditing (or travel) on people until they have proven their worth, 234, 418 drilling of sequences of actions, reason for, 314 end product of, 385 Esto and, 307 evaluator and, 148 failure to recruit and train new people, what it leads to, 423 false data and, 263-266, 269 False Data Stripping and, 263-266, 268, 269 Flag auditors, training of, 349 idea that it takes 12 years to make a mud pie maker is false, 384 inability to hat or train, handling, 263 inability to learn and apply, handling, 269 lacking org boards, hats, training, programs that he knows and can do, Man flounders, 337 lack of training, effect it can have on final product, 360 "lack of training" is an excuse not to do, 245 making a person or team into part of the group, 385 unawareness; see awareness materials; see materials must be on real materials and must be ranid 384 transfer(s) (cont.) grooving in on post and drilling a team whenever postings are changed, 314 hat turnovers and, 463 replacing the person who cannot be hatted, 315 tendency to transfer others, 411 trying to get others transferred, reason for, 411 transport unit, confusion from lack of, 472 trap, probable reason this universe is considered by some as a trap, 378 travel, don't spend coins like training or auditing (or travel) on people until they have proven their worth, 234, 418 Treasury Establishment Officer, duties of, 152 Treasury Secretary, lost items and, 463 trouble(s), due to lack of post training and hatting, 384 only orgs with restricted hiring or recruiting give trouble, 234, 418 trust, Scientology org post is a, 356 truth, true; see also fact falsehood and, 60 how to know the truth, 19 no matter how many reports one may see there is always a question as to their truth, 70 person will not necessarily read on something that he believes to be true, 266 typographical errors, 29 uncertainty; see certainty must include all the actions and approximations of understand(ing); see also duplicatio the actual, 314 on post, 385 on-the-job training, 161 PL and HCOB files almost totally monitor training quality, 186 rate of training, what it establishes, 385 Sanity Scale and, 380, 381, 384-385 second stage of, 385 single-hand while you train up your people, 338 survival and, 457 technology of how to train is expressed in speed of training, 384 texts, choosing of, 263 those who cannot be hatted also don't learn from their own mistakes, 315 time in training does not determine quality of train ing, 384 trouble caused by those who aren't trained, 384 using wrong personnel pools for want of proper re cruiting and training is downfall of most orgs, 178 VFP is a trained auditor, 389 was one of worst items found in studying orgs, 468 when he can't get through a specific drill or exercise in his training materials, suspect false data, 263 where training fails, auditing won't occur as auditors won't be able to audit, 225 why granting full time training to a new recruit is folly, 233, 417 why trying to teach a correct datum over a false datum on the subject does not work, 264 traitor(s), US official heaps money on his traitors, 44 when an exec is a traitor to his people and the org, 386 transfer(s); see also musical chairs drill for turning over a post, 463 564 ceases on going past a misunderstood word or con cept, 361 demanding that an order is fully understood before it i s executed, 7 quantity of data is not any guarantee of, 16 United States, US, appointee despotism in, 333 information collection and, 16 invasion of Cambodia, 21 Philby and, 18, 20 public not knowing US Constitution, 362 resolving the scene, 44 Russia and, 44, 73 Senate and House, statistic of, 45 US official heaps money on his traitors, 44 was politically the strongest country in the world, 383 United States Congress, CIA and, 71 lost org board of, 333 United States Navy, example of fixed idea that resulted in destruction of US fleet, 24 what it operates on, 52 United States President, lost congressional org board and, 333 why President of the US ages about 20 years in one term of office, 326 universe, physical universe, Admin Scale and, 378 forces of the physical universe can be channeled and used only with technology, 397 handling disassociation between the definition and the, 281 if one thinks he can go off and be alone anywhere in this unverse he is dreaming, 378 SUBJECT INDEX universe, physical universe (cont.) valuable final product(s) (cont.) instantaneous production does not happen in, 389 must be valuable to others, 374 in this universe it is easier to destroy than to con struct, 397 probable reason this universe is considered by some as a trap, 378 pro duction-co nsumpti on factor, 46 reason this universe is sometimes a trial, 378 uninock, definition, 423 upset(s), Admin Scale and, 377 misunderstood words and, 80 uptrends, how they occur, 393 utilization, executive and, 386 nonutilized personnel, definition of, 329 people, equipment and space must be utilized, 386 requires a knowledge of what the VFPs are and how to make them, 386 rule is, if you've got it use it; if you can't use it get rid of it, 386 Sanity Scale and, 380, 381, 386-387 third dynamic psychosis is failure to utilize people, 381 was one of the worst items found in studying orgs, 468 valuable final product(s), acceptance of VFPs and of their value, what it de pends upon, 387 Admin Scale and, 376 all beings in organization must know and agree to the, 371 all the activities of group must add up to, 371 apportioning funds or handling property requires knowledge of, 372 assigning personnel requires knowledge of, 372 avoiding basics of VFPs would result in disaster, 407 basics of VFPs are true for any industrial or political or economic system, 407 breaking down a final product into the products which comprise it, 344 by getting many exact minor products, you then can achieve the, 427 could as easily be named a valuable exchangeable product, 405 definition, 405 delivery of, 388 departments have, 256 destructive action and, 386 exchange and, 405 Factors and, 374, 406 final product of an org, 360 finance and, 390 financial planning requires knowing activity's VFPs, 372 given the raw materials and wherewithal to make some VFP, the VFP should occur, 388 government VFPs, 371 how to get a list of the VFPs of an activity, 372-373 importance of knowing what one's VFPs are, 389 importance of production areas and activities that produce the, 387 interchange of, 406-407 must be known to, precisely and completely estab lished and defined by top management, 371 must be surveyed, established and released as policy, 369 565 must be very precisely and totally listed and totally continually posted, 370 no VFP when you omit subproducts, 389 rg decay caused by unreal, unstated or undone VFPs, 371 rg VFPs should be on org board in a glaring red list, 370 poor or no final product is the compound errors in subproducts, 360 pricing of, 387, 450 production of VFP is often totally determined by whether or not it can be sold, 388 production sequences and, 387 promotion creates desire for the, 387 cientology org or management unit, VFP of, 451 Service Product Officer and, 290, 438 Service Product Officer, VFPs of, 287, 435 space allocation requires knowledge of, 372 standard of living and, 449 ubproducts and, 360, 373, 388 ubproducts getting out gets the VFPs, 212 successful group action is possible only when exact VFPs are known and agreed upon, 369 support services and, 449 surveys to get the group's VFPs, 372-374 survival and, 406 utilization and, 386 viability and, 406 watchdog production tally officer to ensure production of, 373 when a VFP does not get produced and cannot be delivered, repair the earlier steps of its production, 388 when they will be good, 360 why it is valuable, 405 why one must be able to list and know the VFPs of an activity, 372 wrong VFP, debugging of, 274, 284 value, of VFP, 387 verbal tech(nology), handling, 272, 280 How to Defeat Verbal Tech Checklist, 272 reason for, 135 verbal hatting is the main source of false definitions and false data, 262 viability, viable; see also life; survival definition of viability, 346 definition of viable, 49, 322 dominant is the viability of the whole, 50 group or organism must be viable, 49 groups that falter have to be restudied, 50 how it is affected by organizing, 406 ideal scene and, 49 lack of viability can always be traced to the volume and quality of an actual VFP, 406 org space and, 235 org viability, 322 outpoints and, 50 overall test for the grov7, is its viability, 342 planetary population i iow not fully viable, 49 prediction and, 52 producing interchangeable commodities and, 406 railroads and, 345 Sanity Scale and, 389 statistics and, 49 time and, 49 twelve factors of production, effect on viability, 349 what is required for viability to occur, 389 what it depends on, 342 viability, viable (cont.) where any part does not support total viability, it is an outpoint, 50 Viet Cong, 21 viewpoint(s), data analysis and, 15 ideal scene and, 73 violence; see also revolt; revolution; war history of world is not written by wars and, 337 substitute of violence for reason is a third dynamic psychosis, 382 vital target(s), definition, 475, 478, 479 examples, 477 noncompliance with vital target accomplishment, 475 vocabulary, vocabularies, have to be increased, 362 key organization vocabulary, 364 volume, depends upon workable organization, 456 exec gets out volume but quality suffers, handling, 216 relationship to interchange, 406 what the product volume and quality depends upon, 342 wages; see pay war(s); see also revolt; revolution; violence attains the largest appropriations, 381 basic cause of insanity and, 381 black propaganda used by many foment internal revolt and, 26 cold war, 28 errors in national data collection give us war and high taxes, 21 excess people-kill them off in a, 382 history of world is not written by wars and violence, 337 magnified version of injustice, 382 only rarely shift boundaries no matter how many are killed, 43 popularity of, 393 stem directly from use of opinion and neglect of statistics, 51 used to reduce population, 380-381 Watchdog Committee, recommendations in evals or change of policy or tech must be cleared by, 144 WDC; see Watchdog Committee welfare, welfare state, be-do-have sequence and, 358 is a sad commentary on "executive ability," 386 produced by Keynesian economic theory, 46 why a huge welfare program guarantees crime and revolt, 329 Wellesley, Arthur, 338 WFMH; see World Federation of Mental Health Where, "eval" that only has a Who or a Where as its Why is incomplete, 116 White, William Alanson, 3 Who(s), ethics Who, 107 eval" that only has a Who or a Where as its Why is incomplete, 116 how inactive Whos cause situations, 117 often found when looking for a Why, 82 very few situations are caused by active Whos, 117 governments to 566 SUBJECT INDEX Who-Where, shallow evals that stop with a, 117 you have to have a Who-Where to begin your investi gation, 117 Who-Where finding, evaluations and, 116-117 example, 116-117 how to cure someone of, 117 what you know when you see a Who-Where as a Why, 117 Why(s), real Why(s), admin, tech and ethics Why, 128 any time you can ask "How come?" you haven't got a Why, you have a situation, 92 blows a lot of barriers, 202 cannot be found unless product is named and an ideal scene stated, 82 coming in a sudden blue flash a yard long, 71 confusing outpoints with, 80 consistency with ideal scene, 90 counting outpoints to find the, 98, 113 data analysis and, 77, 81 debugging and, 78 definition, 62, 77, 83, 92, 113, 122-123 departures and, 42, 45 disagreement with, as reason for eval failure, 87 "Does this open the door to handling?" 113 do not give a Why without inspecting the actual stats, 72 Esto is looking to see the scene and find the Why and establish, 182 ethics situation develops when you try to get in admin or tech Why, 127 ethics Why, 127, 128 "eval" that only has a Who or a Where as its Why is incomplete, 116 evaluations and, 72, 77, 92, 122, 123-124 evaluator who assumes the Why before starting, 86, 222 evaluator who listens to people on the scene and takes their Whys, 83 example of finding the, 62, 114, 166 fads of Whys are common, 72 finding the, 42, 62, 98, 113-114, 147, 165-166 finding Whys is like seeing real gold for the first time, 165 found at end of trail of outpoints, 83 general Why is there was a change, 124 good situation and, 73 handling and, 42, 91, 929 113 has got to be specific, 128 how one knows there is a, 42 how to tell if you have the real Why, 113 ideal scene and, 73, 90 if the high peak is current, one has to find a Why to maintain it, 83 if the Why the person or area has were the right Why there would be no trouble there, 165 importance of having a, 123 inconsistent Why, 106 incorrectly defined as something that handled all out points, 92 individual Why for each person, 201 insufficiently specific, 128 is like a magic carpet, 72 is not a prejudice or a good idea, 72 is not God, 68 is something you can do something about, 122 is the jewel in the crown, 72 is the vital arrival point to which evaluation leads, 72 leaps at you, 109 lies with you and your ability to be logical, 68 SUBJECT INDEX Why(s), real Why(s) (cont.) list of individual Whys for evaluators, 85, 221 locate the Why of departure using a statistic, 42 locating Whys of sudden improvement, 82 magic of, 74-75 mere explanation vs., 62 must be something which will permit you to bring about a better scene, 123 must lead to bettered scene, 72, 87 not all are found by outpoints, 83 not necessarily opposite to an ideal scene, 90 often applies elsewhere, 72 omitted data and, 59 opens the door, 72, 82 opens the door to handling, 91, 92, 113 organizational recoveries and, 63 outpoint correct cycle with no Why located, results of, 467 philosophical Whys, 92 plan always proceeds from a, 76 plan is based on the, 77 proper format of evaluations and, 69 refusal to admit own errors as reason for departure, 45 retarding achievement of a more ideal scene, 98 right Why brings in GIs almost always, 167 scene at once becomes potentially better or gets main tained, 72 situation found as the Why, 108 situations get worsened by solving the wrong prob lem, 404 situations that won't resolve, finding the Why of, 147 stat recovery and, 62 stats compared to each other often lead directly to a, 71 test of, 63, 202 there is always a reason for things, 114 "The WHY is God," 67 three types of, 62 traced back from the product, 166 trying to find Whys in no-situations, 122 understanding logic to get the correct Why, 63 using data trail to find the, 108 what a real Why must be, 72 what a real Why must lead to, 72 what a Why is limited by, 72 what it is, 122-123 what it must do, 72, 87 what to conclude when one fails to discover a, 59 what you know when you see a Who-Where as a, 117 when he has the Why he can proceed to handle, 42 where you have a real Why people will cooperate all over the scene, 74 Whos and, 82 Why of people not finding Whys and using them, 67 wrong Why; see wrong Why you can't substitute a situation for a, 109 you have to have a recommended action on top of the, 122 you have to know when you don't have a, 122 "you know the Why" of the stituation, 148 Why Finding Drill-Two, cancellation of, 142 willingness, morale and, 350 Wilson, Woodrow, 70 win(s); see also success how we'll win, 476 ideal scene postulates a, 73 wine industry, Portugal and, 30 wisdom, is knowing how to use your wits, 58 withhold(s), Admin Scale and, 377 567 withhold(s) (cont.) establishing what will be considered as, 377 evaluator who has, 86, 222 wits, wisdom is knowing how to use your, 58 word(s), key words of organization, 363-364 noncomprehension of basic words with which one is working, 362 semantics and, 3 Word Clearing, debug tech and, 272-276, 280-283, 285, 286 disassociation between the definition and the physical universe, 281 Esto and, 156 False Data Stripping and, 268 glib or foggy exec handled with, 216 he is rejecting the material he is reading or the defini tion of the word he is clearing, handling, 266 person backing off from applying data he is studying despite standard Word Clearing, handling, 266 person is not duplicating the material he has studied despite Word Clearing, handling, 266 person will not necessarily read on something that he believes to be true, 266 word not reading on the meter because the person "thinks he knows," 262 work(ing); see also production correct sequence and, 145, 303, 452 done by living beings using good sense and skill. 354 managing and working, 51 misunderstood words and, 200-201 not organizing any corner of his area or work due to misunderstood words, 261, 276 organization as an orderly plan helps its terminals get the work done, 354 org board has something to do with getting work done,456 overwork; see overwork production can be achieved by getting people to work, 244 Product Officer is the one who gets other people to work, 215 requires support services, 449 worker, most dangerous worker-manager thing to do, 51 working installation(s), definition, 423 do not disestablish a, 178 Esto and, 212 never unmock a, 423 what leads one toward destruction of, 423 working unit, Esto and, 179 workmanship, what pride of workmanship is, 360 world; see also Earth; planet attempts to make and maintain an ideal scene, 39 history of the world is written against an unseen background of beneficial products, org board, hats and programs, 337 real pay to org and staff member is a better personal survival and a world that can live, 384 reason for more and more catastrophes in economics, politics and culture, 6 reason things do not run well in the, 325 World Federation of Mental Health, American Medical Association and, 64 American Psychiatric Association and, 44, 64 founded by Brock Chisholm, 44 Leipzig University and, 64 statistics of US welfare and social scene under domination of, 44 US government and, 44, 64 SUBJECT INDEX world's fairs, plans and, 483 World War 1, data evaluation and, 70 Zimmerman telegram and, 70 writer, as a spectator, 476 writing, has positive role in a society, 50 written, if it isn't written it isn't true, 272 wrong causes, large sum of aberration is based upon, 61 wrong objectives, industry spent on wrong objectives would light the world for a millennium, 61 wrong source(s), as an outpoint, 64 confusion, trouble and, 64 examples, 64, 97 information or orders being taken from, 64 is usual reason for errors made in management, 64 large sum of aberration is based upon, 61 planetary insanity and, 64 wrong Why(s), arbitrary and definition, 62 doesn't open do not think evaluation cri example, 62 it is no disgra life and, 68 may take a fe organizationa people worke reasons for cl review of eva statistics and, there can be tombstones o what should what will hap produces a chaos of illogical ideas and actions when Wundt, Wilhelm present, 97 World Federation of Mental Health and, 64 wrong target and, 64, 96 wrong target(s), aberration and, 61 as an outpoint, 53, 61 definition, 53, 61 examples, 53, 61 industry spent on wrong objectives would light the world for a millennium, 61 injustice and, 53, 61 wrong source and, 64, 96 568 false texts and, 263 "discovered" in 1879 that humans were animals, 31 psychology and, 31 Zimmerman telegram, 70 ALPHABETICAL LIST OF TITLES Activity 304,459 Analysis of Organization by Product, The 346 Anatomy of Thought, The 3 Basic Organization 316 Breakthroughs 12 Cancellation 142 Checking Evals 90 Checking Evaluations Addition 92 Chinese School 219 Cope 467 Cope and Organize 320 334 14 66 143 20 126 270 278 160 199 314,474 395 243 392 III 28 Cutative Prices Data and Situation Analyzing Data Series Auditing Data Series PLs, Use Of Data Systems Date Coincidence Debug Tech Debug Tech Checklist Dev-t and Unhattedness Doing Work Drills Duplicating Functions Effective Hatting Environmental Control Envisioning the Ideal Scene Errors Establishing-Holding the Form of the Org 240,419 Establishment and the HAS 469 Establishment Officer, The 149 Establishment Officer System Revitalized 301 Esto Failures 229,413 Estos 307 Esto Series 30 248 Ethics 204 Eval Correction 110 Evaluation 148 Evaluation and Programs 130 Evaluation, Criticism Of 106 Evaluation Success 135 Evaluation: The Situation 119 Examining Resources 139 Exec Esto Hatting Duties 165 Execution of Evaluations 144 Facts 146 False Data Stripping 262 Familiarity 22 Files 186 Files Accuracy 228 Final Target Attachment 102 Final Targets 100 Follow Policy and Lines 177 Form of the Org and Schedules 238 Form of the Org, The 235 Full Hatting 473 Full Product Clearing Long Form 188 Further Illogics I I 569 Group Sanity Handling Overloaded Posts Handling-Policy, Plans, Programs, Projects and Orders Defined Handling PTS and Out-Ethics Personnel Cancelled Hat Officer Hats (22 Sept. 1970) Hats (8 Oct. 1980) Hats and Counter-effort Hatting the Esto Hatting the Product Officer of the Division Hatting the Right Way HCO Establishment Functions Held From Above-Double-Hatting How to Find and Establish an Ideal Scene How to Organize an Org Ideal Ideal Scene, The Ideal Org, The Infinite Expansion Information Collection Instability Investigatory Procedure Irrationality Learning to Use Data Analysis Length of Time to Evaluate Line Design-HGC Lines, An Example Lines and Hats Lines and Terminals Logic Look Don't Listen Major Duty of the Hats Officer, A Making an Executive Manning Up an Org Missing Scene, The Mistakes Misunderstood Words and Cycles of Action Morale More on Lines and Hats More Outpoints Multiple Sit Eval Format Narrowing the Target "Noise" and Organization Order versus Disorder Organization and Morale Organization and Survival Organization Misunderstoods Organizing and Hats Organizing and Product Org Bd Cutatives Org Board, An Org Board and Production Org Board Knowledge Org Officer OT Orgs OT Orgs Correction Outnesses Out of Sequence 380 458 76 246 460 325 466 335 159 215 471 408 434 37 322 140 118 412 16 311 54 43 80 85, 221 402 403 399 8 180 463 195 429 30 315 260 313 464 64 94 57 468 295,443 350 457 361 341 339 331 455 456 465 305,453 475 478 147 145,303,452 Outpoints, More Perpetuating an Order Planning and Targets Planning by Product Pluspoint List Policy and Orders Posting Prod-Org, Esto and Older Systems Reconciled Prod-Org, Esto and Other Systems Reconciled Reinstated Prod-Org Reinstated Product As an Overt Act, The Product Correction Production and Establishment-Orders and Products Production and One's Standard of Living Production Bugs Production Quotas Product Officers Product/Org Officer System-Name Your Product Product/Org Officer System-To Get You Have to Know How to Organize Product/Org Officer System-Want Your Product Program Drill Proper Format and Correct Action Purpose and Targets Reality of Products Real Why, The Sanity 170 449 422 431 308 258 96 Sequence of Hatting 146 Service Product Officer 483 Situation, The 358 Situation Correction 115 Situation Finding 365 Squirrel Admin 310 State of Orgs Stat Push, The 249 Stat Push Clarified Stuck In 255 Summary of Outpoints 253 Super Evaluation 360 Supervisor Tech 209 Supplementary Evaluations Targets, Types Of Target Troubles Target Types Tech Theory of Scientology Organizations, The Third Dynamic De-aberration Third Dynamic Tech 256 Usual, The Valuable Final Products Vital Necessity of Hatting, The 232, What Is a "Complement" 257 Who-Where Finding 223 Why Hatting? 69 Why Is God, The 486 Whys Open the Door 369 Working and Managing 62 Working Installations 24 Wrong Target 570 175 287,435 34 108 98 396 472 424 427 184 59 137 225 87 479 103 485 312 353 375 1 461 405 416 247 116 410 67 113 51 423 53 CHRONOLOGICAL LIST OF TITLES 1969 1970 (cont.) 14 Jan. OT Orgs 19 Sept. Narrowing the Target Target Series 1 475 Data Series 17 57 16 Jan. Targets, Types Of 19 Sept. Summary of Outpoints Target Series 2 479 Data Series 18 59 18 Jan. Planning and Targets 22 Sept. Hats Target Series 3 483 Org Series 4 325 23 Jan. OT Orgs Correction 26 Sept. Org Bd Cutatives Target Series 1-1 478 Org Series 5 331 27 Sept. Cutative Prices 24 Jan. Target Types Org Series 6 334 Target Series 4 485 1 Oct. Hats and Counter-effort 24 Jan. Purpose and Targets Org Series 7 335 Target Series 5 486 8 Oct. Organizing and Product Org Series 8 339 13 Oct, The Real Why 1970 Data Series 19 62 28 Oct Organizing and HaEs Org Series 9 341 11 Apr. Third Dynamic Tech 1 29 Oct The Analysis of Organization by 26 Apr.R The Anatomy of Thought Product (revised 15 Mar. 1975) Org Series 10 346 Data Series IR 3 1 Nov. Organization and Morale I I May Logic Org Series 11 350 Data Series 2 8 2 Nov. The Theory of Scientology 11 May-I Further Illogics Organizations (addition of 23 Sept. 1977) (corrected and reissued 7 Nov. 1970) Data Series 2-1 11 Org Series 12 353 12 May Breakthroughs 7 Nov. The Theory of Scientology Data Series 3 12 Organizations 15 May Data and Situation Analyzing (correction and reissue of HCO PL Data Series 4 14 2 Nov. 1970) 15 May Information Collection Org Series 12 353 Data Series 5 16 13 Nov. Planning by Product 17 MayR Data Systems Org Series 13 358 (revised 16 Sept. 1978) 14 Nov. The Product As an Overt Act Data Series 6R 20 Org Series 14 360 18 May Familiarity 20 Nov. Organization Misunderstoods; Data Series 7 22 (corrected and reissued 29 Aug. 19 May Sanity 1974) Data Series 8 24 Org Series 15 361 23 May Errors 25 Nov. Policy and Orders Data Series 9 28 (corrected and reissued 27 Nov. 1970) 23 June The Missing Scene Org Series 16 365 Data Series 10 30 26 Nov. More Outpoints 30 June The Situation Data Series 20 64 Data Series H 34 27 Nov. Policy and Orders 5 July How to Find and Establish an Ideal (correction and reissue of HCO PL Scene 25 Nov. 1970) Data Series 12 37 Org Series 16 365 6 July Irrationality 1 Dec.Reality of Products Data Series 13 43 Org Series 17 369 7 July Working and Managing 6 Dec. Third Dynamic De- aberration Data Series 14 51 Org Series 18 375 8 Aug. Wrong Target 14 Dec. Group Sanity Data Series 15 53 Org Series 19 380 13 Sept. Basic Organization 30 Dec. Environmental Control Org Series 1 316 Org Series 20 392 14 Sept. Cope and Organize Org Series 2 320 14 Sept. How to Organize an Org 1971 Org Series 3 322 19 Sept. Investigatory Procedure 19 Jan. Duplicating Functions Data Series 16 54 Org Series 21 395 571 1971 (cont.) 1972 (cont.) 25 Jan. Squirrel Admin 13 May Chinese School Org Series 22 396 Esto Series 17 219 16 Feb. Lines and Terminals 12 June Length of Time to Evaluate Org Series 23 399 Data Series 26 85 6 Mar. Line Design-HGC Lines, An Esto Series 18 221 Example 13 June Program Drill Org Series 24 402 Esto Series 19 223 15 Mar.RA Data Series Auditing 26 June Supervisor Tech (re-revised 21 Sept. 1981) Esto Series 20 225 Data Series 2] RA 66 28 June Files Accuracy 16 Mar. Lines and Hats Esto Series 21 228 Org Series 25 403 14 July Esto Failures 25 Mar. Valuable Final Products Esto Series 22 229 Org Series 26 405 Org Series 30 413 7 July HCO Establishment Functions 23 JulyR The Vital Necessity of Hatting Org Series 27 408 (revised 20 Dec. 1978) 29 July Why Hatting? Esto Series 23R 232 Org Series 28 410 Org Series 31R 416 11 Aug. Infinite Expansion 25 July The Form of the Org Org Series 29 412 Esto Series 24 235 27 July Form of the Org and Schedules Esto Series 25 238 1972 28 July Establishing-Holding the Form of the Org 31 Jan. The Why Is God Esto Series 26 240 Data Series 22 67 Org Series 32 419 17 Feb. Proper Format and Correct Action 21 Aug. Effective Hatting Data Series 23 69 Esto Series 27 243 29 Feb. R Handling-Policy, Plans, Programs, Projects and Orders Defined (revised 4 July 1977) 1973 Data Series 24R 76 7 Mar. The Establishment Officer 25 May Supplementary Evaluations (revised 13 Apr. 1972) Data Series 27 87 Esto Series ]R 149 24 JuneR What Is a "Complement" 9 Mar. Hatting the Esto (revised 23 Oct. 1975) Esto Series 2 159 Esto Series 29R 247 9 Mar. Dev-t and Unhattedness 19 Sept.R Checking Evals Esto Series 3 160 (revised 22 June 1975) 10 Mar. Exec Esto Hatting Duties Data Series 28R 90 Esto Series 4 165 19 Sept.- 1 Checking Evaluations Addition 13 Mar. Production and Establishment- (addition of 20 Mar. 1977) Orders and Products Data Series 28R-1 92 Esto Series 5 170 19 Sept.-2 Multiple Sit Eval Format 14 Mar. Sequence of Hatting (addition of 2 Oct. 1977) Esto Series 6 175 Data Series 28R-2 94 14 Mar. Follow Policy and Lines 30 Sept. Outpoints, More Esto Series 7 177 Data Series 29 96 16 Mar. Look Don't Listen 30 Sept. Situation Finding Esto Series 8 180 Data Series 30 98 16 Mar. Stuck In 22 Nov. Esto Series 30 248 Esto Series 9 184 25 Nov Final Targets 18 Mar. Files (corrected and reissued 17 May Esto Series 10 186 1974) 19 Mar. Learning to Use Data Analysis Data Series 31 100 Data Series 25 80 25 Nov.- 1 Final Target Attachment 23 Mar. Full Product Clearing Long Form (corrected and reissued 17 May Esto Series 11 188 1974) 1 Apr. Making an Executive Data Series 31 Addition 102 Esto Series 12 195 14 Dec. Target Troubles 3 Apr. Doing Work Data Series 32 103 Esto Series 13 199 4 Apr. Ethics Esto Series 14 204 6 Apr. Product Correction 1974 Esto Series 15 209 13 Apr. The Establishment Officer 9 May Prod-Org, Esto and Older Systems (revision of HCO PL 7 Mar. 1972) Reconciled 249 Esto Series ]R 149 17 May Final Targets 24 Apr. Hatting the Product Officer of the (correction and reissue of HCO PL Division 25 Nov. 1973) Esto Series 16 215 Data Series 31 100 572 [pic] 1974 (cont.) 1977 17 May Final Target Attachment 15 Mar.R Evaluation: The Situation (correction and reissue of HCO PL (revised 17 Sept. 1977) 25 Nov. 1973-1) Data Series 41R 119 Data Series 31 Addition 102 17 Mar.R Date Coincidence 3 JulyRI3 Evaluation, Criticism Of (revised and reissued 15 July 1977) (re-revised 29 Jan. 1979) Data Series 42R 126 Data Series 33RB 106 18 Mar.R Evaluation and Programs 13 July Production Bugs (revised 8 Oct. 1977) Org Series 33 422 Data Series 43R 130 13 July Working Installations 18 M an- 1 R Evaluation Success Org Series 34 423 (addition of 20 Mar. 1977)(revised 18 July Situation Correction 14 June 1977) Data Series 34 108 Data Series 43-IR 135 19 July Eval Correction 20 Mar. Checking Evaluations Addition Data Series 35 110 (addition to HCO PL 19 Sept. 1973) 11 Aug. Envisioning the Ideal Scene Data Series 28R4 92 Data Series 36 ill 20 Mar.RSuper Evaluation 12 Aug. Whys Open the Door (revised 15 June 1977) Data Series 37 113 Data Series 44R 137 29 Aug. Organization Misunderstoods 17 Apr. Stat Push Clarified (correction and reissue of HCO PL (addition to HCO PL 20 Sept. 1976) 20 Nov. 1970) Org Series 35-1 427 Org Series 15 361 14 June Evaluation Success 3 Oct. Pluspoint List (revision of HCO PL 18 Mar. Data Series 38 115 1977-1) 28 Oct. Who-Where Finding Data Series 43-IR 135 15 June Super Evaluation Data Series 39 116 (revision of HCO PL 20 Mar. 1977) 12 Nov. Prod-Org Reinstated Data Series 44R 137 (cancelled-see 255) 253 4 July Handling-Policy, Plans, Programs, 7 Dec. Prod-Org, Esto and Other Systems Projects and Orders Defined Reconciled Reinstated 255 (revision of HCO PL 29 Feb. 1972) Data Series 24R 76 15 July Date Coincidence 1975 (revision and reissue of HCO PL 17 Mar. 1977) Data Series 42R 126 12 Mar. The Ideal Org 17 Sept. Evaluation: The Situation Data Series 40 118 (revision of HCO PL 15 Mar. 1977) 15 Mar. The Anatomy of Thought Data Series 41R 119 (revision of HCO PL 26 Apr. 1970) 23 Sept. Further Illogics Data Series ]R 3 (addition to HCO PL 11 May 1970) 22 June Checking Evals Data Series 2-1 11 (revision of HCO PI, 19 Sept. 1973) 2 Oct. Multiple Sit Eval Format Data Series 28R 90 (addition to HCO PL 19 Sept. 1973) 23 Oct. What Is a "Complement" Data Series 28R-2 94 (revision of HCO PL 24 June 1973) 8 Oct. Evaluation and Programs Esto Series 29R 247 (revision of HCO PL 18 Mar. 1977) Data Series 43R 130 1976 1978 7 Aug. Product/Org Officer System-Name 20 July Held From Above-Double- Hatting Your Product Org Series 38 434 Esto Series 31 256 16 Sept. Data Systems 7 Aug. Product/Org Officer System-Want (revision of HCO PL 17 May 1970) Your Product Data Series 6R 20 Esto Series 32 257 27 Sept. Examining Resources 7 Aug. Product/Org Officer System-To Data Series 45 139 Get You Have to Know How to 20 Dec. The Vital Necessity of Hatting Organize (revision of HCO PL 23 July 1972) Esto Series 33 258 Esto Series 23R 232 20 Sept. The Stat Push Org Series 31R 416 Org Series 35 424 20 Sept.-1 Stat Push Clarified (addition of 17 Apr. 1977) 1979 Org Series 35-1 427 14 Nov. Manning Up an Org 4 Jan. The Ideal Ideal Scene Org Series 36 429 Data Series 46 140 16 Nov. Production Quotas 19 Jan. Cancellation Org Series 37 431 Data Series 47 142 573 1979 (cont.) 7 JuneR 14 June 7 Aug. 9 Aug.R 23 Aug. 23 Aug. 2 Sept. 19 Nov. 26 Dec. 29 Jan. Evaluation, Criticism Of (revision of HCO PL 3 July 1974RA) Data Series 33RB 26 Mar.RB Misunderstood Words and Cycles of 27 Action (revised 2 Sept. 1979) Esto Series 35RB Data Series PLs, Use Of (revised 14 June 1979) Data Series 48 Data Series PLs, Use Of (revision of HCO Pl, 7 June 1979) Data Series 48 False Data Stripping Esto Series 36 Service Product Officer (revised 19 Nov. 1979) Esto Series 39 Org Series 39 Debug Tech Esto Series 37 Debug Tech Checklist Esto Series 38 Misunderstood Words and Cycles of Action (revision of HCO PL 26 Mar. 1979RA) Esto Series 35RB Service Product Officer (revision of HCO PL 9 Aug. 1979) Esto Series 39 Org Series 39 Execution of Evaluations Data Series 49 2 Sept. 3 Sept I I Sept 17 Sept. 18 Sept. 21 Sept 21 Sept. 21 Sept 22 Sept 1980 14 Feb. Order versus Disorder Esto Series 40 Org Series 40 28 Feb. Production and One's Standard of Living Org Series 41 27 Apr. Establishment Officer System Revitalized Esto Series 41 Perpetuating an Order Data Series 51 Out of Sequence Data Series 50 Esto Series 42 Org Series 42 Organization and Survival Org Series 46 12 Sept Handling Overloaded Posts Org Series 47 Org Board and Production Org Series 45 18 Sept. Estos Esto Series 45 State of Orgs Org Series 59 Product Officers Esto Series 46 Morale Esto Series 50 An Org Board Org Series 44 Activity Esto Series 43 Org Series 48 1980 (cont.) 106 260 143 143 262 287 435 270 278 23 Sept. 24 Sept. 6 Oct. 6 Oct. Oct. 8 8 Oct. 9 260 30 287 2 435 144 3 295 443 449 301 146 145 303 452 457 458 456 307 472 308 313 455 304 459 Facts Data Series 52 Hat Officer Org Series 49 Sept. Org Officer Esto Series 44 Org Series 43 Oct. Outnesses Data Series 53 Posting Esto Series 47 The Usual Org Series 50 A Major Duty of the Hats Offic Org Series 51 Oct. Org Board Knowledge Org Series 53 Hats Org Series 54 Oct. More on Lines and Hats Org Series 52 12 Oct. Cope Org Series 55 17 Oct. Instability Esto Series 48 26 Oct. "Noise" and Organization Org Series 56 Tech Esto Series 49 Establishment and the HAS Org Series 57 Nov. Hatting the Right Way Org Series 58 Nov. Drills Esto Series 51 Org Series 61 Nov. Full Hatting Org Series 60 Oct. 30 Oct. 4 Mar. 7 Dec. 574 1981 Mistakes Esto Series 52 23 July Handling PTS and Out-Ethics Personnel Cancelled Esto Series 28RB 21 Sept. Data Series Auditing (revision of HCO PL 15 Mar. 1971 R) Data Series 21 RA Evaluation Data Series 54 146 460 305 453 147 310 461 463 465 466 464 467 311 468 312 469 471 314 474 473 315 246 66 148