No matching fragments found in this document.
SUBJECT INDEX
mass media (cont.) message(s) (cont.)
newspaper; see newspaper communication and, 405, 414,
417
opinion leaders and, 393 definition (marketing), 271
PR men operating in the "mass media" push strange definition
(PR), 414
mental ideas, 376 do not travel on no line, 405
PR must be able to line up media-or audiences-to end of
messageless promo, 272
get his message across, 485 getting the public's
agreement to hear the, 271
propaganda and, 397 must be bright enough to interest,
485
public does not respect and is not responding must be
oriented to the purpose the PR is seeking to
to, 410 achieve, 485
radio; see radio PR message, what it must compare to, 380
skills a PR needs to comm to the, 485 PR must be able to
line up media-or audiences-to
television; see television get his message across,
485
Master-at-Arms; see Ethics Officer PR person and, 414, 485
material(s), PR seizing the moment and getting in the, 416
book; see book publics and, 414-415
E-Meter; see E-Meter real essence of any promo piece is
the, 272
FP Program No. I and, 581 repeated over and over to
impinge on a given
full inventories must be taken routinely, 546
public, 438
hat; see hat survey buttons are not the, 271
HCOB; see Hubbard Communications Office time it takes
to get something done must not
Bulletin continue beyond the need of the,
416
HCO PL; see Hubbard Communications Office whole reason
for promo piece is the, 271
Policy Letter why an ad has to deliver its
message in about a
keeping Scientology tech materials in full use, well
quarter of a second, 265
used, well taught, 287 messengers, books as, 546
lack of adequate material about a post and no mest, ability
to handle and control it, 339
checksheet,298 mest universe; see universe
pack; see pack meter; see E-Meter
personnel turnover reduced by keeping all the middle class,
materials in full use, 287 hypocritically sins
behind doors, 102
post training materials must be practical and useful
numb world of the, 102
and apply to the job, 300
program to assemble all Scientology materials, 36 middle
ground, PR and, 415
tape; see tape middle-grounders, PR and, 415-416
why books and material and HCO Book Accounts middle management,
are under the supervision of the FBO becoming
fully certified to operate at middle or
Network, 545 senior echelons of management,
129
materiel, Esto establishes and maintains the division
handling many orgs and their functions, 128
materiel, 163 requirement for middle and central
management
matter, nothing remains exactly the same forever, 28
personnel to draw full pay or be bonus
McLinty, 422 eligible, 129
mechanical, rough layout is called the, 257 strategic planning
and, 122, 124
media; see mass media tactical orders and, 124
mind,
medical doctor(s), civilizations vanished because they had
no
are a public solution to problem of human body
technology of the, 100-101
illness, 38 corrupt idea of the mind as in
Wundt or Freud, 376
doctor program, 38 definition, 31
doctor public, definition, 383 having the bravery
needed to trust inferior minds
Scientologists redefining "doctor," 410 and
stand by their often shocking blunders, 50
why doctors sometimes fight Scientology, 38 org board
and, 31
medicine, redefined downward, 411 perversions of any early
technology of the, 376
membership; see also inclusion PR is essentially a matter of
reaching minds, 376
making it so public can belong, 307 reactive mind; see
reactive mind
requires individual and team training, 331 the freeing
of things vs. the slavery enjoined by the
mental actions, Man is so aberrated all mental actions
mechanisms of the mind, 46
seem to him to be reactive mind actions, 31 Thetan-
Mind-Body-Product system, 31, 63
mental health PRs, 379 total monopoly on effective handling of
the mind
and spirit, 278
merchandising, D/FBO and, 560 you'd have to know something
of the mind to
Merriam-Webster's Third International Dictionary, 411
handle PR, 376
mess; see trouble mini hatting, gradient of, 370
message(s); see also advertisement; communication; mini program(s);
see also battle plan; program
copy are small battle plans at the lowest tactical
ad copy has got to carry a, 265 levels, 126
applying the comm formula to the, 255 based upon a
middle-management tactical plan, 126
arresting enough to impinge, 485 coordination is why we
have, 121
attract-interest-message, 255, 260 departmental, 198,
199, 201
button's relationship to, 272 Esto tech and, 199
can be oral, written or pictorial, 485 exchange and
delivery must be reflected in, 200
661
SUBJECT INDEX
mini program(s) (cont.) monasteries, org staffs living as. 314
execs and staff adhering to, 198 monetarist, 205
execs and staff not cross-ordering, 198 money, funds; see also
asset; economics; economy;
FOLO and, 201 finance; gross income; income
getting them done, 199 allocation; see allocation
guidelines, 199-200 always having trouble with money if you
don't
how to keep track of, 201 make any, 493
issuing the program, 198, 199 answer to not having, 189
neither FOLO nor Flag has to okay a, 199
networks and, 201 assets that might even be more valuable
than, 557
procedure for, 198-199 basics of, 144
question to ask of any you write, 202 basis of all, 557
references, 198 beans, money regarded like so many beans, 336
what they must reflect, 200 bean theory, 509
what they are based on, 198 books cost us real, earned, in-the-
shop money, 541
when people can't get it done, find people who books,
meters, cassettes, films, insignia and material
can, 199 are handled like, 545
writing doable ones that don't take long to borrowing, 17, 148
finish, 201 borrowing vs. earning, 17
writing up the, 198 buying more money made with allocations
for
minister (of government), PR man bribing or lying 46 expense, 523
to, 377 can't have" on money affecting tech quality,
176
minus invoice(s), carelessness about the org's, 17
bounced checks and, 496-497 cash collectible from notes past
due. 575
refunds and repayments of prepayments are not, 498 cash on hand,
definition, 566
confidence in, 144
misery, idle rich and, 206 costs money not to spend money
pretraining for a
mission, of a Scientologist, 240 post, 300
mission(s), franchise(s), crime to be without, 148, 189, 277
CLOs, OTLs and, 85 crime to waste it, 546
flowing persons upward, 520 currency control borders, 537
management of, 522 decreases in value-books increase, 545
pushing in Flag programs and projects, 87 definition, 144,
146, 147, 552, 555
Scientology Missions International; see Scientology
delivery being prevented by, 336
Missions International depends for its value on its
scope of potential
SMI acts as the Mother Church for, 522 circulation, 3
mission(s) (Sea Org), disseminate like mad and make money rapidly,
565
expenses for, 522, 582 does not equal morale, 146
needing to be fired, 373 dollars may be from completely
different places and
"quicksilver personnel" scene and, 373 mean completely
different things, 523
do not commit expense beyond future ability to
Missionaire Unit, CLO and, 91 pay, 523
mistake; see error don't ever borrow, 523
misunderstood word(s), misunderstood(s), Mis-U, easier to carry
around than a side of beef or a
alter-is and noncomprehension, 57 bushel of wheat, 552
blocking off further ability to study or apply economics
and, 144
data, 318 effort to sell assets rather than make money,
17
crashing misunderstood, effects of, 318 embezzlement; see
embezzlement
effects of, 216, 318 emergencies handled by making more, 512
example, 318 ensuring org never spends more than its CGI
plus
failing to name the product and, 109 reserves, 579
false tech and, 214 essence of getting, 493
idle auditors and, 178 Esto Series 16 and making, 186
organization misunderstoods, 318 exchange and, 145, 147, 148,
238, 552
org difficulties in functioning or producing stem exec having
ability to make money for the org, 19
from, 318 FBO,
overts stem from, 370 duty to safeguard incoming monies,
496
person not doing his post duties having, 216 keeping FBO
accounts and funds secure, 507
post and, 298 making the org make more, 504
post titles misunderstood, 109 must know how to make,
515
unacceptable post product or no product and, 318 Finance
allocates against proven production and
understanding ceases on going past a misunderstood
projected income, 509
word or concept, 318 Finance ceasing to deal in its own
commodity
vocabularies have to be increased before money,
results of, 337
comprehension and communication occur and flow plan of,
186
misunderstoods drop out, 319 flows, 523
mob, doesn't have a leader, 219 function of, 144
gather bit by bit a cushion of cash to fall back on
mock-up, image is built through repetitive public and don't
ever fall back on it, 567
demonstration of a, 470 getting sums already owed
collected, 512
moment, seizing the moment and getting in the giving something
more valuable than money was
message, 416 received for, 561
662
SUBJECT INDEX
money, funds (cont.) money, funds (cont.)
giving X beans and getting back X beans plus, 493 pools of, 521
gold and, 144, 147, 552 power, money is a form of, 558
grasping the realities of, 512 PR area control and, 428
greater bills than money with which to pay them, principles of
money management, 520
handling, 582 production and, 144-146, 205
group becomes target of tax collectors if it represents
delivered production, 146
makes, 148 reserves; see reserves
group which takes in money but does not deliver result if
finance people don't really know
anything in exchange, 561 money, 337
handling money as a commodity, 511 robbers and, 558
has to represent something, 147 services of staff members and,
145
higher unemployment rises, the less money will "speculators"
and, 147
buy, 314 spending money which is not there, 501
how bills are solved in a money economy, 148 substitute for
goods or services, 145, 557
how it gets into trouble, 144 systems for making money which
spoil confidence
how one gets far more than enough, 148 and destroy money,
147
how to cut through fog about, 148 taking in orders and money and
delivering exactly
how to get production and more beans back for the what
has been ordered, 561
beans put in, 511 the less income an org or
individual has, the more
how to make a lot in Scientology, 567 carefully and
wisely Fl? must be done, 583
idea backed by confidence, 144, 147, 552 those who operate
on the principle that they are
if there are no real hats there will soon be no money
there to take money from activities for their own
of any value and no bread, 312 use, 558
income greater than outgo, 146, 337, 509-512, 565, transfers;
see transfers of money
569 Treasury Sec accounting for all monies issued to
inflation is the ratio of the amount of money against
him, 506
the goods, 555; see also inflation truths of wealth,
146
interchangeable for commodities, 336 understanding money, 144
international banker and, 147 understanding money flow
lines, 523
investing one's beans into things which will result in use of,
144
more beans back, 578 using booksale money for other
things, results
is so many beans in to get so many beans out, 336 of, 545
it is more vital to pressure income up than to save
vagrancy and, 189
money by Fl? restrictions, 576 valuable service offered
in return for valuable
knowing the correct money pools for any given money,
238
activity, 523 vital that sums be listed and cross-
checked, 545
knowing what service people will consider valuable welfare money
degrades, 146
enough to give money or valuables for, 238 whatever it
represents must be exchangeable, 147
lack of definition of income, expenses and reserves what
Finance and org managers must know to
as different, precise money pools, 521 wisely
allocate funds, 510
lining up 3 or 4 income sources each one of which what gives
Finance greater loss than any FP saving
would provide the needed funds, 512 could ever
recover, 511
"make money" is part of the governing policy of what happens
to group if it doesn't have, 148
finance,523 what has happened to monied classes
through
make other people produce so as to make history, 148
money, 523 what it is, 144-147, 552, 555
making the org make more, 515 what it represents, 145, 146
management of, 558; see also financial management when money
and force lead and opinion leaders are
management unit "in funds" or "without funds,"
unheeded, 400
what determines it, 520 when no money is possible, 145
manipulating the value of, 147 where money to do promotion
comes from, 259
money-force power should operate in consultation why funds
cannot be allocated to an activity by
with the opinion leaders, 393 costing alone, 511
money power available to persons who rise to with enough money
a group can defend itself and
positions of leadership, 392 expand,148
more money around than commodities, result, 555 money paid for
training, potentially increased by every
near refusal to make, 17 Academy film, 550
never borrow to pay bills, 567
never contract bills or debts unless the money is Money Processes,
PTS handling and, 176
immediately in sight to pay for them, 565 monopoly,
monopolies,
no one can FP against money "lined up," 540 factors causing
troubles for, 319
no production equals no, 145 1 have no monopoly on the
ability to observe and
one always gets back from an area more than went act, 2
10
in it, 512 on the only and finest tech, 202
one cannot spend money unless he has it, 565 total monopoly on
effective handling of the mind
org making hundreds of thousands, 183 and spirit, 278
org must not be permitted to spend on an average Montgomery,
Bernard Law (field marshal), 158
more than its level of delivery, 538 Monthly Accounts
Summary; see Accounts Summary
org personnel may not solicit payments from staff
or public on behalf of others, 497 Monthly Bills Summary;
see Bills Summary
paper and metal currency, 144 mood, of a piece in
composition, 256
663
NE
FF
L7
SUBJECT INDEX
mood lines, 256 musical chairs (cont.)
moonlighting, socialist use of, 367
definition, 314 stemming from social aberration, 350, 367
policy on, 314 suppressive or idiot and, 179
morale, unmocking an area, 347
Admin Scale out of balance and, 338 unstabilizing of areas
by, 350
bad,96,338 unstabilizing people, 367
comfort and sloth and, 338 unstable dangerous environment made
by, 368
continuous assault on public morale occurs in the when any
transfer starts musical chairs, 368
press and other media, 329 where it comes from, 349
coordination and, 120 wild shifts invalidate post importances,
368
cope and, 116 Muslim, conquest of India, 29
detestation of high morale as a third dynamic mutiny, mutinies,
psychosis, 329 assignment of Treason for, 64
dev-t and, 163 how they occur, 2
good vs. bad, 338 mystery,
groups and, 338 channeling prospects along using mystery, 245
highest morale I've ever seen was amongst a come-on
dissemination and, 245
furiously dedicated common-purposed group, 338 data
vs., 246
"idle rich" and, 338 definition, 246
insane few vs., 329 keeping the prospect's appetite for
knowledge and
is made of common purpose and obstacles mystery well
stimulated, 245
overcome by the group, 338 mystery on post equals mystery
of environment, 370
low production area is out-morale, reason, 406 threat and
mystery are a lot of the power of
money does not equal, 146 intelligence, 397
not producing vs., 223 unhattedness and, 370
obtaining high morale in group members, 326 mystery sandwich,
people on relief and, 223 definition, 246
production and, 116, 146, 270, 406 thetan is a, 245
production is the basis of, 98, 163, 202,206 mysticism, bringing
order, and, 219
Sanity Scale and, 327, 329, 338 mystique,
what it is made of, 338 definition, 143
morality, smashed by PRs, 380 leadership and, 143
morals,
definition, 171
principles of right and wrong conduct, 171 N
PR men are often of pitiful morals, 377
mores, alignment of group mores, 324 name, want and get the product,
109, 110, 118, 167
mortgage payments, FP Program No. I Napoleon Bonaparte, invented
conscription, 399
and, 580 nation; see country
motif(s), Hotline Newsletter and, 470-471 National Association for
Mental Health, 410
motor, natter, withholds causing, 153
base of, 350
electric motor, principle of, 241 Nazi(s),
why motor can generate power, 350 don't have "good manners," 403
movies, telling one that robbery is the only way to get propaganda
technique used by. 410
rich, 561 PR techniques and, 376-377
MU; see misunderstood word NCG: no case gain
mud pie maker, 331 necessity, necessities,
Mug, Gussie, 438 definition, 493, 563
Exec Council verifying that FP covers the, 490
musical chairs; see also quicksilver; transfer FBO knowing the
vital necessities required by the
absolute hell on everyone, 368 activity to produce its
VFPs and income, 505-506
ARC breaks and, 367 FP and, 563
can destroy an org or area, 80 FP body neglecting, 493
definition, 80, 280, 372 Treasury Secretary responsibility
for, 563
effects of, 80, 368 vital necessity denied in FP, handling,
563
examples, 280 necessity level, decent being raising his, 59
Exec Esto handling where a musical chair insanity NED; see New Era
Dianetics
hasjust occurred, 179
forever musical chairing, cause of, 302 need, activities that
allocate by need and fail to force
government use of, 367 and pay for production, 509
how it comes about, 368 needed and wanted; see also want
inspections of hats and hattedness before beginning all
great programs begin with an understanding or
a musical chair parade, 301 survey of what is, 77
is the mechanism below ARC breaks, 367 when an exec has to find
out what is, 94
no case gain case and, 367 needle, bad needle on a personnel
(definition), 292
org collapse and, 179 negative, positive and, 241
people aren't checkers, 368 neglect,
"quicksilver personnel" scene vs., 372 protest PR and, 399
sad effect and, 367 spoiling our reach, 211
664
SUBJECT INDEX
Negro(es), noise; see also chaos; confusion; dev-t; disorder,
Paul Robeson, 390 distraction
protest PR and, 399 areas affected most by distractions, 82
welfare crippling black Americans, 102 cause of, 89
network(s), condition where another voice or despatch is just
cross orders and interference, 201 one more
distraction, 82
Deputy FBO Network; see Deputy FBO Network definition, 82
duties in reporting and executing remain description of
internal noise, 120
unchanged,201 dev-t and, 89
Finance Network; see Finance Office distraction and, 82
strategic plan and, 137, 139 effect of, 82, 89
new(ly)(ness), example, 82
Dianetics and Scientology, newness of, 233 is main reason
programs and projects are not gotten
facility to see something newly, 270 in,88-89
pushing only the new, 236 later the situation is noticed, the
harder it will be,
when new ideas are fine, 24 and the longer it will take to
build it back up
again, 84
New Era Dianetics, org that can't sell, train and deliver law
concerning, 82, 83
it, 202 PR and, 82
news, Problems of Work and, 83
bad news; see bad news random voices and despatches, 82
best news Man has ever had, 233 rule concerning, 83
Dianetics and Scientology are new news, 233 unhandled
situation and, 89
hard news, definition, 432 when a personnel or place is
distracted, get in only
newsletter; see Hotline Newsletter easy basics one at a
time, 83
newspaper(s), press; see also mass media; reporter why it is
generated, 89
a people often believes little it reads, 425 noncompliance(s); see
also compliance; done; not-dones
as a channel of communication, 413, 425 actions inviting
further noncompliance in an out
attacks printed by, 425 admin area, 71
believe they "mold public opinion," 393 agents from SP
groups, relationship to
black PR and, 418, 420-421 noncompliance, 45
can be a fortress of some black propagandist, 425 alteration is
worse than, 57
channels of communication that are far more communicator
having a noncompliance list, 23
powerful than, 425 degraded beings refuse to comply
without
day of the newspaper is dead, 394 mentioning it, 57
demise of, 393 down stats caused by, 14
editorials are a direct effort to force opinion, 393 effect
on exec, 23
false economic data in the, 205 emergency messes and, 23
friendly-talking reporter is often the most exec and, 23, 82,
94
suspect, 426 false graph is worse than a, 66
governments do believe the press and think it is
handling,83,94
public opinion, 425 is first indicator of unit or staff
member going
just because they pour out does not mean they PTS,44
communicate, 380 locating biggest area of noncompliance
with
lies and, 377, 379-382 orders, 14
mass news media and, 393 never issue an order to get an
order you have
opinion leaders and, 393-394 already issued complied
with, 71
power of newspapers guided by the PRs of special out-admin
area and, 71
interests, 380 out-ethics and, 71
PR and, 379-380 PTSness and, 43
press book is used to get press, 433 three conditions wherein
you get no answers or
PR men operating in the "mass media" push strange
compliance, 82
mental ideas, 376 trying to repair a situation in an
area that doesn't
PROs submitting LRH articles, quotes and news comply,
results of, 153
releases concerning LRH for publication in what degree
of noncompliance regulates, 23
newspapers, periodicals, etc., 472 what this
indicates to remote exec, 83
publicizing one's own good works in, 426 when people can't
get it done, find people who
quote opinions of other papers just as though these
can,199
were opinion leaders, 393 when your despatches or orders
aren't getting
seeking to control public opinion, 393-394 answered or
actioned, don't ever keep issuing
twisting stories, 45 more of same, 83
when it will not run favorable comment, 420-421 with orders
of senior management, 18
when you read the papers, it's not a very nice noncomprehension,
alter-is and, 57
world, 377 Non-Existence condition,
word of mouth is superior to newspaper ads, 232 assignment
of, reason for, 64
newspapermen, PRs bribing, 377 execs and, 94
news release, PR writing a, 485 formula just a hair lower than, 429
news stories, PR must have some skill in, 485 how an unmanned
post might get up to Danger, 66
Liability assignment when Non-Existence gets no
New World Corps, payment for staff training at, 582 result,
64
no case gain; see case gain needed and wanted; see needed and wanted
665
SUBJECT INDEX
Non-Existence condition (cont.) offense(s) (cont.)
penalties for Non-Existence apply after 30 days to failure to
uphold or set an example of high ethical
those new on post, 64 standards, 170
vacant post would be in, 66 irregular 2D connections and
practices, 170
what you are assigning conditions to really doesn't neglect
of responsibilities resulting in a catastrophe
exist, handling, 64 even when another
manages to avert the final
not-done(s); see also noncompliance consequences, 375
backlogs and, 97 quicksilver personnel" scenes, 374
behind every upset will be not-dones, half-dones and
relaying or carrying out a legal order in such a way
backlogs, 99 as to make it unworkable, 154
campaign to remedy, 98 representing a scene to be different than
it actually
effect of, 97 is to cover up crimes and escape
discipline, 170
half-dones, backlogs and, 97 use of false statements to
cover up a situation, 170
handle the hell out of it, 213 Office of LRH,
how they occur, 161 hauling a program into, 42
reasons for, 97 special project and, 41
Why of many failures is found in, 97 Office of the HCO Exec Sec,
special project carried
notes; see Income Note Collections Summary under the, 41
nothingness, communication and, 417 Office of the Org Exec Sec, special
project carried
under the, 41
officer(s); see also administrator; executive;
leader;
0 manager; senior
accounts that org officers are signatories on,
495
Objective Processes, PTS handling and, 176 condoning or failing to
effectively handle an out
observation(s); see also awareness; confront; inspection;
ethics situation in self or others, 170
investigation responsibility for ethical group,
171
are sent to Flag, 86, 87, 92 steps for getting in ethics on
a staff member, 171
by stats, reports, inspections, 167 officials,
CLOs and, 85, 87, 91-92 don't tell a lie to a city official
when the truth is just
communication and, 417 as easy to tell, 380
cycle of management and, 85 PRO area control and, 408
discovering users and what is needed and wanted, 77 off-line,
evaluations and, 86 apathy and tiredness caused by off-
line, off-origin
execs and, 94, 167 comm, 163
Flag remedies are based on area observations from as a basic of
dev-t, 160
many sources, 89 offloads; see dismissal
Key Ingredients and, 76, 85, 86 off-origin,
lacking, effect of, 76 as a basic of dev-t, 160
must be true, 76 effect of off-line, off-origin comm, 163
must serve both those in charge and any others who Okhrana, 394
plan, 76 old age pension, government and, 217
nothing must muddy it or color it, 76
often faulty especially over long distances, 94 omission(s),
orgs and OTLs observe for CLOs, 86 Danger condition and,
171
planning and, 76 handling for emergency item or, 216
OCA; see Oxford Capacity Analysis omitted data,
Ochrana; see Okhrana law of, 420
OEC; see Organization Executive Course PR and, 420
OEC Volume(s), runs close second to out of sequence, 116
data on gross income is in the, 200 one-worlders, education has
fallen under the control
div head is expected to have at least done the OEC of, 328
Volume for his division, 128 on-line,
tools of management and, 127 definition, 161
use of OEC and Management Volume admin tech enforcing on-line,
162
and quoting it in orders, 199 on-origin,
OES; see Organization Executive Secretary definition, 161
offense(s); see also crime; crimes in Scientology; ethics;
enforcing on-origin, 162
overt OODs: Orders of the Day
absence from post without competent open house(s), goodwill
generated by, 231
replacement, 374 operating, you cannot operate without a
base to
accepting illegal orders, 154 operate from, 429
condoning or contributing to circumstances or operating point,
safe point and, 429
offenses capable of bringing a course, section,
unit, department, org, zone or division to a state
operating targets, how they must be written, 123
of collapse, 375 Operating Thetan; see also thetan
condoning or failing to effectively handle an out- only Clears
and OTs will survive this planet, 278
ethics situation, 170 OT activities program, 36
dishonesty, 170 program to establish and operate OT
Course. 35
drug or alcoholic addiction, 170 year of the, 36
encouraging out-ethics, 170 operation(s), speed of, 373
666
SUBJECT INDEX
operational, definition, 213 opinion leader(s) (cont.)
Operation-Transport Liaison Unit; see also Continental politician
commonly is boosted to power
Liaison Office; Flag Operations Liaison Office
by, 391
booming the nearest major org and others as Power Formula and,
391-392
well, 522 PR action's success depends upon favorably
CLOs, Flag and, 85, 87 influencing the, 389
cycle of management and, 85 PR and, 389, 394-395, 414
definition, 522 PR must reach masses through, 395
definition of CLO/OTL reserves, 523 PRO passes the
information and news contained in
definition of OTL income, 522 Hotline on to, 472
duties of, 87 prosperity and an easy rule depend upon the
cooperation of, 393
evidence of how good an OTL is, 520 PROs securing from
opinion leaders official
Flag planning and, 85 acknowledgement of LRH good works,
472
function of, 522 public opinion formed by, 389
how it must manage lesser orgs, 520 regard for, 391-392
Key Ingredients and, 85, 86 responsibility of, 392
major org for an, 520 rule that should not be violated, 390
must be of use to Flag, orgs, franchises and Russell, Bertrand,
390
public, 85 seeking to destroy the, 394
observation and, 85, 86 surveys for, 390, 395
production of, 86 take care not to step on their toes, 429
purpose of, 85 unrest and unpopularity is traceable to
disregard of
supervision and, 85, 86 the subject of, 391
what it is supported by, 522 used to publicize one's own
good works, 426
when it will become unmocked and confused, 85 use (proper)
of, 390
when it will become valueless and a burden, 85 US Government
antagonizing or destroying, 393
when it will prosper, 85 what being one involves, 392
opinion(s), opponent, bringing opponents into disrepute by PR
ARC breaks and, 215 techniques, 376-377
given in response to a request for something to be opposition, is a
common way point in the cycle of
looked into, 215 inclusion, 331
newspaper editorials are a direct effort to force
opinion, 393 oppression, preventing orgs being used as a
means to
opinions of opinion leaders must be known, 395 oppress
others, 59
public opinion; see public opinion order, orderliness; see also
establishing; organizing
questioning people to get their opinion on chaos
differentiated from, 159
something, 272 Clears and, 219
recruitment and, 183 creating folders and files, 201
survival requires some control of, 395 good line and particle
control, 159
opinion leader(s), handling chaos by putting in order, 81
anti-opinion leaders, making of, 395 holding the
communication lines of Scientology and
are VIPs to the PR, 395 its service in an orderly
state, 219
dead agent pack supplied to, 423 how order goes in, 81
definition, 389 leadership is the action of bringing, 219
disregard of by governments, 391-394 learning to put things
down where they belong and
election of, 392 can be found again, 201
examples, 389, 390 personal concepts of organization and
order not
factors determining who is looked to by others for being
very high, 201
evaluation, 389 processing a very small percent of the
society
family and, 392-393 resulting in, 219
finding out who are the top dogs in the area in stable
terminals and, 81
financial and political circles, 429 taking more
responsibility for the state of, 222
goodwill of opinion leaders is necessary for thetan bringing,
219
survival, 394 where an individual is capable of
bringing order,
harassment of, 393 there is order, 219
HCO PL on, 389 order(s),
Hotline Newsletter and, 472 ability to give and enforce, 8
identifying the, 389 Admin Scale and, 323
interpretation of, 389 advices from juniors being taken before
issuing
mass news media and, 393 any, I
misuse of, example, 390 all are not equal, 364
money-force power should operate in consultation alteration is
worse than noncompliance, 57
with, 393 any order is really a criticism, 71
most important are the groups who survey out to be arbitraries
vs., 210
the key, real powers in an area, 429 bogs traced to
skipped orders, 3
newspaper editorials quote the opinions of other choosing what
policy letter to order in, 72
papers just as though these were, 393 clarification
requests, 202
newspapers vs., 393-394 competent higher-toned beings
understand orders
omitting the, 394 and comply if possible, 57
opinions of opinion leaders must be known, 395 consequences
of conflicting, 2
people strive to be opinion leaders, 392 contrary, 154
667
SUBJECT INDEX
order(s) (cont.) order(s) (cont.)
covert avoidance of an, 57 trying to get all policy letters in
at once can swamp
cross orders, 201 an org, 72
debugging, 324 urgent directives and, 5
different orders than in junior's hat, 342 using OEC and
Management Volume admin tech
direct order can be petitioned against after and quoting
it in, 199
compliance, 26 verbal relays of Flag commands are not
direct order, example, 25 acceptable, 154
doing one's job without needing lots of, 57 wear your hat so
well, you never need an, 71
exec, when your despatches or orders aren't getting
does not wait for orders to act, 142 answered or
actioned, don't ever keep issuing
must be someone from whom others are willing more of
the same, 83
to take orders, 143 why an order or directive is
necessary, 8
sending a mad avalanche of orders on telex, 72 why it
isn't good for an Exec Council to hand out
unreal orders and, I strings of, 72
Executive Directives and, 25, 72-73 wording order in
anticipation of getting opinion or
genus of the org board as a central ordering explanation
in reply, 215
point, 76 you can never send administrative orders into
an
glorious irresponsibility of, 210 out-admin area, 71
governing body can be inactive while individually order(s) (requests
for goods or services), taking in
very busy issuing, 2 orders and money and
delivering exactly what has
group needs positive orders leading to a known been
ordered, 561
accomplishment, 9 orderer, assembly line for produced promo
to, 252
handling where networks, Flag and FOLO orders order forms, sales
campaign and, 235
cross-order each other into an org, 201
if a post was really being worn, orders would be order of
magnitude,
unnecessary, 71 definition, 275
if it is not written and seen in writing, it is not wrong
orders of magnitude, examples, 275
true, 154 organization(s), org(s); see also business;
civilization;
if policy doesn't cover, request clarification, 364
company; country; culture; group; society; team;
I give instructions based on a prediction of third dynamic
consequences, 210 aberration of, 322
illegal order; see illegal order admin failure, 3
intervention and, 25 administration system of some sort is
necessary to
juniors trying to wear their hats but a senior being
perpetuate any group, reason, 75
unaware of them issuing different orders, 342 Admin
Scale, 323
legal orders, definition, 154 admin, tech or ethics going
out causing org
locating biggest area of noncompliance with, 14
contraction, 60
look for the program or orders that were dropped Advanced
Organization; see Advanced Organization
or forgotten before originating new ones, 3 agents from
SP groups, effects of and handling
LRH orders, basis of, 210 of, 44-45
never issue an order to get an order you have allocated
sums are under org's control, 488, 490
already issued complied with, 71 almost runs itself, 113
new programs being given out as broad orders, 72 always some
individual assigned as responsible for
no orders senior to HCO PLs and HCOBs, 364 work or
production of every div, dept and
no or weak orders bring about stagnation and post, 155
collapse, 9 applying income greater than outgo to
each division
observation of the situation is where orders come and
area of the, 510, 511
from, 210 apprenticeships and, 327, 328, 332
one does not have an org without, 8 are a channel or way in
themselves, 40
out-admin area vs., 71 backlogs, consequences of, 97-99
permit no orders not agreed to in the actual bad morale, 96
conference of the governing body, 2 bad repute,
reasons for, 319
personnel too timid to refuse destructive order, 373 bad
technology present as poor word-of-mouth
positive enforced orders are the need of a group, 8
advertising is going around, 12
positive orders on positive programs cause bared teeth at
the, 17
expansion, 9 base on which to operate, 75
prediction of consequences, 210 battle plans and, 125, 126
relaying or carrying out a legal order in such a way beans
in and beans out, 336
as to make it unworkable, 154 bogged, 3
remotely located exec and, 83 bookstocks, how an org gets,
546
reprimand and cancel any orders issued books, what happens when
org tries to operate
independently, 2 without, 546
requests for clarification of, 202 boom; see boom
results of issuing no orders in a group, 8 breakdown is
failure on part of execs to wear their
resurrecting neglected orders, 18 ethics and justice hats,
169
riding one order until it is in, 72 cannot have more taken
out than is being put into
rule for untrained execs regarding issuing orders, I
it, 95
seniority of, 364 can't take more out than comes in, 16
skipped, 3 cap-in-hand activity, 493
sweeping order to handle situation, 5 caring what happens to
the, 17
telex orders, 72 cause over environment, and fully hatted org,
181
668
SUBJECT INDEX
organization(s), org(s) (cont.) organization(s), org(s) (cont.)
challenging org environment, why the need for, 65 error (most
common) in, 32-33
changing society, 200 errors (list of) that do more to destroy
an org than
chaos,96 any other action, 281
clearing a group, steps, 323 establishing the org; see
establishing
CLO has direct comm with, 87 Estos, number for a small org,
163
CLO or OTL makes Flag planning become an Esto system,
putting it in an org, 178
actuality in, 85 ethical failure at the top or just below
it can destroy
CLO or OTL must be of use to, 85 an org and make it
downstat, 170
collapse; see collapse ethical, vital to any org to be, 169
comm discipline, what happens to org that has ethics, tech
and admin gotten in to have an, 60
no, 162 evaluations of orgs are done at Flag, 201
common problem of an, 37 exchange and delivery, 200
common purposes, any org is bound together exchanging
valuables for valuables, 238
by, 120 exclusion and, 328, 330
complement and, 357 Exec Council building a viable, expanding
and
concentration points in putting an org together and
prosperous, 571
keeping it viable, 320 Exec Council responsibility
for successful conduct
confidence in one's teammates as a factor in org of, 572
survival, 207 exec needs concept of ideal scene of an
org,
confusing comm line with command line, results of, reason,
142
165-166 exec should be able to achieve production long
continuous expansion of volume, organization and before
his org is perfected, 142
demand, 33 exec thinks of area and org first and repairs,
94
contraction; see contraction expansion; see expansion
controls and expands its field and keeps it active extinction of
worker by org vanishing, 16
and happy, 199 factors (five) the future of any activity
depends on,
coordination, lack of, 120 492-493
CO or ED must have control of factors (three) that form core
of all organizational
his, 198 situations, 345
cope while organizing, 309 fails under worker-oriented execs,
17
correct comm is symptom of healthy producing org, failure
points of, 327
164 fall-aparts, what they are signaled by, 163
counter-policy and aberration of, 322 false economic data
inhibiting the prosperity of, 203
cycle of management, 85 false economy in personnel, effects
on org, 281
cycles of lowered condition and raised fast flow hiring and,
183-184
condition, 340 FBO defeating counter-intention in the,
515
death rattle of, 332 FBO does not run org via financial
decline, cause of, 153, 370 management, 508
definition, 142 feeder org services vs. Central Org services,
520
delivery; see delivery field members and, 331
department; see department finance; see finance
Dept I evolves the, 180 Finance and org managers must know
the org VFPs
deputy system, 332 and subproducts, reason, 510
designed for expansion, 33 Finance Office representatives in
every, 488, 490
desperate and trying for total effect, 239 financially
irresponsible org, cause of, 516
different types of, 521 finding out how much is required
for basic
difficulty, main cause of orgs being in, 38
organizational needs to merely keep org
dishonesty in, 536 there, 580
dissemination; see dissemination Flag actions and, 201
distracted from correct existing programs, 39 Flag
Executive Briefing Course grads and, 87
distraction, noise and, 82 Flag intervention, primary targets
of, 201
division; see division Flag planning and, 86
downfall, what it traces to, 312 Flag programs and projects
pushed in by, 87
down statistic; see down statistic flourishing, prosperous
org, 198
downtrends and uptrends of, 340 flow line without which the
Central Org or top org
driving more business down on orgs than they could will go
broke, 520
waste, 560 FOLO,
driving social aberrations out of, 307 ensures ED does
have control of his, 201
dropped or forgotten program and bogged org, 3 handles
overall org health of a continent, 201
dual nature of, 78 intervention, 201
duplicating functions, 344 sees that orgs are put there
and manages
duties of, 87 them, 521
efficient org, what makes an, 216 form; see organization form
efforts to bleed an org of more blood than it has, 95 future
health of, 546
efforts to mimic group's tech destructively and set gaining
control of its area, 361
up rival groups, 330 generalities kill orgs, 539
effort to hold an existing org together is really getting a
good idea of the degree an org is running
different than trying to get a plan into on-
policy and in-tech, 578-579
actuality, 78 government appropriation think, 492
environmental control, 339 great execs in Scientology and the
orgs they came
environment, org becoming cause over, 181 up in, 183
669
SUBJECT INDEX
organization(s), org(s) (cont.) organization(s), org(s) (cont.)
great orgs, how they were built, 182 magic solutions in
managing a production org, 282
gross divisional statistic; see gross divisional statistic
major org for an OTL or CLO, 520
gross income; see gross income make and break items (eleven)
of an, 327
group sanity, 327 make-break point of an, 578
growth; see expansion making an org run better, 39
handles the highest commodity, life itself, 65 making it
very worthwhile for Flag to manage
happy, cheerful org, 225 the, 515
happy, productive, prosperous org that is servicing making
planning become an actuality, 74
its area, 202 making sure there is an org there, 17
has no space unless it is sending out anchor points making
the org make more money, 515
to make it, 37 manager and, 120-121
hats and, 346 manning up an, 113
hats are why an org runs well when it does, 308 marketing;
see marketing
hatting in great orgs, 182 mishandled items, effect of, 159
having a hat-in-hand aspect to finance, 493 misunderstoods,
318
having orgs that serve to increase survival on all money; see
income; money
dynamics, 59 monopoly on the only and finest tech, 202
"hey you" org, 120 moonlighting and, 314, 315
hiring; see hiring morale; see morale
how it will win even if it doesn't see the most attacked and
suppressed line in an, 250
problems, 39 most important zone of ethical conduct in
an org is
idling people, org salted down with, 284 at or near
the top, 169
if all problems we faced were only ours we could musical
chairs, effects of, 179
simply audit them out, 39 must be capable of supporting
itself and thus
implies others are present and are engaged in a staying
alive, 95
similar activity, 120 must have an org to back up
production, 346
improvement, desire for, 74 must not be permitted to spend on
an average more
including vs. excluding people, 330 than its level of
delivery, 538
income; see income needing perfect human beings to run an,
290
increasing the wealth and assets of the, 569 new group or
company should be established first as
indicators of ED who does not have control of a safe
point and then as an operating point, 429
his, 201 noise and, 82, 120
individuals, and above all execs, are the building nonexpanding
org almost impossible to run with
blocks of, 371 ease, 33
inefficient areas, what they usually trace to, 302 not a
commercial company, but the center of a
inflation vs., 314 religious movement which is
changing society, 200
inflow heavy due to booksales, 275 not appointing people
who don't care what happens
in good shape vs. in poor shape, 538 to the, 18
insecurity from society leaking into, 288 not creating new
demand, 33
instant transfers can wreck an, 285 not doing well due to
not enough personnel or too
internally, the only way we have been held back is many
personnel, 357
by out-ethics and nonproduction, 371 not-dones, half-
dones and backlogs, org loading up
Int Finance Office has representatives in every, 490
with, 161
irreducible minimum, law of, 335 not producing much of anything
but paper, reason
is in nonexistence for its Scientology public unless it
for, 166
mails magazines regularly, 37 not producing, results
of, 223
it is your org, 232 observing for CLOs, 86
Job Endangerment Chits refused or ignored by, old programs
remain and will continue, 78
handling,69 old school tie popularity, or lack of it,
kills orgs, 539
justice and, 327, 329, 338 one thing that will clobber an, 13
keeping orgs manned and trained up, 288 only an org at
cause can reach and control, 181
Key Ingredients and, 85 only those who oppose their own
survival resist a
key vocabulary of an, 321 survival-producing org, 331
knocked around by nonsense generated on the only time it gets
injured, 314
fringes of an unhandled situation, 89 orders skipped
causing bogs, 3
know-how for making an org recover, 4 organizing an org; see
organizing
knowing an org inside out, 73 org boarding in great orgs,
182
knowing something about the conditions of the org OTL booming
the nearest major org and others as
in order to choose what policy letter to order
well, 522
in, 72 out-ethics and nonproduction do not build a
strong
leaving areas unmanned in an, 281 org or a strong future,
371
lesser orgs flow customers to the major org, 520 outnesses
which can destroy an org faster than any
limiting income and delivery potential by not others,
reference, 374
spending what it should in order to increase penalized
because of lack of training, understanding
inflow and delivery, 578 and grooving in people,
211
lines flying fast in great orgs, 182 people doing their job,
effects on org, 216
longevity, how org establishes its own, 562 people think they
are running an org whereas they
lost a lot of staff, 291 didn't finish putting one
there to be run, 3
low affinity in org for org and public, 17 percentage that
are mad in any, 319
madhouse, cause of, 160, 162 perfecting the org while
producing, 142
magazines, why they exist, 37 personal aberration and, 319
670
SUBJECT INDEX
organization(s), org(s) (cont.) organization(s), org(s) (cont.)
personal income tax agency affecting org, 177 size of, what
it is regulated by, 550-551
personnel, hats, lines and, 345 slump; see slump
Phase 11, 95 society, how it is better off because of the
org, 556
planetary dissemination, 277 solution to problem is a
program, 41
Power, putting an org in, 351 solvency; see solvency
preservation of his org is a first consideration of an source
org, 344
exec, 95 speed of other orgs and companies compared to
any
preventing orgs being used as means to oppress
Scientology org, 540
others, 59 SP group member will make org or some part of
it
primitive background against which one is trying to
PTS, 45
run an, 320 spotting orgs having execs who do not get
their
problem relating to org's function and survival, crews
to produce, 225
handling,41 SP social groups that org must have
contact with,
problems and programs, 36-40 handling, 43-44
product, every post or part of an org has a, 63 SPs, policy
regarding, 61
production; see production SP, to what use one puts an org, 59
production areas are the most important. 334
product of the, 287 staff-, see staff
product (ultimate) of Scientology, 33 standard of living of,
205
program; see program state of the org, developing an insight
into the, 17
programing an, 35 statistic; see statistic
program regarding buildings for Scientology "stocks" of a
public service org, what they are, 578
orgs, 36 suborganization, starting a new, 33
promotion and, 327, 328, 334 successes, what they are
signaled by, 163
promotion and sales neglected, results of, 510 success
points of, 327
property, carelessness about the org's, 17 survival of, 33,
142, 207
proportionate marketing and, 274 survival of individuals in,
207
prosperity; see prosperity survive, org must expand to, 33
PTS dramatizes can't have or enforced overt have takes a while
for an organized activity to become a
on, 175 shattered wreck, 84
PTS from person from an SP group, 45 team, org is a, 120, 209
public; see public tech going out and org contraction, 60
Publications Organization; see Publications that can't be
staffed has an SP in it, 65
Organization that can't sell, train and deliver New
Era
purveyor and service depot for standard tech,
Dianetics, 202
Dianetics and Scientology, 199 that doesn't hold Exec
Council, Ad Council and
quality of, how to maintain, 332 staff meetings, 121
quality of training and auditing in, 315 that has failed to
recruit, 291
real losses in an org are the sums never made, 337 that is going
to starve, 538
reason org isn't getting on, it is internal, 282 that is in a
Danger condition as regards the
reason things do not run well in, 308 society, 582
recruit and train, org has to, 289 there's nothing holding
you back, 202
reputation of, 231, 515 Thetan-Mind-Body-Product system, 31
reserves, what they are used for, 489, 491 things that will
shatter an, 365
resisting new staff or recruiting, 291 third and 4th dynamic
problems which are thrusl
ridge developed against all voices and despatches, 82
on, 39
rumors, bad or good, kill orgs, 539 third dynamic de-
aberration, 322
running better on less people, 179 third dynamic
technology, org is a, 302
running by stats shows one the state of the, 539 three
principal zones in a Scientology org, 60
running orgs, heart of, 320 to get production one must have an,
346
running or managing by anything but stats kills tough org,
what makes a, 207
the, 539 tours are essential in higher service orgs,
373
safe point; see safe point traffic and volume expanding, 32
sagging or vanishing, cause of, 115 traffic from new field
of operation, handling, 32
sag if execs don't enforce dev-t policies, 4 trained exec
raises stats of, 300
Saint Hill; see Saint Hill training and, 328, 331
sales; see sales transfers of staff; see transfers
sane org, answer to, 351 troubles, causes of, 302, 307, 319
Sanity Scale for the third dynamic of a group, 327 trying to get
all PLs in at once can swamp an, 72
Scientology org can remove causes of its problems, two jobs of
an exec in a formed org, 96
reason, 40 two uses to which Scientology orgs can be put,
59
screaming for an Esto to save the, 164 underburdened personnel,
96
section; see section undermanned and undertrained, solution
to, 283
senior org, 64 undermanned org, effects of, 288
sequence of getting in ethics, tech and admin, 60 undermanning
an org, results of, 282
sequence of hats org takes over from ED, 114 unhappy org that
doesn't produce, 114
service unit, org is essentially a, 559 unhatted org goes
weak and criminal, 183
serving to increase survival on all dynamics, 59 unhatted org
is lazy and refers everything to
short doable programs putting org into productive someone
else, 160
winning frame of mind, 201 unit; see unit
situation which may be disastrous, handling of, 5 unlimited
horizon, only a Scientology org has an, 33
671
SUBJECT INDEX
organization(s), org(s) (cont.) organization form (pattern), form of the
organization
unmocked because every Registrar had been (cont.)
removed, 73 don't unmock a working installation, 352
unmocking an, 352 establishment and, 187
untrained exec in charge of org, results of, 300 Esto and,
181, 186-187
uses of, 59 holding the form of the org, 185, 282, 287
using Scientology org to forward advance of self how a
Scientology org goes together, 187
and all dynamics toward total survival, 59 manager's
most valuable tool is the, 121
using the great power and control of an org over musical
chairs due to improper org design, 368
others to defend oneself, 59 oldest pattern we have,
180
using untrained non-FEBC exec, 300 personnel turnover
reduced by holding the, 287
utilization and, 327, 328, 333 seeing where it reaches, 186
shattered by ignorance, 280
value only to the degree org produces, 142 soaring stats from
getting an org in with super
VFP of, 205 standard policy-promotion, form and
admin, 72
viability; see viability specialists and, 185
vital senior data which can make orgs run, 4 theater example
(of holding the form of the org),
way to build a strong future is to build a strong 185-186
org, 371 troubles, cause of, 369
we are in the business of a bettered world, 190 what can
happen if org form is not held, 185-186
we are in the business of people, 190 organize, organizing,
organization; see also
what happens if each person in the org wears all the
administration; establishing; hatting; management;
hats or one wears all and the rest wear none, 96
order; Organizing Officer; training
what happens if the different parts of an org are not Admin
Scale and, 323
coordinated, 120 any program could be put into effect if
properly
what happens if you get an org in with organized, 75
super-standard policy, 72 attaining a clean view of the
subject of, 321
what happens when org doesn't know its badly organized group,
signs of, 207
programs, 39 balance between producing and, 200-201
what happens when org is gone, 16 basic principle underlying
all, 28
what is wanted, 202 basic words of organization not generally
what it has to do to be meaningful, useful and
comprehended, 319
lasting, 74 battle plans, expansion and, 126
what it takes for an org to produce, 184 building by stable
terminals in organizing orgs, 81
what makes an org look good, 216 cope and, 116
when it's a mob, 161, 302
where there was an FBO, orgs got solvent and staffs
creating folders and files, 201
got paid, 536 definition, 142
which lack at least the rudiments of the true description,
116
administrative points, results of, 77 developing
personal concepts of, 201
winning pattern, 88 dropping exec organizational actions, 178
without orders, plans, programs, one does not have emphasis on
GI without comparable emphasis on
an, 8 delivery and, 113
worker-oriented fellow cares for worker but not for essence
of, 207
the, 16 examples, I 11, 200
workers depend on the, 95 examples of lack of, I I I
worthwhileness of the, 330 execs and, 142
you cannot operate without a base to operate exec who can't
organize or get others to do so. 374
from, 429 expansion and, 28
Organization Executive Course; see also OEC Volumes factors that
one works on constantly in, 346
administratively posted personnel and, 295 for its own sake,
74
basic sequence of hatting and, 182, 184 good exec arranges
personnel and organization to
businessmen and, 32 handle types of actions and
confusions, 80
gradient scale of, 309
essential for training execs to manage successfully at have
the tech of a job, plan it, get the materials, and
org level, 128 then do it, 116
exec posts that are expected to have done the, 128 if one
organizes only, he will get no product, 116
getting people trained up to handle their posts, 80
inadequate or unknown organization tech, 319
prerequisite for Management Status in its most simple form,
74
Checksheets, 129 is not an end-all, 346
program to train up staffs by, 36 Key Ingredients and, 74
Staff Status III and, 295 key vocabulary of, 320-321
Organization Executive Secretary, lack of full hatting is the Why of
declining
is an executive, 141 organization, 370
training (minimum) expected of, 128 learning to put things
down where they belong and
organization form (pattern), form of the organization; can be
found again, 201
see also establishment; lines; organizing; mini programs
and, 199
organizing board must result in production to have value,
346
basic concern of overall management is the form of not broadly
communicating into disorganized areas
the org and its degree of activity, 559 except
to organize them, 80
changes which make hats unreal, 342 not just a fancy,
complex system, done for its own
definition, 185 sake, 74
"doesn't know how to play the piano" and, 185 one of the
most valuable tools of, 324
672
SUBJECT INDEX
organize, organizing, organization (cont.) organizing board, org board
(cont.)
only a few points we need to stress, 74 needed in manning
up an org, 113
only toward actual production, 199 neighboring org board
arrangements, 94
overexpansion is only underorganization in the new
production unit being org boarded, 135
main, 32 org boarding as part of the essence of
personal concepts of organization and order not
organization, 20.7
being very high, 201 org boards for the sake of org
boards, 74
primitive organizational tech currently in use, 319 out-
reality on, 322
production vs., 116, 199, 200 overload due to lack of, 313
Product Officers who don't know how to, I I I playing the,
94
programs and, 75 post on the org board is the stable point, 80
PR personnel and, 316 principle on which it was conceived, 31
purpose of, 74 production and, 361
requires trained administrators who can forward program
location changed on the, 42
programs, 79 relay ordering points and, 76
secret of, 81 single-handing from the top, cause of, 114
sequence (and relative seniority) of subjects relating
specialists and, 186
to, 323 staff has to be checked out on it, 310
setting up a suborganization unit to handle a new standard
admin and the, 73
kind of traffic, 32 strategic planning and, 137
simple subject based on a few basic patterns, 79 supervision
and, 76
spending time organizing in different ways, 112 survival and,
207
stable terminals and, 80 Thetan-Mind-Body-Product and, 31
survival and, 207 unposted or unreal, effect of, 362
takes a while for an organized activity to become a up-to-
date, 162, 295
shattered wreck, 84 US Government org board, 309
Thetan- Mind- Body- Product system, 31 way out is to organize
the org board and hats while
those individuals or areas that are least well- you
cope, 313
organized are affected most by distractions. 82 what
underlies why org boards are, to some degree,
two targets of good administration, 75 in disuse, 357
unorganized division, effects of, 302 when it will be
completely over one's head, 80
vital to know the basic subject of, 75 Organizing Officer; see also
establishing; Establishment
well-organized activities survive, 207 Officer; hatting;
line(s); organization form;
when it has value, 346 organizing; organizing board;
public relations;
where the HOW of organization is covered, I I I
training
year of, 36 especially has to know how to get a product, I
I I
organizing board, org board; see also flow chart; FP being delegated
to, 570
organization form; posting functions and responsibilities
of, 190
as an analysis system which can be applied to any handling for
a grossly overloaded key post, 117
person or job, 21 job of the, 190
central ordering point, 76 taking over posts for 48 hours, 117
complement and, 357 what he is there for, 190
coordination is why we have an, 121 Org Exec Sec; see Organization
Executive Secretary
defining division's product before being able to post Org Officer;
see Organizing Officer
the, 362 Org Series, routing and, 160
definition, 80, 362
Dept I to keep org board statuses in PT, 295 origin, sent to the
right terminal that handles that, 161
disorganized, 342 originate, staff member originates things that
apply or
drilling on the, 162, 164, 186 are the business of his
own post, 161
duplicating functions, 344 OT; see Operating Thetan
effectiveness of, 80 others, inability to tolerate or handle
others, 325
effect on production, 362 OTL; see Operation-Transport Liaison Unit
every post or part of an org has a product, 63
exec has to know every function in it, 94 out-basket; see also
basket; in-basket
facilities and the, 21 exec having and using an, 159
genus of, 76 place to put comm for delivery, 162
gradient scale of, 310 out-ethics; see also ethics
great orgs, org boarding in, 182 appears as withhold phenomena,
484
hats and, 310, 362 chance to get ethics in on self before
really
hats are in flow sequence on an, 362 crashing, 171
hat, training and org board add up to condoning or failing to
effectively handle an out
production, 361 ethics situation, 170
how long it takes to sketch and post an, 186 contraction and,
60
is a list of hats with seniorities, 362 definition, 172
knowing the org board of allies and of enemies, 94 dishonesty;
see dishonesty
making the staff status of each staff member and do not place
grooved-in person who is too confused
any tech class visible on the, 295 or, 366
management tool, org boards as a, 137 don't tolerate, 199
misunderstoods blocking further understanding downstat
area, suspect an out-ethics scene, 169
of, 318 encouraging out-ethics, 170
must be able to define divisional product before you exec
handling of junior's out-ethics personal life, 169
can post any real part of its, 362 exec's ethics out,
handling, 169
673
SUBJECT INDEX
out-ethics (cont.) overt(s), overt act(s) (cont.)
failure to uphold or set an example of high ethical
eyesight and, 370
standards, 170 maintaining the integrity of those
holding "status
finding out-ethics situation person is involved value"
posts, 298
in, 172 misunderstoods and, 370
First Dynamic Danger Formula and, 173 product of the insane is
an, 340
Flag intervention and, 201 stem from misunderstoods, 370
group justice and, 169, 171, 173 overtime,
idle auditors and, 178 authorizations for, 573
internally, the only way we have been held back is FP setting
limits on, 573
by nonproduction and, 371 overt product(s); see also error
Mr. Stat Faker, 189 aberration and, 318
new person on post who is too out-ethics, advocating, 176
handling, 366 cause of, 318
noncompliance and, 71 costly in time and catastrophes, 214
out-ethics people go rapidly into Treason, 170
'60tit of valence" and, 170 definition, I 10
people whose ethics are low will enturbulate and due to
leaving an org unaudited, 318
upset a group, 170 exec ensuring no, 223
people with out-ethics withholds cannot see, 170 handling for,
214, 324
persons whose ethics have remaitied out must be no room on
staffs for those who make, 371
replaced, 169 personal aberration causing, 318
poor production and, 371 personnel who have things "just
sort of go wrong"
PTS and, 170 around them, 318
steps for getting in ethics on a staff member, 171 product of
the insane is an overt act, 340
troubles due to, 61; see also trouble standard of living
depressed by, 204
unethical people, definition, 169 overt product makers, results of
exec ignoring, 205
why any administration is a symptom of, 71 overwhelm,
wog and, 61 cope becoming an, 313
outflow, heaviest must be to raw public, 275 SP and, 65
outgo, income greater than, 146, 337, 509-512, overwork; see also
overload
565, 569 dev-t means, 161
due to omission of a Key Ingredient, 77
outness(es), execs, personnel and, 33
arbitraries and, 210 expansion vs., 32
being able to conceive of basic outnesses, 72 occurs only
when one cannot afford to expand, 33
divisional sec must look for gross outnesses, 73 overburdened
personnel, 96
exec must develop sensitivity to indicators of, 94 why single
practitioners can't expand their practices
getting outnesses in by policy, 73 without, 32
getting outnesses in so they stay in, 73 Oxford Capacity Analysis
(test),
handling of, 324 as a personnel tool, 292
policy outnesses, reason for, 73 hiring and, 290, 291
requires real genius to discover how gross and how
basic an outness can be, 72 oxygenless world, 320
which can destroy an org faster than any others,
reference, 374
why orgs are distracted by so many, 89 P
out of sequence,
Key Ingredients and, 116 PAC area, Flag tours orders in, 87
most common outpoint is, 116 pack(s), hat pack(s),
omitted data runs close second to, 116 A-1 hat and, 308-309
out of valence, out-ethics and, 170 checksheet, write-up and, 311
outpoint, most common, 116 heavy ethics, relationship to no
checksheet or pack,
306
overload; see also overwork missing or incomplete for post, 342
asking "What hat am I wearing?" when one finds he must exist
for every member of a group, 331
is on overload, 117 packaging,
blows caused by, 305 definition, 253
causes of, 216, 313 marketing and, 234
handling overloaded post rather than studying, 284
handling overloaded posts, 117 pamphlet(s); see also flier;
handout
hatting and, 216, 305, 313 as a channel of communication, 413
job made untenable by harassment and, 305 attract, interest,
get your message across, 260
most common way to overload an area, 305 publicizing one's
own good works in, 426
overloaded division will empty, 305 two guiding rules, 260
unhattedness causing, 216 Panama, riots of, 399
overmanned; see posting pan-determinism,
overt(s), overt act(s); see also crime; crimes in definition of pan-
determined, 390
Scientology; offense poor source identification goes
with lack of, 17
Admin Scale and, 324 worker-oriented person is deficient in,
16
against Scientology recoil casewise, 536 paper(s); see also
despatch
establishing what will be considered as, 324 org not producing
much of anything but, 166
674
SUBJECT INDEX
paper(s) (cont.) pay, payroll, salary (cont.)
pieces of paper can turn into a blizzard and blow salesmen
hired at very low retainer and making the
one right off post, 159 bulk of their money on
commissions, 135
pieces of paper that don't belong to one, secondary (by
survey) to org income and getting a
handling,159 show on the road, 561
parents, false economic data and, 203 setting low basic pay and high
production bonuses,
Parkhouse, Herbie, 536, 583 reason for, 510
staff not being able to live on org pay, 314
parliament(s); see also government; politician subject to
cutbacks where an activity is not able to
PR employee bribing or lying to members of, 377
demonstrate production, 492
PR men pushing strange mental ideas in lobbying undermanned
org will pay badly and go down, 282
parliaments, 376 way to good pay, 146
streams of false statistics gush from PR lobbyists to welfare
state pays people not to work, 305
get a quick pound from, 379 what really underlies it, 561
participation, where there was an FBO, orgs got solvent and staffs
how it's achieved, 306 got paid, 536
preventing of, 306 you cannot be paid from sums that -will
be here
particle(s) (despatches, papers, etc.); see also despatch;
soon," 540
communication; paper; traffic pc; see preclear
communication and, 413, 417 peace,
having standard lines for, 162 justice and, 338
standard admin and, 73 not necessarily a target of PR, 395
past, is not the test of personnel, 291 "pecking order of hens,"
definition, 243
paste-up, where it fits on the assembly line for penalties, new on post,
penalties applying after 30
produced promo, 252 days, 64
patriotism, pension, old age, 217
now considered dirty word, 391 people, person(s); see also being;
individual; Man;
smashed by PRs, 380 population; preclear; public; staff
member; thetan
pattern, ability to confront people, 339
lines in neat pattern, 159 ability to get along with them and
to handle and
oldest pattern we have, 180 control them, 339
pauper, obtaining service, 30 aren't checkers, 368
becoming more stable, confident in life and more
pawns, when people become, 102 powerful, 350
pay, payroll, salary; see also bonus; exchange; income; beings who
are afraid of strong people try to
money weaken them, 350
account that salaries are paid from, 495 believes little
read in the newspaper, 425
anyone on post without a hat cannot be expected to belonging,
what keeps a person from, 307
be paid, 365 cling to an even painful existence, 305
causes of pay trouble, 288 comes to fear bad things being said
about him, 419
comes from staff member's personal production, 145 either effect
of his environment or able to have an
cutting, 282 effect upon his environment, 339
exchange, org income and, 561 exec gets people to get the
work done, 93
FBO and, 504, 536 getting rich by ripping others off, 559
FP adjusting payrolls, 573 hate to lose their posts and jobs,
350
FP setting limits on pay, overtime or bonuses, 573 hypnotic
daze, lot of people are in, 264
giving org a well-paid staff, 504, 515 inability to tolerate or
handle others, 325
high payroll expense without regard for jobs are valuable
to, 368
production, 510 leader inspiring affinity for himself
from, 221
how individual staff member determines the, 562 leader's
affinity for, 221
Int Finance Network seeing that staff are well leader's
reality on the plight of, 221
paid, 522 no person has totally clean hands; 419
1 was always the one to instigate bonuses and one can mend
people, 371
improve staff pay, 536 operating climate owed by a
government to its, 338
low after 1 ceased to be Executive Director, 287 pushed
around, feel they cannot hold a position in
new people tend to cut pay down, 289 space,350
nonutilized personnel causing pay and prosperity to
strengthened and made more confident by being
go down, 312 given a post, 350
"no pay so can't hire anyone," 115, 312 thinking one can
go off and be alone, 325
one supplies or does not supply a demand and gets those who
will make it without the steam of the few
adequately paid or does not get paid for it. 226
in our orgs behind them are zero, 58
org that pays well, 315 timid, 288
paid from Main Account, 495 to find out what people want or
will accept or will
proportionate pay serving as an excuse to some to
believe, one does surveys, 237
run a can't have, 176 two people can come to an agreement
but two
PTSness vs., 175 people cannot plan, 221
real pay is a better personal survival and a world unethical
people defined, 169
that can live, 331 utilization of, 328, 333
requirement for middle and central management we are in the
business of, 190
personnel to draw full pay, 129 what turns youth against
the state, 306
requirements for bonuses or high pay, 183 when people become
zeros, 102
675
SUBJECT INDEX
people, person(s) (cont.) personnel enhancement, scope of, 331
when people can't get it done, find people who personnel files,
keeping them in present time, 295
can, 199 personnel officer, one who is costly vs. one who is
an
when they become pawns, 102 asset, 300
where there is no data available, people will invent personnel
policy, strategic planning and, 137
it, 420 personnel pool(s),
whispering campaign and, 419 Tech Divs used as a, 280, 281
who are pushed around feel they cannot hold a working
installations being used as, 369
position in space, 350 personnel procurement; see hiring;
recruiting
who can make things happen only at arm's personnel programing;
see programing personnel
length, 104
perception; see also awareness; observation; sight persuasion,
mystery about the post seems to result in no PR and, 414
perception of its environment, 370 war and, 414
mystery on post equals mystery of environment, 370 Peru,
people with out-ethics withholds cannot see, 170 Bolivar and,
49-50
perfection, needing perfect human beings to run an loss of Guayaquil
from, 50
org, 290 petition, direct order or straight directive can be
personality, PR and, 316, 415-416 petitioned against after
compliance, 26
personnel; see staff member pgm; see program
pharaohs, of Egypt, 148
Personnel (function or portion of an org); see also Phase 1; see also
cope; single-handing
Dept 1 definition, 93
can be made a near impossible post by neglect of exec and, 93
grooving in, 307 Phase 11 vs., 96
definition (critical), 280 Phase 11,
demands for personnel, handling, 115, 304 definition, 93
errors (list of) that do more to destroy an org than exec
and, 93, 95
any other action, 281 Phase I vs., 96
Ethics and, 304 single-handing vs., 96
example of creating havoc in one place by trying to phone; see
telephone
solve a personnel mess in another, 280
examples of personnel errors (or crimes), 280 photograph(s); see
also picture
harassed by utilization failures, 304 in assembly line for
produced promo, 252, 253
how Ethics and Personnel work together or is a
communication, 265
conflict, 307 press book and, 433
ignoring screams of those who know best or PR taking or
getting taken photographs for use in
demand personnel, 114 . media, 485
inspection by Ethics requested by, 304 size of, 257
leaving areas in an org unmanned, 281 photographers, PR tech and,
431
making a hole in one place to remedy a hole in photography, PR
must have some skill in news
another, 281 photography, 485
making personnel prediction come true, 348 piano,
"no pay so can't hire anyone," handling, 115 "doesn't know how
to play the piano," 185
"no people so can't produce," handling, 115 knowing how to
play the, 128
overt to overlook the technology of 292 picture(s); see also
photograph
personnel prediction, 347 as a channel of communication, 413
personnel troubles, cause of, 369 being aware of impression
consuming public is
points that are checked into when Personnel receives
going to get from, 269
demands for personnel, 304 estimating the impression that
will be made by
point to handle is, 282 the, 268
predicting expansion, example, 348 examples of how audience
might get wrong
questions regarding utilization asked by, 349
impression from any ad copy, picture, etc., 269
questions to answer in order to see where it
stands, 347 pie in the sky, 204
smooth personnel handling, 369 pilot projects,
still has people until "fed into the org," 349 all new and
untried plans should have, 78
trouble with personnel until complement is laid new programs
are undertaken on small scale as, 72
out, 357 pJt; see project
undermanned division will empty, 282 PL; see Hubbard Communications
Office Policy Letter
undermanned org will pay badly and go down, 282 plan(s); see also
dream; idea; planning; program;
until utilized, personnel are regarded as still on project
Personnel's plate, 349 actuality and plan, gap
between, 76
unutilized people, how to regard them, 349 Admin Scale and,
323
vested interest in hats being complete and staff battle plan;
see battle plan
trained on them, 115 believing no new plans can ever be
done,
personnel assignment; see posting handling, 78
personnel control, bringing dreams and plans to fruition, 76
complement and, 357 communicating and, 77
not possible if you don't know what posts should be exec
can competently handle any post or machine or
held in the org, 357 plan under him, 94
676
SUBJECT INDEX
plan(s) (cont.) planning (cont.)
Flag and, 85 exec who can't plan, 374
flow plan; see flow plan expansion and, 512
gap between actuality and the, 76 failing to take user into
account, 77
group success and, 9 feasibility and, 126
includes programs and projects, 85 financial planning; see
financial planning
new and untried plans should have pilot projects, 78 Flag
planning, effects and value of, 86-87
old plans in the road of new plans and the new imagination
and, 76
plans preventing old plans from completing, 78 Key
Ingredients and, 74, 76, 85, 86
primary fault of, 77 major changes affecting basic planning
are
producers and, 77 command decisions, 515
pushing plans in on the org that are additional to its making
planning become actuality, 74-75
load, 78 must be fitted to what is needed and wanted
and
strategic plan; see strategic plan what men can do,
76
necessity of, 76
surveying the old system and its existing programs organization
and, 74
to preserve them, eradicate them or combine producer and,
77
them with the new plans, 78 putting in a whole new system
paralleling the old
tactical plan; see tactical plan existing system, 78
users and, 77 statement of expected future income and its
using persons who already have projects and duties
planning, 488, 490
to which they are committed, 77 strategic planning; see
strategic planning
without orders, plans, programs, one does not have supervision
and, 76
an org, 8 tactical planning; see tactical planning
planet; see also civilization; Earth; Man; world targeted and
scheduled and laid out in steps and
administration is not understood by the general
gradients, 76
population of the, 100 two people can come to an
agreement but two
"almost" planet, 277 people cannot plan, 221
bad technology and, 320 user and, 77
common methods currently in use to handle wasted planning in
PR, 432
organizational trouble areas, 319-320 what it includes,
77
contaminated air cover, 340 when observation is lacking,
result, 76
destroyed, 340 when users are not taken into account. 77
Dianetics and Scientology are the most valuable plate(s), register
of, 258
service on the, 264 platemaking,
Flag planning, and having the, 87 definition, 253
future of this planet, what it may well depend where it fits
on the assembly line for produced
upon, 551 promo, 252
getting ethics, tech and admin in on the, 61
Man has a planet as a VFP, 333 players, fighting amongst
themselves just to have a
Man is unable to predict the fate of his habitat, 347
game, 53
only Clears and OTs will survive this planet, 278 PO; see purchase
order
owning it, 312 point,
percent of insane on, 340 find a point from which to put out
a comm line, 429
persons who have brought about an atmosphere of operating
point, 429
war, crime and insanity on the, 377 safe point; see
safe point
planetary dissemination, 277, 547 POWs),
primitive organization tech and, 319 four possible
arrangements of two poles, 241
proper utilization of, 333 life is at least a two-pole
activity, 242
short-lived, 278 terminal; see terminal
SP and planet's savage cruel wars, 65
technology destroying the, 320 police, PRO area control and. 408
this is your show and your planet, 260 police action,
very few on the planet who are not the direct effect not a
substitute for having purpose and value, 312
of administrators, 100 when one has the problem of,
397
we can and will bring freedom to this, 210 police state, why one
grows, 219
we'll never clear the planet just by collecting policy, policies;
see also administrative technology;
advance donations, 579 Hubbard Communications
Office Policy Letter;
what happens when we try to get tech in on the, 61 law;
rule; third dynamic technology
planning; see also plan; prediction Admin Scale and, 323
battle plan; see battle plan all our policy is built on
expansion, 29
CLOs and, 85 altered policy can be limitless in error, 322
collapse where Flag planning is neglected or not areas without
policy, handling, 323
executed, 86-87 attributing self-set policy to the
authorized
communication and, 76 source, 322
computer and, 122 authorized policy, setting of, 322, 323
coordination and, 120 book of it for every division, 187
cycle of management, 85 bugged projects surveyed for
illegal policy, 323
distribution planning, 250 calculated to ensure continued and
widening
dreams are what planning is based on, 76 demand, 29
essence of, 76 can be excluded from a zone of a group that
should
exec and, 96 be governed by it, 322
677
Elm
-
SUBJECT INDEX
policy, policies (cont.) policy, policies (cont.)
channel is longer than for directives as more people self-
set, 322, 323
must pass on it, 6 senior who continually says this or
that is "against
clarifications done mainly by policy reference, 202
policy," handling, 68
clarifying questions about, 30 stats soaring from getting an
org in with super
command policy of handling the hell out of it, 213
standard policy, 72
counter-policy; see counter-policy stresses production and
delivery of a straight
debugging all past projects of false policy, 323
nonsquirret product, 29
dev-t means an unhatted, untrained, off-policy targeting
and, 156
staff, 161 telex orders and, 72
disgrace of, 323 theory of, 28
EDs are there to say what policy should be third dynamic de-
aberration and, 322
concentrated on, 72 understanding policy, 33
educating the group members concerning policy unnecessary,
322
technology, 323 what got stats up will get stats up, 72
exec guided by, 142 "What policy are you operating on?" 323
exec's job, policy, promotion and planning as part why people
have trouble with, 68
of, 96 why policy outnesses occur, 73
existing in large amounts but not subdivided into wish to
survive and, 29
relevant subjects, 323 you have policy to keep things
straight, 364
exists but not made known, 322 polish, manners and, 403
exists to speed the wheels and make a job doable, 68 politeness,
manners and, 403
expansion and, 28-31, 33 politician(s); see also government;
parliament
extraordinary solutions vs., 542 arrival in a position of power
causing person to shift
files of, 323 the basis of his operation, 391
final directive or policy, 5-7 attaining power, how it is
usually done, 391-392
for every post, 187 boosted to power by opinion leaders, 391
get existing policy used, 323 cynical reputation with the
"people," 391
"Get on-policy" is a meaningless remark, 72 definition, 391
getting a good idea of degree org is running on- few have the
integrity to continue to look to the
policy and in-tech, 578-579 people who put them
there, 391
getting in ethics exactly on-policy, 59 garden-variety
politician, once he has attained
getting outnesses in by, 73 power, 391
getting policy in on a gradient, 72 Labor leader in England,
example, 391
if policy doesn't cover, request clarification, 364 lack of
organizational know-how, 75, 76
ignorance of policy, effect of, 322 not providing real jobs,
real training, real
ignorant or bad, effect of, 322 objectives, 306
illegal, effects of, 322 opinion leaders and, 391-392
include policy outnesses as part of all statistical Power
Formula and, 391-392
evaluations, 323 protest PR to get attention from, 399
interpreting policy against expansion, 30 second rate vs.
real statesman, 392
keeping the old in while adding in the new, 72 should be
excellent administrators, 100
key to, 33 someone who handles people, 391
knowing something about the conditions of the org who means ill
for the group, 103
in order to choose what policy letter to order "will
of the people" and special interests, 391
in, 72 workable formula used "instinctively" by most
knowing what policy to get in when, 73 successful,
practical political leaders, 47
legal orders are found in, 154 politics, political,
look for gross outnesses when trying to get in finding out
who are the top dogs in the area in
division policy, 73 financial and political
circles, 429
making it possible to compile hats, checksheets and how to
bring about a great political reform or
issue packs, 323 improve a failing country, 47
master books of, 323 Scientology is not a political movement,
220
mini programs are based on, 198 US was politically the
strongest country in the
must forward group purpose and obtain world, 330
agreement, 322 Western world opened to conquest by
lawless
new policy monitored against stats, 323 political
elements, 3
new policy, who it must be referred to, 322 pools, income flows and
pools, 520
no policy exists to have down stats, 67
on-policy letters and bulk mailings, 211 popularity, old-school-
tie popularity, 539
on-policy procedures vs. extraordinary population(s); see also people
solutions, 542 group sanity and, 327
out-policy, detection and handling of, 323, 324 machines
permit increases in, 204
PR and interpretation of top management methods used to
reduce, 327-328
policy, 388 percentage of SPs, 45
purpose is senior to, 325 propaganda and, 397
random policy, detection of, 323 standard of living and, 204
random policy, handling obsession to set, 325 unrest, cause
of, 391
random policy, reason for and handling of, 322 Port Captains, PR
tech and, 431
relayed on a cutative basis, example, 322 Port Captain's Office,
basic action of, 408
results in standard policy come from getting in position; see also
location
the basics and doing them well, 73 ability to hold a
position in space, 350
678
SUBJECT INDEX
position (cont.) post(s), job(s) (cont.)
definition, 141 any job or position in the world could have
its own
persons pushed around feel they cannot hold a hat,
308
position in space, 350 anyone on post without a hat
cannot be expected to
person strengthened and made more confident in be
paid, 365
life by being given a, 350 any type of post requires
individual and team
positioning, training, 331
advertising and, 243 asking people if they want a, 368
art and, 243 assigned area of responsibility and action
which is
being able to use it, 244 supervised in part by an exec,
96
booklet The Positioning Era, 241 awful jolt in losing one's,
285
bright idea in, 243 becoming effect of, I
comparison and, 242 blows, reasons for, 305
copy and, 235, 263 camouflaged hole, definition, 297
copy dominated by, 235 can it be held at all, 305
copywriting and, 243, 263 certain and competent people are
wanted on, 366
design and, 243 checksheet and/or pack missing or incomplete
drilling and getting experienced with it, 244 for,
342
everything streams out from the, 263 civilizations destroyed
by denying jobs and
example of in copy, 263 status, 307
example of use of, 263 clean ethics record required for any, 297
fast communication is most easily done by confidence in life
from being given a, 350
comparisons, 242 confusion if post is not held by someone,
80
for every product, 247 control of, 181
frame of reference in, 263 costs money not to pretrain for or
train persons
Hotline Newsletter and, 470 on, 300
impingement and, 243 Court of Ethics for leaving one's post
unfilled or
"instant opinion" by, 243 inadequately covered, 374
LRH, positioning of in Hotline Newsletter, 470, 471
definition, 96
making the most of positioning in an ad, 263 degrading to lose,
350
marketing and, 235, 244 delivery and, 335-336
misuse of, 263 demanding hattedness and people performing the
one can position above, with, below, at, to, against
duties of their, 162
and away from a familiar object, 242 denying purpose
and posts, effect of, 305
"pecking order of hens" idea, 243 deputy in training or in
apprenticeship for every key
philosophic theory, 241 post, 347
practice with it, 244 deputy system and, 332
sales campaign and, 235 developing tech when it is not
available for a, 214
selecting and identifying your public, 243 dev-t and, 80
something loathsome positioned with doing one's job without
needing lots of special
psychiatry, 242 orders, 57
steps of, 243 do your job with a plus and a predict, 71
surveys used for, 235; see also positioning survey duty; see
duty
unfamiliar is rapidly introduced or communicated Esto
establishes and maintains the division
by comparing it to a familiar, 242 posts, 163
used in PR, advertising, marketing and examination from time to
time on the duties and
communication, 244 actions of one's, 298
use graphic design which forwards the, 235 exec can
competently handle any post or machine or
use of, 235 plan under him, 94
using survey results to position, 235 execs consistently not
on post, handling, 296
working out a good or bad relationship in, 243 facility
differential, 19
Positioning Era, The, 241 falling between two divs or posts and
being in
positioning survey, neither, 342
attitudes and, 243 feeling secure enough to do one's job,
350
bright idea, 243 final products and, 336
communicating forcefully and effectively to your fitting the
person to the post vs. fitting the post to
public, 243 the person, 285
drilling and getting experienced with it, 244 full-time
personnel holding a part-time hat, 342
examples of what you can survey for, 243 handling
overloaded post rather than studying, 284
finding out what the public consider wonderful, hat
checksheet that doesn't belong to the, 342
popular, useful, etc., 243 hatted person can control his,
181
marketing and, 235 hatting; see hatting
having a hat and titles but doing some other job or
positive, negative and, 241 jobs, 342
post(s), job(s); see also duty; function; hat head of a part has
the stat of that part, 63
ability to BE something strongly shows up in post healthy
person with clean ethics record
performances, 212 required, 297
absence from post without competent holding one's position
in space, 181
replacement, 374 horrors of having no, 207
admin of post not known, 319 how an unmanned post might get
up to Danger, 66
always some individual assigned as responsible for if a post was
really being worn, orders would be
work or production of every, 155 unnecessary, 71
679
SUBJECT INDEX
post(s), job(s) (cont.) post(s), job(s) (cont.)
if person holding post isn't really holding it, poor
performance on post, reporting of, 298
results, 80 product, every post has a, 63
insisting that a post should originate or do the production;
see production
duties or furnish the product or service of that
purpose; see post purpose
post, 162 quality that is critical about a, 305
instability, 212 rapid shifts of, 281
interrogating person on basics of his, 216 reason for posts
not understood, 80
invalidation of post importances, 368 rehabilitating person's
ability to hold a, 350
irreducible minimum, 335 removal; see removal
I will not accept that no one applies for, 282 requirements
for any, 297
Job Endangerment Chit; see Job Endangerment revolt due to
denying jobs or status, 306
Chit rough time on, 212
just doing a normal job on post is maintaining secuxity from
retaining a, 350
income, 20 senior not grooving personnel in on, 342
kept from doing your job, handling, 70 somebody appears to be
holding it who isn't, 297
key post, definition, 347 someone telling you your job is
different than stated
knowing what posts should be held, 357 in PLs and HCOBs,
364
knowledge of, constantly maintaining and stable point, post
on org board is the, 80
increasing, 298 standard admin and filled posts, 73
knowledge of or action on post prevented by stat assigned
which represents post's work or
misunderstoods, 318 production, 155
lack of adequate material about a post and no stat for
every, 63, 155
checksheet, 298 stat reported weekly, 155
laws and observations about persons and posts1,350 status puts
any post flub onto a withhold basis, 298
leaving a post without turning over your hat, 365 status value
of a, 305
let people finish the job they are on, 282 supernumerary, 63
list of outnesses about hats, 342-343 supervision and, 96
loss of post, effects of, 285, 350 survival and performing
post duties, 207
maintaining the integrity of those holding "status suspension
from, 7
value" posts, 298 "temporary" absence from, 374
misunderstood post titles, 109 training; see training
misunderstood words, effects of, 216, 318 two-year rule on
leaving a, 365
moonlighting, 314 ultimate analysis for the state of one's,
21
moving off assigned post unreplaced, 373 uncertain person
cannot control his, 181
mystery on post equals mystery of environment, 370 unhattedness,
216
never trained up for the post in the first place, 297
unhatted persons on a post can become
new on post, penalties applying after 30 days, 64
criminal, 351
new post, person needs a day or two to find his feet
unreality or unfamiliarity with the ideal scene in its
on a, 366 practical aspects, 298
nobody there, 14 untenable by heavy overload and harassment,
305
no confidence on, 370 untrained person on a, 300
not actually on post, 212 valuable to people, 305, 368
not doing a post, reasons for, 216, 297-298 wear your hat so
well, you never need an order, 71
not producing on post, transfer is almost never the wild
shifts invalidate post importances, 368
right answer, 299 you have policy for every, 187
org board pattern is an analysis system that can be
applied to any, 21 postage,
org efficiency and people doing their, 216 cost of, 581
org looks as good as its people are hatted and do FP preventing
divs or depts in Emergency from
their, 216 buying any but essential promotional
supplies or
originating things that aren't the business of that
postage, 573
post, 160 purchase orders for, 518
overloaded; see overload poster(s),
overwork; see overwork attract, interest, get your message
across, 260
pack and checksheet must be made for, 298 propaganda and,
397
participation, how it is achieved, 306 stable data for creation
of, 247
people like their, 352 why one prints them, 268
people not to recruit, appoint or leave on post when posting,
manning,
found, 371 allocation board needed in, 113
person is strengthened by giving him a, 350 apprentice
appointments, 369
personnel control is not possible if you don't know area
that can't keep its people, causes of, 303
what posts should be held, 357 asking people if they
want a post, 368
person not fully hatted is liable to ethics action, 370
auditors and C/Ses to approach 2 admin to I tech
persons just leaving post, 212 in org, 113
persons not grooved in on new posts before being camouflaged
hole; see camouflaged hole
asked to act have a high confusion level, 366
complement; see complement
persons who haven't arrived on, 212 contraction due to wrong
sequence of manning, 113
pieces of paper turning into a blizzard and blowing
Cramming, manning of, 180
one off post, 159 divisional recruit, posting of, 182
policies covering replacements and hat do not place person who
is too confused or out
turnovers. 374 ethics, 366
680
SUBJECT INDEX
posting, manning (cont.) post purpose,
duplicating functions, 344 cleared to F/N in Qual before the
person can be
Esto system, manning of, 180 considered fully on
post, 298
Ethics Officer or MAA, persons who may not be failure to
provide jobs, purpose and training on jobs
posted as, 175 begets revolt, 306
finance lines, persons who may not be posted glibly agreed with
while something entirely different
on, 175 is done, 319
fitting the person to the post vs. fitting the post to hat
must contain, 308
the person, 285 never grooved in on the, 298
HAS, persons who may not be posted as, 175 organizational
troubles due to post purposes
hatting, vital necessity of, 181 uncleared, 319
HCO Expeditor pool, recruit posted in, 182 written in the
front of the post hat write-up, 298
income and delivery posts manned with new "postulate checks," 541
hirings, 180
key income posts most often are empty, 179 potential trouble
source(s), PTS(ness),
leaving areas in an org unmanned, 281 accepting wrong
customers (like psychos) and
manning an org in correct sequence, results of, 113
forcing them on the org, 176
mini programs and, 199 accidents and, 172
must be able to define divisional product before you
Accounts tends to go PTS very easily, 43
can post any real part of its org board, 362
administrative skill and, 104
not appointing people who don't care what happens advocating
overt products, 176
to the org, 18 agents of SP groups, handling, 44
one mans up against production, 179 anyone hiring should be
familiar with materials
only in the direction of production, 199 covering SP
and, 290
overmanned and not producing, reason for, 361 "can't have"
or "enforced overt have" dramatized
overmanned and undermanned areas are the first by, 175
consideration in personnel utilization, 361 cause of, 175
people not to appoint, 371 changing the contact point for
agents of SP groups,
personnel got into a post who didn't belong there, 7
43,45
personnel not posted onto the post necessary to be checksheet
for full information on, 177
held, 357 chronically ill person is, 175
personnel prediction, 347 citizens becoming PTS to the
government, 177
persons not grooved-in on new posts before being Dead File
Unit may go PTS, 43
asked to act have a high confusion level, 366
definition, 43, 175
persons who may not be on top command degraded being is, 57
posts, 175 Estate Branch going PTS, 43
planned manning, 114 Ethics Officer may become PTS, 43
posting those who have been screamed for the Ethics Officer or
MAA may not be PTS, 175
loudest, 114 exec who doesn't notice PTS indicators
and act, 44
post purpose cleared to F/N in Qual before the failing
national economy and, 177
person can be considered fully on post, 298 failing to
provide staff or service, 176
PR training, appointing people to, 316, 317 finance and PTS
personnel, 175
PTS or no-case-gain persons on key finance posts, handling for
the condition, 176
handling,176 HCO Area Sec may not be PTS, 175
PTS personnel and finance, 175 how to tell if PTS person on a
post has been
putting in senior posts those who most care what handled
fully, 176
happens to the org, 18 idle auditors and, 178
putting somebody on Day and Foundation, 284 illness and, 44,
170, 175
quality, manning up for, 180 indicators of a unit or staff
member going PTS, 44
reality, posting with, 207 labor relations contact point going
PTS, 43
recruit, posting of, 182, 184 lack of case progress as
indicator, 44
Registrar lines, persons who may not be posted Legal going
PTS, 43
on, 175 no case gain and, 175
sequence for posting as other than an HCO noncompliance,
trouble and, 43
Expeditor, 182, 184 out-ethics toward the suppressive,
170
sequence of posting depts and divs, 113, 180 people being
labeled suppressive because they won't
sure way to no people and total org problems, 114
separate from a person, 26
taking key production personnel to be Estos, results person
from an SP group will eventually make an
of, 178 org or some part of it PTS, 45
tech people taken for admin posts, effect of, 280 posts that
may not have PTS persons on them, 175
thorough training as deputy before putting any PR area
control, SP-PTS tech is a basic tool of. 429
person on a major post, 298 products and, 110
training a person for tech but not admin and proportionate pay
and, 176
putting him in admin, 281 putting off people as "PTS"
when all you needed
undermanned division will empty, 282 was to pull their
withholds, 352
undermanning; see undermanning recovery from the condition,
176
unposted or unreal org board, what it means, 362 refusing
income, 175
what happens when a person is insecurely posted Registrar
lines and, 175
and insufficiently hatted, 351 safe point undermined
by, 429
without complements orgs get misposted, 357 sections,
personnel or execs going PTS, 43
Word Clearing Section in Qual, manning a, 180 sliding into
valence of antagonistic person, 110
wrong sequence of manning, effects of, 113 SP social groups
contacting org, handling, 43-44
681
SUBJECT INDEX
potential trouble source(s), PTS(ness) (cont.) Power condition (cont.)
top command posts and, 175 what will put an org in, 351
troubles handling something over a long-distance Power Processes,
program to provide facilities for
comm line, 104 administering high-level tech such
as, 35
unsuitable for staff, 290 PR; see public relations
wasting income made, 175
what pins the PTS to the SP, 176 practitioner, why single
practitioners can't expand their
power(s), powerful; see also strength; toughness practices
without overwork, 32
abandoning power, 55 PR area control; see also public relations
acquiring a sphere of power bigger than if you ARC increased
by, 408
worked alone, 55 be-do-have survey and, 408
all too often is used to crush, suppress and get even
building of, 429
with the world, 558 creating in the area a whole past
and future track
arrival in a position of power too often causes the
for the activity being established, 429
person to shift the basis of his operation, 391
definition, 408
attaining power, how it is usually done, 391 delivery and, 429
becoming more stable, confident in life and more Effective
Public Relations book and, 408
powerful, 350 establish PR area control first, 429
control and, 181 finding out who are the key, real powers in an
definition, 181 area, 429
definition of a, 46 finding out who the associates and
connections of
delegating power, 50, 54, 55 the top dogs in the area
are, 429
demise of a person in power, 392 handful of allies with
impressive sounding titles and
devotion requires active contribution outward from
positions is not enough, 429
the power as well as in, 55 in a new area, 429
don't ever feel weaker because you work for it is too easy to
step on hostile toes, 429
somebody stronger, 55 makes the point safe for the
production activity, 428
failures to remain a power's power, reason for, 55 measuring the
extent of one's, 408
finding out who are the key, real powers in an
misinformation, handling of, 408
area, 429 non-income-producing PR area control
governing bodies" that have no, 2 operation,
428
hatting and, 181 personnel turnover reduced by, 287
how a being discovers his power and command of Port
Captain's Office and, 408
life, 158 safe point, preparing the, 429
how a tremendous amount of power can be security and, 428
developed, 136 send a PR area control team to the area
you want
how it is generated, 350 to operate in, 429
how real powers are developed, 55 SP-PTS tech is a basic tool
of, 429
how to live in the shadow or employ of a, 55 surveys and, 408,
429
how to move off a point of, 55 tech of, where it is found,
408
if you have power, use it or delegate it, 54 preclear(s); see also
being; case; individual; people:
lines and, 159 thetan
maintaining vs. attaining, 391-392 backlog of students and
pcs, evidence of, 12
money-force power should operate in consultation do not
recruit pcs and cases, 371
with the opinion leaders, 393 org backlogging pcs,
results of, 12
money is a form of, 558 who changes commands or doesn't do
them, 58
money power, 392, 393 why you have to audit a pc all at once
whole
motor, why it can generate power, 350 program, 118
one cannot hold power and not use it, 50
opinion leaders and, 391, 392 preclear folder, having thick (or
no) case files, 61
position near power is delicious but dangerous, 55 prediction,
predict(ing); see also planning
power-factor expanding, 55 consequences, prediction of, 210
push power in the direction of anyone on whose do your job
with a plus and a predict, 71
power you depend, 55 exec who can't, 374
road to power in PR must be built on a highroad of expansion
and, 348, 512
truth, 436 future personnel, predicting the training of,
369
seven things about, 54 how you can predict what is going to
happen far in
suborned leader, what he would do to hold his advance
of the occurrence, 12
position, 392 Man is unable to predict the fate of his
habitat, 347
thetan's power stems from ability to hold a position
personnel prediction, 347
in space, 350 seeing what prediction consists of
regarding
two terminals in fixed positions generating personnel,
348
power, 350 statistics and, 12
when one assumes a position of power, regard for prejudices,
governing body can ride prejudices rather
opinion leaders should broaden, 392 than handle
existing problems, 2
Power condition, prepayment(s), advance payment(s),
assigning personal condition of Power, 65 bounced checks and advance
collections, 497
chronic Power, 65 building up unused, 538
formula steps (third dynamic), 54 collecting of, 495
formula violation, example, 391 refunds and repayments of, 498
LRH sending continent into Power by appointing someone is a potential
repayment threat if not
Exec Secs, 73 delivered to, 579
682
SUBJECT INDEX
prepayment(s), advance payment(s) (cont.) problem(s); see also
situation; trouble
unused prepayments are subject to refund, 498 any problem
that does not solve is not the
we'll never clear the planet just by collecting
problem, 345
advance donations, 579 arbitraries making new, 39
presentation, PR and, 384 as we grow we can remove vicious causes
that make
president(s); see also prime minister our problems problems,
39
cannot put their campaign promises into effect, bottom strata
of people who cannot see
reason, 76 problems, 40
lack of organizational know-how, 76 brought to seniors
instead of completed staff
United States President: see United States President
work, 161
press; see newspaper completed staff work vs., 162
exchange is the basic problem, 149
press agent, PRs evolved from, 485 factors that form the core of
all organizational
press book, situations, 345
contents of, 433 finding the problem that should be solved, 345
description, 433 forwarded only with full recommendation for
how it is made, 433 handling,162
kept up-to-date, 433 if all problems we faced were only ours,
we could
packs of photos accompanying, 433 simply audit them out,
39
PR and, 433-434 if one removes factors that make the problem,
one
professional PR never operates without a, 433, 434 can
dispense with program that solves it, 38
that it is fat is a big recommendation in itself, 433 listing
the problems the org really does have, 37
use of, 433, 434 locating and isolating situations, 345
press release, publicizing one's good works with, 426 many
solutions to old problems are found in policy
letters, 37
press work, more problems made by contraction than by
definition, 253 expansion, 33
where it fits on the assembly line for produced neglecting to
locate the right problem, 2
promo, 252 org has problem relating to its function and
pretense, definition, 172 survival, handling, 41
price(s), pricing, fee(s); see also cost(ing) production
problems, what they are concerned
examples of pricing, 334-335 with, 346
programs, solving problems with, 37, 39, 41
FP passing upon prices offered for any equipment results of
putting in arbitraries or solutions that
or property, 573 solve no, 39
FP reviewing prices, 573 riding prejudices, rather than
handling existing
inflation and unchanging org fees, 314 problems, 2
not set locally without top management situations get worsened
by solving wrong, 346
authorization, 573 solving, 345
pauper can by certain actions, no matter how solving the real
vs. the wrong, 346
improbable, secure service, 30 solving the wrong, 2,
346
pricing procedure, 334-335 test of whether or not the right
problem was
sales, costing, selling and, 334-335 found, 346
VFPs and, 334-335 when it's not the, 345
pride, not producing and, 223 why Scientology org is best fitted
to remove causes
Primary Correction Rundown, as part of basic sequence of its,
40
of hatting, 182 Probtems of Work, The,
Primary Rundown, as part of the basic sequence of backlog handling
and, 98
hatting, 182 noise, distraction and, 83
prime minister(s); see also president routing and, 160
cannot put their campaign promises into effect, theory of
confusion and the stable datum, 309
reason, 76 procedure, on-policy procedure vs. extraordinary
lack of organizational know-how, 76 solutions, 542
printing, process camera work, where it fits on the assembly line
costs money to print and distribute material, 268 for
produced promo, 252
don't plan books to be printed without marketing processing; see
auditing
liaison, 273 procurement; see hiring; recruiting
losses and waste in, 268 Prod Off; see Product Officer
of sales campaign items, 235 Prod-Org system; see Product-Org
Officer system
sloppy, 260
texts on, 253 producer(s),
why one prints fliers, handbills or posters, 268 clumsy or
nonfunctioning sales activities penalize
priority, priorities, . consumers and, 328
of who gets personnel, 179 ignoring the real producers, 205
way to really get someplace is give priority to Key
Ingredients and, 77
definite whole actions, 213 nonproducers, results of exec
ignoring the, 205
plans and, 77
prisoner, why slave or prisoner does not just drop a produce the
service or the structure or the product
body,305 required by the plan, 77
privileges, of a staff member, 309 product(s); see also production;
result
PRO(s); see public relations person aberration and, 318
683
SUBJECT INDEX
product(s) (cont.) product(s) (cont.)
action which doesn't result in a final product that it is a
thing, a tangible item, 191
adds up to a VFP is destructive, 333 knowing cold the
costing of vital and other org
ad must tell the reader where he can get the, 264
products, 512
always try to deliver a better job than was lack of
comprehension of, 319
ordered, 562 lack of, due to unposted or unreal org
board, 362
any product has its tech, 214 life in living forms depends
upon real products, 214
assigning an allocation value to each product and listed on org
boards, 109
subproduct and key stat, 511 marketing; see marketing
auditing and, 318 marketing plan for distribution of, 250
buying production and the products which add up misunderstood
post titles, 109
to the product of raised income and viability, 509
misunderstoods vs., 318
by getting many exact minor products, you then can naming,
wanting and getting the, 109, 110, 118, 167
achieve the VFP, 191 nation expanding demand for its, 28
come from work truly done, not from hope or false necessity is
what it takes to make VFPs and, 563
data, 204 neglecting to remedy poor quality products or
composed of lesser products, 362 promotion, 260
consumption of the thing you're promoting, never finally shut
off a possible demand, 30
importance of, 259 new item, marketing of, 249
coping too long without organizing will get a no product,
most common cause of, 318
dwindling or no product, 116 no squirrel is ever able
to duplicate our, 29
costing of, 510-511 one can only expand by external demand
for the, 30
count up the expected products to get the minimum only way you
ever get a, 118
number of hats, 362 organizing only gets no, 116
defines a hat, 362 org board and, 109
deliver an excellent flubless product, 287 Org Officer and,
111
demand; see demand org's product, 287
deputy system and, 332 overt product; see overt product
developing a new line of, 135 personnel turnover reduced by
delivering an
difference between sane and insane is, 340 excellent,
287
division product, what adds up to the, 362 positioning
established and used for every, 247
do not heavily promote future products not yet in posting
division's org board requires defining
hand,259 its, 362
don't ever happen by themselves, 119 PR chatter is not a, 119
ensuring our product remains good and preventing people from
wanting or trying to acquire
beneficial, 29 the, 268
Esto's product has to do with an established person
preventing the blunting of demand for, 30
or thing, 168 producing an FP that will obtain
increased, 499
ethics system exists to ensure quality of product and
prorno's mission is to create want and sell the
prevent blunting of demand, 30 item, 262
every hat, post, unit or staff member has a, 33, 63,
promotion can have limited success even when there
109, 308 is no, 334
every post and part of an org must have a stat psychiatry
and product of further insanity, 29
which measures the volume of product of that psychotic
persons and, 110
post, 63 PTSness and, 110
exchange and, 145, 146, 147, 167, 203 quality of, 260
exec demanding products of the post the person reality on
the, 249, 262
holds, 164 Roman Catholic Church and, 29
exec has to be able to produce the real, 168 sane, product of,
340
false tech will not deliver a, 214 Scientology, ultimate
product of, 33
familiarity with the product or service one is selling an
unknown product due to absent prior
promoting, 262 promotion, 510
finance and, 337 shotgun marketing, 250
FP body and FBO must know products and income standard of
living and, 204
sources cold, 499 statistic, product can be
represented as a, 308
getting product wanted, 167 statistics are those numbers which
simply count
getting the, 109, 110, 111, 118, 167 products attained
or obtained, 191
given a product, lack of hats was the Why of statistics,
subproducts and, 191, 195
departures from the ideal scene, 313 straight
nonsquirrel product, 29
government products are mainly destructive, 340 subproduct;
see subproduct
hat is defined by a, 362 surveys done of all publics to find
out what new
how you know a div is not producing a, 362 products the
publics want or will buy, 135
how you never get a, 118 surveys to establish the design and
use of the, 250
idea of putting products in the pecking order against taking
too long to produce, handling, 214
the top product, 243 test of real tech is does it give
a, 214
if production is not occurring, ability to name Thetan-Mind-
Body-Product system, 31, 63
product is probably missing, 109 things that don't exist
themselves can have no, 63
importance of product to others on the line makes to expand,
any company needs a demanded product
the hat's importance, 362 and will and skill to
produce and deliver it, 28
insane, product of, 340 tons of despatches, no actual
product, 320
insisting that a post furnishes the product of that
unacceptable, most common cause of, 318
post, 162 users and, 77
684
SUBJECT INDEX
product(s) (cont.) production, produce, producing (cont.)
utilization and, 333 expenses that should be made to buy
increased
valuable final product; see valuable final product
production and viability for the org, 584
wanting the, 109, 110, 118, 167 false belief that one did not
have to produce much
we have a product that frees in an ultimate sense to
survive, 204
and de-aberrates, 31 fast flow hiring and, 184
we have in Dianetics and Scientology a highly FBO
allocating in relation to org's production, 583
desirable product which is unique and Finance allocates
against proven production and
effective, 560 projected income, 509
what you designate as a product makes a hat, 362 finance and,
337
production, produce, producing; see also administration; flow lines
and, 165-166
delivery; exchange; product; result; work forced into
production to make money, 428
active production scene where the exec is getting general
public reaction to such things as, 100
what's wanted, 167 getting a very heavy and quite even
flow up the
activities that allocate by need and fail to force and
Grade Chart, 274
pay for production, 509 getting production, 346
administration, exchange and, 102 getting production and more
beans back for the
administrator and, 102-103 beans put in, 511
allocation-production ratio; see allocation- GI stat must be
correct and must honestly reflect
production ratio the org's income production, 540
always some individual assigned as responsible for group member
and, 101-102
work or production of every div, dept and hats and, 346
post, 155 hatting and, 184
backlogs destroy possibility of future production, 98 high
payroll expense without regard for, 510
banking increasing production, 554 how simple cycles take
ages, 201
basic natural law regarding one's standard of living if
production is not occurring, ability to name
and his personal production of VFPs, 203 product
is probably missing, 109
beings and, 336 importance of production areas, 334
breakdowns, 335 inability to sell what is produced, 328
bureaux system's production, 86 income tax vs., 328
busyness with poor production, 361 inevitable facts
concerning, 102
buying production and the products which add up instantaneous
production does not happen in mest
to the product of raised income and viability, 509
universe, 336
chain of all production sequences, 334 internally, the only way
we have been held back is
combined specialties properly placed and being done
by out-ethics and nonproduction, 371
add up to the full production of an org, 185 internal
noise vs., 120
completed cycles of action and, 188 irreducible minimum, 335-
336
concentrating on section and individual is not just
numbers, 188
production, 282 Key Ingredients and, 77, 85
conditions under which an org could produce, 184 lack of
production, handling, 109
consumption and, 101 lines and, 346
coordination and, 120 low production area is out-morale, 406
cope and, 116 machines and, 204
costing of, 510-511 make other people produce so as to make
countries which produce little are given huge money,
523
handouts, 328 managing a production scene, 191
cutbacks,328 manning up an org against production, 179
cycle of management, 85 mini programs and, 199, 200, 201,
202
deadwood weeded out and those who produce misunderstood
words vs., 318
retained, 135 money and, 145
definition, 145 morale and, 116, 146, 270, 406
degree exec can achieve production or service and morale,
production is the basis of, 98, 116, 163. 202.
satisfy users, 94 206,270
demanding full capacity production, 512 must have an
organization to back it up, 346
dev-t vs., 161 no daily area inspections, effect of, 284
does not matter too much how one starts a unit nonproduction
due to illegal policy, 322
producing so long as it does get started, 206 "no
people so can't produce," 115
downstats don't produce deposited goods, 555 no production
equals no money, 145
duplicating functions vs., 344 no production, "Whys" of, 346
economics and, 144 no room on staffs for those who do not
Estos and, 163 produce,371
every div, dept and post has an assigned stat which not
only maintained but stepped up all possible, 135
represents its, 155 not producing, results of, 102, 223
every point of GI entrance should be producing, 200 one
knows and handles administration, one
excess production is never less than 5X produces, one
exchanges or one dies as far as this
minimum, 203 universe is concerned, 102
exchange and, 103 org(s),
exec getting production done, 94-95, 142, 167, 168,
fit at No. 5 Production of the Key Ingredients, 85
223-224 has value only to degree it produces, 142
exec using the hats and posts and functions correctly
not producing much of anything but paper, 166
in order to achieve the utmost production from
reserves used for large acquisitions to increase
the org as a whole, 128 production, 489,
491
685
SUBJECT INDEX
production, produce, producing (cont.) production, produce, producing
(cont.)
organization misunderstoods vs., 318 VFP production is often
totally determined by
organization must result in production to have whether
or not it can be sold, 335
value, 346 wanting the product one is asking for or is
trying to
organize only toward actual production, 199 produce,110
organizing and, 116, 200 welfare and, 102
org board and, 362 what adds up to, 361
org board, hat and training add up to, 361 what happens when
it is not competently handled by
org's stats totally reflect the production and group,
100
competence of that org, 211 what happens when money no
longer
out-ethics goes with poor production, 371 represents,
144
overmanned and not producing, reason for, 361 what it takes
for an org to, 184
paralleling of, 179 what to ask where no real or valuable
production is
penalties connected to getting people to, 224
occurring, 110
perfecting the organization while producing, 142 when a VFP
does not get produced and cannot be
personnel and, 346 delivered, repair the earlier steps
of its
person not doing his post duties being unhatted with
production, 335
huge misunderstoods, 216 when it is difficult, 346
policy stresses production, 29 you hit at the basic on any
production situation
post only in the direction of, 199 when you get into
BE, DO, HAVE, 407
PR and, 406-408, 428
PR area control makes the point safe for the Product Officer,
production activity, 428 Deputy Service Product Officer
for Books. 549
primary barrier to, 406 division secretary who is a, 166
produce in abundance and try to give better than "don't
organize, just produce," I I I
expected quality, 562 establishes divisional quotas, 156
production problems, what they are concerned exec who has his
flow lines wrong will never
with, 346 be a, 165
PR survey in an area that is barriered against failure (most
common) of, 109
production, 406 fire-breathing, 190, 224
putting org into a productive winning frame of getting Tech
completions, example, 118
66 mind, 201 handling for lack of production, 109
quicksilver personnel" scene vs., 373 has to know how to
get a product, I I I
quotas and, 155, 195 how you never get a product, 118
raising the viability of a vital division or area not job of
the, 190
producing well, 512 key phrase for any, 109
refusing to finance nonproduction or fruitless naming,
wanting and getting the product,
expense, 512 109, 110, 118
reinforcing the activities of productive divisions and only
way you ever get a product, 118
areas, 511 organizing and, I I I
reserves are used for large acquisitions to increase
production, 489, 491 overloaded posts, handling of, 117
review of existing staff's production records, 135 quotaing and,
156
rewarding downstats, 328 single-handing and, 111
Sanity Scale and, 327, 328, 334 taking over posts for 48
hours, 117
seeing what underproductive areas are causing a what he is
there for, 190
reduced allocation, 511 what will happen if he doesn't
know there is tech
senior endangering, 374 involved in getting the
product, 112
setting low basic pay and high production bonuses. who won't
give time off for hatting, 112
reason for, 510 Product-Org Officer system,
standard of living, production in excess of, 203 covered fully
in FEBC Tapes, 109
stat represents work or, 155 name your product, 109
stats indicate that production and prosperity are to get you
have to know how to organize, I I I
occurring, 190 want your product, 110
stats must reflect, 166 Product Zero, 182
stepped up all possible, 135
survival and, 100, 102 professional; see also expert; specialist
taking too long to produce a product, handling, 214
assuming the viewpoint of the originating
targeting in battle plans raising, 126 professional, 269
targets and, 122 be a professional in anything you do, 247
tech of how to produce something can be pretty facility to
see something newly, 270
vast, I I I goodwill promoted by professional
conduct, 232
testing existing staff and comparing it to production prorit(s);
see also loss
records, 291 lost stock not only denies profit, it
also creates
threatened by staff member going off post, 373
indebtedness, 545
two thirds of exec's time is devoted to, 168 more profit can be
lost than ever could be saved on
underproduction, effects of, 288 expense, 512
unhappiness and people who don't produce, 223 PR obtaining
"profitable images," 485
unhappy org that doesn't, 114 strategic plan to expand a
company into the field of
unions and, 224 stellar profits, example, 135
utilization is proven by production, not by program (auditing), why
you have to audit a pc all at
busyness, 361 once whole program, 118
686
SUBJECT INDEX
program(s), programing; see also battle plan; plan; program(s),
programing (cont.)
project importance of getting out letters, despatches
and
abandoning or dropping of, 3, 37-40, 42, 77 telexes based
on the programs and getting real
actions to get program back in, 42 dones on them
back, 226
Ad Councils and, 36 income volume and, 226
Admin Scale and, 323 keep it short and simple, 132
altering, 37, 42 lack of organization know-how causing failure,
75
any program could be put into effect if properly list of
reasons why one would have difficulty
organized, 75 doing a, 131
any Scientology org is rich in programs already list of
reasons why one would not do or be
proven and tested, 39 interested in doing a, 131
arbitraries being put in that solve no problem and look for the
program or orders that were dropped
disturb old programs, 39 or forgotten before you
start originating new
assigning responsibility to one terminal or group of
ones, 3
terminals, 132 LRH Comm Staff Pgm No. I discontinued,
294
assuming the viewpoint of the receiver of a, 131 main reason
they are not gotten in, 89
make it very clear as to who does what target, 132
backlogs, program for handling, 98 making the info and the
situation real to the person
best way to form, 37 by showing what the existing scene
is, 132
bogged org and, 3 management tool, programing and target
policy
can defeat an org with 10 page, 200 target as a, 137
programs, 201 marketing program for an item's release,
236
carelessly conducted, handling, 42 mini program; see mini
program
cherishing and forwarding the existing programs we new activity
vs. existing programs, 77
have, 39 new and untried plans should have pilot
projects, 78
clarity and doability of the targets of a, 122 new
program(s),
CLOs and, 91 are not ordinarily needed, 3
cloudy or targets too general, effect of, 122 bugs
have not been worked out in, 72
correction, sequence of, 41 how to establish the validity
of, 37
costing of, 77 placing them into action, 38, 78
Danger condition called on a, 42 undertaken as special or
pilot projects, 38, 72
description, 41 when it is all right to give them out as
broad
developing a program that removes the need of
orders, 72
some other program, 38 no longer successful, reasons
for, 37-38
distracted from correct existing programs, 39 no one in
particular responsible to get it done, 132
"doctor program," 38 no real end to programs until the
universe is
don't go into too many details in writing a, 132 sane,
40
dropped program in many orgs was the original nose and
value count of those who will use it, 77
one, 3 old standard program, how it can become less
each target not being a start-change-stop with a
important, 38
definite time sequence, effect of, 132 only to have a
program is to have only a dream, 75
each target not calling for an action, a only when problem
is gone can one drop a
doingness, 131 program, 40
each target not specifically assigned to one person, org
board position of program changing, 42
132 org not knowing its programs, results of, 39
establishing a new line of goods, 135 org winning by just
keeping its programs going, 39
examples of valuable and acceptable programs, 75 overhauling a
project, 42
execution, lack of, 3, 37, 75 people who need explicit
programs to follow, 40
Executive Division, program being hauled into, 42 plans include
programs and projects and are duty of
existing programs, failure to execute, 37 Flag, 85
expansion, programing of, 348 positive orders on positive
programs cause
failure, basic reason for, 75 expansion, 9
failure, causes of, 9, 37, 75, 77 positive points to look for
when writing a, 132
finance programs done quickly by FBO, 507 producers and, 77
finding and establishing a, 41 purpose not real, 131
Flag projects and programs not going in, finding putting in a
whole new system paralleling the old
out why, 91-92 existing system, 78
following through on programs not complied putting program
back in place in org, 42
with, 3 putting program in wrong dept or division,
results
going bad, handling, 42 of, 42
going into such detail that it doesn't give any leeway reason
for following programs, 39-40
to operate in the existing scene and achieve the
reinstituting the original, 3
target, 132 resurrecting neglected main programs and
getting
go in their appropriate depts and divisions, one to
them complied with, 18
six, not seven, 41 reverting a, 37
great programs, what they begin with, 77 Saint Hill
programs, list of, 35-36
having one action per target, 132 short doable programs, 201
how to program, 35, 39 showing why it needs to be done and what
it will
how you can always make an org run better, 39
accomplish, 132
if one removes the factors that make the problem, slump due to
dropped or not executed program, 3
one can dispense with the program that solves
solutions called programs holding problems in
it, 38 check, 39
687
SUBJECT INDEX
program(s), programing (cont.) project(s) (cont.)
solving problems with, 36-37, 39-40, 41 Dictionary
Project, 36
special project and, 38, 41 don't go into too many details in
writing a, 132
Staff Training Pgm No. 2, 294 each target not being a start-
change- stop with a
strategic plan and, 125, 137, 139 definite time sequence,
effect of, 132
streaming down from the strategic plan, 134 each target not
calling for an action, a
studying existing programs continually to be sure
doingness, 131
they don't go out, 39 each target not specifically
assigned to one
successful programs, dropping of, 38-39 person, 132
surveying the old system and its existing programs failed or
hindered, cause of, 324
to preserve them, eradicate them or combine going into
such detail that it doesn't give any leeway
them with the new plans, 78 to operate in the
existing scene and achieve the
targets calling for more than one action, 131 target,
132
that will improve admin and stats of orgs, 294 1 don't wreck
one project by grabbing people off it
time sequence properly indicated and visible to start
another, 282
in the, 132 incomplete and abandoned, 77
too long and complex and therefore keep it short and
simple, 132
unconfrontable, 131 list of reasons why one would have
difficulty doing
trained administrators who can forward a, 131
programs, 79 list of reasons why one would not do or
be
trial and error in developing a, 38 interested in
doing a, 131
unclear, 131 make it very clear as to who does what target,
132
unnecessary programing, 39 making the info and the situation
real to the person
unreal, handling, 201 by showing what the existing scene
is, 132
unsuccessful, 37 no one in particular responsible to get it
done, 132
user and, 77 old companies and old countries and, 77
using knowledge of mechanics of life, problems and one action
per target, 132
solutions to govern programs, 39 pilot projects, 72, 78
visualizing it being read and done at the receipt- plans include
programs and projects and are duty of
point, 131 Flag, 85
what they suffer from, 75 positive points to look for when
writing a, 132
which obtain general support, 75 purpose of project not real,
131
why there is no real end to, 40 showing why it needs to be
done and what it will
without orders, plans, programs, one does not have
accomplish, 132
an org, 8 special project; see special project
writing good, simple, doable programs on matters strategic
plan and, 125
important to get done, 122 streaming down from the
strategic plan, 134
writing of, 131 targets calling for more than one action, 131
writing programs that can get done, 122 time sequence
properly indicated and visible in
programing personnel, the, 132
board posted for, 283 too long and complex and therefore
costly goofs in, 284 unconfrontable, 131
Dept 13 and, 283 unclear, 131
effects of lack of, 283-285 visualizing a project being read
and done at the
exec training program, 129 receipt-point, 131
fitting the person to the post vs. fitting the post to why it
isn't good for an exec to start a lot of
the person, 285 new, 72
for part-time training, 283 writing of, 131
hitting with ethics vs. programing and giving project board, 89,
91
someone a full hat, 312 promise, delivering what is
promised, 336
people being programed while they hold an outside
job, 288 promotion, promoting, promo; see also advertising;
personnel enhancement done by, 283 dissemination;
marketing
personnel turnover reduced by, 287 advertising and, 334
prediction and, 347-349 affinity for the item one is
promoting, raising
program any person sent off staff to handle his of, 271
employability for the future, 296 agreement elicited
by using the right button, 271
staff status, programing of, 296 alive and interesting, that
attracts and is in good
Programs Ops (Operators), computers and, 123 taste, 262
progress, ARC and, 271
"fair exchange" gives one a rather level as an asset, 560
progress, 562 assembly line for produced promo, 251
how individual can measure his own, 340 attract-interest-
message, 260
avoiding a survey in, 266
project(s); see also plan; program bad, hallmark of, 401
Admin Scale and, 323 books and, 546
assigning responsibility to one terminal or group of
campaigns that push the new products as well as the
terminals, 132 old for volume sales of both, 135
assuming the viewpoint of the receiver of a, 131 can have
limited success even when there is no
bugged projects surveyed for illegal policy, 323
product, 334
CLOs and, 86, 87, 91-92 come-on dissemination; see come-on
dissemination
debugging projects, 324 consistency in, 263
688
SUBJECT INDEX
promotion, promoting, promo (cont.) promotion, promoting, promo (cont.)
consumption of the thing you're promoting, lack of good taste
or a sense of the fitness of
importance of, 259 things, 260
copywriting; see copywriting leaving something unmarketed
and
creates desire for the V17P, 334 unpromoted, 270
creating want, 234, 262 losses and waste in printing, 268
cropping; see cropping marketing and, 234, 259
definition, 234, 259 marketing ensures good word-of-mouth
definitions of promo assembly line functions, 253
promotion, 250
delivery and, 249, 259, 334, 510 marketing plan for
distribution of, 250
design and, 254 message; see message
designed specially for each type of public, 383 messageless,
271~272
destructive marketing, 270 misuse of positioning in, 263
D/FBO and, 548, 549, 557, 559, 560 most attacked and
suppressed line is promo and
Dianetics and Scientology are new, 233 marketing, 250
dissemination and, 234 near refusal to promote, 17
do not heavily promote future products not yet in neglecting
promotion and sales, results of, 510
hand,259 neglecting to remedy poor quality, 260
don't soft sell, 260 never works on wrong publics, 384
don't understate things in, 260 not used or simply no
promotion at all, 560
dull, clich6ridden or otherwise inappropriate offering what
will be responded to, 234
copy,260 people respond to direct commands in
literature and
effective, 254, 260 ads, 264
effective exchange for, 259 planning or announcing an event too
close to the
Emergency Formula places economy after date for anyone to
come, 401
promotion, 576 point at which everything must be done to
sell more
essence of any promo piece, 272 services to your public,
582
events are valuable in terms of, 373 poorly designed piece,
260
excess income used for, 582-583 poor promo, how you get it,
254
exec's job, promotion as part of, 96 poster(s); see poster(s)
false claims, don't set us up for, 260 potential of income
generated by promotion, if not
familiarity with the product or service one is
realized, is actually a loss, 560
promoting, 262 PR, advertising and, 334
feed the surveyed button back to the public, 266 preventing
want, 268
field auditors and, 560 primary mission of any piece of,
262
figuring out how much income you will require printing; see
printing
weekly in order to exist and to promote, 582 promote-sell-
collect and deliver, 492
Films and, 560 promote what can be delivered and consumed,
259
Final product must exist and be deliverable, 334 pushing
everything all at once, results of, 250
final value of, 259 quality degrades in, 260
Finance Network responsibility for, 550 quality of, 260
finding out how much is required for basic reality and, 328,
334
promotional actions, 581 references, 254
flier; see flier relationship of promotion, sales and delivery
as
FP preventing divs or depts in Emergency from income
sources, 510
buying any but essential promotional supplies or
relationship of promotion, sales and delivery to
postage, 573 viability, 578
fresh and truthful approach to, 262 response; see response
future products and, 259 review marketing program, issues
and promo and
getting a promotion base on which to build a find out if
they were put to use, 250
campaign, 239 Sanity Scale and, 327, 328, 334
good promotion, real test of, 259 saturating an area with, 200,
238, 239
handout; see handout secret of promo that gets response, 272
hard sell; see hard sell selling an unknown product due to
absent prior
hard to sell what isn't promoted, 334 promotion, 510
homework and, 262 sloppy printing job, 260
ignoring or misapplying promo flow lines, results soaring stats
and, 72
of, 254 sole reason for our use of, 264
impact; see impact split-second timing in, 265
importance of, 334 stable data for creation of, 247
impressions people get from, 268 standard admin and, 73
income planning and, 573 staying on the same subject without
departure, 263
insignia and, 560 strategic plan including promotion,
example, 135
international control of, 560 successful, 260, 334
invoices examined to find what geographical areas survey
buttons are not the message, 271
to saturate with, 200 survey lacking, results of, 238,
240
invoice survey done to find out what and where to survey
results used in, 238
promote, 238 surveys appearing to not work very well,
reason, 271
issue authority given only when survey can be surveys of
past promotion, 239
cited, 240 surveys, promotion is always based on, 259
key word in, 259 tape plays, cassette sales and, 560
know before you promote, 240 tell the truth in, 260
689
SUBJECT INDEX
promotion, promoting, promo (cont.) prosperity, prosper(ous) (cont.)
test of all, 259 fundamentals of, 558
throwing a promo piece away, 265 having a prosperous and happy
group, 10
too little too late, 401 high book sales mean eventual, 12
tracing and summarizing income sources from how a group can
flourish and prosper, 136
promotion returns, 499 1 have a good record of making
orgs solvent and
trends it can take, 262 prosperous, 536
true value is seldom promoted, 328 1 like to see people
prosperous, 558
two guiding rules in any type of, 260 increasing, 313
types of publics and, 383-385 keynote to, 200
unreal or nonfactual, 328 money management and, 558
viewpoint; see viewpoint nonutilized personnel causing pay
and prosperity to
waste of time and money on, 268 go down, 312
"We promise and promote what we can one of the hardest
principles to get across, 558
deliver," 249 people getting rich by ripping
others off, 559
what it consists of, 234 positive directions and their
acceptance or
why any pictorial or written material is done or
enforcement on known programs bringing
written, 268 about, 9
why some promo people don't write good ads, 267 principle of
making an individual or area so
willful unhattedness causing quality degrades, 260
prosperous that the money spills over into your
word of mouth; see word of mouth lap, 558
working without surveys you could spend thousands staff welfare
and status depends on activity and
a month on promotion and lose it all, 238
prosperity of org, 199
promotion (of personnel), stats and, 190, 238
cause of promote-demote, 285 when a group prospers, 170
demotion; see demotion protection, claiming protection by reason of
false
deputy system and, 332 upstats, 201
effect of lack of personnel programing on, 285 protection
racketeers, 3
experienced, able people get promoted, 285 protest PR,
follows any good production in due course. 307 black
congressmen and, 399
propaganda, conscription and, 399
black propaganda; see black propaganda effectiveness of, 399-
400
by redefinition of words, 410-411 examples, 399
can often be disproven, discrediting the utterers of has to
be kept overt, 399
it, 398 has to be true, 399
definition, 397, 418 legitimate method of attempting to right
parade of lies or half-truths or exaggeration, 397
wrongs,399
success, what it depends on, 398 Panama riots and, 399
trouble with it, 398 use of, 399-400
undesirable objects used in, 242 Ps and Qs, PR area control and, 429
war and, 397-398 psychiatrist(s),
propagandists, source of false economic data, 203 all-time record
for inhumanity to Man, 410
property, doesn't have good manners, 403
FP authorizing the sale of any, 573 easily redefined to mean
"an antisocial enemy of the
FP passing upon prices offered for any, 573 people," 410
prospect(s), Leipzig, Germany death camp school and, 318
channeling of, 245 total strangers to a comm cycle, 403
where almost all Scientology prospects come why he could never
win applause or general
from, 232 goodwill, 403
prosperity, prosper(ous); see also Affluence condition- psychiatry,
psychiatric,
born from Bismarck's military attitude, 403
boom; economics; economy; exchange; expansion;
borrowed the attitude which made the Nazis an
income; money; success object of worldwide
condemnation, 403
answer to prosperity stats, 238 confusion and, 214
area not prospering, handling, 203 dead agent caper used
against, 381
dead file and, 45 government subsidies for, 314
depends upon getting things done, 223 how it expanded, 29
depends upon the cooperation of opinion incompetent to
handle personal aberration, 318
leaders, 393 lies killing off psychiatry, 381
drive more business down on an org than it can orgs
under psychiatric inspired attacks, 287
waste," 559 people loathe psychiatry, 242
ethics and, 170 positioning something loathsome with, 242
exchange is key to, 148 product of further insanity, 29
Exec Council building a viable, expanding and psychiatric
cults as a problem thrust on us, 39
prosperous org, 571 psychiatric PR has been lying
for 20 years, 381
failing national prosperity, foremost reason for, 177
redefined downward, 411
false economic data inhibiting, 203 redefined to mean "an
antisocial enemy of the
first dynamic fixations vs., 558 people," 410
first dynamic, how to achieve in abundance any Scientology
vs., 330, 381
ambition on the, 558 special interest groups like
psychiatry pocket money
forcing into existence unbelievable levels of, 558 from
government and deliver nothing, 314
690
SUBJECT INDEX
psychiatry, psychiatric (cont.) public(s), customer(s) (cont.)
texts of the '30s and '40s, 233 credibility of future
marketing suffering, reason
war between psychiatric hostile PR and the truth of
for, 249
Scientology, 381 definition, 86, 383, 414
psychologist(s), definition (in PR), 383
advertising people associating with, 243 demand for service
is dependent upon goodwill, 231
doesn't have good manners, 403 different publics can be PRed,
407
holding others in scathing contempt, 403 directing people's
attention with design, ads, ideas,
Leipzig, Germany death camp school and, 318 capers,
stunts, etc., 247
nineteenth-century psychologist preached that Man directing the
public in ads or fliers, 265
had to "adjust to his environment," 339 don't cross
publics when marketing books, 273
says all men are basically dishonest, 536 each different
public categorized and labeled in
Address, 385
teaches the blessings of being a crook, 536 educated publics
seldom explode to the
total strangers to a comm cycle, 403 explosion, 397
why he could never win applause or general effort to make the
public a vigilante committee, 397
goodwill, 403 examining invoices to find what
geographical areas
psychology, the org's people come from and saturating these
assumes aptitude never changes, 285 areas with promo,
200
born from Bismarck's military attitude, 403 examples of, 383
borrowed the attitude which made the Nazis an expecting
clean, pleasant quarters and smart friendly
object of worldwide condemnation, 403 service, 232
definition, 411 feed the surveyed button back to the, 266
German military system used to condition men for finding out
what people want and consider
war, 411 valuable, 259
idea of social order from, 290 finding out what the public
considers wonderful,
incompetent to handle personal aberration, 3 18
popular, useful, etc., 243
nineteenth-century psychological approach to flaps, cause of,
96
personnel, 297 flow plan of money and public bodies, 186
personnel transfers, psychological approach to, 297 future
expansion depends upon reaching not only
principle that no person ever changed or got old and on-
lines public but especially new
better, 290 public, 550
redefinition of, 410, 411 "general" public made up of smaller
groups, 389
somewhere along the way, Man lost his soul, 411 getting to
know various publics with surveys, 415
subsidized in American and other universities at the giving
them a thirst to find out, 246
time the government was having trouble with the Hotline
Newsletter, publics of, 472-473
draft, 411 hundreds of different types of, 383
texts of the '30s and '40s, 233 influx of, 340
psychosis; see also insane; psychotic; suppressive person it is
the book in public hands which starts any
idle rich are a wonderful study in, 146 boom, 546
stat pushing and, 188 low affinity in the org for its, 17
third dynamic psychosis, points of, 327-329 make it easy for
public to respond to an ad, 265
psychosomatic, definition, 237 making it so public can belong, 307
psychotic(s); see also insane; madman; psychosis; marketing and, 235
suppressive person marketing is aimed at specific, 273
accepting wrong customers, like psychos, 176 marketing piece
which does not communicate to the
cannot either see or change, 61 intended public, 249
description of true psychotics, 61 message and, 414-415
intentions are aimed at destruction, 110 mobbed waiting
room of unhandled, 190
products and, 110 neglect of various publics by org, 559
reason he cannot achieve anything, 110 no single word for
"public" in PR, 383
PT: present time opinion leader for each group, 389
opinion leaders form public opinion, not the general
PTS; see potential trouble source public, 389
public(s), customer(s); see also audience; field; reader; orgs
flowing persons upward, 520
user perceiving what a public will accept, 485
ad must be written from viewpoint of public that is point
at which everything must be done to sell more
going to read it, 263 services to, 582
all releases should be designed to reach a potential effect
of every film shown to the, 550
special, 384 PR area control and, 428
a PR never says THE public, 383 PR brings things to the notice
of a, 437
as a type of audience, 383 PR has to figure out his, 385
assuming the viewpoint of the eventual reader PR has to
know the reality, tone and acceptance
or, 268 level of each public he is trying to
reach, 415
books and public goodwill, 545 PR is a technique of creating
states of mind in
channeling your prospects, 245 different types of, 378
checks issued temporarily on behalf of another PR must be
able to assume viewpoint of any of the
between public persons, policy on, 498 types of
public he is seeking to reach, 485
CLO and, 85-86 promotion must be designed specially for each
type
concentrating on already-established clientele while
of, 383
neglecting potential publics, 135 raising public's
affinity for the item one is
continual public contact must be maintained, 148
promoting, 271
691
SUBJECT INDEX
public(s), customer(s) (cont.) public relations, PR (cont.)
raw public; see raw public amount of work done in getting rid
of someone or
reality on the, 249 something imagined to be dangerous
to the PR's
receipt points of the message are called employer, 377
"publics," 414 a people often believes little it reads,
425
responding to direct commands in literature and appointing
people to PR training, 316
ads, 264 ARC triangle and, 379
saturation point of a public, handling, 239 arrogance and
force will never win acceptance and
selecting and identifying your, 243 respect, 403
separating out the different publics and knowing art of PR
consists of how the truth is told and how
what they want or will accept, 414 the lie is
disproven, 435
surveying a variety of, 235 as well as being bright is often a
wily, clever
surveying for the, 247 game, 484
surveys done of all publics to find out what new atmosphere of
war, crime and insanity on the
products the publics want or will buy, 135 planet,
how it has been brought about, 377
target public being out-ethics in some way, 484 attacks; see
attacks
types of, 383 attaining a more dominant role with, 395
types or groups who accept differently from other audience and,
383
types or groups, 414 "authoritative" utterances push
plain truth out of
use "public" along with another word always, 383 sight,
421
users and, 86 Axiom 28, 413, 417
what determines the type of, 383 bad guys, downfall of, 425
what the public asks of an ad, 264 bad guys tend to get rid
of good guys, 425
where almost all Scientology prospects come bad manners vs.,
404
from, 232 bad promotion, hallmark of, 401
wrong message to the wrong public costs lots of basic
concepts of, 408
money and gets no result, 385 basic techniques of PR
were about as safe as a
wrong publics in PR, 383-385 cocked Spanish pistol,
378
zipping people into Div 6 and on into the org, 245 becoming a
far more useful and mature subject, 382
Publications Organization(s), Bertrand Russell and, 390
cost accounting formula, 578 biggest PR mess of the last
century and a half, 399
formula for getting an idea of the viability of, 578
blackmail or threat and, 413
must never operate on a credit line to orgs, 546 black
propaganda; see black propaganda
not even thinking of raw public marketing, 278 blunt denial
is crude and can be used against one as
order of magnitude of marketing and booksales, 275 a sort
of confirmation, 421
planetary dissemination and, 278 books and public goodwill, 545
stocks replacement cost plus running expenses vs. brand name
exposure, 438
gross sales, 578 bribing newspapermen and "free-lance
writers," 377
Public Division Secretaries, must get trained in PR, 431 bringing the
employers of the PR man into
Public Executive Secretary, is an exec, 141 decay, 376
publicity, blows intelligence, 397 brings things to the notice of
a public, 437
British Empire decline and, 377
public opinion; see also opinion campaign; see campaign
battle for belief in your definitions and not those of caper;
see caper
the opposition, 411 carefully studying out the scene,
421, 424
can be altered by altering the meaning of a causation and, 414
word, 410 causing an effect in the field of thought, 414
governments do believe the press and think it is caution,
regarding PR with, 376
public opinion, 425 cease to withdraw when handling
black PR, 421
how impression of mass public opinion comes celebrities are
often opinion leaders, 390
about, 389 channels (legitimate) for PR use, 413
how it is formed, 389 channels of communication that are far
more
mass news media and, 411 powerful than the press, 425
public relations, PR, channels of communication which convey
thought,
A=A=A and, 432 use of, 413
aberrated society and, 376 Charts of Human Emotion and, 423
abused vs. used, 378 coercion and, 413
abuses and, 394-395 come-on dissemination; see come-on
dissemination
acceptable truth in, 380, 381 communication and, 376, 379-
380, 404-405, 413
acceptance, PR is basically, 404 communication formula and, 413
activity concerned with presentation and communication
implies that somebody is
audience, 384 reached, 380
advertising the other fellow when you expose him communication
that only attempts to inform, 415
repeatedly, 426 competitive PR vs., 378
affinity and, 379-380 concessions and, 395
agreement occurs at the same emotional tone level continual,
truthful and artful torrent of PR pieces
as the person making the statement, 423 must
occur, 426
allies with impressive sounding titles and positions is
copywriting; see copywriting
notenough,429 correcting a sour scene and turning it
around to
all the PR chatter in the world is not a product, 119
one's advantage, 137
always be ready to parley, 426 corrupted to "a technique of
lying
AMA simply imagines stories, 420 convincingly," 380
692
SUBJECT INDEX
public relations, PR (cont.) public relations, PR (cont.)
could be called the busiest profession, 416 extremist groups
assisted by, 377
countercampaigns, examples of, 439 factors which have
curtailed its development as a
counter in a negative proof must be creditable, 423
subject, 376
counter-PR is usually lies, 381 factors which have given PR
strange elements and
counterpropaganda campaign based on truth, 424
bedfellows, 376
creating states of mind in different types of failed PR,
483-484
audiences, 378 failure caused by bad manners, 403
credibility, collapse of, 435 failures, majority reason for,
383
curtailing of its development as a subject, 376 false data
stripping and, 484
cynical activity, PR easily becomes a, 377 false statistics
from PR lobbyists, 379
dangerous points of PR have been located, 378 false story
can destroy the credit of the teller, 420
dangers of, 376, 389, 394 far right PRs against the far left,
377
Data Series I and, 432 fighting black propaganda, 421, 426, 427
day of the newspaper is dead, 394 filing and, 424
dead agenting; see dead agenting fill the vacuum, 420, 421-422,
426
dead agent packs containing proofs against common find a point
from which to put out a comm line, 429
rumors, 423 first lesson that enables us to use PR
safely, 380
deception is not a legitimate PR action, 436 first public one
contacts is usually the person in
defensive PR, 378, 381 charge of programs, 434
definition, 231, 376, 378, 380, 384, 388, 397, 406,
420,434,440 first step in any PR action, 437
degradation and, 415 fixed opinions and acceptable truths, 381
designed now for use that is beneficial, 378 flaps,421
deteriorating PR situation, 395 flattery not very useful in,
404
D/FBO and, 560 flops, cause of, 402
Dianetics and Scientology are new, 233 foolish PR, example, 435
Dianetics: The Modern Science of Mental Health foundation on
which to build an acceptable PR
and,432 presence that makes PR succeed, 405
disabuse yourself of any idea of a pleasant scene Freud's
libido theory and, 376
in, 377 friendly-talking reporter is often the most
disclosing hidden sources of aberration, 396 suspect, 426
discredit or disprove every rumor, 421, 423 George Creel and,
389
display book, 433, 434 get in a safe place and speak up, 421,
428
disprove false data, 422 good manners, 403-405
disrepute due to PR deeds of bad hats, 377 good technical
delivery and good PR, 231
document the truth to oppose lies, 435 goodwill; see goodwill
done cheek by jowl with some pretty questionable good works;
see good works
characters, 377 government misuse, neglect or abuse of,
391
don't seek channels that will corrupt what you say government,
PR does a natural closure with, 391
in repeating it, 421 government PR is continually
recoiling, 391
dull statement of is-ness of things is hardly granting
importance to the other person, 403
classifiable as, 415 grasping the subject of, 384
early enough, PR alone does it, 395 great and useful
subject, 417
educated publics seldom explode to the handling truth is a
touchy business, 380
explosion, 397 hard work and, 317, 402
effective cause well demonstrated, 231, 440 hate, PR which
seeks to incite. 381
Effective Public Relations (book), 408, 485 highest grade of,
470
effort to make the public a vigilante committee, 397 history
(unsavory) of, 377
elementary equation for maintaining position of hostile PR,
defending against, 381
power, 392 Hotline Newsletter; see Hotline Newsletter
employed to cancel out the undesirable PR of human emotion and
reaction barrier, removal
others, 380 of,407
employed to obtain a result desired by the PR and human mind
and, 376
his group, 380 idealism and, 380
enemy campaign, only answer to an, 439 idealize what is already
true, 415
enemy line, the, 438 ideas, communication of, 376, 379
enemy-planned statements re Scientology, 439 if one knows what
he is up against, he can develop a
error to think good works speak for themselves, 420
PR handling to fit, 484
ethics and, 483-484 if you can nurse the area up to
production, you
events are valuable in terms of, 373; see also event
have morale, 406
every different or specialized group can be ignore people at
your peril, 404
considered a political unit, 392 illiterate society and,
418
every word in definition should be clay tabled, 388 image,
how one is built, 470
excitement and, 416 imaginary statement or story, 381
exec listening to a bunch of PR from a staff imagination and,
381, 415, 436
member, 205 imperfectly known or unknown as a subject
leads to
expensive in time or money or both, 424 big trouble,
395
expert PR is aimed at a specific, carefully surveyed,
importance of people, 404
special audience, 384 incompletely developed subject, 376
exposure is not an effective road to action, 397 incomplete
technology as developed and used up to
exposure is the basic threat of intelligence, 397
1970,376
693
SUBJECT INDEX
public relations, PR (cont.) public relations, PR (cont.)
inexpert PR men can make a gruesome mess out of no single
word for "public" in, 383
the subject and the society, 376 not a dry-as-dust
activity, 435
information collection and, 437 object of, 413
information, willful broadcast of, 397 offensive PR, 378, 381
intelligence vs., 396-399, 413 official recognition of LRH
for his work, 471
intelligent, early PR is the best remedy, 400 off-the-cuff
PR, 401
interest level, handling of, 421, 423-424 one cannot defend
himself in a point that has no
international control of, 560 defenses, 428
is about 80% preparation of the event and about one cannot
just fight, 426
20% event, 401 one can't just dedicate his life to
eradicating the
is a real technology, 431 enemy, 426
it's a PR world, 377, 417 one must be visible, 426
just because radios, TVs and press pour out does one must
learn carefully his Ps and Qs, 429
not mean they communicate, 380 one propagandizes the
enemy population or one's
knownriess and, 414 own or neutrals, 397
Law of the Omitted Data, 420 opinion leader; see 6pinion
leader
laws of, 380, 406 opponents brought into disrepute by, 376-
377
lends itself to the use of unscrupulous persons and
opposition, handling, 394
cliques, 376 optimum action, 429
liabilities of, 376, 378 organizing and, 316
lie(s), other sources of info than surveys, 437
disproving of, 435 out-ethics vs., 483-484
hate and, 380 overt, PR is, 396
never use them in PR, 380 patriotism and, 380
poured into the overwhelmed population of Paul Robeson
and, 390
Earth, 377 peace is not necessarily a target of, 395
will dead-end someday, 381 people have value and are
important, 404
will weaken you if it is found out that it is a people
in government power positions, 391
lie, 380 persuasion and, 413
longer PR takes to catch a deteriorating situation planning or
announcing an event too close to the
up, the more imminent loss or force becomes, 395
date for anyone to come, 401
major activity of, 390 police and, 397
making good works well known, 231 positioning; see positioning
management use of, 137 Power Formula violation, 392
manipulation of human emotion, 408 powerless when it
doesn't know, 395
manners; see manners PR area control; see PR area control
marketing; see marketing PRese, definition, 383
mass news media and opinion leaders, 393 press; see
newspaper
mass news media believes it steers public opinion, press book;
see press book
but in actual fact can get a reverse effect, 411 primary
barrier to production is human emotion
mastering PR, 415 and reaction, 406
material a reporter or interviewer would pick up primary
corrective discovery about PR, 379
and use for human interest, 433 primitive cultures and,
403
message, primitive technology of PR was "manners," 403
definition, 414 PRO; see public relations person
must be repeated over and over to impinge on a
production and, 406, 407, 428
given public, 438 profitable images, what they
come from, 485
must compare to personal experience of promotion; see
promotion
audience, 380 propaganda; see propaganda
middle ground and, 415 protest PR; see protest PR
minorities and protest PR, 399 prove all false utterances
heard are lies, 421
misinformation, handling of, 408 proving negatives is almost
impossible, 423
missing ingredient, 379 PR person; see public relations
person
misuse, neglect or abuse of, 391 PR survey, how to do a, 406
moment and timeliness of an action is so swiftly psychiatric
hostile PR vs. the truth of
gone in, 416 Scientology, 381
money-force power and opinion leaders, 392 psychiatric PR has
been lying for 20 years, 381
morality and, 380 public; see public
most aggravating and suppressive error by those public
opinion; see public opinion
doing PR actions, 401 reaching masses through opinion
leaders, 395
most involved employment of, 396 reaching minds, 376
Nazis and Stalinists, what they saw in PR reality and, 379-
382, 407
techniques, 376-377 receipt points of the message are
called
negative ARC in a PR survey, don't use, 406 "publics,"
414
neglect and, 395, 399 recoil of, 376, 378, 380
never say or publish anything you cannot prove or redefinition
of words by propagandists,
document, 435 handling, 411
newspaper; see newspaper refraining from doing things that
would result in
noise, PR definition of, 82 bad PR, 232
no "ivory tower" in, 437 releases should be designed to
reach a special
normal PR, 396 public, 384
694
SUBJECT INDEX
public relations, PR (cont.) public relations, PR (cont.)
reporters and, 421, 426 use of PR is almost that of an
auditor to the
repute as a carelessly or badly used subject, full of
group, 396
failures, 378 use of surveys in getting to know various
review and, 250 publics, 415
road to power in, 436 uses of, 414
road to PR disaster, 436 use to perpetuate questionable
interests, 377
role of PR in affairs of nations or groups, 395 US Government
PR recoiling on them, 391
rules, 401, 435 using the powerful communications systems of
the
society, 376
rules of warfare vs., 436 vacuum of omitted data, filling it
with factual
rule that should not be violated, 390 data, 420
rumors and whispering campaigns, 418 vacuum tends to fill
itself, 420
rumors, handling of, 423, 439 viability depends on having
all areas and persons
safe ground, 415, 435-436 who could affect or influence
the operation under
safe point; see safe point PR control, 429
sanity and, 381 violence and, 414
saying nothing is fatal in, 421 violent opposition person as
an opinion leader. 394
Science of Survival and tone level, 407 VIPs and, 390
seizing the moment and getting in the message, 416 war vs., 395,
414, 436
significances and, 413, 414 wasted planning, 432
situations seen and handled all approximate thought way to
PR an abuse into decay, 381
velocity, 416 what determines the type of public or
audience, 383
speed and, 416 what gets a result in, 385
"spontaneous," highly successful event, 402 what has been done
with PR in our hands, 378
SP-PTS characters on your delivery lines, 429 what is not
PR, 415
spreading PR about PR, 377 what it averts if used soon enough,
400
staff responsibility for, 232 what it communicates, 379
statements one makes can be curved, 426 what it is, 404,
420
strategic plan and, 137, 139 what it is seeking to achieve,
380
study and separate out the different publics and what must be
confronted as part of the study of, 377
know what they want or will accept, 414 what the
trouble with it was, 380
studying the field of, 377-378 when it is easy, 421
study of standard texts of, 378 when it is safe to use PR
techniques, 378
successes, what they are best guaranteed by, 402 when PR
activities are almost a complete liability
successful events, 401 and will lead to trouble, 378
successful Pit, 403, 405, 416 when PR is no longer Pit, 413
success of a PR action, what it depends upon, 389 when PR won't
go in, ethics is out, 483
Sunday school version of, 377 where PR is a necessity, 420
surprise event, 402 where there is no data available people
will invent
survey; see survey it, 420
survival is a target of, 395 whispering campaigns, handling
of, 418-427
system to get a result in, 385 white PR; see white PR
target public being out-ethics in some way, 484 why it is,
420
teachers of PR in the smoky cloister, 377 why it is
employed, 380
tech of, 421 Willy Hearst's 1890 yellow journalism and
scandal
teething days of, 389 mongering, 393
those wanting a quiet life should take up something wrong
message to wrong public, result of, 385
else, 416 wrong publics in, 383-385
three scenes PR deals in, 416 you cannot operate without a
base to operate
time it takes to get something done must not from, 429
continue beyond the need of the message, 416 you don't
have to tell everything you know, 380
to be effective it must cause something, 413 public relations
person(s), Public Relations Officer(s),
to be skillful in anything, one has to know it and be
PRO(s),
experienced in it and DO it, 427 abilities needed, 316-
317
tone level and PR campaign, 407 ability to confront evil, 424
Tone Scale and, 423 achieves as his first action knownriess,
414
Tone Scale surveys, 406-408 achieving his product of images,
485
too limited a role in the affairs of nations or advising top
management so that policy if lacking
groups,395 can be set, 388
too little too late, 401-402 at times he condemns the bad
to idealize the
trouble when it is unknown as a subject, 395 good,416
trouble with PR was R, 380 authorized to accept official
recognitions on LRH's
truth and, 380, 381, 415, 435, 436 behalf, 472
truth vs. lies, 380, 435 basic tools of a, 485
two-way comm cycle and, 403, 405 brushing off "mere guards,"
404
University of Leipzig studies and, 376 building goodwill is
part of every staff member's
unrest caused by, 391, 393 job,232
use any channel to speak up, 421 can9t just dedicate his life
to eradicating the
use of black PR far exceeded PR's other uses in enemy,
426
1970,377 can't rely on guesses or faking the data, 437
use of opinion leaders, 390-391, 414 causative, 414, 416
695
SUBJECT INDEX
public relations person(s), Public Relations Officer(s), public
relations person(s), Public Relations Officer(s),
PRO(s) (cont.) PRO(s) (cont.)
conceiving of an event that gets attention, 485
perceiving what a public will accept, 485
confronting black PR, 421 personality of, 316-317, 415-
416
confronting needed in a, 316 personality of the PR
man tends to determine what
delusory requirements for, 317 kind of PR he will
do (or not do), 415
display book and, 433 persuading the acceptance and
continuance of
does not think in huge masses, he thinks in group
thoughts he causes to emanate, 414
types within the masses, 384 photographs for
use in media taken by, 485
duties of, 377, 388, 407 prejudice and, 390
evolved from press agents, 485 press agentry and, 485
examples of what a PR has to be able to do, 316 press
book and, 433
finds out the data before he acts, 437 prevailing tone of
dismay and contempt across the
first musts of a, 405 world is stimulated and kept
alive by, 377
flap often made by, 421 product of, 485
flops, 402 "profitable images," obtaining of, 485
functions of a, 485 publics and, 383
getting his purpose done, 485 purpose or function of,
388, 407
getting to know various publics, 415
good manners and, 404 purposes and messages as basic
tools of, 485
"handouts," a PR must be able to write, 485 pushing for
new ideals or social reform, 416
has to be able to think creatively and create pushing
strange mental ideas, 376
images, 415 qualities needed in a, 316-317, 415-
416
has to be on info lines and has to know raising or
degrading a scene, 416
accurately, 437 realizing he is talking to no
avail, handling, 484
has to be the person in the know, 437 reason why PR men
cannot always see clearly and
has to know the reality, tone and acceptance level of
objectively, 390
each public he is trying to reach, 415 requirements
to be a trained PR, 431
homework and, 437 responsibility of, 433
Honorary LRH Personal PRO; see Honorary LRH safe point
and, 428
Personal PRO sanity and, 381
Hotline, PRO uses of, 470, 472 secondary qualities in
a, 317
how he will get his only loses, 484 securing from
opinion leaders official
how many times he can get his subject known and
acknowledgement of LRH good works, 472
thought about, 416 serving mad masters, 382
how PR man can spread aberration into the skills he
needs to comm to the media, 485
society, 376 skills the PR must acquire
knowledge of, 485
imagination and, 415, 435 speed and, 416
intelligence technology and, 396 spreading PR about PR,
377
interpretation of top management policy to different stage,
PR must take advantage of, 485
publics of the company, 388 Stalin and, 379
is after a result, a call in, a reply, a response, 385
submitting LRH articles, quotes and news releases
is dealing with thoughts and ideas, 470
concerning LRH for publication in newspapers,
lies and, 379-382 periodicals, etc., 472
losing control of his subject, 390 successful, 389,
404, 415
making the company, its actions or products known, task of, 414
accepted and understood by the different those
wanting a quiet life should take up something
publics, 388 else, 416
"mass media" communication guided by lies of the those
who have corrupted their A, R and C,
PRs of special interests, 380 381-382
"mental health" PRs dreamed up out of whole cloth three scenes
the PR deals in, 416
the "statistics" of the insane, 379 three things
they have to be spot on in, 316
messages and, 485 too involved in causes and pros and
cons to remain
middle-grounders do not make PR people, 415 pan-
determined, 390
most people in government power positions are trained
vs. untrained, 431, 432
badly served by their PR men, 391 two wrong
things an untrained PR will do, 431
must be able to assume viewpoint of a reporter, unless
he knows what to offer each different public,
editor, etc., 485 his message will not be
received, 415
must be able to line up media-or audiences-to get untrained
PRs, effects of, 431, 432
his message across, 485 US President's PR man
trying to influence
must have some skill in news stories and news
Congress, 379
photography, 485 violations of safe ground of a, 435
must have the scene he wants clearly in view and VIPs
and, 390, 395
project it so that it is accepted, 416 wasting
events and materials, 431
never says THE public, 383 what he has to understand to
do his job, 388
news release, PR writing a, 485 when a PR man will be in
a position to know what
not handling existing situations but creating new
PR procedures are and do his job, 388
ones, 431 when he brings his own employers into
decay, 376
notices things and handles, 437 when you are a pro PR,
384
often of pitiful morals and degenerate character, 377 who
must sign themselves I/T, 431
opinion leaders are VIPs to the, 395 why they hit the
bottle, get sick, fail, 317
organizing
SUBJECT INDEX
public relations person(s), Public Relations Officer(s), purpose(s) (cont.)
PRO(s) (cont.) in all great leaders there is a, 143
"worse than" as a tool of a, 484 individual purpose and value
are the most vital and
writing skills required of a, 485 wanted commodities in an
expanding
Pubs Org; see Publications Organization population, 312
knowing the purpose of that to which one
punishment, can go too far and can upset, 292 belongs, 307
purchase(s), missing in hat for group's activity, 343
Fl? deciding upon any large purchases, 573 morale is made of
high purpose and mutual
leasing equipment with an option to buy, 583 confidence,
338
tendency of a div in Emergency is sometimes to other-
purposed person, 325
demand extravagant or unwise purchases, 576 police action
is not a substitute for having purpose
purchase order(s), and value, 312
dept heads seeing that necessary POs from their policy must
forward group purpose and obtain
depts are sent to div head, 570 agreement, 322
Disbursement Section files every PO in post purpose; see post
purpose
disbursement files, 574 respect is recognition of
inspiration, purpose and
drawing checks or activating POs against an FP for
competence, 143
which allocation check has not yet been deposited senior
to policy, 325
or cleared, 501 sequence of purpose, strategic planning
and tactical
emergency PO, FBO handling of, 506 planning, 137
emergency PO presented as an emergency that was strategic
plan and, 134, 137, 139
not an emergency, 506 strategic plan bridging between
purpose and tactical,
filed in folders under company name, 574 136, 139
FP setting limits on POs that may be signed, 573 unrest of a
nation traced to lack of purpose and
shutting off all but promotionally vital POs when value,
312
income is far down, 576 when a person has no hat he
lacks purpose and
which ones are entered on Monthly Bills value, 312
Summary, 574 when person has no purpose and value he
not only
purchase order signer(s), goofs, he will commit crimes, 312
are not necessarily Exec Council members, 577 Purser; see
Treasury Secretary
governed entirely by last approved FP directive, 577
purchaser, anything must be sold for a price
comparable to its value in the eyes of the, 334
Q
Purchaser (as a post),
most common failure of, 109 Q and A, exec and, 106
not fully naming product, 109 Q and A Checksheet, 106
purchasing, Qual; see Qualifleations Division
authorization needed for any expense committed in Qual collections
statistic,
the name of the Church, 517 high Qual collections stat and
low enrollment, what
check-signing lines and, 517 it means, 12
FBO or Finance Enforcement Officer spot check of what you know
if Qual collections are poor or very,
purchasing lines, 518 very high, 12
FP-approved item stalled on purchasing lines, Qualifleations
Division (Div 5), Qual,
handling, 563 as an income source, 200
how to apply purchasing policies, 518 Div 3 collecting Qual
credit invoices, 495
importance of admin lines being in, 517 handling of person
who doesn't make Staff Status
leasing equipment with an option to buy, 583 One and Two,
182, 184
letter introducing those authorized to make high book sales,
high letters out, high Tech and high
purchases, 517, 518 Qual stats mean GI stat will
soon rise, 12
modified purchasing lines, 517 low completion and low Qua]
stat, meaning of, 12
policies on, 517-518 manning a Word Clearing Section in, 180
prevention of random persons from running up program to refine
the, 35
bills, 518 sequence for manning up a, 113
second-hand equipment, 583 solvent orgs and, 41
two-bit FP, 528 quality,
purpose(s); see also goal demand is determined by quality of
delivered
Admin Scale and, 323 product, 282
basic tool of the PR is, 485 ethics system exists to ensure
the quality of the
being assaulted in the press and other media, 329
product, 30
cleaning up a person's purposes relating to the goodwill and
tech quality, 232
various activities in which he is involved, 325
management quality expressed in stats of service
common purposes, any org is bound together org, 520
by, 120 manning up for, 180
counter-purposes, 325 neglecting to remedy poor quality
products or
crime and, 305 promotion, 260
definition, 325 primary concern of every staff member is that
org is
denying purpose and posts, effect of, 305 delivering
best tech quality possible, 232
getting a purpose manifested and rolling in the produce in
abundance and try to give better than
physical universe at speed with no flubs, 134
expected quality, 562
goal differentiated from, 325 quality degrade, definition,
260
697
SUBJECT INDEX
quality (cont.) raw public (cont.)
statistics must accurately reflect production, volume, Pubs
Orgs not even thinking of raw public
quality and viability, 166 marketing, 278
quarrels, wars and, 419 sell enough books and cassettes to
raw public and a
quarters, percent will come into the org, 278
dirty, effect of, 232 selling books to, 277
public expecting clean, pleasant quarters and smart, reach; see
also demand; want
friendly service, 232 blunted or terminated, 245
questions, clarifying questions about policy, 30 dissemination by
means of "come-on" strengthens
quickie, period of quickie tech, 287 the, 245
dissemination that terminates the, 245
quicksilver, things that extend our, 211
cure for those who do a, 375 things that spoil our, 211
definition, 372 reach and withdraw, backlog handling and, 98
"doing a quicksilver" forbidden, 372 reaction, you hit at the heart
of reaction when you get
handling "quicksilver personnel" scene, 374 into human
involvement, 407; see also human
musical chairs vs., 372 emotion and reaction
Quincy, John, 141 reactive mind, bank,
quota(s); see also target is dead against the creation of
anything good and all
can be targeted for increase daily and weekly, 156 for
eating up everything that exists, 567
definition, 155 Man is so aberrated all mental actions
seem to him
do not permit nebulous generalities to occur on to be
reactive mind actions, 31
targeting cycle, 156 positive and a negative, when
occurring together,
established with idea in mind of creating continually
tend to bring about a stuck point in time, 241
rising statistical graph, 156 taking more
responsibility for the reactive banks of
every subproduct must be quotaed for a GDS quota our
fellows, 222
to be attained, 197 reader(s); see also audience;
public; user
example, 155 ad must tell reader where he can get
product or
individual delivery demand or, 200 service, 264
org expansion and, 156 assuming reader's viewpoint as
though one knows
production quotas, 195 nothing about the copy, 269
real and always higher than those of week before, assuming
viewpoint of the, 268
156 confusing copy that loses the, 264
rising stats and, 156 enforcing understanding on the
reader violates
targeting of divisional statistics and, 155 come-on, 264
where subproducts are not given a quota, quotaing getting an
estimate of exactly what the reader will
a GDS fails, 195 think or say, 269
writer putting himself in the valence of the,
263
R reality; see also agreement; ARC; ARC triangle;
familiarity
R; see reality Admin Scale and, 324
affinity, communication and, 157, 271, 379
racial degeneration, 339 agreement and, 8, 271
racketeers, 3 ARC triangle, PR and, 379
radio(s); see also mass media audience, reality on the, 249, 262
black PR and, 418 button is how you establish a
reality with an
channel of communication, 413 audience, 271
Earth almost has radios, 277 copywriting and, 263
false economic data heard on the, 205 definition, 271
guided by the PRs of special interests, 380 execs and, 143
just because they pour out does not mean they gap between
plan and actuality, 76
communicate, 380 giving a reader reality, 249
lies and, 377, 380 letters and, 211
mass news media and, 393 lie is a false reality, 380
PR men operating in the "mass media" push strange money,
grasping the realities of, 512
mental ideas, 376 out-reality breeds out-comm
and out-affinity, 324
radio ad, out-reality on hats, org boards, etc., cause of, 322
believing that a radio ad for 13MSMH is too PR and, 379-382
expensive, 278 product, reality on the, 249, 262
word of mouth is superior to, 232 promotion and, 328, 334
radio signals, yellow dwarf star and, 278 public, reality on the,
249
raw public; see also public solvency and, 337
best ambassadors to the raw public are books and surveys and,
271, 272, 381
cassettes, 278 surveys to find, 381
heaviest outflow must be to, 275 understanding and, 157
marketing and, 274 reason, substitute of violence for reason
as a third
merchandise one markets to raw public is dynamic
psychosis, 329
books,275 reasonable(ness),
planetary dissemination and, 277 definition, 290
potential effect of every book or cassette sold don't be
reasonable, 199
to, 550 graphs, being reasonable about, 13
698
SUBJECT INDEX
reasonable(ness) (cont.) recruiting, recruitment, personnel procurement
(cont.)
one does not go soft in the head or get org allergic to
any recruits, 293
reasonable, 162 org statistic quotas and, 156
receipt-point(s), overrecruit always, 287
communication and, 413, 417 past is not the test of personnel,
291
publics and, 414 people not to recruit, 371
receipts, keeping accurate record of, 507 personnel hard to
procure and train because hats
Receptionist, who doesn't receive and route and lines are
being knocked out, 346
people, 297 personnel mishandling cutting off
expansion, 282
reconciling, of FBO No. I and 2 Accounts, 507 personnel turnover
reduced by keeping org recruited
recruit(s); see also recruiting; staff up, 287
bad recruits can make a whole org allergic to any pools, 289
recruits, 293 problems in procurement, reason for and
handling
do not recruit pcs and cases, 371 of, 281-282
Estates Project Force and, 182, 184 procedure for smooth
expansion, 290-291
influx of new recruits tends to unsettle an area, 340 recruit
or hire somebody to be part of the team, 182
posting of, 182, 184 reference for personnel pools and ways to
do
unsuitable, percentage of, 291 recruitment, 289
Recruiter, should be familiar with materials covering resisting new
staff or recruiting, 291
SP and PTS, 290 simultaneous hiring, 287
recruiting, recruitment, personnel procurement; see also suitable vs.
unsuitable persons, 290, 291
hiring Tech Divs being used as a "personnel pool,"
actions of, 289 280,281
anyone hiring should be familiar with testing testing
existing staff and comparing it to production
procedures,290 records, 291
bad needle on a personnel (definition), 292 that which stays
the same shrinks, 289
beginning a cycle of, 291 tracing any trouble in an area back
to a failure to
belief that perfect human beings are required, 290 recruit
and train, 307
blowing off and barring out all good staff, cause undermanned,
undertrained org, handling for, 283
of, 293 unless personnel procurement and handling is
in, all
cases vs. personnel, 292 else will fail, 282
doesn't just happen, it has to be done, 289 unsuitable
persons, four classes of, 290
don't be selective in, 183 using all standard actions in, 179
E-Meter as a personnel instrument, 292 utilization vs., 349
Estos, recruiting new, 178 very bad off case on staff, effect
of, 293
excess income used to do more promotion, expand viewpoint to
handle personnel procurement
staff, etc., 582-583 from, 281
excess, recruiting in, 286 weak spot is, 282
failures to recruit and properly train, 281 willingness of
staff to have new people, 289
fast flow hiring, 183, 184 with a flow of people the best move
on up, the
first thing one has to handle in, 289 worst, if any,
drop off, 183
for a downtone, poor imaged, overloaded area, 305 "won't
train," effects of on recruitment, 305
force recruitment, 282 you can only recruit untrained people,
really, 349
for tomorrow instead of yesterday, 347 Red Orchestra, 397
fully formed org in a heavily populated location Reds, and
Democrats getting ready to hit an atomic
would need hundreds of staff, 183 button, 278
how it is made nearly impossible, 305 referral, unhattedness and,
160, 161
how LRH handles it, 281 refinement, manners and, 403
how to keep orgs manned and trained up, 288 reform, how to bring
about a great political reform or
Hubbard Consultant and, 290, 293 improve a failing
country, 47
idle area auditors recruited to be Estos, 178
indicator that Dept I is goofing its recruiting refund(s),
actions, 284 check-signing policy regarding, 518
internally created personnel procurement collected but
undelivered services causing, 512
problems, 281 delivery vs., 200
issues anyone hiring should be familiar with, 290 handling of,
496, 498
1 will not accept that no one applies for jobs, 282 high
refunds as a primary target of Flag
keep org recruited up, 287 intervention, 201
linear recruiting, 287 holding them to a minimum, 200
manning income and delivery posts with new how sales made go
undelivered or poorly delivered
hirings, 180 or even refunded, 510
minimizing the entrance onto staff of persons who management
reserves are used for potential
will upset the place, 290 refunds, 489
multiple personnel procurement, 287 prepayments, refunds of,
498
musical chairs come about through recruitment salvaged
refunds added into org CGI, 566
failures, 368 unused prepayments are subject to, 498
never recruit with promise of free courses or Registrar(s), Reg,
auditing, 182 certs and awards handed to graduate by,
12
only orgs with restricted hiring or recruiting give checks
issued temporarily on behalf of another
trouble, 183 between public persons, policy on,
498
opinion permitted in recruitment, results of, 182 come-on
dissemination, 245, 246
699
SUBJECT INDEX
Registrar(s), Reg (cont.) report(s)(ing) (cont.)
example of org unmocked because every Registrar never report,
relay, or condone a false GI
had been removed and no new ones appointed, 73
statistic, 540
facility differential, examples of, 19-20 no-reports,
handling, 83
Letter Registrar; see Letter Registrar no-reports,
noncompliance or slow compliance, 83
org personnel may not solicit payments from staff of anyone
breaking down confidence or trust in top
or public on behalf of others, 497 management,
154
people who have read Dianetic and Scientology of illegal
orders, 154
books are very easy to sign up, 560 out-policy
reported to HCO, 324
persons who may not be on Registrar lines, 175 three
conditions wherein you get no answers or
PTS personnel and finance, 175 compliance, 82
repeat sign-up business being lost, 12 Thursday 2:00 P.m., 539
responsibility for every reactive bank in the when your
despatches or orders aren't getting
country, 220 answered or actioned don't ever
keep issuing
responsibility for income and collections, 499 more of
same, 83
sequence in which various Registrar posts are reporter(s); see
also newspaper(s)
manned up, 113 even if reporter is all right, his
newspaper isn't and
Registrar interviews, reason few people are directed will
twist his story, 45
into org for, 155 friendly-talking reporter is often
the most
suspect, 426
rehabilitation, society where individuals can be in history of
Scientology no interviewing reporter
rehabilitated, 219 has ever helped, 45
Reich, Wilhelm, 398 PR must be able to assume viewpoint of a, 485
relay point(s), there are no good reporters, 44
frailty of, 77 reporting, Div 3 outnesses, FBO reporting of, 508
know best by a group on a, 153 reputation, repute,
org board and, 76 goodwill and, 231
supervision serves as a, 76 strategic plan to build company's,
135
religion, religious, requirements, for PR personnel, 316
org is not a commercial company but the center of a reserve(s),
religious movement which is changing the bringing
reserves about, 512
society, 200 building fund, 495
religious cults, 39 central reserves; see Sea Org reserves
texts of '30s and '40s, 233 CLO/OTL reserves, definition, 523
remedy, remedies; see also solution ensuring org never spends more
than its CGI plus
based on area observations from many reserves, 579
sources, 89 gather bit by bit a cushion of cash to
fall back on
Flag and, 89 and don't ever fall back on it, 567
neglecting to remedy poor quality products or general
liability fund, weekly deposit to. 581
promotion, 260 GO reserves, 566
removal; see also dismissal; transfer in case of necessary legal
expenses, 581
for claiming protection by reason of false upstats, income
vs., 520
201-202 international reserves, how they were made,
558
persons whose ethics have remained out must be lack of
definition of income, expenses and reserves
replaced, 169 as different, precise money pools,
521
loan repayments to, 580
rent. org contemplating high unreasonable rental local org
reserves, definition, 523
compared to income, 25 management reserves, what they
are used for, 489
repair, Scientology repairs itself, 233 org reserves,
repair (in auditing), dribbling out auditing means are taken
from the allocation, 488, 490
repairs due to life upsets, 118 central reserves
vs., 489, 491
repayment(s), definition, 523
handling of, 498 special income is not considered, 530
refunds and repayments of prepayments, 498 what they are
used for, 489, 491
someone is a potential repayment threat if not when
FBO transfers the amount for, 542
delivered to, 579 where they come from, 488, 490
repeat sign-up; see sign-up refuse to spend reserves, 567
safeguarding and increasing of, 522
replaced, persons whose ethics have remained out must Sea Org
reserves often miscalled "Flag reserves" or
be, 169 "management reserves," 522; see also Sea
Org
replacements, policies covering hat turnovers reserves
and, 374 what determines cash to. 508
report(s)(ing), Reserve Account,
data an exec wants is in statistics, reports and building fund
and, 495
briefings, 166 "cash" figure includes the total
reconciled balances
definition, 166 in the Org Main Account and the, 566
false report; see false report purpose of, 495
FBO and, 503 signatories on the, 495
finance report; see finance report Reserves Executive Director,
notified of receipt of
Job Endangerment Chit; see Job Endangerment "special
income," 530
Chit resistance, cycle of inclusion, 331
700
SUBJECT INDEX
resources, result(s); see also product
feasibility and, 126 always try to produce-and deliver-a
better result
management tools that are resources for strategic than
what was hoped for, 562
planning, 137 backlogging students and pcs by not
getting, 12
mini programs and, 198 civic and legal trouble by not getting,
12
strategic plan and, 125, 137, 139 delivery of excellent results
is a vital necessity in any
strategic planning definition has idea of clever use
activity, 429
of,133 handle the hell out of it and, 213
using them strategically, 137, 139 spreading a lot of
invested time over a wide area
respect, and getting no, 213
arrogance and force may win dominion and control retirement, death
rate of men who have retired, 223
but will never win acceptance and, 403 retread, one warning,
one admin cramming, one
competence and, 143, 207 retread, 162
confidence and, 207 revenge, fear and, 291
definition, 143 review,
description, 207 current company operation reviewed, 135
execs, staff respect for, 224 marketing cycle, review of,
250
manners and, 403 PR and, 250
men follow those they respect, 143 staff sales and
production records being
that which people can rip off they do not reviewed, 135
respect, 545 revolt(s); see also revolution; riots; unrest;
violence;
what exec must do to achieve, 143 war
when a person is respected and when he isn't, 207 civilizations
and, 101
response; see also answer due to denying jobs or status, 306
agreement and, 271 inability of French revolt to form
cultures, 47
getting response to promotion, 259 injustices and, 329
how you get, 271 occurring when some or all Key Ingredients are
is the test of all promotion, 259 awry or gone, 77
make it easy for public to respond to an ad, 265 welfare
program causing, 312
people respond to direct commands in literature and welfare
state and, 306
ads, 264 what begets revolt, 306
percentage of response to promo, 239 revolution(s); see also
revolt; riots; unrest; violence;
promotion and, 261 war
secret of promo that gets, 272 caused by thoroughly slamming
the door, 30
when interest is stimulated one gets, 250 French and Russian
revolutions concerned with
responsibility, responsible, irresponsibility, breaking a
monopoly of status, 306
assigning responsibility for getting a project how they
occur, 2
done, 132 individual coming up to, 219
creating somebody who can take responsibility in only way to
start a, 30
his own sphere of action, 220 reward(s),
criminality and, 218 capitalism and, 209
definition, 142 exec seeking to raise his own rewards above
what he
execs and, 142 personally is earning in terms of VFPs,
results
for own life and guiding it, 218 of,205
for sphere of influence, 220 payment of, 48
getting the show on the road and taking R-factor, button is the,
271
responsibility, 222
governments and, 158 rich, the,
group sitting in the irresponsibility of orders, 210 idle
rich; see idle rich
increasing responsibility on all dynamics, 157 most of whom
work like mad, 204
individual who will take responsibility generally riches; see wealth
does,220 Ries Capiello Colwell, Inc., 241
knowledge, control and, 157 right,
leader and, 220 control put into the scene to make it go
right, 157
leaders, responsibilities of, 46 glowing things right, 47
making anything go right and, 157 making anything go right, 157
neglect of responsibilities resulting in a catastrophe making
things go right, 94, 209, 339
even when another manages to avert the final sane people
make things go right, 340
consequences, 375 takes teamwork and backup to make
things go right
route up from death, apathy or inaction, 157 and stay
right, 209
Scientology raising the general level of, 219 top
management making things go right, 154
social actions seeking to depress the general level right, the,
PRs against the far left, 377
of,219
society tending to fall apart due to riots, upsurge of in US, 209
irresponsibility, 220 rip-off; see also embezzlement; robbery;
theft
state taking all the responsibility away from definition,
561
everybody, 220 exchange vs., 561
supervision means giving them the responsibility is the
"exchange" condition of robbers, tax men,
and wherewithal to do their jobs, 96 governments
and other criminal elements, 561
when ethics has to be put in, responsibility is out, 71 that
which people can rip off they do not
winning and taking responsibility, 222 respect, 545
701
SUBJECT INDEX
road, rudiment(s), curing what often passes as insanity by
getting a show on the, 561 just flying ruds, 237
road out is through, 325 rule(s); see also law; policy
we are the only road out, 233 calling any rule an arbitrary,
2
robber(s), rules for the sake of rules, 74
"exchange" condition is rip-off, 561 rumor(s),
principle on which they operate, 558 accepted as evidence,
329
robbery; see also theft black PR and, 418-419
those who engage in it are not long for this discredit every
rumor encountered, 421
world, 561 disprove every, 423
TV and movies try to tell one that robbery is the orgs killed
by, 539
only way to get rich, 561 that has no basis in truth can
go through a
Robeson, Paul, 390 society, 418
robot, whispering campaigns and, 418
PTS being a robot to the SP, 176 Russell, Bertrand, 390
reference, 176 Russia, Russian,
rock slam(s), example of person whose R/Ses make Czar's Okhrana
and, 394
even his head jerk back and forth, 189 duress holds the
rickety framework together in, 306
Rodil, General Jos6 Ram6n, 49 eras of starvation in, 16
Rodriguez, Sim6n, 47 is a failure, 100
managers, handling of in Russia, 16
role, any type of role requires individual and team opinion
leaders and, 394
training, 331 police duress and, 306
Roman Catholic Church, Red Orchestra, World War 11, Stalingrad
Bolivar and, 49, 53 Campaign, 397
expansion and, 30 Russian Revolution concerned with
breaking a
only began to fail when it began to exclude, 330
monopoly of status, 306
reason it is shrinking, 29 talks down about individualism, 394
Roman guttersnipe, 102
Rome,
Caesar wrecked the smooth progress of, 29 S
waging war to expand, 29
welfare statism and, 306 saber-toothed tigers example, 101
Ron's Journal, wrong public and, 384 sad effect, musical chairs and, 367
Rotary Clubs, 472 Saenz, Manuela, 46, 51
rough layout; see also layout safe ground,
cropping, 257 always document the truth to oppose lies, 435
definition, 253, 255, 257 never say or publish anything you
cannot prove or
description, 257 document, 435
design and, 251, 253, 255, 258 PR and, 435-436
design that cannot be executed by, 258 safeguard(ing),
dummy, design and, 253 FBO duty to safeguard incoming monies,
496
graphic arts; see graphic arts org assets, safeguarding of,
547
liaison between design and, 254 slow expansion due to
carelessness in pushing and
must be mechanically accurate, 258 safeguarding
books, 546
precision and, 258
shooting boards and, 258 safe point,
watchword in, 258 basic essentials of making a, 429
what it does, 257-258 establishing a safe point before rushing
into dealings
where it fits on the assembly line for produced with a
government, 429
promo, 252 get in a safe place and speak up, 428
why it had better be correct, 258 having to go into delivery
operations without the
Rousseau, Jean Jacques, 50 prior step of making the, 428
route(s), one has to have standard lines and routes for maintaining
your safe point when you have started
particles to follow, 162 delivery, 429
most important action to undertake when
routing; see also channeling; flow; line making a, 429
a major duty of an exec is, 159 new group or company should be
established first as
confusing comm line with command line, 165, 166 a safe
point and then as an operating point, 429
definition, 159 one cannot defend himself in a point that has
no
dev-t policies and, 160 defenses, 428
do it before you drown, 160 PR and, 428-430
execs and, 159, 160 PR area control and, 428-430
one of first duties of exec is, 160 preparing the, 429
Org Series and, 160 procedure to make a, 429
Problems of Work and, 160 SP-PTS characters undermining it,
429
references, 160 takes consideration over active defense and
delivery
what will happen if exec doesn't route and conduct
operations, 428
a continual line police action, 159 you cannot operate
without a base to operate
Royalists, Bolivar and, 48 from, 429
R/S; see rock slam saint(s), black PR and, 427
702
SUBJECT INDEX
Saint Hill, sale(s), sell(ing) (cont.)
Advanced Org must give higher, better services producing an
ad that sells Scientology products and
than,520 services, 264
flowing persons upward, 520 promo creating want and selling the
item, 262
how it was built to its highest peak, 180 promote-sell-
collect and deliver, 492
LRH's facility differential for, 19 purpose of marketing is
to create want and to sell
mainstay of, 3 something, 235
proportionate marketing and, 274 pushing only the new, 236
sequence of major programs at, 35, 41 "quicksilver personnel"
scene vs., 373
solvency factor for, 41 relationship of promotion, sales
and delivery as
stats should not be part of WW's, 13 income sources,
510
what reverting and reinforcing major SH programs relationship
of promotion, sales and delivery to
would probably do, 39 viability, 578
Saint Hill Special Briefing Course, review of existing staffs
sales records, 135
mainstay of Saint Hill is, 3 salesman and, 335
program to find financial support for SH activities Sanity
Scale and, 327, 328, 334
resulting in the, 35 selling an unknown product due to
absent prior
why it was founded, 41 promotion, 510
salary; see pay selling something that can be delivered, 235
sale(s), sell(ing); see also delivery; marketing stocks replacement
cost plus running expenses vs.
advertising that will never sell or bring anybody into
gross sales, 578
anything, 262 strategic plan including boosting of
sales,
anything must be sold for a price comparable to its
example, 135
value in the eyes of the purchaser, 334 surveys of
invoices from delivery sales, 238
assuring a supply of the item can be gotten for volume
selling is the way to market successfully, 236
selling at the points it will be sold, 236 what brings
about sales, 250
book sales; see book sales when the public sees just one book
or meter on a
campaign; see sales campaign shelf they do not buy,
546
clumsy or nonfunctioning sales activities penalize you cannot
sell what you cannot deliver, 429
producers and consumers, 328 sales campaign,
commission systems, 135 applying "The Basics of Marketing
Stable Data"
costing, pricing and, 334-335 to, 235
design of the piece is the key to saleability, 256 broad PR,
promotion and sales campaigns as part
D/FBO and, 549 of a strategic plan to correct a bad
situation, 135
direct selling to the customer vs. marketing, 249 continuation
of, 236
district managers, 135 correct, review or restart the campaign
whenever it
don't soft sell in promotion, 260 falters, 236
economics greatly affect, 334 design or get designed and
laid out the items in
essence of marketing is to create want and sell the,
235
services or products, 268 distribution and, 236
Finance Network responsibility for, 550 issue of
literature and, 236
get full lists of what there is to sell, 235 positioning and,
235
hard sell; see hard sell pushing the new products as well as
the old for
hard to sell what isn't promoted and can't be volume
sales of both, 135
delivered, 334 record of successes of, 236
how sales made go undelivered or poorly delivered release of,
236
or even refunded, 510 surveys and, 235
how to get a large constant gross, 236 what it consists of, 235
how to get response in terms of services or what to do during
wait periods, 236
commodities sold, 259 writing a, 235
how you get an ad that sells, 264 salesman, salesmen,
if people do not respect books and material they clean,
experienced, 135
will not only not sell them, they will also black door-to-
door, 135
PR them, 545 hiring salesmen at very low retainer,
example, 135
impeding of product distribution to potential material for,
235
customers as a third dynamic psychosis, 328 what skill of
salesman is devoted to, 335
inability to sell what is produced, 328 sales unit, setting up
new sales unit alongside existing
income of money on sales must be greater than one,
135
outgo on bills, 146 same, nothing remains exactly the same
forever, 28
income planning and, 573
increasing delivery sales, 238 S and double triangle, description
and meaning of, 157
is a skilled action, 335 sane, sanity,
key to saleability, 256 answer to a sane org and a sane
society, 351
maintaining current sales, 135 day when the universe is, 40
marketing and, 235, 268 difference between sane and insane,
340
neglecting promotion and sales, results of, 510 group sanity,
327
org and, 327, 328, 334 one cannot tell difference between sane
and insane
org that can't sell, train and deliver New Era by
behavior, 340
Dianetics, 202 person who is sane has a high ARC value,
381
package sales kits, 135 product of the, 340
point at which everything must be done to sell more PR who
is sane has a high potential, 381
services to your public, 582 sane group controlling
their environment, 341
703
SUBJECT INDEX
sane, sanity (cont.) Scientology (cont.)
sane people make things go right, 340 demand for, what it is
proportionate to, 560
Sanity Scale and group sanity, 327 derivation of word, 157
survival and, 340 Dianetics and Scientology are the most
valuable
Sanity Scale, service on the planet, 264
Admin Scale and, 327 drugs, we are the only people who can
cure
points of, 327 drugs,237
earlier imbalance of expansion as cause for any
Santander, Francisco de Paula, 49, 51 troubles, 33
scale(s), enemy-planned statements re Scientology,
Admin Scale; see Admin Scale examples, 439
Sanity Scale; see Sanity Scale ethics system, why it exists,
30
Tone Scale; see Tone Scale expansion; see expansion
scarcity, effect on money and prices, 148 healing field vs., 30
scene(s), highly desirable product which is unique and
active production scene, 167 effective, 560
awareness of the scene does not seem to exist in the
hoarding the tech, 278
absence of hatting, 370 holding the communication
lines of Scientology and
black PR and, 416 its service in an orderly state,
219
degraded by condemning it, 416 if all problems we faced were
only ours we could
digging the scene out of the soup, 135 simply audit them
out, 39
exec, scene of an, 167 infinite expansion potential, 31
existing scene, definition, 416 infinitely valuable and
transcends time itself, 260
ideal scene; see ideal scene influences on society, 219
PR tech correcting a sour scene, 137 internally, the only way
we have been held back is
"quicksilver personnel" scene, 372 by out-ethics and
nonproduction, 371
raised by idealizing it, 416 is a road out, 233
statistic as a vital indicator of the, 190 is for use, 158
those nearest the scene are sometimes better armed is going to
go on for a very long time, 371
with data, 26 is good news, 233
three scenes the PR deals in, 416 is news, don't sit on it, 233
turning a sour scene around to one's advantage, 137 KRC
triangle of, 157-158
white PR and, 416 lower triangle of, 157
schedule(s), scheduling, majority of three billion people out
there have never
doing a. 186 even heard of Dianetics and Scientology,
much
getting agreement on, 186 less read a book, 278
planning and, 76 major programs in Scientology, where they are
Thursday 2:00 P.m., 539 found, 39
Schmo, Joe, 422 material; see material
newness of, 233
school(s), nineteenth century "business practices" will not do
false economic data and, 203, 205 for us, 540
teach you that you must be original, 266 no interviewing
reporter ever helped, 45
Schulze-Boysen, Harro, 397 no squirrel is ever able to duplicate our
product, 29
science(s), scientific, not a political movement, 220
ethics, tech, admin, sciences of, 60 nothing to compare with,
260
retarded or misused scientific technology, 39 offering a
service that's going to rehabilitate the
science fiction, Dianetics and, 410 thetan and that is
lasting, 264
Science of Survival, tone level and, 407 only road out, 233
organization; see organization
Scientologist(s), overts against Scientology recoil casewise,
536
field Scientologist should have a hat, 312 owning the planet,
312
KRC triangle applies to all, 157 people being active in the
fields of Dianetics
mission of a, 240 and,232
number in the millions, 233 pointed at the heart of a future
police state, 219
trying to stabilize the actual meaning of policy, theory of,
28
"Scientology," 410 preservation of the individual on
Earth by, 218
we can do too much, 237 promotion; see promotion
Scientology; see also Church of Scientology psychiatric hostile PR
vs., 381
anti- Scientology or non-Scientology connections, raising the
general level of responsibility, 219
286 redefining it upwards, 411
ARC triangle of, 157, 379 redefinition of, 410
as we grow we can remove vicious causes that make repairs
itself, 233
our problems problems, 39 Scientologists trying to
stabilize the actual meaning
best news Man ever had, 233 of, 410
black PR campaign against, 398 single Dianetics or
Scientology book could halt
building strongly for the future, 371 Man's own decline
and personal demise, 545
creating somebody who can live a better life, 220 slow
expansion due to carelessness in pushing and
creating somebody who can take responsibility in
safeguarding books, 546
his own sphere of action, 220 symbol of, 157, 158
crimes; see crimes in Scientology tape; see tape
death camp organizations of psychiatry vs., 330 target is a
cleared universe, 65
704
SUBJECT INDEX
Scientology (cont.) section(s) (cont.)
team, all of Scientology is a, 209 developing concepts of
organization and order in
there is an end to the game, 31 org sections, 201
top triangle of, 157 don't unmock a working installation, 352
total monopoly on effective handling of the mind income comes
from different sections of depts
and spirit, 278 within depts, 200
transcends time itself, 260 keep sectional stats high, 287
troubles occurred by an imbalance of expansion, 33 PTS execs,
personnel and, 43
two triangles of, 157 "quicksilver personnel" scene crashing
stats
ultimate product of, 33 in a, 374
upper triangle of, 157 what happens if you put a section in
wrong dept or
VFP of an org or management unit in, 205 division, 42
we can do too much, 237 section heads, when the title of exec is
extended to, 141
what determines the speed with which we get where section in-
charges, establishing quotas, 156
we are going, 371
when we broadly offer everything we can do, it is security, secure,
too much, 237 farmer and, 217
where almost all Scientology prospects come FBO checking bank
security to ensure only
from, 232 authorized signatures are accepted, 507
winning pattern, 88 FBO keeping FBO accounts and funds
secure, 507
world depends in no small measure on our comm finding
security in today's world, 217
lines, 260 hardly anyone living a life of good security,
217
Scientology 8-80, base of the motor discussed in, 350 insecurity;
see insecurity
Scientology Missions International, making insecure person secure,
350
acts as the Mother Church for missions, 522 person
strengthened by batting and feeling secure
CLO contains representatives of, 521 enough to do one's
job, 350
definition, 522 PR area control and, 428
Sen; see Scientology retaining a post makes person more, 350
Scoles (Admiral), 521 unhatted persons feel insecure and become
sea, we exist in a rather madly tossing sea, 39 weak, 351
Sea Organization, seeing; see sight
definition, 521 self; see also first dynamic
is not incorporated and not part of any confidence in, 207
corporation, 521 thinking one can go off and be alone, 325
soaring tech stats with the Sea Org Class VIII using an org
to forward the advance of self and all
Auditor program, 72 dynamics toward survival, 59
what its members do, 521 self-listing, Danger handling and, 172
Sea Organization Orgs, senates, some governing bodies use only, 6
basic staff welfare expenses, 582 senior(s); see also administrator;
executive; leader;
FP Program No. 1 and, 582 manager
Sea Org reserves, central reserves; see also reserve(s) acting when
situation is bad, 26
are not profit, 522 best defense against intervention by, 27
definition, 522 collecting debts from, 17
employed for periods of stress or to handle Court of Ethics
for ordering, condoning or
situations, 522 permitting staff member to leave
his post unfilled
FBO transferring sums to, 506 or inadequately covered,
374
held in reserve in bank accounts of Scientology doing
something else than their own hats, 4
corporations and trusts, 522 endangering delivery,
374
how quality of management affects, 520 failing to get ethics in
on downstat junior, results
increasing cash to, 506 of, 209
Int Finance Network seeing that there is an failing to hat
juniors, 303
abundance of, 522 fastest way to get into trouble,
209
often miscalled "Flag reserves" or "management hats,
responsibility for, 301-303, 311, 342
reserves," 522 holding the form of the org, 187
org reserves vs. central reserves, 491 inactive, 4
SMI reserves are part of, 522 inspection of graphs, 156
transferring money from the FBO No. 1 Account intervention
is hard for juniors to cope with, 27
to, 495 issuing counter-policy, 342
use of, 491, 522 knocking junior's hat off, 364
Search and Discovery, given to org personnel that SP knowing all
the hats and duties, 364
groups contact, 43 let down by juniors had better file
Job
see: secretary Endangerment Chits before calling a lot of
ethics
second dynamic, irregular 2D connections and actions, 69
practices, 170 liability, when a senior is a, 302
secretary, secretaries, permitting personnel moving off assigned
posts
divisional secretary; see division head unreplaced,
373
execs earn secretaries, 19 personnel not grooved in by, 342
fashion of "private secretary" for every title, 24 providing
hats for juniors and seeing they are fully
section(s), checked out, 301
building by stable terminals in organizing responsibility for
hats, checksheets, packs and
sections, 81 know-how of juniors, 302
705
SUBJECT INDEX
senior(s) (cont.) service(s) (cont.)
responsibility regarding the ethics of persons under
marketing sells services, 268
his control, 169 money is simply a substitute for goods
or, 557
responsible that every junior below them has a must be
valuable to those receiving them, 148
hat, 311 offering a service that's going to
rehabilitate the
should have list of hats and duties of everyone in thetan
and that is lasting, 264
org and know them, 364 org is purveyor and service
depot for standard tech,
trying to wear their hats but juniors unaware of
Dianetics and Scientology, 199
them and making different demands, 342 org personnel may
not solicit payments from staff
unaware of hats of juniors, 342 or public on behalf of
others, 497
undermining authority, effects of, 153 orgs flowing persons
upward, 520
Senior Executive Evaluation and Execution Office, 201 paid- for-but-
not-delivered service taken into account
seniority, hats and, 362 when doing an FP No. 1, 579
pauper can by certain actions, no matter how
sequence. improbable, secure service, 30
for a piece of work, 116 people who have had service urging
other people to
out of sequence; see out of sequence have,232
production sequences and V17Ps, 334 point at which
everything must be done to sell more
service(s); see also delivery services to your public, 582
ad must tell the reader where he can get the product
proportionate marketing, 274
or,264 public demand for service is dependent upon
ad on a service, purpose of, 262 goodwill, 231
Advanced Org must give higher, better services than public
expecting clean, pleasant quarters and smart,
an SH, 520 friendly service, 232
attempted servicing in the absence of demand, 32 sloppy, "help
yourself" service, effect of, 232
bounced checks, service is not delivered against, 496
stacking up collected but undelivered services,
bounced checks vs. delivering services which have effects
of, 512
not in fact been paid for, 497 "stocks" of a public
service org, what they are, 578
Central Org services vs. feeder org services, 520 surveys to
find out what people want, 149, 238
combined services of staff members give the org the
undelivered service as a liability, 579
valuable final services it can exchange for valuable
service offered in return for valuable
money, 145 money, 238
correct sequence of planetary dissemination, org value of
services delivered; see value of services
procurement dissemination, high bodies in the
delivered
shop and service and resulting GI, 277 when we broadly
offer everything we can do, it is
definition, 556 too much, 237
degree exec can achieve production or service and service capacity,
satisfy users, 94 FBO and, 556
Dept 17 services and come-on dissemination, 245 greater the
service capacity utilized, the greater the
Deputy Service Product Officer for Books, 549 service
delivered, 556
Dianetics and Scientology are the most valuable service org,
service on the planet, 264 quality of management
expressed in stats of service
exchange breaks as soon as one ceases to org, 520
deliver, 145 what determines if a managing unit next
to a
failing to provide, 176 Central Org or service org is
"in funds" or
Flag services must be higher in class than an
"without funds," 520
Advanced Org's, 520 sex, Freud and, 376
getting familiar with the product or service one is SH; see Saint
Hill
promoting, 262
good service and goodwill, 231 shapes, examples of art forms, 255
greater the service capacity utilized, the greater the shareholder
public, definition, 383
service delivered, 556 ship, keep this ship from going
down with all flags
gross income collapsing if tech service isn't good, 12
struck, 220
group cannot give its services away for nothing, 148 shipping,
definition, 253
handling for a huge donation for an unspecified shooting board(s),
service, 530 definition of shooting board layout, 253
holding the communication lines of Scientology and rough layout
and, 258
its service in an orderly state, 219 where they fit on
the assembly line for produced
how to get response in terms of services or promo, 252
commodities sold, 259 short-changing, definition, 561
how you can prevent people from wanting or trying shotgun marketing,
to acquire the products or, 268 definition, 250
income collected on which service is undelivered is don't
indulge in, 250
really unearned income, 538
inflation vs. paid-for-but-not-delivered service, 579 show,
insisting that a post furnishes the service of that get the
show on the road, 187, 222, 561
post, 162 keeping the show on the road, 219
knowing what service people will consider valuable SHSBC; see Saint
Hill Special Briering Course
enough to give money or valuables for, 238 sight, see(ing);
see also awareness; perception
looking at what it costs to make services available
facility to see something newly, 270
for public consumption, 578 false environment, seeing a,
170
maintaining current servicing of clients, 135 people with
out-ethics withholds cannot see, 170
706
SUBJECT INDEX
sign(s), as a channel of communication, 413 situation(s), sit(s) (cont.)
signatory, signatories, signature(s), how to sort out any situation
one finds oneself
accounts that org officers are signatories on, 495 in, 158
cosigners on FP allocation transfer checks, 501 in personnel,
hats and lines, 345
FBO checking bank security to ensure only later it is
noticed, the harder it will be, and longer it
authorized signatures are accepted, 507 will
take to build it back up again, 84
FBO establishing and maintaining proper uses, titles
locating and isolating, 345
and signatories of the two FBO bank noise and, 89
accounts, 504 noncompliance lets entheta situations
backfire right
Finance Enforcement Officer as a, 513 up to the exec, 23
Finance Office Account No. I signatories, 495, 513 observation
of the, 210
Finance Office Account No. 2 signatories, 495, 513 poor admin
vs. good admin in face of disastrous
Finance Office accounts, signatories on, 513 situation, 6
Finance Office No. 3 Account signatories, 530 requiring
personnel, 373
HCO Book Account signatory, 518 senior acting without all the
data when the situation
international signatories on Finance Office is bad, 26
accounts, 513 senior is only trying to remedy the, 26
list of authorized accounts and who the signatories skilled
administrator and, 104
are, 495 strategic plan beginning with observation of
a,
Main Account, signatories on, 494, 495 134, 139
signature mandates, provided to Int Finance strategic plan
correcting bad situation and turning it
Office, 507 around into a highly profitable
expanding
signatures (book printing), page arrangement in, 253 scene,
135
significance(s), symptoms of a situation you must handle, 84
knownness and, 414 trying to repair a situation in an area
that doesn't
message and, 414 comply, 153
PR deals mainly in, 413 use of false statements to cover up
a, 170
sign-up(s), worsened by solving wrong problem, 346
events are valuable in terms of, 373 skill(ful); see also ability;
cause; competence; efficiency
how you know the body repeat sign-up line is administrative
skill, 104
out, 12 how to be skillful in anything, 427
repeat sign-up business being lost, 12 making far too heavy use
of a skill simply because it
silence treatment, 44 is easy, 47
simplicities, standard admin deals in, 73 slave(s),
single-hand(ing); see also cope; Phase I racial problem and, 399
cause of single-handing from the top, 114 why slave or
prisoner does not just drop a body, 305
collapsing an already formed activity, 95 slave master, economics
can be made the most effective
definition, 93 trap of the, 148
dev-t and, 161 slavery,
exec single-hands while he trains his staff, 93 act of
freeing as a protest against, 46
lack of organizing causing, I I I enjoined by the mechanisms of
the mind, 46
Product Officer and, I I I took centuries to realize slavery
was wrong, 233
Phase I and, 93 sloth, morale and, 338
Phase 11 and, 95 slovenliness, badly organized group and, 207
unhattedness and, 161
when continuing to single-hand will destroy slow(ness),
anything that has been built, 95 slow group, cause of,
324
when it occurs, 93 uncertainty and, 181
situation(s), sit(s); see also problem; trouble slump(s); see also
collapse; contraction; decline; down
administrators and handling situations, 104 statistic;
failure
arresting a deteriorating, 5 after catching up a backlog, I
I
below admin Whys there is usually an ethics any org slump can
be traced to absence of one or
situation, 169 more hats being worn, 308
complexity of situations and things handled is also a LRH
handling for, 3
test of the administrator, 104 main reason we have had,
352, 374
dangerous, 13 SMI; see Scientology Missions International
dangerous situation and First Dynamic Danger smoky cloister, 377
Formula, 173 snakes, tipping one's hat to snakes never
stopped a
definition, 345 person getting bitten, 44
deteriorated situation having to be handled in a
screaming rush, 24 SO; see Sea Organization
disastrous, 5, 6 social; see society
estimating and handling situations thousands of socialism(s); see
also communism
miles away, 104 finance and, 337
example of strategic plan for handling a, 135 grew up and
flourished during capitalist's reign, 100
factors that form the core of all organizational managers
under socialisms, handling of, 16
situations, 345 principles of exchange still work in, 149
finance situations, FBO handling of, 503, 508 redefinition
of capitalist and capitalism, 410
finding person's out-ethics situation, 172 why totalitarian
socialism must eradicate the private
handling disastrous situation, 5 owner, 410
707
SUBJECT INDEX
socialist(s); see also communist society, societies, social (cont.)
basic tool of, 367 sane society, answer to, 351
Hegel and, 411 Sanity Scale and, 327
long-term propaganda technique used by. 410 Scientology
influences on, 219
musical chairs used by, 367 secret of a turbulent society, 305
unstabilizing everyone, 367 social actions seeking to depress
the general level of
welfare state and, 102 responsibility, 219
society, societies, social; see also civilization; country; social
decline, 306
culture; group; Man; state; third dynamic social misery
is not answered by denying jobs, 306
aberration spread into society by PR, 376 solution to many
riddles regarding social planning
adequate, responsible leadership lacking, effects on
and, 307
society, 218 sooner or later the books get balanced in
any, 337
building a society so flimsily, but apparently space
societies; see space societies
strongly, that any action contrary to its general
suppressively oriented, 288
will blows it up, 219 target of justice is establishment
of a sane
control of the social order, 219 society, 338
coordination between social disorder and no job or teenage
revolt against "proper social conduct," 419
no hat or no training on it, 306 tends to confuse and
unstabilize persons with its
criminal or juvenile gang is a substitute for, 306 hectic
pace, 350
de-aberrating the bulk of crime out of a, 351 that don't
like individualists, 218
demanding a high standard of living and yet doesn't
threatened annihilation of, 288
concentrate on the personal production of tooth and
claw world, 288
VFPs, 204 tremendous weapons and future society, 219
destructive impulses of about 10 or 15% of. 330 type of
society where you can still have
dying cultural values in, 288 leadership, 219
encroaching drugs in, 288 where individuals are free, can be
rehabilitated and
equalitarianism, effects it would have on, 205 can
still think, 219
every different or specialized group can be whispering
campaign and, 418
considered a political unit, 392 wog living in a criminal
society, 61
failure to provide jobs, purpose and training on jobs soft sell,
don't soft sell in promotion. 260
begets revolt, 306 Sokum, Joquim, 90
false economic data causing a funeral for, 204-205 Sol, yellow dwarf
star, 278
freeing a society from those things you see wrong
with it, 47 solution(s), solve(d), solving; see also
remedy
GI push in, 189 any problem that does not solve is not the
group insanities and, 329 problem, 345
"he didn't like soup" example, 218 arbitraries and, 2-3
illiterate society and black PR, 418 Esto is the, 163
individual overthrowing a large complicated, finding the
problem that should be solved, 345
interdependent society, 219 frailty of single solutions,
47
inexpert PR men making a gruesome mess out of magic
solutions in managing a production org, 282
the, 376 on-policy procedure vs. extraordinary
solutions, 542
inflation and present society, 553 policy letters, many
solutions to old problems are
in floundering turmoil, reason, 76 found in, 37
insurgent society, cause of, 305 program as a, 36, 41-42
in which the insane rise to positions of power situations
get worsened by solving wrong
becomes a nightmare, 338 problem, 346
irresponsibilities, and society tending to fall unusual
solution; see unusual solution
apart, 220 wrong problem, solving the, 2
led astray by crackpot economics, 204 you solve areas by
reinforcing stable terminals, 81
machine age and making society go, 204 solvency, solvent; see also
viability
making it all equal, 220 achieving an org not only solvent,
but
modern society is very loose footed, 288 expanding,
580
more productive people in a society, the more goods Ad
Council assisting Exec Council in planning
there will be, 556 for, 572
no one out there feels very safe, 288 basic expenses of org
greater than the average
one cannot easily disconnect from suppressive weekly
income, handling, 583
society points without leaving the, 43 Bolivar not aiming
for any solvency of the states he
org changing society, 200 controlled, 48
perpetuation of, 75 cash/bills stat and, 570-571, 578
personal production, standard of living and, 204 cash/bills
stat as indicator of, 565, 566, 567
population unrest, what it stems from, 391 definition, 565
powerful communication systems of the society and delivery and,
145
PR, 376 don't leave an enemy financed and solvent
while
processing a very small percent of the, 219 you let your
friends starve, 49
psychological idea that people's social order as it
economics and, 145
existed was the basic social order, 290 exchange and,
145, 147
random individuals in the society who do not Exec Council and,
570-571, 572, 576
understand very much, 418 Exec Council is responsible
for, 565
rumor can go through a society that has no basis in FBO
responsibility for, 489, 491, 503
truth, 418 flow line without which the Central Org or top
org
sacrifice of the individual for the good of, 218 will go
broke, 520
708
SUBJECT INDEX
solvency, solvent (cont.) special income,
FP and, 528 can't be included in the CGI, 530
how one gets far more than enough money, 148 counts as part of
org GI, 530
1 have a good record of making orgs solvent and definition,
530
prosperous, 536 examples, 530
indicated by an increasing allocation-production handling of,
530
ratio, 503 interest accrued from, handling, 530
knowing when you are spending more than you are Reserves ED
notified of receipt of, 530
making, 582 when it is added to CGI, 530
may take months to recover from low cash/high special interests,
"mass media" communications being
bills situation, 517 guided by the PRs of, 380
org has to be a certain size to be solvent, 281 specialist(s); see
also expert; professional
org in good shape vs. in poor shape, 538 each staff member
is a, 185
org that is going to starve, 538 example, 185
point at which everything must be done to sell more grouped
in departments which have certain actions
services to your public, 582 in common, 185
protest and flash-back at efforts to get solvent, 17 org
form and, 185
responsibility for, 489, 491 special project(s),
restoring solvency from a low cash/high bills hauling
program into Exec Div as though it were a
situation, 517 new, 42
saving things into, 337 programs and, 41
secret of, 567 reason for, 38
solution to solvent outer orgs, 41 setting up a, 41
stable datums of, 567 usual place to carry a, 41
strategic plan to restore company's, 135 what happens when
special project is seen to be
what determines if a managing unit next to a effective or
profitable, 41
Central Org or service org is "in funds" or when it is
put into the org lines, 41
"without funds," 520 special unit, set up to make a safe
point, 428
when solvency becomes real, 337
where there was an FBO, orgs got solvent and staffs
speculator(s),
got paid, 536 explosive economic atmosphere and, 148
somethingness, communication and, 413, 417 what they seek to do,
147
speed,
soul; see also being; thetan getting a purpose manifested and rolling
in the
lost in redefinition of "psychology," 411 physical
universe with, 134. 139
Wundt declared Man a soulless animal, 376 operations, speed
of, 373
soup, famous story of "He didn't like soup," 218 PR and, 416
source, poor source identification goes with lack of Scientology
orgs vs. other orgs and companies, 540
pan-determinism, 17 training and, 331
source-point, communication and, 413, 417 what determines the
speed with which Scientology
South America, gets where it is going, 371
great mines of, 48, 54 spending; see expense
Simon Bolivar and, 46 sphere of influence, leader can assume
responsibility for
SP; see suppressive person his, 220
spirit; see thetan
space, spirit, lack of team spirit, 322
ability to hold a position in, 350 spoken word, as a channel of
communication, 413
must be utilized, 333
persons pushed around feel they cannot hold a spot checking, of
letters going out, 211
position in, 350 squares, as an art form, 255
space (outer), hypnotism, implantation and heavy squirrel,
duress used to put Man into, 218 no squirrel has lasted
more than two or three
space age, years, 29
being built at the sacrifice of the individual, 218 no
squirrel is ever able to duplicate our product, 29
we are in a, 218 policy stresses production and delivery of a
straight
spacejockeys,218 nonsquirrel product, 29
space opera, vs. the individual, 217 SS 0; see Staff Status 0
space societies, SS 1; see Staff Status I
became criminal societies, 218 SS II; see Staff Status 11
built by losing the individual totally, 218 stability, stable,
lost individual initiative, 218 flubbed hatting unstabilizing
areas, 350
principle on which space civilizations operate, 558 hatting
and, 350-351
Spain, having a hat makes person more, 350-351
Simon Bolivar was the liberator of South America insane
maintain their own stability by unstabilizing
from, 46 everyone else, 367
South America and, 48 instability and not actually being on
post, 212
modern society tends to confuse and unstabilize
Spanish pistol, basic techniques of PR were about as persons
with its hectic pace, 350
safe as a cocked Spanish pistol, 378 musical chairs
vs., 350, 367
SPD: Scientology Policy Directive (Church policy not nothing
remains exactly the same forever, 28
written by LRH) quicksilver personnel scene is unstable,
373
709
SUBJECT INDEX
stable datum, confusion and, 80, 81 staff, staff member(s), personnel
(cont.)
stable terminal(s); see also terminal dismissal; see dismissal
dev-t shoots about with stable terminal not "doing a
quicksilver," 372
stable, 80 doing events, 373
exec is a, 141 doing full hat inspection on area requesting
in organizing you build by, 81 personnel, 115
order and, 81 doing something else other than their own
hats, 4
remote areas and, 80 don't accept orders you know are against
policy or
shifting personnel without caving the org in by at
least unworkable, 70
removing stable terminals takes time and don't ever
feel weaker because you work for
skill, 368 somebody stronger, 55
you solve areas by reinforcing stable terminals, 81 don't
sit around muttering because you are being
staff, staff member(s), personnel; see also people; post;
kept from doing your job, 70
terminal; worker do your job with a plus and a predict, 71
administrative personnel; see administrative duplicating
functions, 344
personnel E-Meter as a personnel instrument, 292
agents of SP groups, handling of bv staff entitled to annual
leave, 373
member, 44 errors (regarding personnel cycles) that do
more to
amount needed, 183 destroy an org than any other
action, 281
anti-org staff, 18 esprit and 61an of, 289
anti- Scientology or non-Scientology Esto establishes and
maintains the division staff, 163
connections, 286 Esto's first job regarding, 163
any post requires that person be fairly healthy and ethics;
see ethics
with clean ethics record, 297 excess income used to do
more promotion, expand
apprenticeship system, 332 staff, etc., 582-583
area that can't keep its people, causes of, 303 exchanging
valuables for valuables, 238
auditing; see auditing exec listening to a bunch of PR from a,
205
bad needle on a personnel (definition), 292 exec personnel
actions being dropped, 178
bad PR and, 232 execs, how to know who your execs are, 302
basic staff welfare expenses, 582 exec single-hands while he
trains his, 93
being trained for one thing and required to do exhausted
staff members, key to, 309
something else, 343 expanding to hundreds or thousands
of, 282
belief that perfect human beings are required, 290 expansion
gets cut off by mishandling of, 282
belong, a man wants to, 307 expansion pinned by false economy
in, 281
blowing off and barring out all good staff, cause extreme
conditions of personnel, 296
of, 293 failing to provide staff, 176
calculation of cash value of every piece of work failure (most
common) of, 109
done by a person, 204 failures to predict concerning, 347
camouflaged hole; see camouflaged hole failure to uphold or set
an example of high ethical
can be called back to a post for next two years, 365
standards, 170
"can't have" or "enforced overt have" being falling between
two divs or posts, 342
dramatized on an org or, 175 false economic data
inhibiting the prosperity
capable and versatile staff who are willing to extend
of, 203
themselves, 374 false economy in, 281
cases vs., 292 Field Staff Member; see Field Staff Member
cause, staff members must be at, 57 fitting the person to
the post vs. fitting the post to
company losing its execs to companies where there the
person, 285
is "more opportunity for expansion," 135 forecasting
personnel needs, 283
confidence vs. no confidence by a group in a team friendly vs.
unfriendly, 232
member, 207 full-time personnel holding only part-
time hat, 342
crews looking for execs who can get them to full-time
training, requirements for, 182, 280, 286
produce,225 getting people to get the work done, 93,
95
daily and accumulating graph kept by, 156 good exec arranges
personnel and organization to
dead agent pack supplied to, 423 handle types of actions
and confusions, 80
deadwood weeded out and those who do produce goodwill built by,
232
retained, 135 got onto a post who didn't belong there,
7
debt, personal, 286 green staff members, handling of, 289
degraded being should not be on, 57 group endurance and
ethics of individual, 171
delivery and, 200 handling overloaded post rather than
studying, 284
demands for, handling, 115, 179, 304 hard to procure and
train because hats and lines are
demands for, ignoring, 114 being knocked out, 346
depending on others to keep his ethics in for him, hats, lines
and, 345
handling,173 hatting; see hatting; training
deputy every post and newly deputy them when having a hat but
doing some other job, 342
promotions occur, 332 higher they go, the more stress
that hits them and
developing personal concepts of organization and blows
them apart, 286
order in, 201 hiring; see hiring; recruiting
dev-t is an expression of untrained, unhatted, how to live
in the shadow or employ of a power, 55
161,163 income raised by getting staff working, 24
disastrous situation, handling when a staff member individuals,
and above all execs, are the building
is thought to be the reason for, 7 blocks of
orgs, 371
710
SUBJECT INDEX
staff, staff member(s), personnel (cont.) staff, staff member(s),
personnel (cont.)
industriousness of staff makes the difference not enough or
too many, 357
between the beans in and beans out, 337 not enough or
untrained people, indicator of, 303
inflation vs., 314 not fully hatted is liable to ethics
action, 370
insisting other group members control their not grooved in by
senior, 342
environment, 341 not knowing subproducts which make up a
GDS,
Inspection and Report Form by Dept 3 on demands results
of, 195
for, 179 not knowing what an org board is, effects of,
81
inspection of area that is demanding personnel, 304 not
posted onto the post necessary to be held, 357
internal demand of one staff member to another not producing
on post, transfer is almost never the
determines the condition of the group, 562 right
answer, 299
interpersonal relations amongst, 309 off post temporarily for
handling, 373
it is your org, 232 on a post and not doing it, reasons for,
297-298
it takes the ethical few to handle the many, 371 on post
without a hat cannot be expected to be
Job Endangerment Chit, filing of, 68 paid, 365
keeping our staffs the top people, 371 ordering an E-Meter and
case survey of a division's
learning the ropes, 62 personnel, 577
leaving post unfilled or inadequately covered, 374 org income
and, 281
lines, hats and, 345
losing more auditors than you will admin originates things
that apply or are the business of
people, 286 his own post, 161
losing people from all ranks, particularly toward the other-
purposed, 325
top, 286 overburdened, cause of, 96
losing personnel, cycle of, 305 overwork; see overwork
losing staff and having an unstaffed org, only time it
participation, how it is achieved, 306
occurs, 65 past is not the test of, 291
loss of, 287, 305 pay; see pay
low stat personnel gets rid of good staff people hate to
lose their posts and jobs, 350
members, 65 people like their jobs, 352
LRH Comm Staff Pgm No. I discontinued, 294 people not to
recruit, appoint or leave on post when
maintaining the integrity of those holding "status found,
371
value" posts, 298 persons not grooved in on new posts
before being
making four times as much money on half the, 179 asked
to act have a high confusion level, 366
making their own trouble, 211 persons pushed around feel
they cannot hold a
manning an org; see posting position in space, 350
market value of, 286 points Ethics checks following demand
for, 304
minimizing the entrance onto staff of persons who pools; see
personnel pool
will upset the place, 290 posting of; see posting
mini programs and, 198 potential trouble source; see potential
trouble source
mishandling personnel cuts off expansion, 282 predicting
the training of future personnel, 369
modern society tends to confuse and unstabilize prediction is
the button that is usually out in
persons with its hectic pace, 350 personnel
handling, 347
monasteries, staff living as, 314 prediction regarding, 347
moonlighting, 314 preventing sudden absence of adequate
staff or
morale; see morale delivery facilities, 512
morally unfit, criminal or mad, 299 primary concern of every
staff member is that org is
moving off their posts unreplaced, 373 delivering the
best tech quality possible, 232
must exist and be functional to get production, 346
privileges of, 309
must have a hat in a folder and its write-ups, 365 problems,
remedy for, 285
must know subproducts in order to attain a products
contributing to the whole product of an
GDS, 197 org, 33
needing perfect human beings to run an org, 290 programing
of; see programing personnel
newly hired people are not left to accumulate as PR personnel,
requirements for, 316-317
temporary, 296 PR responsibility of, 232
new personnel are either routed off staff or up in push power in
the direction of anyone on whose
status, 296 power you depend, 55
new personnel being refused, 281 "quicksilver personnel" scene,
372
new staff or recruiting, resisting of, 291 recruit; see
recruit
new staff, overcoming objections to, 289 recruiting; see
recruiting
nineteenth century psychological approach to resorting to
transfers to solve personnel
personnel, 297 problems, 285
no highly trained personnel, reason for, 286-287 respect execs
who get them to produce and get the
noise and, 82 job done, 224
nonutilized, 343 responsibilities of leaders, 46
nonutilized, definition of, 312 responsibility for knowing
that he is the post title
no people and total org problems, how it for the post
and functions he has accepted,
occurs, 114 reference, 374
"no people so can't produce," 115 responsibility for post he is
vacating, reference, 374
no room on staffs for those who do not responsible for his own
hatting, 370
produce,371 review of sales and production records
of, 135
not being able to live on org pay, 314 sad effect, whole staff
put into, 367
not doing his hat, 342 Sanity Scale and, 327-329
711
SUBJECT INDEX
staff, staff member(s), personnel (cont.) staff, staff member(s),
personnel (cont.)
services of staff members give org the valuable final
welfare, staff going on, 314
services it can exchange for money, 145 well-paid,
515
setting priorities of who gets, 179 when he is said to be
hatted, 185
situations cropping up requiring, 373 when people can't get it
done, find people who
soft individual, 207 can, 199
source of personnel troubles, 369 when persons can be considered
personnel, 345
specialist; see specialist where there was an FBO, orgs got
solvent and staffs
special project staff, 41 got paid, 536
SP unsuitable for, 290 who don't know what they are doing but
think they
staff status; see staff status do, 312
Staff Training Pgrn No. 2, 294 who goofs is not the proper
ethics target, 305
staff welfare and status depends on activity and who have
things "just sort of go wrong" around
prosperity of org, 199 them, 318
standard of living of, 205 why you lose three times as many
Class VIlls as
statistics and; see statistic Class VIs, 286
steps for getting in ethics on a, 171 willingness of staff to
have new people, 289
stress that hits them and blows them apart, 286 without
purpose can commit crimes, 305
suitable vs. unsuitable, 284, 291 worker who can't get it
straight or who is always on
survival of, 207 a tea break, 58
suspension from post, 7 work- organization potential, 94
taking a personnel by recommendation vs. by one's you have a
right to do your job, 70
experience with the personnel, 94 staff hat; see hat
taking key production personnel to be Estos, results staff
meeting(s),
of, 178 coordination is why we have, 121
technical personnel; see technical personnel org that doesn't
hold, 121
technology is a subdivision of hats and staff member report(s);
see chits; report
personnel, 345 Staff Section Officer, sequence in which it is
manned
testing existing staff and comparing it to production
up, 113
records, 291
there is no vast THEY weighing you down, 70 staff status,
Thetan-Mind-Body-Product system, 31 bonus and, 295
things that would stop personnel action, 348 get courses on
which a staff student is progressing,
third dynamic de-aberration, 322 completed before pushing
on with staff
tools for handling personnel cycles, 292 status, 295
too timid to refuse a destructive order, 373 importance of
training staff for, 287
toughness, 207 keeping track of overdue completions, 296
training; see training objections to new staff solved by
training them
transfer; see transfer on, 289
trouble from those who aren't trained, 331 org board, staff
status visible on the, 295
troubles, cause of, 369 personnel turnover reduced by
training them for
trouble with personnel until complement is laid staff
status, 287
out, 357 programing of, 296
turnover, program to train up staffs by, 36
heavy,286,287 newly hired people are not left to
accumulate as
rapid, cause of, 96 temporary, 296
reduction of, 287 new personnel are either routed off
staff or up in
unable to cope, 342 status, 296
unacceptable, percentage of, 292 reviving Staff Status 0, 1, 11
and III on
underburdened personnel, 96 administratively untrained or
new staff, 294
undermanned, undertrained org, solution to, 283 Staff
Training Pgm No. 2, 294
unethical people defined, 169 technical personnel also have
a, 295
unfriendly, 232 Staff Status 0,
unhatted people get hurt more than hatted basic sequence of
hatting and, 182, 184
people, 370 Staff Training Pgm No. 2 and, 294
unknowing vs. willful, 69 Staff Status 1,
unsuitable, percentage of, 291 basic sequence of hatting and,
182, 184
unsuitable persons, four classes of, 290 person who doesn't
attain, handling, 182, 184
upset group members, cause of, 324 Staff Training Pgm No. 2
and, 294
urgent directive and, 7 time limits on how long it takes to
do, 182, 184
using "social acceptability" instead of stats to Staff Status 11,
handle personnel, 282 basic sequence of hatting and, 182,
184
utilization of, see utilization person who doesn't attain,
handling, 182, 184
utilization survey done on area requesting Staff Training Pgm
No. 2 and, 294
personnel, 115 time limits on how long it takes to do,
182, 184
valuable, making it so a person can belong and be
valuable, 307 Staff Status III,
valuable staff member, symptom of, 164 OEC grads and, 295
wanting the product, 110 Staff Training Pgrn No. 2 and, 294
wasted for lack of full hats and training, 115, 312 Staff
Training Officer, Hatting Officer and, working as
wear your hat so well, you never need an order, 71 a team,
182
weeding out of. 135, 292 Staff Training Pgrn No. 2. 294
712
SUBJECT INDEX
stage, PR must take advantage of, 485 statesman, second-rate politician
vs. real
stagnation, due to no or weak orders, 9 statesman, 392
staledate, one never staledates, he handles when he is states of mind, PR
creating states of mind in different
expected to, 162 types of audiences or publics, 378
Stalin, Joseph, 379 stationery, statement Treasury Division stationery
must
Stalingrad Campaign, 397 bear, 517
Stalinists, PR techniques and, 376 statistic(s), stat(s); see also
graph
Admin Scale and, 323
standard(s)(1y), analysis of, 11-15
Academy emptying out fast if run assigning an allocation value
to, 511
nonstandardly, 232 averaging out surges, 11
attainment of one's, 339 backlog, effect of on stats, 11, 97
definition, 339 backlog stat, how to determine the trend of, I
I
environmental control and, 339 being reasonable about, 13, 67
handling situations and opening up new fields for book sales;
see book sales
delivery standardly, 374 booming international stats by
capturing our share
it is so much easier to be standard, 542 of the
world's book market, 276
there are standard ways to do things, 365 can always do
something about a stat trend, 540
standard action(s), can always make stats go up, 67
get all standard actions functioning, 24 cash/bills graph;
see cash/bills graph
income raised by, 24 causative stats, I I
standard administration, chronic Power staff member who takes over
a post
comes from policy letters, 72 and its stats soar, 65
deals in simplicities, 73 claiming protection by reason of
false upstats, 201
examples, 73 combined stat, definition, 13
handling situations standardly, 374 common business practice
regarding, 540
in standard policy the results come from getting in
comparing FP No. I against your GI and CGI to
the basics and doing them well, 73 tell whether
org is viable, 578
soaring stats and, 72 comparing stat of one day to stat of day
before, 155
standard of living, comparing stats against each other, 12
basic natural economic law regarding, 203 completed cycles
of action are shown in. 190
definition, 203 completions; see completions
economics and, 203 conditions, how to assign, 63
environment and, 203 Continental Org should not be part of
Continental
group and, 204 Exec Div's stats, 13
how it is depressed in the group or team, 204 control of,
211
machines and, 204 crashing due to "doing a quicksilver,"
374
maintaining an acceptable, 204 credit collections vs. bills
paid, 567
overt products and, 204 daily and accumulating graph kept
of, 156
population and, 204 daily running record kept by staff
member, 155
production and, 203 danger of pretended knowledge of why a
graph
products are the basis of a, 204 suddenly rose or fell,
14
retaining and maintaining it, 203 dangerous situation,
definition, 13
what it is determined by, 205 data an exec wants is in
reports and briefings
why one must produce in excess of it, 203 and, 166
standard tech(nology), definition, 12, 155, 191
getting 100% case gain by going super standard, 72 definition of
the stat period of an org, 542
on-policy procedure vs. extraordinary solutions, 542 D/FBO
stats, 549
org is purveyor and service depot for, 199 direct
coordination between the clarity and doability
refunds vs., 200 of the targets of a program and any
increase
results and, 73 in, 122
stapling, definition, 253 discrepancies in, 64, 66
down; see down statistic
star, yellow dwarf, 278 downtrends and uptrends, 340
stars, the real stars can BE anything wholly and enrollment; see
enrollment
completely, 212 every division, dept and post has an
assigned stat
start-change-continue-stop, communication and, 417 which
represents its work or production, 155
starvation, caring nothing for the org resulting in, 16 every post
and part of an org must have a stat
stat; see statistic which measures the volume of product of
that
post, 63
state(s); see also civilization; country; society exec ability to
greatly raise stats, 19
Bolivar did not aim for solvency of the states he Exec Council,
stat of, 565
controlled, 48 exec fully trained and on-policy will
raise the, 300
individual and dependence on the, 218 false combinations, 13
pays people not to work, 288 false graph, Liability
condition for, 66
police state, 219 "fate" vs., 12
results of state denying jobs or status, 306 FBO stats, 489,
4919 504, 564
taking all the responsibility away from FBO stats,
reporting of, 507
everybody, 220 FEBC trained officer will send stats up,
300
what turns youth against the, 306 getting an org in with super
standard policy and
statement; see bank statement making stats soar, 72
713
SUBJECT INDEX
statistic(s), stat(s) (cont.) statistic(s), stat(s) (cont.)
getting a stat up, 190 references, I I
getting a very heavy and quite even flow up the reporting
weekly the stat of every post for which
grade chart, 274 staff member is responsible, 155
getting rising stats, 156 requires all the graphs to be
wholly accurate in a
gross divisional statistic; see gross divisional statistic
conditions assignment, 63
gross income; see gross income running by stats shows one the
state of the org, 539
gross reasons for rise or fall, 14 SH stats should not be
part of WW's, 13
handling a, 211 soaring from getting an org in with super
standard
happy cheerful org and up stats, 225 policy, 72
head of a part has the stat of that part, 63 staff member in
Power works to maintain up
honest stats for everyone, 284 stats, 66
how to demand that stats rise, 191 stat push clarified, 191
indicating that production and prosperity are stat pushing
is an aberration, 188
occurring, 190 steeply up, what it means, 6
indicator of no stat watching, 284 strategic planning and,
137
indicators of ED who does not have control of his subproducts,
products and, 191
org, 201 success stories; see success stories
indicator, statistic as an, 188 sudden soaring stat,
maintaining a, 6-7
individual is directly responsible for being able to surveys
are the key to, 237
affect and increase his, 155 targeting of, 155
interpretative, I I things are not always what they seem in
stats, I I
investigation to know why graph is up or down, 14 things do not
remain level in this universe, 28
justifying a, 13 thing to do is to get it up, 15
keeping stats up, 188 those which can be pushed up regardless
of the
keep personal, section, dept, div stats high, 287 rest,
12
key to, 237 three month intervals vs. weekly, 540
leaping and diving pattern on graph of something Thursday 2:00
P.m., 156, 539, 540
that can be backlogged, I I today's grief was visible
months ago on, 14
letters in; see letters in (statistic) top stat execs, what
they actually do, 93
letters out; see letters out (statistic) trained exec will
raise, 300
letting go those who couldn't get a stat, 187 trend; see
trend
low-stat personnel gets rid of good staff two different
stats are comparative, 12
members, 65 unusually high stat, evaluating and
reinforcing
low stats are being made, 65 it, 166
managing by, 191, 539, 540 using "social acceptability"
instead of stats to
mini program and, 199 handle personnel, 282
Mr. Stat Faker, 189 visually averaging peaks and valleys, 11,
13
Mr. Stat Ignorer, 189 vital indicator of the scene, 190
Mr. Stat Pusher, 189 way to get a, 190
new policy monitored against, 323 weekly statistics neatly
graphed, reason for, 540
no justifiable reason why stats cannot be raised, 155 "what
did we do each time the last few times just
not "by luck," I I before it went up?" 14
not running on and by stats, effect of, 284 what got stats up
will get stats up, 72
ordering an area to get the stats up, effect of, 188 what is
wanted regarding stats, 67
orgs are managed by trends and ranges of, 540 what the
scene is if stats just won't go up, 14
org's stats are totally under control of that org, 211 "what
was changed just before it fell?" 14
org's stats totally reflect the production and what you must
realize when trying to get stats
competence of that org, 211 up, 72
personnel turnover reduced by keeping stats when an exec or
governing body will have up
high, 287 stats, 10
policy outnesses included as part of all statistical when
something seeks to remain level and
evaluations, 323 unchanged, it contracts, 28
posted and kept up-to-date, 166 when you push the indicator
you do not obtain the
prediction and, 12, 155 object it represents, 188
PRO area control, measuring the extent of, 408 why 14:00
hours Thursday9 540
product can be represented as a, 308 Why is God, 155
production reflected or represented by, 155, 166
product's relationship to, 191 why one should know how to
read stats, 15
program to improve admin and stats of orgs, 294 why using
new, unusual experiments can crash your
proportionate marketing and, 274 full intention, 72
prosperity stats, answer to, 238 why weekly'7 540
quality of management expressed in stats of service wobble
of a stat, exec action on, 168
org, 520 you can't ask for a number, you can and must
ask
quick action to bring stats up, 67 for a something,
191
"quicksilver personnel" scene vs., 372 Stats In-Charge, is an
observer, 86
quota; see quota status,
raising stats by canceling all EDs not issued by attaining
status and losing it, 307
LRH, 73 civilizations destroyed by denying jobs and,
307
rationalizing a, 67 demise of status due to giving only
partial
read against each other, 12 exchange,561
reading of, I I don't falsify facility differential for sake
of, 24
714
SUBJECT INDEX
status (Cont.) strategic plan(s) (cont.)
effort to become more important and have a responsibility of
those writing or passing them, 138
personal reason for being and for being tactical plan
must integrate into the, 136
respected, 74 tactical plan not aligned to strategic
plan, result, 136
even the most minor post has a status value, 305 that would be
highly effective when executed, 140
hat designates particular duties and, 308 training
responsibility for writers of, 138
maintaining integrity on posts that collect status verification
of the information section of a, 139
value, 298 what it begins with, 134
Management Status Checksheets, 129 what it is dependent
upon, 125
only wishing the title for, 94 what one needs to know and be
familiar with in
puts any post flub onto a withhold basis, 298 working
out a, 137
revolt due to denying jobs or, 306 worthy of the title
"strategic," 140
revolutions concerned with breaking a monopoly strategic
planning,
of, 306 Admin Scale and, 124
seeking, 74 alignment vs. confusion, 125
using one's status as a member of a governing body approval
terminals studying full data on, 140
as an individual authority, 2 between purpose and
tactical there is always the step
stimulus-response mechanisms, Wundt declared Man a of, 137
soulless animal subject only to, 376 cannot be assumed
to be done, 134
stitching, definition, 253 cannot be neglected or dropped out, 134
stock(s), bookstock(s), central strategy, 134
Book Account Stock Report, 549 clever use of resources and
maneuvers, 133
cost accounting formula, 578 computer and, 122
D/FBO duties regarding, 548 correctness of, 138
D/FBO inspecting the state of the, 549 creates tactical
planning, 136
FBO takes action when he finds stocks missing, 546 definition,
124
getting into a bind by not accurately accounting derived from
purpose, 134
for, 545 description, 133
how an org gets bookstocks, 546 done at upper echelon level,
133
inventory; see inventory ensuring it is done, 138
lost stock not only denies profit, it also creates ensuring that
no situation or goal requiring strategic
indebtedness, 545 planning is left uncovered,
138
missing stocks, action to take, 546 execution of, 136
public service org "stocks," what they are, 578 how it gets
bugged most often, 122
replacement cost plus running expenses vs. gross importance
of, 133
sales, 578 key word is "done," 134
total amount paid out for restocking or for new middle
management is concerned with
Bookstore items for the week (D/FBO stat), 549
implementation of, 124
weekly bookstock report, 548, 549 must be done and stated and
made known at least
to the next lower levels of management, 134
stock list(s), must be done from overview of broad existing
day-to-day stock lists must be kept, 546 situation,
133
reason for difficulty in getting people to keep up-to- posed
in high generalities, 124
date stock lists of books, 545 provides direction for
activities of all the lower
stocks (corporate), and bonds are based on things not
echelons, 134
surviving, 264 PR tech and, 137, 139
stocks (neck yokes), 418 purpose and, 134
strategic plan(s), references, 133
always carries with it a statement of purpose, relationship
to other aspects of management, 133
134, 139 resources for, 137, 139
battle plan differentiated from, 124, 126 sequence of
purpose, strategic planning and tactical
broad enough purpose in, 139 planning, 137
checklist for a, 138 strong, coordinated, positive thrust
toward
cleverness and, 137 obtaining objective, 134
coordination and, 125 surveys and, 137, 139
correcting bad situation and turning it around into a
tactical planning vs., 124, 136
highly profitable expanding scene, 135 thumbnail
evaluations and, 134
definition, 136, 137 tools of management one needs to know
for, 137
ensuring they will handle what they are designed to used to
win the full campaign, 136
handle, 138 using resources strategically, 137
example, 135 vital management tool, 137, 138
gradient scale of the grand overall plan broken what happens
if it is missing, 134
down into segments and these segments broken what it does,
134
down even further, 125 what it is, 133
large-scale, long-range plan to ensure victory, 136 strategy,
main points upon which one would be judged, 140 definition,
133
management and, 125 strategic planning is the control
strategy worked out
not only handling situation but resulting in at the top,
134
increased viability, 139 tactics vs., 136
poor management and, 125 strength, strong; see also power;
toughness
purpose and, 134, 139 beings who are afraid of strong people
try to
references, 138 weaken them, 350
715
SUBJECT INDEX
strength, strong (cont.) success(es) (cont.)
person strengthened and made more confident by how our
success is measured, 190
being given a post, 350 judging oneself by one's
successes breeds confidence
strong within handling the weak outside, 371 in one's
ability, 49
strike(s), key to, 562
France through the 1930s was one long strike, 3 Man is as
successful as he adjusts the environment
there is no right to damage businesses which to him, 339
support one, 3 org successes, what they are signaled by,
163
unions and, 3 pulling off a success in one area and stats in
own
when it is employed, 400 area crash, 374
strong; see strength successful actions, mini programs and, 198
stuck point, caused by a positive and a negative success stories,
occurring together, 241 control of a success story
stat, 211
student(s), copywriting and, 263
backlogging students, evidence and results of, 12 how to
increase them, 211
desperate and trying for total effect, 239 surveys of success
stories for promotion. 238-239
needs a student hat, 331 succumb; see also death
student auditing, when staff member is eligible for, 182 main points
through which group succumbs, 329
study(ing); see also course; education; enhancement; third dynamic
psychoses and, 329
hatting; student; training suicide; see also death
application; see application not producing and, 223
beat down arranging work so no part-time study SPs who would
commit suicide to prevent anyone
can occur, 284 from being helped, 65
burning the midnight oil catching up on, 168 suit; see lawsuit
checksheet; see checksheet Suleiman, the Magnificent, 221
crashing misunderstood will block off further ability Sun Tzu, 381
to study or apply data, 318
exec without previous experience or study, I Super; see Course
Supervisor
handling overloaded post rather than studying, 284 Supercargo,
training (minimum) expected of a, 128
misunderstood word; see misunderstood word supervision,
no study time, usual reasons for, 284 CLOs, OTLs and, 85
organization misunderstoods, 318 cycle of management, 85
percentage of staff who won't, 284 definition, 96
Study Tapes not in use in courses, 88 does not mean doing the
job supervised, 96
understanding ceases on going past a misunderstood dual function
of, 76
word or concept, 318 execs and, 94, 96, 167, 168
study tech(nology), frailty of, 77
understanding ceases on going past a misunderstood granting of
beingness included in, 96
word or concept, 318 helping people to understand their
jobs, 96
violations of study tech in a person's education can Key
Ingredients and, 76, 77, 85
turn him into a seething mass of bypassed means giving
them the responsibility and
charge, 429 wherewithal to do their jobs, 96
stunts, direct people's attention in, 247 often absent, 94
subproduct(s), orders and, 76
assigning an allocation value to each product and org board
(genus of) and, 76
subproduct and key stat, 511 plans and, 76
by getting many exact minor products, you then can production
and, 77
achieve the VFP, 191 sees that that which is
communicated is done in
costing of, 511 actuality, 77
every GDS must be broken down into, 197 serves as a relay
point, 76
every subproduct must be quotaed for a GDS quota supplies,
to be attained, 197 Esto establishes and maintains the
division
GDSes and, 195, 197 supplies, 163
staff member not knowing subproducts which make FBO knowing
the vital necessities required by the
up GDS, results of, 195 activity to produce its
VFPs and income. 505-506
stats, products and, 191 finding out weekly costs for basic
admin
things get produced in a sequence of, 336 supplies, 581
when you omit the subproducts you get no supply(ing), one
supplies or does not supply a demand
VFP, 336 and gets adequately paid or does not get
paid for
where subproducts are not given a quota, quotaing it, 226
a GDS fails, 195 support, effort to be supported, 17
why Finance and org managers must know the org suppression,
suppressive,
VFPs and, 510 agreement with stats being down is
suppressive, 67
why Finance has to have a full reality on, 337 definition of
suppression, 43
subsidies, for those who kill people, 314 degraded beings and, 58
success(es); see also Affluence condition; boom; money and, 558
happiness; prosperity; win most attacked and suppressed
line is promo and
Admin Scale and, 323 marketing, 250
correct comm and, 163 power and, 558
exec success, full essence of, 226 society is suppressively
oriented, 288
716
SUBJECT INDEX
suppressive acts, worker-oriented exec and, 224 suppressive person(s)
(cont.)
suppressive group(s), SP-PTS tech is a basic tool of PR area
control, 429
agents from SP groups lead to PTS staff, units or stopping a
long string of people from being labeled
sections, leads to noncompliance, leads to a
suppressive because they won't separate from
mess, 45 someone, 26
balking the agents of, 44 "theetie-wheetie case" and, 65
drill for handling agents of, 44 to what use SP puts an org, 59
illness and, 38 true character masked in many ways, 61
limit the number of org personnel such groups unable to
erase things, 60, 65
contact, 43 unsuitable for staff, 290
person from SP group will eventually make an org using
literature to get you in trouble, 260
or some part of it PTS, 45 war and, 45, 65
politeness will not help you with agents of, 44 weeding out
SPs, 61
putting agents of SP groups in Coventry, 44 what an SP is, 65
suppressive governments, 39 what pins PTS to the, 176
there are no good reporters or government or SP what SP does
that is suppressive, 175
group agents, 44 when you get an SP, 65
suppressive person(s); see also insane; madman; worker-oriented
fellow is actually a, 16
psychosis; psychotic supreme test,
amount of knowing havoc an SP can cause, 65 of an exec, 94
anti-demand factor, SP is an, 30 of a thetan, 339
anyone hiring should be familiar with materials
survey(s)(ed)(ing),
covering PTS and, 290 accuracy of, how to judge, 239
are at war, 45 agreement and, 271, 272
are not at the point from which they view things, 60 all
great programs begin with an understanding or a
attacking Scientology, 45 survey of what is needed and
wanted, 77
blows when you get in ethics, 59 all publics surveyed to find
out what new products
cannot change, 60 the publics want or will buy, 135
cannot confront, reason, 60, 65 ARC and, 271, 406-407
can process them if we can get them to sit still, 61 ARC
triangle used in, 271
can take on any guise, 61 art formula and, 407
conditions correctly assigned alone can detect and audience and,
271, 384
eject SPs, 65 avoiding a, 266
creating demand without handling suppressives, 34 backlog
handling and, 98
curtain of pictures they look at, 60 BE, DO, HAVE questions,
406-407
deception and, 61 button; see button
degraded being and, 57 communication and, 266, 267
description, 65 communication matching the, 266
detecting SPs as an administrator, 60 copywriting and, 235,
262, 263
detection of, 60, 65 correcting a sour scene and turning it
around to
divisional emergency continued too long as evidence
one's advantage with, 137
of, 577 data from surveys should be used, 238
does not make any consistent progress in ethics, demand
established by, 148
tech or admin, 62 diction and comprehension, 407
exec who is an SP, effects on org by, 84 different publics,
surveys of, 239
expansion and removing a, 30-31 direct questions, 406
handling SPs, 61 Div 6 use of, 145
help and, 65 done to elicit response and agreement, 271
how SP becomes suppressive to a person, 176 emotions involved
in, 407
knife in one's back driven in by, 61 entrance point into
unfriendliness and lack of love
leave at least a crack in the door and never close it
is, 240
on anyone, 30 Examiner Reports, survey of, 239
make people ill, 38 feed the surveyed button back to the
public, 266
musical chairs and, 179 finding out what the audience will
agree with, 271
must have been out-ethics conduct toward the SP to finding the
groups who survey out to be the key,
have become PTS, 170 real powers in an area, 429
not wearing a hat could be a symptom of an, 84 finding who
are the top dogs in the area in financial
no viewpoint from which to erase anything, 65 and
political circles, 429
org that can't be staffed has an SP in it, 65 fliers and,
238
out of valence, 60, 65 for org personnel needs, 283
overwhelm and, 65 getting a numerical answer (tone level
figure) for
percentage of, 45 each question, 407
policy regarding, 61 group surveys of "What policy are you
operating
PR area control and the SP-PTS character on your on?"
323
delivery lines, 429 hitting at the basic on any
production situation
program to beat back continuous attacks by, 36 when
you get into BE, DO, HAVE, 407
PTS being a robot to the, 176 Hotline Newsletter and, 470
removing an SP by force, 30 human emotion and reaction, 406-407
removing suppressives from social groups that info, surveys
as a source of, 437
contact the org, 43, 44 invoices, doing a survey out
of, 238
safe point undermined by, 429 key to stats is, 237
717
SUBJECT INDEX
survey(s)(ed)(ing) (cont.) survival, survive; see also future; life;
success; viability
know before you promote, 240 administration and, 101
lack of survey is weak link in all promotion, 240 administrator
is dealing in, 103
marketing and, 235, 237, 247 all we can do to survive even
on the first dynamic is
marketing surveys, 235 to know how to handle and be part
of the third
marketing surveys, references, 247 or fourth dynamic
and clean it up, 325
must be cited for issue authority for promotion, 240 any org
must expand to, 33
negative ARC is not used in a PR survey, 406 contraction vs.,
28
not a substitute for assuming audience exchange and, 100
viewpoint, 269 exec is in the business of, 95
not hard to do, 237 expansion as the only positive action
which tends to
opinion leaders, surveys for, 390, 395 guarantee
survival, 28
positioning survey; see positioning survey explosive economic
atmosphere and group
survival, 148
PR and, 243, 384, 406, 408, 437 false belief that one did not
have to produce much
PR area control and, 408, 429 to, 204
promotion and, 238, 240 figuring out how much you will
require weekly in
promotion is always based on, 259 order to exist and to
promote, 582
prosperity stats and, 238 finding out how much is required
for the basic
PR survey in an area that is barriered against
organizational needs to merely keep the org
production, how to do a, 406 there, 580
PR survey, make it light so it involves group survival,
what it depends on, 100, 102, 207,
communication, 406 329, 341
publics and, 235, 384 hatted staff and, 207
public, surveying for the, 247 having orgs that serve to
increase survival on all
purpose of, 237, 272 dynamics, 59
questioning people to get their opinion on how consumption of
the product one is promoting
something, 272 relates to, 259
questions, how to phrase, 237 how org determines its own
level of income and
random policy, surveys for, 323 longevity, 562
reaction and, 407 one must seek the tech of survival and
apply it, 101
real fault in doing surveys is not using the result in one
will survive as well as he can administer or
promotion, 238 handle administration, 101
reality and, 271, 272, 381 only those who oppose their own
survival resist a
reason for doing them, 237, 271 survival-producing org,
331
reason for our use of, 264 organization and, 207
references, 237, 247 org board and, 207
resurvey when success of promo based on survey is orgs,
survival of, 33, 142, 207
not great, 239 org that received income and didn't
deliver could
sales campaign and, 235 not survive for long, 579
special audiences and, 384 performance of post duties and, 207
steps of positioning, 243 policy and, 28
strategic plan and, 137, 139 production and, 100, 102
success stories, survey of to find out what to offer, product
of the sane is, 340
238-239 real pay of an org is better personal
survival, 331
tabulating what part of the town or state your regulating
factors in, 102
customers came from and saturating the area requires some
control of opinion, 395
with promo, 238 road out is through, 325
tabulation of the results gives you a majority of Sanity Scale
and, 329
reactions on one tone level, 407 standard of living and,
203
to establish the design and use of the product, 250 stuff
of which survival is made, 341
to find out what people want or will accept or will target
of PR, 395
believe, 237 toughness, organization and, 207
to find out what people want that you can training and, 207
deliver, 149 we intend to survive on all dynamics, 28
tone level and, 407 well-organized activities survive, 207
Tone Scale surveys, 406-407 what our survival depends on, 207
tool in getting to know various publics is, 415 what survival
of individuals in orgs depends on, 207
translate the direct question into a survey question suspension,
from post. 7
that involves his emotions and gives you his
reaction, 407 symbol(s),
using its results effectively, 271 ads and, 266
using survey results to position, 235 as a channel of
communication, 413
using surveys to get some idea of what the audience
Scientology symbol, 157, 158
likes or doesn't like, 269
what you are seeking to know in surveying, 238
why one has to use them, 149 T
working without surveys you could spend thousands
a month on promotion and lose it all, 238 tactical
execution, modifying, adding or dropping some
you won't know until you survey, 259 tactical targets
in tactical execution of a strategic
surveyor, should write down tone level of reaction to
planning, 136
each question, 407 tactical management, as an art, 136
718
SUBJECT INDEX
tactical plan(s), target(s) (cont.)
must integrate into strategic plan, 136 unbugging, 156
not aligned to strategic plan, result, 136 very poor
management and, 125
precise, doable targets in, 136 writing of, 123, 132
streaming down from strategic plan, 134 wrong target, stat
pushing is, 188
what it does, 136 target board, pinning individual mini programs
tactical planners, definition, 125 on a, 201
tactical planning, targeting,
description, 136 any quota can be targeted for increase daily
and
done from strategic planning, 136 weekly, 156
essential to have purpose straight in doing, 136 definition,
155
importance of no conflicting internal spots in, 136
divisional statistics and quotas, targeting of, 155
sequence of purpose, strategic planning and, 137 example of,
156
strategic planning creates, 136 generalities not permitted,
156
strategic planning vs., 124, 136 planning and, 76, 77
use of, 136 statistics rising and, 156
tactics, tactical, strategic planning and correct targeting, 134
between purpose and tactical there is always the step target
policy, as a management tool, 137
of strategic planning, 137
bridging between purpose and, 136, 139 taste,
bridging the purpose into a tactical feasibility, 136 lack of
good taste, 260
strategy vs., 136 promotion and copy that is in good taste,
262
talent, transfers vs., 297 taut ship, confused with harshly led ship, 8
tape(s); see also cassette tax(es), taxation,
as a channel of communication, 413 Accounts going PTS
through tax suppression, 43
D/FBO duties regarding, 548-549 balance sheets and tax, who is
responsible for,
exchange, tapes can be the subject of, 557 489,491
FBO Network and, 557 burdensome taxation, 74
getting tapes in full use in org, 549 bureaucracy and, 74
have to be counted and safeguarded just like explosive economic
atmosphere and tax
money, 557 abuses, 148
must be sold for more than they cost org to produce Finance
Office accounts and tax and balance
or buy, 146 sheets, 513
personnel turnover reduced by keeping all the if you make
money you become the target of tax
materials in full use, 287 collectors, 148
tape plays in the org, importance of, 560 income tax
penalizes production, 328
when tapes might be more valuable than money, 557 pharaohs of
Egypt lost their country through tax
tape recording, visibly tape record whatever agent from abuses,
148
SP group says, 44 pounds of flesh gouged from the
carcasses of people
target(s); see also quota trying to get on with their jobs,
555
battle plans and, 124-126 program to get reports of tax,
etc., off continual
calling for more than one action, 131 crash programs, 35
can defeat an org with 10 page 200 target property taxes and
FP Program No. 1, 580
programs, 201 putting businesses out of business, 555
clarity and doability of, 122 responsibility for in org,
489, 491
cleared universe, our target is a, 65 sales taxes are almost
universal, 328
staff going PTS and ignoring org orders re tax, 44
compliance is really a done target, 125 what governments
do with them, 555
computer and, 122 tax collector, tax man,
direct coordination between the clarity and doability
"exchange" condition is rip-off, 561
of the targets of a program and any increase in in
collusion with the banker, 555
stats, 122 principle on which he operates, 558
each target not being a start-change-stop with a when they
start going up to certain percentages that
definite time sequence, effects of, 132
penalize, result, 555
each target not calling for an action, a
doingness, 131 tax offices, normal pattern in practice in,
559
each target not specifically assigned to one team(s); see also
business; company; group;
person, 132 organization
expansion and, 123 all of Scientology is a, 209
good administration, two distinct targets of, 75 basic
economic law regarding standard of living
having one action per target, 132 applies to the
individual as well as to the, 203
make it very clear as to who does what target, 132 business,
company or org is a, 120
operating targets, how they must be written, 123 composed of
teammates, 209
positive points to look for when writing, 132 not
producing, results of, 223
production and, 122 orgs are, 209
production targets set and met, 135 recruit or hire somebody
to be part of the, 182
project going into such detail that it doesn't give those
who mess up the team aren't teammates, 209
any leeway to operate in the existing scene and teammate(s),
achieve the, 132 confidence in, 207
strategic plan and, 125 team composed of, 209
strategic planning and, 122, 124 those who mess up the team
aren't, 209
719
SUBJECT INDEX
team spirit, technology, technical (cont.)
coordination and, 120 HCO PL; see Hubbard Communications Office
lack of, 322 Policy Letter
teamwork, required to make things go right and stay hoarding the,
278
right, 209 if one really knows his tech, it is very easy
to apply
tech; see technology it, 214
tech/admin ratio, two admin to one tech, 113 if you can't get in
admin, both tech and ethics are
out, 60
Tech Div; see Technical Division if you can't get in tech, ethics is
out, 60
Technical Division (Div 4), Tech, inadequate or unknown organization
tech causing
getting Tech completions, example, 118 bad repute, 319
high Qual collections stat and low enrollment stat is
inadequate or unreal basic education tech causing
terrible condemnation of the, 12 bad repute, 319
personnel pool, Tech Divs used as, 280 is a subdivision of
personnel and hats, 345
program to refine the, 35 keeping Scientology tech in full
use, well used and
sequence for manning up a, 113 well taught, 287
technical hat, what it contains, 301 lack of enrollments caused by
bad tech, evidence
technical personnel, of, 12
admin posts manned with tech personnel, results low FSM
commissions may mean bad tech, 12
of, 280 materials; see materials
auditor; see auditor misunderstood word in real tech can let
false tech
events and, 373 in, 214
monopoly on the only and finest tech, 202
losing more auditors than you will admin older technologies
are being lost in modern
people, 286 rewrites, 328
staff status, technical personnel also have a, 295 org contracts
where tech goes out, 60
taking tech people for admin posts, effect of, 280 out-tech and
Flag intervention, 201
try to keep tech trained people in tech, 284 period when
Dianetic tech was not in use, 287
Technical Product Officer, getting Tech completions, planet's tech
is bad, 320
example, 118 primary concern of every staff member is
that org is
technical training, where it is on the basic sequence of
delivering the best tech quality possible, 232
hatting, 182, 184 primitive organizational tech
currently in use, 319
Technical Training Corps, payment for staff training program to
provide facilities for administering
at, 582 critical high-level tech, 35
technology, technical, program to refine the Qua] Div to improve
tech, 35
admin only works where tech is in, 65 quickie tech, period of,
287
admin, tech and ethics, relationship of, 60-61, 65,
retarded or misused scientific tech, 39
71,483 sequence of getting in ethics, tech and admin,
60
alteration is worse than noncompliance, 57 standard tech; see
standard technology
altering the basics of the tech and stopping study tech; see
study technology
expansion, 29 technology of how to train is expressed
in speed of
any product has its tech, 214 training, 331
application; see application ten percent of the people
making all the tough work
bad technology present as poor word-of-mouth in, 62
advertising is going around, 12 test of real tech is
does it give a product, 214
can only stay itself where ethics is correctly and third dynamic
tech; see third dynamic technology
ruthlessly administered, 65 three sciences: ethics, tech
and admin, 60
definition of technology, 214 to ease human relations, 403
destroying the planet, 320 tons of new, 202
destructive, 320 training a person for tech but not admin and
developing tech when it is not available for a certain
putting him in admin, 281
job, 214 try to keep tech trained people in tech, 284
developing tech where proven tech already we have the
natural laws of, 60
exists, 214 what happens when real tech is
invalidated, 214
effect of money "can't have" on quality of tech, 176 what
happens when we try to get tech in on the
ethics, tech and admin, relationship of, 60, 65,' 483 p
anet, 61
exec would have to be familiar with the tech what happens when
you start to get in tech on a
required in that specific org, 142 person, 62
exec would have to have tech of how to what's needed for tech
to get in and be used
organize, 142 beneficially, 66
expands by experience of administration of it and when admin is
OUT, tech is OUT, and ethics has
simplifying its presentation, 29 long ceased to
exist, 71
false tech, test of, 214 when admin won't go in, tech is
out, 483
FSM commissions low due to bad tech, 12 when one is
uncertain, his application is
getting a good idea of degree org is running on-
uncertain, 214
policy and in-tech, 578-579 when tech won't go in, ethics
is out, 483
getting tech in and used beneficially, 66 works only where
ethics is in, 65
getting tech in on the planet, 61 world needs our, 261
group member, tech remedy for, 325 teenage period, revolt and,
419
group member using, 341 teenage public, definition, 383
HCOB; see Hubbard Communications Office telephone, signed PO
required for each long-distance
Bulletin phone call, 518
720
SUBJECT INDEX
television(s), TV(s); see also mass media therapy, dreams, drugs, ice
picks and ice baths as, 233
as a channel of communication, 413 theta, books are a theta
line, 273
black PR and, 419 thetan(s), spirit(s); see also being;
individual; Man;
false economic data seen on, 205 people; preclear
guided by the PRs of special interests, 380 ability to
make things go right. 339
it's not a very nice world, 377 bringing order, 219
just because they pour out does not mean they
capabilities of a, 158
communicate, 380 capable of shifting identity, 268
lies and, 377, 380 considers any beirigness better
than no
mass news media and, 393 beingness, 305
part of the requisite of watching TV, 268 degraded
being; see degraded being
PR and, 377 hardly any thetan believes himself
capable of what
PR men operating in the "mass media" push strange
he is really capable of accomplishing, 158
mental ideas, 376 holding a position in space,
350
telling one that robbery is the only way to get is a
mystery sandwich, 245
rich, 561 judging oneself by one's successes breeds
confidence
word of mouth is superior to radio and TV ads, 232
in one's ability, 49
telex(es); see also despatch; letter monopoly on effective
handling of the mind and
importance of getting out letters, despatches and
spirit, 278
telexes based on the programs and getting real
must seek the tech of survival and apply it, 101
dones on them back, 226 none are truly equal, 58
sending out a mad avalanche of orders on, 72 offering a
service that's going to rehabilitate the
temporary, newly hired people are not left to thetan
and that is lasting, 264
accumulate as, 296 one is what one is, not what
one is admired or hated
terminal(s); see also post; staff member for, 49
base of motor holds two terminals in fixed Operating
Thetan; see Operating Thetan
positions, 350 org board and, 31
definition, 96 power stems from ability to hold a
position in
hats and, 308 space,350
is an assigned area of responsibility and action some
are bigger than others, 58
which is supervised in part by an exec, 96 supreme
test of a, 339
management tool, lines and terminals as a, 137 thinks
any hat is better than no hat, 312
person below ability to conceive of, 80 two choices
of one who decides not to go on living
person not being able to communicate as there are
in this universe, 101
no terminals to him, 80 weak,350
routing and, 159 will survive as well as he can administer
or handle
stable terminal; see stable terminal
administration, 101
strategic plan and, 137, 139 you can't kill a, 157
two-terminal universe, 241 Thetan-Mind-Body-Product, 31, 63
terminal location plan, 186 think(ing), thought,
territory, collective-thought regarding finance, 567
occupying territory, 31 government appropriation
think, 492
overexpansion, 31 individuated think, 493
test, supreme; see supreme test it is all a world of thought,
416
leadership and society where individuals can
still
test(ing), think, 219
aptitude tests and hiring, 290 modern think is to
reward downstats, 328
Joburg, example of org making its own trouble on PR and,
414, 416
test line, 211 third dynamic; see also group
Oxford Capacity Analysis; see Oxford Capacity counter-
policy and aberration of, 322
Analysis de-aberration of, 322
procedures anyone hiring should be familiar org is a, 302
with, 290 prosperity and, 558
supreme test; see supreme test psychoses, third
dynamic, 327-329
testing existing staff and comparing it to production
Sanity Scale for, 327
records, 291 third dynamic tech(nology); see also
administrative
text(s), textbook(s), technology; Hubbard Communications
Office
bad,319 Policy Letter; policy
graphic arts textbooks on layout omit design, 251
achieving successful and exact results with, 127
textures, design and, 256 org is a. 302
tgt; see target tools of management, 127
theater, example of holding the form of the org, third world
countries, partial exchange and, 561
185-186 thought; see thinking
theetie-weetie case, SP is next door to, 65 threat(s),
theft; see also embezzlement; rip-off; robbery can go too
far and can upset, 292
books, stealing of, 545, 548 mystery and threat are a
lot of the power of
bringing criminal proceedings against those found to
intelligence, 397
have stolen books or other items, 548 Thunderbird,
George, 118
Theodora, 52 Thursday,
theorists, seeking to avoid basic economic law, 204
financial planning Thursday night, 542, 574
721
SUBJECT INDEX
Thursday (cont.) toughness (cont.)
gross cash figure reconciled as of 2:00 P.m. what makes a tough
organization, 207
Thursday, 566 tour(s),
reason Advisory Council meets Thursday, 540 delivery personnel
on, 373
Thursday 2:00 P.m., 156, 539, 540 goodwill generated by, 231
when the week starts and ends, 156 used to take longer
leaves, 373
why 14:00 hours Thursday? 540 vital to income and delivery,
373
tiger, false graph and, 66 where tours are essential, 373
time, tours orders, Flag tours orders in PAC area, 87
communication and, 413, 417 Town and Country Planning, 43
product taking too long to produce, handling, 214 trading, barter
system, 144
Scientology is going to go on for a very long traffic; see also
communication; despatch; particle
time, 371 divided up into areas and types, 159
that society currently stresses time in training is an exec
and, 159
aberrated factor, 332 new kind, how to handle it, 32
time in training does not determine quality of reducing
traffic worries by three quarters, 160
training, 331 when you expand volume and traffic, you
must
time machine, communicator use of, 23 expand the org, 32
timid; see also fear train(ed)(ing); see also apprenticeship; course;
Man is, 291 education; enhancement; hatting; student;
study
people are, 288 admin people, try to train them fully for
admin, 284
timing, amount of data learned that can be applied and
communication and, 417 skills successfully drilled
determine training, 331
split-second timing in ad copy, 265 any type of membership,
role or post in the org or
tiredness, off-line, off-origin comm and, 163 its field
requires individual and team training, 331
title(s), application; see application
inventing titles and duties, 74 area that won't train its
personnel, 305
only wishing the title for status, 94 as a group member must
be done, 331
Title A, B or C expenditure, as part of the essence of organization,
207
definition, 492 bad instruction, cause of, 96
FBO maintaining agreement with FP body basic training, hats,
checksheets and packs must
regarding, 506 exist for every member of a group,
331
today, Man tends to run in today and seldom in begins in
childhood, 331
tomorrow, 347 camouflaged hole, untrained person as a,
300
tolerating, inability to tolerate or handle others, 325 costs money
not to spend money pretraining for a
tone level, post, 300
costs thousands to use untrained exec, 300
agreement occurs at same emotional tone level as courses; see
courses
person making the statement, 423 covert refusal to train
as a third dynamic
competent higher-toned beings understand orders
psychosis, 328
and comply if possible, 57 cycle connected to not
training personnel, 305
surveys and, 407 definition, 332
Tone Scale, delivered with superlative technical application,
agreement and, 423 effect of, 231
interest level and, 423 Dept 13 and personnel training, 283
PR and, 406, 423 deputy system; see deputy system
tool(s), deputy, training as, before putting person on a
inexpert workmen using tools wrongly, 128 major post,
298
kept clean and functioning, 339 dev-t cured by, 163
knowing what tools of management are and how to dev-t is an
expression of untrained, unhatted
use them, 127 staff, 163
list of some of basic tools of management, 129 division
untrained, effects of, 302
list of upper level tools of management, 129 don't spend coins
like training or auditing (or
machines are just tools, 204 travel) on people until
they have proven their
management, tools of, 127 worth, 183
tooth and claw world, 288 down stats traced to failure to train
people on their
top management, hats, 301
definition of international management, 521 end product of,
332
Flag Bureaux as execution arm for, 521 enrollment; see
enrollment
has to pick up the pieces in the final analysis, 153
essential courses for training execs to manage
usually works harder and tries harder than anyone
successfully at org level, 128
else to make things go right, 154 Ethics targeting
those who fail to train, 307
torture, personal aberration being met by, 319 every Academy film
potentially increases money
paid for, 550
totalitarian socialism, redefinition of "capitalist" exec as a
training officer, 94, 302
by, 410 exec posts that are expected to have done the
OEC
toughness; see also power; strength and FEBC, 128
confront and, 207 execs and, 301-303
description, 207 exec single-hands while he trains his staff,
93
goes hand in hand with organization and exec training
program, 129
survival, 207 failures to recruit and properly train,
281
722
SUBJECT INDEX
train(ed)(ing) (cont.) train(ed)(ing) (cont.)
full-time tech or admin training, who qualifies for, Study
Tapes not in use in courses, 88
286 survival and, 207
full-time training, when person is eligible for, and
technology of how to train is expressed in speed
why granting it at once is folly, 182 of, 331
full-time training, who to give what training to, 280 time
does not determine quality of, 331
fully trained, on-policy exec will raise stats, 300
training a person for tech but not admin and
handling for a huge sum donated for the training of
putting him in admin, 281
staff for a yet to be established org, 530 trouble
caused by those who aren't trained, 331
hats, lack of training on, 361 trouble in an area traced back
to a failure to recruit
HCO never having enough people devoted to and train,
307
hatting and, 163 trouble in training a person up for a
post, cause
how an exec not yet well trained or experienced can
of, 298
keep things going, I try to keep tech trained people in
tech, 284
how to keep orgs manned and trained up, 288 undertrained org,
handling for, 283
idea that it takes 12 years to make a mud pie maker
undertraining, effects of, 288
is false, 331 value of, 148, 300
importance of auditing staff well and training them VFP is
a trained auditor, 336
for staff status, 287 waste of training time, examples,
284
is a relative word, 300 what to look for in training a PR,
316, 317
looking at what it costs to make services available with no
contract or note, 284
for public consumption, 578 work for volume of training
and processing as the
making a person or team into part of the group, 332
org's product, 287
materials; see materials training officer, exec is a, 94
minimum training expected of a div head, 128 traitor, when an exec is
a traitor to his people and the
more desirable commodity than anything else this org,
333
world has to offer, 231 transfer(s), transferring; see also
dismissal; musical
never trained up for the post in the first place, 297
chairs; quicksilver; removal
no highly trained personnel, reason for, 287 area that can't
keep its people, causes of, 303
nonutilization of, 343 as discipline, 285
not enough or untrained people, indicator of, 303 asking people
if they want a post, 368
number of persons needed to train and hat a awful jolt in
losing one's post, 285
staff, 163 because somebody doesn't do well, 285
on post, 282, 331; see also hatting by letting person retain
his post he is made more
optimum exec, training of, 280 secure, 350
org board, hat and training add up to done with no
replacement, 342
production, 361 don't unmock a working installation, 352
org sag traced directly to lack of hats and training drill
for turning over a post, 365
on hats, 312 excessive transfers in org promote
fantastic dev-t, 80
orgs penalized because of lack of, 211 Exec Esto freezing
personnel transfers, 179
org that can't sell, train and deliver New Era experienced
people are the ones that go up, 283
Dianetics, 202 failure to predict concerning personnel,
347
overload traced directly to lack of org board and frequent
transfers keeping group small, disordered
hats and no training on hats, 313 and confused,
75
part-time training, programing for, 283 full-time
expensive technical training, who to send
payments for staff training at a higher org, 582 for,
286
personnel hard to procure and train because hats "has to be
transferred," answer to, 297
and lines are being knocked out, 346 hats and lines
disrupted by sudden, 347
personnel wasted for lack of full hats and, 115, 312 hat
turnovers and, 365
post, training for; see hatting hectic transfers from working
posts, where it comes
predicting the training of future personnel, 369 from,
349
production and, 361 1 do not encourage, 282
program to refine the Qual Div to train staff, 35 1 don't wreck
one project by grabbing people off it
program to train up staffs by Staff Status and Org to
start another, 282
Exec Course, 36 inspections of hats and hattedness
before, 301
rapid and must be on real materials, 331 instantaneous
transfers will unmock the lot, 283
rapid transfers defeat any post training or instant transfers
can utterly wreck an org, 285
competence, 280 is the wrong answer if person is morally
unfit, a
rate of training, what it establishes, 332 criminal or
mad, 299
Sanity Scale and, 327, 328, 331 leaving a post without turning
over your hat, 365
second stage of, 332 let people finish the job they are on,
282
seniors' responsibility for the hats, checksheets, making a hole
in one place to remedy a hole in
packs and know-how of juniors, 302 another, 281
slow training, example of handling, 88-89 not producing on
post, transfer is almost never the
sold for more than it costs org to produce, 146 right
answer, 299
staff member privileges and, 309 order to "turn over the hat
this morning and take
staff status training; see staff status another post"
is quite unreal, 347
Staff Training Officer and Hatting Officer working org can be
destroyed by, 280
as a team, 182 people aren't checkers, 368
Staff Training Pgm No. 2, 294 people hate to lose their
posts and jobs, 350
strategic plan writer's responsibility for getting person needs
a day or two to find his feet on a new
trained, 138 post, 366
723
SUBJECT INDEX
transfer(s), transferring (cont.) Treasury Division (Div 3) (cont.)
procedure (correct) for, 368 FBO collects cash from, 494
programing of, 348 FBO records must agree with and verify
those
"quicksilver personnel" scene vs., 372-373 of, 496
rapid transfers defeat any post training or GDSes for, 567
competence, 280 how Div III's were "being run" directly
by the GO
references, 374 on a bypass of org execs, 567
resorting to transfers to solve personnel income and
collections, responsibility for, 499
problems, 285 letterhead stationery, statement it must
bear, 517
scrambling a unit, section, dept or div with transfers
orderliness and in-admin of, 489, 491
is a criminal action, 352 outnesses, FBO reporting of,
508
shifting personnel without caving the org in, 368 sequence for
manning up a, 113
solving one problem and creating another, 280 undermanned,
179
sudden and unauthorized, effect of, 347 when approved FP
may be activated by, 501
sudden, how to avoid, 348 Treasury personnel, importance of knowing
and
takes skill to shift personnel without caving org in
applying financial and income-making
by removing stable terminals, 368 policies, 517
"talent," "native skill" and, 297 Treasury Secretary,
tendency to, 351 accounting for all monies issued to him, 506
to another post to which he is better "adapted," 297 actions
on org FP, 488
transferitis, remedy, 298 action to take on change of
authorized purchasers
trying to get others transferred or dismissed, 351 for
org, 518
two-year rule on leaving a post, 365 banking FP allocation
check at once, 501
unauthorized, 347 checkbooks that are kept by, 518
unmocking an area, 347 company policy, making it known, 517-518
what to inspect before, 301 doing a weekly disbursement sheet
listing all
when any transfer starts musical chairs, 368 vouchers and
sums paid out by Div 3, 506
when one resorts to, 285 expense commitment is by written
order signed
wild shifts, effect of, 368 by, 518
transferitis, 297-299 facility differential, examples of, 19-20
transfers of money, FBO issuing to Treasury Sec a voucher with
each
FBO disbursements and transfers are normally only
transfer check, 506
by check, 507 FSM Account checkbook kept by, 518
FBO issuing to Treasury Sec a voucher with each lost items
and, 365
transfer check, 506 must see valid purchase order when
signing order
FBO transfer duties, 506 for expense commitment, 518
FP directing any, 573 orderliness and in-admin of Treasury Div
is under
FSM Account, transfers to, 502 supervision of, 489, 491
keeping accurate record of, 507 org viability, responsibility
for, 489, 491
translated books, D/FBO duty regarding, 549 prevention of random
persons from running up
trap(s), bills, 518
how economics can be made a, 148 purchasing and check-signing
policies,
probable reason this universe is considered by some
responsibilities for, 517-519
as a, 325 responsibility for necessities of org, 563
responsibility of, 519
travel, don't spend coins like training or auditing (or sends letter
introducing those authorized to make
travel) on people until they have proven their
purchases, 517, 518
worth, 183 viability of org and area is responsibility
of.
Treason condition, 489,491
mutiny and, 64 trend(s),
out-ethics people go rapidly into Treason against can always do
something about a, 540
the group, 170 dangerous situation, 13
Treasury Aide, definition, 13, 64
answerable to Finance Network, 491 how to read, 11, 13
authorizes org FP, 488 inactive management shown by, 13
responsibility for org viability, 489, 491 only reason a
graph or its trend is down, 15
Treasury Bureaux, 493 orgs are managed by trends and ranges of
stats. 540
Treasury Division (Div 3), references, I I
balance sheets and, 489, 491 sinking trend line, 13
bounced checks and, 495 visually averaging peaks and
valleys, I I
cash/bills stat incorrectly assigned as GDS of, 565 what
you look at to get the, 13
checkbooks, actions on, 518 triangle(s),
collecting Qual credit invoices, 495 ARC triangle; see ARC
triangle
collections and, 495, 499, 567 as an art form, 255
credit collections vs. bills paid (statistic), 567 KRC triangle;
see KRC triangle
Dept 7; see Dept 7 lower triangle, 157
Dept 8; see Dept 8 S and double triangle, 157, 158
Dept 9; see Dept 9 top triangle, 157
Disbursement Section furnishing data required for trouble(s); see
also problem; situation
FP, 574 answer to execs' troubles, 159
Exec Council responsibility for, 575 civic and legal trouble
by not getting results, 12
724
SUBJECT INDEX
trouble(s) (cont.) 213; see second dynamic
due to lack of post training and hatting, 331 2:00 P.M., graphs
posted for inspection by, 156; see
fastest way for senior to get into, 209 also Thursday
FP troubles, what they trace to, 563 two-way communication cycle,
in org which has execs who do not get their crews to good
manners and, 403, 405
produce,225 is more important than the content, 404
nine causes of organizational troubles, 319 type, selected in rough
layout, 257
only orgs with restricted hiring or recruiting give
trouble, 183 typesetting,
org not knowing its programs getting deeply in, 39 definition,
253
org troubles, causes of, 302, 307, 319 where it fits on the
assembly line for produced
personnel troubles, source of, 369 promo, 252
potential trouble source; see potential trouble source
PTSness and, 43
Scientology troubles occurred by an imbalance of U
expansion, 33
shorter the time one has to handle a bad mess the unconscious,
becoming slightly unconscious due to
harder and more shocking it is, 24 misunderstood
word, 318
someone who perverts comm lines causes, 154 undermanning,
staffs making their own, 211 division undermanned (like the
usual Treasury or
today's grief was visible months ago on your Dissem), 179
stats, 14 effects on a division, 302
tracing any trouble in an area back to a failure to finance
or pay trouble due to, 288
recruit and train, 307 not enough or untrained
people, indicator of, 303
what any troubles in these early days of Scientology
solution to undermanned, undertrained org, 283
are caused by, 33 undermanned division will empty,
282
TRs (training routines or drills), undermanned org is asking for
a cave-in, 288
idle auditors made to do real TRs, 178
TRs the Hard Way, what it came out of, 88 understanding,
comprehension; see also ARC;
TR 0 as part of the cure for backlogs, 98 duplication
trust, someone breaking down trust in top alter-is and
noncomprehension, 57
management, handling, 154 ARC triangle and, 157
truth; see also honesty Axiom 28 and, 413, 417
acceptable truth in PR, 380, 381 ceases on going past a
misunderstood word or
always document the truth to oppose lies, 435
concept, 318
art of PR consists of how the truth is told and the co .
mmunication and, 157, 413, 417
lie disproven, 435 crime due to lack of belonging and
understanding
attending to the values of truth and affinity in that to
which one belongs, 306
PR, 382 enforcing understanding on the reader violates
can be revealed in an enhancing way, a dull way, a come-
on, 264
derogatory way, 435 exec and, 143
comm value, truth has, 381 misunderstood word; see
misunderstood word
dead agent caper and, 381 surveys and comprehension, 407
don't tell a lie to city officials when the truth is just
three elements of, 157
as easy to tell, 380 vocabularies have to be increased
before
fresh and truthful approach to promo and comprehension
and communication occur, 319
copywriting, 262 unemployment,
handling truth is a touchy business, 380 caring nothing for
the org resulting in, 16
if it is not written and seen in writing it is not failure to
produce and, 224
true, 154 higher unemployment rises, the less money will
if there's no chance of obtaining a desirable result
buy, 314
and the truth would injure, then talk about inflation
and, 314
something else, 380 partial exchange and, 561
illiterate society and, 418 participation prevented by, 306
in a PR world truth is the almost unknown unhappiness; see
happiness
commodity, 381 unhattedness; see hatting
lies; see lies uniforms, decline in living conditions. food and,
153
never say or publish anything you cannot prove or union(s),
document, 435 arbitraries and, 3
PR and, 380, 381-382, 415, 435-436 exchange and, 562
promotion, tell the truth in, 260 have improved pay and working
conditions, 3
relationship to PRing an abuse into decay, 381 idea that if
a man isn't doing well on a post you
road to power in PR must be built on a highroad
transfer him, 285
of, 436 idea that "unions have the right to strike," 3
safe ground is to idealize what is already true, 415
inflation and, 3
successful propaganda campaign and, 398 lack of production
and, 224
Turkish Empire, Suleiman and, 221 no right to damage businesses which
support one, 3
turnover of hat; see hat pay and working conditions improved by, 3
turnover of staff; see staff strikes; see strikes
TV; see television unit (of an org),
twentieth century, PR and, 376, 377 building by stable terminals
in organizing units, 81
725
SUBJECT INDEX
unit (of an org) (cont.) universe, mest universe (cont.)
developing concepts of organization and order that is
decent and happy to live in, 33
in, 201 two choices for one who decides not to go on
living
does not matter too much how one starts a unit in
this, 101
producing so long as it does get started, 206 two-
terminal, 241
don't unmock a working installation, 352 way the universe
runs, 100-101
each member and unit of an org has a product, 33 we are
building a better, 29
going to pieces, cause of, 159 University of Leipzig, Wundt and,
376
"quicksilver personnel" scene crashing stats unmock(ed); see also
destruction
in a, 374 division which blows up or unmocks, cause of,
302
slumps caused by unmocking units, 352 don't unmock a working
installation, 352
United Nations, example of a bad governing body, 10 firing people
unmocking an area, 352
United States, musical chairs and, 347
British got the US into World War 1, 398 org or its parts
unmocked by firing people, too
managers, handling of in US, 16 heavy ethics, etc., 352
opinion leaders feeling endangered, 393 strategic plan
including not unmocking any other
unrest in, what it is directly traceable to, 393 unit,
135
was politically the strongest country in the unrest; see also revolt;
violence
world, 330 capitalist and cultural unrest, 100
United States Constitution, public not knowing caused by PR, 3919
393
the, 319 unions and, 3
United States Government, unusual solution(s),
army of spies from every agency descend upon any gross income
counting and, 541
and every popular leader, 393 how you involve yourself
in potential confusion that
Federal Reserve and, 553 requires extraordinary
solutions, 542
has taken over the exact operational pattern of the on-
policy procedure vs., 542
Okhrana, 394 unusual ideas from those who don't know
what is
lack of hats, 309 usual in the first place, 73
managers of businesses are plagued by, 393 when you find
yourself being asked for
opinion leaders antagonized or destroyed by, 393
extraordinary solutions, 542
opinion leaders, disregard of by, 391, 392 upset(s); see also ARC
break; enturbuience; flap
payoffs by, 209 Admin Scale and, 324
PR continually recoiling on the, 391 dribbling out auditing
means repairs due to life
propitiation by, 209 upsets, 118
turning the bulk of the population against it on group members
becoming upset, cause of, 324
most issues, 391 people whose ethics are low will
enturbulate and
upsurge of riots and, 209 upset a group, 170
using the broad mass approach to reach the wrong item and,
172
public, 393
you can hardly get to your desk through the uptrends, how they
occur, 340
government forms and mobs of spies, 394 urgent
directive(s),
United States Liaison Office, reaching out to the Ad Council and, 25
wrong "finance pools" for support, 521 cancellation of, 6
United States President; see also president Danger Formula and, 27
Carter (past unlamented president), 224 definition, 5
PRs and, 379 dictatorships run only on, 5
why President of US ages about 20 years in one disastrous
situations handled by, 5
term of office, 309 does something to arrest a
deteriorating situation, 5
universe, mest universe, ethics investigation following an, 27
administration and, 101 examples, 26
Admin Scale and, 325 execs and, 5-7, 25-27
built by twos, 241 Executive Directive wiping out an, 27
chaos is the basic situation in this, 81 governing bodies
and, 6
day when the universe is sane, 40 how long it remains in effect
or in force, 5, 6, 26
game of Scientology embraces the whole, 31 intervention by
use of an, 25
getting in ethics to live in this, 66 issued when situation is
rough, 27
having a group in this universe that survives and may be fair
or unfair, correct or incorrect, 5
wins through its obstacles, 101 may be wide of the mark,
5
if one thinks he can go off and be alone anywhere in not to
issue it just because one has little data is to
this universe he is dreaming, 325 ask for
disaster, 5
instantaneous production does not happen in passed by the LRH
Comm, 7
the, 336 personnel, use of urgent directive on, 7
is full of beings, 325 precedence of, 25, 26
it has not been a good universe to live in so far but system
of, 25
it can be, 29 that suspends person from post pending
nothing remains exactly the same forever, 28
investigation, 7
our target is a cleared universe, 65 use of, 5
probable reason it is considered by some as a US; see United
States
trap, 325 user(s); see also consumers; public; reader
reason it is sometimes a trial, 325 cycle of management, 85
stark facts about life in this, 102 definition, 77
726
SUBJECT INDEX
user(s) (cont.) valuable final product(s) (cont.)
degree to which execs can achieve production or by getting
many exact minor products, you then can
service and satisfy users, 94 achieve the, 191
description, 77 delivery of, 335-336
exec has to know what users need and want and departments
have, 109
furnish it, 94 FBO knowing the vital necessities
required by the
Key Ingredients and, 77, 85 activity to produce its, 505-
506
programs and, 77 FBO makes allowances for actual
production of
USLO; see United States Liaison Office VFPs in determining
allocation, 488, 490
usual, unusual ideas from those who don't know what finance and,
337
is usual, 73 given the raw materials and
wherewithal to make
some VFP, the VFP should occur, 335
utilities, importance of knowing what one's VFPs are, 336
handling expenses for, 518 importance of production areas and
activities that
watched for sudden increase, 518 produce the, 334
utilization, missing for hat, 343
being trained for one thing and required to do necessity is
what it takes to make products and, 563
something else, 343 no VFP when you omit
subproducts, 336
doing a full utilization survey on area requesting only real
VFPs count, 205
personnel, 115 person cannot expect to get full
value of his VFPs
exec and, 333 all to himself, 203
failure to utilize people is a third dynamic pricing of, 204,
334
psychosis, 328 production of VFP is often totally
determined by
getting div heads to utilize their staff, 183 whether
or not it can be sold, 335
hideous cycle connected to not utilizing production
sequences and, 334
personnel, 305 promotion creates desire for the,
334
inspecting area to determine utilization of resulting from
mini program done, 199
personnel, 304 Scientology org or management unit,
real VFP
nonutilized personnel, definition, 312 of, 205
overmanned and undermanned areas are the first standard of
living and personal production of, 203
consideration, 361 subproducts and, 336
people, equipment and space must be utilized, 333 support
services required for, 203
Personnel Section harassed by utilization use of an
allocation system which allocates against
failures, 304 VFPs, 564
personnel wasted for lack of full hats and utilization and,
333
training, 312 when a VFP does not get produced
and cannot be
proven only by production, not by busyness, 361
delivered, repair the earlier steps of its
requires a knowledge of what the VFPs are and how
production, 335
to make them, 333 why Finance and org managers
must know the org
rule is, if you've got it use it; if you can't use it get
VFPs and subproducts, 510
rid of it, 333 valuable final services, combined
services of staff
Sanity Scale and, 327, 328, 333 members give the org the
valuable final services it
third dynamic psychosis is failure to utilize can
exchange for money, 145
people, 328
training of a personnel not being used, 343 value, valuable,
until utilized, personnel are regarded as still on beingness is
valuable, 305
Personnel's plate, 349 finding out what people
consider valuable, 259
goodwill and communication lead to the
material
exchange of valuable for valuable, 259
V money decreases in value-books increase, 545
of VFP, 334-335
vacation(s), leave(s), police action is not a substitute for
having purpose
personnel are entitled to annual leave, 373 and value,
312
staff member and, 309 reality on the product and its
worth, 262
tours used to take longer leaves, 373 status value of a post,
305
unrest of a nation traced to lack of purpose
vacuum, and, 312
filling the, 420-422, 426 when a person has no hat he lacks
purpose and, 312
tends to fill itself, 420 when he has no purpose and
value he not only
valence, goofs, he will commit crimes, 312
SP is out of, 60, 65 value(s), dying cultural values, 288
writer putting himself in the valence of the value of services
delivered,
reader,263 consistently high or low VSD, meaning of,
538
Vallejo, General, 49 FP should not be more than org's VSD, 538
valuable; see value variation; see alteration
valuable final product(s); see also product; subproduct velocity,
communication and, 413, 417
acceptance of VFPs and of their value, what it
depends upon, 334 verbal data, verbal relays of Flag
commands are not
action which doesn't result in a final product that
acceptable, 154
adds up to VFPs is destructive, 333 verticals, 256
Admin Scale and, 323 very important person(s), VIP(s),
basic natural economic law concerning, 203 opinion leaders
and, 390
727
SUBJECT INDEX
very important person(s), VIP(s) (cont.) viewpoint (cont.)
PR and, 390 writer reading from beingness of reader, 263
sometimes only used to oppose something you writing and, 268
wanted popular, 390 vigilante committee, effort to make the
public a, 397
vested interest; see special interests violence; see also revolt;
revolution; unrest; war
VFP; see valuable final product PR and, 414
viability, viable; see also future; life; survival substitute of
violence for reason is a third dynamic
buying production and the products which add up
psychosis, 329
to the product of raised income and, 509 to and fro
exchange of, 419
central reserves are used for defenses and VIP; see very important
person
management overall cost and, 491 vocabulary, vocabularies,
comparing FP No. 1 against your GI and CGI to copywriting
and the vocabulary one uses, 263
tell whether org is, 578 key organization vocabulary,
320-321
concentration points in putting an org together and why
they have to be increased, 319
keeping it viable, 320 volume,
deals with the future, 578 continuous expansion of volume,
organization and
definition of viable, 95 demand, 33
degree of viability of org, what it depends on, 578
expanding volume and traffic and expanding the
delivery backlogs vs., 579 org, 32
exec ensuring production in viable quantity, 223 stats must
accurately reflect production, volume,
expanding to a terrific level of, 135 quality and
viability, 166
expenses that should be made to buy increased voucher; see
disbursement voucher
production and viability for the org, 584 VS1); see value of
services delivered
finance and, 336
formula for getting an idea of viability of a
company, 578 W
FP No. 1 and, 578
increasing one's degree of, 578
make-break point of an org, 578 Wall Street,
measure of how viable org is, 579 double entry finance "wizards
of Wall Street," 541
org being sufficiently viable to survive, 142 measuring
values only in how much something
org must be capable of supporting itself and thus costs,
189
staying alive, 95 want(ing); see also demand; needed and
wanted; reach
PR control and, 429 achieving marketing items that actually
do create
problems of viability brought down to basics of want,
270
exchange,148 ad has to create want, 264
raising the viability of a vital division or area not book ad
purpose is to create a want for and sell the
producing well, 512 book,262
relationship of promotion, sales and delivery to, 578 create
want, 234, 248
responsibility for org and area viability, 489 fatal to
create want and demand where no delivery
Sanity Scale and, 336 is going to occur, 249
stats must accurately reflect production volume, marketing
creating want, 235, 248, 249, 262,
quality and, 166 268,270
what it depends upon, 336, 429 naming, wanting and getting
the product, 109, 110,
who has local responsibility for the viability of the
118,167
org and area, 489, 491 preventing want, 268
viewpoint, primary mission of promo is to create want and sell
actor assuming a beingness, 263 the item, 262
ad written from viewpoint of public going to read purpose of
marketing is to create want and to sell
it, 263 something, 235
assuming audience viewpoint, 263, 264, 268-270 to find out
what people want or will accept or will
assuming viewpoint of reader or public, believe, one
does surveys, 237
263,268,269 to get response, find out what people
want, 259
assuming viewpoint of receiver of a project, 131 war(s), warfare;
see also revolt; revolution; unrest;
copy lacking impact due to not maintaining violence
viewpoint, 263 are notorious for failing to solve, 395
example of assuming another's viewpoint, 268 attains the
largest appropriations, 328
facility to see something newly, 270 battle differentiated
from, 124
facility to shift from one viewpoint to another, 270 cause
(basic) of, 328
failure to assume viewpoint of viewer, effect of, 268 cause
(primary) of, 28
having a new world for every public one assumes civilizations
and, 100-101
the viewpoint of, 270 doesn't lead to expansion, 30
maintaining viewpoint throughout the copy, 263-264 excess people-
kill them off in a, 329
no viewpoint from which to erase anything, 65 expansion
without, 28
practicing assuming viewpoints, 270 intelligence follows the
rules of, 436
PR must be able to assume viewpoint of a reporter, magnified
version of injustices, 329
editor, etc., 485 occupying territory, 31
professional, 269-270 only brings anarchy, 48
survey is not a substitute for assuming audience persons who
have brought about an atmosphere of
viewpoint, 269 war, crime and insanity on the
planet, 377
using audience viewpoint in copywriting, 263 popularity of, 340
728
SUBJECT INDEX
war(s), warfare (cont.) welfare (government aid) (cont.)
PR does not quite follow the rules of, 436 what it is
designed to do, 555
propaganda and, 397 when org is gone, there is only misery,
the dole,
PR vs., 395, 414 revolution and sudden death, 16
series of events which will take place over a long why it
degrades, 146
period of time, 124 welfare recipient(s),
SP and, 45, 65 become crippled as beings and are total effect
of
Sun Tzu's book on, 381 administration, 102
to and fro exchange of violence, 419 disenfranchised as
members of the group, 102
United Nations and, 9-10 forbidden causative control or
causative
used to reduce population, 327-328 administration,
102
welfare state erupting in revolt and civil war, 306 have no
cause-factor short of a riot, 102
when persuasion is attempted by threat of mass wantjobs,102
violence, it has entered the field of, 414 welfare state,
World War II; see World War 11 aimed at disenfranchising
citizens, 306
you can always find a point years or decades before basis
of, 509
the war when a point existed that PR and erupting in
revolt and civil war, 306
cooperative rule could have solved, 395
irresponsibilities and, 220
Washington, D.C. Org, is a sad commentary on "executive ability,"
333
Central Files-Letter Reg program developed in pays people
not to work, 305
London and, 38 seems so wonderful a dream to the
socialist, 102
collapse of, 67 why it gets crime, 305
org highest peaks, how they were built, 180 Western world, opened to
inflation, unrest and
waste, in printing, 268 conquest by lawless political
elements, 3
Watchdog Committee, W/H; see withhold
as part of international management, 521
CLOs put there by, 521 "What Is a Course9" PL, 88
Int Finance Network located under, 522 whispering campaign(s),
water, California and, 275 black PR and, 418
W/Cing; see Word Clearing effects of, 419-420
WDC; see Watchdog Committee handling, 418-427
seems to have no source, 418
weak(ness), what it is, 418
beings who are afraid of strong people try to white PR,
weaken them, 350 black PR vs., 414, 415
the strong within handling the weak outside, 371 definition,
414
uncertainty and, 181 description, 414
unhatted persons feel insecure and become idealization and,
415
weak,351 subject of, 415
wealth, successful PR man or woman and, 415
increasing the wealth and assets of the org, 569 whole, is only the
sum of its parts, 181
truths of, 146
TV and movies try to tell one that robbery is the Why(s),
only way to get rich, 561 backlog, finding real Why of,
98
weapons, future society and, 219 below administrative Whys there is
usually an ethics
Webster, Daniel, 141 situation, 169
departmental, 91
Webster's High School Dictionary--1892, 411 differentiation of Flag,
CLO and org level Whys, 91
Webster's International Dictionary of the English finding the right
Why, definition, 346
Language-1829, 411 situations get worsened by solving
the wrong
weedout, problem, 346
of deadwood, 135 whatever the reason an org isn't getting on,
it is
of personnel, how far it should go, 292 internal, 282
week(ly), Why is God, reference, 155
reason for weekly statistics, 540 will of Allah, 211
when week starts and ends, 156 win(s); see also success
Weevil Biscuit Company, 438 copywriting and, 263
welfare, foremost law, if one's ambition is to win, is of
basic staff welfare expenses, 582 course to win, 53
what staff welfare and status depends on, 199 losses and,
158
welfare (government aid), making the wins firm, 158
crime and, 305, 312 mini programs that let a dept win, 201
exchange and, 102, 146 putting org into a productive winning
frame of
ghetto people riot because they have no jobs but are
mind, 201
only on, 102 wise men, arbitraries and, 3
guarantees crime and revolt, 312 witch pit, road out of, 233
is not answer to sane org and sane society, 351 withhold(s),
meaning relief, 327 Admin Scale and, 324
morale of people on relief, 223 establishing what will be
considered as overts and
org staff and, 314 withholds in the group, 324
participation prevented by the dole, 306 natter about
management caused by, 153
729
SUBJECT INDEX
withhold(s) (cont.) work(ing) (cont.)
out-ethics on the surface appears as withhold individual
work goes down in front of tremendous
phenomena, 484 onslaught of modern scientific
improvements, 218
people with out-ethics withholds cannot see, 170 making stats
go up with hard work, 67
putting off people as "PTS" when all you needed PR personnel
has to be spot on in, 316
was to pull their, 352 requires support services, 203
status puts any post flub onto a withhold basis, 298 stat
represents production or, 155
wog9 those who do the work sometimes know best, 26
living in a criminal society, 61 welfare state pays people not
to, 305
out-ethics and, 61 working only to be thanked or admired, 49
we live in a woggy world, 61 worker(s); see also staff
word(s), depend on the org, 95
key words of organization, 320-321 exec is a, 95
noncomprehension of basic words with which one is exec who is
most valued by his, 95
working, 319 extinction of by org vanishing, 16
propaganda by redefinition of, 410 socialist or worker
governments do not comprehend
public opinion can be altered by altering the the
degree of insight required in a successful
meaning of a, 410 manager, 16
Word Clearing, what real help for the worker is, 16
changing the whole educational picture by, 237 "workers'
paradises" where everyone is starving to
full hatting and, 182 death, 223
list of words that have to be fully cleared and
understood just to talk about organization, worker-oriented,
320-321 description and effects of worker-oriented
person,
Word Clearing Method 1, hatting and, 182 16-17
Word Clearing Method 4, exec who is, 16-17, 95, 224
full hatting and, 182 fellow who is worker-oriented is actually
a
idle auditors handled with, 178 suppressive, 16
Word Clearing Method 6, full hatting and, 182 how you can tell
if an exec is, 17
Word Clearing Method 7, full hatting and, 182 working installation(s),
being used as personnel pools, 369
Word Clearing Section, manning up of, 180 criminal to scramble up
a, 352
word of mouth; see also advertising; dissemination; description
of persons who unmock a, 352
promotion don't unmock a, 352
Academy and, 232 even a small unit is a "working installation"
if it
as a channel of communication, 413 produces, 347
bad technology present as poor word-of-mouth execs issuing
orders that unmock, 373
advertising is going around, 12 hat it better, 352
books and, 232 sign of insanity to unmock a, 352
definition of word-of-mouth advertising, 85-86 strengthen a,
352
description, 232
goodwill and, 231 world; see also civilization; Earth; Man;
planet
income coming from, 232 cannot build a new world with
broken straws, 371
marketing ensures good word-of-mouth depends in no small
measure on our comm
promotion, 250 lines, 260
people tend to believe their friends, 232 having a new world
for every public one assumes
people who have had service urging other people to the
viewpoint of, 270
have service, 232 in a PR world truth is the almost
unknown
propaganda and, 397 commodity, 381
spreads like wildfire, 232 is full of the "noise" of many
lies, many babbles,
superior form of advertising to newspaper, radio many
old fixations and hates, 381
and TV ads, 232 is the effect of good or bad
administrators, 104
where it comes from, 232 it is an economic world, 493
work, exec just not coming to, 14 it's a PR world, 377, 417
work(ing); see also production madmen, world is full of, 419
always some individual assigned as responsible for mission of a
Scientologist toward the, 240
work or production of every div, dept and not very
civilized, 240
post, 155 oxygenless, 320
backlog generates new, 97 prevailing tone of dismay and
contempt across the
backlogging at once doubles the, 97 world is
stimulated and kept alive by PRs, 377
backlog tears up past work while building up future real
pay to org and staff member is a world that can
work, 98 live, 331
cash value of every piece of work done by a person reason things
do not run well in the, 308
can be calculated, 204 "third world countries" giving
only partial
correct sequence and, 116 exchange,561
div sec who can get nothing accomplished while thrown into a
whirlpool of hate and decay by PR
sweating blood over her "work," 165 deeds of the
bad hats, 377
don't ever feel weaker because you work for tooth and claw,
288
somebody stronger, 55 we are in the business of a
bettered, 190
exec and, 167, 223 we live in a woggy world, 61
exec gets people to get the work done, 93 World War 1, British got
the US into, 398
730
SUBJECT INDEX
World War 11, wrong item, upset and, 172
France and, 3 wrong target, stat pushing is, 188
Red Orchestra, Stalingrad Campaign, 397 Wundt, Wilhelm,
Worldwide, SH stats should not be part of WW's, 13 animal fixations
of, 376
worth; see value Bismarck and, 411
writer(s), corrupt idea of the mind, 376
assuming the viewpoint of the originating declared Man a
soulless animal, 376
professional, 269 WW; see Worldwide
copywriting, 262-264
facility to see something newly, 270
getting an estimate of exactly what the reader will
y
think or see, 269
maintaining viewpoint, 263-264 year,
professional viewpoint, 269-270 of Organization, 36
reading his stories from audience viewpoint, 269 of the
Clears, 36
uneducating oneself as an audience, 270 of the OTs, 36
un-knowing everything he knows about the youth,
copy,269 preventing youthful participation, results of,
306
writing, what turns youth against the state, 306
always try to write a better story than was
expected, 562
common fault in, 263 Z
copywriting; see copywriting
maintaining viewpoint, 263-264 zone(s),
putting oneself in the valence of the reader, 263 "quicksilver
personnel" scene crashing stats
skills a PR needs in, 485 in a, 374
trick of writing that wins, 263 Scientology org, three
principal zones in, 60
viewpoint and, 268
written word, as a channel of communication, 413
wrong.
effort to make things go wrong, 339
insane making things go wrong, 340
personnel who have things "just sort of go wrong"
around them, 318
SUPPLEMENTARY
SUBJECT INDEX
The following index is supplementary to the main subject index. It
covers the three policy letters which start on pages 140-A, 140-E and 227
which were written and added to the book just as it was going to press.
accuracy, in filing, 140-D compliance, evidence of, 140-B
Admin Scale, Compliance Report(s),
basic management tool, 140-A basic management tool, 140-B
definition, 140-A definition, 140-B
authority, flows on a command line, 140-B evidence of compliance,
140-B
bonus, requirement for middle and central orders and, 140-B
management personnel to be bonus eligible, 230 condition(s),
command line, basic management tool, 140-C
authority flows on a, 140-B definition, 140-C
comm line differentiated from a, 140-B dropping one condition
below the condition one is
definition, 140-B actually in, 140-C
orders and, 140-B list of, 140-C
uses of, 140-B wrong condition, effects of assigning or
applying
Committee of Evidence, for continuing to misapply or the,
140-C
not apply basic management tools, 140-F condition formula,
communication line, applying vs. not applying
command line differentiated from, 140-B the, 140-C
definition, 140-B one has to do the steps in order to
improve
particles flow on a, 140-B one's condition, 140-C
taking responsibility for both ends of a, 140-C contracts,
valuable document files
what establishes a, 140-B and, 140-D
731
SUPPLEMENTARY SUBJECT INDEX
coordination, Flag Executive Briefing Course,
achieving of, 140-F executive training and, 228
orders coordinated vs. uncoordinated, 140-B prerequisite for
Executive Status Three, 229
Court of Ethics, for failure to properly use basic Flag Representative,
verifying reports of dones or
management tools, 140-F getting dones done, 140-
B
Data Series, graph(s),
basic management tool, 140-D basic management tool, 140-C
definition, 140-D definition, 140-C
despatch(es), hat(s),
basic management tool, 140-C basic management tool, 140-B
definition, 140-C definition, 140-B
entheta and, 140-C juniors, orders go from senior to, 140-A
how to write a, 140-C legal papers, valuable document files and, 140-
D
routing of, 140-C line(s),
telexes vs., 140-C basic management tool, 140-B
done(s), definition, 140-B
compliance and, 140-B importance in an org, 140-B
evidence of, 140-B org board and, 140-F
verifying reports of dones or getting dones terminals and, 140-
B
done, 140-B when they will flow, 140-B
echelons, management, 228 line post, definition, 140-B
entheta, telexes, despatches and, 140-C logistics, telexes and, 140-C
Ethics, filing is the real trick of Ethics work, 140-D LRH Communicator,
verifying reports of dones or
ethics folder(s), getting dones done, 140-B
basic management tool, 140-D
contents of, 140-D management, managing,
definition, 140-D basic tools, 140-A
fat, 140-D basic tools, list of, 140-E
kept in HCO, 140-D breakthrough regarding management tools,
140-E
Ethics reports, filing of, 140-D brilliant vs. mediocre, 227
echelons, 228
evidence, of compliance, 140-B recognizing management tools as
tools, 140-E
executive(s), simplicity to managing effectively, 227
failure to properly use basic management successful, 227
tools, 140-F tools of, 140-A, 227
first thing one needs to know, 140-E Management Status Checksheets,
229
instant hat for, 229
knowing what the tools of management are and how manager,
to use them, 140-E first thing one needs to know, 140-
E
OEC, FEBC and, 228 knowing that he has tools with which to
"playing the piano" across the divisions, 228 manage,
140-E
recognizing management tools as tools, 140-E recognizing
management tools as tools, 140-E
tools of an, 140-D uses specific and exact tools, 227
tools of management, 227 mixing engineers, 228
training program, 229 middle management,
verifying reports of dones or getting dones "knowing how to
play the piano," 229
done, 140-B requirement for middle and central
management
Executive Council, head of, 228 personnel to draw full pay or
be bonus
Executive Director, Executive Council headed by, 228
eligible, 230
Executive Status One, description and mob, producing organization vs.,
140-F
prerequisites, 229 offenses, failure to properly use basic
management
Executive Status Two, description and tools, 140-F
prerequisites, 229 order(s),
Executive Status Three, description and basic management tool, 140-A
prerequisites, 230 by implication goes from a senior
to juniors, 140-A
Executive Strata, "knowing how to play the command line and, 140-B
piano,9' 229 Compliance Reports and, 140-B
coordinated vs. uncoordinated, 140-B
expansion, answer to, 230 definition, 140-A
failure, flourishing vs. failing org, 140-D organization(s), org(s),
file(s), destroyed by issuing orders to it uncleared and
basic management tool, 140-D uncoordinated, 140-B
definition, 140-D failing vs. flourishing, 140-D
filing, lines and terminals are most important things
accuracy in, 140-D in an, 140-B
ethics reports, 140-D mob vs. a producing organization, 140-F
is the real trick of Ethics work, 140-D organization (as an
action), fundamentals of, 140-F
misfiled particle can be lost forever, 140-D Organization Executive
Course, executive training
fixed-terminal post, definition, 140-B and, 228
732
SUPPLEMENTARY SUBJECT INDEX
organizing board, org board, strategic plan,
basic management tool, 140-B basic management tool,
140-A
definition, 14G-B definition, 140-A
needed in order to have lines and terminals, 140-F target(s),
particles, flowing on a communication line, 140-B basic
management tool, 140-A
pay, middle and central management personnel definition, 140-A
eligibility for full pay, 230 programs made up
of, 140-A
personnel files, two sections in, 140-D purpose becomes
objectives in target policy, 140-F
writing targets that will accomplish the
personnel folder(s), objective, 140-F
basic management tool, 140-C telegrams, telexes used like,
140-C
contents of, 140-D
definition, 140-C telex(es),
filing of, 140-D basic management tool, 140-C
kept in HCO, 140-D clarity of, 140-C
use of, 140-D definition, 140-C
piano, knowing how to play the, 228 despatches vs., 140-C
entheta and, 140-C
post(s), logistics and, 140-C
definition, 140-B nonurgent communications jam telex
lines, 140-C
fixed-terminal post, definition, 140-B use of, 140-C
line post, definition, 140-B terminal(s),
production, measured by statistics, 140-C basic management
tool, 140-B
program(s), definition, 140-B
basic management tool, 140-A fixed-terminal post,
definition, 140-B
definition, 140-A importance in an org, 140-B
project vs., 140-A lines and, 140-B
targets and, 140-A org board and, 140-F
project(s), tool(s),
basic management tool, 140-A any activity has its,
140-E
definition, 140-A basic management tools, 140-A
program vs., 140-A executive tools, 140-D
purpose(s), knowing what tools of management are and how to
becomes objectives in target policy, 140-F use
them, 227
conceiving of, 140-F list of basic management tools, 140-
E
responsibility, for both ends of a comm line, 140-C
management tools, 140-A, 227
routing, of despatches, 140-C management tools breakthrough,
140-E
senior, orders go from senior to juniors, 140-A recognizing
management tools as tools, 140-E
statistic(s)q using tools wrongly or not at all, 227
basic management tool, 140-C training, new executive
training program, 229
definition, 140-C valuable document riles, what is kept in,
140-D
managing by, 140-C
production measured by, 140-C
733
ALPHABETICAL LIST OF TITLES
Actions, Executive, for Handling "Doing a Quicksilver" Forbidden
372
Disastrous Occurrences 5 Don't Unmock a Working Installation
352
Adds to Personnel Series No. 8, 16 Sept. Duplicating Functions
344
1970, Ethics and Personnel see-344 Enemy Line, The 438
Administration 71 Environmental Control 339
Administrative Skill 104 Establishing-Holding the Form of the Org
185
Admin Know-How 72 Esto Failures 178
Admin Know-How No. 26 93 Ethics and Executives 169
Admin Know-How No. 30 100 Ethics and Personnel 304
Ads and Copywriting 265,477 Exchange 147
Alter-is and Degraded Beings 57 Exchange, Org Income and Staff Pay
561
Amend Population Surveys see-412 Executive, The 141
And That Is Banking 552 Executive and Governing Body Errors and
Assembly Line for Produced Promo, The 251,459 Answers I
Basic FBO Duties 494 Executive Facilities- Facility Differential 19
Basic Management Tools 140-A Executive Success 226,279,544
Basics of Marketing, The 247,445 Expansion-Theory of Policy 28
Battle Plans 124 Failed PR 483
Bean Theory-Finance as a Commodity 509 FBO and Treasury Weekly
Reports see-529
Black PR 396 FBO and Treasury Weekly Reports-The
Books and Marketing 273,482 New Finance System-Canceled see-529
Books Are Assets 545 FBO FP Adjudication 538
BPL 1: 1 Tech Admin Ratio on New FBO Hat 503
Recruits Canceled see-353 FBO Network Organization Location
see-527
BPL 24 February 1977 Canceled see-527 FBO Network Statistics see-529
Breakthrough-PR and Production- Finance Banking Officer Purposes
515
Tone Scale Surveys 406 Finance Banking Officers 488
Cancellation of Finance Series 18RA- Finance Office Accounts
513
Introduction to the New Finance Finance Series 14RB and 14RB
Addition
System see-529 Canceled-Flag External Expenses and
Cancellation of HCO PL 14 Jan. 72, Flag External Expenses-
Addition
Issue IV, Personnel Series 24, Canceled see-527
Personnel Programing Series 11, Financial Dictatorship-What It
Is and
The "OK to Be a -" System see-353 How It Works see-529
Cancellation of Personnel Series I I Financial Planning 572
Addition, PR Series 4 Addition- Financial Planning Program No.
1 580
The PR Personality see-317, 387 Financial Planning Program Number I
see-529
Cancellation of "Promotion" see-527 Financial Planning-Responsibility
For 569
Cash/Bills Defined 565 Financial Planning Tips 492
Changing Workable Finance Systems 536 Flag Banking Officers 490
Checklist for a Strategic Plan 138 Flag External Expenses see-527
CLOs, OTLs and Flag 85 Flag External Expenses (Finance Series
Come-on Dissemination 245,447 14RB Addition) see-527
Conditions, How to Assign 63 FP Activation 501
Control of Statistics 211 FP and Necessities 563
Copywriting 262,474 Full Hatting 370
Correct Comm 161 Good versus Bad Management 16
Correction to HCO Policy Letter of 17 Goodwill 231,486
November 1966,'Admin Know-How, Group Sanity 327
Intervention' see-27 Handle 213
Counting of Gross Income, The 539 Handling of Bounced Checks and
Refunds 496
Creating Survey Questions see-412 Handling Overloaded Posts 117,208
Departmental Mini Programs: Hat Knock Off 364
The Key to Achievement 198 Hats 308
Deputy FBO for Marketing of Org Hats Program Pitfalls 342
Resources for Exchange (D/FBO foi Hats-Vital Data 301
M.O.R.E.)-Purpose 557 Hatting see-356
Deputy FBOs for Marketing of Org "Hotline," Policy Of 470
Resources for Exchange (D/FBO for How to Do a PR Survey see-412
M.O.R.E.) 547 How to Handle Black Propaganda 418
Dev-t 80 How to Program an Org-Corrections
Dianetics and Scientology Are New 233, 451 and Addition-Sequence of
Programs
Distraction and Noise 82 Correction 41
734
How to Program an Org-Saint Hill Product/Org Officer System-To Get
You
Programs 35 Have to Know How to Organize III
How You Handle Demands for Personnel 115, 360 Product/Org Officer
System-Want Your
Income Flows and Pools-Principles of Product 110
Money Management 520 Promotion (HCO PL 19 Sept. 1979) 259,467
Income Sources 499 Promotion (BPL 8 Mar. 1973R) see-527
Instability 212 Promotion Allocations see-527
Intervention 25 Propaganda by Redefinition of Words 410
Introduction to the New Finance System see-529 Proportionate Marketing
274, 543
Job Endangerment Chits 68 Proportionate Marketing Addition 275
Key Ingredients, The 74 PR Personality, The 316, 386
Know Best 153 PR Personality, The (Personnel Series I I
Leadership (HCO PL 3 Nov. 1966) 8 Addition, PR Series 4
Addition) see-317, 387
Leadership (HCO PL 29 Oct. 1971) 143 PTS Personnel and Finance 175,
354, 524
Leadership-More About 217 PTS Sections, Personnel and Execs 43
Liabilities of PR 376 Purchasing and Check-Signing Lines
Lines and Hats 345 Modified 517
Major Duty of the Hats Officer, A 365 Q and A Check sheet-Checksheet of
the
Making an Executive 165 Hubbard Causative Leadership Course
106
Management Coordination 120 Recruit in Excess 286
Management Tools Breakthrough 140-E Recruiting Actions 289
Manners 403 Refined Definition of PR, A 440
Manning Up an Org 113,193,358 Relationship Between Design and
Marketing Hat 235,449 Rough Layout, The 255, 463
Marketing, Promotion and Responsibilities of Leaders, The 46
Dissemination Defined 234,452 Routing 159
Matter of Orders, A 215 Safe Ground 435
Missing Ingredient, The 379 Safe Point, The 428
Money 144 Scientology Finance Networks
"Moonlighting" 314 Clarification of Duties see-535
Morale 206 Special Income 530
More on Marketing Basics 249,457 Staff Training Pgm No. 2 294
Musical Chairs 367 Statistic Interpretative-Statistic Analysis I I
Not-dones, Half-dones and Backlogs 97, 150 Statistic
Rationalization 67
"OK to Be a -" System, The see-353 Stat Push, The 188
1: 1 Tech Admin Ratio on New Recruits see-353 Stat Push Clarified
191
Opinion Leaders 389 Strategic Planning 133
Orders versus Arbitraries 210 Suppressives and the Administrator-How
Organization and Survival 207 to Detect SPs as an Administrator
60
Organization Misunderstoods 318 Survey Buttons and Promo see-412
Org Board, An 362 Survey Buttons Are Not the Message 271,480
Out of Sequence 116 Surveys Are the Key to Stats 237,453
Overload and Hatting 216, 363 Targeting of Divisional Statistics and
Personnel Policy 371 Quotas 155
Personnel Prediction 347 Targets and Production 122
Personnel Programing 283 Tech 214
Personnel Series 26R Hatting Canceled see-356 Third Dynamic De-
aberration 322
Personnel Transfers Can Destroy an Org 280 Too Little Too Late 401
Personnel Troubles 369 Tools of Management, The 127,227
Planetary Dissemination 277 Top Triangle, The 157
Population Surveys see-412 Training 300
Positioning, Philosophic Theory 241,441 Transferitis 297
Post Changes and Production see-371 Trouble 209
Posting 366 Two-Bit FP 528
Post Transfers 368 Untrained PR, The 431
PR and Causation 413 Usage of Org Bank Accounts see-529
PR and Information 437 Uses of Orgs 59
PR Area Control-Three Grades of PR 409 Utilization 361
PR Definition 388 Viability-The Make-Break Point of an Org 578
Press Book, The 433 Viewpoint 268
PR Functions 485 Vital Necessity of Hatting, The 181
PRO Area Control 408 Wasted Planning 432
Production and One's Standard of Living 203, 532 What Is a "Complement"
357
Production Quotas 195 What Is an Executive? 223
Product Officers 118 Why Hatting?. 350
Product/Org Officer System-Name Your Writing Programs and Projects
131
Product 109 Wrong Publics 383
735
CHRONOLOGICAL LIST OF TITLES
1%5 1968 (cont.)
26 Nov.R Financial Planning 5 Mar. Job Endangerment Chits
(rewritten 31 Oct. 1982) (amended reissue of HCO PL 31
Finance Series 40 572 Oct. 1966)
Admin Know-How Series 19 68
30 May Administration
1%6 Adinin Know-How Series 20 71
25 Oct. Admin Know-How
20 Oct. Executive and Governing Body Admin Know-How
Series 21 72
Errors and Answers
Admin Know-How Series 1 1 1969
31 Oct. Actions, Executive, for Handling
Disastrous Occurrences 14 Sept. The Key Ingredients
Admin Know-How Series 2 5 Admin Know-How Series 22
74
31 Oct. Job Endangerment Chits 27 Oct. Dev-t
(amended-see 68) Adinin Know-How Series 23 80
Admin Know-How Series 3 see-7
3 Nov. Leadership
Admin Know-How Series 4 8 1970
6 Nov.R Statistic Interpretative-Statistic
Analysis (revised 9 Nov. 1979) 8 May Distraction and
Noise
Adinin Know-How Series 5R I I Admin Know-How Series 24
82
10 Nov. Good versus Bad Management 13 Aug. Liabilities
of PR
Adinin Know-How Series 6 16 PR Series 1
376
16 Nov. Executive Facilities- Facility 13 Aug. The
Missing Ingredient
Differential PR Series 2 379
Admin Know-How Series 7 19 13 Aug. Wrong Publics
17 Nov. Intervention PR Series 3
383
Admin Know-How Series 8 25 29 Aug. Personnel
Transfers Can Destroy
4 Dec. Expansion-Theory of Policy an Org
Adinin Know-How Series 9 28 Personnel
Series 1 280
21 Dec. Correction to HCO Policy Letter 29 Aug.
Personnel Programing
of 17 November 1966, 'Admin Personnel Series 2
283
Know-How, Intervention' see-27 29 Aug. Recruit in
Excess
24 Dec. How to Program an Org-Saint Personnel
Series 3 286
Hill Programs 29 Aug. Staff Training Pgm No. 2
Admin Know-How Series 10 35 (LRH ED 121 Int)
294
24 Dec. How to Program an Org 30 Aug. Recruiting Actions
Corrections and Addition Personnel Series 4
289
Sequence of Programs Correction 10 Sept. Transferitis
Admin Know-How Series 11 41 Personnel
Series 5 297
26 Dec. PTS Sections, Personnel and Execs 12 Sept.
Training
Admin Know-How Series 12 43 Personnel
Series 6 300
13 Sept. Hats-Vital Data
Personnel Series 7 301
1967 16 Sept. Ethics and Personnel
Personnel Series 8 304
12 Feb. The Responsibilities of Leaders 22 Sept. Hats
Admin Know-How Series 13 46 Personnel
Series 9 308
1 Oct. Uses of Orgs 6 Oct. "Moonlighting"
Admin Know-How Series 15 59 Personnel
Series 10 314
16 Oct. Suppressives and the 9 Oct. The PR Personality
Administrator-How to Detect Personnel Series
1] 316
SPs as an Administrator PR Series 4
386
Admin Know-How Series 16 60 18 Nov. PR Definition
20 Oct. Conditions, How to Assign PR Series 5
388
Admin Know-How Series 17 63 20 Nov. Organization
Misunderstoods
(corrected and reissued 29 Aug.
1974)
Personnel Series 12 318
1968 6 Dec. Third Dynamic De-aberration
Personnel Series 13 322
8 Feb. Statistic Rationalization 14 Dec. Group Sanity
Admin Know-How Series 18 67 Personnel
Series 14 327
736
1970 (cont.) 1971 (cont.)
27 Dec. Hats Program Pitfalls 4 Sept. FP and Necessities
Personnel Series 16 342 RA (revised and reissued 27 Oct.
1982)
30 Dec. Environmental Control Finance Series 37
563
Personnel Series 15 339 23 Sept. Finance Banking Officer
Purposes
Finance Series 9 515
5 Oct. Propaganda by Redefinition of
1971 Words
PR Series 12 410
19 Jan. Duplicating Functions 22 Oct. Purchasing and Check-
Signing
Personnel Series 17 344 RC Lines Modified
29 Jan. Finance Banking Officers (re-revised 27 Oct.
1982)
(revised-see 490) Finance Series 10RC 517
Finance Series 1 488 29 Oct. The Executive
29 Jan.R Flag Banking Officers Executive Series 1
141
(revised 27 Oct. 1982) 29 Oct. Leadership
Finance Series IR 490 Executive Series 2 143
10 Feb.R Adds to Personnel Series No. 8, 16 27 Nov. Money
Sept. 1970, Ethics and Personnel Executive Series 3 144
(revised and reissued 18 July 1975
as a BPL) 3 Dec. Exchange
(canceled and replaced) Executive Series 4
147
Personnel Series 18 see-344 5 Dec. How to Do a PR
Survey
13 Feb. Financial Planning Tips (reissued 5 Sept. 1975
as a BPL)
Finance Series 2 492 (canceled)
17 Feb. Basic FBO Duties PR Series 13 Yee-412
RB (re-revised 27 Oct. 1982) 23 Dec.R 1: 1 Tech Admin
Ratio on New
Finance Series 3RB 494 Recruits
17 Feb, Handling of Bounced Checks and (revised and
reissued 8 Sept. 1975
IRA Refunds as a BPL) (canceled)
(revised and reissued 27 Oct. 1982)
Personnel Series 23R see-353
Finance Series 3-IRA 496
1 Mar. Income Sources
RA (revised and reissued 27 Oct. 1982) 1972
Finance Series 4RA 499
10 Mar.R FBO Hat 7 Jan.R Creating Survey Questions
(revised and reissued 27 Oct. 1982) (revised and
reissued 9 Sept
Finance Series 6R 503 1975 as a BPL)
16 Mar. Lines and Hats PR Series 14R see-412
Personnel Series 19 345 12 Jan, I [Limited Issue]
19 Mar. Personnel Prediction PR Series 19-1 see-430
Personnel Series 20 347 14 Jan. The "OK to Be a --" System
19 Mar. Bean Theory-Finance as a (canceled)
RA Commodity Personnel Series 24 see-353
(re-revised and reissued 27 Oct. 25 Jan.R Population Surveys
1982) (revised and reissued 3 July
Finance Series 7RA 509 1974 as a BPL)
26 Apr. FP Activation PR Series 15R see-412
RB (revised and reissued 27 Oct. 1982)
Finance Series 5RB 501 25 Jan. Amend Population Surveys
(BPL)
11 May Opinion Leaders R-1 (issued I July 1977)
PR Series 6 389 PR Series 15R-1 see-412
I I May Black PR 26 Jan. Not-dones, Half-dones and
PR Series 7 396 Backlogs
28 May Too Little Too Late Admin Know-How Series 29
97
PR Series 8 401 Executive Series 5 150
30 May Manners 8 Feb.R Targeting of Divisional Statistics
PR Series 9 403 and Quotas
2 JuneR Breakthrough-PR and (revised 21 Oct. 1980)
Production-Tone Scale Surveys Executive Series
7R 155
(revised 28 July 1983) 18 Feb. The Top Triangle
PR Series ]OR 406 Executive Series 8 157
8 June Finance Office Accounts 27 Feb. Routing
RA (revised and reissued 27 Oct. 1982)
Executive Series 9 159
Finance Series 8RA 513 29 Feb. Correct Comm
22 July CLOs, OTLs and Flag Executive Series 10 161
Admin Know-How Series 25 85 9 Mar.R Income Flows and
Pools
28 July Admin Know-How No. 26 93 Principles of Money
29 July Why Hatting? Management
Personnel Series 21 350 (revised 4 Aug. 1983)
I I Aug. Don't Unmock a Working Finance Series I I R
520
Installation I Apr. Making an Executive
Personnel Series 22 352 Executive Series 11 165
737
mf
f~
1972 (cont.) 1974
I I Apr. The PR Personality 26 Feb. The Untrained PR
(canceled) PR Series 20 431
Personnel Series I I Addition see-317 27 Feb.
Wasted Planning
PR Series 4 Addition see-387 PR Series 21
432
3 MayR Ethics and Executives 17 Mar. [Limited Issue]
(revised 18 Dec. 1977) PR Series 22 see-432
Executive Series 12 169 18 Mar. The Press Book
12 MayR PTS Personnel and Finance PR Series 23
433
(revised 27 Oct. 1982) 30 Maylk [Limited Issue] (BPL)
Executive Series 13R 175 PR Series 24
see-434
Personnel Series 25R 354 29 Aug. Organization
Misunderstoods
Finance Series 12R 524 (correction and reissue
of
3 June Promotion Allocations HCO PL 20 Nov. 1970)
(canceled) Personnel Series 12 318
Finance Series 13 see-527 27 Oct. Safe Ground
15 JuneR PR Area Control-Three PR Series 25
435
Grades of PR 12 Dec Q and A Checksheet-Checksheet
(revised 24 Jan. 1983) of the Hubbard Causative
PR Series I I R 409 Leadership Course
13 JulyR Survey Buttons and Promo (revision of HCO PL 5
Dec. 1973)
(revised and reissued 9 Sept. Admin Know-How
Series 32R 106
1975 as a BPL)
(canceled)
PR Series 16R see412
14 July Esto Failures 1975
Executive Series 14 178
23 JulyR The Vital Necessity of Hatting
(revised 20 Dec. 1978) 30 Mar. PR and Information
Executive Series 15R 181 PR Series 26 437
28 July Establishing-Holding the Form 9 June The Enemy Line
ofthe Org PR Series 27 438
Executive Series 16 185 23 Oct. What Is a "Complement"
7 Aug.R PR and Causation (revision of HCO PL 24 June 1973)
(revised 9 Aug. 1972) Personnel Series 27R 357
PR Series 17R 413
9 Aug.PR and Causation
(revision of HCO Pl, 7 Aug. 1972)
PR Series 17R 413 1976
21 Nov. How to Handle Black Propaganda
PR Series 18 418
6 Jan. Flag External Expenses (BPL)
(canceled)
1973 Finance Series 14RB see-527
8 Mar.R Promotion 6 Jan.-I Flag External Expenses (BPL)
(revised and reissued 25 Apr. (addition of 7 Feb. 1976)
1975 as a BPL) (canceled)
(canceled) Finance Series 14RB Additionsee-527
Finance Series 15R see-527 7 Aug. Product/Org
Officer System
3 Apr.R Hatting Name Your Product
(revised and reissued 20 July Admin Know-
How Series 33 109
1975 as a BPL) 7 Aug. Product/Org Officer System
(canceled) Want Your Product
Personnel Series 26R see-356 Admin Know-
How Series 34 110
24 JuneR What Is a "Complement" 7 Aug. Product/Org
Officer System
(revised 23 Oct. 1975) To Get You Have to Know
Personnel Series 27R 357 How to Organize
I Sept. Admin Know-How No. 30 100 Admin Know-How
Series 35 111
15 Oct. Administrative Skill 20 Sept. The Stat Push
Admin Know-How Series 31 104 Executive
Series 17 188
10 Nov.R FBO Network Organization 20 Sept.-I Stat Push Clarified
Location (addition of 17 Apr. 1977)
(revised and reissued 25 Apr. Executive Series 17-1 191
1975 as a BPL) 14 Nov. Manning Up an Org
(canceled) Admin Know-How Series 36 113
Finance Series 16R see-527 Executive Series 18
193
5 Dec.R Q and A Checksheet-Checksheet Personnel Series 28
358
of the Hubbard Causative 16 Nov. Production Quotas
Leadership Course Executive Series 19 195
(revised 12 Dec. 1974) 15 Dec.R [Limited Issue] (BPL)
Admin Know-How Series 32R 106 PR Series 29R see-440
738
1977 1979 (cont.)
I Jan. Marketing Hat 6 Sept. The Relationship Between Design
RA (revised 29 Aug. 1979) and Rough Layout
Marketing Series 3 235 Marketing Series 10
255
PR Series 33R 449 PR Series 39 463
17 Apr. Stat Push Clarified 19 Sept, Promotion
(addition to HCO PL 20 Sept. 1976) Marketing
Series 1] 259
Executive Series 17-1 191 PR Series 40 467
18 Dec. Ethics and Executives 25 Sept. "Hotline," Policy Of
(revision of HCO PL 3 May 1972) (reissued 31 Oct. 1982)
Executive Series 12 169 PR Series 41 470
26 Sept. Copywriting
Marketing Series 12 262
PR Series 42 474
1978 27 Sept. Ads and Copywriting
Marketing Series 13 265
25 June Come-on Dissemination PR Series 43 477
(reissued 31 Aug. 1979) 28 Sept. Introduction to the New
Marketing Series 6 245 RA Finance System
PR Series 32 447 (re-revised 12 Nov. 1980)
20 Oct. Two-Bit FP (canceled)
Finance Series 17 528 Finance Series
18RA see-529
29 Nov. How You Handle Demands for 28 Sept. FBO and
Treasury Weekly Reports
RA (re-revised 12 Nov. 1980)
Personnel (canceled)
Admin Know-How Series 37 115 Finance
Series 19RA see-529
Personnel Series 29 360 28 Sept. Financial Planning
Program
20 Dec. The Vital Necessity of Hatting RA Number I
(revision of HCO PL 23 July 1972) (re-revised 22
Apr. 1980)
Executive Series 15R 181 (canceled)
Finance Series 20RA see-529
28 Sept.R Financial Dictatorship-What
1979 It Is and How It Works
(revised 19 Mar. 1980)
30 Jan. Positioning, Philosophic Theory (canceled)
(restored 28 July 1983) Finance Series 21R see-529
Marketing Series 5 241 28 Sept. Usage of Org Bank
Accounts
PR Series 30 441 RA (revised 19 Mar. 1980)
(canceled)
7 Feb.R The Basics of Marketing Finance
Series 22RA see-529
(revised 3 Sept. 1979) 28 Sept.R FBO Network Statistics
Marketing Series 7 247 (revised 19 Mar. 1980)
PR Series 31R 445 (canceled)
20 Aug. Dianetics and Scientology Are New Finance
Series 23R see-529
Marketing Series 1 233 28 Sept. Special Income
PR Series 34 451 (revised circa 27 Oct. 1982)
29 Aug. Marketing Hat Finance Series 24R 530
(revision of HCO PL 18 Oct. Viewpoint
I Jan. 1977R) Marketing Series 14 268
Marketing Series 3 235 9 Nov. Statistic Interpretative-
Statistic
PR Series 33R 449 Analysis
31 Aug. Come-on Dissemination (revision of HCO PL 6 Nov.
1966)
(reissue of HCO PL Admin Know-How Series 5R
11
25 June 1978) 1 Dec. Survey Buttons Are Not the
Marketing Series 6 245 Message
PR Series 32 447 Marketing Series 15 271
1 Sept. Marketing, Promotion and PR Series 44 480
Dissemination Defined
Marketing Series 2 234
PR Series 35 452 1980
2 Sept. Surveys Are the Key to Stats
Marketing Series 4 237 9 Jan. Departmental Mini Programs:
PR Series 36 453 The Key to Achievement
3 Sept. The Basics of Marketing Executive Series 20
198
(revision of HCO PL 7 Feb. 1979) 28 Feb. Production and
One's Standard
Marketing Series 7 247 of Living
PR Series 31R 445 Executive Series 21 203
4 Sept. More on Marketing Basics Finance Series 25
532
Marketing Series 8 249 15 May Scientology Finance
Networks
PR Series 37 457 Clarification of Duties
5 Sept. The Assembly Line for Produced (canceled)
Promo Finance Series 26 see-535
Marketing Series 9 251 3 Sept. Out of Sequence
PR Series 38 459 Admin Know-How Series 38
116
739
1980 (cont.) 1982 (cont.)
I I Sept. Organization and Survival 10 Mar. What Is an
Executive?
Executive Series 23 207 (reissue of HCO PL 17 Jan. 1982)
12 Sept. Handling Overloaded Posts Executive Series 34 223
Admin Know-How Series 39 117 11 Mar. Proportionate Marketing
Executive Series 24 208 (corrected and reissued 21 May
t6 Sept. Utilization 1982)
Personnel Series 30 361 Marketing Series 17 274
18 Sept. A Matter of Orders Finance Series 30 543
Executive Series 31 215 17 Mar. FBO FP Adjudication
21 Sept Product Officers Finance Series 28 538
19 Mar. Executive Success
Admin Know-How Series 40 118 Executive Series 35 226
21 Sept. Morale Marketing Series 19 279
Executive Series 22 206 Finance Series 31 544
21 Sept. Trouble 23 Mar. A Refined Definition of PR
Executive Series 25 209 PR Series 28R
440
21 Sept. An Org Board 29 Mar. Personnel Policy
Personnel Series 31 362 (reissued 14 Apr. 1982)
24 Sept. Overload and Hatting Personnel Series
40 371
Executive Series 32 216 1 Apr. The Safe Point
Personnel Series 32 363 PR Series 19R
428
28 Sept. Hat Knock Off I I Apr. Financial Planning Program
Personnel Series 33 364 Number 1
6 Oct. Orders versus Arbitraries (SPD 13)
Executive Series 26 210 Finance Series
20RA Canceled see-529
6 Oct. A Major Duty of the Hats Officer 13 Apr. Proportionate
Marketing Addition
Personnel Series 34 365 Marketing Series
17-1 275
6 Oct. Posting 14 Apr. Personnel Policy
Personnel Series 35 366 (revision of HCO PL 29 Mar.
1982)
11 Oct. Personnel Troubles Personnel Series 40
371
Personnel Series 38 369 15 Apr. Planetary Dissemination
17 Oct. Instability Marketing Series 18 277
Executive Series 28 212 15 Apr. The Counting of Gross
Income
20 Oct. Musical Chairs Finance Series 29 539
Personnel Series 36 367 27 Apr. Cancellation of
Personnel Series 11
21 Oct. Targeting of Divisional Statistics Addition, PR
Series 4 Addition
and Quotas The PR Personality (SPD 8) see-317, 387
(revision of HCO PL 8 Feb. 1972) 28 Apr. Cancellation of
HCO PL
Executive Series 7R 155 14 Jan. 72, Issue IV,
Personnel
22 Oct. Handle Series 24, Personnel Programing
Executive Series 29 213 Series 11, The "OK to Be a -"
30 Oct. Tech System (SPD 10) see-353
Executive Series 30 214 28 Apr. Personnel Series 26R
Hatting
30 Oct. Post Transfers Canceled (SPD 9) see-356
Personnel Series 37 368 9 May Books Are Assets
3 Nov. Full Hatting Finance Series 32 545
Personnel Series 39 370 21 May Proportionate Marketing
5 Nov, Control of Statistics (correction and reissue of HCO
PL
Executive Series 27 211 11 Mar. 1982)
Marketing Series 17 274
Finance Series 30 543
1981 1 July Management Coordination
Admin Know-How Series 41 120
25 Jan. Alter-is and Degraded Beings 14 July Adds to
Personnel Series No. 8, 16
Admin Know-How Series 14 57 Sept. 1970, Ethics and
Personnel
24 Mar. Leadership-More About (SPD 22)
Executive Series 33 217 Personnel Series 18 see-344
14 July BPL 1: 1 Tech Admin Ratio on
New Recruits Canceled (SPD 23)
1982 (Cancellation of Personnel
Series 23R) see-353
17 Jan. What Is an Executive? 19 July Failed PR
(reissued 10 Mar. 1982) (corrected and reissued I Aug.
1982)
Executive Series 34 223 PR Series 46 483
5 Feb. Books and Marketing 27 JulyR Deputy FBOs for Marketing
of
Marketing Series 16 273 Org Resources for Exchange
PR Series 45 482 (D/FBO for M.O.R.E.)
6 Feb. Know Best (revised 20 Sept. 1982)
Executive Series 6RA 153 Finance Series 33R
547
18 Feb. Changing Workable Finance I Aug. Failed PR
(correction and reissue of
Systems HCO PL 19 July 1982)
Finance Series 27 536 PR Series 46 483
740
1982 (cont.) 1982 (cont.)
18 Aug. Targets and Production 27 Oct. PTS Personnel and
Finance
(reissued 8 Sept. 1982) (revision of HCO PL 12 May
1972)
Admin Know-How Series 42 122 Executive Series
13R 175
22 Aug. Battle Plans Personnel Series 25R 354
Admin Know-How Series 43 124 Finance Series 12R
524
2 Sept. And That Is Banking 27 Oct. BPL 24 February
1977 Canceled
Finance Series 34 552 (SPD 41)
3 Sept. Deputy FBO for Marketing of Org Finance
Series 13 Canceled see-527
Resources for Exchange (D/FBO 27 Oct. Cancellation of
"Promotion"
for M.O.R.E.)-Purpose (SPD 40)
Finance Series 35 557 Finance Series 15RA
see-527
8 Sept. Targets and Production 27 Oct. FBO Network
Organization
(reissue of HCO PL 18 Aug. 1982) Location (SPD 38)
Admin Know-How Series 42 122 Finance Series 16R
Canceled see-527
10 Sept. Exchange, Org Income and Staff 27 Oct. Cancellation
of Finance Series
Pay 18RA-Introduction to the New
Finance Series 36 561 Finance System (SPD 39)
see-529
12 Sept, PR Functions 27 Oct, FBO and Treasury Weekly
PR Series 47 485 Reports-The New Finance
14 Sept, Post Changes and Production System-Canceled (SPD 42)
(SPD 36) Finance Series 19 Canceled see-529
Personnel Series 41 see-371 27 Oct. Financial
Dictatorship-What It
20 Sept Deputy FBOs for Marketing of Is and How It
Works
Org Resources for Exchange (SPD 43)
(D/FBO for M.O.R.E.) Finance Series 21R Canceled see-529
(revision of HCO PL 27 July 1982) 27 Oct Usage of Org
Bank Accounts
Finance Series 33R 547 (SPD 44)
23 Sept Survey Buttons and Promo Finance Series 22RA
Canceledsee-529
(SPD 26) 27 Oct FBO Network Statistics
PR Series 16RA see-412 (SPD 45)
27 Oct. Flag Banking Officers Finance Series 23R Canceled
see-529
(revision of HCO PL 29 Jan. 197 1) 27 Oct. Special Income
Finance Series IR 490 (cancellation and revision of
27 Oct. Basic FBO Duties HCO PL 28 Sept. 1979)
(BPL 17 Feb. 1971RA revised and Finance Series 24R
530
reissued as an HCO PL) 27 Oct. Scientology Finance Networks
Finance Series 3RB 494 Clarification of Duties (SPD
46)
27 Oct. Handling of Bounced Checks and Finance
Series 26 Canceled see-535
Refunds 27 Oct. FP and Necessities
(BPL 17 Feb. 1971-IR revised and (BPL 4 Sept. 1971R
revised and
reissued as an HCO PL) reissued as an HCO PL)
Finance Series 3-1RA 496 Finance Series 37
563
27 Oct. Income Sources 27 Oct.R Cash/Bills Defined
(BPL I Mar. 1971R revised and (revised 16 Sept. 1983)
reissued as an HCO PL) Finance Series 38R 565
Finance Series 4RA 499 31 Oct. "Hotline," Policy Of
27 Oct. FP Activation (reissue of HCO PL 25 Sept. 1979)
(BPL 26 Apr. 1971 RA PR Series 41 470
revised and reissued 31 Oct. Financial Planning- Resp o
risibility
as an HCO PL) For
Finance Series 5RB 501 Finance Series 39
569
27 Oct. FBO Hat 31 Oct. Financial Planning
(revision and reissue of HCO PL (rewrite of HCO PL 26
Nov. 1965)
10 Mar. 1971) Finance Series 40 572
Finance Series 6R 503 19 Dec. "Doing a Quicksilver"
Forbidden
27 Oct. Bean Theory-Finance as a Personnel Series
42 372
Commodity
(revision and reissue of HCO PL 27 Dec. How to Do a PR
Survey
19 Mar. 1971R) (SPD 66)
Finance Series 7RA 509 PR Series 13 see-412
27 Oct. Finance Office Accounts 28 Dec. Finance Series
14RB and
(BPL 8 June 197 1 R revised and 14RB Addition Canceled-
Flag
reissued as an HCO PL) External Expenses and Flag
Finance Series 8RA 513 External Expenses-Addition
27 Oct. Purchasing and Check-Signing Canceled (SPD 67)
see-527
Lines Modified 29 Dec. The Tools of Management
(revision of HCO PL 22 Oct. (revised-see 227)
1971RB) Admin Know-How Series 44 127
Finance Series 10RC 517 Executive Series 36
127
741
1982 (cont.) 1983 (cont.)
29 Dec.R The Tools of Management 28 July Breakthrough
(revised 30 July 1983) PR and Production
Admin Know-How Series 44R 227 Tone Scale Surveys
Executive Series 36R 227 (revision of HCO PL
30 Dec. Writing Programs and Projects 2 June 1971)
Admin Know-How Series 45 131 PR Series ]OR 406
30 July The Tools of Management
(revision of HCO PL 29 Dec. 1982)
1983 Admin Know-How Series 44R 227
Executive Series 36R 227
5 Jan. Strategic Planning 31 July Basic Management Tools
Admin Know-How Series 46 133 Admin Know-How
Series 48 140-A
9 Jan. Checklist for a Strategic Plan Executive Series 38
140-A
Admin Know-How Series 47 138 31 July Management Tools
Breakthrough
9 Jan. Viability-The Make-Break Admin Know-How Series 49
140-E
Point of an Org Executive Series 39 140-E
Finance Series 41 578 4 Aug Financial Planning Program No.
1
24 Jan. PR Area Control Finance Series 42 580
Three Grades of PR 4 Aug Income Flows and Pools
(revision of HCO PL Principles of Money Management
15 June 1972) (revision of HCO PL 9 Mar. 1972)
PR Series 1 ]R 409 Finance Series HR 520
7 Apr. Goodwill 16 Sept. Cash/Bills Defined
Executive Series 37 231 (revision of HCO PL 27 Oct. 1982)
PR Series 48 486 Finance Series 38R 565
28 July PRO Area Control
PR Series 10-1 408
28 July Positioning, Philosophic Theory
(restoration of HCO PL
30 Jan. 1979)
Marketing Series 5 241
PR Series 30 441
742